亚特兰大中41家最佳水疗酒店

（由 Google 翻译）圣瑞吉酒店的客房美得令人窒息，服务也无可挑剔。不妨去水疗中心（价格较高）体验一番，让您的旅程更加难忘。 目前，圣瑞吉酒店正在进行翻新，关闭了许多设施，包括两家餐厅和健身房。 因此，目前唯一开放的设施只有泳池。在一个阳光明媚的周末，泳池边的酒吧却关闭了，这令人非常失望。泳池边只有一位（非常优秀的）员工偶尔出现，而且没有任何服务——甚至连宣传的加热服务都没有（泳池本身又脏又冷！）。 对于这样一家豪华酒店来说，除非您是来参加会议或婚礼，否则体验仅限于客房内，这着实令人费解。水疗中心是一项非常棒的福利，但酒店客人无法免费享受。早餐比较普通，而且附近有很多其他选择，您无需远行就能找到更好的餐厅。 （原文） The rooms at St. Regis are to die for, and the service is incredible. Visit the spa ($$$) to make your trip unforgettable. At the moment, the St. Regis has closed many of their spaces for renovations: two in-house restaurants and their gym. This makes their only open amenity: the pool. On a weekend with perfect weather, it was extremely disappointing to see that the poolside bar was closed. The pool was only occasionally attended by one (exceptional) employee, and no services were offered — not even the advertised heating (the pool itself was dirty and freezing!) For such a luxurious hotel, it was strange that the experience is limited to your room, unless you are attending a conference or wedding. The spa is an incredible perk, but no part of it is complimentary to the hotel’s guests. Breakfast is fairly standard, and with many other options in the area, you don’t have to travel far to find better.

（由 Google 翻译）酒店不错，但绝对被高估了。可惜的是，价格与体验不符。毛巾上沾满了污渍，管理层的解决办法是换干净的（谁知道呢！）。为了解决这个问题，他给我们下次入住提供了超值的九折优惠。不用说，我们不会为了这千载难逢的优惠而再来。 值得称赞：他们的餐厅提供了我们吃过最好吃的汉堡。贵？绝对贵。值得吗？毫无疑问。汉堡五星好评，但酒店本身的折扣应该可以保留。 （原文） Nice hotel, but definitely overrated. Unfortunately, the price tag did not match the experience. Towels had stains, and management’s solution was to replace them with clean ones (who knew!). He proceeded to attempt to resolve the problem by offering us a dazzling 10% off our next stay. Needless to say, we won’t be rushing back for that once-in-a-lifetime offer. Credit where it’s due: their restaurant delivered the best burger we’ve ever had. Pricey? Absolutely. Worth it? Without question. Five stars for the burger, but the hotel itself can keep its discount.

（由 Google 翻译）下午茶体验非常棒，特别感谢Ari和AG的热情服务！他们服务周到细致，热情友好。三文鱼三明治堪称一绝，烟熏火鸡三明治也美味极了。甜点的摆盘和设计都非常精美。能在选茶前闻到茶叶的香气，这点我很喜欢！唯一的小建议是房间光线稍暗，如果能有一些自然光就更好了。 （原文） Had a lovely time at afternoon tea especially thanks to the great service of Ari and AG! Very attentive service and super friendly and kind. The salmon sandwich was the BEST, but the smoked turkey sandwich was also super flavorful. The plating and design of the desserts were beautiful. Loved that you could smell the tea leaves before selecting your tea! Only feedback would be that it was a little dark in the room and having some natural light from windows could be nice.

（由 Google 翻译）预订豪华高端酒店并支付高价的原因是为了享受酒店设施。我简直不敢相信，每晚收费1000美元，还要额外付费才能使用桑拿和蒸汽房，真是太糟糕了。 这家酒店根本谈不上奢华体验，我不会再住在这里了。 （原文） The reason for booking a luxury high end hotel and paying the prices is to have access to the amenities. I could not believe to be charged $1000 a night and then have to pay additionally to access the sauna and steam room is atrocious. This property is far from a luxury experience and I will not be staying here again.

（由 Google 翻译）只为我们带女儿去庆祝她们生日的下午茶服务而写。总的来说，体验还可以，不是很好（特别是考虑到 4 个人大约 400 美元的价格）。甜点很好吃，但是三明治是当天早些时候做的，因为面包很干。服务也还可以，虽然很周到，但我们并不知道除了茶之外还有其他适合孩子的饮料选择（菜单上没有显示），直到我们注意到另一张桌子端来了热巧克力，我们要求选择并决定喝果汁。此外，我和妻子点了菜单上我们认为是无酒精鸡尾酒的，但实际上它是专为儿童设计的高档 Shirley Temple，因为服务员把酒拿来给孩子们喝。茶服务很有趣，但不值这个价。 （原文） Writing only for the afternoon tea service we brought our daughters for to celebrate one of their birthdays. Overall the experience was ok, not great (especially considering the price tag of ~$400 for 4 people). The desserts were very good but the sandwiches you could tell were made much earlier in the day as the bread was dry. Service was ok as well, while attentive, we weren't made aware there were other drink options for our kids outside of tea (the menu doesn't show them) until we noticed another table had hot chocolates brought out and we asked for options and settled on juice. Also, my wife and I ordered what we thought was a non-alcoholic cocktail on the menu but it was really a fancy Shirley Temple meant for kids as the servers brought them and served them to the kids. The tea service is a fun experience but not worth the price tag.

（由 Google 翻译）如果这里拥有全国最好的酒店呢！过去五年我因工作经常出差，在某个城市的酒店住了一周之后，我仍然无比享受回到亚特兰大入住瑞吉酒店的时光！一流的服务、员工和房间！你也一定会爱上这里！ （原文） What if the absolute best hotels in the country! I’ve spent the last 5 years traveling for work and after spending a week in a hotel in a random city, I still thoroughly enjoy coming home to Atlanta and staying at the St. Regis! Best service, staff and the rooms are excellent! You’ll love it here too!

（由 Google 翻译）我们的摄影和视频团队对亚特兰大瑞吉酒店赞不绝口！这家酒店已经成为我们全年拍摄的热门地点，而且每次都更加精彩！酒店的准备套房、宴会厅、仪式场地、建筑风格以及它所在的巴克海特区，都为打造最美的婚礼周末和庆典创造了条件！ Rêver Weddings （原文） Our photo and video team has nothing but wonderful things to say about the St. Regis Hotel in Atlanta! This hotel has become a venue that we often shoot at throughout the year, and each time, it just gets better! The getting ready suites, ballrooms, ceremony locations, architecture, & part of Buckhead it is located in creates for the most beautiful wedding weekend + celebration! Rêver Weddings

（由 Google 翻译）和几个朋友住在亚特兰大四季酒店。酒店非常干净，设施齐全，服务一流。我们忘了带直发器，酒店正好有，我们把衣服忘在房间里了，他们还把衣服寄给了我们！下次来亚特兰大，我们一定会再住这里！ （原文） Stayed at the Atlanta Four Seasons with some friends. The hotel is very clean, well appointed, and service is top notch. We forgot a hair straightener and the hotel had one we could use, we forgot some clothes in the room and they shipped them to us! We will definitely stay here again the next time we're in Atlanta!

（由 Google 翻译）从抵达亚特兰大四季酒店的那一刻起，我们就享受到了帝王般的待遇。酒店的待客之道和对细节的关注无与伦比——我们遇到的每一位员工都亲切地称呼我们的名字，并竭尽全力让我们的周末之旅成为难忘的回忆。 我们的房间宽敞、优雅、一尘不染，拥有令人叹为观止的城市景观，床铺舒适得如同睡在云端。大理石浴室、柔软的浴袍和奢华的设施让我们流连忘返！ 酒店位于市中心，地理位置绝佳——毗邻皮埃蒙特公园、众多一流餐厅和高等艺术博物馆——但说实话，我们根本无需远行。酒店内的 Bar Margot 餐厅供应着我们在亚特兰大品尝过的最棒的鸡尾酒和美食。第二天早晨的早午餐更是令人难忘——所有食材都新鲜美味，摆盘精致。 我们还体验了水疗中心和泳池区，这里宛如闹市中的一片宁静绿洲。按摩体验棒极了，休息室让我们彻底放松，精神焕发。 从入住到代客泊车，整个入住过程都无比顺畅。亚特兰大四季酒店真正懂得如何打造五星级体验——温馨、精致、奢华而不失格调。我们迫不及待地想再次光临，享受下一个周末假期！ 您希望我把​​描述得更浪漫、更适合商务旅行还是更适合家庭出行？我可以根据您的需求调整语气。 （原文） From the moment we arrived at the Four Seasons Atlanta, we were treated like royalty. The level of hospitality and attention to detail was unmatched — every staff member we encountered greeted us by name and went out of their way to make our weekend unforgettable. Our room was spacious, elegant, and immaculately clean, with breathtaking city views and a bed that felt like sleeping on a cloud. The marble bathroom, plush robes, and luxurious amenities made it hard to leave the room! The hotel’s location in Midtown was perfect — close to Piedmont Park, amazing restaurants, and the High Museum of Art — but honestly, we didn’t need to go far. The on-site restaurant, Bar Margot, served some of the best cocktails and food we’ve had in Atlanta. Brunch the next morning was a highlight — everything was fresh, flavorful, and beautifully presented. We also took advantage of the spa and pool area, which provided a peaceful oasis in the heart of the city. The massage was phenomenal, and the relaxation lounge made us feel completely recharged. Every part of our stay was seamless, from check-in to valet service. The Four Seasons Atlanta truly knows how to deliver a five-star experience — warm, polished, and effortlessly luxurious. We can’t wait to come back for another weekend escape! Would you like me to make it sound more romantic, business-travel oriented, or family-focused? I can tailor the tone.

（由 Google 翻译）这是迄今为止我住过的最好的酒店，我经常出差或休闲旅行。这家酒店与众不同之处在于其真诚的款待和客户服务。我之前一直担心独自一人在亚特兰大住宿。但这家酒店从出租车司机送我下车的那一刻起，直到叫车送我离开，都无微不至地照顾着我。Vincent 是我遇到过的最友善、最亲切的行李员。他确保我每天都能到达我想去的地方。我姐姐和她的孩子们来吃晚饭，酒店并没有让我们因为带孩子而感到不自在，他们热情地欢迎我们，并且知道这是一段珍贵的共度时光。他们让我们在车道上留下了美好的告别时光。礼宾部提供了很棒的推荐，清洁人员把设施和房间打扫得一尘不染，泳池服务员确保我们一切就绪并安全无虞，客房服务员也非常绅士有礼。我还可以列举更多，但还是帮自己一个忙，预订这家酒店吧。你不会失望的！ （原文） This is by far the best hotel I’ve ever stayed in and I travel a lot for business and pleasure. What made this hotel stand out from the rest was the genuine hospitality and customer service. I was apprehensive about staying in Atlanta by myself. This hotel took wonderful care of me from the moment the cab driver dropped me off to the time a cab was called for my departure. Vincent was the nicest, most personable bell man I could have asked for. He made sure I got where I needed every day. My sister and her kids came to visit for dinner and the hotel did not make us feel uncomfortable for having kids, they welcomed us and knew it was cherished time together. They allowed us time in the driveway to say our emotional goodbyes. The concierge gave wonderful recommendations, the cleaning crew kept the facility and room pristine, the pool service gentleman made sure we were all set and safe, the room service server was a gentleman and polite. I could go on but instead do yourself a favor and book your stay here. You won’t be disappointed!

（由 Google 翻译）我在这里度过了最棒的四晚！我通常对美国的酒店不太满意，但这家酒店的员工、服务和设施都让我的住宿体验格外特别。整个入住期间没有任何不满——尤其是在漫长的工作日后回到这里，感觉更是棒极了！他们甚至在夜床服务时帮我把充电线扎好，这个小细节真是太贴心了。床是我睡过最舒服的，酒店酒吧和客房送餐服务也很棒！ （原文） I had the best 4 night stay here! I’m typically underwhelmed by hotels in the US, but the staff, service, and amenities here made my stay so special. No complaints the entire stay- which was especially great to come back to after a long work day! They would even ziptie my charging cables during turndown service which was such a nice small touch. The bed was the most comfortable I’ve slept on, the hotel bar and in-room dining were great!

（由 Google 翻译）态度极其傲慢。每次去都这样。 员工、代客泊车员和前台人员都有一种精英主义的心态，其中一个尤其粗鲁无礼。 酒吧和餐厅的服务人员态度不错，但作为一家所谓的五星级酒店，服务如此不稳定实在令人难以置信。 我推荐金普顿沙恩酒店。那里的员工很友好，氛围也更好，更轻松自在。 不推荐。 （原文） Incredibly uppity. Get that every time I go there. Staff, the valet and front desk people have this elitist mentality and one guy in particular was rude. At the bar and restaurants, they’re nice but the inconsistent service for a so-called 5 star hotel is ridiculous. Instead, I recommend Kimpton Shane Hotel. The staff there is friendly. Better vibe, chill. Don’t recommend.

（由 Google 翻译）酒店很棒，服务也很好！泳池和房间都很不错。 客房服务一直保持房间非常干净，客房送餐服务也很及时。入住体验很棒。 （原文） Lovely hotel, lovely service! The pool is very nice and so is the room as well. The housekeeping has been keeping my room very clean and the room service is very responsive . Lovely experience

（由 Google 翻译）这次入住体验非常棒！我带着两只狗狗一起去的，他们对狗狗照顾得非常好！肯定会再来的！工作人员也超级友好。 （原文） Really enjoyed my stay! Went with my two dogs and they tool great care of them! Will go back for sure! Super nice ppl too

（由 Google 翻译）我们想附和一下其他几位朋友的评价。对于一家四星半的万豪酒店，我们本来没想过在入住前做太多功课，可惜我们本该好好研究一番。酒店非常俱乐部化。如果这就是你的预期，那还好，但如果你想放松一下，这家酒店就不太合适了。我的水疗体验相当糟糕——但这并非任何工作人员的错。我的技师和第一位前台工作人员都非常友好、热情，我完全可以给他们五星好评。但设施没什么特别的——更衣室里几乎所有的储物柜都坏了/锁不上我的物品。休息区只是一个带座位的小房间。与此同时，我们隔壁泳池边的DJ一直在放音乐。房间还不错——只是看起来有些陈旧。前台工作人员似乎并没有太在意确保我们的入住体验愉快。很遗憾，整体感觉很差！ （原文） We will echo a few other reviews from folks. For a 4 1/2 star Marriott property, we didn’t think to do too much research before arriving but unfortunately we should have. Hotel is extremely club-y. It’s fine if that’s what you’re expecting but if you’re hoping to relax, this hotel is not the right fit. My spa appointment was fairly underwhelming - but not at the fault of any of the staff. My technician and the first desk worker were extremely sweet, accommodating, and I’d give them 5 stars all around. But the amenities were nothing special - in the changing room almost all of the lockers were broken / unable to lock my belongings. The relaxing area is just a small room with seats. Meanwhile the DJ at the pool next to us is bumping music the whole time. Rooms were fine - they seemed pretty outdated. The front desk staff did not seem too terribly worried about making sure our stay was a nice experience. Just underwhelmed all around unfortunately!

（由 Google 翻译）周末和家人一起庆祝生日。我们住在凉爽的角落房间，还享受了水疗服务。 说实话，我对这里印象非常不好。考虑到这家酒店的声誉，我对房间的清洁程度感到很惊讶。窗帘上到处都是污渍，有些拉窗帘的链子也不太好用。晚上浴室偶尔会闻到污水味，走廊里总是弥漫着烟味。水疗很棒，但我浪费了一个多小时，因为有人喊我。有一天晚上我想点餐，但点不出来，因为收银机突然坏了。 第二天晚上我们点了餐，而且味道很好。Vallet 的服务非常好，他们速度很快，行李员也很乐于助人。 我不会再住这里了，也不会推荐这里。 （原文） Celebrated my birthday with my family for the weekend. We stayed in the cool corner room. I also had spa services. Honestly I was very unimpressed. For the reputation this hotel has I was surprised at how the room was kept. The curtains had stains all over them and some of chains to pull the curtains up or down didnt really work. The bathroom would occasionally smell like sewage at night, and the hallways always smelled like smoke. The spa was amazing but I spent over an hour wasting time waiting due to someone calling out or something. Tried to order food one evening but couldn't because the register randomly stopped working. The next night we were able and it was delicious. Vallet is a really good service they are fast and the bell hops are helpful. I wouldn't stay here again nor would I recommend it.

（由 Google 翻译）前台、员工和服务员都很有礼貌，但这是我唯一能给出的好评。这家酒店简直就是“优雅又粗俗”。整体氛围更像是个带伴游的地方，而不是想要舒适住宿的情侣或家庭。 房间里甚至连垃圾袋都没有。提供的杯子连咖啡都装不下，否则就会散架。所有东西看起来都很脏——家具破损，地毯污渍斑斑，细节也磨损严重。 即使是在大堂——这本该是酒店的标杆——我也能看到枝形吊灯上积满厚厚的灰尘，讲台上也到处都是污垢。如果你想看起来高档一点，至少要保持干净。如果会弄脏，那又何必费心装修呢？ 就价格而言，这家酒店绝对不值得。 每次你回复负面评价时，你都会说会联系领导和设计团队，以便日后考虑。您真的是这个意思吗，还是您只是为了显得“专业”而重复这句话？ （原文） The front desk,staff, and valet were polite, but that’s the only positive I can give. This hotel screams ‘classy-trashy.’ The overall vibe felt more like a place for bringing hook ups than for couples or families looking for a comfortable stay. There wasn’t even trash bags in the room for the garbage. The cups provided couldn’t even hold coffee without falling apart. Everything looked dirty — chipped furniture, stained carpets, and worn-out details. Even in the lobby, which should set the standard, I could see thick dust on the chandelier decorations and grime all over the podiums. If you’re going to try to look upscale, at least keep it clean. Why bother decorating if it’s going to be filthy? For the price, this place is absolutely not worth it. Every time you respond to a negative rating, you say you’ll reach out to your leadership and design teams for future consideration. Do you actually mean that, or are you just repeating it to sound ‘professional’?

（由 Google 翻译）我最近入住了亚特兰大市中心W酒店。虽然前台工作人员的服务态度和专业素养都非常出色，但我的客房体验却非常令人失望。 房间“已准备好”，我一进门就注意到铺好的床单上有一滩干涸的血迹。客房服务人员绝对不应该忽视这一点。更糟糕的是，垃圾桶里还留有垃圾，让人感觉房间没有得到妥善的清洁和准备。以这样的价位，对于一家如此知名的酒店来说，这种程度的疏忽简直令人无法接受。 值得称赞的是，前台工作人员反应迅速。他们来到房间，向我道了歉，用照片记录了问题，并把我带到了另一个房间。他们的专业精神令人印象深刻，但遗憾的是，退房时并没有进一步确认此事，没有折扣，没有额外积分，管理层也没有道歉。 虽然我很欣赏员工的友善和专业精神，但房间清洁方面缺乏细节，令人对整体服务水平感到担忧。因此，我不确定是否会再次选择入住这里。 （原文） I recently stayed at the W Hotel Downtown Atlanta, and while the front desk staff were exceptional in attitude and professionalism, my room experience was very disappointing. Upon entering the room, “stated to be ready”, the first thing I noticed was a dried blood stain on the top blanket of the made bed. This should never have been overlooked by housekeeping. To make matters worse, there was trash left in the trash can, giving the impression the room had not been properly cleaned or prepared. At this price point and for a hotel with such a prestigious name, this level of oversight is simply unacceptable. To their credit, the front desk staff responded quickly. They came to the room, apologized, documented the issues with photos, and escorted me to another room. Their professionalism stood out, but unfortunately, upon checkout there was no further acknowledgment of the situation no discount, no extra points, and no apology from management. While I appreciate the kindness and professionalism of the staff, the lack of attention to detail in room cleanliness raises concerns about the overall standards of care. Because of this, I’m not sure if I would choose to stay here again.

（由 Google 翻译）今天我丈夫出差入住酒店期间，KG 竭尽全力为我庆祝。她考虑到了每一个细节，让这一刻如此特别。她的善良、细心和真诚的关怀，让他感受到了最好的庆祝。作为一名活动策划师和旅行设计师，我对她的出色表现印象深刻，她展现了如此卓越的待客之道！ （原文） KG went above and beyond to help me celebrate my husband during his stay at the hotel for work today. She thought of every little detail and made the moment so special. Her kindness, attentiveness, and genuine care truly made him feel celebrated in the best way. As an event planner and travel designer I was impressed at absolutely amazing she is and how she demonstrated such a shining example of hospitality done right!

（由 Google 翻译）酒店员工很友善，但酒店似乎在靠怀旧情怀维持运营。没错，他们正在进行升级改造，但最终效果如何还很难说。然而，就目前而言，升级改造的费用远不及预期。食物最多只能算一般，酒店本身隔音效果不佳，隔壁房间和室外的噪音都难以消除，而且酒店也没有提醒客人不要​​在餐厅使用免提电话或视频通话。总之，体验并不好。 （原文） The people are nice but the hotel is living off of nostalgia. Yes, they are doing upgrades and it is difficult to say what that experience will look like. However, at this time, it is not nearly worth the cost. The food was average at best, the building itself does little to sooth noise from adjoining rooms or outside, and guest are not prompted to not be on speaker phone/facetime in the dining areas. Not a great experience.

（由 Google 翻译）我在万豪酒店住过900多晚，这家亚特兰大W酒店是我经历过的最令人失望的酒店之一。每天早上9点到下午5点，酒店都在施工，而预订时并没有人提及这一点。我们入住的是副总裁套房，墙上的面板都快要脱落了。床铺看起来也乱七八糟——床单没有掖好，像是随便扔上去的。 早餐也好不到哪里去。本应是现点现做的，却感觉像是从自助餐台上拿出来的。水果有股发酵的味道，我的鸡蛋没熟透，吐司是用面包的边角料做的，咖啡等我吃完饭才上来。 总而言之，这家酒店管理混乱，远低于万豪的标准。我不会推荐任何人入住，也绝对不会再来了。 （原文） I’ve stayed over 900 nights in Marriott hotels, and this W Atlanta was one of the most disappointing experiences I’ve ever had. There’s a ton of construction happening every day from 9 AM to 5 PM, which wasn’t mentioned anywhere when we booked. We were in the Vice Presidential Suite, and panels were literally falling off the wall. The beds didn’t even seem to be made properly—they weren’t tucked in and looked like someone just threw the sheets on. Breakfast wasn’t any better. For something that’s supposed to be made to order, it felt like it came straight off a buffet line. The fruit tasted fermented, my eggs were undercooked, the toast was made from the end pieces of the loaf, and my coffee didn’t come out until after I was done eating. Overall, this hotel feels completely mismanaged and way below Marriott standards. I wouldn’t recommend it to anyone and definitely won’t be coming back.

（由 Google 翻译）这次旅行太棒了！房间很棒。工作人员非常棒，非常热情周到。我们在餐厅和几个人发生了一些小冲突，但其他人都很棒。前台在我们解释后处理了所有问题。强烈推荐这家酒店——他们会确保您度过美好的时光，并考虑到每一个细节，让您拥有完美的住宿体验。 （原文） This was a great trip! The room was wonderful. Staff was incredible and so accommodating. We had some issues with a few people in the restaurant but others were amazing. And the front desk took care of everything when we explained. Highly recommend this location - they will ensure you have a wonderful time and think of every detail along the way to make your stay excellent.

（由 Google 翻译）我最近在亚特兰大巴克海特华尔道夫酒店的入住体验简直太棒了。从抵达的那一刻起，我就感受到了宾至如归的热情，沉浸在优雅、温馨和世界级的待客之道之中。 酒店的服务始终如一，我特别想感谢代客泊车员Ron——他热情友好、周到周到，竭尽全力确保我顺利抵达和离开。Ron的专业精神和热情好客为我接下来的住宿体验奠定了基调。 酒店内部令人叹为观止。从宁静的大堂到宽敞、设施齐全的客房，每个角落都散发着奢华的气息。酒店对细节的关注显而易见，一切都显得格外干净、舒适，设计也经过了精心考量。 酒店酒吧的调酒师们非常棒——他们热情好客、善于交际，而且对自己的技艺充满热情。他们营造了一种充满活力、令人愉悦的氛围，让放松身心、小酌一杯成为体验的一部分，而不仅仅是一种便利。 在这家酒店的每一刻都让我想起，华尔道夫酒店为何是奢华的代名词。入住期间，我感受到尊贵的款待，体贴入微的员工、宁静祥和的氛围以及五星级的贴心服务，使其成为我迄今为止最棒的酒店体验之一。 如果您正在考虑在亚特兰大入住，并希望从始至终都享受到极致的呵护，那么巴克海特华尔道夫酒店绝对是您的首选。我一定会再来的。 （原文） My recent stay at the Waldorf Astoria Atlanta Buckhead was nothing short of spectacular. From the moment I arrived, I felt completely welcomed and immersed in an atmosphere of elegance, warmth, and world-class hospitality. The level of service was consistently exceptional, and I want to specifically shout out Ron from valet—he was friendly, attentive, and went above and beyond to ensure a smooth arrival and departure experience. Ron truly set the tone for the rest of my stay with his professionalism and hospitality. Inside, the property is nothing less than stunning. Every corner exudes luxury—from the serene lobby to the spacious, well-appointed guest rooms. The attention to detail is clear, and everything felt incredibly clean, comfortable, and thoughtfully designed. The bartenders at the hotel bar were fantastic—sociable, engaging, and clearly passionate about their craft. They helped create a lively, inviting vibe that made relaxing with a drink feel like part of the experience rather than just an amenity. Every moment at this hotel reminded me why Waldorf Astoria is a name synonymous with luxury. I was treated like a valued guest throughout my stay, and the combination of attentive staff, serene ambiance, and five-star touches made it one of the best hotel experiences I’ve ever had. If you’re considering a stay in Atlanta and want to be pampered from start to finish, the Waldorf Astoria Buckhead should be at the top of your list. I’ll absolutely be back.

（由 Google 翻译）这家酒店各方面都堪称完美。我们对入住体验非常满意。这里是庆祝人生特殊时刻的最佳场所。我们在这里庆祝了结婚纪念日，一切都令人难忘。酒店员工服务周到，满足了我们的所有需求。酒店本身也非常漂亮，而且极其干净。如果您正在亚特兰大寻找一家豪华酒店，那么这家酒店绝对是您的不二之选。 （原文） This hotel is perfect in every sense. Loved everything about our stay. Best place to celebrate a special event in your life. We celebrated our anniversary and it was absolutely amazing. The staff provided exceptional service and accommodated all of our needs. Hotel itself is very beautiful and extremely clean. If you are looking for a luxury stay in Atlanta, this is it.

（由 Google 翻译）多么令人愉悦、优雅的酒店！ 我们的礼宾员 Shukru 堪称专业精神的典范。在亚特兰大期间，他带我们去了很棒的餐厅和购物场所，还带我们去了一座宏伟的教堂做礼拜。 从我们抵达并停车的那一刻起，前门工作人员、行李员、餐厅工作人员和客房服务人员都无微不至地照顾着我们。当然，前台工作人员也非常热情，让我们感觉宾至如归。 如果您还没尝过 Brassica 餐厅的牛小排主菜，一定要尝尝！Keith 主厨的杰作堪称杰作！那天晚上，D’Anna 是我们的服务员，她做得非常出色！ 早餐包括美味的咖啡、鲜榨橙汁和美味的热牛角面包，也令人倍感舒适。 晚餐后，我们到休息室喝鸡尾酒，气氛温馨宜人。 这家酒店是远离日常生活的休憩之所，只有亲身体验才能体会到它是多么珍贵。 感谢酒店的每一位员工，让我们拥有了愉快的住宿体验。 （原文） What a delightful elegant hotel! Our concierge Shukru was the epitome of professionalism. He guided us to wonderful dining and shopping while we were in Atlanta and directed us to a magnificent church in which to worship. From the moment we arrived and put the car in park, the staff at the front door , the bell staff, restaurant staff and housekeeping attended to every detail. Of course, the front desk staff was most welcoming and made us feel right at home. If you have not had the Short Rib entree at Brassica, you must try it! Chef Keith created a masterpiece! D’Anna was our server that evening and did a great job! Breakfast of delicious coffee, freshly squeezed orange juice and magnificent warm croissants was a treat as well. The lounge for a cocktail after dinner was warm and welcoming. This hotel is a welcome respite from everyday life and should be experienced to understand what a gem it is. Thank you to everyone at the hotel for a delightful stay.

（由 Google 翻译）我太爱这里了！在亚特兰大我再也住不了别的地方了。我和朋友一起来了一趟轻松的闺蜜之旅，好好犒劳一下自己。结果，两天后Lil Wayne也入住了，我们不得不改弦更张。这家酒店真是太棒了。活力四射，氛围棒极了。我们瞬间变成了40岁的Lil Wayne的追星族。代客泊车和礼宾部帮我们买了Lil Wayne在State Farm Arena演唱会的超棒门票。他们把一切都安排得井井有条。我们玩得非常开心，真的非常开心。🤩我们喜欢那里的所有员工，他们让我们感觉非常安全，我们完全放松下来，这真是一次史诗般的冒险。 （原文） I absolutely love this place! I will no longer stay anywhere else in Atlanta. I joined a friend of mine for a relaxing girls trip to pamper ourselves. Well we had to course correct when Lil Wayne checked in 2 days after we did. This hotel is such a vibe. The energy and atmosphere was incredible. We instantly turned into 40 year old Lil Wayne groupie’s. The Valet and Concierge arranged for us to buy awesome tickets to Lil Wayne concert at State Farm Arena. They took care of everything. We had so much fun, I repeat so much fun. 🤩 We love all of the staff there, they made us feel so safe and we just let our hair down and it was an Epic Adventure.

（由 Google 翻译）这是我住过的最好的五星级酒店之一！员工非常友善、热情、专业，而且不会让人感到拘束。强烈推荐！我们在这里庆祝了结婚15周年纪念日，以后肯定还会再来。我妻子非常喜欢这里的SPA！ （原文） One of the best 5 star hotel experiences! Staff very nice , accommodating, professional, not intimidating. Highly recommend. Celebrated our 15 yr anniversary here. Will be back for sure. Wife loved the spa !

（由 Google 翻译）亚特兰大华尔道夫酒店已经成为我的第二个家。员工始终热情周到，让每次入住都倍感尊贵。客房华丽无比——宽敞、安静、洁净，设计精美。酒店设施也堪称完美……令人惊艳的水疗中心、一流的酒吧和餐厅。每次入住都是真正的五星级体验。 （原文） The Waldorf Astoria Atlanta has become my second home. The staff is consistently warm, attentive, and makes every stay feel special. The rooms are gorgeous — spacious, quiet, clean, and beautifully designed. And the amenities are perfection..an incredible spa and a great bar and restaurant. Truly a five-star experience every time.

（由 Google 翻译）洲际酒店是我在亚特兰大最喜欢的酒店。我和家人在女儿婚礼前一周来这里住了一晚，度过了一段美好的时光。Kirstin（或者说是Kristin？抱歉：为了不忘记，我把她的名字记下来了，结果卡片弄丢了）在我们刚到的时候为我和女儿安排了一个美好的夜晚。她竭尽全力确保我们在其他亲朋好友到来之前度过了一个完美的闺蜜之夜。我的生日恰逢我们入住期间，俱乐部休息室友好而细心的团队为我准备了一盘精美的早餐，包括新鲜浆果和撒了亮粉的马卡龙，真是个惊喜。 酒店和庭院都很漂亮，房间现代而干净，浴室豪华，配有宽敞的浴缸和独立淋浴间。洗漱用品包括Bal d'Afrique品牌的产品，对于那些喜欢了解这类东西的人来说（比如我！）。酒店还配备了相当不错的吹风机、浴袍和蒸汽挂烫机。我们使用了洗衣服务来熨烫我的裙子和孩子们的西装，他们做得非常好。 我们入住期间酒店客满，但服务总是及时到位。我们发现工作人员非常友好、专业，并且对当地情况了如指掌。他们绝对是洲际酒店皇冠上的明珠，让我们的入住体验难以忘怀。 停车很方便，但价格昂贵。我发现我住过的每家亚特兰大酒店都是这种情况。 这周非常忙碌，所以我们没有时间去游泳池或美式咖啡店。希望下次入住时能去。 谢谢！ （原文） The Intercontinental is by far my favorite place to stay in Atlanta. My family came to stay for the week leading up to my daughter's wedding and we had a lovely experience. Kirstin (or was it Kristin? Apologies: I wrote her name down so I wouldn't forget and promptly lost the card) arranged a lovely evening for myself and my daughter when we first arrived. She went above and beyond to make sure we had a perfect girls' night out before the rest of our friends and family arrived. My birthday fell during our stay, and the friendly and attentive team in the club lounge surprised me with a beautiful plate of treats at breakfast, including fresh berries and luster-dusted macarons. The hotel and grounds are beautiful, the rooms modern and clean, the bathroom luxurious, with a spacious tub and separate shower. The toiletries included Bal d'Afrique products, for those who like to know that type of thing (me!). There's a pretty decent hair dryer, bathrobes, and a clothes steamer. We used the laundry service to press my dress and my boys' suits and they did a great job. The hotel was fully booked during our stay, but service was always spot-on and timely. We found the staff to be super friendly, professional and knowledgeable about the area. They were definitely the jewel in the Intercontinental's crown and made our stay memorable. Parking was convenient, but expensive. I've found this to be the case at every Atlanta hotel I've stayed in. It was a very busy week, so we didn't have time to visit the pool or the Americano. Hopefully we will on our next stay. Thank you!

（由 Google 翻译）为了庆祝我的生日，我们预订了这家酒店，想在城里享受一段宁静的假期。现在我终于明白为什么这里是詹姆斯最喜欢的地方了。从踏入酒店的那一刻起，映入眼帘的是令人惊艳的鲜花花束和那标志性的香气，瞬间让人放松。贾丝敏热情地为我们办理了入住，当她得知是我的生日时，更是竭尽所能，确保我们入住期间的每一个细节都充满惊喜。 但真正让这段经历令人难忘的，是当我们来到俱乐部包厢的那一刻。 那天晚上萨利姆值班，他绝对是当晚的亮点。他衣着考究，专业素养极高，而且待人真诚周到，这种服务如今已不多见。当他得知是我的生日时，他不仅礼貌地道了生日祝福，更让我感受到了被特别庆祝的喜悦。他甚至在我开口之前就安排人送来了甜点和香槟。46岁的我，能感受到如此的关注、认可和关怀，这份情谊远超我的言语所能表达。我非常感激他，甚至在离开前还向他要了一个拥抱。 因为萨利姆，这次入住体验不仅愉快，更成为了我过得最棒的生日。他提升了整个IHG酒店的体验。正是像他这样的人，让客人流连忘返，也让这家酒店在众多酒店中脱颖而出。 谢谢你，萨利姆，让我的生日如此难忘。 （原文） We booked this hotel for my birthday as a quiet little getaway in the city, and now I understand exactly why it’s James’ favorite place. From the moment you walk in, you’re welcomed by stunning bouquets of fresh flowers and that signature scent that instantly relaxes you. Jazmine checked us in with such warmth, and when she learned it was my birthday, she went out of her way to make sure every detail of our stay felt special. But the experience truly became unforgettable when we made our way to the club room. Salim was covering that evening, and he is an absolute standout. Impeccably dressed, professional, and genuinely attentive in a way you rarely see anymore. When he learned it was my birthday, he didn’t just offer polite congratulations, he made me feel celebrated. He had dessert and champagne delivered to our room without me asking for a thing. At 46, to feel that seen, that acknowledged, and that cared for, it meant more than I can express. I appreciated him so much I even asked him for a hug before we left. Because of Salim, this stay wasn’t just nice, it became the best birthday I’ve ever had. He elevates the entire IHG experience. People like him are the reason guests come back, and why this hotel stands out above the rest. Thank you, Salim, for making my birthday truly unforgettable.

（由 Google 翻译）第一次入住这里，体验很棒。建筑设计非常漂亮，而且他们提供热水浴缸和水疗中心，这点我很喜欢。 之前一位客人把我们房间里的电视弄坏了，但Denise非常热心地帮我们修好了，还回来查看我们的情况。前台接待员也很棒，虽然我们忘记了她的名字，但她的头发剪得很短，戴着眼镜，但客服服务也很棒。 作为洲际酒店集团的会员，我们可以延迟退房，这真是个很棒的福利。 代客泊车的服务系统或服务还有待改进，有几次我们停车时，竟然没有人接待我们。 唯一的遗憾是，相连的美式餐厅没有素食选择，我们本来想留在楼里吃，但最后不得不离开。 总的来说，体验非常棒，仍然会推荐。 （原文） First time staying here and was a great experience, the design of building is really nice and loved that they offer a hot tub, and spa. A previous guest messed up TV in our room but Denise was so helpful in fixing everything and coming back to check on us and also the desk agent, forgetting her name but had very low haircut/glasses had great customer service also. Being a IHG member allowed us late checkout which was a great perk The valet could have a better system or service, there were a few times we would pull up and no one would greet us. The only stain was The Americano restaurant that’s connected unfortunately offers 0 vegan options and was hoping to stay in building to eat but would have to leave for that. Overall very great experience and would still recommend.

（由 Google 翻译）我现在就住在这家酒店，真是太失望了。我老公很喜欢这家酒店的便利位置，但我已经受够了。每次入住体验都更差。我们是顶级会员，却从未得到应有的待遇。“感谢您的白金会员资格，请问您想要600积分还是饮料？”当我们要求升级房间时，看到酒店空荡荡的，他们只是敷衍地说：“哦，我们给您安排了更高的楼层。” 如果您想入住亚特兰大洲际酒店，那就按您喜欢的付费吧……您必须花钱才能享受这些服务。我们之前买过好几次，但后来才意识到这有多么荒谬！我们的万豪白金会员身份可以享受行政酒廊的同等权益，而且每晚无需额外支付140美元。几乎所有积分计划都比洲际酒店集团提供的服务更优厚，至少如果您想享受顶级服务的话。一定要做好功课！我要换酒店了！ （原文） I am staying at this hotel right now, and I am completely unimpressed. My husband loves the convenience and location of this hotel, but I am done. It gets worse every trip. We are a top tier level and never get treated like anything. “We get thank you for being platinum, would you like your 600 points or a beverage?” When we ask for our upgrade, seeing the hotel is sadly empty, we get “oh, we put you on a higher floor” 14 If you want to stay at Intercontinental Atlanta, just pay for what you want…you have to buy it. We have bought it several times, but realized how crazy!! Our Marriott platinum status gets us club lounge with same benefits without the extra 140.00 per night. Pretty much every point program offers more than IHG, at least if you want top level. Do your homework! I am changing!!

（由 Google 翻译）这是我和我老公第二次住在这里。这家酒店从服务、早餐、地理位置、房间景观到水疗中心，一切都堪称一流！我们在这里度过了一个周末，庆祝了我们的18周年纪念日，真是太放松了。更棒的是，周日有一支NFL球队在这里对阵亚特兰大猎鹰队，我们有机会见到了一些球员！我老公兴奋极了！以后我们再来这附近，这家酒店永远是我们的选择！ （原文） This was me and my husband's 2nd time staying here. This hotel is top notch with everything from the service, the breakfast, the location, the views from the rooms, and the spa! We spent a weekend here for our 18th anniversary and it was so relaxing. As an added bonus, an NFL team was staying here for their game against the Atlanta Falcons on Sunday and we got to see some of the players! My hubby was so excited! This hotel will always be one for us to choose when in the area!

（由 Google 翻译）房间漂亮舒适。工作人员乐于助人——我的确担心火灾时找不到出口，因为我不得不问楼梯在哪里，结果发现楼梯要通过员工办公室才能上去，而且有些门是锁着的。早餐上菜很慢，有一天我们点了牛油果吐司配水煮蛋，结果却是全熟的而不是软的。不过客房服务不错，送达及时，而且味道鲜美。 （原文） The rooms were lovely and comfortable. Staff were helpful- I do worry about exit in a fire as I had to ask where stairs were and it transpired they are accessed via staff offices and some doors are kept locked. Breakfast service was slow, and the one day we ordered poached eggs on avocado toast they were hard done rather than soft. But room service was good, delivered in a timely way and tasty.

（由 Google 翻译）我们在亚特兰大巴克海德洲际酒店的入住体验非常愉快舒适。办理入住手续快捷友好，工作人员热情周到，让我们倍感宾至如归。房间布置精美，营造出精致现代的氛围。 虽然拉开窗帘时能听到一些路噪，但拉上窗帘后噪音明显降低，营造出宁静的休憩环境。我们尤其喜欢房间里配备的大屏幕电视和便捷易用的菜单、优雅的浴室以及超级舒适的床。诸如洗漱包、梳妆包、迷你吧以及配备咖啡和茶饮的Keurig咖啡机等五星级酒店的标配，更增添了酒店的档次感。 房间里有一些小地方需要稍加修饰，但总体而言，房间干净整洁，布局合理。退房手续同样便捷，前台工作人员热情周到，尤其是在我们咨询停车问题时，他们提供了清晰明了的帮助。 美中不足的是，49美元的过夜自助停车费，以及相关的设施费，都不包含在房价内。如果这些费用能提前明确列出或包含在总价中，而不是事后另行收取，会更加透明，也更方便客人。 尽管如此，我们仍然强烈推荐这家酒店，因为它舒适、时尚，而且服务质量一流。 （原文） Our stay at the Intercontinental Buckhead Atlanta was a pleasant and comfortable experience. Check-in was smooth and friendly, with staff making us feel welcome right away. The room was beautifully appointed, offering a refined and modern atmosphere. While we did notice road noise with the curtains open, it was significantly reduced once they were closed, allowing for a restful environment. We especially appreciated the large TV with an easy-to-navigate menu, the elegant bathroom, and the super comfortable bed. The usual five-star touches—like amenity kits, vanity kits, a fully stocked mini bar, and a Keurig coffee machine with coffee and tea options—added to the upscale feel. There were a few minor areas in the room that could use a top-up, but overall, the space was clean, unscuffed, and well laid out. Check-out was just as easy, and the front desk staff were clear and helpful, especially when we inquired about parking. One downside was the $49 overnight self-parking fee, which, along with the amenities fee, is not included in the room rate. It would be much more transparent and guest-friendly if these charges were clearly shown upfront or included in the overall price, rather than added later on. Despite that, we can definitely recommend this hotel for its comfort, style, and overall quality of service.

