(Translated by Google) We stayed in a twin room as a family of 4, including 2 adults and 2 preschoolers, from May 4th during Golden Week.
I think the customer service from both the front desk staff and the restaurant staff was very polite and courteous.
The twin room was spacious and had a good view, and the bath in the room was a unit bath, but it was not a small unit bath, which was helpful for families with small children who could not use the public bath. I think the public bath had a nice view as well. The morning bath was a little crowded, but in the evening it wasn't crowded at all, probably because of the time I went, and I was able to take a relaxing bath almost by myself.
Both dinner and breakfast were delicious and I was very satisfied. For dinner, I ordered a course meal with spiny lobster, and it was delicious. Breakfast was like a semi-buffet, with several types of side dishes on the plate, rice, porridge, bread, miso soup, tofu, drinks, several other side dishes, and freshly baked dashimaki eggs.
It was an inn that I would like to stay at again if I had a chance to go there.
After the kids had gone to bed, I tried to drink alcohol alone in my room, but I couldn't find any snacks, so I looked around the building, but the shops were closed and the vending machines didn't sell food, so I gave up on snacks.
(Original)
GW中の5月4日から大人2人と未就学児2人の家族4人でツインの部屋に宿泊しました。
フロントの方もレストランの方も接客対応は非常に丁寧で礼儀正しく素晴らしかったと思います。
ツインの部屋は広々していて眺めも良く、部屋風呂はユニットバスでしたが狭いユニットバスではなくて大浴場に行けない小さい子どもがいる家族には助かりました。大浴場も眺めが良くて良かったと思います。朝風呂は多少混雑しましたが、夜は行った時間帯もあってか全然混雑せずにほぼ自分だけでゆっくりと入浴できました。
料理は夕食、朝食ともに美味しく大変満足しました。夕食はコース料理で伊勢エビを頼みましたが美味しかったです。朝食はセミバイキングみたいな形態でプレートに数種類のおかずがあり、ご飯、お粥、パン、味噌汁、豆腐、飲み物、その他数点のおかず、焼きたてのだし巻き卵を好きなだけ取りに行く様な感じでした。
行く機会があったらまた宿泊したいと思ったお宿でした。
子どもたちが寝静まった後、1人で部屋でお酒を飲もうとした際におつまみがなくて館内を探してましたが売店も閉まっていて自動販売機も食べ物が売ってなかったのでおつまみは諦めました。