The Mews KLCC by Plush

We had a wonderful stay at The Mews KLCC! From the moment we arrived, everything was clean, comfortable, and exactly as described. The apartment was beautifully furnished, spacious, and well-equipped with all the essentials. The thoughtful touches—like fresh linens, clean kitchen,washer/dryer and clear instructions—made the stay even more enjoyable. The location was exceptional. Situated in the heart of KLCC, it offered a perfect balance of convenience and comfort. Major attractions, restaurants, and shops were just a short walk away, yet the building itself felt peaceful and secure. The facilities, including the pool and gym, were well-maintained and added to the overall experience. The host was friendly, responsive, and attentive. Check-in and check-out were smooth, and any questions we had were answered quickly. Overall, The Mews KLCC was a fantastic place to stay, and We would definitely choose it again on our next visit. Highly recommended!

Apartment is spacious, especially the living area and master bedroom. Other rooms could be small. The complex is not new so apartments can be a little run down if not maintained properly. Good to check specific room pictures and reviews beforehand. Location is nice, and near to KLCC. Building is tall so higher floors get a decent view. There's a decent pool and gym in the building.

I recently spent time at The Mews and couldn't have been happier with my choice. The suite was spacious and modern, with a fully equipped Ikea styled kitchen that made it easy to prepare quick meals. Daily housekeeping is available between 1600 and 1900 which could pose an inconvenience. A long swimming pool ideal for laps, a meandering jacuzzi, a set of koi ponds and a fitness room topped up this great choice. You can enjoy skyline views from your balcony. Nearby ongoing high rise construction activities made it a bit challenging at times. At the beginning of the stay, we troubleshooted couple maintenance and electrical issues with their responsive staff. The location was ideal—close to public transportation and within walking distance of restaurants and shops. The staff were friendly and responsive, making check-in seamless. The combination of privacy and service was exactly what I needed for my extended stay. I'd highly recommend this extended stay apartment to anyone looking for a comfortable, home-like experience with the perks of a hotel. Great value for money!

absolute horrific staff! they were so rude by the pool and kept enforcing unrealistic rules. “no sitting by the pool” “no backpacks” “no music” EVEN WHEN IT WAS QUIET. (i have a picture of the guy watching us!!)the rooms were nice, but the people are miserable. they sit there and wait for something to control you over. as we were leaving they told us how to sit on furniture properly??? so rude. never would recommend, although the views were nice out of the balconies. so authoritarian for so much money. 1 star.

We had a very disappointing experience staying here, and unfortunately it really affected our time in Kuala Lumpur. Honestly, I wish I had never booked this apartment and had looked more carefully through the other reviews on Airbnb. The main issue was that the bedroom air conditioner didn’t work in the Kuala Lumpur heat. Communication was slow and always through a support service, not a direct host, so replies took hours and we never got clear answers. After three days and two nights without aircon, a technician finally confirmed it was beyond repair and we were given only a fan. Another property was eventually offered, but it was 6 p.m., raining heavily, traffic was terrible, and we had our 11-month-old baby with us, so moving wasn’t an option. On our fourth day, the fire alarm suddenly went off. I grabbed my 11-month-old and ran down 27 floors because the elevators were shut off for safety. My baby was terrified and crying, and when we finally got to the bottom, security told us it was just an alarm test. All owners had been notified in advance, but we as guests were never told. It caused so much unnecessary fear and stress. Cleanliness was another serious issue: mold and cockroaches in the bathroom, dirty washing machine and dryer (with lint, rubbish, and even a cigarette lighter inside), sticky glass stains on furniture, and strange brown marks on doors and walls. The washing machine broke and flooded the floor during our stay, and the sofa was broken and unusable. Even small details like the bathroom mirror being installed far too low showed a lack of care. To be fair, the location near the Twin Towers, a supermarket downstairs, and a baby chair in the apartment were positives. But overall, these did not outweigh the negatives. I attached photos to my complaints as evidence, and while we did receive a 30% refund, it didn’t make up for the stress or discomfort. I would not stay here again and strongly caution others before booking.