罗克堡中20家最佳快餐店

（由 Google 翻译）在免下车取餐时，如果你们不提供酱料，那还有什么意义呢？即使我说了我想点鸡肉鸡肉酱，你们也问我喜欢什么酱料。结果只能吃得清淡无味，排队也排得太长了，根本没法回去买酱料。服务非常不满意。黄油手指或葡萄干坚果的调查问卷完全分散了顾客的注意力，让他们无法查看订单内容。 （原文） What’s the point in asking what sauce do you like at the drive thru when you don’t include one, even after I said I would like chik fil a sauce on my order. Had to eat bland and the carline was too long to go back just for sauce. Totally dissatisfied with the service. Butterfinger or Raisin nuts survey was totally a distraction for customers to not check on order contents.

（由 Google 翻译）我去过的所有Chick Fila酒吧里，他们的客服服务是最好的。他先带我们参观了酒吧，询问我们有什么需要，然后带我们去了4个水域。管理非常出色。 （原文） Best customer service out of any chick fila I have been to. Brought us out 4 waters after doing his walkthroughs and asking if we needed anything. Outstanding Management.

（由 Google 翻译）我真的很喜欢来这家店，店员友善，食物也很美味。唯一让我不太满意的是线上订单的处理。我通过同事和自己下单分别订过两次餐，结果都没有收到酱料。我知道多人份的订单通常会包含很多东西，但是三个人只给了两包酱料，而且我点的酱料一个也没有，这真的让人很失望。除此之外，我还是会推荐这家店的。 总结：请记住，线上订单一定要送酱料哦 :) （原文） I really enjoy going here, friendly folks and good food. The only thing I seem to take issue with is the handling of online orders. I have ordered online twice through a coworker and personally put in my orders to receive no sauce. Granted I understand that orders with multiple people have quite a few things in them, but give us maybe 2 packets for three people, while having none of the sauce I ordered, leaves a poor impression. Otherwise I do recommend this place. TL;DR please remember to give sauce in online orders :)

（由 Google 翻译）我能看出这里的人力资源部门非常出色。员工们总是面带自然的微笑，热情地和每一位顾客打招呼。我知道这可能是 Chick-fil-A 的整体水平，但这家分店的员工尤其以他们的工作为荣。 （原文） I can tell the HR here is top tier. Workers are always smiling naturally and greeting everyone with a smile. I understand this may be Chick-fil-A in general but this location especially takes pride in their job.

（由 Google 翻译）我超爱 Chick-fil-A 的酸黄瓜，每次点三明治都会要求多加一些。那位和蔼的 Zach 先生问我想要多少，我回答说“能塞多少就塞多少！”结果他真的就给我塞了那么多！强烈推荐！🙂 谢谢你让酸黄瓜爱好者开心了一整天！ （原文） I love Chick-fil-A pickles and always ask for extra on my sandwich and the nice gentleman, Zach, asked me how many extra I would like and my reply was “as many as you can shove on there!” And that is exactly what I got! 10/10 would recommend 🙂 Thanks for making this pickle lovers’ day!

（由 Google 翻译）我喜欢CFA。我在店里点了外带餐。虽然当时没人排队，但我的餐等了很久才拿到。拿到之后发现送错了。幸好我离开前检查了袋子。但之后我又等了一会儿，还是有点太久了。 没有人为我的订单出错道歉，也没有人为我的等​​待道歉。如果他们能道歉，我会感觉好很多。 另外，这家餐厅的取餐区设计得不太合理——站着等餐的空间很小，感觉自己像个碍事的人。 这次旅行，我从丹佛国际机场回普韦布洛的路上顺便来这里吃了顿早餐。这周晚些时候，我又来了一次，也是从丹佛国际机场回普韦布洛的路上，这次是和丈夫女儿一起吃晚餐。我们也是店里点的外带餐。我们点的所有菜都对，但等待时间还是太长了。下次旅行我可能会去卡斯尔罗克的另一家CFA。 （原文） I love CFA. I ordered inside for a to-go order. Although there was no one in line, it took a little long to receive my food. Then when I got it it was wrong. I'm glad I checked the bag before I left. But then I had to wait, again, a little too long. Nobody apologized for my order being wrong. Or me having to wait. That would have gone a long way for me. Another thing is this restaurant has an awkward pickup area for food-not much space to stand and wait, you feel like you are in the way. I came for breakfast on my way home from DIA to Pueblo on this trip. I also came back later in the week, also on the way home from DIA to Pueblo, this time for dinner with my husband and daughter. We ordered inside to-go. All our food was correct. But wait time was still too long. I will probably go to the other CFA in Castle Rock on my next trip.

（由 Google 翻译）健康之选，服务和氛围都很棒。绝对是我的心头好！ 最近换了家店，发现了城堡岩店！地理位置优越，员工友好，服务也很棒。虽然他们没有像Adam的员工那样花时间了解我，但我很想念你们！我也很喜欢这家店…… （原文） Healthy option, great service and atmosphere. Definitely a favorite! Just recently switched stores and thus have discovered the Castle Rock location! Great location and friendly staff also with great service. Though they have not taken the time to get to know me like Adam's staff did, I miss you guys! I do like this location also...

（由 Google 翻译）快餐。如果你喜欢碎肉汉堡和冻奶油冻，这里还不错。我在这里吃过很多不同的东西。价格和大多数汉堡差不多，可能略高一些。服务员总是面带微笑，而且他们还会问候兽医，这在我看来是个加分项。这家店的卫生状况通常有点凌乱，但总体来说还算干净。午餐时间会很脏。我还没在这里吃过不喜欢的汉堡。 （原文） Fast food. It's pretty good if you like smash burgers and frozen custard. Have had many different things here. Price is about the same as most, maybe a little on the higher end. Service is always with a smile and they acknowledge Vets, which is a plus in my book. Often the cleanliness at this location is a bit on the untidy side but overall clean. Gets very bist around lunchtime. Haven't had a burger here I didn't like.

（由 Google 翻译）看起来很酷的地方。员工漠不关心。食物不值这个价。我觉得弗雷迪会难过。可惜这么棒的理念并没有像创始人设想的那样被欣赏。如果你的员工也关心我，而不是只顾着自己，那就好了。 （原文） Cool looking place. Staff doesn't care. Food is not worth the money. I think Freddy would be sad. Too bad such a great concept is not appreciated the way the founder visioned. If you got staff that cared not just bodies in place.

（由 Google 翻译）停下来吃午饭。 食物很棒。 我们点了一些混凝土，味道很好。 当我得知他们不再使用夏威夷混凝土时，我感到很难过。 这些绝对是我的最爱。 （原文） Stopped in for lunch. Food was great. We order a few concrete which were delicious. I was sad to learn that they were not going to have the Hawaiian concrete anymore. Those were absolutely my favorite.

（由 Google 翻译）我们喜欢弗莱迪汉堡。 我们不常去，但去的时候也是一种享受。 我非常沮丧，他们的法式洋葱汉堡没有脆皮洋葱，但我得到的肉饼融化了，真是太棒了。我希望我能记住我们收银员的名字。 这是他的第一天，他是最甜蜜、最快乐的年轻人。 他做得很好。 （原文） We love Freddy's Burgers. We don't go very often, but it s a treat when we do. I was super bummed they were out of crispy onions for the French Onion burgers, but the patty melt I got instead was amazing. I wish I could remember our cashier's name. It was his first day and he was the sweetest and happiest young man. He did a great job.

（由 Google 翻译）开车经过时快速、友好的服务！我个人很喜欢他们的芝士薯条和芝士凝乳！！难以置信！ 从来没有在这里吃过一顿糟糕的饭。提供残障人士停车位，当您可以在浴室和用餐区用餐时，浴室和用餐区总是干净的！ （原文） Quick, friendly service at the drive thru! Personally i love their cheese fries and cheese curds!! In-freakincredible!!! Haven’t had a bad meal here ever. Handicap parking is available and when you can dine in the bathrooms and dining area are always clean!

（由 Google 翻译）我们遇到了一个小问题，拿错了菜，但工作人员很快就帮我们解决了，还送了我们一份免费的蛋奶沙司。这里的食物一直都很棒，服务也非常棒。 （原文） We had a small issue with getting incorrect food but the staff was very quick to correct the issue and even gave us a free custard . Food is always really good here and the service is phenomenal.

（由 Google 翻译）感谢经理达莎，我希望我正确说出她的名字，解决了我们的食物问题并纠正了我的糟糕经历。 上帝保佑她和她的家人。 今晚 6:00 在那儿。从加利福尼亚带来了一个从未吃过弗雷迪的人，我很高兴他的经历也很好，因为有一位优秀的经理。 请给她加一大薪。 阿门 （原文） Thank you to the manager Darsha I hope I'm saying her name right that fixed our food and corrected my bad experience. God Bless her and her family. Was in there tonight at 6:00 pm. Brought someone from California that never had Freddy's I'm glad his experience was good as well, because of a good manager. Give her a raise please a big one. Amen

（由 Google 翻译）位置不太好。7月31日晚上8点左右，值班经理通知我们，她不接受任何DQ促销活动，包括网站上宣传的买二送一优惠。如果加盟商遇到这种情况，最好避开这家餐厅，因为加盟商会想方设法降低成本，导致质量和价值大幅下降。这确实不能代表Warren的价值观，但我想，质量不是到处都能保证的。 （原文） Not a good location. The Manager on shift on 7/31 around 8pm had notified us that she does not honor ANY DQ promotions, including the 2 for 5 deal that is advertised on the website. When a franchisee gets this way, steer clear of the restaurant as quality and value will substantially decrease as the franchisee looks to cut more corners and costs. Truly not representative of the values Warren holds, but I suppose you can't get quality everywhere.

（由 Google 翻译）我们点了外卖自取，打电话确认了取餐时间，20分钟后还没拿到食物，我就进去看了看，发现食物就放在柜台后面。食物都凉了，冰淇淋都因为放在柜台上化了。回家后发现薯条里有头发，热狗里也有一根头发。真是太失望了:( （原文） We ordered a curbside order and we called to check in and 20 minutes later when we still didn’t have our food I went in and it was just sitting behind the counter. Our food was cold and our blizzards were melted from sitting on the counter. When we got home we found hair in our fries and on one of our hotdogs. Kinda bummed:(

（由 Google 翻译）我点了奶昔吗？ 这家店几年前还不错，但从2023年起就开始走下坡路了。他们把暴风雪过度搅拌，所有口味都混在一起了。如果你加布朗尼或山核桃之类的配料，它们也会完全混合在一起，想想布朗尼碎屑或山核桃粉，而不是真正的碎块。 我今天又来了（我通常每七个月左右来一次），希望情况有所改善，但不幸的是，同样的糟糕技术似乎已经从一位员工传给了另一位员工。如果你在这里点一杯暴风雪，你会看到一杯非常顺滑、过度搅拌的冰淇淋，所有配料都完全磨碎了。 （原文） Did I order a shake? This location used to be great a couple of years ago, but ever since 2023, it’s been going downhill. They over-blend the Blizzard so much that all the flavors merge into one. If you add toppings like brownies or pecans, those get completely blended in too, think brownie crumbs or pecan dust instead of actual pieces. I came back today (I usually check in every seven months or so) hoping things had improved, but unfortunately, the same bad technique seems to have been passed down from one employee to the next. If you order a Blizzard here, expect a very smooth, overly blended ice cream, with your mix-ins fully pulverized into it.

（由 Google 翻译）一直都很喜欢DQ的冰淇淋。通常都是开车去买，服务很好。冰淇淋也很好吃。就是价格稍微涨了一点。 （原文） Always live some DQ ice cream. Usually use drive thru and service is good. Ice cream is good. Prices have increased a bit.

（由 Google 翻译）每次在这家店点餐，他们都会搞错我的订单。订单很简单：中杯瑞氏暴风雪冰淇淋，加瑞氏花生酱。他们一次都没能做对。要么送来两杯瑞氏暴风雪冰淇淋，要么送错尺寸，要么送来瑞氏巧克力豆暴风雪冰淇淋。刚才我收到的是普通份的瑞氏暴风雪冰淇淋，明明我要求加瑞氏花生酱，结果也没加。我真不明白为什么这么难…… （原文） Every single time I've ordered from this store, they have messed up my order. It's a simple order: Medium Reese's Blizzard with Extra Reese's. Not once have they gotten it right on the first try. They either delivered 2 Reese's Blizzards, or the wrong size Blizzard, or a Reese's Pieces Blizzard. Just now, I got a Normal Reese's Blizzard and it didn't come with Extra Reese's, even though I asked for it. I really don't understand why this is so hard...

（由 Google 翻译）我做的是定制暴雪冰淇淋。而且从来没有哪个员工搞混过，或者做错了！继续保持！ （原文） I have a custom blizzard I do. And not one time has any employee been confused or didn’t do it correctly! Keep it up

（由 Google 翻译）这是我去过的最干净的Dairy Queen之一！食物总是很新鲜，奶昔也很浓稠！ （原文） one of the cleanest Dairy Queens I've been too! Food is always fresh and shakes are thick!

（由 Google 翻译）凯蒂……非常感谢。你所有的建议，以及你花时间关心排队的每一个人。服务太棒了。非常满意。食物棒极了！尝尝肉丸！凯蒂说得对，它们真的很棒！ （原文） Katie…thank you so much. All of your recommendations, taking time to care about each person in line. Phenomenal service. Very pleased. Food was bomb-dot-com! Try the meatballs! Katie was right they are great!

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ Noodles & Company 的罗勒香蒜酱卡瓦塔比 (Basil Pesto Cavatappi) 绝对是我最爱的菜品之一。卡瓦塔比意面口感完美，劲道适中，而且酱汁的吸收力也很好。罗勒香蒜酱浓郁醇厚，却不会过于浓烈——清新的香草气息，搭配得恰到好处。 我最喜欢所有食材的完美融合：柔嫩的意面、鲜亮的香蒜酱，以及点缀其间的番茄和奶酪，赋予了它额外的深度。它丰盛而不油腻，让你感到满足却又不会感到沉重。 如果你是意面爱好者，或者只是想尝试一些新鲜又舒适的美食，那么罗勒香蒜酱卡瓦塔比 (Basil Pesto Cavatappi) 绝对不容错过。 （原文） ⭐️⭐️⭐️⭐️⭐️ The Basil Pesto Cavatappi at Noodles & Company is hands down one of my favorite dishes on their menu. The cavatappi pasta has the perfect texture, with just the right amount of bite, and it holds the sauce really well. The basil pesto is rich and flavorful without being overpowering—it’s fresh, herby, and perfectly balanced. What I really enjoy is how all the ingredients come together: the tender pasta, the bright pesto, and the little touches of tomato and cheese that give it that extra depth. It’s hearty but not heavy, and it leaves you feeling satisfied without being weighed down. If you’re a pasta lover or just want something comforting with a fresh twist, the Basil Pesto Cavatappi is a must-try.

