The 18 best coffee shops and best cafes in Elgin

Searched Google for places to eat breakfast whilst visiting and came across The Ditsy Teacup. What a find. Excellent food. Friendly, helpful and polite staff and a really pleasant setting. Will definitely visit again when next in the area. Trying the homemade fresh scones is a must!

We popped into The Ditsy Teacup a little after 2.30 on a weekday and were greeted with such a warm and genuine welcome The atmosphere was calm cheerful and instantly put us at ease Lunch was just what we needed We had paninis with fresh salad and crisps everything tasted homemade and the portions were surprisingly generous My daughter had the coronation chicken and was absolutely delighted to find it had no raisins or bits of fruit finally one that gets it right The service was thoughtful and kind without being over the top and we never felt rushed I even noticed another customer came in well after 3 and was still warmly welcomed for a drink which really shows the attitude of the place For context we had first tried Batchen Street Coffee around 2.15 after reading good reviews but were turned away quite abruptly by the man behind the counter even though they were still open and not busy No explanation and not exactly friendly So pleased we ended up at The Ditsy Teacup instead It turned a frustrating start into one of our nicest moments of the day and we will absolutely be back

What a lovely little tea shop. Very friendly staff and delicious breakfast. One staff member had just begun her training and we were warned that service might be slightly slower than normal. My daughter asked if she could charge her phone and that was not a problem. Thank you Ditsy Teacup.

What a nice place! This is a cozy little treasure and we really enjoyed our breakfast and the heartwarming athmosphere.

My wife loved it a real neighborhood staple for a tearoom place. The two women that run the treehouse really pour they're heart and soul into it. Everything seems to be made fresh and from scratch and looks homemade in the best sence of the word. Hidden little treasure

A lovely place which served properly hot food which was really appreciated. Service was brilliant and if your in town you should definitely call in here.

Cosy wee place in the centre of Elgin. Have only ever had takeaway food from here but it has been brilliant each time. Food is very fresh and the coffee is good

We wanted to find a new caf that we had never gone to before. And we got there and there is 30 minutes before closing, and there are very accommodating, especially with my 2 little girls that decided with 10 minutes to closing, wanted some food, and even though the kitchen was closed and being cleaned down, they still made them some toast with jam. So yes, I'm very welcoming and nice little cafe.

Amazing coffee, and always a consistent taste, staff are always pleasant and friendly. We have now changed our shopping days to Elgin to coincide with their opening times. Probably the best coffee in town

Batchen Street Coffee Shop is my absolute go-to café in Elgin! They have the BEST coffee & the chicken, tomato, avocado & siracha mayo toastie is sooo tasty!! The cakes aren't too bad either ;) my latest favourite is the croissant with scrambled egg, bacon & maple syrup. I wasn't sure about the combination before I tried it but it was so good! The service is always amazing - the team are brilliant & really look after you when you visit. I can't recommend it enough.

Really great speciality coffee shop in Elgin - stopped in for a coffee and ended up getting lunch too. Staff are welcoming and friendly, and they have a great selection of retail condiments and coffee/tea kit. Was pleasantly surprised to see V60 on the menu and thoroughly enjoyed the Ethiopian beans.

We were on holiday in the area and around 2pm I looked up cafés nearby and this one came up with great reviews so we decided to give it a go. Walked in at 2:15 and waited politely at the entrance. There was only one table of customers inside so I asked the gentleman behind the counter if they were still serving. His response was a very curt “no” with no further explanation. Online it clearly says they’re open until 3pm so we were a bit taken aback by the abruptness. I later checked the reviews more carefully and realised quite a few people had mentioned the same attitude. A shame I didn’t spot that earlier really We ended up going to The Ditsy Teacup instead and what a difference. Warm friendly service and we were happily tucking into lovely paninis by 2:40 according to my phone photos. Won’t be returning here but at least we found a new favourite elsewhere ——————————————— Reply to the owner: Thank you for your response. I understand that kitchens have closing times, and that is completely reasonable. However, when my child and I arrived, we were simply told “we don’t serve food” with no further explanation or offer of drinks or cakes. I said “okay, thank you” and we left. The interaction felt a little abrupt and didn’t quite feel very welcoming. Maybe he assumed I wouldn’t understand, which is a shame. Both my child and I noticed this and were a bit disappointed. Fortunately, we found a lovely café nearby and enjoyed the rest of our afternoon. I hope future guests have a warmer experience at your place. I appreciate you taking the time to reply. I will leave it here and hope this feedback helps improve things moving forward.