（由 Google 翻译）我在 The Starling 酒店度过了一段美好的时光！客户服务一流！我遇到的每一位员工都友好、专业、热情好客。酒店本身一尘不染，维护得也很好，让我在整个入住期间都感到非常舒适放松。 整体氛围温馨宜人，我一定会再来的。 唯一的缺点是泳池有点冷。如果他们能调节一下温度，体验就完美了。它确实有助于肌肉恢复！ （原文） I had such a great stay at The Starling! The customer service was top-notch! Every staff member I encountered was friendly, professional, and genuinely welcoming. The hotel itself was spotless and beautifully maintained, which made me feel very comfortable and relaxed throughout my visit. The overall atmosphere was warm and inviting, and I would definitely come back again. Only downside: the pool was cold. If they could adjust the temperature, it would make the experience absolutely perfect. It did help for muscle recovery!

（由 Google 翻译）总的来说，我在星椋酒店的住宿体验还不错。酒店确实有些年头了，但房间依然舒适，而且大部分地方都很干净。建筑本身很漂亮，虽然感觉有点过时。 自助早餐很方便，种类也挺丰富，不过就提供的菜品而言，价格确实有点偏高。但是，酒店员工非常热情友好。前台的凯文尤其出色——他友善、乐于助人，让入住过程非常顺利。 总而言之，我对这次入住很满意。 （原文） Overall, my stay at The Starling was decent. You can tell the hotel is a bit older, but the accommodations were still comfortable, and everything was clean for the most part. The building itself is beautiful, even if it feels a little antiquated. The buffet breakfast was convenient and had a good variety, though definitely a bit overpriced for what was offered. The staff, however, was truly pleasant. Kev at the front desk was amazing — friendly, helpful, and made the check-in experience seamless. All in all, I was satisfied with my stay.

（由 Google 翻译）我爱这家酒店的一切。我开始入住希尔顿Curio精选酒店系列。这家酒店虽然规模很大，却有着精品酒店的氛围。我最喜欢的是酒店的艺术品。走廊和房间里的艺术品令人赏心悦目。电梯的墙纸让人感觉仿佛置身于一个秘密花园。 我有严重的过敏症，但希尔顿总能为我提供无香环境。您至少需要提前一天致电酒店，确保客房服务人员为您准备好房间。我入住的第一间房间有香氛，但工作人员很快就解决了这个问题。 最后，酒店的地理位置也堪称完美。它位于繁华的中城中心地带，前往博物馆和世界级餐厅都非常便捷。酒店内还设有美食广场和星巴克。对我来说，这家酒店完美无瑕。 （原文） I love everything about this hotel. I have started staying at the Hilton Curio collection of hotels. While this hotel is large it has a boutique feel. What I enjoyed the most is the artwork. The art in the hallways and rooms are joyous. The elevators are wallpapered to make you feel like you have entered a secret garden. I have severe allergies and the Hilton is always able to provide me with a fragrance free experience. You need to call at least the day before to make sure housekeeping prepares a room for you. The first room had fragrances and the staff quickly rectified this. Lastly, the location is perfect. It is in the middle of bustling Midtown. Quick access to museums and world class restaurants. There is also a food court and Starbucks inside the hotel. For me, they hit every note, perfectly.

（由 Google 翻译）酒店位置和大堂装潢都不错。但是，他们急需加强客房的深度清洁。衣橱里臭气熏天，我只好把衣服放在沙发上，然后把香水喷得满屋都是。入住第一天我就留了张纸条，要求他们清洁除臭，但他们什么也没做。淋浴间里有霉菌。退房时我提到了这个问题，工作人员只说了句“对不起”。完全没有责任感。不过，酒店的景色和代客泊车服务都很棒。 我不会推荐这家酒店，现在我明白了其他评论的意思，它绝对达不到希尔顿的标准。 （原文） The location and lobby aesthetic are good. However, they desperately need to invest in deep cleaning the rooms. The closet was stinky so I had to put my clothes on the sofa and spray my fragrance all over the room. On the first day, I left a note requesting that they clean and deodorize it, but nothing was done. The shower has mold. When I checked out and mentioned it, the staff just said one word “Sorry.” No accountability. The views and the valet parking personnel are great, though. I wouldn’t recommend it and I understand now the other reviews, it definitely doesn't meet Hilton standards.

（由 Google 翻译）酒店位置绝佳，离皮埃蒙特公园很近，非常适合我们参加音乐节。酒店设施齐全，环境优美，而且非常热闹。周末晚上有现场音乐DJ表演，酒店有很多休息区，还有一家隐秘酒吧，而且可以快速到达美食广场，那里有音乐、酒吧和十几家令人垂涎的美食餐厅可供选择。大堂的酒吧/餐厅提供种类有限的星巴克咖啡，大堂里也出售一些小吃。早餐每人38美元，欧陆式早餐选择有限，所以我们去了隔壁的Saints + Council餐厅享用早午餐，非常棒。我们也去了Serena Pacifico餐厅，味道同样美味。房间干净整洁，客房服务人员也很细心周到。大多数员工都非常友好。代客泊车服务有点忙，速度也比较慢，但服务人员非常热情。酒店附近的街区有很多漂亮的庄园住宅，距离皮埃蒙特公园只有两个街区。我们一定会再次入住，享受这段美好的体验。 （原文） Great location to Piedmont Patk for our festival. The hotel was well appointed, beautiful and very busy. Live music DJ weekend nights, lots of lounge areas, a speak easy, quick access to the food court which had music, bar and a dozen amazing food spots to choose from. The bar/ restaurant in the lobby had a limited Starbucks coffee menu, and snacks for purchase in the lobby. Breakfast was $38/pp with limited continental offerings so we went so Saints + Council next door for brunch which was fantastic. We also had Serena Pacifico which was equally yummy. The rooms were clean, with attentive housekeeping staff. Most of the staff was very friendly. The valet was a bit busy and slow, but super friendly. The nearby neighborhood had beautiful estate homes and Piedmont Park was 2 blocks away. We will definitely come back for this awesome experience.

（由 Google 翻译）这家酒店位置绝佳，就在皮埃蒙特公园附近，非常棒。餐饮也很美味。不过，信用卡预授权500美元的杂项费用有点高，而且感觉没必要。房间的照明可以再好一些。清晨，即使所有灯都开着，房间仍然很昏暗，这让我很难收拾行李。就连浴室也是如此。地下室的健身房很不错，虽然不大，但有很多非常实用的健身器材。客房服务人员非常出色，每次回来房间都打扫得干干净净，我对此非常感激。前台和代客泊车人员也都非常热情友好。总的来说，这是一次不错的体验，虽然有一些小小的不足，但我仍然强烈推荐这家酒店。 （原文） This is a really nice hotel in a great location near Piedmont Park. The food and drinks were very good. There is a $500 incidental hold on credit cards which is pretty high and unnecessary. The rooms could use more lighting. It was really difficult for me to pack in the early morning hours with all the lights on and it still being very dim. Even in the bathroom. The gym in the basement level is really nice. Small but there’s a lot of really useful equipment. The housekeeping staff were amazing. I always came back to my room being tidied. I really appreciated that. The front desk and valet staff were incredibly welcoming and kind as well. A good experience with some minor inconveniences and I still highly recommend.

（由 Google 翻译）地理位置优越，非常适合我和朋友参加活动。步行即可到达很多地方。酒店员工非常热情友好。无论我们需要什么，他们都能迅速响应。代客泊车服务人员也非常友好。酒店外观非常漂亮。无需离开酒店，即可在楼上的餐厅酒吧和美食广场体验夜生活。房间的灯光可以再亮一些，但这可能就是酒店想要营造的氛围。早餐价格略高。停车费也比较贵，但总的来说，这次入住体验很棒，我还会再次入住。 （原文） This location was great for the event my friends and I attended. There are many places in walking distance. The staff at the hotel were very kind. Anytime we needed anything the staff responded quickly. The valet staff were nice as well .The hotel has a very nice look to it. You can experience night life without ever leaving the hotel at the restaurant's bar and foodcourt area upstairs. The rooms could have a little more lighting but that may be the vibe the hotel is going for. The breakfast can get kind pricey. The parking is also expensive but overall it was a great stay and I would stay here again.

（由 Google 翻译）这家酒店绝对值得六星好评。服务无可挑剔，房间奢华至极，地理位置更是无与伦比。前台的戴蒙德热情地接待了我，她的工作能力毋庸置疑。在把钥匙交给我们之前，她确保我和我的客人一切妥当。房间的景色美得令人窒息，床铺也无比舒适。酒吧也很棒。杰森几乎整晚都在为我们服务，他调的酒——毋庸置疑——非常出色。酒店位置绝佳，无论是外出就餐还是前往其他目的地，都非常方便。停车也很安全。我一定会再次入住！感谢你们提供的美好住宿体验！ （原文） This hotel seriously deserves 6 stars. The service is impeccable, the rooms are dripped in luxury, and the location is unbeatable. Daimond immediately greeted me at the front desk, and is undeniably good at her job. She made sure my guest and I were taken care of before giving us our keys. I don't even know where to begin with the rooms. The views are amazing, and the beds are so comfortable. The bar is also great. Jason served us most of the night, and his drinks- it goes without saying- were amazing. The location is perfect for a night out or a day trip to whatever location you are going. Parking felt secure. I will 100% be back! Thank you for an amazing stay!

（由 Google 翻译）总体评价：非常棒的酒店。 优点：地理位置优越，入口便捷。服务一流——这是酒店最大的亮点。我的家人都认为这是亚特兰大最好的酒店水疗中心。酒店食物非常美味，而且步行或乘坐出租车几分钟即可到达众多餐厅。我认为它是亚特兰大性价比最高的酒店之一。酒店干净整洁。 缺点：如果可以的话，我会给房间打4.5分（而不是4分）。偶尔会遇到一些房间，感觉比我预期的价格略显陈旧（但并不糟糕）。其他房间都很棒。酒店虽然不是全新的，但也不算老旧。大概就是这样。很棒的酒店。 （原文） Overall: Fantastic hotel. Pros: Love the location. Great entry that’s easy. Service is fantastic - best part of hotel. Per all my family, best spa at a hotel in Atlanta. Very good food but also tons of restaurants all over within a few min walk or cab. I’d argue tied for best hotel for your $ in Atlanta. Hotel is clean and well kept. Cons: I would give a 4.5 to rooms (vs the 4 I did if I could have). Occasionally a room I stayed in had a bit more wear and tear than I’d expect for the price (not terrible). Other rooms were great. It’s not brand new but not old. That’s about it. Great hotel

（由 Google 翻译）酒店和员工都非常棒。我上周末刚在那里度过了一个愉快的周末。特别要感谢早餐餐厅的Hannah（她做的炒蛋美味极了，还有火鸡培根[第二天我换成了真正的培根]，以及可以带走的热水泡茶）。她每天早上都像一缕阳光！其他员工也一样。我也很喜欢健身房。我独自旅行，但全程都感觉很安全。谢谢亚特兰大洛伊斯酒店！ （原文） Wonderful hotel and staff. I just spent this past weekend there and had a lovely time. Special shoutout to Hannah at the breakfast restaurant (yummy scrambled eggs, turkey bacon [I switched to real bacon the second day] and hot water to go for my tea). She was a ray of sunshine every morning! As were the other staff members. I loved the gym too. I was traveling alone and felt safe the whole time. Thanks, Loews Atlanta!

（由 Google 翻译）这是我们第一次入住Loews酒店。从抵达的那一刻起，我们就爱上了这里，在代客泊车处也受到了热情的接待。我们走进了美丽的大堂，那里温馨整洁，我们在那里遇到了几位热情好客的员工。我们的房间非常完美。床很舒服，床单也很棒。很棒的体验，我们不会再住在亚特兰大的其他酒店了。 （原文） This was our first stay at the Loews. We loved it from the moment we arrived and were greeted warmly at the valet stand. We entered the beautiful lobby which is so inviting and clean where we experienced several employees who were warm and welcoming. Our room was perfect. The beds were so comfortable and the linens were wonderful. Great experience and we will not stay anywhere else in Atlanta.

（由 Google 翻译）我一直是洛伊斯酒店的忠实客人，已经超过八年了，一直很喜欢大堂酒吧——直到2025年10月28日至29日的那次入住。翻新后的酒吧看起来很棒，大多数调酒师也都很棒，但有一位员工毁了我的体验。朱利安和维多利亚都很棒！我无法用言语表达我对朱利安以及他多年来为洛伊斯酒店所做的贡献的感激之情……我不知道这位调酒师叫什么名字——也许是贾斯汀？ 10月28日那天，我的账单少了1.75美元，我告诉调酒师我当晚会回来付清。不幸的是，我睡着了——第二天晚上我带着小费和2美元回来结清余额，但这位调酒师当众且态度恶劣地拒绝收钱，告诉我他接到指示以后永远不要再为我服务，并在其他客人面前羞辱了我。这些年来我给过成千上万的小费，而且我自己也在服务行业工作——我知道事情该如何处理。这种行为既小气又不专业，而且完全过分。 洛伊斯酒店：请改进你们的员工培训以及对待老顾客的方式。我要求你们道歉并做出解释。在此之前，我不会再光顾你们的酒店。 （原文） I’ve been a loyal guest at Loews for 8+ years and always loved the lobby bar — until my visit on October 28–29, 2025. The renovated space looks fantastic and most bartenders are great, but one staff member ruined my experience. Julian And Victoria are GREAT! I can't go on enough about how much I appreciate Julian and his service to Loews over the years… Not sure what this BARTENDERS name is- MAYBE Justin???? I was short $1.75 on my tab on Oct 28 and told the bartender I would come back that evening to pay it. Unfortunately I fell asleep- I returned the next evening with a tip and $2 to settle the balance, and the bartender publicly and aggressively refused my payment, told me he had been instructed to never serve me again, and humiliated me in front of other guests. I’ve tipped thousands over the years and work in the service industry — I know how things are handled. This behavior was petty, unprofessional, and completely out of proportion. Loews: fix your training and how you treat long-time guests. I expect an apology and explanation. Until then, I’ll be taking my business elsewhere.

（由 Google 翻译）员工们的服务真是让我惊喜不已。我的餐饮预订电话被转接到了我不认识的其他人那里，于是我问了几个问题。对方说这些问题很适合咨询客房送餐服务，我告诉她我已经按了房间电话上的预订按钮。我当时有点不耐烦了。但她接下来说的话让我震惊不已。她说：“别担心，亲爱的。我是幸运的，第一个能跟你通话的人！” 我立刻露出了笑容，刚才的不快也烟消云散了！我在服务行业工作，已经跟别人讲过好几次这个故事了。另外，礼宾部的员工还在我开车往北开了四个小时之前帮我把租来的车的轮胎充了气！真是太棒了！ （原文） I was blown away with the employees. When my dining call was rerouted to someone else, unknown to me, I asked a couple of questions. When she stated those were great questions for in room dining, I let her know I did hit that button on the phone in the room. I could feel myself getting irritated. What she said next blew me away. She said "don't worry, darling. I am the lucky one that got to talk to you first!" Immediately, I smiled and the frustration, disappeared! I work in the service industry and have shared this story multiple times. Also, the concierge helped me get air in my rental car tires before I had to drive another 4 hours north! Amazing

（由 Google 翻译）电话里说桑拿/蒸汽房对客人免费，我也是冲着这个设施才订的房。结果后来才知道每次都要每人25美元。这家酒店价格不便宜，而且没有游泳池，这收费也太贵了吧。楼上房间用水的时候，我们房间的墙壁会发出刺耳的摩擦声，而且一直响个不停。我们住的大床房里淋浴设施也很老旧，还是用帘子挂着的。我们每天花40美元买的停车卡一次都没用过，每次进出都要排队等候。这家酒店只值他们收费的一半。 （原文） Was told on phone sauna/steam room is included free for guests and booked based on this amenity. Later realize it’s 25 per PERSON each time. For a hotel that is not cheap and doesn’t have a pool, that’s quite greedy. The walls in room screeched loudly at all hours when above room used their water. Outdated shower with curtain rod in our king room. Our 40 dollar a day parking card never worked a single time so constantly waiting to come and go. Hotel only worth half of what they charge.

房间十分大 舒适 早起可以看到朝阳 非常美

（由 Google 翻译）我们在这里住了两晚，非常愉快。我们的房间在41层，可以欣赏到令人惊叹的城市景观。房间非常宽敞，设施也很棒。我唯一想抱怨的是，我丈夫在预订时说房间是两张大床，但我们房间里的床更偏向单人床。我们到的时候正是龙展结束的那天，酒店已经一尘不染！一定会再来住的！ （原文） We stayed here for 2 nights and enjoyed our stay. Our room was on the 41st floor and had an amazing view of the city. The room was very spacious and had nice amenities. The only complaint I would have is my husband said in the booking that the room was for 2 queen size beds but the ones in our room we more of a twin size. We got here the day DragonCon ended and the hotel was already spotless! Would definitely stay here again!

（由 Google 翻译）也许我运气好，但这么多年，我还没在酒店房间里遇到过蟑螂，直到现在。他们给我换了个房间，但说实话，如果一个房间里有蟑螂，那可能所有房间都有。翻看评论，这似乎是这里的一个问题。我告诉前台的时候，他们表现得很糟糕，一点同情心都没有，连句对不起都没有，只是问了一句“你打算怎么办”。我懂吗？你告诉我该怎么办，我不是酒店业的。现在我回家后，进屋前得把所有东西都除掉。真不好。 （原文） Maybe I've been lucky but in all my years I've never had to deal with roaches in a hotel room until now. I was offered another room but let's be honest if they are in one room they are probably in all rooms. Searching through the reviews this seems to be a problem here. I was not impressed by the front desk when I told them, zero empathy and not even a sorry, just a what do you want to do about it. Like I know? You tell me what to do about it, I don't work in hospitality. Now when I get home I have to delouse everything before I even go inside. Not good.

（由 Google 翻译）⭐⭐⭐⭐⭐ 亚特兰大万豪侯爵酒店 – 真正的五星级体验 亚特兰大万豪侯爵酒店绝对令人惊艳！从您踏入酒店的那一刻起，就能感受到一流的待客之道和卓越的服务水准。酒店的一切都无可挑剔——从清洁程度和氛围，到员工的举止，无不体现着这一点。从前台到餐厅，我遇到的每一位员工都非常友好、专业且热情。没有一个人显得粗鲁或冷漠——每个人都真心实意地希望确保客人拥有完美的体验。 酒店内的餐厅值得特别一提。食物美味可口——新鲜、风味十足，摆盘精美。餐厅的服务与食物的品质完美匹配，员工细致周到、彬彬有礼、动作麻利，却又不会让您感到匆忙。住宿和餐饮体验都同样出色的酒店实属难得，而这家酒店在各个方面都做到了极致。 在我看来，亚特兰大万豪侯爵酒店更好。 （原文） ⭐⭐⭐⭐⭐ Atlanta Marriott Marquis – A True Five-Star Experience The Atlanta Marriott Marquis is absolutely fantastic! From the moment you step inside, you’re greeted with top-notch hospitality and a level of service that truly stands out. Everything about this place is immaculate — from the cleanliness and atmosphere to the way the staff carries themselves. Every single person I interacted with, from the front desk to the restaurant staff, was incredibly friendly, professional, and welcoming. There wasn’t a single person who came across as rude or dismissive — everyone genuinely cared about making sure guests had an excellent experience. The restaurant inside the hotel deserves a special mention. The food was delicious — fresh, flavorful, and beautifully presented. The service there matched the quality of the food perfectly, with staff who were attentive, polite, and quick without ever making you feel rushed. It’s rare to find a place where both the accommodations and the dining experience are equally outstanding, but this hotel nails it on every level. In my opinion, the Atlanta Marriott Marquis delivers better

（由 Google 翻译）我们于10月25日至27日周末入住这家酒店，参加One Music音乐节。周六凌晨2点至3点，我在停车场等候了40分钟，想从车里取回一些过夜的东西，但最终还是没能取到。这非常不方便，尤其是考虑到代客泊车每晚要67美元。周日晚上11点左右，我看完演唱会回到房间，发现熨衣板上放着一个酒瓶和一只破了洞的红色蕾丝手套，这些东西都不是我的。我立即前往前台（Rio和经理DG）说明了情况。他们展开了调查，并安排保安搜查了我们的房间（2714）。他们给我们换到了另一个房间（3310），保安再次检查了房间，确保我们的安全。然而，到了新房间后，我们发现浴室的塞子坏了，而且水也不热。我去前台告知他们新房间的情况，但他们并没有催促我换房，我猜是因为当时已经很晚了。第二天早上9点左右，我们还在睡觉的时候，有人试图未经允许就进入我们的房间。当时我觉得很危险，因为任何人都可以随时进入房间。我去了前台，和前台接待员以及经理谈了这件事，也提到了代客泊车服务。代客泊车经理/主管联系我说他们正在调查此事，会在退房前联系我。酒店经理给了我们一些酒店代金券，但代客泊车经理之后就再也没有联系过我。 （原文） We stay here the weekend of October 25-27 for One Music Fest. On the first night Saturday early Sunday between 2-3am, I sat in the parking lobby for 40 minutes waiting to retrieve somethings out of my car for the night, which I still wasn’t able to retrieve. That was such as inconvenience especially when they cost of valet is $67/night. On Sunday when I returned from the concert for the night around 11pm, I entered my room to find a wine bottle and a lace red glove with a hole in it on my ironing board that didn’t belong to me. I immediately went to the receptionist (Rio & Manager DG) at the front desk and spoke with them about the situation. They opened an investigation and had security to search our room (2714). They moved us to another room (3310) security did a walk-through to make sure we were safe. Once we were in the new room, we noticed that the bathroom plug did not work and the water wasn’t hot. I went to the receptionist to bring them aware of what was going on in the new room and it wasn’t pushed for me to get a new room, I’m assuming because it was also late at night. The next morning around 9 AM while we were sleeping, someone tried to enter our room without announcing themselves. At that point in the trip, I felt as if we were in danger because anyone could just enter your room at any time. I went to the front and spoke with the receptionist and the manager about this issue and also the valet experience. The valet manager/supervisor reached out stating that they were doing an investigation and will contact me before checkout. We were given a hospitality credit by hotel manager but the valet manager never reached back out to me.

（由 Google 翻译）我多年来一直入住这家酒店，每次体验都非常棒。员工热情友好，房间一尘不染，服务也始终如一地可靠。每次来亚特兰大，这里都是我的首选。非常感谢万豪酒店全体员工，让我的每次入住都倍感宾至如归。 （原文） I’ve been staying at this hotel for years and it’s always been a great experience. The staff is kind, the rooms are spotless, and the service is reliable every time. This is my go-to spot whenever I’m in Atlanta. Big thanks to the entire Marriott team here for making every stay feel welcoming.

（由 Google 翻译）抬头望去，大堂令人印象深刻，酒店拥有数量惊人的客房。工作人员彬彬有礼，代客泊车员彬彬有礼、友好热情。代客泊车非常方便，但价格不菲。房间维护不佳，急需翻新。空调温度忽冷忽热，有时令人感到寒冷，有时却又闷热难耐，而且噪音很大。淋浴间如果能配备手持式淋浴器就更好了，而且淋浴间的地板已经剥落。电梯间光线昏暗，需要一些照明。走廊需要翻新，感觉与大堂区档次不一。走廊非常昏暗肮脏。我们入住期间，电梯经常出现故障，我们不得不爬楼梯——楼梯上弥漫着难闻的尿味，而且非常脏。非常不方便！！我之前去过亚特兰大参加其他会议，也住过希尔顿酒店，所以觉得万豪酒店也不错，但遗憾的是，选择这家酒店的人不是我。如果是我来决定的话，我不会推荐住在这里。 大堂里的星巴克和 High Velocity 都是很棒的选择，因为两家店的服务都很棒。 （原文） The lobby is impressive as you look up and see massive amount of rooms the hotel is able to occupy. Staff were courteous and valet were polite and friendly. Valet parking was very convenient, however costly. The rooms were not well maintained and were in desperate need of updating. The air conditioning varied in temperature from freezing to being stuffy and was noisy. The shower would have been better if there was a hand held unit and the floor of the shower was peeling . Elevator area was dark and needed some lighting. The hallways need to be updated as it felt like it was not the same caliber as the lobby area. Very dark and dirty. While we were there the elevator kept breaking down and we had to access the stairs- horrible smell of urine and so dirty. Major inconvenience!! I have been to Atlanta for other conferences and stayed in the Hilton, so figured the Marriott would be fine, but sadly I was not the individual who selected this establishment. I would not recommend staying here if I had been making the decision. The Starbucks in the lobby is a great perk as well as High Velocity as both were great service.

（由 Google 翻译）这里是周末度假的好去处。房间干净整洁，服务一流——真的感觉像在家一样。客房服务也很棒（早餐鸡肉华夫饼绝对推荐）。我甚至还预订了水疗中心的按摩服务，Tanya 让我感觉非常舒适！他们坦诚地告知了所有费用，并解答了我所有的问题。 （原文） This was a great place to have a weekend getaway. Rooms were clean and the service was amazing- felt like I was at home honestly. Room service items were amazing (definitely recommend the chicken & waffles for breakfast). Even booked a massage at the spa and Tanya made me feel so pampered! They were upfront about any charges and answered all of my questions.

（由 Google 翻译）我们入住惠特利酒店，服务简直棒极了！我们是为了庆祝女儿的生日而来，酒店贴心地送来了气球和饼干到房间。从抵达酒店到离开，所有员工都非常热情周到、专业高效。这是一次非常愉快的住宿体验。 （原文） We stayed at the Whitley and the service was PHENOMENAL. We were there for our daughter’s birthday and they had balloons and cookies sent to the room, which was extremely kind. From the time you arrive, until the time you leave, the entire staff is extremely courteous and professional. Wonderful stay.

（由 Google 翻译）工作人员非常周到，房间一尘不染。我唯一不满的是大堂的用餐区——桌子本来可以更干净一些。不过，服务还是很出色的；团队观察敏锐，响应迅速，我一抬头就能看到，随时准备提供帮助。礼宾员总是放下手头的工作，随时准备提供帮助。 （原文） The staff was extremely attentive and the rooms were spotless. My only critique would be the dining area in the lobby — the tables could have been cleaner. Still, the service was outstanding; the team was observant and responsive, always ready to help the moment I looked up. The concierge made it a point to drop anything he was doing to help as needed.

（由 Google 翻译）我很少写评论，但我和我的伴侣在惠特利酒店 (Hotel Whitley) 受到的无微不至的照顾，让我忍不住想分享这段经历。 由于出院时间不确定，我住院一周后，通过第三方预订了当天的房间。下午3点入住时，我们礼貌地询问是否可以延迟退房，并简要解释说，由于我的药物问题，我们需要额外休息，然后才能长途跋涉返回查尔斯顿。 接待员（我很遗憾没记住她的名字）非常热情周到。她立即提供了下午2点的免费退房服务，然后问了一个感人的问题：既然我已经出院了，我们是不是在庆祝好消息？她的善意让我们深受感动，并确认我们确实在庆祝好消息和自由。 她的慷慨远不止于此。在我们入住房间大约两小时后，一位行李员送来了一份“免费”的惊喜礼物：气球、巧克力和沃斯 (Voss) 矿泉水。这份意想不到的善举对我们来说意义非凡。 酒店本身很漂亮，房间也干净得无可挑剔，正是我漫长康复之路开启前一晚好好休息所需要的。 感谢你们无微不至的款待，你们无微不至。正是这些小细节，让这地狱般惊险刺激的一周突然变得美好起来。惠特利酒店真的太棒了，我会毫不犹豫地推荐它。 （原文） I rarely write reviews, but the exceptional care my partner and I received at the Hotel Whitley compels me to share our experience. We made a same-day reservation through a third party after my week-long hospital stay, as our discharge timing was uncertain. Upon checking in at 3 pm, we politely inquired about a late checkout, briefly explaining that we needed extra rest due to my medication before our long drive home to Charleston. The receptionist (I regret not catching her name) was incredibly compassionate. She immediately offered their complimentary 2 pm checkout and then asked a touching question: since I had been discharged, were we celebrating positive news? We were truly moved by her kindness and confirmed we were, indeed, celebrating very good news and freedom. The generosity didn't stop there. About two hours after settling into our room, a bellman arrived with a surprise "on the house" gift: balloons, chocolates, and Voss water. This unexpected act of kindness meant the world to us. The hotel itself is beautiful, and our room was impeccably clean, exactly what was needed for a proper night's rest to begin my long road to recovery. Thank you for the incredible hospitality that went far above and beyond. It’s the small things that make the end to a hellish and scary week suddenly better. The Hotel Whitley is truly fantastic, and I will recommend it without hesitation.

（由 Google 翻译）床和枕头非常不舒服；我只睡了三个小时，睡眠质量很差。我去前台看看是不是所有房间都用同样的床垫，前台的先生向我保证所有房间都用的是Tempur-Pedic床垫。他说今天下午会有更多房间空出来，所以他会考虑帮我们换房间，然后通知我们。七个小时后我们回来，没有收到任何消息或更新。我检查了床，因为我不敢相信它是Tempur-Pedic的，而我们房间里的床垫是Sealy品牌的弹簧床垫。我再次打电话给前台，被告知他们没有我今天早上的通话记录，没有任何记录。今晚那位先生提出派人来把我们床上的弹簧床垫拆掉——我解释说这修不了床垫。他还提出要拿一张折叠床——这太荒唐了。然后他向经理确认了所有床都是弹簧床垫。我想说，根据评论，我是极少数抱怨床的人之一，所以也许只是我一个人。我上次发现床这么不舒服是在 5.5 年前，我们每年旅行 2-3 个月（过去 12 个月中有 92 天）。不幸的是，这是一次糟糕的经历。至于早餐，不要选择 38 美元的自助餐 - 它根本不是三星级酒店所期望的那种自助餐，更不用说五星级豪华酒店了。这是浪费钱。炒鸡蛋看起来像是打蛋器或速溶鸡蛋？（它们尝起来一点也不像炒全蛋。）法式吐司不知何故软塌塌的。亮点是橙汁很好喝，他们还应我们的要求将 Nespresso 送到我们的房间。除此之外，不幸的是，从我们进门开始，整体体验都很糟糕；绝对不是五星级的。 （原文） Very uncomfortable bed and pillows; I only got three hours of terrible sleep. I stopped by the front desk to see if all the rooms had the same mattress and the gentleman at the front desk assured me that all the rooms had Tempur-Pedic mattresses. He said more rooms will be available this afternoon so he would look into moving us and let us know. We returned seven hours later and there was no message for us or update. I checked the bed because I couldn’t believe it was a Tempur-Pedic, and the mattress in our room is a Sealy brand innerspring. I called back down to the front desk and was told they have no record of my conversation from this morning, no notes about anything. The gentleman this evening offered to have someone come remove the boxspring from our bed—which I explained would not fix the mattress. He also offered to bring up a rollaway bed—which is absurd. Then he confirmed with his manager that all the beds are innersprings. I’ll say, based on the reviews, I’m one of the very few people who has complained about the beds so maybe it’s just me. The last time I found a bed this uncomfortable was 5.5 years ago, and we travel for 2-3 months a year (92 days in the last 12 months). Unfortunately, this was a terrible experience all around. As for breakfast, do not get the $38 buffet—it was in no way the type of buffet someone expects at a 3-star hotel, let alone a 5-star luxury hotel. It was waste of money. The scrambled eggs seemed to be egg beaters or instant eggs? (They tasted nothing like scrambled whole eggs.) The French toast was somehow limp and dry. The high points would be that the orange juice was delicious, and they brought up a Nespresso to our room upon request. Otherwise, unfortunately, an overall terrible experience since we walked in the door; definitely not 5-star.

（由 Google 翻译）我在这里预订了房间和水疗日，准备在家度假。住宿体验很差，首先是淋浴水压，淋浴到一半就变低了。其次，“经理”戈登非常粗鲁，缺乏人情味。万豪酒店做得还不错，但考虑到花的钱，这次住宿不值得，我永远不会推荐，也不会再来。不过，我的按摩很棒，水疗工作人员也很棒。 （原文） I booked a room and spa day for a staycation here. The stay was NOT the best, starting with the water pressure in the shower, it went low in the middle of my shower. Secondly Gordon the “manager” was very rude and unpersonable. Do better Marriot, for the money being spent the stay was not worth it, I would never recommend nor will I ever return. My massage on the other hand was lovely as well as the spa staff.

（由 Google 翻译）惠特利酒店是我们亚特兰大的首选酒店。员工非常友善。前台经理罗马里奥（Romario）服务出色，前台接待员贾斯汀（Justin）也非常友善，他们总是专业高效，为客户服务增添了卓越的品质。 我强烈推荐惠特利酒店。 我唯一的抱怨是停车场价格昂贵，而且停车场可能是其他公司的私人停车场。 （原文） The Whitley is our go to hotel when in Atlanta. The staff is pleasant. They have a wonder Front Desk Manager Romario, and a super kind Front desk agent Justin, who are always professional adding to customer service excellence. I highly recommend the Whitley. My only complaint is the expensive parking which may be privately owned by another company.

好学校

（由 Google 翻译）我在这里参加会议，感觉就像住在“荣誉”版的酒店里——一切都高效、干净，学术水平也一流。房间宽敞，床软硬适中，支撑性也很好，地理位置堪称市中心的梦幻之地：距离校园、美食街和MARTA地铁站仅几步之遥。前台工作人员热情地迎接你，仿佛他们已经知道你期中考试考得了高分。自助早餐？危险——但危险程度恰到好处。我扣了一颗星，因为空调有两种模式：北极探险模式和亚特兰大的夏天模式。不过，如果你想要舒适又带着一丝黄夹克的自豪感，这里绝对是你的不二之选。 （原文） Stayed here for a conference and felt like I was in the ‘honors’ version of a hotel—everything efficient, clean, and academically on point. Rooms are spacious, beds are the perfect mix of soft-but-supportive, and the location is a Midtown dream: steps from campus, food, and MARTA. Front desk staff greet you like they already know you aced your midterms. The breakfast buffet? Dangerous—in the best way. Lost one star because the A/C had two moods: Arctic expedition or summer in Atlanta. Still, if you want comfort with a dash of Yellow Jacket pride, this is the spot.

（由 Google 翻译）我最近出差在佐治亚理工学院酒店及会议中心住了一周。如果我以后有机会再来亚特兰大市中心，我一定会住在这里。酒店员工的服务非常出色，我的房间和公共区域是我住过的最干净的酒店之一。 至于酒店员工，在我入住期间，我向每位员工寻求帮助时，他们都竭尽全力地帮助我，而且非常热情。刚到的时候，我需要停车亭的帮助，前台的Jaylen非常热情好客，乐于助人。停车亭需要扫描酒店发送到手机上的二维码。我手机上的二维码无法使用——后来我才意识到是我手机摆放的角度问题。好在Jaylen和他的经纪人Carrington主动提出帮我把二维码打印出来，这样我就不用自己跑到商务中心去打印了。我还购买了一周的食品杂货，并把易腐烂的物品放在冰箱里。我之前没有意识到，第一天晚上，冰箱就坏了。第二天早上，工作人员很快就更换了冰箱，经我询问后，他们承担了我丢失的易腐物品的费用。我的行李箱在第一天也坏了，我不得不重新订购一个。那周晚些时候，他们慷慨地帮我送货上门。 房间方面，我住的是双人标准间。房间宽敞，配有迷你冰箱、保险箱、智能电视和其他各种先进的设施。房间没有微波炉，但一楼有一个公用的微波炉。除了有一晚隔壁房间的人吵闹了一会儿之外，房间里非常安静。除此之外，睡眠质量都很好。 酒店提供停车场，停车费为21美元/天，停车场距离酒店仅几步之遥。这比该地区的许多其他酒店便宜得多。 周边地区热闹非凡，而且由于位于佐治亚理工学院校园内，看起来相对安全安静。步行即可到达许多餐厅。酒店提供早餐和午餐自助餐，价格分别为 16 美元和 18 美元。有一天我尝试了午餐自助餐，冷热菜品选择丰富。酒店还设有一个现点现做的服务台，您可以点三明治和汉堡。 总的来说，我非常享受这次住宿。 （原文） I recently stayed at the Georgia Tech Hotel and Conference Center for a week on business. If I ever have to stay in downtown ATL again, I will be staying here. The staff provided exceptional customer service and my room and the common areas I visited were among the cleanest hotels I've visited. As far as the staff, each person I requested assistance from throughout my stay went above and beyond to help me and did so with kindness. When I first arrived, I needed assistance with the parking kiosk, and Jaylen, who works the front desk was extremely helpful and welcoming. The kiosk requires you to scan a QR Code that the hotel texts to your phone. The code on my phone wouldn't work--I realized later that it was how I angled my phone. But, Jaylen and his manager, Carrington offered to print the code on paper for me instead of me having to go up to the business center and do it myself. I also purchased groceries for the week and stored perishable items in the fridge. I didn't realize it, but overnight the first night, the fridge went out. The staff quickly replaced the fridge the next morning and after I inquired, they covered the cost of the perishable items that I lost. My suitcase also broke that first day, requiring me to order another one. Later that week, they graciously handled the delivery. For the room, I stayed in a two queen standard room. The room was spacious and included a mini fridge, safe, smart tv, and various other up-to-date amenities. There isn't a microwave, but a common one is available on the first floor. The room was pretty quiet with the exception of one night or so where the people in one of the neighoring rooms were shouting for a bit. Other than that, sleep was pretty solid. Parking is provided at a rate of $21/day at its attached garage, which is a short walk to the hotel. This is a lot cheaper than many other hotels in the area. The surrounding area is active and appears to be relatively safe and quiet, being that it is part of the Georgia Tech campus. There are a number of restaurants in walking distance. The hotel provides a breakfast and lunch buffet for $16 and $18, respectively. I tried the lunch buffet one day, and it had a good selection of hot and cold food items. There is also a made-to-order station where you can request sandwiches and burgers. Overall, I thoroughly enjoyed my stay.

（由 Google 翻译）我在佐治亚理工学院酒店及会议中心度过了一段美好的时光！酒店漂亮、宽敞、舒适。我来这里参加一个会议，设施一流——许多设备齐全的现代化会议室确保了会议的顺利进行。餐厅的食物也很美味，种类丰富。总的来说，体验很棒，地理位置优越，我强烈推荐。 （原文） I had a wonderful stay at the Georgia Tech Hotel and Conference Center! The hotel was beautiful, spacious, and very comfortable. I was there for a conference, and the facilities were excellent — plenty of well-equipped, modern conference rooms that made the event run smoothly. The cafeteria food was also good with a nice variety. Overall, a great experience, good location, I highly recommend it.

（由 Google 翻译）还行，但作为一个去过世界各地和美国各地，住过很多价格更低但条件好五倍的酒店的人，我觉得这家酒店不值他们网站上标价的每晚180美元以上（含税）。我在Booking.com上订的，大概150美元——以后不会再订了。我去华盛顿特区的时候，在阿灵顿（靠近里根国家机场）订的酒店才花了130美元。那里的早餐选择更多，条件也一样好。GT酒店和会议中心价格这么高，唯一的理由就是它位于大城市。我觉得不值。 （原文） It's ok, but as a traveler who's been all over the world and USA at hotels that are less expensive,but 5x as nice, this place isn't worth the +$180 total a night(after tax) it asks for on their website. I paid about$150 on booking.com. -won't do that again. Paid $130 for hotels in Arlington near DCA for a Washington DC trip. They had better breakfast options and were equally as nice. Just because GT hotel and conference is in a big city is the only reason for the BIG price. Not worth it to me.

（由 Google 翻译）这家酒店的体验无与伦比！这篇评论主要想强调一下大堂酒吧的调酒师Shenon和Tiffany。她们知识渊博，专业技能娴熟，最重要的是，她们调制成人饮品的技艺非常精湛。我的同事们都强烈推荐这家酒店，我们一定会回来度假或参加各种会议！ （原文） The hotel experience at this property is second to none! The purpose of this review is to highlight the mixologists Shenon and Tiffany at Lobby Bar. These ladies were very knowledgeable, professional and most importantly very awesome at concocting adult beverages. This property comes highly recommended amongst my business colleagues and we will definitely be back for holiday and various conferences!

（由 Google 翻译）入住手续办理得很快，很顺利。我的房间很干净，床很舒服。景色也不错。现在凌晨3点到4点，工作人员很粗鲁。我点了餐，他们就把它和其他人的餐放在柜台上。我打电话问了问，结果他们态度很差。 （原文） Checkin was nice and quick. My room was clean, bed comfy. I also had a nice view. Now the morning 3 to 4am staff was rude. I ordered food and the just let it sit on the counter with everyone else's. I called down to ask and was met with attitude.

