(由 Google 翻译)如果我能给他们打零分——我会……原因如下!
我们五个人周四晚上聚在一起,我第一个到店。
我走进店里,把包放在一张大桌子上,然后走向收银台。
这家大店里有四位顾客,还有一位在排队点餐。
我看到安妮卡站在柜台后面,就问她闺房的密码是多少。
她说你必须先点餐,否则只对顾客开放。
我回答说:“我想洗手方便一下,这样我就可以安静地点餐了。”
她只是看着我!
我去过星巴克几百次,从来没有发生过这种事!
坦白说——我完全被冒犯了!
我盯着她,她也盯着我,然后一片寂静。
于是我妥协了,点了餐。
我选了菜单上最便宜的:一杯大杯黑咖啡!
那个留着胡子的收银员听到了我们之间的对话,却装作没听到,收了我的钱,然后开始做别的事。
我拦住他,问我能拿到洗手间的密码吗?
他开始念叨密码,我立刻阻止了他。
我让他把密码写在我的收据上,但他并没有主动提出在我买完东西后给我!
他写完后,我大声说:“嘿,安妮卡——我现在是顾客了,我要去洗手间,好吗!?”
她没有回应!
要是能说声谢谢或者其他什么就好了。
但她没有。
好吧,你占了上风,但不幸的是,现在我占了上风!
我去输入密码,结果55509错了!
我回到收银台,给他看收据,重复了他给我的数字,他说0是8(附上照片,告诉我你觉得那个数字是什么)!?
走出厕所后,我回去坐下来,连发短信告诉大家,因为我们受到了“不受欢迎的人”的待遇,我们将在购物中心旁边奥兰治索普的星巴克见面。
然后在接下来的20分钟里,在我打电话和发短信告诉朋友们发生了什么事的间隙,我看到的四个咖啡师中,没有一个有礼貌地走过来帮我送咖啡。
在那段时间里,店里还有其他五个人,而且从来没有排队。
在我们一行人决定去另一家店消费后,我走到前面,问同一个人:“我的咖啡在哪儿!?”
他从玻璃杯后面拿出一个杯子,说:“我刚才就说了!”
所以你没意识到,全店唯一一个身高6英尺1英寸、体重260磅的黑人,点了一杯简单的小杯黑咖啡,就坐在你的视线范围内,什么也没喝。
好吧,无礼行为(第二部分)。
所以,在柜台的时候,我打开了盖子,把一大杯咖啡洒在了取餐区,顺便说一句,那里没有其他订单需要取。
我甚至都没尝一下咖啡,就叫服务员回来,说这咖啡不热。
他很快又给我拿了一杯,我回到我的桌子旁坐下。
到了那里,我收拾好东西,打开盖子,笨手笨脚地把咖啡洒得满桌子都是,结果不仅滴在了整张椅子上,还继续在地板上下雨!
这让我想起了我妈妈常说的一句名言:
“如果你把别人当成不受欢迎的人——他们就会变成那样!”
给MGMT的留言,请转发出去。
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(原文)
If I could give them a zero --- I would . . . and here is why!
A group of five (5) of us were getting together for a Thursday night out and I arrived first at the store.
I walk in and put my bag down at a big table and walk to the cashier.
There were four (4) customers in the big store and one in line ordering.
I see Annika behind the counter, and I ask her what the code is for the boudoir.
She said words to the effect that you have to order first or they are only for customers.
I responded, "Well I would like to wash my hands and relieve myself so I can order in peace."
She just looked at me!
In all of my 100s of visits to a Starbucks, that has NEVER ever happened to me!
And to put it bluntly --- I was TOTALLY offended!
As I stared at her and she stared at me and there was silence.
So I relented, and ordered.
I chose the cheapest item on the menu: a tall black coffee!
The bearded cashier, who heard the whole conversation but acted like he didn't, took my payment and then started to do something else.
I stopped him and said can I get the code to the restroom?
He starts to verbally rattle off the code and I promptly stop him.
I asked him to write the code on my receipt which he didn't offer to give me after my purchase!
When he does, I loudly say, "Hey Annika --- I'm a customer now and I am going to use the restroom now, OK!?"
She didn't respond!
Thank you or anything would have been a much appreciated response.
But No.
OK, so you had the upper hand but unfortunately, NOW I DO!
I go to put in the code and 55509 is wrong!
I go back to the cashier and show him the receipt and repeat the numbers he gave me, and he says the 0 is an 8 (photo enclosed, tell me what you think that number is)!?
After exiting the john, I go back and sit down and send a chain text to tell everybody that we will meet at the Starbucks on Orangethorpe by the mall because of the "persona-non-grata" treatment I received.
Then for the next 20 minutes, in between calls and texts on telling what happened to my friends, no barista, out of the four I saw working, had the common courtesy to walk over and drop off my drink.
And during all that time, there were five other people in the store and there was never a line.
After my party decided to spend our dollars at another store, I walk up to the front and I ask the same guy, "Where is my coffee!?"
He pulls a cup from behind the glass and says, "I called it out a while ago!"
So you didn't realized that the only 6'1" 260lbs Black Man in the entire store who ordered a simple black small coffee was sitting right within your eyesight line and wasn't drinking anything.
OK, Disrespectful Act Part II.
So while at the counter, I take the top off, spill a good amount on the pick up area where incidentally, there are no other orders to be picked up.
I don't even taste the coffee and I call the guy back and say this coffee is not hot.
He quickly brings me another one and I go sit down at my table.
When I get there, I gather my stuff, take the top off the drink and clumsily spill the entire thing all over the table, which causes it to not only drip over an entire chair and continue raining all on the floor!
And it brought back a great saying my mom used to say:
"If you treat people like undesirables --- that is exactly what they will become!"
Note to MGMT, please pass that on.
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