(Translated by Google) I've been going here for over 15 years, but the other day I had a very unpleasant experience.
I don't even want to give it one star.
I was able to sit down pretty quickly for eat-in, but it took more than 10 minutes for the water to come, and when I called out to the people who came after me because they gave water to them quickly, they said please wait and it took a while.
There were only 3-4 staff members in a small space, but they were chatting the whole time, and they were talking about how to cook it without masks, so I'm sure they were spitting everywhere.
I know it takes 10-15 minutes for the Akashiyaki to be cooked, so I try to eat takoyaki while I'm waiting, but they never come. Maybe they want to quickly get rid of the takeout customers, because I ordered first, but they keep giving it to the takeout customers who came after me. In the end, one Akashiyaki and water came out almost at the same time, and even though I ordered two, only the soup came first, and when I asked where the other one was, they said, ``Oh, we'll bring it,'' and it came a little later. Is the takoyaki ready yet? When I asked, it came a few minutes later. I had to wait more than 20 minutes for the takoyaki to come. People who sat down later got their orders before us.
It's really unpleasant.
I know it's fun to chat, but they're at work, aren't they? They don't pay attention to the customers at all, so they don't notice unless I call out to them multiple times every time.
The staff used to be very friendly, but when I went back after a while, I was disappointed to see that the quality had gone down.
I hope they provide proper training so that I'll want to go back.
(Original)
15年以上前から何度も行ってるけど、先日はとても不快な思いをしました。
星一つすらつけたくない。
イートインで割とすぐに席につけたけど、水が出てくるまでに10分以上経って、後から来た人には速攻で水出してたから声をかけたらお待ち下さいとなかなか来ない。
狭いスペースでスタッフ3〜4人居るのにずっと雑談してるし、焼き方はマスクもせずに話してるから絶対ツバ飛んでる。
明石焼きは焼けるまで10〜15分掛かるの分かってるから、待ってる間にたこ焼きを食べるようにしてるんやけど、一向に出てこない。テイクアウトの人からさっさと捌きたいのか、先にこっちが注文してるのに後から来たテイクアウトの人にどんどん出していく。結局、最初に明石焼き1つと水がほぼ同時に出てきて、2つ頼んでるのに出汁だけ先にきてもう1つは?って聞いたら、あっ出しますってチョット経って出てくる。たこ焼きはまだですか?って聞いたら、数分後に出てくる。たこ焼きが出てくるまで20分以上も待たされる。後から席に着いた人にはこちらより先に注文が出揃う。
めちゃくちゃ気分悪い。
おしゃべりが楽しいのは分かるけど、仕事中やろ?全然お客さんの事みてないから毎回毎回何度も声掛けないと気づかない。
前は愛想の良いスタッフばっかりやったけど、久々に行ったら質が落ちたなとガッカリ。
また行きたいなと思えるようにしっかり教育して欲しいと思います。