（由 Google 翻译）我本来可以给五星好评。前台服务无可挑剔，专业高效。特别要感谢客房服务员，她们举止得体、安静有礼。我的房间干净整洁，所有设施都运转正常。他们真的值得五星好评。然而，早餐服务却让我失望。自助餐价格过高，食物却像超市里卖的，根本不值30美元左右。当时餐厅并不忙，我的女服务员只来过我的桌两次：一次是问我要不要咖啡，另一次是等我吃完才来结账。我的盘子很脏，咖啡是冷的，水、果汁和咖啡都没有续杯。账单上“为了方便我”，还给出了18%、20%和22%的小费建议……我通常给的小费远不止这些。这位女士错失了惊喜的机会。君悦酒店也错失了获得五星好评的机会。也许下次吧，拭目以待。 （原文） I could give 5 stars. Front desk service was impeccable, professional and efficient. I want to send a special thanks to housekeeper. They were discreet, silent and respectful. My room was clean and neat. Everything worked properly. They really deserved 5 stars. However, my disappointment was at the breakfast service. Overpriced buffet with grocery stores itens that do not justify paid around $ 30.00. The place wasn’t even busy and my lady server was at my table twice: to offer me coffee and by the time I finished, to give my bill. I had dirty plates, cold coffee, no refills for water, juice or coffee. The bill “ for my convenience “ provided gratuity suggestion calculations of 18%, 20% and 22%…I usually tip way above this. The lady missed the opportunity to be surprised. Grand Hyatt missed the opportunity to get 5 stars. Maybe next time. Lets see.

（由 Google 翻译）这家酒店真是太棒了！我住得很开心，肯定会再来的！ 食物很美味。我点了The Fabled和Cassis两家餐厅。我度假的时候只允许自己吃猪肉培根，所以发现Cassis的培根是用烤箱烤的而不是煎的，有点小失望。烤箱烤的培根口感不太好，味道也略逊一筹。虽然还不错，但算不上惊艳！ 床很舒服，天哪，床单也超级舒服！我查了一下是谁设计的，可惜只知道是凯悦酒店特供的。 我很喜欢可以提前入住，也确实用上了。不过，自助停车场不在酒店旁边。每次都要穿过马路去停车场，很不方便，而且停车费每晚49美元，价格也不便宜。总的来说，如果您重视能够自己停车、舒适的床、良好的地理位置、允许携带宠物狗、优美的环境/房间和美味的食物，我会推荐这家酒店。 （原文） Such a lovely hotel! I enjoyed my stay and will definitely be back! The food was delicious. I tried The Fabled and Cassis. I only allow myself to eat pork bacon while on vacation so I was slightly disappointed to find that Cassis prepares their bacon in the oven versus pan frying it. Oven cooked bacon takes away from the texture of the bacon and unfortunately, diminishes the delectability. It was still good, but not great! The bed was of good comfort and oh my goodness, the bedsheets were extremely comfortable! I searched to see who designed them but unfortunately, it only stated that it was specifically made for Hyatt. I appreciated the opportunity for early check-in which I did utilize. However, the parking garage for self parking was not attached to the hotel. It was inconvenient having to walk across the street to the parking garage, especially with the cost of parking being high at 49 dollars per night. Overall, I would recommend this hotel if you value being able to park your car yourself, a comfortable bed, good location, dog friendly, a beautiful environment/room, and delicious food.

（由 Google 翻译）地理位置绝佳，入住体验非常棒。 这次因公出差入住，体验非常好。酒店干净舒适，价格也合理。地理位置完美，步行即可到达众多餐厅和酒吧。我们每年都会因为附近的工作活动入住这家酒店，每次体验都一样好。我平时比较喜欢万豪酒店，但说实话，这附近的其他万豪酒店都不如这家凯悦酒店。强烈推荐！ （原文） Fantastic stay in a great location. Stayed here for work and had an excellent experience. The hotel is clean, comfortable, and reasonably priced. The location is perfect, with plenty of restaurants and bars within walking distance. We stay here once a year for a nearby work event, and it’s always consistent. I’m a Marriott guy, but honestly, the equivalent Marriotts in this area aren’t as nice as this Hyatt. Highly recommend it.

（由 Google 翻译）我在路上奔波了好几个月，住过一些水准不达标的酒店。但这家君悦酒店真是太棒了！首先，前台的John和Larry服务非常出色，他们确保我顺利办理入住，还提供了周边地区的建议。房间价格实惠，24楼的景色一览无余。终于，我在这张舒适的床上睡了个好觉！以后一定会再来这里住。 （原文） I have been on the road for months, and experienced some hotels that are not up to their standards. But this Grand Hyatt was phenomenal! Starting off with the exceptional service from John and Larry at the front desk who ensured I had a smooth check in and offered suggestions around the area. The rooms were great for the price and the views from the 24th floor were immaculate. Finally I had the best sleep in a while in this comfortable bed! Will be sure to stay here again in the future

（由 Google 翻译）无论是谁决定翻新这里，都值得大家起立鼓掌，或许还能终身享用卡西斯自制煎蛋卷的美味。我的转角房间棒极了。这次翻新做得很棒。健身房在两天里都派上了用场。它仍然是我一直以来的最爱之一。我就是那种人。泳池只有中午12点到下午2点有阳光，所以要提前计划。这家酒店最棒的特色是它的小日式花园！它简直就是个减压神器。地理位置优越，服务一流。 （原文） Whoever decided to renovate this place deserves a standing ovation and maybe a lifetime supply of those build your own omelets from Cassis. My corner room was fantastic. This renovation was done well. The gym came in handy on both days. Still one of my all-time favorites. I’m that person. The pool only gets sun from 12-2 so plan accordingly. This hotel’s best feature is its little Japanese garden! It’s basically a stress eraser. Solid hotel in a fantastic location.

（由 Google 翻译）我无法用言语表达我有多喜欢这家酒店！我经常来这里。一切都非常顺畅，工作人员友好热情，乐于助人。我喜欢前台的每一个人，从Drew、Darren到Megan！酒店很漂亮，食物也非常棒。我超爱Cassie's Breakfast的蓝莓煎饼！这里永远是我最爱的家外之家！ （原文） Words can't explain how much I love staying at this property! I come here all the time. Everything is so seamless and staff is friendly and very helpful. I love everyone at the front desk from Drew, Darren and Megan! Property is beautiful and amazing food is phenomenal I love thr Blueberry pancakes from Cassie's Breakfast! Forever will be my favorite Home away from home!

（由 Google 翻译）这家酒店最棒的地方在于地理位置。就在菲普斯对面。停车费贵得吓人——每次停车每晚50美元。床垫超级软，对我的背很不好。床上用品和床单是万豪的常规品质，还不错。房间里有一股霉味，很闷。空调声音很大。只能调节温度，但不能关。 （原文） Location was the best thing about this hotel. It’s right across from Phipps. Parking was horrendously expensive - $50 per entry/overnight. The mattress is super soft and terrible for my back. Beddings and linens are regular Marriott quality which is pretty good. The room smelled pretty moldy and stuffy. AC was super loud. You can only change the temperature but you can’t turn it off.

（由 Google 翻译）我和我的团队非常喜欢在亚特兰大西格尼亚酒店 (The Signia) 的住宿体验！如果有机会，一定要来！这家酒店为您提供的舒适和便利设施绝对物超所值！从入住开始到结束，我们享受到了优质的客户服务！更棒的是，酒店离梅赛德斯-奔驰体育场 (Mercedes-Benz Stadium) 近在咫尺。 我们遇到的每个人都热情好客！从入住开始到安顿下来，Logan 都给予了我们很大的帮助。如果有机会升级到西格尼亚俱乐部 (Club Signia)，一定要升级！您不会后悔的！物超所值！西格尼亚俱乐部 (Club Signia) 的每个人，我的意思是说，在我们入住期间，西格尼亚俱乐部 (Club Signia) 的每个人都竭尽全力地为我们服务。Jael 调制了顶级美味的饮品。主厨 Ryan 的菜品非常美味！Netsanet 人很好！Latrestian 非常细心周到！在我们入住期间，Arkeia 一直像个贴心人！无法用言语形容我们与她在一起的体验。她绝对是我们遇到过的最棒的！在西格尼亚俱乐部 (Club Signia) 的时光里，她让我们感觉非常特别，并确保我们得到了所需的一切！我们感谢全体员工。他们在我们的旅途中竭尽全力！他们让我们的住宿体验非常棒！再次感谢！ （原文） My crew absolutely loved our stay at The Signia in Atlanta! If you have a chance to stay here, do it. You deserve the comforts and amenities this hotel has to offer! We had great customer service from the beginning til' the end of our stay! The bonus is that it was a hop, skip and jump away from Mercedes Benz Stadium. Everyone we encountered had great hospitality! Logan was a major help from the beginning of our stay and getting us settled in. If you have a chance to upgrade to Club Signia, do it! You won't regret it! Worth the money! Everyone and I mean everyone at Club Signia went above and beyond to cater to us during our time. Jael made top tier, yumny drinks. Ryan the Chef had delicious food! Netsanet was very nice! Latrestian was very attentive! Arkeia was such a sweetheart the entire time of our visit! Words can't describe our experience with her. She was the absolute best ever! She made us feel so special during our time at Club Signia and made sure we had everything we needed! We appreciate the entire staff. They all went above and beyond duting our trip! They made our stay an amazing experience!!!! Thank you again!!!

（由 Google 翻译）Abi 的服务员太棒了。我去过四楼好几次了，他是我遇到过的最好的服务员。酒吧的 Brian 在我一次用餐时也很周到。总的来说，服务员们都很用心，尽力让这次用餐体验物有所值。我只想让菜上桌时热乎乎的，毕竟它本来就是热菜。我肯定会再来的。这里现在是亚特兰大最热门的酒店。不过停车费贵得吓人。尤其是如果我不住店的话，应该单独收取拜访客人的费用。 （原文） Abi was such a great server. I've been to the 4th floor the separate times now and he was by far the best server I've had. Brian at the bar was attentive on one of my visits as well. Overall, the servers pay attention and try to make the experience worth it. I just want my food to come out hot of it's intended to be a hot dish. I'm sure I'll be back here. It's the hottest hotel in Atlanta right now. The price for parking is atrocious though. Especially if I'm not staying the night, there should be a separate fee for visiting a guest.

（由 Google 翻译）我在西格尼亚酒店住了一周，参加了一个工作会议。酒店本身不错，但服务也非常出色。下午茶主管Xavier Dukes非常热情周到，在一天晚上帮我的团队准备了第二天早上的会议场地。他的好意让我非常感激。每天早上在西格尼亚俱乐部工作的两位女士服务周到，令人赞叹。我入住时房间确实出现了一些维护问题，但工程人员很快就解决了，而且全程都非常友好专业。酒店地理位置优越，方便参加城里的各种活动。我以后一定会再来入住。 （原文） I stayed at the Signia for a week for a work conference. The hotel was nice, but the service was exceptional. Xavier Dukes, the pm supervisor, went above and beyond to help my team prepare a space one night for a meeting the next morning. His kindness was really appreciated. The two women who worked Club Signia each morning were amazing and attentive. I did have a maintenance issue with my room upon check in, but the engineering staff corrected it quickly and were kind and professional the entire time. The location is great for any events taking place in the city. I would definitely return for a future stay.

（由 Google 翻译）办理入住时，Darrius（他的头发真漂亮！）热情地在排队等候，热情地迎接了我。他非常亲切、平易近人、友好。他不仅帮我提前办理了入住，还确保我在整个入住期间都得到悉心照料。Darrius甚至把我介绍给了休息室经理JB，JB也同样热情好客，亲自带我参观了我大部分时间都在工作的休息室。 特别感谢客房部经理Gabby，当她的团队忙得不可开交时，她亲自过来帮我打理房间。她的善良和谦逊真的令人印象深刻。 在休息室，我受到了非常棒的调酒师Reyes的照顾。他的饮品堪称完美，10/10，而且他能调制任何饮品！Brice也充满活力，让我整个入住期间都保持着良好的氛围。Min也是我的挚爱，她非常亲切、周到、友善。 总而言之，我已经向朋友、家人和同事推荐了这家酒店。一尘不染，客服一流，员工也棒极了。下次来亚特兰大，我一定会再来的！ （原文） At check-in, I was warmly greeted in line by Darrius (with the great hair!). He was incredibly kind, relatable, and friendly. Not only did he assist me with early check-in, but he also made sure I was taken care of throughout my entire stay. Darrius even introduced me to the lounge manager, JB, who was just as welcoming and personally showed me around the lounge where I spent most of my time working. A special thank you to Gabby, the housekeeping manager, who personally came up to assist me with my room when her team was tied up. Her kindness and humility truly stood out. Within the lounge, I was taken care of by an amazing bartender, Reyes. His drinks were flawless, 10/10, and he can make anything! Brice also brought great energy and kept the vibes going throughout my stay. Min was another gem so sweet, attentive, and kind. Overall, I’ve already recommended this hotel to friends, family, and colleagues. It’s spotless, the customer service is top-notch, and the staff are simply amazing. I’ll definitely be back on my next trip to ATL!

（由 Google 翻译）我最近在佐治亚州亚特兰大的西格尼亚酒店 (Signia Hotel) 度过了一段美好的时光，它完全超出了我的预期。酒店地理位置优越，非常适合前往亚特兰大会议中心参加会议的宾客，将便利与舒适完美结合。 从我抵达的那一刻起，前台礼宾人员就热情地迎接我，让我的入住过程顺利而愉快。他们卓越的服务和友好的推荐极大地提升了我的入住体验。 我入住的客房享有令人叹为观止的城市全景，这极大地提升了整体体验。在如此壮丽的景色中放松身心，真是令人愉悦。房间宽敞、设施齐全，维护得也一丝不苟。 酒店的一大亮点是健身房和泳池区，可以俯瞰标志性的梅赛德斯-奔驰体育场。这两处设施都堪称一流，为我的旅途提供了放松身心、保持活力的绝佳场所。 总而言之，亚特兰大西格尼亚酒店将奢华、服务和地理位置完美地融合在一起。我强烈推荐给所有来亚特兰大参加会议或只是想探索这座城市的人。我迫不及待地想再次入住！ （原文） I recently enjoyed a wonderful stay at the Signia Hotel in Atlanta, Georgia, and it exceeded all my expectations. Located ideally for those attending conferences at the Atlanta Congress Convention Center, the hotel offered the perfect combination of convenience and comfort. From the moment I arrived, the front desk concierge provided a warm welcome, making the check-in process smooth and pleasant. Their exceptional service and friendly recommendations greatly enhanced my stay. The room I stayed in featured breathtaking panoramic views of the city, which greatly added to the overall experience. It was a delight to unwind with such a spectacular view. The room was spacious, well-appointed, and meticulously maintained. A standout feature of the hotel was the gym and swimming pool area, which overlooked the iconic Mercedes-Benz Stadium. Both amenities were top-notch, offering a great way to relax and stay active during my trip. In conclusion, the Signia Hotel in Atlanta provided a seamless blend of luxury, service, and location. I highly recommend it to anyone visiting for a conference or simply looking to explore the city. I can't wait for my next stay!

（由 Google 翻译）我的旅程一开始有点坎坷，但在 Darrius S、Kyah T 和 Kierrica 的帮助下！他们每个人都给了我无微不至的帮助。在我预订房间丢失后，他们帮我预订了一周的房间。这家酒店真是太棒了，从员工到大堂入口、健身和水疗中心，再到餐厅，都让人感觉像红毯一样隆重。我一定会再来住的。地理位置优越！ 缺点： 代客泊车的日费有点高。员工很棒！！ 整体体验 10/10！！ 感谢维修部的 Andre 送了我一个遥控器！哈哈，有些酒店客人喜欢留作纪念品（太搞笑了） 迫不及待想再来这里住！:) （原文） My trip started off a bit rocky but with the help from Darrius S, Kyah T, and Kierrica! I couldn’t have asked for better assistance from each of them. They were able to secure me a room for a week after the loss of my reservation. This hotel was absolutely incredible, from the staff, the lobby entrance, fitness and spa center, and restaurants, you truly get a red carpet rollout. I will definitely come back and stay again. Great location! Con: Valet parking daily rate. It was a bit steep. Great staff!! Overall experience 10/10!! Thanks to Andre in maintenance for bringing me a remote! Haha some hotel guest like to keep as souvenirs (absolutely hilarious) Can’t wait to stay here again! :)

（由 Google 翻译）这个地方很漂亮，非常适合举办军事舞会/军事影响力会议。我们住的房间很不错。*虽然房间里没有Peleton自行车，但浴室很干净，水压也很棒。梅赛德斯奔驰体育场的景色非常棒。💯还会再来。从代客泊车员到礼宾员再到财务主管，每个人都非常友好。就连酒店餐厅的员工都很棒！咖啡厅也很棒。希望我们能再来！ （原文） This place was beautiful and perfect for the military ball/ Military Influence conference. The room we stayed in was nice. *not into the Peleton bike in the room" but hey the bathrooms were clean the water pressure was amazing. The views to the Mercedes Benz stadium was great. 💯 would stay again. Everyone was so nice from Valet to Concierge to FD. Even the staff in the hotel restaurants were great! Coffee shop was amazing. Hope we get to go back!

（由 Google 翻译）由于天气原因延误了航班，我不得不预订房间。当时已经很晚了，我也很累。首先，我的卡在电话里被拒了，我不明白为什么——虽然我去现场付款有效，但因为是现场付款而不是电话付款，所以多花了20美元。我实在太累了，只想赶紧离开酒店。电话那头的女士说的话我听不清楚，而且她的耳机里一直噼啪作响，这让事情变得更加棘手。 我以为在紧张的一天之后，可以舒服地泡个热水澡。没有。根本没有热水。最多只有温水。浴缸的底部很粗糙，坐在上面很疼（故意的），所以不太适合洗澡。 我试了试空调的控制器，但坏了。直到第二天我才发现，空调是分开的，而且在另一面墙上——尽管空调也有控制器。我冻了一整晚。 一个房间里传来很大的低音，让我头疼。午夜过后就开始了。我通常不爱抱怨，但最后还是因为太累了，我打电话到前台。凌晨两点半，前台调低了温度（不是关掉），我终于可以试着睡觉了。 总而言之，那真是个糟糕的夜晚。我觉得我应该省下将近200美元，在世界上最繁忙的机场碰碰运气，因为我根本没得到任何休息和放松。 往返机场的班车很棒，他们准时到达，而且每个人都很友好。前台人员也很友善，这也是我给这家酒店高于1分的唯一原因。这不是酒店员工的错，我只是希望希尔顿旗下的酒店房间质量能更好一些。 不过，如果你想要一个舒适的热水澡/淋浴，并且酒店里没有一个大派对让你睡不着，你还是另寻他处吧。 我希望有办法通过电子邮件联系他们——不过我估计他们现在也没什么办法了。 （原文） I had to book a place due to a missed flight connection due to weather delays. It was late at night and I was tired. First, my card was declined over the phone and I can’t figure out why - it worked in person and that cost $20 more because I paid in person instead of on the phone. I was desperate to get out of the hotel due to sheer exhaustion. It was hard to understand the woman on the phone and her headset kept crackling so it made things more difficult. I thought I’d have a nice, warm bath after a stressful day. Nope. No hot water at all. Just tepid water, at best. The tub floor is abrasive and painful to sit on (intentional) so not great for a bath. I tried the controls on the AC unit but they didn’t work. I didn’t find out until the next day that it was separate and on a totally different wall - even though the unit had controls too. I froze all night. There was a loud bass coming from one room and it gave me a headache. It started after midnight. I’m not one to complain usually but finally I called down to the front desk because I was exhausted. At 2:30 am, it was turned down (not turned off) so I could finally try to sleep. All in all, it was a miserable night. I think I should have saved almost $200 and just taken my chances on the floor of the busiest airport in the world because I got no rest or relaxation whatsoever. The shuttle to and from the airport was good, they arrived just as I needed them and everyone was friendly. The front desk people were kind as well, which is the only reason I give this place higher than a 1. It’s no fault of the staff there, I just expected better quality rooms for a Hilton brand. But still, if you want a nice, hot bath/shower and a hotel that isn’t one big party preventing you from sleeping, you might look elsewhere. I wish there was way to contact them by email - not that I expect there’s anything they’d do now.

（由 Google 翻译）我在亚特兰大机场希尔顿逸林酒店的入住体验非常顺畅舒适。酒店位置极其便利，距离亚特兰大机场仅几分钟路程，而且提供可靠的班车服务，方便快捷。大堂温馨宜人，还贴心地准备了经典的暖心曲奇，办理入住也很迅速。我的房间干净舒适，设施齐全，虽然部分区域略显陈旧，但这并没有影响整体入住体验。 酒店员工热情友好、专业周到，始终乐于助人。健身房干净整洁，非常适合快速锻炼，早餐种类丰富。晚餐美味可口，强烈推荐肋眼牛排。酒店有时会比较繁忙，机场噪音也在意料之中，但都在可接受的范围内。 总而言之，对于需要过夜或快速前往机场的旅客来说，这家酒店是一个可靠便捷的选择——房间干净整洁，服务周到，让您享受轻松无忧的入住体验。 （原文） I had a smooth and comfortable stay at the DoubleTree by Hilton Atlanta Airport. The location is extremely convenient—just minutes from ATL—with a reliable shuttle that makes getting in and out easy. The lobby was welcoming, complete with the classic warm cookie, and check-in was quick. My room was clean, comfortable, and well-equipped, though a bit dated in some areas, which didn’t affect the overall quality of the stay. The staff were friendly, professional, and consistently helpful. The gym was clean and useful for a quick workout, and breakfast offered a nice variety. Dinner was delicious and highly recommended the Ribeye steak. The hotel can feel busy at times, and there’s some expected airport noise, but nothing unmanageable. Overall, this is a solid, convenient choice for anyone needing an overnight stay or quick access to the airport—clean rooms, good service, and an stress-free experience.

（由 Google 翻译）毫不夸张地说，这是我住过的最破旧的希尔顿逸林酒店。我的房间看起来像是被人闯入过——门锁上有一个很大的、显眼的洞，让我感觉一点都不安全。浴室也不干净，即使我要求提供吹风机，他们也一直没送到我的房间里。 大堂的噪音也是个问题。我坐在大堂酒吧时，自动滑门发出刺耳的吱吱声，最后我不得不请工作人员喷点WD-40润滑剂。外出一天回到房间后，我发现梳妆台上爬满了蚂蚁。整个酒店的地毯都急需彻底清洗，或者说，干脆全部更换。 酒店的位置虽然离机场很近，但位置并不理想。然而，如果清洁和基本的维护都如此糟糕，便利性也就无济于事了。更糟糕的是，我房间的镜子上竟然有睫毛膏的痕迹——入住时就在那里，而且在我入住的三天里根本没人清理过。 总的来说，我对希尔顿逸林/希尔顿旗下的酒店期望更高。我不会再入住这家酒店了。 （原文） This was, without exaggeration, the dumpiest DoubleTree/Hilton property I’ve ever stayed in. My room looked like someone had tried to break in—the door lock had a large, noticeable hole in it that made me feel anything but secure. The bathroom wasn’t very clean, and even after requesting a hairdryer, one was never brought to my room. The noise level in the lobby area was another issue. The automatic sliding door screeched so loudly while I was sitting at the lobby bar that I finally asked the staff to put some WD-40 on it. Returning to my room after being out for the day, I found ants crawling on the dresser. The carpet throughout the hotel desperately needs a deep shampoo or, honestly, full replacement. The location isn’t in the best part of town, though it is convenient to the airport. But convenience only goes so far when cleanliness and basic maintenance are overlooked. To top it off, there was mascara smeared on the mirrors in my room—there when I checked in and never cleaned during the entire three-day stay. Overall, I expect much better from a DoubleTree/Hilton property. I would not stay here again.

（由 Google 翻译）超级烂的酒店。因为航班取消才住在这里，酒店里的一切都感觉很旧。房间里的浴室柜看起来像被老鼠咬过一样，每件木质家具都碎了，墙壁很薄，电梯很慢，而且嘎吱作响。20美元的自助早餐很糟糕，不知道为什么我觉得这是个好主意。我在廉价汽车旅馆住过更好的房间。最差的是我住过的双树酒店。 （原文） Super meh hotel. Stayed here due to a cancelled flight and everything in the hotel just felt old. The bathroom cabinets in the room looked like a rat had chewed them, every piece of wood-like furniture was chipped, the walls were thin and the elevator were slow and rattled like crazy. The 20 dollar breakfast buffet was terrible, not sure why I thought that was a good idea. I’ve had better room in cheap motels. Easiest the worst doubletree I’ve ever stayed in.

（由 Google 翻译）可惜希尔顿已不再是黄金标准。我通常只在有好话要说时才会留下评论，但这次我得提醒大家。我每周都会住遍全县的酒店。过去一年里，希尔顿的多家酒店都出现了问题。肯定出了问题。他们的维护和清洁工作存在严重问题，而这家希尔顿逸林酒店更是问题重重。 这家酒店脏乱不堪。走廊里的地毯脏兮兮的，一路都是污渍和水渍。电梯里的瓷砖碎了，电梯里还有一只死蟑螂，我住的那四天里它一直在那里。 我房间的淋浴间没有推拉门。有轨道，但没有门。取而代之的是一块短了两英寸的帘子。每次淋浴，浴室的地板都会被水淹没。所有缝隙都长满了霉菌，填缝剂是六年级学生做的，而且浴室的门完全歪斜，关不上。 工作人员普遍脾气暴躁，态度粗鲁。整个入住期间，食品储藏室几乎空空如也。第二天我到达后，收到一条短信，询问我目前的住宿体验，并要求评分。我给了“1分”，并提到了一些我遇到的问题，但没有人回复。 这周我又在一家汉普顿酒店预订了一次希尔顿酒店住宿。我入住了这家酒店，感觉非常糟糕。现在我彻底和希尔顿品牌断绝关系了。 我觉得希尔顿家族已经不再拥有这个品牌了。 （原文） Sadly Hilton is no longer the gold standard. I typically only leave reviews when I have something good to say, but this time I need to warn people. I stay in hotels all over the county every week. Multiple Hilton products hace fallen short over the past year. Something is going on. They have deep maintanence and cleanliness issue and this Double Tree takes the cake. This hotel is filthy. Carpet in that halls are gross, covered in stains and drip marks all the way down the hall. There was broken tile in the elevators as well as a dead roach in the elevator that was there the entire 4 days I was there. My room was missing the sliding door on the shower. The track was there but no door. A curtain had taken its place that was 2 inches too short. The bathroom floors flooded with every shower. Mildew on all the cracks, caulking that had been done by a sixth grader, and the bathroom room would not close at all as it was hanging crooked. The staff was generally cranky and rude. The pantry store was mostly empty the entire stay. After my arrival on the second fay I was sent a text asking how my stay was so far and asked for a rating. I gave it a "1" and and a few issues I was having and no one replied. I had one more Hilton stay set at a hampton Inn this week. I completed that stay and it was a very tired property. And now I am completly done with the Hilton brands. I dont think the Hilton family own this brand any longer.

（由 Google 翻译）这是我住过的最差的希尔顿酒店。除了接送人员，其他员工都态度恶劣、粗鲁无礼。酒店管理混乱，办理入住花了15分钟，前台接待员一边打电话一边找房间。他们不提供任何信息，而且似乎对任何问题都感到厌烦（因为这会打断他们耳机里的谈话）。他们既不接电话，也不回复应用程序上的消息。酒店脏乱不堪，走廊里到处都是乱扔的东西，甚至还有一辆行李车被遗弃在电梯里。 房间的地毯和床单都很脏，维护状况极差。 我请求延迟退房一小时，却被非常粗鲁地告知酒店不提供这项服务，而且房间已经满了（尽管我在网上搜索时明明还有空房）。 哦，对了，著名的希尔顿饼干就更不用说了：他们当然没有。 因此，这是我住过的最差的希尔顿酒店。如果你及时看到这条评论，千万别订房！别像我一样没看，先看看整体评分。 （原文） Esse foi o pior hotel da rede Hilton que eu já fiquei. Com exceção do pessoal do transfer, todos demais funcionários são mal-humorados e rudes. Desorganizados, me check-in demorou 15 minutos com eles tentando encontrar um quarto enquanto a atendente estava batendo papo ao telefone com alguém. Não informam nada e parecem se incomodar com qualquer pergunta (já que atrapalha a conversa no fone de ouvido). Não atendem ao telefone nem respondem mensagens no app. Hotel imundo, coisas jogadas pelo corredor, carrinho de malas largado dentro do elevador. Quarto estava com carpete sujo, jogo de cama sujo e manutenção precária. Pedi só uma hora adicional para late checout e com muita grosseria fui informado que não fazem isso naquele hotel e que de todos modos estava lotado (mesmo havendo quartos disponiveis se eu busco online). Ah, esquece o famoso cookie da rede: é claro que não tem. Por isso, o pior hotel que já fiquei na rede Hilton. Se estiver lendo a tempo, não reserve! Faça o que eu não fiz e olhe a nota geral de avaliação.

（由 Google 翻译）我再也不会入住这家酒店的首要原因是，尽管酒店停车场车位充足，他们却开始收取每晚25美元的自助停车费。这简直就是赤裸裸的敛财。附近十分钟车程内有很多其他酒店提供免费停车。 作为希尔顿钻石会员，我询问了两位不同的工作人员，但他们都没有给我任何折扣或优惠。 此外，我入住期间马桶的冲水装置也坏了。 前台工作人员的态度也很不友好。 （原文） The #1 reason I will never stay here again is they started charging $25/night for self-park despite having ample parking in their lot. This is nothing but an excessive money grab. There are many other options within 10 minutes that offer free parking. I was not offered any discount or validation as a Hilton Diamond member, although I asked two different staff members. In addition, the toilet flush mechanics broke during my stay. The front desk staff are also unfriendly.

位于奥林匹克公园附近的Embassy Suites 透明的玻璃天窗可以欣赏蓝天白云😊两边的客座各有特色，一边夏季清凉式木椅，另一边冬季舒适型沙发，非常贴心住客和闲逛的人喝杯咖啡。大堂旁边的休闲区还放置了一个钢琴，我是被琴音吸引了才发现的😂门口还有一间星巴克咖啡。

（由 Google 翻译）我于11月9日至14日入住这家酒店，体验非常棒。我住在8楼的特大床套房，房间真的很不错。独立的起居室配有沙发床，所以如果有朋友同行，每个人都可以拥有自己的私人空间（还配备了独立的电视！）。因为只有我一个人，所以我大部分时间都待在卧室里。床很舒服，只是枕头是那种标准的酒店枕头，有点太软了，我个人觉得需要用两三个枕头才够。这其实算不上什么缺点，毕竟只是个人喜好，但我觉得还是值得一提。 入住和退房都很顺利，前台服务人员非常热情友好。他们详细地介绍了早餐时间、每晚的活动安排、酒店内的餐厅等等。我唯一不满的是，酒店没有提前告知我，预订时需要支付的初始费用中包含约200美元的代客泊车服务费。如果你不用的话，他们不会把手机充值，但我希望他们能提前告知。我没用过代客泊车服务，所以希望这笔费用能从账单里扣除。 我对房间唯一不满的地方就是没有餐具和盘子。我把剩菜带回房间，结果到了最后一晚，本来打算全部吃掉的时候才发现，因为没有叉子，而且其中一个餐盒是泡沫塑料的，需要用盘子之类的东西加热，根本没法吃。如果可以的话，我希望房间里能有一套餐具，最好再加一两个盘子。 总的来说，这次入住体验很棒，我肯定会再次入住。 （原文） I stayed here from 9-14 Nov and truly, I had a great experience. I stayed on the 8th floor in a king suite that was honestly really nice. Separate living room with a pullout couch so if you have people staying with you, you can have your own spaces (complete with separate TVs!). It was just me so when I was in my hotel room, I largely stayed in the bedroom. The bed was comfortable although the pillows were your standard hotel pillows where they were a little too soft and required 2-3 for my own personal preference. Hardly a real complaint there since thats personal preference but figured it was worth mentioning. Check in and checkout was smooth and front desk was very kind and helpful. They explained when breakfast was, how they had evening events every night, attached restaurants for dinner, and more. The only complaint I really had was that it was not communicated to me before I arrived that the initial pending charge for my hotel stay would include ~$200 for valet services. If you don't use it, they don't fully charge it but I wish it had been communicated prior. I never used the valet service so I'm expecting for that to come off. My only thing I wish was different about the rooms was there was no cutlery or plates. I brought back leftovers to my room and realized on my last night when I planned to eat them all, I had no way of eating them since I didn't have a fork and one of the containers was styrofoam so I needed a plate or something to reheat it. If anything, I wish there was one set of cutlery and maybe 1-2 plates. Overall, it was a lovely stay and I would 100% stay here again.

（由 Google 翻译）非常喜欢这次入住体验。服务一流。前台接待员劳伦斯为我们办理了入住手续。他非常友善、知识渊博，并为我们推荐了亚特兰大周边值得一去的景点。早餐也棒极了，一直是我入住大使套房酒店最喜欢的部分。酒店位置优越，而且酒店内就设有Ruth's Chris牛排馆，这一点也让我非常满意。下次来亚特兰大，我还会选择入住这家酒店。 （原文） Loved my stay with the hotel. The service was excellent. Lawrence checked us in at the front desk. He was very kind, knowledgeable and gave great suggestions on places to visit while staying in Atlanta. The breakfast was amazing. Always my favorite part of staying at Embassy Suites. The location was great and loved that there was a Ruth’s Chris connected to the hotel. When I come back to visit I will be staying at this location.

（由 Google 翻译）真是个绝佳的住宿体验！我们玩得很开心，在酒店买了水族馆门票，还拿到了超值优惠。工作人员都非常友好，而且这里有很多好玩的地方，他们可以带我们去可口可乐世界、大学名人堂等等。 唯一美中不足的是，房间空调的出风口跟电视一样大，所以为了保持凉爽，空调一直在发出“噗噗”的响声，但效果并不好。我们凌晨4点左右就离开了，甚至还没来得及吃早餐，因为天气太热，我们只想赶紧上路。错过了早餐真是太可惜了。枕头很薄，很不舒服，睡眠体验真的不太好，不过房间本身很干净漂亮，景色也很棒！ 总而言之，我们度过了一段美好的时光，一定会再来的！ （原文） What a fantastic way place to stay! We had. A great time exploring the area and got an insane deal on aquarium tickets through the hotel. The staff were all incredibly nice and there is so much to do that they can direct you to like the world of coke, college hall of fame, etc. the only downside for us were that the rooms ac vent was the size of the hotel room tv so it was chugging trying to keep it cool which it was not very. We ended up leaving around 4am before we even got to try breakfast because it was so hot we just wanted to get out and on the road. A shame to miss breakfast truly. The pillows were pretty thin and uncomfortable too, really just the sleeping experience was not great but the room itself was clean and pretty and had such a cool view! But all in all it was a great time and we will definitely come again!

（由 Google 翻译）我的旅程开局不太顺利，航空公司弄丢了我的行李，然后我的Lyft司机态度也很差。不过，到了酒店之后，最先接待我的是Jamarey B和Madison，他们非常友好热情，帮了我很多忙。我们聊了聊我来这里看的Hawks队的比赛，也分享了我的旅程。昨天我退房的时候，前台还是那两位，他们居然还记得我们之前的谈话，甚至还记得我的职业。虽然我是橄榄球迷而不是篮球迷，但他们居然还记得我的职业，这让我非常感动。要知道他们每天要接待那么多客人，还能记住我的职业，真是太难得了。他们甚至还问我有没有从机场取到行李。他们真是非常棒的员工！另外，我还要特别感谢晚间招待会上那位负责饮品服务的女士，很遗憾我没记住她的名字。她人特别好，还特意告诉我一些适合我们这些成熟稳重的人去的地方，确保我们的安全。下次我去亚特兰大，肯定还会住这家酒店。我在这家公司做了20多年的经理，如果这三位搬到美丽的阿肯色州，我非常欢迎他们加入我的团队。大使酒店，给他们加薪，最好是升职！他们真是贵公司的骄傲！ （原文） My trip started off bad the airline lost my luggage then my Lyft driver wasn’t pleasant at all but once we made it to the hotel Jamarey B and Madison were the first two I dealt with and I must say they were very friendly and helpful we talked about the Hawks game I was in town for and shared how my trip was going. Fast forward to me checking out the hotel yesterday the same two was at the counter and remembered our conversation even remembered what I do for a living and asked how was the game even though I am a football fan not basketball that blew me away for them to even remember with as many people that they deal with in a daily basis and even asked if I ever got my luggage from the airport. I must say they are awesome employees but I cannot leave out the lady that was serving drinks at the evening reception sorry I did not get her name but she was so sweet wanted to make sure that my group and I knew good mature places to go and be safe. I would definitely stay at this hotel next time I am in Atlanta I have managed for the company I work for over 20 years and would welcome any of those 3 to my team if they ever moved to the great state of Arkansas. Embassy give them a raise better yet a promotion they represent your company well!!!

（由 Google 翻译）最近我来城里参加一个会议，在这里住了三个晚上。住宿还行，前台工作人员大多都很友善。但作为一个经常独自旅行的人，出于安全考虑，我不会再预订了。最后一晚，我把妹妹也加到了预订里，她开车来城里陪我。她到的时候我不在酒店。她去上厕所，关上了门，结果因为门坏了被困在里面。幸好她带了手机，给我发了短信，所以我通过应用程序联系了希尔顿的工作人员，并通知前台需要有人上楼去接她。保安被派到房间去接她，他们还提交了维修故障门的申请。这让我很担心，因为在她来之前的两天我一直独自一人，而且上厕所的时候都没关门。浴室完全没有紧急援助或协助设施，所以如果我在入住期间被锁在里面，又没带手机，我真不知道该怎么办，除了大声喊叫希望有人能听到之外。现场经理（我记得他叫安特温）试图安慰我，但除了这可能是一次性事件之外，他什么也没说。我不相信如果房间没有翻新，单人入住这里会安全。门（以及其他装饰，比如台面和地毯）看起来相当老旧，但这扇门不像其他门那样会造成美观问题。我担心其他房间也可能会被卡在浴室里，这会造成相当严重的安全隐患。除此之外，大多数员工都很友好，但负责停车的人有点粗鲁/对如何付款的解释令人困惑。如果我下次再来亚特兰大，我不会再预订这家位于中城区的酒店了。 （原文） I stayed here recently while in town for a conference for 3 nights. It was an okay stay and most of the front desk staff were kind/friendly, but as someone who travels alone pretty regularly, I would not book again due to safety concerns. On the last night, I added my younger sister to the reservation and she drove into the city to spend time with me. I was not on the premises when she arrived. She went to use the bathroom, closed the door, and wound up stuck inside because the door was malfunctioning. Thankfully, she had her phone with her and texted me, so I was able to communicate with the Hilton staff via the app and alert the front desk that someone needed to go upstairs to let her out. Security was sent to the room to retrieve her, and they also put in a maintenance request for the faulty door. This was pretty alarming to me since I had been alone for the 2 days before her arrival and had used the bathroom without closing the door. The bathroom has absolutely no emergency aids or assists, so if I had gotten locked inside at some point during my stay and didn’t have my phone with me, I’m not sure what I would have done, besides scream in the hopes that someone could hear me. The manager on site (I believe his name is Antwain) tried to be reassuring but couldn’t say much beyond it likely being a one-time incident. I’m not convinced that it would be safe for a single traveler to stay here without the units being updated. The doors (in addition to other finishes, like countertops and carpeting) seemed pretty old, but the door isn’t a cosmetic concern like the others. I worry that other units would likely also get others stuck in bathrooms and this poses a pretty serious safety risk. Aside from that, most of the staff were friendly, but the people handling parking were a bit rude/gave confusing explanations for how to pay. I wouldn’t book this specific hotel in Midtown for another stay in Atlanta.

（由 Google 翻译）景色优美，步行即可到达所有地方，但有以下几点：1. 我通过 AAA 预订了这次住宿，提前 2 到 3 个月支付了所有费用，包括代客泊车服务，并要求支付代客泊车押金，但由于他口音很重，我几乎听不懂那位帮助我们的先生在说什么。2. 下午 1 点到 3 点之间到达时，他们只准备好了一间房间，而我预订了两间要连通的房间，但后来我预订中的一个人不得不支付另一笔押金，因为第二间房间从未准备好，也没有沟通。3. 房间很棒，但我遇到的主要问题是床本身，第一天晚上，从周五晚上到周六早上，我醒来时感到背痛，第二天从周六晚上到周日早上，我醒来时背部和颈部酸痛，我用了所有 5 个枕头，但醒来时仍然很痛 （原文） Great view and was within walking distance of everything but 1. I booked this stay through AAA and paid for everything 2 to 3 months in advance with valet service and asked for some form of deposit for valet and I could barely understand the gentlemen helping us due to his thick accent. 2. upon arrival between 1:00 and 3:00 p.m. they only had one room ready when I had booked 2 rooms that were to be ajoining but then another deposit had to be made by one of the people on my reservation because the 2nd room was never ready and no communication. 3. The room was great but the main issue i had was the bed itself first night on Friday night into Saturday morning I woke up with back pain then the following day from Saturday night into Sunday morning woke up with a sore back and neck and I used all 5 pillows and still woke up hurting

（由 Google 翻译）地理位置优越，方便搭乘班车，班车从凌晨4点30分开始，每半小时一班。我们之前对空调有些担心，但他们尽力帮我们解决了问题，还提供了风扇让我们保持凉爽。为了弥补不便，他们还免费提供了早餐。早餐是欧陆式自助餐，品质高于平均水平。总体来说价格略高，但考虑到靠近机场，交通便利，还是不错的。 （原文） Great location with good access to the shuttle service starting at 430 am every half hour. We had some concerns with our ac but they tried their best to get us taken care of and offered fans to keep us cool. They also comped our breakfast for the inconvenience. Breakfast was above par continental buffet style. A bit pricey over all considering but for convenience sake it is good for airport proximity.

