Ilford Exchange Shopping Centre is opposite Ilford train station there are a number of entrances and exits at the Shopping centre. There are three levels along with some good shops like Sports Direct, Ryman, New look and many more. Toilets are available also food and drink areas and play areas for kids too. The Shopping centre was clean and wasn't to busy either. Very nice building on the outside and inside too will definitely come back here again soon.

Joey ( Face Painter of Fairy Face HK ) has been hired to offer face-painting services for the celebration event here. ⭐The location offers convenient transportation and features numerous forms, from big brand shops to small homeware stores, a food court, and café. ⭐They're very thoughtful to include Family-Friendly Facilities. For example, a kids' club offers children free activities and a play area, providing a fun and safe space for them. ⭐Parent-and-baby rooms for changing a nappy or feeding a baby. ⭐Shopmobility Services has powered wheelchairs and scooters for anyone with temporary mobility difficulties. ⭐It always has a celebration event at different festivals. It provided fun for all, creating a smooth and stress-free experience! ⭐The staff team is friendly and helpful, and they assist me a lot. It's not only a lovely shopping centre, it's suitable for families to spend a happy day! ⭐⭐⭐⭐⭐I always highly recommend!

Nicely decorated shopping mall for Christmas and new year. Parking: It has a nice multistorey car park which I wasn't aware at first. I parked at Citi car park where there were many poor reviews with broken car windows. So next time I would like to park here in exchange mall as it would make things easier if we come to shop. You can pay at level 2 and online using app. There were so many nice mix of shops and it gets crowded during the peak hours and evenings. Lot of kiosks on the way. Escalators worked good and it also has lift. The toilet is at the end on the top floor (Level 3) and the way to the toilet (walls) were nicely pained with several animals which used to live in Ilford. Very interesting 🤔

Exchange Ilford is my go-to shopping mall in East London. It’s conveniently located with ample car parking, plus a great car wash onsite. The underground station is right opposite the front entrance, which makes it perfect to park here and head off exploring by train. The shopping centre itself has a lively, energetic vibe with a good mix of big-name stores, smaller shops, stalls, and plenty of food options. The dedicated street-food style food court is a great touch, and there are loads of stalls to try. For families, there’s a noddy train and a play area for little kids, and even ping pong tables for adults – a fun bonus! Toilets are generally clean, which is always appreciated. Overall, a really convenient and enjoyable place to shop, eat, and spend a few hours.

Management Team: No signage informing customers about your business being closed, I’ve parked my car on 1A using car valet and the mall was shut! One of your staff asked me to pay for parking ??? You should definitely review your policy and offer better customer service!

The Exchange has improved so much in recent years. It's now a really good shopping destination for families. Plenty of things for kids to do both inside the mall and immediately outside. Parking is plentiful and easy to get to on public transport. It has a huge variety of eateries, and the new Cookie Island play centre is good fun for children.

A quaint place that's bigger than it appears from the outside. It has a gathering of well known shops as well as independent shops. It's bright and welcoming. There's a central play area for kids and that in itself is an attraction. Disabled access is good via lifts and wide entrances. There are toilets, family room,and eateries all in this one place to make shopping an enjoyable experience.

Great local theatre with some excellent shows. Highly recommend the Christmas pantomime. A wide variety of shows to appeal to all demographics including many shows targeted towards children during holiday periods. Nearby parking can be an issue due to limited spaces but there is a multistorey car park a short walk away.

Got caught short while out and about, great place if you need a dump. Cubicles are a little snug if your bigger than the average person..... I really hope they managed to flush that toilet 🤣🤣🤣🤣

Local theatre with an eclectic schedule of plays and musicals. Auditorium which seats 350 and a small studio theatre based in the heart of Ilford.

We saw Peter Pan Panto. It was amazing! We have seen many pantos at a range of venues and this is now my new favourite. The cast come out into to audience. Very interactive. Cheap tickets, cheap refreshments and clean toilets. Highly recommend.

Watched movie puss in the boots with family last week. The experience was great. Kids enjoyed the atmosphere and movie while having sweet pop corns. The staff greeted everyone with pleasant remarks and were very welcoming. Toilets were clean and well maintained.

Wonderful theatre, great seating, lovely staff. A real gem in the heart of Ilford town. Watched the Aladdin Pantomime and thoroughly enjoyed it. The price of the tickets were reasonable but the prices of food was slightly dear as one would expect. Nonetheless, a top venue, which is clean and well run. Highly recommended.

Beautiful theatre. First time visiting here to watch panto. Great setting & it looks like you'd get a good view from all seats. Fabulous cast, one of the best pantos Ive seen in ages.