lovely place, with friendly staff. Great variety of cakes and hot drinks! I had a Mocha and a Banoffee cake both were delicious, and even got a biscuit for the dog! Thanks for your reply! but having just read your post on facebook that Dogs may no longer be welcome, I very much doubt you will see me again as the only reason we visit is because you WERE dog friendly! 🐶☹

Great coffee, great food , lovely friendly service from the manager and young staff and a wonderfully laid back relaxed vibe , why are all cafes not like the Batchen? a breakfast naan with bacon and egg and a fab flat white x 2 , excellent place for a light lunch when in Elgin

Looks small and outdated but really cosy and big inside. First thing first so there is a bit of musty smell when you enter. And once you sat down you can’t help but notice stains all around the sitting area while you wait. The food itself was spot on, huge portions and tasty apart from lentil soup which was extremely hot but tasteless. All in all I will recommend if you’re looking for breakfast, awful coffee so stick to tea maybe.

Had pancake stacks and they were delicious. One would’ve us done us both! Decor and furniture a little dated and tired. But service was excellent and dog friendly, so a big win for us. It was extremely busy when we were there on a Saturday around 12:30pm and service was excellent and didn’t wait long for our delicious pancakes. Looks much smaller outside but extensive seating through the back. We would recommend and definitely return for delicious pancakes.

Me and my friend were the only people in at 15:45 on a Friday so the atmosphere was dead. Service was slow considering nobody else was needing waited on and food looked like a 4 year old cooked it. Wouldn’t recommend. I had the ‘dirty fries’ which were chips with packaged and presumably microwaved chicken, dry bacon and a splurge of mayonnaise with some spring onion. My friend had a very moist chicken wrap which was both warm and cold. On the positive side the desert was chocolate pancake with whipped cream which was actually not too bad and the staff were nice and polite.

Huge quantity and lovely selection. However some of the young staff weren't very good. No idea which pancakes they were bringing and didn't come back to confirm. 1 milkshake had no flavour and waited 10 mins had to ask the young girl again as she forgot. Toilets needs sorted, outdated and dirty. Which is a shame as food was nice

I was after breakfast and my better half wanted pancakes so no better choice than Pancake Place. The facilities are OK, starting to show its age a bit but, the food is spot on and the staff are great. This was my second visit. Thank you Pancake Place.

My partner and I had a delicious breakfast during our trip to Elgin. The staff was super nice and the food was simple and lovely. We even came back for lunch the next day! Definitely recommend!!!

It was a really great experience at the Pancake Place. Looks small from the outside, but there's plenty of tables in the inside. It has a lot of booths and it feels like an American Diner. Very cosy, staff very friendly. The pancakes are AMAZING. However, I give it four stars because the coffee was not very good, nor the onion soup. Go for the tea and the pancakes!

Decora's is a nice place to go, love walking around the shop and garden area. Slightly disappointed in the food. I was told that the chicken fillets which are dairy free, would be put into a fryer that products with dairy have been in. In theory this isn't dairy free then 🤣. The server at the counter was nice enough to inform me of this.

Normanlly cafe 1st class but today tables not wioed down when cleared and had to ask for it to be cleaned. Counter staff at coffee station couldnt be bothered mixed two orders out if two very off had when poited out and then said if you want to replace it wit a large you will have to pay for that on also!! Wont rush back in a hurry to coffee shop!!

