(由 Google 翻译)不敢相信有任何正面评价......但从其他 1 条评论来看,我发现我不是唯一一个厌倦这个地方的人。
我从来没有厌倦到写评论,而且我去过 Princeton Hardees,所以这应该说明一些问题。迄今为止,这是史密斯菲尔德 50 英里内最糟糕的免下车取餐服务。通常(如果你是唯一排队的车)他们会让你在窗口付款,然后当你后面没有人时才把车停在路边。我一直以为管理层会用某种计时器来评判他们,因为每次都是这样。如果有多辆车,他们会让两辆停下来,告诉你他们马上会接受你的订单,然后让所有车辆等到前两辆车开走后再给你订单......通常车辆会等很长时间,然后放弃开走(就像我和其他 3 个人昨天做的那样)。今天对我来说是最后一根稻草。昨天尝试失败后,我仍然很想吃 Arbys 的食物,所以我又试了一次。我不得不对着扬声器重复/更正我点的菜七遍,经理却因为我每次重复都把声音越来越大而大吵了一架(我猜可能是我的错,重复了七遍之后就以为他们的扬声器系统出问题了)。她指责我对得来速服务员(我从未见过她)不尊重,说:“她是新来的,只是个孩子。”我说我没有对她说任何难听或侮辱的话,她回答说:“我们都听得见。”当我问“那为什么没人帮她”时,她关上了得来速的窗户,开始玩手机。反正,我猜我说话太大声,部分原因在于我,因为顾客说的也不一定完全正确(而且他们可能听到我第五次重复点菜后仰头捂脸骂脏话了)。但这改变不了史密斯菲尔德 Arby's 餐厅一贯糟糕的事实。培训不足,管理不善,他们甚至有一半时间都忘了在牛肉和切达干酪上放切达干酪……那可是面包、牛肉和切达干酪啊……怎么会搞砸呢?
说实话,那个我从未见过的“年轻女孩”在扬声器里说话很有礼貌,而且她可能前途无量……如果 Arby's 餐厅没把她彻底搞砸的话。
如果不是它正好在州际公路上,早就倒闭了,因为当地人都避开它……除了我,我是唯一一个到现在还在忍受他们胡闹的傻瓜,因为那是附近唯一一家吃烤牛肉的地方。
总之,如果你想在吃薯条的同时缓解一下紧张性偏头痛,那就去史密斯菲尔德阿比餐厅吧。他们可能会对大杯饮料加价,但头痛和糟糕的服务都是免费的。
(原文)
Cant believe there are any positive reviews....but by the other 1 reviews I see I'm not the only one who's sick of this place.
Ive never been fed up enough to write a review, and Ive been to the Princeton Hardees, so that should tell you something. Worst drive thru within 50 miles of Smithfield BY FAR. Normally (if you're the only car in line) they have you pay at the window then pull to the curb when there's nobody behind you. Ive always assumed there's some sort of timer management judges them by because it's EVERY time. If there are multiple cars, they have two pull up, tell you they will take your order in a moment, then make all cars wait to give orders when the first two cars drive off....ordinarily cars wait so long that they give up and drive off (as I and 3 others did yesterday). Today was the final straw for me. Still had a hankering for Arbys food after yesterdays unsuccessful attempt, so I tried again. After having to repeat/correct my order at the speaker 7 times, I was fussed at by the manager for saying my order increasingly louder each time I had to repeat myself (I guess maybe that's my fault for assuming that their speaker system was faulty after repeating it SEVEN TIMES). She accused me of being disrespectful to the drive thru attendant (who I never saw) and said, "she's new, she's just a child." I said that I didn't say anything ugly or insulting to her and she responded, "we could all hear you." When I asked "then why did nobody help her," she shut the drive thru window and started playing on her cell phone.
Anyway, for being loud on the speaker I guess It's partly on me, cause the customer is not always 100% right (also they probably did hear me throw back my head and say an expletive while coving my face after the 5th time repeating my order)..but it doesn't change the fact that the Smithfield Arby's is consistently AWFUL. Poor training, poor management, half the time they don't even remember to put cheddar on the beef and chedder....it's a bun, beef and chedder....how do you mess that up?
In all honesty, the "young girl," who I never saw sounded polite over the speaker and may have worlds of potential in life...if that Arby's doesn't completely screw her up.
If it wasn't right on the interstate it would already be out of business, because the locals avoid it....except me, I'm the lone idiot who until now suffered their nonsense because it's the only place for roast beef nearby.
Anyway, if you want a tension migraine to go with your fries, swing by Smithfield Arby's. They may upcharge for a large drink, but the headache and crappy service are free and complimentary.