My daughter forgot her USB in the PC on the upper level of the library while studying.it is Samsung USB.She has all the precious moments of her life and siblings. If anyone found it please return on the reception. Ill highly appreciate it.

Passed by and found the museum inside the library building. Very interesting and full of information about Redbridge. Worth visiting. There’s also a cafe in the ground floor of the library. The environment was cosy with friendly staff and the food was yummy, too.

Today I had one of the worst customer service experiences at Ilford Library. From the moment I entered, I was made to feel uncomfortable and unwelcome. A female staff member spoke to me in a condescending manner, as if I was supposed to know everything without any assistance. Shortly after, I witnessed an elderly man being shouted at and forcibly removed by security. I truly believe the situation could have been handled much better. I saw a staff member come out of a room, start yelling at the man, and ordering him to grab his things and leave. It was incredibly distressing to watch. I had come to the library to print a document — something I hadn’t done in years — and was unfamiliar with the process. I had no one to help me and I needed those documents today. I rang my son to ask for help, as soon as I rang him a woman sitting opposite me started to yell at me, threatening to call security and have me banned simply because I was asking for assistance from my son over the phone. Her behaviour was aggressive, humiliating, and made me feel extremely anxious. When I finally managed to print my document, it came out incorrectly formatted and tiny — costing me £6.50 for unusable prints. I was never warned that this could happen when printing from a phone. When I politely explained the situation to a staff member at the front desk, he responded rudely, telling me “you ain’t getting your money back,” which was shockingly disrespectful and unprofessional. The entire experience left me feeling humiliated, overwhelmed, and in tears as I left. Absolutely disgusting behaviour from a public service. I will never return to Ilford Library after today and would not recommend it to anyone seeking a supportive and respectful environment.

Library has vast collection of books. Good place to read. Many programs are conducted regularly for kids and students. Museum is a very good place and has vast collection of preserved things with detailed information. It is a very good place to know about history of Ilford. Everyone must visit with family.

Despite the number of activities available, the space allocated for children’s sessions often a small room next to a toilet is not ideal and smells dreadful . It’s crowded and disconnected from the rest of the children’s library, making it difficult for little ones to fully engage, and feel part of the library to socialise and feel relaxed. It would be great to see these sessions held in a more open, welcoming area of the children’s section or a dedicated room. This would help encourage connection, interaction, and a more positive early learning environment. Additionally, having staff present rather than relying solely on volunteers could ensure more support is available for both children and parents during the sessions.

A large array of different books and an amazing museum! Quite the experience, the staff were exceptionally helpful in finding i book I had wanted. The children's section is filled to the brim with suitable books for a child's upbringing. For older students the Library has a Study zone on the 2nd and 3rd floor. The Library also contains photocopiers ,printers ,and anything you would need.

I took my son to a Lab Central class, all the the staff were very courteous and truly went above and beyond to accommodate us. I would definitely recommend and my son had an absolute blast.

Block of flats. Nice little building. Secure. Access is on the main road. Parking round the back.

So beautiful and the talk about the place's history was fascinating.

One of the most beautiful churches you will find in London!

Lovely old building

very interesting place

A friend recommended this restaurant went 2 weeks ago all the staff was friendly customer service was great. All you need to do is help yourself with the food choose what you like to eat lots of variety food was delicious and fresh. Enjoyed it with sisters family and my kids, definitely will recommend to family and friends. Wish we had this buffet service in our area too would have been great to go and eat every week.

Went here with family. Dishes were flavoured and had authentic tastes. Deserts were delicious and actually tasted kheer that was properly rich & creamy at a restaurant! Decor is lovely and staff were brilliant and ensured we felt welcome. Drinks were included in the buffet price so brilliant value for money. There's loads of variety to choose from. One of the best buffet places in ilford, would definitely recommend.

1st visit today and it was not welcoming start we were given table and that was all so we went to get food as we were looking forward to the chinese buffet as it was meant to be special this weekend but it was not as expected. Tried for pakistani dishes the kebab's were good but rice were dry hard as been warmed many times. Nobody mentioned us about drinks we figured it out ourselves. Not happy as the price paid was not deserved for this meal or service. Also music is too loud

Ignore my name. This place is amazing. The staff, the food, the atmosphere, everything. Went a few days ago with my family and we had the best time of our lives. Food was delicious and the staff was friendly. Will come again soon.

