比佛利山的45个最佳购物和商店

名店街，名牌云集！

钱不是钱的地方

很值得去

Fansi Place

不错 很多豪车。

（由 Google 翻译）这条标志性的极致优雅街道以其奢华精品店和璀璨的橱窗而闻名。即使不购物，漫步其中，感受迷人的氛围，或许还能邂逅几辆梦寐以求的座驾，也是一件令人愉悦的事情。 （原文） Strada iconica e super elegante, famosa per le boutique di lusso e le vetrine scintillanti. Anche senza fare shopping è bello passeggiare, respirare l’atmosfera glamour e magari avvistare qualche auto da sogno.

（由 Google 翻译）这里干净整洁，环境高雅，非常适合散步。遍布奢侈品商店，棕榈树摇曳生姿，散发着浓郁的比佛利山庄风情。即使不购物，这里也是漫步休闲、享受美好时光的绝佳去处。 （原文） Clean, upscale, and beautiful to walk around. Luxury stores, palm trees, and a really nice Beverly Hills vibe. Even if you’re not shopping, it’s a great place to just stroll and enjoy the area.

洛杉矶必游打卡之地

基本大牌子都有，东西很时尚。

很全的商场 就是经常装修

店多，打折力度也不错～

汇集一线二线品牌都有

很好的地方，非常喜欢

好👌

比佛利必打卡

（由 Google 翻译）洛杉矶比佛利山庄 (Beverly Hills) ，传闻全世界最尊贵住宅区。因此比佛利山庄自然脱离不了名人豪宅，比佛利山庄这个区域的高级住宅区被称为「白金三角」，是由比佛利山(Beverly Hills)、贝莱尔（Bel-Air）、及霍姆比山（Holmby Hills）三个地区组成。 同时也是贵气逼人的购物逛街圣地，除此之外，比佛利山庄还是许多电影影集热爱的拍摄场景。 （原文） 洛杉磯比佛利山莊 (Beverly Hills) ，傳聞全世界最尊貴住宅區。因此比佛利山莊自然脫離不了名人豪宅，比佛利山莊這個區域的高級住宅區被稱為「白金三角」，是由比佛利山(Beverly Hills)、貝萊爾（Bel-Air）、及霍姆比山（Holmby Hills）三個地區組成。 同時也是貴氣逼人的購物逛街聖地，除此之外，比佛利山莊還是許多電影影集熱愛的拍攝場景。

（由 Google 翻译）赫库兰尼姆古罗马别墅的真人大小复制品。精美艺术品。提前预订可免费参观。停车费25美元。太棒了。 （原文） Reproduction grandeur nature d’une villa romaine Herculanum. Avec des œuvres magnifiques. Gratuit sur réservation préalable parking 25 dollars splendide

（由 Google 翻译）一切都很干净，昂贵的东西是衣服和餐馆，但穿过街道到比佛利山庄字母是很好的，我建议去周围的公园 （原文） Muy limpio todo, lo caro son la ropa y restaurantes pero esta bien para pasear por las calles hasta las letras de Beverly Hills y recomiendo venir a los parques alrededor

（由 Google 翻译）一个值得探索、参观、购物、观察和欣赏的好地方， 绝对可以 （原文） Un buen lugar para conocer recorrer, Visitar, Ir de compras Observar y apreciar un lugar que te gustara Seguro que SÍ

（由 Google 翻译）比佛利山庄最昂贵的街道之一！这里有最知名的品牌商店！非常适合散步和拍照！ （原文） Uma das ruas de Beverly Hillis mais caras do mundo! Lojas das grifes mais famosas! Lindo para passear,bater belas fotos!!!!

（由 Google 翻译）这个地方很漂亮，有很多国际品牌和餐厅。我们很喜欢。 （原文） المكان جميل في الكثير من الماركات العالمية ومطاعم انبسطنا فيه

去完UCLA后来这里觅食，看到纽约著名的汉堡店shake shack时很开心，正要冲进去时发现了旁边的味千拉面，太惊喜了，赶紧来了一碗。购物广场很大，店铺品牌很多，还有亚马逊书店，值得来。推荐！！！

不错，挺舒服的地方，有个没吃过的不好吃的眉州东坡和吃过的不好吃的鼎泰丰。不可思议的是四周星巴克全下班了，

很棒

ucla附近甚至整个west la最棒的高端商场休闲中心，逛街，吃饭，看电影，适合来此度过一个惬意的周末下午

逛街休闲好去处

千万不要周末来，很多人，哟很多好吃的东西，小吃也很多，不错的感觉，饭店有很多人，适合中国人和外国人～

非常漂亮的购物商城

Gucci 店 中文名是古驰 ，是一家意大利奢侈品牌连锁店 ，由古奇欧 古驰在1921年在意大利创办 ，产品有时装 皮具 皮鞋👞腕表 领带 丝巾 香水 家居用品以及宠物用品等 特别是古驰包 是最具代表性的产品之一 以其精湛的意大利工艺 独特设计和标志性的双G标志而闻名于世，是以高档 豪华 性感的品牌形象成为时尚界的标杆 、也是身份和财富的象征！

（由 Google 翻译）几年前，我和女儿在古驰商店前，她玩得很开心，这家商店非常优雅 （原文） A few years ago me and my daughter was there in front of the Gucci store she had a great time very classy store

（由 Google 翻译）这是我们去过的最好的设计师品牌店之一。我们来这里是想给孩子买件衬衫。客户服务非常棒，款式种类繁多，选择也很多。店员给我们拿了大约20件衬衫让我们挑选。如果您想购买任何Gucci产品，强烈推荐这家店。 （原文） One of the best designer stores we have visited. Came in for child shirt. The customer service was excellent, range was amazing and there were so many options. We were brought around 20 shirts to choose from. Highly recommended if you are looking to buy any Gucci item to visit this store.

（由 Google 翻译）罗迪奥商店的迈克尔做得很好。他打量了我的鞋码。 我买了一双漂亮的男士黑色皮革马衔扣乐福鞋。 今天刚看了收据，发现很滑稽的是他们为这个包收取了 10 美分。 （原文） Michael at the Rodeo store did a nice job. He eyeballed my shoe size. I picked up a nice pair of Men's Loafers with Horsebit in Black Leather. Just looked at the receipt today and found it comical they charged 10 cents for the bag.

（由 Google 翻译）（没有购买任何商品）在我访问期间，Moses 仔细地参观了店内，并解释了一些商品，我们进行了愉快的交流。如果我以后决定买东西，我还会再来这里，因为 Moses 对产品线和设计师都很了解。 （原文） (No purchase made) during my visit, Moses walked through the store & explained certain pieces & a good conversation was had. I will come back to this location if I decide to buy anything down the road as Moses was knowledgeable on the product lines and designers.

（由 Google 翻译）这个位置本身就是一种审美体验！我很高兴我和我的母亲很快就受到了欢迎，我希望我记得他的名字。非常细心。 喜欢香水区，并看到展示的所有玻璃器皿。它让我对未来的餐厅如何组装有了一个愿景。美丽的菜肴！ 一定会回来的。 （原文） This location is such an aesthetic experience alone! I appreciate how quickly my mother and I were greeted, I wish I recalled his name. Very attentive. Loved the perfume area, and seeing all the glassware displayed. It gave me a vision for how I’d like my future dining room to be assembled. Beautiful dishes! Will definitely be back.

（由 Google 翻译）Gucci的状况已经大幅下滑。我们从古驰订购了一些壁纸，部分订单由比佛利山庄商店完成。打开包装后，我们一开始有点困惑。  包裹装在一个塑料袋里，就像是从亚马逊购买的某种假冒产品。  它没有配备我们都知道和期望的标志性包装。 此外，我觉得它没有收缩包装有点奇怪，一开始我觉得还好，但现在，在拼凑出线索后，我和我的妻子对从比佛利山庄商店运来的壁纸感到非常失望。 比佛利山庄商店给我们寄来了一卷二手壁纸。  由于它没有采用标志性的包装，收缩包装被打开，底部已被切掉，所以我不知道实际长度是多少，因为它现在小于所说的 11.5 英寸，边缘皱巴巴、起皱和磨损，而且卷不像从科斯塔梅萨运来的合法全新卷那样紧紧缠绕，所以你知道有人完全展开它并尽力将其再次卷起来。 再也不会了。 （原文） The state of Gucci has vastly declined. We ordered some wall paper from Gucci and the order was partially filled by the Beverly Hills store. We were a bit perplexed at first after opening the package.  The package came in a plastic bag like it was some kind of counterfeit product bought off of Amazon.  It didn't come with the iconic packaging we’ve all come to know and expect. Furthermore, I thought it was a bit weird that it wasn't shrink wrapped and I was fine with it at first but now, after piecing the clues together, my wife and I are totally disappointed with the wall paper shipped from the Beverly Hills store. The Beverly Hills store shipped us a USED roll of wallpaper.  As it does not come in the iconic packaging, the shrink wrap is opened, AND the bottom portion has been CUT off so I don't know what the actual length is as it's now less than the 11.5' as stated, the edges are crumpled, wrinkled and frayed and the roll isn’t tightly wound like the legit brand new ones shipped from Costa Mesa so you know someone fully unrolled it and tried their best to roll it back up again. Never Again.

（由 Google 翻译）我在比佛利山庄的萨克斯第五大道购买香水经历了一次令人难以置信的经历。工作人员非常乐于助人，他们引导我找到了符合我喜好的完美香水。奢华香水的选择非常出色，整个购物体验感觉优雅且个性化。我特别要感谢 Hazel 出色的服务和对产品的了解。如果您在比佛利山寻找高端香水和卓越的客户服务，萨克斯第五大道就是您的最佳选择！我一定会回来更多。强烈推荐 （原文） I had an incredible experience shopping for perfume at Saks Fifth Avenue in Beverly Hills. The staff was extremely helpful, and they guided me to the perfect fragrance that matched my preferences. The selection of luxury perfumes was outstanding, and the entire shopping experience felt elegant and personalized. I especially want to thank Hazel for her excellent service and knowledge of the products. If you’re looking for high-end perfumes and exceptional customer service in Beverly Hills, Saks Fifth Avenue is the place to go! I’ll definitely be back for more. Highly recommend

（由 Google 翻译）我能想象到的最差的服务！！！我再也不来这家店了。我朋友帮我订了个礼物，要我去取。这家店离我住的地方有两个小时的车程！我打电话确认我妹妹能不能帮我取，他们说可以！ 我妹妹今天开车过去，带着我的身份证、她的身份证、订单号和所有信息。他们拒绝发放礼物！！！！！我给他们打电话，他们把我转给了店长卡洛斯，卡洛斯挂断了我的电话。我又打了一次电话，另一个客服人员记录了所有信息，告诉我他正在把我转接到正确的部门，当然，是自动留言，然后又挂断了！！！！ 我很高兴，迫不及待地想让人工智能接管所有这些工作！！！！到时候我们可能会有更好的客户服务！！！！难以置信！来自加拿大人的评论，我这辈子从未见过这样的事情！！！！ （原文） The worst service I could ever imagine!!!! Never again I will approach to this store. My friend ordered a gift for me for pick up. The store is two hours away from where I stay! I called and confirmed with them if my sister can pick up the gift for me, they said yes! My sister drives there today with my ID, with her ID, with the order number and all information. They refused the release the gift!!!!! I called them, they transferred me to the store manager Carlos who hung up on me. I called again, another rep took all information, told me he is transferring me to the right department and of course, automated message and hung up again!!!! I am happy and cannot wait to AI to take over all these jobs!!!!! We will probably het a better customer service then!!!! Unbelievable! A review from a Canadian never seen such a thing in my life!!!!

（由 Google 翻译）我在网上订购了 2 双 Gucci 凉鞋，其中一双是从比佛利山庄的 Saks 发货的。我不确定谁认为可以将这些运送给客户。没有 Gucci 盒子，也没有适合这些凉鞋的防尘袋。它们是完全损坏的地板模型凉鞋。恶心。 同一天，我从另一个州收到了第二双同样的凉鞋，它们是 100% 新的。 （原文） I ordered 2 pairs of Gucci sandals online and one pair was shipped from Saks in Beverly Hills. I'm not sure who thought it was ok to ship these to a customer. No Gucci Box and not the right Dust bags for these sandals. They are completely damaged floor model sandals. Disgusting. I received my second pair of these exact sandals from another state on the same day and those were 100% new.

（由 Google 翻译）总务处的杰克林不仅是一位优秀的员工，而且是一位充满善意的优秀人士。我最近遇到了礼品卡问题，需要尽快解决，杰克林竭尽所能地帮助我。她甚至在关门后还待了30分钟，以确保我得到妥善处理。在萨克斯百货工作了20多年，我可以自信地说，杰克林是最乐于助人、最友善的员工，她自豪地代表着萨克斯公司。萨克斯百货很荣幸能拥有杰克林这样的员工！谢谢你，杰克林！ （原文） Jacklin from the General Office is not only a great employee but such an amazing person who embodies kindness. I recently had issues with my gift cards that needed to be resolved quickly and Jacklin was there to do everything she can to help out. She even stayed 30 minutes past closing to ensure I was taken care of. Of going to Saks for over 20 years, I can confidently say Jacklin is the most helpful and friendly Saks employee who proudly represents Saks as a company. Saks is lucky to have Jacklin as an employee! Thank you Jacklin!

（由 Google 翻译）这家公司难道真的想倒闭吗？现在很多人都网购，真不敢相信他们的售后服务这么差劲。我订的货他们根本没发货，也不愿意退款。我问他们原因，他们居然说是公司政策。收了钱却不发货，这算什么政策？顾客怎么还能信任你们？萨克斯百货？千万别在他们家买东西。他们要么逼你找律师，要么让你彻底放弃。他们知道消费者很容易就此作罢，宁愿损失点钱也不愿费事打官司。 （原文） Is this company willing to go out of business? Most of people do online shopping and I cannot believe their follow ups are terrible. They never shipped out the item I ordered and not willing to do refund. I asked the reason and they said it’s their policy. What kind of policy is that you charged the money and never ship the item to customer. How can people trust you. Saks? Do not order anything. They will make you call your lawyer or they make you giving up. They know consumers easily let this go and loose some money to avoid headache to fight back and avoid argument.

（由 Google 翻译）他们应该自动为线上和线下购物提供相同的优惠。退换货流程也不应该复杂。我在实体店买了东西，打电话过去却没法改价。他们说我必须亲自去店里才能改价，而我买东西才不到一周。 （原文） They should offer the same deals automatically for online purchases and in-store. Returns and exchanges shouldn’t be complicated. I bought something in-store and couldn’t get a price adjustment when I called. They said I had to go in-person to get a price-adjustment after less than a week from buying the item.

（由 Google 翻译）我对最近在萨克斯第五大道 (Saks Fifth Avenue) 网站上的购物体验感到非常失望。六月初，我在网上购买了一件连衣裙。购买时，产品页面和结账时均未提及该商品为“最终销售”。大约一个月后，我尝试退货时才发现这一点。 客服告诉我，该商品在交易完成后发送的确认邮件中被标记为“最终销售”。他们声称我“有20分钟的时间取消订单”。这种做法让人感觉非常误导和不公平。 如果某件商品不符合退货条件，这是一个必须在交易完成前披露的重要条款，而不是隐藏在事后发送的邮件中。萨克斯对此事的处理似乎违反了基本的消费者保护法，包括联邦广告真实性标准。 我期望大型奢侈品零售商能够更加透明和诚信。我会选择其他公司，并提醒其他人仔细检查每一条细则——即使结账时没有显示。 （原文） I’m extremely disappointed with my recent experience shopping at Saks Fifth Avenue’s website. In early June, I purchased a dress online. At the time of purchase, there was no mention anywhere on the product page or during checkout that the item was “final sale.” I only discovered this when I attempted to return the item about a month later. Customer service told me that the item was marked final sale in the confirmation email, which was sent after the transaction was already completed. They claimed that I had “20 minutes to cancel the order” after the fact. This approach feels incredibly misleading and unfair. If an item is not eligible for return, that is a material term that must be disclosed before the sale is completed — not buried in an email sent afterward. Saks’ handling of this situation appears to violate basic consumer protection laws, including federal truth-in-advertising standards. I expected more transparency and integrity from a major luxury retailer. I’ll be taking my business elsewhere and caution others to double-check every fine print — even if it’s not shown at checkout.

（由 Google 翻译）我妻子买了一双鞋（木屐）。当鞋子来的时候。一只鞋的鞋带旁边顶部有一个大瑕疵。看起来就像是老鼠或老鼠划伤了皮革。 我不满的原因是像普拉达这样的公司应该在产品包装前有人观察产品。肯定是有一个盲人包装了这些鞋子，因为它们看起来非常糟糕。 打开后，我的妻子立即将这些内容寄回给他们，他们认为鞋子已经磨损，并以完全相同的状态将其退还给我们。 显然，这家公司是靠着他们之前的历史而生存的。非常差的客户服务我永远不会再使用这家公司。 （原文） My wife purchased a pair of shoes (clogs). When the shoes came. There was a large blemish on top next to the laces on one shoe. It looked like a mouse or a rat had scratched the leather. The reason for my discontent is a company like Prada should have somebody observing products before they package them. There must’ve been a blind man packaging these shoes because they looked absolutely horrible. Immediately after opening, my wife sent them back with this content, and they assumed the shoes had been worn and returned them in the exact same condition to us. Obviously, this company is living on the coattails of their prior history. Very poor customer service I would never use this company again.

（由 Google 翻译）我和弟弟想买两副太阳镜，但在和外面的保安聊了五秒钟后，一位蓝眼睛的店员走到我们面前，坚持要回答我们的问题，然后立刻指责我们打扰了他。而我们一开始甚至拒绝了他的搭讪。我们只是和外面的保安说了一句话。离开后，这位店员又当众和保安对峙，只因为他只理会了我们五秒钟。我们不得不没买眼镜就离开了。你应该选择一家真正关心顾客的商店。 （原文） My brother and I wanted to buy 2 pairs of sun glasses but after a 5 second conversation with the security outside, a store employee (blue eyes) approached us outside and insisted on answering our questions and then instantly accused us of disturbing him, all that after we initially even refused his offer of talking to us. We simply exchanged a singular sentence with security outside. Once we left, the same store employee then publicly confronted the security outside for even giving us 5 seconds of his attention. We had to leave without buying the glasses. You should pick a store that actually cares about customers.

（由 Google 翻译）说实话，服务有点欠缺。唯一的好处是结账速度比日本快。 在日本买的话要16.5万日元，但这里要18万多日元，哈哈。我应该在日本买的。 （原文） 正直対応いまいちだった。会計スピードだけは日本より早くてよかった。 日本で16.5万やけど、こっちで18万こえた笑　日本でかえばよかた。

（由 Google 翻译）我在比佛利山庄的普拉达店买了两个包，每次的客服都非常出色。店员细心专业，让整个购物体验都特别棒。绝对是我买普拉达的首选。 （原文） I’ve purchased two bags from the Prada store in Beverly Hills, and both times the customer service has been exceptional. The staff is attentive, professional, and made the entire shopping experience feel special. Definitely my go-to location for Prada.

（由 Google 翻译）如果可以给零星，我肯定会给。今天（11月16日）我走进这家店，本来是想买个新钱包的。我和朋友问一位销售员关于某个商品的问题，她竟然连头都没抬，眼睛都盯着手机，根本没理我。第二个销售员我刚跟她对视，她就立马走开了。我知道我看起来可能对他们的商品不感兴趣，但我至少希望得到尊重和礼貌。 （原文） If I could give them 0 stars I would. I walked into here today on 11/16 with full intent of buying a new wallet. Once me and my friends asked a sales associate inquiring about an item, she didn’t even look up from her phone to acnowledge me. The second sales associate walked away the second I made eye contact from them. No I may not look like I was interested in their items, but I expect respect and decency.

