This really used to be a place one could spend hours in, just wasting the day on silly things. Many stores have closed now, and the business feels barren, cold. When I first visited Lubbock almost 18 years ago now I visited the mall with my husband to walk around and enjoy the day. There were the usual kiosks that still exist, but so much more business and people everywhere. Now you get accosted by kiosk venders desperate to sell whatever they have, even if the items are cheaper at the main shop not 10 feet away. It’s sad to see it fall to this level, especially remembering the arcade that was always a hot spot that now has nothing but closed doors. The prices are obscene. It’s just not got a soul anymore. The only shop I’d say I really had a good time at recently was the knockoff store. It’s good for a few laughs, but the prices on things are so obscene it’s not worth shopping in.

What they've done to this mall over the years has really helped this mall stay modern and bright and welcoming. I love malls, they're weirdly a 3rd space for teens and young adults. While a lot of the boutiques that have opened up there in the past few years are not at all geared towards me, it's still nice to see a mall that doesn't actively appear to be dying!

It’s a decent mall. Needs better stores. Gets real busy to the point it’s over whelming and you can’t even think straight or look at anything. Lubbock is a very growing city, they should consider building another mall so the amount of people can split up a little bit.

This place is huge and it has a lot to choose from. It is in a good area too! There are lots of things for kids to do, if you bring the 💰💰 I would also like to say that compared to many of the Businesses I’ve been to in Lubbock, this mall is exceptionally clean👏🏼👏🏼👏🏼👏🏼👏🏼 Walking 🚶 🚶‍♀️the mall gives you lots of exercise for sure!! It is on all other parts just another mall, so I find it hard to review more.

5 stars because holy nostalgia. How this place is still kicking is an unsolved mystery. Overall it’s clean, shops are plentiful, and you don’t feel like you’re part of an apocalyptic type movie.

No-frills shopping destination that serves as a welcome escape from the scorching West Texas heat. The mall is pretty standard, housing around 150 (best guess) stores, including anchors like Dillard’s, JCPenney, and H&M, alongside typical retail chains like American Eagle, Hot Topic, and Zumiez. You’ll find the usual suspects for casual dining too—Chick-fil-A, The Cheesecake Factory, and Olive Garden are solid options, with a food court that covers basics like pizza and boba tea from Gong Cha. Nothing here screams unique or cutting-edge, but it gets the job done if you need new clothes, a quick gift, or a bite to eat. The addition of Premiere Cinemas & IMAX and a carousel adds a bit of family-friendly flair, though I didn’t check those out this time. Clean, functional, and pleasantly chilly—sometimes that’s all you need. Rating: 3.2/5 – Basic but air-conditioned bliss in a hot Texas summer.

The only one in Lubbock! Great selections too! You will not spend most of your time knowing what you really want as everything in there is laid out in your eyes as far as a scanner can see.

I’m uber driver . So I’m picking up 3 orders for 3 different customers from Walmart pickup. I pull up too the pick-up area. Guy comes outs . I give him the number. He told me I wasn’t suppose get out my car and I didn’t know that. Because other Walmart 702 w loop 289. Didn’t tell me that . When picking up orders for 3 different customers. He said he can’t put it in there because I don’t have dividers. Well I didn’t know that. Also even I had dividers. How am I supposed to know which groceries go where if they don’t have stickers on them. I wanted to talk to Manager so I got a fulfillment team lead Manager and I told her what happened. She said he did right thing and I should be reported. Well you need to report other Walmart they didn’t follow that rule. Of tell me to stay my car and I need dividers. She act like she didn’t give shit. I’m just picking up orders for customers that’s all.

