The Hills Shire中12家最佳美国餐厅

（由 Google 翻译）周五晚上9点左右去的，尽管我是店里为数不多的顾客之一，但他们花了15分钟才上菜。食物新鲜多汁——我点了一份贝蒂双层汉堡，吃起来很饱，他们放了大量腌菜和洋葱，提升了口感，但培根太咸了，吃起来很难受。价格是18美元，对于一个汉堡来说，价格合理，甚至不算贵。总的来说，体验还不错，我一定会再来尝尝他们的鸡肉汉堡。 （原文） Went there around 9 pm on Friday night and they took 15 min to serve my order despite me being 1 of the few customers in the store. The food was fresh and juicy - ordered the Betty’s double and it was quite filling, they put generous amounts of pickles and onions which enhanced the taste but the bacon was very salty and unpleasant to eat. Price was $18 which is reasonable if not steep for a single burger. Overall, a decent experience and would definitely come back to try one of their chicken burgers.

（由 Google 翻译）Betty's 的汉堡总是那么美味！我们点了一份经典汉堡和一份双层经典汉堡，还额外加了一块蘑菇饼，美味又满足。薯条很新鲜，酱汁也像*厨师之吻*一样🤭 强烈推荐，美味又快捷！ （原文） Always delicious burgers at Betty's! We ordered 1 classic and 1 double classic with an extra mushroom patty, it was delicious and satisfying. Chips were fresh and the sauce was *chefs kiss* 🤭 Highly recommend for a yummy quick bite!

（由 Google 翻译）来这里吃午餐。我们点了四个汉堡。价格这么低，汉堡量太小了。尝试了龙虾卷（菜单有限），非常失望。我能尝到鱼腥味。汉堡很平，没什么胃口。面包很软，但光有好吃的面包是不够的。这是一家汉堡店。总的来说味道还行，没什么特别的。我吃过更好的。 （原文） Came here for lunch. We ordered 4 burgers. Very small burger for the price you pay. Tried lobster roll (limited menu) pretty disappointed. I can taste the fishiness. The burger pretty flat and not really appetising. The bun is really soft but you can't win by just having a great bun. It's a burger restaurant. Overall taste alright nothing special. I had better ones.

（由 Google 翻译）我之前在这家店的用餐体验一直都很好，尤其喜欢他们提供素食选择。他们的汉堡通常都很美味。 可惜的是，上次我点蘑菇汉堡的时候，煎蘑菇饼没煎透——是冷的，根本没法吃。这次体验很令人失望，尤其是之前在这里吃过很棒的汉堡之后。 感觉他们人手可能不够，店里不够整洁，不过服务态度很好，员工也很友好。 （原文） I’ve generally had great experiences at this place, and I really appreciate that they offer vegetarian options. Their burgers are usually pretty good. Unfortunately, the last time I tried the Shroom burger, the fried mushroom patty wasn’t cooked long enough - it was cold, and I couldn’t eat the burger. That experience was disappointing, especially after having had great burgers here before. It seems like they might be short-staffed, as the place could be a bit tidier, but customer service is good and friendly.

（由 Google 翻译）这家店的员工非常热情友好，总是确保你的订单准确无误，并且待人亲切。取餐后很快就会拿到取餐器，考虑到汉堡都是现点现做，所以上菜速度很快！音乐还算可以接受，音量也不大，不过桌子之间的距离可以再拉开一些，因为有时候在人群中走动会有点尴尬。但食物每次都很美味。 （原文） This place has very welcoming and kinds staff who always make sure your order is correct and treat everyone with kindness. You are quickly given a buzzer for food and it doesn’t take long considering every burger is made to order! The music is bearable but isn’t loud but tables could be further apart as sometimes it’s awkward getting around people. But food is good every time

（由 Google 翻译）汉堡还不错，就是份量有点小，价格也贵了点。可惜的是，所有东西都要单独付费，连酱汁都一样。现在我们去的时候正好赶上他们周二的特价。 （原文） Burgers are pretty good, just a tad small for its price. Unfortunate that you have to pay for everything separately, right down to the sauce. Now we time our visits with their Tuesday deal.

方便，服务好

服务挺好的

不错的餐厅

（由 Google 翻译）一位名叫Tria的年轻女士为我服务，她热情友好，从周五晚上到周六早上，她的服务无可挑剔。 由于麦当劳的“每单限购一项”政策，而我又决心兑换多份，所以我一共下了20多份订单。Tria耐心、专业地处理着每一份订单，脸上总是挂着真诚的微笑。她临危不乱的优雅和始终如一的积极态度，让这次体验令人难忘。她完美诠释了优质客户服务的精髓。 （原文） I was served by a delightful young lady named Tria, whose service from Friday night into Saturday morning was absolutely impeccable. Because of McDonald’s policy of one deal per order, and my determination to redeem many, I placed over 20 separate orders. Tria handled each one with patience, professionalism, and a genuine smile. Her grace under pressure and unwavering positivity made the experience truly memorable. She exemplifies what great customer service should be.

（由 Google 翻译）今天早上我在这家麦当劳的经历非常糟糕。 我开车驶入得来速通道，当时只有我一辆车。这家店有两条点餐通道，我只用了一条，并没有挡住任何人。 当店员问我是否通过手机应用点餐时，我说是的，并且只需要一点时间下单。然而，尽管没有其他顾客在排队，这位店员却一直催促我。甚至有一次，他们还让我把车开出去再回来，这完全说不通。 我听不清店员的性别，因为我是通过对讲机听到的，但感觉他们的声音很年轻。无论如何，他们的态度令人无法接受。 从我开始手机点餐到拿到订单号，总共不到一分钟。我没有耽误任何人，他们没有任何理由这样对待我。他们的语气和态度非常粗鲁，让我感到非常不舒服。 这种客户服务完全不可接受，我希望管理层能够认真调查此事。 （原文） This morning I had a very disappointing experience at this McDonald’s. I drove through the drive-thru and was the only car there. The store has two ordering lanes, and I was using just one of them, without blocking anyone. When the staff member asked whether I was ordering through the app, I said yes and that I only needed a moment to place the order. However, the employee kept rushing me repeatedly, even though there were no other customers waiting. At one point, they even asked me to drive out and come back in, which made absolutely no sense. I could not tell whether the staff member was male or female because I was hearing them through the speaker, but their voice sounded quite young. Regardless, the attitude was unacceptable. From the moment I started the mobile order to the moment I received my order number, it took less than one minute. I did not delay anyone, and there was no reason to treat me this way. Their tone and attitude were very rude and made me feel extremely uncomfortable. This is completely unacceptable customer service, and I hope the management will look into this incident seriously.

（由 Google 翻译）2025年11月20日上午10点那天，麦当劳的员工们表现得非常出色。从热情洋溢的点餐员，到笑容满面、态度亲切的服务员，再到食物的品质，一切都令人赞叹。这次麦当劳体验让我心情愉悦，度过了美好的一天。向那些依然对工作充满热情和敬业精神的员工们致敬！ （原文） Whoever the crew were at 10am on 20/11/25 did a phenomenal job. From the order taker with amazing enthusiasm, presenter with a happy glow and attitude, to the form of the food, all amazing. Made my day having a proper joy filled Maccas experience. Kudos to those who still provide a substantial amount of care and respect into their jobs!