（由 Google 翻译）我和伴侣去Prada买东西，遇到一个销售员，我们没问她叫什么名字，但她态度很差，反而对我们很不耐烦。我伴侣想找一双特定的鞋子，但她没有用电脑帮我们找，而是让我们用手机搜，这倒没什么。后来我坐下来，看着我男朋友和那个销售员用手机搜索我们想找的那双鞋，然后我看到她翻白眼、做鬼脸。我当时没在意，直到我看到她看着房间另一头的销售员，一边翻白眼一边嘲讽他。另一个销售员问：“怎么了？” 是的，我把一切都看在眼里了。然后，和我男朋友在一起的那个女孩继续翻白眼，另一个销售员走过来跟他们说，因为他们对我们的态度太差了，我们还是去别的地方买吧。我们穿着得体，衣服上也没有什么品牌标识，但好像我们花钱去看牛仔竞技表演，不需要穿得花里胡哨才能得到应有的尊重似的。我们最后去了YSL和街区里的其他几家店，在那里我们受到了友好的对待。你们就是这样培训员工的吗？还是只有Rodeo店的员工是这样？请像我们对待你们的员工一样，学会尊重和善待顾客。我们满面笑容地走进店里，甚至还跟你们打招呼，但你们却对我们视若无物。员工的职责是销售，他们不是店主，但他们代表着你们的品牌。这太不合适了。还有，不好意思，他们还要评判我们的穿着打扮吗？Prada的员工看起来一点也不精致。我们去了Loewe、YSL和Dior，那里的员工都穿着得体。Prada Rodeo店的员工却穿着像Zara的员工。被这样评判是什么感觉？肯定不好受吧？请尊重你们的顾客。 （原文） My partner and I went to Prada to purchase a few items and one sales associate, we never got her name but she was not accommodating and was instead annoyed with us. My partner was looking for specific shoes but instead of pulling it up on their computer, she asked us to do it using our phone which was okay, but then I decided to sit down and watched my boyfriend and the associate scan through his phone for the specific shoes we were looking for and then I saw her making faces and rolling her eyes, I brushed it off, until I saw her look at the associate across the room mocking him and judging him and rolling her eyes, the second associate asked “why whatsup” yes I saw everything happen. And so, the girl with my partner continued rolling her eyes, and the other associate approached them and so I had to tell him that we should just shop elsewhere, because of how they were towards us. We were dressed appropriately, nothing with brand names written all over our clothes but oh we have spent on rodeo and we don’t need to dress in loud attires just to be treated properly. We ended up spending in ysl and other stores on the block where we were treated with kindness. Is this how you guys train your associates? Or is it just the associates on rodeo. Learn to treat your customers with respect and kindness, as we do with your employees. We walk in all smiles and even greet you guys but you guys treat us like nothing. The associates are meant to sell, they do not own the shop but they represent your brand. This is not okay. Plus, sorry, they wanna judge how we look? The associates in Prada do not even look polished. We went to Loewe, ysl, and dior and the associates were dressed elegantly. In Prada rodeo, they were dressed as if they worked in Zara. How does that feel to be judged that way? Not good right? Please treat your customers with respect.

（由 Google 翻译）我很少写负面评论，但在比佛利山庄普拉达店的体验实在令人失望。在附近的圣罗兰 (YSL) 享受了一段美好的购物体验后，我们走进普拉达 (Prada) 打算买点东西，却遇到了一位我遇到过的最令人不快、最傲慢的销售员。 她的态度傲慢无礼，仿佛为顾客服务是她不该做的事。像普拉达这样的奢侈品牌，你期待的是优雅、热情和专业，而不是这种势利眼。令人惊讶的是，一个代表如此知名品牌的人竟然会让顾客感到如此不受欢迎。 因为她的行为，我们决定什么都不买。对于一家以奢华和服务为荣的商店来说，这次的体验恰恰相反。普拉达比佛利山庄店真的需要重新培训员工，让他们具备基本的顾客尊重和热情好客的素质。 （原文） I rarely write negative reviews, but the experience at the Prada store in Beverly Hills was genuinely disappointing. After a wonderful experience at YSL nearby, we walked into Prada intending to make a purchase — but were met with one of the most unpleasant and condescending sales associates I’ve encountered. Her attitude was dismissive and arrogant, as if assisting customers was beneath her. For a luxury brand like Prada, you’d expect elegance, warmth, and professionalism — not this kind of snobbery. It’s surprising that someone representing such a renowned brand could make customers feel so unwelcome. Because of her behavior, we decided not to buy anything. For a store that prides itself on luxury and service, this experience was the exact opposite. Prada Beverly Hills seriously needs to retrain its staff on basic customer respect and hospitality.

（由 Google 翻译）虽然评论来得晚，但Allison B. 非常热心，帮我推荐了最实惠的订婚戒指。我选了最便宜、品质最高的那枚戒指，非常满意。我的未婚夫非常喜欢，我们也为开启人生新篇章做好了准备。我想给Allison打一千星，但谷歌只允许我选五星。再次感谢！非常感谢！ （原文） Late review, but Allison B. had been very helpful in showing me the most affordable engagement ring options. After selecting the least-expensive, high-quality ring, I was content with it. My fiancé loved it and we’re one step ready for the next chapter of our lives. I would give Allison a thousand stars but Google only lets me choose five as the highest. Thank you once again! I appreciate it.

（由 Google 翻译）布鲁斯负责修理我妻子的订婚戒指。从开始到结束，这无疑是我在珠宝店（可能是我去过的洛杉矶任何零售店）所经历过的最佳体验。布鲁斯，你是一个传奇！感谢您和您的团队所做的工作。 （原文） Bruce handled the repair for my wife’s engagement ring. Start to finish it was easily the best experience I’ve ever had at a jewelry store, possibly any retail store that I’ve been to in LA. Bruce you are a legend! Appreciate the work you and your team do.

（由 Google 翻译）我什至不知道从哪里开始。长话短说，结婚 44 年后，我去了珠宝区（试图保持紧张的预算）并购买了一个新的镶座，它很漂亮，但在将我的戒指焊接到我的新镶座上后，它不再闪闪发光，钻石也暗淡无光。 我连续几天都在流泪。在朋友的催促下，我把戒指带到了 XIV Karat。当珠宝商焊接我的戒指时，布鲁斯发现他们在我的钻石上烧上了污垢。 他花了很多时间和我们一起清洁和修理我的戒指。他为我们提供了同样多的时间和关注，就好像我们在那里花费了数百万美元一样。 他从未向我们收取一毛钱，他们仍然保留着我的戒指，并正在努力继续清理环境。他非常友善、体贴、诚实，我很喜欢他，而且他一次也没有试图卖给我一枚他知道我们买不起的新戒指！ 他恢复了我对人性的信心。 他的工作人员也非常友善，希望确保我们得到照顾！ 我回到家哭了，不是因为我的戒指损坏了，而是因为我第一次在工作场所感受到被看到、听到和关心。 谢谢 XIV 克拉！ 您所做的不仅仅是以惊人的价格出售美丽的珠宝，您实际上还关心人们！ （原文） I don't even know where to start. To make a long story short, After 44 years of marriage, I went to the jewelry district (trying to stay in a tight budget) and purchased a new setting which was beautiful but after having my band soldered to my new setting It no lingered shined and the diamonds were dark and dull. I was in tears for days. I took my ring to XIV Karats at the urging of a friend. Bruce discovered they had burned dirt onto my diamonds when the jeweler soldered my band on. He spent so much time with us cleaning and working on my ring. He afforded us the same amount of time and attention as if we were there to spend millions. He never charged us a dime and they still have my ring and are trying to continue to clean the setting. He was so kind and caring and brutally honest which I loved and not once tried to sell me a new ring which he knew we couldn't afford! He restored my faith in humanity. His staff was very kind as well and wanted to make sure we were taken care of! I came home and cried, not because of my damaged ring but because I felt seen and heard and cared about for the first time ever in a place of business. Thank you XIV Karats! You do more than sell beautiful jewelry at amazing prices, you actually care about people!!

（由 Google 翻译）粗鲁无礼的客户服务。一个月内我们第二次光顾，感觉比第一次更糟糕。我们本来是认真打算买的，结果Jasmine却粗鲁无礼，傲慢无礼，我们最终还是离开了。 （原文） Rude, dismal customer service. Our second time back in a month was worse than the first. Went in with a serious intention to make a purchase; and we left because Jasmine was rude and condescending after the price on the same stone went up 30% in one month.

（由 Google 翻译）我的一个女朋友向我推荐 XIV 去调整戒指的尺寸——这个地方太棒了，说实话，我被他们所提供的产品的庞大规模所震惊。他们在我的戒指上做得非常完美，当我在市场上升级或只是犒赏自己时，我肯定会回来。 （原文） I was recommended XIV by a girlfriend of mine to resize a ring - this place is stunning I was honestly bowled over by the sheer scale of product they house. They did a perfect job on my ring and I will certainly come back when I am in the market to upgrade or just treat myself.

（由 Google 翻译）工作人员超级粗鲁，他们会无视你，好像你打扰了他们，除非你是个有钱的老太太——那样你就能享受VIP待遇了。我和三个人聊过，他们的态度都一样粗鲁、受人欺负、不乐于助人。 （原文） Super rude staff who will ignore you and act like you’re bothering them unless you are a rich old woman — then you’ll get VIP treatment. Talked to 3 people and all of them had the same rude, put-upon, unhelpful attitude

（由 Google 翻译）XIV Karats, Ltd. 是比佛利山庄一家享有盛誉的家族珠宝商，尽情享受吧！值得一试。 （原文） XIV Karats, Ltd. is a prestigious, family‑owned jeweler in Beverly Hills, Enjoy!! Worth it.

（由 Google 翻译）感谢威廉，我在罗迪欧大道的香奈儿精品店获得了最神奇的体验。从我到达的那一刻起，他就让我感到完全受到欢迎和照顾。他非常友善、深情，会花时间带我浏览他最喜欢的作品，其中包括一款花了 400 个小时制作的包包——我立刻就爱上了它。他给我端来了一杯美味的咖啡，放在托盘上以增强体验，这让我感觉很特别。威廉的知识、热情和关怀让我的访问令人难忘，离开时我感到真正受到启发。他是香奈儿团队的瑰宝和绝对资产。 （原文） I had the most magical experience at the Chanel boutique on Rodeo Drive thanks to William. From the moment I arrived, he made me feel completely welcomed and taken care of. He has such a kind, soulful presence and took the time to walk me through his favorite pieces, including a bag that took 400 hours to create — which I instantly fell in love with. He brought me a beautiful coffee on a tray to enhance the experience, which made me feel so special. William’s knowledge, warmth, and care made my visit unforgettable, and I left feeling truly inspired. He is a gem and an absolute asset to the Chanel team.

（由 Google 翻译）在这家比弗利山庄精品店，我始终感受到店员的热情接待，他们竭尽全力帮助我找到我想要的香奈儿单品——不仅在本店，而且在美国所有精品店都是如此。每当我需要等待时，前门的店员总会问我是否需要水，并告知我等待时间。特别感谢Edgar对香奈儿高级珠宝的精湛技艺，以及他贴心地为我安排了在主桌的下午茶时间。他的专业和友善真的提升了我的购物体验。 （原文） I consistently felt welcomed by the advisors at this Beverly Hills boutique, where they go above and beyond to help me locate the exact Chanel items that I’m looking for—not only within this location but across all their U.S. boutiques. Whenever I have to wait, the advisors at the front door always ask me if I want water and updates me on the wait time. Special thanks to Edgar for his exceptional knowledge of Chanel’s fine jewelry and for his thoughtful gesture in arranging a tea time for me at the main table. His professionalism and kindness truly enhanced my shopping experience.

（由 Google 翻译）精美的奢侈品——香奈儿！但作为奢侈品牌，加上身处比佛利山庄，一些员工自然会觉得为了占据一席之地，必须保持势利/优越感。 我离开时，店外那位和蔼的绅士约翰格外友好。我感觉他待我和待下一位顾客并没有什么不同，不像劳拉，她问我是不是在我拿着手机撑伞的时候偷拍了她……这个问题问得有点奇怪，让我措手不及，尤其是约翰想把我拉进来并无恶意。她需要澄清一下，哪些人会被邀请参加他们的活动。评判客人固然不好，但这恰恰展现了一个人的性格。我出生在洛杉矶，也在这里长大，但我明白为什么洛杉矶会有这样的名声……无论多少钱，你都比任何人都优越。要善待他人，尊重他人。我真的很失望，但并不意外。约翰福音 3:16 （原文） Beautiful luxury items - it’s Chanel! But of course with it being a luxury brand + in the city of Beverly Hills, it comes with certain employees feeling they have to maintain snobbiness/superiority complex to occupy their position. The nice gentleman outside John was extra friendly as I was leaving. I didn’t feel as if he treated me any different from the next customer, unlike Laura who happened to ask me if I was recording her while I was holding up my umbrella with my phone in hand…. It was just an odd question to ask and it caught me off guard especially because John meant no harm in trying to get me included. In which she needed to clarify who gets included in their events. Judging guests is not okay, but it just reveals the character. I’m LA county born and raised but I see why it has the reputation it does… no amount of money makes you better than anybody. Treat people with kindness and respect. I’m truly disappointed but not surprised. John 3:16

（由 Google 翻译）我在香奈儿度过了一段超棒的体验！我当时从外地过来，Patrick 是我这次旅行遇到的最棒的人！他给我做了一个超棒的化妆，我带着这家位于比佛利山庄的香奈儿店里最棒的产品离开了！六个月后我再去加州的时候一定会再来的！所有员工都热情好客，而且在化妆的时候，我还享用了店里提供的香槟！真是“漂亮女人”般的时刻！我爱 Patrick❤️ （原文） I had the most amazing experience at Chanel! I was visiting from out of town and Patrick was the most amazing person I met on my trip! He gave me the most amazing makeover and I walked out with the most amazing products from this wonderful Chanel in Beverly Hills!! I definitely will be back when I go to California again in 6 months! All the staff were warm and welcoming and I enjoyed the champagne provided while getting my makeover!! A truly Pretty Woman moment! Just love Patrick❤️

（由 Google 翻译）我相信我在任何一家香奈儿精品店都没有度过过糟糕的一天，而这家继续保持着这一记录。这家精品店是我“浏览”罗迪欧大道的主要目的。哈哈。销售顾问对品牌非常了解，乐于助人且耐心。在当今这个时代，拥有安全是可以理解的，我很乐意花时间做选择。完成我的销售的顾问非常风度翩翩、专业，我很享受我们的谈话。正如预期的那样，这个位置是顶级的，我很欣赏顶级的服务。 （原文） I don’t believe that I have ever had a bad day at any Chanel Boutique and this one kept the record going. This boutique was my main intent to “browse” Rodeo Drive. Haha. The sales consultants are very knowledgeable about the brand, helpful and patient. Having security at this day and age is understandably welcoming and I felt at ease with taking time on my selections. The consultant who completed my sale was very personable, professional and I enjoyed our conversation. This location is top tier as expected and I appreciate the top tier service.

（由 Google 翻译）我去买鞋子，我在那里的经历都很糟糕，在那里工作的人会评判你。天哪，你只是为香奈儿工作，你并不拥有这个地方。现在，我不知道他们看到了什么，但我穿着正式的衣服，笑得很开心，我不知道为什么，“帮助”我的那位女士一直有一种态度，我没有找到我要找的鞋子，所以我说我要离开，她以最差的态度向我展示了出口，只是前面的人很好。老实说，我不知道他们认为自己是什么，哈哈 （原文） I went to get shoes, and all my experience there was bad, people that work there judges you. God, you just work for Chanel, you don’t own the place. Now, I don’t know what they see, but I was dressed up in formal clothes, being very smiley and I don’t know why but the lady that “helped” me had an attitude all the time, I didn’t find the shoes I was looking for so I said I will leave, she showed me the exit with the worst attitude and just the people in the front were nice. Honestly I don’t know what they think they are lol

（由 Google 翻译）我本来打算给我的妻子买一两个漂亮的配饰，但我们觉得我们分配的销售人员对我们进行了评判，他们迫不及待地想专注于其他事情。我们穿着得体，公平地说，大部分都是非香奈儿的，但仍然是设计师、品牌，但当我们遇到销售人员时，如果外表会杀人的话！我们确实买了一些商品，但他们的态度让他们损失了相当大的佣金，我很乐意在几乎商店里花掉这些佣金。 （原文） I had every intention of buying my wife one or two nice accessories but we felt judged by the sales staff we were assigned, they couldn’t wait to focus on other things. We were very well dressed, to be fair mostly in non-Chanel, but still designer, brands, yet if looks could kill when we met out sales person! We did buy a few items but their attitude lost them a decent chunk of commission, which I was happy to spend in nearly stores instead.

（由 Google 翻译）经典的贝弗利山庄！以前我在Rodeo餐厅工作时，午餐就是一片奶酪、一瓶苏打水和一些萨拉米香肠。现在，午餐是丰盛又美味的一餐。喜欢Erik和他的团队。酒单也很棒！ （原文） Classic Beverly Hills! Lunch used to be a slice of cheese, a sparkling water and some salami when I worked on Rodeo. Now, its a full amazing lunch. Love Erik and the crew. Great wine selection!

（由 Google 翻译）因为我在比佛利山庄地区，所以我顺便来这里买了一个三明治。收银员在接受我们的订单时犯了一个错误，没有注意到顾客。此外，她对顾客不友善，不欢迎。这家商店很棒，有很多选择，只是收银员，我认为他们需要雇用一个更愉快友好的人，尤其是她是为顾客点餐的人。除此之外这个地方还不错。我仍然给了他们两颗星而不是一颗星。三明治不错 （原文） Since I’m in Beverly Hills area, I dropped by to grab a sandwich here. The cashier made a mistake of taking our orders not paying attention to customers. Also, she is not friendly and not welcoming to customers. The store is great and many selections to choose it’s just the cashier which I think they need to hire someone who is more pleasant friendly especially she is the one who’s taking the order for customers. Other than that the place is fine. I still gave them a two stars rather than one. Sandwich is good

（由 Google 翻译）我太喜欢在比佛利山庄奶酪店的体验了。另外，这两款三明治简直是顶级美味。首先是La Macellaia，这是他们经典意大利三明治的翻版。我迫不及待想再来一份（真的）。La Zucca 绝对是我最爱的一款被低估的三明治，现在口味融合得如此美味……你绝对应该尝试一下这两款。你不会失望的。 （原文） I absolutely loved my experience at The Beverly Hills Cheese Store. Also, The 2 sandwiches were top tier amazing. First was The La Macellaia this is their version of the classic Italian. I can't wait to grab this one again (seriously). The La Zucca was truly an underrated favorite of mine now the flavors were a delicious blend... definitely you must them both. You will not be disappointed.

（由 Google 翻译）*外卖点评* 今天我点了他们的意面沙拉、烤蔬菜、芝麻菜、柠檬沙拉，还有两份金枪鱼配菜。烤蔬菜和意面沙拉都很棒！份量相对价格来说有点小，但味道都不错。芝麻菜柠檬沙拉味道略淡，金枪鱼的份量也相对价格来说有点小。 （原文） *Takeout review* Today I ordered their pasta salad, grilled vegetables, and arugula, lemon salad with two sides of tuna. The grilled vegetables and pasta salad were both fantastic ! The portions were a bit small for the price but the flavor for both was good. The arugula lemon salad was a little bland and the portion size of the tuna was also a bit small for the price.

（由 Google 翻译）这家店很不错，进口食品种类繁多，但由于没有菜单和价格标签，我很难知道他们在卖什么。排队等着点菜或等着点菜都要很久。真希望他们有菜单和价格，这样我就能知道自己想点什么，不用一直等着。食物还不错，但没什么特别惊艳的。 （原文） The store is nice with variety of imported food but I found it hard to know what’s they are selling from the lack of menu and price stickers on the items. It’s a long line wait to be served or order anything. I wish they had a menu and price so I knew what I wanted to order instead of waiting for my turn. The food are decent but nothing to be crazy about.