After doing business with them for 8 years they changed policy on how they handled business and then wanted me to rat out their employees who had been doing business against their new policy. Shady business practice and shadier management. Sure the ceo loves them though. Did a great job of making a simple errand much more difficult

Pretty good selection on last minute accessories. Definitely something for everyone if you decide to take the whole family. A lot of open checkout lines so can’t complain there. Walmart is definitely with the rift this season

I recently visited the Walmart in Lubbock and was pleased to find the store clean and the staff friendly and welcoming. However, my experience at the money transfer service was marred by Theresa Perez's subpar customer service. Specifically, I was disappointed when she: - Kept my ID after verifying it - Canceled and restarted the transaction, including re-entering my phone number, when I asked to increase the amount to cover overseas fees - Refused to shred the confirmation paper and instead stapled it to the final receipt - Asked if I was happy after I'd already spoken to her manager about my concerns Unfortunately, her attitude and lack of customer service skills left a negative impression. I hope that the store will take steps to address these issues and provide better training for employees like her.

Online ordering here is a nightmare. Just received an Xbox controller with holes in the box as if whoever had to go pick it up was having a really bad day. There's no option to replace the item only refund and since I used a card I do not want to gamble with a 5-day return window I need my controller now. Headed into the store to waste precious time thank you. Controller is listed cheaper online than in store in person which is the only reason only only reason I used online to begin with. Predatory

Things seem to be out of place. The store felt backward. Produce department was very small. Missing lots of items off the shelves. Staff was friendly and bathrooms seemed recently cleaned. The staff member in the photo, Korina was very helpful in finding things that seem to be out of their normal locations. Just very deliteful and knowledgeable. A real gem for Walmart. If you like my review, please like and follow. Thanks.

Hannah Moore Art Work on Entrance Wall

The place is really cool. It is open and everything appeared to be in good working condition. My problem with this place is there is staff everywhere just standing around talking and goofing off. No one seems to actually work. We also were given no explanation of how pricing or anything worked. We purchased 1 hour of bowling and 3 games of mini golf. If we had known to ask for wrist bands it would have been a lot cheaper. Staff doesn't tell you that. They just offer a receipt with a tip line. Why am I going to tip on an hour of bowling and 3 games of mini golf? There isn't even anyone manning the mini golf. Who would even get the tip? There is a sign at the start of mini golf that said the winner gets a free game card. Of course there is never anyone back there and no guidance on where to get it from. The bathrooms are truly awful. If staff was running around and constantly busy and the bathrooms were bad that might be excusable, but staff and management are standing around just talking. I spoke briefly with the operations manager and I can tell from just the brief conversation that it is a management issue. The customer experience does not seem to matter to him at all. We will probably stick with Dave and Busters and avoid this Main Event.

Super fun has bowling, mini golf, Lazer tag, arcade pool and a bar. Fun family friendly and great for date night!

We went to had dinner last Friday night we were a big group (15) and since we got there the server got an attitude. The family restaurant tables were empty. Anyways she finally got us a table. She charged us for an extra entree that we didn’t ask. Also I asked for caesar salad she told me that was just a side plate, I said it’s fine. When I got the salad had egg on it. No where I ever seen a caesar salad with egg on it. Obviously I didn’t like it. When I got the bill I got charged with a house salad, she said was the same but according to the menu side salad 4.99 and house salad 9.99. It’s not about the extra $5 or the extra entree added to the bill. Its more about the unwelcome feeling and poor service. This was our first time here and we got very disappointed.

First time here and front desk employee named Drea was helpful! Will be back here once we come back to Lubbock. Lazer tag is $12 per person, included with a two story course and 8 minute rounds.

Oh yea!!! 100% recommend. I'm late 40's and never had so much fun. We did it all. The bowling, the hot pizza, the really cool cotton candy machine, the arcade play. (We got an awesome bear for memories with game play) . The neat glow in dark neon put put, most of all the laser tag. I did laser yah more than once cause it was so much fun. Pretty much did everything except play pool. Our waitress was super busy though. I don't think they should have given her so many tables.

Enjoyed this experience very much...plan to return soon.

Had my daughters birthday party there last night & it was memorable but for all the wrong reasons.😔 Ordered 3 times didn't ever receive any part of our order. The people in the lane next to us were rude and after just being irritated to the max we left. Will not be returning.

