Makati的50家最佳酒店

周日来吃自助下午茶，含税1700+P/人，大概240人民币，一个甜品台，一个咸的餐台，就这了，而且就餐时一直有苍蝇飞。最后我叫了一杯咖啡，送上来的咖啡勺居然是脏的！食物是好吃的，服务员也都漂亮，只是想说例如国内浦东香格里拉的自助午餐团购后200出头，实在好这太多了。光甜品区就可以超过这边，何况还不止甜品。今天又来买了两个姜饼屋，含税2800+P/个，等了N久，一开始说等5-10分钟，结果等了15分钟后去问说再等5分钟。等的都没脾气了 (ｰ ｰ;)

酒店环境优雅，在市区但又非常清静，服务好，酒店周末有演奏。中国春节期间也摆设中国春节的氛围。

环境典雅，最近装修大堂味道很重

大堂不错，酒店有点老，但是还是很好的

👍🍾

哎哟不错哟

安全的地方

超赞

（由 Google 翻译）从入住到退房，服务无可挑剔。我们七月入住，感觉就像一次贵宾般的体验。这是我伴侣第一次来菲律宾，经过长途飞行后，从礼宾部、前台到早餐工作人员，每个人都热情地欢迎我们。整个入住期间，酒店的氛围宁静、奢华、轻松。下午茶是一大亮点——优雅而美味。每位员工都值得称赞，因为他们都热情好客。这是我们旅行的完美开端，我们无法奢求更好的体验。 （原文） From check-in to check-out, the service was absolutely impeccable. We stayed in July, and it genuinely felt like a VIP experience. It was my partner’s first visit to the Philippines, and after a long flight, we were welcomed so warmly by everyone, from the concierge and reception to the breakfast staff. The atmosphere was peaceful, luxurious, and relaxing throughout our stay. The afternoon tea was a highlight—elegant and delicious. Every staff member deserves recognition for their outstanding hospitality. It was the perfect start to our trip, and we couldn’t have asked for a better experience.

（由 Google 翻译）我们在莱佛士酒店住了一晚，这是一次完美融合了优雅、舒适和真诚待客之道的体验。从我们抵达的那一刻起，酒店员工就让我们感受到尊贵的待遇：温暖的笑容、流畅的入住流程以及贴心的细节，都让我们立刻感受到轻松愉悦的入住氛围。我们的房间布置精美，宽敞宁静，装饰典雅，处处彰显着奢华的细节，令人流连忘返。床铺柔软舒适，床单洁净清爽，浴室宛如私人水疗中心，配备高端洗浴用品和深浸浴缸。每个角落都散发着低调的精致。最令人印象深刻的是无可挑剔的服务。从提供绝佳餐饮建议的礼宾人员到记住我们喜好的服务员，我们接触到的每一位员工都热情周到，却又不失分寸。早餐更是令人难忘——新鲜美味，摆盘精美，在宁静优雅的环境中享用，让清晨倍感温馨。 （原文） We stayed overnight at Raffles, and it was an experience that perfectly blended elegance, comfort, and genuine hospitality. From the moment we arrived, the staff made us feel like valued guests warm smiles, seamless check-in, and thoughtful touches that immediately set the tone for a relaxing stay. Our room was beautifully appointed spacious, serene, and tastefully decorated with luxurious details that made us want to linger. The bed was plush and inviting, the linens crisp and soft, and the bathroom felt like a private spa, complete with high-end toiletries and a deep soaking tub. Every corner exuded quiet sophistication. What stood out most was the impeccable service. Every staff member we interacted with was attentive without being intrusive from the concierge who offered great dining tips, to the servers who remembered our preferences. Breakfast was exceptional — fresh, beautifully presented, and served in a calm, elegant setting that made the morning feel special.

（由 Google 翻译）我们非常享受去年9月12日至13日的住宿。我们之前住过费尔蒙酒店和马卡蒂莱佛士酒店，但这次是我们迄今为止最棒的体验。虽然员工和一些设施有所变动，但服务始终如一，一如既往地出色。 所有员工都非常热情周到，总是面带微笑地迎接我们。我要特别感谢Sebastian，他在我们办理入住时热情地迎接了我们，并清晰地解释了房间细节——他为我们的入住体验奠定了基调！管家们也非常细心周到——如果我没记错的话，他们的名字是Kent和Marcelo。前台的Mark的服务也非常棒。 自从我丈夫2022年第一次入住以来，莱佛士一直是他的首选，这次入住更是进一步印证了这一点。特别感谢Liz Palomique女士的热情接待——这让我们的再次入住更加特别。 绝对是一次精彩的回归！ （原文） We absolutely enjoyed our stay last September 12–13. We’ve stayed at Fairmont and Raffles Makati before, but this has by far been the most wonderful experience we’ve had. Although there have been some changes in the staff and some outlets, the service remains consistently excellent. All the staff were very accommodating and always greeted us with smiles. I’d like to especially recognize Sebastian, who warmly welcomed us during check-in and clearly explained the room details- he truly set the tone for our stay! The butlers were also exceptionally attentive and accommodating—if I recall correctly, their names were Kent and Marcelo. Awesome service from Mark of Front desk too. Raffles has been my husband’s top choice ever since his first stay in 2022, and this visit only reaffirmed that. Special thanks as well to Ms. Liz Palomique for the warm welcome—it made our return even more special. Definitely an awesome comeback!

（由 Google 翻译）为了庆祝我们宝宝的生日，我们在马卡蒂莱佛士酒店住了三天，当时我怀孕八个月——所以舒适绝对是重中之重！从我们抵达的那一刻起，工作人员就热情地迎接我们，他们送来了惊喜的生日祝福，还在套房里为我们的宝宝准备了蛋糕。他们甚至还特意送了我一个孕妇枕（真是贴心！）。我们住的套房看起来很漂亮，宽敞又干净。 管家服务太棒了——超级亲切周到。他们甚至还为我们准备了泡泡浴，我们的宝宝非常喜欢。下午茶和鸡尾酒也是一种享受，工作人员总是非常热情周到，尤其是在我们宝宝跑来跑去的时候。 总的来说，这是一次愉快而轻松的住宿体验。一切都让人感觉温暖、亲切，就像家人一样。这绝对是我们很想再次入住的酒店之一——无论是为了庆祝另一个生日，还是仅仅为了度过一个安静的周末放松身心。 （原文） We stayed at Raffles Makati for 3 days to celebrate our toddler’s birthday, while I was 8 months pregnant— so comfort was definitely a top priority! From the moment we arrived, the staff made us feel so welcome with surprise birthday greetings and a cake at our suite for our little one. They even thought of giving me a maternity pillow (such a thoughtful touch!). The Suite we stayed in looked beautiful, spacious and clean. The butler service was amazing — super kind and attentive. They even made bubble baths for us, which our toddler absolutely loved. The afternoon tea and cocktails were a treat too, and the staff were always so accommodating, especially with our little one running around. Overall, it was such a pleasant, relaxing stay. Everything just felt so warm, personal, and family-friendly. Definitely one of those hotels we’d love to come back to — whether for another celebration or just a quiet weekend to unwind.

（由 Google 翻译）我在这里住了几晚，之所以选择莱佛士酒店，是因为我一直以来对他们的服务都非常满意。这家酒店的独特之处在于，它是一家位于费尔蒙酒店内的精品酒店。这样一来，您可以同时享受到费尔蒙酒店和莱佛士酒店的优势——既可以使用共享的水疗中心，又能体验到莱佛士酒店专属的设施和服务。这家酒店最大的亮点在于其服务。管家非常棒，体贴周到，令人赞叹。早餐服务人员也十分贴心——当我告诉他们我此行的目的是了解菲律宾文化和美食时，他们特意准备了一份菜单之外的丰盛早餐，充分展现了菲律宾的传统美食。免费的下午茶和鸡尾酒也很棒，不像其他酒店的行政楼层那样，免费提供的服务并没有降低品质。 （原文） Stayed here for a few nights and chose Raffles because I’ve always had a great experience at them. This one is unique in that it’s a boutique hotel within a larger Fairmont hotel. This gives you the best of both worlds - you can use the shared spa but the amenities of the Raffles are exclusive to the Raffles. The real highlight of this hotel is the service. The butler was amazing - super caring and thoughtful. The staff at breakfast was also really thoughtful - when I told them I was there to understand Filipino culture and food they made an amazing off- menu spread that showcased the country’s traditional offerings. The complimentary afternoon tea and cocktails were great as well, they didn’t sacrifice quality because they were complimentary like you often get with club levels at other hotels.

（由 Google 翻译）我们在马尼拉莱佛士酒店度过了非常美好的时光。酒店就像我们的第二个家。酒廊酒吧尤其出色。Cynt、Kim 和 Danica 都非常热情周到，乐于助人。食物也同样美味。我和丈夫经常旅行，马卡蒂莱佛士酒店是我们住过的最好的酒店之一。我强烈推荐这家酒店。 （原文） We had the most wonderful experience in Raffles Manila. The hotel is like a home away from home. The lounge bar was especially exceptional. Cynt , Kim and Danica were all so attentive and helpful. The food was equally excellent. My husband and I have been traveling extensively and Raffles Makati is one of the best hotels we have experienced. I can highly recommend it

不错的地方，具设计感。宽阔。

还是不错，但是要注意保护好行李

还行

用餐逛街方便的地方

安全的地方

（由 Google 翻译）我在马卡蒂新世界酒店的住宿体验简直太棒了。从抵达的那一刻起，我就感受到了热情的微笑和真诚的款待。服务绝对是一流的——我遇到的每一位员工都专业周到，竭尽全力让我住得舒适。酒店地理位置优越，位于马卡蒂市中心，距离格伦贝尔特的购物、餐饮和娱乐场所仅几步之遥，这使得在城市中穿梭变得如此轻松愉快。房间优雅整洁，设计精巧，既舒适又不失低调奢华。在我们入住的最后一天，Lance 和 Jack 帮助我们把行李搬到车上，他们既勇敢又细心！总而言之，马卡蒂新世界酒店提供五星级的个性化服务。我迫不及待地想再次入住这家酒店，而且我一定会再来菲律宾！ （原文） My stay at New World Makati was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The service was absolutely top notch -every staff member I encountered was attentive professional and went above and beyond to make my stay comfortable. The location couldn't be more perfect - right in the heart of Makati, jut steps away from Grennbelt's shopping, dining, and entertainment. it made getting around the city so easy and enjoyable. The rooms were elegant spotless, and thoughtfully designed, offering both comfort and a sense of understated luxury. On our last day, Lance and Jack helped us with our luggage to the car with dare and thoroughness! Overall, New World Makati delivers five-star service with a personal touch. I can't wait to come back and stay I ever do come back to visit the Philippines!

（由 Google 翻译）房间干净整洁，食物美味可口，服务一流。毛巾和拖鞋厚实舒适。泳池水深3-6英尺，设有桑拿房，健身房设施齐全。酒店允许携带宠物入住，需支付5000比索的费用。需缴纳6000比索的押金，退房时退还。退房快捷方便。酒店员工（包括餐厅员工）提供卓越的服务和帮助！酒店位于市中心，步行即可到达购物中心、公园、餐厅、咖啡馆和博物馆。 （原文） Room is clean, food is great, service is awesome. Towels and room slippers are thick, comfy too. Swimming pool is 3-6 ft, sauna available, the gym is great. Pet friendly with a fee of Php 5,000. A security deposit of Php 6,000 and will be returned upon check out. Fast check out. The hotel crews(including the restaurant) provides an exceptional service and assistance! The location is in the heart of the city and just can walk to malls, parks, restaurants, coffee shops and museum.

很好

自助餐不错，但是香宫餐厅不行，贵，不好吃。

你们有乱收费的情况 房间有异味

中餐很一般

非常好

额外往往

这里的网路速度实在太荒谬了，如果你需要使用网路，这里并不是一个好选择

最好的是他们送的早餐，不仅可以选择在酒店享用，而且可以换成在周边二十家餐厅选择享用午餐或晚餐。

Makati的greenbelt商圈旁边，位置很好。游客住宿的好地方哦

酒店的烟感很敏感，我使用烤箱烤糊了东西，立刻电话就进来了！

房间很不错，值回价格

体验非常好

漂亮的酒店

可以

（由 Google 翻译）莱佛士酒店的方方面面都堪称卓越，定会让您留下难忘的回忆。从一流的管家服务和精致的厨师佳肴，到洁净的泳池和令人放松的水疗体验，这里几乎满足了您度假的一切需求。我们入住了一晚，享受到了帝王般的待遇。 法式餐厅提供了奢华的用餐体验（牛里脊鲜嫩多汁，烹饪得恰到好处）。自助早餐也让我非常满意，汇集了来自世界各地的高品质美食。 Mistral 的屋顶户外酒吧是结束夜晚的绝佳去处，不过由于是周五晚上，如果能有现场 DJ 助兴就更好了。 水疗按摩非常出色，令人放松。我选择了中度至深度的组织按摩，按摩师完全理解我的要求，并完美地完成了按摩。 总而言之，我强烈推荐这家酒店，并且一定会再次入住。 （原文） Exceptional in every way, your stay at Raffles is one you won’t soon forget. From the excellent butler service and exquisite chefs’ meals to the clean pools and relaxing spa service, there is little to be desired when planning a holiday here. We stayed 1 night and were treated like kings. The French restaurant provided a grand dining experience (the tenderloin fillet was flavorful and cooked to perfection). I was very happy with the breakfast buffet as well, which offered a variety of high quality options from across the globe. The outdoor rooftop bar at Mistral was a nice way to round out the evening, but being a Friday night, it would have been nice to have had a live DJ playing to build a mood. The spa massage was very well done and relaxing. Having chosen the medium to deep tissue massage, the therapist was on point with my requests and executed perfectly. Overall I would highly recommend staying here and wouldn’t hesitate to book another visit.

（由 Google 翻译）自 2019 年成为雅高会员以来，我入住过全球多家酒店，拥有银卡和金卡会员资格。一直以来，我都享受到卓越的服务，但遗憾的是，我最近作为白金卡会员入住这家酒店的体验却远低于预期。 我发现一个问题，坦白说，这个问题在菲律宾很常见（就像我之前在索菲特酒店遇到的情况一样）。酒店员工对外国客人明显更加热情周到，而对本地客人却感觉服务非常敷衍。除了精心布置的生日惊喜之外，其他方面都缺乏人情味。 这尤其令人失望，因为我的一位来自其他国家的好友拥有截然不同的“费尔蒙金卡”体验（同样是套房升级，这也是我预订两晚的原因）。我的体验完全无法与之相比。 我发现自己需要为一些简单的要求打两三次电话，而且服务速度普遍很慢。这让我不禁怀疑，这是否与我预订的是套房升级有关，或许是因为我没有支付全价，所以受到了区别对待。 略微提一下，停车有点困难，让我想起了以前在奥提加斯的Joy Nostalg酒店。不过，这倒不是什么大问题，我很感激酒店提供代客泊车服务。 至少退房非常顺利。我比约定的上午11点提前了几分钟离开，这可是我从雅高酒店集团旗下酒店退房以来最早的一次。看来这间转角套房非常抢手，肯定经常被预订一空。 （原文） ​As an Accor member since 2019, I've stayed at numerous properties worldwide, holding both Silver and Gold status. I have consistently experienced excellent hospitality, which unfortunately made my recent stay as a Platinum member at this hotel fall short of expectations. ​I observed an issue that, to be honest, I find common in the Philippines (much like at Sofitel previously). The staff were notably friendlier and more attentive to foreign guests, while offering what felt like the bare minimum of service to locals. Aside from the kind birthday setup, the engagement felt impersonal. ​This was particularly disappointing because a close friend from another country had a vastly different "Fairmont Gold" experience (which was also a Suite Night Upgrade and the reason I booked two nights). My stay did not compare. ​I found myself having to call two or three times for simple requests, and the service was generally slow. It made me wonder if this was related to my booking being an SNU, and perhaps treated differently because I hadn't paid the full rate. ​On a minor note, parking was difficult and reminded me of Joy Nostalg in Ortigas back in the day. However, this wasn't a major issue, and I was grateful they offered valet service. ​Checkout, at least, was a breeze. I left a few minutes before my 11 AM agreed time, the earliest I've ever had to depart from an Accor property. It seems that corner suite is very popular and must have back-to-back bookings.

（由 Google 翻译）最近在这里住了几天，地理位置绝佳。酒店和服务都非常棒，无可挑剔。整个入住期间，我都对高水准的服务印象深刻。我的房费包含早餐，餐厅的早餐种类非常丰富，令人印象深刻——千万不要错过。我在泳池边度过了几个美好的下午，健身房也比较大，设施齐全。我尝试了几次客房送餐服务，每次都很满意（照片是泰式炒河粉）。这家费尔蒙酒店地理位置优越，我非常乐意再次入住。 （原文） Spent a few days here recently and the location is outstanding. The hotel and service are excellent, nothing left to be desired. I was very impressed at the overall high level of service throughout my stay. I had breakfast included and the spread down at the restaurant was very impressive - don't miss it. Had a couple of nice afternoons at the pool and the gym is relatively large and decently equipped. I tried the room service several times and was never disappointed (photo is the Pad Thai). This Fairmont location is fantastic and I would be happy to stay here again.

（由 Google 翻译）我在2020年疫情之前就入住过马卡蒂费尔蒙酒店，与当时相比，费尔蒙酒店依然保持着一贯的高品质。前台服务快捷高效。虽然我已经预付了房费，但酒店还是错误地重复收取了我的房费；他们不仅立即退还了多收的款项，还免费为我升级了房间作为补偿。他们非常理解我的情况，也很乐于助人。 大堂宽敞明亮，工作人员众多。座位充足，我经常在与同伴会面之前在那里小憩片刻。 房间和我上次入住时一样，布局相同，非常熟悉。房间干净整洁，空间宽敞，甚至感觉有点过大。房间每天都会打扫，晚上回来时还有夜床服务。客房服务员把我的房间打理得非常干净整洁。 可惜的是，我没有享用预订包含的早餐，所以无法评价早餐，也没有去大堂的咖啡厅和酒吧。 我最喜欢的，也是每天早上必不可少的，就是去蒸汽浴室。前台接待员很友善，在我入住的一周里，我们成了熟客。毛巾很充足，休息室的设施也很齐全。整个区域非常私密，除了偶尔出现的客人和补充毛巾的工作人员，我几乎没见到其他人。不过，蒸汽浴室外面的区域如果能增加一个挂毛巾/浴袍的架子，以及一个可以放备用毛巾的地方（不用去更衣室），那就更好了。可惜的是，我入住期间浴室的浴缸坏了。 总的来说，酒店员工都非常礼貌友好，经常互相问候。菲律宾人民真是菲律宾的骄傲。 退房非常顺利，没有任何波折，尤其是在清晨时分。令我惊讶的是，大堂在清晨时分依然相当热闹。 总而言之，费尔蒙马卡蒂酒店是我每次来菲律宾，只要在马尼拉附近停留，即使只是在马尼拉住几晚，我都会再次选择这里。如果我之后还要去群岛的其他岛屿旅行，费尔蒙马卡蒂酒店依然是我的首选。 （原文） I've stayed at Fairmont Makati before the 2020 Pandemic, and compared to back then, the Fairmont has stayed true to its quality. Reception was great and streamlined. There was an incident where I was incorrectly charged for my room again despite it being prepaid; not only was it rectified with an immediate refund to the mistaken charge, but the receptionist upgraded my room as recompense. They were quite understanding and amenable. The lobby was very spacious and inviting, a lot of staff around. Adequate amount of seating which I've used to hand about before meeting with companions. The room was as I remembered since I last stayed, same layout, very familiar. It was clean and tidy and with more than adequate space, so much so I felt like there was too much space. The room was cleaned every day, as well as receiving turn down service when I returned in the evening. The housekeeper did a great job in the upkeep of the room I was residing in. Unfortunately, I did not take advantage of the breakfast that was allotted to me with my reservation, so I am unable to comment on that, nor did I partake in the Cafe and Bar in the lobby. What I enjoyed most, and it became a ritual in the morning was going to the Steam Room. The receptionist was kind, and I grew into a familiar face during my weeklong. Towels were plentiful, the relaxation room had adequate amenities. The entire area was very discrete, a lot of privacy; I hardly saw a soul besides an occasional quest and worker refilling the towels. Though the area outside the Steam Room could benefit from having a rack to hang towels/robes and an area to have spare towels without going to the locker room. It is shame that the bath was out of commission during my stay. The staff are overall very polite and friendly, often exchanging pleasantries. The Filipino people are truly the pride of the Philippines. Check out was breeze, there were no hiccups, especially since it was very early in the morning. I was surprised that the lobby was fairly lively in the early hours of the morning. Overall, Fairmont Makati is the only hotel I'll come back to whenever I visit the Philippines and stay around Manila, even if for a few nights if I were to travel to the other islands in the archipelago.

（由 Google 翻译）我非常满意最近入住期间贵酒店的优质服务——员工彬彬有礼、热情周到。 然而，我遇到了一个小问题。作为雅高乐雅探索者会员，我享有免费蛋糕。当我前往马卡龙咖啡厅（Café Macaroon）领取蛋糕并要求外带时，却被告知必须堂食。虽然我理解制定政策是为了保持一致性，但这种做法显得不够灵活，也与我期望贵品牌提供的服务水准不符——尤其是我作为酒店客人。 去年，我刚享用完Spectrum自助早餐，需要外带蛋糕，所以酒店给我送来了盒装的免费蛋糕。为什么今年的规定变成了必须堂食？ 这种前后不一致的做法令人失望，也让我感到受到了限制。 恳请贵酒店重新审视这项政策，并赋予员工在类似情况下酌情处理的权利。以客人为中心的服务方式将极大地提升整体体验，并强化贵品牌的高端标准。 （原文） I truly appreciated the excellent service during my recent stay—your staff were polite, helpful, and very attentive. However, I encountered a small issue. As an Accor Plus Explorer member, I was entitled to a complimentary cake. When I requested to claim it at Café Macaroon for takeout, I was informed that I must dine-in only. While I understand policies exist for consistency, this approach felt inflexible and did not reflect the level of hospitality I expect from your brand—especially as I was a hotel guest. Last year, I received my complimentary cake in a box because we had just finished the Spectrum breakfast buffet and needed to take it out. How come this year the policy requires dine-in only? This inconsistency was disappointing and felt restrictive. Kindly review this policy and empower staff to exercise discretion in such cases. A more guest-centric approach would greatly enhance the overall experience and reinforce the premium standards associated with your brand.

（由 Google 翻译）我们入住的住宿类型与两年前相同，体验也非常好。 早餐服务人员每天早上都热情接待，但菜品种类不如2023年丰富。尤其是菲律宾菜，每天的种类都比较单一，而且缺少像恩萨伊马达（ensaymada）这样最受欢迎的菲律宾早餐。自助餐的水果种类也相当有限，例如，像香蕉这样常见的水果都需要我们主动询问。询问之后，我们才知道可以从自助餐台上那碗奇怪的生燕麦片中取一些来煮燕麦粥。每天的菜品几乎都一样，与两年前丰富的菜品种类形成了鲜明的对比。 马克龙咖啡馆（Cafe Macron）令人愉悦，咖啡师技艺精湛，制作的意式浓缩咖啡饮品非常棒。 我们很惊讶酒店竟然没有商务中心，这在我们以往入住的五星级酒店中从未遇到过。为了打印文件，我们不得不将文件通过电子邮件发送到礼宾部，这样就失去了隐私。 （原文） We had a very good experience from the same type of accommodation as two years ago. The breakfast staff provided the same warm welcome each morning, but the selections were less appealing than in 2023. In particular, the Philippine section lacked variety from day to day, and omitted the most popular Filipino breakfast items such as ensaymada. The fruit selections on the buffet were quite limited; e.g., we had to ask for items as common as bananas. After asking, we learned that we could ask for oatmeal to be prepared from a puzzling bowl of uncooked oats on the buffet table. The daily fare seemed almost identical from day to day, in contrast to the nice variations we had enjoyed two years ago. Cafe Macron was delightful, and featured superb espresso drinks expertly prepared by a charming barista. We were surprised that there is no business center for guests, something we had never encountered at a 5-star hotel. To get documents printed, we had to email them to the concierge desk, thereby losing privacy.

早餐选择性很小 健身房不错 房间空间挺大 采光也好 还可以开窗通风 到时 隔音很差。特别是商务房两扇门紧挨着。。。

（由 Google 翻译）我们入住了Discovery Primea酒店，这真是一次真正的奢华体验。无边际泳池美得令人窒息，夜晚的顶层酒吧更是马卡蒂人梦寐以求的氛围。酒店街对面就是一家不错的购物中心，我们觉得没必要走太远，这很方便，因为我们只是在这里短暂停留。酒店离机场也相当近，方便我们轻松中途停留。 早餐是酒店的一大亮点——三个房间摆满了各种美食，从菲律宾特色菜到国际经典菜肴，每样都摆盘精美。即使我们急着赶飞机，工作人员也非常细心周到，乐于助人。 酒店也有一些不太理想的方面。空调无法关闭，即使工作人员帮忙关掉，房间里也冷得让人不舒服。另一个令人意外的是酒店的信用卡政策——如果没有信用卡，每次使用水疗中心、健身房或其他设施都必须单独付款，这对于一家人一起旅行来说，感觉很尴尬。 总体而言，其他一切都很顺利，服务热情专业。如果您在马卡蒂追求舒适、便捷、略带奢华的住宿体验，Discovery Primea 是一个不错的选择。 （原文） We stayed at Discovery Primea and it turned out to be a true luxury experience. The infinity pool was simply stunning, and the penthouse bar at night had exactly the kind of atmosphere you’d hope for in Makati. With a decent mall just across the street, we never felt the need to venture far, which was convenient since we were only there on a layover. The hotel’s location is also fairly close to the airport, which made it an easy stopover. Breakfast was one of the highlights—three rooms full of food, from Filipino specialties to international classics, all beautifully presented. The staff were attentive and quick to assist, even when we were in a rush to catch our flight. A couple of things were less ideal. The air conditioning could not be turned off, even with help from the staff, which left the room uncomfortably cold. Another surprise was the credit card policy—without one, every visit to the spa, gym, or other facilities had to be paid separately, which felt awkward for a family traveling together. Overall, everything else worked smoothly, and the service was warm and professional. Discovery Primea is a strong choice if you want comfort, convenience, and a little luxury in Makati.

（由 Google 翻译）这并非我们第一次入住Discovery Primea酒店。当初筹划我妹妹的生日庆祝活动时，我甚至提议这次不妨换一家酒店。我的意思是，反正都要花钱，何不尝试一下新鲜事物呢？但我的家人立刻拒绝了。Discovery Primea酒店确实有其独特之处，难以超越。这里舒适温馨、服务始终如一，让我们一次又一次地选择回到这里。或许有人会说我们有点偏爱这里，但这是因为每一次入住体验都格外特别。 从我们抵达的那一刻起，一切都进行得非常顺利。特别感谢前台主管Leoni，她竭尽全力确保我们拥有难忘的入住体验。她是我们喜欢再次光顾的原因之一。在整个入住期间，她都抽出时间来关心我们，确保我们的每一个要求都得到满足，甚至还添加了一些贴心的小细节，让我们的庆祝活动更加意义非凡。你能真切地感受到她的真诚，她像对待家人一样对待每一位客人，而这正是关键所在。 前台的AD和礼宾部的Rein热情周到，为我们办理了入住手续。他们的细致服务让我们倍感轻松，也为我们接下来的入住体验奠定了良好的基调。 用餐方面，我们也得到了周到的照顾。早餐的Roy和Dale热情周到，Tapenade餐厅的Joy和主厨Chello则为我们奉上了令人愉悦的晚餐。食物一如既往地美味，但员工们真诚的热情款待更令用餐体验锦上添花。 还要特别感谢泳池区的Christian。我的侄子游泳时被划伤了一点小口子（并不严重），虽然我们并没有主动寻求帮助，但Christian立刻过来询问情况并主动提出帮忙。他甚至问我们是否需要去诊所检查。这种细致入微的服务充分体现了酒店员工的细致观察和关怀备至。那道划痕非常轻微（我侄子划伤后立刻就回去游泳了！），但这份心意真的让我们印象深刻。 每次入住Discovery Primea酒店，我们都会想起为什么我们一直选择这里。它不仅仅是一家豪华酒店，更是一个让我们感到宾至如归的地方，服务热情周到，每个细节都处理得一丝不苟。再次感谢所有让我们的家庭聚会如此难忘的人。我们迫不及待地想要再次入住！ （原文） This isn’t our first time staying at Discovery Primea, and when we were planning my sister’s birthday celebration, I even suggested that maybe we could try a different hotel this time. My point being, we were going to spend anyway, so why not try something new? But my family was quick to say no. There’s just something about Discovery Primea that’s hard to beat. There’s a level of comfort, warmth, and consistency here that keeps drawing us back. I guess you can say we’re a little biased, but it’s because every stay truly feels special. From the moment we arrived, everything was seamless. A huge thank you to Leoni, the Front Office Supervisor, who went above and beyond to make sure our stay was memorable. She’s genuinely one of the reasons why we love coming back. She took the time to check on us throughout our stay, made sure every request was attended to, and even added small thoughtful touches that made the celebration extra meaningful. You can really feel her sincerity in what she does, she treats guests like family, and that makes all the difference. AD from Front Office, who handled our check-in, and Rein from Concierge were both incredibly welcoming and accommodating. Everything felt effortless because of them, and it truly set the tone for the rest of our stay. During our dining experiences, we were also well taken care of. Roy and Dale from breakfast were attentive and cheerful, and Joy and Chef Chello at Tapenade made our dinner truly delightful. The food, as always, was exceptional, but it’s the staff’s genuine hospitality that made it even better. A special mention as well to Christian from the pool area. My nephew got a very small scratch while swimming (nothing serious) and even though we didn’t ask for help, Christian immediately came over to check on us and offered assistance. He even asked if we wanted to have it checked at the clinic. That level of attentiveness says so much about how observant and caring the staff are here. The scratch was very minor (my nephew even went back to swimming right after!), but the gesture really left an impression on us. Every time we stay at Discovery Primea, it reminds us why we keep coming back. It’s more than just a luxury hotel; it’s a place that feels like home, where the service is heartfelt and every detail is handled with care. Thank you once again to everyone who made our family celebration unforgettable. We can’t wait to be back!