（由 Google 翻译）真是太棒了，惊喜连连！亚特兰大机场希尔顿酒店现在是我最喜欢的酒店之一。酒店本身就一流，但真正让这家希尔顿酒店脱颖而出的是凯莉女士和罗蒙先生的优质客户服务。尽管我们是经验丰富的旅行者，但在停车和接驳车方面还是遇到了一些问题，直到凯莉和罗蒙介入才得以解决。我们非常感谢他们的帮助和付出。我们感觉自己就像是尊贵的白金会员：）以后每次坐飞机，我们都会选择入住亚特兰大机场希尔顿酒店。 （原文） What a wonderful experience and pleasant surprise! The ATL Airport Hilton is now one of my favorite properties. The property itself is top notch, but Ms. Kelli and Mr. Romon and their customer service are what sets this Hilton apart. Despite being seasoned travelers we had some parking and shuttle issues UNTIL Kelli and Romon stepped in. We are so grateful for their assistance and the difference they made. We felt like Diamond-encrusted Platinum guests : ) We will be staying at the ATL Hilton for all future stays when flying.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 这是我第一次来亚特兰大，我受到了无比热情的接待。Carmen 热情地迎接了我，在我参加达美航空面试期间，她对我照顾得无微不至。她的热情和专业让我立刻感到轻松自在，她的热情好客真的让我受益匪浅。Carmen，谢谢你，让我的入住体验如此美好而难忘！ （原文） ⭐️⭐️⭐️⭐️⭐️ This was my very first trip to Atlanta, and I couldn’t have asked for a better welcome. I was greeted promptly by Carmen, who looked after me with such genuine care while I was here for my Delta interview. Her warmth and professionalism put me at ease right away, and her hospitality truly made a difference. Thank you, Carmen, for making my stay such a positive and memorable experience!

（由 Google 翻译）床和房间都很舒服，淋浴也很棒，往返机场的交通非常便利。自助早餐很丰盛。 接待我们的前台接待员看起来不太高兴，虽然不粗鲁，但也谈不上热情。 （原文） Very comfortable bed and rooms, amazing shower and the access from and to the airport is really good. Great breakfast buffet. The receptionist that received us for checkin wasn’t the most happy person working, wasn’t rude, but far from kind.

（由 Google 翻译）正如许多评论者所说，John 是酒店的代言人，从一开始就树立了高标准。我们租了一辆车需要归还，所以 John 在我们办理入住时帮我们把车停在了路边。还车回来时，行李已经放在房间里了。希望管理层能够注意到他出色的工作精神，只要他愿意留下来，就继续留任他。 早餐服务员非常热情友好，真诚热情。我们遇到了一个小问题，她很快就解决了，她真是个好人。 我们有一个抱怨：​​电视节目远低于预期。电视节目不错，但我不得不用平板电脑和迪士尼账户看大学橄榄球比赛。没有一个本地频道，网络电视也非常有限。 （原文） As many reviewers have noted, John is the face of the hotel and sets a high standard right from the start. We had a rental car that we needed to return so John helped by parking us out of the way while we checked in. When we returned from dropping the car our luggage was in the our room. I hope management is noting his stellar work ethic and keeps him as long as he is willing to stay. Our server for breakfast was very pleasant and genuinely engaging. We did have one minor issue which she resolved very quickly, she is another gem. We do have one complaint: the tv programming was far below expectations. Nice tv, but I had to watch college football using my tablet and Disney account. Not a single local channel and very limited network tv.

（由 Google 翻译）地理位置优越，服务也还不错。房间略显简朴，但玻璃淋浴房是个不错的升级。不像有些酒店那样提供记事本、笔或洗手池旁的肥皂等贴心小细节。不过，酒店清晨提供咖啡这点很贴心，而且酒吧和餐厅都很棒。 （原文） Great location, decent service. Rooms are a bit spartan, but the glass shower is a nice upgrade. None of the niceties of some hotels like a notepad, pen, or soap by the sink. Nice that they set out coffee in the early morning, and great hotel bar and restaurant.

（由 Google 翻译）如果你被安排在301房间，请立即换房。房间里每隔20-40分钟就会传来刺耳的机器噪音，很可能是电梯发出的。 我们的航班被取消了，所以我们订了一家自认为比达美航空提供的酒店更好的酒店。结果我们错了，当我们试图向前台反映问题时，服务态度非常糟糕。 （原文） If you get room 301 change instantly. There was a constant screeching machine sound that happened every 20-40 minutes. It was potentially from an elevator. Our flight was canceled so we bought what we thought was a better hotel over the hotels offered by Delta. We were wrong, and the service was awful when we tried to tell a front desk employee about the problem.

（由 Google 翻译）我们在这里度过了结婚纪念日的周末。我们对威斯汀酒店的期望有点高。我们对房间的价格感到很失望。虽然干净，床也很舒服，但浴室需要一些维护。看图片。简单地更换扶手、修理浴缸水龙头，再用一些灌浆清洁剂，效果会很好。房间之间的隔音效果也很好。我们隔壁的邻居一直播放音乐到凌晨 2 点，我们可以听到走廊对面房间里的孩子们玩耍的声音。我丈夫在晚上 7 点左右去了 Savor 酒吧/餐厅喝咖啡，他等了 10 分钟才被问到需要什么，他们说咖啡卖完了，女主人说他得去客房服务部点。下次我会订大使馆套房，至少我们可以以同样或更低的价格享用免费早餐和更大的房间空间。 （原文） Stayed here for our wedding anniversary weekend. We were expecting a little more from a Westin property. We were disappointed in the room for the cost charged. Although clean and bed was comfy, it was in need of some maintenance in the bathroom. See pics. Simple replacement of grab bar and repair of tub faucet and some grout cleaner would do wonders. And some sound proofing between Rooms would be nice. Our next door neighbor was playing their music till 2 am and we could hear the room across the hall who had kids having a fun time. My husband went down to the Savor bar/restaurant for a cup of coffee around 7pm after he waited 10 min. to be asked what he needed, they said they were out of coffee and hostess said he would have to order from room service. I'll do an Embassy suite next time at least we'll get a free breakfast and more room space for the same price or less.

（由 Google 翻译）总体评价： 房间舒适干净，前台接待人员热情友好。然而，代客泊车服务却有很多不足之处。多年来，我曾在多家酒店管理过代客泊车业务，我可以肯定地说，这里的服务需要大幅改进。 抵达体验： 第一天，我把车停在停车场，原本以为代客泊车团队会热情地打招呼或主动提出一些建议，结果却不得不自己走到服务台前。当我提到需要代客泊车服务后，服务员确实帮忙卸下了行李，这让我很感激。考虑到我们行李的数量，我以为没有可用的行李车，结果发现旁边就有一辆，我们把所有东西都搬了进去。 礼宾员（或门卫）在我们进门时也没有理会我们，这给我们留下了不友好的第一印象。一些小举动，比如打招呼或提供帮助，都能带来很大的不同。 员工和服务总结： 前台和客房服务人员都很棒，专业、礼貌、周到。然而，代客泊车和礼宾团队需要重新培训，学习基本的接待技巧和与宾客的互动。 给代客泊车团队的专业建议： 所有车辆在上路前都要进行损坏前检查。这是行业标准，可以保护公司和宾客免受潜在纠纷或欺诈性索赔的侵害。在观察过程中，我发现你们的团队完全忽略了这一步，这是一个代价高昂的错误，随时可能酿成悲剧。 （原文） Overall Review: The rooms are comfortable and clean, and the front desk agents are genuinely friendly and welcoming. However, the valet service leaves a lot to be desired. Having managed valet operations at several hotels over the years, I can confidently say the service here needs major improvement. Arrival Experience: On the first day, I pulled up expecting a friendly greeting or some initiative from the valet team, instead, I had to approach the stand myself. Once I mentioned I was using valet, the attendant did assist with unloading, which I appreciated. Given the amount of luggage we had, I assumed no carts were available, only to find one sitting nearby as we carried everything in. The concierge (or door attendant) also didn’t acknowledge us as we entered, which gave an unfriendly first impression. Small gestures like a greeting or offering assistance can make a huge difference. Staff & Service Summary: Front desk and housekeeping staff were great, professional, polite, and attentive. However, the valet and concierge teams need retraining on hospitality basics and guest engagement. Professional Tip for the Valet Team: Perform pre-damage inspections on all vehicles before driving them. This is a standard industry practice that protects both the company and the guest from potential disputes or fraudulent damage claims. While observing, I noticed your team skipping this step entirely, that’s a costly mistake waiting to happen.

（由 Google 翻译）这家酒店建在与其他酒店共享的湖畔，氛围现代而休闲。酒店提供前往购物中心的班车。房间大小适中，浴室也不错，但像往常一样，淋浴的操作有点费劲。昨晚在餐厅享用了一顿美味（价格不菲）的晚餐，服务员Paris的服务也很棒。唯一不足的是……水瓶的塑料材质很薄——盖子很紧，我一打开，水就洒得到处都是。 （原文） Nice hotel built around a lake that's shared with other hotels. Has a modern and casual atmosphere. A shuttle is provided to the shopping Mall. Rooms are good size, good bathroom but as usual discovering how to operate the shower is a bit of a chore. Excellent (not cheap) meal in the restaurant last night with excellent service from our server named Paris. Only one complaint...the water bottle is made from very thin plastic -the lid was quite tight so as I lifted it off, water went all over the place

（由 Google 翻译）我们在这家酒店的体验非常糟糕。虽然酒店外观很漂亮，早餐还能俯瞰喷泉，但员工态度极其恶劣。当他们得知我是万豪会员（十年老会员，白金精英会员）后，态度立刻转变。第二天早上，我忘了带房卡，只好去前台。前台经理对待我的态度就像对待一个刚从街上跌跌撞撞进来的陌生人。我出示了身份证，另一位员工认出了我，说我就是前一天晚上的客人。原本完全没必要，但对方却立刻对我恶语相向。这次来亚特兰大是为了挑选婚纱，却被酒店从业人员如此对待，真是让我周末的心情大打折扣。亚特兰大有很多漂亮的酒店，我以后绝不会再来这家了。 （原文） We did not have a good experience at this hotel. Although the hotel is very nice looking overlooking the water fountain for breakfast, the staff were very rude. Once they realized my Marriott status, they changed their tune (10 year member and platinum elite). The next morning, I forgot my key, and went to the front desk. The front desk manager treated me as if I was someone who stumbled in off of the street. I provided my I.D and one of the other staff members recognized me from the night before. It immediately became a hostile situation whenever it did not have to be. This trip to Atlanta was taken to pick out my wedding dress, so to be mistreated by people who are in the hospitality industry really put a damper on my weekend. There are plenty of beautiful hotels in Atlanta, I will not be returning to this one.

（由 Google 翻译）我们在威斯汀酒店预订了两晚，但不幸的是，我们的体验令人失望。房间清洁得非常糟糕！！！我能清楚地看到之前客人留下的痕迹，甚至枕套上都有明显的污渍。浴室没有步入式淋浴间，只有浴缸，我洗澡的时候浴缸被堵塞了。 我向前台反映了这些问题，但他们的回应却很冷淡。他们只是说了声“抱歉”，没有提供换房或任何形式的补偿，甚至连部分退款都没有。 尽管酒店位置便利，但整体体验却没有达到预期。就这个价格而言，该地区肯定有更好的选择。遗憾的是，我不推荐入住这家威斯汀酒店。 （原文） We booked a two-night stay at the Westin Hotel, and unfortunately, our experience was disappointing. The room was not properly cleaned !!! I could clearly see traces and marks left by previous guests, and the pillowcases even had visible stains on them. The bathroom did not have a walk-in shower, only a bathtub, which was clogged while I was showering. I reported these issues to the front desk, but their response was dismissive. They simply said “sorry” and didn’t offer a room change or any form of compensation, not even a partial refund. Despite the hotel’s convenient location, the overall experience did not meet expectations. For the price you pay, there are definitely better options in the area. Sadly, I would not recommend staying at this Westin Hotel.

（由 Google 翻译）在网上很容易就能看到价格。在亚特兰大另一家威斯汀酒店经历了糟糕的体验后，我决定试试这家——但预订团队拒绝接受广告价格，而是报价每晚258美元，比网上显示的要高出一倍多。 多年来我一直是Bonvoy的忠实会员，但这次却让我忍无可忍。我要把生意转到希尔顿酒店了，在那里我一直享受着透明的价格和更好的客户服务。 （原文） Pretty easy to see the rates online. After a terrible experience with another Atlanta Westin property, I decided to give this one a try — but the reservations team refused to honor the advertised rate, instead quoting $258 per night, more than double what was shown online. I’ve been a loyal Bonvoy member for years, but this was the final straw. I’m moving my business to Hilton, where I’ve consistently received transparent pricing and far better customer service.

（由 Google 翻译）作为一名在万豪全球酒店住宿近1500晚的终身钛金尊贵会员，我从未对酒店的早餐服务如此失望过。“免费”的尊贵优惠券只包含有限的欧陆式早餐——水果、酸奶和面包——却不包括炒蛋，尽管它就在自助餐里，却要额外支付10美元。我从未在任何一家万豪酒店见过这样的政策。除此之外，房间很漂亮，员工也很友好，但这种早餐安排实在令人失望，以后我再也不会住这家酒店了。 （原文） As a Lifetime Titanium Elite member with nearly 1,500 nights at Marriott properties worldwide, I have never been so disappointed by a breakfast offering. The “complimentary” Elite voucher only covers a limited continental selection — fruit, yogurt, and bread — but not scrambled eggs, which cost an extra $10 despite being right on the buffet. I’ve never seen such a policy at any Marriott. Otherwise, the rooms are beautiful and the staff is friendly, but this breakfast setup is truly disappointing, and I will not be staying at this hotel again in the future.

（由 Google 翻译）我在希尔顿花园酒店度过了一段美妙的时光！从始至终，我的体验都非常棒。酒店现代、干净、温馨，步入酒店的那一刻，就能感受到温馨的氛围。 我入住的是套房，它简直完美——宽敞、一尘不染，设计精美，配备了您可能需要的所有设施。床非常舒适，床单干净整洁，房间非常安静祥和，让我每晚都睡得香甜。套房布局非常便捷，有足够的空间供我放松、工作和享受住宿。 这里的员工真的无微不至。我接触到的每一位员工都专业、友好、细心，确保我得到了所需的一切。入住和退房手续办理得非常顺利快捷，我非常感谢他们全程的热情款待。 酒店设施也非常棒——大堂、公共区域和餐饮场所都维护得井井有条，令人倍感温馨。早餐美味可口，提供丰富的新鲜选择，让您开启美好的一天。 总而言之，这是我住过的最好的酒店之一。希尔顿花园酒店在各个方面都超出了我的预期。我强烈推荐这家酒店给所有追求舒适、高品质和卓越服务的人。我一定会再来的！ （原文） I had an amazing stay at the Hilton Garden Inn! Everything about my experience was excellent from beginning to end. The hotel is modern, clean, and welcoming, with a warm atmosphere the moment you walk in. I stayed in a suite, and it was absolutely perfect—spacious, spotless, and beautifully designed with all the amenities you could possibly need. The bed was extremely comfortable, the linens fresh, and the room was so quiet and peaceful that I slept wonderfully every night. The suite layout was very convenient, with plenty of space to relax, work, and enjoy my stay. The staff here truly go above and beyond. Every person I interacted with was professional, friendly, and attentive, making sure I had everything I needed. Check-in and check-out were smooth and quick, and I really appreciated the hospitality throughout. The hotel facilities were also excellent—the lobby, common areas, and dining options were all well-maintained and welcoming. Breakfast was delicious, with plenty of fresh options to start the day right. Overall, this was one of the best hotel stays I’ve had. The Hilton Garden Inn exceeded my expectations in every way. I would highly recommend this hotel to anyone looking for comfort, quality, and outstanding service. I will definitely be returning!

（由 Google 翻译）我在亚特兰大环城希尔顿花园酒店住了两晚，非常愉快。唯一不足之处是通往停车场的坡道很陡，而且不太好走，搬运行李很不方便。另外，房间虽然温馨，但设施陈旧，需要翻新。浴缸热水供应也不太稳定。早餐每天要16美元，酒店内的自助停车每天收费5美元。 酒店员工非常热情友好，乐于助人，服务周到。酒店本身温馨舒适，环境安静，地理位置优越。总而言之，我强烈推荐这家酒店给所有想要寻找温馨如家住宿体验的人！ （原文） I enjoyed my two-night stay at the Hilton Garden Inn Atlanta Perimeter. My only complaints are that the hill to the parking lot is steep and quite inaccessible. This made it hard to move baggage back and forth. Also, the rooms are cozy but outdated and need renovation. The availability of hot water from the bathtub was limited. Breakfast also costs $16 per day and self-parking on-site is $5 a day. The staff were incredibly welcoming, helpful, and accommodating. The hotel itself is cozy, quiet, and in a great area. Overall, I'd definitely recommend this hotel for anyone looking to stay in a welcoming and homey place!

（由 Google 翻译）走廊和房间需要除霉。他们可能需要更换地毯。早餐宣传不实，根本没有煎蛋卷、煎饼之类的，只有稀稀拉拉的炒鸡蛋、香肠、水果、饼干和肉汁、酸奶、松饼和贝果。 工作人员非常友好，但似乎人手有点短缺。酒吧也没有在建议的时间内开放。 泳池水浑浊，健身房里有异味。 床很舒服，房间很干净。唯一的不足是电视和家具需要更新。 更新：周日不提供餐饮/客房服务？厨房关闭了。 （原文） Hallways and room have a mildew order. They may need to change the carpets. Breakfast is falsely advertised there were no omelette, pancakes or anything of sorts just runny scrambled eggs, sausage, fruit, biscuits and gravy, yogurt, muffins and bagels. The staff was extremely friendly but seemed a little short staffed. The bar wasn’t open during the hours advised as well. Pool was extremely cloudy and the gym smelled. Beds were very comfortable and the room was clean. Only complaint is that the tvs and furniture need to be updated. Update: No food/room service on Sunday’s? The kitchen is closed.

（由 Google 翻译）之前在亚特兰大住的第一家希尔顿酒店很糟糕，后来被重新安排到了这家（第一家是亚特兰大东北希尔顿酒店），我原本以为第二家至少会好一些。结果却大失所望。我上了12个小时的班回家，发现客房服务员既没打扫房间，也没清理那些食物垃圾（那些垃圾都快要坏掉了），所以我打电话给前台。他们说因为是隔天打扫，所以必须提前一天提出要求。我说好吧，那至少明天打扫一下可以吗？她说可以，他们明天会来，让我后天再来。但我当时就觉得房间肯定不会打扫干净，即使我已经提出了要求，结果果然如此。所以我又打电话给前台，这次是个男的接的，我跟他说了刚才发生的事。他居然说必须当天提出要求，这简直莫名其妙，我明明提前了一整天，按他的逻辑根本说不通。然后我问他打算怎么补偿我，他的态度非常恶劣。他说他可以给我拿三条毛巾……他提供的服务本来就是我原本就应该享受的，只是不包括清洁。那你倒是把会变质还会招苍蝇的垃圾倒掉啊？之后他的态度变得咄咄逼人，所以我不得不打电话给希尔顿总部，这次是针对这家希尔顿酒店的第二起投诉。希尔顿总部给了我一些免费积分，还说会给我换个房间，所以我接受了这两个提议。现在我估计亚特兰大的所有希尔顿酒店都一样糟糕。下次我再去亚特兰大（因为这件事，我以后肯定不会再去了），我绝对不会再住希尔顿了。 （原文） After being rebooked from the 1st bad Hilton in Atlanta to this one (the 1st one was Hilton Atlanta northeast) I was expecting this 2nd one to be good at least. Boy was I surprised. I came home after 12 hour shift and maids didn’t clean my room or take out the trash that was food and would spoil so I called it in front desk and they said you have to request it a day before since it’s every other day. I said OK can you at least do it for tomorrow then? She said yes they will come tomorrow. Come back the next day. I had a gut feeling my room was still not gonna be clean again even though I requested it and I was right. So I called in the front desk, this time a man picked up and I told him what happened. He’s like no you have to request it the day of, which honestly it makes no sense because I gave you a whole day in advance so with that logic that makes no sense. Then he was very rude when I asked him how are you gonna compensate me for this. He said he can bring me 3 towels… he offered me the service I was already supposed to have minus the cleaning. How about you take out the trash that’s gonna spoil and cause flies? So then he was being aggressive so I had to call in corporate to file a second case on this Hilton this time. Hilton corporate offered me free points and said they’ll move me to a new room so I took both offers and at this point I’m guessing every Hilton in Atlanta sucks. Next time I’m in Atlanta (which will never happen again because of this) I will not stay at Hilton.

（由 Google 翻译）我不推荐这个地方。如果你唯一需要的就是找个地方过夜，那这里还不错。床不错，房间也不错。只要别点外卖或去酒吧，你大概就能住得舒心。 前台的Nemesis女士人非常好，友好、迷人、热情好客。 除此之外，一切都很糟糕。我下午到的时候，大堂的女厕所状况很糟糕，早上离开前我最后一次用了，发现里面好像昨晚有人吐在垃圾桶里了，结果没有清理干净，只是干涸结痂了。我拍了张照片，方便写评论，但写到这里，我决定不让你们看到照片了。 然后是酒吧。调酒师Justin一开始人不多的时候还挺热情的，但随着人越来越多，他变得粗鲁无礼，而且行动非常非常迟缓。我旁边的女士点的奶酪拼盘等了一个小时二十分钟才上桌。她当然有理由生气。她并没有对他粗鲁无礼，只是说了一句“这要免费送吧？”。他粗鲁地回应说他得问问经理，然后把责任推到厨房。最后她还是免费送了。她离开后，贾斯汀在其他客人面前说了她的坏话。这真的非常非常粗鲁。我后面那桌的人大声抱怨说他们20分钟前就要求结账了。再说一次，一开始只有我们四个人，他很友善。但人稍微多起来，他就换了个调酒师。 我不住在美国，每次来都喜欢吃好吃的汉堡。千万别犯我同样的错误。这只是一个便宜的学校午餐汉堡而已。 晚上我刚上床睡觉，火警就响了！！！我那层楼的人都当真了，我们赶紧冲下楼梯，冲出了大楼。我们几个人光着脚。但当我们走到外面时，看到酒吧和大厅里的人都待在那里，好像警报没有响一样。有人，我想是客人，出来告诉我们这只是虚惊一场，我们可以回去了。 早餐：粗燕麦粉煮得不太好，又干又脆。网上说可以点现点现做的餐，但那里没人帮我做，所以我点了自助餐。不出所料，自助餐很一般。我应该去华夫饼屋吃点同样一般的，但价格便宜些的。 最后，我离开的时候很匆忙，到了车那里却下不了车，因为需要钥匙才能离开。我不得不走回去要钥匙才能出去。 总的来说，唯一值得庆幸的是那位帮我办理入住的年轻女士，其他一切都很糟糕。 （原文） I can't recommend this place. If the one and only thing you need is a place to sleep for the night then it's fine. The bed was fine. The room was fine. Just don't order any food or go to the bar and you'll probably have a good stay. Nemesis, the front desk woman, was absolutely lovely. Friendly, charming, welcoming. Other than that everything was pretty terrible. The women's restroom in the lobby was in really bad shape when I arrived in the afternoon and then I used it one last time before leaving in the morning and it looked like someone had vomitted into the trash can last night and instead of being cleaned it just dried up and crusted there. I took a picture for my review but as I'm typing this I've decided to spare you the visual. Then there's the bar. Justin, the bartender was lovely at first, when there were only a few of us there, but as it got busier he became snippy, rude, and very, very slow. It took an hour and twenty minutes for the woman next to me to get the cheese plate she ordered. She had every right to be upset. She was not rude to him, she simply said "this is going to be comped right?" And he gave a rude response and said he'd have to ask his manager and deflected blame to thé kitchen. She did end up getting it comped. When she left Justin spoke ill of her to other guests. That's really , really rude. The people at the table behind me were loudly complaining that they had asked for the check 20 minutes ago. Once again, at first, when there were only 4 of us in total there, he was lovely. But he changed into a different bartender when it got just a little busy. I don't live in the US and love a good burger when I visit. Don't make the same mistake as I did. It's just a cheap school lunch burger. When I had gone to bed for the night the fire alarm went off!!! People from my floor all took it seriously and we rushed down the stairs and out of the building. Several of us were barefooted. But when we got outside we could see the people in the bar and the lobby just hanging out as if the alarm were not sounding. Someone, I think a guest, came out to tell us it was a false alarm and we could go back inside. Breakfast: the grits weren't cooked properly. They were dry and crunchy. The Internet says I can get a cooked to order meal but there was no one there to do that for me so I did the buffet. It was mediocre, as expected. I should have gone to Waffle House for something equally as mediocre but for less money. Finally, I was in a rush when I left and when I got to my car I couldn't get out because you need the key to leave. I had to walk back inside to ask for a key so I could get out. Overall, the one redeeming quality was the nice young woman who checked me in, everything else was awful.

（由 Google 翻译）我和姐姐在这里的住宿体验轻松愉快。酒店位置便利，靠近姐姐的办公室，所以我们每次需要见面都很方便。房间干净整洁，客房服务也很到位。我还很喜欢一些贴心的小细节，比如餐厅偶尔会提供新鲜出炉的饼干。 唯一的缺点是酒店离商场或商店等其他地方比较远，所以我们每次都得打车。尽管我们都按时退房了，酒店还是收取了我们延期退房的费用。更糟糕的是，退款流程没有完成，而且他们的在线客服服务也很差劲。 （原文） My stay here with my sister was relaxing and pleasant. The location is convenient since it’s near her office, so it’s easy to walk whenever we need to meet. The rooms are clean and well-maintained, with consistent housekeeping. I also appreciated the little touches, like the fresh cookies occasionally offered at the restaurant. The only downside is that it’s quite far from other areas such as malls or stores, so we had to take an Uber every time. We were also charged an extra fee for an extension even though we all checked out on time. Unfortunately, the refund process was not completed, and their online customer service was quite poor.

（由 Google 翻译）特别感谢前台的Nemesis A.，她的服务非常棒。她确保像我这样的希尔顿荣誉客会会员得到了周到的照顾。她详细介绍了酒店提供的所有服务、娱乐场所和餐饮地点。非常感谢您让我的住宿体验更加舒适。 （原文） S/O to Nemesis A. at the front desk for her amazing service. She definitely made sure a Hilton Honors member like me was well taking care of. She explained all the services offered, where I could go for fun, and places for a bite to eat. Thank you so much for making my stay even more comfortable

（由 Google 翻译）我们在这家酒店的体验非常棒。房间干净宽敞，设施齐全，床也很舒服。我和女儿当时真的很累，但睡得特别香。这家酒店性价比很高，住在这里感觉就像在自己家一样。 （原文） Our experience at this hotel was great. The rooms were clean and spacious. They provided us with everything we needed. The beds were comfortable. In fact my daughter and I was really tired and we slept so good. This was a really nice place to stay, especially for the price. We felt like we were at home away from home.

（由 Google 翻译）泳池底部看起来像是覆盖了一层棕色的……什么东西。泳池上方的瓷砖上满是污垢。 我们房间门上的钥匙锁只有一半时间能用。 衣柜门上有一个相当大的凹痕。 浴室的通风口坏了。正因为如此，淋浴天花板上看起来像是长了霉菌。 淋浴杆安装的位置不对，导致浴帘两边都关不上。 淋浴在使用时排水不畅。 客人使用的洗衣机坏了。我们去前台问她是否知道这个问题以及如何解决，或者问我们是不是用错了？她说她对洗衣机一无所知，但也没有其他人抱怨过。然后……她什么也没提供。最后我们自己修了。 电梯检查已经过期了。 除了那份冗长的清单外，床很干净舒适。除淋浴间的地板和天花板外，浴室都很干净。 （原文） The pool looked like it had a layer of brown ...something on the bottom of the pool. Grime covered the tiles above the pool. The key lock to the door of our room only worked half the time. There was a sizable dent in the closet door. The vent in the bathroom didn't work. Because of this, it looked like mold on the shower ceiling. The shower rod was installed in such a way that the curtain would not stay closed on either side. The shower didn't drain properly while in use. The washer available for guests wasn't working. We went to the front desk to ask if she knew there was a problem and how to fix it or ask if we were using it wrong? She said that she didn't know anything about the machines but no one else had complained about it. And then ...didn't offer any help whatsoever. We ended up fixing it ourselves. The elevator inspection has expired. Other than that lengthy list, the beds are clean and comfortable. The bathroom, other than the floor and ceiling of the shower, were clean.

（由 Google 翻译）我首先注意到的是工作人员非常友善。房间干净，床很舒适。早餐温暖新鲜！谢谢。大楼可能需要一些翻新，但总体来说，这里是休息几晚的好地方。这里也很安静。2英里内有很多船和活动。 （原文） First thing I noticed was how kind the staff was. The room was clean and the beds were cozy. Breakfast was warm and fresh! Thank you. Building could use a little updating, but overall a good place for a few nights rest. It is quiet as well. There are plenty of arks and things to do within 2 miles.

（由 Google 翻译）我不会说这家酒店是最好的。价格合适吗？是的，但物有所值。房间很干净，虽然设施有点老旧。电梯检验报告过期了两个月。在我看来，这是一个严重的安全问题。电梯摇摇晃晃，使用时发出可疑的噪音。我们房间的浴室甚至没有风扇，所以总是雾蒙蒙的，浴室的门是壁橱门，甚至没有锁。钥匙卡中途失效了，我们不得不下楼两次才让我们的替换钥匙卡生效。酒店有电视，但主要是PBS儿童频道和一些不值得一看的随机电视频道。 （原文） I wouldnt say this hotel is the best. Is the price good? Yes but you get what you get for the price. The rooms were clean alrhough pretty dated. The elevator inspection is out of date by two months. Huge saftey issue in my opinion. The elevator is pretty rickety and was making suspicious noises while in use. The bathroom in our room didnt even have a fan so it was foggy all the time and the bathroom doors are closet doors that dont even have a lock. The keycards stopped working halfway through and we had to go downstairs twice begore our replacement key cards worked. There is tv but its mostly the pbs kids channel and some random tv channel tjat wasnt worth watching.

（由 Google 翻译）如果你想睡个好觉，千万别来这里。 遇到一些粗鲁的客人，酒店没有及时处理。 酒店全天候都在吸尘，我知道这是家大型酒店，但持续不断的噪音实在难以控制。 早上9点到下午6点？真的吗？ 员工服务一般，除了多次打电话和去前台要求安静休息之外，几乎没有其他互动。我开车10个小时后，这些要求都没什么效果。 价格：很划算 总评：不会再来，也不推荐。 （原文） If you want a good night's rest. Don't come here. Rude guests that were not dealt with promptly. Vacuuming at all hours, I understand it's a large hotel but constant, loud vacuuming needs to be better managed. 9 am to 6 pm, really?? Staff, adequate, not a lot of interaction other than multiple requests via phone and a visit to the desk to ask for quite so I could sleep after a 10 hr day on the road. Which were ineffective. Price: great Overall: Will not return and do not recommend

（由 Google 翻译）每次我在士麦那地区，这都是我的首选住宿地。从前台工作人员到客房清洁人员，再到每天早上做饭/准备早餐的女士，每个人都非常有礼貌，非常棒！！ 每个人都非常细心地照顾你的需求，确保你有宾至如归的感觉。 正如我之前提到的，那里的每个人都非常友善。我个人想由衷感谢四个人，那就是Tony（前台，值班第二班）……他的个性、他的友善、他的细心都是一流的！前台另一位年轻的、留着黑色长发、值班第二班的女士（抱歉，我不记得她的名字了），她也很棒。我刚到那里的时候，心情不太好，对她有点小脾气，在拿到钥匙之前我向她道了歉。在我情绪崩溃的整个过程中，她都非常专业、友善、理解我，这与她无关。这让我印象非常深刻。还有那位负责二楼清洁的矮个子黑人客房清洁女士。她人很好，在我们整个两周的住宿期间，她总是确保我们所需的一切。最后，同样重要的是，那位每天早上负责早餐的女士（再次抱歉，我也没记住她的名字）。她做得非常出色。她确保所有东西都干净整洁，摆放整齐。而且，她竟然愿意自掏腰包为我们准备大部分早餐，这让我非常惊讶。她应该加薪！不过有一件事我得说，一定要用准备好的夹子夹食物，不然她会抓到你，然后把所有东西都扔掉！哈哈。不过至少你知道食物是安全美味的！ 不用说，我们很享受这两周的住宿，我们会想念大家的。不过我们还会再来的！！ （原文） This is always my first choice of places to stay when I’m in the Smyrna area. Everyone from the front desk folks, to the housekeeping ladies, to the lady that cooks/sets out the breakfast every morning are ALL so very polite & awesome!! Everyone is so attentive to your needs & they make sure u feel at home. As I’ve mentioned that EVERYONE there is so very nice. There are 4 people that I personally want the sincerely thank & that is, Tony (at the front desk, 2nd shift)… his personality, his kindness, his attentiveness was top notch! And the other young lady with long dark hair at the front desk that was 2nd shift (sorry, I can’t remember her name), was great too. When I first got there, I wasn’t in the best of moods & I kind of had a little attitude with her, which I apologized to her for before getting my key. She was very professional & kind & understanding throughout my whole meltdown that had nothing to do with her. Which I was very impressed with. And then the little short black lady in housekeeping that cleaned the 2nd floor. She was just a doll & always made sure we had what we needed throughout our whole 2 week stay. And last but not least, the lady (again, sorry. I didn’t get her name either) that was in charge of breakfast each morning. She did an absolute amazing job. She made sure everything was always clean & stocked. and the fact that she would spend her own personal money for most of the breakfast that Was cooked and set out for us, just blew me away. And she deserves a raise! But one thing I’ve gotta say, make sure u use the tongs that are set out to grab ur food bc if u don’t, she WILL GET ON TO U & throw it all away! Lol. But at least u know the food is safe & good to eat! Needless to say, we enjoyed our two weeks stay & we’re gonna miss everybody. But we’ll be back!!

（由 Google 翻译）抵达酒店后，我们发现酒店维护状况糟糕，服务也十分不专业。一位显然不是住客的流浪汉，住在装满个人物品的行李车里，在酒店大堂和门前徘徊。工作人员似乎对他的存在视而不见；他甚至还享用了酒店的免费早餐和咖啡等设施，这让付费住客感到不适和不安全。 此外，我们房间的空调发出巨大的金属撞击声，吵得我们夜不能寐；电梯在第一天就坏了，而且在使用过程中还会发出令人不安的噪音并剧烈震动。我儿子的AirPods也被偷了，我们在“查找我的AirPods”应用程序上看到它们现在在另一个地方处于激活状态——这显然表明是在我们入住期间被盗的。 前台工作人员态度始终恶劣，客房服务人员不会说英语，导致我们无法索取毛巾或洗漱用品等基本物品。整个酒店都给人一种管理混乱、不安全的感觉，远远低于温德姆集团的品牌标准。 此外，我还对退房后酒店未经授权从我的 Cash App 卡上扣除的 250 美元费用提出异议。起初我被告知 Cash App 卡不能用于支付，所以我将钱转到了我的银行账户，并用该卡支付了全部房费以及 75 美元的押金。尽管如此，酒店之后未经我的同意或解释，仍然从我的 Cash App 卡上扣除了 250 美元。我没有收到任何关于这笔费用的发票、电话或文件。 我联系了酒店，被告知只有经理才能处理此事，但经理不在。 如果您入住这家酒店，请务必谨慎，反正我以后绝不会再来了！ （原文） Upon arrival, the hotel appeared poorly maintained and unprofessional. There was a homeless man who was clearly not a guest living out of a luggage cart full of his personal belongings, loitering both inside the lobby and in front of the hotel. Staff seemed to tolerate his presence; he was using the hotel amenities such as the free breakfast and coffee, which made the environment uncomfortable and unsafe for paying guests. Additionally, the air conditioner in our room made loud, metallic banging noises that kept us awake at night, and the elevator broke down on the first day after making alarming noises and jolting while in use. My son’s AirPods were also stolen, and we can see on the “Find My AirPods” app that they are now active at another location — clearly indicating theft during our stay. The front desk staff were consistently rude, and housekeeping staff spoke no English, making it impossible to request basic items such as towels or toiletries. The entire property felt mismanaged, unsafe, and far below Wyndham’s brand standards. On top of this, I am disputing an unauthorized $250 charge to my Cash App card that occurred after checkout. I was initially told that my Cash App card could not be used for payment, so I transferred money to my bank account and paid the full amount for my stay plus a $75 deposit on that card. Despite that, the hotel later charged my Cash App card $250 without my consent or explanation. I have not received any invoice, phone call or documentation regarding this charge. I contacted the hotel and was told that only the manager could address this, but the manager was unavailable. Be very cautious if you stay at this hotel, I know I will never stay here again!

（由 Google 翻译）最近去亚特兰大出差，我在这家酒店住了大约一周。房间宽敞，布局合理，有一张大床，一个带沙发的休息区，角落里有一个带书桌的工作区，一个带衣架和熨斗的小亚麻布收纳间，以及一个带水槽和咖啡机的小厨房。我还要了一台微波炉，送到了我的房间。总的来说，这是一次非常舒适的住宿。酒店每天在一楼供应免费早餐，包括面包、水果、鸡蛋、土豆、酸奶等。 （原文） I stayed at this hotel for about a week during a recent work trip to Atlanta. The room was spacious and well laid out, had a large bed, a sitting area with a sofa, a workspace in the corner with a desk, a small linen room with hangers and an iron, as well as a kitchenette area with a sink and coffee machine. I also requested a microwave, which was delivered to my room. Overall, it was a very comfortable stay. Their complimentary breakfast, served daily on the ground floor, included breads, fruits, eggs, potatoes, yogurt etc.

（由 Google 翻译）我们入住的六楼房间看起来像是新装修过的。房间本身很不错，床也很舒服。浴室装修得不错，但是非常小，必须先进去才能关门。 服务很好，虽然没记住服务员的名字，但他们煮的咖啡很棒！ 酒店位置对我们来说很方便，因为我们要去附近的教堂参加葬礼。不过，酒店没有停车场，所以要做好付费的准备，因为酒店后面有停车场。我们一晚花了18美元。 网络有问题，电视直播断断续续的。 虽然这家酒店不错，但我不会再来了。街对面有一家酒吧，交通噪音非常大，吵得我们几乎一夜没睡。如果你要住这家酒店，最好带个降噪设备。 （原文） The 6th floor room we had appeared to be recently renovated. The room itself was very nice with a comfortable bed. The bathroom was nicely done, however very small. You had to get inside before you could close the door. Service was good, didn’t get the name of folks, but they made a great cup of coffee! Location was good for us, as we were attending a funeral at a church close by. However, be prepared to pay for the parking deck behind the hotel, as there is no parking onsite. It cost us $18 for one night. There was a problem with the internet, streaming on TV went in and out. I would not stay here again, even though it was nice. There was a bar across the street and noise from the traffic was horrific. It kept us awake most of the night. If you stay here, you should bring a noise canceling machine.

（由 Google 翻译）千万别订这家酒店。经理非常不专业，如果通过第三方预订，可能就订不到你支付的房间。 我提前大约三周预订了一间双人大床房，并全额付款。到达后，经理（Ally）立刻就有点不耐烦了，告诉我没有双人床房了。她告诉我，因为我是通过第三方（一个员工折扣网站）预订的，所以“不能保证”我能订到我支付的房间。 为了和解，我同意预订现有的房间。她随后提出降低我的杂费，并提到免费停车，但流程一直在变。一开始，她说只要我扫码停车就免费。后来，我拿着车牌号回来后，她递给我一张停车卡，告诉我停车费是18美元/天。我反复跟她沟通后，她才最终同意免费停车。 这种反复无常、不专业，而且非常令人沮丧——尤其是出自一位经理之口。最后，我没有拿到预订的房间，不得不与酒店争辩，才获得了一些补偿。 长话短说：如果您重视专业性，并希望确保入住您支付的房间，请不要通过第三方预订这家酒店。 （原文） Do not book with this hotel. The manager is very unprofessional, and if you book through a third party you may not get the room you paid for. I booked and paid in full for a two-queen room about three weeks in advance. When I arrived, the manager (Ally) immediately had a slight attitude and informed me there were no double-bed rooms available. She told me because I booked through a third-party (an employee discount site), there was “no guarantee” I would get the room I paid for. To keep the peace, I agreed to take what was available. She then offered to reduce my incidental fees and mentioned free parking, but the process kept changing. First, she said parking would be free if I scanned a code. Then after I returned with my license plate number, she handed me a parking card and told me parking was $18/day. Only after going back and forth with her did she finally agree to give me free parking. This back-and-forth was unnecessary, unprofessional, and extremely frustrating—especially coming from a manager. In the end, I did not get the room I reserved and had to argue just to get some form of compensation. Long story short: if you value professionalism and want to be sure you receive the room you pay for, do not book through a third party at this hotel.