Manager is a horrible, wretched person, I have never had such a horrible experience with what is supposed to be a leading figure for this market street. I cannot bring myself to shop here or any other market street if this is the standards they have for their leaders. Manager was stuck up, disrespectful, and dare I say, just evil.

Bridge out front was really romantic for me and my hubby. Sadly, the locals weren’t as welcoming. Otherwise, they have really good milks, as pictured below. I would suggest going at 3am, that’s when it’s the most alive!

Love this place!!! Anything you need, they probably have it! This is the only place I can find a certain lunchmeat that I eat! Prices can be a little bit high, but, its worth it. Very friendly staff. Clean store!

One of the main reasons I like this market street is because it is open 24 hours. Im a college student so my man will drop me off while he works and I'll sit there for a few hours and get my work done. I like to get something from their deli or their sushi with a drink. I spent less than $15 for a meal. Their set up is a little confusing sometimes I have a hard time finding certain things such as snacks. Their bread is in a weird area too

I had 16 items they would let me use self check out because there's a 15 item limit. Social anxiety is debilitating and having to be confronted Everytime I grocery shop is a huge no. Worst thing is it's only been the last two times I went. I'm not coming here anymore because I'm not going to risk a public panic attack, I put my shit back and went with 14 items.

The store is very clean and there are lots of deli options for grab and go. Easy access from the main roads. Good produce section.

I love this place! Is clean and they have good quality fruit and meat. And the bread is really good.

Very small and cute place. The staff is very welcoming and the atmosphere is very nice with the music they have going in the background. It’s not too loud, so you can enjoy some slight conversation as well. The pho was delicious. My first time trying it and I ordered the Pho Special/Pho Dac Biet. Definitely want to go back and try the Pho Seafood Combination/Pho Hai San!

Order pho on your own. Vegetables served were not fresh and very little. Mung bean sprouts have funky smell and basal was nonsense to eat. Pho supposed to have three kind of meats as I order but I have only one piece flank but all brisket. Brisket have funky smell while I chow. It may prepared for a long time before I order. I will not recommend this place.

This was our first time eating at Pho District 1. When you first walk in, it is a very busy place. We got seated right away. Our waitress was very prompt. Our food was ordered correctly, and the food came out really fast for a busy place. In my opinion, the food was very flavorful, and the beef was very tender. I will definitely be returning to this place! I will attach pictures of what we ordered, which are: B1. Bun Thit Bo Nuong- Rice Vermicelli with grilled beef & CC2. Com Chiên Thịt Bò- Fried rice with tenderloin beef

I’m posting this review on both Google and Yelp, as I’m not sure which platform the restaurant uses. 1. Our experience with our server was extremely disappointing. She was unprofessional, inattentive, and dismissive throughout our visit. I requested chili oil several times, but she kept bringing only a very small amount. It wasn’t until the end of the meal—after about a ten-minute wait—that she finally provided a reasonable portion. After we paid, we asked for a receipt, but she walked away, and we had to ask another server to assist us instead. 2. The fried rice was very underwhelming—it was essentially plain white rice with no egg or vegetables, even though we paid extra for it. Additionally, when I received the raw beef for my pho, the pieces were extremely small, almost like scraps from the bottom of a container. The pho itself is good, but I’ve noticed they tend to provide larger portions when you order takeout compared to dining in. 3. We were also charged for chili oil and another item that we didn’t order. Thankfully, the owner resolved the issue promptly and refunded us in cash, which is the only reason this review is two stars instead of one. Overall, while the pho tastes great, the service and food quality during this visit were unacceptable for the price. I appreciate the owner addressing the billing issue, but I hope management takes steps to improve both customer service and consistency in food preparation.

