NOT GOING BACK. SERVICE NOT SO GOOD, ONLY 1-2 Tables (Roulette & something else). Didn’t see BlackJack and above all, no one there to provide any material gestures of guidance or hospitality. Actually saw the 2 tables at about 3-4PM, and was totally unimpressed. Baden-Baden yes, Casino pass it.
The architecture is fantastic, and the inside quite clean. The coat-check lady was nice; but the Admissions lady was definitely not nice. I was well-dressed in a black-leather jacket, tux-white shirt and a gold-laced bow tie. The B forced me to drop €10-20 on an unnecessary jacket rental; and was a snot about it.
Reminded me of my first encounters in East Germany when The Wall was coming down. They thought of everything, but the people and what they might need.
Walking away, I saw the Illuminati of the Casio Bar. What could go wrong here? They had everything, but a bartender; because the 3 or 4 of them were kind of in the back corner talking. No attention whatsoever to customers.
As an afterthought, a bartender appeared. WOW. For the $$$$ they were charging I worried about buying dinner. Service = 5/10.
Real nice place if you want to hold your mouth open, but if you came to play Blackjack or another game—you’d have more fun by a long shot at the Tampa Seminole Hard Rock Cafe (at half the cost).
Not so cool. They have a lot to learn about taking care of the client. When I turned in my Jacket, Ms. N. Admissions was supervising the coat check lady with a specious, down-the-nose look.
Really Surprised as was my darling.
The surrounding promenade OUTSIDE OF THE CASINO was filled with Baden-Baden interest, history, and adventure.