There christmas section is beautiful as always. It was a bit tricky to maneuver my mum's wheelchair up the steep ramp leading to the cafe and some of the aisles are a bit small with some items blocking the middle of them for a wheelchair to get throw especially in the kitchen and bathroom section of the shop. Other than that it's a nice place to visit.

Garden Centre/DIY Store with a phenomenal café. Wide range of goods, knowledgeable staff.

An amazing Aladdin's cave of stylish items for the home and garden. Decora always has items in every size rather than just standard items. Within the store is a very large cafe serving wonderful home cooked food, with a large choice of items. The garden centre outside has a large variety of plants along with all items needed for the garden.

Love this old fashioned style hardwear DIY and garden Center and coffee/restaurant. Wide isles for wheelchairs and scooters. Friendly knowledgeable staff. Recommend you visit early or after 2, as coffee shop is very popular.

Good range of tools, household crockery, garden and Home decor ☆ Lovely cafe Wheelchair accessible and close disabled parking Wide open space for safe social distancing Good prices for crockery and tools Top quality plants and garden items Friendly and helpful staff A good place to browse at anytime of the year for common purchases or gift ideas

Visited with a wheelchair to get a take-away coffee, of course this was an issue as the cafe is upstairs! However, a lovely member of staff (with a great fringe!) kindly ordered upstairs for us and had it brought down. It was very nice and made our day.

Amazing coffee!! We had coffee and cake here and it was so lovely. The staff members were friendly and the cakes were very tasty and home-made.

very snazzy and fancy shop & cafe! they always have some great items, great for gifts and for treating yourself once in a while. the food is always cooked very good and made with love. my only problem about the atmosphere though is the very bright-ish lights. i fully recommend this cafe and shop!

Very good coffee, hot chocolate and cinnamon pancakes. Staff could not do enough even split the cinnamon pancakes into two portions

Great place, always great food and very friendly staff. Food is always served quickly. Now has screens up for social distancing and they've moved the till too. The stairwell can get a bit crowded especially as its very popular and gets a lot if customers. However its always a really nice place to go for a cuppa and scone or soup n sandwich.

In our opinion this is the best coffee shop in town. The photos do not do it justice. Their homemade scones and cakes are amazing and the coffee is so smooth and tasty. Since reopening after covid they have set up an excellent system with really tasteful clear dividers between the tables, there is a very robust cleaning/sanitising system in place using red/green cards on the tables to show which ones are ready. We visit on a regular basis and all of the staff are so friendly and efficient even whilst being busy.

Great service and the Prosecco Strawberry Cream Tea was delicious!

Just had THE WORST cup of coffee ever. I ordered a decaf with almond milk. My tag on my cup didn’t say decaf so I went to inquire if it was indeed decaf. The staff member was borderline dismissive and told me it was decaf. What’s the point of putting your order sticker on if it isn’t accurate? I then tasted my coffee and it tasted awful. So I went to ask why it tastes like marzipan and the same staff member rolled his eyes at me and said it’s because it was made with almond milk. I order the same coffee (decaf latte with almond milk) wherever I go (other Starbucks outlets included) and NEVER EVER had the almond milk made my coffee taste like marzipan. So either Starbucks has changed their almond milk supplier or the branch in Elgin is using a different supplier. I’m so disappointed as I’ve been craving a great cup of coffee and the drivel I drank tonight fell dismally short. In addition the store was dirty, unorganized and had a distinct feeling of being unkept.

Staff team were on the ball and coffee ideal. Well laid out with space and the manager was even out cleaning bacjs of coffee machines as had spotted issue.

Nice stop off while shopping. I came back to update this review. The cafe have changed location to across the road. The staff were excellent super friendly and helpful. Keep up the good work.

Was just going to get my drink. Came in 7:02 pm and website says theyre close at half 7. Then the staff member says they're close. Gutted. 🙄

Service impeccable, lovely place, staff very friendly and helpful

Really nice place to just grab a bite and settle down for a coffee. I hadn't been here for a while so I was surprised it had revamped and moved across the square but it looks fab! The staff are all exceptionally friendly and they certainly make the visit a welcomed one. I find in a lot of starbucks, the cold drinks usually taste super weak and watered down but that wasn't the case here. Overall a really nice experience!