（由 Google 翻译）鸡肉三明治4/5分。价格还算可以。一个小三明治要18美元，这价格有点离谱。不过味道还不错。 （原文） 4/5 for the chicken sandwich. It was okay for the price. $18 for a small sandwich is not okay. But taste wise it was good enough.

（由 Google 翻译）太棒了！顾客服务超级好，奶酪种类繁多，而且都非常美味。Erick 非常友善、乐于助人，而且知识渊博。我们一定会再来的。 （原文） Lovely! Absolutely wonderful customer service combined with a vast and delicious array of cheeses. Erick was so kind, helpful, and knowledgeable. We will definitely be back.

（由 Google 翻译）我在这家比佛利山庄的高档商店取货，体验并不尽如人意。客服人员中，一位试图以“光顾”的态度对待我，另一位则态度友好。逛了一圈之后，我发现有些销售人员态度很好，但有些则态度不好。如果我是店长，我会好好裁减那些表现不佳的员工，否则顾客即使待在那里也会感到不舒服。 （原文） I didnt have a supreme experience picking up my online purchase at this store which is supposed to be an up class store in Beverly hills. One sales person at customer service tried to patronize me while the other one was nice. Going around the store it seemed like some sales people were nice but some had an attitude. If i was the store manager, i would do a good pruning of poorly performing personnel or otherwise shoppers would feel uncomfortable even being there

（由 Google 翻译）我妻子特别喜欢在周日来这里买她想要和需要的东西。今天她遇到了一位非常友善、亲切的化妆品店小姐，名叫安吉。我妻子对这位销售员赞不绝口，她真是太棒了，太友善了。非常感谢安吉今天提供的所有帮助。我们真的非常感谢你！“我不知道是什么”香水太棒了，面膜和润肤霜也很棒！ （原文） My wife loves coming here specifically on Sundays to buy whatever she wants and needs. Today she had the nicest, sweetest lady at the cosmetics helping her named Angie. My wife raved so much how amazing and kind the sales rep was. Thank you so much Angie for all your help today. We truly appreciate you! The “I don’t know what” perfume is amazing and the face mask, face balm are wonderful too!

（由 Google 翻译）我在5月5日（母亲节是5月11日）在网上下单，想买个礼物作为母亲节礼物。官网上说3-5天可以取货，但没有任何物流追踪，也没有任何更新，甚至在网上都查不到订单信息。我不得不多次致电客服，才得到一些基本信息。 终于，我在5月12日收到了取货通知——母亲节过后。取货时，我发现这个包明显不是全新的：没有盒子，防尘袋皱巴巴的，甚至连吊牌都没贴。对于一家奢侈品零售商来说，这简直令人无法接受。我立即去店里退货了。 （原文） Placed an online order on 5/5 as a Mother’s Day gift (Mother’s Day was 5/11). The website stated the item would be ready for pickup in 3–5 days, but there was no tracking, no updates, and the order couldn’t even be found online. I had to call customer service multiple times just to get basic information. Finally, I received a pickup notification on 5/12—after Mother’s Day. When I picked it up, the bag was clearly not brand new: no box, wrinkled dust bag, and the tag wasn’t even attached. Completely unacceptable for a luxury retailer. I returned it immediately in-store.

（由 Google 翻译）10天前，我在罗迪欧大道附近的迪奥店与店长艾莉莎（Alisha）有过一次非常令人失望的经历。我买了一个包，但它并没有达到我的预期。它没有我想象中那么多配件，而且我很少在外面用它。艾莉莎拒绝退货，尽管那是一个价值7000美元的包。我非常沮丧，以后不太可能再在迪奥买任何东西了。 （原文） I had a really disappointing experience with Alisha, the store manager at the Dior store close at Rodeo Drive 10 days ago. I bought a purse, but it didn’t meet my expectations. It didn’t have all the attachments I thought it would, and I rarely used it outside my home. Alisha refused to return it, even though it was a $7,000 purse. I was so upset that I’m unlikely to buy anything from Dior again.

（由 Google 翻译）如果您是第一次来，车库停车会稍微复杂一些。他们确实会验证两个小时。取车体验很轻松……您很难区分谁是员工，谁是顾客。 （原文） Garage parking is slightly complicated if it is your first time. They do validate for two hours. Easy pick-up experience... you can't always tell who's the employees vs. the customers.

（由 Google 翻译）Neiman Marcus 的酒吧始终是最好的，饮料味道浓郁且美味。他们实际上也有很棒的食物菜单，但如果你来这里的话，辣椒是必须的。购物和喝鸡尾酒总是很有趣的。 （原文） The bar is always the best at Neiman Marcus the drinks are strong and delicious. They actually have a great food menu as well but the chili is a must if you come here. It’s always fun to do little shopping and cocktails.

（由 Google 翻译）美丽的商店。您可以在这里找到Gucci、Saint Laurent、Balenciaga等所有高端设计师品牌。 （原文） Beautiful store. You will find all high end designers brands like Gucci, Saint Laurent , balenciaga etc. here .

（由 Google 翻译）标志性景点，不容错过。罗迪欧大道上最有名的商店门前停放的豪车，绝对不容错过。 （原文） Iconic place to visit. You can’t miss the fancy cars in front of the most famous store at the rodeo drive street.

（由 Google 翻译）Bijan 是罗迪欧大道上的璀璨明珠，将精致与尊贵完美融合。它是奢华与卓越的真正象征。从您踏入标志性黄色大门的那一刻起，就能感受到这个传奇品牌所散发出的完美气质。从精湛的服装工艺到个性化服务，每一个细节都体现着纯粹的卓越品质。如果您能负担得起这里的价格，您购买的不仅仅是服装，更是一段时尚史的见证。 （原文） Bijan is the crown jewel of Rodeo Drive, where sophistication meets exclusivity. A true symbol of luxury and excellence. From the moment you walk through the iconic yellow door, you can feel the aura of perfection that defines this legendary brand. Every detail, from the craftsmanship of the clothing to the personalized service, reflects pure excellence. If you can afford the prices, you’re not just buying clothes — you’re owning a piece of fashion history.

（由 Google 翻译）几年前，我去过那里，那里非常干净、优雅，非常适合购物 （原文） A few years ago I was there in front of the place it was so clean classy and very ivy league place to shop

（由 Google 翻译）罗迪欧大道上的 Bijan 男装精品店（店前的照片，其特有的黄色门面是游览这条街的必看景点），这里是总统和王室成员的着装，平均每位顾客一次的消费约为 10 万美元。购物须提前预约后方可进行 （原文） Butik z modą męską Bijan na Rodeo Drive (zdjęcie przed sklepem z charakterystyczną żółtą fasadą to obowiązkowy element zwiedzania tej ulicy) w którym ubierają się prezydenci i członkowie rodzin królewskich przeciętny klient wydaje w czasie jednej wizyty około 100 000 dolarów. Zakupy można zrobić tylko po wcześniejszej rezerwacji

（由 Google 翻译）真的很高兴看到。 如果想进去的话一定要预约哦！ （原文） Really nice to see. If you want to go inside you should make an appointment!

（由 Google 翻译）很棒的地方去看看。如果您要购买，请务必提前预约。 （原文） Awesome place to check out. If you are buying make sure to make an appointment in advance.

（由 Google 翻译）这家店非常漂亮，对伊朗人来说很有纪念意义，我想买一套西装，我简直不敢相信，但他告诉我5000美元！为什么要5000美元！！ （原文） The store is very beautiful and memorable for Iranians, I wanted to buy a suit, I couldn't believe it, but he told me 5000 dollars! Why should it be 5000 dollars!!

（由 Google 翻译）我丈夫进来买一套西装。 Dre（安德里亚）非常风度翩翩，乐于助人，并建议了一些合适的衬衫和袜子选择。其中一件衬衫尺码缺货，所以她在网上订购了我们，然后送货到家。安德里亚服务很棒！基里尔是经理，他也非常风度翩翩、友善，让我印象深刻的是他对这个品牌的热情。他对桑德罗的热情极具感染力。无论如何，我们很喜欢他们的衣服……但我们肯定会回到比佛利山庄/牛仔竞技表演地点购买更多，特别是因为在那里购物真是太愉快了。 （原文） My husband came in for a suit. Dre ( Andrea) was very personable, helpful and suggested some shirt and sock options that were spot on. One of the shirts was out of stock in his size so she ordered it online for us to be delivered to our home. Great service Andrea! Kirill is the manager and was also very personable, friendly and what struck me was his passion for the brand. His enthusiasm for Sandro was contagious. We love their clothes anyway… but we’ll definitely go back to the Beverly Hills/ Rodeo location to buy more, specifically because it was such a pleasure to shop there.

（由 Google 翻译）噢，嗯，哎呀。 我在桑德罗这个地方绝对获得了最美妙的客户体验。 这个地方的工作人员绝对令人惊叹......事实上，超级CALIfragilisticexpialidocious太棒了。 我已经很久没有回忆起如此亲切、善解人意和友好的购物体验了。 我真的很欣赏经理基里尔轻​​松处理我的交易的方式，以及此后伊利亚的友好帮助，他也是场上的同事。 这是最好的客户服务的一个例子，让客户感觉自己像一个人，而不仅仅是一笔交易，并受到同情心的对待。 我感谢你们两位在 Sandro 店给我带来了如此美妙的购物体验，我希望这篇评论能够传达这一点。 我一定会回来买另一件令人惊叹的衣服……或两件？ ：P XoXo （原文） Ohhh Emmm Gee. I absolutely had the most wonderful customer experience at this Sandro locale. The staff at this location was absolutely amazing... matter fact, superCALIfragilisticexpialidociously fantastic. Its been a long while since I've been able to recall such a kind, empathetic and friendly shopping experience. I really appreciate the way manger Kirill handled my transaction with ease along with the friendly assistance of Elijah thereafter, who was also the associate on the floor. This is an example of customer service at its finest where one is made to feel like a human not just a transaction and treated with compassion. I thank you two humans for such a wonderful shopping experience at your Sandro location and I hope this review is able to convey that. I'll be sure to make my way back for another amazing garment...or two? :P XoXo

（由 Google 翻译）不确定这家商店是否由公司经营，但我会说该公司的客户服务最差！出现问题时他们不会回复消息。而且，公司员工缺乏客户服务技能。如果我想订购他们的衣服，我现在知道我需要从服务良好的零售商处购买，例如 Bloomingdales 或 Nordstrom。 （原文） Not sure if this store is run by the company or not, but I’ll say that the company has THE worst customer service! They don’t return messages when there’s an issue. And, the company workers lack customer service skills. If I ever want to order their clothes, I now know that I need to buy them from a retailer that has a reputation for good service, such as Bloomingdales or Nordstrom.

（由 Google 翻译）最差的客户服务。 经理奥桑蒂挂断了我的电话，因为我正在询问价格调整，他声称不会通过一天后的销售进行调整。 我不会推荐这家特定的商店，尤其是与奥桑蒂打交道的商店。 这个人太令人反感了，我不会再支持 Sandro 服装了。 （原文） Poorest customer service. Osanti the manager hung up the phone on me because I was inquiring about a price adjustment that he claimed would not happen through a sale a day later. I would not recommend this particular store and especially dealing with Osanti. This individual was so off-putting that I will not be supporting Sandro clothing ever again.

（由 Google 翻译）傻瓜们，你有生意，不是广告公司，关掉你的商店，开广告公司 （原文） Thinking fools u have business not advertising company shut your shops down and open ads company

（由 Google 翻译）桑德罗的服装非常棒。 款式、质量和材料选择都无可挑剔。 价格公道，一分钱一分货！ 工作人员非常细心（而且很有吸引力） （原文） Sandro's clothing is fantastic. Style, quality, and material choices are impeccable. Prices are fair, you get what you pay for! The staff are very attentive (and attractive)

（由 Google 翻译）Elijah 超级专业，乐于助人，沟通能力和客户服务技巧都很棒。Elijah 真是个时尚的家伙！ （原文） Elijah is super professional and helpful, great communication and costumer service skills. Besos to Elijah the chic guy!

The Grove là một trong những khu mua sắm sang trọng và nổi tiếng nhất tại Los Angeles, mang đến trải nghiệm vừa hiện đại vừa gần gũi. Khuôn viên được thiết kế đẹp mắt với đường đi lát đá, cây xanh và đài phun nước, tạo cảm giác như đang dạo chơi trong một thành phố châu Âu thu nhỏ. Một điểm đặc biệt thú vị là dịch vụ xe đưa đón miễn phí chạy quanh khu, giúp du khách dễ dàng di chuyển và ngắm toàn cảnh mà không mất sức. Nhân viên tại The Grove vô cùng thân thiện và nhiệt tình, luôn sẵn sàng hướng dẫn hoặc hỗ trợ khi cần. Khu mua sắm tập trung nhiều thương hiệu thời trang nổi tiếng, từ quần áo, giày dép cho đến phụ kiện, đáp ứng nhu cầu của cả khách hàng cao cấp lẫn người mua sắm bình dân. Bên cạnh đó, khu ẩm thực đa dạng với nhiều nhà hàng, quán cà phê và quầy ăn nhanh, mang đến nhiều lựa chọn phong phú từ món Âu đến món Á. Đặc biệt, ngay cạnh The Grove là khu chợ nông sản The Original Farmers Market – một địa điểm lý tưởng để mua thực phẩm tươi, đồ ăn chế biến sẵn và quà lưu niệm. Giá cả tại đây hợp lý so với chất lượng, nhiều mặt hàng độc đáo khó tìm ở nơi khác. The Grove không chỉ là nơi mua sắm mà còn là một điểm đến giải trí, ăn uống và thư giãn tuyệt vời cho cả người dân địa phương lẫn du khách. The Grove 是洛杉磯最知名、最具特色的高端購物中心之一，融合了時尚購物、美食以及休閒娛樂，帶來獨特的城市漫遊體驗。整個園區設計精緻，鋪石步道、綠樹與噴泉交相輝映，宛如置身歐洲小鎮。特別貼心的是園區內有免費接駁小火車繞行，讓遊客輕鬆欣賞全景並方便前往各個商店與餐飲區。 The Grove 的員工非常親切熱情，總是面帶微笑並主動提供協助，讓人感受到賓至如歸的服務氛圍。購物區匯集了眾多知名品牌，從服裝、鞋履到各式配件，無論是高端精品還是親民品牌，都能滿足不同需求。餐飲選擇也十分豐富，包含各式餐廳、咖啡館與速食攤位，提供從西式餐點到亞洲料理的多樣選擇。 緊鄰 The Grove 的 Original Farmers Market 更是不可錯過的亮點，這裡販售新鮮農產品、即食美食以及各式特色伴手禮，價格合理，品項多樣，有許多在其他地方難以找到的獨特商品。The Grove 不僅是一個購物天堂，更是休閒、用餐與感受洛杉磯活力生活的理想去處。

非常棒的购物中心，三小时停车只需五美元，有很多小众的品牌。

比弗利山庄附近的大型购物中心，停车费小贵，3个小时6块钱。旁边还有农夫市场。

很舒服的地方，有昂贵的商店有大众商店还有个农产品市场，一定要饿肚子来！

比弗利山庄附近的大型购物中心，有一个带喷泉的小花园，非常舒服惬意的地方，值得消磨一个下午。

I like to come here very much, beautiful little train, beautiful fountain. 很喜欢来这里，漂亮的小火车，美丽的喷泉。

逛街+闲坐+午餐=很满足。

（由 Google 翻译）非常豪华的购物中心，拥有世界上最好的商店！ 在一天结束时参观这个地区并购物并享用一顿丰盛的晚餐真是太愉快了！ 我强烈推荐它！ （原文） Very luxurious Shopping mall with the best stores in the world! It’s very pleasant to visit this area and do some shoppings and enjoying a good dinner at the end of the day ! I highly recommend it !

（由 Google 翻译）在 The Hideaway 餐厅吃了晚餐……美味、愉快、有趣。我们参观了两次......我的继子和我很享受在罗迪欧大道，比佛利山庄，加利福尼亚州 90210 的时光 （原文） Had dinner at The Hideaway Restaurant... It was delicious, delightful, and fun. We visited it twice.... My stepson and I enjoyed the moments on Rodeo Drive, Beverly Hills, California 90210

（由 Google 翻译）位于罗迪欧大道中心的露天购物中心。许多便利设施包括美甲沙龙、咖啡馆、服装店和珠宝店。提供代客泊车服务 （原文） Open air mall in the heart of Rodeo Drive. Many amenities including salons for nail and hair, cafes, clothing and jewellery stores. Valet parking available

（由 Google 翻译）罗迪欧大道之所以成为著名的旅游景点，是有原因的。整条街上都是大牌商店！Gucci、Louis Vuitton、Prada、MCM、Versace、DIOR、Brioni、Dolce & Gabbana等等！ （原文） There’s a reason why Rodeo Drive is a famous tourist attraction. Full of big name brand stores along the whole street! Gucci, Louis Vuitton, Prada, MCM, Versace, DIOR, Brioni, Dolce & Gabbana, and more!!!

（由 Google 翻译）富丽堂皇、高雅、闪亮的橱窗、穿着超前时代服饰的闪闪发光的金色人体模特——这一切都触手可及……在这里的高端购物一定能满足所有时尚追求者的需求。 ，大多数人都是作为好奇的游客来这个地方的。 （原文） Przepych ,elegancja , lśniace witryny mieniące się złotem manekiny w strojach wyprzedzające czas to wszystko w zasięgu wzroku i wyciągnięcie ręki...zakupy z górnej półki w tym miejscu napewno usatysfakcjonuje wszystkich goniacych za modą.Sa to drogie towary,większość odwiedza to miejsce jako ciekawski turysta.

（由 Google 翻译）Rodeo Collection 是一个高档区域，拥有许多便利设施。服装店、餐馆、外科医生、美发沙龙和珠宝店都集中在一个美丽的地方。如果您知道这颗隐藏的宝石，那么您就会知道这是一个美丽的地方。 （原文） The Rodeo Collection is an upscale area with many amenities. Clothing, eateries, surgeon, hair salon and jewelry stores all in one beautiful location. If you know of this hidden gem then you know this a beautiful place to come to.

（由 Google 翻译）这里有很多商店，出售各种奢侈品，非常适合浏览和购物。尤其是Louis Vuitton，做得非常好。 店面很大，商品也很多，很适合浏览:) （原文） 명품부터 다양한 매장 엄청 많고 구경, 쇼핑하기 좋아요. 특히 루이비통 진짜 잘해놨어요. 매장도 커서 제품도 많고 둘러보기 좋습니다 :)

（由 Google 翻译）这个市场是一场感官盛宴！从充满活力的农场新鲜农产品到令人难以抗拒的烘焙食品、铁板烧烤和玉米的甜香，总有一些东西可以满足您的各种渴望。这里充满活力，现场爵士乐队为您在舒适的休息区品尝美食提供了完美的背景。 最好的部分是什么？它不会倾家荡产！一袋新鲜爆开的玉米粒只需 4 美元，而糕点则从 4 美元到 5 美元不等——实惠的享受。无论您来这里是为了美食、音乐还是只是为了氛围，这个市场都是一次值得细细品味的体验！ （原文） This market is a feast for the senses! From vibrant, farm-fresh produce to irresistible baked goods, sizzling BBQ, and the sweet aroma of kettle corn, there’s something to tempt every craving. The energy here is lively, with a live jazz band setting the perfect backdrop as you savor your finds in the cozy seating area. And the best part? It won’t break the bank! A generous bag of freshly popped kettle corn for just $4, and pastries ranging from $4 to $5—affordable indulgence at its finest. Whether you’re here for the food, the music, or simply the atmosphere, this market is an experience worth savoring!