（由 Google 翻译）多亏了Olivia，我在麦当劳的体验非常棒！她拥有出色的客户服务技巧，非常友好、细心周到，让我感到宾至如归。能受到如此积极热情的接待总是令人愉悦。Olivia的友善和热情态度真的让我的用餐体验更加美好！🌟 （原文） I had a great experience at McDonald’s thanks to Olivia! She had excellent customer service skills, very friendly, attentive, and made me feel truly welcomed. It’s always nice to be greeted with such positivity. Olivia really made my visit a lot better with her kindness and great attitude! 🌟

这家店是我吃所有的薯条最好吃的一家,

薯条很赞

😊😊😊

（由 Google 翻译）我平时很喜欢Hungry Jack's，但这家店真是令人失望。菜品质量低劣，份量又小。鸡块没烤熟，味道糟透了。我们点的冰淇淋大部分都是空心的——他们只是在杯子边缘涂了一层薄薄的冰淇淋。总体体验非常糟糕 （原文） I usually love Hungry Jack’s, but this branch was really disappointing. The food was low quality and the portions were small. The chicken nuggets were undercooked and tasted awful. The ice cream we ordered was mostly hollow in the middle – they had just spread a thin layer around the sides of the cup. Very poor experience overall

（由 Google 翻译）培根豪华汉堡简直太好吃了，薯条也比竞争对手好吃多了。抱歉照片不多，食物太好吃了，我都忍不住停下来拍照，不过下次我会再拍一些。 店面整洁，员工友善，周围停车位充足。绝对值得一去。 拍了照片，但效果不太理想。满意👍 （原文） The bacon deluxe burger was a ripper and the chips are so much better than the obvious opposition. Apologies for the lack of photos , food was too good to pause for photos but I’ll get some next time . Good tidy outlet , pleasant staff & plenty of parking all round . Worth a visit for sure Photos taken but they don’t do much justice . Satisfied 👍

（由 Google 翻译）这里的客服简直就是个笑话——粗鲁、冷漠，而且明显一点都不在乎。要番茄酱，结果收到的却是一副无礼的表情。既没有道歉，也没有酱汁，完全没有水准。汉堡？看起来像是地震时蒙着眼睛拼出来的。这家店以前很稳固，但现在的经理魅力十足，就像湿袜子一样，客服技巧却像砖头一样。汉堡冷冰冰的，鸡块干巴巴的，一点儿也不用费心。与其说这是家餐厅，不如说是快餐怪胎秀。除非你喜欢失望加冷漠，否则最好避开这里。 （原文） Customer service here is a joke—rude, dismissive, and clearly couldn’t care less. Asked for ketchup, got attitude instead. No apology, no sauce, no standards. The burger? Looked like it was assembled blindfolded during an earthquake. This place used to be solid, but now it’s run by a manager with the charm of a wet sock and the customer service skills of a brick. Cold burgers, dry nuggets, zero effort. It’s less of a restaurant and more of a fast-food freak show. Avoid unless you enjoy disappointment with a side of indifference.

（由 Google 翻译）我通常不会写差评，但这次实在忍不住。那天气温高达33度，我买了一杯加了额外糖珠的冰冻可乐，想要里面多放10颗糖珠，还特意付了钱，结果一颗都没有，真是太失望了。昨天我买冰冻可乐的时候也加了糖珠，结果一颗也没有，所以我下次特意要求多加，结果这次加了糖珠反而更少了。而且，开车去得来速窗口取餐竟然花了10分钟，窗口中间的排水沟很不安全，应该盖起来。除非糖珠的问题能得到改善，否则我不会再来了。 （原文） usually never write bad reviews but this is needed just bought a frozen coke with extra bursties on a 33° day wanting extra bursties in my drink to have about 10 dangling on top and paid extra just to have none so very very disappointed but yesterday i bought frozen coke with bursties and there was none so i wanted extra bursties next time and then i got less with saying extra and it also took 10 minutes to go through the drive though and the drain in the middle of the drive through was very unsafe and should be covered will not be returning unless the burstie situation is improved

（由 Google 翻译）这家麦卡的客户服务是我见过最差的，尤其是夜班团队。我见过送货司机等了二三十分钟都没人理睬，而员工们则从他们身边走过，全神贯注地聊天或刷手机。 夜班管理人员懒得令人难以置信。他们让员工站着无所事事，对顾客，尤其是送货员都置之不理。他们让送货员站在外面受冻，却没人理睬。 这家麦卡分店的老板真的需要好好检讨一下夜班员工的工作态度了。保留这样的团队会损失很多钱。 （原文） This Macca’s has the worst customer service I’ve ever experienced, especially the night team. I’ve seen delivery drivers left waiting for 20 to 30 minutes without being acknowledged, while staff walk past them, completely absorbed in chatting or scrolling on their phones. The night management are shockingly lazy. They allow their team to stand around doing nothing, ignoring both customers and ESPECIALLY delivery couriers. They left them standing outside in the cold without being acknowledged. Whoever owns this Macca’s branch seriously needs to review the night staff’s work ethic. You’re losing a lot of money by keeping this team in place.

（由 Google 翻译）不幸的是，这已经是第二次收到不完整的玩具了，真是太可惜了。我家小朋友很喜欢这些玩具，这已经是第二次收到没有玩具的情况了，现在他们把所有的东西都忘了，连额外付费的都忘了。 这是他们最后一次叫我送货了。 绝对不推荐这个地方。 （原文） Unfortunately is the second time that my delivery came incomplete, its a shame, my little one love the toys and is the second time that thr toy didn't come with the delivery, now they forgot all the saices even the extra paid ones. Last time requesting delivery ever. Definitely don't recommend this place.

（由 Google 翻译）每次服务都糟透了。 这里的员工就像听不见你说话一样——我大声说了几次“你好”，结果他们完全无视我，连看都没看一眼。他们不是忙，只是根本不在乎。 没有耐心，没有尊重，连基本的礼貌都没有。我一直尽量避免去这家麦当劳，但今天别无选择。出乎意料的是——情况仍然糟糕。 如果你连礼貌地问候顾客都做不到，那你就不配拥有他们的生意。继续这样下去，你会失去更多顾客。尊重是双向的。 （原文） Terrible service every single time. The staff here just pretend they can’t hear you — I literally said “hello” loudly a few times and got completely ignored. Not even a glance. It’s not that they’re busy, they just don’t care. No patience, no respect, no basic courtesy. I always try to avoid this McDonald’s, but had no other choice today. Surprise surprise — still terrible. If you can’t even acknowledge a customer properly, you don’t deserve their business. Keep going this way, and you’ll lose even more customers. Respect goes both ways.