（由 Google 翻译）晚餐一如既往地棒极了！我们通常打包带走，今晚决定堂食。工作人员非常热情友好，竭尽全力确保我们拥有美好的用餐体验，尤其是我们3岁的孩子。我们期待很快再次堂食。谢谢！ （原文） Dinner was great, as usual! We usually pick up to go, decided to dine in tonight. The staff was very pleasant and went above and beyond to make sure we had a great dining experience, particularly our 3 year old. We look forward to dining in again soon. Thanks!

（由 Google 翻译）大部分时候都挺不错的！我点了份简单的黄油面，里面居然有块鸡肉，这对我来说是个惊喜，但对素食者来说可能就有点失望了。店员看起来都很友善热情，虽然顾客有时可能不太会注意到。谢谢你们提供的美味佳肴！ （原文） It's pretty good, most of the time! I got simple buttered noodles and there was a piece of chicken in it, which was a bonus for me, but might have been disheartening for a vegetarian. The staff seems kind and helpful, even if it isn't always acknowledged by customers. Thank you for a good meal!

（由 Google 翻译）面条味道寡淡，我还在芝士通心粉的底部发现了一根胡萝卜。等着点餐的时候，服务员一直没回头。 （原文） Noodles were bland, I also found a carrot in the bottom on my Mac and cheese. When I was waiting to order the employee wouldn’t turn their backs.

（由 Google 翻译）我昨晚在这里给家人订了餐，结果那个送货员肯定把订单弄混了。我拿到了别人家人的订单。我打电话给店里，值班经理真是太棒了！她给了我退款或改天再来的选项，我选择再来，因为我们还有食物，而且出乎意料的是，大部分东西都和我们点的一样。不过，让我补充一下，这位超棒的服务员在回家的路上特意帮我把订单送来了！真的非常感谢，她还额外给了我们一些甜点。这姑娘应该加薪！！！真希望我能记住她的名字，因为她太棒了！ （原文） I ordered food for my family from here last night and the door dasher must have mixed up orders. I got someone else’s family order. I called the store and the manager on duty was so amazing! She had given me the option of refund or coming back in on a later date and I chose to come back since we still had food and surprisingly most of the same things we ordered. BUT LET ME ADD THIS AMAZING HUMAN WENT OUT OF HER WAY TO BRING ME MY ORDER ON HER WAY HOME ! Honestly couldn’t be more grateful and she gave us some extra sweets. This girl deserves a raise !!! I wish I caught her name because she is so amazing !

（由 Google 翻译）我经常为工作订餐，这次在这家店的体验非常棒。食物按时送达，餐具齐全，包括碗、餐巾纸、叉子等等，甚至还提供了一个大袋子方便我把所有东西都装进去。 （原文） I order a lot of catering for work. Had the best experience at this location. Food was ready my requested time. They provided serving utensils, plenty of bowls, napkins, forks, etc. Even provided a large bag to carry everything.

（由 Google 翻译）我们每周至少来这里 3 次，我多次遇到这个问题！今天我说最好写下来，希望经理甚至老板能看到这个并解决这个问题！ 这两个年轻的白人女士是如此粗鲁和无礼，太可怕了！因为我们在排队，她说“你想要什么”，我们问我们的碗，她可怜了一小勺鸡肉，我们问嘿，请放适量，她“声称这是！” “我们要求额外的鸡肉，但她甚至更穷了一点！ 她管他们叫她的身体朋友同事，不管是什么，她说“接管并翻白眼”，第二个更糟糕，两人都只是扔食物，甚至根本不说话！这种极其恶劣的行为和举止 我可以继续详细说明，但我的观点是确保任何经理或业主都能看到它并意识到这两位年轻女士对他们的生意有多么糟糕！ 食物每次都变糟糕！这一定是一个警钟，他们可以解决这个问题，再次成为一个吃饭的好地方！与所有 周围的竞争他们必须快点行动！ （原文） We come here at least 3 times a week and I have this problems multiple times! And today I said well better write hopefully a manager or even owner can see this and fix this ! The two young white ladies are terribles such a sassy and disrespectful ! Since we are in line she said “ what do you want “ and we asked our bowl and she poor a little spoon of chicken and we asked hey please put the right amount and she “claim that’s ! “ we asked for extra chicken and she even just poor a little more ! Them she call her body friend co worker what ever it’s and she said “ take over and roll over her eyes “ the second one was even worse and both just throwing our food and don’t even talking at all ! Such a extremely bad actitud and behave I can keep going in detail but my point its making sure any manager or owner see it and realized how bad those two young ladies are doing to their business ! Food it’s getting bad every time! This must be a wake up call and they can fix if and be again a great place to eat one more time ! With all Competition around they must act fast !

（由 Google 翻译）我们喜欢里约咖啡馆，但是这个位置与我们去过的那些不一样。我们点了一份甜猪肉玉米片，当我们拿到的时候看起来不错，但薯条却很受欢迎。有些真的很陈旧，有些则很好。我们有一些看起来真的湿透了。我们点的菜和我们在其他地方一样，但这次没那么好。我丈夫吃了炸玉米饼并且很喜欢它们。工作人员真的很好。 （原文） We love Cafe Rio, however this location was not up to par with those we have been to. We orders a sweet pork nachos which looked good when we got it but the chips were a hit and miss. Some were really stale and others were good. We had some that seemed really soggy. We ordered them the same as we do at all the other locations, but this time it wasn't as good. My husband had the tacos and loved them. The staff was really nice.

（由 Google 翻译）大厅里有个年轻小伙子在工作，他不是经理，但职位和经理差不多。他戴着眼镜，看起来有点年轻，但已经为您工作很久了。11月8日下午1点30分，您觉得留住他是个好主意。他问我们一切是否顺利，是否需要什么，他待人友善又尊重。他很乐意地帮我们拿了更多的酱料。他知识渊博，而且很有礼貌。大厅很干净，尽管你们当时很忙。洗手间和饮料区也很干净。后厨的年轻小伙子们也同样热情友好。你们那么忙，他们却始终保持着耐心和热情，乐于助人。感谢您为贵店聘请了这些优秀的员工。你们做得很好。 （原文） There was a young man working in the lobby, he was not the manager but had a position like that. He wore glasses a bit young and had worked for you a long time. 11/08/24 1:30 pm, keeping him is a good idea. He asked us how was everything, did we need anything, he engaged with us in a kind and respectful way. He happily went and got us more sauce.he was knowledgeable, and polite. The lobby was clean yet you were very busy. The bathrooms were clean, drink center was clean. The young men behind the line were just as kind and polite as they could be as well. You were so busy yet they did not loose it or appear unhappy to assist.thank you for the staff you have brought to your business. You did a good job.

（由 Google 翻译）Cafe Rio 以前是我常去的地方，但这次真是让我失望透顶。那里的女孩甚至没在玉米饼上放奶酪，也没放进烤箱加热。玉米饼是冷的。鸡肉泡在水里，生菜都烂了，番茄莎莎酱稀得像水一样，感觉像是用了烂番茄。薄荷柠檬水的机器底部还有恶心的东西。洗手间也脏得要命🤮真是太糟糕了，我以后绝对不会再来了。千万别来这里浪费钱！太恶心了！🤢 （原文） Cafe Rio used to be my to go place, but I left more than disappointed this time. The girl there didn't even put cheese on the tortilla and run it through the oven to warm up. The tortilla was cold. The chicken was drenched in water, lettuce rotted, pico was watery as if though they used rotten tomatoes. The mint lemonade had gross stuff at the bottom of the machine. The bathrooms were disgusting 🤮It's such a shame and I will NOT be coming here again. Please DON'T WASTE YOUR MONEY HERE! Its disgusting and gross! 🤢

（由 Google 翻译）食物绝对美味。虽然餐厅今天有点冷，但没关系。下次我去科罗拉多，我一定会再来的。 （原文） The food was absolutely delicious. Though the restaurant was a bit too cold for today, that didn’t matter. Next time I visit Colorado, I’m definitely coming back.

（由 Google 翻译）给一星是因为我感觉这里吃饭很危险，以后大概不会再来了。烧烤师傅在烤架上烤鸡肉和牛排。牛排烤好了，但他还没把牛排拿出来，就用同一把夹子把生鸡肉翻了个面，然后又把牛排切好，放进装盘的容器里，夹子上还夹着生鸡肉。我还看到一个员工用手指从砧板上抓了一块食物就吃了。食物质量很差，吃起来也很费劲。一个墨西哥卷饼里，酸奶油竟然结成了一大坨。放墨西哥卷饼配料的台子乱糟糟的。有些食物看起来像是放了很久了。我觉得外面有很多更好的选择。而且我也不想得沙门氏菌感染。 （原文） One star because I probably will never come back as I feel like it is a dangerous place to eat. The grill cook was cooking chicken and steak on the grill. The steak.was.done and before he removed the steak he turned the raw chicken over with the same pair of tongs and proceed to cut the steak up and put it to the container to be served with the same pair of tongs with the raw chicken on the tongs. I also saw an employee pick a piece of food off of The cutting board with her fingers and eat it. Food was subpar and cumbersome to eat. The sour cream was a big huge ball on one part of the taco. The station with all the taco ingredients was a mess. Some of the food look like you've been sitting there for quite a while. I don't know there's just way better options out there. And I don't feel like getting salmonella.

（由 Google 翻译）今天是我第一次去城堡岩这家店。我平时不写评论，但这家店实在太脏了，我觉得公司应该知道。我们下午两点左右去的，人不多。我前面只有一个顾客，但点餐却花了十多分钟。更糟糕的是，垃圾桶都满了，桌子、长凳和地板都很脏，而且没有餐巾纸。我们的食物味道不错，也很新鲜，但餐厅里的卫生状况实在太差了，我以后再也不会去这家店了。柜台后面有四个人，其中两个人忙着烤肉和做玉米饼，但收银员应该在空闲时间打扫一下。我在餐饮业工作过很多年，我知道今天的情况完全不能接受。 （原文） Today was the first time I have been to the castle rock location. I don’t usually leave reviews but the whole place was so filthy I think the company should know. We came at an off time around 2pm so it wasn’t busy. There was only one customer in front of me in line and it took more than 10 minutes to order. Worse than that though, the trash can was over flowing, all the tables were dirty along with the benches and the floor and there were no napkins stocked. Our food was good and fresh but it was honestly so gross in the restaurant that I went ever go to that location again. There were 4 people behind the counter and 2 of them were busy grilling meat and making tortillas but the cashier girl really should have been cleaning up in her down time. I’ve worked in the restaurant industry plenty to know that there conditions today were not acceptable.

（由 Google 翻译）我经常来这个地方，一切通常都很好，但大约一个月前我买了一个汉堡，它几乎是生的，所以我不再从那里订购汉堡。好吧，今天我想已经有一段时间了，这可能是一次性的事情，所以订购了一个双四分之一磅......。好吧，它是生的……又……咬了一口，它是亮粉色的。我把汉堡分成两半，看看它是否只是肉饼的中间，或者发生了什么，而且这两个汉堡都是完全生的……。 （原文） I usually come to this location and everything’s usually pretty good but I got a burger about a month ago and it was pretty much raw so I stopped ordering burgers from there. Well today I figured it’s been a while it was probably a one time thing and ordered a double quarter pounder…. Well it’s raw.. again…. Took one bite and it was bright pink. I split the burger in half to see if it was just the middle of the patty or what was going on and it was both burgers completely raw….

（由 Google 翻译）这个周末我在那里吃了午饭。在去卡车的路上，我的下背部椎间盘突出。我摔倒在卡车旁边的人行道上。疼得要命。我为什么要提这件事呢？工作人员跑过来帮忙。顾客们也来帮忙。其中一位员工玛丽主动提出帮忙，给我拿来一袋冰块。一位顾客，瓦妮莎，是一名急救人员。她就像我的天使，把我从地上扶起来，扶我上了卡车。我210岁了，她太棒了。谢谢大家。我很感激你们。我和妻子正在考虑搬到科罗拉多州的房子。这里的友好和乐于助人真是太棒了，我们注意到了！再次感谢所有提供帮助的人。永远心怀感激。 （原文） I ate lunch there this weekend. On my walk to the truck, my lower back slipped a disk. I fell to the pavement next to my truck. Beyond painful. Why do I mention this? The staff came running over to help. Customers came to help. Mary, one of the staff, offered help and brought me ice in a bag. One customer, Vanessa, was an EMT. She was my angel as she picked me up off the ground and helped me to my truck. Im 210 and she was amazing. Thank you to all. I appreciated you. My wife and I were looking at homes considering a move to CO. The friendliness and helpfulness was amazing and we noticed! Again, thank you to all that helped. Forever grateful.

（由 Google 翻译）在前台排了20多分钟的队，结果一个女的一直跟我说马上会有人来招呼我。炸薯条的那个女的没戴手套，什么都摸，包括装薯条的盒子。太不卫生了。最后我干脆放弃了，去了汉堡王。别浪费时间来这里。 （原文） Waiting in line for over 20 minutes at the front counter. Just for a lady to keep telling me someone will be with me. The lady doing the fries didn't have on gloves and was touching everything including the fries in the container. Very unsanitary. Eventually just said forget it and went to burgerking. Don't waste your time here.

（由 Google 翻译）食物很好，我们进去的时候人不多，但坐下之后就变得很忙，显然忙得没人能在订单之间递给我男朋友一包番茄酱，他排了将近 10 分钟的队，就为了买几包番茄酱 （原文） The food was good and it wasn't busy when we went in but after we sat down it got busy, so busy apparently that no one could hand my boyfriend a pack of ketchup in-between orders, he stood in line for almost 10 minutes just for a couple packs of ketchup

（由 Google 翻译）我等到确定这次经历并非偶然才写差评。这家店的服务一直都很马虎……等了很久，而且看不到任何店员……今天又重蹈覆辙，我付了额外的软糖钱，结果却没拿到。他们的解释是“不好意思，机器里的软糖用完了”，所以我要求退款。他回到店里，拿回来一个看起来完全不一样的圣代，一句话也没说，就直接递给我，连勺子都没有。只是在同一个杯子上又加了一层冰淇淋，现在冰淇淋都从杯子边上滴下来了，流到了我的车里。店里的气氛就像他们一家人刚吵完架，彼此都很生气，所以你只想赶紧拿到食物，然后尽快离开。 （原文） I waited to write a negative review until I was sure that my experience wasnt just a fluke. The service is consistently sloppy... Long wait times, no staff in sight... Today is a repeat when I pay for extra fudge but dont get extra fudge. Their answer was "sorry the machine ran out of fudge" so i asked for a refund. he goes back inside and comes back with a different looking sundae, doesnt say a word just hands it to me with no spoon. There was just more ice cream on the top pf the same cup which means its now dripping over the sides in my car. The mood there is like they all just had a family fight, and they're mad at each other so you try to get your food and get out as soon as possible.

