(由 Google 翻译)被坑了!!一点印象都没有!!说实话我不喜欢写这种评论,但又觉得不得不写……评论很长,但必须解释一下……他们来图罗斯角了!!我特别兴奋,因为我们这里没什么好吃的外卖,尤其是亚洲菜,菜单看起来棒极了!!但是,如果可以不给星,我宁愿……
然而,简直是一场噩梦!!几周前,我点了两份牛肉面,里面有牛肉、蔬菜和面条,配上酱油……花了44美元。后来我去取的时候,他们告诉我牛肉用完了,所以用鸡肉代替了……我说没事,没事,然后就花了将近45美元……
回到家,打开碗,发现上面基本上都是切碎的面条,几乎没有蔬菜,上面散落着一些看起来像“面包屑”的东西……看来他们不仅牛肉用完了,鸡肉也用完了,蔬菜也用完了!!他们好像把一口大小的鸡肉用微型刨丝器刨成了面包屑大小的块!!
印象很差……如果他们当时坦诚相待,打电话说肉和大部分蔬菜都卖完了,我还能理解,这种情况是会发生的……他们本可以让我们提供选择,要么只买面条和酱油,价格低得多,要么给我们退款……
我们收到的菜,我5分钟就能做好,而且价格只是收费的一小部分……他们居然收了我全价,就为了些碎面和酱油??
人都是辛苦赚钱的,就像他们一样,所以如果有人买了东西,就应该拿到他们点的货,或者至少,诚实点,不要对你不仅没有提供,还欺骗别人,让他们相信他们能以全价买到你根本没提供的东西收取全价……
太没有职业道德了!!我不会为了面条和酱油花20多美元,明明说是鸡肉,却一点肉都没有!!抱歉,我觉得我得说点什么……我们真的非常失望,感觉被骗了……真希望我拍了照片,但忘了,我爸爸可以作证!!
编辑,回复店主的回复!!我收到了回复,对于日期上的误解,我向店主道歉,因为我是在他们入住的第二周留下的评价,我在第二周看到他们之后,他们就在那里,我决定写评价,但发生这种事时,我并不知道这是他们入住的第一周……我不知道他们在这里待了多久……但是,我觉得他们完全误解了我评论的重点??
不管他们开了多久,事实是,他们没有坦诚地告诉我所有肉和大部分蔬菜都卖完了,却还胆敢欺骗我,说他们有鸡肉(尽管我不太喜欢鸡肉,但我还是欣然接受了),结果发现鸡肉几乎看不到一盎司,现在想想,可能只是一点炒鸡蛋,是这道菜的一部分,而且只为面条和散蛋却要收全价。我非常肯定,任何人,包括他们自己,如果只为了一些面条、一点点鸡蛋和蔬菜,再加一点酱油,每道菜要收20多美元,x 2,都不会高兴的!!
我认为店主的回复应该承认,我不是在抱怨他们缺货,而是他们谎称牛肉缺货,用鸡肉来代替,结果发现牛肉和鸡肉都没有,或者连一块可以辨认的鸡肉都没有,那很可能是鸡蛋,他们欺骗了我,并向我收取了全价!!请您以后对顾客诚实,不要欺骗顾客,然后对无法送达的订单收取全价。我真的很抱歉不得不留下这样的评论,我不喜欢这样做,但老实说,我觉得我不得不这样做。我无意损害这家店的生意,但他们的做法真的是非常不可接受的。下次告诉顾客真相,不要只是为了赚快钱而拿钱来!!
(原文)
RIPPED OFF!! NOT IMPRESSED!! I honestly don’t like leaving these type of reviews, but felt I had to.. it’s a long review but need to explain.. They came to Tuross Head!! I was VERY excited, as we don’t have much here in nice takeaways especially Asian food, and the menu looked AMAZING!! BUT, if I could give NO stars, I would..
HOWEVER, what a nightmare!! A couple weeks ago, I ordered 2 beef noodle dishes with beef, greens, noodles in a soy based sauce.. paid $44, was told AFTER, I got there to pick them up, that they ran out of beef so they made it with chicken.. I said ok, no worries, and paid almost $45..
Got home, opened the dishes, turns out the dishes were basically chopped up noodles with BARELY any veg, and what looked looked like “bread crumbs” scattered sparsely throughout.. It seemed they ran out of not just beef, but chicken too, AND veggies!! They seemed to have taken ONE bite size piece of chicken and grated it on a micro plane grater into bread crumb size pieces!!
NOT IMPRESSED.. if they had have just been honest, and called and said they ran out of meat and most veggies, I could understand, that can happen.. They could have just given us the option to either charge MUCH less for just noodles and soy, or given the option of a refund..
For what we received, I have could have made in 5 minutes for A FRACTION of the cost I was charged.. They basically charged me FULL price, for some chopped up noodles and soy sauce??
People work hard for their money, just like they do, so if someone purchases something, then they should get what they ordered, OR at least, be honest and don’t take full price for something you have not only not provided, but deceived someone into to believing they were getting to make full price on something you didn’t provide..
VERY POOR ETHICS!! I am NOT paying over $20 for some noodles and soy sauce, when told it had chicken, but there was NO meat at all!! Sorry, but I felt I had to say something.. We were so VERY disappointed and felt RIPPED OFF.. Wish I had taken a photo, but forgot, but my father can attest to this!!
EDIT, in response to the owners response!! I received a response, and I apologise to the owners for the misunderstanding in the dates, as I left the review on their second week, after I saw them on the second week they were there when I decided to make the review, but had no idea it was their first week here when this happened.. i don’t know how long they have been here for.. However, i think they have COMPLETELY MISSED the point of my review??
Regardless of how long they have been there for, it was the FACT, that they were NOT transparent and honest enough to tell me they ran out of all meat and most veg, but still had the audacity to deceive me, say they did chicken (which I happily accepted, despite, not even liking chicken that much), but went with it, when it turned out there was barely an ounce of visible chicken, and now that I think about it, it may have just been a bit of scrambled egg, which is part of the dish, and was STILL CHARGED FULL PRICE for ONLY noodles and scattered egg, which I am more than sure, anyone, including they themselves, if charged $20+ per dish, x 2, for only some noodles, a tiny bit of egg and veg, with a splash of soy sauce, would NOT be happy about!!
I think the response from the owner, should recognise that, I am not complaining that they ran out of goods, it was THE FACT they said, and deceived that they ran out beef and did it with chicken, only to find there was neither, or barley a recognisable bit of chicken which actually was probably egg, and deceived me, and charged me FULL price!! Please, in future, just be HONEST with customers, and don’t DECEIVE people and then charge them FULL PRICE on an order you can’t deliver.. I am truly sorry to have to leave a review like this, I don’t like to, but honestly felt I had to.. I don’t mean to do harm to this business, but it really was extremely unacceptable to do what they did.. next time give the customer the truth and don’t just take there money to make a quick buck!!