（由 Google 翻译）绝对是我最糟糕的体验！我连续两天订餐，两次都缺货。 第一天，我点了套餐，但只收到了汉堡，没有薯条，也没有饮料。第二天，我的订单少了两瓶大杯可乐。 10月7日，我打电话找经理，她完全没有帮助，说话像个机器人。她的回复是：“每个人都会犯错——我们的员工只有14、15岁，你还能指望什么？” 这是什么态度？我们付了全价，却两次收到不完整的订单！完全无法接受。 （原文） Absolutely the worst experience ever! I ordered two days in a row, and both times items were missing. On the first day, I ordered combo meals but only received the hamburgers, no fries and no drinks for both orders. The next day, my order was missing two large Cokes. When I called on 7 Oct to speak with the manager, she was completely unhelpful and spoke like a robot. Her response was, “Everyone makes mistakes — our staff are only 14–15 years old, what do you expect?” What kind of attitude is that? We paid full price and received incomplete orders twice! Totally unacceptable.

（由 Google 翻译）员工显然不关心顾客，服务糟透了。我点了一杯咖啡，结果只端上来一杯温牛奶，喝起来像洗碗水。不知道是麦当劳减少了咖啡豆用量，还是咖啡师是个学生。总之，他们虽然降低了成本，却损失了顾客，所以最终还是亏了。 （原文） Staff clearly do not care for the customer, the service was terrible. I ordered a coffee and all I got was a cup of warm milk that tasted like dishwater. Not sure if McDonalds are cutting back on coffee beans or the barista was a school student. Either way they are cutting output costs but loosing customers so in the end they come out behind.

（由 Google 翻译）印象深刻，这话一点儿也不夸张！周日晚上，Ashlee 的服务让我惊叹不已，她出色的客户服务和热情周到的态度让我倍感亲切。她总是笑容满面，服务也非常出色。希望下次还能见到她！ （原文） Impressed is an understatement! I was blown away by the amazing customer service and welcoming attitude I felt when being served by Ashlee on sunday night. She has a great big smile on her face and delivered outstanding service. Hope to see her next time!!

（由 Google 翻译）这次用餐体验糟透了。 女服务员和男经理态度极其恶劣，而且带有种族歧视。他们显然很不情愿为外国人服务。我在悉尼从未遇到过这种歧视——尤其是那位男经理的行为，更是令人震惊。 这里是麦当劳，不是免费餐厅——我们是付费用餐的。请学会尊重顾客。 真是令人失望且极其不专业的客户服务体验。 （原文） Facing a terrible experience here. The lady staff and the male manager were extremely rude and acted in a racist manner. They clearly seemed unhappy serving foreigners. I’ve never faced this kind of discrimination anywhere in Sydney — especially shocking from that male store manager. This is McDonald’s, not a free food outlet — we pay for our meals. Please learn to respect your customers. What a disappointing and unprofessional customer service experience.

最近不知道是不是换老板了。服务员态度很差，像谁欠她钱一样冷着脸。 食物涨价了，分量还变少了。鱼和薯条齁咸的。 和一年前比差远了，再也不会买了。

（由 Google 翻译）从中央海岸前往尝试这个关节。 2025 年 2 月 6 日星期四午餐时间左右。对他们的服务非常失望。柜台的女孩并不粗鲁，但没有表现出任何礼貌，现在欢迎我购买。我带着友好的微笑问菜单上有什么鱼，她的回答是，检查一下板子。我惊呆了。我没有戴眼镜，想听听他们是否有当天的鱼，或者我是否能买到鲷鱼或鲯鳅鱼，但她不愿意帮忙，这让我感到震惊。 隔壁是一家烤肉店，有 7 个人在等待上菜。我加入了他们的队列。客户服务是将人们带到柜台的关键。而这个女孩的公关为零。她让公司损失了 120 布克斯左右，因为我有 6 个人的订单。真可惜，希望你能改善你的客户服务。顺便说一句，我在那里坐了二十分钟，没有看到一个顾客走向柜台。想法可以解释这一点。我真诚地希望我的反馈得到考虑以改进 （原文） Travelled from central coast to try at this joint . On 6th Thursday Feb 2025 around lunch time . Was quite dissapointed at their service . The girl at the counter wasn’t rude however did not show any courtesy now made me welcome to buy . With a friendly smile I asked what fish is on the menu , her response was, CHECK THE BOARD . I was stunned . I didn’t have my glasses and wanted to hear if they had a fish of the day or if I could get snapper or mahi mahi, her unwillingness to be helpfully stunned me. Next door is a kebab place and had 7 people waiting to be served . I joined their que . Customer service is the key to bringing people to the counter. And this girl had zero PR . She made the company lose 120 bux or so as I had order for 6 people . What a shame and hope you improve your customer service . By the way I sat there for twenty minutes and did not see one customer go to the counter . Thought that explains it .I sincerely hope my feedback is looked into to improve

（由 Google 翻译）今天在吃饭时点了一个巨型鱿鱼汉堡，服务员是单音节的，不友好，在打电话时戴着耳机和我说话。体验非常糟糕，并模仿了为什么糟糕的服务会成就或毁掉一家餐厅。尽管我向服务员点了菜，而服务员是负责做饭的，但她还是花了 5 分钟才开始做饭，因为她正在和其他人打电话（假设是朋友，因为她正在微笑）应该被解雇。 22号周日上午9点30分购买 （原文） Ordered a mega calamari burger today in a meal, server was mono syllabic, unfriendly, on their phone and had an earbud in whilst talking to me. Experience was shockingly bad and emulated why bad service makes or breaks a restaurant. Even tho I ordered w the server and the server was the one to make the food, she took 5 minutes to get round to making the food as she was talking to someone else on the phone (assumption it was a friend as she was smiling) Should be fired. Bought at 9.30am on Sunday the 22nd

（由 Google 翻译）点了碎鱼汉堡和炸鱼和薯条。面包又干又不新鲜，墙上的图像有西红柿，但正如你所看到的，我没有，而且生菜也很旧。在我点之前，炸好的鱼和薯条肯定已经炸过好几次了，因为里面的鱼非常干，而且你可以看到，面糊几乎快要硬了，薯条也不能吃。我们还要求薯条上不要加盐，但他们上面有盐。我附上的照片是在我把它扔进垃圾箱之前拍摄的。再也不会在那里吃饭了。 （原文） Ordered crumbed fish burger and battered fish and chips. The bun was dry and stale, the image on the wall had tomatoes but as you can see I got none, plus the lettuce was old. The battered fish and chips must’ve been flash-fried multiple times before I ordered because the fish inside was extremely dry and as you can see the batter is literally on the verge of being rock hard and the chips were also not edible. We also asked for no salt on the chips but they had salt on it. The photos I’ve attached were taken just before I chucked it in the bin. Never eating there again.

（由 Google 翻译）这个地方曾经很好，但现在不行了。食物的质量已经下降。要求烤鸡肉汉堡被弄碎了。汉堡很干，没有味道。不会回来。 （原文） This place used to be good, but not anymore. The quality of food has gone downhill. Asked for Grilled Chicken Burger got Crumbed. The burger was dry and had no flavour. Will not return.