Limited amount of food selection, food was very bland and no flavour to it. Chicken Biryani wasn't tasty at all, did not have that biryani taste. Chicken tikka was very dry and tasteless. Within the drink they offer are bottomless which was great but the coke isn't actual coke and it was flat. The machine doesn't look appealing and it stopped working at one point. The staff doesn't have a uniform, so you don't know who's working. Staff hygiene is also a big problem as one of the staff didn't smell great. Staff had headphones in which lacks the professional look. Staff was spraying air fresher whilst eating which put me off, spraying chemicals near food is a big no, was not expecting that at all. The condiment section lacks the popular sauces, no mayo and the chutney sauce is overpowered by mint sauce, didn't go well with the chicken tikka. Salad didn't look fresh, maybe was done in the morning and wasn't appealing. The only positive is the decor, looks really nice inside. I personally wouldn't go again, I'd go to the other buffet down the road as it's cheaper and food is better.

Great selection of food free drinks with all meals, ample space with great decor for any occasion. Service is great staff at hand for all requests. Lamb chops are amazing small wait bcz of demand but well worth it. A must for buffet lovers.

I did saw the review is bad but I was hoping for the good. We visited the place on 15th of August at 10.20pm. They are still open for more then an hour. We were six people (friends and their wives). The staff says they can't refill the starter but will refill the currys and rice. I had to ask three four times to refill it. He just refill one biryani and lamb. There was no beef. He didn't refill it. All the rice was very dry. Bascially all the item was empty but they didn't bother. We are six but that didn't make any impression in them. They charge extra for the drinks. And the last not least they inform us, we can't pay by card. Never been this much disappointed in any restaurant in London. I never write review, doesn't matter how bad the service. But this time I had to coz we visited the place with our family. If you can't serve 6 people at that time you should let people know. There is plenty of restaurant who can serve nicely with food and service. Pls be professional. Don't be a robber. Thanks.

Very poor customer service, we have order Chiken curry with chicken fried rice but they gave us just egg fired rice always give wrong order make sure check ur order when you receive although they made mistake do not apologise and staff very rude . I will recommend don’t order from here artist they need to understand customer satisfaction importance . Fraud wrong item put in the order

Loved the veg Singapore noodles. Firecracker fried rice was average, the rice was not cooked well. Talking about the vegetable steam dumplings, fried dumplings were served instead of steam dumplings!! Overall it was moderately good food today.

I can honestly say this place is something special. The food is absolutely wonderful — every bite feels like it’s made with love and care. You don’t just taste the flavors, you feel the effort and passion behind them. What makes it even better is the team. They’re not just staff, they’re people who truly care about making you feel welcome. Their kindness, attention, and smiles turn a simple meal into a beautiful experience. It’s rare to find a place where both the food and the people leave such a lasting impression, but here, you walk away with a full heart as much as a full stomach♥️🩷🩷🌸

Best Singapore veg fried rice I ever had. Also the Tom yum soup was so comforting. Chicken chow mien tasted the best!!!!! Would like to try different dishes here again

This used to be my go-to place and they had the best and tastiest meals. However, recently there has been noticeable inconsistency in the quality of meals. On some days, the food is very nice, well-prepared, and tasty(Not as much as it used to be anyway). On other days, though, the standard drops significantly. Unfortunately, today was an example of the latter. the food was extremely poor, in fact the worst it has been so far, to the point where it was not possible to eat it.

First time trying for lunch and have been suffering stomach cramps since ! Ordered sesame prawn toast and roasted duck in fried rice... but he gave me the wrong order and gave me duck chow mein which I didnt realise until I took it home. Regardless the order took ages ! Absolutely ages so I had high expectations... unfortunately the prawn toast was burnt and the duck tasted old .. dry and chewy from being over cooked ! Also the chow mein was dry and tasteless 😪 sorry but I would not recommend!

This used to be my go-to Chinese restaurant until I got food poisoning. I ordered my usual, but the rice was super hard with some brown pieces. The spring rolls were burnt, and the chicken breast was burnt and tough. It feels like this restaurant has days when they want to cook well and days when the food just comes out wrong. Extremely disappointing they’ve lost a customer. Never again

Great place to enjoy the exquisite dishes prepared there. It is a place with a good atmosphere, cozy and very clean. The best thing has been the excellent attention we have received from Akgul, a very nice and friendly girl who makes sure to meet your requirements. I totally recommend it, we will come back again.

Nando's Twin Sibling. The restaurant has very similar vibes to Nandos from the menu items to the seating arrangements and style but still unique in its own right. Food is really nice and flavourful. The chicken strips were succulent and filling and the chicken burger was very delicious. Rice was a bit undercooked but the seasoning were nice. Staff did mess up our order but quickly rectified the problem. A nice alternative to Nandos.