（由 Google 翻译）⭐️ 马卡蒂探索普利米亚酒店的美好住宿⭐️ 我们于2025年3月3日至3月11日入住马卡蒂探索普利米亚酒店的普利米亚套房，度过了一段非常美好的时光。 服务一流——每个人都热情友好、细心周到，随时准备提供帮助。前台团队、安保团队、自助早餐工作人员，尤其是Erik先生、Marlon先生、Thirdy先生、Adrian先生以及其他清洁团队，都让我们的住宿体验难忘。他们快速的回复和真诚的款待，让我们感到宾至如归。 套房一尘不染、宽敞舒适，配备了我们所需的一切，让您享受轻松的住宿体验。我们还享受了一流的设施，从美丽的泳池到健身房和餐饮场所，一切都维护得井井有条，设计也经过精心设计。 感谢探索普利米亚酒店的所有人，让我们的住宿如此特别。下次来马卡蒂，我们一定会再次入住！ — 2025 年 3 月入住，8 晚，家庭旅行，来自澳大利亚的家庭 （原文） ⭐️ Wonderful Stay at Discovery Primea Makati⭐️ We stayed at Discovery Primea Makati from March 3 to March 11, 2025, in their Primea Suite, and had an absolutely wonderful experience. The service was top-notch — everyone was friendly, attentive, and always ready to help. The front desk team, securite team, the morning buffet staff, and especially Sir Erik, Sir Marlon, Sir Thirdy, Adrian, and the rest of cleaning team made our stay truly memorable. Their quick response and genuine hospitality made us feel right at home. The suite was spotless, spacious, and very comfortable, with everything we needed for a relaxing stay. We also enjoyed the excellent amenities, from the beautiful pool to the gym and dining options — all well-maintained and thoughtfully designed. Thank you to everyone at Discovery Primea for making our stay so special. We’ll definitely return on our next visit to Makati! — Stayed March 2025, 8 nights, Family Trip, Family from Australia

（由 Google 翻译）“我们在Discovery Primea酒店的住宿体验非常棒，从抵达的那一刻到退房都无可挑剔。我们在这里庆祝了我女儿的18岁生日，并度过了整个周末。这要感谢我的家人，他们也从国外预订了这家酒店。酒店员工非常友好热情，服务周到。特别感谢Sharon Joy Lacorte女士全程的协助，以及前台经理Nikko先生赠送的礼品！你们竭尽全力让我们感到宾至如归。我们的房间宽敞、干净、装饰精美，配备舒适的床铺和齐全的设施。我们尤其喜欢美味的早餐和便利的地理位置，酒店对面就是购物中心，非常方便。我们一定会再次入住。” （原文） "Our stay at Discovery Primea was spectacular, from the moment we arrived until we checked out. We celebrated my Daughters 18th Bday and we stayed there through the weekend. That goes to the resf of my family that booked there too from abroad. The staff were incredibly friendly and attentive, Thank you Ms. Sharon Joy Lacorte for assisting us all the way, And Sir Nikko, Manager front Desk, for the complimentary gift! You guys went above and beyond to make us feel welcome. Our room was spacious, clean, and beautifully decorated, with a comfortable bed and great amenities. We particularly enjoyed the delicious breakfast and the convenient location, which was perfect for mall across the street. Will definitely Come back again for sure.

（由 Google 翻译）性价比很高，服务热情周到，而且提供五星级酒店级别的服务。 我没吃早餐，所以不太确定， 但我觉得就这个价位来说，这是菲律宾最好的五星级酒店。 Wi-Fi 速度很快，水压也很好，热水也很顺畅。 太棒了！ （原文） 가격대비 매우 좋고, 적당히 친절하고, 5성급 호텔에 맞는 서비스를 제공해줍니다. 조식은 안 먹어서 모르겠지만, 가격대비 필리핀에서 가장 괜찮은 5성 호텔이 아닌가 싶습니다. 와이파이 빠르고 수압 좋고.. 뜨거운 물 잘 나오고 굿!

（由 Google 翻译）我们家狗狗6岁生日的时候住在这里，因为他们声称允许携带宠物。宠物费是1000比索，与附近其他允许携带宠物的酒店相比，这个价格很低。但是他们没有提供狗狗的便利设施，比如碗、床，甚至零食（不像诺富特、雅诗阁、馨乐庭和萨默塞特）。最糟糕的是，狗狗只能进入房间，大堂、餐厅，甚至泳池区域都不允许。他们没有专门的宠物方便区，甚至没有玩耍区。 入住手续办理很快，房间也布置好了，但是前台接待员有点傲慢。其他工作人员，比如电梯和门卫、客房服务和早餐工作人员都很友好。 早餐选择不多，绝对达不到五星级的标准。客房送餐服务提供的餐点（比如塔加拉族小牛肉饼和阿斗波猪肉）太咸了。 地理位置优越，附近有购物中心，格洛丽埃塔购物中心、绿带购物中心和阿亚拉三角区有很多餐厅和咖啡馆。 （原文） Stayed here for our dog’s 6th birthday since they claim to be pet-friendly. There’s a pet fee of ₱1000, which was minimal compared to other pet-friendly hotels nearby. But they didn’t provide dog amenities like bowls, bed or even treats (unlike Novotel, Ascott, Citadines & Somerset). Worst was, dogs are ONLY allowed in your room, not in the lobby nor restaurants, even pool area. They didn’t have a designated area for pets to relieve themselves or even play. Check-in was fast and room was all set but the receptionist was a snob. Other staff like elevator & door men, in-room service & breakfast staff were friendly. Breakfast selection was not good, definitely not 5-star quality. In-room service meals (bistek Tagalog & pork adobo were too salty. Location is excellent coz malls are nearby, plenty of restaurants and cafes at Glorietta, Greenbelt or Ayala Triangle.

过来商务培训的，空调好猛。午餐不合胃口。

CEO&Manage都不在🐔不在家

MR植田

（由 Google 翻译）我最近住在这家酒店，最让我印象深刻的是它的位置——步行即可到达几家购物中心，购物、餐饮和探索都非常便捷。无论您是想寻找本地商品还是国际品牌，一切都近在咫尺。 房间本身略显陈旧，确实需要翻新一下。不过，房间干净舒适。我遇到的一个问题是电视坏了，但我通过酒店应用程序反映后，他们在一小时内就更换了——服务非常快捷高效，我对此非常感激。 真正让这次住宿体验非常棒的是卓越的服务。员工友好热情、积极响应，随时准备提供帮助——这绝对是这家酒店的一大亮点。 酒店的食物选择也是一大亮点，从亚洲菜到西方菜，种类繁多，让您在一天中的任何时间都能轻松找到满意的美食。 总的来说，虽然房间需要翻新一下，但便利的地理位置、美味的食物和一流的服务，成就了一次愉快而愉悦的住宿体验。 （原文） I stayed at this hotel recently and what really stood out was the location — it’s just a short walking distance to several malls, which made shopping, dining, and exploring super convenient. Whether you're after local finds or international brands, everything is close by. The room itself is a bit dated and could definitely use some upgrading. That said, it was clean and comfortable. One issue I encountered was that the TV wasn’t working, but after I reported it through the hotel app, they replaced it within an hour — very quick and efficient service, which I really appreciated. What truly made the stay great was the exceptional service. The staff were friendly, responsive, and always ready to help — definitely a strong point of this hotel. The food options were another plus, with a solid variety from Asian to Western cuisines, making it easy to find something satisfying at any time of day. Overall, while the rooms could use a refresh, the convenient location, great food, and top-notch service made for a pleasant and enjoyable stay.

（由 Google 翻译）我当时在马尼拉都喜天丽酒店 (Dusit Thani Manila) 出席区域化学工程研讨会，并作为演讲嘉宾出席。该研讨会是一场由学术界和产业界人士共同参与的盛会，酒店在此举办。我原本期望酒店服务人员能够提供专业周到的服务。然而，最终我却遭遇了车辆损坏，而酒店管理层却对此置之不理。 我使用了酒店的代客泊车服务，交车时我的车况良好。活动结束后，我返回酒店，却发现车辆的变速箱已经无法正常工作，既无法换挡也无法行驶。在我到达之前，车辆一切正常——问题仅在代客泊车人员接手后才出现。 酒店请来了一位技工，经诊断发现是变速箱脱落/损坏，维修费用高达 13,500 比索。都喜天丽酒店拒绝承担责任，声称车辆“老旧”，仿佛车辆在他们保管期间出现问题，他们就可以免除一切责任。 这样的回应是： 冷漠无情，缺乏责任感 如果一家酒店提供代客泊车服务，他们就应该对车辆负责。这是酒店行业的惯例。酒店拒绝承认可能存在操作失误，更遑论协助承担费用或解决问题，这严重损害了酒店的标准和价值观。 对于一家自诩为顶级场所，尤其是一家举办学术和行业活动的酒店而言，这样的回应令人深感失望。衡量一家酒店的声誉，不仅在于其在一切顺利时如何服务客人，更在于其在出现问题时如何应对。 就此而言，马尼拉都喜天丽酒店未能达到这一标准。 （原文） I was at Dusit Thani Manila as a presenter for the Regional Symposium of Chemical Engineering — an academic and industry gathering hosted at their venue. I expected professionalism and basic care from the hotel’s service staff. Instead, I ended up dealing with a damaged vehicle and no accountability from management. I used the hotel’s valet parking, handing over my car in good working condition. When I returned after the event, the car’s transmission was no longer functioning. It would not shift or move. The vehicle was fine before I arrived — the issue appeared only after the valet handled it. The hotel brought in a mechanic who diagnosed a detached/damaged transmission, with repair costs amounting to ₱13,500. Dusit Thani refused responsibility, stating that the car was “old,” as if that automatically absolves them from liability while the vehicle was under their care. This response was: Dismissive and lacking in accountability If a hotel offers valet service, they assume responsibility for the vehicle. That is standard across the hospitality industry. The refusal to even acknowledge the possibility of mishandling, much less assist in the cost or resolution, reflects poorly on the hotel’s standards and values. For an establishment that positions itself as a premier venue, especially one hosting academic and industry events, this was deeply disappointing. A hotel’s reputation is measured not just by how it serves guests when things go smoothly, but how it responds when something goes wrong. In this case, Dusit Thani Manila failed that standard.

（由 Google 翻译）房间达不到五星级酒店的标准。他们需要升级房间，并加强清洁（见图）。乍一看，房间看起来很棒，符合预期，但仔细观察就会发现并非如此。房间勉强能住，但既然付的是五星级酒店的房费，就应该有更高的标准。我跟前台反映过电视屏幕上有奇怪的斑点，影响观看。他们说会安排人查看，但之后就杳无音信了。因为几乎没怎么用电视，所以我也没再追问，但话说回来，这确实不像五星级酒店该有的水平。不过，其他服务都很棒，比如客房服务和礼宾服务。总的来说，员工态度很好。酒店的另一个优点是地理位置。酒店对面就是SM购物中心，步行即可到达Glorietta和Greenbelt购物中心。很多我需要的礼物和东西都在步行范围内，这真是帮了大忙。而且，这也方便我和朋友见面。总的来说，我不确定是否会再次入住。我可能会看看周边其他的酒店。 （原文） Rooms are not to a luxury 5-star hotel standard. They need to upgrade the room and do a better job cleaning (see pictures). At first glance, the room looks great, like how one would expect but a closer look would beg to differ. You can sleep in the rooms but you would expect better standards if you’re paying for a luxury 5 star hotel room. I mentioned to the front desk how the tv had weird spots in it which made it hard to watch. They said they would have someone look into it but never got back to me. I didn’t bother following up since I barely used it but again, not expected from a 5 star hotel. Although, the other services was great, room service and concierge. Overall, the staff was nice. Another positive is the location of the hotel. The hotel is across the street from the SM mall and walkable distance from the Glorietta and Greenbelt malls. Found a lot the gifts and things I needed in walking distance so that came in clutch. It also made it easier to meet up with people. All in all, I’m unsure if I’d come back. I’d probably check out the other hotels in the surrounding area.

服务态度很好，房间床铺枕头之类的都不错 但等电梯等让你将近一个小时我觉得就很离谱！浴室设计也是让人尴尬得发指 综合也就一般般吧

飞机要入住证明，我让酒店开，说无法开具，无法起飞。。。 The plane asked for a check-in certificate. I asked the hotel to open it and said that it could not be issued and could not take off. . .

酒店非常不错，服务员非常的有礼貌，客气，地理位置已很理想，附近有購物中心，周围有很多餐厅，只是交通不方便，很塞车。

（由 Google 翻译）我在马尼拉城市花园大酒店度过了一段美好的时光。从入住到退房，一切都非常顺利。服务非常出色，员工热情、专业、周到。房间干净、宽敞、舒适，还能欣赏到美丽的城市景观。 特别感谢前台助理经理Alvin John先生，他在整个入住期间都非常乐于助人，热情周到。他的专业精神和友好态度为我带来了巨大的改变，真正体现了酒店的高水准服务。 屋顶泳池和餐厅也是一大亮点——美味的食物、优美的氛围和令人惊叹的城市景观。总而言之，我强烈推荐所有来马尼拉旅游的人入住城市花园大酒店。在这里，您会感受到真正的贴心服务。 （原文） I had a wonderful stay at City Garden Grand Hotel in Manila. Everything was perfectly smooth, from check-in to check-out, the service was excellent and the staff were warm, professional, and attentive. The room was clean, spacious, and comfortable with a lovely view of the city. A special thank you to Mr. Alvin John, the Assistant Front Office Manager, who was extremely helpful and accommodating throughout my stay. His professionalism and friendly attitude made a big difference and truly reflected the high standard of service at the hotel. The rooftop pool and restaurant were also highlights — great food, beautiful atmosphere, and stunning city views. Overall, I highly recommend City Garden Grand Hotel for anyone visiting Manila. It’s a place where you genuinely feel well taken care of.

（由 Google 翻译）总体来说还算满意，但仍有改进空间。 长途飞行后，接待我们的那位女士服务意识很差。我们之前打电话询问能否提前入住，她告诉我们已经没有空位了，会稍后通知我们。结果房间早就准备好了，她却没打电话。当我们回去取房卡时，她竟然完全忘了我是谁，又要我出示身份证？ 行李员、客房服务和清洁人员都非常棒——我真心感谢他们的辛勤工作。 晚餐很棒——虽然算不上高档，但味道不错，也算过得去。屋顶露台的氛围很好——建议提前预订，因为那里非常热闹。电梯比较慢，所以也要有心理准备。 我们遇到的一个问题是，房间里发现了一只蟑螂。 总的来说，这家酒店还算可以，有优点也有缺点，如果我以后有机会再去马卡蒂，我会再给它一次机会。 （原文） Satisfactory results with some improvement needed. After a long flight, the lady receptionist who checked us in, has poor comprehensive skills. We called prior for early check in, and told us it was no longer available and would notify us. The room was ready much earlier and she did not call us. When we came back to collect our key cards, she completely forgot who I was and requested my ID again? Bellman, room service and cleaning staff were amazing- I truly appreciate their hard work The dinner was great- it’s not high quality but it does the job and still taste delicious. The vibes on the roof was fun- I would recommend making a reservation as it gets very busy. The elevators, take a long time so expect that too. One issue we had, we found a cockroach in our room. Overall, it was decent with some positives and negatives but I would give this place another chance if I ever visit Makati

（由 Google 翻译）我们在这家酒店住了四天。我们选择这家酒店主要是因为泳池，因为我们之前住的酒店的泳池正在施工，无法使用。可惜的是，这里的泳池很小，而且泳池和餐厅共用一个区域，这使得这个区域非常拥挤，不太好玩，尤其是餐厅对外开放。 优点是房间宽敞，办理入住的女士很好心地满足了我的要求，给了我们两张大床而不是一张特大床。客房服务团队非常慷慨地补充了房间物品，前台工作人员也非常热情友好，乐于助人，我得给一星好评。 前台女士给我减一星，她表现得好像我偷了体重秤似的！我不想麻烦别人帮我拿，所以自己下楼去还。退房时，她不停地问我是否确定还了，并说她必须和夜班工作人员确认我是否还了。她甚至让我等一会儿。我告诉她可以去看看监控，因为她好像不相信我！他们的沟通很差劲，这又不是我的错，而且跟我说话就像跟小偷似的，这太无礼了。如果是外国人，她会不会也这么做？ 酒店位于一个繁忙的十字路口，但附近有很多餐厅和便利店，这是一个优点。 （原文） We stayed at this hotel for four days. We chose it mainly for the swimming pool since the pool at our previous hotel was under construction and unavailable. Unfortunately, the pool here is quite small, and the swimming pool and restaurant share the same space, which makes the area very busy and not enjoyable, especially since the restaurant is open to outsiders. On the positive side, the room is spacious, and the lady who checked us in was kind enough to accommodate my request by giving us two queen beds instead of one king. A star goes to the housekeeping team as they were very generous with restocking the room and to the front door staff who were approachable and helpful. Minus stars for the front desk lady who acted as if I had stolen the weighing scale! I didn’t want to bother anyone to pick it up, so I went downstairs to return it myself. At checkout, she kept asking if I was sure I had returned it and said she had to confirm with the night shift staff if I actually did. She even asked me to wait. I told her she could check the security camera since she didn’t seem to believe me! It’s not my fault that their communication sucks, and it’s offensive to talk to me as if I’m a thief. Would she have acted the same if it were a foreigner? The hotel is located at a busy intersection, but there are plenty of restaurants and convenience stores nearby, which is a plus.

（由 Google 翻译）很难用语言来形容我在城市花园大酒店的体验。如果非要用一个词来概括，那就是“棒极了”。从我踏入酒店的那一刻起，服务就无可挑剔。他们帮我拿行李，并护送我到前台。客房服务也很棒！我尤其要感谢Celian、Jell和Hendrick。从我见到他们的第一天起，他们就给予了我超出预期的热情服务。他们好奇、友善、热情，让我感觉自己是他们关注的焦点。非常感谢你们！ （原文） It’s hard to explain my experience here at the City Garden Grand. If I could explain my experiences in one word, “Great.” Guess services were great from the time I stepped on the property. Grabbed my bags and escorted me to the front counter. Room service was great! I can’t say enough about Celian, Jell and Hendrick. This crew went over and beyond the first day I met them. Curious, kind, and welcoming. Made me feel like everything was about me. Thank you guys so much!

马尼拉古老德酒店，经常过来吃自助餐，感觉除了人多，其他的都很好

iliang iliang的自助餐是全马尼拉最火热的自助餐😆

很浓重历史品味的高规酒店

整个就是很舒服的感觉

停车不用钱 大厅没什么人

很旧

除了贵，无可挑剔！

这家酒店挺不错的 位置好 干净

非常好的地方！闹中取静的酒店。

1、所有员工都是热情、友善的； total： 5☆ 2、入住的时候被推销+1000peso升级更大房型。如果我需要更大房型，我预定的时候在angoda网站上多花800p就能得到。 total： 4.5☆ 3、空调只有调节温度与风扇速度的开关，如果开最低档的风，房间温度会慢慢降到19℃，然后在凌晨被冻醒。如果关闭风扇，房间温度会上升到25，但是体感温度是27左右无法安睡。空调不会把房间温度控制在指定的温度。total： 3☆ 4、我们入住了两个晚上，每个晚上在23:30左右，会有一个很大的机器噪音嗡嗡嗡。第一个晚上我很累睡得早，第二个晚上我因此睡不着，跟我家人谈起才知道第一个晚上也是一样的噪音。致电前台30分钟后解决。total： 2☆ 5、房间的隔音效果不是很好，能听到街边的汽车喇叭声音，可能跟我顶的是廉价房间有关系 我订的是9楼的客房，每晚约5500peso。 total： 1☆； 以下是给大陆同胞看的：这个酒店虽然是五星级酒店，但是我跟家人感觉只是国内的四星级左右，而且每晚平均800人民币的房间也比国内同价位的房间档次略低，号称有马尼拉最佳夜景的楼顶酒吧，有大约1米7左右高的围栏，游客如果不借助三脚架将很难拍摄到纯夜景。另外建议身上不要带太多现金和减少逛街，我们在酒店附近的tien ma 台湾田妈餐厅附近遭遇了小偷，一开始以为是乞丐，实际上是姐姐掩护弟弟偷我口袋里的钱，没能得逞。被我呵斥后有一个把风的本地男子过来带走他们消失了。

我很少去评论，但是这个傻逼酒店希望所有的华人都不要去，非常糟糕的一天 临时cheak in 花了8000p呆了几个小时醒酒，起来cheak out说我在房间里面抽烟，非要我给10000p，然后给了我几张烟头的照片，这家酒店厕所跟浴室是分开的，我连厕所都没进去过，房间味道也是有一段时间没有人住了，而且我根本就不抽烟。 然后我花了6个小时解释我并没有抽烟，最后他们一直说等警察来解决，我一直等，后面我手机没电了，一个开着玛莎拉蒂在一家五星级酒店临时cheak in 休息3小时就走的客人，会在乎这10000p吗？如果他缺钱为什么不直接待在车里呢？ 停车进来的时候傻逼保安就一直指挥我导致我的车子被擦边了，第二天我看了行车记录仪才知道，最让人失望是那个保安明明知道，并且在我下车的时候对我撒谎说在我进来的时候已经被擦到了 我感觉受到了歧视与偏见，傲慢与无知，栽赃以及部分菲律宾人内心最黑暗的一面，我已经尽力克制了，但是依然使我产生一阵恶心感。

虽然环境还可以，但是会告诉你有低消。在顶楼低消6000p，但是实际上两三个人花不了那么多而且完全不值。当然我付款用的信用卡，所以对账他们只能收了我账单上面的金额。但是已经不推荐这里了。

高貴不貴，周遭熱鬧，價錢約2600台幣一晚(周末)，泳池,頂樓Bar,SPA按摩(自費)推薦。 但check out居然要排隊。

一如既往的好。

不是订房人要Check in 还要授权书，第一次碰到这种事，房间隔音还很差，很少给差评的，一星都不想给。

位置不错，很方便，房间宽敞洁净，店员态度很好

麻雀虽小五脏俱全😃

（由 Google 翻译）由于航班时间的关系，我提前到达酒店，并询问了提前入住的事宜。前台告知我房间准备好后会立即联系我。然而，当我下午2点半返回酒店时，房卡就放在前台后面的架子上，随时可以使用，但始终没有人联系我。之后，当我试图进入房间时，发现门坏了。几个人花了大约二十分钟才拆开锁，之后门不得不一直敞开着以便维修人员修理。鉴于这种情况，我想他们或许可以允许我延迟退房，因为我的航班是午夜，但我的邮件却无人回复。当我打电话询问时，他们确认无法办理延迟退房，甚至在与我通话30分钟后又打电话来“提醒”我需要在一小时内退房。尽管如此，在我解释了所有情况后，他们的态度还是非常友好，并提出让我晚上去休息室和健身房洗个澡，以便我在13小时的航班起飞前精神焕发。可能物有所值，但有点令人沮丧，所以给 4/5 星。 （原文） I arrived early due to the timing of my flight and had inquired after early check in. I was informed the front desk would contact me as soon as my room was ready. Unfortunately, no one contacted me even though when I returned at 14:30, my key card was sitting on the shelf behind the front desk ready to go. Then when I tried to access my room, the door was broken. It took multiple people about about twenty minutes to disassemble the lock, after which the door had to be kept open for maintenance to fix it. I thought based on this, they may be willing to offer me late check out as my flight was not until midnight but no one answered my email. When I called to follow up, they confirmes they could not, and even called me 30 minutes after speaking to me to "remind me" I needed to be out in an hour. That being said, they were very nice to me once I explained everything and offered their lounge and entry to the gym for a shower later that evening so I could freshen up before my 13 hour flight. Probably worth the price but a little frustrating so 4/5 stars.

（由 Google 翻译）我和妻子最近在这里住了三晚。 我们通过agoda预订了非常划算的价格，几乎有35%的折扣。 房间非常干净宽敞。 健身房不错，虽然不是最好的，但可以好好锻炼一下。 工作人员都非常友好且彬彬有礼，我很喜欢他们的服务和热情好客。 唯一的缺点： 1. 没有泳池😢 2. 每天只能提供两瓶水。 3. 床不是最好的，床垫很旧，不太舒服，但也不算太糟糕。 不过，就价格而言，绝对物有所值。 我以后很可能会再次入住这里。 （原文） My wife and I stayed here for 3 nights recently. We got a very good price through agoda, almost 35% discounted. The rooms are very clean and spacious. The gym is good, not the best but you can get a good workout in. The staff are all super friendly and respectful, loved the service and hospitality. Only down sides; 1. No pool 😢 2. You only get 2 water bottles a day. 3. The bed wasn't the best, it was a old mattress and wasn't too comfortable but not terrible either. For the price, it is 100% worth it though. I would most likely stay here again.

（由 Google 翻译）我独自旅行，入住毕加索酒店是迄今为止最棒的决定！他们的安保、接待和客房服务都堪称一流。房间比一般酒店大，而且离所有顶级餐厅都很近，随时都能轻松叫车。 我丈夫出差期间特意来这里住，他也对这里印象深刻。毕加索酒店，加油！你真是个宝贝！ （原文） I travelled solo and staying at The Picasso was the best decision ever! Their security, hospitality, and housekeeping was top-notch. Rooms are bigger than average and It’s close to all the best restaurants and Grab is easily available at any time of the day. My husband managed to stop by during his business trip was impressed too. Go Picasso! You’re a gem!

（由 Google 翻译）我们入住毕加索精品酒店，非常喜欢这里，尤其是展览区，非常有趣！不过，空间虽然维护得很好，但略显狭小。展览精美独特。 唯一不足的是，从预订网站上的照片来看，空间似乎被分隔成几个区域，但实际上它是一个开放式空间，更像是一间单身公寓。 厨房一开始缺少餐具和盘子，但我们提出要求后，工作人员很快就送来了。 总的来说，这是一个舒适宜人的住宿地点。 （原文） We stayed at Picasso Boutique and really liked the place, especially the exhibition area very interesting! However, the space was quite small though nicely maintained. The exhibitions were beautiful and unique. The only thing is that, from the photos on the booking website, it looked like the space was divided into sections, but it was actually an open space, more like a studio apartment. The kitchen was missing cutlery and plates at first, but the staff brought them right away after we asked. Overall, a nice and pleasant place to stay.