Very nice atmosphere, very nice staff. Lucy was very lovely and provided us with quick and friendly service. Big recommendation!

Stopped here for lunch during a bus tour — best food stop we’ve been on! The latte was delicious, my husband’s lemon lime tea was refreshing. The crepes were stuffed full, and there was an option on the menu for everyone! The staff was extremely friendly and personable. Our only regret is that we didn’t save room for one of their fabulous desserts! If we ever find ourselves back in Elgin, this will be our first stop!!

Extremely welcoming and friendly staff, and the food was delicious. We had sweet crepes (Christmas special and biscoff) and both beautiful. Their panins and other savoury dishes are also great- great place for lunch or a sweet treat. We will be back and would definitely recommend.

Excellent breakfast here today - food wonderful as always, generous portions, all cooked fresh on ordering. Friendly staff and lovely service. This is always my first choice place to eat in Elgin and where I bring my family and friends for a special treat. Very child friendly. I always feel like a valued customer and am made very welcome here.

We were curious about the 1 star rating given recently and decided to give this cafe a go. We were not disappointed at all. The crepes and hot dog were just overflowing with lots of fillings. The lady who served us was happy to be at work and her service was exemplary. Overall a very satisfying lunch.

It has been 6 years since we were here last time! The food is still very tasteful (had two different savory pancakes with tuna and pulled pork and lentil-bacon soup) and the service is really friendly and wonderful. The owner Alina is a fantastic person!

The portions for the price are amazing and will never fail to fill you up for either your sweet tooth or a savoury lunch or snack. Disabled access and pleasant atmosphere. Easy to find and good for all ages. Great variety of options to choose from.

Would love to leave a 5* review. Unfortunately I didn't get a table because I was on my own and the empty tables were for 4 people. Who knows? I might have ordered enough food for 4 people 😂

Could do with a refurbish but the service was amazing, I was served by Cora she was so nice and so quick with my coffee even took time to show my how the app worked and helped me get my first bean. Made my experience very pleasant :)

I don’t normally leave reviews however the service in here is so poor I feel it’s needed. This has to be the slowest barista/service I have experienced. I’ve been in here a few times over the year to grab a “quick” coffee before work but the workers are painfully slow. Cream runs out- no replacement cream so everything stops while that one barista gets another one. No skimmed milk in fridge so everything stops while they go and get more from the back. No tables free apart from dirty ones with used plates and cups, que all the way back to the door. One barista making drinks with 6 tickets on the counter and you’re waiting 15 minutes to get a coffee to grab and go. Every visit I have had this has been the experience I have had more or less. More training and improved service flow is needed. Every other costa I’ve been in, in the surrounding areas is brilliant. This one always is a awful experience.

I'm lost for words, food hygiene was awful having meat liners on the vegetarian chopping board, brand standards wasn't met for drinks, employees with unwashed hands touching the rim of the cups and allergens not met to the requirements on coffee what is very scary to think about. The bar was very unhygienic for a food establishment! Coming from an employee from costa in a diffrent district more training needs required ASAP !

A great costa, had a really nice latte. Pleasant staff.

Horrendous service for what seemed a busy Costa. I'm not a lover of Costa due to they only do Soya milk to replace dairy milk and for someone who can't have dairy and hates Soya there could be another option like Almond or Cocnut milk. Today the staff didn't know what they were doing, one employee took our order then walked of to clean tables leaving 3 other employees behind the counter who didn't know our order waited for first employee to return who then took order again then passed it on. By the time the last drink was poured first was cold also due to teapot not having a lid they put a small espresso cup on top which made the tea spill everywhere. Not a great coffee break😣

I'm regular customer at Costa, today I have visited Costa at retail park with my partner. We always enjoyed our stay there with good coffee, my partner loves mocha and my favourite is coconut cappuccino .Cosy atmosphere and friendly staff as usual.

