The place is truly majestic and worth visiting. However, I did find some people there a bit less welcoming, which felt surprising given that the location is such a popular tourist destination. Since prices are already on the higher side and the area is heavily promoted for tourism, a warmer attitude toward visitors would certainly enhance the overall experience. While I wouldn’t say I had expected exceptional hospitality, there’s definitely room for improvement.

Whatever reviews you read that promote this town in a positive light. Believe them and then be ready for more. The town truly has amazing views, straight from a storybook. Every house, building and landmark is in pristine shape and simply put, beautiful. I read some reviews that warn visitors about the price tag of visiting here. Frankly, unless you want the most expensive food and best drinks, its very inexpensive. Beware the urge to purchase souvenirs, some of the shops take only cash, so being some extra bills. We walked the whole town up and down and back and forth in about 3 hours, taking our sweet time, the ferry comes often and takes only about 7 minutes to cross the lake. Currently its 8 euro per person to cross, also in cash, no cards. I am sure your visit will be enjoyable and become a lasting memory.

It’s one of the beautiful villages in the world. Must visit if you are visiting Salzburg. One hour away from Salzburg by car. Here you need to walk a lot and see one of the most beautiful views to the lake with mountains and village. A lot of shops available

Amazing view of Hallstatt. Its great in any season, you're guaranteed a great picturesque and postcard picture whether its sunny, rainy or snowy. There is no ticket to pay, its crowded most of the time but you get your chance too. Easy to access, near to Marktplatz and ship station.

What an amazing little village. I always wanted to visit this place but I was shocked to see the number of people who had the same idea. Parking spaces are limited and we waited almost an hour to find one. It was worth the wait but was not expecting it to be that difficult. The village is absolutely beautiful and the view does not disappoint.

A Fairytale Made Real, But Prepare for Crowds ​Hallstatt is truly one of the most picturesque villages in the world. The views of the lake and mountains are breathtaking. Don't miss the Skywalk for an epic panorama and the historic Salt Mine.

This place was incredibly beautiful 😍 Amazing view, good restaurants, easily reachable. However, parking is very tricky. The city parking offered are not enough compared to the number of tourists. The best solution we found was to wait outside a parking till someone else leave.

Hallstatt Lake is simply magical! Surrounded by majestic mountains and the charming village of Hallstatt, the scenery is like something out of a fairytale. Peaceful, picturesque, and perfect for a walk or boat ride. One of the most beautiful places in Austria! One dream come true❤️!The beauty, the atmosphere, and the peace of this place exceeded all my expectations. It felt like stepping into a postcard—unforgettable and magical. A moment I’ll always cherish.

Hallstätter See is a stunning alpine lake surrounded by the Dachstein Alps and the picturesque village of Hallstatt. The crystal-clear waters and dramatic mountain backdrop make it a photographer’s paradise. You can enjoy leisurely walks along the shore, boat rides, or simply relax by the water. However, the area can be quite crowded, especially during peak tourist seasons, which might detract from the tranquil experience. Visiting early in the morning or during off-peak times can offer a more peaceful atmosphere

Hallstatt is truly a dreamlike destination – like stepping into a fairytale. 🏔️✨ Surrounded by majestic mountains and a serene lake, every corner of this charming town feels magical. Walking through its picturesque streets, you can’t help but feel a sense of peace and wonder. A place that captures your heart forever – absolutely unforgettable!

The iconic Hallstatt does not disappoint. Since we stayed overnight we could enjoy some quiet times in the late evening and early morning. Else at other times the small village is overrun by the tourists like us. There are boat trips available on the lake, several other options for boating, kayaking and so on.

“I first visited Hallstatt in 2019, and now I’m back for a second time, loving it even more. Its beauty and charm never fade!”

The environment is so calm and the views are truly wonderful.

