Greater Palm Springs中的11个最佳泳池地点

（由 Google 翻译）我们在棕榈泉金普顿酒店度过了一个美好的闺蜜假期。我之前给酒店管理层发了邮件，想订相邻的房间，他们回复和安排都很快，令人印象深刻。他们还送了我朋友香槟作为生日惊喜！总而言之，强烈推荐。地理位置优越，步行即可到达餐厅和商店。 （原文） We had a wonderful girl’s getaway at the Kimpton Palm Springs. I had emailed management about getting adjoining rooms and they were impressively quick to respond and accommodate. They also surprised my friend with champagne for her birthday! All in all, would highly recommend. The location was perfect and within walking distance to restaurants and shops

（由 Google 翻译）在这里度过了非常棒的时光。我们公司组织团建活动，在这里住了三晚，体验简直棒极了。床铺舒适得像睡在云朵里一样。 工作人员也非常友好。特别感谢 Jasmine，她为我们整个活动提供了餐饮服务，从早餐到晚餐再到舞会，一切都安排得井井有条。 酒店位置优越，紧邻美食云集的繁华商业街，距离机场也只有几分钟的路程。 强烈推荐！ （原文） Had a fantastic stay here. Stayed for three nights on a company retreat, and it was incredible. The beds feel like sleeping in a giant cloud. The staff was also very friendly. Shout out Jasmine who catered our entire event, from breakfast through dinner and dance parties. Located right next to the main strip of great restaurants and only a few minutes from the airport. Highly recommend!

（由 Google 翻译）金普顿罗文酒店 (The Kimpton Rowan) 超出了所有预期。酒店完美地平衡了现代奢华与真诚的待客之道。从抵达的那一刻起，团队就悉心周到、彬彬有礼、热情好客，为您打造轻松便捷的入住体验。客房设计精美，维护得井井有条，精心布置，兼顾舒适和高效。助理经理艾哈迈德·罗文 (Ahmed Rowan) 从我入住到退房，一直都彬彬有礼、热情周到。 屋顶泳池和酒吧不仅拥有令人叹为观止的美景，其精致的氛围也使这家酒店与众不同。酒店内的用餐体验非常出色，始终如一的高品质美食和专业且亲切的服务。 从整体氛围到服务水平，每一个细节都体现了我们对卓越的追求。金普顿罗文酒店 (The Kimpton Rowan) 绝对是一个卓越的目的地，我期待着再次光临。Cio 🇸🇪 （原文） The Kimpton Rowan exceeded every expectation. The property strikes a perfect balance between contemporary luxury and genuine hospitality. From the moment of arrival, the team was attentive, polished, and welcoming, creating an effortless check-in experience. The guest rooms are beautifully designed, immaculately maintained, and thoughtfully appointed for both comfort and productivity.Ahmed Rowan , Assistant Manager, was gracious and accommodating from my check in till I checked out . The rooftop pool and bar offer not only breathtaking views but also a refined atmosphere that sets this hotel apart. Dining experiences on-site were exceptional, with consistently high-quality cuisine and service that was both professional and personable. Every detail—from the overall ambiance to the level of service—reflects a commitment to excellence. The Kimpton Rowan is truly a standout destination, and I look forward to returning. Cio 🇸🇪

（由 Google 翻译）我们在金普顿棕榈泉酒店的住宿体验堪称完美。从抵达的那一刻起，一切都显得无比顺畅，品质卓越。酒店氛围时尚而轻松，奢华与温馨完美融合。酒店团队显然非常重视宾客体验——每一次互动都真诚而周到。 Yon在幕后对细节的关注显而易见——酒店运营完美无瑕，处处可见一位稳健而贴心的管理者在掌舵。如今，能找到一家既精致又充满人情味的酒店实属难得，而这家酒店做到了。迫不及待地想要再次入住！ （原文） Our stay at the Kimpton Palm Springs was absolutely perfect. From the moment we arrived, everything felt seamless and elevated. The atmosphere is stylish yet relaxed, with just the right mix of luxury and warmth. The team clearly cares about the guest experience — every interaction felt genuine and thoughtful. Yon’s behind-the-scenes attention to detail really shows — the property runs flawlessly, and it’s clear there’s a steady, caring hand guiding things. It’s rare to find a hotel that feels both polished and personal, but this one nails it. Can’t wait to return!

（由 Google 翻译）每次去棕榈泉，我都会选择这里。房间干净整洁，维护良好，视野开阔；地理位置优越，步行即可到达任何你想去的地方；设施一流（屋顶泳池和酒吧是城里最好的）；当然还有热情的员工。从代客泊车到退房，这里的员工都面带微笑，力求超越您的期望。如果我再去棕榈泉，我一定会住在这里。谢谢Rowan！ （原文） This place is my go-to whenever I'm in Palm Springs. You really can't beat the combination of clean, well maintained rooms with great views, the central location where anything you want is within walking distance, the excellent amenities (the roof top pool and bar are the best in town) and of course the staff. From valet to check out, the staff here is just nothing but smiles and aiming to exceed expectations. If I'm in Palm Springs, I'll only ever always stay here. Thank you Rowan!

（由 Google 翻译）这家酒店漂亮现代，员工热情友好，地理位置优越。屋顶泳池和酒吧视野极佳。步行即可到达众多餐厅、酒吧和商店。著名的“棕榈泉♡u”标志就在酒店旁边，玛丽莲·梦露雕像则位于其后方。 需要注意的是，淋浴间的磨砂玻璃“墙”可能会让房间里的人看得一清二楚，这可能会有点尴尬！ （原文） Beautiful, modern hotel with friendly staff and a great location. The rooftop pool and bar offer a nice view. Lots of restaurants, bars, and shopping within walking distance. The famous "Palm Springs ♡ u" sign is next to the hotel and the Marilyn Monroe statue is right behind it. One thing to be aware of is the frosted glass "wall" in the shower. If anyone is in room, they can clearly see the outline of the person taking a shower which could potentially be a little awkward!

（由 Google 翻译）宠物友好型奢华体验，完美之选！ 最近我们在棕榈泉度假，入住金普顿罗文酒店 (Kimpton Rowan) 的体验简直棒极了！从一开始，酒店的服务就超出了我们的预期。我提前发邮件确认了酒店的宠物政策（好得简直难以置信），艾哈迈德 (Ahmed) 立即回复，热情地欢迎我们，并免费为我们升级了房间，还确认我们的 IHG 会员权益可以享受到这次入住。甚至在我们抵达之前，我们就知道这将是一个美好的周末。 办理入住时，布莱恩 (Brian) 确认了我们升级后的房间——房间带有一个阳台，方便我们的狗狗玩耍，还为我们准备了豪华的 SPA 式浴室。贴心的宠物用品，包括我们狗狗至今仍然非常喜欢的棕榈树造型的吱吱作响的玩具，让这次体验更加特别。房间本身干净整洁，风格时尚，采用清新现代的中世纪风格装饰，挑高的天花板，营造出宽敞明亮的感觉。浴室宛如水疗中心，床铺舒适无比，仿佛睡在云朵上。虽然我们不需要客房清洁服务，但我们遇到的每一位员工都热情友好、体贴周到。 我们特意抽出时间享受了屋顶泳池，那里轻松惬意的氛围、充足的座位以及壮丽的山景，都让我们倍感惬意，也成为了此次旅行的一大亮点。在高吧品尝鸡尾酒更是锦上添花——我们的服务员非常棒，可惜我们没能记住她的名字。 大堂完美地融合了宁静与活力，门外便是熙熙攘攘的市中心，酒店也处处体现着贴心周到的服务。代客泊车和行李服务同样快捷高效、专业到位。 临近退房时，Ling 帮我们办理了延迟退房，让我们在启程前还能再享用一顿丰盛的早午餐。她甚至主动帮我们更新了房卡，省去了我们再次前往前台的麻烦——这个小小的举动充分体现了酒店团队的细致周到和高效专业。 衷心感谢 Ahmed 和 Kimpton Rowan 的全体员工，是你们让这次旅行如此难忘。我们离开时感到神清气爽，倍感宾至如归，并且已经开始计划下次的行程了！ （原文） Pet-Friendly Luxury Done Right! We couldn’t have been more delighted with our stay at the Kimpton Rowan during a recent Palm Springs staycation! From the very start, the service exceeded expectations. I had emailed ahead to confirm the pet policy (which seemed almost too good to be true), and Ahmed responded right away with a warm welcome, a complimentary room upgrade, and the reassurance that our IHG membership perks were linked to our stay. Even before we arrived, we knew we were in for a fabulous weekend. Upon check-in, Brian confirmed our upgraded room—complete with a balcony for our pup and a luxurious spa-style bath for us. The thoughtful pet amenities, including a palm tree squeaky toy that our puppy still adores, made the experience extra special. The room itself was immaculate and stylish, with fresh mid-century modern finishes, high ceilings, and an airy, spacious feel. The bathroom was truly spa-like, and the bed was so comfortable it felt like sleeping on a cloud. While we didn’t need housekeeping, every staff member we encountered was friendly and attentive. We carved out time to enjoy the rooftop pool, where the relaxed vibe, plentiful seating, and sweeping mountain views made it a highlight of our trip. Sipping cocktails from the High Bar only added to the magic—our server was fantastic, even if we regret not catching her name. The lobby struck a perfect balance of calm and energy, with a lively downtown buzz just outside the doors and plenty of thoughtful touches throughout the day. Valet and bell services were equally prompt and professional. As our stay came to an end, Ling helped us extend for a late checkout so we could savor one more brunch before hitting the road. She even updated our key cards proactively, saving us a trip back to the desk—a small gesture that spoke volumes about the care and efficiency of the team. A heartfelt thank you to Ahmed and the entire Kimpton Rowan staff for making this such a memorable getaway. We left feeling refreshed, welcomed, and already excited to plan our return!

（由 Google 翻译）Sparrows Lodge 小屋从波西米亚风格的床上用品到岩石和瓷砖装饰的淋浴间，都洋溢着一种宁静朴实的氛围。小屋外部种植着茂盛的植物，设有迷人的休息区和喷泉。The Barn 和周围不拘一格的艺术收藏，营造出一种趣味盎然的视觉体验。 （原文） The Sparrows Lodge has a calming, earthy vibe from the boho bedding to the rock and tile shower. The exterior featured lush plants, charming seating areas, and water fountains. The eclectic art collection in The Barn and around the property made for a fun visual experience.

（由 Google 翻译）114/10 在棕榈泉，这里真是个绝佳的住宿地点！旅馆安静舒适，绿植环绕，美不胜收。我们入住的是花园房（无障碍客房），房间宽敞，浴室里的淋浴间是开放式的（没有门），也没有浴缸。房间非常放松，床是特大号的，对我来说有点软。 旅馆中央有一个公共大厅，也兼作早餐餐厅。我非常喜欢这里的早餐！一定要尝尝香蕉蛋糕！此外，这里还有游泳池和按摩浴缸供您使用！工作人员有时还会赠送哈密瓜等小点心。对了，一定要注意个人卫生！ 最后，后院还有一个按摩帐篷，晚上还可以围着篝火烤棉花糖。 总之，入住麻雀旅馆是一次难忘的体验，我一定会再来的！ （原文） 114/10 It's a amazing place to stay in Palm Springs, the lodge is quiet, cozy and surrounding by plants, so beautisul. We got a Garden type room (accessible), it's spacious, the showerplace inside the bathroom is open speace(no door) and no bathtub. The room is quite relax, and the bed is king size, a little bit soft to me. For the public, there is a lobby in the middle of the loudge, it also serve as a dinning place for breakfast. I really like the breakfast! must try the banana cake! Besides, there is a pool and jacuzzi you can enjoy! The staff will give you melon treats sometimes. BTW stay hygrate!! Lastly, there is a massage tent in the backyard, also a campfire place for S'more at night. Shortly, it's an unforgettable experience for staying in Sparrows Lodge, definitely will come back!

（由 Google 翻译）Sparrows Lodge 已经成为我在棕榈泉最喜欢的住处了。那里的员工，尤其是 Josie，是 Sparrows Lodge 如此特别的原因之一，而且那里的食物也非常棒。即使订满了，也不会感觉拥挤。我对这里赞不绝口。你不会失望的。 （原文） Sparrows Lodge has become my favorite place to stay in Palm Springs. The people that work there especially Josie are one of the things that make Sparrows Lodge so special and the food is amazing. It can be completely booked up yet it never feels crowded. I can’t say enough about this place. You will not be disappointed.

（由 Google 翻译）太喜欢这家酒店了！氛围温馨雅致，员工热情友好，地理位置优越。房间干净整洁，还带有私人户外空间。食物也很棒，虽然我们没能尝遍菜单上的所有菜品（只点了开胃菜和甜点，但都非常美味）。难怪 Sparrow's Lodge 能荣获米其林星级餐厅的称号。希望有机会能再次入住！ （原文） Loved this spot! Super quaint vibe, friendly staff, great location. Clean rooms with private outdoor areas. Food was great, although we did not fully explore the menu offerings (just appetizers and desserts, both of which were fantastic). It's easy to see why Sparrow's Lodge has been awarded a MICHELIN. Hope to return one day!