Nice and clean. Quality coffee and good atmosphere. A touch pricey but as a treat it's ok. Staff friendly and have good banter.

Had a lovely lunch at Manna in Elgin. It's a small, cozy spot with a really nice atmosphere. The food was fresh and delicious, and the staff were all super friendly and welcoming. Great service and a relaxed vibe—I'll definitely be back!

Food was amazing, some of the best salads I’ve had in a while, with freshly made smoothies made on the premises. The restaurant is a bit small so if you want a seat I’d advise being there early but they do a takeaway service if it isn’t available. Customer service was excellent with very friendly and approachable staff.

Stopped in for a coffee and was instantly tempted by a slice of homemade pecan pie.There are so many gorgeous homemade cakes to choose from! While I relaxed with the paper, the freshly prepared lunches started coming out and looked absolutely delicious. I only wish I’d had time to stay. This charming, family-run café serves excellent coffee, a fantastic selection of fresh juices and shakes, and everything has that true homemade touch. Highly recommended, and I can’t wait to come back soon to enjoy lunch as well.

Another delicious trip to manna. We tried the Reuben and chipotle pork bagels from the specials board today, as well as the 'local' juice. Beautiful presentation, and even better service! ❤️

SO good. Catered for 8 of us no problem. Lunch, smoothies and vegan cakes - all delicious & friendly staff too. Thank you 😊

Manna is my favourite place to eat in Elgin. Excellent kind service where the food is amazing with specials that never fail to deliver. They often do a chilli corn coconut chowder that is the best soup I've ever had. Juices are freshly made and I would recommend the limeade as it's punchy and refreshing. Wide range of cakes so there's always a treat.

Really great wee place, fab range of food and drink options - a nice mix of healthy & wholesome and decadent & delicious, all super flavourful! Nice Friday night specials too! We enjoyed awesome beef brisket sliders & Irish nachos for St Patrick's Day!

Great little stop on our journey home from Inverness, with a fully vegan menu of delicious food and drinks. We shared a large munchie box, which was very tasty, and couldn't resist some vegan pick and mix. Staff could have been a little more conscious of masks and music, as per Covid regulations, but were doing a good job of keeping everything sanitised and socially distanced, despite the difficulties imposed by a small space. Would happily eat here again.

What a lovely cafe! Delicious food, nice varied menu, and very pleasant surroundings. I'd thoroughly recommend a trip here! I must confess I forgot to take photos before we started our meal, but I had the pakora burger, and my mum had the beetroot falafel - both were delicious!

Amazing vegan place in Elgin with lovely decor and delicious food. I can highly recommend this cafe.

Who'd have thought it? A vegan café in Elgin?! And it turns out it's awesome! Great menu, delicious food, quirky-vintage decor and friendly, helpful staff! Wonderful!

An excellent small eatery. I chose the margarita pizza with potato salad. The pizza was delicious and well prepared, but the potato salad really blew me away. I will definitely try to go back in my short time here.

Food was the best I've ever had! We ordered the share platter so we could try everything. I've never had pickled carrots before... revolutionary 😍😋💚 Nice atmosphere and the staff are really friendly. Worth every penny and we'll be back again.

Fresh, aromatic, crispy. It was tasty vegan food served with a smile. I think a certain amount of passion goes into the cooking and the prices were reasonable.

Dropped in Sunday morning, it was busy with the running club, but still had seats available. Coffee is delicious and the selection of pastries is outstanding 👌 highly recommend!!

Popped in on Tues 8 Jul 25. I didn't realise it was 5 minutes to closing time. However the ladies took our order and were exceptionally professional and polite. Perfect example of customer service, when it would have been easy to have shown a negative attitude. The coffees were lovely and the cakes fantastic. Highly recommended and will certainly return.

A really nice space and a breeze of fresh air compared to the chain cafés. The cakes looked delicious with vegan options, good coffee selection and a very cozy atmosphere, if you are in Elgin worth visiting.