（由 Google 翻译）先生做饭的时候真好吃。当女孩或女士在那里时，继续走……巴拉拉煮得太熟了，味道像橡胶。薯片是油腻的，其中一半是空心的。当家里无法吃饭时，2 餐外卖价格为 23.00 美元。如果我们至少能吃到它，我会很高兴。但不行。请退款 （原文） When the gentleman cooks its nice. When the girls or ladies are there keep walking... Bararra was over cooked taste like rubber. Chips were oily and half of them were hollow. 2 meals takeaway at $23.00 when home un eatable. I would be happy if we could at least eat it. But No. Want money back please

（由 Google 翻译）体面的食物，价格又好又便宜 （原文） Decent food for a very good and cheap price

点了一份套餐，ribs非常好吃，汉堡🍔也不错，当天的几位服务员都非常的nice.服务态度超级好，晚饭时间，客人比较多，非常忙碌，但是她们也顾及到了每位客人

（由 Google 翻译）我总是发布一张所选盘子里的食物的照片以供审查， 但汉堡实在太好吃了，这次我寄了一个空盘子！ 这就是他们的神奇之处——什么都没有落下。 我强烈建议尝试一下！ （原文） I always post a picture of the chosen plate with food for review, But the burgers were so delicious that this time,I’m posting an empty plate! That’s how amazing they were -nothing was left behind. I highly recommend giving them a try!

（由 Google 翻译）美味的食物，优质的服务，而且周围环境非常好。相对于所提供的数量，食物有点贵。服务又好又快。有几个选择，所以这是一个适合团体或孩子一起去的好地方。他们提供清真肉，尽管菜单上也有猪肉。 户外也有很好的加热座位。街上停车位有点难找，但从 Norwest Boulevard 可以到达的购物中心停车场有足够的空间。 （原文） Good food, great service, and really nice surrounds. The food is a bit pricey relative to the quantity served. Service is good and fast. There are a few choices so it's a decent place to go with a group or kids. They serve halal meat although pork is also on the menu. Good heated seating outdoors as well. Parking is a bit tough to find on the street but the shopping centre parking which is accessible from Norwest Boulevard has plenty of space.

（由 Google 翻译）周日晚上和朋友一起去的，我们被引导到外面的一张桌子（优先选择外面的座位）。室外座位区一半的灯光非常裸露，这使得坐在黑暗中的体验变得不愉快。 我们通过桌子上的二维码选项订购了食物（您也可以从前面的柜台订购）。走进去，要求服务员确保由于过敏而可以从汉堡中去除一种成分（酱汁），因为在线订购选项上没有请求/修改或去除成分的选项。 上菜至少要等20分钟，服务员向我保证，为了防止过敏，成分已被去除，这一点我很感激。食物很好吃，排骨比我们想象的要小。他们忘记提供餐具，所以我不得不回去索取。 （原文） Visited on a Sunday night with a friend, we were directed to a table outside (preference for outside seating). Very bare lighting outside on one half of the outdoor seating area which makes the experience unpleasant, sitting in the dark. We ordered our food via the QR option on the table (you can also order from the counter at the front). Went inside and requested the waiter to ensure that one ingredient (sauce) can be removed from the burger due to allergies, as there is no option to request/modify or remove ingredients on the online ordering option. There was a minimum 20 minute wait for the food, waiter assured me that the ingredient was removed to cater for allergy, which was appreciated. Food was nice, ribs smaller than we expected. They forgot to provide cutlery, so I had to go back inside to request for it.

（由 Google 翻译）温暖舒适的餐厅，可惜菜单上选项太多，有点让人眼花缭乱！我竟然找不到单点羊排的选项，有点失望。不过，我超爱他们的老式芝士汉堡，太好吃了！ （原文） Lovely warm spot, but their menu has so many options that it’s a bit overwhelming! I couldn’t find a standalone lamb ribs option, which was a little disappointing. However, I absolutely loved the Old School and Cheese Burger it was delicious!

（由 Google 翻译）第一次和妻子一起去，因为我们碰巧在附近。这家餐厅氛围很棒，氛围舒适，员工友好。当时正值午餐高峰期之前，所以我们很容易就找到了座位。你可以使用餐桌上的二维码点餐，也可以到柜台点餐，这点很贴心。 我们点了共享排骨套餐，包含两个汉堡（任选一个）、排骨（任选一个）和一份大份薯条。我们点了柠檬香草烤鸡肉汉堡和老式芝士汉堡。排骨我们选了猪肉。我们还加了一份辣味布法罗酱炸鸡翅。 食物上桌时，我们真的惊艳到了。汉堡真的非常美味，风味浓郁，烹饪得恰到好处。鸡翅也同样令人印象深刻，味道鲜美，劲道十足。所有食材都很新鲜，烹饪得也非常精致。我和妻子分享了每个汉堡的一半，以便更好地品尝，我们都觉得它们非常棒。 排骨鲜嫩多汁，味道浓郁，份量也恰到好处。总的来说，我们印象非常深刻。氛围很棒，员工热情友好，菜品也绝对到位。我绝对会再来的。强烈推荐。 （原文） Went in for the first time with my wife as we happened to be in the area. The place had a really nice vibe. Pleasant atmosphere and friendly staff. It was just before the lunch rush so we found a seat easily. You can either order from the QR code at your table or go up to the counter, which is a nice touch. We went with the share ribs meal which included two burgers of your choice, ribs of your choice, and a large serve of chips. We picked the lemon and herb flame grilled chicken burger and the old school cheeseburger. For ribs we chose pork. We also added a side of fried chicken wings tossed in spicy buffalo sauce. When the food came out we were honestly blown away. The burgers were seriously delicious. Packed with flavour and cooked perfectly. The chicken wings were just as impressive with amazing flavour and a great kick. Everything was fresh and well prepared. My wife and I shared half of each burger to get a fair taste test and we both agreed they were excellent. The ribs were tender, full of flavour, and just the right size for the meal. Overall we were very impressed. Great vibe, lovely staff, and food that absolutely delivered. I can definitely see myself coming back. Highly recommend.

（由 Google 翻译）和朋友在 Norwest 的 Ribs and Burgers 吃了午餐，这是一次美妙的经历！服务是一流的——友好而周到。食物绝对美味，气氛热烈而诱人。这个地方的一切都恰到好处。强烈推荐！ （原文） Had lunch at Ribs and Burgers in Norwest with a friend, and it was a fantastic experience! The service was top-notch — friendly and attentive. The food was absolutely delicious, and the atmosphere was warm and inviting. Everything about this place was spot on. Highly recommend!