AIZA JIEZEL ROSE

（由 Google 翻译）我们在新装修的马卡蒂假日套房酒店住了三天，体验非常棒。房间焕然一新，维护得井井有条。我们入住前提出的要求都得到了满足。从礼宾人员到前台工作人员，他们的服务都非常出色，让我们的入住过程顺利流畅——感谢Jerico！另一点值得称赞的是宾客服务的敏捷，我们要求的所有客房服务都快速响应，服务超级棒。 早餐方面——种类丰富，选择丰富。新装修的早餐厅感觉宽敞明亮，所有员工都很周到，从Princess、Jen、Carl和Joana，到Bernie——都面带微笑，乐于助人；再到厨师们，他们总是巡视检查食物是否合格，每次都会和我们打招呼。 总而言之，这是一次很棒的住宿体验，服务也很棒，所有员工都很棒，一楼入口处的狗狗也超级可爱！ 附言：唯一的缺点是电梯，超级麻烦。🙂 （原文） We had a great experience staying here at the newly renovated Holiday Inn and Suites Makati for 3 days. The room we stayed looked so fresh and well maintained, the request we put in prior to our stay were provided, the service is truly excellent from the concierge staff, to beautiful front desk people, we had a smooth and seamless check in — thanks to Jerico! Another thing to commend is the agility of Guest Services, all room service we requested were provided in a flash, super excellent service. As for breakfast— the spreads were all great, many options to choose. The newly renovated breakfast hall feels so wide and big, and the staffs were all attentive, from Princess, Jen, Carl and Joana, and Bernie — all smiles and accommodating, to the chefs who made sure to always do their rounds check to see if the food is okay, greeting us every time. Overall it was a great stay with a great service, kudos to all the employees and the doggos at the ground floor entrance, super cute! Ps. The only downside is the elevator, super bagal. 🙂

（由 Google 翻译）在附近众多五星级酒店中，这家酒店的入住体验之好着实让我惊喜。 在美国，我通常不会把假日酒店（Holiday Inn）和高端或奢华联系起来。但这次在马卡蒂的入住体验彻底颠覆了我的认知。 温馨提示：办理入住手续的地点在L层或大堂。 从入住到退房，酒店员工的服务都非常出色。Jerico 的接待让我们的入住和退房流程无比顺畅。他清晰地解释了所有事项（例如行政酒廊的使用时间、泳池的使用、退房时间等等）。 泳池位于屋顶露台上。虽然相比我住过的其他酒店，这个泳池略小一些，或许也少了些“奢华”感，但仍然是一次非常棒的体验。它不是无边泳池，游泳时很难欣赏到周围的景色。不过，泳池的氛围依然很美。值班的泳池工作人员 Kevin 非常热心地帮我们一行人中的一位找了泳裤，让她可以下水游泳。 我们预订了包含行政酒廊使用权的房型，这绝对是我们做过的最明智的决定。马卡蒂的景色美极了。酒廊位于19楼，提供早餐、下午茶和鸡尾酒。咖啡、饮品和小吃全天候供应。特别感谢Gryn、Clarisse和Mariel！她们的服务非常棒，让我们的酒廊体验格外难忘。 最后，房间最近翻新过，非常舒适。设计简约时尚。酒店还可以通过屋顶的日本城入口直达Glorietta购物中心。 一些小问题： - 入住时，房间内的毛巾、牙刷和浴袍数量不足，只够两人入住。不过，当我们打电话询问时，工作人员很快就送来了额外的毛巾等用品。 - 由于酒店正在进行装修，所以房间里弥漫着浓重的化学/油漆味。 - 电梯速度很慢。有时我们至少要等十分钟。 总的来说，我们的入住体验非常好，足以媲美该地区的其他五星级豪华酒店。我一定会再次入住。 （原文） Amongst the sea of other 5 star hotels in the area, i was honestly surprised how great our stay was here. In the US, I dont normally associate the Holiday Inn brand with high end or luxury. But this stay here in Makati definitely proved me wrong. Fyi - the check in is located on the L floor or lobby. The service from the staff was exceptional from check in to check out. Jerico made our check in and check out process so smooth. He explained everything clearly (lounge access hours, pool, check out time etc). The pool is located on the roof deck. It was smaller compared to other hotels I've stayed at and perhaps less "luxe" but it was still a fun and great experience nonetheless. Its not an infinity pool and its hard to see the views while in the pool when swimming. But the ambiance was still pretty. The staff on pool duty, Kevin, was kind enough to look for a swim shorts for someone in my group so they can swim. We included lounge access with our stay and it was the best decision ever. The view of Makati was beautiful. The lounge is located on the 19th floor. They serve breakfast, afternoon tea, and cocktail hour. There is coffee and drinks and refreshments available all the time. Thanks to Gryn, Clarisse, and Mariel! They were amazing and made our lounge experience so special. Finally- the rooms were recently renovated and very comfortable. Design was minimal chic. The hotel also has direct access to Glorietta mall via Japan town entrance on the rooftop. Some minor complaints: - there was not enough towels, toothbrush, robes for everyone booked for the room upon check in. It was only set up for the standard 2 people. The staff was quick to bring the extra towels etc when we called. - as there was active renovation ongoing there was a strong smell of chemicals/paint - the elevators are very slow. Sometimes we had to wait for at least 10 minutes Overall, our stay was very good and the experience rivals the other 5 star luxury hotels in the area. I would not hesitate to come back again.

（由 Google 翻译）我们在这家酒店度过了非常愉快的时光。员工们热情友好，令人宾至如归。 房间最近进行了翻新，一切都干净整洁、现代舒适，处处可见贴心的细节，营造出温馨宜人的氛围。我也很喜欢焕然一新的餐厅和休息室，明亮时尚，是放松身心的绝佳场所。 总而言之，这是一次非常棒的体验！ 非常感谢Michael、Alex、Steven、Jean和Yarrah！我们很快就会再来！ （原文） We had a fantastic stay at this hotel. The staff were exceptionally friendly—warm, welcoming. The rooms were recently renovated. Everything felt clean, modern, and comfortable, with thoughtful touches that made the space feel inviting. I also loved the updated eating area and the lounge. It was bright, stylish, and a great place to relax. Overall, a great experience! Thank you so much to Michael, Alex, Steven, Jean & Yarrah! We will be back soon!

（由 Google 翻译）行政酒廊的工作人员早上热情周到、友好高效。每天早上，Mariel、Yarrah 和 Richmond 都会亲自迎接我。他们的经理 Vref 也会过来打招呼。我在这里住了一周，早餐自助餐的菜品每周轮换。早餐融合了菲律宾和西式早餐。后厨还有一位厨师，可以为您烹制煎蛋卷或各种做法的鸡蛋料理。餐厅布局合理，人不多，还能欣赏到马卡蒂的美丽景色。酒店地理位置优越，位于 Glorietta 购物中心内，方便您漫步、购物和休闲放松。马卡蒂假日酒店绝对值得您使用 IHG 会员卡。您就身处这座美丽城市的中心地带。 （原文） The hotel staff for the executive lounge in the morning are attentive, friendly and prompt. Every morning I was greeted personally by Mariel, Yarrah and Richmond. Their manager Vref would also greet and say hi. I was here for a week and they rotated the morning breakfast buffet out throughout the week. It has a mixture of Filipino food and western breakfast foods. There is also a cook in back that will also make you omelettes or any style of eggs. It’s a good little layout, not too busy, and a good view of Makati. The hotel is conveniently located in the Glorietta which is nice to walk around, shop and relax. Worth the IHG membershi for the Holiday Inn hotel in Makati. You are in the center of a nice and beautiful city.

（由 Google 翻译）在马卡蒂假日酒店及套房 (Holiday Inn & Suites Makati) 的住宿体验非常愉快。酒店员工热情友好，特别是 Princess 女士、Gen、Annie 和 James。早餐种类丰富。房间是新装修的，干净整洁，设施齐全，满足了我短暂马尼拉之行的所有需求。客房服务人员 Zeus 非常有礼貌，并主动询问我们的需求。不过，床有点硬（这是我唯一觉得不足的地方）。床上有很多枕头——正合我意！空调可以改进一下，感觉有点潮湿。房间宽敞舒适！酒店与 Glorietta 购物中心相连（购物狂的理想之选）。 （原文） Had an enjoyable stay in Holiday Inn & Suites Makati. The staff were friendly especially Ms. Princess, Gen, Annie and James. Breakfast had a good selection. The rooms are newly renovated, clean, had all the amenities for my short stay in Manila. Housekeeping staff Zeus was very courteous and politely asked our needs. The bed however was a bit stiff (that was my only problem). Lots of pillows on our beds —just the way I like it! The AC could be improved, it felt a bit humid. Their rooms were spacious and relaxing! Hotel is connected to the Glorietta mall (perfect for shopaholics).

（由 Google 翻译）⭐强烈推荐入住！⭐ 我和姐姐、侄子侄女在假日酒店度过了美好的两晚！👩‍👧‍👦💖 让我们倍感惊喜的是所有员工的热情友好和周到服务。🙌 我们提出的每一个要求——尤其是在自助早餐期间🍳——都得到了快速且面带微笑的满足。😊 据我了解，房间是新装修的，这一点显而易见！我喜欢温馨的地毯颜色和砖墙装饰——它们让整个酒店感觉既舒适又清新。🧱✨ 我们的房间足够宽敞，可以容纳3个大人和2个孩子，我们在整个入住期间都感到非常舒适。 🛏️💫 这里还有儿童泳池🏊‍♀️、宽敞的休息区，以及一个看起来超棒的漂亮酒吧区🍹（可惜我没机会体验一下晚上！）。泳池从早上6点开放到晚上8点，非常适合我们上午和下午游泳。🌞 总而言之，这是一次非常轻松愉快的家庭度假🥰——绝对物超所值！💸 我们一定会很快再来的！❤️ （原文） ⭐ Highly Recommended Stay! ⭐ Had an amazing 2-night stay at Holiday Inn with my sister, nephews, and niece! 👩‍👧‍👦💖 What made our experience extra special was how welcoming, approachable, and accommodating all the staff were. 🙌 Every request we made — especially during the breakfast buffet 🍳 — was attended to quickly and with a smile. 😊 From what I’ve learned, the rooms are newly renovated, and it really shows! I loved the cozy carpet colors and brick wall accents — they made the place feel so homey and fresh. 🧱✨ Our room was spacious enough for 3 adults and 2 kids, and we felt completely comfortable throughout our stay. 🛏️💫 They also have a kiddie pool 🏊‍♀️, a wide rest area, and a beautiful bar area 🍹 that looks amazing (too bad I didn’t get to experience it at night!). The pool is open from 6AM to 8PM, which was perfect for our morning and afternoon swims. 🌞 Overall, it was such a relaxing and enjoyable family getaway 🥰 — definitely worth every peso! 💸 We’ll surely be coming back again soon! ❤️

房间不错，晚上可以看到城市夜景，感觉非常棒！

（由 Google 翻译）⭐⭐⭐⭐ ☆ 我们预订了两间两居室公寓，住了两晚，体验非常棒。房间宽敞明亮，一尘不染，维护得也非常好。我们尤其喜欢洗衣机、烘干机和洗碗机的便利性。 工作人员始终周到热情，彬彬有礼，乐于助人。自助早餐是一大亮点——绝对是我们吃过的最好的早餐之一，种类丰富，品质卓越。 设施一流。我们充分利用了健身房和泳池，它们设施齐全，维护得一尘不染。地理位置也非常优越——步行即可到达餐厅、超市和大型购物中心。 强烈推荐给那些在市中心寻求舒适、便捷和奢华体验的人！ （原文） ⭐⭐⭐⭐ ☆ We booked two 2-bedroom apartments for a 2-night stay and had a fantastic experience. The units were spacious, spotlessly clean, and very well maintained. We especially appreciated the convenience of having a washer, dryer, and dishwasher during our stay. The staff were consistently attentive, respectful, and helpful throughout. The breakfast buffet was a highlight—easily one of the best we’ve had, with a great variety and excellent quality. The amenities were top-notch. We made full use of the gym and pool, which were both well-equipped and immaculately kept. The location is also excellent—just a short walk to restaurants, supermarkets, and major malls. Highly recommended for anyone looking for comfort, convenience, and a touch of luxury in the heart of the city!

（由 Google 翻译）一切都是5/5分 工作人员很友好，套房设施齐全，从厨房、餐具、冰箱、洗碗机到洗衣房一应俱全。 步行20分钟即可到达阿亚拉三角花园/绿带/格洛丽埃塔 开车10分钟即可到达博尼法西奥 开车25分钟即可到达机场 如果您是全家出游，或在马尼拉旅行超过3天，强烈推荐这里。我也很喜欢这里的设施，很棒的室外游泳池、水疗中心和健身房。 （原文） everything was 5/5 the staffs were nice, the suite got everything equipped from kitchen, cutlery, fridge, dishwasher, laundry. within 20 mins walk from ayala triangle garden / greenbelt / glorietta 10 mins drive from bonifacio 25 mins drive from the airport highly recommend if you are traveling with a family, or travelling for more than 3 days in manila. loved the facilities as well, really nice outdoor pool, spa and gym.

（由 Google 翻译）马卡蒂最好的酒店。五星级名副其实，从设计美学、带酒吧的大型泳池区、服务到房间设施，无一不体现着卓越品质。房间配备齐全，包括带完整小厨房的客厅、拥有落地窗的卧室（如果您入住的楼层足够高，还能欣赏到马卡蒂令人叹为观止的城市天际线美景）、洗衣机、烘干机、步入式衣橱、两台电视等等，不胜枚举。员工非常专业，会尽全力满足您的每一个需求。特别要赞扬一下泳池边的调酒师，你们太棒了！:) 对了，他们还会免费延长您的退房时间最多3小时。 毫无疑问，这里将成为我下次来马尼拉的首选。 （原文） Makati‘s finest. The 5 stars are legit in every regard, be that the aesthetics in design, the large pool area with bar, the service or the amenities of the rooms and we’re talking about a living room with a complete kitchenette, a bedroom with an absurdly beautiful view of the makati skyline via a large window front if you’re lucky with your floor height, a washing machine, a dryer, a walk-in closet, 2 tvs, and the list goes on. The staff is highly professional and will help you out with every request of yours to be best of their ability. Special shout out at this point to the pool bartenders, you’re the best :) Oh yeah and they’ll also extend your check out time for up to 3 hours without extra charge. This place will be my standard go to for Manila hands down.

（由 Google 翻译）房间还行。缺点是沙发坐起来不太舒服，电视系统也确实需要升级。泳池和训练区很棒。早餐菜品丰富，但整体质量很差。总而言之，性价比有点低。 （原文） The room was okay. On the minus side the couch was not good to sit in and the TV system really need an upgrade. The pool and the training area was excellent. Breakfast had a lot of dishes but the overall quality was pretty low. All in all, a little low value for the money.

（由 Google 翻译）阿尔法套房酒店 (The Alpha Suites) 的两晚单卧双床公寓，价格为 275 美元（约合 253 欧元），承诺在马卡蒂市中心提供高端的便利。然而，入住手续却考验了我们的耐心。我们原定下午 3 点办理，但直到下午 5 点才拿到钥匙。工作人员试图通过提供两杯免费池畔饮品和延迟退房来化解矛盾，我们原本以为延迟退房是免费的。 安顿下来后，工作人员的友好态度令人难忘。每次见面都会得到热情的问候。泳池令人印象深刻，浅水区适合嬉水或供儿童玩耍，深水区则适合畅游。泳池后方隐藏着一个隐蔽的吸烟区，不为人知。酒店本身几乎就是一座小城。客人可以使用大型健身房、台球桌、商务中心、多家餐厅、咖啡厅、沙龙，甚至还有一个可以容纳一个大家庭的迷你电影院。 房间里的家具虽然舒适，却又让人感觉仿佛置身于时光的长河中，仿佛置身于八九十年代浪漫喜剧的场景之中。楼下设有便利的7-11便利店和Grab专属上车区，让您轻松出行，告别街头招手打车的喧嚣。 （原文） At $275 USD (about €253) for two nights in a one bedroom apartment with twin beds, The Alpha Suites promises upscale convenience in the heart of Makati City. Check in, however, tested our patience. Scheduled for 3 pm, we did not get the keys until 5 pm. The staff tried to smooth things over with two complimentary poolside drinks and a late checkout, which we half expected would be free anyway. Once settled in, the friendliness of the staff stood out. Every encounter came with a warm greeting. The pool is impressive, with shallow areas for wading or kids, and a deeper section for proper laps. Tucked away behind it is a discreet smoking area that stays out of sight. The property itself is almost its own small city. Guests have access to a large gym, pool tables, a business center, multiple restaurants, a café, a salon, and even a mini cinema that could fit a big family. The rooms come with comfortable enough furniture but feel stuck in time, like a set piece from an 80s or 90s romantic comedy. Downstairs, you will find a convenient 7 Eleven and a designated pickup zone for Grab services, making it easy to get around without the chaos of street hailing.

（由 Google 翻译）我此行的目的是拜访朋友，但宽敞舒适的房间着实令人印象深刻，甚至想邀请朋友来做客。 房间是独立的，起居室设施齐全，配备了书桌、电视、沙发、小厨房、冰箱、洗碗机、微波炉，甚至还有餐桌。房间和起居室都很宽敞，拥有大面积的落地窗，即使不出门也能感受到清新宜人的空气。酒店安保措施完善，四楼设有各式餐厅、宽敞的网球场和健身房，还有一个游泳池。 早餐也非常令人满意，提供多种国际美食选择。 一楼交通便利，可轻松前往便利店、小型购物中心和位于地下的超市。超市内设有餐厅、咖啡馆，甚至还有一家韩国餐厅！ 入住的五晚期间，我完全可以在酒店附近完成工作和会议。 （原文） 출장겸 지인 방문 목적이었는데 친구를 오히려 초대할수 있을만큼 넓고 쾌적한 룸 공간이 일단 압권임 방이 분리되고 거실에는 생활 과 업무 가능한 데스크와 티브이 쇼파, 주방시설 냉장고, 식세기, 전자렌지등, 식탁 까지 없는게 없습니다. 거길과 방 모두 넓고 좋은 통창 유리로 되어잇어 굳이 밖에 나가지 않더라도 리프레쉬가능한 환경입니다. 호텔 보안 매우 잘되어있고 4층에는 여러 스타일별 식당과 넓은 테니그 코트 및 짐 등이 있습니다. 수영장도 물론 있습니다. 조식 또한 종류별 인터네셔널 하고 다양하게 준비되어있어 만족하였습니다. 1층 외부로 편의점과 작은 몰, 몰 지하의 슈퍼마켓까지 쉽게 연결됩니다. 몰 안에 식당 카페 그리고 한식당도 있습니다! 5박 머무는 동안 완전히 숙소와 근처에서만 머물으며 업무와 지인 만남 모두 소화할수 있었습니다 ㅎㅎ

三星级可以的，服务态度很好，工作人员很热情

楼下环境不错

（由 Google 翻译）我和家人在马卡蒂Y2酒店度过了美好的时光！酒店现代而宁静的氛围给我留下了深刻的印象，非常适合在城市忙碌了一天后放松身心。工作人员热情周到，总是面带微笑，随时准备提供帮助。我的房间宽敞干净，配备了舒适住宿所需的一切。我尤其喜欢屋顶泳池，可以欣赏马卡蒂的壮丽景色，是放松身心的理想场所。酒店地理位置也非常便利，靠近餐厅、商场和夜生活场所。我一定会再来的！强烈推荐！ （原文） My family and I had a wonderful stay at Y2 Hotel Makati! I was impressed by the modern yet calming ambiance—perfect for unwinding after a long day in the city. The staff were incredibly warm and accommodating, always ready to help with a smile. My room was spacious, clean, and had everything I needed for a comfortable stay. I especially loved the rooftop pool with a great view of Makati—it was a perfect spot to relax. The location is also super convenient, close to restaurants, malls, and nightlife. I’ll definitely be coming back! Highly recommended!

（由 Google 翻译）平心而论，这家酒店还不错，但不幸的是，在我第五次入住时，我受到了不公平的对待，决定给这家酒店打个大大的X，以后再也不住了。我被收取了1780菲律宾比索，就为了一条毛巾。毛巾有点脏，上面有一些可去除的颜色，而且颜色很浅，而且面积很小。工作人员真的很懒，不愿意洗掉，而我确信它很容易洗掉。不过，我还是决定把毛巾收了，因为我花了那么贵的钱，就为了一条普通的毛巾。 这是我在Y2抵抗酒店住过五次之后的体验，我决定再也不住了，也不会推荐给任何人。 （原文） To be fair enough the hotel is nice but unfortunately during my 5th visit to the hotel I was unfair treated and decided to have a big X on the hotel no more using it I was charged PHP 1780 just for a towel got a bit dirty some removable color was on it very light and limited area on the towel. The staff was really lazy to wash it out while I am pretty sure it can be washed out easily. However I have decided to take the towel as i have paid that big amount for just a normal towel. This is my experience with Y2 resistance hotel after 5 visits I am saying bye bye will never check in again and will not recommend it to anyone.

（由 Google 翻译）地点好，价格便宜，双主卧房间不大，客厅大有附厨房，两间厕所，高楼层View不错，靠近酒吧街，晚上睡觉有点吵，隔音差，顶楼泳池一般般不大，有分大人＆小孩的，很多Local放假也都住这，泳池人很多。 早餐普通吃得饱，checkout可以寄放行李，checkin要付押金4000P (Cash or credit card)，退房取回or退刷。 整体还行～ （原文） 地點好，價格便宜，雙主臥房間不大，客廳大有附廚房，兩間廁所，高樓層View不錯，靠近酒吧街，晚上睡覺有點吵，隔音差，頂樓泳池一般般不大，有分大人＆小孩的，很多Local放假也都住這，泳池人很多。 早餐普通吃得飽，checkout可以寄放行李，checkin要付押金4000P (Cash or credit card)，退房取回or退刷。 整體還行～

（由 Google 翻译）还行，但价格不行。第一个房间很脏，换下来的房间闻起来像吸烟房。而且距离最近的接送点也有1公里。主管或经理经常训斥客房清洁人员，甚至让他们辞职。电梯、家具、固定装置、设备和窗帘都比较旧。考虑到地理位置的原因，运营似乎比较薄弱，很难直接更换。 不过，我睡得很好。仍然心存感激。 （原文） It was ok but the price is not. The first room was very dirty and the replaced room smelled like a smoker's room. It was also 1km from nearest pick up or drop off points. And the supervisor or manager scolds housekeepers too much even telling them that they should resign. Technically the elevator, furnitures, fixtures, equipment and curtains are old. Its hard to just replace it considering operations does seem to be weak because of location. But anyway I had a good night sleep. Still thankful.

（由 Google 翻译）清洁阿姨每天都来，一开始我们觉得没必要，但最后我们觉得没必要，就进来吧。她做得很好，一流的酒店，服务很棒🤩 （原文） Elke dag kwam de kuisvrouw langst in het begin hadden we zo iets van dit is niet nodig aan het einde jaa kom maar binnen deze deed een goeie job top hotel goeie service 🤩

（由 Google 翻译）总而言之，我们在塞莱斯特酒店的住宿体验非常棒。 前台办理入住手续快捷方便。接待区氛围温馨舒适，酒店员工也都非常友好周到。他们还提供室内按摩服务，非常棒——我丈夫甚至因为太放松而睡着了。 酒店内的餐厅也是享用早午餐的好地方，他们从上午11点到下午3点提供无限量牛排，绝对物超所值。 房间干净整洁，设施也令人满意。 一定会再来的🩷 （原文） All in all, our stay at Hotel Celeste was marvelous. Check-in at the reception was quick and accommodating. The reception area had a cozy ambiance, and the hotel staff were all kind and attentive. They also offer in-house massages, which were excellent—my husband even fell asleep because it was so relaxing. The restaurant inside the hotel is also a good place to have brunch, they offer unlimited steak from 11am to 3pm, totally worth the price The rooms is clean and the amenities is satisfactory. Will surely come back again 🩷

（由 Google 翻译）这家位于马卡蒂（马尼拉的外交和商业中心）的酒店非常舒适。精品酒店的美感略有瑕疵，只是一些小细节略有瑕疵。 塞莱斯特酒店（Hotel Celeste）给人留下了深刻的印象。一个相对较小的落客区将您直接带到接待区，接待区右侧是一家高档牛排餐厅，左侧是酒店内的餐饮服务。入住手续很简单，只需提前登记即可。即使您提前预付房费，也需要支付3000比索的押金。虽然我觉得这笔押金有点过高（我通过第三方预订酒店时没有提到，这是我在菲律宾经常遇到的问题），但他们至少允许您使用信用卡支付——但请注意，您的银行可能需要几天时间才能取消这笔费用。 酒店共有三层楼。除了外面的街道和办公楼外，视野不大。北面街对面是一个大型商业区，提供购物和餐饮选择。 房间宽敞舒适。深色木质家具散发着复古的魅力。遮光窗帘、室内保险箱、浴袍、拖鞋、迷你冰箱和咖啡服务均为客房标准配置。除了两小瓶免费饮用水（菲律宾或亚洲大部分地区都禁止饮用自来水）外，如果您愿意付费，还可以享用一些零食和糖果。价格合理。如有需要，可提供熨斗和熨衣板等额外设施。 床上用品舒适，床很大。空调运行良好。外出时需要房卡才能保持房间电源畅通。电视承诺提供多个频道，但只提供了两个遥控器，且没有任何说明，这让人很失望。床边和小桌子旁边都有很多充电插座。 可惜的是，Wi-Fi 非常不稳定。我连接上后，路由器就会从可用网络列表中消失，再也没有出现。非常令人沮丧。即使我能够连接，连接速度也非常慢，而且不稳定。不适合音频/视频会议。 房间内除了大窗户外，光线充足。 浴室也很大，而且装修得很漂亮。提供基本的洗漱用品，如有需要可提供更多。淋浴效果很好，能有效地将水保持在淋浴区，不会流到浴室的其他地方。和菲律宾的很多地方一样（我不知道为什么），热水供应有点难。我的确有热水，但它会在我想要的温度和相当冷热的设定之间循环，而且很不稳定。虽然不至于让人不舒服，但绝对会让人注意到。淋浴间只有一个沐浴露/洗发水选项。 提供客房服务，您可以在下午3点前订购早餐。提供二维码菜单，然后可以通过电话订购，但房间里的电话服务很差，他们听不懂我的话，我不得不走到楼下。价格合理，份量不大，但质量和味道都很好。 员工热情友好，这很容易让人觉得理所当然——直到你离开菲律宾！他们总是乐意尽力满足您的要求或顾虑。 除了网络连接不太好之外，我肯定会考虑再次入住这里。 （原文） Very comfortable hotel in Makati, a diplomatic and business center of Manila. Boutique-hotel esthetic that is only somewhat marred by glitches in small details. The Hotel Celeste impresses right off the bat. A relatively small drop-off area brings you immediately to the reception area, flanked by a fancy steak restaurant to your right and the in-house, hotel food service to your left. Check-in is simple with advance registration. A 3000-peso security deposit is required even if you prepay your room in advance. While I find this excessive (and not mentioned when I booked the hotel through a third party, a fairly common issue I've run into in the Philippines) they do at least allow you to put it on a credit card - just beware it may take a few days for your home bank to remove the charge. Three floors of rooms. Not much of a view other than the streets outside and office buildings. There's a large commercial area directly across the street to the north with shopping and dining options. Rooms are large and comfortable. Dark wood wood furniture lends a vintage charm. Blackout curtains, in-room safe, robe, slippers, mini-fridge and coffee service all standard in the room. In addition to two small bottles of complimentary drinking water (you can't drink tap water in the Philippines, or most of Asia for that matter), there are some snacks and candy you could enjoy if you'd like to pay for them. Prices are reasonable. Additional amenities like iron & ironing board are available upon request. Bedding is comfortable and the beds are large. AC works very well. Key card required in order to keep power on in the room while you're gone. TV promised many stations but offered two remotes and no explanations, resulting in frustration. Good quantity of outlets for charging both bedside and near the small desk. Unfortunately wi-fi was *very* unreliable. I'd get connected and then the router would just disappear from the list of available networks and not reappear. Very frustrating. When I was able to connect, connection was extremely slow and unreliable. Not suitable for audio/video conferencing. Plenty of lighting in-room in addition to large windows. Bathrooms are also large and pleasantly updated. Basic toiletries provided and more available upon request. Showers are good and keep the water in the shower area and out of the rest of the bathroom effectively. As with many places in the Philippines (I don't know why) hot water is challenging. I did get hot water, but it would cycle between the setting I desired and considerably hotter and cooler ones rather unpredictably. Not bad enough to be uncomfortable but definitely enough to be noticed. A single body wash/shampoo option in the shower. Room service is available and you can order breakfast until 3pm. QR menu available and then order by phone, though the phone service in the room was so bad they couldn't understand me and I had to walk downstairs. Prices are reasonable, portions are small but good quality and flavor. Staff is pleasant and accommodating, something easy to take for granted - until you leave the Philippines! Always happy to do what they can to accommodate your requests or concerns. I'd definitely consider staying here again, other than my frustrations with connectivity.