（由 Google 翻译）我年迈的父亲周四晚上入住，对前台和电话客服的服务都非常失望。工作人员一开始就显得很不耐烦，对我们的问题漠不关心，好像根本不想待在那里。他感觉很不受欢迎，如果他们这样对待他，我相信他们对待其他客人也会一样。我原本期待的是更专业、更礼貌的服务。以后再也不会来了。 （原文） My senior father checked in on a Thursday evening and was very disappointed with the customer service both at the front desk and over the phone. Right off the bat, the staff seemed bothered and annoyed uninterested in addressing our questions like they didn't want to be there. He felt very unwelcomed and if they treat him like this I'm sure they treat other customers the same way. I expected a more professional and courteous experience. Never again.

（由 Google 翻译）我没有拍我们房间的照片，但房间很干净，非常舒适。我没有给五星好评的唯一原因是，我们房间里晚上能听到很大的道路噪音。欧陆式早餐不错，比我在大多数酒店吃到的都要好。 （原文） I didn't get any pictures of our room but they were clean and very comfortable the only reason I didn't give it an over all rating of 5 Stars is because there was considerable road noise that could be heard over night in our room. The Continental breakfast was good. Better than I have had in most hotels

（由 Google 翻译）我们只预订了这家酒店一晚，想找一个地处中心、价格合理的住处。虽然一些评论让我们有些犹豫，但最终的体验还是不错的。 没错，这家酒店比较老旧，需要翻新一下，但就价格而言，它超出了我们的预期。 我们的房间足够宽敞，可以容纳五人，一切都很干净，没有异味或污渍。虽然装修有些过时，但说实话，我们很喜欢，如果再来这附近，我们很乐意再次入住。 不足之处是凌晨两点左右，我们闻到了大麻的味道，很烦人，而且我们能听到隔壁房间的噪音，酒店可以改进一下。 我们也很喜欢酒店的免费早餐，非常棒！如果我没记错的话，Victor 会及时补充快用完的物品，而且工作人员虽然很年轻，但仍然保持着房间的干净整洁。有些客人似乎对早餐有些要求，但我觉得已经足够了：贝果、甜甜圈、鸡蛋、格兰诺拉麦片、混合水果、茶、咖啡和果汁。说实话，你还需要什么呢，尤其是在这个价格？ 唯一美中不足的是苍蝇和人们乱扔垃圾。 中午12点退房真是个完美的安排，让我们可以尽情享受早晨，而不必感到匆忙。 我没有机会去探索花园，只是在门口看了一眼，还瞥了一眼设备齐全的健身房。总的来说，一切都很好。 我们没有遇到任何粗鲁的员工。虽然前台有两位女士（一位在早上，一位在晚上）看起来不太友好，但男员工都面带微笑，热情地欢迎客人。客房服务团队看起来井然有序，彬彬有礼。 我很欣赏酒店的饮水机，以及大堂洗手间仅供客人使用，尤其是在周围环境不好的情况下。显然，酒店非常重视客人的安全，这一点非常重要。 总而言之，我们的体验非常棒。 （原文） We booked this hotel for just one night, looking for a centrally located place at a reasonable price. Although some of the reviews made us hesitant, our experience turned out to be good. Yes, it’s an older property and could use some updating, but for the price, it exceeded our expectations. Our room was spacious enough for five people, everything was clean, and there were no strange smells or stains. The decor is dated, but honestly, we loved it and would gladly stay here again if we return to the area. The negative would be that around 2 a.m. we smelled marijuana, which was annoying, and we could hear noise from the neighboring rooms, something the hotel could work on. We also enjoyed the free breakfast, it was good! If I remember correctly, Victor made sure to restock items that were running low, and the staff, although very young, kept the area clean and well-maintained. Some guests seemed to want more from the breakfast, but I thought it was more than enough: bagels, donuts, eggs, granola, mixed fruit, tea, coffee, and juice. Honestly, what else do you need, especially at this price? The only bad part is the flies and people leaving their mess behind. The 12 p.m. checkout was a perfect touch and allowed us to enjoy our morning without feeling rushed. I didn’t get a chance to explore the garden, only saw it from the door, and I took a peek at the gym, which was well-equipped. Overall, everything was really good. We didn’t encounter any rude staff. Although there were two ladies at the front desk (one in the morning and one at night) who didn’t seem particularly friendly, the male staff members smiled and welcomed guests warmly. The housekeeping team appeared organized and polite. I appreciated the water fountains and that the lobby restroom was locked for guests only, especially given the surrounding area. It's clear the hotel takes guest safety seriously, which is very important. All in all, we had a great experience.

（由 Google 翻译）我们通常都住在市中心，但现在那里的价格简直离谱。这次我们住了这家酒店，非常满意。员工服务很棒，而且离市中心只有15-30分钟车程，具体时间取决于路况。 （原文） We normally stay down town but the prices there are outrageous now. Stayed at this one and we're super happy there. The staff are fantastic and it's only about 15-30 minutes from downtown depending on traffic.

（由 Google 翻译）总体来说，住宿体验还不错！DeeJay（我想应该是这么拼写的）一进门就热情接待了我们，她太棒了！非常亲切，知识渊博。 房间很大，酒店位置也非常适合步行。但也有一些缺点： - 小桌子上方的灯太低了，我用电脑玩了一个小时左右后，站起来时头撞得很厉害。 - 安装淋浴门时完全没有考虑周全——你必须走进淋浴间才能关门，然后冲出去才能避免被水淋到。 - 尽量不要选择二楼靠近201和203的房间——我住了三个晚上，每天早上6点左右都能听到碗碟碰撞的声音，还有存放各种用品的门被开关……每天早上都吵醒我。 - 我们周日到的，所以屋顶酒吧关门了（周日和周一）。 - 我们周一开了一整天的会，本来计划去Sister餐厅吃晚餐。结果出乎意料，餐厅关门了。 总的来说，位置很棒，但以后可能不会再住了。大堂很漂亮，但我不知道是否值得住。 （原文） Overall the stay was okay! Greeted upon entrance by DeeJay (I think that's how you spell it) and she was amazing! So personable and knowledgeable. The room was a great size and the location of the hotel was very walkable. A few cons: - the lamp over the small table is so low so after being on my computer for an hour or so, I stood up and hit my head so hard. - there wasn't really any thought when installing the shower doors - you have to GET INTO the shower in order to turn it out and rush out to avoid being hit with the water - avoid the room on the 2nd floor closer to 201, 203 - I stayed 3 nights and every morning around 6am there were dishes clinking and the door where all the supplies are being opened and closed.. it woke me up every morning. - We arrived on a Sunday so the rooftop bar was closed (sunday and monday). - We had a long day of meetings on Monday and planned to have dinner at the Sister restaurant. To our surprise, it was closed. Overall, the location was great but likely wouldn't stay again. It's stunning in the lobby but I don't know if that's worth the stay.

（由 Google 翻译）优点： 前台工作人员彬彬有礼，响应迅速，尽管我们到达时很忙。 前台没有给我们送毛巾，但客房服务人员非常热情。 屋顶酒吧可以欣赏到绝佳的城市景观，工作人员也很友好。 缺点： 我们向前台要了三条额外的毛巾，但等了一个小时二十分钟，毛巾一直没送来。最后我们不得不在走廊里找到客房服务人员才拿到。 浴室灯光昏暗，化妆镜灯也坏了。这些问题应该在每位客人离开后检查并解决。 我们整个入住期间，制冰机区域的灯都坏了。 三楼的Wi-Fi非常不稳定，经常断断续续。在如今这个时代，信号强劲、稳定的Wi-Fi应该是标配。 Sister订餐的应用程序经常崩溃或无法正常工作。 我们从“Sister”订的客房服务订单不完整——一半的餐点都缺了，我们点的番茄酱、Equal 咖啡和奶油也没有送来。结果，我们收到的只是蛋黄酱和芥末酱，这和早餐完全不搭。这反映出流程不完善，而且酒店没有注意到我们在订单中提到的细节。 我们很喜欢屋顶酒吧，但音乐（尤其是低音）太吵了，整晚都能在酒店房间里听到。应该咨询一下音响工程师，为想要睡个好觉的客人提供更好的体验。 总的来说，这家酒店感觉就像一家平庸的三星级酒店，而不是它宣传的四星级酒店。 （原文） Pros: The front desk staff were polite and responsive, even though it was busy when we arrived. A housekeeper was very helpful after the front desk failed to send us more towels The rooftob bar had a really great views of the city and the staff were friendly. Cons: We requested three extra towels from the front desk, but after waiting an hour and 20 minutes, they were never delivered. We eventually had to track down a housekeeper in the hallway to get them. The bathroom was dimly lit, and the makeup mirror light was broken. These issues should be checked and addressed after every guest. The light in the ice machine area was out for our entire stay. The Wi-Fi on the third floor was very unreliable, constantly dropping in and out. In this day and age, strong and consistent Wi-Fi should be a standard. The app for ordering from Sister repeatedly crashed or failed to work properly. Our room service order from Sister was incomplete—half the meal was missing, and the items we requested (ketchup, Equal, and cream for our coffee) were not provided. Instead, we received mayo and mustard, which made no sense for breakfast. This reflects poor processes and little attention to detail we asked for these things in the notes. We enjoyed the rooftop bar, but the music (particularly the bass) was so loud that it could be heard throughout the night in the hotel rooms. A sound engineer should be consulted to improve the experience for guests who want a good night’s rest. Overall this felt like a lackluster 3 star hotel, not the 4 it claims to be.

（由 Google 翻译）第一次来亚特兰大，地理位置优越，靠近购物和餐厅，四处走走感觉很安全。前台工作人员友好热情，乐于助人。房间干净宽敞，本来可以加个梳妆台，但沙发和桌子的空间被充分利用了。唯一不足的是，炒鸡蛋（放在另一位客人房间外的盘子里）在走廊的地板上放了好几个小时。盘子被收拾了，但食物最终散落在走廊里。 （原文） First time in ATL, good location, close to shopping and restaurants, felt very safe walking around. The front desk staff were friendly and very helpful. The room was clean and spacious, could have used a dresser in the room, but utilized the couch and table space. Only complaint, there was scrambled eggs (left on plate outside another guest's room), left on the floor in the hall for hours. The plate was picked up, but the food ended up scattered down the hall.

（由 Google 翻译）泳池： 我们入住的四天里，有三天都关着；一直被人敷衍地问什么时候开放：一小时后开放，几个小时后开放，明天开放……没人能直接回答。最后一天下午泳池终于开放了，但瓷砖开裂、池底脏兮兮，说明泳池正在维修，而且应该进行一些翻新，因为这个区域实在太差了。要不是看到那些宣传“屋顶无边泳池”的漂亮照片，我肯定不会住在这里。 自助停车： 价格有点高，但至少有泳池，而且步行几步就到了。 噪音/氛围： 第一天晚上是星期天，我们住的6楼有三个不同的房间在半夜狂欢；从第二层电梯门打开就能闻到大麻的味道。当时有保安在场，所以我们觉得如果他们不解决噪音/气味问题，投诉也没意义。第二天我肯定跟前台提了这件事，但他们翻了个白眼，也觉得挺烦人的，但希望“那些客人”已经退房了，这样就没问题了。他们没有给我们换房间之类的，不过随便你吧。 房间：大床房干净现代，空间宽敞，可以容纳两个人和行李！床很舒服，淋浴间也很宽敞等等。Nespresso 咖啡机时好时坏，不过冰箱和微波炉还不错。 屋顶酒吧： 噪音大，价格贵（一如既往），但景色优美，座位选择也很多。 维护：调整房间的门，无论你多么小心，门都会“砰”的一声关上。调整一下门的张力，门就会轻轻关上，你的客人会很高兴，因为他们整晚都不会听到走廊里传来的噪音。 （原文） Pool: It was closed three of the four days we stayed there; kept getting the runaround on when it would open: open in an hour, open in a few hours, open tomorrow.... no one would give a straight answer. Then when it did open on our last afternoon, the cracked tiling and dirty pool bottom indicated whatever was being fixed, should have included some renovation because this area is so sub-par. Would not have stayed here if not for the gorgeous photos promising a "rooftop infinity pool". Self-Parking: Overpriced but at least it's there and just a stones throw walk. Noise/Vibe: First night was a Sunday and our floor (6) was had three different rooms partying well past midnight; smell of marijuana was obvious from second elevator doors opened. Security was around so we figured if they weren't addressing the noise/smell, no point in complaining. Definitely mentioned to front desk the next day, however, they rolled their eyes and agreed it was annoying but hopefully 'those guests' checked out already and it would not be an issue. No offer to move us to a new room or anything, but whatever. Rooms: King room was clean and modern, spacious for two people and luggage! Beds comfortable, spacious shower, etc. Nespresso machines are hit or miss but happy to have a refrigerator and microwave. Rooftop Bar: Loud and overpriced (the usual) but great views and lots of seating options. Maintenance: adjust the doors to the rooms, they SLAM shut no matter how careful you are. Adjust the tension and they will close softly and your guests will be THRILLED they don't hear the sounds all night long down the corridors.

（由 Google 翻译）多年来我住过很多酒店，这家酒店真的让我印象深刻。前台经理米格尔以专业的态度和极大的耐心处理了我预订时遇到的棘手问题。感谢米格尔让我在整个过程中保持冷静和轻松。我非常感谢他在办理入住时提供的优质客户服务。强烈推荐！ （原文） I’ve stayed at many hotels over the years, and I am truly impressed. Miguel, the manager at the front desk, handled a difficult situation with my reservation with professionalism and patience. Kudos to Miguel for keeping me calm and stress-free throughout the process. I really appreciate the wonderful customer service he provided during check-in. Highly recommended!

（由 Google 翻译）这地方真是个宝地！氛围无与伦比——它有屋顶酒吧，还有一台自动售货机（说实话，这东西真的太实用了），而且地理位置绝佳。你几乎可以步行到最新的购物中心，去街对面的面包店买点东西，或者在周围找到各种美食。 但真正的亮点是什么？JP。如果你想得到真正的照顾，一定要找他。他的服务简直是五星级的——我遇到他之前甚至都不知道六星级的服务是可能的。他友好、周到，确保从始至终一切都恰到好处。 （原文） This place is an absolute gem! The vibe is unmatched — it’s got a rooftop bar, a snack machine (which honestly comes in clutch), and it’s in a perfect location. You can literally walk to the newest mall, grab something from the bakery across the street, or find great food all around. But the real highlight? JP. If you want to be truly taken care of, ask for him. His service was beyond five stars — I didn’t even know six-star service was possible until I met him. Friendly, attentive, and made sure everything was on point from start to finish.

（由 Google 翻译）尽管科利酒店 (Hotel Colee) 拥有 4.5 星评级，并冠以万豪傲途格精选 (Marriott Autograph Collection) 的品牌，但我在这家前 W 酒店的体验却与豪华酒店的标准相差甚远。我曾在 W 酒店时期入住过这里，但服务质量的下降令人震惊，令人无法接受。 服务缺陷： - 没有迎宾介绍。酒店设施、餐饮选择或服务均未作任何说明； - 房间分配不合理。尽管有更好的选择（之前在 W 酒店的住宿经历也证实了这一点），却只给了我办公室景观房； - 三楼有大麻味。工作人员的反应是让我上一层楼，而不是解决这个问题； - 没有客房服务。工作人员告诉我需要自己去餐厅/酒吧取餐具等基本用品； - 完全没有礼宾服务。即使是三星级酒店也会应要求提供微波炉。 这家酒店收取豪华价格，却提供经济型汽车旅馆服务。万豪傲途格精选承诺以专业的酒店标准，提供“独一无二的”体验。科利酒店甚至连基本的服务要求都达不到，比如优质的宾客服务和客房设施。 价格、品牌承诺和实际服务之间的脱节，让这家酒店价格昂贵，令人失望。在管理层解决这些根本性的服务问题之前，最好不要入住这家酒店。我很遗憾没能退款并提前退房——这次体验真是糟糕透了。 （原文） Despite Hotel Colee's 4.5-star rating and Marriott Autograph Collection branding, my experience at this former W Hotel represents a shocking decline from luxury hospitality standards. Having stayed here during its W Hotel days, the deterioration in service quality is both dramatic and unacceptable. Service Failures: -No welcome orientation. Zero explanation of property amenities, dining options, or services; -Inadequate room assignment. Given office view room despite superior options being available (confirmed from previous W stays); -Marijuana odors on third floor. Staff response was moving me up just one floor rather than addressing the issue; -No room service capabilities. Told to physically retrieve basic items like cutlery from restaurant/bar myself; -Complete absence of concierge services. Even three-star hotels deliver microwaves upon request. This property charges luxury rates while delivering budget motel service. Marriott's Autograph Collection promises "exactly like nothing else" experiences with dedicated hospitality standards. Hotel Colee fails to meet even basic requirements like proper guest services and room amenities. The disconnect between pricing, brand promise, and actual delivery makes this an expensive disappointment. Until management addresses these fundamental service failures, avoid this property. I regret not being able to get my money back and leave early - that's how poor this experience has been.

（由 Google 翻译）房间很漂亮，浴室很棒，非常舒适。客房服务是NOBU，简直太棒了，是我这辈子最好的客房服务。 酒店对面的商场整晚播放着震耳欲聋的电视声，酒店员工出色地解决了这个问题，酒店全体员工都很细心友好。 不过，酒店作为一家企业，需要解决电视机太大的问题。除此之外，酒店很棒，地理位置优越，值得推荐。 （原文） The room is beautiful, great bathroom, very comfortable. Having NOBU for room service is as good as it possibly gets, best room service of my life. Had a big issue with the mall directly across the hotel blasting the sound of TV all night, hotel staff were excellent in remediating that issue, and in general staff at the hotel were attentive and friendly. The hotel as a business needs to resolve the giant TV issue though. Otherwise, great hotel, perfect location, would recommend.

（由 Google 翻译）服务糟糕透顶，平庸至极——我对这次住宿体验非常失望。整体服务远低于我的预期。预订房间时，酒店说会赠送一瓶葡萄酒。我问了礼宾部，他看起来有点疑惑，但说会把酒送到房间。但我始终没收到。周六晚上，我们预订了Nobu餐厅的餐位，菜品还不错，但服务员上菜后就再也没回来过。这完全不符合我对Nobu的期望。我不得不请周围的服务员帮我加水，再拿一些蘸酱。第二天在屋顶泳池，我本来想坐下来好好享受一番。看到服务员，我问他有没有我椅子上的菜单，他回答说：“你到吧台来，我会方便很多。” 好吧，我的工作不是让他轻松，我期待着像其他客人一样得到服务。点餐后，服务员要求我当场付款。我不确定这是否是惯例，但通常都是在收到餐食后再付款。最后，我们的食物被装在外带餐盒里送到泳池椅上，这让人很不爽，考虑到其他客人拿到的餐具和看起来花哨的托盘，我和姐姐也很不满意。总而言之，我对这家酒店的期望值很高，但还是充分利用了我的时间。 （原文） Terrible Service and Mediocrity at best - I was extremely disappointed with my stay. The overall service was far below my expectations. When booking this room it said it came with a complimentary bottle of wine. When I asked the concierge about it he looked a little confused but said he would have it sent up to the room. I never received it. Then on Saturday night we had reservations at the Nobu restaurant, the food was all right but our waiter never came back to check on us after bringing out our food. This just isn't the service I'd expect from Nobu. I had to ask surrounding waiters to refill my water, and bring me additional dipping sauce. The following day at the rooftop pool I was looking forward to sitting out and enjoying my meal. When I saw a server I asked him is there a menu from my chair, he responded "It'd be a lot easier for me if you came to the bar". Well my job isn't to make his life easier, I expected to be serviced just like every other guest. After ordering I was asked to pay right then and there, I'm not sure if it's customary but normally you pay after receiving your food. Finally, our food was brought to our pool chairs in to go containers which was very off-putting and left my sister and I unsatisfied considering the other guests got dish-ware and fancy looking trays. Overall, I expected so much more from this hotel but still made the most of my time.

（由 Google 翻译）我在亚特兰大诺布酒店度过了一段非常美好的时光。首先，我要特别感谢Sam，他是一位非常棒的大堂接待员，让我的生日成为了我人生中最棒的生日！我和丈夫都是当地人，一开始并没有打算在亚特兰大过生日。然而，在市中心逛了一天，四处活动之后，我突然很想泡个澡，放松一下，从这几周紧张的行程中解脱出来。我到处寻找能满足这个生日愿望的酒店，这样我们就不用一路开车回家，让我的生日感觉被缩短了。结果，没有一家酒店让我感觉很合适。就在我快要放弃的时候，我又尝试了最后一次。我偶然看到了诺布酒店的照片，它给我带来了我梦寐以求的“风水”。我打电话给他们，他们请来了最棒、最友善的接待员Sam！虽然是最后一刻，但他很快就安排好了接待，让我们的住宿和我的生日都成为难忘的回忆！我们Nobu酒店的司机也非常友善，沟通顺畅，而且准时。我入住期间最棒的部分是我这边出了点小差错，但酒店方面却要特别表扬他们，因为当时前台处理这件事的方式非常出色。不幸的是，我意外地提前接待了一位“每月一次的特别惊喜访客”，我当时既痛苦又尴尬！我打电话给她（真希望我还记得她的名字，但她人真的太好了），向她解释了一下，并询问是否可以延迟退房，因为我实在无法控制自己。结果，她不仅延迟了我们的退房时间，还派人（Ramadan）来给我送水和药。正是这些细微的小事，才成就了最大的感动。酒店员工都无一例外地出色。是他们让这次体验物超所值！我真希望房间里能有个迷你冰箱（除非我没注意到），但除此之外，酒店的体验和舒适度都达到了10/10！我们参观了菲普斯广场，并在附近吃了顿美味的早餐。我还快速游了一会儿，因为泳池还在旺季开放，水温也还很暖和。我泡了个澡庆祝生日，放松一下身心。总之，我精神焕发，准备好迎接接下来的一周！我们期待很快再次入住。谢谢Nobu！ （原文） I had the absolute best time at The Nobu Hotel - Atlanta. Firstly, I would love to give a special thanks to Sam, one of the extraordinary lobby receptionists for making my birthday the very best birthday ever! My husband and I are somewhat local and initially wasn’t intending on staying in the city for my birthday. However, whilst downtown for the day, walking around and doing activities, I felt the desire to just want to soak and relax in a large tub and unwind from a very stressful couple of weeks. I looked everywhere for a hotel that could accommodate that birthday wish so we didn’t have to drive all the way back home and make my birthday feel shortened. No hotel that I found felt just right. On the verge of giving up, I gave it one last shot. I came across The Nobu Hotel’s photos and it delivered to me the exact “feng shui” that I was craving. I called them and got the most amazing and kind receptionist ever, Sam! Although it was last minute, he quickly found a way to accommodate us and made our stay and my birthday one to remember! Our Nobu Hotel driver was also so very kind, communicated well, and punctual. The best part of my stay was somewhat unfortunate on my end but spotlights a BIG KUDOS on their end because of the way the receptionist at the time handled this situation. I unfortunately had a “special surprise monthly visitor” unexpectedly a bit early and I was in so much pain and also very embarrassed! I called her (I wish I remembered her name, but she was so sweet.) to explain and to see if checkout could be postponed a bit because I just couldn’t get myself together. Well, not only did she postpone our checkout time, she also sent up someone (Ramadan) to deliver water and medication for me. It’s the smallest things that make the biggest impact. The hotel staff is unanimously phenomenal. They are who really made this experience worthwhile! I do wish there were a mini fridge in the room (unless I overlooked it), but otherwise 10/10 experience and comfort! We got to tour around Phipps Plaza and get some delicious breakfast nearby. I was also able to take a quick swim being that the pool was still open for the season and still very much warm. I got my birthday soak in and was able to unwind. In short, I was refreshed and ready to tackle the week ahead! We look forward to staying again soon. Thank you Nobu!

（由 Google 翻译）我对在亚特兰大诺布酒店度过生日周末的住宿抱有很高的期望，但不幸的是，从一开始，体验就令人失望。 抵达后，酒店没有像往常一样提供热毛巾和饮料，这本该是诺布酒店的标准服务。我妻子不得不提醒前台礼宾员萨姆，让他提供这些，这为令人失望的入住体验奠定了基调。除此之外，萨姆没有告诉我们住宿的关键细节：没有告诉我们早餐包含在内，也没有告诉我们有75美元的客房服务抵用金。唯一提到的便利设施是健身中心。酒店没有像诺布酒店那样提供一流的迎宾服务，只是简单地给了我们套房号，然后就让我们离开了。 更糟糕的是，服务员把我的特斯拉钥匙卡弄丢了。到10月1日为止，我还在等着寄来的替换卡。这种令人沮丧的麻烦，在这种所谓的高档酒店里绝对不应该发生。 唯一的亮点是餐厅，它提供了Nobu闻名遐迩的卓越品质。可惜的是，酒店及其员工远未达到这一标准，在我看来，不值这个价钱。 如果您想在亚特兰大寻找真正的奢华住宿，我推荐您考虑亚特兰大瑞吉酒店。那里的服务始终不负众望，提供的宾客体验是Nobu亚特兰大远远达不到的。 （原文） I had high expectations for my stay at Nobu Atlanta Hotel over my birthday weekend, but unfortunately the experience was underwhelming from the very start. Upon arrival, there was no customary Nobu greeting with a warm towel and beverage, something that should be a standard. My wife had to remind Sam, the front desk concierge, to even offer it, which set the tone for a disappointing check-in. Beyond that, Sam failed to inform us of key details about our stay: we were not told that breakfast was included, or that we had a $75 room service credit. The only amenity mentioned was the fitness center. Instead of being welcomed with the level of service Nobu is known for, we were simply given our suite number and sent on our way. To make matters worse, valet misplaced my Tesla key card. As of October 1st, I am still waiting for the replacement to arrive in the mail, a frustrating inconvenience that should never happen at a hotel of this supposed caliber. The one highlight was the restaurant, which delivered the exceptional quality Nobu is known for. Unfortunately, the hotel and its staff did not come close to matching that standard and, in my opinion, are not worth the price of admission. If you are looking for a true luxury stay in Atlanta, I would recommend considering The St. Regis Atlanta. The service there consistently lives up to expectations and delivers the kind of guest experience Nobu Atlanta fell far short of providing.

（由 Google 翻译）我们的团队服务超乎寻常。 我入住期间，酒店送来了一个包裹。可惜的是，包裹上打印的收货人姓名写成了“Nobu”。团队最终找到了包裹，并把它送到了我的房间。员工很棒，装修也很棒。感谢你们的热情款待。 毫不犹豫地预订吧！ （原文） This team went above and beyond. I had a package delivered to the hotel during my stay. Unfortunately, the shipping name printed out as "Nobu" on the package. The team were able to track the package down and have it sent to my room. Great Staff and great decor. Thank you for your hospitality. Book without hesitation.

（由 Google 翻译）终于回来度假了。真是太棒了。工作人员非常周到。Gustavo 和 Josh 确保每个人都在泳池边得到了很好的照顾，尽管当时正好是周一高峰。我期待着再次入住，并把这里作为我当地的首选酒店。 （原文） Finally came back for a stay-cation. It was absolutely amazing. The staff was really attentive. Both Gustavo and Josh made sure everyone was well taken care of at the pool even though it was a random Monday rush. I look forward to coming back and making this my go-to local hotel.

（由 Google 翻译）作为一名经常旅行并入住过许多五星级酒店的人，我对这家酒店的专业服务感到非常失望。前台工作人员，尤其是一位名叫德米特里厄斯的代表，在我确认预订时态度粗鲁无礼。对于任何一家标榜提供奢华体验的酒店来说，这种服务水平都是不可接受的。我强烈建议您不要入住这家酒店——如果您重视专业性和尊重，请选择其他酒店。请务必阅读其他住客的评价，因为似乎并非只有我一人遇到过类似的问题。 （原文） As someone who has traveled extensively and stayed in many 5-star hotels, I was extremely disappointed by the unprofessional behavior at this location. The front desk staff, particularly a representative named Demetrius, were rude and disrespectful when I tried to confirm my booking. This level of service is unacceptable for any establishment claiming to offer a luxury experience. I would not recommend staying here — if you value professionalism and respect, look elsewhere. Please take the time to read other reviews, as it seems I’m not the only one who has experienced these issues.

（由 Google 翻译）我带女儿来，她剪的发型糟透了。至少发型师在预约的时候态度还不错。我女儿想剪短发，但发型师剪了超过12英寸，根本不知道好看不好看。她说，发型师跟她争辩，坚持说这个发型就是她评价里要求的。附上照片……没人会要求剪这个发型，也没发型师会相信他们剪得好。这家沙龙不应该剪卷发。 （原文） I came in with my daughter and she received a terrible haircut. The stylist was nice in appointment at least. My daughter requested a short cut, but the stylist cut over 12 inches without any idea if it would look good. She said the stylist argued and insisted this cut is what she asked for in review. Adding photos… no one would request this haircut and no stylist would believe they did good job. This salon should not cut curly hair.

（由 Google 翻译）这家沙龙真是太可爱了——风格多样、温馨舒适，而且魅力十足。我喜欢来这里，每次进门都感觉无比舒适。 Amanda 简直是人间珍宝。她让我的头发保持清新健康，完全符合我的心意——无论我什么季节，什么发型。她真的懂我！无论是帮我清理“乱蓬蓬的屁股”，还是帮我坚持长期的发型目标，她都是最棒的。 空间、氛围、服务——一切都是一流的。尽快预约吧。你绝对不想去别的地方！ （原文） This salon is absolutely adorable — eclectic, cozy, and full of charm. I love coming here and always feel so pampered the moment I walk through the door. Amanda is a total gem. She keeps my hair looking fresh, healthy, and exactly how I want it — no matter what season or style I’m in. She just gets me! Whether it’s cleaning up my “broomstick bottoms” or helping me stick to long-term hair goals, she’s the best. The space, the vibe, the service — all of it is top-tier. Book your appointment ASAP. You won’t want to go anywhere else!

（由 Google 翻译）昨天在 The Aviary O4W 的体验棒极了！这大概是我这些年来在这家沙龙做的第三或第四次面部护理了，但这是我第一次见到老板艾米·布兰斯福德 (Amy Bransford)。她询问了我做面部护理的目的，并根据我的要求推荐了一项比我预约的更合适的服务。体验非常棒，我还会再来的！ （原文） Had a wonderful experience yesterday at The Aviary O4W! This was probably my 3rd or 4th facial at the salon over the years but this was my first time seeing owner, Amy Bransford. She asked me about the goals of my facial and based on that made a recommendation for a service that was a better fit than what I booked. A great experience and I'll continue to go back!

（由 Google 翻译）周六给自己放了个假，决定去O4W的Aviary做个面部护理。之前去过几次，每次都很享受，但这次的体验真的让我惊艳。一开始我不太确定自己想要哪种面部护理，Oceana根据我的皮肤状况，耐心地帮我推荐了最适合我的。淋巴引流护理简直太舒服了，氧气面部护理更是让我的皮肤焕然一新。Oceana人特别好，技术也很棒，我肯定会再去找她做同样的护理。 （原文） Took a self care Saturday and decided to get a facial at Aviary in O4W. I have been a few times and it's always a treat, but this time blew me away. I was unsure of the facial I wanted and Oceana walked me through what she thought would be best based off of my concerns. The lymphatic drainage was dreamy and the oxygen facial left my skin so revived. Oceana was so sweet and knowledgeable, I will surely be back to her for the exact same treatment.

（由 Google 翻译）我在 Aviary 的体验总是很棒！Summerhill 和 4th Ward 两家店都很棒，各自散发着独特的魅力。这次我找了 Rachel 做了面部护理——她太棒了，把我和我的脸都照顾得无微不至！强烈推荐 Aviary 和 Rachel——我还会再来的！ （原文） I always have an amazing experience at Aviary! Both Summerhill and 4th Ward locations are wonderful and have their own unique energy. This trip I had a facial with Rachel- she was fabulous and took phenomenal care of me and my face! Highly recommend Aviary and Rachel- I will be back!

（由 Google 翻译）顺便说一下，我的头发是2C，有时是3A，我这辈子从来没剪过好看的卷发。Malaika不仅超级善解人意，她简直就是剪刀魔术师！我的发型完全符合我的要求，而且她全程都非常友善。我强烈推荐她做卷发！现在我只信任她来帮我剪头发！ （原文） For reference, I have 2C sometimes 3A hair and I have never gotten a good curly haircut in my life. Not only was Malaika super understanding, she’s a magician with scissors! My hair turned out exactly how I wanted and was so kind the entire time. I cannot recommend her enough for curly cuts! I now only trust her to do my hair!

（由 Google 翻译）Aviary 的面部护理是一次全新体验。我上次是找 Deb 做的，感觉就像皮肤重置了一样。术后的光泽度简直不可思议。我当时不知道该选哪个，所以选择了 TBD 面部护理……Deb 非常清楚该如何护理我的皮肤。Aviary 是亚特兰大迄今为止最好的沙龙和水疗中心。Aviary 的活力和氛围为面部护理体验锦上添花，让你完全放松，同时焕发活力。感觉自己像个女王 ;-D 谢谢 Deb，你太棒了！！迫不及待想做下一次了。 （原文） Facials at Aviary are a whole next level experience. My last one was with Deb and it was like a reset to my skin. The after glow was unreal. I wasn't sure which one to choose from so I went with the TBD facial... and Deb knew exactly what to do to give my skin what it needed. Aviary is by far the best Salon & Spa in ATL. The energy and ambience at Aviary add to the facial experience by leaving you completely relaxed and recharged at the same time. Left feeling like a queen ;-D Thank you Deb, you are incredible!! Can't wait for my next one.

（由 Google 翻译）我一直在找 Sasha 做面部护理，我极力推荐她！她的治疗令人难以置信地放松，而且信息丰富。自从我开始找她以来，我的皮肤有了显着改善。 Sasha 知识渊博、细心且真正关心客户的皮肤目标。如果您正在寻找能够以温和的方式带来真正效果的人，那么她就是您的最佳选择！ （原文） I've been seeing Sasha for facials, and I can't recommend her enough! Her treatments are incredibly relaxing, and informative. My skin has improved remarkably since I started coming to her. Sasha is knowledgeable, attentive, and truly cares about her clients’ skin goals. If you're looking for someone who delivers real results with a gentle touch, she's the one!

（由 Google 翻译）Sasha G. 拥有治愈之手！我和她一起进行了最令人惊奇和放松的面部护理。在我们的治疗期间，我感到受到关心、安全和值得信赖。我以前也做过其他面部护理，但确实没有一个能与 Sasha 相比。我喜欢我的经历，并且会一次又一次地回来体验这种经历。感谢莎莎对我的皮肤如此出色的护理！我在发光🥺 （原文） Sasha G. has healing hands! I had the most amazing and relaxing facial with her. I felt cared for, safe, and in trustworthy hands during our session. I’ve had other facials before but truly none compare to Sasha. I loved my experience and would come back again and again for that experience. Thanks Sasha for taking such amazing care of my skin! I am glowing🥺

（由 Google 翻译）我在Azia做了面部护理，感觉棒极了！整个办公室非常干净舒适，从家具、灯光到音乐，都让人感觉很放松。 房间非常舒适，我差点就睡着了。 Azia非常详细地讲解了产品、推荐以及面部护理的步骤。即使过了一周，我的脸仍然感觉很棒。 强烈推荐！ （原文） I had a facial with Azia and it was amazing! The entire office is very clean and relaxing. From the furniture, lighting and music. The rooms were very cozy, I could’ve fallen asleep. Azia did a wonderful job at explaining products, recommendations and the steps of my facial. Even after a week, my face still feels great. Highly recommend!

（由 Google 翻译）我做过的最好的面部护理！两周前我向 Imani B. 预订了水面部 + 皮肤平整，我的皮肤仍然发光！伊玛尼为我的皮肤提供了无与伦比的护理和关注，并推荐了母乳喂养安全的产品来让我保持光泽。从开始到结束都是一次轻松愉快的体验，但最重要的是，我看到了我的皮肤的巨大改善。我迫不及待地想再次与她预订！ （原文） Best facial I have EVER had! I booked the hydrafacial + dermaplaning with Imani B. two weeks ago and my skin is STILL glowing! Imani provided unparalleled care and attention to my skin, and recommended breastfeeding-safe products to keep my glow going. It was a relaxing and enjoyable experience from start to finish, but most importantly, I saw huge improvements in my skin. I can’t wait to book with her again!

（由 Google 翻译）卡丽莎太棒了！她知识渊博，专门针对我的需求进行了很好的评估和面部护理。 我很享受水疗体验的每一刻。我的脸感觉又充满活力了。她的服务很棒。而且她的内在和外在都很美丽！ （原文） Carissa is excellent! She is very knowledgeable, gave great assessment and facial specifically for my needs. I enjoyed every moment of my spa experience. My face feels alive again. Her service is amazing. And she is Beautiful inside and outside!

（由 Google 翻译）我和 Sasha G 一起做了一次定制面部护理。首先，她很棒。非常友好、善良、风度翩翩，让你一直感觉很舒服，她会告诉你她在你皮肤上使用的所有产品以及所有好处。 她的手太软了。当她开始肩部按摩时，我感觉就像漂浮在云上。 他们这里使用的所有产品闻起来都很香，而且使用天然成分，我很喜欢。 不用说，我会在 8 周后回来看望萨莎夫人。 （原文） I had a custom facial with Sasha G. First of all, she's amazing. Very friendly, kind, personable, makes you feel comfy the whole time, and she informs you of all the products she's putting on your skin with all the benefits. Her hands are SOOOO soft. When she started the shoulder massage it felt like I was floating on a cloud. All the products they use here smell so good and they use natural ingredients, which I love. Needless to say, I'll be back to see Mrs. Sasha in 8 weeks.

（由 Google 翻译）萨沙是一个创造奇迹的人。就背景而言，我的婚礼将于本周末举行，所以在几个月没有斑点后，我的下巴上自然出现了相当大的瑕疵。她治疗了它，并带着一个计划送我回家。我问她认为多久才能痊愈，她估计从我第一次摘下来起最多需要 5 天，但不到 36 小时，它就完全消失了，没有明显的色素沉着！她对我的皮肤施展巫术，我将永远成为她护肤聚会的一员。 （原文） Sasha is a miracle worker. For context my wedding is this weekend so naturally I had a sizable blemish appear on my chin after being spot free for months. She treated it and sent me home with a plan. I asked how long until she thought it would heal and she estimated up to 5 days since I picked it first, but in less than 36 hours, it was completely gone including no visible pigmentation!!! She performed witchcraft on my skin and I will forever be part of her skincare coven.

（由 Google 翻译）这根本就不是豪华水疗中心！！我的按摩师很棒，但氛围谈不上豪华——光线昏暗，甚至连窗户都没有，而且看起来也不干净。我想带女儿来一次奢华的水疗体验，但这根本不是我想要的！我非常失望。我预订了干刷服务，但也没用到。桑拿房不加热，蒸汽房也坏了。我不推荐这个地方。这完全不是我为两个人花了500多美元后所期待的。 （原文） This was NOT a luxury spa at all!! . My massage therapist was awesome but atomosphere isn't luxury - it's dark and not even a window in site and didn't seem like a clean place. I wanted to treat my daughter to a nice luxury spa experience and this was NOT it! I was very disappointed. I booked the dry brush as an addition but I never got that service either. The sauna didn't heat up, the steam room didn't work properly. I do not recommend this place. This isn't what I would expect after paying $500+ for two people

（由 Google 翻译）这些年来，我偶尔会去这家水疗中心，虽然员工一直保持着服务质量，但设施的维护却一落千丈。 最近一次去的时候，男士蒸汽房坏了，桑拿房的灯也坏了，按摩浴缸里的水有霉味，而且只有一个淋浴能用。此外，通往泳池的电梯也坏了，我穿着浴袍被人抬着穿过大堂。 不过，泳池边的服务及时又专业。食物也相当不错，价格也符合五星级酒店的预期。花园房的双人按摩还不错，但没什么值得大书特书的。 尽管有这些不足之处，我还是度过了轻松的一天。然而，我第一次对价格产生了疑问，因为我付了全价，却只体验了部分服务。 因此，预订前，我建议您提前打电话确认设施的状况，因为很遗憾，您无法保证它们始终处于正常运转状态。 （原文） I’ve visited this spa occasionally over the years and while the staff has maintained its quality, the maintenance of the facility has fallen off a cliff. On my most recent visit, the men’s steam room was out of order, the lights in the sauna did not work, the water in the jacuzzi smelled like mildew & only one of the showers worked. Additionally, the elevator to the pool was broken which then required me being paraded through the lobby in my robe. Nevertheless pool side service was prompt & professional. The food was pretty good & the prices were what you would expect from a 5 star hotel. The couples massage in the garden room was fine but nothing to write home about. Despite all of the shortcomings I was able to have a relaxing day. However, for the first time I’m questioning the cost given that I paid full price but only received a partial experience. Therefore before booking, I recommend you call ahead to check the status of the amenities since unfortunately you cannot assume that they are in working order.

（由 Google 翻译）8月29日下午5点50分来这里按摩。按摩还不错，但时间被缩短了10分钟。浴袍和按摩浴缸都有霉味。按摩结束后我必须立即穿好衣服。穿衣服的时候，他们不停地催促我关门，我甚至还没来得及穿衬衫或内衣，清洁工和前台小姐就会问我是不是快做完了。这是我在豪华水疗中心最糟糕的经历，我感觉自己被催促得被赶出了门。如果这就是你的待遇，他们不应该在下午6点预订按摩。我以前经常来这里，但很遗憾，这里现在已经不再是豪华水疗中心了。四季酒店的体验要好得多。 （原文） Came here on 8/29 at 5:50pm for a massage. The massage was fine but cut short by 10 minutes. The robe smelled like mildew as well as the jacuzzi. I had to get dressed immediately after my massage. While I was getting dressed I was getting harassed about them closing couldn’t even put my shirt or underwear on without the cleaning lady and front desk lady asking me if I’m almost done. It was the worst experience of my life at a luxury spa I felt so rushed and pushed out the door. They shouldn’t book massages at 6pm if this is how you will be treated. I used to frequent here but sadly it isn’t a luxury spa anymore. The four seasons is much better experience.