（由 Google 翻译）波尔图鲁斯山镇中心——服务简直令人无法接受。 我受够了。这已经是我第三次在这家店点辣椒餐了，而且第三次他们竟然完全没放辣椒。尽管我每次都明确要求加辣椒，但回到家却发现同样的错误又出现了。这不仅仅是疏忽——而是彻头彻尾的粗心大意，表明这家店根本不重视顾客，也不认真对待他们的订单。 真正让我火冒三丈的是经理的回应。我提出这个问题后，他们给我打了个电话——不是真诚地道歉或纠正问题，而是说下次点餐可以减免3美元。这就是他们赔偿三顿被毁掉的餐点，总共48美元的方案？这简直是侮辱，小气，完全没有责任感，也完全不尊重顾客的忠诚度。 这不仅仅是一次失误——而是一次又一次的失误，他们的回应证明他们根本不在乎。我不会再在这家店订餐了，强烈建议其他人也别来。很多地方都懂得如何以基本的尊重对待顾客，并妥善处理订单。 Oporto，做得更好。这家店正在损害你的品牌。 （原文） Oporto Rouse Hill Town Centre — Absolutely unacceptable service. I’ve had enough. This is the third time I’ve ordered a meal with chilli from this store, and for the third time, it’s been left out completely. Despite clearly requesting it every single time, I’ve gotten home only to discover the same mistake again. This isn’t just an oversight—it’s sheer carelessness and a sign that this store doesn’t value its customers or take their orders seriously. What really pushed me over the edge was the manager’s response. After I raised the issue, I got a call—not to sincerely apologise or make things right, but to offer $3 off my next order. That’s their idea of compensation for three ruined meals, totaling $48? It’s insulting, stingy, and shows an absolute lack of accountability or regard for customer loyalty. This isn’t just a one-time error—it’s a repeated failure, and their response proves they don’t care. I won’t be ordering from this store again, and I strongly advise others to avoid it too. There are plenty of places that know how to treat customers with basic respect and get an order right. Oporto, do better. This store is damaging your brand

（由 Google 翻译）鸡肉调味恰到好处，烤得恰到好处，酱汁种类繁多。服务效率很高。价格可能有点高，但味道和份量都物有所值。我会像每天一样来这里。 （原文） Well seasoned and nicely grilled chicken and variety of sauces. Service is quite efficient. The price may be a bit high but the taste and quantity makes it worth it. I will be going here like everyday.

（由 Google 翻译）昨天我第一次去了Rouse Hill购物中心。作为一名素食主义者，我最常去的是Oporto，因为他们的素食选择最棒。店长Ripsy非常棒，非常乐于助人，我很快就拿到了订单，她甚至告诉我，沙拉可以定制成素食。她递给我订单时告诉我，他们刚刚从之前的老板手中接过，现在由新的管理层管理，但我必须说，他们做得非常出色。我和我的伴侣很喜欢这里的食物，并会推荐给我的家人和朋友。 继续保持！ （原文） Visited Rouse hill shopping centre yesterday for first time and being vegetarian, oporto is my go to store as their vegetarian options are the best. Store Manager Ripsy was great and super helpful as I got my order pretty quickly, she even told me that we can customise the salads to make it vegetarian. As she handed me the order, she told me that they just took over from previous owners and it is under new management, but I can say that they are doing a fantastic job. Me and my partner enjoyed the food and would recommend this to my family and friends. Keep up the good work.

（由 Google 翻译）体验太棒了！食物、员工和氛围都棒极了。如果你是个美食爱好者，这里绝对不容错过。我一定会再来的。大家继续加油！😊 （原文） "Had such an amazing experience! The food, the staff, and the vibe were absolutely fabulous. If you're a foodie, this is a must-visit spot. I’ll definitely be coming back for more. Keep up the great work, guys! 😊"

（由 Google 翻译）新管理层做出了很多改进。 当我想点菜单上没有的菜时，他们非常乐于助人。他们根据我的喜好定制了卷饼，真是惊喜。 而且他们最近好像总是有一些超棒的促销活动。客户服务也很棒。 （原文） New management have made lots of improvements. They were very helpful when I wanted a different meal to what was on a menu. They customised wrap to what i wanted which was pleasant surprise. Also they seem to always have some amazing promotion going on at the moment. Greaat customer service too.

（由 Google 翻译）我最近发现Oporto餐厅换了管理层。新来的女老板让人很不舒服，她对待我这位顾客缺乏热情，而且上菜时的态度也很糟糕，这让我很不舒服。 她对员工非常不尊重，我注意到她对一个年轻女孩很生气，当她试图寻求帮助时，她就把她打发走了。 （原文） I have recently discovered that Oporto has been under new management. The new girl owner was very unpleasant to deal with and I did not appreciate the lack of enthusiasm to serve me as a customer as well as her attitude when my food was ready for me. She was very disrespectful to her staff members, as I noticed her getting angry at a young girl and dismissing her when she tried to ask for help.

（由 Google 翻译）新管理层超级友好热情！套餐超级划算，尤其是在现在这个经济形势下。份量恰到好处！菜单选择丰富！一定会再来的 （原文） The new management is super friendly and warm! The meal deal works out to be super especially in this economy. The quantity is just right! Great menu options! Will be revisiting for sure

（由 Google 翻译）带着绝对零的期望进来，并被汉堡迷住了。双层肉饼配双层奶酪、培根和焦糖洋葱。非常好 （原文） Came in with absolutely zero expectations and got blown away by the burger. The double patty with double cheese, bacon & caramelised onions. Very good

（由 Google 翻译）Chicha Burgers 的素食汉堡绝对是一种享受，肉饼煮得很完美，多汁，调味恰到好处，我强烈推荐尝试 Chicha Burgers 的汉堡，让我告诉你 Chicha Burgers 的鸡翅 - 它们简直太棒了！外皮酥脆，内里鲜嫩多汁，每一口都像是在口腔中爆炸一样。如果您像我一样是鸡翅爱好者，那就帮自己一个忙，前往 Chicha Burgers 享受您不会很快忘记的鸡翅体验！ （原文） Veggie Burger at Chicha Burger was an absolute delight , The patty was perfectly cooked,juicy and seasoned just right, I highly recommend trying the Burgers at Chicha Burgers , Let me tell you about the chicken wings at Chicha Burgers - they're simply phenomenal! Crispy on the outside, tender and juicy on the inside, each bite is like a flavor explosion in your mouth. If you're a chicken wing enthusiast like myself, do yourself a favor and head to Chicha Burgers for a wing experience you won't soon forget!