（由 Google 翻译）第一次入住这家酒店，地理位置优越，去商场和公园都很方便，就在街角。作为一家三星级酒店，我们住的房间非常干净，气味清新，空间宽敞。有厨房和客厅，浴室也很宽敞。整体风格很古典。他们提供美味的迎宾饮品。建议选择不临街的房间。如果您喜欢安静，房间可能不太安静，但至少噪音较小。我男朋友在吵闹声中睡不着，但谢天谢地，我们房间让他睡了三个晚上，感觉非常好。 早餐包含在房费里，对我来说很美味，但选择不多，而且只有套餐。我觉得他们员工不多，但每个人都很热情好客，甚至保安也是如此。 我喜欢这家酒店♡它看起来很古老。 （原文） Firsttime Staying in this hotel , the location is exceptional accesible to malls and parks , it was in the corner of the street., as a 3star hotel the room we stayed is very clean , smell good and spacious . Had kitchen and living room . The bathroom is spacious too. Overall it looks classical . They offer welcoming drinks that has delicious taste. Just choose the room that is not in the street , if you like to have quiet room it may not be very quiet but atleast Less Noisy . My boyfriend cant sleep in noise but thanksGoodness in our room he Slept very good for 3 nights Bfast that is include, for me it is delicious , but only few choices and set meals only .. I think They only had few staff but everybody is welcoming and accomodating even the security . I loved this hotel ♡ it looks old style ..

（由 Google 翻译）我预订这家酒店是因为它是一个更便宜的选择，而且在图片中房间看起来很棒。评论也很棒。所以我们决定继续预订我们的住宿。 当我们登记入住时，我很快就感到失望。酒店房间昏暗且陈旧。我唯一喜欢的是干净的特大号床。浴室的淋浴太糟糕了。淋浴喷头覆盖着黑色霉菌。水压不断变化。如果您是第二个洗澡的人，水温不会一直很热。我跟在我的伴侣后面洗澡，冷水澡水位低，非常痛苦！两次！！！之后我们决定一个接一个地洗澡30分钟，这样热水就能再次积聚起来，这太荒谬了。 洗漱用品也相当缺乏。他们从不留下多余的卫生纸或肥皂。如果您已经有一块肥皂了，不要指望在柜台上找到另一块全新的包装好的肥皂。如果卫生纸没有用完，他们不会给你多余的一卷。 图片和评论非常具有欺骗性。将此视为对其他人的警告。我们在这里住了 6 个晚上，我们不会再回来了！ （原文） I booked this hotel because it was a cheaper option and in the pictures the rooms look great. The reviews were also great. So we decided to go ahead and book our stay. When we checked in I was quickly disappointed. The hotel room is dark and dated. The only thing I like was the clean king size bed. The bathroom shower was beyond terrible. The shower head is covered in black mold. Water pressure was constantly changing. Water temperature would not stay hot if you’re the second person to take a shower. I took a shower after my partner and was very miserable with the cold shower with low water!!! Twice!!! After that we decided to shower 30 mins after one another so the hot water can build up again, it’s ridiculous. The toiletries are quite lacking too. They never leave an extra roll of toilet paper or bar soap. If you have a bar soap out already, don’t expect to find another brand new wrapped one on the counter. If the toilet paper isn’t out, they won’t leave you with an extra roll. Pictures and reviews are very deceiving. Consider this a warning to others. We stayed 6 nights here and we won’t be back!!

（由 Google 翻译）第二次入住这家酒店，他们的服务一直都很棒。 第一：他们帮我协调了给男朋友的生日惊喜计划，非常成功。 第二：我忘了带充电器，他们帮我把手机充电送到了我们家门口。 第三：我问他们需要暖包，他们就把暖包送到了。 他们好像总有我需要的一切，哈哈。他们的服务总是很快！ （原文） 2nd time stay in this hotel and they never failed to deliver good service 1st: they helped me to coordinate my plan for bf’s birthday surprise, and it was a success 2nd: they helped me charge my phone bc i forgot to bring my own charger and they delivered it to our door 3rd: when i asked that i needed a hot pack, they delivered it to my door. It seems like they always have everything that i needed lol Their service is always quick!

（由 Google 翻译）我衷心感谢塞莱斯特酒店全体员工在我们入住期间提供的优质服务。同时，我也要感谢预订部的工作人员，他们帮我解决了遇到的问题，我对此感激不尽。附：房间里准备的迎宾鸡尾酒真是贴心之举。 （原文） Felicito a todo el personal del Hotel Celeste por el trato que hemos recibido durante nuestra estancia. Lo hago extensible al personal de reservas por el interés en resolver un problema que yo había generado. No lo olvidaré. PD. Bonito detalle de bienvenida los cócteles en la habitación.

（由 Google 翻译）不错的酒店，虽然有些老了，但状态还不错，房间里面可以吃饭，小吃也便宜。 （原文） Nice hotel, old but still in good condition, can eat inside the room, snacks are cheap.

2025年6月，现在的Okada已经不再是日本人经营的Okada了，目前管理非常混乱，不建议中国人来这里赌博。这里的荷官给你发错牌，本来是荷官的错，但是你还得损失钱，还惹一肚子气。投诉也没有用。

在菲律宾如要比大間的话,应该是最大了吧？ 但要比美或比服务的话,还有很多要改善了,安保人员脸黑黑的,他们应该向solaire 酒店学习, 本人还是不推荐此酒店, 看照片就可以知道有多好

虽然客房有点难找，好在工作人员挺多的，到处可以问路，对第一次入住的客人友好度还行。希望在不管网站订房或者现场预定都可以有完整的入住提醒，最好附带地图

非常美，堂煌，服务在三大赌场中最好！你里面高级职员体帖入做，亲切又温顺。派息多，餐券也多！只停车较不方便点。谢谢！

赌场里面不让照相，是我见过的几个赌场里面装修最豪华的吧。同行有一个朋友面相比较年轻，实际23岁了，还是被保安拦下来检查护照

玩可以，不要赌。十赌九输，在里面除了赌场以外的地方逛逛还是挺不错的。

挺不错的场子，相对其他几家，这个更豪华，但是底注也更高。

If you want to make a sunset picture. 일몰 사진 찍을거면 닥치고 여기 3층 가셈 Just come to here, 3rd floor. It is beautiful and well prepared with customers. There is music also in cafeteria I mean there is only one cafe have afternoon-tea. I got the most beautiful sunset pic ever. 필리핀에서 제일 예쁜 일몰 사진 찍었다. 진짜 인생샷 찍을수 있는곳 你想拍最美的日落照片吗？ 那你就过来这边吧。二楼有两个咖啡厅其中一家有下午茶。那边拍照绝对美👍

菜单一点点中文或图片都没有让我们不是很懂英文的人感觉来一次以后就不想再来了😅😅…服务员看到我们不是很懂英文，点餐的时候推来推去，一直说等等。真的…挺无语

Very good 非常漂亮。景色优美，购买方便，是一家考海的酒店 👍👍

五星大酒店 位置特别好。

看日落好地方

马尼拉最舒适的酒店

地方明亮 方便

环境不错，但是价格还是太贵

很棒的酒店

（由 Google 翻译）非常棒的体验，房间宽敞干净。床又大又舒服。房间配有保险箱、迷你吧、吹风机、各种洗漱用品（拖鞋、牙刷、梳子等），以及丰盛的自助早餐（吐司、水果、开放式烹饪等）。工作人员非常友好。唯一不太合理的是：入住时需要支付2000菲律宾比索的押金。 （原文） Muy buena experiencia, habitación amplia y limpia. Cama grande y cómoda. Caja fuerte, ninibar, secador, amenities (zapatillas, cepillo de dientes, peine...) y surtido desayuno buffet (tostadas, frutas, show cooking...). Personal muy amable. Solo una cosa que no tiene sentido: piden un depósito de 2000 PHP al alojarte.

（由 Google 翻译）“很棒的住宿！” 这已经是我第三次入住了，这里真是太棒了。门卫和保安都非常乐于助人，前台的Karla和团队沟通能力出色，让我的入住体验再次难忘。餐饮部的Jay工作努力，总是乐于助人。能住在这里真是我的荣幸，我从未遇到过如此礼貌、面带微笑的员工。我强烈推荐所有看到这篇文章的人来这里体验一下。管理层做得非常好。 （原文） “Great Place to Stay!” This would be my 3rd visit and a wonderful place to stay. The door person the security guard all very helpful, Karla and team at reception great communication skills and made my stay memorable again. F & B Jay worked hard and always there to help . It's a absolute honour to stay here and never come across staff thats polite and greets you with a smile. I would urge anyone reading this to give this wonderful place a try. Well done management .

（由 Google 翻译）每次来马尼拉，我都会选择入住菲律宾殖民地1898酒店 (1898 Hotel Colonia En Las Filipinas)。1898 酒店堪称酒店行业的标杆，它既不像连锁酒店，也没有某些连锁酒店的繁文缛节。酒店员工热情周到，总是面带微笑，热情友好。房间设施齐全，餐厅菜品品质一流，地理位置优越，靠近马卡蒂地区的各个景点。酒店总经理总是亲力亲为，确保每位客人都得到妥善照顾。我强烈推荐这家酒店。 （原文） When visiting Manila, I always try to stay at 1898 Hotel Colonia En Las Filipinas. 1898 is the standard of what a hotel should be. Not a chain hotel nor formalities of some chain hotels. The staff is generally warm and always accommodating. There is always a smile and friendliness. Rooms meet all needs, restaurant has great quality food, location is right near all the places in the Makati area. The general manager sits right in the middle of things to make sure everyone is taken care of. I would always recommend this hotel as a place to stay.

（由 Google 翻译）太棒了，没问题。六楼的食物100%是为美国烧烤爱好者准备的。欢乐时光也不会让您破费。 7次以上SPA按摩，60-90分钟，1600比索。 （原文） Great and no questions asked. Food on the 6th floor is 100% made for US BBQ lovers. Happy hour will not hurt your pocket either. 7+ SPA massages for 1600 pesos for 60-90 minutes.

（由 Google 翻译）我住得非常愉快。我的房间可以欣赏到美丽的城市景观，工作人员也非常友好。下次我很乐意再次入住这里。 （原文） I really enjoyed my stay. My room had a great view of the city, and the staff were very friendly. I’d love to stay here again next time.

CP值很高

Francis Benjie Gerald

非常方便

垃圾

Jordan Benjie Gerald

（由 Google 翻译）我们在马卡蒂城市花园酒店度过了非常棒的十天。酒店员工，特别是门童和接待员，总是热情友好，笑容满面，让我们每天都心情愉悦。每次见到Benson、Gerald和Jordan都感觉很亲切。 我们入住的是8楼的行政大床房。房间虽说是大床房，但实际只有一张标准双人床，感觉有点小。房间装饰精美，配有衣柜、梳妆台（提供免费咖啡/茶）、两个床头柜和一台不太稳定的电视。浴室还可以，但空间比较狭小。马桶水压偏低，而且一度堵塞，当时我们不好意思开口求助，但酒店员工非常热情周到，立即帮我们解决了问题。 无论如何，我们还会再次入住这家酒店。酒店地理位置优越，周边商店和餐厅林立。 （原文） We had an excellent 10-day stay at City Garden Hotel Makati. The staff, particularly the doormen and clerks always made our day with their welcoming energy and smiles. It was always great being greeted by Benson, Gerald and Jordan. We stayed at the Executive Queen Room on 8th floor. It was pretty small considering it was a queen room and it had a standard double bed. The room was beautifully decorated. It has a wardrobe, dressing table with complimentary coffees/teas, 2 bedside tables, and a TV which was temperamental. The bathroom was okay but quite tight. The toilet had low pressure and at one point clogged up, which was quite embarrassing asking for help. But the staff made us comfortable and assisted us straight away. Would stay here again regardless. It was in excellent location with plenty of shops, restaurants right outside.

（由 Google 翻译）在马卡蒂城市花园酒店的入住体验真是美妙而舒适。房间干净整洁，维护良好，为我在城市里奔波一天后提供了一个放松身心的空间。酒店地理位置绝佳——靠近餐厅、商店以及您在马卡蒂或马尼拉周边地区可能需要的一切。 让我的体验格外难忘的是酒店员工的卓越服务。每个人都热情友好、体贴周到，总是面带微笑地提供帮助。他们竭尽全力为您提供马卡蒂最好的服务。 特别要提到屋顶餐厅Encima的领班服务员Grace。她在我入住期间表现得非常出色——热情、专业且真诚关怀。她优质的服务和开朗的性格让在迷人的屋顶餐厅用餐的每一餐都更加愉快。Grace真正体现了菲律宾人热情好客的精髓。 我强烈推荐马卡蒂城市花园酒店给所有来马尼拉大都会旅游的人。我一定会毫不犹豫地再次入住这里。 （原文） During the stay at City Garden Hotel Makati was truly wonderful and comforting. The room was clean and well-maintained, offering a relaxing space after a long day in the city. The hotel’s location is perfect—close to the restaurants, shops, and everything you might need while in Makati or near manilla. What made my experience exceptional was the amazing service from the staff. Everyone was friendly and attentive, always ready to help with a smile. They will try their best to provide you the best service in Makati. A very special mention goes to Grace, the captain waitress at the rooftop restaurant, Encima. She was outstanding throughout my stay—warm, professional, and genuinely caring. Her excellent service and cheerful personality made every meal at the charming rooftop more enjoyable. Grace truly represents the best of Filipino hospitality. I highly recommend City Garden Hotel Makati to anyone visiting Metro Manila. I would definitely stay here again without any hesitation.

位置很好 周围很热闹

注意⚠️有小强出没

还可以

（由 Google 翻译）我在这家酒店住了一个星期。我没有通过中介直接预订。图片上宣传设施齐全，承诺会达到三星到四星级的标准。然而，图片与实际情况相差甚远。我预订的房间实际上并非我提前预订的房间，而是由于我提前入住时错误地预订了一张双人床，所以才给我安排了临时房间。但接待员告诉我可以更换之前预订的房间。 简而言之，当我进入1811房间时，我发现了以下情况： 1）家具很老旧，没有升级。 2）地毯上有很多污渍，甚至有一个熨斗烧焦了。 3）90年代的中央空调风扇发出吱吱作响的声音。如果出现故障，我需要打电话给工程部门来修理，因为电机风扇出现了故障。 4）窗帘是经典的90年代风格，但卷边很乱。 5) 墙壁有碎裂和剥落的痕迹 6) 淋浴喷头生锈，水流缓慢 7) 非智能电视，频道不清晰，没有任何信息标签。 8) 迷你冰箱坏了 9) 衣柜是90年代的复古风格，发出吱吱的声音 10) 家具到处都是划痕。 11) 健身房设施不完善，使用起来感觉怪怪的。 12) 游泳池只供儿童使用 13) 尽量避免入住连通房。一个周六晚上，我1812房间隔壁的派对狂欢者入住，一直开到凌晨4点。我打了两次电话给接待员，让他们把音乐和声音调低。走廊里传来几声砰砰的关门声，非常烦人。 14) 大堂空间非常狭小，有些客人甚至找不到自己的等候椅。 15) 外面有很多人在闲逛，我发现一些中介机构在租用成功酒店，用于面试、求职和出国活动。大堂里挤满了求职者，等了五天，客人很难在大堂里四处走动，也很难向接待员询问。不过，礼宾团队能够妥善安排，优先考虑客人的舒适度。作为一家三星级酒店，接受和接收大量的求职申请，这实际上是不可接受的，因为这会给客人带来很大的不便。 舒适度。 尽管如此，我在入住期间还是发现了一些积极的方面： 1）员工乐于助人，但缺乏亲切感。需要加强客户服务技能的培训。 尤其是礼宾团队，需要更加亲切地对待客人。 2）自助早餐秉承马来西亚风格的理念，但味道和摆盘都达不到标准。早餐的理念需要改进，尤其是欧陆式早餐。 3）酒店设有三部电梯，方便客人在高峰时段使用。 4）床单非常舒适，客房服务也非常整洁有序。 5）步行2分钟即可到达24小时营业的便利店7-11便利店，附近还有日式和中式餐厅，价格适中。 6）步行3分钟即可到达一家价格实惠的按摩院。有人称之为台北水疗中心。对面的大楼是温泉水疗中心。想要放松身心的客人可以尝试享受这里的服务。 7）通过预订系统很容易找到酒店位置。但是缺少客人下车的地方。不过，行李员非常细心地帮助客人，尤其是老年人和家庭团体。不过，我发现轮椅通道的坡道太陡了。这很危险，管理层需要尽快修复。我绝对不同意这个坡道，因为它非常危险，对行动不便的残疾人士来说也很不方便。 我的评论就到这里。希望未来酒店能做出一些重大改进。我希望这些改进能为客人带来更持续的便利。 （原文） I have been staying in this hotel for a week. I booked directly without any agency. The picture advertised the facilities promising a 3 to 4 star look. However, it was just a thousand of words pictures from its reality. The room that i book were actually not that i book in advance but i was given temporarily room due my wrongly book on arrival date in early checkin. Which is i booked a double bed. But receptionist have told that i can change my room that i booked before. Make it short, when entering the room 1811 this what i found: 1) The furnishing is oldies non upgraded. 2) The carpet is having a lot of spot of stain including a burnt carpet iron. 3) The 90’s central air conditioning was having a squeaky sound of fan. Where there is malfunction i need to call engineering to fix it due motor fan was malfunctioning. 4) The curtain is so classic 90’s style with untidy loop. 5) The chip and flaky wall 6) The shower head rust and slow flow, 7) The non smart tv with unclear view of channe without any info tag. 8) The mini fridge is not working 9) The wardrobe vintage 90’s with squeaky sound 10) The furniture having scratches everywhere. 11) The gym is incomplete and eerie space to use. 12) The swimming pool is only for kids 13) Avoid connecting room is possible. There is one Saturday night party goers were checking in next to my room 1812, were having party until 4am. It takes me twice to call receptionist to instruct lowering down their music and sound voices. The multiple door banging along the corridor was super annoying. 14) The lobby were super moderate space where some guest unable to spot their waiting chair. 15) Along outside were quite pack of people wandering around and i found out some agencies renting berjaya hotel for interviews job application abroad activities. It takes 5 days the lobby were full of candidates applying and this make very difficult for a guest to wandering around at the lobby and asking to receptionist. However, those concierge team able to organize the situation and giving priority for the guests comfort. This actually not acceptable as 3 star hotel to accept and receive mass volume of application job renting the space because its very inconvenient for the guests Comfort. Nevertheless, what i have a positive findings during my stay is: 1) The staff is helpful but not approachable. Need to more training in customer service skills. Especially the concierge team needs to be more approachable to the guest. 2) The buffet breakfast according to the concept malaysian style but the taste and the presentable not up to standard. Need to improve on the concept of breakfast especially continental breakfast style. 3) Have 3 lift to accommodate the guest to use during the peak hours. 4) The amenities of bedsheet is so comfy and the housekeeping is very tidy and well organized. 5) The location of convenient store 24 hrs 7 eleven just 2 minutes walk with Japanese and Chinese well moderate restaurants. 6) A massage parlor just 3 minutes walk and cheap. There call it Taipei spa. And the opposite building is the onsen spa. Those for relaxation may try and enjoy the service. 7) Booking grab is easy to locate the location. But lack of drop off space for guest to enter the hotel. But the bell boy is well attentive to help guest especially elderly and family group. But i spotted the ramp for access wheelchair way too steep. This is hazard and the management need to fix as soon as possible. Its too way of NO to me that ramp as its very dangerous and inconvenient for disable and immobilized guest. Thats all for my review. Hopefully there some major changes need to improve for future. I hopefully with changes could more consistent convenience to the guest.

（由 Google 翻译）我预订这家酒店时，以为房间和图片上显示的一样——一张特大床，铺着地毯。然而，抵达后，房间与广告宣传的完全不同。房间维护得很差，地毯很脏，整个房间弥漫着一股难闻的气味。电梯摇晃不稳，感觉很不安全。 看到价格便宜的时候，我没想到会这么糟糕——现在我终于明白为什么便宜了。 由于这些原因，我拒绝入住。工作人员一开始告诉我，如果不入住可以退款，所以我预订了街对面的另一家酒店。然而，后来他们拒绝通过携程办理我的取消预订，也没有退还我的款项。 非常令人失望的体验——照片误导、卫生状况糟糕、服务不靠谱。 （原文） I booked this hotel expecting the same room shown in the pictures — a King Bed Premium Room with carpet. However, upon arrival, the room was completely different from what was advertised. It was poorly maintained, the carpets were dirty, and the entire place had a strong unpleasant odor. The lift was jerky and felt unsafe. When I saw the cheaper price, I never expected it would be this bad — now I understand why it was cheap. Due to these conditions, I refused to stay. The staff initially told me I would receive a refund if I didn’t stay, so I booked another hotel across the street instead. Later, however, they refused to process my cancellation through Trip.com and did not refund my payment. Very disappointing experience — misleading photos, poor hygiene, and untrustworthy service.

（由 Google 翻译）我在成功酒店 (Berjaya Hotel) 的住宿体验非常棒。入住手续办理得很顺利，房间宽敞舒适，客房服务团队把一切都打扫得一尘不染。我尤其感谢彬彬有礼、随时准备提供帮助的员工。下次旅行我一定会再来。在成功酒店的每一刻都令人爱不释手！服务周到，房间舒适温馨，地理位置优越。强烈推荐给所有来此地区的人。在马卡蒂成功酒店 (Berjaya Makati) 度过了美好的时光！员工友好周到，房间干净舒适，酒店的位置也让探索马卡蒂变得非常便捷。强烈推荐！！🥰 （原文） My stay at Berjaya Hotel was excellent. Check-in was smooth, the room was spacious and comfortable, and the housekeeping team kept everything immaculate. I especially appreciated the courteous staff who were always ready to assist. I’ll definitely return on my next trip. Loved every moment at Berjaya Hotel! Great service, cozy rooms, and a convenient location. Highly recommended for anyone visiting the area. Had a fantastic stay at Berjaya Makati! The staff were friendly and attentive, the room was clean and comfortable, and the hotel’s location made exploring Makati so easy. Highly Recommended!! 🥰

（由 Google 翻译）我们预订了成功酒店 (Berjaya Hotel) 举办活动，体验非常棒。酒店地理位置优越，位于高速公路旁，环境宁静祥和。如果您需要在附近购物，这里也很方便。活动大厅舒适宜人，非常适合我们的活动，我们的宾客和参与者都非常喜欢这里。最重要的是，工作人员非常友好热情——提出需求很容易，而且他们总是乐于助人。 （原文） We booked Berjaya Hotel for our event and the experience was great. The location is very accessible since it’s along the highway, yet the surroundings are peaceful and quiet. It’s also convenient if you need to buy something nearby. The event hall was comfortable and well-suited for our activity, and our guests and participants really liked the venue. Most importantly, the staff were very friendly and accommodating—it was easy to make requests and they were always willing to assist.

客房官网1600到店收我2400不知道是不是看我是中国人多收钱 完全不值2400房间很小

客房里面是什么都未提供，且前台很不耐烦 我觉得是歧视中国人 不建议去！

很严重的种族歧视，不要住在这里！！！ Seriously racist, bad attitude, never stay here！！！

就一般酒店的样子…不太大，附近挺多吃的

记住一个原则就是了。平野冇好。然后，注意了，贵野也有不好的。

很好的酒店，美中不足的是没有水壶。

不夜城

（由 Google 翻译）很棒的入住体验。服务一流。所有员工都很棒，彬彬有礼，专业热情，热情周到。他们快速响应您的需求。Mesclun 餐厅的员工也很棒，上菜迅速，服务优质。客房服务也很棒，确保您得到所需的一切。泳池很棒，还有按摩浴缸和儿童泳池。酒店为儿童提供救生衣，服务员也很负责。也欢迎携带宠物入住。总而言之，服务和体验都很棒。推荐短期和长期入住。 （原文） Great experience staying here. Excellent service. All staffs are great, courteous, professional and very friendly and accommodating. They respond quick to requests. Staffs at Mesclun Restaurant were also great, fast and provides excellent service. Housekeeping were also great, they make sure you have what you need. Pool is nice, they also have a jacuzzi and a kiddie pool. Life vests are provided for kids and attendants are alert. Pets are welcome too. Overall, great service and experience. Recommended for both short and long term stay.

（由 Google 翻译）我们住在马卡蒂雅诗阁服务公寓庆祝我弟弟的生日。马卡蒂雅诗阁服务公寓交通便利，位于市中心Glorietta 4楼上。步行即可到达购物和餐饮场所等所有生活必需品。 我们入住的是一套两居室服务式公寓，感觉就像家一样温馨舒适。公寓宽敞明亮，设施齐全，配备了齐全的厨房、洗衣机/烘干机和洗漱用品。床很舒服，遮光窗帘效果很好，窗外的城市景观美不胜收。工作人员始终热情专业，随时准备为您提供微笑服务。 室外泳池略小，但配备了热水按摩浴缸。咖啡厅的自助早餐新鲜美味，供应国际美食。酒店还设有独立的宾客停车位。不过，加车停车费略高。 我们本来想多住一段时间，但也许以后还会再来。 （原文） We stayed in Ascott Makati to celebrate my brother's birthday. Ascott Makati is really accessible and in the central city above Glorietta 4. Everything you need is within walking distance such as shopping and dining. We stayed in a 2 bedroom serviced apartment and it felt like a home away from home. Spacious and fully equipped with a full kitchen, washer/dryer, and toiletries. The bed was very good, the blackout curtains effective, and the city views from my window were stunning. The staff were consistently warm and professional, always ready to assist with a smile. The outdoor pool was a bit small but had a jacuzzi with warm water. The breakfast buffet at the café was fresh and served international food. They also have separate parking for guests. However it's a bit pricey for an extra car. We wanted to stay a little longer but maybe we be back again someday.

（由 Google 翻译）我衷心感谢前台主管Wella Morales女士及其他前台工作人员，特别是礼宾部的Jun先生。此外，我也要感谢安保人员的专业精神和热情帮助，例如Archie、Jones以及其他团队成员。 员工们展现出的卓越专业素养、礼貌待客和出色的客户关怀与服务，使马卡蒂雅诗阁酒店成为您难忘住宿体验的理想之选。酒店位于马卡蒂市中心黄金地段，地理位置优越，毗邻马尼拉大都会的众多景点和名胜。其中心位置确保您可以轻松前往市内各大热门地标。 我毫不犹豫地强烈推荐马卡蒂雅诗阁酒店。酒店卓越的团队成员将为您带来难忘的入住体验。 （原文） I would like to express my sincere gratitude to Wella Morales, the front desk supervisor, and the other members of the front desk. The concierge desk, particularly Jun. Additionally, I would like to acknowledge the professionalism and helpfulness of the security personnel, like Archie and Jones and the rest of the team The exceptional professionalism, courtesy, and outstanding customer care and service demonstrated by staff, make the Ascott Makati an ideal destination for a memorable stay. The hotel’s prime location in Makati is unparalleled, conveniently situated near various attractions and interests within Metro Manila. Its central location ensures easy access to the city’s most popular landmarks. Without hesitation, I highly recommend the Ascott Makati. The exceptional team members make it an unforgettable experience.

（由 Google 翻译）房间非常宽敞，总体来说住起来感觉很棒。工作人员都非常友好热情，这让体验更加完美。泳池和按摩浴缸也很棒，绝对是一大亮点。 不过，我真希望墙上能多几个挂钩或位置来挂衣服和包包。虽然有提供储物柜，但有时你只是想快速挂上东西。另一个小小不便之处是浴室灯的开关在浴室外面，感觉有点奇怪。 地理位置优越，自助早餐还可以，没什么特别的，但也还算过得去。 （原文） The room was really spacious and overall the place felt lovely to stay in. The staff were all super friendly and courteous, which made the experience even better. The pool and jacuzzi were great too, definitely a highlight. That said, I do wish there were a few more hooks or spots on the walls to hang clothes and bags. There were cabinets provided, but sometimes you just want to quickly hang things up. Another small inconvenience was that the bathroom light switch was located outside the bathroom, which felt a bit odd. The location was wonderful, and the breakfast buffet was okay, nothing particularly special, but decent enough.