（由 Google 翻译）我喜欢在这里度过周日早上。一定要来品尝加州最好的草莓 Harry's Berries！他们卖得很快！当季节开始时，您需要早上 8 点到达那里，才能获得一盒纯粹的欢乐和美味。在比佛利山庄农贸市场，您可以直接从农民那里购买所有水果和蔬菜、蜂蜜、橄榄油和新鲜出炉的“普通”面包（面粉、酸面团和水），当然还有鲜花🌺 （原文） I love to spend Sunday morning in here. Always come to grab Harry’s Berries, the best strawberries in California! They sell fast! When the season starts you need to be there at 8am to get your box of pure joy and deliciousness. At Beverly Hills Farmers Market you can buy all the fruit and veggies directly from farmers, honey, olive oil, and freshly baked “normal” bread (flour, sourdough & water), and of course flowers 🌺

（由 Google 翻译）这个农贸市场有适合全家人的东西。有美妙的音乐、美食，还有适合孩子的骑马活动。 （原文） This Farmers Market has something for the entire family to enjoy. Great music, food, a horse ride for the kids.

（由 Google 翻译）我喜欢这个市场，因为产品很棒。还有现场音乐表演和精选其他供应商，如莎莎酱、蜂蜜、肉类、面包和果汁。停车很方便。现金是因为唯一的自动取款机在图书馆（而且要到中午才开放）。 （原文） I like this market because the produce is amazing. There's also live music and select other vendors such as salsas, honey, meat, bread and juice. Parking is easy. Being cash because the only ATM is at the library (and it doesn't open until noon).

（由 Google 翻译）比佛利山农贸市场绝对是太棒了！它虽小，但每个供应商都是高品质、友好且知识渊博的。 这里有适合所有年龄段的活动，您一定会想再次回来！我喜欢自制的泡菜和饼干！ （原文） Beverly Hills Farmers Market is absolutely fantastic! It's small, but every vendor is high-quality, friendly, and knowledgeable. There is something for all ages and you'll want to come back again! I love the homemade pickles and cookies!

（由 Google 翻译）加州洛杉矶最可爱的农贸市场 “比佛利山庄独有”的农贸市场你见过吗 超级可爱的驼背骆驼和小狗玩耍……一只野生美洲驼……一只蓝眼睛的山羊……一只可爱的绵羊和一些随机的矮牛和矮猪 农产品和食品摊贩也很棒哈哈哈哈哈哈 （原文） The most adorable Farmer’s Market in Los Angeles, California “Only in Beverly Hills” Farmer’s Market do you see Super sweet one hunchbacked Camel playing with a puppy... a wild Llama...a blue eyed goat... an adorable sheep and some random dwarf cow with dwarf pigs The produce and food vendors are awesome too hahahahaha

（由 Google 翻译）很棒的供应商和很棒的音乐。 （原文） Great vendors and great music.

很 chill 注意这里有个 public 停车场是免费的

（由 Google 翻译）西好莱坞的街头购物中心。这个地方有一些不错的食物和咖啡馆。街道上到处都是停车位 （原文） Street shopping mall in west Hollywood. This place has some good foods and cafes. Parking is everywhere on the street

（由 Google 翻译）洛杉矶著名大道之一，Netflix 电视剧《日落》中的房地产办公室就位于此处。沿着通往好莱坞的大道散步是值得的。 （原文） Uma das avenidas famosas de Los Angeles onde fica localizada a imobiliária do programa Sunset da Netflix. Vale a pena dar uma caminhada pela avenida que vai dar lá em Hollywood.

（由 Google 翻译）洛杉矶日落大道上的日落广场 (Sunset Plaza) 的音乐和餐厅氛围绝对热闹非凡！从时尚咖啡馆到高档餐厅，总有一款适合您的口味。许多餐厅都提供户外座位，让食客沉浸在充满活力的氛围中，同时享受美味佳肴。至于音乐，您经常可以在沿街的一些酒吧和酒廊欣赏现场表演，增添了热闹的氛围。无论您是想品尝美食还是想探索下一场大型音乐表演，日落广场都能满足您的需求，使其成为美食家和音乐爱好者的热门去处。 （原文） The music and restaurant scene at Sunset Plaza on the Sunset Strip in Los Angeles is absolutely buzzing! From trendy cafes to upscale dining spots, there's something for every palate. Many restaurants offer outdoor seating, allowing diners to soak in the vibrant atmosphere while enjoying delicious cuisine. As for music, you can often catch live performances at some of the bars and lounges along the strip, adding to the lively ambiance. Whether you're craving a gourmet meal or looking to discover the next big music act, Sunset Plaza has it all, making it a hotspot for both foodies and music lovers alike.

（由 Google 翻译）它始终是洛杉矶最具标志性的地方之一。 现在更好的是新建筑和新精品店。 H Lorenzo 后面的停车场看到的风景真是太棒了，尤其是在晚上！ （原文） It is always one of the most iconic places in LA. Now it is even better is the the new buildings and the new boutiques. The landscape from the parking in the back of H Lorenzo It's amazing, specially in the night!

（由 Google 翻译）我喜欢参观 Sunset，他们每个月、每周日都会举办一次“Sunset GT”活动。我喜欢他们举办的车展！ - 现在如果你想参加Sunset GT，你必须在他们的网站上注册，即使你是观众才能参加演出。我知道，我知道这听起来很荒谬，但它有它的好处。老实说，我真的想再去看他们的演出，因为你必须注册，但我注册并去了，并且是第一个在那里并得到了腕带的人。我以为进去会很麻烦，但其实很容易。注册后，只需前往他们的展位并告诉他们您的名字，然后就可以参加了！他们给你一个腕带，然后带着那个腕带；您每次都可以带着腕带进入。现在不必每次都注册。看，它有它的好处。以前，我认为注册进入 Sunset GT 很愚蠢，但我理解为什么他们必须这样做。我强烈建议您在线注册并来到 Sunset GT！这也是一个很棒的车展，你会遇到好人，好车主，当然还有非常好的车！这是我最喜欢的车展，你肯定总是在 Sunset GT 上看到我！ 😄 （原文） I love visiting Sunset when they host “Sunset GT” once a month, every Sunday. I love their car shows they host! - Now if you want to attend Sunset GT, you have to register on their website, even if you are a spectator to attend the show. I know, I know it sounds ridiculous but it has its perks. I honestly want going to go to their show anymore because you had to register but I registered and went, and was the first one there and got a wrist band. I thought it would be a hassle to get it in, but it was easy. Once Registered, just go to their booth and tell them your name, and boom your in! They give you a wrist band, and with that wrist band; you get to get in every time with that wrist band. Don’t have to register every time now. See, it has its perks. Before, I thought the registration to get into Sunset GT was stupid, but I understand why they had to do it. I highly recommend registering online and coming to Sunset GT! It’s a great car show to go too, and you get to meet nice people, and nice car owners and obviously really nice cars as well!! It’s my favorite car show and you definitely see me always at Sunset GT! 😄

（由 Google 翻译）超级适合散步、观光的区域，还有大量餐厅可供选择。 从技术上讲，男士餐厅不属于该区域，但它是唯一的清晨早餐地点。 （原文） Super great area to walk, sightsee and tons of restaurants to choose from. Technically, Men's diner is not part of this area, but it is the only early morning breakfast spot.

（由 Google 翻译）店长耐心地给了我很多时间选Versace鞋子和手表，都是微笑和耐心，绝对是vip的服务，非常感谢店长和亲爱的团队，这绝对是我购物的家，耐心和愉快而友善的脸庞的光芒超越了一切，非常感谢❤️ （原文） מנהלת החנות העניקה לי בסבלנות זמן רב לבחור נעליים ושעון של ורסאצ׳ה, והכל במאור פנים ובסבלנות , בהחלט שירות vip , תודה רבה למנהלת ולצוות היקר , בהחלט זה הבית שלי לקניות , הסבלנות ומאור הפנים הנעימות והחביבות עולים על הכל , תודה רבה רבה ❤️

（由 Google 翻译）位于罗迪欧大道 (Rodeo Drive) 的范思哲 (Versace) 专卖店体现了纯粹的优雅和奢华。一进门，您就能感受到该品牌明确无误的标志——华丽的设计、优质的材料和令人印象深刻的系列展示。服装、配饰和鞋履的选材都十分精致，每件单品都散发着范思哲标志性的魅力。工作人员专业、细心，提供一流的服务，让您的访问成为一次特殊的体验。对于寻找特别的东西的时尚爱好者来说，这里绝对是必游之地。 （原文） Der Versace Store am Rodeo Drive verkörpert pure Eleganz und Luxus. Schon beim Betreten spürt man die unverkennbare Handschrift der Marke – opulentes Design, edle Materialien und eine beeindruckende Präsentation der Kollektionen. Die Auswahl an Kleidung, Accessoires und Schuhen ist exquisit, und jedes Stück strahlt den typischen Versace-Glamour aus. Das Personal ist professionell, aufmerksam und bietet einen erstklassigen Service, der den Besuch zu einem besonderen Erlebnis macht. Ein absolutes Must-Visit für Modebegeisterte, die das Besondere suchen.

（由 Google 翻译）商店很漂亮，这里的员工很乐于助人和热情，她帮助我选择了合适的香水。谢谢范思哲💛 （原文） Store is beautiful, employees here are helping and welcoming, she helped me choosing right fragrances. Thank you Versace 💛

（由 Google 翻译）很棒的客户服务，从你走进来开始，工作人员就非常友好和细心 （原文） Lovely customer service, super friendly and attentive staff from when you walk in

（由 Google 翻译）美丽的商店和非常友好的员工。 卢皮塔的服务非常出色。 帮助我做出决定并将我的物品包装得很好。 谢谢。 （原文） Beautiful store and very friendly staff. Lupita was on the top of her service. Helped me make decision and wrapped my item very nicely. Thank you.

（由 Google 翻译）太阳镜 200-240 美元。对游客很有帮助，友好而不自命不凡。为他们赢得了一笔销售！谢谢以色列。设有隐藏式卫生间。 （原文） Sunglasses $200-$240. Helpful to tourists, friendly and not pretentious. Earned them a sale! Thank you Israel. Hidden restroom available.

（由 Google 翻译）去年 12 月停止，需要一些新的 2020 年色调。从我走进去的那一刻起，我就受到了一位绅士的热情欢迎。花了一些时间尝试了几种款式，并及时找到了合适的镜架。询问西蒙·萨德吉安。 （原文） Stopped by last December, in need of some new 2020 shades. From the moment I walked in I was warmly greeted by a gentleman. Spent a moment trying on a few styles, and found the right frames in a timely manner. Ask for Simon Sadeghian.

（由 Google 翻译）2018 年 10 月 4 日 - 比佛利山庄 Heritage Fine Wines 的欢乐时光。 欢乐时光：周一至周五，下午 5 点至 7 点 * 我的访问：周四下午 6:40，3 人聚会 欢乐时光菜单： • 葡萄酒选择非常有限，仅提供5 种葡萄酒，其中2 种起泡酒、1 种玫瑰酒、1 种红葡萄酒和1 种白葡萄酒。葡萄酒价格合理，每杯 8-12 美元。平均/正常的葡萄酒倒出。 • 食物选择有奶酪、肉类、意式烤面包、橄榄酱以及牡蛎。价格从 5 美元到 18 美元不等。手指大小的食物非常适合 2-3 人分享。 *我们的订单（3人）：起泡玫瑰、玫瑰和波尔多（我的最爱！），吃的时候我们吃了3件意式烤面包和橄榄酱（我的最爱！）。我们的总账单为 44.85 美元（不含小费），在我看来这是相当合理的。 服务：工作人员很友好，但服务很慢，必须从桌子上站起来，两次步行到酒吧再要一杯饮料和银器，并试图找到某人结帐。 气氛和氛围：餐厅/酒吧看起来很高档，昏暗的灯光和酒桶顶上的蜡烛营造出温暖舒适的感觉。后面有一个钢琴演奏者来调节他们的情绪。它似乎迎合了 30 多岁及以上年龄层、更成熟的人群。 餐厅里有很多座位，座位的摆放方式避免了过度拥挤，并给每个人一种个人空间的感觉。座位选择是吧台座位（约 8-10 个座位）、2 张高顶桌子（每个座位约 4-6 个座位）以及餐厅中央的几张普通桌子（据我所知，这些桌子可以容纳 2-2 人） 8人/桌）。 这些年来我无数次路过这个地方，一直想进去看看，很高兴我终于进去了。我一定会很快回去。 （原文） 10/4/18 - Happy Hour at Heritage Fine Wines in Beverly Hills. Happy HOURS: Mon - Fri, 5-7pm * my visit: Thursday at 6:40pm, party of 3 Happy Hour MENU: • Wine selection is quite limited, offering only 5 wines of which there are 2 sparkling, 1 rose, 1 red, and 1 white. Wine prices are fair ranging $8-$12 per glass. Average/normal wine pours. • Food options are cheese, meat, bruschetta and tapenades, and oysters. The prices range from $5-$18. Its a good spread of finger-sized foods to share between 2-3 ppl. * our order (3ppl): Sparkling Rose, Rose, and Bordeaux (my fav!) and to eat we had the 3pc Bruschetta and Tapenade (my fav!). Our total bill came to $44.85 (w/o tip), which in my opinion was a rather reasonable. SERVICE: the staff was friendly but the the service was quite slow, having to get up from the table and walk to the bar twice to ask for another drink and silverware, as well as trying to track someone down for the check. ATMOSPHERE & AMBIANCE: the restaurant/bar looks upscale, and had a warm cozy feel with dim lighting and candles set atop wine barrels. There was a piano player in the back to set them mood. It seems to cater to an older, more mature crowd in the age range of mid-30’s and up. There is a good amount of seating throughout the restaurant and they were placed in a way to avoid overcrowding and to give each party there one sense of personal space. The seating options were bar seats (approx 8-10), 2 high top tables (each seats approx 4-6), and several regular tables at the center of the restaurant (from what I saw it looked like the tables could accommodate 2-8ppl/table). I’ve passed by this place countless number of times over the years and had always wanted to go in and I’m glad I finally did. I will certainly go back soon.

（由 Google 翻译）浪漫而优雅的酒吧还提供美食菜单。晚上一早就不太忙。周五晚上有现场音乐表演。 （原文） Romantic and classy wine bar with food menus as well. Not too busy early in the evening. Live music Friday nights.

（由 Google 翻译）今天，在 Members BH，这是我体验过的最好的波西米亚别致屋顶休息室之一。这里的所有东西都是大份量，非常适合分享，我们点了松露花椰菜，非常棒，浅井寿司精选 36 件，非常美味，覆盆子特罗佩齐恩馅饼是天堂般的蜜饯片，烤得恰到好处。 特别感谢丽莎为我们的特别预订提供的所有帮助以及所有的热情款待👍 （原文） Here today at Members BH, it’s one of the best boho chic rooftop lounges I’ve ever experienced. Everything here comes in big portions great for sharing, we ordered the Truffle Cauliflower and it was amazing and the Azai Sushi selection 36 Pieces and it was yummy and the Raspberry Tropezienne Tart is a candied slice of heaven, baked to perfection. Special thanks to Lisa for all the help with booking our special reservations and all the hospitality 👍

（由 Google 翻译）我经历过的最糟糕的服务。 扩大。有足够的工作人员。工作人员没有在露台上帮助我们，而是呆在里面，没有照顾我们外面的 5 个人。这是一个生日庆祝活动，我们在那里待了一个小时，接受了两次检查。当我们最终决定我们已经受够了时，我们走进去，发现服务员正在发短信。我们问“我们做错了吗？我们是否应该留在外面并获得服务”，我们被问到是否需要更多的酒。 不是现在，大家都卖酒了。 只是服务体验很差。 还;我们认为，有几次我们确实有人在桌旁，但他们的时间很短，而且对参与不感兴趣。 从积极的方面来说，我们就沿着街道走，并获得了很棒的体验。 （原文） The worst service I have ever had. To expand. There was adequate staff. Instead of helping us on the patio the staff stayed inside and did not attend to the 5 of us outside. It was a birthday celebration and we were there an hour, with being checked on twice. When we finally decided that we had had enough we walked inside to find our waiter texting. We asked "did we do it wrong, were we supposed to stay outside and get service", we were asked if we wanted more wine. Not at this point, everyone sells wine. Just a bad service experience. Also; it was our perception that the couple times we did have a person at the table, they were short and uninterested in engagement. On a positive note we went right down the street and had a great experience.

（由 Google 翻译）这正是比佛利山庄所需要的。在这座充满了自称葡萄酒鉴赏家和爱好者的小镇里，没有一家餐厅能够像 Heritage 一样提供种类繁多的法国葡萄酒、体现其复杂性或拥有别致而诱人的环境。 店主 Jordane 给我提供了一些我在其他地方没有喝过的白葡萄酒。他对酿酒的深入了解确实令人印象深刻。 如果您喜欢葡萄酒，那么这是您必须尝试的地方！ （原文） This is exactly what Beverly Hills needed. In a town abundant with self-proclaimed wine connoisseurs and lovers alike, there was no establishment that offered a vast variety of French wines, spoke to the complexity or had the chic yet inviting setting like Heritage. Jordane, the owner, offered me a number of whites that I had not experienced elsewhere. And his in-depth knowledge of wine making was truly impressive. If you love wine, then this is one place you must try!

（由 Google 翻译）每次我访问洛杉矶时，我一定要来Heritage。 这个地方的一切都很特别。首先，他们拥有热情、友好和诱人的氛围，同时保持了您在比佛利山庄黄金地段所期望的别致精致。周五和周六晚上有现场音乐表演。 每隔一段时间，他们也会举办聚会。他们可以进入屋顶，欣赏风景，并在那里举办 DJ 表演。到目前为止我已经去过一次并且很喜欢它，我想我也会参加他们的新年派对。 我真的很喜欢葡萄酒，因为酒单精心策划。我不含麸质，所以我会买熟食，配上面包真是太棒了（我的朋友说它很好吃，但我不知道！）。 如果您正在寻找传统的法国经典美食，他们可以为您提供法式三明治、洛林乳蛋饼、田螺和焦糖布丁。 我大约每月访问一次洛杉矶，就像我说的，我一定要腾出时间参观遗产。我很少写评论，但这是一个值得写的地方！我希望你喜欢。 （原文） Every time I visit LA, I make sure to come to Heritage. Everything about this place is exceptional. First of all, they have a warm, friendly and inviting atmosphere, while maintaining the chic sophistication you would expect at this prime location in Beverly Hills. Friday and Saturday nights they have live music. Every once in a while they also host parties. They have access to a rooftop with views where they host DJs. I’ve been to one so far and love it and I’m thinking I’ll also attend their NYE party. I’m really there for the wine as the list is well curated. I’m gluten free so I’ll get the charcuterie which is fantastic with the bread on the side (my fiends say it’s delicious, I wouldn’t know though!). If you’re looking for traditional French classics they have you covered with Croque-Madame, Quiche Lorraine, Escargots and Crème Brulée. I visit LA about once a month, and like I said, I make sure to make time for Heritage. I rarely write reviews, but this is a place to write home about! I hope you enjoy.

（由 Google 翻译）我想说洛杉矶最好的葡萄酒俱乐部！如果您正在洛杉矶寻找法国葡萄酒或手工酿造的优质葡萄酒，那么Heritage Fine Wine 是您的最佳选择。在这里您可以在现场音乐的陪伴下享用美味的意大利美食或法国美食。这会让你的夜晚变得精彩！！好地方！强烈推荐！谢谢乔丹·安德鲁！！ （原文） Best wine club in LA I would say!! If you are looking for french wines or handmade fine wines in Los Angeles, there is no other place like Heritage Fine Wine. Here you can enjoy your delicious Italian cuisine or plate of french cuisine with live music. This will make your evening awesome!! Great Place! Highly Recommended! Thank you Jordane Andrieu!!