（由 Google 翻译）我的意思是，我知道这只是麦当劳，但这里的食物质量相当糟糕……从来都不新鲜，而且总是有点冷。也许只是我去的时候运气不好，碰上了比较懒的服务员，但最近两次去的时候感觉很糟糕。不过，这里的客户服务通常都很好，所以这家没给一星。 （原文） I mean I know it's just McDonald's but the food quality here is pretty rough..... its never fresh and always kind of cold. Maybe it's just bad luck of getting the lazier crew when I go, but the last 2 times have been pretty gross. I will say the customer service is usually pretty good here which is why this isn't a one star.

（由 Google 翻译）前几天，我和我的朋友以及我们的孩子（总共 6 个人，2 个大人，4 个小孩）在公园玩耍后去了这里。当时是中午，所以午餐高峰是意料之中的。座位有限，部分原因是有些桌子上没有椅子，而且经理和助理经理从别处占了一张 4 人桌和一张 2 人桌，上面放着电脑、文件和食物。我问他们是否收拾好了，得到的答复是没有，他们要开会了。（午餐高峰期间）。他们和另一名员工坐了几分钟，然后不得不去帮忙应对午餐高峰，几分钟后，经理又坐了几分钟，但随后不得不站起来再次帮忙。在这段时间里，很多人进来，看到没有座位，不得不拿走他们的食物。我们不得不坐在带凳子的高桌上，并把我们的团队分开。这些桌椅不太适合我们，但这是唯一的选择，因为经理把桌子分散开来，这样更适合我们这群人（考虑到可以坐在一起，以及方便残疾人士使用，因为高脚桌和凳子不适合，但我们还是忍受了一点痛苦）。 另外，我们的一些订单是错误的，我们不得不要求补齐订单中缺少的部分。 （原文） Went here the other day after a park playdate with my friend and our kids (total 6 people, 2 adults, 4 kids). Was at noon, so lunch rush as to be expected. Seating was limited in part by missing chairs at some tables, and also by the manager and asst manager taking up a 4 top and a 2 top table with computer, papers, and food from somewhere else. I asked if they were done and clearing it, got told no they're about to have a meeting. (During lunch rush). They sat with another employee for a few mins, and then had to go help with the lunch rush, after a few minutes the manager sat back down for a few more minutes but then had to get back up and help again. During this time plenty of people coming in, seeing there's no seats and having to get their food to go. We had to sit on the high top tables with stools, and separate our group. These chairs and tables aren't a good fit for us but it was the only option since the manager had their spread over tables that would have fit our group better (in terms of sitting together as well as accessibility for disabilities that high top and stools don't accommodate, but we made due suffering a bit for it). Also some of our order was wrong, and we had to ask for missing parts of our order.

（由 Google 翻译）我在网上订餐，结果店员只给了我十块牛排。这简直太离谱了，我花了四十美元，结果又一次只拿到了十块牛排。我感觉自己被彻底骗了，现在连饭都不想吃了。这件事让我更加信任Qdoba，他们家的分量很足。 （原文） I ordered online and the worker gave TEN PIECES OF STEAK. This is unacceptable because I payed FOURTY DOLLARS for this food and once again got TEN PIECES OF STEAK. I feel utterly scammed and don’t even want to eat the food anymore. This has strengthened my trust in Qdoba. They give me good portions.

（由 Google 翻译）在这里在线订购，他们的份量只有你去其他地方的一半。更不用说他们把我的订单弄错了。当我要 Carnitas 时，我得到了鸡肉，当我要黑豆时，他们给了我斑豆。司机花了一个小时才来取我们的食物，送到的时候已经凉了。这是一次糟糕的经历，尤其是当你自己工作很忙时还想去找食物。绝对不推荐这个地方。海滨长廊上的那家比这家好得多。不过要超越这家并不难，因为当你点 Carnitas 时，他们只给你五块还不错的鸡肉。花这么多钱买的品质这么差。 （原文） Ordered online here and their portion sizes were half of what you get if you go to a different location. Not to mentioned they got my order wrong. When I asked for Carnitas I got chicken and when I asked for black beans they gave me pinto beans. It took an hour for the driver to even pick up our food and it was cold when it arrived. A horrible experience especially when you’re trying to get food when you yourself are having a busy day at work. Definitely do not recommend this place. The one on promenade is leaps and bounds better than this one. Though it’s not hard to outdo this location since they only give you five ok-ish pieces of chicken when you order carnitas. Ridiculous amount of money spend for such poor quality.

（由 Google 翻译）在这个位置，地板很脏，叉子浸在水中，就像刚刚从垃圾桶中取出并重新使用一样。玉米饼机坏了，你买不到墨西哥卷饼，所以你不得不买一份硬炸玉米饼。工作人员也很粗鲁而且不在乎。食物很一般，而且相当昂贵，质量不太好，而且分量很小，我收到了一小勺米豆和蛋白质。整个区域非常脏，服务区到处都是食物。这无疑是我在快餐店经历过的最糟糕的经历。相信一星评论，不要去这里 （原文） At this location the floor was dirty and the forks were in water soaking like they had just been taken out of the trash can and been reused. The tortilla machine was broken and you could not get a burrito so you had to get a hard taco. the staff were also rude and didn’t care. The food was average and pretty expensive for not great quality and tiny portions I received a miniature scoop of rice beans and protein. The whole area was incredibly dirty and there was tons of food all over the serving area. This was easily the WORST experience I have ever had at a fast food place. Believe the one star review and do not go here

（由 Google 翻译）我们走进这家店，里面脏得吓人：脏兮兮的桌子、脏兮兮的地板、脏兮兮的调味品，汽水供应处空空如也，饮料和水都卖光了。食物也难吃到不行。所有东西都乱扔，脏兮兮的，一点食物都没有。我问他什么时候切肉。他说五分钟后，大家都站在那里聊天，我不会推荐这家店给任何人。这地方太糟糕了，而且它位于一个中产阶级聚集的高档社区，真是糟糕透了。我绝对不会推荐这家店。 （原文） We walked into this establishment it was absolutely horrific filthy tables, filthy floor, filthy condiments, and soda was just absolutely horrible empty station of drinks and waters. The food was absolutely horrendous. Everything was thrown around and dirty no food. I asked when the meat was going to be cut. He said in five minutes while they were all standing there socializing, I will not recommend this place to anybody. This was horrific and it’s in a middle class high class area and it was horrendous. I will not recommend this place. Absolutely at all.

（由 Google 翻译）我以前在这家店有过不好的体验，但几个月没来了，所以我决定看看情况是否有所改善。 下午3点左右我去的时候，几乎所有的餐盘都空了。所有东西都凉了。米饭又硬又不新鲜，大多数食物都卖完了，就连辣酱瓶也空了。只有一个饮料容器里还有剩余。地板和台面都很脏。我吃了两口就把碗扔了。 看起来这家店的地理位置对老板来说并不是一个优先考虑的因素。 （原文） I’ve had bad experiences with this location in the past, but haven’t been around in a few months so I decided to see if things had improved. Came around 3pm and nearly all the food trays were empty. Everything was cold. Rice was stale and hard, most options were unavailable, even the hot sauce bottles were empty. Only one drink container had anything left in it. Dirty floors and countertops. I threw away my bowl after two bites. Doesn’t look like this location is a priority for the owner.

（由 Google 翻译）先说说洗手间里没有卫生纸。每张桌子都很脏。餐厅里没有存货，汽水机里也没有碳酸饮料。排队的一个小伙子戴着手套，抓着奶酪和生菜，又用这副手套把所有东西都加满，然后又用手套包好墨西哥卷饼，在脏兮兮的围裙上擦了擦手套，才去服务下一位顾客。今晚店员人手似乎还不错，但后面有三个人一边煮肉一边喝汽水、聊天。 （原文） Let’s start with no toilet paper in the restrooms. Every table was dirty. Dinning room was not stocked and there was no carbonation in the soda machine. One of the line guys was grabbing cheese and lettuce with his gloves hands and refilling all of the items with the same gloves then after wrapping a burrito with his gloves he was wiping his gloves on his dirty apron before helping the next customer. Seemed well staffed tonight but 3 people in back were drinking soda and talking while cooking meat

（由 Google 翻译）Chipot-生蛋应该是这个地方的名字。令人难以置信的糟糕的客户服务和餐厅效率。凌晨 2 点，我在 Taco Bell 得到了更好的待遇。我在网上下了一笔大订单，但 2 小时后还没准备好。我们前面有很多团体也有同样的问题。经理没有道歉，而是居高临下，把我的简单问题当作总统辩论话题来对待。真丢脸。除了所有这些惨败之外，看看我们端上来的这些碗。这种特许经营权破坏了一家伟大公司的声誉。去别的地方吧。值得开车去。 （原文） Chipot-lay an egg should be the name of this place. Unbelievably poor customer service and restaurant efficiency. I’ve been treated better at 2 AM at Taco Bell. I put in a large online order and 2 hours later it was still not ready. There were many groups ahead of us that had the same issue. Instead of being apologetic, the manager was condescending and treated my simple question like it was a presidential debate topic. What a shame. On top of all this fiasco, look at these bowls we were served. This franchise destroys the reputation of a great company. Go anywhere else. It’s worth the drive.

（由 Google 翻译）这家麦当劳从不让人失望。🤗 这家麦当劳太棒了！餐厅空间宽敞，总是干净整洁，氛围宜人。员工热情友好，让每一次光临都充满乐趣。这里绝对是附近最好的麦当劳之一！儿童游乐区是一大亮点，一直深受孩子们的喜爱。干净的环境和宜人的氛围，让这家店脱颖而出——我们每次离开都感觉很棒。 （原文） This McD never disappoints. 🤗 This McDonald’s is awesome! The restaurant has plenty of space, is always clean, and has a pleasant atmosphere. The staff are very friendly and welcoming, making every visit enjoyable. One of the best McDonald’s around! The kids’ play area is a huge plus and always a favorite for children. With its clean environment and lovely ambiance, this location truly stands out—we always leave feeling good.”

（由 Google 翻译）食物不错，但当我们在免下车通道时，我问到热蛋糕是什么，在场的女服务员对菜单一无所知。她粗鲁地说：“我不知道，我以前从未点过。” 她说话的方式很不合作，而且可能有害，尤其是在热蛋糕含有任何过​​敏原的情况下，她拒绝提供关键细节。我建议餐厅确保每个人都了解所有菜品，以便提供更友好的服务。 （原文） The food was good but when we were in the Drive-Thru the present woman employee was unknowledgeable of the menu when I asked about what the Hot Cakes was. She ended rudely saying “I don’t know, I’ve never ordered it before.” She said in a way that was uncooperative and potentially harmful especially if the Hot Cakes contained any allergies and she refused to provide crucial details. I would recommend the restaurant ensure everyone is aware of all items so that service is kinder.

（由 Google 翻译）他们从来不会把薯条装满。每次买中份或大份薯条，结果薯条只装了一半，真是让人心力交瘁。这种情况我已经遇到过五次了，所以我想发个帖子说说。 （原文） They never fill up the fries all the way. Exhausting having to pay for medium or large fries and getting it half full. This has happened to me 5 times now so I wanted to post about it.

（由 Google 翻译）我最近去了那家店，送餐的女孩忘了给我们调料。我儿子进去拿了调料，女孩出来后连问都没问一声，就跟我说如果想吃东西就得停车。我说你忘了番茄酱和酱汁。她态度很差，然后把酱汁递给我，番茄酱却很敷衍。幸好我没下车。结果我回家后发现食物里有头发。我把所有东西都扔了。我以后再也不会去那家店了。 （原文） I went there recently and the girl who brought the food out forgot to give us our condiments. My son went inside to get them and the girl comes back outside and didn’t even ask if everything was ok. She proceeded to tell me if I’m going to eat my food I have to park. I said to her you forgot the ketchup and our sauce. She caught an attitude and then handed me the sauce and barely handed me the ketchup. She’s luckily I didn’t get out the car. Anyway I get home and there was hair in my food. I threw everything out. I will never go back there again.

（由 Google 翻译）现在是星期五晚上 9 点，所有正常工作的女士们肯定都讨厌她们的生活或诸如此类的事情，我在免下车通道里没有任何粗鲁的行为，并礼貌地提出了请求，他们说根本无法为我的孩子拿某种东西。他们一开始就态度不好，所以我到第一个窗口说了声谢谢，但他们什么也没回应，只是把窗户关上，然后转过身去，然后我到第二个窗口试图告诉他们我要的是大薯条而不是大雪碧，他们没有回应。然后他们显然是调包了，因为他们把给我的东西拿回后面给了我。绝对荒谬的客户服务。如果你这么讨厌你的工作，那就换一份新工作吧！或者去 Chick Fil A 工作，他们很快乐，尊重顾客 （原文） Currently 9:00pm on a friday and all the ladies who are working right must hate their lives or something, I was no where rude in the drive thru and made a request politely and they said that it wasn't at all possible to grab a certain for my child. They had attitude to begin with, so I get to the first window and say thank you and nothing back but a window shut and back turned so then I get to the second window to try telling them I had asked for a large fry not a large sprite and they gave no response back. Then they obviously switched toys because they took the back they gave me back to the back and gave it to me. Absolutely ridiculous customer service. If you hate your job so much get a new one! Or work at chick fil a they're happy and treat their customers with respect

（由 Google 翻译）一个开心乐园餐的包装袋里装着两份餐食，而不是像包装盒上那样只有一份。虽然玩具还是拿到了，但整个体验很奇怪。另外，我也不明白为什么点开心乐园餐的时候，如果点的是健怡胡椒博士汽水， 人们似乎不明白孩子们也喝这种饮料，所以即使是小杯或中杯的饮料，也要额外收费。 （原文） One Happy Meal was in the bag with two meals instead of it's on box, still got the toy but the whole experience was strange. Also can't figure out why when ordering a Happy Meal and order a Diet Dr. Pepper People can't understand that kids also drink it and so always get up charged for a small or even Medium drink.

（由 Google 翻译）更新：四年后，它仍然是粗俗、凌乱和恶心的。工人们显然工作过度/人手短缺。你可以看出他们是好人，但工作过度。最糟糕的是里面有多恶心。坦率地说，我可能根本不会再回到这里。 这不是一家好的麦当劳。它通常很混乱，而且很恶心。番茄酱区域总是很脏，而且醋通常与番茄酱分开，因此它是水状的且流淌的。工人们几乎总是心烦意乱，或者充其量是无私的。有两位经理上任大约六个月，而且都非常粗鲁。现在，食物质量可以很好，尽管通常是平均水平或稍低一些。这从来都不是可怕的，我想这就是我们去了几次的原因。梅溪附近的那家要好得多。 （原文） Update: 4 years later, it's still gross, messy and disgusting. The workers are clearly overworked/short staffed. You can tell they're nice people, but overworked. The worst part is how gross it is inside. I may not come back here again at all, frankly. This is not a good McDonald's. It's usually messy, and gross. The ketchup area is always gross and the vinegar is usually separated from the ketchup so it's watery and runny. The workers are almost always upset or at best, disinterested. There's two managers that are about six months in and both are incredibly rude. Now, the food quality can be good though it's usually average or a touch below. It's never been awful, which I suppose is why we've gone a few times. The one near Plum Creek is much better.

