We booked a tour with Seastar Andaman during our trip to Thailand, and even though our day started a bit chaotic (more on that below 😅), the overall experience turned out to be absolutely memorable — all thanks to their amazing staff, well-organized tours, and thoughtful service.
⏰ Morning Chaos – Totally Our Fault!
So here’s the fun part — our driver from Seastar showed up right on time at our hotel, but… we were all still sleeping 😂. Huge mistake from our side. The driver waited patiently at the reception, and I had to literally request him to wait for another 20 minutes. To our surprise, he waited for 25 minutes without any complaints. Really appreciate this professionalism.
🚗 Good Thing – We Had a Rented Car
Since we had a rental car with us, we contacted Seastar’s customer care (who were super responsive, by the way) and they kindly guided us to reach the port before 9 AM. We drove quickly and reached just in time, hoping we wouldn’t miss the trip.
🚤 Big Relief – They Arranged a New Boat for Us
Instead of refusing us or cutting our trip short, the Seastar team actually rearranged our tour by putting us in another group and setting us up on a new boat. This flexibility saved our day!
🙋♀️ The Guide – Truly a Rockstar
The highlight of the trip was our tour guide. She was not only super friendly but also extremely informative. She explained everything in detail — from safety instructions to fun facts about the islands, marine life, and snorkeling tips. It wasn’t like a rushed tour; she took her time to ensure we understood and enjoyed every bit.
🏊♂️ We Couldn’t Swim – But That Wasn’t a Problem!
None of us in the group really knew how to swim, but the guide and the support team made sure we felt safe and confident in the water. She stayed with us, guided us through the snorkeling activity, and made sure we had a good time even though we weren’t swimmers. That was truly impressive!
🍹 On-Board Snacks and Drinks
Throughout the journey, Seastar’s crew served us refreshments, drinks, and snacks at regular intervals. Small but thoughtful touches like this made the experience even more enjoyable and relaxing