Our stay at the Hotel Rígele Royal was, without a doubt, one of the best hotel experiences we have ever had. From the moment we arrived, we were enveloped in an atmosphere of warmth, impeccable service, and genuine care, making it incredibly difficult to face our upcoming departure.
Our arrival was seamless, thanks to Christian's welcoming presence. He efficiently guided us through the hotel's amenities and operations, personally escorting us and our luggage to our room. The room itself was absolutely perfect – immaculately clean and thoughtfully appointed, even including a delightful welcome bar of chocolate. The bed was exceptionally comfortable, promising restful nights, and the shower room was equally impressive. We particularly appreciated the well-considered soundproofing between the shower room and toilet, ensuring privacy within the space. Our balcony became a cherished spot, where we enjoyed the stunning views both in the peaceful mornings and relaxing evenings.
Opting for the half-board was a fantastic decision. We loved the personal touch of having the same table reserved for us throughout our stay. The dining experience was exceptional, with a fresh buffet of salads, cheeses, and bread complementing the carefully curated daily menu that we pre-ordered. The entire restaurant team deserves high praise for their attentiveness and dedication to making meal times a pleasure. A special thank you must go to Janis, whose wine knowledge and recommendations were consistently outstanding. We also want to acknowledge Theo, whose warm welcome and consistently happy and positive energy brightened our days. His daily recommendations for slopes and alpine bars truly enhanced our excursions, making them even more exciting and memorable. Phillip and Alex also deserve recognition for their exemplary and attentive service.
The bar at the Rígele Royal is another highlight. Maxe and Bruno are true professionals, impressing us with their passion, extensive drink knowledge, and exceptional service. They consistently crafted perfect drinks and added to the enjoyable atmosphere of the hotel.
What truly sets the Rígele Royal apart is its incredible team. They are a genuinely dedicated and close-knit group, creating a personal and welcoming atmosphere that felt like a true home away from home. Their attention to detail and commitment to guest satisfaction is evident in every interaction.
The location of the hotel is also ideal, offering convenient access to the slopes and shops of Obertauern.
We are already looking forward to our next visit and can't wait to return to the Hotel Rígele Royal. Thank you to the entire team for creating such a memorable and outstanding experience.