（由 Google 翻译）我当时在免下车通道，最后还是离开了。接我订单的人三次把我的性别弄错了，尽管我被告知不要这样做。故意弄错性别违反科罗拉多州法律，并根据科罗拉多州反歧视法将其列为歧视行为。 我在这家 Arby's 餐厅吃过很多次，从未受到过如此程度的不尊重。 我希望这只是一个培训问题。我希望这只是一个培训问题。你们应该更好地培训你们的员工，如果他们不知道某人的性别，就不要弄错他们的性别。每个人都应该得到尊严和尊重。 （原文） I was in the drive through and ended up leaving. The person taking my order misgendered me three times after being told not to do that. Intentional misgendering is against colorado state law and is listed as a discriminatory act under the colorado anti discrimination act. I have eaten at this arby's location a number of times and have never been treated with this level of disrespect. I hope this is just a trainingI hope this is just a training issue.And you can better train your employees that if they don't know someone's gender, to not misgender them. Everyone deserves to be treated with dignity and respect

（由 Google 翻译）这家 Arby’s 餐厅总是超级棒。我点的菜总是很热，服务也总是很棒。店员们非常友好。我在这里订过很多次餐，每次都让我失望。继续加油，Castle Rock Arby’s，你太棒了！ （原文） This Arby’s is always super impressive. My food is always really hot and the service is always good. Very friendly workers. I’ve ordered from here many times and I’m never disappointed. Keep it up Castle rock Arby’s you’re killing it.

（由 Google 翻译）广告里说新款牛排三明治，但我拿到后就退掉了。经理说。是啊，只有一半的肉，而且辣椒也没有，因为我们卖完了。哈哈，外面到处都有这个三明治的招牌，但他们已经卖完了，只能用法式蘸酱的肉来卖。收银台那边有个和蔼可亲的老先生，但其他人都像活在世上一样。 （原文） Advertised the new steak sandwich but when i got it I took it back. The manager said. Yeah its only got half the meat and none of the peppers because we ran out. Lol there were signs everywhere for this sandwhich outside but they had no more and kept selling it with just the french dip meat. The nicest older man working the register but everyone else was on another planet.

（由 Google 翻译）更新……店主发了个链接让我联系他们……我把链接发到哪儿都没用！哈哈，他们根本不想改。他们只是发了些自动回复，装作想改正的样子。这跟把我们的“调查/评论/建议”直接扔进垃圾桶一样。再说一遍……管理层，做得更好。 点了 Door Dash……培训一下员工，让他们知道什么时候需要更换饮料机。Powerade 喝起来像 98% 的水加了一滴蓝色。不可能有人看到这个还觉得没问题。从提交订单到在应用程序上识别订单，花了 20 分钟。薯条又冷又湿，就像他们从脏衣篮里翻出来的一样。既然懒惰的员工不想做新的薯条，把薯条扔回热油里让它们尝起来像新鲜的，会不会很难？我试着打电话告诉他们换 Powerade，电话响了第一声后就断线了。可能是一群不在乎的青少年。管理层应该做得更好。 （原文） Update… the owner sent me a link to reach out to them… I’ve posted the link to nowhere! lol they don’t want to make changes. They just post this automated response to make it look like they want to make things right. It’s the same as having our “survey/comments/suggestions” go straight to the trashcan. Again…. Management, Do better. Ordered Door Dash… train your staff to know when the fountain drinks need changed. The Powerade tasted like 98% water with a splash of blue. No way someone saw that and thought it was okay. It took 20 minutes to recognize the order from submitting it on the app. The fries were cold/soggy as if they pulled it out of a dirty clothes hamper. Would it have been hard to throw the fries back into the hot oil to make them taste like they were fresh since your lazy staff didn’t want to make new fries? I tried calling up there to tell them to change the Powerade and the phone gives a disconnected tone after first ring. Probably a bunch of teens up there that don’t care. Management, do better.

（由 Google 翻译）刚到家准备吃从这家店买的外卖，结果发现我孙女的三明治里竟然没有鸡肉？！还好我们买的是四份烤牛肉套餐，所以她至少还有个三明治可以吃。我们住在卢维尔，所以不值得再跑一趟。三明治里居然没有肉，真是太奇怪了！ （原文） Just got home to eat our takeout from here and my granddaughters Chicken was not in her sandwich?? Thank goodness we bought the 4 roast beef deal so she had a sandwich to eat we live down in Louviers so it was not worth our time to go back, very odd to not have the protein placed in the sandwich!!??

（由 Google 翻译）去吃晚饭了。员工们接到了一笔大订单。我猜是经理，他感谢大家在高峰时段挺身而出。很高兴看到员工们受到了善待。 （原文） Went for dinner. Staff had a big order. The manager i assume, thanked everyone for stepping during the rush. Very nice to see employees being treated with kindness

（由 Google 翻译）我超爱Arby's，所以有点偏心。不过这家店的Arby's菜品确实不错。我会推荐给所有喜欢Arby's的人，比如烤牛肉三明治、薯条等等。我也特别喜欢马肉酱。 （原文） I love Arby's so I am biased. But this place does a good job at Arby's stuff. I would recommend to anyone who enjoys Arby's, roast beef sandwiches, curly fries, etc. I am also very partial to the horsey sauce.

（由 Google 翻译）自从易主后，这个地方每况愈下。这真是令人失望。我们是常客。一家九口经常来这里。多年来，我们每天大约两次来这里喝咖啡，有时还会点 Loyal 的食物。新主人毁了它。他们很粗鲁，订单准确率不高，在线订购总是关闭，当他们关闭订购或使用优惠券的功能时，他们不会提供半价饮料。也不那么干净。最令人气愤的是，几个月前我买了一杯冰茶，里面全是霉菌。他们好几天都不接电话。我联系了公司，提供了信息和图片，但他们拒绝提供帮助。自从易主后，我一直被重复收费，而且没有退款。基本上已经和这个地方断绝关系了。霉菌事件发生后，好几个月都没来。刚买了一根 8 块的马苏里拉奶酪棒给孩子们分享，他们不让我点 3 块 marinara 酱。说他们只盖上盖子，就只给我一块，也许两块，不管我点的是什么大小。应用程序订餐也再次关闭。价格也飞涨，菜品也发生了变化。他们遭受了太多损失，失去了一些最忠实的顾客。 （原文） This place has gone downhill since new ownership. It is really disappointing. We were regulars. Family of 9, here constantly. Like twice a day for our caffeine fix for YEARS and would sometimes order food Loyal as they come. New ownership ruined it. They are rude, order accuracy is not great, online ordering always down and they won’t honor half price drinks when they turn off the ability to order or use coupons. Not as clean. The biggest slap in the face was that I got an iced tea months ago and it was FULL OF MOLD. They wouldn’t answer their phone for days. I reached out to corporate with the info and pictures and they refused to help. I have been doubly charged with no refund since new ownership. Pretty much just done with the place. Didn’t come for MONTHS after the mold incident. Just got an 8 piece mozzarella stick for the kids to share and they refused to let me order 3 marinara. Said they cap it and one, maybe 2, no matter the size ordered. App ordering also off again. Prices also through the roof and food changes too. Been burned too many times and they lost some of their most loyal customers.

（由 Google 翻译）车道有点难进，如果你的车转弯半径不够，可能会撞到路缘。除此之外，食物价格合理——通常搭配应用程序里的优惠。服务还行，有时有点粗鲁，我觉得不是故意的，只是看起来不太热情。不过工作人员有时会点错菜，少加配料，或者还扣了菜。我给这家Sonic餐厅打7/10分。我只是觉得他们需要更好的员工配置。 （原文） The driveway is a little funky to get in, if your car doesn't have a decent turn radius, you might clip the curb. Other than that, food is good for the price- often paired with the deals in the app. Service is okay, sometimes a little rude, I don't think intentionally, they just seem uninterested. Although staff sometimes give the wrong order, missing additional toppings, or still including subtractions. Id give this sonic location a solid 7/10. I just think they need better staffing.

（由 Google 翻译）在点餐窗口等了15分钟，他们甚至都没对着扬声器说一句话，也没理会我们在等。强烈建议大家不要在城堡岩这家店浪费时间和金钱。新的管理层太糟糕了。 （原文） Waited for 15 min at the ordering window for them to not even say anything into the speaker or acknowledge that we were waiting . Highly recommend not spending your time or money here at the castle rock location. New management is terrible .

（由 Google 翻译）原来接我订单的人弄错了。他们出来收我的钱，结果发现其中一个错误。 他们确实提出改正。但我决定试试酸黄瓜薯条，结果发现是个好错误。 不过，我不知道我多花了多少钱。酸黄瓜薯条和波浪薯条…… 汉堡的13号也写错了，是哈奇辣椒汉堡还是芝士汉堡。 话虽如此，我还是很喜欢芝士汉堡和酸黄瓜薯条。不过，我一直想试试哈奇辣椒汉堡。昨晚本来应该去的。但是，因为我当时在免下车取餐通道，所以没去成！ 因为汉堡是按菜单上的编号点的，而不是按名字点的…… 食物还不错，只是我没有得到我想要的东西…… （原文） So the person taking my order didn't get it correct. They came out to take my payment and that's where the one of the errors was caught. They did offer to correct it. But , I decided to try the pickle fries Turned out to be a good mistake. But, I am not sure how much extra it cost me. Pickle fries vs crinkle fries... The burger was also incorrect #13 hatch chili vs cheese burger. This said I did enjoy both the cheese burger and the pickle fries. However, I have been wanting to try a hatch chili burger for a while now. Last night was supposed to be the night. But, because I was in the drive thru, it didn't happen! Since the burger was ordered from the menu by the # not the name... So the food was good, I just didn't get the things I asked for...

（由 Google 翻译）订单完全乱了套。我点了两份3号汉堡，没有洋葱，两杯可乐和一大杯草莓青柠汁。结果我拿到的却是一个加洋葱的汉堡，一杯中杯青柠汁和两杯可乐。我一路走到家才意识到少了什么。 （原文） Order was completely messed up. Ordered 2 #3s, no onion, 2 cokes and a large strawberry limeade. What I got was 1 burger with onions and a medium limeade and 2 cokes. Got all the way home before I realized what was missing.

（由 Google 翻译）真是个笑话！他们根本搞不懂应用程序里的所有优惠是怎么回事，员工直接告诉我们：“我根本不用这个应用程序，他们也没告诉我们怎么用，也不知道有哪些优惠。” 这个应用程序简直烂透了，根本用不了。我们查了一下，根本就不需要这个应用程序，而且他们甚至拒绝兑现1美元一小时的零食价格。他们把我们的餐点弄乱了，忘了我们的一杯饮料，然后还拿走了我们的收据，我们连照片都发不了。别来这家店了。 （原文） What a joke of a place. They have no idea how any of the deals in the app work, the employee flat out told us “I don’t use the app and they don’t tell us how it works or what the deals are.” The app is so terrible and it doesn’t even work. We looked it up and you don’t even need the app, and they refuse to even honor the $1 snacks hour prices. The messed up our food order and forgot one of our drinks, then took our receipt so we can’t even post a photo of that on here. Skip this place.

（由 Google 翻译）如果你想吃点不一样的午餐，我不建议你来这里。有时候菜做得不太好，而且加了很多盐。我觉得在Castle Rock这里有很多更好的选择，而且品质也更好。 （原文） If you're wanting something a little different for lunch I wouldn't suggest coming here. Sometimes the food it's not cooked well and a lot of salt is added to their food. I think there are better choices here in Castle Rock better quality.

（由 Google 翻译）可能是城堡石最糟糕的汉堡。 如果可以选择的话，我会给这个地方打零分。当我住在佛罗里达州的时候，我去过“五个人”很多次，那里总是很棒。这是我第一次也是最后一次去城堡石地点。当我点了芝士汉堡、薯条、烤奶酪和奶昔时，没有人排队。我花了 25 分钟才拿到食物，却发现我的汉堡完全烧焦了，而且比薯条更脆。这个位置对于特许经营来说是一个尴尬。我去过的所有其他地方都很快而且很美味，无论他们有多忙。 “经理”甚至没有道歉，他花了近 10 分钟才弄清楚如何退款。 10/10 不推荐。 （原文） Possibly the worst burger in Castle Rock. I’d give this place a zero if that was an option. I’ve been to Five Guys so many times over the years when I lived in Florida and it was always excellent. This is my first and last time going to the Castle Rock location. There was no one in line when I ordered a cheeseburger, fries, grilled cheese, and a shake. It took 25 minutes to get my food only to find my burger was absolutely charred and more crunchier than the fries. This location is an embarrassment to the franchise. Every other location I’ve ever been to has been fast and delicious regardless of how busy they were. The “manager” didn’t even apologize and it took him close to 10 minutes to figure out how to refund the burger. 10/10 would not recommend.

（由 Google 翻译）多年来，我一直是 Five Guys 的忠实顾客，但从未如此失望地离开。薯条又冷又软，而且完全没有加盐，与 Five Guys 一贯的品质相去甚远。 两个汉堡都乱七八糟。我们要求多加一些腌菜，但拿到的看起来像是有人在每个三明治上都倒了半罐腌菜。面包都湿透了，根本吃不下去。这可不是“多加的”，而是粗心大意。 像这次这样故意为之的情况，我一般不会要求服务员改正，所以我们根本没机会要求他们重新做这些菜。对于两位成人45美元的餐费来说，这简直令人无法接受。如果这是我们第一次来 Five Guys，我们绝对不会再来了。 收银员人很好，所以这还不算彻底的灾难。 （原文） I’ve been a loyal Five Guys customer for years, and I’ve never walked away this disappointed before. The fries were cold, soggy, and completely unsalted; not even close to the quality Five Guys is known for. Both burgers were a mess. We asked for extra pickles, but what we got looked like someone dumped half a jar on each sandwich. The buns were soaked through and inedible. That’s not “extra,” that’s careless. I don’t ask for corrections when it appears intentional like this did, so there was ZERO chance we would have felt comfortable asking for the staff to remake these items. For a $45 meal for two adults, this was completely unacceptable. If this had been our first Five Guys experience, there’s no way we would come back. The cashier was nice for what it’s worth so it wasn’t a complete disaster.