A magical place!!. Hallstatt feels like a dream come to life. The moment you arrive, the stillness of the lake and the beauty of the mountains wrap around you like a quiet embrace. Every corner looks like a painting pastel houses, church steeples, and reflections that don’t seem real. It’s peaceful, romantic, and full of soul. If you ever find yourself in Austria, this is a place you feel as much as you see. I visited in October and the fall colours were unbelievable.

Spectacular view from above. Not too expensive and worth the money going up with a „Zahnradbahn“. At the time of our visit we had to climb a LOT of stairs going up, down, up , down and up - exhausting stairs climbing, not for people with problems walking but this will change once the elevator will be ready - guessing in a few month. Check before.

The Panoramic Viewpoint in Hallstatt offers stunning views of the village and lake — truly worth visiting. It can get quite crowded, and we had to wait our turn for photos, but the breathtaking scenery makes it all worthwhile.

I went to the Hallstatt Skywalk at the end of August, and it turned out to be one of the highlights of my trip. Getting up there is very easy – you just take the funicular, and the ride itself takes no more than five minutes. Before that, I waited in line for around 15 minutes, which didn’t feel too bad considering how many people want to go up. Once I reached the top, there was another short wait, about 15 minutes, before stepping out onto the viewing platform to take photos. Honestly, the views are incredible and make the wait completely worth it. You can see the lake, the mountains, and the little town far below – it feels like standing above a postcard. The place is quite popular, so it can get a bit crowded, but I think that’s expected in such a famous spot. If you come with a bit of patience, you’ll definitely enjoy it. I would recommend it not only for the Skywalk itself, but also because Hallstatt as a town is really special. Walking around the streets, seeing the houses by the water, and just taking in the atmosphere was just as memorable as the viewpoint. In the end, I’m glad I went – it’s the kind of experience that feels like a must when you’re in this area.

Gorgeous view of the lake and surroundings. The lift area to the cablecar is under construction so we had to go around. But if you're up for an adventure I recommend hiking up there.

If you wanna go walking to the Panoramic viewpoint do the way on the street and read before if the downway is open because we got until a point and it was closed. The view is amazing anyway !

We took the funicular to the entrance to the viewpoint. Then you need to walk up a hill to a LONG set of stairs down, then thru 2 cages of stairs, then back UP another LONG & WINDING set of stairs to reach the Top of the Sky Bridge & Restaurant. Is it worth it? Yes! The views are fabulous and the restaurant was also good. Just to note: they are in the middle of construction 🚧 putting in an Elevator! What a novel idea. That is situated at the top of the funicular so sometime the future those that don't want or can't make the trip with all the upstairs & downs and stairs will be able to experience the views as well. In the meantime... wear sneakers! My calls are still killing me!

Panoramic Viewpoint – Hallstatt Skywalk @ Hallstatt 🏞️⛰️🇦🇹 📍 Welterbeblick Skywalk – World Heritage View The Hallstatt Skywalk is a dramatic viewing platform that juts out 12 meters from the mountainside, 360 meters above the village. From here, you get a breathtaking bird’s-eye view over Hallstätter See, the surrounding Dachstein mountains, and the postcard-perfect village far below. We visited after taking the funicular up for the Salzwelten Hallstatt tour. The Skywalk is just a short walk from the funicular station, making it an easy add-on before or after the mine visit. The view is simply unforgettable—the lake stretches out in deep blue, the rooftops of Hallstatt look tiny beneath you, and the mountains form a majestic backdrop. 📸✨ The platform itself feels sturdy but still gives you that thrilling sensation of floating above the landscape. It’s a spot where you’ll want to take your time for photos and just soak in the scale of the scenery. 🧭 Tip: If you’re doing both the salt mine and Skywalk, book the mine tour early so you can enjoy the Skywalk before the late-morning crowds arrive. Morning light is especially beautiful for photography here.

