艾因市的29家最佳酒店

（由 Google 翻译）我们最近入住艾因罗塔纳酒店的体验非常棒。我要感谢整个团队，他们让我们的这次私人庆祝活动如此特别。预订和入住团队效率极高，而且非常乐意满足我们的要求。我们在Zest餐厅享用了晚餐和早餐，特别是Taijool和Mishal两位员工，他们热情周到，让我们的用餐体验令人难忘。下次一定还会选择入住这里！ （原文） Our recent stay at Rotana Al Ain was exceptional. I would like to thank the whole team for making it so special for us as we went there for a personal celebration. The reservation & check in team was so efficient with the whole process and generous to our request. We had dinner and breakfast at the Zest restaurant where the staff specifically Taijool and Mishal went above and beyond to make this experience a memorable one. Will definitely stay here again!!

（由 Google 翻译）说实话，我真想给这家酒店六星，因为房间太漂亮了。但不幸的是，我的入住体验被阿拉伯（埃及）员工 Mohammed 彻底毁了。他态度冷淡，不友好，一点热情好客的感觉都没有。 我凌晨 4 点打电话，想找一位阿拉伯员工。Mohammed 给我报价 700 迪拉姆一晚（凌晨 4 点入住，中午 12 点退房）。后来我又打电话联系了 Kaleem，我真的很欣赏他的专业态度——他最终给了我 500 迪拉姆的价格。 房间本身很漂亮，绝对可以打满分。但这种明目张胆地根据员工情绪操纵价格的行为毁了整个入住体验。对于这种水准的酒店来说，这完全不可接受。 （原文） I honestly wanted to give this hotel 6 stars for the beauty of the room. But unfortunately, my experience was completely ruined by the Arab (Egyptian) staff member Mohammed. His behavior was cold, unfriendly, and there was absolutely no sense of hospitality. I called at 4 AM asking to speak with an Arabic staff member. Mohammed quoted me 700 AED for one night (check-in at 4 AM, check-out at 12 PM). Later, I called again and spoke with Kaleem, and I truly appreciate his professional attitude—he gave me a price of 500 AED instead. The room itself is gorgeous, easily 10/10. But the blatant price manipulation depending on the staff’s mood destroyed the entire experience. Completely unacceptable for a hotel of this standard

（由 Google 翻译）我在这家酒店度过了美好的时光！房间干净舒适，维护得也很好。早餐美味可口，种类繁多，绝对能为美好的一天开启一个完美的开始。工作人员友好周到，总是面带微笑，乐于助人。总而言之，服务一流，体验很棒。我强烈推荐这家酒店给所有来访的客人！ （原文） I had a wonderful stay at this hotel! The rooms were clean, comfortable, and beautifully maintained. The breakfast was delicious with a great variety of options to choose from definitely a perfect start to the day. The staff were friendly, attentive, and always ready to help with a smile. Overall, excellent service and a lovely experience. I’d highly recommend this hotel to anyone visiting!

（由 Google 翻译）这是我们第三次入住罗塔纳酒店。我们入住的是套房，住了四天。房间宽敞舒适，非常适合带孩子入住，而且氛围轻松惬意。阳台景色优美。 罗塔纳酒店的亮点在于其干净整洁的公共区域，例如大堂、餐厅、浴室和泳池，这些都维护得非常好，大大提升了客人的舒适度。 酒店员工的卓越服务也让我们的入住体验更加完美。所有员工都非常友善热情。我要特别感谢杰西女士，她热情周到，专业地解答了我们所有的问题。此外，我还要感谢莱迪女士对我儿子的体贴和友善。她记得我们上次入住时他住过，还给了他一个温暖的拥抱。我儿子非常喜欢拥抱！谢谢！ 我们一定会再次光临。 （原文） This is the third time that we stayed in Rotana hotel. We stayed in a suite room for 4 days and what I loved about our room is that it is impressively spacious, kid’s friendly and the ambiance is absolutely relaxing.The balconies offered a beautiful view. What made rotana hotel stand out is the cleanliness and well- maintained public areas such as the lobby , restaurants ,bathrooms, and pool in which enhance guest comfort. What made our stay really great are the people who are excellent in providing such outstanding service. All staffs are genuinely friendly. I would like to thank Ms Jessie for being warm and accommodating in answering all our queries with such professionalism. Also, I particularly appreciate the thoughtfulness and friendliness of Ms Lady to my son. She remembered him from our previous stay and she gave my son warm hugs. My son really love warm hugs! Thank you. We will surely visit again.