（由 Google 翻译）两个字！ 去这里！太好了，让我想起了我妈妈“很久以前”带我们去的一家老学校咖啡馆！ 这个地方太棒了！ 然而，你最好去真正的餐厅然后尝试送货。 昨天尝试在网上下订单后，它告诉我，如果我当时没有给小费，我很可能会延迟将其送到我家。而且网上订购要贵将近10美元。 任何应用程序都不应该告诉您是否要给小费！不由别人决定，只有你自己！ 不过店里的工作做得很好！谢谢！ （原文） TWO WORDS! GO HERE! So good, reminds me of an old school cafe my Mom used to take us to a ' LONG TIME AGO'!! This place is BOMB! However, your better off going into the actual restaurant then trying to have it delivered. After trying to place an order online yesterday it told me that if I didn't tip right then and there, I could very well have a delay in getting this to my house. And it was almost 10 dollars more to order online. No app should ever tell you whether your going to tip or not! Not for anyone else to decide but you! Great job in store though! Thanks!

（由 Google 翻译）我超爱 5 Guys，而且经常在全国各地旅行时去那里吃饭。这家店的汉堡和薯条做得不错，但面包的做法跟我点的完全不一样。餐厅本身有点乱，桌子都没清理干净，很难找到干净的桌子。 （原文） I love 5 guys and eat at 5 guys often all over the country as I travel extensively. This particular location the burger and fries was cooked well but the bun prep was completely off from what I ordered. The restaurant itself was a bit messy with tables that have not been cleaned off making it difficult to find a clean table.

（由 Google 翻译）一天晚上快打烊的时候我去的，有两个小伙子接待了我，一切都很棒（食物、分量、新鲜度和服务都无可挑剔）！ 食物的分量和味道都很棒。 我觉得这家店唯一的缺点就是价格。感觉有点贵……如果价格没那么贵的话，我肯定会更常去。 （原文） I went in late one night around closing and 2 guys helped me and everything (food, portion, freshness and service) was awesome! Food portions and taste was great. The only draw back I saw with them, is their prices. I feel they are a bit expensive.... I would definitely eat there more often if they weren't so expensive...

（由 Google 翻译）他们新开的晚间活动，特别是11月5日下午5点那场，简直太棒了！尤其是那个有Scratchy纹身和脸部纹身的家伙。他们性格外向，超级友好！赶紧给他涨工资，不然就等着瞧吧😤 （原文） The new evening cre they have, specifically at 5pm nov. 5th, amazing people! Especially the guy with the Scratchy tattoo and face tattoos. Outgoing and super friendly people! Give that guy a raise or else😤

（由 Google 翻译）我超爱美式汉堡，无可挑剔。薯条也超好吃。我总是点卡真风味薯条。太好吃了！ （原文） Love me some good American burgers. Hard to beat. The fries are amazing. I always get the Cajun style fries. Yum!

（由 Google 翻译）两天前，我和妻子在这家店订了餐。这是我第一次在Jersey Mike’s吃东西。我认识的每个人都对Jersey Mike’s赞不绝口。因此，我非常兴奋。 三明治虽然份量足、内容丰富，但味道却平淡无奇。烤牛肉和意大利三明治很干，缺乏酸味和任何调味料。考虑到这些东西在家就能加，这几乎可以原谅。但不可原谅的是，这些三明治让我们俩都生病了。这里唯一的共同点是员工、生菜和西红柿。 请检查您的食材，并确保员工遵守适当的卫生程序。作为一名厨师，如果我给顾客上的食物让他们生病了，那责任完全在我。这也完全由管理层承担。 （原文） My wife and I ordered food from this location, two days ago. It was my first time ever eating food from Jersey Mike’s. Everyone I know has raved about Jersey Mike’s. Thus, I was excited. The sandwiches, while substantial in size and content, were bland at best. The roast beef and the Italian were dry. They lacked acid and any sort of seasoning. That’s almost forgivable given that these things can be added at home. What isn’t forgivable is the fact that these sandwiches made us both ill. The only common denominators here were the staff, lettuce and tomatoes. Please check your produce and please ensure staff are using the appropriate procedures for proper hygiene. As a chef, if I served food to a patron that made them ill, that responsibility lays solely on me. This too, rests solely with management.

（由 Google 翻译）我今天晚上9月16日晚上8点半左右去了这家店，结果顾客服务实在太差了。一进门，一位年轻女士就对我们热情地翻了个白眼，叹了口气，说：“唉，当然会有更多的人进来。” 很明显，她对顾客络绎不绝感到很失望，尽管离关门时间还有30分钟。 我点了一份冷三明治，然后又点了一份费城鸡肉三明治，却被告知无法制作，因为烤架已经清理完毕，晚上也关门了。作为一家餐厅的老板，我知道打扫卫生不应该在关门前进行，所以我就提到了这一点。但她的回应很冷淡，说她不在乎我是否和经理谈话。我问她的名字，她拒绝透露。 我开始录下这段对话，因为这太不专业了，但即便如此，她仍然拒绝透露自己的身份。店里另一位员工专业得多，解释说经理第二天中午12点会来，处理得也更得体。然而，我丈夫不到10分钟就进去了，还弄了一个烤三明治，这说明第一位员工根本不愿意帮忙。更糟糕的是，她当着我的丈夫的面和同事们讨论这件事，而不是私下处理。 这种经历令人无法接受。我希望管理层能和相关员工解决这个问题，因为顾客不应该感到不便——尤其是在关门前就到了。 （原文） I went in tonight around 8:30 p.m. 9/16 and the customer service I received was extremely disappointing. Upon entering, we were greeted by a young lady who rolled her eyes, sighed, and said “ugh, of course more people come in.” It was very clear she was frustrated that customers were coming in even though it was still 30 minutes before closing time. When I placed my order for a cold sandwich and then requested a chicken Philly, I was told they could not make it because the grill had been cleaned and closed for the night. As a business restaurant owner myself, I know cleaning should not be done before close, and I mentioned this. Her response was dismissive, and she told me she didn’t care if I spoke to the manager. When I asked for her name, she refused to provide it. I began recording the interaction because of how unprofessional it was, and even then, she still refused to identify herself. The other employee in the store was much more professional, explained the manager would be in at 12 the next day, and handled things more appropriately. However, my husband went in less than 10 minutes later and was able to get a grilled sandwich made, which shows the first employee was simply unwilling to help. To make matters worse, she was discussing the incident with her coworkers in front of him instead of handling it privately. This experience was unacceptable. I hope management addresses this situation with the staff involved, because customers should not be made to feel like an inconvenience—especially when arriving well before closing time.

（由 Google 翻译）刚刚尝试在这里吃饭但没能做到。在订单开始时让他们知道，由于严重过敏，我不含乳制品和麸质。我点了一份巨大的热蜂蜜鸡肉三明治。要求他们清洁烤架以限制交叉污染。他们拒绝了，并将肉直接放在较旧的熟食上。然后他们开始用刚刚切完奶酪的条子切意大利辣香肠。我问他们是否可以清洁切片机，这样我就不会生病，再次询问他们是否可以清洁烤架，因为我不能吃那块肉。他们确实清洁了切片机，但没有清洁烤架。告诉他们取消就行了，因为我今天不想去医院。我和我的妻子是当时唯一的顾客。而“你希望我们为你做这一切”的回应是绝对不可接受的。当我要求提供业主卡时，经理表示道歉，并告诉我，当我说我今天不想去医院时，他们可以重新制作并清洁烤架。我不应该为了得到不会让我生病的三明治而强调过敏反应和去医院。我在厨房工作的这些物品需要一分钟才能清洁。 （原文） Just attempted to eat here but wasn't able to. Let them know at the start of my order i am dairy free and gluten free due to severe allergy. I ordered a giant hot honey chicken sandwich. Asked them to clean the grill to limit cross contamination. They refused and out the meat right down on top of older cooked food. They then proceeded to cut the pepperoni with a sliver that just finished cutting cheese. I asked if they could clean the slicer so i don't get sick and again if they can please clean the grill as i cant eat that meat. They did clean the slicer but not the grill. Told them just cancel it as I don't want to go to the hospital today. Me and my wife were the only customer at the time. And a response of "you want us to do all that for you" is absolutely unacceptable. Asked for owners card and manager said apologized and told me they can remake it and clean the grill when I said I didn't want to go to the hospital today. I shouldn't have to stress allergic reactions and a hospital visit to get a sandwich that wont make me sick. It takes a minute to clean these items i work in a kitchen.

（由 Google 翻译）提前一天订了一份大份的办公室订单，以确保他们有充足的时间准备。我去取餐时，他们不知怎么弄丢了订单。我不得不等了将近一个小时，超过了我预定的取餐时间。我不得不提醒他们把我们付钱的薯片加进去。工作人员非常抱歉，但当我回到办公室时，发现有两份订单错了，其中一份是麸质/乳制品过敏的，结果她的订单被做成了三明治而不是碗装。我试着打电话给他们，但一直占线。 （原文） Ordered a large office order a day early to ensure they had plenty of time to prepare the order. Came to pick up and they somehow lost the order. Had to wait almost an hour past when I was supposed to pick up. Had to remind them to add our chips that we paid for. The staff was very apologetic but when I got back to the office, 2 of the orders were wrong including one who has gluten/dairy allergies and hers got made into a sandwich instead of a bowl. Tried calling the location but only a busy signal.

（由 Google 翻译）虽然食物还不错，但让顾客直接在他们面前点餐的做法实在是太失败了。我和同伴点了三明治。然后我让同伴的三明治做好并付款，而我的迷你三明治之前已经有4个在线订单被发出去了。沟通极其糟糕。虽然我理解下午午餐高峰，但对站在你面前的顾客缺乏优先考虑是非常糟糕的。近期不会再来这家餐厅了。也许只有当你在线点餐时，他们才真正关心这一点。 另外，虽然我打算在餐厅用餐，但每张桌子都黏糊糊的，上面还有面包屑。考虑到周围这么多员工，这似乎太荒谬了。 （原文） While the food was fine the focus on clients ordering food directly in front of them is an ultimate failure. Ordered sandwiches with my partner. Then proceeded to have my partners sandwhich completed and paid for while 4 online orders go out before my mini sandwhich. Communication was extremely poor. While I understand an afternoon lunch rush the lack of priorities for customers standing in front of you is extremely poor. Won't be visiting this location anytime soon. Maybe just if you are ordering online seems like that's all they really cared about. Also While planning to stay and eat at the restaurant every table was sticky and had crumbs on them. With the sheer number of staff around this seems ridiculous.

（由 Google 翻译）多年来我们一直很喜欢球衣麦克风，但我在这个地方的最近两次经历足以让我不想再回来了。上次他们向我的卡收取了两次价格已经过高的三明治费用。好吧，我打电话给他们，他们将额外费用记入我的帐户。但今天，在怀孕 7 周的时候，我不能吃未煮熟的任何东西或熟食肉类，因为我正在成长的宝宝有神经管缺陷的风险，所以我点了一份热墨西哥辣椒鸡肉三明治。咬了几口后，我知道它已经关闭了。果然，三明治里全是生鸡肉。所以不确定从明天开始我会呕吐是孕吐还是食物中毒。我尝试给他们打电话，但他们的电话占线。为顾客提供的鸡肉不仅是未煮熟的，而且是完全生的，都是不安全的。讽刺的是，上次向我收取两次费用的员工正是在煎锅上的那个员工。我非常不高兴，至少我想要退款 30 美元的三明治。 （原文） We have loved jersey mikes for years but my last two experiences at this location have been enough to make me not want to come back. Last time they charged my card twice for the already pretty over priced sandwiches. Fine, I called them they credited my account the extra charge. But today, at 7 weeks pregnant, I CANNOT eat undercooked anything or deli meats because of the risk of neural tube deficiency in my growing baby, so I ordered a hot chipotle chicken sub. Well after a few bites I knew it was off. Sure enough, the sandwich is full of raw chicken. So not sure if it will be morning sickness or food poisoning that I’ll be throwing up from tomorrow. I have tried to call them and their phone is busy. It is unsafe to be serving customers not just undercooked but completely raw chicken. Ironically, the same employee who charged me twice last time was the one on the griddle. I am incredibly unhappy and at the very least, I want a refund on our $30 sandwiches.

（由 Google 翻译）太粗鲁了！我22号星期一去取我的网购订单。我非常有礼貌，告诉了那个女孩我的名字，她把包递给我，却连看都没看我一眼。我说了谢谢，她就走开了。显然她没有受过客户服务方面的培训。 （原文） Rude! I stopped in on Monday the 22nd to pick up my online order I was very polite and gave the girl my name she handed me my bag never once looking at me and when I said thank you she just walked away. Obviously she was not trained in customer service.

（由 Google 翻译）务必仔细检查得来速订单！！！ 这家 Raising Cane 的位置主要是好的，友好的客户服务和细心的管理。 只有三颗星，因为每次你经过免下车通道时都会缺少一些东西或出现问题。 在这个位置快速调整对细节的关注将很容易获得五颗星。 （原文） ALWAYS DOUBLE CHECK DRIVE THRU ORDERS!!! This Raising Cane's location is mostly good, friendly customer service and attentive management. Only three stars because every time you go through the drive-through something is missing or something is wrong. A quick tweak of attention to detail in this location would be five stars easy.

（由 Google 翻译）我们花了43美元买了四人份的晚餐（一份儿童餐），份量看起来缩水了。我们不会再来了。收银台的孩子们看起来都很“忙”，什么也不做，根本不理会顾客，还经常忘记饮料或杯盖。音乐通常很吵（大多数Cane's餐厅都一样），根本没法交谈。在快餐店里，这么大份量的食物，价格却这么贵，简直太离谱了！ （原文） We spent $43 on dinner for 4 (one kid’s meal) and the portions look like they shrunk. We won’t be back. The kids working the registers all look “busy” doing nothing, not paying attention to customers or often forgetting drinks/lids. The music is usually so loud (majority of Cane’s are the same) it’s hard to have any conversation. Theses prices for the amount of food at a FAST FOOD joint is crazy!

（由 Google 翻译）多年来，我们每个月至少去Cane's吃一次鸡柳。鸡柳的个头之小让我们震惊。感觉就像我们平时吃到的鸡柳的一半，甚至更少。我的鸡柳只有1x3英寸（约2.5x7.6厘米）。如果Cane's削减鸡柳数量，而这成为新的常态，我们以后再也不会去了。 （原文） We have eaten at Cane’s at least once a month for years. We were shocked at how small the chicken tenders were. It was like getting half of what we usually get, maybe less. One of mine was literally about 1x3 inches. If Cane’s is cutting back and this is the new normal we will never go there again.