（由 Google 翻译）我通常都住附近其他五星级酒店，但这次想试试这家。酒店位置不错，但交通很拥堵。员工都非常友好。两卧室公寓还不错，床很舒服。 缺点是商场/酒店正门正在施工。有一个临时下客区，预计会持续18个月。我的房间正对着施工区域，所以能听到一些噪音。 你需要乘坐两部电梯才能到达房间。我非常不喜欢这一点。 早餐服务非常糟糕。经常我吃完早餐，咖啡才上来。一杯咖啡要等15到25分钟。这绝对是我吃过的最差的早餐。如果管理层看到了这条评论，我有个建议：在客人落座后立即送上一壶热咖啡。这并不难，但马卡蒂雅诗阁酒店却做不到。 总而言之，这家酒店的问题太多了。我不会再来了。 （原文） Normally stay at the other 5 star hotels in the area but wanted to try this establishment. Location is good but lots of traffic. Staff all super friendly. The 2 bedroom apartment was fine with comfortable beds. The bad is the front of the mall/hotel is under construction. There is a temporary drop off and this will be going on for the next 18 months. My room faced the construction and I could hear it a little. You have to take two elevators to get to your room. I did not like this at all. Breakfast the service was bad really bad. Often I would be completely done eating my breakfast before my coffee would show it. It would take them 15/25 minutes to get you a cup of coffee. Has to be the worst in the world of any place I’ve had breakfast. If management is reading this. Here is a tip. Being a hot pot of coffee to each table as soon as they sit down. This is not hard but Ascott Makati sure makes it this way. Overall way too many issues with this place. I would not return.

（由 Google 翻译）我住的是豪华一居室，房间真的大到让我惊讶。房间内有齐全的厨房、客厅、卧室和浴室。厨房里有炉灶和炊具，甚至还有洗衣机——如果你住更长时间，这简直太棒了。但就住一晚来说，感觉空间有点太大了。 地理位置优越，就在Glorietta 4的楼上，步行即可轻松前往SM Makati购物中心、Greenbelt购物中心以及UCC等众多咖啡店。 还有几点需要改进。房间里有两台电视，但都不是带流媒体应用的智能电视，感觉有点过时。自助早餐还不错，但选择有限。如果能增加一些选择，会更符合整体的体验。 （原文） I stayed in a 1-Bedroom Deluxe Room and was honestly surprised at how big it was. There’s a proper kitchen, living area, bedroom, and bathroom. The kitchen has a stove and cooking utensils, plus there’s even a washing machine—great if you’re staying longer. For just a one-night stay, it almost felt like too much space. The location is excellent. It’s literally on top of Glorietta 4, and you can easily walk to SM Makati, Greenbelt, and plenty of coffee shops like UCC. A few things could be better. The room had two TVs, but neither were smart TVs with streaming apps, which feels a bit outdated. The breakfast buffet was okay, but the choices were limited. Adding more selections would make it feel more in line with the rest of the experience.

（由 Google 翻译）马卡蒂最差的酒店——至少在2027年施工结束前是这样！ 由于该地区和购物中心正在重建（酒店与购物中心位于同一栋楼内），酒店交通不便，车辆和人员都难以到达。 晚上甚至连街道都封闭了——所以酒店没有接送服务。如果您…… 预订时请注意，您不会收到任何通知——通知邮件只会在预订后以及您无法取消预订时才会发送。 入住期间：如果您因为施工现场遇到很多麻烦，经理只会说很多“对不起，女士”。我退房时，他们还建议我换到下一家酒店。他本应该把房费降低50%，以弥补诸多不便——但他没有。 我真的不喜欢这家酒店。房间里的空气也很糟糕（有雾霾、汽油味、建筑味等等），我要求安装一台空气净化器。 如果您是第一次入住雅诗阁服务公寓，并且已经是万豪酒店或凯悦酒店的常客，那么您肯定不会喜欢马卡蒂雅诗阁服务公寓。 （原文） WORST MAKATI HOTEL TO BE IN - at least until 2027 when construction ends! Due to the reconstruction of the area and the mall (hotel is in same building), the hotel is not easily accessible for cars or people. In the evening even the street was closed - so no pick-up/drop-off at the hotel. More inconveniences if you PAY ATTENTION when booking you are not warned - info mail comes only after booking and when you cannot cancel anymore. DURING THE STAY: If you encounter many troubles because of the construction site, the manager only offers you many "Sorry, Ma'am". And I was offered a transfer to the next hotel when I check-out. What he should have done, is reduce the rate for 50% for the many inconveniences - but he didnt. I really dislike this hotel. The air in the room is also so bad (smells like smog, gasoline, construction etc), I asked to have an air purifier to be set up. First time in an Ascott, if you know are a regular guest at Marriott Hotels or Hyatt Hotels, then you wont enjoy the Ascott Makati.

（由 Google 翻译）我于2024年8月入住了马卡蒂塞达酒店，总体体验不错。酒店的设施是一大亮点——现代、干净，设计也经过精心考量。我尤其喜欢他们洗漱用品的香味——洗发水、护发素和润肤露中散发出的雪松香味令人放松难忘。 房间舒适整洁，遮光窗帘效果极佳。唯一的不足之处是电视设备，感觉有些过时。我记得当时只有本地频道，无法观看Netflix或YouTube，所以我只能在Cinema One上看一部菲律宾电影。 入住手续没有我想象的那么顺利。前台不在一楼（我忘了具体是哪一层），所以我等了好久才被安排入住。 自助早餐种类丰富，但味道略逊一筹。就连咖啡也不太令人满意，但煎饼真的很好吃——这可能是这顿饭最棒的部分了。 一个小小不便：没有提供洗衣液来清洗餐具，如果房间内有客房送餐服务，这点就更好了。 如果您注重设施齐全、房间干净舒适，Seda Makati 酒店仍然值得考虑。如果能进行一些升级改造——尤其是娱乐设施、接待服务以及其他一些贴心的补充——它完全可以成为您顶级的住宿体验。 （原文） I stayed at Seda Hotel Makati last August 2024 and overall had a good experience. The amenities were a highlight—modern, clean, and thoughtfully designed. I especially appreciated the scent of their toiletries—the cedar fragrance in the shampoo, conditioner, and lotion was relaxing and memorable. The room was comfortable and well-kept, with excellent blackout curtains that really did the job. One downside was the TV setup, which felt quite outdated. As far as I can remember, it only had local channels and no access to Netflix or YouTube, so I ended up watching a Filipino movie on Cinema One. Check-in wasn’t as smooth as I hoped. Reception isn’t on the ground floor (I forgot which floor exactly), and I had to wait a little too long to be accommodated. The breakfast buffet had variety, but I found the taste underwhelming. Even the coffee didn’t quite hit the mark, but the pancakes were really good—probably the best part of the meal. One small inconvenience: there was no liquid detergent provided to wash utensils, which would’ve been helpful since the room had some in-room dining conveniences. If you value good amenities and a clean, cozy room, Seda Makati is still worth considering. With a few updates—especially to the entertainment options, reception service, and a few thoughtful additions—it could easily be a top-tier stay.

（由 Google 翻译）自助早餐选择丰富，味道不错！ 我们入住的是一居室套房，设有独立的客厅、小厨房和卧室。房间干净宽敞，可容纳三人入住。然而，我们入住的房间靠近窗户的天花板漏水（因为外面下雨）。我们通知了工作人员，他们拿来了地垫。 套房内设有成人泳池（4英尺）和儿童泳池（2.3英尺）。 服务很棒！ （原文） Buffet breakfast has many choices and is good! We stayed in a 1br Suite. It has a separate living room, kitchenette and bedroom. Room is clean and spacious for 3 persons. However, the room we got has leak (from the rain outside) in the ceiling near the window. We informed the staff and they brought a floormat There is an adult pool (4ft) and kiddie pool (2.3ft) Service is great!

（由 Google 翻译）马卡蒂 Seda Residences 酒店应该是每个有小孩的家庭的首选酒店。 1. 工作人员非常热情、善解人意、关怀备至。我两岁的孩子身体不舒服，我正等着丈夫带她上楼吃早餐。当时我带着六个月大的宝宝，快到上午十点了，自助餐已经结束。工作人员非常乐于助人；他们确保桌上有足够的食物供大家享用，甚至还帮我取了餐食。第二天凌晨两点，我不得不带着身体不适的幼儿去急诊室，他们派人陪我一起走，确保我能快速找到，以防万一我需要帮助。回到酒店后，工作人员询问我的孩子情况，并主动提出提供任何需要的帮助。我非常感谢他们对我们的照顾。 2. 酒店地理位置优越，方便前往购物中心，那里有不错的餐厅和儿童游乐室，而且旁边还有一家非常专业的医院。 3. 酒店设有儿童游乐室、健身中心以及游泳池。酒店还配备了水壶，并为使用奶瓶的婴儿提供充足的饮用水。 （原文） Seda Residences Makati should be the go-to hotel for every family with young children. 1. The staff is the most compassionate, understanding, and caring. My 2-year old was not feeling very well, and I was waiting for my husband to bring her up to breakfast. I was with my 6-month old baby, and it was close to 10am, which is when the buffet closes. The staff were the most helpful; making sure that I had enough food on the table for everyone, even going to collect the food for me. At 2am the next morning, I had to bring my unwell toddler to the emergency room and they had someone walk with me to make sure I found it quickly, and just in case I'd need help. When we returned to the hotel, the staff asked how my child was doing, and offered their assistance in any way we'd need it. I am beyond grateful for how they cared for us. 2. Location is good for getting to malls with good restaurants and playrooms for the kids, but also right beside a very competent hospital. 3. The hotel itself has its own playroom for the kids, a fitness center for mom and dad, and a pool for everyone. They have a kettle, and a sufficient supply of drinking water for babies who take bottles.

（由 Google 翻译）我会永远怀念Seda Makati，因为他们付出了额外的努力，让我们的住宿更加难忘。当我提到我的居家度假是为了庆祝我妹妹的生日时，他们惊喜地送了她一个超级美味的生日蛋糕。除了那次难忘的体验之外，他们的服务也无与伦比，房间舒适干净，地理位置优越，自助早餐也非常棒，还能欣赏到马卡蒂天际线的壮丽景色。 无论我住在BGC、Vertis North还是马卡蒂，Seda旗下的所有酒店都始终如一地提供卓越的服务。这里是我放松身心、尽情享受的首选之地。 （原文） I will always remember Seda Makati with fondness because they went an extra mile to make our stay extra memorable. When I mentioned that my staycation purpose is to celebrate my sister's birthday, they surprised her with a super yummy birthday cake. Aside from that unforgettable experience, their service is unparalleled, rooms are cozy and clean, great location and awesome breakfast buffet with a great view of the Makati skyline. Seda consistently delivers excellent hospitality across all its hotels, whether I stay at BGC, Vertis North and Makati. It's my go to place for relaxation and pampering.

（由 Google 翻译）感谢您在我们入住期间提供的卓越服务。我们选择这里是因为我们需要靠近医院，以便家人能早点回家。这里的员工总是彬彬有礼、乐于助人且专业。我们一直很享受美味的早餐服务。房间也总是保持干净整洁。特别感谢我们的客房服务员Jovi和Danika，她总是在大堂迎接我们。 （原文） Thank you for the outstanding service during our stay here. We chose this location as we needed to be close to the hospital for a sick family member. The staff here are always courteous, helpful and professional. Always enjoyed the delicious breakfast service. And the room was always kept clean and organised. Special thanks to Jovi, our room attendant and Danika who was always there at the lobby to welcome us

（由 Google 翻译）请朋友订房在入住时已提供订房者所有资料包含订房收据,仍然不让入住,即使我已经付完钱了！世界跑了那么多饭店,只有这间这么麻烦,浪费的钱算了,但这口气吞不下去！第一次来Seda也是我最后一来！ （原文） 請朋友訂房在入住時已提供訂房者所有資料包含訂房收據,仍然不讓入住,即使我已經付完錢了！世界跑了那麼多飯店,只有這間這麼麻煩,浪費的錢算了,但這口氣吞不下去！第一次來Seda也是我最後一來！

（由 Google 翻译）这是一家假装四星级酒店的两星级酒店，价格也和四星级酒店一样。 我已经在这里住过两次了。第一次入住时，我不得不换房间，因为床上用品、毛巾和马桶上都有污渍和头发。 他们给我换了另一间“更好”的房间，但房间里烟雾弥漫，他们不得不装了扩香机才让房间变得舒适。 第二天，我下楼投诉，要求他们妥善处理隔壁的房间，才终于换到了一间干净的房间，床上用品也干净。 第二次入住时，我不得不多次要求客房服务人员送来新床单，因为他们总是给我换上沾满污渍的床单。 房间和浴室的质量很差，既不太干净，维护也不太好。 他们的早餐选择多样，但卫生状况令人担忧，因为你几乎要在用餐时避开大苍蝇。 （原文） This is a 2-Star establishment that is pretending to be a 4-star hotel and charging a matching price to boot. I've stayed here twice now. During my first stay, I had to change the room as the bedding, towels and toilet had stains and hair. They switched me to another "better" room that was thick with cigarette smoke and they had to get a diffuser to make things palatable. I was finally only able to get a clean room with clean bedding the next day after going downstairs to complain and ask that they employ proper attention to the next room. On my second stay, I had to ask house keeping to bring new sheets several times as they kept providing me with sheets that had stains on them. The room and bathrooms are quite subpar and not very clean or well maintained. Their breakfast options are varied but of questionable hygiene as you practically have to ward off big houseflies whilst eating.

整洁，卫生，服务不错。

装修新，服务好

（由 Google 翻译）如果您想要入住服务式公寓/公寓式酒店/酒店式公寓，我强烈推荐。服务一流，设施齐全，例如健身房和游泳池。我喜欢有厨房可以做简单的菜。有些房间有些旧了，但除此之外，房子很棒。地理位置也很棒——就在马卡蒂。 （原文） If you want a serviced apt/condotel/hotel apt, I highly recommend. Great service and lots of amenities like gym and pool. I love having a kitchen for basic cooking. Some of the rooms are getting old, but other than that, great property. The location is also excellent- right there in Makati.

（由 Google 翻译）瓦莱罗格兰德套房酒店的住宿体验不错。房间舒适宽敞。基本款皇后套房配备浴室、大号床和带桌子、冰箱、水槽、炉灶、微波炉和电水壶的小厨房。厨房里还有两套餐具。唯一不足的是，没有洗碗池或炉灶用的锅碗瓢盆，也没有毛巾擦干。床很舒服，宽敞干净。总的来说，房间不错，视野也很好。 我对这次住宿唯一不满的地方是自助早餐。种类太少，食物质量也一般。如果早餐是作为附加项目出售的，我强烈建议提升早餐质量。我尝试过一次，感觉浪费了时间和金钱。 总的来说，这家酒店性价比很高，地理位置优越，靠近餐厅和购物场所。员工也很友好热情。 （原文） Valero Grand Suites was a good stay. Rooms were comfy and roomy. The basic Queen suite had a bathroom, queen size bed, and a small kitchen with a table, refrigerator, sink, stove, microwave, and water kettle. The kitchen also had two sets of plates with utensils. The only thing to add here is there wasn’t anything to wash the dishes or pans to use the stove. There wasn’t any towels to dry anything either. The bed was comfortable and spacious and clean. Overall good room with a good view. My only complaint about the stay here was the breakfast buffet. It was lacking in variety or the food was subpar. I would highly recommend to upgrade the quality if you’re selling it as an add on to the room. I tried it once and vowed it was a waste of my money and time. Overall a great value stay with great proximity to restaurants and shopping. The staff are also friendly and helpful.

（由 Google 翻译）我非常满意这次预订这家酒店，因为孩子们一年一度的万圣节派对就在他们爸爸的办公室举行。酒店位置绝佳，步行即可到达所有生活所需，附近还有很多餐厅。房间和景色都很棒，浴室里有浴缸，这对于带孩子的家庭来说非常方便。泳池位于屋顶露台，我们也很喜欢。从行李员、前台、客房服务到救生员，所有员工都热情友好。很高兴我们选择了这家酒店。我们一定会再来的！非常感谢💓 （原文） I really love that I booked this Hotel for the annual Halloween party of my kids in their dad's office. This is a great location, everything you need is walkable and accessible, there is alot of restaurants nearby. Nice room and view, the bathroom has a bath tub which is a plus if you have a kid. The pool is in the roof deck so we enjoy it too. All of the staff from bellboy, front desk, housekeeping and life guard are all warm and friendly. I am happy that we stayed here. Surely, we will come back! Thank you so much 💓

（由 Google 翻译）这家酒店很棒，唯一的缺点是双人床有点小，带孩子的话有点不方便。除此之外，服务一流，房间干净整洁，地理位置也很好。因为我们提前退房，他们甚至还为我们准备了午餐。附近有一些不错的咖啡馆，但是没有卖纪念品的地方，所以要注意这一点。 （原文） Отличный отель, единственный минус - кровати queen size как то маловаты, с ребенком не помнишь. А так - прекрасное обслуживание, хорошие чистые номера со всем необходимым, хорошее расположение. Нам сделали ланчбоксы, т.к. у нас был ранний выезд. Рядом есть приличные кафе куда можно сходить. Но с сувенирами ничего не найдете - имейте ввиду.

（由 Google 翻译）房间还算满意，满足了我的需求。如果泳池能开放得晚一些就更好了。最令人印象深刻的是员工和服务。前台主管贾斯·西斯诺里奥先生热情周到，服务超出预期。门口的阿尔伯特、杰伊和理查德也都非常乐于助人。我们接触到的其他许多员工也都非常棒。他们是酒店的宝贵财富，正因为有了他们，我下次肯定还会选择入住。 （原文） The room was satisfactory and served purpose. Be good if the pool could be open a bit later. What stood out was the staff and services. Front desk supervisor Mr. Jas Sisnorio went above and beyond. Albert, Jay and Richard at the door were ever so helpful as well. As were the many other staff we dealt with. They are an asset and because if them I would definitely stay again.

除了早餐需要点餐，整体需要近半小时，其它房间，位置，健身房，服务等软硬件都很好，打车去BGC也就15分钟。

（由 Google 翻译）马卡蒂馨乐庭萨尔塞多公寓酒店无疑是我们在马尼拉大都会住过的最好的地方（过去20年里，我们住过十几次）。这里不仅设施一流，地理位置优越，而且员工的友好和服务也非常出色。在我们入住的两周里，从安保到前台，再到泳池工作人员，每个人都真诚热情地接待了我和家人。这正是他们与其他酒店真正不同的地方，下次我们再来的时候一定会再次预订他们！ （原文） Citadines Salcedo Makati was hands down the best place we’ve ever stayed at in Metro Manila (and we’ve visited a dozen times over the last 20 years). Not only were the facilities top notch and the location a prime spot, but the staff friendliness and service was outstanding. Everyone, from the security desk to reception to pool staff were genuinely warm and welcoming to me and my family throughout the 2 weeks we spent there. That’s what really distinguished them from other places and we will definitely be booking them again next time we return!

（由 Google 翻译）我在马卡蒂馨乐庭萨尔塞多公寓酒店度过了一段美好的时光。地理位置优越，氛围温馨舒适。从前台到保安，工作人员的周到和友好让我非常满意。房间干净整洁，维护良好，空间宽敞。公寓提供的生活必需品也非常齐全，这点我很喜欢。泳池也很干净。不过，免费早餐还有待改进，虽然选择很多，但食物的味道确实可以提升体验。 （原文） I had a great stay at Citadines Salcedo Makati. It has a nice location and cozy athmosphere. I appreciated staffs attentiveness and friendliness, from the reception staffs to guards. The room is clean, well-maintained, and spacious enough. Loved that essentials were provided. The pool is also clean. One thing that can be improved tho is the free breakfast, yes, there are a lot of choices, but food taste could really make the experience much better.

（由 Google 翻译）酒店员工非常热情周到，我们的房间维护得很好，而且价格实惠，空间出奇地宽敞。Manifesto 酒店的食物选择丰富，员工服务周到。 附近还有很多好去处，比如 J Velasquez 公园的周末市场，或者 Paseo de Roxas 的阿亚拉三角区。还有很多其他地方可以吃东西，如果你需要临时买点东西，Paseo Center 也有一个市场。 总的来说，这次住宿体验很棒，期待再次入住！ （原文） The hotel staff were very accommodating plus our room was well kept and surprisingly spacious for the price. Manifesto had good food choices and very attentive staff attending to guests. There are also a lot of things do nearby like the weekend market in J Velasquez park or Ayala Triangle in Paseo de Roxas. Lots of other places to grab food too and there's a market at Paseo Center if you need to grocer some items on the fly. Overall great stay and would love to visit again!

（由 Google 翻译）这家酒店就寝还不错。但价格不值。好在有炉子，可以自己做饭。 我生日那天入住，可惜没人祝贺我(((( 按摩浴缸坏了，泳池水很冷。 （原文） Отель пойдет чисто на поспать. Но цена того не стоит. Радует что есть плита и можно самому приготовить поесть) Я заселился в день рождения, жаль что меня никто не поздравил(((( Джакузи не работал, бассейн холодный.

（由 Google 翻译）简约奢华。这里可能比该地区的大酒店要小一些，但你可能需要的一切都有。 入住时，工作人员大声报出我的房间号和我的全名，这让我很不满意。当我告诉他们不应该这样做时，他们似乎也很震惊。 （原文） Simple luxury. The place maybe a little smaller than the bigger hotels in the area but it has everything you might need. Was not happy that staff announced my room number out loud during check in as well as my full name. They also seemed shocked when I told them they should not have.

（由 Google 翻译）这里的网速糟透了。付费客人享受的“标准”网速是10MBPS，但测速后只能达到4.5MBPS。你必须使用你的MYASR账户才能访问据称20MBPS的更快网速，这有点棘手。连接后出现的登录提示根本就弹不出来。我的设备更新，保养得也不错，所以问题不大。 付费客人的网速很慢，而获得更快网速的唯一途径就是使用MYASR，这说得通吗？我理解招募ASR会员的想法，但如果系统连连接都不能更方便，谁会想成为忠实会员呢？在我住过的马卡蒂和巴林首都湾景国际（BGC）的所有雅诗阁酒店中，这家可能是网速最差的。 如果你抱怨得够多，他们会给你一个会议代码，网速几乎能达到100MBPS。但那是在打扰了你的宁静之后。 我觉得酒店应该简化客人的流程，而不是让客人感到复杂。帮我们简化一下。把我们当傻子，这样你就不会抱怨了。 说实话，我很喜欢这个地方，但如果你有工作要做，这里可能不太适合你！这里拥有你在大都市中低档酒店里想要的所有硬件产品和服务，但如果你不得不遵循21世纪初婴儿潮一代IT总监和总经理制定的互联网规范，那么与该地区的其他竞争对手相比，很难找到选择这里的理由。 （原文） Internet here is horrendous. Paying guests get "standard" internet for 10MBPS which by speed test you only get 4.5MBPS. You have to use your MYASR account to supposedly access faster internet at 20MBPS which can be finicky. The sign in prompt that comes up after connecting refuses to pop up. I have a newer and well maintained devices so that's not the issue. Does it make sense that a paying guest gets slower internet and the only way to get faster internet is to use MYASR? I get the idea of recruiting ASR members but if the system does not make it easier to connect who would want to be a loyal member? Out of all the Ascott properties I've been to in Makati and BGC, this is probably the worst when it comes to the internet. If you complain enough, they'll give you a conference code that can give you almost 100 MBPS. But that's after disturbing your zen. I feel like hotels need to make things simpler rather than more complicated for guests. Dumb it down for us. Think of us as idiots so you won't get any complaints. TBH, I really like this place, but if you have work to do, it's probably not the place for you! This place has all the hard product and services you would want in a lower mid range hotel in the metro, but when you're stuck following early 2000s internet guidelines probably set by boomer IT Director and GM, it's hard to see why to stay here compared to other competition in the area.

客房很好，环境也不错，这个毋庸置疑，居住体验比较舒适。但是前台工作人员服务很不好，沟通十分困难，通过g cash 支付的房费，前台工作人员并不愿意承认，理解能力低下，导致让送外卖的小哥白等一个小时，请问浪费的这些时间谁来负责?对这样的工作人员内心真的很失望。

（由 Google 翻译）一分钱一分货。这家酒店价格非常实惠，装潢也很时尚，虽然维护方面需要加强一些。除此之外，前台工作人员非常友善，我们入住期间没有任何问题。一切都很完美。我肯定会再次预订这家酒店，因为它价格实惠，而且在我看来，性价比很高。 （原文） You get what you pay for. It’s a very affordable hotel and the decor is still chic, though it could use a bit more maintenance. Other than that, the front desk staff were really nice and we had no issues during our stay. Everything was good. I’ll definitely book this hotel again because it’s affordable and, in my opinion, you actually get more than what you pay for.

（由 Google 翻译）地理位置绝佳，步行即可到达许多著名景点。员工热情友好。房间虽然不是常见的类型，但也很不错。室内装潢极富创意，趣味十足！ （原文） Location is prime, I think, since you can just walk to many known places. Staff are very much welcoming and friendly. Rooms are not the usual type, but it's still nice. Interior is very creative and fun!

（由 Google 翻译）优点： - 便宜。 缺点： - 没有停车位；比 Wigo 更大的车停不下来。 - 不太干净。 - 房间里到处都是污渍。 - 浴室漏水，到处都是污渍。 - 洗漱用品和便利设施很旧。 - 毛巾有破洞。 - 前台工作人员忙着聊天。 这种情况很常见，如果你已经预订了当天的房间，却厌倦了马卡蒂的交通，不想再预订其他房间。如果你还有其他选择，那就给自己放个假，不要选择这家。 （原文） Pros: - Cheap. Cons: - Parking is nonexistent; anything bigger than a Wigo won't fit. - Not very clean. - Room stains everywhere. - Bathroom leaks, stains everywhere. - Toiletries and amenities are old. - Towels have holes in them. - The front desk staff was busy chatting. This is one of those instances where you've already booked a room for the day and are too tired of Makati traffic to book another one. If you have options, give yourself a break and don't pick this one.

（由 Google 翻译）即使使用了他们的“快速入住”服务，我还是等了30分钟才办理入住。电梯坏了，房间在5楼。等了30分钟后，房间看起来像是匆匆打扫过的，毛巾也很脏。有人（可能是客房服务人员）在我告知他们我在房间后还是进去了。 如果他们这样随意打开有人入住的房间，我会担心安全问题，也会担心把东西留在里面。 （原文） Waited 30 mins for check in even with their "express check in". Elevator is not working, room is on the 5th floor. Even after waiting 30 mins room looks like it was cleaned in a rushed manner, towels were dirty. Someone (probably housekeeping) accessed my room even after letting them know I'm inside. I'd worry about safety and leaving my stuff in here if they open occupied rooms like that.

（由 Google 翻译）我睡不着，因为车辆噪音太大了。床还可以，4/10。淋浴水压太弱了，所以一定要留出足够的时间，哈哈，他们只有一个吹风机，所以我退房前要了好几次才借到，最后退房时只能在大厅里吹干头发，哈哈，卫生纸、牙刷和牙膏也没有，还好我是女童子军，哈哈，我借到了一个盘子，但没有餐具。唉，一分价钱一分货。 （原文） I couldn’t sleep cause of the terrible terrible noise of the vehicles.. Bed was ok 4/10. Shower was soooo weak so make sure to have enough time to do so lol they only have 1 hair dryer so I had to ask multiple times to borrow it until the time I checked out, ended up drying my hair on the lobby upon check out lol no toilet paper, toothbrush and toothpaste either, glad I’m a girl scout lol I was able to borrow a plate but utensils weren’t available. Oh well, you get what you pay for.