I stopped by this place for dinner with family while staying in the area for a few days, and I'm happy I did! The food here is delicious and fairly priced. You have the option of ordering pho with your own custom selection of up to 3 meats, which I went with - I ordered the custom pho with brisket and meatballs (pic attached). What I liked here is that they gave us each the perfect amount of beansprouts and other additions on the side; many other pho locations often pile on the beansprouts, and we may not use them all. Though, I'm sure you could ask for more here if you wanted! Our server, Mori, was super nice and friendly, which we appreciated, and the place overall had a warm, quiet atmosphere. This place is also located near a Market Street, making it convenient to go shopping right after having lunch or dinner. While we aimed to visit different places each day while we were in the city, we found ourselves wanting to visit this restaurant again by the end of our trip. Would highly recommend!

That was the veggie portion I received with my pho. When I asked the server for more, he said there would be an extra charge—but gave me a tiny bowl at no cost. However, the owner came by to check on the booth behind me, SKIPPED over me entirely, and then went to the booth in front of me to ask how everything was. This was my first and last visit. If you want amazing pho with a generous portion of veggies, take a trip to Houston! Even Dallas has better pho than this place.

Everything was good and perfect. My nephew ordered wings and rice, he was happy with the flavor and the crunch. I had Ox Tail and that in itself was incredible. Now I don't know if he was the owner, but a man came to our table and spoke with and mixed some sauce to add to my soup. Well anyways, he was very kind and cool to where he ordered us a couple of spring rolls. And I would go again. Sadly won't be able to till another vacation but I would definitely return.

I’d stop as soon as I’d fly into LBB, before reaching my relatives home for Glazed Raspberry Filled donuts. They used to be oozing with raspberry filling, which is why I’d make it my first stop, even tho I have a KK in the town next to mine which I will not go to. Y’all have fallen by the KK wayside! If there was a teaspoon of raspberry filling in Glazed Raspberry “Filled” I’d be surprised! I will never stop or spend my money there ever again to which my husband is thankful, because I’d drive him crazy with insisting on buying donuts before getting to our destination. Plus, the price is outrageous considering the quality. So long Krispy Kreme LBB! Pic shows how I ate my donuts before throwing the rest away. I bought 1/2 dozen but decided to post review when only 3 were left.

DO NOT WASTE YOUR $$$! If I could give a “no star” I would. Spent almost $5 for hard and squished donut dots. I should have known when the guy grabbed a pre-package small cup of dots, that they were going to be horrible. Sure enough I got random number of 11donut dots crammed in a small cup. The dots were old, the glaze on them was starting to separate from the dot causing them to be soggy. The powdered ones were hard. Never again!!! 👎🏻

Krispy Kreme needs to fire everyone! We ordered at the drive thru. Whomever took our order didn't tell anyone our order. We got to the window and were greeted by another employee with an attitude. We repeated our order to him and he got it wrong. He then got angry because he had to fix it. The donuts were not even worth hassle. Shameful behavior. Zero work ethic and no pride in the product. Gross!

I walked to Krispy Kreme not once but twice they still had fresh donuts coming off the line. After purchasing both times and finding out they had given me cold donuts I asked if I could have fresh ones. They refused both times. Saying nope they can't . Wouldn't even give me a reason either. Both times they had hundreds of fresh donuts still coming off the line. This was at the Lubbock tx location. Horrible horrible customer service.

Don’t ask them when they serve fresh donuts unless you want a snarky, “When the light is on”, for an answer. I get it’s early, you probably get asked that a lot, and maybe some people don’t know about the light. But I asked nicely after waiting in the parking lot 15 minutes after they opened to turn the light on because I was mistaken thinking they made them fresh right when they opened. They make them fresh at 7:00am btw. And during other times in the day but I can’t remember the rest of what I was told the second time they answered. Still the best donuts around tho.

The donuts are always delicious. However, the employees are NOT welcoming nor are they even pleasant. They act like they don’t want to be there. I got my coffee long after our donuts were eaten. It’s Sunday morning, they were out of so many varieties, coffee was out and had to be brewed. Very unprepared. We will not be back.