（由 Google 翻译）照片根本无法展现这家酒店的魅力！它比我想象的要奢华得多，更偏向于棕榈泉的中世纪风格，而不是那种俗艳的装饰。亮点包括：迎宾饮品、泳池和按摩浴缸开放至深夜、从泳池可以欣赏到山景、晚上可以在篝火旁享用烤棉花糖套装、舒适的床、酒店餐厅氛围极佳的美味晚餐、提供基本早餐（英式松饼、水果、酸奶和格兰诺拉麦片）的简单早餐，以及靠近市中心。我一定会再次入住，并强烈推荐这家酒店。 （原文） Photos don’t do this place justice! This hotel felt way more luxe than I expected, leaning more towards the mid century Palm Springs vibe vs. the kitschy. Some highlights: welcome drinks, pool and jacuzzi open late, views of the mountains from the pool, s’mores kits to use by the fire at night, comfortable bed, delicious dinner at the hotel restaurant with great ambiance, simple breakfast with all the essentials (English muffins, fruit, yogurt + granola), close to main part of town. I’d definitely stay here again and would recommend it.

（由 Google 翻译）宁静浪漫的环境，漂亮的泳池，篝火坑，舒适的户外座椅——这次入住体验令人愉悦。员工非常棒——热情周到又友善（当然，不会过分热情！）。清晨在户外享用美味的欧陆式早餐，开启美好的一天。晚餐，我们俩在树荫下享用了海鲜，真是太棒了。强烈推荐Sparrow's餐厅。 （原文） A tranquil, romantic setting, gorgeous pool, firepits, lovely outdoor seating - this visit was a joy. The staff is terrific - attentive and friendly (no, not overly so!). Mornings outside with a delicious continental breakfast - a great start to the day. Our dinner - seafood for both of us under the trees - just great. Highly recommend Sparrow's.

（由 Google 翻译）我强烈不推荐这家酒店。 客户服务零分。 我的朋友预订了明年四月的房间，虽然预订信息上写着48小时内可取消，但他们在十月份就从他的信用卡里扣了621美元，是明年的房费。 我打电话和发邮件询问，至今杳无音信。 我取消了他的预订，因为他七月份突发严重中风，一直在接受全面护理，明年四月肯定去不了了。但是，我既没有收到取消确认，也没有收到退款。 客户服务糟糕透顶，而我的朋友可是这家酒店的多年老顾客。 千万别来这家酒店！ （原文） I cannot recommend this place at all. Customer service zero points. I have a friend who booked a room for next year April and while the reservation states: cancellation up to 48hrs, they already charged 621USD on his credit card in October for next years stay. When i called and followed up with an email i got NO REPLY to this day. I had cancelled his stay as he had a severe stroke in July and is in full care ever since and will not be able to go there next April, but neither got a reply with cancellation confirmation nor the refund. Horrible customer service and my friend has been a loyal customer there for many years. Please take your money elsewhere.

（由 Google 翻译）我们在 Korakia 度过了愉快的时光。我们不断惊叹于这里的环境是多么美丽和宁静。我喜欢正宗的装饰。你总能听到鸟儿的歌声。有很多贴心的细节来进一步提升住宿体验（我会保留这些，给那些选择留下来的人一个惊喜！）。工作人员随时待命，特别感谢维罗妮卡协助我们满足我们的几个要求。我们喜欢在我们的房间里拥有电唱机并筛选专辑来播放。它靠近市中心，我们在酒店骑自行车去吃饭或去其他我们需要去的地方。您所需的大部分设施距离酒店均不到 1.5 英里。泳池又漂亮又温暖，我根本不想出去！而且您不必这样做，因为它们每天 24 小时开放；） 强烈推荐这个迷人、舒适、原创且美丽的住宿。我们希望能回来！ （原文） We had an amazing stay at Korakia. We constantly marveled at how beautiful and peaceful the setting is. I love the authentic decor. You can always hear the birds singing. There were so many thoughtful touches to elevate the stay further (which I will save as a surprise to those who choose to stay!). The staff was readily available at all times, special thanks to Veronica for assisting us with our several requests. We loved having the record player and sifting through the albums to play in our room. It’s close to the downtown area, we took the bikes at the hotel to dinner or anywhere else we needed to go. Most anything you need is less than 1.5 miles away. The pools were beautiful and warm, I never wanted to get out! And you don’t have to, because they are open 24hrs/day ;) Highly recommend this charming, comfortable, original, and beautiful stay. We hope to come back!

（由 Google 翻译）室内外都保留了原汁原味的风格。景观设计令人惊艳。棕榈泉的特色并不突出，因为它建于……两栋历史悠久的原始房屋。一栋是地中海风格，另一栋是摩洛哥风格。让我感到奇怪的是，工作人员虽然友好，但一点也不热情。他们只是在履行职责。请保护好这片美丽的土地，雇佣更多员工，让这里充满活力。 （原文） Obsoletely authentic interior and exterior. Amazing landscaping. Not a topical place for Palm Springs because it is built I. Two historic original houses. One Mediterranean and another Moroccan style houses. What was weird for me the staff were nice but there was not enthusiastic at all. Just performing their job. Please save that beautiful setting hire more staff and make that space active

（由 Google 翻译）这座西班牙和摩洛哥风格的酒店拥有迷人的小屋群，从带独立卫浴的简约卧室到拥有独立果园的果园屋（Orchard House）等更大的别墅，应有尽有。庭院经过精心设计，设有两个宜人的泳池和众多舒适的角落，可供您休闲、阅读或享受宁静时光。这里是放松身心、练习瑜伽、逃离城市喧嚣的理想场所。工作人员热情友好、乐于助人，让您的体验更加特别。 （原文） Spanish- and Moroccan-inspired property with charming clusters of bungalows, ranging from simple bedrooms with private baths to larger houses like the Orchard House, complete with its own orchard. The grounds are thoughtfully designed with two inviting pools and plenty of cozy nooks for lounging, reading, or quiet time. It’s the perfect place to relax, practice yoga, and escape the hustle and bustle of the city. The staff are warm, friendly, and accommodating, making the experience even more special.

（由 Google 翻译）酒店里蚊子好多啊！但是没有任何防蚊措施，房间里也没有，只有前台的一瓶喷雾，结果我被咬了全身几十个包，气死了！价格贵却没有温泉，房间里有异味，味道很难闻，根本没法住，最后导致我们被迫临时换酒店，而且没有退款。我理解酒店有相关的取消和退款政策，但是环境这么差，酒店至少应该为客人做点什么，但他们什么也没做！非常不推荐这里，价格贵，环境又很差！ （原文） There are so many mosquitoes in the hotel! But there was no anti-mosquito measures, and there was no in the room. There was only a bottle of spray at the front desk. I was bitten dozens of bags all over my body. I was very angry! The price is expensive but there is no hot spring. The room has a odor and it smells bad. We can't stay at all, which eventually led to us being forced to change the hotel temporarily. However, there is no refund. I understand that the hotel has relevant cancellation and refund policies, but in such a bad environment, at least the hotel should do something for the guests, but they did nothing! Very not recommended here, it is expensive and the environment is very poor!

（由 Google 翻译）我从洛杉矶开车三个小时才到酒店。累得想睡觉，但房间太糟糕了，根本睡不着。虫子太多了。就连我放在桌子上的包里也全是虫子，地板上也到处都是虫子。我们的蜜月之夜简直糟透了。我拖着疲惫的身体回到了洛杉矶。我的时间和金钱都浪费在了汽油上。他们说可以退款。Agoda 向酒店发送了取消预订的申请，但酒店至今没有回复。 （原文） I arrived at the hotel after a three-hour drive from LA. I was so tired I wanted to sleep, but the room was so horrible I couldn't sleep. There were so many bugs. Even my bag, which I briefly left on the desk, had bugs in it, and there were all kinds of bugs on the floor. Our honeymoon night was truly horrible. I dragged myself back to LA, exhausted. I completely wasted my time and money on gas. They said we’ll refund. Agoda sent a cancellation request to hotel, but the hotel hasn't responded.

（由 Google 翻译）这次住宿体验真是太棒了，令人难忘！贝都因套房设施齐全，甚至超出预期，热情好客的萨凡纳和布里特更是让我们的住宿体验锦上添花！非常感谢！强烈推荐！ （原文） What a fantastic and memorable stay this was. The Bedouin Suite had everything we needed and more and our stay was made extra special by the wonderful Savannah and Britt! Thank you. Highly recommended.

（由 Google 翻译）如果你喜欢复古风情，这里很棒。如果你想找一家现代化的酒店，那这里就不太合适了。房间很舒适，石砌壁炉很棒，床品也很舒服。 （原文） This place is great if you appreciate the vintage vibe. If you're looking for a modern hotel this is not it. Room was comfortable, the stone fireplace was awesome. The bedding was nice.

（由 Google 翻译）我们的房间明显有点旧，但干净程度只是“表面”而已。地毯上有一些污渍，但我们对床单的清洁工作总体感到满意。工作人员都非常友好周到。我们也很喜欢酒店为客人提供的自行车。 房间的景色很棒，即使它正对着停车场。我们可以看到远处棕榈树和群山的壮丽景色。 虽然这家酒店可能不算新潮，但它非常迷人，而且位置也非常适合想要去杂货店或步行去餐厅吃饭的游客，无需开车！ （原文） Our room was clearly a bit older, but was a “surface-level” amount of clean. There were some spots on the carpet, but we generally felt comfortable with the amount of care put into cleaning the linens. The staff members were all very friendly and attentive. We also enjoyed the bikes provided to guests. The view from the room was great, even if it was facing a parking lot. We had an amazing view of some palm trees and mountains in the distance. While this hotel may not be fresh and updated, it’s very charming and it’s in a very good location for tourists who may want to run over to the grocery store or walk to a restaurant for dinner, no car necessary!

（由 Google 翻译）我通过Resort Pass app预订了一日通票。确认信息显示，一日客人的入住手续在泳池区办理（周五至周日），所以我一到就直接去了泳池区。然而，那里没有办理入住的柜台，大门也没有锁，也没有人要求出示身份证件。说实话，感觉任何人都可以不用付钱就进去，这已经让我有种“三星级酒店”的感觉了。大堂看起来维护得很好，但由于我只住了一天，所以房间情况不好评价。 泳池与氛围： 泳池区很热闹，DJ从上午11点到下午5点一直在打碟。起初，我对“泳池派对”这个主意很兴奋，但结果却出乎我的意料。没有人跳舞，音乐也不好听，破坏了棕榈泉轻松的氛围（感觉更像是拉斯维加斯的泳池场景，只是少了点活力）。 人群与员工：整体氛围随意随意，略显粗糙。如果你不喜欢周围有很多纹身、穿孔的人，或者单身派对之类的人群，这里可能不适合你。如果你想体验更精致、更高档的泳池，我推荐棕榈沙漠的帕塞奥酒店——我以前去过那里，那里的氛围好得多。 停车：有很多免费自助停车位。 浴室：需要多加注意——地板上有纸巾，洗手池也不太干净。 泳池：很大，但不是最干净的。 服务：除非你预订了沙发床，否则别指望服务员会主动上门。你需要自己在吧台排队。 毛巾：虽然度假村通行证上说不提供毛巾，但实际上有很多毛巾。 总的来说，如果你想要热闹的泳池场景，并且不介意缺点的话，这里算是一个普通的地方，但它绝对无法提供经典的棕榈泉体验。 （原文） I booked a day pass through the Resort Pass app. The confirmation stated that check-in for day guests would be at the pool area (Friday–Sunday), so when I arrived, I went straight there. However, there was no check-in desk, the gate was unlocked, and no one asked for ID. Honestly, it seemed like anyone could walk in without paying, which already gave me “3-star hotel” vibes. The lobby looked well-kept, but I can’t comment on the rooms since I only visited for the day. Pool & Atmosphere: The pool area was lively, with a DJ playing from 11 a.m. to 5 p.m. Initially, I was excited about the idea of a “pool party,” but it wasn’t what I had expected. No one was dancing, the music wasn’t great, and it disrupted the relaxing Palm Springs vibe (felt more like a Vegas pool scene, but without the energy). Crowd & Staff: The overall vibe felt casual and rough around the edges. If you’re not comfortable around lots of tattoos, piercings, or a bachelor-party type of crowd, this may not be the place for you. For a more polished, upscale pool experience, I’d recommend Paseo Hotel in Palm Desert—I’ve been there before, and the atmosphere was much nicer. Parking: Plenty of complimentary self-parking. Bathrooms: Could use more attention—paper on the floor and the sink wasn’t very clean. Pool: Large, but not the cleanest. Service: Unless you book a daybed, don’t expect servers to approach you. You’ll need to line up at the bar yourself. Towels: Although Resort Pass says towels aren’t provided, there were actually plenty available. Overall, it’s an average spot if you want a lively pool scene and don’t mind the drawbacks, but it definitely doesn’t deliver the classic Palm Springs experience.