（由 Google 翻译）奉劝各位，千万别来这家酒店。 原本计划轻松入住两晚，结果却成了我经历过的最糟糕的酒店体验之一。从一开始，房间就没有热水——这可是任何酒店都应该保证的基本服务，无论预算多少。更糟糕的是，Wi-Fi 几乎无法使用。 我向酒店工作人员反映情况后，他们承诺会给我们换一间房，作为第二晚的补偿。然而，这个承诺却落空了。新房间不仅没有升级，反而更差。淋浴间没有彻底清洁（里面还有长长的头发丝），Wi-Fi 的情况也丝毫没有改善。 更令人沮丧的是，酒店缺乏真正的责任感。工作人员的保证听起来空洞无物，他们说的没有一句兑现。感觉就像被敷衍了事，根本没打算兑现任何承诺。 这不仅仅是一次糟糕的住宿体验——它暴露出酒店完全缺乏责任心和服务标准。房间脏乱、设施不完善、承诺也经常落空，我绝对不会推荐这家酒店。为了避免失望，还是选择一家真正重视服务的酒店吧。 （原文） Do yourself a favor and stay elsewhere. What was meant to be a simple two-night stay turned into one of the worst hotel experiences I’ve ever had. Right from the start, the room had no hot water—a basic necessity that any hotel should guarantee, regardless of budget. To make things worse, the Wi-Fi was practically non-existent. When I brought this up with the staff, they promised a fix by moving us to a new room for the second night. That promise fell flat. The new room wasn’t an upgrade—it was a downgrade. The shower hadn’t been cleaned properly (long strands of hair were still there), and the Wi-Fi situation hadn’t improved at all. What made everything even more frustrating was the lack of genuine accountability. The staff’s reassurances felt hollow, and nothing they said materialized. It was like being strung along with no intention of delivering on anything. This wasn’t just a rough stay—it showed a complete lack of care and standards. Between the dirty room, unreliable facilities, and broken promises, there’s no way I’d recommend this place. Spare yourself the disappointment and book somewhere that takes hospitality seriously.

君越酒店，tee住在这里，很高档的地方，他好像在这里有好几套房子。以前没啥概念，后面找房看房，现在才知道这附近的房子不便宜。真羡慕有钱人。

环境不错价格小贵

牛排味道很好

（由 Google 翻译）我们为了给妻子提前庆祝生日，入住了马尼拉君悦酒店。从开车进门的那一刻起，一切都显得井然有序。停车很方便，无需费力摸索或长时间等待。一踏入大堂，迎面扑来的是君悦酒店标志性的香气：花香与木质香的交融，瞬间让人感觉置身于优雅之中。挑高的天花板、轻柔的音乐，以及楼上夹层酒廊传来的茶杯碰撞声，营造出一种令人放松的氛围。 办理入住手续不到五分钟，不知不觉我们就来到了51楼。我们的房间宽敞明亮，装修雅致——柔和的色调，门口摆放着现代艺术品，窗外的景色令人叹为观止，却又不禁让人感到些许谦卑（一边是璀璨的天际线，另一边是城市中略显平淡的一面）。浴室是一大亮点：双洗手池、深浸式浴缸，还有散发着迷人香气的巴尔曼洗漱用品。 工作人员特意为我妻子准备了一个小生日蛋糕，甚至还有一个用叠得整整齐齐的毛巾做成的“蛋糕”，真是贴心贴心。我儿子笑得合不拢嘴。第二天的早餐非常棒；尤其是印度菜区——香气扑鼻的咖喱、松软的馕饼，还有调味恰到好处的酸辣酱。 退房和入住一样轻松便捷。总而言之，这是一次温馨优雅的体验——既奢华又不失个性化。我们离开的时候就已经在谈论什么时候再来。 （原文） We stayed at the Grand Hyatt Manila for an early birthday celebration for my wife, and from the moment we drove in, everything just felt smooth and well-orchestrated. Parking was easy — no fumbling around or long waits — and as soon as we stepped into the lobby, we were greeted by that unmistakable Grand Hyatt scent: a mix of something floral and woody that instantly makes you feel you’re somewhere elegant. The high ceilings, the soft music, and the clinking of teacups from the mezzanine lounge above set a really relaxing tone. Check-in took less than five minutes, and before we knew it, we were heading up to the 51st floor. Our room was impressively spacious and tastefully done — muted tones, modern art by the door, and a view that was both breathtaking and oddly humbling (you see the glittering skyline on one side, and the less polished part of the city on the other). The bathroom was a highlight: double sinks, a deep soaking tub, and Balmain toiletries that smelled divine. The staff went out of their way to surprise my wife with a small birthday cake and even a “cake” made of neatly folded towels — such a sweet touch. My son couldn’t stop grinning. Breakfast the next morning was exceptional; the Indian section in particular stood out — fragrant curries, fluffy naan, and perfectly spiced chutneys. Checkout was as effortless as check-in. Overall, it was a warm, polished experience — grand yet personal. We left already talking about when we’d come back.

（由 Google 翻译）十月份我两次入住，每次都住了三晚，每次来马尼拉，这里都是我的首选。作为一名经常出差的上班族，我追求的是稳定、优质的服务和舒适的体验——而这家酒店每次都让我满意。 特别感谢前台的Syra，她真是太棒了。从入住到退房，她都安排得井井有条，包括帮我付费升级到套房，两次入住都如此。 礼宾团队、行李员和门童也都非常出色——热情、专业、真诚好客。我在纽约的酒店行业工作，所以能真切感受到他们在这里提供的细致周到的服务。 套房包含57楼俱乐部餐厅的使用权，这对于享用早餐和享受片刻宁静来说，真是一个意外之喜。由于行程安排紧凑，我没能体验到所有的设施，但泳池区看起来很漂亮，酒店内也有很多餐饮选择。我经常去二楼的酒廊吃午餐、喝饮料，非常方便。 他们甚至帮我收包裹，并送到我的房间；提供每日客房清洁和夜床服务；送新鲜水果；在我外出期间还帮我寄存行李。每个细节都处理得非常周到。 我在马尼拉住过很多酒店，但我很喜欢这家酒店，因为它既豪华又温馨。步行即可轻松到达附近所有我需要的地方。如果您正在考虑入住这家酒店——尤其是如果您是凯悦酒店的粉丝——我强烈推荐。 我肯定会在三月份再次入住。感谢整个团队，让我的每一次入住都如此特别。 （原文） I had two three-night stays in October, and this is truly my only choice whenever I come to Manila. As a working professional who travels often for leisure, I look for consistency, service, and comfort — and this property delivers every time. A special thank you to Syra at the front desk, who is absolutely fantastic. From check-in to check-out, she made everything seamless, including assisting me with my paid upgrade to a suite for both of my stays. The concierge team, bellmen, and door staff were also exceptional — warm, professional, and genuinely hospitable. I work in the hospitality industry in New York, so I can truly feel the level of care and attention they provide here. The suites include access to the Club Room on the 57th floor, which was a wonderful bonus for breakfast and quiet moments. I didn’t get to use every amenity since my schedule was busy, but the pool area looked beautiful, and there are plenty of dining options onsite. I often used the lounge on the 2nd floor for quick lunches and drinks — very convenient. They even accepted packages for me and had them waiting in my room, provided daily housekeeping and turndown service, delivered fresh fruit, and stored my luggage while I was away. Every detail was handled with care. I’ve stayed at many hotels in Manila, but I love how this one feels both grand and intimate at the same time. It’s easy to walk to everything I need in the area. For anyone considering a stay — especially if you’re a Hyatt fan — I highly recommend it. I’ll definitely be back in March for another visit. Thank you to the entire team for making every stay feel special.

（由 Google 翻译）我在马尼拉君悦酒店度过了愉快的时光。工作人员热情友好，专业敬业，脸上总是挂着笑容。真是一次愉快的住宿体验。房间干净整洁，足够我过夜。我们享用了早餐和自助晚餐。每个人都值得称赞。如果您喜欢塔吉格的城市风光，那么酒店位置绝佳。我特别想表扬前台的杰拉尔德。他热情友好，乐于助人，在我退房时也始终保持着专业和礼貌的态度。他真是太棒了。退房时我有很多问题，他都帮了我很多。他让我对这家酒店的整体印象非常好。 （原文） I had an enjoyable stay at Grand Hyatt Manila. Staff are extremely welcoming and professional. Full of smiles on their faces. Such a pleasant stay. Rooms were clean and sufficient for my overnight stay. We enjoyed our breakfast and dinner buffet. Everyone was commendable. Location was great if you prefer the city-scape in Taguig. Id like to specifically praise Gerald from the front desk. He was friendly and accommodating likewise he maintained his professionalism and politeness during my check-out process. He was remarkable. I had a lot of questions during my check-out and he helped me out a lot. He made my overall impression of the hotel excellent.

（由 Google 翻译）这是我们第二次入住贵酒店，酒店的设施和员工服务始终给我们留下深刻的印象。 好评 • Illume 水疗中心和泳池区：泳池区更衣室提供的设施非常出色，包括 Illume 水疗中心的产品，堪称酒店的一大亮点。 • 8号中餐厅：用餐体验非常棒。我们对由会说普通话的厨师烹制的正宗北京烤鸭印象尤为深刻，我们也非常喜欢这里的蛋炒饭和蒸猪肉。 改进空间 很遗憾，今天我们在贵酒店的安保人员方面遇到了非常令人失望的体验。我住在酒店的表弟身体不适，点了一份酒店没有的当地特色菜，我们通过 Grab 送了过去。 正门值班的保安似乎对送货司机不屑一顾，态度也很恶劣。我们的侄女在现场见证了交接过程，她注意到保安和送货司机之间发生了大声且不恰当的争吵。这种行为完全不可接受，会给酒店带来不良影响。 我们理解酒店有安全规程，但我们恳请提醒您的安保团队，在与公众和送货人员互动时，应保持得体、尊重的态度，并遵守既定的安全政策（例如 SOSIA 的政策）。 我们希望这起孤立事件能够得到解决，因为它会影响原本优质的酒店体验。 （原文） This is our second stay at your hotel, and we continue to be impressed by several aspects of your facilities and staff. Positive Feedback • Illume Spa and Pool Area: The amenities available in the pool area changing rooms, which include products from the Illume Spa, are excellent and a standout feature of the hotel. • No. 8 Chinese Restaurant: The dining experience was superb. We were particularly impressed with the authentic Peking Duck, served by the mandarin-speaking chef, and are big fans of the egg fried rice and steamed pork. Area for Improvement Unfortunately, today, we had a very disappointing experience involving your security staff. My cousin, a guest in the hotel, was feeling unwell and requested a specific native food not available on-site, which we sent via a delivery service (Grab). The guard on duty at the main entrance seemed to be dismissive and treated the delivery driver poorly. Our niece, who was present for the hand-off, noted a loud and inappropriate shouting match between the guard and the delivery driver. This behavior is completely unacceptable and reflects poorly on the hotel. We understand there are security protocols, but we kindly request that your security team be reminded of the appropriate, respectful manner in which to interact with the public and delivery personnel, in line with established security policies (such as those from SOSIA). We hope this isolated incident can be addressed, as it detracts from an otherwise excellent hotel experience.

酒店还行，上网不方便。周边环境一般。

喜欢他的鉄板烧

（由 Google 翻译）这家豪华酒店虽然老旧，但经过了翻新。工作人员非常热情周到，乐于助人。大堂格外优雅。温馨提示：某些请求有时会延迟，您可能需要拨打一两次电话才能收到。不过，这并不影响整体体验。酒店非常舒适，我强烈推荐。 （原文） A luxurious hotel, although old, it has been renovated. The staff are wonderful and very helpful. The lobby is extremely elegant. One small note: sometimes there is a delay with certain requests, and you may need to call once or twice before receiving them. However, this does not affect the overall experience. The hotel is very comfortable, and I highly recommend it.

（由 Google 翻译）我在马尼拉入住了这家美丽的酒店，不得不说物超所值。 酒店地理位置优越，靠近机场和亚洲购物中心，店内餐厅选择丰富，我推荐这家主题鲜明、格调高雅的日式餐厅。 服务一流，员工热情友好，乐于助人，早餐也非常棒，满足了各种口味。如果我下次再来马尼拉，我很乐意再次体验。五星级推荐。 （原文） Ho soggiornato in questo bellissimo hotel di Manila e devo dire che ha un buon rapporto qualità prezzo. Sito in una posizione strategica, vicino all’aeroporto e vicino al grandissimo centro commerciale Mall of Asia offre anche una buona selezione di ristoranti interni e io consiglio il giapponese, super chic e in tema. Ottimo il servizio del personale super gentile e disponibile e ottima la colazione per tutti i palati. Dovessi tornare a Manila rifarei volentieri l’esperienza. Consigliato a 5 stelle.

（由 Google 翻译）我们在钻石酒店庆祝我丈夫的生日，选择了特别的生日装饰，这需要额外付费——我对此表示满意。然而，我们抵达时，酒店没有送来那块免费的巧克力蛋糕，这让我有点失望，不得不去补办。 谢天谢地，酒店为了弥补这一点，额外送了我们一整块免费的蛋糕！谢谢钻石酒店——我们真的很感激你们的善意。我们一定会再来的！ （原文） We celebrated my husband's birthday at Diamond Hotel and opted for the special birthday decorations, which came with an additional charge — and I was fine with that. However, I was a bit disappointed when the complimentary slice of chocolate cake wasn't there upon our arrival, and I had to follow up for it. Thankfully, the hotel made up for it by giving us an additional whole complimentary cake instead! Thank you, Diamond Hotel — we truly appreciated the gesture. We'll definitely be back!

（由 Google 翻译）我们公司最近举办了三期研讨会。我非常赞赏Cha女士和她的团队，他们灵活且以客户为中心，为我们提供了周到的服务。他们协助我们安排了三天的所有事宜，并尽力满足我们的一些要求，包括菜单的调整。他们的表现非常出色。坦白说，小吃很棒。午餐菜单可能可以打4.5分（满分5分）。强烈推荐他们承办您的活动。 （原文） Our company ran 3 batches of workshops recently. I commend Ms Cha and the team that assisted us very flexible and customer centric focused. They assisted us in managing everything for 3 days and went above and beyond in accommodating some complaints and changes in menu. They have their A game on. In transparency the snacks was great. Maybe Lunch menu was at 4.5/5 Highly recommend for your events.

（由 Google 翻译）这家酒店绝对不是五星级酒店，名不副实。 总体来说——远低于预期，而且设施陈旧。客房服务可能是拉低酒店标准的原因。 我住在22楼，房间很大，但是房间条件非常差，需要大幅改进！ 房间很脏，桌子上还有不知道是什么油渍的污渍！！！ 闻起来有灰尘味，可能是地毯的问题？整天都有施工噪音。 这绝对不是一家五星级酒店！！！ （原文） This hotel definitely not a 5🌟as reflected. Overall — far below expectations and outdated. Housekeeping dept. may be the one which lower its standard. Stayed 22nd floor with large room, but the room conditions is way much need lotsa room for improvement! Room’s cleanliness was dirty with dont know what oil stains on the table!!! smell dusty probably the carpets? Noisy construction 🚧 all day It definitely not a 5star hotel!!!!!!

当地最好的自助餐，品种齐全，环境优美，无敌马尼拉湾海景。 只在那里开会吃饭，没住宿。从楼宇外观看，比较陈旧，毕竟酒店有些年头了。餐厅大堂会议室这些内部设施都不错，客房没去看过。

住过一次，其实房间总体而言so so，不符合它的星级，也和我住过的其它的Sofitel无法比较（或者我住的那次正好分配到了不好的房间？） 但是敌不过无敌景色。 特别喜欢底楼的花园，躺在吊床上看着马尼拉湾的景色，感觉没得说。 经常下午去那边坐坐。

非常有档次，很好的服务，向导，你可以在这里住豪华的酒店，也可以享受casino

环境好， 餐厅要预约，人超级多。 wakin基本弄不到位子。

自助餐相当好， 品种多， 特别是鹅肝， 超好吃

水晶灯很nice.舒适，宽敞，适合大party

酒店服务很不错！但是海边有很大的味道！！

唯一比較差就係交通擠塞,曲早上七時至晚上十一時都塞,服務一流房間可以说是很大及景千觀開揚,早餐十分多選擇及可口.

酒店服务很好！

干净 服务到位

舒服

（由 Google 翻译）从一开始，入住手续就办理得非常顺利快捷。我们还提前入住了，看到我们漂亮的房间已经准备好了，而且干净整洁。 所有员工都很有礼貌，面带微笑迎接客人。 我和妻子带着孩子去了室内恒温游泳池，全家都玩得很开心。最重要的是，我们得到了JM Moran的悉心照顾，他非常有礼貌地告知我们游泳池即将进行短暂清洁，并让我们在清洁后继续玩耍，还送来了饮料和水果供我们享用。我们还没有退房，但第一天的体验已经很不错了。 （原文） From the start, check-in was smooth and fast. We got an early check in too, and got to see our beautiful room all ready and clean. All staff are polite and greet you with a smile. My wife and I brought our kid to the pool, which was indoor and heated, so it was very enjoyable for the whole family. On top of that we we're well taken care of JM Moran who was there, he was very polite in informing us that the pool is about to get cleaned for a short while, and let us continue the fun afterwards, brought in some drinks and fruits for us to enjoy. We haven't checked out yet, but first day was off to a good start.

（由 Google 翻译）我在酒店住了四天，感觉很不错。总的来说，酒店简洁干净。员工非常热情周到，从提供外带果汁，到游泳后给我送冰沙，再到礼宾人员特地上楼给我送纸袋，以及应要求迅速及时地打扫房间，都体现了这一点。 改进建议：或许可以优化一下通往高层的路线，并在后门入口处增设指示牌，以免人们误入办公区域。 附注：感谢泳池边的哥们儿Gerom提供的美味冰沙和水。我还注意到，你在打招呼和道谢时会把手放在胸前，这让我想起了我的家乡，哈哈：）） （原文） Had a good time during my 4 day stay in the hotel. General remarks would be that the hotel is simple and clean. Staff are very accomodating, from providing me with takeout juice, to offering me smoothies after swimming, to having a concierge member go all the way up to give me paper bags, a swift and timely clean up of the room upon request. Room For Improvement: Perhaps have a less confusing route for the elevated floors and add a sign at the back entrance so people don't accidentally go up the office area of the building. Side notes: Thank you kuya Gerom at the pool for the yummy smoothies and water. I also noticed that you put your hand to your chest when greeting and saying thank you, it reminds me greatly of my roots hehe:))

（由 Google 翻译）我们不会再入住这家酒店了。我之前住过宿务的马可波罗酒店，那里的体验非常棒。这家酒店完全没有宿务马可波罗酒店的优点。***更新*** 马可波罗酒店的管理层对我提出的问题给予了非常积极的回应。退房时，一位经理主动和我交谈，我们愉快地聊了聊入住体验，我能感受到她的真诚关心。之后，酒店的厨师也主动和我们沟通了用餐体验。鉴于酒店管理层展现出的真诚关怀，我们决定再次入住这家酒店。现在我意识到，我之前应该更有耐心一些，不要急于下结论。我们期待着下次入住。 （原文） Not a place we will stay again. I have stayed at the Marco Polo in Cebu, which was amazing. This location lacks in everything the Cebu location shines at. ***Update*** The management at Marco Polo has been more than generous in the response to my concerns. When I checked out, one of the managers approached me and we had a very pleasant conversation about our experience and I felt her concern was sincere. Later, we were approached by the hotel chef who also spoke with us about our dining experience. We will be re-visiting this hotel based on the genuine care the hotel management has shown. I now realize that I should have been more patient before I jumped to judgment. We look forward to our next stay here.

订了5天，4间房间，那么低级的错误还一直犯。要每天去更新房卡。

高端公务消费场

大气。

（由 Google 翻译）马尼拉希尔顿酒店，泳池和服务都很棒！ 我最近在马尼拉纽波特希尔顿度假村度过了一段美好的时光，强烈推荐！ 酒店本身非常漂亮，提供真正舒适奢华的体验。客房设施齐全，拥有一个可以俯瞰泳池的阳台真是太棒了。这里是放松身心、欣赏美景的绝佳地点。 泳池区非常棒。它干净宽敞，是忙碌一天后放松身心的好地方。然而，真正让泳池体验如此非凡的是工作人员。特别要感谢Reina、Bert和Ed！他们都非常细心、专业，竭尽全力确保每位客人都感到宾至如归。他们卓越的服务真正提升了度假体验。 总的来说，从精美的设施到真正优秀的员工，我在马尼拉希尔顿酒店的时光堪称完美。我迫不及待地想再次光临！ （原文） Excellent Stay at Hilton Manila, Great Pool and Service! ​I recently had a fantastic stay at the Hilton Manila, Newport Resort, and I highly recommend it! ​The hotel itself is beautiful, offering a truly comfortable and luxurious experience. The rooms are well-appointed, and having a balcony overlooking the pool was such a treat. It was the perfect spot to relax and enjoy the view. ​The pool area is absolutely wonderful. It's clean, spacious, and a great place to unwind after a long day. What truly made the pool experience exceptional, however, was the staff. A huge shout-out to Reina, Bert, and Ed! They were all incredibly attentive, professional, and went out of their way to ensure every guest felt welcomed and taken care of. Their excellent service really elevates the resort experience. ​Overall, from the beautiful facilities to the genuinely great staff, my time at the Hilton Manila was top-notch. I can't wait to visit again!

（由 Google 翻译）我和家人总是选择入住希尔顿酒店，每次入住都让我们再次感受到它的独特魅力。 酒店的氛围始终令人印象深刻——从温馨优雅的大堂到行政楼层的轻松氛围，处处都体现着精心设计和热情好客。 我们最欣赏的是酒店的服务。 我们遇到的所有员工都非常热情周到、友好细致。他们的专业精神和真诚温暖让我们的入住体验更加愉快。 我还要特别表扬泳池区的Reina和Analyn。她们对我和我的家人非常友善，总是面带微笑地提供帮助。她们卓越的服务给我们留下了深刻的印象，让我们的泳池体验令人难忘。 总而言之，我们强烈推荐希尔顿酒店。美味的佳肴、优质的服务和始终如一的优美环境，使其成为任何追求舒适和品质的旅客的理想之选。我们期待着下次入住！ （原文） My family and I always choose to stay at Hilton, and every visit reminds us why we keep coming back. The ambiance is consistently impressive-from the warm, elegant lobby to the relaxing atmosphere on the executive floor, everything feels well-designed and welcoming. One of the things we appreciate most is the service. All the staff members we encountered were very accommodating, friendly, and attentive. Their professionalism and genuine warmth make the stay even more enjoyable. I would also like to specifically commend Reina and Analyn from the pool area. They have been exceptionally kind to me and my family, always ready to assist with a smile. Their excellent service truly stood out and made our pool experience memorable. Overall, we highly recommend Hilton. The combination of great food, great service, and a consistently beautiful environment makes it an easy choice for any traveler looking for comfort and quality. We look forward to our next stay!

（由 Google 翻译）我在IDUAI 2025国际会议期间入住了这家酒店，体验非常棒。前台团队热情友好，乐于助人，客房服务人员把房间打扫得一尘不染。房间宽敞，床很舒服，Wi-Fi速度也足够快，可以满足办公需求。食物新鲜营养，精心烹制，每天都有丰富的选择。我还在Vega泳池放松身心，特别感谢Analyn、Bert和Mark的优质服务。我强烈推荐这家酒店，无论是商务还是休闲旅客。 （原文） I stayed here during the IDUAI 2025 international conference and had a great experience. The front desk team were friendly and helpful, and housekeeping kept the room spotless. The room was spacious, the bed very comfortable, and the Wi-Fi fast enough for work. The food was fresh, nutritious and well-prepared, with a good variety to choose from each day. I also enjoyed relaxing at the Vega Pool, with special thanks to Analyn, Bert and Mark for their excellent service. I highly recommend this hotel for both business and leisure stays.

（由 Google 翻译）度过了一个轻松愉快的假期！从入住到退房，工作人员都非常友好热情。房间一尘不染，温馨舒适，配备了我们舒适入住所需的一切。设施也很棒——尤其是泳池和自由式池畔酒吧！尤其是安玛丽女士，她真的非常乐于助人。这里是放松身心、恢复活力的完美场所。一定会很快再来！ （原文） Had such a relaxing and enjoyable staycation! The staff were incredibly friendly and accommodating from check-in to check-out. The room was spotless, cozy, and had everything we needed for a comfortable stay. The amenities were great — especially the pool and freestyle poolbar! Especially Ms anmari she was really helpful Perfect place to unwind and recharge. Definitely coming back soon!

服务很好但是 我来自中国大陆，我很难过，电梯上面甚至连有北朝鲜的🇰🇵国旗都有，为什么没有中国的国旗？你们有北朝鲜的客人嘛？ 问题在于真的会有朝鲜客人?是谁？金正恩？ I’m from mainland China, and I feel very upset. There’s even a North Korean 🇰🇵 flag on the elevator, but there isn’t a Chinese flag. Do you even have any guests from North Korea? The real question is — do you seriously have any North Korean guests? Who could it be? Kim Jong-un himself? Taga-mainland China ako, at nalulungkot ako. May bandila pa ng North Korea 🇰🇵 sa elevator, pero wala namang bandila ng China. May mga bisita ba talaga kayong galing North Korea? Ang tanong talaga — may bisita ba talaga kayong taga-North Korea? Sino ’yon? Si Kim Jong-un mismo?

（由 Google 翻译）房间很棒，但床真的不舒服。我醒来后背酸痛。 电视机的位置很奇怪。我到达的第一个晚上，房间里的无线网络坏了。第二天，我不得不去公共区域打了三个小时的电话。 他们提出给我换房间，但不幸的是，当我要换房间时，整个酒店的无线网络都断了一天多。 酒店位置很好，附近有很多韩国餐厅，步行4-5分钟就能到一家名为Oltre的咖啡馆，那里的冰拿铁和早餐非常棒。 他们在3楼和4楼的女洗手间里有洗衣机，这对我来说很方便。我还看到了熨衣板和吹风机。 我觉得他们的接待处至少应该面向电梯。这有点尴尬，因为每个到达的人都会怀疑自己是否在正确的位置。 他们的热水很难调节，所以要小心。 就价格而言，我认为如果您进行短途旅行，这里是一个不错的住宿地点。 （原文） The rooms are great, but the bed is really not comfortable. I wake up with backaches. The TVs are weirdly high. The 1st night I arrived, the wifi wasn’t working in my room. Next day I had to go to the common area for a 3 hour call. They offered to change my room, but unfortunately when it was time to change rooms, the entire hotel wifi was down by more than a day. Location wise the hotel is near many Korean restaurants and there is a cafe Oltre about 4-5 mins walk that has really great ice latte and breakfast. They have washing machines in level 3 and 4 in the ladies toilets which was great for me. I saw ironing board and hair dryer too. I think their reception should at least face the lifts. It was a little awkward cos everyone who arrived always wonder if they are at the right place. Their hot water is hard to adjust so becareful. For the price I think it’s a good place to stay if you have a short trip.

（由 Google 翻译）这家酒店维护得很好，超级干净——说实话，即使是带孩子的家庭入住也非常完美。我这次是出差来的，非常喜欢它便利的地理位置。酒店距离我每月都要去参加继续教育的Centuria Medical诊所只有几步之遥，这让我的行程轻松了很多。 我预订的是带特大床的豪华房。房间虽然不大，但是很舒适整洁，对于单人旅行者或情侣来说刚刚好。工作人员也非常友好热情，让我的住宿体验更加完美。 性价比高，地理位置优越，氛围也很棒。下次肯定还会选择这里。🙌✨ （原文） The place is well-maintained and super clean — honestly perfect even for families with kids. I stayed here for business purposes and loved how convenient the location was. It’s literally walking distance to Centuria Medical, where I go monthly for my continuing education, so it made my trip so much easier. I booked the Deluxe Room with a king bed. The room isn’t very big, but it’s comfortable, tidy, and just right for a solo traveler or a couple. The staff were also very friendly and accommodating, which made the stay even better. Great value for money, great location, and great vibes. Would definitely stay here again. 🙌✨

（由 Google 翻译）我在马卡蒂 Lub d Manila 的八人混合宿舍住了一晚，总体来说，体验还不错。这家旅舍位于马卡蒂，交通便利，屋顶餐厅的早餐非常美味，而且窗外景色优美。浴室的水压很棒，共享办公空间的网速也很快，这点很加分。 然而，最初也有一些不便。我深夜抵达，惊讶地发现储物柜需要自备挂锁，而预订网站上并没有提到这一点。此外，我分配的双层床已经被占用了，所以我不得不回到前台重新安排。虽然工作人员对此表示歉意并解决了这个问题，但在长途飞行后，这确实让我有些沮丧。清洁度方面，虽然还不错，但考虑到是共用空间，还有待改进。双层床周围的窗帘有点短，限制了隐私。 总的来说，虽然一开始遇到了一些小问题，但最终入住体验还是舒适便捷的。对于追求经济实惠且社交氛围浓厚的旅客，我推荐马卡蒂 Lub d Manila 酒店。 （原文） I stayed at Lub d Manila Makati for one night in an 8-bed mixed dorm, and overall, it was a decent experience. The hostel’s location in Makati is convenient, and the rooftop restaurant offers a great breakfast with a lovely view. The water pressure in the bathrooms was excellent, and the coworking space had fast internet, which was a plus. However, there were some initial inconveniences. I arrived late at night and was surprised to find out I needed to provide my own padlock for the locker, which wasn’t mentioned on the booking sites. Additionally, my assigned bunk bed was already occupied, which required a trip back to the reception for reassignment. While the staff was apologetic and resolved the issue, it did cause a bit of frustration after a long flight. In terms of cleanliness, it was decent but could use a bit of improvement given the shared nature of the space. The curtains around the bunk beds were a bit short, limiting privacy. Overall, while there were some hiccups at the start, the stay turned out to be comfortable and convenient. I’d recommend Lub d Manila Makati for travelers looking for a budget-friendly and social atmosphere.