（由 Google 翻译）超出预期！味道好极了，配料和份量都很足。价格合理，服务热情快捷。鸡肉鲜嫩多汁，辣度恰到好处，所有食材都非常新鲜。我们一定会再来，强烈推荐这家餐厅。（我们吃之前忘了拍照，因为味道太香了，哈哈） （原文） More than exceeded expectations! So much flavour and they are generous with their toppings and sizing. Prices were reasonable and the service was friendly and fast. The chicken was so tender, the spicy seasoning was just right and everything was so fresh, we will most definitely have this again and highly recommend this place. (We forgot to take photos before eating because it smelt so good loll)

（由 Google 翻译）温莎路上的餐车，我在谷歌上搜索晚餐时发现的，看起来太好吃了，不容错过。 我点了奇卡斯双份大餐，我女朋友点了素食汉堡。首先，薯条很棒，两个汉堡都很棒，我百分百推荐。 快速友好的服务让我的体验更加完美。 （原文） Food Truck on Windsor road, Found it on google looking for something for dinner and looked too good to miss. I ordered the chichas double dare and my girl got the veggie burger. First off the fries were amazing, both burgers were amazing and would 100% recommend. With fast and friendly service as a bonus made my experience even better

（由 Google 翻译）我最近参观了这家令人惊叹的汉堡车，这里的食物简直太美味了！他们提供一些我吃过的最好的汉堡和鸡翅。烹制得恰到好处，65 鸡翅的味道令人惊叹。 我吃了他们的脆皮鸡肉、鸡肉主食和鸡肉汉堡，还有鸡翅、鸡翅 65 和芦荟 65。所有这些都是 10/10 他们有五种酱汁，我个人最喜欢的是青辣椒酱——辣，而且恰到好处。令人印象深刻的是，所有的酱汁都与鸡肉完美搭配，甚至相互搭配得很好。 份量很足而且价格也很实惠。 我强烈推荐这辆汉堡车。不要错过他们美味的鸡翅——它们确实是游戏规则的改变者！ （原文） I recently visited this amazing burger truck, and the food here is simply delicious! They serve some of the best burgers and chicken wings I've ever had. It's perfectly cooked and the wings 65 have amazing flavor. I had their crispy chicken, chicken staple and chicken tikka burgers, along with chicken wings, wings 65 and aloo 65. All of them were 10/10 They have five types of sauces, and my personal favorite was the green chili sauce—spicy, and just the right kick. What's impressive is that all the sauces complement the chicken beautifully and even pair well with each other. The portions are generous and the prices are very affordable. I highly recommend this burger truck. Don't miss out on their fantastic chicken wings—they're truly a game-changer!

（由 Google 翻译）我在凯利维尔，偶然发现了这个地方。我很高兴我这么做了，因为这是吃汉堡和鸡翅的最好地方。我尝试了 Chichas House Special 和 Chichas Double Date 汉堡，两者都很棒。所有的汉堡都配有丰盛的薯条。我还尝试了热翅，它们的味道也很棒。如果您在附近，一定要来这里，您不会失望的。 （原文） I'm here in kellyville and discovered this place by accident. I'm glad that I did, because this is the best place to eat burgers and wings. I tried the chichas house special & chicgas double date burgers and both were awesome. All the burgers come with a generous serving of fries as well. I also tried the hot wings and they were amazing in taste as well. If you're around here definately stop by here, you won't be disappointed.

（由 Google 翻译）尝了尝他们的汉堡和通心粉薯条。简直完美。双重挑战大战冷却得恰到好处，而且仿制的通心粉比麦当劳的汉堡好吃多了，酱汁也很美味。 他们的通心粉薯条棒极了，强烈推荐。 （原文） Tried their burgers and mac&chips. It was perfect. The double dare war perfectly cooled and made and the fake mac was way way better than maccas burgers with tasty sauces. Their mac&chips is amazing and highly recommended.

（由 Google 翻译）在 Grill'd 度过了一段美好的时光，也是享用真正健康汉堡的好地方。离开时感觉很饱，但并不臃肿且充满脂肪。快速的服务和美味的食物，唯一的缺点是坐在靠近门的地方感觉很酷。 （原文） Great time at Grill'd and good place for a genuinely healthy burger. Left feeling full but not bloaty and full of fat. Quick service and good food, only drawback was feeling cool from having to sit near the door.

（由 Google 翻译）诚然，这是少数不使用不新鲜的面包，也不完全烧焦肉饼的烧烤之一。然而，考虑到高昂的价格，订购一个“分享”大小的洋葱圈，却只得到 5 个松散地堆放在杯子里的洋葱圈，这是相当糟糕的。 最大的抱怨是工作人员。商店里并不忙。我们在收银台站了大约10分钟才得到确认。事后看来，我们当时可能应该离开。 我们没有。我们点了菜，坐在一张面向厨房准备区的桌子旁。我们观看并目睹了汉堡的准备过程并放在长凳上，然后送到我们的餐桌上。汉堡在那里放了大约 15 分钟，收银台的女孩和厨房里的女孩咯咯地笑着聊天。 终于拿到我们的汉堡后，它们是冷的。我们吃完了汉堡，还在等待洋葱圈和薯条。我们等了大约20分钟才去收银台检查。接受我们订单的同一个女孩声称我们从未订购过它们？ 我们有一张收据并向她展示——我们确实订购了它们，或者至少付了钱！她没有为自己的错误道歉，并说需要几分钟，所以我们又坐回餐桌旁。 薯片和洋葱圈再次被留在长凳上，等待了大约 10 分钟，而后面的女孩们正在交谈。店里没有其他人。我们走过去要求自己拿走，却被告知“不”，并且其中一个人会在一分钟内把它拿出来...... 可怜的服务……再也不会了。 （原文） Admittedly, this is one of the few grill’d that don’t use stale buns nor do they completely burn the patties. However, ordering a “to share” sized onion rings and only getting 5 onion rings loosely stacked in a cup is pretty poor considering the exorbitant price. The biggest complaint was the staff though. The store was not busy. We stood at the register for about 10 minutes before we were even acknowledged. In hindsight, we probably should have left then. We didn’t. We ordered and sat at a table facing the kitchen prep area. We watched and witnessed our burgers be prepared and placed on the bench to be brought to our table. The burgers sat there for around 15 minutes while the girl at the register and girl in the kitchen giggled and chatted. After finally getting our burgers, they were cold. We finished the burgers and still awaited our onion rings and chips. We waited around 20 minutes before going up to the register to check on them. The same girl who had taken our order claimed that we never ordered them? We had a receipt and showed her—we definitely ordered them, or at least paid for them! She didn’t apologise for her mistake and said it’d be a few minutes, so we sat back at our table again. Once again, the chips and onion rings were left on the bench waiting for about 10 minutes while the girls in the back had a conversation. Nobody else in the store. We walked up and asked to take them ourself, only to be told “no” and that one of them would bring it out in a minute… Pathetic service… never again.

（由 Google 翻译）很棒的一餐、氛围和服务。和我女朋友一起吃了一顿美餐，音乐很有品味，而且很安静，我们可以真正交谈。强烈推荐。 （原文） Fantastic meal, atmosphere, and service. Great meal with my girlfriend, music was very tasteful and was quiet enough that we could actually talk. Highly recommend.

（由 Google 翻译）服务绝对令人惊叹，食物是一流的，味道就像新鲜制作的自制汉堡，我绝对会推荐篝火烧烤作为我的选择。工作人员非常友善和友好，感觉就像您在与朋友谈论您的订单！气氛真的很干净，维护得很好，有沙发和普通座位，有很多桌子，而且有隐私。如果晚上去的话，你还可以在有暖气的户外用餐！这是我去过的为数不多的 10/10 餐厅之一，这说明了很多。必须去。 （原文） absolutely amazing service, food is top notch and tastes like freshly made home cooked burgers, i would absolutely recommend the bonfire bbq as my pick. staff is incredibly kind and friendly, it feels like your talking to a friend about your order! the atmosphere is really clean and well kept, couches and regular seats, tons of tables, and privacy. you can also dine outside with heaters if going in night! this is one of the few 10/10 restraunts i've ever been to and that says a lot. must go.