（由 Google 翻译）三周前的一个周四/周五，我来这里。点了Caniac套餐，加了三种酱料，价格在20-21美元之间。我把凉拌卷心菜换成了一份德州吐司。价格非常贵。 我朋友点了一份25块的Tailgate套餐，加了几种酱料，价格大概在40-50美元之间，价格还不错，而且上菜速度也很快。他们问他想要什么酱料，他说两种酱料各占一半，但他们只给了他Cane's的酱料。 得来速体验还算快。食物很美味。 这家餐厅之所以能给三星，唯一的原因是价格在20-21美元之间——我记得五六年前价格是12-14美元。太疯狂了。 ——小贴士：去沃尔玛买个超值鸡柳蘸酱，一模一样的，一瓶只要1.4美元。我事后才发现这一点。 （原文） Here 3 weeks ago on a Thursday/Friday. Ordered the Caniac Combo with 3 extra sauces, it was between $20-$21. Replaced coleslaw for extra Texas toast. Very expensive. My friend ordered a 25pc tailgate order with some sauces for like $40-$50 which was not too bad, they were out with it fast too. They asked him what sauces he wanted and he said 50/50 of both options, but they only gave him Cane's sauces. Moderately fast drive-thru experience. The food was delicious. The only reason it's 3 stars is because it was $20-$21 - I remember 5-6 years ago it was $12-$14. That's insane. -- Pro tip: Go to Walmart, get the Great Value Chicken Finger Dipping sauce, it's exactly the same thing for like $1.40 for a bottle. I found this out after-the-fact.

（由 Google 翻译）这是城堡岩的Cane's。我之所以提到这家餐厅，是因为我之前去过帕克的那家，味道糟糕透了。城堡岩的餐厅位置不错，烤肉酥脆，肉质鲜嫩。帕克的餐厅很潮湿，我发誓再也不去Cane's了。还好我去了。这家餐厅不错。员工非常友好。我给餐厅氛围打三星，因为每张桌子看起来都很脏。我注意到这种情况在快餐店越来越普遍了。不管食物有多好，脏兮兮的桌子都会让人很失望。一位先生正在倒垃圾，垃圾桶里只装了一部分。如果他能把桌子擦干净就好了。 （原文） This is the Cane's in Castle Rock. I mention that because I had been to the one in Parker and it was awful. The Castle Rock's location were nice and crispy while the meat was moist. Parker's was soggy and I swore I wouldn't go back to Cane's. Glad I did. It was good. The staff was very friendly. I gave the atmosphere 3 stars because every single table seemed to be dirty. I have noticed this seems to be becoming more and more common at fast food restaurants. No matter how good the food might be, dirty tables make it very unappealing. One gentleman was taking out the trash that was only partially full. It would have been nice if he had cleaned the tables instead.

（由 Google 翻译）我以为路边取餐会更容易，因为我有个婴儿，我点了 5 份套餐，但我错了。我在免下车通道登记，他们说我需要在路边取餐窗口等候。我照做了，等了 10 分钟，又回到免下车通道告诉他们，他们让我去路边等。10 分钟后仍然没有消息。我又去了一次，要求通过窗口取餐。他们说不行。我说我已经等了 20 分钟，他们一点道歉的意思都没有，还告诉我再在路边等一会儿，他们就会出来。又过了 10 分钟，仍然没有人出来。请注意，路边只有我的车。最后我抱着孩子进去了，没有人帮我把袋子拿出来。我的订单就放在架子上。请重新培训你们的员工。我从未遇到过如此糟糕的客户服务。 （原文） Thought it would be easier to place a curbside order since i have an infant and i ordered 5 combo meals but i was wrong. I checked in in the drive thru and they said i need to wait at the curbside pickup window. I did, waited 10 minutes, went back through the drive thru to let them know and they told me to go wait at curbside. 10 minutes still nothing. went thru again and i asked for it to be given through the window. they said no. I said i have been waiting 20 minutes and they are not apologetic at all and told me to wait at the curbside again and they will come out. another 10 minutes passed STILL NO ONE CAME OUT. mind you i was the only car at the curbside. I ended up going inside with my baby on my hip and none of them helped me carry the bags out. My order was just sitting on the shelf. Please re train your employees. I have never experienced such bad customer service.

（由 Google 翻译）一直是大家最喜爱的餐厅，鸡柳和波浪薯条绝对值得信赖。他们的蘸酱也绝无仅有，德州吐司更是美味无比，简直是最佳选择。 （原文） Always a Favorite Place to Eat that toy can Count on for Great Tasting Chicken Fingers and Crinkle Cut Fries. Their Dipping Sauce is Out of this World too & the Bobbed Texas Toast Is Sooo Good it's Just The Best.

（由 Google 翻译）这家餐厅适合旅行者……这是我在JIB吃过的最好的点心之一。11美元的零食盒——新鲜的卷薯条、冷牧场沙拉酱、新鲜的极致芝士汉堡、新鲜的玉米饼，还有健怡可乐，简直完美。两人团队正在处理免下车订单。我前面的一位点了30个玉米饼。我的订单几分钟就出来了，他的玉米饼大约做好了四分之三。 （原文） This location for travelers... One of thee best orders I've had from JIB. 11 dollar munchies box- fresh curly fries, and cold ranch dressing, fresh ultimate cheese burger, fresh tacos, diet coke was on point. The 2 person team was jamming out drive thru orders. Guy in front of me ordered 30 tacos. My order was out in just a matter of minutes, his tacos were about 3/4's done being made.

（由 Google 翻译）远离这家店！！ 先说说我的点餐问题…… 我的“终极早餐三明治”被踩烂了，就像被人踩到一样。火腿嚼起来就像嚼橡胶轮胎一样。奶酪简直像塑料一样。薯饼是生的…… 我们还点了热蜂蜜鸡柳。但是，我们收到的是冷鸡柳，一点酱汁都没有。我还得两次要求员工把我的信用卡还给我……看来我得好好查查我的银行账户了。 我曾经在 Jack in The Box 做过承包商。在看过科罗拉多斯普林斯和普韦布洛的厨房状况后，我发誓再也不去那里吃了。几年后，我发现丹佛西部的分店其实还不错。所以，我今天去试试 Castle Rocks 的分店……真是个坏主意！ 我估计现在那里的情况和南方一样糟糕。 保护你的健康，省钱，远离它！！ （原文） STAY AWAY FROM THIS LOCATION!! Let's start with my order issues... My "ultimate breakfast sandwich" was smashed as if it was stepped on. The ham was like chewing on a rubber tire. The cheese could have been mistaken for plastic. The hash brown was raw.... We also ordered hot honey chicken strips. But, we received cold chicken strips with no sauce. I also had to ask the employee to give me back my credit card, twice... I guess ill be monitoring my bank account for a while. I once worked as a contractor for Jack in The Box. After seeing the condition of the kitchens in Colorado Springs and Pueblo, I swore I'd never eat there. After a few years, I found the locations in west Denver were actually good. So, I tried Castle Rocks location today... bad idea! I assume now it is just as bad as down south. Protect your health, save your money, STAY AWAY!!

（由 Google 翻译）这可能是我吃过最难吃的杰克盒子食物了！！我点了一份套餐，五条辣鸡柳、一份卷薯条和一杯饮料。鸡肉煮得太老了，有几块我根本吃不下。卷薯条全都碎了，一根都没卷起来！！饮料还不错，我很喜欢……不过我得很久以后才会再去。 （原文） This might have been the worst jack in the box food I've ever had!! I ordered a meal it was 5 spicy chicken strips and curly fries and a drink, the chicken was over cooked and a couple pieces i couldn't eat, the curly fries it was all crumbles and not a single one even made a curl!! The drink was fine I enjoyed it...... But it's gonna be a long time before I go back

（由 Google 翻译）我们时不时就会突然想吃玉米饼...这家 Jack in the Box 餐厅的员工非常友善，他们总是很热情地为我们服务...虽然有些顾客表现得有些自以为是（我很难理解这种态度），但店员们总是保持着友好的态度，面带微笑，尊重地为顾客服务...谢谢！！！ （原文） Every once in a while we get a a silly craving for the Tacos.. this Jack in the Box, have the nicest and friendliest workers.. it is always a pleasure to be served by them...though some of the customers act entitled,(it is difficult for me to understand, that attitude) the workers have always kept a friendly demener, and served the next in line with a smile and respect... Thank you !!!

（由 Google 翻译）我点了一个培根终极汉堡。我问他们上面加了什么。他们说加了番茄酱和蛋黄酱。我要求不要蛋黄酱。结果他们给我的汉堡上满是番茄酱和芥末酱（如果他们告诉我那是汉堡上的调味品，我会让他们不要加），却没有培根！我为什么要点一个没有培根的培根终极汉堡？我非常失望。我试着给他们打电话，想看看能不能换一个汉堡，但两次都没人接。 （原文） I ordered a bacon ultimate burger. I asked what came on it. They said ketchup and mayo. I asked for it with no mayo. The burger i was given was spilling over with ketchup and mustard (which i would have asked they leave off if they had told me it was a condiment on the burger), but had no bacon on it! Why would I order a BACON ultimate burger with no bacon? I am highly disappointed. I tried to call them to see about replacing the burger and there was no answer, twice.

（由 Google 翻译）点了我的食物，他们给了我错误的东西，这没什么大不了的，直到我看到我认为她是经理，把薯条从袋子里拿出来，放回薯条加热器里，然后把手伸进袋子里，然后把薯条放进去。剩下的拿出来，不戴手套就扔进炸薯条区！什么也没说，但当我回到家时，我的孩子和我的汉堡包都硬如岩石，他们放在我食物上的生菜也烂了。不高兴，而且我有点不敢吃食物，担心我可能会食物中毒。 （原文） Ordered my food, and they gave me the wrong stuff not a big deal until I saw I think she was the manager take the fries out of the bag and put it back into the fries warmer and proceeded to dig her hand into the bag and get the rest out and throw them into the fries area WITHOUT ANY GLOVES!! Didn't say anything, but when I got home, my kids and my burger Buns were rock hard, and the lettuce they put on my food was rotten. Not happy, and I was a little afraid to eat the food with the thought I might get food poisoning.

（由 Google 翻译）15星！我没再评价过其他的，但这些家伙值得称赞。 我这辈子第一次去快餐店，他们所有的食物都是现做的。 热腾腾、新鲜酥脆的薯条。不是那些放在那里的。 我很开心。 （原文） 15 Stars! I dont review another but these guys deserve a good word. For once in my life I went to a fast food joint and they made all my stuff fresh. Hot fresh crispy fries. Not the ones that have been sitting there. Im happy.

（由 Google 翻译）服务比大多数非快餐式餐厅都好，10/10，还会再来！ 树立了快餐界的黄金标准！ （原文） Better service than most dine in type non fast food restaurants 10/10 will be coming back Setting the gold standard in fast food!

（由 Google 翻译）店里的女经理人真好。她让我在一个糟糕的早晨改变了心情。感谢她令人愉悦的态度！另外，那些1美元的鸡肉早餐三明治太棒了！ （原文） The female store manager is a delight. She made me change my mood on a very bad morning. Appreciate her delightful attitude! Also, those $1 chicken breakfast sandwiches are awesome!

（由 Google 翻译）🔥🔥 特别感谢Castle Rock Wendy's的全体员工——尤其是经理Maria，她简直太棒了！🔥🔥 我们以前来过这家店，说实话，以前总是碰运气……但现在不一样了。这家店焕然一新，焕然一新。餐厅干净整洁，食物热腾腾、新鲜新鲜，上菜速度很快，员工们面带微笑，服务到位。感觉每个人都全心投入，注重顾客体验。 Maria功不可没——她把这家店经营得像一台运转良好的机器。你可以看出她以身作则。店里氛围积极向上，服务快捷，一切都比一般的快餐店好上十倍。 这种转变很少见，我只想给予应有的赞扬。如果你很久没来这家Wendy's了——快去吧。你会明白我的意思的。 👏👏👏 向整个团队致以崇高的敬意——继续努力！ （原文） 🔥🔥 MAJOR SHOUTOUT to the Castle Rock Wendy’s crew — especially Maria, the manager who is absolutely CRUSHING it! 🔥🔥 We’ve been to this location in the past, and to be honest, it used to be hit or miss… but not anymore. This place has done a full 180. The restaurant was clean, the food was hot, fresh, and came out fast, and the staff was actually smiling and on point. It felt like everyone was locked in and cared about the customer experience. Maria deserves all the credit — she’s running this place like a well-oiled machine. You can tell she leads by example. The vibe was positive, the service was fast, and everything felt 10x better than your average fast food stop. It’s rare to see this kind of turnaround, and I just want to give credit where it’s due. If you haven’t been to this Wendy’s in a while — GO. You’ll see what I mean. 👏👏👏 Huge props to the whole team — keep doing your thing!

（由 Google 翻译）数数你的零钱！买了一大份辣椒和一小份冰淇淋。一共八美元，还有一些零钱。我把零钱给了20美元柜台的女士。她递给我一些折叠的钞票，没有收据。我的午餐时间很紧，所以我很着急。我核对了一下，她找给了我七美元。基本上我少了五美元。要么是温迪的员工不懂点零钱，要么是他们自己弄了个小收银机。 （原文） Count your change! Purchased a large chili and a small frosty. Total came to eight dollars and some change. I gave the woman at the window at 20. She handed me over some folded bills and no receipt. My lunch hour is short so I was in a hurry. Upon checking, she gave me seven dollars change. Basically I was shorted five bucks. Either the Wendy staff does not know how to count out change or they’re creating a little till for themselves.

（由 Google 翻译）很酷的小地方。趁还没卖完，一定要尝尝他们新出的冰淇淋！草莓🍓和香草味的太赞了！员工很棒，让我笑逐颜开。我还会再来的！ （原文） Cool little spot. Gotta try their new frosties before they are gone! The strawberry 🍓 and vanilla was awesome! Staff was great, put a smile on my face. I'll be back!

（由 Google 翻译）8月17日下午2:15左右，负责免下车取餐服务的人服务态度非常好。这次短暂的停留比预想的还要愉快。 （原文） Whoever was working the drive thru around 2:15 PM on August 17th had great customer service skills. Made the quick stop more pleasant than initially expected.

（由 Google 翻译）经过前几次糟糕的体验后，我决定再给这家餐厅一次机会。我儿子非常想尝尝新推出的 Takis 鸡肉三明治，所以为他点了一份套餐，还给我自己点了一份焦糖冰淇淋。然而，这家餐厅从来都让人失望。我拿到订单后开车离开，却发现他们给我的冰淇淋不对，冰淇淋稀到可以用咖啡搅拌棒喝，而且他发现薯条是室温的，不好吃。接下来，他打开三明治，发现这个也错了（这就是我来这里的全部原因）。通常情况下，我会转身去纠正。然而，我知道他们需要整个晚上才能把订单弄对，而且我也不想打断他们的谈话（我在免下车通道等候的时候，工作人员一直在说话、开玩笑、大笑）。如果你算数的话，他们把我们的订单 100% 都弄错了，而且那不是别人的订单，因为当时那里没有人（应该注意到这个暗示）。根据我的经验以及本帖其他博主的经验，我只能推测，老板是想把这笔生意当作一笔勾销，故意把生意搞垮。可惜温迪汉堡还没注意到这一点。 （原文） Decided to give the location another chance after the last few poor experiences I have had here. My son really wanted to try the new Takis chicken sandwich, so ordered him the meal and a caramel frosty for myself. Well, they never cease to disappoint at this location. Got the order and drove away to find they gave me the incorrect frosty, one thinned out enough to drink through a coffee stirrer and he discovered his fries were room temp and not good. Next he opens his sandwich to find they had gotten this incorrect as well (the whole reason for the visit). Normally I would turn around and get it corrected. However, I knew it would take them the rest of the evening to get an order correct and I also did not want to interrupt their conversation (the staff was talking, joking and laughing the whole time I waited in the drive thru). If you are counting, they got 100% of our order wrong and it wasn't someone else's order as NO ONE was there (should have caught the hint). I can only assume based on my experience and others in this thread, the owner is using this business as a write off and intentionally running the operation into the ground. Shame Wendy's has not yet taken note.