（由 Google 翻译）2016年我从琼斯家买了一张沙发，不得不说，这也许是我这辈子用过的最好的沙发了！我的孩子们在沙发框架上跳来跳去，用垫子搭堡垒，爬遍了所有东西，已经快十年了！这些垫子至今依然坚固耐用，支撑性十足。这些沙发的做工真是太棒了。我再也不会在其他地方买新沙发了！ （原文） I purchased a couch from the Joneses back in 2016 and I just have to say it is maybe the best sofa I have ever had in my life! My kids have jumped all over the frame, built forts with the cushions, climbed all over everything for almost 10 years! The cushions remain firm and supportive TO THIS DAY. The construction of these sofas are nothing short of remarkable. I will never buy a new sofa from anywhere else!

（由 Google 翻译）我进来时只是知道自己想要什么，亚当开门见山地向我展示了最漂亮的沙发，非常适合我的家！强烈建议您访问时询问他！优秀的客户服务！ （原文） I came in with just an idea of what I wanted, and Adam got straight to the point and showed me the most beautiful sofa that works perfect for my home! Highly recommend asking for him if you visit! Excellent customer service!

（由 Google 翻译）真的很喜欢我们定制的沙发，它和我们家很搭。Adam 和 Noa 人超级好，对展厅里的所有家具都非常了解。 他们非常耐心，让我们的购买过程非常顺利。 强烈推荐去看看！ （原文） Really love our custom couch to fit our place. Adam and Noa were super lovely and knowledgeable about all the pieces in the showroom. They were extremely patient with us and made the buying process very smooth. Highly recommend checking them out!

（由 Google 翻译）谁知道一张新沙发可以让佛罗里达州的外籍人士在有史以来最严重的自然灾害期间搬到洛杉矶？ 2024 年 12 月，我拿到了洛杉矶新公寓的钥匙。我正忙于从佛罗里达州圣彼得堡搬家。第一个订单是什么？抢个沙发！ Mady 和 The Joneses 的团队用定制的灰红色天鹅绒沙发引导我走上正确的道路。十二月，它安全无恙地送到了我的新公寓。一切都好，结局好！ 直到我带着两只狗开了 40 个小时的车，才发现洛杉矶大区已经着火了。虽然我的社区没有受到影响，但火灾造成了巨大的损失。房屋受损、家庭受损、洛杉矶灵魂受损。 对某些人来说这是一件小事。但当我带着我剩下的所有物品和两只狗终于到达时，琼斯家的那张灰红色沙发正在等着我。哎呀，我指的是我们，考虑到狗非常喜欢它。 交付两个月后，沙发处于最佳状态。这是我拥有过的最喜欢的沙发。非常值得购买！ 到目前为止，我和我的狗可能整个晚上都昏倒过两次……嗯！ （原文） Who knew a new couch could comfort a Florida expat moving to LA during the worst natural disaster on record? In December 2024, I got the keys to my new apartment in LA. I was deep in the middle of a move from St. Petersburg, Florida. And one of the first orders of business? Secure a couch! Mady and the team at The Joneses steered me the right way with a custom ash-red velvet couch. It delivered safe and sound to my new apartment in December. All's well that ends well! Until I drove 40 hours with my two dogs to find the greater LA area on literal fire. While my neighborhood wasn't affected, the fires inflicted massive damage. Damage to homes, damages to families, and damage to LA's very soul. It's a small thing to some. But when I finally arrived, all my remaining belongings and my two dogs in tow, that ash-red couch from The Joneses was waiting for me. Whoops, I meant us, considering the dogs love it so much. Two months from delivery, and the couch is in tip top form. It's my favorite couch I've ever owned. Well worth the purchase! My dogs and I may or may not have passed out on it twice all night so far...hm!

（由 Google 翻译）大约12年前，我在他们家买了两张沙发，考虑到家里经常有狗狗和孩子，它们经久耐用。现在是时候换换口味了，所以我又回到了琼斯家，买了一张组合沙发。销售员花了很多时间跟我沟通，解答了我所有的问题。这件沙发（很大）不到三周就做好了，而且非常漂亮。琼斯家的沙发价格不便宜，也不是很高端，但我强烈推荐他们！ （原文） I bought two couches from them about 12 years ago and given the number of dogs and kids all over them they held up well. It was time for a change so I went back to The Jones for a sectional. The salesman spent a ton of time with me and answered all my questions. Piece (which is huge) was made and delivered in under three weeks and is GORGEOUS. The Jones is neither cheap or very high end but I can’t recommend them enough!

（由 Google 翻译）今天刚去过这家店，哇！我们住在比佛利山庄，并在华盛顿州拥有一家家具店。在网上发现了这个美妙的地方，并乘坐优步去了解它的全部内容。虽然他们只按预约开放，但工作的女孩们很慷慨地让我进去并允许我四处走动。这家商店绝对令人难以置信。完美搭配最流行的单品和设计。如果您正在寻找家具，我无法想象除了这里还能去其他地方！ （原文） Just visited this store today and wow! We are staying in Beverly Hills and own a furniture store up in Washington State. Found this fabulous place online and took an Uber ride to see what it was all about. Although they are only open by appointment, the girls working were gracious enough to let me in & allowed me to walk around. This store is absolutely incredible. Perfectly curated with the most on trend pieces and designs. If you are looking for furniture, I can’t imagine going anywhere else but right here!

（由 Google 翻译）这篇评论姗姗来迟，当之无愧！一年前，我和丈夫为我们位于夏威夷毛伊岛的家订购了一张白色定制沙发。沙发按照承诺按时制造，包装完好，发货及时。 不幸的是，当沙发到达我们家时，我们意识到它的构造不正确。我立即联系了琼斯家具店并与店主交谈。我们的情况得到了非常友善的专业处理。 Joneses 家具所有者不遗余力地建造了另一件家具并快速运送给我们。我知道这代价高昂，但他们毫不犹豫地这样做了。我们漂亮的沙发已经有一段时间了，我们很喜欢它。五颗星不足以评价我们体验到的客户服务。他们值得 10 颗星！我建议从琼斯那里购买以满足您所有的家具需求。他们确实非常出色！ 洛里·布西密 （原文） This review is long overdue & well deserved!! My husband & I ordered a white, custom sofa for our home in Maui, Hawaii over a year ago. The sofa was built on time as promised, packaged well & shipped without delay. Unfortunately, when the sofa arrived at our home we realized that it had not been constructed properly. I immediately contacted the Joneses Furniture store & spoke with the owner. Our situation was handled professionally with utmost kindness. The Joneses furniture owner went above & beyond to construct another piece & ship it to us quickly. I know this was costly and they did this without any hesitation. We have had our beautiful sofa for a while now & we LOVE it. Five stars is not enough to rate the customer service we experienced. They deserve 10 stars! I would recommend buying from the Joneses for all your furniture needs. They are truly exceptional! Lorie Buscemi

（由 Google 翻译）我会给这家商店五星级的评价，只是你无法通过电话联系他们。我昨天在那里买了一双鞋，两天后我一直试图打电话询问他们是否有我尺码的另一种颜色。两天内发了三条信息，打了无数次电话，没有人回电，也没有人接听。这是非常令人沮丧的。 （原文） I would give the store a five star review except that you can’t get them on the phone. I bought a pair of shoes there yesterday and have tried for two days since to get them on the phone to find out if they have them in another color in my size. I’ve left three messages in 2 days and called numerous times, and no one ever calls back and no one ever answers. It is extremely frustrating.

（由 Google 翻译）我对 Beverly Hills Schutz 商店的客户服务赞不绝口。我在网上为我女儿的婚礼订购了鞋子，但纽约商店给我寄来了错误的鞋子。距离婚礼还有两天！！我打电话给他们纠正这个问题，他们已经把我的鞋子卖光了。我当然非常生气！所以我打电话给比佛利山庄商店的玛乔丽，她真是天使！她把这双鞋放在她的店里，并且还把它过夜给了我，没​​有额外费用。现在这就是客户服务！马乔里非常乐于助人，确保新娘的母亲看起来也很漂亮。我真的很感谢她不遗余力地确保我是一个满意的顾客。 Schutz 制造出令人惊叹的鞋子，他们比佛利山庄的员工也非常出色！ 谢谢玛乔丽！！ （原文） I cannot brag enough about the customer service I received from the Beverly Hills Schutz store. I ordered shoes online for myself for my daughters wedding, and the New York store sent me the WRONG shoes. Two days before the wedding!! I called them to correct the issue and they had sold out of my shoe. Of course I was extremely angry! So I called Marjorie at the Beverly Hills store and she was an angel! She had the shoe in her store and also overnighted it to me for no extra charge. Now that is customer service!! Marjorie was very helpful in making sure the mother of the bride looked great as well. I really appreciate her going out of her way to make sure I was a happy customer. Schutz makes amazing shoes and their Beverly Hills employees are extrodinary! Thanks Marjorie!!

（由 Google 翻译）被他们的鞋子迷住了！款式多样，质量上乘，价格实惠！很喜欢这家店的工作人员，非常细心，知识渊博！ （原文） Obsessed with their shoes! So many different styles, great quality and great price! Love the staff at this store, very attentive and knowledgable!

（由 Google 翻译）洛杉矶最美丽的商店！质量令人惊叹，而且价格更优惠。在店里总是感觉很受欢迎！ （原文） The most beautiful store in LA!!! The quality is amazing and the price is even better. Always feel so welcomed at the store!

（由 Google 翻译）我的首选去处，可以为任何场合找到一双完美的鞋子！我喜欢这些设计，而且价格令人难以置信！ （原文） My GO-TO places to get the perfect pair of shoes for any occasion! I love the designs and prices are INCREDIBLE!

（由 Google 翻译）有史以来最糟糕的客户服务！ 我已经尝试返回几天了，但电子邮件没有回复。 我再也不会在网上买 schutz 鞋了！ （原文） Worst customer service ever!! I have been trying to return for DAYS with emails NO RESPONSE. I would never buy schutz shoes online again!!

（由 Google 翻译）内德拉是最好的！我真的很感谢她的帮助，我喜欢我的鞋子！ （原文） Neidra is the BEST! I really appreciated her help and I love my shoes!!

（由 Google 翻译）在这里有一个非常“漂亮女人”的经历，因为我住在附近的一家酒店，所以我有钱可以花，并且需要泳池必需品。两位年长的女士向我建议更便宜的商品。最棒的是，购买金额低于 300 美元后，他们要求查看我的身份证件？！？这不是香奈儿。 （原文） Had a very “pretty woman” experience in here, as I had money to spend and needed pool essentials since I was staying in a nearby hotel. Two older women were suggesting cheaper items for me. The best part is they asked to see my ID after a less than $300 purchase?!? This is not chanel.

（由 Google 翻译）为我的妻子买了一件可爱的比基尼！很棒的客户服务！很棒的选择/品种和价格。总的来说，这是一次很棒的体验！ （原文） Got a cute bikini for my wife! Great customer service! Great selection/variety and prices. Overall a great experience!!

（由 Google 翻译）我在她的店里只花了 400 美元，这不是我第一次从这个地方买比基尼。购买两件比基尼 30 分钟后，我给她打电话，让她知道每件比基尼都有不同的尺码，以及她是否有适合两件的小尺码。她用响亮而粗鲁的语气回应说，比基尼已最终出售。 我刚买了它，只是想要合适的尺寸，因为我不打算退货。她的反应非常令人失望，对我来说非常粗鲁……糟糕的客户服务，我永远不会在这家商店退一步。 （原文） I just spend 400$ at her store and this is not the first time that I have bought bikinis from this place. 30 Minutes after purchasing both bikinis I geve her a call and let her know that each bikinis have a different size and if she possibly has the small sizes for both of them. She responded with a loud and rude tone that the bikinis are final sale. I littlerly just bought it and just wanted the right size since I wasn’t planning to return anything. The way her response was very disappointing and extremely rude to me … horrible costumer service and I will never step a foot back in this store.

（由 Google 翻译）带我的姐姐和嫂子来这里，他们对服务和泳衣的选择非常满意。 （原文） Took my sister and sister in law here and they were very pleased with the service and selection of bathing suits.

（由 Google 翻译）我今天进去希望能找到一套适合旅行的新衣服。当我走进去的那一刻，Cleo 和 Estee 热情而友善地向我打招呼——我找到了一套完美的西装，没有比这更好的体验了！ （原文） I went in today hoping to find a new suit for a trip. Cleo and Estee greeted me with enthusiasm and kindness the min I walked in - I found a perfect suit and couldn’t have had a better experience!

（由 Google 翻译）令人惊叹的客户服务和业主非常贴心！很高兴我来这里买比基尼！等不及要回去了！ （原文） Amazing customer service and the owners were so sweet! So glad I came here to get a bikini! Can’t wait to go back!

（由 Google 翻译）我在这里给我女朋友买了一些泳衣，她很喜欢，工作人员也帮了我很多 （原文） got my girlfriend some bathing suits here and she loved it and the employees helped me out a lot

（由 Google 翻译）喜欢它。昨天路过，我妻子看到一件芥末色夹克，她预计售价为 200-300 美元 - 结果只有 99 美元。一家有趣的商店，员工超级友好。 如果我可以并且希望没有冒犯她们的话：商店应该给女孩们穿衣服的预算。我觉得工作人员穿着朴素。 （原文） Loved it. Passed it yesterday, my wife saw a mustard color jacket she expected to run $200-300 - and it was only $99. A fun shop with ultra-friendly staff. If I may and hopefully not offend them: The store should give the girls a budget to wear their clothes. I felt the staff was under-dressed.

（由 Google 翻译）我一生都住在这个社区，也一直在这里购物。这是最好的！温迪总是有最好的选择，劳伦的品味也很棒。我衣柜里的大部分衣服都来自这家店。复古与新货的完美结合，还有令人惊叹的派对礼服 - 我每次高中舞会都会从这里购买礼服，并且在 20 多岁的时候我会继续购买华丽的礼服！ （原文） I’ve lived in this neighborhood my whole life and have been shopping here forever. It’s the best! Wendy always has the best selection and Lauren has amazing taste. Most of my wardrobe is from this store. Great mix of vintage and new stuff and amazing party dresses - I bought dresses from here for every high school dance and I continue to buy gorgeous dresses in my 20s!

（由 Google 翻译）喜欢这个地方。客户服务很棒。他们竭尽全力让您有宾至如归的感觉，并为您提供您想要的东西。我最好的朋友来这里已经很多年了，他们知道什么最适合你。他们的东西质量很好。 爱它。 （原文） Loved this place. Customer service is amazing. They go the extra mile to make you feel at home, and get you what you are looking for. My best friend has been coming here for years and they know what fits you well. Their stuff is great quality. Love it.

（由 Google 翻译）让我想起了我祖母的风格。优雅、迷人、别致。亮片、围巾、和服、手工连衣裙、猫眼镜、毛皮。如果我说了什么让你大吃一惊的话，那么 Polkadots 和 Moonbeams 就是为你准备的。 （原文） Reminded me so much of my grandmother's style. Classy, glamorous and chic. Sequins, boas, kimonos, handmade dresses, cat glasses, fur. If I said anything that raised your eyebrows, Polkadots and Moonbeams is for you.

（由 Google 翻译）这家店最可爱了。当我在洛杉矶时，我总是去那里，并且总能找到一些东西。 （原文） This store is the cutest. I always visit it when I’m in LA and I always find something.

（由 Google 翻译）我最喜欢的精品店！！我喜欢他们的潮流，而且非常有帮助。 （原文） My favorite boutique!! I love how they are on trend and so helpful.

（由 Google 翻译）对于我们今天的访问，我不能说太多的好话！当我在城里时，绝对是我必去的地方 （原文） I can not say enough good things about our visit today!! Definitely on my must visit list when I am in town

（由 Google 翻译）花费数千美元的客户服务很业余。 （原文） Customer service is amateurish for thousands spent.

（由 Google 翻译）俄罗斯支持者 （原文） Russia supporters

超好吃

（由 Google 翻译）Joan's on Third 有最好的中式鸡肉沙拉！我也点了他们的排骨三明治——也很好吃。我从来没有亲自去过一次，但这个周末我冒险来到了这里。我很惊讶地发现他们有早餐选择！虽然我们没有点，但他们的咸牛肉哈希看起来很棒。他们还有很多好东西。里面就像迪士尼乐园。他们有冰淇淋、甜点区、小吃、糖果，还有乳蛋饼、烤宽面条、肉丸等食物可供选择…… 他们有开放式座位。星期六很拥挤，但服务很棒，食物上得又快又热。如果您在该地区并且想要吃一顿美味的食物，绝对需要检查一下这个地方！ （原文） Joan’s on Third has the best Chinese chicken salad! I’ve ordered their short rib sandwich too- which is also delicious. I’ve never been to one in person, but this weekend I ventured my way here. I was surprised to see they had breakfast options! Although we didn’t order it, their corned beef hash looked amazing. They also have so many goodies. It was like Disneyland inside. They had ice cream, a dessert area, snacks, candies, and food options in the cases like quiches, lasagna, meatballs… They have open seating. It was crowded on a Saturday but the service was great and the food came out quick and hot. Definitely need to check this place out if you’re in the area and want a delicious bite to eat!

（由 Google 翻译）顺便吃了一顿早午餐。真是个好地方！柜台式点餐，服务快捷。沙拉和外卖都很棒，格兰诺拉麦片和早餐卷饼更是美味！一定会再来的！ （原文） Dropped in for an impromptu brunch. What a cute place! Counter style ordering, and prompt service. Amazing salads and take out and the granola and breakfast burrito were divine! Will def come back !!

（由 Google 翻译）食物：4.9/5 服务：4.5/5 性价比：4.7/5 Joan's 最大的缺点就是停车非常困难，不过路边停车还是可以的。 我们点了两份三明治，说实话，两份都非常棒。我点了炖牛肋骨三明治，哇，真是太美味了！我以前也尝试过做炖牛肋骨，所以我知道要做出像这家三明治一样美味的炖牛肋骨有多难。牛肋骨鲜嫩多汁，味道浓郁。搭配上浓郁的芝士、清爽的蔬菜和略带甜味的腌菜，简直是一次令人难忘的体验。虽然三明治的价格有点小贵，但绝对物有所值。 （原文） Food 4.9/5 Service: 4.5/5 Value: 4.7/5 The worst part about Joan’s is that it’s really hard to park but street parking is definitely possible. We had two sandwiches and honestly both were great. I had the braised short rib sandwich and wow, truly incredible. As someone who has tried to make braised short ribs before, I know how hard it is to make it as tasty as this sandwich was. The short ribs were delicate yet packed with flavor. When paired with the gooey cheese and the delicate greens and the slightly sweet pickles, it was truly an incredible experience. It is kind of pricey for a sandwich but definitely worth it.