（由 Google 翻译）享受午后阳光的温暖，看着窗外树木摇曳，音乐声悠扬，仿佛置身于假日。汉堡棒极了，我花了很长时间才吃完，慢慢品味着面包的风味和口感。 （原文） Enjoyed dining in being warmed by the arvo sun, watching the trees sway outside with the music making me feel like on holidays. Great burger Almighty, took a long time to eat, slowly enjoying the flavour and texture of the bun.

（由 Google 翻译）我实际上是为了他们令人惊叹的健康汉堡和他们的优惠而活着！他们快速的服务总是让我感到惊讶。他们有适合每个人的东西，而且很多素食选择是我迄今为止吃过的最美味的。工作人员友善而友好，这个地方总是干净而美丽。他们的西葫芦薯条和盐和胡椒刷洋葱圈真的很棒！ （原文） I practically live for their amazing healthy burgers and their deals !! Never fail to amaze me with their fast service. They’ve something for everyone and a lot of vegan options are the tastiest I’ve had so far. The staff is nice and friendly and the place is always clean and beautiful. Their zucchini fries and salt and pepper brushed onion rings are really good !

（由 Google 翻译）餐厅外面街道上的垃圾桶装得太满，垃圾都洒到街上。真是恶心。连最基本的要求（妥善处理垃圾）都做不到，根本谈不上进步。请你们再订一个垃圾桶，把这乱糟糟的局面解决掉。 （原文） The restaurant overfills their bins in the street outside and all the rubbish spills into the street. It's disgusting. You can't claim to be progressive when the bare minimum (disposing of your trash properly) is not done. Please order yourselves another bin and fix this gross mess.

（由 Google 翻译）我非常喜欢这个地方🤤🍔🧀 我是最早的客户之一，实际上我也考虑过自己开设一家分店。这里的食物真是太棒了。 我第一次和我爸爸一起来，我们都很想吃汉堡。当我们走进美食广场时，我们有一种感觉以前没有来过这里，我们是对的。那天我们都吃了汉堡和薯条配奶酪酱，简直不敢相信它有多好吃。我们来了很多次而且从来没有失望过。 每次我们来的时候，我都会和我一生的挚爱——奶酪酱互动。我仍然不知道是什么让融化的奶酪味道如此之好。我喜欢当你吃薯条时有多种类型的薯条。我最喜欢的是华夫饼薯条，它们与奶酪酱搭配得非常好。 这里的客户服务非常棒，这里的人们经常不遗余力地确保您吃到最好的饭菜（比如免费的奶酪酱🤤）。 如果你有时间或者没有时间，一定要来尝试一下，至少是奶酪酱。 油条也很不错。 （原文） I ABSOLUTELY LOVE THIS PLACE 🤤🍔🧀 I was one of the very first customers and actually looked into getting a branch myself. The food here is utterly amazing. I first came with my dad and we both had a craving for burgers. When we went in the food court we had a feeling this hadn’t been here before and we were right. That day we both got a burger and fries with cheese sauce and could not believe how good it was. We came many times and were never disappointed. Every time we came I also got to interact with the love of my life, the cheese sauce. I still don’t know what makes that melted cheese taste so darn good. And I love how there is multiple types of fries when you get fries. The waffle fries at my favourite and they work really well with the cheese sauce. The customer service here is amazing and people here often go the extra mile to make sure you have the best meal possible (like free cheese sauce 🤤). If you have the time or even if you don’t, definitely come and try something, at least the cheese sauce. The churros are also quite nice.

（由 Google 翻译）好吃！！美食广场里的餐厅品质的食物，太棒了！ 😋 很高兴我决定去这里，而不是从另一家餐厅买外卖，因为那样我会付出更高的价格并感到失望。你可以选择汉堡上的配料，而牛肋排可不是开玩笑的，是我吃过的最好的排骨（我丈夫会因为这么说而杀了我）。将回来并将成为我们家的主食！ 除了美味的食物之外，店主也很令人愉快并且愿意聊天！在家附近有这么好的东西真是太棒了！ （原文） Delish!! Restaurant quality food in a food court, so good! 😋 so happy I decided to go here instead of picking up takeaway from another restaurant that I would have paid over price for and been disappointed. You get to choose what goes on your burger and the beef ribs are no joke the best I've ever had (my husband will kill me for saying that). Will be back and will be becoming a staple in our house! On top of the awesome food the owners were delightful and up for a chat too! How awesome to to have something this good close to home!

（由 Google 翻译）我和我的妻子很喜欢他们的一份拼盘。它包括 2 个汉堡、一整架牛肋骨、薯条和 2 杯饮料。排骨煮得很完美，配上美味的烧烤酱，汉堡的美味更上一层楼。他们的菜单物超所值。 所以如果你喜欢汉堡和排骨你绝对会喜欢这个地方。脚踏实地支持小企业 （原文） My wife and I enjoyed one of their share platters. It included 2 burgers and a full rack of beef ribs with chips and 2 drinks. The ribs were cooked to perfection and sauced with a delicious bbq sauce and the burgers were next level tasty. Their menu provides exceptionally great value for money. So if you love burgers and ribs you will absolutely enjoy this place. Get down and support a small business

（由 Google 翻译）良好的客户服务。 谢谢迪兰厨师。 对于美食广场来说可能有点贵。 牛肋骨鲜嫩可口。 堆购物中心停车场。 （原文） Good customer service. Thank you Chef Dilan. Can be considered a bit pricey for a foodcourt location. Beef ribs tender and tasty. Heaps mall parking.

（由 Google 翻译）通过 uber 订购了整只鸡和汉堡。尝起来像盐。我本来会吃盐。这么高的价格真是可怜的食物。唯一好的东西是薯条，其余的都很可怜。 （原文） Ordered whole chicken and burger through uber. It tasted like salt. I would have eaten salt instead. Pathetic food for such a high price. The only good item was fries the rest all were pathetic.

（由 Google 翻译）这是大号红薯片！售价9美元！ 我点了大号薯片，我得到的是全尺寸普通薯片，其中有两片红薯。他们给我换了，然后，我得到了这么大块的红薯片！开玩笑？那是因为你不乐意改变！ 打电话给经理，经理过来取钱，大声喊了两句“谢谢！”这意味着拿着你的钱走开！ 真是垃圾！永远不要回来！ 当我订购时我问工作人员 你有红薯片吗？ 她回答“是的，我们愿意”！ 我没有点普通的薯片！ 我没有拿走任何免费筹码！ 谢谢你！ （原文） It is large size sweet potato chips！cost$9! I ordered large size potato chips, I got full size normal chips with two slice of sweet potato one. they changed for me, then, I got this large size of sweet potato chips! joking me? it is because you were not happy to change! call the manager, the manager came withdraw money with two loudly"thank you!" that's means take your money and go away! what a rubbish！ never come back！ when I ordered I ask the staff Do you have sweet potato chips? She answered "yes we do"! I am was not order normal potato chips! I didn't take any free chips away! THANK YOU!