What a great experience. The tour is very entertaining with a lot of facts, fun and adventure. You have to walk a fair amount of stairs. Visitors receive special clothes and can learn a lot about salt in general and about the process of the extraction as well. In the price of 43€ per person is included also the viewpoint, mine tour both in English and Deutsch, slides and a funicular ride in both directions. I totally recommend it! It is really worth it.

Salzwelten Hallstatt & Shop @ Hallstatt 🧂⛏️🇦🇹 🗓️ Visited: Saturday, 9 AM I made an online reservation for the Salzwelten Hallstatt tour and arrived early for the 9 AM slot—an excellent choice, as the morning was quieter and more relaxed. The visit begins with a scenic funicular ride up the hillside, giving beautiful lake views before reaching the mine entrance. The guided tour takes you deep into the historic salt tunnels, past centuries-old wooden pipelines, mining tools, and fascinating multimedia displays. Highlights included sliding down the traditional wooden miners’ slides and seeing the sparkling underground salt lake—absolutely magical. The mix of history, geology, and interactive fun made it a truly memorable experience. After the tour, I browsed the Salzwelten Shop for local gifts—gourmet Hallstatt salt, salt-infused chocolates, cosmetics, and decorative souvenirs. Everything felt unique and tied to the village’s heritage. 💡 The whole tour is worth the price! An absolute must-try if you’re visiting Hallstatt. 🧭 Tip: Book online in advance and go in the morning for a calmer, more spacious experience during the tour.

It is truly a very unique experience. You get to see how salt was extracted thousand years ago, and how it is being extracted nowadays. Furthermore, the guides are very experienced giving very important information about all the places you get to see, while large wooden slides are available for some fun.

Salzwelten Hallstatt is a unique and fascinating attraction that takes you deep into the ancient salt mines. The tour is both fun and educational, offering a hands-on experience of the history and craft of salt mining. The site is well-preserved, and the guides are knowledgeable and engaging, making the visit truly eye-opening. Combined with the stunning beauty of Hallstatt itself, Salzwelten adds a rich cultural layer to your trip. It’s highly recommended for families and anyone interested in history and culture.

Super fun experience for all who are visiting hallstatt! Tickets and reservation not available online, so u need to purchase them from the base funicular station. The staff will inform you when is the next tour starting, so you just gotta head up in advance via the funicular (which was pretty fast). Each tour is about 43 pax so make sure to queue or plan ahead! i thought that the group size was too big as even though the facilities inside could accomodate this group, there was a lot of unnecessary waiting around and people at the back could not hear what the guide was saying at each station, despite her already close to shouting. The cave was huge, but the time to explore or take photos at each station is very short. The staff will switch off the light within 5mins and people at the back usually dont get much chances to take pics by the time we reach the station. However, the caves were still pretty cool and we really enjoyed the 2 slides! We also got to take a train out of the salt mine via a really narrow tunnel and that was exhilarating. Overall the tour was about 1 and a half hours. The last tour is at 3.40pm, which means u can still catch the last funicular down after you complete the tour.

The tour was a great experience with lots of fun parts. The tour included fun slides and videos. We received special clothing to safely slide down the rides. The tour starts deep into the mine, where they explain the history of the mine and how they extract the salt. We had a great guide called Jakob, making the tour not only informative but also entertaining. However, the light show was an utter disaster- I could have made better. In addition the pricing what a little expensive.

It isn’t a cheap trip - but overall, I am glad we visited the Hallstatt Salt Mine. You have to dress in the protective clothing of the salt miners before you start the tour and backpacks must be left in lockers and reclaimed at the tour’s end. The tour itself took around an hour. You get to ride on two wooden miners’ slides during the trip which is good fun. At the second slide, your speed is recorded as you pass the camera positioned to catch all the fun. We managed to clock up only a miserable 11 kilometres per hour compared to our guide’s winning score of 28.6 kilometres per hour. You also get to ride on the miners’ train back at the end which makes a nice finale. Inside the cave, it is interesting to see the salt deposits up close. Various informative movies are played as you walk through the mine and you get a good feel for the 7,000 year history of salt mining in this part of Austria. Salt is a good preservative, so the Salt Mine is an archeological treasure trove. Towards the end of the tour, you get to see the oldest European evidence of a wooden staircase. Check opening times before you visit as the site is very popular, the only access is via the funicular and numbers are strictly limited. You need to allow 3 hours or so for the whole trip. LovetoWander