（由 Google 翻译）我和我的丈夫于上午 9:07 到达水疗中心，参加上午 10:00 的预约。当我注意到一名男服务员准备为我服务时，我礼貌地告诉男治疗师，我们在预约时要求了两名女治疗师。 男性治疗师离开了房间，带着另一位名叫凯利的女性治疗师回来了。凯利告诉我，我不能更换男性治疗师，我可以取消我的预约。凯利继续以一种非常咄咄逼人和侮辱性的方式告诉我，我给她和水疗中心带来了不便，而她已经做了她能做的一切。我解释说，一个多月前，我们已根据水疗中心经理的要求预订了两名女性治疗师。凯莉再次强调，我可以取消预约，并支付 75 美元的取消费，因为在我的预约后她还有其他客户要见。 我要求与经理交谈，几分钟后，Bree 进入房间并确认水疗中心对我的预订请求有误。她提出要补偿我们的访问，这才有意义，因为我们没有得到任何服务。 费利西亚（Felicia）特别令人愉快且善解人意——她分享说，夫妻要求两名女性按摩治疗师是很常见的。她说，水疗中心每天在预约时都会收到此类请求。她还提出我们仍然可以使用花园浴缸，因为距离我们的预约时间还有 25 分钟。浴缸大约需要 30-40 分钟才能充满，所以这会浪费时间。我们最终离开水疗中心时没有得到按摩，甚至比我们到达时更有压力。 我预订了一个周末度假，作为给我丈夫的惊喜礼物。我在亚特兰大巴克海特华尔道夫水疗中心的经历令人士气低落，几乎是一种创伤——没有什么奢华或放松的感觉。我通过网站联系了客户服务，但从未收到回复。我永远不会推荐亚特兰大巴克海特华尔道夫水疗中心，也永远不会回来光顾。你可以每人花 700 美元去一家更好的、知道如何对待客户的机构。 （原文） Myself and my husband arrived at the spa at 9:07am for our 10:00am appointment. When I noticed a male attendant preparing to service me, I politely informed the male therapist that we had requested two female therapists at the time of booking our appointment. The male therapist left the room and returned with another woman therapist named Kelly. I was told by Kelly, that I could not change the male therapist and that I could cancel my appointment. Kelly proceeded to tell me in a very aggressive and demeaning manner that I was inconveniencing her and the spa and she had done all that she could do. I explained that we had booked two women therapists by request over a month ago with the spa manager. Kelly doubled down by repeating that I could cancel my appointment and pay a $75.00 cancellation fee as she had other clients to see after my appointment. I asked to speak to a manager and a few moments later, Bree entered the room and confirmed that the spa made a mistake with my reservation request. She offered to comp our visit which only made sense because we had not received any services. Felicia was particularly pleasant and understanding— she shared that it was very common for couples to request two female/women massage therapists. She said the spa gets that type of request daily when making appointments. She also offered that we could still use the garden bath tub as we still had 25 minutes left for our appointment time. It takes the tub about 30-40 minutes to fill up so that would’ve been a waste of time. We ended up leaving the spa without massages and even more stressed than when we arrived. I had booked a staycation weekend as a surprise gift for my husband. My experience at the Waldorf Astoria Spa Atlanta Buckhead was demoralizing and borderline traumatic— nothing luxury or relaxing about it. I reached out to customer service via the website and never received a response. I will never recommend The Waldorf Astoria Spa Atlanta Buckhead and never return to patronize. You can spend $700 per person at a better establishment who knows how to treat clients.

（由 Google 翻译）我在华尔道夫水疗中心度过了一段美好的时光。我享受了桑德拉和凯利的招牌按摩和水疗面部护理，她们专业细致，让整个护理过程真正放松身心。水疗设施也非常棒——户外露台宁静祥和，漩涡水疗池更是我体验完水疗后放松身心的完美选择。 （原文） I had a wonderful experience at the Waldorf Astoria Spa. I enjoyed a signature massage and a hydro facial with Saundra and Kelly, who were both professional, attentive, and made the treatments truly relaxing. The spa facilities were also fantastic—the outdoor terrace was serene, and the whirlpool spa was the perfect way to unwind after my services.

（由 Google 翻译）通往泳池的电梯坏了，蒸汽房也坏了，按摩师迟到了我预约的按摩时间10分钟。工作人员很友好，但我忍不住觉得这个地方可以管理得更好。就价格而言，他们没有达到我的预期。 （原文） Elevator to the pool was broken, steam room was broken, and massage therapist was 10 minutes late to my scheduled massage. Staff was very friendly, but couldn't help but feel this place could be much better managed. For the price, they do not meet my expectations.

（由 Google 翻译）孕期按摩糟透了。他们居然没有孕妇枕，这个价位应该标配才对。感觉就像敷衍了事，根本没按到需要的穴位。我离开后还得自己再去按摩。浴袍之类的设施还不错，但也仅此而已了。 （原文） The pregnancy massage is terrible. They don't have a pregnancy pillow and for that price it should be standard. You feel like its a throw away massage and its not really touching the points you need. I had to go get a massage after I left. The amenities were nice along with the robes but that was it

（由 Google 翻译）超级酷！人很多，但一点也不拥挤。体育场周围各种活动丰富多彩，感觉就像在大学橄榄球比赛现场一样。强烈推荐这次体验。真希望我的“布拉沃斯”能再好一点。 （原文） Super cool! A lot of people but was never cramped. It has the feel of a college football game environment with all the activities around the stadium. Highly recommend the experience. Just wish my Bravos were decent again..

（由 Google 翻译）很棒的地方，希望有一天休斯顿也能有这样的地方。 这里有很多吃喝玩乐的地方。价格虽然有点高，但你指望什么呢？这里的价格比棒球场里的价格要便宜得多，棒球场里的价格要涨5美元甚至更多。 这里既不会让人觉得拥挤，也不会让人觉得不安全，而且有很多活动。我会告诉休斯顿的所有人，如果你要去看棒球比赛，这里是必去之地。 （原文） Awesome place hope we can get something like this in Houston one day. Plenty of places to eat and drink. Prices are high but what do you expect, the prices are better than once you get into the ballpark which jump up a good $5 or more. It never felt crowded or unsafe and had many things going on. Will tell everyone back in Houston it's a must go-to place if your going to see a baseball game.

（由 Google 翻译）在达美航空 SKY360° 俱乐部观看勇士队的比赛是一次难忘的体验！从踏入的那一刻起，一切都感觉高大上——VIP 般的待遇，毫不做作。 座位可以欣赏到令人惊叹的球场景观，如此近距离地观看比赛，让您仿佛置身于比赛之中。室内休息室宽敞时尚，配备恒温空调（在亚特兰大温暖的天气里，这真是个福音），有足够的空间供您放松身心、享用美食，享受现场氛围。 食物？顶级水准。高档的棒球场经典菜肴和新鲜的厨师烹制的菜肴完美融合。我点了一个多汁的汉堡和一些出乎意料的美味寿司——没错，在棒球场吃寿司！饮品也同样令人印象深刻，吧台提供精选饮品和快捷的服务。 真正让这次体验锦上添花的是客户服务。工作人员细心周到、乐于助人，总是面带微笑。无论是帮忙安排座位、解答问题，还是保持场地整洁有序，他们都做得非常到位。 如果您想以更奢华、更舒适的方式观看勇士队的比赛，达美航空 SKY360° 俱乐部绝对物超所值。我迫不及待地想再去一次！ （原文） Attending the Braves game from the Delta SKY360° Club was an unforgettable experience! From the moment I walked in, everything felt elevated—VIP treatment without pretension. The seating offers an incredible view of the field, and being so close to the action makes you feel like you’re part of the game. The indoor lounge was spacious, stylish, and climate-controlled (a blessing on a warm Atlanta day), with plenty of room to relax, grab a bite, and enjoy the atmosphere. The food? Top tier. A great mix of upscale ballpark classics and fresh, chef-driven dishes. I had a juicy burger and some surprisingly good sushi—yes, sushi at a ballpark! The drinks were just as impressive, with premium selections and quick service at the bar. What really made the experience shine was the customer service. The staff was attentive, helpful, and always had a smile. Whether it was helping with seats, answering questions, or just keeping things clean and organized—they were on point. If you’re looking for a more luxurious, comfortable way to enjoy a Braves game, the Delta SKY360° Club is worth every penny. I can’t wait to go back!

（由 Google 翻译）亚特兰大巴特雷酒吧，娱乐体验更上一层楼！ 巴特雷酒吧绝对是我去过的最酷的地方之一！无论您是来观看勇士队的比赛还是只是闲逛，这里都能满足您的一切需求，这里有一流的餐厅、酒吧、现场音乐，无论白天还是夜晚，都能让您感受到无与伦比的氛围。这里超级干净、安全，而且设计精美。 每个人都能找到自己喜欢的活动：适合家庭聚餐的场所、时尚的酒廊、运动酒吧，甚至还有电影院。这里就像一座充满活力、激情和南方魅力的小城。这里是享用美食、与朋友聚会或感受氛围的完美之选。10/10，迫不及待地想再来！ （原文） The Battery Atlanta Is Next-Level Entertainment! The Battery is hands down one of the coolest places I’ve ever been! Whether you’re here for a Braves game or just hanging out, this place has it all great restaurants, bars, live music, and an amazing vibe day or night. It’s super clean, safe, and beautifully designed. There’s something for everyone: family friendly spots, trendy lounges, sports bars, even a movie theater. It feels like a little city full of energy, excitement, and southern charm. Perfect place to grab a bite, meet friends, or just soak up the atmosphere. 10/10 can’t wait to come back!

（由 Google 翻译）我去过美国很多棒球场！这里是棒球比赛和享受美好时光的最佳去处。我这周六会回来打双打。附近有很多酒吧、商店和酒店，步行即可到达，比赛结束后可以悠闲地回去放松一下。 （原文） I have been to numerous ballparks across the USA! This area is #1 perfect for baseball games and good times. Il be back this Saturday for double header. So many bars and shops hotels all walking distance so you can stumble back and relax after game.

（由 Google 翻译）这地方真是太棒了，让人放松。食物很棒……环境也很棒……有很多地方可以选择看比赛。下次我们打算去看比赛！ 这地方是必去必看的地方。对孩子很友好，所以每个人都能在这里找到自己喜欢的。 （原文） What a really nice and chill area. The food was great...the area was great.. plenty of places to choose from to watch the game. Next time we think we are going to the game! This is a must go to and see type of area. Kid friendly, so everyone has something down here.

（由 Google 翻译）哇，开放式购物中心的概念真不错。空间和场所都很棒。我玩得很开心，有很多餐馆可以选择。晚上灯火通明。 （原文） Wow open mall concept pretty cool. Great spaces and places. I had a great time there were many eateries to choose from. At night it is lit.

（由 Google 翻译）哇，真是个很棒的住处！景色美极了（住在机场跑道那边）。能坐在阳台上看飞机起降真是太棒了。房间真的很漂亮，床睡得舒服，枕头也很好。唯一的缺点是靠近空调出风口的天花板有点潮湿，看起来确实需要注意。所以，看了楼下餐厅的评价后，我们去了那里试了一下，人并不多。虽然我们点的菜等了很久，但菜品的质量绝对值得等待，真的很棒！下次来亚特兰大，我一定会再住这里。 （原文） WOW, what a great place to stay. The views are amazing,( staying on the airport run way side). It's really nice to be able to sit on your balcony and watch the planes come and go all day long. The rooms were really nice, the beds slept good and the pillows are nice. The only draw back on the rooms was the moisture issues on the ceiling close to the a/c vent, it did look like it need attention. So, after looking at the reviews about the restaurant downstairs, we went and tried it out and it wasn't too crowded. We did have a long wait on our order, but the food quality was well worth the wait, it was amazing! I would definitely stay here again, next time we visit ATL.

（由 Google 翻译）文艺复兴广场酒店，服务一流，舒适惬意！ 我在亚特兰大机场文艺复兴广场酒店住了一晚，整体体验令人印象深刻。虽然入住时间很短，也没有使用酒店设施，但入住体验处处体现着高品质和专业精神。 办理入住的工作人员彬彬有礼、热情友好、办事效率高，让漫长的一天旅行后，整个入住过程轻松愉快。我的房间格外干净、舒适、安静，可以欣赏到美丽的城市景观，令人心旷神怡。床很舒适，每个细节都经过精心设计。 这家酒店完美地融合了便利、舒适和一流的服务。我强烈推荐所有到访或途经亚特兰大的旅客入住文艺复兴广场酒店——从抵达的那一刻起，您就会感受到无微不至的关怀。 （原文） Excellent Service and Comfort at the Renaissance Concourse! I stayed one night at the Renaissance Concourse Atlanta Airport Hotel and was truly impressed by the overall experience. Even though my visit was brief and I didn’t use the amenities, everything about the stay reflected quality and professionalism. The staff at check-in were courteous, welcoming, and efficient, making the process quick and pleasant after a long day of travel. My room was exceptionally clean, comfortable, and quiet—with a beautiful city view- quite peaceful. The bed was cozy, and every detail felt well thought out. This hotel offers the perfect combination of convenience, comfort, and great service. I highly recommend the Renaissance Concourse to anyone visiting or passing through Atlanta—you’ll be well taken care of from the moment you arrive.

（由 Google 翻译）这篇关于万丽酒店的评价早就该写了。这些年来，我因为工作原因一直住在这里。每次入住，酒店员工都非常热情周到。特别要感谢早餐咖啡厅的韦芙琳，她每天都面带温暖的笑容，每次见到她都让我倍感亲切。她总能在我们开口之前就体贴入微地满足我们的需求，从续杯到打包盒或杯子，她都面面俱到。她让我感觉就像回到了家一样。 （原文） This is a long overdue review of the Renaissance. I have stayed here over the years for work. The staff has always been so kind and accommodating every time I stay here. A special shout out to Wevelynn at the breakfast cafe for her warm smiles every single day, every single time I see her. She anticipates our needs before it’s even asked, from refills to boxes or cups for to go items. She makes it feel like coming home.

（由 Google 翻译）地理位置和景色都超赞！！！如果你喜欢飞机/机场，强烈推荐这家酒店，因为有些房间几乎就在跑道上。酒店就在达美航空博物馆对面。住在机场附近超级方便。而且看起来是一家举办会议的好酒店。但是我的房间感觉有点过时，因为推拉门、阳台和地毯。地毯很脏，某个地方粘着一些糖果之类的东西。不过，景色还是让人难以忘怀——它们美得令人难以置信，真是个很酷的特色。前台、礼宾和餐厅的工作人员都非常热情友好、乐于助人，而且很专业。 （原文） Awesome location and views!!! Highly recommend if you're into planes/airports as some rooms are basically right on the runway. It's also across the street from the Delta Flight Museum. Super convenient for staying near the airport. And it seems like a good hotel to host a conference at. However my room felt a bit dated because of the sliding door, balcony and carpet. The carpet was dirty, with some sort of candy or something stuck on one area. Still can't get over the views though -- they were incredible and such a cool feature. And the front desk team, the concierge, and restaurant staff were all so sweet and helpful and professional.

（由 Google 翻译）这个地方真是太宁静了。我们住在一间带阳台的特大号床房。看着飞机起飞，在阳台上，感觉很宁静。 我们晚上10点叫了客房服务；鸡翅和薯条非常美味。房间很干净，工作人员很友好，服务周到。 我们一定会再来住的。 （原文） This place was so peaceful. We stayed in a King size Balcony room. Watching the plans take off and having the balcony was peaceful We ordered room service at 10:00 PM; the wing and fries were delicious. The rooms were clean, the staff were nice, and responsive. We will definitely stay again

（由 Google 翻译）这地方真是个隐藏的宝藏！从一个多月前预订房间到我们退房，服务都非常棒。客户服务更是一流，工程部的Savu、提供早餐的Trinity，以及前台所有支持我们团队的工作人员。感谢你们所做的一切，让我们在繁忙的日程中也能享受到美好而轻松的住宿体验。我不仅推荐这家酒店，还会再来度假。我们参加了全福音推进大会。愿恩典与平安！ （原文） This place is a hidden gem! The service was excellent, from booking the rooms over a month ago until we checked out. Customer Service is par-excellent, with Savu in engineering, Trinity with breakfast, and every one that supported our team at the desk. Thank you for everything that you did to make our stay wonderful and relaxing, in spite of our hectic schedule. Not only do I recommend, I will be returning for a personal sabbatical. We were attendees of the Full Gospel Propel Conference. Grace and Peace!

（由 Google 翻译）我是个航空迷——我一开始就这么说，因为这可能会影响我的五星评价。上周末我们住在万丽酒店。我花了大价钱订了一间阳台房，这样就能看到飞机了，而且我的确也看到了。酒店对面跑道上几乎总是有飞机。如果你喜欢看飞机，这很不错，但我必须承认，晚上飞机的声音可能会有点大（用布鲁斯兄弟的话说，飞机“飞得那么频繁，你甚至都注意不到”）。房间很不错，但可能需要稍微翻新一下。酒店位置很棒——步行距离内有几家餐厅和便利店，不过如果能有人行道就更好了（这不是酒店的错，但希望他们能敦促市政府修建人行道）。我在这家酒店住得很开心——我们绝对会再来的。 （原文） I'm an aviation geek - I say that right out of the gate because this fact could potentially impact my 5 star rating. We stayed at the Renaissance last weekend. I splurged and booked a balcony room so that I could watch planes, and did I ever. The planes on the runway across from the hotel are pretty much constant. This is great if you love to watch them, but I do have to admit that the sound can be a bit loud at night (to quote The Blues brothers, the planes come "so often, you won't even notice"). The rooms are nice, but could probably use a bit of a facelift. The location is great - there are several restaurants and convenience stores in walking distance, though sidewalks would be nice (this is not the hotel's fault, but hopefully they can pressure the city to install them). I had a blast staying at this hotel - we'll 1000% be back.

（由 Google 翻译）会议期间入住体验超棒！ 我们团队入住 Embassy Suites 酒店参加会议，从入住到离开都感觉非常棒。酒店员工对我们整个团队照顾得无微不至——他们组织有序、热情友好，而且总是乐于助人。 套房干净、宽敞、舒适。我们都很喜欢每天早晨的现点现做早餐，晚上的招待会提供小吃和饮品，让我们在忙碌一天后放松身心。 一切都很顺利，酒店位置也非常便利，方便前往会议地点。下次我们一定会再次入住！ （原文） Awesome stay for our conference! Our team stayed at Embassy Suites for a conference, and the experience was great from start to finish. The staff handled our whole group with so much care — super organized, friendly, and always willing to help. The suites were clean, spacious, and really comfortable. We all loved the made-to-order breakfast every morning, and the evening reception with snacks and drinks was a nice way to unwind after long days. Everything went smoothly, and the location was super convenient for getting to the conference. We’ll definitely stay here again next time!

（由 Google 翻译）我和妻子带着年幼的儿子在这里度过了愉快的时光。酒店特意为我们安排了远离电梯的房间，这样我们就可以确保不会打扰到邻居和孩子。 这里非常适合带孩子入住，安全、干净、舒适。我们很喜欢这里的早餐、员工服务和欢乐时光。一定会再次入住，也会推荐给其他人。我们入住这家酒店是为了参观水族馆，感觉它比水族馆旁边的酒店性价比更高。在亚特兰大开车可能有点吓人，但停车很方便，到水族馆大约需要20分钟。 缺点：停车场的指示牌需要改进，而且需要高压清洗。 除此之外，我们觉得这家酒店非常出色，性价比很高。 （原文） Enjoyed the stay here with wife and young son, they accommodated us with a room at the end away from the elevators , so we could ensure we weren’t disturbed/disturbing neighbors with our little one. Great for kids, safe, clean, comfortable. Enjoyed breakfast, service from staff and happy hour. Will definitely be back and rec to others. Stayed here during a visit to the aquarium , felt like this place was better value than one next to aquarium. Driving in Atlanta can be a little harrowing but it was pretty easy to park and took about 20 mins to aquarium. Cons: parking garage could use better signage and is in need of a pressure wash, otherwise we found it to be pretty top tier and a really great value.

（由 Google 翻译）很棒的酒店。⭐ ⭐ ⭐ ⭐ ⭐ 入住手续办理很方便，停车场就在入口后的地下，很方便。虽然价格不菲，但考虑到酒店就在巴克海特的中心地带，不用费力寻找停车位，还是值得的。 房间干净宽敞，有工作/休闲和休息的空间。 早餐也不错，提供多种自助餐，还有现点现做的煎蛋卷和鸡蛋。 负责早餐区餐桌清洁的Jimmy非常友好，每天都很努力，和他聊天很愉快。 我没有去Ruth Chris Steakhouse牛排馆，但位置很方便，就在酒店大堂/中庭区域内。 此外，酒店还设有晚间接待处，提供免费小吃和饮料，这点很贴心。 酒店设有屋顶泳池和基础健身房，但我没有使用。 总的来说，酒店很棒，地理位置优越，员工友好。 步行即可到达伦诺克斯购物区。 推荐入住！ （原文） Great hotel. ⭐ ⭐ ⭐ ⭐ ⭐ Check in is easy and parking is also confidently located underground behind entrance. Expensive, but worth it to be right on the heart of Buckhead and not need to search for a spot. Rooms are clean, spacious and have room to both work/relax and rest. Breakfast is also decent with multiple self serve items as well as a made to order omlet and egg station. Jimmy working in the bussing of breakfast area tables was extremely friendly and works very hard every day and really enjoyed conversation with him. Didn't go to Ruth Chris Steakhouse, but convenient location inside of hotel lobby/atrium area. Also evening reception with complementary snack and drinks was a nice touch. There is a rooftop pool and basic gym available, but didn't use these features. Overall great hotel, location and friendly staff. Walking distance to Lennox shopping areas. Would recommend staying here!

（由 Google 翻译）团队旅行入住体验非常棒！ 我们团队入住 Embassy Suites 酒店参加会议，酒店员工非常热情友好。他们悉心照顾我们所有人，确保一切顺利进行。 房间干净、宽敞、舒适。我们很喜欢每天早晨的早餐，漫长的一天结束后，晚上的小吃和饮品更是锦上添花。 总而言之，这是一次非常棒的体验——下次来这个城市一定还会选择入住这里！ （原文） Great stay for our team trip! Our group stayed at Embassy Suites for a conference, and the staff couldn’t have been nicer. They handled all of us with care and made sure everything went smoothly. The rooms were clean, roomy, and super comfortable. We loved the breakfast every morning and the evening snacks and drinks were a fun bonus after long days. Really great experience overall — would definitely stay here again next time we’re in town!

（由 Google 翻译）办理入住服务本来可以更友好一些。那位年轻女士应该更友好一些，面带微笑，而不是那种“我们赶紧结束吧”的态度。服务员们服务周到，表现得非常棒。房间很棒，就是水温不太好，不是太热就是太凉——水温不平衡。总的来说，我们很喜欢这种友好的氛围！❤️ （原文） Check in service could have been a little friendlier. The young lady should have been nicer with a smile and not so much as "let's just get this over with" attitude. The waiters were on the ball; they performed awesomely. The room is awesome; it's just the water doesn't come out good and gets either too hot or too cool- no equilibrium. Overall, we are looking the friendly atmosphere! ❤️

（由 Google 翻译）很棒的客户服务，尤其是前台的Ada。我九月份认识她，当时我丈夫住院了。她真挚热情，服务周到。 我使用了代客泊车服务。每位年轻人的服务都很好。Zekiah先生的服务尤其出色，他知道我的名字，能直呼我的名字，还熟悉我的车。他待人友好，服务周到。 一切都很顺利，除了回到房间，拉开被子发现床没有整理好。床单看起来和我刚起床时一样。而且，我已经在同一个房间住了大约5天，床单都没换过。我给经理发了邮件，他说投诉已经处理，并道了歉，还在我的账户里加了5000积分。我的目的很简单，就是让我的房间得到应有的照顾。 我一定会再来这里住的。很棒的客户服务。房间也很干净，除了我入住期间有人偷懒。 （原文） Great customer service, especially Ada at the front desk. I met her in September, while staying there when my husband was in the hospital. She has a genuine heart of compassion and gives great service. I used the valet service. Each of the young men gave good service. However, Mr. Zekiah gave outstanding service, i.e. knowing my name, addressing me by name and knowing my vehicle. He's friendly and on point in taking care of the customers.. Everything went well with the exception of returning to my room, pulling back the covers and discovering the bed was not made up. The sheets were looking like it did when I got out of the bed. Also, I had been in the same room for around 5 days and the sheets had not been changed. I emailed the manager he stated the complaint had been addressed, apologized and credited 5,000 points to my account. My goal was simply to have my room attended to as it should be. Definitely, would stay here again. Great customer service. Rooms are also clean with the exception of someone being lazy during my stay.

（由 Google 翻译）大使套房酒店的住宿体验棒极了。我很荣幸地见到了特蕾西女士，她是亚特兰大地区多年来的熟面孔。她热情好客，竭尽全力满足我和我们客人的需求。酒店的另一位资深员工欧内斯特先生也同样细心周到，确保我们一家人度过了一段美好的时光。这支团队真的非常出色。感谢你们卓越的服务，期待未来再次光临。 J.A （原文） The Embassy Suites provided an amazing stay. I had the pleasure of meeting Ms. Tracie, a familiar face in the Atlanta area for years. She was incredibly welcoming and went above and beyond to accommodate my needs and those of our guest. Mr. Ernest, another veteran of the hotel, was equally attentive and ensured that we had a wonderful time as a big family. This team truly stands out. Thank you for your exceptional service, and I look forward to returning in the future. J.A

（由 Google 翻译）我和丈夫一周前在雅乐轩酒店住过，一切都很棒，但最棒的是调酒师Ebony。和她聊天非常愉快，工作也很出色！她真是个聪明的年轻姑娘，我们祝她一切顺利！酒店聘请她真是太棒了！感谢Ebony如此优质的服务，也感谢雅乐轩让我们拥有如此愉快的住宿体验！ （原文） My husband and I stayed at the aloft a week ago and everything was great but one of the best parts was the bar tender, Ebony. She was so much fun to talk to and she was so good at her a job! Really a bright young lady and we wish her all the best! The hotel did a good job in hiring her!! Thank you, Ebony for such wonderful service and thank you, Aloft for such a pleasant stay!!

（由 Google 翻译）这家酒店太棒了！我生日那周特地从阿拉巴马州来到亚特兰大，体验非常棒。特别感谢 Trey 和 OG。强烈推荐这家酒店！他们竭尽全力确保我们住得舒适愉快。房间干净整洁，员工热情周到，价格也很实惠。别犹豫了，赶紧预订吧！感谢亚特兰大市中心的 Aloft 酒店！ （原文） This place was amazing. It was my birthday week I came down to Atlanta from Alabama had an amazing experience. Huge shout out to Trey, and also og. Would highly recommend this place to anyone. They went above and beyond to make sure our visit was pleasant. Clean rooms, amazing staff, affordability. Don’t hesitate to book your stay with them. Thank you aloft of downtown Atlanta.

（由 Google 翻译）说实话，我震惊地发现我不得不再次写这篇评论。这已经是我第二次在这家酒店预订房间了，结果抵达后却因为前台的无能而被拒绝入住。 我提前很久就预订了，收到了确认，甚至提前打电话确认一切正常。但当我到达时，却被告知因为我的态度问题无法入住。没有道歉，也没有努力去解决问题，只是茫然地盯着我，互相指责。一家酒店怎么会两次丢失已经确认的预订呢？ 前台工作人员似乎完全没有经过培训，而且管理混乱，缺乏紧迫感和客户服务意识。他们表现得好像我要求支付已经支付的费用会给他们带来不便一样。完全没有责任感和专业精神。 旅行本身就够让人紧张的了，更何况还要费力地争取才能住进几周前预订的房间。我最终在最后一刻匆忙地又找了一家酒店，因为他们的服务完全不称职。 如果你珍惜时间、金钱或理智，那就避开这个地方。他们显然不知道如何管理前台或履行预订。这是我最后一次尝试了——我不会再来了。 （原文） I’m honestly shocked that I have to write this review—again. This is the second time I’ve booked a room at this hotel only to be denied my reservation upon arrival due to sheer incompetence at the front desk. I made my reservation well in advance, received confirmation, and even called ahead to ensure everything was in order. But when I showed up, I was told I could not check in because of my attitude. No apology. No effort to resolve the issue. Just blank stares and finger-pointing. How does a hotel lose a confirmed booking twice? The front desk staff seemed completely untrained and disorganized, with no sense of urgency or customer service. They acted as though I was inconveniencing them by asking for what I had already paid for. Absolutely no accountability or professionalism. Traveling is stressful enough without having to argue your way into a room you reserved weeks ago. I ended up scrambling last-minute to find another hotel—again—because of their total lack of competence. If you value your time, money, or sanity, avoid this place. They clearly have no idea how to run a front desk or honor a reservation. This was my final attempt—I won’t be back.

（由 Google 翻译）这家酒店和员工的服务都远超预期。特别要感谢OG和Trey。和他们聊天非常愉快，他们尽心尽力，确保我们的生日周末过得无比精彩。OG真是太棒了，既亲切又专业。希望下次去的时候还能见到她。我们度过了一段美好的时光。房间完美无瑕。景色美极了，尤其是在夜晚。酒店位置也很棒。我给这家酒店打20分（满分10分）。感谢酒店团队让我们拥有如此愉快的住宿体验。我们一定会再次入住这家酒店。物超所值。 （原文） This hotel and its staff are above and beyond. Want to mention OG and Trey especially. They were an extreme pleasure to talk to and went above and beyond to see that the birthday weekend went amazingly. OG is totally a delight and was always sweet and professional . Hope see her the next time we go there. We had an amazing time. The room was just perfect. Amazing views, especially at night. The hotels location is great. I give this hotel a 20 out 1-10. Thank you to the team for making our stay a pleasant one. We will most definitely return to this location. Worth your money.

（由 Google 翻译）抵达后，工作人员热情接待了我们，但随后我们遇到了一些问题，比如我们的预订有误，特殊要求也从未得到满足。工作人员彬彬有礼，彬彬有礼。我们对房间的质量和清洁度感到失望。房间非常简陋，床垫很不舒服，而且房间温度不够低。空调非常老旧，噪音很大，每次开关都会把我们吵醒。我们试着打开风扇，但根本没用。浴室门上留有手印和白色条纹，淋浴间甚至没有一个可以放剃须刀或肥皂的壁架，这很奇怪。迷你冰箱也很吵。我们去了健身房，那里很干净，设备也足够。但令人咋舌的每日停车费也令人失望。总的来说，工作人员的服务是我们入住期间最棒的部分，但我们不会再住在这里了。 （原文） Upon arrival, we were greeted by the staff but then ran into issues when our reservation was incorrect and special requests were never fulfilled. The staff was polite and courteous. We were disappointed in the quality and cleanliness of our room. It was very bare bones, the mattresses were uncomfortable and we could not get the room cold enough. The AC was very old and loud and every time it would turn on or off, it would wake us up. We attempted to turn the fan on, but it would not work. The bathroom door had handprints on it with white streaks and it seemed odd that there wasn’t even a ledge in the shower to hold a razor or bar of soap. The mini fridge was also very noisy. We did use the gym which was clean and had an adequate amount of equipment. The egregious daily parking fee was a disappointment as well. Overall, the staff was the best part of our stay, but we would not stay here again.

（由 Google 翻译）在这里度过了两个美好的夜晚，步行即可到达乔治亚水族馆和可口可乐世界。酒店视野极佳，可以欣赏到美丽的城市景观，尤其是在夜晚，可以看到灯火辉煌的可口可乐大厦。 前台的Rajae和Micki都非常热情周到，乐于助人，在我们入住期间耐心解答了我们的所有问题。 我记不清那位也提供帮助的男士的名字了，但他同样非常热心。 我唯一的建议是，酒店或许可以配备一个小衣柜或行李架。 （原文） Spent 2 wonderful nights here within walking distance of both the Georgia Aquarium and Coke World. A beautiful view of the city, especially at night, could see the Coca-Cola tower all lite up. Rajae and Micki the front desk associates were both very helpful and courtesy. Very helpful in answering any questions we had during our stay. Can't remember the name of the gentleman who also helped as well. He was also very helpful as well. Only recommendation I would make is possibly having a small dresser to use or a stand to set luggage on.

（由 Google 翻译）房间需要翻新。我的淋浴间里有霉菌，而且墙壁薄得像纸一样，所以我整个入住期间都得听着别人聚会的声音。他们声音不算特别大，但什么都听得一清二楚。不过，服务绝对满分，员工非常友善，弥补了房间的不足。 （原文） Rooms need updating. There was mold in my shower and the walls are paper thin so I got to listen to other people's parties the whole stay. They weren't being overly loud. But you can hear everything. Service though is 10\10 and the staff was so nice it makes up for the condition of the rooms.

（由 Google 翻译）这家酒店住宿体验很棒，团队非常友善。酒店提供标准酒店早餐，每间客房均为套房。房间干净宽敞。 这里没有常规餐厅，但设有酒吧和欢乐时光自助餐。 餐饮和会议团队服务周到，富有创新精神。对于小型会议来说，这里是理想之选。但对于大型会议，优秀的员工团队可能会受到建筑的限制。 如果您要去科布能源表演艺术中心观看演出，或在 Galleria 参加活动，这家酒店地理位置优越。来访的棒球队也会选择这里。 酒店提供停车位，但需付费。 （原文） This hotel is a great place to stay with a very kind team. There is a standard hotel breakfast, and each room is a suite. The rooms are clean and spacious. There is no regular restaurant here, but they have a bar and happy hour buffet. The catering and meeting teams are caring and innovative. For small meetings, this is a great place. For larger meeting, a great staff is hampered by architecture. The hotel is perfectly situated if you're seeing a show at the Cobb energy performing arts center or an event at the Galleria. Traveling baseball teams also stay here. There is parking, though you have to pay for it.

（由 Google 翻译）这家酒店很不错，价格比周边其他酒店更有竞争力。停车很方便，而且比附近大多数酒店都便宜。早餐很美味，泳池也很棒。工作人员都非常友好热情。房间布置得很漂亮，床很舒服，视野也很棒！我唯一不满的地方（虽然我给了一星）是房间没有我期望的大使馆套房那么干净。地毯上有污渍，墙壁和沙发看起来很脏。不过，卫生间、淋浴间和床都很干净，所以我没有要求换房间。但我不太习惯在房间里赤脚走路，所以尽量避免靠近墙壁。 （原文） This was a nice hotel with competitive pricing for other hotels in the area. Parking was easy and was better priced than most near by. Breakfast was very nice. The pool was very nice as well. And the staff were all very friendly and helpful. The rooms were set up nicely, the beds were comfy, and our view was fantastic! My only negative, which I did take a star for, was that the room was not as clean as I would expect for an embassy suites. There were stains on the carpet, and the walls and couch looked dirty. However, toilet, shower, and beds were all clean, so I did not ask for a new room. But I was not comfortable going barefoot in the room, and avoided getting against walls.

（由 Google 翻译）房间舒适安静。窗帘很暗，但不遮光。早餐很棒。我们的三个女儿很喜欢玻璃电梯！！前台无法正常使用我们的数字钥匙。真是太让人恼火了！停车场、房间或泳池入口都无法加载。前两把房间钥匙也没有设置好。不得不回到前台去换新的。超级不方便！ 我丈夫住的大多数酒店都是隔天打扫一次房间。而这里他们每天都打扫。回到房间看到一尘不染、床铺整理好的房间真是太好了。谢谢清洁人员！！我们会给小费的！！ （原文） Rooms are nice and quiet. Dark shades but not blackout. Breakfast was excellent. Our three girls loved the glass elevator!!The front desk could not get our digital key working correctly. Super frustrating! It would not load for the parking lot gate, room, or pool access. The first two room keys were not programmed either. Had to go back to the front desk to get them replaced. Super inconvenient! Most hotels my husband stays in only clean the room every other day. Here they cleaned every day. It was nice coming back to a spotless clean room with the beds made. Thank you cleaning staff!! We will leave a tip!!

（由 Google 翻译）首先，工作人员非常友好，乐于助人。总的来说，Embassy Suites 还不错，但房间里的家具需要更换。房间里所有的桌子都有磨损痕迹，我个人会把它们扔掉。经理的欢乐时光包括几条薯条和一些切好的蔬菜。我知道多年来，Embassy Suites 一直有人滥用这一点，但说真的，这真的很可怜。不过，员工们无比友好的服务以及酒店的位置弥补了这一点。只要稍加改进，它就能达到五星级以上。 （原文） First and foremost the staff was incredibly friendly and helpful. Overall it was a good Embassy Suites but the furniture in the rooms need to be replaced. All tables in the room had wear marks that personally, I would have tossed out. Managers happy hour consisted of a few chips add some cut up vegetables. I know over the years people have abused this at Embassy Suites but seriously, this was pretty pitiful. However, the overwhelming friendliness of the staff and the location of the hotel made up for this. With a few minor changes it would be clearly 5 plus Stars.

（由 Google 翻译）酒店老旧但空间宽敞，地理位置绝佳。 房间宽敞，但维护很差，沙发看起来潮湿不干净。 清洁度低于标准，我在房间里发现了虫子，照片附后。 房间的无线网络不错，早餐也还可以，但含糖食品的选择有限，达不到希尔顿的标准。 除了做煎蛋卷的那位和早餐服务员之外，其他员工都粗鲁傲慢。 说实话，这是我人生中最糟糕的酒店体验。我去过很多国家，也住过很多希尔顿旗下的酒店，这家酒店在服务、食物质量和选择、清洁度以及客户至上方面都是最差的。 我绝不会再来，如果可以的话，我会建议大家千万不要选择这家酒店。 在我解释清楚我是唯一的女性客人，而且是纯粹的商务旅行之后，他们未经我同意就从我的信用卡里扣了大约500美元的押金。更糟糕的是，他们拒绝提供收据。 我之前住过希尔顿旗下的其他酒店，比如坎伯兰汉普顿酒店，价格合理得多，员工彬彬有礼，地理位置优越，靠近坎伯兰购物中心，而且他们根本不收押金。 按理说，一晚一人收费超过150美元，理应享受到礼貌周到的员工、丰盛的早餐和干净整洁的房间。 除了网络和酒店位置之外，其他方面都乏善可陈。 我要特别强调的是，前台员工极其粗鲁傲慢，完全不符合希尔顿的标准。他们显然没有接受过如何待客的培训。 如果可以打0星，我肯定会这么做。给2星是因为酒店的位置、房间的Wi-Fi以及那位至少面带微笑、主动打招呼的煎蛋师傅。 我的评价完全基于我个人的入住体验，以及我7天来的感受。 （原文） Hotel is old and spacious, location is spot on. Rooms are spacious, but poorly maintained, there is a sofa which looked damp and unclean. The cleanliness was below standard, I found bugs in my room, pictures attached. Room Wi-Fi was good and the breakfast was decent with limited sugary options, not Hilton standard. Except for the person who made omelettes and the breakfast staff rest of the staff were rude and arrogant. Honestly this has been the worst hotel experience of my life. I have travelled to multiple countries and properties of Hilton, this is the worst in terms of service, food quality and options, cleanliness and customer centricity. I would never go again, given an option I would advise people NOT to opt for this place. They charged a security deposit of about 500 USD from the card without consent, after me explaining that I will be the only female guest strictly on business visit. On top of that they refused to offer a receipt for the amount they charged. I have stayed in other properties of Hilton like Hampton Inn Cumberland, much reasonable, the staff were polite, good location near Cumberland mall and they didn’t take a deposit at all. The expectation is when you charge over 150 USD a night for 1 person, you expect polite staff, good breakfast spread and a clean room. Except for the Internet, and location of the hotel nothing was worth mentioning. I highlight front desk staff were extremely rude and arrogant by no means Hilton standard. Had no training how to behave with a guest. If I could give 0 stars I would have, 2 stars are for the location and the room Wi-Fi and the Omelet person, he at least had a smile and bothered to greet. My review is strictly based on my personal experience and how I was treated for 7 days.

（由 Google 翻译）员工友好，地理位置优越。房间干净整洁，家具略有磨损，但维护良好。免费欢乐时光和每天早晨丰盛的早餐，让入住体验更加完美！ （原文） Friendly staff and great location. Rooms were clean and furniture showed signs of wear but were still in good repair. Complimentary happy hour and a great breakfast spread every morning made the stay great!

（由 Google 翻译）我入住了这家希尔顿大使馆酒店，体验远低于预期，尤其考虑到它并非最便宜的希尔顿酒店之一。 入住时，问题就出现了：尽管我已经预付了房费，他们还是试图再次向我收取房费。前台工作人员花了将近30分钟才解决这个问题，然后才只收取了押金。 我一进房间，就闻到一股难闻的气味——像是旧家具和香烟味混合在一起的味道。更糟糕的是，房间里甚至没有免费的瓶装水，而大多数同级别的酒店通常都会提供免费的瓶装水。 房间本身感觉维护很差：浴室柜破损破损，浴缸状况也很差（见附图）。这完全不符合希尔顿酒店的预期。 总的来说，我对酒店缺乏维护、保养和对细节的关注感到失望。考虑到他们收取的价格，我原本期待的是更舒适、更整洁的住宿体验。 （原文） I stayed at this Hilton Embassy and the experience was far below expectations, especially considering it is not one of the cheapest Hilton hotels. At check-in, there was already an issue: they tried to charge me again for the night even though I had prepaid. The front desk agent took almost 30 minutes to resolve the problem before only charging me the deposit. When I entered the room, it had an unpleasant smell—like old furniture mixed with cigarette smoke. On top of that, there weren’t even complimentary water bottles in the room, which is something most hotels of this level usually provide. The room itself felt poorly maintained: the bathroom cabinet was chipped and deteriorated, and the bathtub was in bad condition (see photos attached). This is not what you expect from a Hilton property. Overall, I was disappointed with the lack of care, maintenance, and attention to detail. For the price they charge, I expected a much more comfortable and well-kept stay.