（由 Google 翻译）房间真的很好——只是我注意到床上有一股味道。但总的来说，它很不错：空调很冷，淋浴很热，还有一扇大窗户可以看到城市景观。我还点了早餐，但选择不多。他们还有一个转轮盘的游戏，我赢了一杯冰咖啡☕️。谢谢！🙏 （原文） The room is really good—there was just a certain smell I noticed on the bed. But overall, it’s nice: the air conditioning is cold, there’s a hot shower, and a big window with a view of the city I also got the breakfast, but there weren’t many choices.They also have a game where you spin the wheel, and I won a cold coffee ☕️. Thank you! 🙏

（由 Google 翻译）这家旅舍的管理体系完善。 旅舍容量适中，顶楼还有一家酒吧餐厅。 三楼是登记入住处、公共休息室和咖啡厅/酒吧，也提供酒水。 旅舍还设有工作区和私人房间。 我住的是宿舍间，床很舒服也很宽敞，就在窗边，所以采光很好，而且还有一个很大的置物架。 背包有足够的空间摊开，还有储物柜可以存放贵重物品和行李。 浴室和淋浴间都很宽敞，每天都会打扫得很干净。 但是，也存在一些问题。 1）电梯数量不足以满足旅舍的入住需求，导致等待时间过长。 2）大堂和公共区域宽敞明亮，也很舒适，但是不允许自带食物和饮料。 这意味着我不能喝我在便利店买的啤酒了。(T_T) （原文） システムや管理が確立されているホステルです キャパはかなりあり屋上にはバーレストランが有る 3階がチェックインカウンター兼リビング&カフェバーで酒も提供している 作業スペースや個室もある ドミに泊まったがベッドは寝心地が良く広いちょうど窓側だったので明るく広い棚も着いていた バックパックを広げるスペースも余裕で、別途貴重品や荷物入れロッカーもあった 洗面所やシャワーも広く毎日の清掃もきっちりされていた しかし、困ったこともあった それは ①EVがキャパに見合わず少なく、待機時間が長くなる ②ロビー兼共用スペースが広く明るく居心地良いのだが飲食物の持込みが出来ない つまりコンビニで買ったビールがは飲めない　(T_T)

（由 Google 翻译）宿舍和单人间都不错。单人间的毯子更厚实，质量更好。公共卫生间很干净，但有时会缺少洗漱用品。宿舍的帘子太短，无法完全遮住床。通往屋顶的电梯只有一部，需要排队等候。如果你喜欢乘坐公共交通工具，那到达目的地前需要稍微活动一下。我很喜欢房间的设计和配套设施。 （原文） Both dorm and private rooms are good. The blanket of the private is much better and thicker. The public toilets are clean but sometimes without toiletries. The curtain of the dorm is too short to cover the whole bed. Lift to the rooftop is only one, which takes time to wait. If you are a fan of public transport, it would make you exercise a bit before getting to the spot. I do like the design of the rooms and amenities.

价格便宜，房间小，wifi速度慢

不到饿极了希望你能找个Cebu的

（由 Google 翻译）⭐☆☆☆☆警告！！！极其令人失望的住宿体验——不推荐 在马卡蒂圣吉尔斯酒店 (St. Giles Hotel Makati) 的住宿体验是我来菲律宾以来最糟糕的酒店体验之一。我们以前住过这里，感觉很棒，但这次是最后一次了。我的意思是，从入住的那一刻起，我们就注意到酒店的管理层/所有权发生了变化。工作人员都是一年前的新面孔。入住时，他们热情友好，彬彬有礼。然而，房间和网上的照片完全不一样——狭小、陈旧，而且清洁不到位。浴室里弥漫着霉味，毛巾看起来很破旧，淋浴间的水整晚都在滴水。更糟糕的是，我们整个入住期间，淋浴的水都是温的。 更不用说，电梯需要5-7分钟才能上去，因为酒店有35层楼，而整栋楼只有1-2部电梯可以运行。这对客人来说非常不方便。 我也觉得酒店的整体清洁度值得怀疑——地毯脏兮兮的，电梯很慢，走廊里弥漫着霉味。新的管理团队显然需要加大维护投入，并认真做好宣传。 我们再也不会住这里了。在马卡蒂，同样的价格（甚至更低），有很多更好的选择，而且都能提供舒适、热情和干净的服务。 （原文） ⭐☆☆☆☆Warning!!! Extremely Disappointing Stay – Would Not Recommend Our stay at St. Giles Hotel Makati was one of the worst hotel experiences I’ve had since we started coming to the Phillipines. We stayed here in the past and it was great, but this time was our last time. I mean from the moment checked in, we noticed there had been changes in management/ownership. The staff were all new faces from a year ago. They were cordial and polite upon checking in. However, the room was nothing like the photos online — small, outdated, and not properly cleaned. The bathroom had a musty odor, the towels looked worn, and the water in the shower dripped all night long. To make things worse, the shower only had luke warm water during our whole stay. Not to mention the elevators take 5-7 minutes to get on because the hotel has 35 floors and only 1 or 2 elevators work out of the 4 elevators in the building. It’s such an inconvenience to the guest. I also felt the overall cleanliness of the hotel was questionable — dirty carpets, slow elevators, and a stale musty mildewed smell in the hallways. The new management team clearly needs to invest in maintenance, and honest advertising. We will never stay here again. There are much better options in Makati for the same price (or even less) that actually deliver comfort, hospitality, and cleanliness.

（由 Google 翻译）不值这个价 这家酒店需要大幅改进。酒店有4部电梯，但只有3部能用，而且电梯空间非常狭窄。清洁度尚可，但地毯和墙壁看起来陈旧破损。 停车位极其狭窄——如果您驾驶技术不好，很容易剐蹭到车。毛巾感觉像是汽车旅馆的，而且洗漱用品需要您主动索取，非常不方便。 服务也很差。前台通常只有2-3名工作人员，所以办理入住和退房时经常需要排长队。总的来说，酒店人手不足，无法为客人提供足够的帮助。 就其价格而言，设施和服务质量令人失望。目前来说，不值这个价。 （原文） Not Worth the Rate The hotel needs a lot of improvements. They have 4 elevators but only 3 were working, and the elevators are very cramped. Cleanliness is okay, but the carpets and walls look old and worn out. Parking is extremely narrow—if you're not a skilled driver, there’s a big chance of getting a dent. Towels feel like they belong in a motel, and toiletries aren’t provided unless you request them, which is inconvenient. Service is also lacking. The front desk usually has only 2–3 staff, so expect long lines during check-in and check-out. There aren’t enough personnel to assist guests overall. For the price they charge, the quality of the facilities and service is disappointing. Not worth the rate at this time.

（由 Google 翻译）我们对入住这家马尼拉酒店非常失望。酒店位于35层，我们发现只有一部电梯在运行。结果，我们等了超过15分钟才带着行李下楼，最后不得不使用货梯。 另一个令人不快的意外是早餐。即使是双人房，每间也只包含一份早餐。因此，我们不得不每人支付650比索，就早餐的质量而言，价格实在太高了。 房间很干净，但我们所在楼层的公共区域弥漫着难闻的烟味，环境非常令人不适。此外，我们下午1:30入住房间（而不是下午3:00）还需额外支付500比索，我们觉得这太过分了。 我们还想在泳池放松一下，但泳池晚上7:00就关闭了。考虑到酒店的楼层数和入住人数，这个泳池实在太简陋了，根本不能称之为“泳池”。 唯一值得称道的是员工，尽管有很多不便之处，他们始终态度和蔼。 总之，这次住宿体验远低于预期。我不推荐这家酒店。幸好我们只住了一晚。 （原文） Nous avons été très déçus par notre séjour dans cet hôtel de Manille. Situés au 35ᵉ étage, nous avons découvert qu’un seul ascenseur fonctionnait. Résultat : plus de 15 minutes d’attente pour pouvoir descendre avec nos bagages, et nous avons finalement dû emprunter l’ascenseur de service. Autre mauvaise surprise : le petit-déjeuner. Un seul petit-déjeuner est inclus par chambre, même lorsque l’on est deux. Nous avons donc dû payer 650 pesos par personne, un prix vraiment élevé pour la qualité proposée. La chambre était propre, mais les parties communes de notre étage empestaient le tabac froid, ce qui rendait l’environnement très désagréable. Nous avons également dû régler un supplément de 500 pesos pour pouvoir accéder à la chambre à 13h30 au lieu de 15h, ce que nous avons trouvé excessif. Nous voulions aussi nous détendre à la piscine, mais celle-ci ferme à 19h. Au vu du nombre d’étages et de la capacité de l’hôtel, cette installation est largement insuffisante et ne mérite vraiment pas le nom de « piscine ». Seul point positif : le personnel, qui a toujours été agréable malgré les nombreux désagréments. En résumé, un séjour très loin de nos attentes. Je ne recommande pas cet établissement. Heureusement que nous avions une seule nuit

（由 Google 翻译）房间灯光太暗，但还算干净。不过，作为一间高级特大床房，空间略显不足。 想从房间去走廊接水，必须走出房间。 只有两部电梯能用（其他电梯都坏了），所以总是很拥挤，上下楼都很慢。而且电梯噪音很大，让人感觉不安全。 前台也需要改进，看起来不够整洁。 （原文） Room lights are too low but it's clean. However, for a King Superior room, it lacks enough space. You have to get out of your room to get water from the hallway. Only 2 elevators were working (the others were non-operational) so there was always traffic and moving up and down takes a lot of time. Also, the elevator creates too much noise, it felt unsafe. Front office can be improved, it looks unkempt.

（由 Google 翻译）房间相当干净舒适。床很舒服，空间也足够短住。浴室也很干净，基本设施一应俱全。无线网络连接良好且稳定。 然而，电梯的情况令人沮丧。四部电梯只有三部能用，下楼花了大约5到10分钟，上楼则花了将近15分钟。期间，一些客人甚至选择走楼梯。我希望他们住的是低楼层的房间。 我们还两次要求提供额外的枕头，但始终没有得到，这令人失望。 总的来说，如果您不赶时间，也不介意一些服务上的小问题，这里还是不错的选择。 （原文） The room was fairly clean and cozy. The beds were comfortable, and the space was decent for a short stay. The bathroom was also clean and had all the basic amenities you’d expect. WIFI connection is good and reliable. However, the elevator situation was frustrating. Only three out of four were working, and it took us about 5–10 minutes to get down and nearly 15 minutes to go up. At one point, some guests decided to take the stairs instead. I hope that they are booked in the lower floors. We also requested extra pillows TWICE, but they were never provided, which was disappointing. Overall, it’s a decent place if you’re not in a rush and don’t mind a few service hiccups.

（由 Google 翻译）我住了三晚。他们按照我的要求给了我一间安静的房间，但由于房间在二楼，视野很差。窗外只有一堵水泥墙，阳台上堆满了垃圾。 退房时，他们让我坐着等他们检查房间，但他们检查完后却没有人通知我，结果我浪费了时间。我觉得这很不体贴。 这家酒店唯一的优点是房价便宜，而且有饮水机。 【缺点】 1. 开关门时噪音很大。 2. 我要求打扫房间，但没有更换毛巾，也没有更换卫生纸，提供的浴巾也不太干净（看起来灰蒙蒙的，暗淡无光，质地粗糙）。 3. 床垫就放在一个平坦的木台上，很容易滑落。 4. 淋浴水温不高。 5. 附近没有便利店（楼下的咖啡馆只接受现金）。 6. 除了一块有难闻气味的沐浴露外，没有任何便利设施。 （原文） I stayed for three nights. They gave me a quiet room as I had requested, but since it was on the second floor, the view was disappointing. Outside the window, there was just a concrete wall and a pile of trash on the balcony. At checkout, I was told to sit and wait while they inspected the room, but after they finished, no one informed me, and I ended up wasting time. I felt that was inconsiderate. The only good points about this hotel are that the room rates are cheap and that there is a water dispenser available. 【Negative Points】 1. The door makes an extremely loud noise when opening and closing. 2. I requested room cleaning, but the towels were not replaced, the toilet paper was not refilled, and the bath towel provided was not very clean (looked grayish, dull, and rough in texture). 3. The bed mattress easily slides and falls off, since it is just placed on a flat wooden platform. 4. The shower water is lukewarm. 5. There is no convenience store nearby (the café downstairs only accepts cash). 6. There were no amenities at all, except for a body soap with an unpleasant smell.

（由 Google 翻译）房间不错。位置有点拥挤，但还行。房间不错。有吹风机和饮水机。可惜的是马桶有点堵。要按两三下才能通。所以，味道很重。地板高度不对。洗手池里的水会卡在下面，流不进洞里。浴室没有风扇。不会吹干。 卧室。很喜欢。灯光不太亮。不过还可以。 （原文） Good room. Location a bit of traffic but still ok. Room ia good. Has hair dryer and water station. Unfortunately the toilet is a little bit clogged. You need to 2/3 times push for the... To gone. So, it quite smelly. The floor level has the wrong height. So the over water from washtafel stuck under it. Not flowing to the hole. The bathroom has no fan. It wont dry. The bedroom. Love it. The light is not really bright. But still ok.

（由 Google 翻译）这是一家很棒的经济型酒店。工作人员非常友好，乐于助人，我很喜欢这一点。我没有给满分的原因有两个：1）我们住的顶楼还是能听到交通噪音；2）虽然房间看起来很干净，但当我们在房间里的时候，工作人员进来打扫房间时，我们注意到她用的是扫帚和簸箕，而不是吸尘器。问题是，我和我的伴侣都对灰尘过敏，所以在我们入住期间，我们过敏了。为了客人的健康，以后请使用吸尘器。除了这两点，我们非常享受这次住宿。谢谢！ （原文） This is a great budget friendly hotel. The staff were very friendly and helpful, I love that. The only reason why I did not mark this as 10/10 was due to two things: 1) you could still the traffic noise from the top floor where we were 2) whilst the room looked clean, when a staff came in to clean the room while we were inside, we noticed she was using a broom and dust pan, instead of a vacuum. The problem is, my partner and I are both allergic to dust so it gave us allergies while we were there. Please use the vacuum in the future for your guests' health. Other than these two things, we loved our stay. Thank you!

（由 Google 翻译）我需要一个紧急住处，很高兴选择了Hop Inn。工作人员非常热情友好。房间很干净，就连浴室也一尘不染，没有霉菌。有了这次经历，下次我一定会再次选择Hop Inn酒店，即使住在不同的地点。 （原文） I needed a place for an emergency stay, and I’m glad I chose Hop Inn. The staff were very accommodating and friendly. The room was clean, and even the bathroom was spotless with no molds. Because of this experience, I’ll make sure to choose Hop Inn Hotels again next time, even in a different location.

（由 Google 翻译）经济型酒店。入住办理有点混乱。位置不错。非常吵闹；浴室窗户开着，感觉就像站在马路中间。可惜没有热水壶。 （原文） Budget hotel. Bisschen chaotischer checkin. Gute Lage. Sehr laut, wenn das Fenster im Badezimmer offen ist, fühlt man sich als stünde man mitten auf der Straße. Leider kein Wasserkocher.

（由 Google 翻译）如果您追求宁静祥和，这家酒店并不适合你。房间虽然干净，但氛围却很混乱。我们分别住在四楼、七楼和八楼，所有楼层的体验都一样。门被反复摔上摔下，门铃被无视，人们半夜大声笑着、喊叫着、说话。你经常不得不直接和他们对峙，提醒他们不要制造噪音。这种扰乱秩序的行为每晚都会发生。看到这么多客人缺乏基本的礼仪，真是令人沮丧。感觉好像每个人都在争相吸引注意力，让人难以忍受。这家酒店曾经是我们常去的酒店，但现在不是了。 （原文） If you seek peace and quiet, this hotel is not for you. While the rooms are clean, the atmosphere is chaotic. We stayed on the 4th, 7th, and 8th floors, and the experience was the same on all levels. Doors were being slammed repeatedly, door alarms were ignored, and people were laughing, shouting, and talking loudly in the middle of the night. You often have to confront them directly to remind them of their noise. This disruptive behavior occurred EVERY SINGLE NIGHT. It’s disheartening to see that many guests lack basic etiquette. It feels as though everyone is vying for attention, and it’s overwhelming. This hotel used to be our go-to choice, but not anymore.

（由 Google 翻译）非常简陋，设施简陋。房间里只有一台小电视、一把塑料椅子和空调。 床很硬，没有牙具、水、洗脸巾、手巾、拖鞋和纸巾。 （原文） Very plain.and basic. Rooms have nothing but a small TV a plastic chair and air con. Beds are quite hard, no dental kits, water, face washers, no hand towels, slippers or tissues.

偷钱，那边服务员打扫时偷了我们2000元哎～太信任这里的人了介意大家出去时别留钱在宾馆

整体来说还不错吧，去过两次

有点老旧，泳池风景不错

（由 Google 翻译）我没有在官方公寓酒店预订，而是在私人业主那里预订，所以完全没有管理。 如果您有兴趣入住这里，我建议您在官方公寓酒店网站上预订。他们似乎也接受以弗朗西斯酒店 (Francis Hotel) 的名义预订。Agora 上有一些私人房产，但我不推荐。我推荐由普林广场二号酒店 (Prine Plaza II Hotel) 经营的那间。私人房产和酒店房产的房间有所不同。我还住过一间角落房，视野很棒。 这栋楼非常破旧，私人房产和酒店房产的混合意味着管理上肯定存在盲区。 然而，地理位置弥补了这一切。绿化带就在眼前，较高的楼层可以看到绿化带的景色。 此外，空中走廊连接着 Landmark、Glorietta、One Ayala 和 Rustan，是马尼拉最便捷的交通方式。 Landmark 的地下室有一个大型超市，是购买生活用品和饮用水的好地方。 一楼有一家便利店、两家自助洗衣店（我不推荐那家“说脏话”的自助洗衣店，它真的很脏）和一家按摩店。 入口旁边的按摩店性价比特别高，而且在回住处的路上就能放松身心享受按摩，不用特意跑一趟，非常方便快捷。 屋顶泳池虽然不大，但设施齐全。长期住客可以游泳，是消磨时间的便捷方式。 酒店还提供健身房和早餐，但我从来没用过。费用大概在 450 比索左右。 不过，酒店的设施普遍比较陈旧，维护得也不是 100%，所以不要指望它能达到五星级酒店的清洁程度。 大堂的安全保障非常严格。 你需要打电话到大堂才能使用电梯，这有点麻烦。你可以免费通过 Viber/Whatsapp 联系他们。 （原文） 나는 공식적인 콘도텔에 예약을 한게 아니라, 콘도 개인 소유자에게 예약을 해서 관리가 전혀 이루어지지 않았다. 이 곳에 투숙하도 싶다면, condotel 공식홈페이지에서 예약 하길 추천한다. francis hotel이라는 이름으로도 예약을 받는거 같다. 아고라에서 개인이 일부 올리기도 하는대, 추천하지는 않는다. prine plaza ii호텔에서 운영하는 곳을 추천한다. 개인소유와 호텔소유의 객실은 다르다. 또한, 나는 코너에 위치한 객실에 숙박하였는데 전망이 매우 우수하였다. 건물이 매우 낙후되었고, 개인소유와 호텔이 뒤섞여 있어 관리의 사각지대가 분명히 존재한다. 하지만, 이 모든 것을 상쇄하는 장점은 바로 입지조건이다. 바로 앞이 그린벨트가 위치하였고, 고층에서는 그린벨트를 조망할수 있다. 또한, landmark, glorietta, one ayala, rustan등이 skywalk로 모두 연결되어있어서 편의성이 마닐라에서 최고라고 단언한다. landmark 지하에 큰 마켓이 있어, 식료품 및 물등을 사기 좋다. 1층에 편의점과 2곳의 세탁소(let’s talk dirty세탁소는 추천하지 않는다 정말 더러움을 이야기하게 된다), 마사지샵이 있다. 특히 입구 옆에 있는 마사지샵은 가성비가 좋고, 숙소로 돌아갈때 마사지를 위해 별도의 이동없이 쉽게 피로를 풀고 들어갈수 있어 엄청나게 편리하고 좋은 장점이다. 작지만, 옥상에 수영장도 갖추고 있어, 사용할만하다. 장기간 투숙하면 수영도 할수 있어 시간을 보내는대 용이하다. 체육시설도 있고, 조식도 가능한데 한번도 이용하지는 않았다 P450정도 하는거 같다. 하지만 전반적으로 시설이 낙후되고 관리가 100% 이루어지고 있지는 않아, 5성급 호텔 수준의 청결함은 기대하지 말아야한다. 안정과 보안은 로비에서 철저하게 관리된다. 엘레베이터는 전화로 로비에 연락해서 말을해야, 이용할 수있는 번거로움이 있다. viber/whatsapp으로 무료로 연락 할 수 있다.

（由 Google 翻译）地点五颗星，出门就有连通道前往购物中心。但整栋大楼应该很有年纪，走道大多潮湿感，特别的电梯上下都需要预约，有电梯先生服务，自己按都无效，还好服务快速。游泳池应该很久没有装修，绿化工作没有持续，所以杂草丛生。整栋大楼有bnb也有饭店型房间，也有个人住家满特别的，楼下报到时还是需要证件拍照存证。楼下有按摩店和便利店，面包坊，还有洗衣店最低4kg,200php，两日可拿。 （原文） 地點五顆星，出門就有連通道前往購物中心。但整棟大樓應該很有年紀，走道大多潮濕感，特別的電梯上下都需要預約，有電梯先生服務，自己按都無效，還好服務快速。游泳池應該很久沒有裝修，綠化工作沒有持續，所以雜草叢生。整棟大樓有bnb也有飯店型房間，也有個人住家滿特別的，樓下報到時還是需要證件拍照存證。樓下有按摩店和便利店，麵包坊，還有洗衣店最低4kg,200php，兩日可拿。

（由 Google 翻译）这家酒店虽然比较老，但位置就在马卡蒂中央商务区的中心地带，方便前往商场、餐厅、银行和公共交通。房间宽敞干净。床很舒服。浴室整洁。空调很好。无线网络可用。房间里甚至还配有全尺寸冰箱和微波炉。便利店就在隔壁。 （原文） This is an older property but the location is right in the center of the Makati CBD - accessible to malls, restaurants, banks and transportation. The room was spacious and clean. Bed was comfortable. Tidy bathroom. Good air conditioning. WiFi works. There’s even a full size ref and microwave in the room. Convenience store right next door.

（由 Google 翻译）房间还不错，挺体面的。虽然每次用电梯都要叫保安有点麻烦，但为了安全起见，这点小麻烦也算值得。至少你知道他们不会随便让陌生人上下楼。 （原文） Rooms are okay and decent. Though its kind of a hassle to call the guard everytime when using the lift but its a little tradeoff for the security. At least you know they dont just let random people up and down.

（由 Google 翻译）我们非常喜欢在Aruga Rockwell的住宿体验。它非常适合我们一家人——超级舒适，带孩子的旅行也变得轻松许多。设备齐全的厨房和冰箱让我们不想外出就餐时也能轻松烹饪。公寓里有洗衣房，这真是一大亮点。公寓有三个淋浴/浴室，全家入住感觉棒极了——无需等待，轻松无压力。一切都干净整洁，经过精心设计，而且非常方便。一定会再次入住！ （原文） We absolutely loved our stay at Aruga Rockwell. It was perfect for our family—super comfortable and made traveling with kids so much easier. The full kitchen and fridge made it easy to cook meals when we didn’t feel like eating out, and having laundry in the unit was a huge plus. The apartment had three showers/bathrooms, which was amazing with the whole family—no waiting, no stress. Everything was clean, well thought out, and just really convenient. Would definitely stay here again!

（由 Google 翻译）我们在阿鲁加酒店度过了非常愉快的时光！我们预订了双卧室套房，空间和设施都非常完美。能够步行前往各个地方，而不用在拥堵的交通中开车，真是太棒了。服务一流——每个人都非常友好热情。下次来马尼拉，我们一定会再次入住这里！ （原文） Loved our time in Aruga! We got the 2 bedroom suite and the space and amenities were perfect. Being able to walk to places instead of driving in traffic was v nice. Service was top notch - everyone was so friendly and accommodating. We will definitely stay here next time we’re in Manila!

（由 Google 翻译）房间干净整洁。我很喜欢这间两居室套房，因为对我们一家人来说空间很大。他们甚至给我女儿的生日惊喜，唱了一首歌，还送了个迷你蛋糕。工作人员非常友好热情。不过，他们没有为吸烟者/电子烟用户设置专门区域。总而言之，我会再次预订阿鲁加酒店。 （原文） Rooms were clean and crisp. Love the 2br suite since it was huge for our family. They even surprised my daughter for her bday with a song and a mini cake. Staff was super nice and friendly. Though for smokers/vapers, they have no designated area at all. All in all, will book in Aruga again.

（由 Google 翻译）包括客房服务、前台和餐厅在内的所有部门都提供了卓越的服务。 总结：我强烈推荐阿鲁加酒店给所有想在马尼拉大都会地区住宿的人。这是一家五星级的酒店。——MD Bayani Elma，美国马里兰州。特别感谢Paul和Bianca提供的优质服务。 （原文） Superior service in all departments including housekeeping, front desk and restaurant people Summary I would highly recommend Aruga for anybody who wishes to stay in the Metro Manila area. This is a 5 star place to stay. - MD Bayani Elma Maryland USA. Shoutout to Paul and Bianca for the great service

（由 Google 翻译）我们一直很喜欢住在阿鲁加酒店。我们总是在阿鲁加庆祝一些特别的事情。房间宽敞干净。服务总是很棒，工作人员也非常乐于助人。特别感谢那些帮助我儿子劳伦斯预订房间的人，也感谢漂亮的爵士乐。下次再见，阿鲁加酒店！ （原文） We always love staying in Aruga Hotel. We always celebrate something special in Aruga. The rooms are spacious and clean. Service is always great and the people so helpful. Special thanks to those people who assisted my son Lawrence in securing our room and thanks to pretty Jazz.Till next time aruga hotel!

（由 Google 翻译）房间干净整洁，入住办理快捷方便，员工服务周到。酒店位置优越，出行十分便利，整体体验流畅无忧。强烈推荐给任何想要享受舒适便捷住宿体验的旅客。 （原文） Clean rooms, fast check-in, and excellent staff. The location made everything convenient, and the overall experience felt smooth and hassle-free. Highly recommended for anyone who wants comfort without complications.

（由 Google 翻译）太喜欢这个地方了。感觉很温馨。所有员工都很热情好客。特别要感谢Paul、Bianca、Kairo、Karen和Dan，他们太棒了！我在这里庆祝了生日，他们还送了我免费蛋糕🥹🥹 （原文） Love the place so much. Very homey. Alls of the staff members are very accomodating. Special mention to Paul, Bianca, Kairo, Karen & Dan, they are the best! I celebrated my birthday here and they gave me free cake 🥹🥹

酒店房间算干净，装修也ok。靠greenbelt 进

同区域中相比性价比较高

（由 Google 翻译）在到达酒店之前，我给 Honey Grace 女士发了一封电子邮件，请求帮忙安排一间安静的房间，因为我们都是老年人，因为我们读到了好评，所以要求了这个房间。 我们今天入住，空调、房间、浴室都很干净，我们很高兴。帮我们搬行李的那个人态度热情友好。他甚至帮助我们看电视频道，因为我们老年人的视力不太好。从保安、接待处到帮助我们的人，一切都很棒。很棒的服务。保安很友善地向我们介绍了附近餐馆的一些信息。 我一定会再回来的。 （原文） Before arriving at the hotel I emailed Ms Honey Grace for assistance to have a quiet room as we are both senior citizens who requested the room as we read good reviews. We checked in today and the air con , room, bathroom was clean and we are happy. The guy who helped us bring our luggage up had a warm and friendly approach. He even helped us with the TV channels as seniors our eye sight not so good. Everything was great from the security, reception and they guys who helped us. Wonderful service. The security guard was kind to direct us on some information on restaurants nearby. I will definitely come back again.