Place it's nice worth going up. But if you are not FIT don't buy tickets for the cave's you will need to climb 1 kilometer to reach them out. You will sweat a lot and when you enter in the cave it's cold 🥶 = sick! Suggestion, go from the second gondola and walk to the top of the hill was nice!

Beautiful place, a must watch is you are in this part of the world. Beautiful and some Majestic views even during the trek. Tickets available at the counter at the base. You change the trolley from station 1. Trek starts from station 2. Stunning views all through the trek.

We visited Dachstein Krippenstein in Obertraun this September with our 5-year-old, and it turned out to be such a memorable family adventure! The cable car ride and the stunning mountain views already made the trip worth it, but the caves added a whole other level of excitement. Both the Mammoth Cave and the Ice Cave are absolutely fascinating – our child was amazed! Do keep in mind though: there’s quite a bit of climbing and walking involved, especially in the Ice Cave, so it can be physically demanding. If you’re not ready for uphill paths and stairs, you might want to think twice. But for us, it was still very much worth the effort. A practical tip: bring warm clothes! Even in September the caves are very cold, and you’ll be glad to have a jacket. All in all, it’s an unforgettable experience for families who enjoy nature, adventure, and a little challenge along the way.

We have tried the cable car to go up the mountain to the first station where it was snowing there. The view and the trip up was very nice and memorable. The view was awesome from up. You can find a restaurant in the station up and souvenir shop

Easy to reach by car or bus. Plenty of parking is available, it also has several charging stations. Parking is easy and ticket free, it reads the number plate and you have option to pay before leaving or within 48 hrs online, great. From here you take gondola to the ice cave. After getting down you have to walk around 20 minutes uphill. During bad weather and for older people it might be challenging. The view is amazing from here and during n8ce weather you could spend long quality time.

Incredible place. Either way, go as early as possible, otherwise you won't be able to visit all the attractions. Realistically, you need at least 4 to 5 hours to visit everything

A very popular lift. Be prepared for a large gondola packed with people like sardines in a can. But the views and nature are impressive and absolutely worth it!

Visited here on 17-06-25. Advisable to come as early as possible to see as much as possible as distances are vast between attractions and the 5 Fingers Viewpoint itself. If you are going to see any of the caves, leave ample time before taking the next cable car up to the taller mountain to 5 Fingers Viewpoint. We were not told how long the walk would be the to the cave. We bought a combination ticket to see the Ice Cave and 5 Fingers. Make sure you wear sturdy comfortable shoes with a good grip. The weather was very warm and we were not told that the walk up to the entrance of the cave was 20 mins and STEEP. In the hot sun, it wasn't easy. The cave tour is amazing. Bring a light jacket/jumper as it gets very cool/cold inside depending on how you adjust to low temperatures. It starts off exploring the main caves. You will see many stalactites and stalagmites formations. Be warned, there are many steps including steep staircase steps to the Ice cave so advisable that you are relatively fit and in good health as the tour requires a lot of walking and many steps as well as a few steep staircases. The cave tour is amazing, the sheer size, the rock formations and the ice. Once you go to get the 2nd cable car and head up to the submit, the spaces are vast and to get to the 5 Fingers Viewing Point is actually quite a walk, 30 mins to be precise. The surface is NOT completely flat and consists of inclines both up and down so bare that in mind depending on how good you are at walking and breathing given the altitude and weather, if its hot. The views are incredible. We were lucky enough to see two paragliders preparing to take off which was amazing to watch. *MOST IMPORTANT* - Remember what time the LAST cable car is due to leave. We lost track of time and ended up missing the last one. Thankfully after talking to a few people, there was one at 6pm (unofficial) which we rode back down with staff of the cable cars but be conscious of time. There is a restaurant at the top reasonable priced where you can have a drink/meal as well as toilets. Overall an amazing visit, we had a wonderful time. Would advise to leave ample time to explore, comfortable, sturdy footwear, plenty of water/drinks to stay hydrated, sun screen, sunglasses, in other words come prepared.