（由 Google 翻译）Joan’s on Third 是洛杉矶一家经久不衰的餐厅，既散发着毫不费力的时尚气息，又给人一种宾至如归的舒适感。一踏进店门，就能感受到一股温馨的氛围——人们一边品尝卡布奇诺一边闲聊，空气中弥漫着新鲜出炉糕点的香气，还有琳琅满目的精致沙拉和三明治，仿佛是从杂志封面上走下来的。 菜单上的选择丰富多样，从招牌的牛小排三明治（口感浓郁鲜嫩）到松露鸡蛋吐司和酥脆可口的薯条，应有尽有。就连这里的香草冰拿铁也格外特别，口感顺滑，甜度适中。甜点和烘焙区更是令人难以抗拒——他们的曲奇和纸杯蛋糕堪称洛杉矶最佳之一。 然而，Joan’s 最出彩的地方在于它的氛围：明亮通透，轻松休闲，自然光线充足，却又不失洛杉矶的独特魅力。这里是与朋友享用早午餐、独自品尝咖啡，或是为野餐挑选精致美食的理想之选。 总的来说，Joan’s on Third 完美融合了温馨与格调，如果你热爱美食，又想感受一丝日常的精致，这里绝对不容错过。 我原以为熟食店通常都很狭小，但这家店却宽敞舒适，各种类型的座位应有尽有，让人感觉可以惬意地消磨一下午。有时，我只是捧着一杯咖啡，坐在窗边，看着熙熙攘攘的人群，就觉得很惬意。 （原文） Joan’s on Third is one of those timeless Los Angeles spots that feels both effortlessly chic and comfortingly familiar. The moment you walk in, you’re greeted by a warm buzz — people chatting over cappuccinos, the scent of freshly baked pastries, and a display of gourmet salads and sandwiches that look straight out of a magazine. The menu has something for everyone — from the famous short rib sandwich (rich and tender) to the truffle egg toast and perfectly crisp fries. Even their iced vanilla latte feels special here, smooth and subtly sweet. The desserts and bakery section are impossible to ignore — their cookies and cupcakes are some of the best in LA. What makes Joan’s shine, though, is the ambiance: airy, casual, and filled with natural light, yet still feels like a bit of an LA scene. It’s a perfect spot for brunch with friends, a solo coffee, or to pick up something fancy for a picnic. Overall, Joan’s on Third is that rare mix of cozy and elevated — a must-visit if you love great food with a touch of everyday glamour. And I thought delis usually is small and narrow. Here is so spacious with all types of sitting area, which makes feel more comfortable to stay here a whole afternoon. Sometimes just holding a cup of coffee and sitting by the window to watch people passing by.

（由 Google 翻译）我以前很喜欢来这里，感觉它就像是我在洛杉矶日常生活中不可或缺的一部分。但现在有些东西已经过时了，感觉它似乎没有随着如今食客的期望而发展。 食物美味可口。你会选择来这里，因为你很清楚自己喜欢什么。这里的氛围仍然保留着那种轻松随意、集市与咖啡馆于一体的魅力。 他们不提供无麸质面包三明治。对于有饮食需求或偏好的人来说，这是一个很大的遗憾。这感觉上是一件小事，但在2025年，这很重要。 份量不错，但价格昂贵。你买的是它的声誉和地理位置，而不是创新。 服务友好，但效率不高。在繁忙时段，点餐速度似乎比较慢，员工忙得不可开交，而且服务可能会滞后。 结论： 如果你喜欢熟悉的口味和舒适的本地氛围，Joan’s On Third 仍然值得一去。进去之前先调整一下预期。它确实有魅力，但跟不上现在食客的期望了。 （原文） I used to love coming here. It felt like a staple in my L.A. routine. But a few things have slipped, and it feels like they haven’t evolved with what diners expect today. The food is good and tasty. It’s the kind of place you go because you know exactly what you’ll like. The ambiance still carries that laid-back, market-meets-cafe charm. They don’t offer gluten-free bread for sandwiches. That’s a big miss for people with dietary needs or preferences. It feels like a small thing, but in 2025, it matters. Portion sizes are good, but the price is high. You’re paying for the reputation and the location, not always for innovation. Service is friendly, but not always efficient. During busy times, orders seem slower, the staff is juggling too much, and things can lag. Verdict: Joan’s On Third is still worth a visit if you love the familiar flavors and the comfy, local feel. Just go in with tempered expectations. It has charm, but it’s not keeping pace with what diners expect now.

（由 Google 翻译）牛小排三明治真的像传说中那么好吃。火鸡俱乐部三明治也同样令人满意。很高兴体验到了大家对它的赞誉。下次一定还会再来，尝尝他们提供的其他美食。 （原文） Shortrib sandwich was really as good as they say. The turkey club did not disappoint either. Happy to have experienced what all the hype was about. Would love to come back for so much more that was offered.

（由 Google 翻译）我们正在寻找一个可爱的屋顶场所，一边等待 6:00 的晚餐预订，一边喝一杯，吃点小吃。并在网上发现这是一个可爱的地方。 不幸的是，他们的所有墙壁都覆盖了屏幕罩，我想是为了晚上寒冷的天气，尽管它确实体现了屋顶上的室内室外吸引力。 尽管如此，我们仍然很享受我们的时光，我喜欢我的梅斯卡尔酒，我点了“爱在哪里”。 我喜欢这里的氛围，有很多植物，还有好莱坞山的美丽景色。享受阳光明媚的户外氛围的好地方。 （原文） We are looking for a cute rooftop spot for a drink and light bite while we wait for our dinner reservation at 6:00. And found this is a cute spot online. Unfortunately they had screen covers covering all the walls, I imagine for the chiller weather in the evening, although it did harper the indoor outdoor appeal of being on a rooftop. Nonetheless we still enjoyed our time, I loved my Mezcal drink, I ordered "where love lives." I love the vibe, lots of plants and really nice view of the Hollywood hills. Great spot for a sunny outdoor vibe.

（由 Google 翻译）工作日来这里，真的很享受！屋顶超级凉爽，音乐很棒，食物和开胃菜也很棒——不像普通的酒吧小吃。 唯一需要注意的是：带上你的身份证件。他们不提供照片或数码版本。我们有个朋友不得不一路走回车里去拿身份证。 除此之外，这里也是个很棒的休闲场所。我们还会再来的！ （原文） Stopped by on a weekday and really enjoyed it! The rooftop was super chill, music was solid, and the food and appetizers were actually really good — not just your typical bar bites. Only heads-up: bring your physical ID. They don’t take photo or digital versions. One of our friends had to walk all the way back to the car to grab theirs. Besides that, it’s a great spot to hang. We’ll be back!

（由 Google 翻译）这个地方的氛围和气氛都很棒，景色也令人惊叹。我们去吃了早午餐，菜单很小，我们点的食物不错，价格实惠。饮料也很好，而且很可爱。8/10 推荐，适合一次轻松惬意的出游。 （原文） The vibe and atmosphere of this place is beautiful with amazing view. We went for the brunch, the menu is very small and the food we chose was decent and affordable. The drinks were good and very cute. 8/10 recommend for a nice but chill outing.

（由 Google 翻译）我们点了龙虾卷和薯条，还喝了杯啤酒。菜品确实很美味，但份量偏小，尤其是考虑到价格。总的来说，味道不错，氛围也不错，但价格略贵。 （原文） We tried the lobster roll with fries and had a beer. The food was definitely tasty, but the portion was on the small side, especially for the price. Great flavors and nice vibe overall, but a bit pricey for what you get.

（由 Google 翻译）这是我第一次留下负面评价，作为一名店主，我深知经营一家店有多难。然而，这家店确实需要改进。 去年，我和丈夫下班后去了这家店，没有好好打扮，体验非常糟糕。我们被一个服务员无视，等了30多分钟才上菜，甚至连简单的要餐巾纸的要求都被拒绝了。与此同时，另一张看起来“更高档”的桌子却得到了友好周到的服务。每个人都能看出你是否和我一样。 最近我和朋友又去了一次，虽然上菜速度更快了，但服务态度依然如故。 客户服务应该一视同仁——外表或财富不应该成为我们考虑的因素。小费反映的是服务质量，而不是顾客的外表。 （原文） This is my first time leaving a negative review, and as a business owner myself, I understand how hard it is to run a business. However, this place truly needs to improve. Last year, my husband and I visited after work, not dressed up, and had a terrible experience. We were ignored by one of the girl, waited over 30 minutes for food, and even a simple request for napkins was dismissed. Meanwhile, another table that looked “fancier” received friendly, attentive service. Everyone can tell if you was there with me. I recently came back with friends, and while the food was served faster, the service still showed the same attitude. Customer service should treat everyone equally—appearance or wealth should never matter. Tips reflect the service provided, not how customers look.

（由 Google 翻译）周六参加了We2Bomb的活动。氛围非常有趣。食物很棒。音乐很棒。一切都充满正能量。 （原文） Went to a We2Bomb event on Saturday. Very fun vibes. Really good food. Music was good. All positive vibes.

（由 Google 翻译）下午4点到6点是欢乐时光。工作人员友好周到。坐在屋顶上欣赏洛杉矶的日落，是每个人都应该体验的体验。我从欢乐时光菜单上点了鳄梨酱、薯条和芝士汉堡（配薯条或沙拉），以及一杯清爽的无酒精黄瓜饮料。食物味道不错，很新鲜，但比较普通。鳄梨酱只是鳄梨泥，没有其他配料。芝士汉堡看起来没什么亮点，只有面包、肉和芝士，但他们的酱汁拯救了这一切。这是一个非常适合带朋友、外地客人或独自在洛杉矶度过美好时光的地方。 （原文） Went for happy hour (4-6pm). Staff was friendly and attentive. Sitting on a rooftop as the sun sets in Los Angeles is something everyone should experience. Ordered guacamole and chips and cheese burger (comes with fries or side salad) off the happy hour menu along with non-alcoholic cucumbery drink that was refreshing. The food tasted good and fresh but pretty basic. Guacamole was just mashed avocado without anything else. Cheese burger looked lacking with just bun, meat and cheese but the sauce they put on saved the day. Great place to bring friends, out of town guests or on any beautiful LA day by yourself.

（由 Google 翻译）豪华购物中心，有大量可爱的圣诞装饰品、独特的雕像和艺术品。这个地方非常喜庆，但需要更多的座位和更多的食物选择。我实际上没有去任何地方购物，因为我很穷，呵呵。还有2小时免费停车！只要输入“rodeo Drive”，停车场就在那里。 （原文） luxury shopping center with tons of cute decorations for christmas, unique statues and artwork. this place is very festive, but it needs more seating and more food options. i didn’t actually shop anywhere bc im poor hehe. also 2 hours free parking! just put in “rodeo drive” and the parking garage is near there.

（由 Google 翻译）罗迪欧大道上的奢华体验 （原文） Expérience luxueuse sur Rodéo Drive

（由 Google 翻译）非常适合散步的地方。你会看到很多很酷的车和网红。非常干净，氛围非常丰富。 （原文） Super nice area to walk around in. You’ll see so many cool cars and influencers in the wild. Very clean and just a very rich vibe.

（由 Google 翻译）节日期间，这里到处都装饰着节日彩灯，是个非常漂亮的旅游胜地。 （原文） Beautiful place to visit during holidays with all the holiday decor and lights.

（由 Google 翻译）我想说，这是世界上最美丽、最昂贵的驾车路线之一，几乎拥有世界上所有知名的时尚品牌。你会惊讶地发现这条街上全是知名品牌。我是在十二月份去的，到处都是美丽的灯光，特别是在树上，真的让整个车道变得最美丽和有吸引力。坐在车里行驶在这条街上也会给你带来奇妙的感受。 Rodeo Drive 一端的金色列车使它看起来非常漂亮。比佛利山庄真是个好地方。这是一个必须参观的地方 （原文） I would say this is one of the most beautiful and expensive drives in the World with almost every well know fashion brands of the World. You will get surprised to see all famous brands at this street. I was there during the month of December where the beautiful lightings every where and specially on the trees really made this whole drive the most beautiful and attractive. Sitting in the car and driving in this street will also give you amazing feelings. The golden trainable at one end of Rodeo drive makes it look very beautiful. What a great place in Beverly Hills. It is a must visit place

（由 Google 翻译）对于毫无头绪的粉丝来说，这里是拍照的好地方，在离比佛利山庄标志几个街区远的比佛利大道上可以免费停车 2 小时 （原文） Great place to take pictures for clueless fans , free 2 hour parking on Beverly drive a few blocks away near the Beverly Hills sign

（由 Google 翻译）这次体验非常棒，不仅有豪华的商店或一流的餐厅，还可以享受散步和观看独特的美国汽车的乐趣。 （原文） This experience was wonderful, it's not only the luxury shops or the terrific restaurants, it's also the fact that you can enjoy walking and watching the unique American cars.

（由 Google 翻译）员工和商品种类都非常出色。逛店令人兴奋，购物体验也十分愉快。店内设计精美，配有精美的房间插图，让顾客可以在优美的环境中欣赏商品。商品种类丰富。 店内环境舒适，家具精美，种类繁多，员工一流，设计精美，品质一流。过去的经验让这位顾客感受到，他们的客户服务确实一流。这才是最重要的。 （原文） Outstanding staff and selection. Exciting to walk through the store and a pleasure to shop there. It's very well designed with wonderful room vignettes so a customer can see the products in a beautiful setting. Great variety of products. Easy, great furniture and variety, top notch staff, excellent designs and top quality. And past experience has taught this shopper that their customer service is truly the best. That is the most important thing. .

（由 Google 翻译）RH West Hollywood 是设计梦想尽情展现的舞台。这座建筑坐落于梅尔罗斯大道，本身就像一座博物馆，专为那些能正确念出“比利时亚麻布”的人而设。 每一层都美得令人窒息——柔和的色调、完美的灯光，当然还有那张传奇的云朵沙发，它会让你重新审视自己拥有过的所有家具。 我们去的时候屋顶露台开放——虽然没有餐厅服务，但光是那景色就值得你爬上去。一览无余的城市景观，洛杉矶金色的阳光，以及那种仿佛置身于生活方式杂志中的轻松惬意感。 小贴士：一定要坐电梯直达顶层——即使你只是“随便逛逛”，也一定会被这里的一切所吸引（甚至会开始怀疑自己家里是不是也需要一盏吊灯了）。 （原文） RH West Hollywood is where design dreams go to flex. Perched on Melrose, the building itself feels like a museum for people who can pronounce “Belgian linen” correctly. Every floor is pure eye candy — muted tones, perfect lighting, and of course, the legendary Cloud Sofa that makes you reconsider every other piece of furniture you’ve ever owned. The rooftop was open when we went — no restaurant service, but the view alone was worth the climb. Sweeping cityscape, golden LA light, and that effortless feeling that you might be in a lifestyle magazine. Pro tip: Take the elevator all the way up — even if you’re “just browsing,” it’s impossible not to leave inspired (and slightly convinced your home needs a chandelier now)

（由 Google 翻译）这个恢复硬件位置非常棒！产品的展示和一切都让你想花掉你拥有的每一块钱，哈哈。产品品质优良，风格优雅。他们有三层楼，每层都有不同的房间类别。服务很好，我们在门口迎接，询问我们是否需要帮助，这很好，因为他们没有唠叨你，也没有强迫你买东西。他们只是让你尽情享受这家商店。楼上的景色也令人赞叹不已。 （原文） This restoration hardware location is fabulous! The staging of products and everything just made you wanna spend every dollar you had lol. The products were high quality and classy style. They had three floors all different room categories on each floor. The service was nice we were greeted at the door asked if we needed help and it was nice because they weren’t nagging you and pressuring you to buy stuff. They just let you be and enjoy the store. Also the view upstairs is to die for.

（由 Google 翻译）喜欢这个地方。美丽又时尚。宽敞开放的空间，让您可以真正看到所有的家具和装饰。三楼我们推荐参观，美丽的露台设有户外家具区。美丽的。就是很漂亮。 （原文） Love this place. Beautiful and stylish. Large and open spaces so you can really see all the furnishing and decor. Third floor us to recommend to visit, beautiful terrace with outdoor furnished areas. Beautiful. Just beautiful.

（由 Google 翻译）真的很好......肯定会回来......有很多不同的选择可供选择。我和我的妻子正在对家进行彻底改造，我们能够为我们为家规划的东西找到很多不同的选择......每个人都非常乐于助人......我们能够找到室内和室外座位的所有东西。实际上，我们没想到会找到我们想要的一切，这为我们节省了很多时间……期待与他们合作，满足我们的所有需求。 （原文） Really Nice....Definitely will be back... alot of different options to choose from. My wife and I are doing a total remodel of or home and we were able to find so many different options for the things we are planning for our home... everyone was so helpful.. we were able to find everything for the inside and our outdoor seating. We actually didn't expect to find everything we wanted, saved us alot of time... looking forward to working with them for all of our needs.

（由 Google 翻译）我实在搞不懂他们是怎么经营的。如果东西不想卖给顾客，放在展厅里还有什么意义呢？我问了销售代表，得到的回答简直蠢到家了。他说这些商品大部分都不卖，只是为了鼓励大家去跳蚤市场之类的地方淘些稀有玩意儿。大部分配饰和镜子之类的东西都只是摆在那里展示，不卖。 （原文） I just don’t understand the way they do business. What’s the point of having an item on the floor if you don’t want to sell it to the customer. I asked the sales rep and got the most stupid response ever. He says most of these items are not for sell and it’s just here to inspire people to go out there and look into places like flee market to find rare stuff. Most of the accessories and stuff like mirrors are there just for the display and they’re not for sell.

（由 Google 翻译）我喜欢这个地方！您可以在三楼的屋顶喝杯咖啡放松一下。当您在那里时，您可以欣赏他们美丽、华丽的客厅创意和枝形吊灯。二楼有友好的客户服务，可以了解您的需求并根据您的需求量身定制。三楼是屋顶，可以看到风景，有很多座位，微风徐徐。 （原文） I LOVE THIS PLACE! You can grab coffee and chill on the 3rd floor rooftop. While you are there you can check out their beautiful, gorgeous, livingroom ideas and chandeliers. The 2nd floor has friendly customer service to learn your needs and tailor to what you need. 3rd floor is the rooftop with a view and lots of seating and nice breeze.

（由 Google 翻译）Le Labo 旗舰店——始终如一的卓越体验 我已经去过洛杉矶第三街的 Le Labo 旗舰店至少五次了，每次光临都很愉快。员工总是友善、知识渊博、彬彬有礼，让购物体验既个性化又愉快。 在几天前的最近一次访问中，我很高兴得到了维森特的帮助，他确实超越了我。他对 Le Labo 香水的深入了解，加上他对该品牌的真诚热情，使这次访问脱颖而出。他花时间向我介绍我以前从未探索过的气味，并仔细引导我找到符合我喜好的气味。很明显，他不仅仅是为了销售产品，他真诚地想帮助我找到我喜欢的东西。 因为有这样的经历，我绝对会继续回到这个地方。如果您正在寻找温馨且身临其境的香水购物体验，这家 Le Labo 商店就是您的最佳选择！ （原文） Le Labo Flagship Store – A Consistently Exceptional Experience I’ve been to the Le Labo flagship store on Third St in Los Angeles at least five times now, and every visit has been a pleasure. The employees are always kind, knowledgeable, and respectful, making the shopping experience feel both personal and enjoyable. During my most recent visit a few days ago, I had the pleasure of being helped by Vicente, who truly went above and beyond. His deep knowledge of Le Labo’s fragrances, combined with his genuine passion for the brand, made this visit stand out. He took the time to introduce me to scents I hadn’t explored before and carefully guided me toward ones that aligned with my preferences. It was clear that he wasn’t just there to sell a product—he genuinely wanted to help me find something I would love. Because of experiences like this, I will absolutely continue to return to this location. If you’re looking for a welcoming and immersive fragrance-shopping experience, this Le Labo store is the place to go!

（由 Google 翻译）我和妈妈一起来这里，她想买份礼物。店里所有东西都香喷喷的，很容易就被吸引住了！Josh 非常热情，他给我们介绍了品牌的历史，回答了我们所有的问题，还推荐了一些购买方案。最后我们给每个人都买了礼盒，包括我们自己😝，他还特意为我们买的所有东西都贴上了专属标签！强烈推荐这家店和 Josh，他真的太棒了！！ （原文） Came in here with my mom who was looking for a gift. Very easy to get side tracked when everything in here smells so good! Josh was extremely helpful. He gave us a little history on the brand, answered all our questions and gave us some options for purchasing. We ended up getting gift sets for everyone including ourselves 😝 and he made special labels for all of our purchases! Highly recommend this location and Josh, he’s great!!

（由 Google 翻译）刚在这里买了 2 款香水，工作人员很可爱！在这个特定的地点有如此美妙的体验。如果您正在考虑购买 Le Labo 产品，绝对建议您过来！ （原文） Just got 2 fragrances here and the staff was lovely! Such a great experience at this particular location. Definitely recommend stopping by if you’re looking into getting a Le Labo product!