（由 Google 翻译）我们简直找不到比萨瓜罗酒店更适合举办目的地婚礼的场地了！这家独特而色彩缤纷的酒店完美地展现了棕榈泉的传统魅力，同时又能满足现代新人的一切需求。 远程筹备婚礼原本可能会让人倍感压力，但萨瓜罗酒店让一切都变得轻松无比。我们的联系人马克非常出色——他总是能迅速解答我们的每一个问题，在预算范围内给予了我们极大的帮助，并且不遗余力地增添各种贴心细节，让我们的婚礼和整个入住体验都更加难忘。他全程在场，确保一切顺利进行，让我们完全放心。 食物也棒极了！试菜后，我们提出了一些反馈意见，厨师团队完美地实现了每一项修改。我们的宾客至今仍在津津乐道。我们还要特别推荐一下玛格丽塔酒，绝对是这一带数一数二的美味！ 我们遇到的每一位员工都热情友好，真心实意地希望帮助我们打造一场难忘的婚礼。度假村的各种设施让我们的宾客在整个周末都玩得尽兴，真正体验到了度假胜地的魅力。 从预算角度来看，与其他棕榈泉的场地相比，萨瓜罗酒店的价格非常合理——场地租赁费用低廉，且没有最低客房预订要求，既保证了品质和美感，又让宾客能够轻松负担。 如果您正在寻找一个充满活力、魅力十足且价格实惠的棕榈泉婚礼场地，并希望拥有一支卓越的团队，那么萨瓜罗酒店绝对是您的理想之选！ （原文） We couldn't have asked for a better venue than The Saguaro for our destination wedding! This unique, colorful hotel perfectly captures the charm of old school Palm Springs while offering everything modern couples need. Planning our wedding remotely could have been stressful, but The Saguaro made it effortless. Our contact Mark was absolutely phenomenal to work with—he answered every question quickly, was incredibly accommodating with our budget, and went above and beyond to throw in special touches that made our day and entire stay even more memorable. He was present throughout the entire event to ensure everything ran smoothly, which gave us complete peace of mind. The food was outstanding! After our tasting, we provided some feedback, and the culinary team implemented every single change flawlessly. Our guests are still raving about the meal. We also can’t say enough about the margaritas, easily some of the best in the area! Every staff member we encountered was warm, friendly, and genuinely excited to help make our celebration special. The resort amenities kept our guests entertained throughout the entire weekend, making it feel like a true destination experience. From a budget perspective, The Saguaro was incredibly reasonable compared to other Palm Springs venues—low space rental costs and no minimum room block requirement made it accessible without sacrificing quality or beauty. If you're looking for a vibrant, charming, and affordable Palm Springs wedding venue with an exceptional team, The Saguaro is the perfect choice!

（由 Google 翻译）总的来说，我觉得这家酒店五星好评。氛围很棒，酒店也很有趣，很时尚。泳池周围摆放着大量的洗手液和防晒霜，我很喜欢。这里的氛围和色彩都更上一层楼。我绝对会再次入住这里！ （原文） Overall 5 stars in my book. Great atmosphere and really fun, hip hotel. I love the copious amounts of hand sanitizer and sunscreen scattered around the pool. The vibe and colors are on another level. 100% would stay here again!

（由 Google 翻译）这个地方太棒了，干净、舒适、温馨。我们一行人预订了8间客房，大家都玩得很开心。工作人员都很棒——尤其是在我们退房不再是付费客人之后。从帮我们寄存行李，到灵活地安排我们购物和添加行李寄存，再到当我们的交通工具没有出现，我们五个人被困在棕榈泉到洛杉矶国际机场的困境中时，她竭尽全力地打电话给多个人/公司。我们当时压力很大——她让我们冷静下来，并在合理的时间内找到了合理的解决方案。 （原文） This place was fantastic, it was clean, comfortable and inviting. There were 8 rooms booked for our group, we all had a great time. The staff were great - but especially after we checked out and were no longer paying customers. From storing our bags and being flexible with us going shopping and adding to our stored luggage, to going above and beyond and calling multiple people/ companies when our transport did not show up and 5 of us were stuck in a situation where we had no way from Palm Springs to LAX. We were stressed - she made us calm and she also found a reasonable solution in a reasonable time

（由 Google 翻译）我们没有在这里住，这也是为什么我没有评价房间的原因。昨天我们去了变装早午餐（我们是来自芝加哥的老年游客）。那场表演真是太棒了！我们爱不释手。皇后们个个都美艳动人，风趣幽默，而且才华横溢。音乐也很棒——让我们忍不住起身舞动起来。你不必表现得那么出色（我们来这里是为了庆祝我的71岁生日，我丈夫快80岁了）。她们太棒了！来宾五花八门——有不少是新婚夫妇，也有来庆祝生日的——有团体的，也有情侣的。有些人是同性恋，也有些人像我们一样是异性恋。大家都玩得很开心。强烈推荐去棕榈泉仙人掌酒店的皇后早午餐！那里充满了欢乐和欢笑！ （原文） We did not stay here, which I why I have not reviewed the rooms. Instead, we went to the Drag Brunch yesterday (we're senior citizen tourists from Chicago). The show was ABSOLUTELY FANTASTIC! We loved, loved, loved it. The queens were all gorgeous, funny, and oh-so- talented. The music was great - caused us to get up and dance. You did not have to be fabulous yourself (we were there for my 71st birthday and my husband is pushing 80). They were fabulous! The crowd was mixed - quite a few bridal parties. Also some people out for birthdays - both groups and couples. Some were gay. Others, like us, were straight. Everyone had a great time. I highly recommend going to the Queen Brunch at the Saguaro Palm Springs! So much fun and laughter!

（由 Google 翻译）这家酒店在过去五年里急剧恶化。与其他酒店相比，它脏乱不堪。酒店的整体维护状况每况愈下，显然没有投入任何资金进行修缮。就连派对都改在其他更好的酒店举办。希望在酒店彻底倒闭之前能有新的业主接手。员工虽然友好，但酒店破败不堪，摇摇欲坠。看看其他评论，你会发现维护不善是普遍存在的问题。这里已经变成了一个垃圾场，急需新的管理团队。 （原文） This place has taken a steep dive for the worse over the last 5 years. Hotel is dirty compared to any other property. Overall maintence of the property has declined and it’s obvious no money is put back into property. Even the parties are hosted at other nicer hotels. Hopeful for new owners before property dies completely. Staff is friendly but the property is run down and falling apart. Look at the other reviews and you will see a common topic of the lack of maintaining the property. Place has turned into a dump and needs new management ASAP.

（由 Google 翻译）我们在Ace Hotel & Swim Club度过了一段美好的时光。这家酒店设计精美，地理位置优越。我们尤其喜欢它允许携带宠物入住（我们的旅行箱甚至完美地放在桌子底下）、狗狗公园，以及带露台和壁炉的舒适客房。 亮点：漂亮的泳池和热水浴缸、壮丽的沙漠景色、电动汽车友好型插座、泳池里的浮板、迷你吧里的椰子水，以及我真希望自己买的那条时尚的公共毯子。 King’s Highway 咖啡馆是另一个亮点。这里的浓缩咖啡非常棒，Sunny 的热情和热情值得起立鼓掌。Amigo Room 焕然一新的外观和酒水选择也非常棒——薯条、鳄梨酱和薯条都恰到好处。 这家酒店未能获得满分五星评价，有几个方面的原因：酒店后方夜间的安全隐患、淋浴水压不足、杯垫有污渍，以及素食选择有限。饮料的配料（蜂蜜还是糖浆）也有些让人困惑，这让我们感到不安。 不过，总的来说，这里的氛围、设计和环境都非常出色。如果在接待服务和素食方面再稍加改进，这趟旅程一定会成为一次难忘的体验。🌴💫 （原文） We had a wonderful stay at the Ace Hotel & Swim Club. It’s a thoughtfully designed and beautifully located property. We especially loved that it’s pet friendly (our travel crates even fit perfectly under the desk), the dog park, and our cozy room with a patio and fireplace. Highlights: the lovely pool and hot tub, stark desert views, EV-friendly outlets, floaties in the pool, coconut water in the minibar, and that stylish commune blanket I wish I’d bought. The King’s Highway café was another highlight. The espresso drinks were excellent, and Sunny deserves a standing ovation for her warmth and enthusiasm. The Amigo Room’s refreshed look and liquor selection were fantastic too—chips, guac, and fries all hit the spot. A few things kept this from being a full five stars: nighttime safety concerns at the back of the property, weak shower pressure, stained coasters, and limited vegan options. There was also some confusion around drink ingredients (honey vs. simple syrup) that left us uneasy. Overall, though, the vibe, design, and setting are exceptional. With a few refinements in hospitality and vegan offerings, this could easily become an unforgettable stay. 🌴💫

（由 Google 翻译）我们一直都很喜欢入住棕榈泉艾斯酒店。酒店团队轻松友好的氛围让每次入住都倍感舒适自在。从时尚舒适的客房到迷人的泳池和优美的庭院，酒店处处都散发着迷人的气息。 这里的食物始终美味可口，偶尔的现场DJ表演和音乐活动更增添了趣味和创意，完美地展现了棕榈泉的独特魅力。在这里，您可以彻底放松身心，同时又能感受到当地文化的魅力。 这里是放松身心、恢复活力、欣赏沙漠美景的绝佳去处。🌸 （原文） We always love our stays at the Ace Hotel Palm Springs. The team’s laid-back, friendly energy makes every visit feel effortless and genuine. The property has a wonderful atmosphere, from the stylish yet comfortable rooms to the inviting pool and beautifully grounds. The food is consistently great, and the occasional live DJs and music experiences add such a fun, creative touch that perfectly captures the Palm Springs vibe. You can truly unwind here while still feeling inspired and connected to the local culture. A fantastic place to relax, recharge, and enjoy the desert in full bloom. 🌸

（由 Google 翻译）糟糕透顶的酒店。看起来不错，但实际上糟透了。 首先，前台工作人员脾气暴躁，连基本的服务都不愿意帮忙。首先，他们说我入住日期不对。我根本没入住，他们连自己的预订单都看不懂。 其次，泳池边的音乐糟透了，一个“DJ”整天播放着糟糕的浩室音乐，不仅过时，而且这地方根本不像伊比沙岛，最好把音量调低，或者干脆关掉。 第三，我们到达时，一群成年人在接待处用瓶子喝威士忌。这真是让人抓狂，酒店根本不在乎。 房间也过了入住时间还没准备好，所以我们被安排到了一个没有床的套房，我们女儿只能睡在一张破旧的卷帘床上，床垫厚度不到一英寸。 更糟糕的是，这些傻瓜竟然为同一个房间收了我两次钱。我本来还想发邮件给他们，希望他们能退款，但实际上我只能退款了，因为我入住期间他们太粗鲁了。 前台的事，泳池边没有毛巾。我打了三次电话，最后还是走到前台去要。前台的女士对我两个小时要了三次毛巾感到非常生气，还说这不是她的问题。好吧，看来是她的问题了，以下是我给你的评价。他们还指责我在房间里吸烟！我这辈子都没抽过烟，房间里还有一个三岁的孩子。简直无法接受。 这家酒店真是糟糕透了。同一条街上500码以内有更好的选择。千万别来。 （原文） Terrible, terrible hotel. Looks nice, but is truly awful. Firstly, the staff, grumpy on the front desk, unwilling to help with basic requests. Firstly saying I checked in on the wrong day. I hadn't, they couldn't read their own bookings. Secondly, the frankly terrible music by the pool, a "DJ" playing dreadful house music all day, not only is it dated, this place is not Ibiza, turn it down or even better OFF. Thirdly, on arriving a group of adults were drinking whiskey from a bottle in reception. Really sets the tone, hotel didn't care. Room wasn't ready past check in time either, so we were moved into a suite with no bed for our daughter. She had to sleeping on a knackered old roll bed with a mattress less than an inch thick. To add insult to injury, these fools charged me TWICE for the same room, I've emailed with a vein hope they might refund me, but realistically I am doing a charge back as they were so rude when I was there. And let me finish on the front desk, there were no towels by the pool. I called 3 times, then eventually walked to the front desk to ask for some. The lady on the desk took GREAT offence to me asking for towels 3 times over TWO HOURS and told me it wasn't her problem. Well, I guess it is, here's my review of you. They also accused me of smoking in the room! i've never smoked in my life and there was a three year old in the room. UNACCEPTABLE Truly terrible hotel. There are better options within 500 yards on the same street. Avoid.

