A Truly Exceptional Experience – Wells Gray Info Centre
Over the years, my wife and I have visited countless visitor centres, and more often than not, they’re exactly what you’d expect: basic information, a few brochures, and a staff member who’s likely answered the same handful of questions a thousand times before.
But the Wells Gray Information Centre was something else entirely.
What set it apart was Hailey. From the moment we walked in, she went above and beyond to help us create an unforgettable experience in Clearwater and the surrounding area. Her knowledge was incredible — not just the popular highlights, but also the hidden gems that only a true local would know. Every recommendation felt personal, thoughtful, and spot-on.
She also pointed us toward Liquid Lifestyles, located just at the end of the parking lot — and it turned out to be one of the highlights of our entire trip.
In a time when genuine customer service can feel like a thing of the past, Hailey reminded us how impactful it is when someone truly cares about what they do. Her energy, enthusiasm, and insight turned what could’ve been a quick stop into one of the best parts of our vacation.
Thank you for making our trip so special. If more people brought this level of care to their work, the world would be a better place.