A generally pleasant stay with a few hiccups
We recently stayed at the Relais Cooden Beach Hotel and overall had a lovely time, though there were a few things that could be improved.
The rooms were light, airy, clean, and very comfortable — a great space to relax. However, it's worth noting there was no air conditioning, which might be a concern in warmer months.
The hotel’s restaurant is large and pleasant, offering picturesque sea views. It’s open to the public, so booking is essential. Unfortunately, we weren’t able to secure a table for Sunday lunch on the day we arrived, which was disappointing, but we have to say that when ordering our meals later that day, they were beautifully presented and cooked to perfection.
Service from staff was a bit hit and miss. While some team members were very helpful and welcoming, others weren’t quite as attentive, leading to a few errors with our food and drink orders.
We appreciated the free parking and were pleasantly surprised to find 24-hour room service available. That said, there was no menu provided in the room, and the phone to reception wasn’t working, which made ordering difficult.
A nice touch was the complimentary water in the room, though the bottle wasn’t sealed, which raised some hygiene concerns.
Despite these small issues, we would return. The location, atmosphere, and some truly kind staff members made our stay generally enjoyable.
For guests wishing for relaxation and pampering, there is a beautiful spa on hand with a wonderful array of products to complement your treatments, which smelled amazing when checking in!