（由 Google 翻译）我们举办了一场为期五天的活动。所有工作人员都非常支持，包括技术人员、清洁人员和接待人员。感谢他们所有人，也感谢尤瑟夫先生，他一直都在支持我们。抱歉，我记不清其他人的名字了。谢谢。 （原文） We had an event for 5 days. All of the officers were very supportive, including the Technicians, the personnel responsible for cleaning, and the hospitality services. Thank you to all of them, and thank you to Mr. Youssef, who was always there to support us. Sorry, I can't remember other people's names. Thank you, no

（由 Google 翻译）我在酒店住得很愉快——一切都干净、舒适，而且服务周到。真正令人印象深刻的是这里的服务。我特别想提一下服务员奥巴达 (Obada)，他非常棒。他热情又专业，每次我们来用餐都让我们感到宾至如归。他总是会主动询问我们是否有任何需要，让整个用餐体验更加愉快。 （原文） I had a great stay at the hotel – everything was clean, comfortable and well taken care of. What really stood out though was the service. I especially want to mention one of the waiters Obada who was fantastic. He was warm and professional and made us feel genuinely welcome every time we came to eat. He always checked in to see if we needed anything and made the whole experience more enjoyable.

（由 Google 翻译）我们最近去艾因罗塔纳酒店享用了国际自助晚餐。酒店员工非常热情友好，服务堪称五星级。米沙埃尔先生在我们用餐期间的服务尤其出色，绝对值得五星好评。 （原文） We recently visited Al Ain Rotana for the international dinner buffet. The staff is super friendly and would rate a five star for their service. Service offered by Mr. Mishael during our visit was excellent and would definitely give a five star for his service.

（由 Google 翻译）我最近光顾了丽笙布鲁酒店 (Radisson Blu Hotel alain) 的 Club House 餐厅，从头到尾都是一次美妙的体验。餐厅氛围优雅舒适，无论是轻松用餐还是特别的晚宴，这里都是理想之选。 菜肴美味可口——每一道菜都风味十足，摆盘精美。服务更是无可挑剔，这要特别感谢 Mukesh 和 Rubel，他们让这个夜晚更加难忘。他们细致周到、彬彬有礼，尽心尽力确保一切完美无瑕。 强烈推荐 Club House 餐厅，这里不仅菜肴美味，服务一流，而且热情好客。再次特别感谢 Mukesh 和 Rubel 的出色服务！ （原文） I recently visited the Club House Restaurant at the Radisson Blu Hotel alain , and it was a wonderful experience from start to finish. The ambience was elegant yet comfortable, making it perfect for both a relaxing meal and a special evening. The food was delicious — every dish was full of flavor and beautifully presented. The service truly stood out, thanks to Mukesh and Rubel, who made the evening extra special. They were attentive, polite, and went above and beyond to ensure everything was perfect. Highly recommend the Club House Restaurant for its excellent food, top-notch service, and warm hospitality. Special thanks again to Mukesh and Rubel for their outstanding service!

（由 Google 翻译）我们在艾因丽笙酒店度过了一段美好的时光。从抵达的那一刻起，所有员工都让我们感到宾至如归。前台的Chandransh热情友好、专业敬业，总是面带微笑，随时准备提供帮助。客房服务人员在我们入住期间，把房间打扫得一尘不染，舒适宜人。孩子们非常喜欢眼镜蛇滑梯。 自助早餐是另一大亮点。这里提供琳琅满目的新鲜美味佳肴，餐厅的主管Sheila、Kaung、Alam、Ritu、Ajith和Dhanu也热情友好、细心周到，确保每位客人都能享受到愉快的用餐体验。 我强烈推荐艾因丽笙酒店给所有寻求舒适住宿、美味佳肴、真诚友好的员工和卓越客户服务的客人！ （原文） We had a wonderful experience at Radisson Blu Al Ain. From the moment we arrived, all the staff made us feel truly welcome. The reception, Chandransh, was friendly, professional, and always ready to help with a smile. The housekeeping staff did an excellent job keeping the room spotless and comfortable throughout our stay. Our kids absolutely loved the cobra slide. The buffet breakfast was another highlight. A great selection of fresh and delicious options, and the restaurant staff headed by their supervisor, Sheila, Kaung, Alam, Ritu, Ajith and Dhanu were friendly, attentive and accommodating, ensuring everyone had a pleasant dining experience. I highly recommend Radisson Blu Al Ain to anyone looking for comfort, great food, and genuinely friendly staff and excellent customer service!

