(由 Google 翻译)2024年11月20日
可悲的是,与我们之前的两次访问不同,这次访问一点也不愉快😕
- 下午 6 点轮班后——在窗口我特意点了一份不含坚果的热软糖圣代,但不得不归还,因为他们添加了坚果🤬
- 正如我过去的订单,关于我们的汉堡,我要求将我女儿的洋葱和西红柿放入我的盒子里;这位女性说“我们不能这样做”,而显然之前已经做过两次,在两次单独的访问期间,否则我不会问;你可以在我的照片中查看证据🙄
-在窗口,我拿出了我过去的评论并向她展示,但我仍然花了太多时间试图解释这个非常简单的请求😑(他们,两个人,无法理解,所以他们把额外的东西放在我的汉堡上,而不是在旁边的盒子里)是的,我把它们取下来了!
👉🏽谢天谢地,食物和往常一样出色❤️
👉🏽然而,至于细心的客户服务--这次访问为零!
~~~~~~~~~~~~~~~
2024年5月3日
从佛罗里达州珊瑚角开车 7 小时 40 分钟后,我们在回家的路上停在这里,真的希望食物很好吃,因为我们太累了😴
⚜️服务⚜️
🔹️在得来速餐厅为我们点餐的年轻女士太棒了,我们可以清楚地听到(这对于大多数得来速餐厅来说都是一场斗争),她的声音非常舒缓,她的工作百分百完美,我们为此感谢她,她非常令人愉快♥️ 当时是下午 5 点至 6 点左右,所以一定要相应地奖励她!
🔹️在窗口,我们被要求在一个地方停车,我们照做了,但我们真的希望不要等太久,因为在长途驾驶之后,我们非常想回家;很高兴我们没有;只需要大约 5 分钟 BRAVO 🥰
🔹️那位说话轻声细语的年轻女士给我们端来了食物,我告诉她我们总是检查我们的行李,她可以在我们这样做时等一下吗,因为如果我们的订单错误,我不想再排队;她礼貌地说“哦,我一点也不介意,我完全理解)绝对出色的客户服务♥️♥️♥️♥️♥️♥️♥️♥️♥️
⚜️食物⚜️
🔹️我们点了2个汉堡、薯条、一杯奶昔和一份热软糖圣代
🔹️面包烤得恰到好处
🔹️汉堡味道鲜美,实际上和图片一样;完全没有被压扁
🔹️我们的薯条是有史以来最香脆、最咸的美味;我们通常讨厌薯条,但现在我们是这些薯条的粉丝
🔹️我成年的女儿很喜欢她的奶昔,她说它很完美,我的圣代也很完美;事实上,这是我在这座城市吃过的最好的圣代冰淇淋,因为这一次有足够的软糖来搭配我所有的冰淇淋;最重要的是,他们在旁边给了我一杯花生,足够我吃整个圣代,但这种事从来没有发生过🥰
⚜️结论⚜️
👉🏽我们100%毫不犹豫地推荐这个位置😁 10/10 简单!!
~~~~~~~~~
24/6/18
🔹️完全相同的优质服务和美味的食物♥️❤️我女儿不想要洋葱和西红柿,所以我让他们把它们放在一边给我,没想到它会在我的汉堡盒里,我非常喜欢♥️❤️(参见图片)
(原文)
11/20/2024
Sadly, unlike our previous 2 visits this visit was not as pleasant at ALL 😕
- After 6pm shift--At the window I specifically ordered a Hot Fudge Sundae with NO nuts, YET had to give it back as they added nuts 🤬
- Exact as my past order, regarding our Burgers, I asked to have my daughter's onions & tomatoes put in my box; The female stated "we can't do that" when obviously it was done TWICE before, during 2 separate visits, or I would not have asked; You can view the proof in my pics 🙄
-At the window I pulled up my past reviews and showed her, yet I still spent WAY too much time trying to explain this immensely simple request 😑 (They, 2 people, couldn't understand so they put the extras ON my burger instead of in the box on the side) Yes I took them off!
👉🏽The Food was OUTSTANDING as per usual thank goodness ❤️
👉🏽However, as for Attentive Customer Service--This visit receives a ZERO!
~~~~~~~~~~~~~~
05/3/2024
Stopped here on our way home after driving 7hrs & 40mins from Cape Coral FL and was REALLY hoping the food was good as we were SO TIRED 😴
⚜️SERVICE⚜️
🔹️The young lady taking our order at the drive-thru was AMAZING, we could hear clearly (which is a struggle at most drive-thru's) her voice was very soothing and she was 100% perfect at her job and we thanked her for that, she was VERY pleasant ♥️ It was around 5-6pm so be SURE to reward her accordingly!!
🔹️At the window we were asked to pull-up in a spot, which we did, yet was really hoping not to have to wait too long, as after our long drive we desperately wanted to get home; SOOOO happy we did not; It was only about 5mins BRAVO 🥰
🔹️The same soft spoken young lady brought out our food, I told her we ALWAYS check our bags and could she wait a sec whilst we do so, as I did not want to get back in line if our order was wrong; She politely stated "Oh I don't mind at all, I completely understand) ABSOLUTE PHENOMENAL CUSTOMER SERVICE ♥️♥️♥️♥️♥️♥️♥️♥️♥️
⚜️FOOD⚜️
🔹️We ordered 2 Burgers, Fries, a Shake and a Hot Fudge Sundae
🔹️The bread was toasted to perfection
🔹️The burgers were flavorful and actually looked like the pictures; Not smooshed at ALL
🔹️Our Fries were the best crispy, salty deliciousness EVER; We usually hate fries but we are now fans of these
🔹️My adult daughter LOVED her Shake, she said it was PERFECT, as was my Sundae; Well actually it was the BEST Sundae I have had in this city, because for once there was enough fudge to go with all of my Ice Cream; And to top that off, they gave me a cup of peanuts on the side, enough for my whole Sundae and that NEVER happens🥰
⚜️CONCLUSION⚜️
👉🏽We 100% Recommend this location without hesitation😁 10/10 EASY!!
~~~~~~~~~
6/18/24
🔹️EXACT same OUTSTANDING service and DELISH FOOD ♥️❤️ My daughter did not want the onion & tomatoes, so I asked them to put them aside for me, did not expect it to be in MY burger box, which I absolutely LOVED ♥️❤️ (see pic)