The hotel has an incredible view, and the location is very nice and peaceful. However, the hotel is a bit overpriced, and the rooms don’t match the photos. I recently stayed here and had a disappointing experience. I had booked a room with an ocean view and a large bed, but upon arrival, I was given a room with two small beds. The reception was closed when I arrived, so I couldn’t address the issue until the next morning. When I spoke to the receptionist, I was told that no room changes were possible, even though the room I originally reserved was available next door. Despite pointing out the issue, and being offered the option to write a formal letter to the manager, nothing was done during my stay—no offer of compensation or even an apology. To make matters worse, I didn’t receive any follow-up communication or apology after my stay. The staff was not very helpful, and this lack of customer care greatly impacted what was meant to be a relaxing trip.