今天打电话过去打包半只烧鸡和300克的叉烧,接电话的服务员很爽快的和我说有哦 为了确认真的还有烧鸡在卖 我就再问了接电话的服务员 要确认好这次有烧鸡哦 上次你们的员工和我确认后 可是我到那里pick up的时候 和我说没有了 我最后只能点烧鸭和叉烧 他马上就和我说没有烧鸡咯 一听到没烧鸡 我是马上和他那我不要咯。这时候我还没事 可是刚挂完电话 我就看了看时间 不对啊 这家店开到10点 烧鸡就卖没了? 我一直都是这家店的外带常客 我平常都是8点才打电话过去点外带 点的一直都是半只烧鸡 300克叉烧 你说生意火爆 烧鸡卖没了 我可以理解 今天7点就打电话过去了 烧鸡又卖没了???我就再给他们打过去 问今天7点 你们开到晚上10点 烧鸡就买没了 我的语气一直都是很好 这时候接电话的服务员用非常差的语气说 不可以吗 我当下就问他老板或者经理的电话 他开始和我说英文装傻 说:how can I help you?我当下就用英文问回去:can you please give me your boss or manager phone number? 看到用英文糊弄不了我 就开始说我就是老板 你是哪位 你谁啊?我就笑笑说 你是老板啊 我祝你生意兴隆 就把电话挂了. 粤菜的服务态度 我一直都是知道 也能理解 很忙 大家给不了很好的service 只是今天这种态度真的太差了 我就算是你店的常客 也只能拉黑了 我不知道今天接我电话的到底是不是真的是老板 如果不是 作为老板的 当你看到这个comment 真的要好好管管你的员工 和客人说话的态度 还有查一下CCTV 7.09pm时候真的烧鸡卖没了吗 我是头一次第一次看到有人态度可以差成这样 (接我电话是一个男的 有点粤语口音 7.09pm我打的电话 如果你今天真的是老板 那我还是那句话“祝你生意兴隆“
(对了 我挂了电话后 还夺命连环call我 我是没接。要是在打 我就马上到移民局和警察立案 打黑工的应该可以抓几个 那人的尾号是3388 看看真的是你们的老板吗 还是你们的员工)
Today I called to order half a roast chicken and 300g of BBQ pork for takeaway. The staff member who answered the phone cheerfully told me they had it. To make sure they really had roast chicken available, I asked again to confirm, because last time your staff also told me they had it, but when I arrived to pick up my order, they said it was sold out. I ended up having to order roast duck and BBQ pork instead.
This time, as soon as I said I wanted to confirm they had roast chicken, the staff immediately said, “No more roast chicken.” As soon as I heard that, I told him, “Then I’ll cancel my order.”
At that point, I didn’t feel anything was wrong, but right after hanging up, I checked the time and thought — wait a second, your shop is open until 10 p.m., and you’ve already sold out of roast chicken? I’ve always been a regular takeaway customer at this restaurant. I usually call around 8 p.m. to order the same thing — half a roast chicken and 300g of BBQ pork. I can understand if business is booming and the chicken sells out, but today I called at 7 p.m., and it’s already gone again?
So I called back to ask — “It’s only 7 p.m., and you’re open until 10. How could the roast chicken already be sold out?” I spoke very politely the whole time, but the staff member replied in a really rude tone, saying, “Can’t it be?”
At that moment, I asked for the boss or manager’s phone number. He then pretended not to understand Chinese and switched to English, saying, “How can I help you?” I replied in English, “Can you please give me your boss or manager’s phone number?” When he realized he couldn’t fool me with English, he said, “I’m the boss. Who are you? Who do you think you are?”
I just laughed and said, “Oh, you’re the boss? Then I wish you good business,” and hung up.
I’ve always understood that Cantonese restaurants can be busy, and sometimes the service attitude might not be the best — that’s fine. But today’s attitude was just way too poor. Even though I’m a regular customer, I can only block this place now.
I don’t know whether the person who answered my call today was really the boss, but if not, then as the actual boss, when you see this comment, please take it seriously and manage your staff’s attitude toward customers. Also, check the CCTV around 7:09 p.m. — was the roast chicken really sold out then?
This is honestly the first time I’ve ever encountered such a bad attitude.
(The person who answered was a man with a Cantonese accent. I called at about 7:09 p.m. If you really are the boss, then I’ll say it again — “I wish you good business.”)
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Would you like me to make a **more polished, natural English version** that reads smoothly as a **public review (e.g., Google or Yelp)** while keeping your tone and message intact?