（由 Google 翻译）我最近去了棕榈泉的Ace酒店，毫不夸张地说，这里给人一种沙漠度假的感觉。大胆的中世纪家具、温暖的灯光、复古风格的标识，以及柔和的色调，让人仿佛置身于阳光明媚的明信片之中。 酒店的设计处处都美不胜收。室内装饰融合了不拘一格的艺术作品、时尚的纹理以及适合休闲交谈的开放空间。无论是雕塑般景观的泳池区，还是配备豪华座椅的舒适大堂，还是融合现代舒适与怀旧气息的客房，每个角落都体现着精心的布置。 （原文） I recently went to the Ace Hotel in Palm Springs, and it’s safe to say this place gives the feeling of a desert escape. Think bold mid-century furniture, warm lighting, vintage-inspired signage, and pastel tones that feel like stepping into a sunlit postcard. The hotel design is beautiful in every detail. The interiors blend eclectic art pieces, stylish textures, and open spaces that invite lounging and conversation. Whether it's the pool area with its sculptural landscaping, the cozy lobby with plush seating, or the guest rooms that mix modern comfort with nostalgia, every corner feels thoughtfully curated

（由 Google 翻译）请勿将账单记入您的房间。我被收取了一些与我签字确认的不符的费用（例如，两杯价值 6 美元的冷萃咖啡，却被收取了 23.22 美元）。我已通过电子邮件和电话四次联系酒店索要详细收据，但始终没有收到回复。真后悔当时没有用信用卡支付，真是太让人头疼了。 上午泳池的氛围很棒，舒缓的音乐和轻松的氛围让人心情愉悦。但一旦 DJ 开始打碟，这里就变成了喧闹的拉斯维加斯式泳池俱乐部，整个酒店都笼罩在嘈杂的氛围中。这完全失去了 Ace 酒店以往那种轻松惬意的氛围。DJ 似乎从周五到周日都在那里，我真后悔没选择周末入住。 酒店每天收取 45 美元的“度假费”，其中包括停车、无线网络、自行车租赁、游泳俱乐部使用权（需参加特殊活动或购票活动）、蒸汽浴室、健身房以及本地通话。这项费用写在细则里，并在退房时收取，但入住时酒店从未提及。你只需花 44 美元就能买到一张度假村通行证，无需过夜就能使用同样的泳池和设施。既然还要额外付费才能使用泳池，那花 350 美元住一间普通房间还有什么意义呢？ 我可能会为了日票再来，但住一晚感觉就像花高价住一家装潢过的汽车旅馆。 （原文） Do not bill to your room. I was charged for items that do not match what I signed for (for example, two $6 cold brews charged at $23.22). I have reached out four times by email and phone asking for itemized receipts and have not received a response to this request. I regret not paying with my credit card in the moment with this headache. The morning pool vibe is great with chill music and good energy before noon. Once the DJ starts, it turns into a loud Vegas-style pool club that takes over the whole property. It is not the relaxed atmosphere the Ace used to have. It seems like the DJ is there Friday through Sunday, and I just wish I hadn’t stayed over a weekend. There is a $45 per day “resort fee,” which includes parking, wireless Internet access, bike rental, swim club access (subject to special or ticketed events), steam access, gym access, and local calls. It is written in the fine print and charged at checkout but was never mentioned at check-in. You can literally buy a ResortPass for $44 to access the same pool and amenities without staying overnight. What is the point of paying $350 for an average room when you still have to pay extra for the pools? I would come back for a day pass, but staying overnight feels like paying luxury prices for a dressed-up motel.

（由 Google 翻译）我们上周末在Ace Hotel住了两晚，非常喜欢。员工很友好，泳池、餐饮都很棒。泳池边的音乐有点吵（而且一直持续到晚上10点左右），所以如果您想安静地放松一下，这里可能不太合适，但我们并不介意。肯定会再次入住！ （原文） We loved our 2 night stay at the Ace Hotel this past weekend. Staff was friendly and the pool + food + drinks were great. The music at the pool can be on the louder side (and stays loud until around 10pm), so if you're looking for quiet relaxation this might not be it, but we didn't mind. Would definitely return!

（由 Google 翻译）我们来到Ace酒店，享受了一个短暂而浪漫的周末度假。尽管夏日炎炎，我们还是玩得非常开心！周末大部分时间都待在酒店里。我们很喜欢在泳池边的小屋里度过一天（绝对值得），而且酒店的服务也非常棒。我们在餐厅享用了美味的餐点，Marty办理入住和退房的流程尤其贴心……他非常友好热情！他还特意去小屋里问候我们，真是太贴心了。我们一定会再来的！ （原文） We came to the Ace for a quick, romantic weekend getaway and despite the summer heat, we had such a great time! Stayed at the hotel for most of the weekend. Loved spending the day by the pool in our cabana (totally worth it), and the service throughout was excellent. We had great meals at the diner, and check-in and check-out with Marty was especially lovely...he was so friendly and welcoming! He even checked on us at the cabana, which was such a sweet touch. We will definitely be back!

（由 Google 翻译）我们在棕榈泉帕克酒店举办婚礼周末，享受了一段难忘的体验！从一开始，Randy 和 Samantha 就给我们留下了非常理想的印象——专业、响应迅速，而且每一步都考虑周到。从我们第一次参观场地，到品酒，再到婚礼周末，他们真的竭尽全力，确保一切都完美无缺。 每一个细节都经过精心设计，他们总能找到一些小惊喜，让我们感到格外特别。帕克酒店独特的氛围和无可挑剔的服务为我们的庆典营造了完美的氛围，宾客们对这次体验赞不绝口。我们非常感谢 Randy、Samantha 和整个团队，是他们帮助我们打造了一个永生难忘的周末。 （原文） We had the most incredible experience hosting our wedding weekend at Parker Palm Springs! From the very beginning, Randy and Samantha were an absolute dream to work with—professional, responsive, and so thoughtful every step of the way. They truly went above and beyond to make sure everything was perfect, from our first venue walk-through to the tasting and the big weekend itself. Every detail felt intentional, and they always found ways to surprise us with little touches that made us feel extra special. The Parker’s unique atmosphere and impeccable service created the perfect backdrop for our celebration, and our guests couldn’t stop raving about the experience. We’re so grateful to Randy, Samantha, and the entire team for helping us create a weekend we’ll never forget.

（由 Google 翻译）我在棕榈泉帕克酒店的水疗中心体验糟糕透顶，这证明再精美的环境也无法弥补糟糕的服务。诚然，这里的环境确实精致绝伦。从您驶入停车场，周围环绕着各式各样的豪车，到漫步于装饰无可挑剔的庭院，处处都散发着奢华五星级度假的气息。 然而，这种美好的感觉在您与员工接触的那一刻便戛然而止。 这里的员工简直是差劲中的差劲。他们的态度始终冷漠、傲慢，完全缺乏这家高档酒店应有的专业素养。前台工作人员似乎只是在为客人办理入住手续，丝毫没有热情或提供任何帮助。整个水疗中心，员工都摆出一副高高在上、漠不关心的姿态。我提出的简单要求，得到的要么是叹气，要么是翻白眼，让我感觉自己像个闯入者，而不是一个付费寻求放松的客人。 水疗体验的精髓在于宁静和周到的服务。当那些本应营造这种环境的人却公然破坏它时，整个高端形象便会崩塌。如果每一次互动都充斥着粗鲁无礼，那么精美的设计和昂贵的护理就完全失去了意义。 如果您追求的是真诚的款待和放松的体验，那就另寻他处吧。这家水疗中心徒有其表，亟需彻底整顿其团队。省下您的钱，免去您的失望。 （原文） My visit to the spa at the Parker in Palm Springs was an utterly disappointing experience, proving that stunning aesthetics cannot compensate for fundamentally terrible service. The physical setting is, admittedly, exquisite. From the moment you pull into the lot, surrounded by beautiful cars, to the walk through the impeccably decorated grounds, the atmosphere promises a luxurious, five-star escape. Unfortunately, that promise ends the second you interact with an employee. The staff here are truly the worst of the worst. Their attitudes were consistently unwelcoming, dismissive, and lacked the slightest degree of professionalism one expects at a property of this caliber. The front desk staff seemed burdened by the simple act of checking in a guest, offering zero warmth or guidance. Throughout the facility, employees moved with an air of superiority and indifference. Simple requests were met with sighs or eye-rolls, making me feel like an intrusion rather than a paying client seeking relaxation. A spa experience is built on tranquility and attentive service. When the people whose job it is to create that environment actively degrade it, the entire high-end façade crumbles. The beautiful design and expensive treatments are completely wasted when every interaction is steeped in rudeness. If you are looking for genuine hospitality and a relaxing experience, look elsewhere. This spa is a beautiful shell that needs a complete overhaul of its team. Save your money and avoid the frustration.

（由 Google 翻译）棕榈泉的天堂！ 您的假期从踏入度假村开始！首先是代客泊车服务（价格已告知），然后是主大堂的精美入口。 工作人员非常友好，我们免费升级了房间，离孩子们更近了。真是太棒了！ 作为复古室内设计的爱好者，这里真是太棒的地方了。 此外，花园维护得很好，有一个宁静的成人泳池和一个稍小的儿童泳池。水疗中心很大，员工也很友好！ 我们已经在Norma餐厅预订了餐桌，希望它和我们入住期间的其他时间一样棒。 我真不明白为什么这家酒店的评价这么低。如果您喜欢室内设计、宁静的环境、漂亮的花园和体面的酒店客人，那么这里是您在棕榈泉的必去之地！ （原文） Paradise in Palm Springs! Your vacation begins when you enter the resort! It starts with a valet service for your car (prices are well communicated) and a beautiful entrance in the main lobby. The staff was very friendly and we got a free upgrade of our room to be closer to our children. What a treat l! Being a fan of vintage interiors this is to place to be. Also the garden is well maintained with a peaceful adult pool and somewhat smaller pool for with children. The Spa is massive with friendly staff! We have booked a table at Norma and hope it will be as great as the rest of the stay. I really don’t understand the lower reviews of this hotel. If you appreciate interior design, peacefulness, nice gardens and proper hotel guests this the place to go in Palm Springs!

（由 Google 翻译）酒店和员工都很棒（照片无法展现酒店的真正魅力！）Tatiana 竭尽全力确保我们的单身周末完美无瑕，甚至包括每一个细节。她对葡萄酒、美食以及这家独特酒店的历史都非常了解。她让我们的周末难忘而又充满魔力！ （原文） The property is magnificent as well as the staff (the pictures do not do the property justice!) Tatiana went above and beyond to ensure our bachelorette weekend was perfect, down to the smallest details. She is extremely knowledgeable about wine, food and the full history of the truly unique hotel. She made our weekend unforgettable and magical!

（由 Google 翻译）2025年10月6日，我在这家水疗中心的体验还没开始就结束了，完全是因为前台糟糕的形象和卫生状况。如果我没记错的话，那位前台接待员名叫Alyccia。 对于一家主打健康和清洁的水疗中心来说，第一印象至关重要，而这次的体验实在令人不安。 前台接待员的着装非常不专业，令人担忧。她长长的头发凌乱不堪，没有穿制服，更重要的是，她的双唇上都有明显的伤口，而且没有遮盖。在任何场合——尤其是在水疗中心——看到一位员工带着明显的疾病或不适症状来接待客人和安排预约，都会让人感到震惊，并立即引发对交叉感染和卫生标准的严重担忧。更令人担忧的是，她没有佩戴任何防护用品或口罩。 此外，我感到非常不安，想在接触后立即洗手，但水疗中心没有提供任何洗手液或消毒设施。这一疏忽，再加上迎宾员令人震惊的个人卫生状况，暴露出管理和运营道德方面的根本性缺陷。员工普遍缺乏职业素养和仪容仪表。坦白说，这次经历令人作呕，也让我对整个场所的卫生状况感到担忧。 我肯定不会再来了，并强烈敦促业主立即审查员工的个人卫生培训，特别是针对PSYC的Alyccia的培训，以及仪容仪表标准和面向顾客岗位的必要卫生规范。 （原文） On October 6th, 2025 my experience with this spa ended before it even began, solely based on the unacceptable presentation and sanitation standards at the front desk. If I got their name right, Alyccia. The first impression is everything in a service focused on wellness and cleanliness, and this was truly disturbing. The front desk attendant's appearance was unprofessional and concerning. Their long hair was visibly messy, no uniform and more critically, they had an uncovered, visible sores on both lips. In any setting- but especially in a spa environment- seeing a staff member with an exposed, visible sign of illness or irritation who is handling guest intake and appointments is alarming and immediately raises major concerns about cross-contamination and health standards. The fact that the individual was not wearing any form of protective covering or mask compounded this concern significantly. Furthermore, I was highly uneasy and wanted to wash my hands immediately after the interaction, yet there was no hand sanitizer or visible sanitization station available for guests. This omission, combined with the alarming lack of basic personal hygiene from the greeter, speaks to a fundamental failure in management and operational ethics. The general lack of professional conduct and presentation was evident. This experience was frankly disgusting and made me feel concerned about the cleanliness of the entire facility. I certainly will not be returning, and I strongly urge owners to immediately review their staff training on personal hygiene, especially to Alyccia at PSYC, presentation standards, and required sanitation protocols for customer-facing roles.