（由 Google 翻译）最近和朋友们入住艾因丽笙酒店，总体体验非常好。 房间略显陈旧，但酒店维护得很好。 晚餐只有两种素食选择，而且味道平平。酒店应该改进菜单，提供更全面的菜品。此外，大部分甜点都感觉不新鲜。 不过，早餐种类丰富，味道也不错。事实上，Jaspreet、Alam 和 Sheila 非常热情周到，确保我们住得舒适。 酒店还有一个小型水上乐园，孩子们玩得很开心。 酒店只有一个家庭泳池，里面还设有酒吧。酒店应该考虑增设一个成人泳池。 总的来说，这是一次很棒的体验。强烈推荐给想要远离城市喧嚣的家庭或朋友。 （原文） Recently stayed at Radisson Blu Al Ain with my friends. Overall experience was very good. Room seemed bit old but the property is well taken care of. For dinner, they had only 2 veg options and that too tasteless. They should really look into improving their menu and have inclusive menu. Also, most of the dessert tasted stale. But for the breakfast, there were many options and food was tasty too. Infact Jaspreet, Alam and Sheila ensured that we are comfortable and provided great service. They also have a mini waterpark which is quite a good fun activity for kids. They have only one family pool which also had a bar in it. They should look into having a separate adult pool. Overall great experience. Definitely recommended for families or friends who are looking to get away from city life.

（由 Google 翻译）我们在艾因丽笙酒店度过了非常愉快的时光！眼镜蛇水上滑梯绝对是我们此次入住的亮点，太好玩了！ 所有员工都非常友好热情，随时准备为我们提供任何帮助。特别感谢Jabir，他从一开始就非常出色，热情周到，甚至还为我们安排了免费的提前入住，我们对此非常感激。 自助早餐还不错，虽然我们希望种类能更丰富一些。不过，优质的服务弥补了这一点，感谢Sheila、Kaung、Ajith和Jaspreet的热情款待。还要特别感谢客房部的Lin和Htet，她们把我们的房间打扫得干干净净，在我们入住期间也一直非常友好。 至于复式别墅，则有点令人失望。一些设施缺失或没有提前准备。我们预订的是四人间，但提供的物品不够——例如毛巾、洗漱用品、枕头和毯子。也没有洗手液，厨房用具和餐具也相当有限。值得一提的是，客房服务团队很快就满足了我们的所有需求。既然是带厨房的别墅，至少应该提供洗洁精。由于他们不提供，退房时你基本上只能把脏碗碟留下，这感觉有点不方便。 总的来说，我们住得很愉快——设施齐全，服务人员热情周到，氛围轻松惬意。如果别墅的设施能再改进一些，那就完美了！ （原文） We had a really good time at Radisson Blu Al Ain! The Cobra waterslide was definitely the highlight of our stay, so much fun! All the staff were super friendly and helpful, always ready to assist with whatever we needed. Special thanks to Jabir, who was amazing from the start, very accommodating and even arranged a complimentary early check-in for us, which we truly appreciated. The breakfast buffet was good, though we wish there were a bit more variety. Still, the service made up for it, thanks to Sheila, Kaung, Ajith, and Jaspreet for their warm hospitality. Also, shout-out to Lin and Htet from housekeeping for keeping our room tidy and being so nice throughout our stay. As for the Duplex Villa, it was a bit disappointing. Some amenities were missing or not prepared in advance. We booked for four people, but the provided items were not enough — such as towels, toiletries, pillows and blankets. There was also no hand soap, and the kitchenware and utensils were quite limited. On the bright side, the housekeeping team was quick to provide whatever we asked for. Since it’s a villa with a kitchen, it would’ve been nice to have dish soap at least. Because they don’t provide any, you’re basically forced to leave the dirty dishes when you check out, which feels a bit inconvenient. Overall, we had a lovely stay — fun amenities, great staff, and a relaxing atmosphere. With a few improvements in the villa setup, it would be perfect!

