(由 Google 翻译)2025年7月25日,星期五 • 2星
我们一家五口预订了晚上8点半的餐桌,在Il Vero餐厅用餐,体验非常有趣。
就餐体验而言,食物非常美味。我们点了几道开胃菜,美味可口,份量恰到好处,摆盘也非常精美。
太阳开始落山,服务员打开了每张桌子上的小灯。很快,苍蝇开始涌入。它们被吸引到迷你台灯旁,而且餐厅里也没有点燃香茅蜡烛来驱赶它们。餐厅里涌入的苍蝇不只是几只,而是很多。它们围坐在台灯旁,飞进酒杯里,让人胃口大开,甚至“恶心”。我在15-20分钟内就打死了大约30只苍蝇。我家被这里疯狂的苍蝇数量搞得心烦意乱,于是我们全家决定搬进餐厅。
服务员知道苍蝇是个问题——当我们要求搬进餐厅时,服务员说:“是因为苍蝇吗?” 显然他们正忙着处理这件事。当我们要求搬进餐厅时,服务员几乎叹了口气。他们很不情愿地把我们换到了室内的一张圆桌上。
主菜非常美味,菜品也不错。我不会因为苍蝇滋生的氛围不好就诋毁餐厅——我必须公平地说。然而,考虑到我们之前看到那么多苍蝇,我们很难有心情好好吃饭。不过,我得说,意大利面还不错。
我们搬进餐厅后,工作人员开始对我们一家人失去了兴趣;他们显然对我们很不满意。也许他们认为小费不会多,所以何必呢?我不太确定。服务速度变慢了,几乎像是在无视我们。感觉很奇怪,整体氛围也变了。
这顿饭一开始还不错,但氛围和服务突然变差,真是令人失望。食物确实很好,但餐厅整体体验也只能如此,毕竟存在诸多明显的问题。
最奇怪的是,餐厅里有香茅蜡烛(驱虫蜡烛),但却放在了室内。我父亲不得不亲自拿着一根蜡烛到我们桌边;他甚至不得不离开座位去拿。他们一直没点蜡烛。我们之前要求服务员拿一支香茅蜡烛给我们,服务员说“我看看能不能帮上忙”,然后就什么也没做了。餐厅里有一整套香茅蜡烛——很明显之前点过,但不知何故,尽管苍蝇很多,他们今晚还是把它们收了起来。
Il Vero 很有潜力,但也存在许多“大问题”,让人难以享受。由于 QDL 中有很多提供美味佳肴的优质餐厅,我建议您不要在 Il Vero 浪费时间,除非它解决了自身问题;这些明显的问题很难解决,无法享受美食。
(原文)
Friday, July 25th, 2025 • 2 stars
We dined in Il Vero on a Friday night after booking a table for 20:30 as a family of five, and we had an interesting experience.
In terms of the meal itself, the food was very nice. We had a few starters that were delicious and very appetising; perfect portion size and very well presented.
The sun began to set, and the employees turned on small lamps on each table. Very quickly, flies started to pour in. They gravitated towards the mini table lamps, and no citronella candles were lit to repel them. Not just a couple of a few flies, but many flies poured into the restaurant. They sat around the lamps and flew into wine glasses, leading to people becoming un-appetised and “grossed out”. I had squished about 30 flies in the space of 15-20 minutes. My family were upset and disturbed by the insane quantity of flies, and we, as a collective, decided to move inside.
The waiters knew there was a problem with flies - when we asked to move inside, the waiter said, “is it because of the flies?” They clearly have a problem on their hands. The waiter practically sighed as we asked to move inside. They reluctantly moved us indoors to a round table.
The main courses were very tasty and the food was good. I will not start to slander the food just because the atmosphere that the fly infestation created was undesirable - I must be fair. However, after the copious amount of flies that we saw earlier, it was difficult enough to feel appropriately “in the mood” to eat. The pastas were lovely though, I must say.
The staff began to lose interest in our family after we moved inside; they were clearly unhappy with us. Maybe the figured that the tip wouldn’t be great, so why bother? I’m not sure. The service slowed and it almost seemed like they were ignoring us. It felt odd and the general vibe shifted.
For a meal that had started out so well, it was disappointing for the atmosphere and the service to take a turn. The food was very nice indeed, but the general experience can only be so good when there are multiple obvious issues with the restaurant.
The strangest thing was that the restaurant had citronella candles (bug-repelling candles), but kept them inside. My father had to take a candle over to our table himself; he literally had to leave his seat to collect one. They never lit it. We had previously requested that the staff bring us out a citronella candle, and the waiter said “I’ll see what I can do” before doing nothing. They had a whole set of them inside - it was clear that they had been previously lit, but for some reason, despite the amount of flies, they excluded them tonight.
Il Vero has potential, but there are many GRAND issues that make it a difficult place to enjoy. With the amount of salubrious restaurants with exemplary food in QDL, I would advise against wasting your time with Il Vero until it solves its problems; the blatant issues are too difficult to work past to enjoy the meal.