（由 Google 翻译）38 美元的排骨很棒。真正的 。我向工作人员询问了牛肋骨的大小，工作人员说不小。这就是不小的定义，38美元就这个。你可以从我这里拿 38 美元，这让我感觉好多了。谢谢你毁了我周日午餐的氛围😂😅 - 楼主回复后重新编辑： 感谢您的快速反馈。我没想到像您在其他反馈中提到的那样，美食广场标准中的价格范围如此。作为一个爱在外面吃饭的顾客，这是我一生中点过最难吃的排骨。希望你们以后可以考虑为其他客户做更大的尺寸。只是说，即使是排骨和汉堡也有更好的价格范围。再次对一星表示歉意，但当我收到食物时我真的很震惊。顺便说一句，我喜欢你的意大利面，但是这顿排骨餐我会记住我的余生，哈哈。而我刚刚改成3星。 （原文） $38 beef ribs is great. For real . I was check with staff regarding the size of beef ribs the staff was saying not small. This is the definition of not small, $38 with this. You can just grab $38 from me, it makes me feel better tbh. Thank you for ruined my Sunday lunch vibes 😂😅 - Re-edit after the owner reply: Thanks for the quick feedback. I didn’t expect this price range in the food court standards like you mentioned to other feedbacks. As a customer whom love to eat outside , this is the worst size of beef ribs I ever order in my entire life. I hope you can consider to make a bigger size in the future for other customers. Even the Ribs&Burgers have a better price range just saying . Again, apologies for the one star marks but I was truly shocked when I received the food. I like your pastas btw but this beef ribs meal I will remember for the rest of my life lol. And I just changed to 3 stars.

有些时间没有来这家Hungry Jack's 了，想不到管理如此混乱，9:42在app订完餐，9:43am 在Drivethru 确认拿了咖啡，10:43还没有拿到餐点，进店跟一群没有拿到餐的人一起排队跟员工重新确认一次，终于最后拿到了我的早餐😂,用薯条盒装的Hash Brown油滴在裤子上，让人超级郁闷，柜台上那么多的外卖袋子也许就是因为这样才会这么混乱，Hungry Jack's真应该让人来看看这可怕的情景🥲

态度极其恶劣

（由 Google 翻译）快餐店的食物品质一般，但就价格而言，其实还算不错。我去过那里好几次，虽然上菜速度有点慢，但客服总体来说还行——谈不上特别出色，但也还算可以接受。我真正喜欢的是那里的氛围——积极向上、热情好客的氛围让我流连忘返。给管理层一个建议：请考虑翻新一下厕所，它们确实需要翻新一下。 （原文） You can’t expect top-quality food from a fast-food place, but for the price, it’s actually quite decent. I’ve been there several times, and while the service tends to be a bit slow, the customer service is generally okay—nothing exceptional, but acceptable. What I really like is the atmosphere—it has a positive and welcoming vibe that keeps me coming back. One suggestion for the management: please consider renovating the toilets, as they could definitely use an update.

（由 Google 翻译）Hungry Jack's Parklea...这是我点餐时最独特的经历之一。我周六晚上去了那里，并获得了 2 个 Whopper Jnr 汉堡的应用优惠。我尝试在柜台点餐。 工作人员向我提到他们今晚没有牛肉饼，并结束了互动。你如何经营一家独立的快餐店而不在周末提供这种服务？ 无论真假——很明显，他们不想以促销价出售汉堡，而是为任何以全价购买汉堡的人保留汉堡。如果情况并非如此，为什么不为我的订单提供替代选择，例如鸡肉。我很乐意接受这一点。 绝对是个笑话！分享这个让大家都知道，我希望这不会发生在其他人身上。 这里 1 星。请改善您的业务运营和客户服务！ （原文） Hungry Jack's Parklea... This was one of the most unique experiences I've had ordering food. I went there on a Saturday night with an App Offer for 2x Whopper Jnr burgers. I tried to order at the counter. The staff member mentioned to me that they did not have any Beef Patties available tonight and ended the interaction there. How do you operate a Standalone Fast food branch and not have this available on a weekend?! True or not - It's very clear that they did not want to sell burgers at a promotion price and save the burgers for anyone purchasing them at full price. If that wasn't the case, why not offer me an alternative option like chicken for my order. I would have gladly accepted that. What an absolute joke! Sharing this for everyone to be aware and I hope this does not happen to anyone else. 1 Star here. Please improve your business operations and customer service!

（由 Google 翻译）人手严重不足。早上只有两名员工。花了20分钟准备订单，结果还弄错了。不用说，这绝对是我最后一次光顾这家店了。远离！ （原文） Horribly understaffed. Only 2 staff members in the morning. Took 20 minutes to prep the order and at that got it wrong. Needless to say this is the last time I’d be visiting this outlet. Keep Away !

（由 Google 翻译）我今天收到的订单中缺少物品，给出的借口是“还没发货”。想象一下，如果我没有检查并把它带回家期待一顿完整的饭菜。最重要的是，我特别要求所有汉堡都不含洋葱，但每个汉堡都带有洋葱。当我提出这个问题时，工作人员不但没有为他们的错误道歉，反而嘲笑我。这是完全不专业且不可接受的。我不向任何期望基本客户服务和注重细节的人推荐这个地方。 （原文） I received my order with items missing today, and the excuse given was that they “hadn’t made it yet.” Imagine if I hadn’t checked and took it home expecting a complete meal. On top of that, I specifically requested all burgers with no onion, yet every single one came with onion. When I raised the issue, instead of apologizing for their mistake, the staff laughed at me. This is completely unprofessional and unacceptable. I don’t recommend this place to anyone who expects basic customer service and attention to detail.

（由 Google 翻译）别人告诉我别来这家店，因为他们的服务太差了。我喜欢吃Hungry Jacks，回家路上路过这里。 服务太差了。年轻的店员一脸茫然，对人际交往一无所知。我们前面只有三辆车在免下车通道。 我们花了将近15分钟才到达取餐窗口，只点了两个独立的汉堡。 我们前面的车停在那里。我们一直坐在窗口，直到一个面无表情的女孩告诉我们，他们有一个汉堡卖完了。后面有人按喇叭，店里空无一人。店员们动作慢得像蜗牛。他们给我们换了一个我们不喜欢的汉堡，没有道歉，也没有调整价格，甚至连一句抱歉、谢谢或微笑都没有。 （原文） I had been told by others to avoid this place as they have terrible service. I like hungry jacks and was passing on the way home. The service was terrible. Young workers who looked confused and had no concept of interpersonal customer interactions. There were only 3 cars ahead of us in drive thru. It took nearly 15 mins to get to the pickup window, we only ordered 2 standalone burgers. The car ahead of us was parked. We sat at the window until an expressionless girl told us they had run out of one of the burgers. There were ppl tooting behind and the inside looked deserted. Workers moved at a snail pace. We were given a substitute burger we didn't like, no apology or price adjustment was given, not even a sorry, thank you or smile.