Absolutely loved this place! Cozy atmosphere, great coffee and food. The staff were friendly and knowledgeable, and the vibe was just perfect. A hidden gem—can’t wait to come back! ⭐⭐⭐⭐⭐

Went in on Sunday 9th of February, was only one member of staff on. She was very apologetic but still was diligent and fast. Coffees were all great.

Have been here a few times with partner/friends for coffee and croissants, lunchtime pasties. Service is good, atmosphere relaxed and quiet. One excellent thing that stood out was the inclusive choice of toilets: unisex, disabled plus traditional ladies/gents.

Misleading that they say online things are made fresh in-house yet I asked for a sandwich without the sauce and they said they couldn't because they're pre-packaged. 2 other sandwiches I asked for they didn't have so went with the NYC which was nice, however it had no salami in it. On the menu salami is the first thing it says it has in it. Pointed this out to the waitress who said she'd ask about it but never got back to us. They also forgot half of our tables sandwiches so we had to remind them to bring them out. The cakes were nice, but don't think you can advertise ingredients that aren't even in the sandwich and say its freshly made in-house when it's clearly not either. Overall disappointing, wouldn't recommend.

Really disappointed with this Costa asked if they had any more sandwiches to be told "Sorry they were all out" so selected what was available to make do However, just as we started eating, a staff member restocked all the sandwiches. On speaking with the BM in charge, we were told it was probably because they were busy! We just felt insulted and not a valued customer at very least they could have waited until we had left before restocking after saying that they had no more sandwiches... Thankfully we were on holiday and this is not our local Costa

Excellent customer service - checked about certain things throughout the making of our drinks and ensured it was done well Pleasant atmosphere No complaints about the quality of the food or drinks at all Wheelchair parking and disabled access to building Clean and well kept sit in area

I took my son as a treat after an unpleasant hospital appointment, he wanted us to have hot chocolates so we chose 2, with caramel syrup, cream and marshmallows. They looked good but the hot chocolate was nothing special at all and the syrup tasted really awful. Neither of us finished them and at almost £10 for 2 hot chocolates you would expect it to be nice but it was really awful and disappointing.

Excellent when ever I travel to Inverness from Aberdeen this is my place for coffee since 2023

Great coffee, the staff are amazing as well. Great place to chill for a while.

The tirimasu frappe was lovely, however. The short sour faced serving girl barely spoke and didn't make eye contact once. The food was standard costa food but slightly worse this time around, almost stale texture to the toasted sarnie. Additionally when I request oat milk for my frappe, I wasn't consulted about the whipped cream topping, it was just applied. Not a great experience.

Ordered a bagel, babychino (asked for sprinkles) and a cappuccino. Service was really bad, bagel was dropped before heated, babychino had no sprinkles and neither drinks had enough frothy milk as they should have! Suggest a bit of pep talk to staff… no maybe this is not their dream job but they do have a job to do!

Small place just off the A96 has a fairly limited menu. Revisited in Oct 24 Booked in advance for sunday roast which was a sensible sized portion. Food was hot and tasty. Had room left for cake and coffee.

The Snug has always been on our to-do list but we've always been heading through Alves tooing and froing as we're such busy retirees☺️ but not today. Car park requires some skills accessing and egressing but don't let this deter you as it's worthwhile. We were led into the room, looking out into the adjacent garden, which was lovely and bright. There were specials on the board which can also be seen on Facebook, if you do that. In fact both of ours were off the specials board. My wife had yellow split pea soup and I had the fish and chips. Both reasonably priced. My fish was lovely with a perfect batter and was served with freshly made mushy peas; freshly made tartare sauce and chips. I think the only thing not made there was the packet of mayo to go with my chips. My wife couldn't finish her soup so I just managed to help her ♥️. Keep up the good work.

Booked late for mums 85th birthday afternoon tea. They accommodated our funny time request and produced an absolutely lovely afternoon tea. Lovely selection of very tasty and fresh sandwiches and sweet treats. Highly recommended.