（由 Google 翻译）Missly Coronel – 帕克棕榈泉酒店 (Parker Palm Springs) 的点评 Missly Coronel 简直就是个超级明星。作为帕克棕榈泉酒店的私人活动协调员，她竭尽全力，让我们儿子的彩排晚宴令人难忘。每个细节都恰到好处——氛围、服务、时机——都无可挑剔。 但真正令人印象深刻的是她用心的服务。当她得知我们想给宾客们播放一段惊喜视频时，她不仅仅是“凑合着用”——她还特意从家里带了一台儿童电视机，让我们可以一起分享。谁会这样做呢？ 如此体贴周到、对宾客如此用心，实属难得。Missly 不仅仅是管理一场活动——她让活动变得个性化、难忘，并且完美无缺。 如果您计划在帕克酒店举办活动，那就联系 Missly 吧。您将获得无可比拟的最佳服务。 （原文） Review for Missly Coronel – Parker Palm Springs Missly Coronel is an absolute rock star. As the private event coordinator at the Parker Palm Springs, she went above and beyond to make our son’s rehearsal dinner unforgettable. Every detail was spot-on—the atmosphere, the service, the timing—flawless. But what really stood out was her heart. When she learned we wanted to show a surprise video to our guests, she didn’t just “make it work”—she literally brought her own kids’ TV from home so we could share it. Who does that? That kind of thoughtfulness and commitment to her guests is rare. Missly didn’t just manage an event—she made it personal, memorable, and absolutely perfect. If you’re planning an event at the Parker, ask for Missly. You’ll be in the best hands imaginable.

（由 Google 翻译）这家酒店比较老旧，装潢是上世纪60年代的风格，风格独特而古怪。食物和服务都不错，但这家酒店并不符合我们的喜好。我们更喜欢现代风格。这家酒店或许会吸引其他人，但在决定入住之前，请务必了解它的优缺点。此外，这家酒店距离市中心的大部分商店和餐厅大约有10-15分钟的路程。 （原文） Hotel is dated. Decor is 1960s style motif. It’s an eclectic and quirky hotel. Food and service was good but this hotel was not our style. We prefer modern. This hotel may appeal to others, but understand what is is and isn’t before you decide to stay there. Also this hotel is 10-15 minutes from the downtown area of most shops and restaurants.

（由 Google 翻译）在棕榈泉的Arrive酒店住得很愉快。房间干净整洁，泳池完美，餐饮选择也相当丰富。不过，真正让这次体验与众不同的是工作人员。Paul、Jesse和调酒师（她人超好）都非常热情友好。感觉整个入住过程都受到了很好的照顾。轻松获得五星好评。 （原文） Had a great stay at Hotel Arrive in Palm Springs. The place was clean, the pool was perfect, and the food options were solid. What really made the experience stand out, though, was the staff. Paul, Jesse, and the bartender (she was amazing) were all incredibly welcoming and kind. Felt taken care of the whole time. Easy 5 stars.

（由 Google 翻译）我选择这家酒店是为了享受泳池和游泳的乐趣，所以很庆幸酒店宣传说只接待成人入住。我很喜欢泳池，他们甚至还免费提供几个游泳圈供客人使用。酒店还有一个很大的按摩浴缸，后来天气凉了，我去用了。房间还不错，宽敞漂亮，但是房间里的小冰箱里塞满了我不要的饮料。冰箱顶上还有一大篮糖果，我不喜欢。我把它放在了地上，这样就不用看了。我住的106房间就在停车场旁边。房间里唯一的窗户都很高，所以除了玻璃门之外什么也看不到。玻璃门让我感觉不太安全，尤其是在一楼，紧邻停车场。房间的其他缺点包括：没有衣柜、没有全身镜和熨斗。墙上挂着一台漂亮的平板电视，但我试着打开它时，要么是电视坏了，要么是遥控器坏了。不过，晚上10点了，我可不想到处打电话问个究竟。还好我带了平板电脑。总的来说，这地方还不错。不知道以后还会不会再住这里。 （原文） I chose this hotel to stay and enjoy the pool and swim, so I appreciated that it is advertised as adults only. I did enjoy the pool, and they even had a few floaties for guests to use (free). There is also a large jacuzzi, which I used later as it got cooler. The room was just ok. It was cute and spacious, however, the small refrigerator in the room was already full of drinks, that I didn't want. There was also a big basket of candy that I didn't want on top of the refrigerator. I put it on the floor, so I wouldn't have to look at it. Room 106, where I stayed, was right by the parking lot. The only windows in the room were up high, so you can't really see out, except out of the glass door. I didn't really feel very safe with a glass door, especially on the ground floor, right next to the parking lot. A couple of other negatives about the room were, there is no closet, no full length mirror, and no iron. There was a nice flat screen tv on the wall, but when I tried to turn it on, either it didn't work or the remote didn't work, but at 10:00 at night, I wasn't going to start calling around to try to figure it out. Good thing I brought my tablet. Overall, ok place. I don't know if I would stay there again.

（由 Google 翻译）棕榈泉酒店 (Arrive Palm Springs) 的确美不胜收。泳池令人惊艳，是休闲放松的绝佳场所，房间设计精美，细节之处也尽显匠心。 然而，这家酒店也存在一些明显的不足。房间略显狭小，而且没有咖啡机——想要喝咖啡，我们只能走到街上去隔壁的咖啡馆，这实在有些不方便。 更令人失望的是，酒店的服务实在令人失望。在酒吧办理入住手续是我们经历过的最不友好的酒店体验之一——酒保似乎很不情愿为我们服务。这并非个例；在我们入住期间，每当我们提出任何要求时，工作人员都显得很不耐烦。 这实在令人惋惜，因为酒店本身非常漂亮。设计和美学都堪称一流，但糟糕的服务却大大降低了原本可能是一次美妙的体验。我们原本很想喜欢这家酒店，但工作人员的态度让我们难以尽情享受。 （原文） Arrive Palm Springs is undeniably beautiful. The pool is absolutely stunning and a wonderful place to lounge, and the rooms are very nicely designed with great attention to detail. However, there are some significant drawbacks. The rooms are a little small, and there's no coffee maker in the room—the only option for coffee required us to walk outside onto the street to visit the coffee shop next door, which was inconvenient. Unfortunately, the service really let this property down. Check-in at the bar was one of the least welcoming experiences we've had at a hotel—the bartender seemed genuinely annoyed that he had to help us. This wasn't an isolated incident; throughout our stay, staff members seemed bothered whenever we asked for anything. It's such a shame because the hotel itself is gorgeous. The design and aesthetics are top-notch, but the lackluster service really detracted from what could have been a wonderful experience. We wanted to love this place, but the staff's attitude made it difficult to enjoy our stay to the fullest.

（由 Google 翻译）一切都很棒——除了服务。 有一位工作人员让我们的旅程非常失望。我们整天都在泳池边，他明显刻意不去关心我们一行人的情况，尽管他很关心我们周围的人。他态度冷漠，好像每个要求都会给我们带来巨大的不便。 我知道服务工作很累——但如果你对自己的工作不满意，也许是时候考虑一下其他工作了。考虑到我们花的钱，我本来期望得到更好的待遇。 更糟糕的是，在我们入住快结束时，我们发现有人翻动了我们的车。当我们礼貌地询问监控摄像头的情况时，这位工作人员却表现得好像我们只是因为问了这个问题就大吵大闹一样。整个互动过程既奇怪又令人失望。 我没听清他的名字，但他戴着一顶反戴的帽子，胡子拉碴，而且态度很恶劣。 我希望管理层能够支持他进步，或者找到更适合这个职位的人。 此致， Tan（来自太阳）——但很失望。 （原文） Everything was great—except the service. There was one staff member who really made our trip disappointing. While we were at the pool all day, he made a clear effort not to check on our group, even though he was attentive to others around us. He was dismissive and acted like every request was a huge inconvenience. I get that service work can be exhausting—but if you’re unhappy in your role, maybe it’s time to consider something else. For the amount of money we spent, I expected much better treatment. To top it off, at the end of our stay we discovered someone had gone through our car. When we politely asked about the security cameras, this same staff member acted like we were causing a major scene just for asking. The whole interaction was bizarre and disappointing. I didn’t catch his name, but he wore a backwards hat, had salt-and-pepper scruff, and a lot of attitude. I hope management is able to either support him in improving—or find someone more suited for the role. Sincerely, Tan(from the sun)—but disappointed.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 时尚、有趣，让人难以抗拒。时尚的房间、热闹的泳池氛围、舒适的篝火坑——非常适合与我的爱人来一次浪漫的度假。 芦荟玛格丽特搭配夏洛特酒非常棒，楔形沙拉配厚切培根块也非常美味。 隔壁是卡特尔咖啡店，亚利桑那州当地人的最爱。 （原文） ⭐️⭐️⭐️⭐️⭐️ Stylish, fun, and a little irresistible. Sleek rooms, lively pool vibes, and cozy fire pits—perfect for a romantic getaway with my honey. The Aloe margaritas were fantastic with chareau and the wedge salad with the thick cut bacon chunks were delicious. Attached next door was the Cartel coffee shop, a local favorite in Arizona.

（由 Google 翻译）我们上周住得很愉快，绝对会再来的。房间非常时尚，看起来很新，工作人员友好周到，食物也很棒。非常适合在泳池里度过一个宁静放松的假期，补充能量——这里总是宁静而放松。10/10 （原文） We had a wonderful stay last week and will absolutely coming back. Rooms are very stylish and look new, staff is friendly and attentive, and the food is excellent. It was ideal for a restful and relaxing vacation in the pool to recharge - always peaceful and chill. 10/10

（由 Google 翻译）在这里住了五晚，很喜欢它位于棕榈泉比较安静的区域。隔壁的咖啡冰淇淋店真是个惊喜。泳池和热水浴缸以及其他设施也都很棒。 我们的入住体验确实有点不顺。房卡打不开门（不得不换房间），水槽排水不畅，淋浴龙头也有点问题（可能是装反了），不过工作人员可以通过短信联系到，非常方便。 我只想特别提一下一位男员工，他显然对所有人都不耐烦。 除此之外，这家酒店很棒 :) （原文） Stayed five nights here and loved that it was in the quieter area of Palm Springs. The coffee and ice cream shop next store was such a nice treat. The pool and hot tub was also a highlight as were the other facilities. Our check-in was definitely a bit rough. Keys didn’t work (had to change rooms), sink wouldn’t drain, shower faucets were a bit finicky (if not installed backwards) but the staff was very accessible over text message. I’m only going to single out one male staff who was obviously annoyed with everyone and everything. Other than that, a great hotel :)

（由 Google 翻译）我们想来个短途周末旅行，所以选择了这家酒店。房间不错，窗户正对着街道。我们窗帘的第二层不见了，所以要求换一张薄床单。结果我们换回来的床单却粘在墙上。庭院很漂亮。泳池比其他酒店小，但服务不错。一切都很好。不过我不确定以后还会不会再住这家酒店。 （原文） We wanted to go on a short weekend trip and chose this hotel. The room was good and the window faced the street. We were missing the second layer of our curtain and asked for a thin sheet. Instead we came back to it pinene to the wall. The grounds are pretty. The pool is smaller than others but good service. It was good. Not sure if go back to this exact hotel though.

（由 Google 翻译）一次美妙的一晚住宿体验！前台热情友好的迪安娜让我们倍感宾至如归。我们通过 Chase 的“The Edit”预订，她详细解释了我们的酒店积分，并赠送了美味的马卡龙和起泡酒。我们中午前就到了，她还帮我们免费升级到了平房，并立即安排我们入住。庭院绿意盎然，令人叹为观止，尤其是盛开的天堂鸟！ Le Labo 的洗浴用品是一大亮点。风格可爱，充满怀旧气息，而非过时。水压也很棒。唯一略感失望的是浴巾，尺寸合适，但质地粗糙，吸水性也一般。尽管房间靠近泳池和户外步道，我们却丝毫没有听到任何噪音或邻居的声音。 泳池边的服务周到友好，又不打扰客人。食物和晚餐都非常美味。酒吧和餐厅的服务人员都非常出色，尤其是莉塞特。 总而言之，在经历了棕榈泉骄傲节周末的密集行程后，我们在这里享受了一天宁静放松的假期。 （原文） Wonderful one-night stay! Experience started off great with the friendly Deanna at the front desk. We booked through Chase’s “The Edit,” and she thoroughly explained our hotel credits and presented some delicious macarons and sparkling wine. We showed before noon and she still got us straight into our room after upgrading us to a Bungalow. The greenery is breathtaking throughout the courtyard, including their blooming birds of paradise! The Le Labo amenities are a wonderful touch. Very cute aesthetic, feeling nostalgic rather than dated. Great water pressure. Only mild disappointment were the bath towels, nice size but rough and not terribly absorbent. Despite being so near the pool and outdoor walkways, we never noticed any noise or neighbors. Poolside service was attentive and friendly, without being disruptive. Food was delicious as was the dinner service. Bar and wait staff were top-notch, especially Lisette. All in all, the quiet and relaxing day we needed after a jam-packed Palm Springs pride weekend.

（由 Google 翻译）一切都美得像一幅画。从景色到服务，再到氛围。我真想永远住在那里。餐厅的食物和饮料都很美味。我喜欢他们强调更健康的选择/“从农场到餐桌”的理念。从酒店望出去的每一处景色都美不胜收，让人不禁感到放松和平静。 （原文） Everything was picture perfect. From the views, to the service, to the atmosphere. I could've stayed there forever. The food and drinks at the restaurant were all delicious. Love their emphasis on healthier choices/farm to table. Every view from the property was just gorgeous, couldn't help but feel relaxed and at a peace.