（由 Google 翻译）我非常喜欢这家酒店！房间宽敞，香气扑鼻，我到达时很干净。工作人员友好热情，解答疑问也很快。酒店交通便利，靠近绿化带和地标建筑，这点我很喜欢。 我点了他们的自助早餐。虽然我喜欢员工的服务，但我觉得菜品种类不够丰富，油炸和油腻的食物比较多。希望他们能提供一些汤或蔬菜来平衡一下。 总的来说，如果你正在马卡蒂寻找一个舒适的住宿，强烈推荐这家酒店。 （原文） love my stay in this hotel! room is spacious, well scented and clean when i arrived. the staff are friendly and quick to respond as well for inquiries. love its accessibility also to greenbelt and landmark. ordered their breakfast buffet. though i love the service of the staff, i find the offerings lacking variety. there were more fried and oily food. Wish they could balance it out with more soup or vegetable dishes. but overall, highly recommending this place if you're looking for a good place to stay in Makati.

（由 Google 翻译）房间很干净，床也还可以。 淋浴水压不错，但是排水管堵塞，导致淋浴和洗手池都很难冲水。马桶只有手持式喷枪。 酒店设施非常简陋，最好自带。附近有药店和便利店，可以去那里买东西。 我住了好几晚，但房间都没有打扫。我住过很多酒店，这是第一次遇到这种情况。在门上挂个告示会更安全。 食物不太好。虽然是自助餐，但是食物吃完了他们也不补充，而且后门的服务员都在偷懒。他们在前台玩手机，根本不干活。虽然早上7点才到，但还是有很多食物没上。餐具也不齐全，没有杯子、勺子或叉子。 附近有个大型购物中心，步行即可到达。 总的来说，这家酒店还算可以。作为一家商务酒店，它还算可以，服务也与价格相符。 （原文） 部屋は清潔。ベッドも問題無し。 シャワーの水圧も良い。下水管はシャワーも洗面も詰まって流れ悪い。トイレはハンドウォッシュレットガン。 アメニティは最低限。自分のものを持ってきた方が良い。近くにドラッグストア、コンビニがあるのでそこで購入もできる。 連泊したが部屋の清掃が入らなかったことあり。色んなホテルに泊まってきたが初経験。ドアに札を掛けたほうが無難。 食事は美味しくない。ビュッフェ形式だが無くなっても供給されず、スタッフはバックドアでサボっている。受付で携帯電話を操作してて仕事しない。7AMの早い時間にも関わらず、無くなっている食べ物が多数あり。グラスも無かったり、スプーンやフォークも無い。 近くに巨大なモールあり。徒歩で行ける距離。 総じてそれなりのホテル。ビジネスとしてはあり。安さ相応のサービス。

（由 Google 翻译）与旧房间相比，这个房间价格相当昂贵（但位置在马卡蒂市中心👍👍）……房间相当旧，热水壶很脏，使用前必须检查一下……我打电话叫工作人员来换热水壶，因为它很脏……我喜欢这间房间的一点是淋浴水流强劲，我非常喜欢👍……总的来说，住起来还不错，但还有其他比这更便宜、更好的选择。 （原文） ห้องพักถือว่าราคาสูงถ้าเทียบกับสภาพของห้องที่เก่าแบบนี้(แต่สถานที่อยู่ใจกลางเมืองmakati👍👍)…. ห้องค่อนข้างเก่ามากอุปกรณ์ต้มน้ำสกปรกมากต้องตรวจก่อนใช้งาน… ฉันเรียกพนักงานให้มาเปลี่ยนกาต้มน้ำร้อนให้ใหม่เพราะสกปรก…. สิ่งหนึ่งที่ฉันชอบห้องพักที่นี่คือน้ำฝักบัวแรงมากฉันชอบมาก👍… โดยรวมก็พักได้แต่ก็มีตัวเลือกอื่นที่ราคาถูกและดีกว่านี้เหมือนกัน

（由 Google 翻译）酒店靠近购物中心，交通非常便利。前台接待员也很好沟通。不过，虽然房间很干净，但我觉得就这个价格来说，他们还可以再改进一下。 （原文） ショッピングモール近くにあり、非常に使いやすいホテルです。受付もすごく話しやすいです。ただ、部屋が綺麗だけど、値段の割にはもう少し頑張れないかなというくらいです。

（由 Google 翻译）我们在Nest Nano度过了非常愉快的两天。房间干净整洁，床也很舒服。工作人员超级友好高效。我们一定会再次入住！ （原文） We enjoyed a lot the two days we spend in Nest Nano. The rooms are clean abd the beds comfortable. The staff is super nice and efficient. We're gonna repeat for sure!

（由 Google 翻译）房间——价格合理，还算可以接受。不过可以听到外面的噪音。淋浴有冷热水可选。有洗发水和沐浴露，但没有香皂。CR 前面也没有地垫。插座很多。 服务——不接受 gcash 存款。 位置：靠近教堂和餐馆。与波夫拉西翁的其他酒店相比，噪音不算太大，因为这里不在车辆通行的路线上。 （原文） Room - decent for the price that you paid. Though you can hear outside noise. The shower has hot and cold options. There’s shampoo and body wash but no soap. There’s also no floor mat in front of the CR. Lot of outlets. Service - can’t accept gcash for deposit tho. Location: Near the church and eateries. Not too loud when compared with other hotels in Poblacion since it is not the route of vehicles.

（由 Google 翻译）工作人员热情周到，彬彬有礼。然而，我睡得不好，住得也不舒服。房间隔音不好。门很难开关，必须用力敲才能关上。房间里没有牙刷和牙膏，所以我只能向工作人员要。由于下大雨，马桶的天花板滴水。地理位置不佳，道路非常狭窄。 总的来说，这家酒店经济实惠，但舒适度不够。 （原文） Staff are accommodating and polite. However, I was not able to sleep well and did not find comfort staying in the property. The room is not sound proof. The door is hard to open and close, you have to bang it hard so you could close it. Toothbrush and toothpaste are not available in the room, so I had to request it. Due to heavy rain, water is dripping from the ceiling of the toilet. The location is not good as it has a really narrow road. Overall, the property is economical but does not offer comfort.

（由 Google 翻译）服务和环境都棒极了！我在这里住了大约90天，这里的工作人员让我们的住宿体验非常棒。感谢Donna女士、Ronnel先生、Jayson、Nicole和Angelo，以及所有其他工作人员。期待再次入住这里。 （原文） The service and place is amazing! Been staying here for around 90 days and these people made our stay amazing. Kudos to ma'am Donna, sir Ronnel, Jayson, Nicole, and Angelo and to all the other staffs. Looking forward to stay here again

（由 Google 翻译）警告：这是我住过的最差的酒店。非常老旧，蟑螂成灾，而且完全破败不堪！什么都不能用，我不得不换了三次房间。要么空调坏了，要么无线网络坏了，要么电视坏了，而我最终决定住的那个房间甚至没有钥匙，所以每次都要工作人员帮我开门。床上用品和毛巾都很脏。我被安排到的第一个房间的淋浴间里爬满了上百万只蟑螂……就像恐怖电影里直接出现的场景。太恶心了！工作人员很好，一直带我看不同的房间，直到我终于找到一个空调能用的房间，但房间还是很脏。不要相信漂亮的照片和虚假的评论。我预订了 3 晚，但只住了一晚就离开了。我再也不会住这家酒店了。 （原文） WARNING: Worst hotel I’ve ever stayed in. It’s very old, cockroach infested. and completely dilapidated! Nothing works, I had to change rooms 3 times. Either the AC didn’t work, the wifi didn’t work, the TV didn’t work, and the room I finally decided to stay in didn’t even have it’s own key, so the staff had to open the door for me every time. The bedding and towels are filthy. The 1st room I was given had the shower crawling with a million cockroaches… like something straight out of a horror movie. So disgusting! The staff were nice and kept showing me different rooms, until I finally found one which had working AC, but the room was still seriously filthy. Don’t believe the pretty pictures and the fake reviews. I had booked for 3 nights but left after one. I will never ever stay at this hotel again.

（由 Google 翻译）虽然淋浴间有头发，地板一点也不脏，但还是物有所值。房间很宽敞，有冰箱、保险箱、电视，甚至还有洗手池。我太喜欢这家酒店了。下次再来马尼拉，我一定会预订这里。 100% 推荐。 （原文） Aunque la ducha tenía pelos y el piso no tenía un poco de suciedad por el precio valía la pena , la habitación es amplia y tenía refrigerador, caja fuerte , tv hasta un lavadero . Me encantó este hotel ,cuando regrese a manila reservaré si o si aquí .. 100% recomendado

（由 Google 翻译）一分价钱一分货……但有些设施几乎为零。床很脏，只有一个枕头。房间里还有小蟑螂。我觉得床上还有几只虫子咬过。他们提供的毛巾看起来像是用在地板上的，不再洁白干净。我们没有用冰箱，因为它看起来很笨重。位置方面，它还不错，因为它靠近Poblacion（马卡蒂的夜生活区）。说实话，不要被Agoda/Tripadvisor之类的网站上的照片所迷惑。一定要查看住过客人的评价。 请注意，他们还会要求您支付1,500菲律宾比索（26美元）的押金。退房时可退还。 （原文） You get what you pay for… but some amenities were close to non-existent. The bed was dirty and only had one pillow. There were also small roaches around the room. I think also got a few insect bites from the bed. The towels they provided look like they were used on the floor, it was no longer white & clean. We didn’t use the refrigerator since it looked clunky. Location wise, it’s fine since it’s near Poblacion (the night distrct of Makati). Honestly, don’t be fooled by the pictures in Agoda/Tripadvisor or whatever. Always check the reviews of people who stayed. Please be aware that they’ll also require you to pay Php1,500 ($26) for the security deposit. It’s refundable upon checking out.

（由 Google 翻译）我们从2月9日到2月13日住了四晚，总的来说，这是一次很好的体验。酒店的位置非常方便，位于中心区域，可以轻松前往许多景点和餐馆。我们距离 Greenbelt 仅几步之遥，街对面就有一家药店，让我们可以轻松购买住宿期间所需的任何必需品。这个社区让人感到安全和热情，这增加了我们的舒适度。 我们惊喜地发现我们抵达后已经升级到了更好的房间。房间本身大小合适，提供充足的放松空间。一个突出的特点是宽敞的浴室，令人印象深刻，尽管我们确实注意到缺乏用于存放洗漱用品和个人物品的存储空间。此外，淋浴的水压没有我们希望的那么强，这是一个小小的不便。 房间的清洁程度值得称赞，我们非常感谢我们的管家在我们住宿期间保持一切完美无缺。床有点舒服，不过如果再多一点支撑就更完美了。 一个缺点是我们夹层房间的噪音水平。我们可以清楚地听到楼下客人就餐的谈笑声和路上吉普车驶过的声音，偶尔会扰乱我们的平静。每日自助早餐包括在内（一次），但不太符合我们的口味。 尽管存在这些小问题，但工作人员确实是我们体验中的亮点。他们始终彬彬有礼，乐于助人，并且真诚地愿意为我们提供所需的任何帮助。接待区气氛热烈而温馨，为我们的访问奠定了积极的基调。总的来说，我们度过了愉快的时光，并感谢团队的努力，只有一些需要改进的地方。感谢您的美好体验！ （原文） We stayed for four nights from February 9 to February 13, and overall, it was a good experience. The hotel's location was incredibly convenient, situated in a central area that allowed for easy access to many attractions and eateries. We were just a short walk from Greenbelt, and having a drug store directly across the street made it easy to pick up any necessities we needed during our stay. The neighbourhood felt safe and welcoming, which added to our comfort. We were pleasantly surprised to find that we had been upgraded to a better room upon arrival. The room itself was a decent size, providing ample space to relax. One standout feature was the expansive bathroom, which was impressive, although we did notice a lack of storage space for our toiletries and personal items. Additionally, the water pressure in the shower was not as strong as we had hoped, which was a minor inconvenience. The cleanliness of the room was commendable, and we greatly appreciated how our housekeeper kept everything immaculate throughout our stay. The bed was somewhat comfortable, though a little more support would have made it perfect. One drawback was the noise level in our mezzanine room. We could clearly hear the chatter and laughter of guests dining downstairs and the sounds of jeepneys passing by on the road, which occasionally disrupted our peace. The daily breakfast buffet was included (once), but it wasn't quite to our taste. Despite these minor issues, the staff were truly the highlight of our experience. They were consistently polite, helpful, and genuinely willing to assist us with anything we needed. The reception area had a warm and welcoming atmosphere, setting a positive tone for our visit. Overall, we had a pleasant stay and appreciate the team's efforts, with just a few areas for improvement. Thank you for a nice experience!

（由 Google 翻译）自助早餐简直就是个诱饵骗局。跟长滩岛的阿斯托里亚卡伦特酒店比起来简直是小巫见大巫。套餐很普通，菜品也很普通。这家酒店没什么特别之处。像巧克力酱华夫饼这种要求，酒店都不太乐于助人。绝对不会再来这家酒店，也不会再住任何一家新的阿斯托里亚酒店。这个品牌和声誉毫无意义。每家阿斯托里亚酒店的服务和质量都参差不齐。绝对不是我花钱买的。 我入住的时间是5月28日至6月1日。真是后悔选了这家酒店。 （原文） The breakfast buffet was a bait and switch scam. Nothing compared to Astoria Current in Boracay. Plated meal and average food. Nothing special about this hotel. Not a very accommodating hotel for a request like a waffle with chocolate syrup. Definitely will not be coming back to this hotel or any new Astoria hotel. The brand and reputation has no meaning. Each Astoria hotel is sporadic in service and quality. Definitely not what I paid for. I stayed between May 28 - June 1st. Such a regret picking this hotel.

（由 Google 翻译）我和爱人预订了2025年7月21日至22日在阿斯托利亚绿带酒店（Astoria Greenbelt）的住宿，因为我们要在马卡蒂参加一个重要的商务会议。我们特意选择这家酒店是因为它的位置，并期望它能提供一些基本的便利设施，比如停车场。 但我们一到就立刻失望了。外面的保安问我们是来吃自助餐还是来办理入住手续的。当我们说是来办理入住手续的，他却让我们把车停在两个街区外的绿带购物中心停车场——而且不保证有空位。任何在马卡蒂的购物中心停车的人都知道这有多难。 我们惊讶地发现，只有自助餐的顾客才能享受代客泊车服务，而酒店的客人却不得不在酷暑中拖着行李步行才能到达酒店。这公平吗？那些付钱更多——那些过夜的客人——受到的待遇比用餐者更差？ 我们当场要求退款，因为这种安排实在令人无法接受——但他们拒绝了，即使我们根本没用过房间。 更糟糕的是，我老公有心脏病，他们还指望我们把车停得远远的，在烈日下步行。我们预订会议附近的酒店，目的就是为了方便舒适。结果却变成了压力和失望的源头。 这家酒店没有专用停车场，没有代客泊车服务，而且除了房费外，还要你支付商场停车费。每次出门，你都得一路走回商场去取车。简直荒唐。 如果你珍惜时间、健康，甚至只是基本的酒店服务标准，就不要预订这家酒店。这次经历彻底毁了我们的一天。 （原文） My spouse and I booked a stay at Astoria Greenbelt from July 21 to 22, 2025, as we had an important business meeting in Makati. We specifically chose this hotel for its location and expected it to offer basic amenities — like a parking area. But the moment we arrived, we were immediately disappointed. The guard outside asked us if we were there for the buffet or to check in. When we said we were checking in, he told us to park at the Greenbelt mall parking, which is two blocks away — with no guarantee of available slots. Anyone who’s tried parking at a mall in Makati knows how hard that is. We were shocked to find out that only buffet diners get valet parking, while actual hotel guests have to walk in the heat, carrying their luggage, just to get to the hotel. How is that fair? The guests who pay more — the ones staying overnight — are treated worse than diners? We requested a refund on the spot because this arrangement was unacceptable — but they refused, even though we hadn't even used the room. To make things worse, my spouse has a heart condition, and they still expected us to park far away and walk under the sun. The whole point of booking a hotel near our meeting was for convenience and comfort. Instead, it turned into a source of stress and disappointment. This hotel has no dedicated parking, no valet for guests, and expects you to pay mall parking fees on top of your room rate. And every time you go out, you'll need to walk all the way back to the mall to get your car. Absolutely ridiculous. If you value your time, your health, or even just basic hotel service standards, do not book this hotel. This experience completely ruined our day.

（由 Google 翻译）工作人员非常有礼貌，自助早餐也很棒。也正是在这里，我意识到自己不喜欢没有窗户的酒店房间，因为我们住的那间房间就是没有窗户的。唯一的问题是隔音效果差，我能听到隔壁房间有人在放音乐，甚至有人在练拳击。这很让人分心，破坏了原本愉快的入住体验。虽然酒店目前正在装修，但我希望他们能解决这个问题，提升客房的整体舒适度。 （原文） The staff is very courteous, and their breakfast buffet is great. It’s also where I realized that I dislike hotel rooms without windows, as that’s what our room had during our stay. My only problem was the poor soundproofing, since I could hear the person from the next room playing music and even practicing boxing. It was quite distracting and took away from the otherwise pleasant experience. Although the hotel is currently undergoing renovations, I hope they address this issue and improve the overall comfort of their rooms.

（由 Google 翻译）地理位置优越。房间感觉有点老旧。我的房间没有热水，但工作人员很快就帮我换到了另一个房间。听起来像是屋顶在施工，而且我的房间噪音很大。 总体服务不错。 （原文） Great location. Rooms felt a bit old and tired. No hot water in my room but the staff very quickly swapped me over to another room. Sounded like there was some construction on the roof and was awfully loud in my room. Good overall service.

（由 Google 翻译）房间的空调摇杆坏了，墙上有明显的溢出物，电视也摆放不正。不过早餐不错，种类有限，但种类齐全，有沙拉、鸡肉、牛肉和猪肉。电梯很小，一次只能容纳几个人。 （原文） Room’s AC swing is busted, wall has visible spills, and TV’s off-centered. But breakfast is a win, limited but complete with salad, chicken, beef, and pork. The elevator is small, can fit only few at a time.

（由 Google 翻译）我们被告知赢得了自助餐和 3 天 2 晚免费住宿礼券，可在 Astoria 或其合作伙伴酒店（无论是本地还是国际）使用，但我们被骗购买了会员资格（我们没有购买，但仍然获得了礼券）。然而，当我们尝试使用“礼券”进行预订时，他们并没有将我们的预订纳入其中，并且总是收到回复说我们选择的酒店全年都已客满，我们在酒店网站上查看后发现，该酒店仍有空置房间！ （原文） We were contacted that we won a buffet and gift certificate of 3 days and 2 night free accomodation for any Astoria or Tied-up partner hotels whether locally or internationally, but got scammed into purchasing membership (which we didn't, but still was given gift certificate) However, when we are trying to book using the "GIFT CERTIFICATE" they are not accomodating onto our bookings and always got a reply that the hotel we chose was full for the whole year, and we check on the hotel's website there are still vacant scheds on the said hotel!

我在酒店入住了一个月，没有任何优惠政策就算了，2024年2月25日下午17:15分酒店把我的房间断电了。 上午10点，我的外卖送到了前台，打电话给前台让帮忙送到房间，得到的回复是：NO.我在预定的app上进行了对酒店的投诉，过了半个小时把我的餐送上来，酒店经理一直拿着餐堵在门口，反复表示退房时间是12点，最后在我要发火之前把餐给我。由于这一系列事件导致我原本的计划打乱，我在viber上与酒店工作人员明确说明了我会在下午6点退房，并支付延时费，工作人员不断重复告知我：他们经理说，我现在就需要退房。因为预定这件房间的客人在路上。 1、酒店的入住时间是14点。 2、客户预定房间仅能预定房型，无法准备预定房间号。 3、不可能所有预定该房型的客人全部在2点办理入住。 酒店重复不断的以预定该房间的客人在路上为由太过于牵强，且我提出延时到18点退房是因为之前有次退房搞晚了，酒店前台告知我，我可以延时到18点退房，支付600peso的延时费即可。但是这次工作人员告知我的是我仅可延时到16点，且需要支付630peso延时费。在于工作人员沟通过程中，由于太累导致睡着，等我睡醒，17点，正准备洗簌退房，酒店于17:15分给我的房间断电，且我预定酒店的app官方跟酒店联系沟通，酒店给予的回复是不会给我的房间通电，我需要现在就退房。 以及之前还有次外卖到了，我给前台打了2个电话，差不多一个小时才给我送上来，送上来餐都凉了。 1、在明确表示会续住晚些下去前台办理，她会不断的打电话到你的房间，或者捶门（敲门的力度很大）让你赶紧提供续住的订单号，不管你当下是不是有事情在忙。 2、酒店提供的送餐服务，除了有一个笑容很甜的前台小姐姐当班时送的很积极外，其它时候都需要等很久。有次外卖到了，我给前台打了2个电话，差不多一个小时才给我送上来，送上来餐都凉了3、以断电形式逼一个长期客人退房。 4、前后2次给出的延时退房政策不一样。 大部分工作人员态度很好，很热情。但这家酒店经理，遇到问题的处理方式过于强硬，没有危机处理能力。且情商特别的低，对客户不尊重。服务意识极差。

入住很房间很方便，但是没有吹风机，没有拖鞋，没有洗漱用品

临街的房子几乎没隔音，晚上无法入睡，对面还有两只斗鸡半夜就在打鸣，热水忽热忽冷，送的早餐简陋至极。

（由 Google 翻译）我不推荐这家酒店。早餐连面包都没有，而且街角的任何一家折扣店都买不到面包。早餐只能吃不上。此外，一切都乱糟糟的。房间很干净，但很臭。有一间房间的窗户挂在墙上，可以望到后院。我一点也不喜欢。我不会推荐这家酒店。有很多更好、更精致、价格更实惠的酒店，但早餐根本不值这个价。你得在前台买水。 （原文） I don't recommend this hotel. There isn't even any bread for breakfast, and you can't buy bread from any discount store around the corner. You have to eat breakfast without bread. Furthermore, everything isn't as it should be. The rooms are clean, but they stink. One room has a window on a wall that looks out onto the back courtyard. I didn't like it at all. I wouldn't recommend it to anyone. There are better, nicer hotels with better prices, and the breakfast isn't worth the price. You have to buy water at reception.

（由 Google 翻译）酒店干净整洁。入住时需支付押金。早餐供应时间为早上6点至9点。 停车风险自负。 （原文） The hotel is clean. There is a security deposit upon check in. The breakfast is form 6-9am. Park at your own risk.

（由 Google 翻译）我在这家酒店度过了一段非常愉快的时光。工作人员非常友好且乐于助人。GRAB 点餐服务也很好用。 （原文） Ich habe sehr gute Erfahrung mit dem Hotel gemacht. Das Personal ist sehr freundlich und hilfsbereit. Auch mit der GRAB bestellung klappt es sehr gut von den Hotelpersonal

（由 Google 翻译）工作人员非常热情周到，乐于助人。地理位置非常便利，离我上班的地方也很近。我会推荐给朋友。 （原文） The staff were very accomodating and helpfull. The location was very convenient to my work place. Will recommend to my friends.

感觉还可以

（由 Google 翻译）这是一次很好的住宿体验，房间大小合适。工作人员很友好，乐于助人。我唯一不喜欢的是浴室。浴缸有设计缺陷。洗澡的时候水会从浴缸溢出到浴室地板上，尽管我在浴缸里有浴帘，所以我不得不跪下来洗澡。 （原文） It was a good stay, the rooms are reasonably sized. Staff are friendly and helpful. The only thing i didn't like are the bathrooms. The bathtub has a design flaw. Water spills over the tub to the bathroom floor while taking a shower even though I have the shower curtains inside the tub, so i had to kneel down to shower.

（由 Google 翻译）酒店本身很漂亮，客房设施齐全，提供舒适愉悦的住宿体验。工作人员非常出色，友好、专业，随时准备提供帮助。特别感谢行李员、接待团队和代客泊车员，他们的热情服务让我们感到宾至如归。虽然我们非常享受在酒店的夜晚，但酒店的位置并不如我们预期。酒店位于红灯区，这让我们的抵达和整体环境都有些不舒服。不过，一旦进入酒店，体验就非常棒，团队的热情好客给我们留下了深刻的印象。 （原文） The hotel itself is beautiful, with well-appointed rooms that provide a comfortable and enjoyable stay. The staff were exceptional; friendly, professional, and always ready to assist. Special appreciation goes to the bellboy, reception team, and valet, whose warm service made us feel very welcome. While we truly enjoyed our night in the hotel, the location was not what we expected. Being situated in a red-light area made the arrival and overall surroundings somewhat uncomfortable. That said, once inside, the experience was excellent, and the team’s hospitality made a lasting impression.

（由 Google 翻译）我在马尼拉最喜欢的酒店。房间宽敞，价格合理，地理位置优越。员工也很棒。没错，房间虽然有些老旧，但这正是我喜欢这家酒店的原因。没有刺眼的LED灯。 （原文） My favorite hotel while in Manila. The rooms are spacious. The rooms are reasonable and the location is excellent. Staff are great too. Yes, the rooms are dated and that is exactly what I love about this place. No bright LED lights to hurt your eyes.

（由 Google 翻译）嗯……怎么说呢。位置嘛，怎么说呢……挺有意思的，交通也还算便利。酒店怎么样？房间干净整洁。员工友善，总是彬彬有礼，乐于助人。房间设施也不错。冰箱。免费赠品。茶、咖啡和瓶装水。网络也很棒。房间禁烟……还有带淋浴的浴缸！提供洗漱用品。周围有很多餐厅和“小酒馆”。附近有杰拉德套房，里面有一家装饰艺术风格的小餐厅。简直是一片喧嚣中的绿洲！我喜欢贝拉吉奥……哦，对了，那里还有个猎犬地板酒吧，还有乐队表演。早餐是在世界上设备最齐全的美式餐厅享用的。还装了凯迪拉克！来这里试试吧！他们甚至还有短期住宿，适合那些只想躺上三个小时的人！！！！ （原文） Well... what can I tell you. The location is shall we say...amusing. reasonable for transport. The hotel? Clean rooms. Nice staff always polite and helpful. Room facilities are fine. Fridge. Freebies. Tea coffee bottled water. Internet excellent. Non smoking rooms...and a bath with shower! Toiletries provided. Plenty of restaurants and 'dives' around. Nearby are the Gerald suites with small restaurant in an art deco style. An oasis set in madness! I like Bellagio...oh and there's a hound floor bar with bands. Breakfast in the best equipped American diner in the world. Cadillac installed! Try the place! They even have short term rooms for people who just want to lie down for 3 hours!!!!

（由 Google 翻译）我额外支付了27美元/晚的小型套房。空调出了问题。结果被降级到只有一半大小的豪华房，而且没有任何补偿。酒店员工很棒，但管理层需要更多培训，学习如何照顾回头客。 （原文） I paid $27/night extra for the junior suite. Had a/c problem. Got downgraded to Deluxe room half the size with no compensation. Hotel staff were excellent, management on the other hand need some more training on how to take care of repeating clients.

（由 Google 翻译）真的对这里没什么不好的评价。它位于红灯区的中心地带，但并没有我想象的那么吵闹——不过说实话，我通常凌晨两点以后才会入住。房间宽敞干净，床很舒服。无线网络和淋浴都很好用，客服也很棒。电梯直达两家餐厅——Filling Station 和 Cafe Cubana。下次来这座城市，我一定会再次入住这里。 （原文） Really have nothing negative to say at all about this place. Located in the heart of the red light district, and yet it was not as loud as I was expecting it to be - though to be fair, I usually was not in the room until after 2 am. Room was large and clean with a comfortable bed. Wifi and shower worked well, and customer service was excellent. Elevator stops directly at 2 restaurants - Filling Station and Cafe Cubana. I will most definitely stay there again the next time I am in the city.