Yum! Fabulous coffee ( thank you!), amazing cookie and cake. Super clean and very nicely presented. A nice find!

We went to The Snug last night for their Tapas night, food was fantastic! Best Tapas we've had outside of Spain!! Service was quick and staff were brilliant, we'll definitely be back again!

Good stop just off the main road,with easy parking. Pleasant service, the food was large portions nut nevertheless I felt was rather expensive. Just loved the soup.

Brilliant cafe. We visit regularly when in the area for work. Food is always fresh and tasty and service is always friendly

Very good standard of food and clean as ever, but they have gone downhill with service by adding automatic ordering and payment machines like in MacDonalds. Probably me, but I prefer to talk to someone when giving my order. The staff here are kind and very helpful.

Cheap, cheerful and delivers what it promises. Visited last week for breakfast. Food is what you would expect for Tesco’s, mediocre quality and filling. A value for money breakfast that was really enjoyable, no complaints. Fast service and staff were pleasant 👍👍

My wife is currently on a fat free diet and was interested to see that you could get an oat milk latte. We ordered it along with an Americano and a roll and sausage for me, took the order number tab and went to our seats. A few minutes later the waitress came out and said there was no oatmilk and would coconut or soya milk do? My wife ordered soya milk but was surprised that they didn't know they had no oatmilk when she took our order. The coffees arrived followed quickly by the roll and sausage. My wife said the oatmilk latte wasn't very hot and could the waitress provide a hotter one. She replied that was the temperature it came out at. She didn't apologise and then took the oatmilk latte away. My wife offered a suggestion that perhaps if she heated the cup beforehand then that might help make the coffee hotter. Another server, male, brought the new oatmilk latte out but this wasn't much hotter. Other coffee shops can make lattes hotter without scalding the milk and perhaps heating the cup. It seemed obvious to us that the waitress didn't want to give us any feedback and so we are now giving ours.

I couldn't believe it when I saw the ordering system now. No physical menu to browse, all on the touch screens, trellis thingy up at "till" area like a barrier, no cakes/scones on show either. The atmosphere was terrible and sad really. Tesco cafes are not fast food restaurants, they are welcoming friendly cafes and it's lost that now. I assume this is to save on staff wages and costs? Food and staff remain lovely but the ordering system is just shocking really. It's lost that friendly welcoming atmosphere and this change is alienating a generation that avoid technology and seek out actual human interaction.

So disappointed that they can’t offer gluten free options. When I asked about this - Tesco has plenty gf food in store-i was told “we are not part of Tesco “ which I found strange, but also not really a reason!

The staff at the cafe are extremely rude and the manager should be ashamed! She had absolutely no people skills, sighing and rolling her eyes when I simply asked if I could have drinks with food not before as they often are cold by the time the food arrives! We were told this is not company policy what a load of rubbish!! Surely the customer’s preference is company policy!! The fact that they have automated screens now and don’t have to deal with many people makes their behaviour even more unacceptable!! Should be ashamed of themselves.

Always a very pleasant experience coming to the tesco cafe in Elgin. Staff are pleasant, knowledgeable, and happy to serve, there's always plenty of space to sit and tables are always clean. The food and coffee is always very good quality, well presented and delicious, and the value for money is exceptional in these difficult times!

Having been in several Symposiums we like the crispy bacon bagel and the smoked salmon bagel, they always seem the same in everyone, not something you can say about other chains, especialy Caffe Nero. This is the first time we have been in one in a major store and habe to say, yes it was the same as all the others. This is a good thing as you can rely on it. The crispy bacon was very crispy and the partner said the salmon one was equaly as good. The coffee is strong and hot and the flat whites are how they should be so well done for maintaining the standard even in Asda. (Our favourite is still the one in Ellon though, just because😉) Wee update called in again as we were in the area 2 days later but just wanted a coffee and cake. Chose a cheese scone and have to say, it was very cheesy and quite light considering. Some scones can be quite claggy but this wasn't. Had it slightly warmed and again, realy enjoyed it.