（由 Google 翻译）今晚一家人请了大力水手来吃晚饭。他们当然有鸡肉，但也有饼干、奶酪通心粉、凉拌卷心菜、红豆和米饭。鸡肉很好吃，脆脆的，而且超级湿润。喜欢它。通心粉奶酪是糊状的稠度，还可以。凉拌卷心菜的味道温和，与肯德基版本的辛辣味道不同。红豆和大米是最大的赢家。超级有味道！！！另外饼干也确实不错，加点黄油和附带的蜂蜜，吃一顿可口的饭菜。 （原文） The family picked up Popeyes tonight for dinner. They got chicken of course but also got biscuits, Mac n cheese, coleslaw, red beans and rice. The chicken was nice and crunchy and super moist. Loved it. Mac n cheese was a pasty consistency, just okay. The coleslaw had a mild flavor to it unlike the zesty flavor of KFC’s version. A couple of the big winners were the red beans and rice. Super flavorful!!! Also the biscuits are really good, add some butter and the included honey and have a delicious meal.

（由 Google 翻译）食物很好吃，很新鲜，显然是刚做好的。餐厅很干净，服务也还可以。我们之前看到一些差评，有点担心，但实际上并没有遇到什么问题。饮料机坏了，而且他们不太愿意提供调味品。我们点了派当甜点，味道不错，但是天哪，它太烫了！烫伤了我的舌头。总的来说，这是一次相当不错的体验。 （原文） The food was good, the food was fresh, it had clearly just been made. The restaurant was clean and the service was OK. We were concerned about the bad reviews that we had seen, but truly there was no issue. The soda machine doesn’t work and they don’t like to give you condiments. We tried to pie for dessert and it was good but holy cow. It a so hot. It burnt my tongue. All in all a pretty good experience.

（由 Google 翻译）是不是只有我一个人觉得Popeyes的鸡肉口感很奇怪？像橡胶一样。好久没去了，现在我完全想起来为什么了。店员倒是挺友好的，但鸡肉难吃这事儿可不是他们的错。 （原文） Is it me or does Popeyes have the weirdest consistency to there chicken. It's like rubber or something. It's been awhile since I've been. And I totally remembered why. People were friendly not there fault the chicken sucks

（由 Google 翻译）服务快捷，选择丰富。负责我们订单的服务员迅速回答了我们所有的问题，友好而高效。 （原文） Fast service, great choices.The person to that took our order, answered all of our questions quickly and was friendly and efficient.

（由 Google 翻译）太恶心了，你们店的招牌就是炸鸡，结果不仅送错了，薯条和鸡肉都没熟透。这家店肯定会让人生病。我叫了Uber Eats外卖，他们也完全搞错了，因为他们根本不认真。我猜老板肯定雇了熟人来管理这家糟糕透顶的Popeyes。简直太恶心了，员工们却毫不在乎。这家店明年肯定撑不下去了。 （原文） Disgusting, the one thing you’re known for is chicken and no only did I get the wrong order but I got undercooked fries and chicken. This place is bound to make people sick. I got Uber eats and they gave her the completely wrong order because they do not pay attention. My guess is the owner hired people he knows to manage this disaster of a Popeyes. Just plain nasty stuff and the staff couldn’t care less. This place won’t be around on the next year like this

（由 Google 翻译）员工友好热情，服务周到。服务快捷。食物美味。氛围很酷，播放着Zydeco音乐。 （原文） Friendly, helpful staff. Quick service. Yummy food. Cool atmosphere with Zydeco music playing.

（由 Google 翻译）我们好几年没去过了，这次是用优惠券去的。下次去可能还要过几年。Cane's 的鸡柳和凉拌卷心菜好吃多了。 （原文） We haven't been there in several years and used a coupon for this visit. We probably will wait for a few more years before our next visit. Cane's has much better chicken tenders and coleslaw.

（由 Google 翻译）我本人没有去过这家店，但我今天（11月6日）得知儿子在这里的遭遇后，替他写这篇评论。 我儿子和几个朋友大约在中午12:30左右来到这家店。他自带了食物，但同行的其他人都在店里用餐。他同意在外面用餐，一位名叫帕蒂的老员工起初并没有反对；然而，后来我儿子向她要叉子时，她却特意走到外面来。整个过程中，她对我们一行人，尤其是我儿子，都非常粗鲁无礼。 当有人指出帕蒂的行为歧视残疾人时，她却表示毫不在乎。不幸的是，在场的其他许多员工也同样冷漠无情——只有一位年轻的员工代表公司向我儿子道歉（可惜的是，他们记不清他的名字了）。这种行为与Culver's网站上“我们真心关怀每一位顾客，让每一位选择Culver's的顾客都能满意而归”的承诺完全背道而驰。 我不禁怀疑，如果换作孩子，这位员工是否也会如此对待。此外，如果她或她的家人因为残疾或年龄而受到如此不尊重的对待，她又会作何感想？《美国残疾人法案》（ADA）受法律保护，而且并非所有残疾都是显而易见的！ 除了上述事件之外，同行其他人的餐点也等了超过30分钟才上桌。由于服务态度极其恶劣，体验糟糕，他们立即离开去加油站吃饭，结果发现虾根本没熟。 我相信今天早些时候，同行的一位员工已经在Culver's网站上报告了此事，但​​我仍然想在这里也提及此事。我强烈建议贵公司对员工进行如何与残障人士互动的培训。 （原文） I personally haven't been to this location, but I am reviewing on behalf of my son after just finding out about an experience he had today (11/6). My son came in around 12:30 with a small group. He did have his own food, but others in the party did give Culver's their business. He agreed to eat outside and the elderly worker, Patty, initially didn't disagree; however, she later went out of her way to approach my son outside after he'd asked for a fork. The entire time, she was very rude to the entire party, namely my son. When Patty was advised she was discriminating against the disabled, she stated she didn't care, and, unfortunately, many of the other workers present were just as dismissive - except for one young worker who was apologetic on behalf of the company (unfortunately, they don't recall his name). This behavior completely conflicts with the promise listed on Culver's website "We genuinely care, so that every guest who chooses Culver’s leaves happy”. It makes me wonder if this worker would treat a child this way in the same situation. Also, how would she feel if she or a family member were treated so disrespectfully based on a disability or their age? ADA is protected by law, and not all disabilities are visible! In addition to the aforementioned occurrence, the wait for food for the rest of the party was more than 30 minutes. They immediately left to eat at the gas station because of the extremely rude service and upsetting experience, only to find that the shrimp wasn't fully cooked. I believe this incident was reported on the Culver's website earlier today by a staff member with the group, but I wanted to ensure that it is also addressed here. I highly recommend training of your staff on how to interact with disabled individuals.

（由 Google 翻译）我点了一份 Double Culver's 培根豪华套餐，配有洋葱圈和一杯饮料。与麦当劳相比，这个价格非常划算了。更好的牛肉和面包，汉堡味道也不错。和我丈夫一起吃的饭大约是25美元。我们还会再来的。 （原文） I ordered a Double Culver's Bacon Deluxe with Onion Rings and a drink. It was very great for this price compare to McDonalds. Better beef and bread and the Burger taste pretty good. With my husband meal it was around $25. We will come again.

（由 Google 翻译）这不是我去过的最好的Culvers餐厅，我想我不会再去了。我点了一份外卖，结果端上来的时候是堂食，服务员把一半的薯条洒了，却什么也没说也没做。订单量少了，所以十分不推荐。 （原文） Not the best culvers I've been to, and I don't think I'll go back. Ordered a to-go came out as dine-in and server spilled half the fries and didn't say or do anything about it. The order was shorted, so 1 out of 10 cant recommend.

（由 Google 翻译）当你通过免下车点餐通道点餐时，他们会在你的车上贴一个写有订单号的贴纸，然后你就得往前开，等着。永远等下去。我点了一份沙拉，就一份沙拉。有人跑出来，很快跟我道了歉，然后递给我餐后就跑了。我试着在她后面喊她，因为少了一把叉子。最后不得不进去拿一把。我建议你不要走免下车点餐通道。 不过，培根蓝纹沙拉真的很好吃，鸡肉鲜嫩多汁。在吃了一顿塔可·约翰的快餐后，我觉得我需要吃点健康的东西。 （原文） When you order through the drive through they place a sticker on your car with your order number and you pull forward and wait. Forever. I ordered a salad, just the salad. Someone runs out, quickly apologizes for the wait, then runs off after handing me my food. I tried to call after her because it was missing a fork. Ended up having to go in and grab one. I'd recommend avoiding the drive through. The bacon blue salad was really good tho, chicken was juicy. Felt like I needed something healthy after gorging on taco John's.

（由 Google 翻译）我通常不会给快餐店五颗星，但这家真的很棒。房间很干净，除了地板上到处都是一些纸片，但所有的桌子都很干净，椅子也整理得很好。当食物来的时候，味道非常好。只有另一家卡尔弗的评价如此高，那就是佛罗里达州塞米诺尔。 我吃了一个黄油汉堡，除了芥末之外什么都有，而且它来得正是它应该的。这并不像你有时在卡尔弗家看到的那样马虎。洋葱圈煮得很完美，混凝土也很棒。我的里面有大量的石南花，味道很好。 如果您在 Castle Rock 闲逛，我推荐 Culver's。 （原文） I usually don't give five stars to a fast food restaurant but this one is really nice. It was very clean except for a few pieces of paper on the floor here and there, but all the tables were clean and chairs were organized nicely. When the food came it was very good. There was only one other Culver's that rated up this high and that was in Seminole, Florida. I had a butter burger with everything but mustard and it came exactly as it should. It was not sloppy like sometimes you see them at Culver's. The onion rings were cooked to perfection and the concrete was to die for it. There was an ample amount of Heath in mine and it tasted wonderful. If you're out and about in Castle Rock, I recommend Culver's.

（由 Google 翻译）Vincente 绝对是个传奇人物，完美诠释了卓越的客户服务。 我一直都是个“进进出出”的人，不过下次去 Castle Rock 的时候，我会去 Culver’s。 （原文） Vincente is an absolute legend and perfect example of wonderful customer service Always been an in n out guy but next time in castle rock I’ll be heading to Culver’s

（由 Google 翻译）服务很棒。他们帮忙提供菜单，交易非常顺利 （原文） Great service. They helped with menu and made the transaction very smooth

（由 Google 翻译）卫生部门需要关闭这个地方。我们通常在城对面的汉堡王吃饭，味道很好。我们今天犯了一个错误，停在了这一点。在开车经过时点了 2 个鸡肉三明治和 2 杯软饮料。第一口喝可乐，感觉太可怕了。尝起来像清洁液的味道。咬了一口三明治，我差点就吐了。奶酪很腐臭。我们有两个人，我们都有同样的经历。我把食物带回餐厅并要求退款。店员给我带来了两杯新饮料。 我喝了一口，也尝到了同样可怕的味道。我告诉店员尝试一下，他拒绝了。他们拒绝退款。当我离开商店时，我注意到排队的其他人离开并前往街对面的温迪店。远离这个地方。 （原文） The health dept needs to shut this place down. We usually eat at the Burger King across town and its been good. We made the mistake of stopping at this one today. Ordered 2 chicken sandwiches and 2 soft drinks at the drive through. First sip of a coke and it was horrible. Tasted like cleaning fluid smells. One bite of the sandwich and I almost gagged. Cheese was rancid.There were 2 of us and we both had the same experience. I took the food back into the restaurant and demanded my money back. Clerk broght me 2 new drinks. I took a sip and experienced the same horrible taste. I told the clerk to try it and he refused. They refused a refund. As I left the store, I noticed other people who were in line leaving and going to Wendy‘s across the street. Stay away from this place.

（由 Google 翻译）交通便利。停车位充足，免下车通道也不错。店内通常很干净。食物一直都是热腾腾的，薯条也很新鲜。有些员工很友好，有些员工似乎有点不高兴，让人很不愉快。我很少遇到订单错误的问题。 （原文） Easy to get to. Lots of parking spaces, decent drive thru space. Inside is usually pretty clean. Food has always been warm to hot and fries fresh. Some of the employees are nice and some seem a bit disgruntled and are unpleasant. Rarely have I had an issues with orders being correct.

（由 Google 翻译）我需要一份快餐，买了薯条和饮料，很高兴这是一个特别的。我发现薯条很棒，比我后来吃的麦当劳好吃多了。我想说我们有一个新的薯条之王，双关语！ （原文） I needed a quick snack and got the fries and drink, and was pleased that it was a special. I found the fries to be great, much better than the McDonald's I had later. I'd say we have a new King of fries, pun intended!

（由 Google 翻译）这可能是我吃过的最糟糕的三明治之一——为什么羊角面包又湿又湿？这些上面没有任何酱汁。培根煮得不够熟，又软又湿 薯饼完全浸泡在油脂/油中。正如你可以看到它们浸透了袋子。绝对恶心。 我是为了我的孩子们来的，因为他们喜欢我们外出时的快餐，而整个订单都被扔进了垃圾桶。 （原文） probably one of the worst sandwiches I’ve ever tasted — why are the croissants soggy and wet? there isn’t any sort of sauce on these. the bacon isn’t cooked enough and is limp and soggy as well the hash browns were completely soaked in grease/oil. as you can see from them soaking through the bag. Absolutely disgusting. I came for my kids because they love fast food when we are out and the entirety of the order was thrown in the trash.

（由 Google 翻译）这位员工似乎对我关于杯子尺寸和收据的简单问题感到恼火。我之前一直点的是常规尺寸的套餐，也就是 20 盎司的杯子。这位员工声称中号就是常规尺寸。我去过这家店很多次，这是第一次发生这种情况。我已经做过调查，中号不是常规尺寸。此外，我的炸薯条是冷的，而且非常咸。当我索要收据时，他们以非常讽刺的语气问我是否也想要一个皇冠。这是我一生中第一次在任何汉堡王餐厅有人给我皇冠。我明白这是工作的一部分，但我这辈子从来没有人给我皇冠过。我再也不会在这家店买东西了，真可惜。我很喜欢汉堡王，但我更喜欢在隔壁的星巴克买东西，那里的员工非常友好。 （原文） The employee seemed annoyed by my simple questions about cup size and receipt. I’ve always ordered regular size combos before which are 20 oz cups. The employee claims Medium is regular size. I have been to this location multiple times and this is the first time it happens. I’ve done my research and Medium size is not a regular size. Also, my French fries were cold and super salty. When I asked for my receipt, I was asked if I wanted a Crown too in very sarcastic tone. This is the first time in my life that I’ve been offered a crown in any BK. I understand it is part of the job but never in my life was I ever offered a crown before. I will never buy in this location again which is a shame. I like BK a lot but I rather buy my food at the Starbucks next door with a super friendly staff.