（由 Google 翻译）我真心推荐这家酒店。我们在这里住得很愉快。员工非常专业，而且总是乐于助人。 食物堪称完美，服务也是一流的。从泳池到儿童游乐区，再到健身房，一切都无可挑剔。 房间里配备了您所需的一切：拖鞋、浴袍、熨斗、牙刷、牙膏等等。酒店附近还有购物中心。 强烈推荐您去阿兰最新的水疗中心体验一下按摩服务，绝对一流。 （原文） I really recommend this place.We really enjoyed our stay here. The staff here are really professional and always willing to help. The food are 10/10 and the service they offer are the best. From the pool to the kids play area, the gym and everything. The rooms have everything you will ever need slippers, gown, iron, toothbrush, toothpaste. It's nearby the Mall also. Kindly visit the newest spa in Alain for your body massage,best service

（由 Google 翻译）我们来这里是为了庆祝女儿的生日。我们玩得很开心。女儿很喜欢水上乐园的滑梯和家庭泳池。在这里既能放松又能玩乐，感觉很棒。房间虽然有点旧，但还不错。床和枕头都很舒服。早餐也很棒，有很多选择。 （原文） We came here for our daughter’s birthday. We had a great time. Our daughter enjoyed the waterpark slides and the family pool. It’s great to relax and have fun at the same time. It’s just that the rooms are a little old but still good rooms. The bed and pillows are comfortable to sleep in. Breakfast was also great. Plenty of food to choose from.

（由 Google 翻译）我们和朋友们一起度过了美好的两天，庆祝我朋友的生日。我们非常享受眼镜蛇号的游乐设施和美味的早餐！工作人员热情友好，让我们的住宿体验非常愉快。 然而，我们抵达时房间还没有准备好，而且尽管我们预订了三间客房，但套餐的一些细节并没有得到清晰的说明。如果服务协调方面能再改进一下，那就完美了。 总的来说，这是一个很棒的住宿和庆祝特殊场合的地方——我们度过了一段充满乐趣和难忘的时光。 （原文） We had a wonderful two-day stay with my friends to celebrate my friend’s birthday. We truly enjoyed the Cobra rides and the delicious breakfast! The staff were accommodating and friendly, which made our stay pleasant. However, our rooms were not yet ready upon arrival, and a few details about the package were not clearly mentioned even though we booked three rooms. With a bit of improvement in service coordination, it would be perfect. Overall, it’s a great place to stay and celebrate special occasions — we had such a fun and memorable experience.

（由 Google 翻译）艾因艾拉酒店 (Ayla Hotel Al Ain) 是一片宁静舒适的绿洲！我度过了一段美好的时光；房间干净整洁。工作人员热情友好，服务一流。酒店地理位置优越，是远离城市喧嚣、放松身心的理想之选。我强烈推荐给所有寻求宁静放松体验的客人。 （原文） فندق أيلا العين هو واحة من الهدوء والراحة! استمتعت بإقامة رائعة، والغرف كانت في غاية النظافة والترتيب. فريق العمل ودود ومتعاون للغاية، وخدماتهم كانت ممتازة. الموقع مثالي للاسترخاء بعيداً عن صخب المدينة. أنصح به بشدة لكل من يبحث عن تجربة هادئة ومريحة."

（由 Google 翻译）酒店整体来说还可以，房间也比较宽敞。停车位充足且免费。酒店内设有大型超市和医疗中心。 然而，服务非常糟糕，感觉员工几乎不愿意帮助客人。我甚至不确定这是缺乏热情还是服务意识不足。 最讽刺的是，整个酒店竟然没有微波炉可以加热客人的剩菜！我被告知微波炉只在套房里提供，而我入住期间套房都已订满？！即使我询问了客房经理、前台、礼宾部和餐厅工作人员，他们也不允许我在餐厅或员工休息室使用微波炉加热我自带的、保质期明确的食物。 客房清洁也不尽如人意——很多地方好几天都没人打扫。 总的来说，考虑到服务质量，这家酒店的价格非常昂贵，附近的酒店体验要好得多。 （原文） Hotel overall is acceptable and rooms are spacious. There is plenty of free parking available. There are a big supermarket and medical center attached to the hotel. However the service is very poor and I felt like the staff barely want to help guests. I’m actually unsure if it’s lack of hospitality or cluelessness. What I found ironic is that the entire hotel has no microwave to heat guests’ leftover food! I was told microwaves are only available in suites which are fully booked at the time of my stay??! I was not allowed to use the microwave to heat my own packed food with a clear date of expiry in the restaurant or the staff amenities even when I asked the housekeeping manager, reception, concierge, and restaurant staff. Housekeeping is also not the best - surfaces remained uncleaned for days. Overall the price is expensive compared to the service you get and you can get a much better experience in nearby hotels.