This cozy little coffee shop offers the best coffee and pancakes I've ever had! Honestly, everything on the menu is exceptional—it's truly a five-star experience. In my opinion, Café Nero, Costa, and Starbucks don't even come close to the quality here. If you're in Moray, you need to try it for yourself to see what I mean! The service is outstanding as well. The staff are incredibly friendly and engage with every customer, making the experience even more enjoyable. This is my second visit, and I’ll definitely be coming back more often!

Great little coffee shop (inside Asda), opened during lock down for takeaway. Staff are always very helpful and friendly. Now can sit in, within covid guidelines. Menu /food very good, competitively priced. Can order on-line for collection. Highly recommend.

Where to start…. Firstly there are no menus other than the super small print at the till. Secondly there is a lot of weirdly low tables which make it almost impossible to eat a bagel - (only tables left) Thirdly the ‘crispy’ bacon bagel I ordered wasn’t even slightly crispy. Fourthly the table had a wad of paper to stabilise it. We were all not very impressed after our first and only visit to this cafe, I doubt we will be back.

This is my 2nd time here. Heavenly big proper scones. Always friendly staff.very welcoming and relaxed atmosphere

On the menu the pancakes are 4.99, for some reason that they couldn’t explain, they gave me two pancakes but still I paid more than 2 pancakes on menu. It is a real pity when they don’t invest time in training their staff. I also need to say that they don’t have a breakfast menu, only pancakes and a lunch menu.

Went in at lunch time with my Daughter in law, and Daughter and two small children for a sandwich and coffee, unfortunately there is no child’s menu, but no problem the girl serving us offered a Ham sandwich, for the children (aged 2). Adults ordered coffees hot chocolate, bacon and cream cheese sandwich and two chicken mayonnaise sandwiches. All prepared and brought to the table and not to long to wait, fantastic! STOP there the Chicken Mayonaise sandwiches were Hot, yes the chicken was hot and far too much mayonnaise. I went up to the counter to ask about the chicken being hot and was told that customers had complained the chicken was too cold so they had started heating it in the microwave!!! It was disgusting and the girls didn’t eat them Definitely won’t be back I

Good morning, Went to the hub in Elgin yesterday to meet my partner, as usual I was late. My partner had bought a cake and some coffee and waited for me as usual. On arriving, I sat down at our table to see if she wanted anything before I ordered. Having been sat there for about 2 minutes I was asked by the world's rudest waitress if I intended to be much longer as she needed the table, despite the fact there were several empty tables around us. Obviously I decided this is not the most welcoming place, I'll go somewhere else. So to make things worse, when we got up to leave, the woman demanded we take our rubbish with us!! This would be the cake wrapper that my partner bought from your establishment. Suffice to say I will never visit this place again.

Had lunch with a friend at the St Giles centre, which was cold, but we got a lovely warm cheese and ham toastie which heated us up. Staff were lovely and the cappuccino was excellent. Great value!

Rude waitress wouldn't even let people sit down in an empty seating area despite having just spent £16 on food in the bakery

Pretty pricey for what you get and dirty tables for days. Also my pancake was served on a saucer not a plate. Pretty raging tbh. Coffee was alright though. The aroma of what can best be described as hot urine did not compliment the food at all.

Food is always fresh and lovley cooker irish lady is amazin so kind and polite makes u feel so welcome better if had a breky made tha havin to ask al seperate tho xx

Enjoyed a coffee and cake here with friends. Amble room to maneuver a twin stroller in seated area. Quick service. Staff are pleasant. Limited baked goods and coffees available. Always feel area is noisy due to being on the lower ground of the shopping centre and not within a separate unit. There are seats within the cafe but these were cornered off today. Serves hot/cold snacks and drinks.

Pretty pricey for what you get and dirty tables for days. Also my pancake was served on a saucer not a plate. Pretty raging tbh. Coffee was alright though