Mandara Resort Mirissa

I had an absolutely wonderful experience at Mandara Resort Mirissa! From the moment I arrived, I felt so welcomed and cared for, especially thanks to Mr. Nishantha, who truly made the stay unforgettable. He greeted me so kindly and took the time to explain everything in detail about the resort, the facilities, and nearby attractions. His genuine hospitality made me feel right at home. One of the highlights for me was the special iced coffee it was prepared for me, it was the perfect refreshing treat and such a thoughtful gesture! Small details like that made a big difference in my experience. The resort itself is incredibly quiet and peaceful, surrounded by natural beauty. Whether I was relaxing by the pool or enjoying the view, everything felt serene and luxurious. The atmosphere was just what I needed — calm, clean, and truly relaxing. I honestly loved everything about my stay. If you're looking for a beautiful escape with exceptional service and a personal touch, Mandara Resort Mirissa is the perfect choice.

A Refreshing Stay at Mandara Hotel 🌊 We had a beautiful stay at Mandara Hotel for our office’s annual gathering. Our sea-view room on the second floor was breathtaking. Although I initially read some negative reviews, my experience was completely different. this place is clean, well-maintained, and staffed by friendly people. The rooms were tidy and matched the amenities listed. Service was excellent throughout. The buffet offered a wide variety of dishes, and I especially loved the dessert selection. The hotel also organized group games for us, with prizes for the winners. It was a lovely way to bond and enjoy the event together. A few things to note: - The hotel is advertised as being in Mirissa, but it's actually located in Weligama. - Getting transport can be tricky, local tuk tuk drivers at the entrance tend to overcharge. I recommend taking a bus if you're heading to Weligama or Mirissa. - Wi-Fi is slow, likely due to the area’s limited infrastructure, but it’s enough for basic browsing. - The beach is calm and scenic, though sometimes debris washes in from the nearby river after rain. Still, it’s peaceful, and watching the fishermen at work was a highlight.

Our experience at Mandara hotel was absolutely exceptional from start to finish. The highlight of our stay was the sunset lagoon boat ride – truly breathtaking and perfectly organised. Watching the sun set over the water was such a peaceful and memorable experience. The buffet food was another standout, offering a wide variety of delicious dishes to suit every taste. The high tea experience was just as delightful, with a great selection of savoury bites and desserts served in a relaxed setting. The room was spotless and well-maintained, with every detail thoughtfully arranged. We loved the view we had from our room. We really appreciated the cleanliness and comfort after a long day of exploring. Overall, everything from the service to the atmosphere exceeded our expectations. Highly recommend this hotel for anyone looking for a perfect blend of relaxation, great food, and beautiful views.

Disappointing Experience — Not Recommended I had a very unpleasant stay at this hotel. The service was extremely poor and the staff seemed uninterested in helping guests. Basic requests took far too long to be addressed, and the attitude of some employees was rude and unprofessional. Cleanliness and maintenance were also below expectations — definitely not worth the price they charge. I would not recommend this hotel to anyone looking for a comfortable or well-managed stay. There are much better options nearby with friendlier staff and better service.

I stayed at Mandara Resort for 2 nights and 3 days. While the property holds a 4-star rating, unfortunately, my experience did not match the standards expected of such a rating. Positives: • The location of the property is excellent. • The private beach is clean, well-maintained, and truly scenic. Concerns during our stay: • Food service: On the first day, we ordered a simple meal of dal and plain rice. It took over 40 minutes to arrive, and despite clearly mentioning that I am allergic to mustard seeds, they were still included. The corrected order took an additional 30 minutes to be served. • Wi-Fi: My husband had meetings to attend and required a stable internet connection. The Wi-Fi speed was barely 1mbps. Despite repeated requests, the issue remained unresolved. The staff attributed it to weather conditions, although the weather was perfectly fine during our stay. This poor connectivity persisted throughout our visit. • Bathroom maintenance: The basin in our bathroom was clogged, and water wasn’t draining properly. We called twice for assistance, but no one came. Eventually, we had to purchase cleanser from the market and fix it ourselves. • Breakfast service: On the first morning, I requested hashbrowns at 9:48am, while breakfast was available until 10am. At 10:05am, the waiter returned only to say breakfast service had ended, and nothing could be provided. • Hospitality and service: At both check-in and check-out, no staff member offered assistance with our luggage, despite seeing us carry it. This is surprising for a property of this rating. • Infrastructure: The rooms and bathrooms were not at par with the 4-star standards or the prices being charged. Overall, we experienced excellent hospitality across Sri Lanka, but this property fell short in multiple areas. It is disappointing, as the resort has great potential given its location and the number of bookings it attracts, even in the off-season. Improving service quality and infrastructure would greatly benefit both the guests and the property itself. Additional note (not directly about the resort): A serious issue we faced was with the auto drivers stationed outside the resort. They function as a group and prevent PickMe drivers from picking up guests. When we tried negotiating fairly, they demanded nearly five times the usual fare and threatened us if we mentioned using the PickMe app. On another occasion, they even stopped our cab driver, threatened him, and extorted 2000 LKR from him. While this is not the resort’s fault, it is worth being aware of, as it affects guests’ overall experience.