Brought the family for a hot fresh famous Krispy Creme. Customer service was not good or friendly. They overcharged us for our order and had to correct my refund to my card. I asked for a hot donut and they refused. A very poor example for the franchise. The cleanliness of the store was also not good.

Extremely disappointed with my recent order from this place. I visited on 7/18 and spent $21 on meals for my girlfriend and myself. Both our boxes had significantly smaller chicken fingers than usual. The portion size was noticeably reduced, which was very disappointing considering the price. The quality didn't match the cost, and we experienced rude customer service from the woman working the window. Our experience was far from satisfactory.

Always Friendly service Kids that work there have always been respectfull,very impressed with the service and the food, will definitely be back.

Never had an issue but my pregnant daughter found a piece of hair inside her chicken while eating she no longer had an appetite after

I love this place! Great staff! Great food ! Always super fast at getting our food. All around awesome

Chicken strips need more seasoning, you have to use sauce for them to taste good. Fries are okay.

Foods really good, I've gotten my chicken a little cold once, but other than that it's been fresh.

Literally the worst canes in town. They never get my order right. Ever. And the drive through always just tells me my total and to pay at the first window after I say my first item like I don’t need to order more things. ALSO THE FRIES ARE BARELY COOKED. like 2 seconds in the fryer. The worst fries in town.

My family and I went for my birthday. It was so perfect. The ambience was so nice. Fantastic martinis. Amazing steaks! We also loved the bananas foster! It is one of the best restaurants in Lubbock.

I wish I could score this place higher. The staff are always amazing and the food is well worth the price. We've spent several special occasions here and definitely intend on coming back for another. I highly recommend the steaks as they're cooked to perfection and well seasoned. The staff are great at making you feel at home and taking care of every little thing you could need.

Had to share how sweet our server was. Our son has nonverbal autism and we had never taken him to a nice restaurant. Oscar was over the top understanding and helpful. He did everything to make sure he was taken care of and made little accommodations to help him. The food is good, but the server was really above and beyond. We appreciate his kindness and care!

We went for our anniversary and it was amazing! Easily the best place I have eaten in Lubbock. Great food, amazing service. The staff did a great job of making sure everything was up to our standards.

The food was delicious! The service was amazing and respectful! The atmosphere was dim and intimate! Music was romantic and at good volume. The new York strip was tasty and seasoned to perfection. I wish I had room to try the bananas foster, but we will definitely get it next time! The complimentary martini was delicious! We had a very pleasant experience, I look forward to returning in the near future! Highly recommend 10/10! **Just a heads up, men aren't allowed to wear caps inside and the online price menu is not up to date.

We took our son here for his 15th birthday. If requested they will acknowledge your birthday. Our waiter forgot so we don’t know they do. Make sure to remind them. I ordered the Double Nickel salad. It was tart, but if you like sweet tasting salad it was good. We order crab stuffed mushrooms and they were phenomenal. Lots of yummy sauce to enjoy. We ordered the Bananas Foster. They lit it at the table. It was fun to watch and delicious. The establishment definitely makes you feel like you need to dress up and act “proper”. However, I did see people in shorts and casual wear. The hey only enforce the “no hat” policy. Wear your Sunday best! The prices were through the roof so it’s definitely a special occasion experience for the working class.

We made reservations for my son’s birthday for 5:30 on 9/23. We were warmly welcomed and immediately seated. The staff were attentive, knowledgeable, and very helpful. We ordered the bacon shrimp and crab stuffed mushrooms. Both appetizers were delicious. For my entree, I got the ribeye “double nickel” style topped with lump crab and shrimp with spinach rockefeller and sautéed mushrooms. My steak was cooked perfectly and the sides were delectable. But the best part of our evening was the bananas foster! Not only was it the flambé fun to watch, but the dessert was one of the best desserts we’ve ever had. It was a night to remember, and a great way to celebrate a birthday. We had a good time!