（由 Google 翻译）我必须说！！这里太棒了！我非常感谢工作人员提供的优质服务。我已经在这里过过两次生日，以后还会继续住在这里。Deanna 绝对是最好的！！！她确保我和所有客人都感到舒适，还为我们做了特别的安排。 餐厅的 Bianca 太棒了。我们一行 16 个人，她确保我们每个人都得到了照顾。确保我们每个人都有饮料，确保我们每个人都感觉良好。她活泼的性格让我们感到宾至如归，倍感特别。感谢 Bianca 的优质服务，我们由衷地感谢你们。 感谢 Colony Palms （原文） I must say!! This place is amazing. I truly appreciate the great service I experienced with the staff. I have celebrated my birthday here twice and will continue to stay here. Deanna was the absolute so best!!! Made sure me and all my guest felt comfortable and made special accommodations for us. Bianca from the Restaurant- she was amazing. There was 16 of us and made sure we were all taking care of. Made sure we all had drinks and made sure we were all good. With her bubbly personality made us feel so welcomed and special. Thank you Bianca for your amazing service we truly appreciate you. Thank you Colony Palms

（由 Google 翻译）极其失望——收费过高，服务欠佳。 我们对这次入住寄予厚望，尤其考虑到这本来是我们的蜜月之旅。我们甚至提前打电话和发邮件告知酒店，希望得到特别的照顾，或者至少得到热情的回应。可惜的是，我们到达时，酒店却没有任何记录——我们的电话/邮件显然被忽略了。 之后情况变得更糟。入住期间和入住后，我们多次被多收了钱，当我们反映给酒店工作人员时，他们保证会改正。结果非但没有退款，反而被收取了更多费用。每次试图解决这个问题，似乎都出现了新的账单错误。感觉好像没人真正知道发生了什么，我们一直在追问原因。科洛尼棕榈酒店 (Colony Palm) 表示这是“人员配置错误”。然而，人员配置错误仍然不断发生。 同样，这次旅行是预付费的，所以我们对多次房费的收取感到困惑。退款一直很困难，我们入住已经三周了，还没有得到任何解决方案。 我们注意到餐厅和泳池的工作人员都很棒。前台的服务和人员才是问题所在。 如果您入住此酒店，请留意您的酒店发票/余额。 （原文） Extremely Disappointed - Overcharged and Lack of Proper Service. We had high hopes for our stay, especially since this was meant to be our honeymoon. We even called and emailed ahead to let the hotel know, hoping for a special touch or at the very least a warm acknowledgment. Unfortunately, when we arrived, there were no notes on file—our call/email had clearly been disregarded. Things only got worse from there. We were overcharged multiple times during and after our stay, and when we brought it to the staff’s attention, we were assured it would be corrected. Instead of seeing a refund, we were charged even more. Each attempt to resolve the issue seemed to result in a new billing error. It felt like no one really knew what was going on, and we were constantly chasing answers. The Colony Palm stated it was a "staffing error". Yet the staffing error continued to occur. Again, the trip was pre-paid, so we were confused by the multiple room rate charges. Receiving a refund has been difficult, we are currently three weeks post our stay and no solution. We will note that the restaurant and pool staff were great. The Front Office service and staff are the problems. If you stay here, please keep an eye out for your hotel invoice/balance.

（由 Google 翻译）我们很期待根据评论入住这家酒店。简而言之，这家酒店还不错，但我们可能不会再去了。就价格而言，有很多更好的选择——或许需要牺牲一些步行便利性。这家酒店绝对算不上四星级酒店，而且美国运通卡 (AMEX) 竟然把它评为“高级酒店及度假村”，这让我很惊讶。 客房 - 2/5 - 床还算舒服，我喜欢 Le Labo 的产品。 - 家具价格低廉，房间状况不佳——墙上有磨损痕迹，门上有划痕等等。 - 浴室不太好——墙纸贴好之前没有刷墙面漆，所以墙纸不平整，接缝处也露了出来。壁灯挂得太高了。淋浴间的缝隙很脏，瓷砖上也有一些裂缝。 - 正如其他人所说，房间光线很暗。 泳池 - 4/5 - 泳池很漂亮，很安静，因为只限成人使用。 - 泳池本身还不错——热水浴缸有点脏。 位置 - 5/5 - 非常靠近棕榈泉市中心，步行即可到达众多餐厅 停车 - 3/5 - 他们只要求代客泊车。如果是在拥堵的城市或五星级酒店，我懂的——但这里两者都不是。 - 不得不说，我们叫车后，他们很快就把车开过来了。 食物 - 2/5 - 早午餐 - 还不错。有一天我点了蟹肉饼本尼迪克蛋，结果在里面发现了一个蟹爪壳。另外，早午餐菜单上没有太多清淡的选择，而且周末下午3点前只有这一份菜单供应。如果能在炎热的天气里在泳池边吃个三明治或沙拉，而不是鸡肉华夫饼或蟹肉饼，那就太好了。 - 午餐 - 我们点了俱乐部三明治和虾玉米饼。俱乐部三明治和薯条都很棒。玉米饼里的虾没煮熟，真让人倒胃口——我吃不了多少。 晚餐——菜单看起来很棒。我们点的开胃菜都不尽如人意——凯撒沙拉全是凤尾鱼，几乎没有帕玛森奶酪或沙拉酱，鞑靼牛肉尝起来像法式黄芥末酱，意式面包也还行。主菜还好——我们点了羊肉和惠灵顿牛排，味道不错，但配菜有点小。就这个价格来说，我本来期待更好的。 （原文） We were excited to try this hotel based on the reviews. Tl;dr - it was okay but we likely won't go back. For the price, there are nicer options - perhaps with a trade-off on walkability. This is definitely not a 4 star hotel and I'm shocked that AMEX classified this as a Fine Hotel and Resort. Rooms - 2/5 - The bed was comfortable enough and I liked the Le Labo products - The furniture was cheap and the room was not in good condition - there were scuff marks on the walls, scratches on the door etc. - The bathroom was not great - the walls were not skim coated before the wallpaper was applied so the wallpaper was uneven and the seams were showing. The sconces were hung entirely too high. The shower had really dirty grout and some cracks in the tile. - As others have noted, the rooms are quite dark Pool - 4/5 - The pool was nice and calm since it's adults only - Pool itself was nice enough - hot tub was a little dingy. Location - 5/5 - Very close to DT Palm Springs and walkable to plenty of restaurants Parking - 3/5 - They require valet only. I get if it's in a congested city and / or it's a 5 star hotel - neither of which is the case here. - I will say they brought the car around very quickly when we called for it. Food - 2/5 - Brunch - was decent. I got the crab cake benedict one day and found a crab claw shell in my crab cake. Also - the brunch menu does not have many lighter options on it and it's the only menu available up to 3PM on weekends. Would be great to be able to get a sandwich or a salad on a hot day by the pool instead of chicken and waffles or crab cakes. - Lunch - we had the club and the shrimp tacos. The club and the fries were great. The shrimp in the tacos were undercooked and really off-putting - I couldn't eat much of it. - Dinner - the menu looked great. The appetizers we had all missed the mark - caesar salad was all anchovy and barely any parmesan or dressing, beef tartare tasted like French's yellow mustard and the focaccia was okay. The entrees were better - we had the lamb and the beef wellington which were good but they came with tiny little garnishes as sides. For the price, I was expecting better.

（由 Google 翻译）刚刚通过美国运通的精品酒店计划，度过了一个生日周末（周日至周二）。酒店的公共区域装饰得非常漂亮。我们遇到的所有员工都非常友好和乐于助人。酒店地理位置优越，去市中心非常方便。 入住的第一晚，我们正准备睡觉时发现床单上有干涸的血迹，我们打电话给前台，他们过来拍照并送来了新的床上用品。前台表示了歉意，我理解这种事情会发生。 我最期待的是下午的按摩。我喜欢水疗，这些年来去过不少。但这次的水疗体验非常令人失望，没有任何便利设施（水疗中心没有蒸汽浴室和桑拿浴室），浴袍又薄又小，只有一种尺码的拖鞋。不幸的是，这两双拖鞋都不适合我丈夫。候诊室里只有常温水瓶，没有茶，也没有零食。我预订了60分钟的深层组织山金车按摩。在治疗期间，我的按摩师一直在走动，就像揉搓一两分钟然后停下来摆弄一些东西，这让人分心。我预定了一个附加服务（15 分钟），以便进行更长时间的足部按摩，但她以为是头皮护理，所以当按摩到这个部分时，她将油倒在我的头皮上，我提醒她我预定了额外的足部按摩，她说我错了，但几分钟后她才承认我和另一个客户搞混了......然后她去拿用品，然后给我做了足部磨砂而不是更长时间的足部按摩，发生了这些小意外，但我们仍然准时结束（75 分钟），我真的不知道该说些什么，按摩结束后你要签署服务费收据加上 20% 的小费。我认为水疗中心或服务不值我支付的 500 美元。如果你是水疗爱好者，这对我来说是一个很大的遗憾。 （原文） Just got back from a birthday weekend (Sunday-Tuesday) stay through Amex's fine hotel program. The common areas of the hotel are absolutely beautifully decorated. All of the staff we encountered were friendly and helpful. The property is in a perfect location with easy access to downtown. Our first night, we were getting into bed when we found dried blood spots on the sheets, we called the front desk and they came to take pictures and brought new bedding, he was apologetic and i understand these things happen. I was most looking forward to our afternoon massage. I love spas and have been to quite a few over the years.. The spa was extremely disappointing, there were no amenities (no steam, no sauna in the spa) the robes were thin and very small, with only one size of slippers. Unfortunately neither of these fit my husband. In the waiting room, there was only room temp water bottles, no tea, no snacks. I booked a 60 minute deep tissue arnica massage. During the treatment my masseuse kept moving around, and like would rub for a minute or two then pause to fiddle around with something, it was distracting. I booked an add on (15 minutes) to have a longer foot massage but she thought it was a scalp treatment, so when it came to that part of the massage, she poured oil on my scalp, I reminded her that I booked an extra foot massage, she said I was wrong, only to admit a couple minutes later that she confused me with another client.. she then went to get supplies, then gave me a foot scrub instead of a longer foot massage, all these mishaps and we still ended exactly on time (75 minutes), I wasn't really sure what to say, straight after the massage you sign the receipt for the charge of service plus 20% tip. I don't believe that the spa or the service was worth the $500 I paid. If you're a spa person this one is a big skip for me.

（由 Google 翻译）我们第二次入住这家梦幻般的中世纪瑰宝。地理位置优越，距市中心仅几步之遥。大小合适的游泳池 24/7 开放。社交氛围浓厚，包括每晚池畔鸡尾酒。免费自行车租赁。一些贴心的服务：每天早晨的新鲜咖啡、免费软饮料、客房内的老式电唱机。我们唯一的小抱怨是我们的房间缺乏自然光，因为它后面只有一扇窗户。但这并没有影响一次非常愉快的住宿。 （原文） Our second stay at this dreamy mid-century gem. Perfectly located a short stroll from downtown. Decent-sized pool open 24/7. Sociable ambience, including poolside cocktails each evening. Free bike rental. Some thoughtful touches: fresh coffee every morning, complimentary soft drinks, vintage record player in rooms. Our only slight gripe was our room lacked natural light as it only had a window at the back. But this didn't detract from a very pleasant stay.

（由 Google 翻译）我们爱上了Orbit In。我们在这里住过很多次，感觉就像第二个家一样。这家酒店的一切都堪称完美：酒店小巧的规模恰到好处，房间环绕泳池，躺椅的摆放方式，以及夜晚建筑的活力……无可挑剔。经理Brian对酒店业了如指掌。他非常专业，对待工作非常认真，同时又兼具极佳的个性和幽默感！客房服务小姐们工作非常出色，总是竭尽全力将酒店和房间打扫得一尘不染！我爱这家酒店原汁原味的中世纪氛围。 （原文） We love Orbit In. We have stayed here so many times that it feels like a second home. Everything about this property is perfect; the small size of this hotel is just right, the way that the rooms wrap around the pool, the way the lounge chairs are placed, the way the architecture comes alive at night.. perfection. The manager Brian really knows the hospitality business. He is so professional and takes his job very seriously yet somehow has the best personality and sense of humor! The ladies that service the rooms here are so good at what they do and are always working so hard to keep this hotel and the rooms SPOTLESS! Love the authentic mid-century vibe at this hotel.

（由 Google 翻译）绝对是颗璀璨的明珠。地理位置绝佳，氛围也棒极了。正如其他人所说，店主布莱恩是一位完美的东道主。他每晚的鸡尾酒会气氛活跃，让人倍感亲切。很高兴能结识其他酒店客人，交流彼此的旅行见闻。强烈推荐！ （原文） An absolute gem. Wonderful location and vibe. As others have said the in-keeper, Brian, is the perfect host. He has the right temperament at the nightly cocktail gatherings. Nice to meet other hotel guests and compare notes on your daily travels. Would highly recommend.