Awesome hike with nice view. its about 30 min long way from cabin but you will experience a lot of magnificient views and panoramas. Cherry on the top is the view from 5fingers at the end. depends on time but there is whole day quite busy so it will take some time to get into spot for like alone photo on finger,etc but thats normal for place like this.

Beautiful view. Cost about 40ish euros to go up 60ish for whole package including ice cave and Mammoth cave. It's about a 15 minute hike after reaching the top of the funicular. View is stunning. Can easily spend a day in dachstein if you incorporate ice cave and Mammoth and want to bask in the views.

Very nice view of the Hallstättersee. 🤩 Like every tourist attraction there were a few people, but it was okay. 😀

Worth every penny to go see this beautiful place! Fair warning: the observation deck is a 30 minute, medium rigor hike away from the cable car. Totally doable if you’re in decent shape. Will be challenging if you have physical limitations/are in bad shape.

Five fingers is an amazing viewing platform reachable within 20-30 minutes on foot from the cable car station on Krippenstein. There is an option to have your photo being taken and to pick it up later back at the cable car station. On a beautiful day, expect more people, especially families and groups, but it was still manageable when we visited on a weekday.

Really great view. The price is worth it. On the other hand I don't recommend visiting the ice cave. It is really disappointing

Highest place 2108m above sea.

An ideal place for 360° shot if you climb up on the bench in the middle of the Welterspirale :-) The views from there are great in all four directions. If the weather is good, you can see far behind the surrounding mountains. The walk from the upper cable car station takes around 5 minutes. So it is quite close. We saw people even with push chairs to go there.

Spectacular viewing platform with information on the mountains in the view

Money well spent. The cabin is a little bit expensive but it is worth it as you can see. Little walk around the top and you can see snowy mountains and lake on the other side. Beautiful view over Hallstadt

Lovely view...and Prague...

On the way to the 5 fingers observatory, take a 3-minute detour to visit the spiral watchtower and get a 360 view of the ridge.

Nice walk patch, great 360 degrees view. Possible to go with baby stroller with big wheels.

We went there on a Monday afternoon. I’m not sure if this is a thing here in Austria but the service was rude at first but then they warmed to us. You will have to look for a table yourself or ask someone to share since many reserved places and staff weren’t helpful in finding you an empty table. The food was ok nothing special but the view was amazing. One of the staff was really rude and weird since we didn’t open the umbrella completely like it had one turn left and he was making fun of us or something I still don’t get the whole situation. Again I think all restaurants and people there aren’t warming up to tourist fast or specific type of tourist but I’d recommend the place for coffee and dessert instead of a meal.

The food tastes good. We got to eat fresh and delicious fish. The chocolate cake was a bit hard. But the best thing is the lake view. If anyone comes to eat, I recommend sitting outside the building.

The view here is absolutely stunning — definitely the highlight of the experience. Whether you’re eating or drinking on the terrace, you’re treated to a breathtaking panorama that’s perfect for photos and relaxing. However, the food itself was just average. The menu had a decent selection, but the flavors didn’t quite match the quality of the scenery. It’s a great spot for a drink or light bite while enjoying the view, but if you’re coming mainly for the food, you might leave a bit underwhelmed.