（由 Google 翻译）Vicente真是太棒了！他帮我和我妹妹找到了送给我妈妈的完美生日礼物。以后肯定还会再来。 （原文） Vicente is so awesome! Helped me and my sister find the perfect gift for my mom’s birthday. Def will come again.

（由 Google 翻译）我在这里有很好的经验，我已经 33 岁了 4 年多了，女士和男士非常友善，他们向我展示了不同的意见，并让我睁开眼睛尝试不同的东西，我最终买了 2 种香水，有人喜欢他们所做的事情真是太好了发自内心地去做 （原文） I have great experience here , I have been santal 33 for over 4 years the lady and guy very nice they show me different opinions and open my eyes to try something different I end up buying 2 perfume it’s great to have people like what they do and do it from their hearts

（由 Google 翻译）总是很棒的经历。 Santal 33 是​​移动。如果您携带旧瓶子，您可以享受续杯折扣。强烈推荐。 这个位置我总是有最好的体验。 （原文） Always a great experience. Santal 33 is the move. If you bring your old bottle you get a refill discount. Highly recommend. This location I always have the best experience.

（由 Google 翻译）亚马逊体验。客服服务完美。香味，这么说吧，去闻闻吧！简直太赞了！适合各种场合的完美礼物。我还会再去买玫瑰香水！满分10分！客服服务无可挑剔。他们知识渊博，而且都是现场制作的。那里的香水一点也不陈旧！我还会再来的！ （原文） Amazon experience. The help was perfect. The smells are let me put it this way, go and smell something! Insane! Perfect gift for every occasion. Going back for the Rose perfume! 20 out of 10! Customer service was impeccable. Extremely knowledgeable and they are making the products on location. No stale smelling perfumes there! I'll be back!

（由 Google 翻译）这家店真是个隐藏的宝地，所有初版书都在这里出售。一位非常友好的店员热情地接待了我们，并主动向我们介绍了这家店。除了他们的托特包，我什么也没买。 （原文） This place is a hidden gem, it offers all the first editions. We were greeted by someone who was very friendly and took the initiative to explain about the store to us. Didn’t buy anything except for their tote bag

（由 Google 翻译）西好莱坞真是个惊喜！我们去附近逛了Book Soup（也很棒），注意到了神秘码头书店的招牌。沿着一条小通道走下去，就到了这家书店，里面摆满了初版书籍、剧本和许多签名版。店主们非常友好热情，很乐意和我们聊聊他们的书。绝对值得一去。 （原文） Such a fun surprise in West Hollywood! We were in the area to visit Book Soup (also great) & noticed a sign for Mystery Pier Books. You walk down a little passage and come upon this bookstore full of first edition books, scripts, & many signed copies. The men who own the shop are incredibly friendly and welcoming & are happy to talk about their books. Definitely worth a visit.

（由 Google 翻译）一家有家一样温暖的商店，永远不会出错。坐落在一条小走道上，你会以为自己真的走进了某人的家，这是情有可原的。 我们受到了联合业主哈利的欢迎，他脸上挂着灿烂的笑容，受到了我们迄今为止在洛杉矶从未经历过的热烈欢迎。我们没有抱任何期望，我必须说，我们不知道该去哪里寻找。对于任何爱书人来说，你的目光都会投向一本书，然后又投向另一本书、另一本、另一本。您将漫步其中，欣赏您最伟大的文学英雄的作品，惊叹于您最喜欢的名人的照片，哈利和利奥会很乐意为您讲述一两个故事。 在我们下次访问美国时，我们将 100% 回来，我极力推荐这个地方。 （原文） A shop that has the warm welcoming of a home, one can never go wrong. Nestled down a little walkway, you'd be forgiven for thinking you're actually walking into someone's home. We were greeted by joint Owner Harry with a beaming smile on his face and a warm welcome that we haven't experienced in LA thus far. We came in with no expectations and I must say, we had no idea where to look. For any book lover, your eyes will cast over one book and then to another and another and another. You will walk through and see works by your greatest literary heroes, marvel at pictures of your favourite celebrities and Harry and Leo will gladly tell you a story or two. On our next visit to America, we will 100% be back and I cannot recommend this place enough.

（由 Google 翻译）令人惊叹的珍本和签名书籍和剧本收藏，业主非常乐于助人，热情好客！不建议您停下来浏览并希望带点东西回家。 （原文） Amazing collection of rare and signed books and scripts, and the owners were so helpful and welcoming! Cannot recommend stopping by enough to browse and hopefully take something home.

（由 Google 翻译）参观这处位于好莱坞中心的瑰宝，真是一次绝妙的体验。我在日落大道散步时偶然发现了这里。店主热情友好，热情好客，主人也非常热情。我和儿子都被这里琳琅满目的书籍迷住了。我很喜欢浏览签名的初版书籍和电影剧本。如果你有机会到洛杉矶的这个地标附近， 一定要去看看，你绝对不会后悔。 （原文） What an absolute amazing experience visiting this jewel in the heart of Hollywood. Found this place by chance on a walk down Sunset. The owners are friendly, welcoming and wonderful hosts. My son and I were mesmerized by the variety of books. I loved my time browsing through autographed first edition books and movie scripts. If you’re ever near this landmark in LA , you must visit , you won’t regret it.

（由 Google 翻译）迎接我的是世界上最好的人。这家店太棒了，绝对值得一去！ （原文） I was greeted by the nicest person in the world. This store is incredible and definitely worth checking out!

（由 Google 翻译）老板人很好，看得出来他对书很感兴趣。 这个隐藏的蜜洞充满了很棒的第一版书籍。我希望您能够在令人讨厌且大声的导游冲进来之前自由地浏览，带着典型的游客通过！我认为店主应该在他们到达之前关闭商店。我以一种完全不恰当的方式遇到了导游，并失望地离开了，没有购买他任何令人印象深刻的书！ 事实上，我开车一个多小时才到达那里，这与我的 2 1/2 ⭐️ ⭐️ 评分无关。 我过去曾从他那里购买过商品，不幸的是我不会再回来了。对不起！ 标记 （原文） The owner is wonderful, and it's evident that he's passionate about books. This hidden honey hole is full of great 1st edition books. I hope your able to browse freely before the obnoxious and loud tour guide burst in, bringing typical tourists through! I think the owner should close the store prior to their arrival. I was confronted by the guide in a totally inappropriate way, and left disappointed, without purchasing any of his impressive books! The fact that I drove over an hour to get there, had nothing to do with my 2 1/2 ⭐️ ⭐️ rating. I have made purchases from him in the past, unfortunately I will not be back. Sorry! Mark

（由 Google 翻译）在这家店的体验很棒。刚进店时我没什么期待，但很高兴发现他们有我想要的包。销售人员非常友好，乐于助人。下次还会再来的。 （原文） Had a wonderful experience at this store. Coming in I had no expectations but was delighted to find they had the exact bag I was looking to purchase. The sales associate was so kind and helpful. Will be back at my next visit.

（由 Google 翻译）👜 The Row 西好莱坞店 ✨ 我去了位于洛杉矶西好莱坞的 The Row 店。 店门散发着一种特别的氛围。步入如同画廊般的空间，店内比我想象的要宽敞明亮得多，让我可以悠闲地浏览商品。 接待我的男店员非常细心，他会根据我的喜好，针对不同的颜色、尺码和搭配，提供建议。他还拿出了好几款不同的包包，以满足我的喜好。能够真正地比较我看中的商品，真是一次很棒的体验。 更重要的是，他们的库存非常丰富，包括在日本很难买到的款式和颜色，让挑选的过程更加愉快。当我最终买到心仪的商品时，那一刻真的非常特别。 这是一家很棒的商店，下次我来洛杉矶，我一定会再来的。 我去了位于洛杉矶西好莱坞的 The Row 店，这是一次难忘的购物体验。 入口本身就散发着独特而特别的氛围，一踏入店内，宽敞明亮的空间就让我印象深刻。我可以在优雅的氛围中悠闲地浏览。 接待我的男店员非常有礼貌，乐于助人。他不仅提供了颜色、尺码和款式方面的建议，还拿出好几个包包让我比较。能够近距离地拿着这些包包仔细查看，让这次购物体验更加愉悦。 最引人注目的是店内丰富的选择和充足的库存——许多在日本很难买到的商品，包括特别的颜色和款式，都有库存。我终于买到了梦寐以求的商品，这次购物体验令人难忘。 The Row West Hollywood 绝对是我每次回洛杉矶都想再去的地方。 （原文） 👜 The Row West Hollywood ✨ ロサンゼルス・ウェストハリウッドにある The Row を訪れました。 まず入り口から特別な雰囲気が漂い、まるでギャラリーのような空間に足を踏み入れると、店内は想像以上に広く開放的で、ゆったりと商品を見ることができました。 担当してくださった男性スタッフの方はとても丁寧で、色やサイズの違い、コーディネートのアドバイスまでしてくださり、こちらの希望に合わせて何種類ものカバンを出していただきました。気になっていた商品を実際に手に取って比べられるのは嬉しい体験でした。 さらに、在庫も豊富で、日本ではなかなか手に入らないモデルやカラーが揃っており、選ぶ楽しさもひとしおです。ずっと探していたアイテムをついに購入できた瞬間は、本当に特別な時間でした。 ロサンゼルスを訪れた際には、ぜひまた立ち寄りたいと思える素晴らしいお店です。 I visited The Row in West Hollywood, Los Angeles, and it was a truly memorable shopping experience. The entrance itself had a unique and special atmosphere, and as soon as I stepped inside, I was impressed by how spacious and open the store felt. It allowed me to browse at a relaxed pace, enjoying the elegant setup. The male staff member who assisted me was exceptionally polite and helpful. He offered advice on colors, sizes, and styling, bringing out multiple bags for me to compare. Being able to hold and examine the items closely made the experience even more enjoyable. What stood out was the wide selection and availability—many pieces that are difficult to find in Japan were in stock, including special colors and models. I was finally able to purchase the item I had been searching for, which made the visit unforgettable. The Row West Hollywood is definitely a place I would love to return to whenever I come back to Los Angeles.

（由 Google 翻译）我周三下午去了。这家店有点难找，但后来发现它其实就在走廊尽头。因为没有预约，我等了不到5分钟。门卫态度很好。店里感觉就像一个豪华公寓。每位店员都热情地跟我打招呼，一位女士和一位男士。衣服看起来很奢华，面料也很柔软。很喜欢看著名的The Row包包。我也很喜欢那些独特的珠宝。谢谢你们，这对我来说是一次很棒的体验。谢谢。我是在YouTube上看了一些Kendall Jenner的时尚/造型视频后决定来这里的，她经常提到The Row，所以我就想，也去看看吧:D （原文） I went on a Wednesday afternoon. The store was a bit hard to find but I figured out it was actually at the end of the hallway. I waited about less than 5 mins because I did not have an appointment. The doorman was very nice about it. Inside feels like a luxury apartment vibes. Every sales person greeted me, a lady and a man. The clothing looks very luxurious, the fabrics look so soft. Loved seeing the famous The Row Bags. I enjoyed looking at the unique jewelry too. Thank u it was good experience for me. Thank you. I decided to come here after watching some Youtube Fashion/Style Videos with Kendall Jenner, she mentions The Row a lot so I was like, let me check them out:D

（由 Google 翻译）上周我来到 The Row 时，经历了一次非常愉快的经历。商店当天就要关门了，所以我以为他们不会让我进去，但他们让我快速小试了一下，甚至还花时间和我聊天并称赞我的衬衫。我期待着当我有更多时间浏览时再回来。 （原文） I had such a lovely experience when I stopped by The Row last week. The store was about to shut for the day, so I didn't think they'd let me in, but they let me have a quick squiz and even took the time to chat with me and compliment my shirt. I look forward to coming back when I have more time to browse.

（由 Google 翻译）一群自命不凡的零售商让你排队等候，把你当罪犯一样对待，然后不遵守他们针对全新未使用商品的退货政策。 我不确定这家公司在现实中是什么样的，但如果你明确张贴了退货政策标志却不遵守，你将根据消费者保护法受到追究，最终会让你付出更大的代价，因为你的公司会失去客户、损失利润，还要支付法律费用。 （原文） Bunch of pretentious retailers make you wait in line, treat you like a criminal and then don’t honor their return policy for new unused items. Not sure what reality this company works under but if your going to have clearly posted return policy signs and not honor it your going to be held to them under consumer protection laws and it will end up costing you a lot more as a company loosing customers, loosing profits and having to pay legal fees.

（由 Google 翻译）我再也不会踏进这家精品店了。工作人员非常令人不愉快；从保安打开门的那一刻起，我向他表示感谢，他就看着我，好像我刚刚侮辱了他的整个家庭。对于店里的实际工作人员来说，没有一个员工问我们是否需要任何东西，甚至连微笑都没有。最棒的是，当我拿出手机查看是谁打来的电话时，我因为试图拍照而被大喊大叫，但我并没有拍照。我再也不会支持这个品牌了。 （原文） I will never step foot in this boutique again. The staff is very unpleasant; from the moment the security guard opened the door, to which I thanked him, he looked at me as if I just insulted his entire family. To the actual staff at the store, not a single associate asked if we needed anything or even so much as to make a smile. The best part was the second I took out my phone to check who had called, I was yelled at for attempting to take a picture, which I was not. I will never support this brand again.

（由 Google 翻译）忽略那些自以为是的评论者——我在这家美丽的商店里度过了一段美妙的经历。买了我关注多年的包包，并得到了友善、尊重和真诚的微笑。店内没有照片，这让体验感觉独特而独特。喜欢我的购买经历！ （原文） Ignore the stuck up reviewers - I had a wonderful experience in this beautiful store. Bought the bag I’ve had my eye on for ages and was treated with kindness, respect, and genuine smiles. No photos in the store which makes the experience feel unique and exclusive. Loved my buying experience!

（由 Google 翻译）我在这家 Polo Ralph Lauren 工厂店的体验非常令人失望。作为一名忠实顾客，我对店内缺乏尊重和专业精神感到震惊。 首先，我把珍珠奶茶放在货架上，一边看着旁边的衣服。令我惊讶的是，我发现奶茶不见了。我问了一位销售人员，他们说他们把奶茶扔掉了，尽管我当时就在附近。我的奶茶还没喝完一半，也没有允许任何人碰或丢弃。整个过程不到五分钟就完成了。这完全没有必要，让我感到自己受到了不尊重。 然后，我对促销标识感到困惑。一排衣服上贴着七五折的标签，我以为下面的所有衣服都适用这个折扣。然而，当我走到柜台前时，他们却告诉我，这次促销只适用于部分商品，而不是我选中的衬衫，而衬衫就在同一标签的正下方。这误导了我，让我在虚假的借口下购买了商品。 这两件事让我感到沮丧、心痛，甚至觉得自己被欺骗了。作为Ralph Lauren的长期粉丝，这次经历让我认真反思自己对这个品牌的忠诚度。 我希望这家公司能更认真地对待客户服务，并重新审视他们的员工培训和门店运营。很遗憾，根据我的经验，我无法推荐这家店。 （原文） I had a deeply disappointing experience at this Polo Ralph Lauren Factory Store. As a loyal customer, I was shocked by the lack of respect and professionalism during my visit. First, I placed my boba drink on a shelf while I looked at some clothes nearby. To my surprise, I noticed the drink had disappeared. When I asked a sales associate, I was told that they had thrown it away, despite me being in the immediate area. I hadn’t finished even half of my drink, nor did I give anyone permission to touch or discard it. The whole process happened within 5 minutes. This was completely unnecessary and left me feeling disrespected. Then, I encountered confusion with the sale signage. There was a 25% off tag on a row of clothes, and I assumed the discount applied to everything underneath it. However, when I reached the counter, I was told that the sale only applied to certain items, not the shirt I selected, which was directly beneath the same tag. This misled me into making a purchase under false pretenses. These two incidents made me feel frustrated, emotionally distressed, and deceived. As someone who has been a long-time fan of Ralph Lauren, this experience has made me seriously reconsider my loyalty to the brand. I hope the company takes customer service more seriously and reviews their staff training and store practices. Unfortunately, I can’t recommend this location based on my experience.

（由 Google 翻译）城堡里的Polo店 色彩非常漂亮，陈列也井井有条。 店内氛围奢华，总之，这是一个赏心悦目的地方。 但我想说，这个品牌绝对值得你先试穿后再购买。 它与亚洲人的体型略有不同， 所以在店里看到的时候看起来很漂亮，但真正穿上之后，你常常会想：“我为什么要买这个？” 店员热情友好，试衣间也很宽敞， 所以试穿和仔细挑选的氛围很好。 所以我每次来这里买衣服都会试穿。 我想，这也是让你不后悔选择的秘诀吧。^^ 这家店光是看看就让人赏心悦目。 （原文） Citadel 안에 있는 폴로 매장은 정말 색감도 예쁘고 디스플레이도 잘 해놨다고나 할까. 매장 분위기도 고급스럽고 전체적으로 눈이 즐거운 곳임. 그런데 꼭 입어보고 사야 되는 브랜드라고 말하고 싶음. 동양인 체형과는 살짝 거리감이 있어서 매장에서 볼 땐 이쁘지만, 막상 입고 나오면 “내가 왜 이걸 샀지?” 싶은 경우가 종종 있음. 직원이 친절하게 도와주기도 하고, 피팅룸도 넉넉해서 입어보고 신중하게 고르기엔 좋은 분위기임. 그래서 나는 여기서 쇼핑할 땐 항상 꼭 입어보는 편임. 그게 후회 없는 선택이 되는 팁이라고나 할까. ^^ 구경만 해도 눈이 호강하는 그런 매장

（由 Google 翻译）2025年10月25日晚上8点40分左右，我在这家Polo工厂店体验到了令人非常失望的服务。 问题始于两名收银员，Vallery和另一位不愿透露姓名的收银员，拒绝使用有效优惠券。我提到我当天早些时候在安大略门店也用过同样的优惠券，但他们拒绝了，并且没有给出明确的解释。 因此，我们决定退回当天早些时候购买的商品。退货流程出乎意料地困难。收银员声称她在系统中找不到我们购买的商品，最初拒绝了退货。我们冷静地参考了商店的退货政策和加州法律。直到我们表示需要联系公司后，交易才突然被找到并处理了退货。接下来发生的事情令人沮丧。 我们随后要求与副经理Brandon通话。他的回复毫无帮助，而且态度咄咄逼人。他没有展现出任何客户服务技能，也没有努力解决问题，而且举止非常不专业。 由于门店层面缺乏解决方案，我认为有必要将此事直接上报给Ralph Lauren公司客服。对于如此严重的问题，我还建议其他顾客考虑向美国商业改进局（Better Business Bureau）和加州总检察长办公室提交报告，以确保他们的投诉得到正式记录。 （原文） I experienced deeply disappointing service at this Polo Factory Store on October 25, 2025, around 8:40 PM. The issue began when two cashiers, Vallery and another who did not provide a name, refused to apply a valid coupon. I mentioned I had used the same coupon at the Ontario location earlier that day, but they declined without a clear explanation. Due to this, we decided to return items from a purchase made earlier that same day. The return process was unexpectedly difficult. The cashier claimed she could not find our purchase in the system and initially refused the return. We calmly referenced the store's return policy and California law. It was only after we stated we would have to contact corporate that the transaction was suddenly located and the return was processed. The sequence of events was frustrating. We then asked to speak with the assistant manager, Brandon. His response was unhelpful and confrontational. He showed no customer service skills, made no effort to resolve the situation, and his demeanor was unprofessional. Due to the lack of resolution at the store level, I found it necessary to escalate this matter directly to Ralph Lauren corporate customer service. For issues this severe, I would also encourage other customers to consider filing reports with the Better Business Bureau and the California Attorney General’s office to ensure their complaints are formally documented.