（由 Google 翻译）我最近住在这家酒店。床单和毛巾的清洁度有待提高，因为我注意到它们的味道比预期的要差。早餐不错，种类丰富。我对一位男接待员的待遇感到不满。酒店地理位置优越，位于艾因市中心，毗邻一座标志性的清真寺，停车位充足，附近还有超市、药店和医院。 （原文） أقمت في الفندق مؤخرًا. مستوى نظافة الشراشف والمناشف يحتاج إلى تحسين، حيث لاحظت أن رائحتها كانت أقل من المتوقع. الإفطار كان جيدًا ويحتوي على تشكيلة متنوعة. لم أشعر بالارتياح من تعامل أحد موظفي الاستقبال الذكور. موقع الفندق ممتاز في منتصف العين، بجوار مسجد معلم، مع توفر مواقف سيارات جيدة وسوبر ماركت وصيدلية ومشفى قريبة

（由 Google 翻译）员工很棒，房间干净舒适，淋浴水压也很好。服务周到，整体氛围温馨舒适。地理位置便利，提供的设施也令人满意，入住体验非常愉快。我一定会考虑再次入住这里。 特别感谢Medhat先生的热情款待 （原文） Amazing staff, clean and comfortable rooms, and good water pressure in the shower. The service was attentive, and the overall atmosphere felt welcoming and relaxing. The location is convenient, and the amenities provided were satisfactory for a pleasant stay. Would definitely consider staying here again. Special thanks to Mr Medhat for the hospitality

（由 Google 翻译）宜人的氛围和优越的地理位置**：酒店被描述为拥有“非常优美的环境”和宁静的地理位置，使其成为一个令人放松的住宿之所。 * **优质服务**：员工被评价为“优秀”且“友好”。管理层对客人评论的积极响应也体现了他们对服务的重视。 * **物有所值**：一位评论者特别提到，与同级别的其他酒店相比，这里的价格很划算。 （原文） Pleasant Atmosphere and Location**: The hotel is described as having a "very nice environment" and a calm location, making it a relaxing place to stay . * **Quality Service**: The staff have been noted as being "good" and "friendly" . The management's responsive engagement with guest reviews also suggests a commitment to service . * **Good Value**: One reviewer specifically mentioned that the prices are good compared to other hotels of a similar category .

（由 Google 翻译）酒店干净、安静、漂亮，楼下有超市，靠近塔瓦姆医院。员工非常优雅。我住了四天。谢谢。 （原文） فندق نظيف وهادي وجميل فيه سوبرماركت تحت وقريب من مستشفى توام. اسلوب العاملين راقي جداا.. جلست اربع ايام.. شكرا لكم..

（由 Google 翻译）一次失败的体验。他们没有向我们解释他们的房间系统，还额外收了钱，而且不肯退还。借口是他们员工可能压力太大，所以没有向我们解释房间的情况！！！！我们来自艾因郊外，我不会推荐这家酒店给任何人。 （原文） تجربة فاشلة ، مو موضحين لنا عن نظام غرفهم وشالين عنا بيزات زيادة ومو راضين يردونهم ، العذر انه موظفيهم يمكن كانوا مضغوطين من جي ما وضحوا لنا عن الغرف !!!!!! و نحن من برع العين ما انصح حد