Rudolfsturm @ Hallstatt 🍏🥧⛰️🇦🇹 📍 Historic Watchtower Café & Restaurant Perched high above Hallstatt, the Rudolfsturm is a former 13th-century watchtower that once protected the salt mine. Today, it’s a café and restaurant with one of the most spectacular views in the region—overlooking Hallstätter See, the Dachstein mountains, and the charming village far below. After visiting the Hallstatt Skywalk, we stopped here to sit back, relax, and enjoy a plate of apple pie. The pastry was warm and comforting, with a hint of cinnamon, perfectly paired with the crisp alpine air and panoramic view. It was the ideal moment to slow down and take in the scenery after a morning of exploring. The outdoor terrace offers the best vantage point, but even indoors you can enjoy the views through large windows. It’s a unique blend of history, good food, and breathtaking nature. 🧭 Tip: Plan your visit for mid-morning or early afternoon—before the lunch rush—so you can secure a table with the best views, and don’t skip the apple pie.

We visited this place yesterday and had two goulash dishes and two cappuccinos. The food itself was delicious—no complaints there. However, we were shocked to find that the final bill was much higher than expected. After reviewing our budget, we realized we had been charged more than what we actually ordered. It seems they may have added an excessive tip—or possibly charged for something we didn’t ask for—without any explanation. As Asian tourists, we couldn’t help but feel we were taken advantage of, assuming we wouldn’t notice. It was disappointing and left a bad impression despite the great food. To be honest, we even wondered if they overcharged us precisely because this was a tourist viewpoint—knowing we wouldn’t be coming back anyway. Please double-check your bill before paying. Tourists, be cautious.

Absolutely amazing food and outstanding service. We were served by Stephane who gave an outstanding service. The place was super busy and all the staff at restaurant were running around. Despite all that I saw Stephane made sure everyone in the queue was seen to and had a smile on his face all the time he served us and other tables around us. That’s a very rare sight in most restaurants nowadays. The restaurant is on a hilltop from where you get a panoramic view of Hallstatt. Beating a place with a view we were expecting mediocre food and service. However this restaurant’s food and its staff were awesome. I never give any restaurant a 5 star on all aspects. But these gyz deserve it in every way.

lovely food. the view is so stunning, you could spend hours here.

Visited this place on a Thursday morning. We ordered coffee and hot chocolate and Sachertorte with whipped cream. The coffee tasted okay so was the hot chocolate and the cake tasted good. The place was not at all crowded. The waiter was polite and friendly. It is little bit pricey. The ambience is great. It was extremely cold and windy that day and it felt nice to grab a cup of coffee and watch the view from here. It has a great view as well. I would recommend it for the view.

Big fail. As we stumbled out with grumbling stomachs and dissatisfied palette, we realised that the only good service at this place was the cell service. When we walked in, the staff were flipping each other off in the kitchen. They forgot to serve us until we waved frantically at them, and then they served us shoe leather that was billed as pork schnitzel. The place is also priced as if the food is quality: €20 schnitzel that was worse than street food, and potatoes boiled in fishy oil. The place was practically deserted, but it took 20 minutes for every interaction with the staff. Waste of time and money. Finally we went into the back, and the 5 staff members were eating food while we, their guests waited. Highly deserves the one star. Don't go there.

The male staff who served everyone at the time was really friendly and kind. He explained about the restaurant and the dishes they have with a sense of humour. It was a very nice service we received from him. The food was surprisingly good for a restaurant located so up high. And of course the view from this place was amazing 360 degree.

We sat down inside after we recognized there was no free table left outside. Sat down for approximately 15 minutes and the servers didn t give any attention to us. After my husband asked for service they just said that they will come to us. Waited another 5 min then left with disappointment.

After a short track in the mountains, tired and hungry, we decided to have a late lunch here. And have to say we were surprised. Pleasant staff, good food, acceptable prices. And great view on the mountains around.

Portions are noticeably smaller than average, but prices remain standard. Service is slow, unfriendly, and borderline arrogant — you have to wave them down repeatedly. The food tastes like cheap frozen meals, poorly reheated. Overall, a disappointing experience.

