I gave them 5 stars many years ago but now took them down to 3 cause during the years things have slowly declined. Don't get me wrong, the hotels are super nice and the pricing is so good during the off-season specials, but... * there are smokers EVEYWHERE blowing smoke in your and your kids faces. * Arcade area forces you to have cash as you cannot purchase game coins with cards. * last but not least the Playpark is fun but very noisy and extremely overcrowded with very long queues and chairs that rip your pants. The people were also very inconsiderate and wont give others turns on some of the equipment. Ending on a positive (sort of)... The swimming area is still super nice, fun and clean. They have really good change areas and lockers, but extremely scary stairs going to the swim zone. All in all its still a cheap getaway for the family and you still get more than your money's worth.

Overall a good place for families with kids - even sauna is intended for dressed visitors. A little bit pricey and the parking is not included in the price.

Nice pools, djungel land had bad acustics. Nice apartments but the area was really boring. We had construction sights on both sides of the apartment. Would have been nice to know before we booked. Really hard sofabed.

UPD Anyway we decided to come by 14:30. It is good place inside: several slides, “lazy” river, big swimming pool, the little ones with warm water. There is a cafe and a shop inside, saunas. The good quality of service. All staff look like a qualified and pay very close attention to safety. The one moment which was not very good is the air temperature. Sometimes it is too cold, especially when the temporary staff (builders) (dresssed in the winter jackets) open the emergency exit door. Please pay attention: if you don’t want to pay for the towels - bring it from home. _____ We are going to come and relax here and the swimming pool is closed for half a day. So from 08.01 to 11.01 it will work from 14:30 only. And the children swimming pool and waves pool are closed too. The information about it is available only inside the Swimming pool. The google maps (which was updated a week ago) shows the swimming pool open. The same situation was on the official website.

All in all we had a great experience, the water park is amazing and there are plenty of things to do. I would suggest going when the kids are 3-4 years old, or older. We went off season in early spring, which were nice. Fairly crowded already, but i can only imagine how many people there would be during the season. All restaurant staff were friendly, but we had some run ins with the official resort staff, which just seemed to be annoyed at us being there. Its clean and well kept, great for kids. Way too few parking spaces of you rented a cabin, but all in all worth a trip 👍

Nice place overall, but expensive and very slippery

Pretty nice place with a decent variety of activities for children. A good playground, carousels and scooter cars for 1€ a turn. The Subtropichen Badeparadis was unfortunately closed during our stay, because of the pandemic, but the Dsjungelland (Jungle land) wasn't - which was a great succes. We didn't eat at the restaurants on site, but they looked mediocre and slightly overpriced, as expected. The cafés were mediocre and overpriced. The Dünenbad wellness swimmingpools were nice and child-friendly. Our room, which was 'am der Düne' was spacy and comfortable, however the floors were sandy upon arrival, which made us question the overall cleanliness. The area was lively, but not noisy, mainly occupied by families with pre-teenage children. We had a good time here, despite the weather letting us down for the stay.