（由 Google 翻译）从经理到主管，再到全体员工（客房服务、前台、厨师和餐厅员工、行李员、维修工、IT 人员、电工等等），Ayla Grand Hotel 竭尽全力，让我们的住宿体验尽可能舒适愉悦。客房设计高雅，功能齐全，食物品质上乘，种类丰富，可满足各种口味。事实上，我是素食主义者，出于健康考虑不使用油，他们还根据我的口味调整了几种菜肴。我们是酒店的长期住客，非常感激他们所做的一切，并鼓励员工为我们和其他住客提供帮助。我们尤其感谢我们的客房清洁员 Sampurna，她总是面带微笑，和蔼可亲，而且她把我们的房间打扫得非常彻底，超出了我们的预期。她工作非常努力，我们觉得有必要给她点个赞！酒店很荣幸能拥有她这位模范员工。感谢管理层让我们有宾至如归的感觉。 （原文） From the managers to the supervisors to the staff (housekeeping, reception, chef and restaurant staff, bellmen, maintenance, IT, electricians, etc.), Ayla Grand Hotel has gone out of their way to make our stay as comfortable and pleasant as possible. The rooms are tastefully designed and functional and the food is high quality and varied to match all tastes. In fact, I'm vegan and don't use oil for health reasons, and they have modified several dishes to accommodate me. We are long term residents and appreciate all the little things they do and empower their staff to do for us and other residents. We especially appreciate our housekeeper, Sampurna, who is always smiling and pleasant, but who also thoroughly cleans our rooms above and beyond our expectations. She is such a hard worker, we felt we really had to give her a shout out! This hotel is lucky to have her as an exemplary employee. Thanks to the management for making our stay feel like home.

（由 Google 翻译）地理位置优越，步行即可轻松抵达艾因购物中心。酒店安静整洁。所有员工都非常乐于助人、知识渊博且彬彬有礼。他们总是热情友好，笑容满面，让我们的住宿体验非常舒适。向他们所有人致敬！我强烈推荐这家艾拉格兰德酒店。服务非常好。健身房也很棒。停车也很方便。特别要感谢前台接待员（Deriecka），她非常乐于助人，沟通清晰流畅。酒店的其他员工也都很棒。感谢你们提供的优质服务。我们非常喜欢这次入住体验。希望很快能再次光临。🥰🥰🥰🥰 （原文） Good location, very short walk to the Al Ain Mall. Quiet and clean. All the staffs are very helpful, knowledgeable, respectful.They always great and smile. Makes our stay comfortable.Hats off to all of them. I highly recommended this Ayla Grand Hotel. Very good service. Very nice gym. Had no issues with the parking. Special mention to the receptionist name (Deriecka) very helpful and has a good, clear and strong communication. All of them too. Thank you for being good in all your services. We love and enjoy our stay. Hope to see you soon.🥰🥰🥰🥰