（由 Google 翻译）这家酒店简直就是我们小型家庭聚会的完美之选！ 我们预订了全部9间客房，这样我们就可以独享整个场地和所有便利设施，无需与他人共享，也不用担心打扰其他客人。 从最初的预订流程（为了确保所有空房，我们提前一年就开始了）到退房当天早上，一切都棒极了。工作人员始终彬彬有礼、热情友好、专业敬业。房间一丝不苟地打扫，布置得温馨舒适！ 酒吧区热情好客，欢迎所有宾客，每天都有Keurig咖啡、各种茶饮、燕麦片、格兰诺拉麦片，以及一个装满酸奶、矿泉水和软饮料的大冰箱供我们享用。 泳池每天都会清洁，足够我们一行人尽情享受，还有一个温暖的按摩浴缸。 我们还提供自行车供我们骑。三天三夜，无忧无虑，尽享无比的乐趣。 无论您是情侣还是小团体，我都强烈推荐这趟棕榈泉之旅。从这里步行即可到达主街，我们每周四晚上都能在那里享受到街头美食。 办公室经理Brian值得特别致谢，他竭尽全力确保我和家人拥有舒适完美的住宿体验！Brian非常细心周到，随时准备提供帮助，甚至超出了职责范围！ 我们一定会再来的！感谢Orbit In的员工们！ （原文） This was the PERFECT Hotel for our small Family Reunion! We reserved ALL 9 of the rooms, so that we had the Entire Grounds and Amenities to ourselves, without having to share or worrying about disturbing any other guests. From the initial booking process (which we started a year in advance in order to secure All available rooms) to the very end on check out morning, it was FANTASTIC. The staff were Courteous, Kind and Professional at All times. The Rooms were meticulously clean, decorated and so cozy! The Bar Area was warm and welcoming to all attendees, boasting a daily stock of Keurig Coffee, various teas, oatmeal, granola, and a Large Fridge stocked with Yogurt, waters and soft drinks, at our disposal Daily. The pool was cleaned each day, and was plenty large enough for our group to enjoy, along with a warm jacuzzi There were also bikes to ride at our disposal. It was Three Days and Nights of Total, Complete FUN without hassle, hurry or Worry of any kind. I HIGHLY recommend this Palm Springs Getaway, whether you're a couple, or small group. It was walking distance to the main street where we were able to enjoy the Street Fare put on Every Thursday Evening. The Office Manager, Brian, deserves a Special "THANK YOU" for all his effort put forth ensuring my family had EVERYTHING they needed to make their stay Comfortable and Complete! Brian was very attentive and made himself available above and beyond the call of duty! We will Definitely be coming back! Thank You Orbit In Staff!

（由 Google 翻译）这是我第二次入住这里，可以说我是Orbit In的忠实顾客。这次我和妻子一起来，感觉非常热情，也很安全。我完全爱上了这里的环境、活力和房间。我住过鼠帮房和豹子房，都非常特别，而且非常宽敞。 一切都保留了中世纪的韵味，所以不是每个人都能体会到……但如果你是中世纪设计的爱好者，你一定会感觉如入天堂！很明显，酒店对客人非常尊重，客人也同样如此。来到这里，真的可以逃离现实，享受片刻的宁静。迫不及待想再来！ （原文） This was the second time I stayed here and it’s safe to say I’m a loyal visitor to Orbit In. This time, I came with my wife and we felt very welcomed and safe. I’m absolutely in love with the grounds, the energy and the rooms. I’ve stayed in the Rat Pack and the Leopard Room, both very special and super spacious. Everything is very authentic to the mid century era so not everyone will get it.. but if you’re a fan of mid century design, you will be in heaven! It’s clear that there is a high level of respect for the property and that is expected from the guests as well. It’s truly an escape from reality to come here and bliss out. Can’t wait to be back!

（由 Google 翻译）Orbit In 酒店是您能找到的最独特的酒店之一。酒店管理员 Brian 非常热情好客，人也非常好。房间宽敞明亮，设计也独具匠心。酒店提供免费自行车，您可以骑着它在市中心（仅一个街区之遥）或艺术博物馆（仅两个街区之遥）悠闲漫步。如果您还意犹未尽，酒店每天都会在池畔举办 Orbit-ini Hour 活动，提供免费鸡尾酒和复古音乐。我迫不及待地想再次光临这里，如果您能住在这里，那真是太幸运了。我唯一能想到的建议就是泳池清洁频率能再高一些。感谢 Orbit-In 酒店，让我度过了难忘的时光！期待下次再见。 （原文） The Orbit In is one of the most unique hotel's you can find. The caretaker, Brian, is extremely accommodating and very nice. The rooms are spacious and amazingly original. They have complimentary bikes you can use to pedal around downtown (which only a BLOCK away) or to the Art Museum (only TWO blocks away). And if you're not relaxed enough they have a daily poolside Orbit-ini Hour with free cocktails and retro music. I cannot get back to this place soon enough, and you would be lucky to stay here. The ONLY feedback I could possibly think of is to clean the pool a little more often. Thank you to the Orbit-In for a stay I won't soon forget! See you again soon.

（由 Google 翻译）Orbit In 是 MCM 的瑰宝，装修精美，环境清幽，设施齐全，注重宾客的便利。Brian 是一位很棒的房东，他竭尽全力确保入住体验，甚至在我快要错过鸡尾酒时间的时候，还特意送了我几杯 Orbitini 巧克力。从这里步行不远便可到达 Springs 主街，那里有各种美食和购物场所。推荐“农场”。 （原文） Orbit In is a stunningly beautiful MCM gem, faithfully decorated, relaxing and quiet, with great amenities focused on guest convenience. Brian was a wonderful host and went out of his way to ensure a great stay, including dropping some Orbitinis in the room when I was going to miss cocktail hour. It is also a short walk from the main Springs strip for food and shopping. Recommend "Farm".

有史以来最糟糕的酒店。我的家只在距离这1.5小时车程的地方，糟糕的想让我马上开车回家结束这糟糕的体验！我们两大人两孩子（1岁，3岁）定了一间大床房加沙发床的房间。以往都是自己带婴儿旅行床，但是我们之前的旅行发现沙发可以拼接在床旁边，形成一个完美的四面包围的小床。所以这次我们没有带婴儿床！当我们把沙发推向床的时候，发现了沙发下面碎玻璃，为了孩子安全我们叫了客房打扫，然后晚上孩子要睡觉的时候洗澡发现没热水，等了一段时间解决不了，客服说给我们升级房间。我们从七号楼搬去四号楼新的房间！这是一间套房，沙发床无法搬到床的旁边！我们只能要求一个婴儿床！和更多的被子，客服说可以。但是直到九点还没有送来！又打电话被告知没有婴儿床了。此时孩子已经困得不行，最后没有一个安全的可以睡觉的地方！太糟糕了沐浴液是空瓶，洗手池是堵的，床垫有污渍，没有热水，地毯里藏着玻璃渣，如果这些你能接受就来支付300多美元享受这里的好服务！！！

（由 Google 翻译）我们非常喜欢这家酒店。它绝对算不上最豪华，而且确实需要翻新。工作人员告诉我，酒店很快就要翻新了。我们住的是套房（我不记得名字了）。房间不错，但略显陈旧。刚走进去时闻到一股霉味，但几分钟后就没再闻到。淋浴间很小，尤其对一个身高6英尺5英寸（约1.9米）的男士来说，不过还好。床很舒服，但空调有点吵。总的来说，我还是很喜欢这家酒店，喜欢它那种复古的氛围。泳池很棒，还有酒吧，特定日子甚至还有DJ。周五晚上，他们甚至会在泳池区放电影。泳池也需要维修，因为我注意到水边有很多瓷砖缺失或破损。如果价格合适，我仍然会推荐您来这里，而且我一定会再来住的。我们还在酒店的Sante Spa预订了双人按摩。我们的按摩很棒，设施也不错，可惜桑拿房没有开着，所以我们有点失望。不过他们送了我们一张卡，可以免费喝几杯鸡尾酒，这点很不错。 （原文） We really enjoyed this hotel. It's definitely not the fanciest and definitely needs some renovations. I was informed by the staff that renovations were coming soon. Our room was a suite ( I don't remember the name). It was nice but outdated. It had a slight musty smell when walking in but I didn't notice it after a few minutes. The shower is small.. Especially for a 6'5'' big and tall man but it worked. The bed was comfortable but the air conditioner was kinda noisy. Overall I still liked the hotel and enjoyed the old skool vibe to it. The pool was good and had a bar and even a DJ on certain days. On Friday nights they even play a movie in the pool area. The pool also needs some repairs since I noticed many tiles missing or broken along the water line. I would still recommend coming here if the price is right and I would definitely come back to stay. We also booked a couples massage at the Sante Spa which is located at the hotel. Our massage was good and the facility was nice but unfortunately they had no working saunas, so we were slightly disappointed about that. They did give us a card for a couple free cocktails which was nice.

（由 Google 翻译）我给这家酒店五星好评，完全是基于员工的客户服务。如果只评价酒店本身，我的评分可能会略低一些。入住期间，我们的淋浴坏了。Felisa T. 和 Dustin G. 确保我们的住宿不受影响。他们竭尽全力帮我们安排了另一个房间洗澡，并确保我们满意而归。酒店前台的短信服务也很棒，我不用打电话就能联系到工作人员。我还要特别感谢所有的代客泊车人员。每次我路过，他们都会帮我开门并打招呼。代客泊车员 Randy 尤其热情友好，帮我找到了房间，避免迷路。他全程面带微笑，而且一直记得我。酒店有两个泳池，考虑到酒店建筑比较分散，这真是一个贴心的设计。入住期间，酒店还在泳池边的大屏幕举办了电影之夜，并提供免费爆米花。这家酒店地理位置优越，靠近机场，是一个绝佳的住宿选择。 （原文） Rating this hotel 5 stars solely based on the customer service from the staff. If this was rated on the hotel itself, my review might go down a bit. Our shower stopped working during our stay. Felisa T. and Dustin G. made sure our stay wasn't interrupted. They went above and beyond to get another room to shower in and made sure we left happy. The texting service with the front hotel staff is also great because I don't have to call a number to get ahold of someone. I also want to shoutout all the valet staff. Every time I walked by, they would hold the door open for me and greet me. Randy from the valet staff was especially kind and helped me from getting lost trying to find my room. He kept a smile on his face and remembered me throughout my stay. The 2 different pools is a nice touch since the hotel buildings are spread out. During our stay, the hotel also had a movie night with a big screen at the pool and provided complimentary popcorn. This hotel is an excellent option to stay in that's also near the airport

（由 Google 翻译）这家酒店还不错，但需要大量的维护。 值得一提的是，酒店各处的员工都非常友好。套房很宽敞，床也很舒服。这种房型的浴室空间也很大，配有两个洗手池和一个步入式淋浴间。 不过，我很确定不仅仅是我的房间有凹痕和破损的问题，因为公共区域的情况也很明显。泳池边的躺椅也破损严重，需要更换。真希望我预订的是高档酒店，这样才能享受更奢华的假期。 （原文） The hotel is decent but needs a ton of upkeep. On a positive note, the staff is extremely friendly throughout the property. The suite is spacious with a very comfortable bed. In this room type, the bathroom also had plenty of space with two sinks and a walk-in shower. However, I’m pretty sure not just my room had issues with the dings and broken items in the room because it’s evident along the public spaces. The pool sun chairs are very run down and need replacement. I wish I booked an upscale hotel for a more luxurious getaway.

（由 Google 翻译）我和三个朋友一起来这里进行了一次闺蜜之旅。这是我们十六年来第一次一起出远门。我们非常庆幸选择了这家酒店。员工服务超棒，泳池也很棒，食物也相当不错。特别要感谢保安温斯顿，他非常友善，让我们的住宿体验更加完美，他主动给我们推荐景点，尽力让我们享受最美好的假期。其他员工也都非常可爱，脸上总是挂着笑容，感觉他们真的很喜欢这份工作。餐厅的调酒师卡洛斯也很棒。我们一定会再来的。 （原文） I went here on a girl's trip with three of my friends. It was our first time altogether out of town in like sixteen years. I cannot be more happy with our decision to stay at this hotel. The staff was amazing.The pool was awesome and the food was pretty good. I wanna give a shout out to Winston with security. He was so nice and made our stay even better and went out of his way to give us recommendations and help us enjoy the best possible stay. The rest of the staff was absolutely lovely as well with smiles and it really felt like they enjoyed working there. And also Carlos the bartender in the restaurant also pretty great. We will be back.