Very prompt service, care taken with preparation and the food tastes amazing. Went for the lamb wrap, which was seasoned to perfecion and mouth watering. So good you could be mistaken for thinking that you are eating a high end Lamb kofte. Will definitely be returning to order the same,all over again!

We used to visit Roosters quite regularly before the pandemic. The food was good, not great but good enough. However, our recent visit wasn’t satisfactory. We ordered chicken for my husband, pitta and houmous, wedges and haloumi wrap. The food was served cold. So we went back to ask if it could be heated. We are big fans of sauces and dips and strangely there weren’t any. We had to ask the server for sauce. They take your plate and serve sauce on there. At Nando’s (not a fan of the place) you will find sauces galore. We will not be visiting here again. It has lost its touch and taste.

This is one of our favourite places to eat piri piri wings. Unfortunately, during this visit we experienced couple of wings that were undercooked. The waitress offered to exchange and was very helpful.

I used to really like this restaurant, came here often. However it has changed. The chicken was really hard and not nice at all I had it changed for wings which was alot better. The staff were great, the chef came out and apologied which I really appreciated.

Got the half chicken and chips to share at medium spice. Really enjoy the flavour of the medium spice. The chicken is juicy and tender. Have had roosters many times and have always enjoyed the chicken.

I went to Sahara Grill with the family for a birthday celebration. We started with buffalo wings, dynamite prawns, and prawn croquettes. As ever, the wings were top tier with the sauce tangy and spicy. The prawns were also good but came a distant second to the chicken. For mains we had a selection of burgers grill chicken chicken steak and saute beef. I would say all items were good, the saute in particular was tasty, with the other items also hitting the mark. Overall i would definitely recommend and go back again

Absolutely loved our experience at Sahara Grill Ilford. From the moment we walked in, we were warmly welcomed by the staff l, who were genuinely friendly, attentive, and always happy to help with recommendations. The menu is impressively broad, offering a wide variety of options that cater to all tastes, whether you're after something hearty, spicy, grilled or mild. But hands down, the standout dishes for us were the lamb chops and lamb shank; both cooked to perfection. The lamb chops were juicy, tender, and packed with flavour, and the lamb shank was fall-off-the-bone soft and richly spiced. You can tell they’ve really mastered their grills. Service was quick and well organised, even during busy hours, and the food arrived fresh and hot. The portion sizes were generous, and everything we tried was full of flavour. A lot of reviewers mention the consistently high quality of food, and I’d agree. It's clear they maintain high standards. Highly recommend Sahara Grill Ilford for anyone looking for great food, great service, and a genuinely enjoyable dining experience.

We had a lovely meal at Sahara Grill in Gants Hill. The food was delicious and served quickly, so we didn’t have to wait long. Fahim provided excellent service and made us feel welcome. We ordered the Sahara steak cooked medium rare — it was tender and a real delight. My son loved it! I also enjoyed the half chicken, which was full of flavour. My other son really liked the buffalo wings. Overall, we had a great time and would definitely visit again.

Sahara Grill Gants Hill offers a solid halal dining experience with well-prepared dishes and a comfortable atmosphere. I tried the chicken steak, which was tender, flavorful, and nicely grilled. The chicken bites were crispy, well-seasoned, and made a great starter. Portion sizes were generous, and the presentation was clean. The staff were polite and attentive, and the overall service was smooth. A good option for casual dining with quality halal food.

I ate at the other branches but this was my first visit to the Gants Hill branch. First impressions were good the restaurant was fairly empty for midweek visit and we were seated straight away. We went for lite dinner as it was late so we skipped starters and went mains. For a family of 4 we ordered the beef and chicken saute dish and X2 beef burger with side of chips. The saute dish tasted really nice however I felt like the portion was fairly small. The side of chips again tasted perfect but the portion was child size portion?! I never understand why some restaurants skimp on chips/fries? I'm paying 16£ for meal the least you could do is give a reasonable portion of chips! The kids enjoyed the burger, however the burger was box standard for tenner and that doesn't include any side too! Overall I knew what I was expecting, Sahara grill is good for their steaks so go there for that but if you're hungry and want to spend little less plenty of options nearby!

Picture speaks for its self dry nasty the fries are oily and have a bad after taste. Literally couldnt eat it the burger bun has a cheap dry taste for the price it is there are many better places

Busy Friday evening but the service didn’t disappoint. We got our table exactly on time and had a wonderful waiter FAHIM. Good sense of humour was able to make my 11 yr old smile and place her own order. FAHIM was very professional, service with a smile.