（由 Google 翻译）这是我经历过的最糟糕的酒店体验之一——简直是一场灾难。 从第一天起，我就要求换房间，并于当天换到了另一间。我告诉前台和客房服务人员我的阿联酋身份证不见了，尽管我当时根本没离开过酒店。没有人做出任何回应或后续跟进。 两天后，我孩子的毛绒玩具——一只约60厘米高的大泰迪熊——也不见了。我向前台报告了此事，但​​他们的态度和表情极其无礼。奇怪的是，大约一个小时后，玩具被归还，并解释说是“误拿”。这么大的玩具怎么会被误拿？甚至没有人道歉。 不幸的是，我已经办理了新的阿联酋身份证的换领手续。几天后，酒店打电话告诉我，他们找到了身份证，并让我去取！ 退房时，我明确告诉工作人员，我确信身份证还在酒店里——至于有人放错了地方还是拿走了，我不得而知。几天后，我的话被证实属实。 更令人无法接受的是，没有人道歉，工作人员声称他们在我从未住过的房间里找到了身份证。 总而言之，这是一次令人非常失望且不专业的体验，我希望管理层能够认真对待此事。 这是我经历过的最糟糕的体验，简直是一场灾难。 从我第一天要求换房，当天就换到了另一间房开始，前台和客房部就被告知我的阿联酋身份证不见了，但他们没有回应，尽管我当时并没有离开酒店。 两天后，我孩子的60厘米长的泰迪熊不见了。我向前台报告了此事，前台的态度和表情都很挑衅。一个小时后，玩具被归还，声称是被人误拿的。这么大的玩具怎么会失手？他们连个道歉都没有。很遗憾，我不得不补办身份证。几天后，酒店打电话告诉我，他们找到了身份证，让我来取！ 离开酒店的时候，我告诉他们，我确定身份证还在。是有人拿走了，还是有人丢了，我不知道。几天后他们确认了这一点。 奇怪的是，他们没有道歉，更奇怪的是，他们说他们在一个我根本不在的房间里搜查了身份证。 （原文） It was one of the worst hotel experiences I have ever had — truly a disaster. From the very first day, I requested to change my room and moved to another one on the same day. I informed both the reception and housekeeping that my UAE IDs were missing, even though I had not left the hotel at any point. There was no proper response or follow-up from anyone. Two days later, my child’s stuffed toy — a large teddy bear about 60 cm tall — also went missing. I reported it to the reception, but their attitude and facial expressions were extremely disrespectful. Strangely, about an hour later, the toy was returned with the explanation that it was “taken by mistake.” How could such a large toy be taken by mistake? No one even bothered to apologize. Unfortunately, I had already gone through the process of issuing new Emirates IDs. A few days later, the hotel called me saying they had found the IDs and asked me to come and collect them! When I was checking out, I clearly told the staff that I was certain the IDs were still in the hotel — whether someone misplaced them or took them, I didn’t know. My words turned out to be true days later. What’s even more unacceptable is that no one apologized, and the staff claimed they found the IDs in a room that I never stayed in. Overall, this was a deeply disappointing and unprofessional experience, and I hope the management takes this matter seriously. اسوء تجربة علي الاطلاق كارثة حرفيا من اول يوم طلبت تغيير الغرفة وانتقلت لاخري في نفس اليوم تم ابلاغ ال reception وال housekeeping بفقدان الهويات الاماراتية بلا اي اجابة مع العلم بعدم خروجي من الفندق وبعدها بيومين تم اختفاء لعبة طفلي دب قطني طوله ٦٠ سم وتم الابلاغ عنها في ال reception اللي أسلوبه ونظراته كانت مستفزة وبعدها بساعه رجعت اللعبة علي اساس انها اتاخدت بالغلط معقول لعبه بالحجم ده تتاخد غلط ولم يتم حتي الاعتذار منهم وبعدها للاسف عملت اصدار جديد للهويات وبعدها بايام تم الاتصال من الفندق بانهم وجدوا الهويات وتعالي خدها !!! وانا ماشي من الفندق قولتلهم انا متاكد ان الهويات موجودة حد خدها حد ضيعها معرفش واتاكد كلامي بايام بعدها الغريبة ان مفيش اي اعتذار تم والاغرب انهم قالوا بحثوا عن الهويات في غرفة انا مكنتش فيها اصلا

（由 Google 翻译）我强烈推荐这个地方。我们在这里住得很愉快。这里的员工非常专业，而且总是乐于助人。 这里的食物绝对值得一试，服务也是一流的。从泳池到儿童游乐区、健身房，应有尽有。 房间里配备了您所需的一切：拖鞋、睡袍、熨斗、牙刷、牙膏。酒店也靠近购物中心。 （原文） I really recommend this place.We really enjoyed our stay here. The staff here are really professional and always willing to help. The food are 10/10 and the service they offer are the best. From the pool to the kids play area, the gym and everything. The rooms have everything you will ever need slippers, gown, iron, toothbrush, toothpaste. It's nearby the Mall also.

（由 Google 翻译）我非常喜欢这家位于艾因的酒店，它地理位置优越，就在购物中心对面，门口就有公交车站，方便像我一样往返阿曼首都马斯喀特的旅客前往汽车站。 前台工作人员热情友好，礼宾部的阿伦更是彬彬有礼，服务周到。房间宽敞，床铺宽大舒适。 我强烈推荐这家酒店。 （原文） Absolutely loved this hotel in Al Ain, strategically located just across the road from the mall and with a public bus stopping right in front of it connecting to the bus station in case one, like me, is coming from or going to Muscat in Oman. Staff at reception were friendly and helpful, Arun the concierge went out of his way with courtesy and utter politeness, rooms are spacious and beds are large and incredibly comfortable I definitely recommend it

（由 Google 翻译）在艾拉大酒店 (Ayla Grand Hotel) 的体验棒极了！酒店干净整洁，注重细节。房间宽敞舒适，设施一流。酒店位置便利，靠近各种服务设施，热情友好的员工服务更是无微不至。我强烈推荐给所有想在艾因享受舒适高档住宿的人。 （原文） تجربة رائعة في Ayla Grand Hotel! الفندق يتميز بالنظافة والاهتمام بأدق التفاصيل، الغرف واسعة ومريحة جدًا، والمرافق ممتازة. موقعه قريب من كل الخدمات، والخدمة أكثر من رائعة بفضل فريق العمل اللطيف والمتعاون. أنصح به بشدة لكل من يبحث عن إقامة مريحة وراقية في العين.

