Golden Suites Gurgaon | Inde Hotels & Resorts

We booked suite for 2night and amazing room. Dinner is so awesome taste is too good with alot of variety available for dinner. Good tasty breakfast. For family is perfect hotel with most affordable price. Only 1 thing which can be better is swimming pool. Pool is too much dirty. Overall experience is too good.

A 4 star property (neat and clean rooms, good swimming pool) with 2 star service and 3 star breakfast. There were no toiletries and when called they failed to bring it. Only after repeated calls, they send it to us. The pool was good but they didn't provide us towel or robe. If they manage this hotel well, it will grow up to be a proper 4 star hotel.

Overall, my experience at the hotel was very good. The facilities and staff service were excellent. However, some of the reception staff seemed a bit rude and could have been more polite and helpful. Despite this, my stay at the hotel was very satisfactory.

**“Our stay at the Golden Suite Hotel in Delhi was extremely disappointing in every sense. The reception, rooms, restaurant, security, and overall cleanliness were all far below the standard expected, let alone from a so-called 5-star property. The entire place smelled of dampness, felt unsafe, and was very poorly maintained. When we arrived, the first room we were given didn’t even open — staff had to call an employee and then a locksmith to fix the lock, and it took 20 minutes before we could get inside. Once we did, the room was in terrible condition and had a horrible smell, so we had to move to a second room. Unfortunately, that second room was also uninhabitable: full of dampness, bad odor, dirt, missing amenities and towels, and not properly prepared. Completely exhausted, we had to wait until around 9:30 p.m. for a manager to finally take us to a third room, only after our travel agent called to complain. By then, we were worn out from the journey and frustrated to have to move our luggage once again. The location is isolated, far from everything, and gives a neglected and unsafe impression. The extra bed for our daughter was unacceptable — very small, hard, unstable, and uncomfortable, making it unusable. The dining experience was equally poor: we waited 45 minutes for two sandwiches and some fries, which were extremely overpriced. On top of that, we were forced to pay immediately (something unusual, as we normally settle bills at checkout), and no invoice was provided. Breakfast was another disappointment: dirty tables, poor service, limited options, and low quality. When we asked for a clean table, the staff simply wiped it with a napkin and turned over the dirty placemat. The dining room, curtains, and doors all looked old, dirty, and uncared for. In summary, this hotel is not 5-star by any means. It is poorly run, unhygienic, uncomfortable, and unsafe. We did not feel well or welcome at any point during our stay, and we would not recommend this hotel to anyone.”**

My experience at Golden Suites by Inde Hotels was extremely disappointing. The reception was completely non-welcoming, with a bad ambience and non-welcoming faces at the reception that left a poor first impression. While the rooms were clean, they had a dull. The worst part was the washroom – it was far too small and appeared untidy, which made the stay uncomfortable. As for breakfast, it was utterly pathetic. It felt like they served it just for the sake of ticking a box, with very limited variety and poor quality. The only positive aspect of my stay was the restaurant staff, who were genuinely helpful and polite throughout. However, their service alone is not enough to compensate for the overall subpar experience. Would not recommend for a staycation or business trip.