Food was very delicious. We were scare a bit when they put a plate infront of us because it was not looking good at all but after 1st bite everything changed😁 Not too pricy for restaurant like this. Point that really dissapoint us was the waiters. We were waiting for ordering more food/drinks for like 20 minutes ( already finished food ) - Everytime i asked someone to order they just told me “wait for the lady” .. Lady saw me a few times smile or look on me that she knows i am waiting for service but then she dissapear for another 5 minutes. Wasnt really busy at all. But eating food with this view is awesome

The location of this hotel is undeniably beautiful, right in the heart of Hallstatt. Unfortunately, the overall experience was overshadowed by the staff, particularly Ms. C**** at reception. Her attitude was extremely rude and unprofessional, with a tone that felt more threatening than welcoming. Instead of hospitality, guests are met with hostility, which is the last thing one expects on a vacation. The room itself was a huge disappointment. There was no space to keep bags, spider webs were visible around the room, and when we checked in, the room had not even been serviced properly. It felt neglected and far below the standard expected of a “heritage” property. We were so unhappy and uncomfortable that we decided to leave the hotel a day earlier than planned. That alone says a lot about how unpleasant the stay was. While the picturesque location could have made up for some shortcomings, the unfriendly staff, lack of cleanliness, and uncomfortable rooms ruined the experience. Overall, the Heritage Hotel has a great location but is completely let down by poor service and bad hospitality. Very disappointing.

You pay for the location & view of this hotel - and we did have a great view/balcony. Although, there was not much privacy in the balcony. The room was very spacious and right in the middle of town. You do need to park your car and walk a bit to get to the rooms. Our room was separate from the main hotel in a different building. The staff was very nice & friendly. The issue was the cleanliness of the room. The bathroom shower had hair in it, and mould. We only stayed 1 night so it wasn’t a huge issue, but I wouldn’t have wanted to stay a longer period.

We love Hallstatt and Heritage hotel. It’s very nice and clean hotel (feels like home). We got a room font to the lake, it’s stunning view. The most convenient to get into the hotel is by taking a train and ferry. Hotel is just right at the pier make it so convenient. Will go back again in winter. Breakfast was great and plenty of foods. We had a dinner at hotel, price was little pricey compared to others, but tastes good.

We enjoyed our stay here and the room was great! I’m giving the service a 4/5 rather than 5/5 because one of the reception staff was very rough in character and we felt some attitude towards us when we were checking in and checking out. The other two staff members we interacted with were very friendly and approachable. The restaurant staff in particular are really nice and the food here was awesome.

A Truly Exceptional Stay – Unmatched Service and Stunning Views Having traveled extensively for over 30 years, both for business and leisure, it's rare to come across a property that truly stands out in every aspect. Heritage Hotel is one of those rare gems. From the moment we arrived, it was clear that this hotel goes far beyond just providing accommodation—it offers a full experience marked by genuine hospitality, attention to detail, and an unforgettable setting. The location is simply outstanding, nestled right in the heart of Hallstatt with breathtaking views of the lake and surrounding mountains. Waking up to the serene beauty of the area each morning was nothing short of magical. The breakfast spread was equally impressive—fresh, well-curated, and served with care in a charming dining room overlooking the lake. But what truly sets Heritage Hotel apart is the people. We encountered an unrelated issue upon arrival, and Nicole at the front desk immediately sprang into action. Her initiative, kindness, and professionalism turned a stressful situation into a seamless solution. She went above and beyond—arranging transportation, providing complimentary tickets, and even personally mapping out the return route to ensure I wouldn’t miss a crucial connection. Later that evening, Joseph, the hotel driver, picked me up from the train station. Despite the late hour, he welcomed me warmly and made the final leg of my journey back feel effortless. In all my years of travel, it’s this level of sincere, thoughtful service that makes a hotel truly memorable. Heritage Hotel combines a spectacular setting with a team that genuinely cares about its guests. I would return in a heartbeat and highly recommend it to anyone seeking not just a beautiful place to stay, but a remarkable experience from start to finish.