（由 Google 翻译）这次购物体验让我非常失望。我之前来过这里很多次，每次用优惠码都没问题。但这次，工作人员Vallery以“公司政策”为由拒绝接受优惠码。更糟糕的是，她还发表了一些完全令人无法接受且令人反感的歧视性言论。 作为顾客，我只希望得到公平对待，而不是被歧视或被借口敷衍了事。公司应该好好培训员工，让他们尊重每一位顾客，而不是躲在政策后面。如果这真的是他们的“公司政策”，那真是太令人失望了。 我不会再来了，我一定会提醒我的朋友远离这种不尊重顾客的地方。 （原文） I’m very disappointed with this shopping experience. I’ve shopped here many times before and always used discount codes without any problem. But this time, the staff member Vallery refused to accept it, using the excuse of “company policy.” What’s worse, she made some discriminatory remarks that were completely unacceptable and offensive. As a customer, I only expect to be treated fairly, not to be discriminated against or brushed off with excuses. The company should properly train its employees to respect every customer instead of hiding behind policies. If this is truly their “company policy,” then it’s a very disappointing one. I won’t be coming back, and I’ll make sure to warn my friends to stay away from such a disrespectful place.

（由 Google 翻译）很棒的东西 - 男士的，我推荐它 （原文） Super rzeczy - męskie, polecam

（由 Google 翻译）商品种类丰富。 团队友好热情，乐于助人。 感谢 Macario 抽出时间接待我们，也感谢 Siham 与我们快速交谈并帮我们结账。 （原文） Nice product selection. Friendly and helpful team. Thank you, Macario, for your time and Siham for our quick chat and check out at the register.

（由 Google 翻译）这家店太差劲了！收银员和经理都非常粗鲁无礼！我强烈不推荐这家店。服务糟糕透顶。 （原文） Worst store. The cashier including the manager are so rude and disrespectful! I do not recommend that store. Horrible service

服务员服务态度有一些问题

面积大，种类繁多，价钱合适！

还行吧

人多拥挤。

（由 Google 翻译）每次我去 Citadel Outlets 时，我都必须去 Tommy Hilfiger 商店。虽然折扣并不总是像预期的那么诱人，价格有时接近洛杉矶或圣莫尼卡的价格，但商品的种类和尺码的供应令人印象深刻。每次去 Citadel Outlets 都会在这里停留，我已经去过那里大约四次了，每次都会买一些东西。 （原文） Every time I visit Citadel Outlets, I have to stop by the Tommy Hilfiger store. While the discounts aren’t always as enticing as expected, with prices sometimes close to those in Los Angeles or Santa Monica, the variety of goods and the availability of sizes are impressive. Each visit to Citadel Outlets includes a stop here, and I’ve been there about four times, picking up a few items on each occasion.

（由 Google 翻译）价格实惠，人很多，我建议工作日去，周末去比较好。 （原文） Dobre ceny, dużo ludzi, Polecam w tygodniu bardziej niż w weekend

（由 Google 翻译）没有办法避免像印度人这样的人。尽管我买了 5 件产品，但我收到了 1 个购物袋，并要求更多，但他们没有给我。他说话真快 产品很好，但员工服务缺乏。 通过电子邮件注册或联系客服时，您将收到15%的优惠券。它可以便宜地购买。 （原文） 인도인같은 놈 싹수가 없음. 5개 제품 샀음에도 쇼핑백 1개 받아서 더 달라니까 주질 않음. 말 겁나빠름 제품은 좋지만 직원 서비스가 부족하였다. 이메일 등록 또는 customer service 에 가면 15%쿠폰 준다. 저렴하게 구매 가능하다.

（由 Google 翻译）感谢Giselle和Isaiah提供的优质客户服务和难忘的购物体验！我本来打算退掉一副太阳镜，然后再买一个相同款式和颜色的，因为我之前已经全价付款了，然后发现全场正在打折。我本来想去Brea购物中心办理，但他们说他们无法帮我办理，也无法提供与网上价格相同的价格。然而，Giselle和Isaiah却与众不同。他们认真听取了我的意见，并提供了各种交易方案。总而言之，我非常感谢他们的付出！希望很快能再次光顾！ （原文） Thank you to Giselle and Isaiah for providing great customer service and a memorable experience! I had intended to return a pair of sunglasses and repurchase the same style and color way because I had paid full price and then noticed a sitewide sale. I had originally gone to Brea mall to do the transaction, but was told they couldn’t assist me or price match to the online price. However Giselle and Isaiah were different. They listened to what I had to say and offered me options on how to go about the transaction. All of this to say: I appreciate the effort! I hope to shop with them soon again!

（由 Google 翻译）我喜欢这项服务、出色的关注和合理的价格。 他们还帮助我购买了我在其他地方购买的产品，并为我订购了备件。谢谢 （原文） Me gustó el servicio, excelente atención y un precio razonable. Además me ayudaron con un producto que había comprado en otro lugar y me ordenaron repuestos. Gracias

（由 Google 翻译）我对 Kiara 提供的服务非常满意。她很体贴、可爱而且非常善解人意。我会向家人和朋友推荐太阳镜小屋。 Kiara 对我非常友善和耐心。谢谢 ！！！！ （原文） I'm so happy with the service that Kiara provided and delivered. She's caring, sweet and very understanding. I'm going to recommend sunglass hut to family and friends. Kiara was very nice and patient with me. Thank you !!!!

（由 Google 翻译）无法提供保修帮助，甚至无法维护系统 （原文） Couldn’t help with warranty’s or even work the systems

（由 Google 翻译）我强烈推荐这项业务。” “他们的客户服务是首屈一指的......我购买了两副 Oakley 太阳镜 Kiara 良好的客户服务非常有帮助 （原文） I highly recommend this business.” “Their customer service is second to none...I purchased two Oakley sun glasses Kiara with Good Costumer service was very helpful

（由 Google 翻译）我的客户服务女士 Kiara 和 Jakie 在蒙特贝罗店给了我很大的帮助，我不能要求更多了。我一定会推荐玩具朋友和家人来这里！ （原文） My Customer Service Ladies Kiara , an Jakie were an have been really helpful at the Montebello Location I couldn't have asked for more. I will definitely recommend toy friends an family to here at this location!

（由 Google 翻译）特雷西真是一个了不起的人！ 在我不幸在工作中丢失了一副雷朋眼镜后，她帮我买了一副新的雷朋眼镜。伟大的个性和品格。 再次非常感谢！ （原文） Tracy was such an amazing person! She helped me get my new pair of Ray-Ban after losing mine at work unfortunately. Great personality and character. Thank you so much again!

（由 Google 翻译）我很高兴在日落广场的新店偶然发现了David Orgell。他们有很多精美的礼品可供选择——我去那里是为了买结婚礼物。在这个高档的街区，这真是一个不错的购物选择。店主非常乐于和我们聊天。 （原文） I was very happy to stumble upon David Orgell at their newish location in Sunset Plaza. They have a beautiful selection of gift items- I went in looking for a wedding gift. It's a nice addition to the shopping options in this posh area. Owner was very pleasant to chat with.

（由 Google 翻译）美丽街道上的天堂绿洲，店主很高兴您来到店里。 商品价格昂贵且美观。 （原文） Heavenly oasis on a beautiful street where the shop keeper is just happy you are in the store. The merchandise is pricey and beautiful.

（由 Google 翻译）喜欢这个地方！它就在我的脊椎按摩师的街对面，我每周去一次，有时我会逛逛商店，在附近停下来喝杯浓缩咖啡。当我走进去时，窗户里的东西引起了我的注意，我很高兴我做到了。找到了一些非常合理的小乔奇基和一些挥霍的东西（一个华丽、华丽、沉重的绿色、花卉和水晶的珐琅hannukiah！）…他的品种和质量给我留下了深刻的印象，Korosh很友好，并提供了出色的客户服务…他给我推荐了街上的一家新咖啡店，甚至在我等他打包我购买的东西时给我做了一杯浓缩咖啡，因为隔壁的咖啡店关门了！我期待着未来的发展……谢谢 Korosh！ （原文） Love this place! It’s across the street from my chiropractor where I go once a week and sometimes I window shop and stop for an espresso nearby. I wandered in when something in the window caught my eye and I’m glad I did. Found a couple very reasonable little chotchkies and a couple splurges( a gorgeous, ornate, heavy enamel hannukiah in green, florals and crystals!!)… I was impressed with his variety and quality and Korosh was friendly and provided excellent customer service… he gave me a great recommendation for a new coffee shop down the street and even made me an espresso while I waited for him to package my purchases since the next door coffee shop was closed! I look forward to swinging through in the future… thanks Korosh!

（由 Google 翻译）我与车主进行了一次很棒的体验和交谈，并且真的很喜欢我的车速表官方勇敢购买的车速表和来自大卫·奥格尔的纯银车架。他们这里有一些非常酷的选择，我会再次回来购物！ 谢谢你！ （原文） I had a great experience and conversation with the owner and really have been enjoying my Speedometer Official bravely purchase and he Sterling Silver frame from David Orgell. They have some really cool selections here and I will be back to shop again! Thank you!

（由 Google 翻译）自从大卫·奥格尔 (David Orgell) 商店开业以来，我一直在购物和逛街。 我总是有空间四处看看，没有任何购买任何东西的压力。当我回来购物却发现我想要的商品已经售出时，科罗什不止一次不遗余力地重新订购或找到尽可能接近我想要的商品。他出售精美的纪念品，起价约为 25 美元。当然，他的古董状况良好！ Korosh 精心策划了各种价位的最精美的商品系列。以上是轻描淡写的说法。 我最喜欢 David Orgell 的是 Korosh 的精心设计的商店，恕我直言，当你为你认为拥有一切的人购物时，这是一个完美的地方。当您找到完美的礼物时，他们会用 David Orgell 的标志性风格为您包装。确实非常优雅。非常感谢您在我需要的时候提供的帮助和指导。 （原文） I’ve been both shopping and window shopping since the store, David Orgell, first opened. I have always been given the space to look around with no pressure at all to purchase anything. When I’ve come back to make a purchase only to find out the item I wanted had sold, Korosh has gone out of his way to reorder or find something as close to what I was looking for as possible on more than one occasion. He sells beautiful keepsakes that start at around $25. His antiques are in excellent condition, of course! Korosh has curated the finest collection of absolutely beautiful merchandise at varying price points. The above is an understatement. What I love best about David Orgell is Korosh’s exceptionally appointed store, which imho is the perfect place to go when shopping for the person you think has everything. When you’ve found the perfect gift they will wrap it for you with the David Orgell signature style. Very classy indeed. Thank you so much for your help and guidance when I’ve needed it.

（由 Google 翻译）这家企业的老板根本没有信誉，也不遵守诺言或支付账单。他从供应商那里得到东西，然后拒绝付款。避免这项业务。 （原文） The owner of this business is not reputable at all and does not honor his word or pay his bills. He gets things from vendors and then refuses to pay for the items. Avoid this business.

（由 Google 翻译）供参考。 - - 考虑购买“古董”或“艺术玻璃”时 从这个机构咨询“外部”专家！ ——举报真实性疑似存疑！ （《时代消费者顾问》转载） （原文） F.Y.I. - - When considering "antique" or "art glass" purchases from this establishment consult an "outside" expert! - suspected questionable authenticity reported ! ( a re-post from the Times Consumer Advisor )

（由 Google 翻译）如果可以的话，我会给这个地方零星。我买了两款香水——Coromandel（我打开/尝试了这款）和1957（我没有打开这款）。我在世纪城香奈儿精品店尝试退货的经历是我经历过的最糟糕的购物经历。我买了一瓶科罗曼德香水，戴了一会儿后，我的脖子又红又痒。在购买之前，我询问了 Americana 门店的退货政策，并被告知“14 天轻度使用”。这款香水我只用了三天，几乎没有用过，但世纪城的销售人员Evi甚至懒得看瓶子来判断是否用过。她说她不会接受退货，因为他们不接受任何已打开的东西。我告诉她美国门店告诉我可以退回轻度使用过的产品。她给她的经理打了 3 次电话讨论这个问题，然后在我听不到谈话的地方走开，最后她说他们不能这样做。她告诉我，由于我对香水有反应，我需要给总部打电话。经过 20 分钟与她和她的经理（通过电话/短信）的斗争后，我终于拨打了客户服务电话，他们确认美容顾问可以接受打开的产品，但这由他们自行决定。总部处理了我的退货，我将其运回给他们，但我在这个地点所经历的粗鲁和不愉快的经历将永远伴随着我。毕竟，我收到了要退回的第二支香水（1957 年未开封），Evi 甚至不知道她应该退给我多少钱或如何退款，尽管收据上写得很清楚。她一直说我是用礼品卡付款的，所以她只能退还我全价的一部分。这不是真的，因为我使用美国运通信用卡支付了整个购买费用。我又等了30分钟，经理才屈尊来到店里，退还我未开封香水的准确金额。事实上，香奈儿的立场是，当顾客遇到不良副作用时，销售人员（在这种情况下甚至没有足够的能力处理信用卡的准确退款金额）可以决定是否接受或拒绝退货，这一点令人难以置信！不用说，我永远不会再在这家精品店购物，我建议您从其他地方购买（布鲁明戴尔百货公司隔壁就有香奈儿美容柜台）。像香奈儿这样的奢侈品牌应该拥有能够清晰沟通并遵守公司政策的员工，并且肯定应该接受足够的培训，以便在半小时的挣扎后无需经理干预即可向客户全额退款。顺便说一句，这不是新聘的同事。 （原文） I’d give this place zero stars if I could. I bought two perfumes -Coromandel (I opened/tried this one) and 1957 (I didn’t open this one). The experience I had trying to return these fragrances at the century city Chanel boutique was the worst shopping experience I’ve ever had. I purchased a bottle of the coromandel fragrance and after wearing it for a bit my neck became red and itchy. Before buying, I’d asked the associates at the Americana location what their return policy was and was told “14 days with light use”. I’ve only had the perfume for 3 days so I’ve barely used it, however the sales person at century city, Evi, didn’t even bother to look at the bottle to assess if it was lightly used. She said she wouldn’t accept the return because they don’t take anything that’s been opened. I told her what I was told by the Americana location about being able to return a lightly used product. She called her manager 3 times on the phone to discuss it, stepping away to speak where I couldn’t hear the conversation and in the end she said they couldn’t do it. She told me that since I had a reaction to the fragrance, I needed to call headquarters. After a 20 minute struggle with her and her manager (via phone/text), I finally called the customer care phone number and they confirmed that the beauty advisors can accept opened products but it’s at their discretion. Headquarters processed my return and I shipped it back to them but the rude and unpleasant experience I had at this location will always stay with me. After all that, I had the second perfume I was returning (1957 unopened) and Evi couldn’t even figure out how much she was supposed to refund me or how to do it, even though it was very clear on the receipt. She kept saying I’d paid with a gift card and so she could only refund me a portion of the full price. This wasn’t true because I’d used an American Express credit card to pay for the entire purchase. I had to wait for another 30 minutes while the manager deigned to come to the store to refund me back the accurate amount for the unopened perfume. The fact that Chanel’s stance is that a sales associate (who in this case wasn’t even competent enough to process an accurate refund amount to a credit card) can decide whether to accept or deny a return when a customer experiences undesired side effects is unbelievable! Needless to say I will never be shopping at this boutique again and I recommend you buy from elsewhere (Bloomingdales has a Chanel beauty counter right next door). A luxury brand like Chanel should have employees who can clearly communicate and adhere to company policy and should most certainly be trained enough to refund full amounts to customers without manager intervention after a half hour struggle. And by the way, this was not a newly hired associate.

（由 Google 翻译）最初帮我办理的销售员处理得并不专业。结账时，她同时在服务其他几位顾客，而旁边的几位员工都没有在服务。正因如此，我本来只想买一支口红和一支眼影盘，结果却花了比实际需要更长的时间。 她还从房间里拿来原本要给我的免费试用装，然后递给了另一位在我结账时从未与她互动过的顾客，说：“留着吧，免费的。”然后又转过身来问我想要什么试用装——这种处理方式既不礼貌，也不专业。 我不喜欢抱怨，但这确实是一次相当不愉快的经历。 （原文） The sales associate who first assisted me did not handle the situation professionally. During checkout, she was simultaneously attending to multiple other customers, even though several other employees nearby were not assisting anyone. Because of this, completing the purchase of just one lipstick and one eyeshadow palette ended up taking much longer longer than necessary. She also took the complimentary samples meant for me which she retrieved from a room and handed them to another customer who had never interacted with her during my checkout, - “keep it. It’s free” . and then turned back to ask me what kind of samples I wanted—an impolite and unprofessional way of handling the situation. I don’t like to complain but this really turned out to be a rather unsatisfactory experience.

（由 Google 翻译）我在香奈儿香水店度过了最难忘的时光。在 Bluey Experience 度过漫长的一天后，Stacy 非常棒，对我很好。她给我化了妆，我感觉轻盈、明亮、美丽。我会回来的！ （原文） I had the most incredible time at the Chanel Fragrance store. Stacy was amazing and treated me so well after a long day at the Bluey Experience. She did my makeup and I felt light and bright and beautiful. I will be back!

（由 Google 翻译）最好的体验和最好的员工。我喜欢香奈儿，我很高兴他们现在在世纪城有一家精品店。工作人员花时间提供香奈儿体验，精品店非常华丽！ （原文） Best experience and best staff. I love Chanel and I’m so happy now they have a boutique in Century City. The staff takes their time to give the Chanel experience and the boutique is gorgeous!

（由 Google 翻译）Evi 非常出色而且非常可爱！我一定会回到这个位置。我在香奈儿美妆方面的最佳体验！ （原文） Evi was exceptional and very sweet! I will definitely come back to this location. Best experience I’ve had with Chanel Beauty!!

（由 Google 翻译）这家分店真的很好，因为工作人员 我得到了Katy女士的帮助，非常感谢她的好意 （原文） This branch is really good due to the staff I got help by Ms.Katy, really appreciate her kindness

（由 Google 翻译）这里的体验很棒。劳尔是最棒的！ （原文） Amazing experience here. Raul is the best!

（由 Google 翻译）警报我认为这个地方是一个骗局 我买了羽绒被套，回家后发现毯子上有羽毛掉下来，非常不舒服，我回到商店继续退货，门上有一个标志，通知只有路边取货或交货和列出的号码 我多次拨打该号码无人接听 我去过商店很多次了，商店里没人，我开始认为这个地方不合法 （原文） ALERT I think this place is a scam I purchase a duvet cover and came home and noticed there were feathers falling from the blanket and extremely uncomfortable I went back to the store to go ahead and make a return and there was a sign on the door notifying that there's only curbside pick-up or delivery and a number listed I called the number numerous times nobody answers I've been down to the store numerous times nobody is at the store I'm beginning to think this place is not legit

（由 Google 翻译）客户服务可以改善 （原文） Customer service could improve

（由 Google 翻译）出色的 （原文） Excelente

（由 Google 翻译）非常不专业的公司，最终向我们运送了损坏的衬衫，然后只提出退还部分损坏的衬衫，而不是全部。项目经理在我们的项目进行到一半时退出了——没有人通知我们，这导致了我们的生产延误。周围一片混乱。避免。 （原文） Very unprofessional company, who ended up shipping us shirts that were damaged, then only offered to refund SOME of the damaged shirts, not all. Project manager quit in the middle of our project- no one notified us which led to a delay in our production. Just complete chaos all around. AVOID.

（由 Google 翻译）斯蒂芬妮无缘无故地一直挂断我的电话。我给他们打电话，刚要说话，他们就挂断了。我尝试过。再次打电话，他们一直挂断。 （原文） Stephnie kept hanging up on me, for not reason. I called them and the moment was about to speak, they hung up. And I tried. Calling again and they keep hanging up.