（由 Google 翻译）我们非常喜欢这次住宿。工作人员看起来真的很喜欢在那里工作。总是面带微笑地迎接我们。早餐准备得非常充分，服务也周到。下午的见面会上，我们享用了饮料和简餐，非常愉快。据我所知，没有其他酒店能做到这一点！继续加油，我们还会再来的。 （原文） We loved our stay. The staff really seemed to enjoy working there. Always greeted us with a smile. The breakfast was well prepared and tended to. The afternoon meet and greet with drinks and lite food items was fun. I know of no other hotel that does that! Keep it up, we'll be back.

（由 Google 翻译）安东尼先生真是太棒了！他非常细心周到地照顾了我入住期间的一切需求！我和妻子以后每次来亚特兰大都一定会选择入住这里！我非常庆幸自己选择了这里！我们全家都非常喜欢德鲁里酒店，无论是在圣路易斯、鲍灵格林还是亚特兰大，我们都感觉像在家一样！感谢德鲁里酒店，尤其要感谢安东尼先生，能感受到如此贴心的服务真是太好了！ （原文） Mr Anthony was very awesome! Took extra care of everything I needed for the stay!! My wife and I will absolutely stay here on any future trips to Atlanta! I feel super great about my decision to book a room here! Our family loves Drury Inn and we always feel at home whether we're in St Louis, Bowling Green or Atlanta! Thank you Drury and especially Mr Anthony, it's awesome to feel so loved!

（由 Google 翻译）我和家人从丹麦抵达这里。一下班车，前台就热情地迎接了我们。我们是通过 Hotels.com 预订的，所以入住手续办理得非常顺利。 我们的房间在六楼，所以当然要等一会儿电梯。 房间本身完美无瑕。我的床是一张大号床，我的妻子和孩子们睡另一张。房间没有任何问题。床单很干净，空调正常运转，浴室一尘不染，毛巾和香皂齐全。 真正让人感到“小”的地方（我的确是“小”）是客房服务人员搞错了我们住的房间，因为我们因为个人原因要了一个水龙头。 早餐非常棒。我们每个人都吃了各自的那一份，有华夫饼、煎饼、香肠、贝果、咖啡等等。早餐很热，味道非常好。昨天我们吃晚餐时到达时，他们甚至免费续杯了饮料。 这个地方真的非常棒。如果我们再来亚特兰大，我一定会考虑这家酒店。 虽然为了缓解时差，我们只住了一晚，但我可以考虑多住几天。 （原文） Arrived here with my family from Denmark. Once we got off the shuttle we were greeted at the front desk. We booked thru Hotels.com so check-in was a breeze. Our room was on the 6th floor so of course we had to wait a moment for the elevator. The room itself was absolutely flawless. The bed was queen size for me and my wife and the kids had the other. There was no issue with the room at all. Bedsheets were clean the A/C worked and the bathroom was spotless with full towels and soap. The really small (and I do mean small) was that housekeeping must have gotten confused what room we were in as we requested a plunger due to a personal issue. The breakfast was extremely good. We all had our share of waffles pancakes sausages bagels coffee etc. it was hot and really good. We even were given free refills of beverages earlier when we arrived during dinner yesterday. This place is extremely good. I would definitely consider it on my comeback list if we ever return to Atlanta. Even though it was a one night stay to fight off the jet lag I could see staying more days.

（由 Google 翻译）别再犹豫，就住这里吧！本来打算在亚特兰大转机，结果在医院住了两天，结果这家酒店成了我们假期开局不顺后最好的选择。 前台 - 非常热情友好，办理入住效率很高。他们详细告知了我们所有酒店优惠和营业时间。根据我们的经验，这比大多数酒店都做得好。 房间 - 非常舒适，空间非常宽敞，空调凉爽，干净整洁，而且很安静。 餐饮 - 他们不仅提供免费早餐，还提供免费爆米花和汽水、晚餐和饮料！每个地方都干净舒适。就连餐厅的工作人员都很热情，这说明了很多问题。 所有这些，价格合理，还有免费机场接送！ 我们对这家酒店赞不绝口。 （原文） LOOK NO FURTHER & STAY HERE After spending two days in the hospital on what was supposed to be a layover at ATL, this hotel was the BEST after a very traumatic start to vacation. RECEPTION - So very kind & friendly, efficient check in. Fully informed us of all hotel benefits & hours. That's more than most do, in our experience. ROOM - Perfectly comfortable, extremely large, A/C cool, clean everywhere & quiet. DINING - They provide not only free breakfast, but also free popcorn & soda, dinner & drinks!! Everywhere is clean & comfortable. Even the dining room staff were pleasant, which says a lot. ALL OF THIS AT A REASONABLE RATE & A FREE AIRPORT SHUTTLE! We cannot say enough good things about this place.

（由 Google 翻译）入住体验很棒。工作人员从始至终都很棒。真希望我能说出他们的名字，但他们真的超级热情好客！！！ 干净整洁，一切正常，周边安全。附近有快餐店和几家餐厅。 我妈妈错过了晚餐，工作人员甚至还帮她准备了餐食。我还会再来的。我不习惯亚特兰大的交通，所以离我们要去的地方大约有20分钟的路程，但非常值得。 （原文） It was a great stay. Staff was amazing from beginning to end. I wish I could name them, but they were beyond hospitable!!! Clean, everything worked, safe area. Close to fast food and a few restaurants. The staff even accommodated eating for my mom when she missed the dinner. Would return. Im not use to Atlanta traffic so it was about 20min out from were we were going but it was well worth it.

（由 Google 翻译）酒店位置优越，员工服务周到。Anthony 为我们办理了入住，并提供了关于酒店及周边地区的实用信息。早餐比预期还要好。早餐服务人员非常尽责，确保食物供应充足，并保持热度和新鲜度。房间非常干净安静。下次肯定还会入住。 （原文） Great location and staff. Anthony checked us in and gave helpful information about the hotel and surrounding area. Breakfast was better than expected. The breakfast staff was on point, not allowing anything to run out and made sure the food stayed hot and fresh. Room was super clean and quiet. Will definitely stay here again.

（由 Google 翻译）我们住的房间很大，虽然就在机场旁边，但却非常安静。酒店的停车场有门禁，既安全又方便。早餐很棒，5:30的欢乐时光更是精彩纷呈。泳池很棒，因为它是室内/室外的，而且还有一个热水浴缸。 （原文） We had a huge room that was quiet in spite of literally being beside the airport. The parking was gated at the hotel so safe and convient. Breakfast was great and the 5:30 happy hour was fire. Pool was cool as it was indoor/ outdoor and there was a hot tub.

（由 Google 翻译）这与我在其他希尔顿酒店的体验相差甚远。 等了十分钟才有人帮我办理入住，我被告知他们列出的免费早餐其实并非免费，而是“点餐付费”式的菜单。我决定早上去别处吃。 房间还算可以接受，干净程度也勉强可以接受。电梯很脏，各个楼层都没有任何指示牌，所以要猜出要往哪个方向走才能到达房间简直是一场猜谜游戏。我真希望我当时住在别的地方。再说一次，这家酒店不是最差的，但也远非最好。说到底，它就是一张可以睡觉的床。但绝对达不到希尔顿的标准。 （原文） Pretty far reach from what I've experienced at other Hilton hotels. After waiting ten minutes for someone to check me in to the hotel, I was informed that the complimentary breakfast they had listed was not in fact, complimentary, but a "paid to order" style menu. I made sure to eat elsewhere in the morning. Rooms were acceptable, clean enough but just barely. Elevator was dingy, no signs on any of the floors so it was a guessing game to figure out which direction to go to get to your room. I really wish I had stayed somewhere else. Again, not the worst hotel, but far from the best. At the end of the day it was a bed to sleep in. But definitely not Hilton standard.

（由 Google 翻译）工作人员太棒了！如果你选择把车停在酒店而不是机场，酒店会提供夜间安保（价格合理）。如果你在马路对面的Malones餐厅用餐，可以享受九折优惠（那里的食物很棒，服务也很棒！）。房间超级干净舒适，中午退房！！！早餐——我男朋友不会住不提供早餐的地方。他总是对玉米粥念念不忘！！厨房工作人员真是太棒了！！前台太友好了！落地后，我都不知道在哪里接我了，真是费劲。我打了四次电话，前台小姐的服务非常专业友好。迫不及待想再住一次！ （原文） Staff was incredible! Over night security if you choose to leave your car there instead of the airport (reasonably priced). 10% discounts given if you eat at Malones, which is basically across the street (great food, great service there too!) The rooms were super clean, comfortable with a noon checkout!!! The breakfast-my boyfriend won’t stay anywhere where breakfast isn’t offered. He will not stop speaking about the grits!! Hats off to the kitchen staff!! Front desk was SO friendly! I was stressed figuring out where pick up was after we landed. I called 4 times and the front desk woman handled me sooo incredibly professional and friendly. Can’t wait to stay again!

（由 Google 翻译）这家酒店糟透了，我甚至都不想把它叫做酒店……也许更像个青年旅舍！ 推拉门一打开，你就感觉自己走错了地方…… 早餐……简直一言难尽，连橙汁都没有。我问服务员，他的回答竟然是：我们在等餐车…… 垃圾桶就在食物旁边…… 地板很脏…… 房间里，水槽堵了……淋浴间没有肥皂……洗发水也是空的！ 体验极差，千万别来！ （原文） Horrible hotel, I wouldn’t even call it hotel …maybe an hostel! As soon as the sliding door opens, you start to feel that you are in the wrong place… Breakfast…no. Comment , not even orange juice and when I asked to the waiter the answer was: we are waiting the truck… The trash bin just beside the food… The floor dirty… The room, the sink was not draining… and the shower with no soap… the shampoo bottle was empy! Not a GOOD experience at all, to AVOID!

（由 Google 翻译）我们的年度盛会于10月31日至11月2日举行。我们非常荣幸能受到如此热情周到的款待。特别要感谢Terrance，他三天来服务无可挑剔。宴会当天，他从布置场地开始就一丝不苟。Micah负责餐饮安排，Terrance和Sherri也提供了协助，他们的服务堪称一流。整个周末，我们享受到的服务都非常出色。 （原文） We had our Grand Annual Session from Oct 31st until Nov 2. It was a pleasure to get the hospitality that was shown to us. We would like to give special shout outs to Terrance who nothing short of service of all 3 days. On our banquet he was on point from setting up the room. The service given by Micah on setting up the food along with assistance from Terrance and Sherri was service at its best. The overall service shown to us for the weekend was exceptional.

（由 Google 翻译）我最近入住这家酒店，体验非常糟糕。虽然员工礼貌友好，但酒店本身却远未达到预期——尤其考虑到它宣传的是新装修的。 走廊和房间里弥漫着一股非常难闻的霉味。整个酒店的地毯似乎都潮湿了，加剧了这种霉味。整个酒店都非常潮湿，即使调节了温控器，房间的温度也始终达不到舒适的程度。 客房清洁服务并非每日提供，除非特别要求，而我事先对此毫不知情。我不得不两次打电话并亲自去前台索要额外的毛巾，这令人非常恼火。 如果不是因为入住时间太晚，而且只打算住一晚，我肯定会取消预订。很遗憾，这是我入住希尔顿酒店以来最糟糕的一次体验，我以后绝不会再来这家酒店。 （原文） I recently stayed at this hotel and unfortunately my experience was disappointing. While the staff were polite and friendly, the hotel itself did not meet expectations—especially considering it’s advertised as newly renovated. The hallways and rooms had a very strong, unpleasant odor that smelled like mildew or mold. The carpet throughout the hotel seemed damp and contributed to a musty smell. The entire property felt extremely humid, and the room never reached a comfortable temperature despite adjusting the thermostat. Housekeeping is not done daily unless specifically requested, which I wasn’t aware of beforehand. I had to call and go down to the front desk twice just to receive extra towels, which was frustrating. If I hadn’t checked in so late at night and only planned to stay for one night, I would have cancelled my reservation. Unfortunately, this was the worst Hilton experience I’ve had, and I would not return to this location.

（由 Google 翻译）按照国际标准来看，这是一家非常普通的酒店。感觉像是一家老酒店，有很多维修问题。前台没有确认房间是否有人入住，就敲了至少六次门来维修。食物选择有限，水准也很一般。我不太喜欢在那里吃早餐，之后真希望最好在附近的餐厅吃早餐。客户服务很差，至少可以说很随意。酒店周边的环境也不太好客，步行也不太方便。 （原文） A very ordinary hotel as per international standards. It seems like an old hotel with many maintenance issues. My door was knocked at at least six times for maintenance service without checking from the reception that the room is occupied. The food choices available are limited and of ordinary standards. I wasn't thrilled to have my breakfast there and afterwards I had wished that I better had breakfast in a restaurant closby. The customer service is lacking and laid back to say the least. The area around the hotel is not very hospitable or walk friendly either.

（由 Google 翻译）不算最差，但远达不到希尔顿的标准 我尽量避免负面评价，我只给这家希尔顿花园酒店两星，因为我会把一星留给那些真正糟糕的酒店（比如我在泰国旅行时住过的那些阴暗的地方，或者西塔科对面的罗德威酒店）。 前台工作人员彬彬有礼，乐于助人（应该负责办理入住和退房），这让这家酒店获得了两星评价之一。友好的服务仍然很重要。但之后，情况迅速恶化。 电梯慢得要命，如果不是脏乱（可惜的是，多出来的时间让我可以多看几眼），我还可以忽略不计。地板脏兮兮的，角落里积满了灰尘，显然他们已经很久没有好好打扫过了。同样的疏忽也延续到了七楼的走廊，迎面扑来的是一股混合的气味……杂草、某种难闻的气味，还有一股霉味。完全不是我期待的欢迎。 我的房间门卡得厉害，我不得不用肩膀顶开，进去之后，体验并没有改善多少。窗帘卡住了，我费了五分钟才把它关好。在浴室里，我发现淋浴间里有头发，肯定不是我的，地板的角落脏得足以被单独列为危险品等级。浴室里有排风扇，我很感激，也觉得所有酒店都应该有，但开关实际上并没有打开……所以……是啊，没有。 我不得不承认，当我走过Peloton房间时，我有点窃笑。那里只有一个Peloton，我猜如果有人在检查你，这是必须的（不过它就在电梯旁边，所以可以有人旁观）。 机场班车每30分钟一班，还不错，而且你真的不可能离机场更近了，因为我几乎可以和塔台管制员眼神交流。我提前到了班车（按照前一天晚上的指示），但它还是晚到了5分钟。好像是和德鲁里酒店共用的，还好司机是个名人。还好我预留了缓冲时间。 虽然我通常不会错过免费早餐，但在这里我错过了。这应该说明一些问题。对员工或厨师来说，其他的清洁标准都不是无礼的。我不确定戈登·拉姆齐会不会走进来。 总之：从清洁问题、异味、门黏糊糊的以及各种设施损坏来看，这家酒店根本达不到希尔顿的标准。虽然不算糟糕，但除非你真的急着靠近机场，否则我不会推荐这里。希尔顿，你可以做得更好。 （原文） Not the Worst, But Far From Hilton Standards I really try to avoid negative reviews, and I'm only giving this Hilton Garden Inn two stars because I reserve one star for truly terrible places (like the shady spots I stayed in while traveling through Thailand or the Rodeway Inn directly across from SeaTac). The front desk staff were polite and helpful (supposed to check in and check out), which earns this place one of its two stars. Friendly service still matters. But after that, things went downhill quickly. The elevators were painfully slow, which I could overlook if they weren’t also filthy (unfortunately the extra time allowed for more more staring). The grimy floor and dust buildup in the corners made it clear they haven’t had a good cleaning in quite a while. That same lack of care continued on the 7th floor hallway, where I was greeted by a mix of smells... weed, something foul, and general mustiness. Not exactly the welcome I expected. My room door stuck so badly I had to shoulder it open, and once inside, the experience didn’t improve much. The window shade was jammed, and it took five minutes of wrestling to get it closed properly. In the bathroom, I found hair in the shower that definitely wasn’t mine, and the corners of the floor were dirty enough to deserve their own hazmat rating. There is a bathroom fan, which I appreciate and think all hotels should have, but the switch didn’t actually turn it on... so ... Yeah. No. And I have to confess I had a little bit of a snicker when I walked by the Peloton room. It has a single peloton which I guess is required if you've got someone screening at you (though it's right next to the elevator so you can have some spectators). The shuttle service runs every 30 minutes, which is decent, and you really can’t get much closer to the airport since I could practically make eye contact with the tower controller. I was early for the shuttle (As instructed the night before), but it still arrived 5min late. Seems to be shared with the Drury inn and thankfully the driver was famous personality. Thankfully I had built in buffer time. And while I usually never pass up a free breakfast, I did here. That should tell you something. No disrespect to the staff or the cook would give him the other cleanlinient standards. I wasn't sure if Gordon Ramsay was going to walk in. Bottom line: Between the cleanliness issues, smells, sticky doors, and broken features, this place just isn’t up to Hilton standards. It’s not a disaster, but it’s not a place I’d recommend unless you’re truly desperate for airport proximity. Hilton, you can do better.

（由 Google 翻译）管理人员会确保您住得愉快。自助停车很方便，因为可以直接乘电梯到达您的楼层。无需代客泊车和额外费用。 房间很宽敞，但也仅此而已。房间有些陈旧，不太吸引人。地理位置优越。 （原文） Management will make sure you have had an enjoyable stay. The self-parking is good because it is accessible to the elevator, which takes you directly to your floor. No need for valet and the extra cost. The rooms are very spacious, but that is it. They are outdated and are not very inviting. The location is great.

（由 Google 翻译）我们在这家酒店度过了最棒的时光！前台的女士总是热情周到，非常友善！即使我们身处异乡，也感觉像在家一样舒适。房间非常宽敞，阳台的景色更是锦上添花。酒店位置优越，适合各种类型的旅行者。我的车安全地停放在酒店的私人停车场。我们在这里住了两晚，一定会再次光临！ （原文） We had the best stay in this hotel! The lady at the front desk was always helpful and so nice! We were made to feel at home even though we were hours away. The rooms are very big and the balcony view made it even nicer. The location is perfect for all types of travel. My vehicle was safe locked in their private parking garage. We stayed two nights here and will definitely be back again!!

（由 Google 翻译）我通过预订应用程序多次向酒店发送消息，告知我将延迟入住，但始终没有收到回复。航班延误后，我再次向他们发送了更新信息，告知他们我将于第二天下午2点抵达。再次，没有人回复，之后我被收取了未入住费。 到达酒店后，我直接去前台查询我的预订是否仍然有效。工作人员没有回复我的消息，而是为我创建了一个新的预订。我之前的所有沟通尝试都没有得到回复。 房间很大，浴室也很大。 （原文） I sent several messages through the booking app informing the hotel that I would be doing a late check-in, but I never received a response. When my flight was delayed, I updated them again to let them know I would arrive the following day at 2pm. Once again, no one replied, and I was later billed with a no-show fee. When I arrived at the hotel, I went directly to the front desk to check if my reservation was still valid. Instead of acknowledging my messages, the staff created a new reservation for me. None of my previous attempts to communicate were ever addressed. Big rooms, big bathroom.

（由 Google 翻译）我们来亚特兰大的时候在这里住过好几次，每次的体验都很棒。房间干净宽敞，而且电梯很方便。房间设施还可以翻新一下，所以给四星，不过除此之外，在市中心这间酒店价格还算合理。 （原文） We’ve stayed here multiple times while visiting Atlanta. The experience has always been good. The rooms are clean, large, and easy to get to via the elevator. 4 stars for the rooms because they could use some updating but otherwise, a decently priced place to stay in midtown.

（由 Google 翻译）我们是本地人，但需要找个地方和孩子们住几天。我们对这次住宿非常满意！从入住体验到套房内的工作空间，再到每天来整理床铺的清洁人员……印象非常深刻，一定会再来的！我唯一不满的是每天每辆车的停车费高得离谱。 （原文） We are local but needed a place to stay with the kids for a few days. We were SO pleased with our stay! From the check in experience to the work space in suite, to the housekeepers who came and made beds daily…. Very impressed and will absolutely return! My ONLY gripe was the astronomical parking fees charged daily per car.

（由 Google 翻译）这是我第一次住万豪酒店，我不推荐！酒店感觉超级老旧，而且除非你注册他们的奖励计划，否则无线网络甚至都不是免费的（都2025年了？！）。 附近有很多价格差不多、但质量更好的酒店。 它唯一的优点就是地处市中心，位置不错。 （原文） This was my first time staying at a Mariott and I would not recommend staying here! The hotel feels super outdated and the wifi isn't even complimentary (in 2025?!) unless you sign up to their rewards program. There are much better hotels nearby for a comparable price. The only thing it had going is a good location in mid town.

（由 Google 翻译）我们之前在那里住了一晚，感觉很不错，之后又预订了一晚。酒店在其他预订中犯了一个错误，告诉我们需要换房间，因为我们有 3 个人，2 个男孩和 1 个女孩，所以我们少了一张床，而我们不是情侣，伴侣也不同。我们正要离开时，酒店打来电话，我们不得不取消 Uber。我下楼去找经理杰西·安德鲁斯 (Jesse Andrews) 谈话，他非常好斗，告诉我们无能为力，我说，如果我们早走 5 分钟，你会怎么做。然后他继续告诉我，他会把我们锁在外面，并拿走我们的行李。我对他的回答感到震惊。如果他们犯了错误，就会强行拿走我们的物品。他立即意识到了自己的错误，并告诉我可以给我们 100 美元的折扣，然后就离开了。那时，我已经知道要投诉他了。另一位前台服务员克里斯托弗 (Christopher) 很友善。受到这样的对待真是丢脸！杰西·安德鲁斯 (Jesse Andrews) 需要好好谈谈。 （原文） We booked another night there after a previous lovely one before. The hotel had made a mistake with other bookings and told us we needed to move rooms, we had one less bed as there was 3 people , 2 boys and one girl, none of us are a couple and have different partners. We had to cancel our Uber as we were just about to leave when the hotel called. I went down to speak to the manager Jesse's Andrews, he was so combative and told us there's nothing we can do, I said, what would of you done if we had left 5 minutes earlier. He then proceeded to tell me he would have locked us out and removed our bags. I was shocked by that response. Their mistake would have called for our items to be removed forcibly. He immediately realised his mistake, and he told me he could give us a $100 discount and left. By that point, I already knew to just file a complaint about him. The other front desk clerk, Christopher, was lovely. To be treated that way was a disgrace! Jesse Andrews needs a talking to.

（由 Google 翻译）我一直欣赏Springhill Marriott酒店的魅力；然而，我必须表达一下我对最近入住这家酒店的不满，原因有几个。 首先，住宿条件远低于我的预期。衣柜经常出故障，浴室也有很多不足之处。我遇到了各种清洁问题，包括浴帘上发霉、填缝剂老化以及淋浴间难看的棕色底座。此外，马桶座圈脱落，水槽有明显的裂缝，而且似乎没有进行充分的维修。更糟糕的是，整个房间只有一个垃圾桶，这尤其不方便，因为我正值月经期间。 此外，泳池区也令人失望，散发着浓重的霉味，而且面积特别小，体验非常不愉快。我向万豪管理层反映了我的担忧，但他们却表示无能为力，因为据说所有房间的情况都差不多。 更让我恼火的是，当我要求加一条毯子时，他们竟然让我自己去前台取，而不是像我期望的那样，在这种档次的酒店里享受到应有的服务。 总而言之，根据我的经验，我不推荐这家Springhill Marriott酒店，我希望他们能采取措施解决这些问题，以便将来的客人也能享受到。 （原文） I have always appreciated the charm of a Springhill Marriott; however, I must express my dissatisfaction with my recent stay at this particular location for several significant reasons. Firstly, the condition of the accommodations was far below the standard I have come to expect. The closets were malfunctioning, and the bathroom left much to be desired. I encountered various cleanliness issues, including the presence of mold on the shower curtain, deteriorating caulking, and an unappealing brown base in the shower. Additionally, the toilet seat was peeling, and the sink had a noticeable crack that seemed to have been addressed with a very inadequate repair. To compound matters, there was only one trash can in the entire room, which was particularly inconvenient as I was traveling during my menstrual cycle. Moreover, the pool area was disappointing, with a strong musty odor and a notably small size that did not provide a pleasant experience. I made my concerns known to the Marriott management, only to be informed that there was nothing they could do as all rooms were reportedly in a similar condition. To add to my frustration, when I requested an extra blanket, I was asked to come down to the front desk to retrieve it myself rather than receiving the service I would expect from an establishment of this caliber. Overall, I cannot recommend this Springhill Marriott location based on my experience, and I hope they take steps to address these issues for future guests.

（由 Google 翻译）已经在这里住过好几次了。房间开始有些磨损了。我们的迷你冰箱坏了，浴室的灯也出了问题。就地理位置和价格而言，这里还是很划算的。购物环境不错，街对面有高端商店，步行即可到达一些很棒的餐厅。 （原文） Have stayed here several times. Rooms are starting to show some wear. Our mini fridge was not working and there were issues w the lights in the bathroom too. For the location and price it’s still a good value. Nice shopping w high end outlets across the street and some great food within walking distance.

（由 Google 翻译）这家酒店位于巴克海特一个比较好的地段，但房间需要深度清洁和升级。家具非常破旧，污渍斑斑，地毯最近也没清洗过，房间里还有一股挥之不去的异味。大堂和早餐区看起来还不错，但使用过一段时间。客房浴室的清洁工作有待加强。早餐种类也相当有限。总体而言，这是一次中等体验，不符合万豪的标准。 （原文） This hotel is in a nicer area of Buckhead, but the rooms need deep cleaning and upgraded. The furniture is very worn and stained, the carpets haven't been cleaned recently, and there is a lingering smell in the rooms. Lobby and breakfast area looks decent but very used. Room bathrooms could use better cleaning. And breakfast offerings were pretty limited. Overall, a mid experience that does not meet Marriott standards.

（由 Google 翻译）房间非常漂亮，淋浴设施齐全，提供沐浴露/洗发水/护发素。早餐看起来不错，但味道我觉得有点怪。提供免费咖啡，还有一个我还没去过的游泳池。床很硬，床上用品也不舒服，所以请自备枕头和毯子。房间内包含微波炉和冰箱。 （原文） Very nice room, nice shower with body wash/shampoo/conditioner available, the contenetal breakfast looks good but tastes a little odd in my opinion. Free coffee and a pool I've yet to visit. Bring your own pillow and blankets as the beds are hard and the bedding uncomfortable. Microwave and fridge included in the room.

（由 Google 翻译）就这个价位来说，酒店内部有很多破损、磨损和异味。酒店位置偏僻，交通不便。停车费另计，而且不包含在房价内，但他们也不保证车辆安全。他们宣传提供婴儿床，但实际上只是一个没有床垫的旧游戏床。不过，值得一提的是，员工很友好，便利店里的酒水不错，虽然价格偏高。 （原文） For the price, the hotel's interior has lot of damage scuffs and smell. It is difficult to get to the hotel. They have a parking fee that is not included with the price, but give no guarantee for the safety of the vehicle. They advertise that they have cribs, but it is just an old pacnplay with no mattress. On a more positive note, staff is friendly and the convenience store has good alcohol, even though it is expensive.

（由 Google 翻译）房间很干净，物有所值，以后出差一定会再次入住。我得特别感谢Charisma，感谢她在我入住期间提供的所有帮助，入住后她还帮我拿到了费用收据。她每次都非常热情友好，工作起来也非常用心，我的任何问题都能立即得到解答，Charisma真是太出色了！ （原文） The room was clean and I felt like I got what I paid for, would definitely stay again on a work trip and I have to give a shout out to Charisma for all of her help during my stay and afterwards she helped me get the receipt for my expenses. Each time she was so pleasant and seemed to have great care for her work, any question I had was met with an immediate answer/resolution, Charisma does not skip a beat!

（由 Google 翻译）我觉得这家酒店很棒。房间干净整洁，员工非常友好，早餐也很美味。淋浴水温要是再热一点就更好了，但总体来说，入住体验非常愉快。 （原文） I thought it was a great hotel. It was nice and clean and the staff was very friendly and the breakfast was great. The shower could have been a little warmer but was a great stay for the most part.

标准的商务酒店

（由 Google 翻译）我最近在这里举行了家庭聚会，总的来说，这是一次很棒的体验。首先，酒店位置有点偏僻，所以不会听到太多噪音。厨房工作人员热情周到，如果你想让他们为你做点新鲜的菜，他们很乐意为你准备。酒店附近有很多景点，所以入住期间有很多事情可以做。酒店很宽敞，房间很干净，前台工作人员也很友好。强烈推荐这家酒店。 （原文） I recently held my family reunion here and overall it was a great experience. First of all the location is tucked away off the road a bit so you don't hear a lot of noise. The kitchen staff were nice and accommodating and if you wanted them to make something fresh for you, they did with no problem. It's close by a lot of attractions so there's plenty to do during your stay here. It's spacious, the rooms were clean, and the front desk staff was nice as well. Definitely recommend this hotel

（由 Google 翻译）我们最近在这家酒店举办了一场葬礼，家人也住在那里。葬礼结束后，我们在酒店大堂举行了婚礼。这是一次即兴的家庭聚会。酒店非常贴心，为我们挪动了桌椅，让我们拥有更私密的空间。他们帮忙点餐（厨房当时关闭），还免费提供不含酒精的饮料。他们真是太贴心了。 我是当地一家人，所以没有住在那里。住在那里的家人都对他们的房间很满意。 （原文） We recently used this hotel for family members to stay during a funeral. We fathered, after the funeral, in the lobby. It was an impromptu family gathering. The hotel went above and beyond, shifting tables and chairs for us to have a more private area. They assisted in ordering food (there kitchen was closed) and provided non-alcoholic drinks at no cost. They went above and beyond. I was part of the local family and didn't stay there. Family members who did were pleased with their rooms.

（由 Google 翻译）去年，玛丽埃塔温迪山路希尔顿花园酒店成了我的避风港。当时我正在装修房子，需要找个安静、舒适、宽敞的房间住一晚，远离喧嚣。我的房间正是如此：宽敞、安静、舒适、宽敞、整洁。床很大，很舒服，配有蓬松的枕头和舒适的床单。酒店里有一张带平板电视的现代化大办公桌，还有一把超级舒适的人体工学办公椅，还有充足的空间放置我的笔记本电脑和工作文件。工作人员非常友好热情，停车也很方便。在和朋友们出去吃饭之前，我在宜人安静的酒吧里喝了一杯葡萄酒（价格便宜），第二天早上又享用了早餐（非常美味，但需要额外付费）。这家酒店最近翻新过，环境舒适，而且……我说过很安静吗？说实话，我就住在附近，但因为环境太舒适，我还会再来入住的。谢谢你们，玛丽埃塔温迪山路希尔顿花园酒店！ （原文） The Hilton Garden Inn on Windy Hill Road in Marietta was my port in a storm last year. I was having work done on my home and needed a night in a quiet, comfortable, spacious room to get away from the mess. My room at the Hilton was just that: huge, very quiet, comfortable, spacious and tidy. The beds were huge, comfortable and made up with poufy pillows and nice linens. There was a large modern desk with a flat-screen TV, super-comfy ergonomic office chair and plenty of room for my laptop and work files. The staff was very nice and helpful, the parking was easy and convenient. I had a glass of wine (cheap) in the pleasant, quiet bar before meeting friends out for dinner, and enjoyed breakfast (very tasty, but it's an extra charge) the next morning. This hotel is recently updated, pleasant and...did I say quiet? Honestly, I live nearby, but I'd check in for another stay just because it was so pleasant. Thank you, Hilton Garden Inn Marietta on Windy Hill Road!

（由 Google 翻译）这个地址和同一条路上另一个用这个门牌号的地方有点混淆，但我还是找到了。我可以把车停在离门口很近的地方。唯一不足的是没有免费早餐，不过他们有咖啡吧。最棒的是房间里有咖啡包。晚上休息得非常舒服。 （原文） The address was a little confusing with another place on the same road with that number but I found it. I was able to park very close to the door. The only thing lacking was a free breakfast but they did have coffee bar. The greatest was that they had coffee pods in the room. Very comfortable nights rest.

（由 Google 翻译）附录……Paul 提供的 20 美元抵扣额并未到账。信用卡余额未变。 床罩脏兮兮的，满是灰尘，闻起来像发霉的健身房。地毯上沾满了污渍！被蚂蚁咬过。前台说他们“已经订满了”，没有其他房间了！经理 Paul 给我们减了 20 美元作为补偿。我们晚上睡觉时都提心吊胆，生怕再次被蚂蚁咬！孩子和宠物都不安全。不要带食物进房间！！这可不是你宣传的希尔顿花园酒店！这根本算不上“完美”。我们入住后一进房间，客房服务人员就没敲门就进来了。还好我们住得还不错！！浓重的漂白剂味根本掩盖不了三楼和电梯里的异味。如果您坐轮椅或需要任何 ADA 协助，千万不要住这里！停在残疾人专用停车位的几辆车都没有残疾人牌照或挂牌！停车场在山上。我们把早餐和房费一起付了，结果他们竟然想多收我15美元煎蛋卷。我在其他希尔顿酒店从来没遇到过这种情况！早餐区有个男人走来走去，好像自助餐警察似的！太烦人了。大堂里的家具都破了。对希尔顿的设施质量和客户服务极其失望。把那个“承诺”牌子拿下来！！别再骗我们了！ （原文） Addendum....Was not given a $20 credit as offered per Paul. Credit card total is unchanged. Nasty covers found with dirt and smelled like a musty gym. Carpet stained! Bitten by ants. Front desk said they were "booked solid", no other room available! Offered $20 off our bill by the manager Paul as compensation. We had to sleep in fear of being bitten again by ANTS!! Kids and pets are not safe. DO NOT TAKE FOOD TO YOUR ROOM!! This is not the Hilton Garden in Promise you advertise! That's far from "making it right." Housekeeping entered room without knocking as soon we walked in the room after checked in. Glad we were decent!! Heavy bleach smell did not cover up the funk on the 3rd floor and elevator. Do not stay here if you're in a wheelchair or need any sort of ADA assistance! Several vehicles parked in handicap had no handicap plate or hang tag! Parking lot is on a hill. We paid for breakfast with the room however, they tried to charge me $15 extra for an omelet. I've NEVER had to pay extra at any other HGI! There was a man walking around the breakfast area as if he were buffet police! Very intrusive. Torn furniture in lobby. Extremely disappointed in the facilities quality and customer service Hilton is offering. Take that "promise" sign down!! Stop lying to us!

（由 Google 翻译）我中午12:30去办理入住时，前台女士告诉我提前入住要收50美元的费用，这让我有点失望。马桶水一直漏水，我不得不调整到第二天早上，而且天花板也出现了裂缝。房间本身很干净，配备了冰箱、微波炉、洗手液和润肤露。如果你受不了大麻的味道，那这里可能不太适合你。走廊和电梯里都弥漫着浓重的大麻味。Jordan非常友好热情，也乐于助人。 （原文） I was a bit turned off when I tried to check in at 12:30 and the front desk lady told me it was going to be a $50 early check in fee. Had to adjust the toilet flap until morning because it kept running and the ceiling is cracking. The room itself was clean and equipped with a fridge, microwave, soap and lotion dispenser. If you're offended by the smell of weed this isn't the place for you. The halls and elevator smelled heavily. Jordan was very friendly and helpful

（由 Google 翻译）我们在这里住得很愉快，这主要归功于出色的员工。James 非常友善，在我们入住期间，他很快就成了我们孩子们最好的朋友。他还确保我们的车在需要时能尽快到位，并确保我们房间里有所有必需品。Michelle 也很棒，对我们非常热情。前台的 Walter 也非常棒。对这些人真是赞不绝口！我们一定会再来拜访的。 （原文） Our stay here was wonderful mostly thanks to the amazing staff. James was so kind and immediately became our kids’ best friend while we were there. He also made sure our car was available ASAP when needed and made sure we had what we needed in our room. Michelle was wonderful as well and so sweet to us. Walter at the front desk was fantastic too. Nothing but good things to say about these people! We will have to come back and visit for sure.

（由 Google 翻译）我和我的伴侣、朋友在2025年龙展期间住在这里，我们非常喜欢这里。这家酒店基本上可以说是“主人”而非“主人”，因为工作人员和所有参加龙展的人都对龙展非常兴奋。酒店紧邻龙展活动场地，步行即可轻松抵达，而且没有亚特兰大那种怪异的氛围。房间安静，电梯随时可用，真是太棒了。迷你冰箱也很棒。房间当然不算大，但很舒适，可以存放足够的物品。咖啡馆的食物选择不错，但同样没有什么突破性的。酒店有一些龙展主题，这点很不错。酒店就在丽兹酒店对面，附近也有多家餐厅可供选择。对于那些需要选择地铁（MARTA）的人来说，酒店也近在咫尺，但考虑到距离活动场地很近，步行到龙展的路程也算不上很短。 我之所以给五星好评，是因为这家酒店正是你在深夜狂欢或午后散步小憩后想要入住的地方。客服服务很棒，而且会发送一封类似“旧版”的邮件给之前入住的会员，方便他们来年参加 DragonCon。期待下次继续入住。 （原文） My partner, friend, and I stayed here for DragonCon 2025 and loved it so very much. It is basically host-but-not-host hotel I would say given how the staff and everyone there were all DragonCon hyped as well. It is right next to action for the Con with an incredibly short and easy walk without any of the quirks of Atlanta necessarily. Quiet rooms and always available elevators was fantastic. The mini-fridge was awesome to have as well. The rooms are nothing massive of course but they are cozy and allow for enough storage of belongings. The food options at the café are nice, but again nothing groundbreaking. Some DCon themes going on which is nice. It is right across the street from the Ritz, and a skip away from multiple restaurant options as well. MARTA is right there as well for those that may need the option, but again the walk to the Con can barely be called one considering how close down the street it is from all the action. Reason for the 5 star review is because this hotel was exactly what you would want to have after a late night rave or just a mid-day walk back and nap. Great customer service, and a sudo "legacy" style email for prior stay members is sent for the following year for DragonCon. Looking forward to continuous stays there.

（由 Google 翻译）地理位置绝佳，交通便利，前台员工精明干练，态度也比较保守。停车场服务员彬彬有礼，而且坦诚告知停车政策、车辆租赁以及亚特兰大市中心的各种景点。与大多数酒店小吃价格相比，这里的食物价格非常实惠。酒店位置低调，一尘不染。客房清洁服务非常出色，我没有任何抱怨。我还会再来，而且我延长了三天的住宿。埃利斯酒店，赞！#最酷 （原文） This location is spot on and so convenient and the front desk associates are so business savvy and conservative. The parking attendants are so polite and honest about policies and parking as well as booting and different site seeing places in downtown Atlanta. The food prices are so affordable compared to most hotel snack prices. This location is so low key and spotless. House keeping did splendid on my room. I have no complaints. Will return and I extended my stay 3 days. Kudos for Ellis Hotel #coolest

（由 Google 翻译）住得很愉快。第一次入住。员工很友好，包括代客泊车员。我对房间清洁很好奇……他们整理了床铺，并在我第一天入住后更换了用过的毛巾（我真希望他们没有这样做），但没有更换脏杯子，也没有补充咖啡。也许只是疏忽？下次还会住这里。非常安静。 （原文） Great stay here. My first time. Friendly staff, including valet. Curious about the room cleaning.... They made the bed, and replaced used towels after my first day (which I wish they didn't), But they didn't replace the dirty cups or replenish the coffee supplies. Maybe just an oversight? Would stay here again. Very quiet.

（由 Google 翻译）这里的所有员工都非常友善热情，乐于助人。当你需要帮助时，他们会迅速行动，并且竭尽全力为你找到所需之物。我特别想表扬一下咖啡厅的Jamie，她每天早上都用心为我制作早餐饮品。她活力四射、魅力十足，在我的旅途中，每天早上和她在一起都让我感到无比愉快。总而言之，这里是个非常棒的住宿地点。 （原文） Everyone that works here is extremely kind and helpful. They are quick to action when you need help with something, and go above and beyond to find what you need. One member in particular I would like to shoutout is Jamie in the cafe, she made my breakfast drinks with love every morning. Her high energy and charm was a pleasure to be around every morning on my trip. Overall great place to stay.

（由 Google 翻译）10月15日至17日我入住艾利斯酒店期间，Izzy和Walter非常专业，热情好客。10月29日我甚至不在亚特兰大，Izzy还帮我处理了信用卡上的一笔额外消费。 他的快速反应堪称完美。 Tallen （原文） During my stay at The Ellis from October 15th to 17th, Izzy and Walter were very knowledgeable, and their hospitality was great. Izzy even helped me with a charge that appeared on my card on the 29th when I wasn't even in ATL. His quick response was impeccable. TAllen

（由 Google 翻译）我们在亚特兰大的埃利斯酒店度过了美好的时光！地理位置优越，房间干净舒适，从我们抵达的那一刻起，酒店的氛围就让人倍感温馨。特别要感谢沃尔特——他竭尽全力确保我们得到妥善照顾。他的友善、专业和对细节的关注，让我们的入住体验难忘。沃尔特，谢谢你让我们的住宿如此愉快——我们一定会再来的！ （原文） We had a wonderful stay at the Ellis Hotel in Atlanta! The location was perfect, the rooms were clean and comfortable, and the atmosphere felt welcoming from the moment we arrived. A special mention goes to Walter—he went above and beyond to make sure we were taken care of. His kindness, professionalism, and attention to detail truly made our experience memorable. Thank you, Walter, for making our stay so enjoyable—we’ll definitely be back!