（由 Google 翻译）我来这里参加一个工作会议。入住办理还算顺利。我需要将房费和杂费分开支付，但客服人员似乎不知道如何操作。我认为前台工作人员应该在大型团体入住前充分了解情况，确保他们做好准备并知道如何解决问题。我建议度假村费用应该只在客人计划使用时收取，可以给他们发放腕带之类的东西。我整个入住期间都在参加会议，没有使用度假村。支付度假村费用纯属浪费，而且我根本没打算使用。再加上当时下着雨，天气很冷。房间很宽敞。浴室的梳妆台灯坏了。另外，咖啡厅连续两天都没有火鸡三明治的酱料。为什么工作人员不去餐厅取酱料，而是让客人自己去拿呢？调味品区也需要补充。技术人员很棒，确保研讨会的所有设备都设置妥当并正常运行。饮水站很贴心。周日早午餐时，桌椅不够，无法容纳所有想坐下来吃饭并听闭幕致辞的人。所以我和其他一些人一起坐在外面吃，最后我们都离开了。会议室里有一条狗，我觉得在大家用餐的时候这不太合适。 有些楼层之间的楼梯需要吸尘。大堂洗手间的清洁人员服务一流！ （原文） I stayed here for a work conference. Check-in was okay. I needed to split the room cost from the incidentals and the customer service agent didn't know how to do that type of transaction. I think that the front desk staff should be well informed before a large group arrives to make sure they are prepared and know how to problem solve. I would like to recommend that guests are charged the resort fee only if they plan on using it. They could be issued a wrist band or something. I was at conference the entire time of my stay and I did not use the resort. It's a waste of money to pay for the resort fees and I had no intention of using it. Plus it was raining and cold. The room was very spacious. The bathroom vanity light was not working. Also, for two days the cafe did not have the sauce for the turkey sandwich. Why couldn't the staff go to the restaurant and get the sauce instead of telling the guest to go get it? The condiment area also needed to be restocked. The tech staff was great in making sure everything was setup and working properly for the workshops. The water stations were nice to have. On Sunday at brunch, there were not enough tables and chairs for everyone that wanted to sit, eat, and hear the closing speech. So, I sat outside to eat with a bunch of others and then we all ended up leaving. There was a dog in the conference room which I don't think was appropriate while people were eating their food. Some of the stairways between floors needed to be vacuumed. The housekeeping staff for the lobby restroom was superior!

（由 Google 翻译）忙碌了一整天，晚上八点才到酒店前台，我惊喜地发现竟然能订到一间可以俯瞰泳池的房间。进入房间后，我更是惊喜地发现房间里竟然有一张特大号床。我住过的大多数酒店都需要提前预订特大号床。由于我晚上到得比较晚，实在太累了，所以没想到要预订特大号床，因此房间里有特大号床真的让我非常感激。可惜的是，我在棕榈泉的六天都在工作，所以没机会好好享受美丽的泳池区和度假村的其他设施。下次入住里维埃拉度假村，我一定会去泳池区看看。 我一定会再次入住里维埃拉度假村。感谢你们提供的舒适房间。 （原文） After working all day, and arriving to the front desk at 8 pm. I was pleasantly surprised I was able to get a room over looking the pool area. Once I made it to my room, I was surprised to see a King Size bed. Most times I stay at hotels you have to request a King Size bed. Since I arrived later in the evening I was so tired and I didn't think to request a King Size bed, so having one in the room was really appreciated. Sadly I was working all 6 days I was in Palm Springs, so I didn't get a chance to enjoy the beautiful pool area or the rest of the resort. Next time I stay at the Riviera Resort I will definitely check out the pool area. I would definitely stay at the Riviera Resort again. Thanks for a great room.

（由 Google 翻译）上周末，我去了阿瓦隆酒店（Avalon），短暂地度过了一个假期。酒店位置极佳，距离棕榈泉市中心只有两个街区。我住的是普通的酒店房间，房间设施齐全，所需用品一应俱全。然而，冰箱竟然没开，我们不得不请维修人员来检查，因为它一开始看起来好像是坏的。泳池是我最喜欢的部分，也是我们消磨时光的最佳方式。入住前我才知道酒店正在施工，所以为了进入三个开放的泳池中的两个，我不得不离开酒店，走到人行道上，这有点烦人。我们第一天早上在适合家庭游玩的泳池玩，结果因为没有服务员点餐，我们不得不离开泳池前往主泳池。我们等了20多分钟，到达主泳池时，那里也没有服务员，所以我们不得不步行到餐厅点餐。不过，服务员一出现，就非常周到友好。食物虽然价格不菲，但绝对物有所值，也是我旅行中最喜欢的部分。我遇到的问题不大，我还会再来这里住，可能会住平房，这样去泳池更方便。 （原文） I spent this past weekend at the Avalon for a quick getaway. The location could not be better and was 2 blocks from Downtown Palm Springs. I had a regular hotel room and it was fine and had everything I needed. However, the fridge was not turned on and we had to have maintenance come to check it out because it seemed broken at first. The pools were my favorite part of the property and were the best way to spend our time. I did not know there was construction until I checked in, so it was a bit annoying to have to leave the property and walk outside on the sidewalk in order to access 2 of the 3 pools that were open. We started our first morning at the family friendly pool and we had to leave to head to the main pool because there were no waiters to take our order. We waited over 20 minutes and when we arrived to the main pool, there were no waiters there either, so we had to walk to the restaurant and place our order there. However, once the waiters did appear, they were very attentive and friendly. The food, while expensive, was completely worth the price and my favorite part of the trip. The issues I experienced were minor, and I would stay here again, possibly in a bungalow, which is more accessible to the pools.

（由 Google 翻译）我们在阿瓦隆酒店办理了入住，前台的工作人员非常热情友好。Aris 帮我们办理了入住手续。总之，我们被免费升级到了一个漂亮的房间，我们非常喜欢。泳池很棒，Chi Chi 餐厅也很棒。我吃了两次巴西莓碗，真的很好吃。餐厅早上 6 点就提供咖啡，非常方便。免费咖啡味道也很不错。餐厅的服务员非常亲切友好。我们几天后会再去一次，到时候会记下他们的名字。前台的那位女士也很棒，她应该是新来的。（我也会更新她的名字）。 酒店距离主干道只有 2-3 分钟的步行路程，非常方便。 我们几天后就要从海边回来了，非常期待再次入住。 （原文） We checked into our room at the Avalon and were greeted by the nicest people at the front desk. Aris checked us in. any case, we were upgraded to a beautiful room which we totally enjoyed. The pool Was great and the Chi Chi restaurant was great as well. I had the Açai bowl twice and really enjoyed it. The restaurant had coffee set out at 6 am, so that was handy as well. The free coffee was pretty good. The wait staff in the restaurant were very personable and friendly. We are heading back in a few days, so will get their names. The woman at the front desk was also great. She was relatively new. (I’ll update her name as well). The location was a 2-3 minute walk from the main drag, so that was great. We are heading back from the coast in a couple days, so looking forward to getting back.

（由 Google 翻译）阿瓦隆酒店的精彩假期 我最近在阿瓦隆酒店的住宿体验简直太棒了。对我们来说，最精彩的无疑是酒店的多个泳池。我们大部分时间都在池畔放松身心，享受着酒店的优质服务（我推荐那个可以欣赏圣哈辛托山峰美景的成人泳池）。酒店全体员工都非常热情好客，但要特别感谢Elroy、Bryan和Christina，我们一眼就叫出了他们的名字。 他们的服务让我们的时光更加愉快。 接下来说说酒店的食物和饮料！Smash汉堡（也有迷你汉堡）口味浓郁，是菜单上最棒的。我还强烈推荐Garden Cooler，这是一款清爽的黄瓜杜松子酒混合饮品，非常适合炎热的天气。 酒店的位置也是一大优势。步行不远便可到达主街，方便探索周边地区。我们也很喜欢酒店靠近历史网球俱乐部附近，在那里我们欣赏到了棕榈泉著名的中世纪建筑。建筑博物馆也在附近，我强烈建议周四免费参观。 酒店和周边地区有太多值得一看、值得一玩的地方，我们一定会再来的。这里是放松身心、享受乐趣的完美之选。房间干净整洁，食物美味，地理位置优越。 （原文） A Fantastic Getaway at Hotel Avalon My recent stay at the Hotel Avalon was nothing short of wonderful. The highlight for us was definitely the multiple pools. We spent most of our days relaxing poolside and enjoying the fantastic service (I recommend the adult only pool with the view of the San Jacinto peaks). The entire staff was incredibly hospitable, but a special shout-out goes to Elroy, Bryan, and Christina, who we got to know by name. Their service made our time even more enjoyable. And let's talk about the food and drinks! The smash burger, which also came in slider form, was packed with flavor and was the best thing on the menu. I also highly recommend the garden cooler, a refreshing cucumber gin mix perfect for a hot day. The hotel's location is another huge plus. It's just a short walk to the main strip, which made it easy to explore the area. We also loved that it's located near the Historical Tennis Club neighborhood, where we admired the beautiful mid-century architecture that Palm Springs is famous for. The Architecture Museum is also close by, and I highly recommend visiting on a Thursday when admission is free. With so much to see and do both at the hotel and in the surrounding area, we'd come back again in a heartbeat. It was the perfect place for a relaxing and fun vacation. Clean rooms, great food & location.

（由 Google 翻译）我住的房间和精神病院的区别可能就在于一扇窗户。除此之外，我实在不明白为什么会有那么多好评。 我们的热水坏了，但还好不是冰凉的，所以我只能勉强忍受，因为当时很热。墙很薄，门密封性很差，白天根本没法安宁。我听到的只有没完没了的蝉鸣，简直要把我逼疯了。 工作人员很有礼貌，服务也不错，但我投诉后他们却不肯换房间。因此，我给三星。 我不会再住这里了，建议去别的地方看看。 （原文） The difference between an asylum and the room I had might be a window. Other than that, I truly don't understand the positive reviews. Our hot water wasn't working but fortunately it wasn't ice cold so I just dealt with it because it was hot. The walls were extremely thin and the doors poorly sealed, which meant there was no peace or quiet during the day. All I could hear were nonstop cicadas, and it drove me crazy. The staff were polite and the service was fine, but they would not change my room after my complaints. For that reason, I am giving 3 stars. I would not stay here again and recommend looking elsewhere.

（由 Google 翻译）首先，我想说一下，酒店员工太棒了。我的评论和员工本身无关。话虽如此，酒店网站上的照片和我们之前看到的完全不一样。我们刚到这家酒店的时候非常失望。房间很脏，有异味，而且非常老旧。他们想换新家具，想让房间现代化，结果却只是给猪涂了口红……到头来，它还是一头猪。墙壁和天花板都很薄……我们能听到楼上的人说话，就好像他们就在我们房间里一样；工作人员总是推着洗衣车和垃圾车在外面走来走去……我们整整三天都没睡好。我总能发现虫子在地板上爬来爬去……真是恶心。停车场太糟糕了，酒店本身的标识也不清晰，晚上很难找到。他们的健身中心缺乏亮点，而且网站上的介绍也确实如此。预订之前请多加小心...如果您预订了，请不要根据网上看到的内容抱有太高的期望...如果您没有太多期望，那就没问题了。 （原文） First, I want to share that the staff was incredible. My review has nothing to do with the staff. That said, this is not at all what the pictures reflect on their website. I was so disappointed when we arrived at this hotel. The room was dirty, it smelled and it was very old. They put newer furniture in there to try and modernized it, but they just put lipstick on a pig...at the end of the day it was still a pig. The walls and ceilings were very thin...we heard the people upstairs from us as if they were in the room with us, the staff walked outside pushing laundry and garbage carts at all hours...we did not once get a good night sleep the entire 3 days. I kept finding bugs walking across the floor...it was just gross. The parking is horrendous and the hotel itself is not clearly marked so finding it at night proved to be quite difficult. They fitness center lacked luster and again isn't was is presented on the website. Please beware before booking here...and if you do, please don't have high expectations based on what you see online...if you don't expect too much, you'll be fine.

（由 Google 翻译）我们本来计划两周后在这里进行一年一度的家庭旅行。结果收到短信说他们的一个泳池因施工关闭了，这立刻触发了警报。我打电话过去，前台确认我们入住期间会有施工，噪音等等。他们确实说我们可以步行去姐妹酒店，但隔壁就是施工噪音，这怎么能让人放松呢？不得不取消了预订，真遗憾这家酒店竟然决定在夏天而不是冬天进行施工。 （原文） We WERE going to stay here in two weeks for our annual family trip. Got a text that one of their pools is closed for construction which immediately set off alarms. I called and the front desk confirmed that there will be active construction during our stay, noise and all. They did say we can walk over to the sister property but how is that relaxing with construction noise right next door? Had to cancel, such a bummer that this hotel decided to do this in summer and not in winter.

（由 Google 翻译）在我入住的最后一个小时之前，这家酒店本来应该给我五星好评。以前我住过很多次，当时是维克罗伊酒店和阿瓦隆酒店。当时我正在泳池边放松，却被要求在下午4点前离开。说实话，这让我很不安，因为我当时真的很享受安静放松的时光。我都不知道该说什么了。回家后，我唯一的感受就是深深的不安。 （原文） This would have been a five star until my last hour on the property. I’ve stay so many times in the past when it was the Vicroy and Avalon. I was relaxing at the pool and was asked to leave the property by 4PM. Honestly, very disturbed by this as I was truly enjoying quiet relaxing my time. Not even sure what to say. Really deeply disturbed is the only way I will be feeling when I return home.