⭐️⭐️⭐️⭐️⭐️ Our stay at Heritage.Hotel Hallstatt was absolutely excellent! The lake view room at the main hotel was comfortable and charming, perfectly blending modern touches with the town’s historic beauty. We enjoyed the buffet breakfast and lunch—the mushroom soup, schnitzel, and whole trout were all outstanding, fresh, and beautifully presented. The staff were professional and nice, making our experience smooth and enjoyable from start to finish. A wonderful stay in one of Austria’s most breathtaking places!

Highly recommended. Quite place, clean, and spacious. The food was great and staff were super nice and friendly too. The room was just as the picture.

I hate to even leave this review after the day I had, we visted Halstatt today and had the best day we’ve had in Europe thus far. Fast forward to checking into hotel, we came to address that was given in confirmation email only to find out we had to go 2km down the road to the resort to check in. After doing that we expressed that we thought by the pictures when we booked we would be staying at the resort and would like to change and we don’t mind the up charges, we waited 15 minutes for them to tell us that the couldn’t and that’s okay so we got room key and went back to the original house (hotel) rooms are spacious but have a funny smell and cold. WiFi that is given doesn’t pop up on the WiFi and shower doesn’t drain. All to top it off went to dinner and tried to order cocktail at 7:30pm for them to tell us they are not doing cocktails but can pour wine and beer, Again fine. Ordered appetizers and dinner was mid par but service from guy with tattoos was worse. Needless to say when we visit again in a few months this (resort) will not be on our list!!

I am very dissatisfied with the apartment. The cleanliness is very non-existent. The smell of the toilet comes out of the room. There are also many spiders in the apartment. The apartment is also full of dust. The reception is very far from the apartment. You have to take a car. And the amount paid in the apartment for services is very high, frankly, the worst apartment I have ever rented in my life

Very nice rooms! We were nicely surprised by the size of the room and the new bathroom. Good beer, friendly staff, nice atmosphere. However the staff didn't inform us about the fact that the breakfast is served in the main resort, hundreds of meters away from this Gasthof, we had to found out ourselves in the morning. We also received wrong WiFi password and had to ask the staff for the right one.

--The review is just for the restraurant--I checked for restaurants near the Dormio Resort Obertraun on Tripadvisor and this is the one that had 4 stars, the others only had 3.5 and looked trashy. Our meal was fresh and reasonably priced and service was friendly and efficient. The garden terrace was lovely.

Service was not good. They have 2 building around 2-3 km in range. One is hotel where we have to stay and other one is resort. First we went to hotel for check in and we came to know that there is no one available as the kitchen is not operating. When we called them they asked us to come to resort. After reaching there they did the paperwork and again asked us to go to hotel , with all such luggage it became very problematic to walk 3 km for 2-3 times. And then we stayed in hotel where there was no one and the hotel was opened entire time. We were scared and locked the room nicely so that we will be safe. Next day morning for breakfast and checkout again we have to ask to travel back to resort and then leave. Overall hotel room and location was good but because of this service we didn't like the experience.

We went there twice within two days, because there were not too many choices in the town. On the first day, we ordered onion soup and mix grills(with chicken, pork, beef). The soup was good, but grill meat was too old. The second day, we decided to try fish and grill ribs. Both are good! Especially the fish dishes is recommended. Overall, it is nice restaurant with fair price. The restaurant opens at the weekend.

We first approached this restaurant on New Year's Day and were disappointed to be turned away (all tables had been reserved). But the atmosphere looked lively and comfortable, so we returned the next day. The food was excellent and the service was great. My only complaint was the smoking table near the main door, but the energy and liveliness of the locals sitting there made it tolerable. We liked it enough to go back the next day for lunch and were still impressed with the food.