（由 Google 翻译）我通常不写评论，但这次经历实在令人无法接受，我感觉有义务提醒大家。入住房间几分钟后，我就发现天花板上有黑色霉菌——这是一个严重的健康隐患。我向前台反映后，他们漫不经心地问我“是否因此想换房间”。仿佛霉菌只是小麻烦，而不是什么大问题。 我换了另一间看起来还不错的房间——直到午夜，我准备上床睡觉，掀开床单，发现床笠和床单上都有一大块污渍。我又下楼去了前台，他们又问我是否想换房间……结果却告诉我没有其他空房了。 他们提出退款，但前提是我当时就地退房——在亚特兰大，还是周五晚上午夜过后。难道我那个时候就能神奇地找到另一家酒店吗？ 我问他们至少能不能换一下床上用品。他们说不能——但我可以。没错。经过一整天的旅行，我不得不自己换床单，因为工作人员“不允许”这么做。当时我别无选择。 更糟糕的是，我在第二个房间的地板上发现了死蟑螂的碎屑。所以，这个地方不仅脏乱不堪，而且显然虫害肆虐。 这家酒店完全没有履行其提供干净、安全、功能齐全的客房的基本义务。员工的冷漠态度、不卫生的环境，以及拒绝退款，除非客人半夜被迫离开，这简直令人无法接受。简直太丢脸了。 无论如何，别来这家酒店。 （原文） I don’t normally write reviews, but this experience was so unacceptable that I feel obligated to warn others. Within minutes of checking into my room, I noticed black mold on the ceiling—a major health hazard. When I reported this to the front desk, they casually asked if I “wanted to change rooms because of it.” As if mold is a minor inconvenience, not a serious issue. I moved to a second room that seemed fine—until midnight, when I turned back the sheets to go to bed and found a large stain on both the fitted and top sheet. I went down to the front desk again, and they asked if I wanted to change rooms again… only to then tell me they had no other rooms available. They offered a refund, but only if I checked out right then and there—after midnight, in Atlanta, on a Friday night. Like I’m supposed to magically find another hotel at that hour? I asked if they could change out the bedding at the very least. They said they couldn’t—but I could. That’s right. After a long day of travel, I had to change the bed sheets myself, because the staff “wasn’t allowed” to. At that point, I had no other options. To top it off, I found dead cockroach pieces on the floor of the second room. So not only is this place unclean, but it’s also clearly pest-infested. This hotel completely failed in its basic obligation to provide a clean, safe, and functional room. The nonchalant attitude of the staff, the unhygienic conditions, and the refusal to issue a refund without forcing a guest out in the middle of the night is beyond unacceptable. Absolutely disgraceful. Avoid this place at all costs.

（由 Google 翻译）不推荐。避开这个地方。它脏乱不堪，年久失修——令人失望至极。他们用大头钉“补”了墙纸！门闩费了好大劲才关上。常规维护都忘了。万豪应该感到惭愧！万豪显然已经放弃评估酒店的质量了。6号汽车旅馆会更好。 （原文） Do not recommend. Avoid this place. It is dirty and in disrepair - complete disappointment. They “fixed” the wallpaper with a TACK! Door latch didn’t close all the way without significant effort. Common maintenance has been completed forgotten. Marriott should be ashamed! Apparently Marriott has given up on assessing the quality of their hotels. Motel 6 would have been better.

（由 Google 翻译）第一间房没有热水，冰箱也不见了。第二间房好一些，但是浴帘快要从墙上掉下来了，淋浴喷头也松动了，墙上挂着的枕头是我见过最小的。酒店员工很友善。食物和饮料不错。但是管理和维护很差！ （原文） First room did not have hot water and frig missing. Second room better, but, shower curtain falling off wall, shower nozzle loose on wall, smallest pillows ever on wall. Hotel people very nice. Food and drink good. Poor management and maintenance!

（由 Google 翻译）我非常感谢工作人员允许我早上9点入住，而且不收取额外费用。酒店很干净，工作人员很友好，位置也很方便。唯一不满意的是房间没有热水。我只能把水槽和淋浴间的水温调到比冰点略高一点。算了！这次住宿体验还是不错的，如果我以后有急事，我会去看看他们有没有空房。 （原文） I am extremely grateful to the staff for allowing me to check in at 9am with no extra charge. The hotel was clean, the staff were friendly and the location is convenient. My only gripe is that my room didn’t have any hot water. I could only get the sink and the shower to slightly warmer than ice cold. Oh well! Still a great stay and if I am in a pinch again I will check their availability.

（由 Google 翻译）千万别来！！！ 我住过很多家万豪酒店，这家根本达不到他们通常的标准。酒店年久失修，空调/暖气效果不好，房间里一股霉味。我几乎肯定在淋浴间和墙壁之间看到了一只蟑螂……我一晚上都在冒汗，还担心床虱。 要不是我家人开了长途车，入住时间很晚，我真想马上退房，换家酒店。 （原文） AVOID!!! I’ve stayed a many a Marriott and this is not even remotely close to their usual standards. Hotel is in disrepair. AC/heat does not work well. Room smelled of mildew. Pretty sure I saw a cockroach between the shower and the wall… Spent the night sweating and worried about bed bugs. If it weren’t for the fact that my family checked in late after a long drive, I would have checked us right back out and gone to another hotel.

（由 Google 翻译）千万别住。我33岁了，一生都在旅行。这是我住过的最差的酒店。简直玷污了万豪的名声。晚上11点半，我们不得不换了两次房间。第一次是因为卧室的电源完全断电（没有灯，电源插座也坏了等等），而且房间肯定也没打扫过。我们搬到的第二个房间，空调在7月份亚特兰大就坏了。第三个房间，卧室的插座也坏了，但我放弃了，因为那时已经是午夜了，我们已经搬了两次家，我非常怀疑这家酒店是否有能力提供一间像样的房间。泳池里也全是垃圾。大堂酒吧，大堂屏幕上正在大力宣传，现在也关门了。无论如何都要避免这种糟糕的体验。 （原文） DO NOT STAY. I am 33, and have been traveling all my life. This is the WORST hotel I have ever stayed at. A true disgusting blight on the Marriott name. We had to change rooms twice at 11:30pm. First, because none of the power to the bedroom was working (no lights, power outlets didn’t work, etc) and the room had definitely not been cleaned. The second room we moved to, the A/C wasn’t working in July in Atlanta. The third room, the outlets in the bedroom didn’t work, but I just gave up because by this point it was midnight and we had moved twice, and I seriously doubt the ability of this hotel to put out a proper room. The pool also had literal trash all in it. The lobby bar, which was being actively advertised on the screens in the lobby, wasn’t functioning. Avoid this train wreck at all costs.

（由 Google 翻译）员工懒惰。酒店破败。 一个多月前预订了一张特大床，但抵达后被告知没有特大床可用。最后只给了两张双人床。咖啡机坏了。墙上的管道掉下来了。没有微波炉。冰箱不见了。我们要求客房服务，但房间三个晚上都没人打扫。工作人员会敷衍了事。晚上9点15分想点餐，却被告知厨房10点就关门了，他们已经接受最后点餐了——基本上就是走人。这些年来，我住过几十家庭院酒店。这家是最差的。如果可以的话，我宁愿给零星。 （原文） Lazy staff. Run down hotel. Reserved a King bed over a month ago, but upon arrival was told there were no king beds available. Ended up with two doubles. Broken coffee maker. Plumbing falling out of the wall. No microwave. Missing refrigerator. Asked for room service, but our room wasn’t cleaned in 3 nights. Staff would blow off requests. Tried to order food at 9:15p, but was told the kitchen closed at 10p and they’d taken their last orders - basically, go away. I’ve stayed in dozens of Courtyards over the years. This was the worst. I’d give zero stars if I could.

（由 Google 翻译）这家酒店看起来非常漂亮。我们的房间也很干净。然而，酒店的接待和服务水平与装潢风格不符。服务匆忙且不周到。我要求多加毛巾，结果过了两个多小时，我们不得不自己去拿。他们从未主动告知我的需求进展。另外，一位前台人员当时在酒吧，他对我说话非常粗鲁。我不认为他有意粗鲁，但就像我遇到的其他人一样，他看起来很匆忙，所以他的评论听起来很刻薄。我不确定我是否会再次入住这里。 （原文） This is a very nice looking hotel. Additionally, our room was very clean. However, the hospitality and service levels did not match the decor. Service was rushed and inattentive. I asked for extra towels, and over two hours after asking, we had to go get the towels ourselves. I was never proactively provided an update on my request. Also, one of the front desk personnel was at the bar and he spoke very rudely to me. I don’t think his intent was to be rude, but like everyone else I encountered, he seemed rushed and in a hurry, so his comments came off as very snippy. I'm not sure I would stay here again.

（由 Google 翻译）我们在巴克海特的伯吉斯酒店度过了一段非常美好的时光！从抵达的那一刻起，一切都超出了我们的预期。酒店一尘不染，维护得井井有条，氛围温馨宜人。我们的房间美得令人惊艳——现代、干净，而且非常舒适。 特别感谢宾客服务部的唐娜。她竭尽全力让我们的入住体验真正难忘，尤其是在我们庆祝我丈夫生日的时候。她的友善、对细节的关注以及真诚的关怀让我们感到宾至如归，倍感珍贵。 我们入住期间的每一刻都令人惊喜，我们迫不及待地想再次光临。强烈推荐伯吉斯酒店给所有想在巴克海特享受一流体验的人！ （原文） We had the most wonderful experience at The Burgess Hotel in Buckhead! From the moment we arrived, everything exceeded our expectations. The hotel is spotless and beautifully maintained, with such a warm and inviting atmosphere. Our room was absolutely stunning—modern, clean, and very comfortable. A very special thank you goes to Donna at Guest Services. She went above and beyond to make our stay truly unforgettable, especially as we were celebrating my husband’s birthday. Her kindness, attention to detail, and genuine care made us feel so welcome and valued. Every part of our stay was amazing, and we can’t wait to return. Highly recommend The Burgess Hotel for anyone looking for a first-class experience in Buckhead!

（由 Google 翻译）我在伯吉斯酒店的住宿体验非常棒。首先让我印象深刻的是，每次我离开或返回酒店时，酒店员工都非常热情友好。每个人都会主动和我打招呼。房间干净舒适，虽然房间的大窗户正对着高速公路，但配备了合适的遮光帘，既能遮挡光线，又能保证隐私。我通常会多出去走走，但这次时间不够，所以就去了酒吧、休息室和餐厅，感觉很不错。这家酒店似乎也很受附近居民的欢迎。我只遇到过一个小问题，但调酒师（我记得她叫凯拉）非常尽心尽力地帮我解决了。我下次肯定还会选择入住这家酒店。 （原文） I really enjoyed my stay at The Burgess Hotel. The first thing I noticed was how proactively friendly the team was any time I was leaving or returning to the hotel. Everyone spoke to me. The room was clean and comfortable and since the large room window face the highway, it had appropriate shades to block out the lighting and create privacy. I usually venture out a bit more but didn't have enough time and found myself enjoying the bar and lounge as well as the restaurant. This place seems to be a neighborhood favorite too. I only had one issue and the bartender, I believe her name was Kayla, went above and beyond to correct it. I will definitely be staying there again.

（由 Google 翻译）我昨晚住在伯吉斯酒店。这是一家普通的高档酒店。电梯和五楼的走廊都很暖和。房间价格344美元，浴室比我住过的其他价格稍便宜的酒店要小得多。装修风格不错。入住时的服务有点冷淡粗鲁。我推荐这家酒店，但仅限于酒吧和餐厅。 （原文） I stayed at the Burgess last night. It was an average upscale hotel. The elevators were warm along with the 5th floor hallways. The room was 344 dollars and the bathroom was very small compared to other hotels I have stayed at a little cheaper rate. The decor was done well. The service at check in was a bit standoffish rude. i would recommend but only for the bar and restaurant.

（由 Google 翻译）我们的住宿体验棒极了，这全归功于贾斯汀·华盛顿的专业素养、个人魅力和敏锐的洞察力。我们当时正在庆祝我丈夫的49岁生日，贾斯汀得知后，竭尽全力确保我们能够度过一个愉快的生日。他竭尽全力确保我们住得开心。他超出了我们的预期。住宿设施齐全，但正是他让我们的住宿体验如此特别。感谢贾斯汀对客人的悉心照顾。我们永远不会忘记您，我们一定会再次光临。 （原文） Our stay was magnificent all because of the professionalism, charisma, and sensitivity of Justin Washington. We were celebrating my husbands 49th birthday and when Justin found out he did everything he could to ensure this occasion was celebrated. He went above and beyond to make sure we're happy. He exceeded our expectations. The accommodations are well-appointed but he alone made our stay special. Thank Justin for caring about your guests. We will never forget you and we will return again.

（由 Google 翻译）我作为大使精英会员住过数百家万豪酒店，从未受到过如此恶劣的待遇。我带着已确认的预订抵达酒店，礼貌地询问是否可以升级套房。经理说升级“由酒店自行决定”，然后告诉我他要取消我的入住，甚至还派了代客泊车员来接我。这时我感到不安，便联系了大使热线取消预订。因为询问已公布的精英福利而被无理拒之门外，这实在令人无法接受。我不会再来了，并敦促其他万豪的忠实会员在亚特兰大选择其他酒店。 （原文） I’ve stayed at hundreds of Marriotts as an Ambassador Elite and I’ve never been treated this poorly. I arrived with a confirmed reservation and politely asked about a suite upgrade. The manager said upgrades were “at the hotel’s discretion,” then told me he was canceling my stay and even had valet bring my car around. At that point I no longer felt comfortable and asked the Ambassador line to cancel. Being effectively pushed out for asking about a published elite benefit is unacceptable. I won’t be back, and I’d urge other Marriott loyalists to pick a different hotel in Atlanta.

（由 Google 翻译）我不明白这么好的酒店怎么会这么糟糕。这里的空调系统差劲透了，我连个好觉都睡不好。我特意选了这家高档酒店，希望能在一次重要的旅行中住得舒适一些，结果却让我大失所望。 （原文） I’m not sure how such a nice hotel can be so bad. The HVAC is so bad in this place I couldn’t even get a good nights sleep. I chose a higher end hotel with the hopes of having a comfortable stay during a very important trip but it failed to meet my needs.

（由 Google 翻译）这家酒店绝对是万豪Residence Inn酒店的老旧了。房间还行，员工维护得也不错。早餐不算特别好，是典型的商务酒店早餐。不过前台工作人员人很好，Stacie和DeShawn在我们抵达时帮我们照顾狗狗，而且总是非常细心地解答我们的疑问。非常感谢他们。他们让这次入住非常值得，也非常愉快。 （原文） This location is definitely a dated residence Inn by Marriott. The rooms are OK though and staff maintains it properly. The breakfast is not outstanding typical business hotel breakfast. The staff at the reception though is really nice and outstanding Stacie and DeShawn who have helped us with our dogs when we arrived, were always very attentive for questions. Big thanks to them. They made this stay really worthwhile and nice.

（由 Google 翻译）在等待新房卖家妥善维修并给我们发放入住许可证期间，我不得不紧急预订了亚特兰大巴克海特 Residence Inn 酒店的一个房间，不得不说我并没有失望。我认为住在这里最积极的部分是工作人员。他们不仅非常善解人意、彬彬有礼，而且非常友好、非常专业。有些地方声称允许携带宠物，但实际上不允许养猫。我在 Airbnb 上就遇到过这个问题，所以我说我紧急预订了这家。他们确实允许养猫，而且她离开她通常居住的环境后，在这里过得非常舒服。我确实认为这些房间需要一些关爱，但我认为这不足以引起太多抱怨。 （原文） And waiting for the seller of my new home to do the proper fixes to give us a certificate of occupancy I had to urgently book a room at residence Inn, Atlanta Buckhead, and I gotta say I’m not disappointed. I think the most positive part of staying here has been the staff. Not only are they incredibly understanding and courteous, but they’re also very kind and really professional. There are some places that say that they are pet friendly, but they don’t allow cats. I ran into that problem with Airbnb, which is why I say I urgently booked this one. They do accept cats and she has been as comfortable as she can be out of her typical environment. I do think these rooms could use some love, but I don’t think it’s enough to complain too much.

（由 Google 翻译）基本上是和家人一起度假，我的兄弟们给了我一个惊喜，让我现场观看了一场NFL比赛。比赛结束后，因为他们其中一个人要赶早班飞机，所以我们就在这里住了一晚。 房间给我留下了非常深刻的印象，因为我之前一直在奥古斯塔和萨凡纳的酒店之间辗转。厨房很棒，两个卫生间（其中一个在楼上）也非常干净整洁。床超级舒服，总的来说，我印象非常深刻。 早餐是标准的主食。所以我并没有期待什么特别惊喜的事情。 地理位置也不错，但人潮拥挤。因为我对这个地区不太了解，我哥哥说这里算是比较高端的地区。 因为只是住一晚，所以客观评价一下也无妨。因为下雨，我没怎么好好逛逛。 总的来说，这是一家商务酒店，但如果我们下次再来，我和家人还是会住在这里。 （原文） Basically on vacation with my family and my brothers surprised me with a NFL game live. After the game we came here for the night because one of them had an early flight. I was very much impressed with the room since I had been hotel hopping around Augusta and Savanna. The kitchen was nice and the two bathrooms (one upstairs) were extremely nice and clean. The bed was super comfortable and I was just overall impressed. The breakfast was the standard staple. So I wasn’t expecting something to knock my socks off. The location was just as nice but yet busy. Since I don’t know the area all too well my brother was saying this was a sort of high end area. Since this was only an overnight stay it would only be fair to comment on that. I didn’t get to explore much because it was raining. Overall it’s a business hotel but I could see myself and family here if we visited again.

（由 Google 翻译）这里离很多地方都很近，但是周边交通非常繁忙，除非去市中心，否则进出都比较困难。这个地方的交通也很拥堵。不过住宿选择很多，所以除非你晚上出去玩，否则真的没必要开车。这是一个非常温馨舒适的度假村，虽然可能确实会有很多人一晚上进出，但你感觉不到那种拥挤的氛围。每天的早餐都非常丰盛。很多房间的设施都在不断改进，我很高兴……但我必须承认，这家酒店的早餐是我见过最好的之一，堪比宴会厅的水平。所有员工都很友善。没有奇怪的举动，总之是一次非常棒的住宿体验。感谢万豪旅享家！抱歉，因为太放松了，所以没拍照。 （原文） It's close to many things but the area is very busy hard to get on and out of location unless going toward Downtown. Lots of traffic at this location as well. But lots of accomodations so you really don't have to use a car unless you are going away for a night out. This is a very homey and cozy complex I don't feel like a million people can come on and out in one night even though they might you just don't get that vibe. Very nice breakfast spreads daily. Lots of rooms are getting better with this I'm glad.... but I admit this one is one of the best breakfast spreads I've seen as a daily accomodations, it's seminar banquet level. The staff are all pleasant . No weirdo antics just a great stay all together. Thanks Bonvoy! No pics I was too relaxed sorry

（由 Google 翻译）房间很旧。浴室也很旧，浴缸里竟然有头发。微波炉能开，但就是加热不了。这家酒店很老旧，烧烤区挤满了椅子，我们根本坐不下，酒店住客也很粗鲁，而且很吵闹。 （原文） The room was old. The bath room was very old and found hair in the bathtub. The microwave turn on but did not make anything hot. It was an old place the bbq are was packed with chairs we could not sit and the people that lived in the hotel were rude and loud.

（由 Google 翻译）我不会再住这家酒店了。酒店设施很陈旧，晚上很不安全，有很多不雅活动。停车还要收费，但我注意到停车场晚上总是爆满，很多车都没有停车证；所以停车应该是免费的。我很庆幸自己没把车停在那里（直到我发现他们还是收了我的停车费，而且拒绝退款）。他们还在我的账户里加了150美元的宠物费。我打电话过去之后，他们取消了这笔费用，但从未道歉，也没有解释这个错误是怎么发生的。给我办理入住的女士们都很友善，客房服务员格温小姐也很和蔼，但是有一位黑人男员工，他的态度实在太差劲了，应该换一份更适合他的工作。 （原文） I will not be staying here again. The property is pretty dated. Very sketchy at night with lots of salacious activities and they charge for parking but I noticed the parking lot was always overcrowded at night with many cars not having a parking pass; so it seems parking should be complimentary. I was very glad that I didn't park a car there (until I realized they charged me for parking anyway; and refused to refund the charges). They also added a $150 pet charge to my account. They removed the charge after I called but never offered any kind of apology or explained how this mistake would've realistically happened. The ladies who checked me in were very nice, and Miss Gwen the housekeeper was very pleasant but there was a black male employee that needs to find a job more suited to his attitude.

（由 Google 翻译）千万别去！2025年10月22日，一名15岁女孩在这家酒店被强奸了……就在其中一个房间外面！！！事发地点在酒店后方，那里没有监控摄像头。事实上，除了主办公室之外，酒店其他地方都没有摄像头。我们第二天就离开了，因为这太可怕了！他们确实有保安巡逻，但只在晚上11点以后才有。酒店里唯一能用的摄像头在大堂，而他们有大约15栋楼。明明知道酒店位于主干道和森林/公园之间，为什么不安装监控摄像头呢？！就算每个楼都装一个摄像头，也能降低有人冒险做这种蠢事的可能性。这里是巴克海德……2025年……几乎是这座城市人身攻击和其他犯罪的中心。你们太可耻了！！你们这么大的公司，怎么可能没有足够的安保措施或摄像头呢？我祈祷那个女孩和她的家人能得到公正的对待。 （原文） DON’T DO IT! October 22, 2025, a 15 year old girl was RAPED AT THIS HOTEL…..OUTSIDE one of the rooms!!!! It happened on back end of the hotel where there are no cameras. Actually, there are no cameras anywhere outside of the main office. We left the next day cause AINT NO WAY! They do have security patrol, but only AFTER like 11pm. Only working cameras on-site are in the lobby and they have like 15 buildings. Knowing they’re are in between a main road way and a forest/park, why aren’t security cameras all around!?!? Even if you put one freakin camera facing each building, it reduces the likelihood someone would take a chance on doing something stupid like that. This is Buckhead……in 2025…damn near the epicenter of physical assault and other crimes in the city. SHAME ON YALL!! You’re too big of a corporation not to have adequate security or cameras. I pray that girl and her family get justice.

（由 Google 翻译）我预订时并不知道代客停车每晚要收取 50 美元的费用。代客停车是强制性的，因为没有自助停车的地方。页面上有很多信息可供阅读，但这些信息与其他详细信息混在一起。停车费应该在预订时显示为一个选项，而不是混在宠物政策、早餐、无线网络等详细信息中。除此之外，工作人员非常友好和乐于助人（特别是在我们退房后，我丈夫意识到他把一件物品落在了房间里）。他们有小吃、饮料和浴袍……但都要收费。房间非常干净漂亮。我喜欢浴室！很安静，听不到隔壁房间发生了什么。从酒店步行即可到达许多餐饮和娱乐场所。酒店地理位置优越，可以步行到巴克海特剧院。我们一定会再次住在这里。即使要收取停车费，它仍然是步行距离内最便宜的选择。我们一定会再次住在这里。 （原文） When I made my booking, I was unaware there was a $50 fee per night for valet parking. Valet parking is mandatory as there is no place to self-park. There's a lot of info to read on the page, but that info is mixed in with other details. The parking fee should be shown as an option while booking instead of mixed in with details such as pet policy, breakfast, wifi....ect. Other than that, the staff was very nice and accommodating (especially after we checked out and my husband realized he left an item in the room). They have snacks, drinks, and robes...but all for a fee. The room was very clean and nice. I loved the bathroom! It's quiet, don't hear whats going on in the rooms next door. Its within walking distance to a lot of food and entertainment. It is in the perfect spot to walk to Buckhead theatre. We'd definitely stay here again. Even with the parking fee, it was still the cheapest option within walking distance. We'd definitely stay here again.

（由 Google 翻译）我和丈夫在这家酒店庆祝了两个重要的里程碑——在圣朱莉普屋顶餐厅举办的订婚宴，以及现在在金普顿西尔万酒店举办的婚礼。回到这里举办婚礼感觉格外特别。尽管只有三周的准备时间，但酒店员工的表现远远超出了我们的预期。 非常感谢Akeem、Madalynn、Kourtney和Tiffany，他们细致周到、专业高效地处理了一切。他们就像家人一样帮助我们协调安排，尤其是在婚礼当天。Malcolm和代客泊车团队也非常热情友好，每天都让我们感到宾至如归。我们非常喜欢酒店的客房。 在The Betty餐厅的晚餐也是一大亮点，食物美味可口，Tracy和她的团队热情周到，乐于助人。 总而言之，这是一次愉快而难忘的体验。我们强烈推荐这家酒店。 （原文） My husband and I have now celebrated two major milestones at this hotel - our engagement reception at St. Julep rooftop and now our wedding at Kimpton Sylvan. Returning for the wedding felt incredibly special. Despite having a 3-week turnaround, the staff exceeded every single expectation. Huge thanks to Akeem, Madalynn, Kourtney, and Tiffany, who handled everything with such care and professionalism. They felt like family helping us coordinate, especially day of. Malcolm and the valet team were also so personable and made us feel welcomed each day. We absolutely love the hotel rooms. Our dinner at The Betty was another highlight the food was delicious, and Tracy + team were so helpful and accommodating. All around, just a pleasant and memorable experience. We highly recommend staying here.

（由 Google 翻译）沟通不畅、人手严重不足以及客房设施不便严重影响了我的入住体验。 沟通障碍：酒店使用自动短信系统查询客人情况。然而，当我回复他们的短信询问时，我立即收到一条消息，称聊天记录无人监控。这种做法具有欺骗性，让人立刻感到被忽视。 人手严重不足和服务延迟：服务水平令人无法接受。代客泊车服务不堪重负，导致我的车等了10多分钟。代客泊车费用为每晚55美元，是除街边停车位外唯一可用的停车位。同样，前台始终只有一个人值班，他必须处理所有客人的要求——入住、退房、维修电话（水压低）以及咖啡和奶精等基本设施的要求。由于人手有限，几乎不可能获得任何帮助。 设施不便：客房缺少一项基本便利设施：微波炉。虽然四楼有共用微波炉，但使用起来非常麻烦，而且无障碍设施也存在问题。客人必须爬楼梯或向前台工作人员寻求帮助才能进入该楼层。 房间设施差：房间提供的是蒸汽熨斗，而不是传统的熨斗/熨衣板。关键是，没有合适的衣架或台面来使用蒸汽熨斗。我不得不把衣服放在白色的床上用品上，结果衣服上沾满了棉绒，我不得不找来粘毛滚筒。 虽然我很感谢管理层对这些问题的详细书面回复，但这里列出的问题从根本上影响了我的住宿质量，需要立即纠正。 （原文） My stay was significantly impacted by poor communication, severe understaffing, and inconvenient room amenities. Communication Breakdown: The hotel uses an automated text system to check on guests. However, upon responding to their text with a question, I immediately received a message stating the chat was unmonitored. This practice is deceptive and creates an immediate feeling of neglect. Severe Understaffing & Service Delays: The service levels were unacceptable. Valet services were overwhelmed, resulting in a wait of over 10 minutes for my vehicle. Valet is $55/night and is the only available parking other than street parking. Similarly, the front desk was consistently manned by a single person who had to juggle all guest requests—check-ins, check-outs, maintenance calls (low water pressure), and requests for basic amenities like coffee and creamer. Getting assistance for any need was nearly impossible due to the strain on the limited staff. Inaccessible Amenities: Rooms lack a fundamental convenience: a microwave. While a shared microwave is available on the fourth floor, accessing it is a major hassle and an accessibility failure. Guests must either use the stairs or request staff assistance at the front desk to gain floor access. Poor Room Setup: The room provided a steamer instead of a traditional iron/ironing board. Crucially, there was no rack or suitable surface for using the steamer. Having to place my clothes on the white bedding resulted in lint transfer, requiring me to then seek a lint roller. While I appreciate the management's detailed written response acknowledging these failures, the issues outlined here fundamentally impacted the quality of my stay and need immediate operational correction.

（由 Google 翻译）处处令人愉悦。酒店温馨舒适，维护良好，干净整洁，热情好客。位于城区热闹的地段，步行即可到达众多餐厅和娱乐场所。许多人喜欢步行前往他们最喜欢的餐厅和热门场所。酒店本身保留了经典的风格和魅力，同时又配备了现代化的设施和升级服务。两者兼具。屋顶露台是一大亮点，可以欣赏到令人惊叹的城市天际线。客房拥有水疗中心般的感觉，宽敞舒适，干净整洁，流畅流畅，开放式设计。家具也很漂亮。友好热情的员工也非常贴心。我们非常享受这次住宿，期待更多。 （原文） An absolute pleasure all around. Cozy and comfortable hotel, very well kept, clean and welcoming. Located in a lively part of town and walkable to many restaurants and entertainment. Lots of people out walking around to their favorite restaurants and hot spots. The hotel itself has a classic character and charm, with the updates and amenities of a more modern property. The best of both worlds. The rooftop is a great feature with amazing views of the city skyline. The rooms have a spa-like feel, spacious, comfortable, and clean with a good flow and open design. Nice furnishings as well. Friendly and helpful staff is also a very nice touch. Really enjoyed our stay and look forward to more.

（由 Google 翻译）酒店靠近巴克海德村，步行即可到达购物和餐饮场所。环境安全，安静祥和。酒店装潢精美，干净整洁，处处体现着温馨舒适的氛围。前台的瑞秋和梅加服务周到，响应迅速，热情友好。 （原文） Close to Buckhead village just steps away from shopping and great dining places. Safe environment, low noise/chaos. Hotel has great aesthetics and is very clean, organized, and has great cozy touches. Rachel and Mega were great at the front desk and quick to respond to any needs, and very friendly

（由 Google 翻译）我度过了一段非常美好的时光。从我抵达的那一刻起，夜班经理Rachel就让我感到宾至如归。酒店氛围优美优雅。我很喜欢Willow Bar区的景观。从便利设施到细节，一切都超出了我的预期。强烈推荐！下次度假我还会选择Kimpton酒店。 （原文） I had an absolutely wonderful experience. From the moment I arrived, Rachel the evening manager made me feel genuinely welcome and at home. The atmosphere is beautiful and polished. Loved the landscaping in the Willow Bar area. Everything from the amenities to the little details exceeded my expectations. Highly recommend!​​​​​​​​​​​​​​​​ I will be staying with Kimpton on our next vacation.

（由 Google 翻译）更新：酒店经理已联系我并撤销了收费。虽然过程仍然令人焦虑，但至少他们最终做出了回应。 糟糕的账单体验。我的信用卡上有5笔来自酒店的收费，而且都是错误的。我无法通过酒店或IHG解决这些问题。仅仅一晚的酒店住宿就给我带来了如此大的压力。我以前从未遇到过这种情况。其他入住过这家酒店的朋友也发现，他们无法解决一些相当简单的请求。我建议大家在入住这家酒店之前三思，如果一定要入住，请务必仔细检查信用卡账单，确认是否有错误或额外收费。 （原文） Update: the manager has reached out to me and reversed the charges. It was still stressful but at least they were finally responsive. Terrible billing experience. I have 5 different charges from the hotel on my credit card that are incorrect. I was not able to resolve them through the hotel or through IHG. One hotel night has caused too much stress. I have never had this experience before. Other friends who stayed at the hotel also found that they could not resolve fairly simple requests. I would think again before staying here and if you do, check your credit card carefully for errors and extra charges.

（由 Google 翻译）我想在这里招待我表弟庆祝她的周年纪念日。我在网上预订很容易。该网站很容易浏览。我对即将到来的约会有一些疑问，所以决定打电话，列出的号码已断开。这是第一个危险信号。我只是想也许他们改变了电话号码，而管理他们在线帐户的人可能会忽略这一点。接下来我发了电子邮件，整整一周没有回复。在他们的社交媒体帐户上没有新的当前活动。我想支持这家黑人企业，但由于缺乏客户服务，我暂停了预约。为我们预订了其他地方。 （原文） I wanted to treat my cousin here for her anniversary. I booked online easy enough. The website is easy to navigate. I had a few questions about our upcoming appointment so decided to call, the number listed is disconnected. That was the first red flag. I just thought maybe they changed their number and whoever handles their online account might have over looked this. Next I emailed, whole week no response. Went on their social media accounts no new current activity. I wanted to support this black business but the lack in customer service me pause canceled the appointment. Booked us somewhere else.

（由 Google 翻译）我在他们关门前订过货，但一直没收到货。我之前在Instagram上和他们联系过，Maya甚至打过几次电话答应发货，还让我发订单确认和收据给她。但我始终没收到订单，她也不再接我的电话。让我生气的是，当我去对收费提出异议时，她竟然厚颜无耻地反驳说我是自愿付款的，所以这不是欺诈。她没回复我，却试图扣留我的钱。一共50美元。很遗憾他们的公司关门了，但只是通知客户并退还未完成的订单是正确的做法。如果她当初沟通过，而不是试图扣留她明知从未发货的产品的钱，我以后会很乐意再来光顾。这种行为既不专业，也不尊重伟大的创始人的遗产。 （原文） I ordered from them before they shut down and never received my product. I was in communication with them on Instagram and Maya even called me a few times to promise to send my products, she even had me send her my order confirmation and receipt. Never received my order and she stopped answering my calls. The thing that got me is that when I went to dispute the charge, she had the nerve to challenge it and say I willingly paid so it wasn’t fraud. Couldn’t respond to me yet attempted to keep my money. It was 50 bucks. I’m sorry their business closed, but simply informing customers and refunding unfulfilled orders is the right thing to do. I would’ve happily come back as a customer in the future if she had just communicated and not tried to keep money for a product she knows she never delivered. Unprofessional and disrespectful to the wonderful founder’s legacy.

（由 Google 翻译）还好。他们提供黑色 T 恤和棉质短裤、黑色华夫格针织长袍和黑色麻袋。这个地方很暗。太黑了，我无法辨认方向。他们有一个果汁吧，但我去的时候它已经关门了。 喜马拉雅盐室很不错，但对于仓库类型的空间来说，它的隔热效果不佳。 2-3个人在走廊的禅宗区域里说话，这扰乱了我试图创造的禅宗。然后空调介入，声音很大，淹没了房间里播放的音乐。我严重怀疑这里是否有足够的盐来满足盐室的资格并提供合法盐室的健康益处，但我不是专家。 DIY糖磨砂膏很酷。这是一间客房大小的浴室，配有植物和雨林配乐，营造出热带雨林的感觉。他们提供一个碗和托盘。将一勺红糖混合物放入碗中，然后选择 4-5 种精油混合物添加到磨砂膏中。您走进浴室，将磨砂膏涂抹在身上，然后在淋浴时将其洗净。穿泳衣。我忘了带我的，但这没关系，因为浴室只适合 1 人。 正是在禅宗休息区，我终于成功地实现了我的禅宗。我倾听周围所有的噪音。孩子们跑来跑去，尤其是一个小女孩，她的辫子上戴着珠子，为我周围的交响乐创造了打击乐。背景中的各种声音，吵闹的空调，运动或门传感器，门的打开和关闭，吱吱作响的铰链，类似水疗中心的音乐，前台工作人员安静地（但不是那么安静地）为新人提供参观，我专注于所有因此，这些声音单独存在，因此根本不关注任何事物。我闭上眼睛，专注于自己的呼吸，头顶上仙光的印象逐渐消失。 这就是……我的禅宗 有些房间还在建设中，电线悬在外面，没有油漆等等。我不打算回去。总而言之，就设施而言，普通门票应为 20.00 美元，而不是 50.00 美元。 （原文） It was just ok. They provide a black t-shirt and cotton shorts, a black waffle knit robe, and a black sack. The place is dark. So dark that I couldn’t get my bearings. The have a juice bar but it was closed when I went. Himalayan salt room was nice but it’s not well insulated for being in a warehouse type space. 2-3 ppl were in the zen area in the hallway talking and it disturbed the zen I was trying to create. Then the AC cut in and was loud and drowned out the Music playing in the room. I seriously doubt there’s enough salt in here to qualify as a salt room and to provide the health benefits of a legit salt room, but I’m no expert. The DIY sugar scrub was cool. It’s a guest room sized bathroom with plants and a rainforest soundtrack to create a rainforest feel. They provide a bowl and tray. You put scoops of a brown sugar base mixture into the bowl and have 4-5 essential oil mixtures to choose from to add to the scrub. You go into the bathroom, run the scrub on your body and wash it off in the shower. Wear a bathing suit. I forgot to bring mine, which was fine because the bathroom is only suited for 1 person. It was in the zen sitting area where I was finally successful in achieving my zen. I tuned in to all of the noises around me. Kids running around, one little girl in particular had beads in her braids, creating the percussion for the symphony going on around me. Various voices in the background, the loud AC, a motion or door sensor, the opening and closing of doors, squeaky hinges, spa like music, the front desk associate quietly (but not so quietly) giving newcomers tours, I focused in on all of these sounds, individually therefore not focusing on anything at all. I closed my eyes, focused on my breathing while the impressions of the fairy lights above me faded away. There it was...my zen Some rooms are still under construction, wires hanging out, not painted, etc. I don’t plan on going back. All in all, for the amenities, the general admission should be $20.00 instead of $50.00.

（由 Google 翻译）上周末我在这里参加了健康早午餐和水疗日，这真是太棒了！我无法停止谈论它！他们在这里提供这么多！ Yoni 蒸汽、灵气、身体磨砂、盐疗室、桑拿、植物疗法室等等！他们有一个很棒的果汁吧，非常美味！这个地方的一切都令人难以置信！我强烈建议您检查一下。你会很高兴你这么做了！ :) （原文） I attended a Wellness Brunch and Spa Day here last weekend and it was absolutely fabulous! I can't stop talking about it! They offer so much here! Yoni Steam, Reiki, Body Scrubs, Salt Therapy Room, Sauna, Plant Therapy Room, and so much more! They have a fabulous Juice Bar which was scrumptious! Everything about this place was incredible! I HIGHLY RECOMMEND checking them out. You'll be so glad you did! :)

（由 Google 翻译）喜欢这里的气氛！我做的面部护理很棒而且很有教育意义！她告诉我一些关于我的皮肤类型和我应该使用的产品的新信息。强烈推荐面部护理，肯定会回去做按摩。 不过我是和阿姨一起去的，他们只有一间美容室，所以实际上不能同时进去。如果您想和朋友一起去，请记住这一点。 我在等待的时候做了一次足疗，但有点失望。技师非常好，我的指甲看起来不错，但感觉很短，而且他们并没有真正做太多按摩（这是我修脚的主要原因哈哈）。我阿姨做了法式美甲，看起来棒极了！ 我可能不会来这里作为我的常规美甲沙龙，但为了新奇，它完全值得一去（或者如果您是真正喜欢有机产品的人 - 一切都是超级天然且不含化学物质）！ （原文） Love the atmosphere! The facial I had was great and sooo educational! She told me a bunch of new info about my skin type and the products I should be using. Highly recommend the facial and will definitely be going back for a massage. However, I went with my aunt and they only have one facial room, so you actually can't go in at the same time. Keep this in mind if you want to go with a friend. I got a pedicure while I waited, but was a bit disappointed by it. The technician was very nice and my nails looked good, but it felt quite short and they don't really do much of a massage (which is the main reason why I get pedicures haha). My aunt got a French manicure and it looked amazing! I probably wouldn't come here as my regular nail salon, but it's totally worth a visit for the novelty (or if you're someone who really likes organic products- everything is super natural and chemical free)!

（由 Google 翻译）从我走进来的那一刻起，我的经历就很棒。闻起来很新鲜，内部氛围非常好。我的面部专家非常好。她解释了她所做的一切，当我做面部护理时，我们进行了愉快的交谈。这是我人生中第一次面部护理，第二天我的皮肤变得容光焕发，容光焕发，我很高兴！肯定会推荐给朋友+家人。 （原文） From the moment I walked in my experience was great. It smelled SO fresh and the interior was such a vibe. My facial specialist was so nice. She explained everything she was doing, and we had great conversation while I was getting my facial. This was my first ever facial in life and my skin was so radiant and glowing the next day I was so pleased! Would def recommend to friends + family.

（由 Google 翻译）从预订到当天，她主动提出帮我们去隔壁的Love at first bite餐厅买吃的，从店里的氛围到她涂抹在我脸上的每一款产品都散发着清新的香气！从我放松等待下一个服务时喝到的暖茶，到周围的香气，一切都那么完美。天哪，还有她那双按摩背部和脚部的神奇双手！我简直想把行李打包搬过去住！这真是我体验过的最棒的SPA！我一定会再来的！视频是我做完面部护理后的样子。 （原文） From the booking to the day of to offering to grab our food for us from Love at first bite which is right next door to the atmosphere to the fresh scents of each item she put on my face! To the warm tea while I relaxed and waited for the next service to the smells and aroma. Omg to the amazing hands that massage my back and feet. When I tell you I was ready to pack my bags and move in!!! It was truly the most amazing spa experience I’ve ever had! I will be back! Video is me after my facial.