（由 Google 翻译）我来这里吃早餐，点了一份1号套餐和一杯健怡可乐。花了9.60美元。我再也不会去这家餐厅了。 （原文） I stopped by for breakfast and ordered a #1 with a diet coke. It cost $9.60. I'll never go back to this restaurant again.

（由 Google 翻译）食物非常令人作呕，薯条可能就像石头汉堡一样，上面有大量的芥末和番茄酱，炸鸡薯条味道很奇怪，然后我们想点一杯茶，服务员对此感到非常困惑，他说在应用程序中确认，但我们没有通过应用程序订购，无论如何，我不会再在这里吃饭了 （原文） Food was absolutely disgusting fries might as well have been rocks burger had an ungodly amount of mustard and ketchup chicken fries tasted odd then we wanted to order a tea and the guy working was absolutely confused by it he said confirm in the app but we didn't order through the app anyway I wouldn't eat here again

（由 Google 翻译）昨晚去了 Del Taco 点了炸玉米饼和普通尺寸的薯条和玉米饼。 这些是我们花 4.29 美元买到的破碎、油腻的篮子底部薯片。 正好有一个全尺寸的芯片，可能还有 3/4 - 1 C 的碎片。真是太扯了！ 窗口的那个孩子很好，但是说真的，谁会发这样的薯条呢？ （原文） Went to Del Taco last night and ordered tacos and a regular size chips and queso. These are the broken, greasy, bottom of the basket chips we got for $4.29. There was exactly ONE full size chip and maybe 3/4 - 1 C of broken pieces. What a rip off! The kid at the window was nice, but seriously, who gives out chips like this?

（由 Google 翻译）今天去 Del Taco 的旅程非常有趣。我们进去在自助点餐机点餐，一切都很顺利，直到被告知漏斗蛋糕薯条停产了（店里还有标识，我仍然可以点餐），但这并没有影响我们的用餐体验。我们不想再点其他的了，所以我要求退款，工作人员表现得好像在琢磨怎么退款，花了很长时间，我们一边吃一边等他们解决，食物简直就是个笑话！！！三层奶酪玉米片简直太难吃了，真的就像10片薯片加一茶匙奶酪，看起来就像有人随便拿了一勺豆子就往上面放了一样，简直太疯狂了。吃完之后，我不得不再次去前台申请退款，他们终于把退款打到我的卡上了。 真是个笑话。 （原文） So, very interesting trip to Del Taco today. We go in and order at the kiosk, everything was ok until we are informed that the Funnel Cake Fries were discontinued (still had signs and I was able to order) which wasn't a deal breaker. We didn't want anything else so I asked for a refund, the workers acted like they were trying to figure out how to refund, it took so long we went and ate while they tried to figure it out, THE FOOD WAS A JOKE!!! The 3 layer queso nachos was HORRIFIC, it truly was like 10 chips and maybe a teaspoon of quaso and it looked like someone just took a spoonful of beans and plopped them on top, it was crazy. After we finished eating I had to again go to the front and ask for my refund again and they finally issued a refund to my card Such a JOKE.

（由 Google 翻译）第一次来这里。被困在另外两辆车后面。发现薯条只能配餐，所以因为被困，我被迫点了一份墨西哥卷饼和薯条，而不是正餐。选择太多了。对于“快餐”来说，免下车取餐时间太长了，尤其是考虑到我需要去别的地方吃正餐。我再也不会光顾德尔塔可了。窗口服务员的服务态度很好。墨西哥卷饼卖相不错，但味道不太突出。鳄梨酱还行，但里面只有大片的鳄梨。它更像是捣碎的鳄梨酱。 （原文） First time ever here. Was stuck behind two other cars. Found out fries are only side with meal so felt forced to order a taco and chips instead of a meal because I was stuck. Options matter. The drive thru times were unreasonable for 'fast' food as well especially considering I need to go elsewhere for an actual meal. I will never patronize del taco again. The window guy was good. Taco had nice presentation but the flavor wasn't striking. The guacamole was ok but has huge slices of just avocado. It was more like just sort of smashed guac

（由 Google 翻译）这家店速度慢得要死，而且对散客的服务态度极差。我在自助点餐机点了餐，结果30多分钟过去了，我们两个散客还在那儿等着。第一优先级是员工的手机，第二优先级是所有在得来速通道的车，第三优先级是DoorDash订单和手机订单，最后才轮到散客。那天是周六，所以只有我们这两个订单被排到了队伍后面。我白白浪费了12美元，因为我等不了超过35分钟，而前面还有6个订单在等我。到了公司，结果什么都没拿到。 管理差劲，员工配备不足，服务态度差，顾客服务也差。价格却高得离谱。 千万别来这家店，它是Del Taco连锁店里最差的。 （原文） This place is so slow, and walk-in customers receive the worst service. I ordered at the walk-in kiosk and more than 30 minutes later, we two walk-ins are still standing there waiting. First priority, the employee's phone, second all the cars in the drive-thru, third doordash orders are moved to the front of the queue, mobile orders are also moved to the front. Lastly come the walk-in customers. It was a Saturday, so there were only the two orders being moved to the back of the queue. I wasted $12 because I couldn't wait longer than 35 minutes, when there were still 6 orders placed ahead of mine. Got to work, but got NO FOOD. Poor management, poor staffing, poor effort, and poor customer service. But very high price. Skip this place, it is the worst of the Del Taco restaurants.

（由 Google 翻译）在几家餐厅关门之前，我们很喜欢这家店。今天我们又去了一次，服务简直差到连“快餐”的标准都达不到。柜台空无一人，因为现在都换成了自助点餐机，难道连招呼都不打了吗？没有餐巾纸，垃圾桶里也没有垃圾桶，辣椒酱罐子因为包装破了，弄得乱七八糟。我们等了23分钟才拿到食物。我丈夫的墨西哥卷饼里全是奶酪，而且我们还漏送了一份小吃墨西哥薄饼。 我真心希望管理层能好好整顿一下这家店。 （原文） We loved this location prior to the shutdown of several restaurants. We visited today and the service was so far below “fast food” standards. No one was available at the counter because now there are kiosks, whatever happened to greeting people?? There were no napkins, there were no trash cans in the trash bin, the hot sauce canisters were messy because of a packet busting open. We waited 23 minutes to get our food. My husband’s tacos all had cheese and we were missing a snack quesadilla. I really hope management can clean this location up.

（由 Google 翻译）这家店的管理层应该好好整一下。店面挺好，人流量大，员工和氛围是我见过最差的。我等了25分钟才吃到“快餐”，还看到3个人因为没拿到食物就走了。 （原文） Management needs to get to this store. Pretty nice, high traffic area and this is some of the worst staff and atmosphere ive seen. I have been waiting 25 minutes for "fast" food and have seen 3 people leave because they couldn't get their food

（由 Google 翻译）上菜太慢了。我们周围的人也都等了好一会儿。我觉得他们可能在训练。那位女士上菜时还向大家道歉。烤肉薯条太难吃了。肉吃起来像午餐肉。 （原文） Very slow in getting our food. Everyone around us had been waiting quite awhile too. Think maybe they were training. Lady waa apologetic to everyone when serving their food. Carne Asada fries were disgusting. Meat tasted like spam.

（由 Google 翻译）点了一份热软糖圣代和一杯草莓奶昔。被告知他们没有热软糖，只有巧克力。好吧，没关系。他们用现金支付，但没有零钱，因为收银机坏了。递给的圣代没有盖子，因为它们“刚刚用完”。可以吗？我猜。此时我没有任何其他选择。 “奶昔”是一半令人讨厌的冰块。不可食用。这些问题中的任何一个本身都不会破坏交易。但把所有这些加在一起，体验并不好。下次还会去别的地方。 （原文） Ordered a hot fudge sundae and a strawberry milkshake. Was told they don’t have hot fudge, only chocolate. Ok that’s fine. Paid with cash, they don’t have change because the register is broken. Was handed the sundae with no lid because they “just ran out. Is that ok?” I guess. I don’t have any other option at this point. “Milkshake” was half nasty ice chunks. Inedible. Any one of these issues is not a deal breaker on its own. But add it all together and the experience wasn’t great. Will go elsewhere next time.

（由 Google 翻译）显然这个地方已经永久停止营业了！上校会说什么？我知道他们正在努力与大力水手炸鸡三明治竞争，虽然我在肯德基吃过类似的三明治，但它仍然与大力水手不太一样，也不太好。下次肯德基祝你好运 （原文） apparently this location has closed for business permanently! What would the Colonel say? I know they're trying really hard to compete with Popeyes fried chicken sandwich and while I had a sandwich at KFC similar, it still wasn't quite the same as Popeyes or as good. better luck next time KFC

（由 Google 翻译）有史以来最糟糕的经历。员工对顾客很矮而且粗鲁。上次我来这里时，我的杯子里有一枚硬币。这次他们的大厅关闭了，他们拒绝为每辆车做多个订单。当我们把车停在窗边时，那个女人完全无视了我们，我们坐在那里的整个过程中都没有说一句话。我们要求其中一种饮料不加冰块，他们却加了额外的冰块。我们打电话与某人交谈，他们只是让电话响了。 我很高兴看到客户服务是这里的重中之重。通过查看评论，我发现我们并不是唯一的。难怪他们的停车场是空的，而福来鸡却把车开到了街上。 （原文） Worst experience ever. The employees are short and rude with customers. Last time I came here there was a coin in my mug. This time their lobby is closed and they refuse to do multiple orders per car. Upon pulling up the woman at the window completely ignored us and didn't say a word the entire time we were sitting there. We asked for no ice in one of our drinks and they put extra. We called to talk to someone and they just let the phone ring. I am so glad to see that customer service is a high priority here. And upon looking at the reviews I can see we aren't the only ones. No wonder their parking lot is empty while Chick-fil-A has cars into the street.

（由 Google 翻译）如果我能给它 0 星我会的。显然你不能进来柜台点餐，难怪它只是得来速或移动应用程序。里面非常脏。柜台很乱。我站在那里，看着后线员工徒手处理食物，用同一只手擦鼻子，然后再次触摸食物。当我转身走出去时，一名员工对我大喊我可以使用得来速，但不能使用大厅点餐。不，谢谢！看到其他评论后，我不明白这个地方怎么还营业。 （原文） If I could give it 0 stars I would. Apparently you can't come in and order at the counter and no wonder it is drive thru or mobile app only. The inside was extremely dirty. The counter was messy. I stood there and watched a back line employee handling food with bare hands, wipe there nose with the same bare hand and then touch food again. I turned around to walk out when an employee yelled to me I could use the drive thru but not the lobby to order. NO Thank you! After seeing the other reviews I don't understand how this place is still even open.

（由 Google 翻译）有史以来最糟糕的经历。我来这里是为了土豆泥和奶酪通心粉，因为我的牙齿刚刚被拔掉了。我走进大厅，在那里站了 5 分钟，听他们谈论如何没有人来上班，结果被告知。我被告知大厅只供接送，我必须通过得来速。于是我就这么做了，然后我把车停在扬声器前，对方告诉我具体是现金还是银行卡。好吧，所以我点了一台大号 Mac 并说这是第一笔订单。然后，我被告知我只能通过得来速餐厅点一份餐，而且我必须开车回去让我的同事点餐。所以我说没有大堂服务，没有确切的零钱或卡，现在我必须开车绕两圈，不仅开车经过的男员工说了一些聪明的话，而且女经理也跳上来说“是的，没错，如果你不这样做”喜欢就可以开车走了”。我收到过的最粗鲁和不方便的不尊重的客户服务。我永远不会再回到这个地方。 （原文） Worst experience ever. I came here for mashed potatoes and Mac n cheese because I just got toothed pulled. I went into lobby and was told after standing there for 5 mins and listening to them talk about how nobody showed up for work. I was told that lobby is for pickup only that I have to go through drive-thru. So I did, and I pulled up to the speaker and am told exact cash or card. Okay, so I ordered a large mash large Mac and said that's it for first order. Then, I was told I am only allowed one order through the drive-thru and that I would have to drive back around for my coworker to order his food. So I said no lobby service, exact change or card and now I have to drive around twice and not only did the male employee on drive thru say something smart but the female manager also jumped on saying "yup that's right and if you don't like it you can drive off". The most rude and inconvenient disrespectful customer service I have ever received. I will NEVER return to this location EVER again.

（由 Google 翻译）今晚去买一只兔子。接受我们订单的老太太是如此粗鲁！她对我们的时间很短。当我们把车停到窗边时，康尼狗被撞进了一个汉堡包盒子里。薯条很冷，没有调味品，总的来说，客户服务和食物的体验都很糟糕。糟糕的！！！！当我们要求与经理谈论食品质量以及最重要的是糟糕的服务时，他走过来并解释说她是他的妻子。非常非常不专业。没有提供新食物，没有退款，没有道歉，只有我们要求的调味品。永远不会回来。 （原文） Went in tonight to get a coney. The older lady who took our order was so so rude! She was very short with us. When we pulled to the window the coney dog was smashed into a hamburger box. The fries were cold, no condiments, just overall a terrible experience in both customer service and food. TERRIBLE!!!! When we asked to speak to the manager about the food quality and most importantly the terrible service he walked over and explained that she was his wife. Very very unprofessional. No new food was offered, no refund, no apology just the condiments we requested. Will never return.

（由 Google 翻译）我给了这个地方第二次机会，认为这只是一个糟糕的汉堡，第一次让我感到恶心。我很后悔我的决定。 第二次也好不到哪里去，我点了不新鲜/平淡的“爸爸汉堡”，我感到超级恶心。我决定喝一大杯根汁啤酒，认为不能弄乱……它完全被淡化了。 更不用说他们的员工不知道如何正确佩戴口罩。 所以，我在这个地区和帕克已经住了 20 多年了..还有很多更好的地方.. 这个地方一次又一次地失败了。 （原文） I gave this location a second chance thinking it was just a bad burger that made me sick the first time. I regret my decision. The second time around was no better, I got super nauseous from the stale/bland “Papa Burger” I ordered. I decided on a large Root Beer thinking that couldn’t get messed up..... It was completely watered down. Not to mention their employees didn’t know how to wear masks correctly. So, I’ve lived in this area and Parker for 20+ years.. There are so many better places.. This place has failed time and time again.