（由 Google 翻译）非常好，最棒​​的是工作人员，从清洁工到经理，每个人都非常乐于助人。强烈推荐。Nara 餐厅是一颗宝石，如果可以的话，可以根据自己的喜好烹饪。 （原文） Very nice, main highlight is the staff, cleaner to manager, everyone is so helpful. Highly recommended. Restaurant Nara is a jewel, cook according to your choices if available.

这次旅行本来还算愉快，但是前台的印度店员让人相当恼火，我们预定31号晚上的房间，我们1号凌晨5点左右到的，他让我们等着说我们来迟了，在山上的冬天冷得人瑟瑟发抖，终于轮到我们只给了一张房卡，我问了才给了另外一张。尴尬的事他居然没有把我ID还给我，我当时也没留意，住了2晚，这家伙也没说给我把ID退回来.直到我回迪拜了才发现ID不见了，电话过去才知道落下了。阿三……一言难尽！ 快递费还要我自己出，31.5AED 阿三啊阿三，你的脸皮真厚！

2015年在这里看流星雨，生平第一次看到这么多流星

（由 Google 翻译）非常适合全家入住。酒店氛围很棒，泳池也很棒，值得一去。酒店还设有专门的儿童游乐区，并提供各种趣味活动，让孩子们乐在其中。 房间宽敞，床铺舒适，工作人员礼貌周到，随时准备解答您的任何疑问。早餐种类丰富，但座位区相对于酒店入住人数来说略小，有时会比较拥挤。酒店还提供其他餐饮选择，菜品美味。 总而言之，这是一次适合全家入住的舒适住宿体验。 （原文） Pleasant for stay with family. The ambience is great, and the swimming pool is enjoyable to explore. The hotel also has a dedicated kids’ play area and several fun activities that keep children engaged. The rooms are spacious with comfortable beds, and the staff are polite and attentive, always ready to address any queries promptly. The breakfast spread is good, though the seating area is a bit small compared to the hotel’s occupancy, so it can get crowded at times. Other dining options are also available, offering good food. Overall, a good and comfortable stay for families.

（由 Google 翻译）在杰贝勒哈菲特的Oryx Grand Hotel享受难忘的家庭度假😊 我们在Oryx Grand Hotel的住宿体验一如既往地棒极了。酒店坐落在艾因宁静的郊区，坐拥壮丽的山景和城市景观，是远离城市喧嚣的完美去处。房间干净舒适，价格实惠……对于家庭入住来说，性价比超高。 酒店配备了各种有趣的家庭设施，例如带滑梯的游泳池、戏水区、游乐场和迷你高尔夫球场——无论大人还是孩子，这里都非常适合。欧陆式早餐非常美味，餐饮价格也非常合理。 强烈推荐与家人一起享受轻松愉快的住宿体验。 （原文） A Memorable Family Getaway at Oryx Grand Hotel, Jebel Hafeet 😊 Our stay at Oryx Grand Hotel was exceptional as always. Nestled in the peaceful outskirts of Al Ain, the hotel offers a perfect escape from the city with stunning mountain and city views. The rooms are clean, comfortable, and affordably priced.... great value for a family stay. The hotel is packed with fun family-friendly amenities... a pool with slides, splash play area, playground, and mini golf — perfect for kids and adults alike. The continental breakfast was delicious, and the food and beverage prices were very reasonable. Highly recommended for a relaxing and fun-filled stay with family

（由 Google 翻译）这家酒店简直是完美的度假胜地！入住期间，我真正放松身心，恢复活力，好好反思。餐饮体验也棒极了：食物美味可口，分量十足，价格更是出乎意料的实惠。酒店还提供种类繁多的休闲娱乐设施。 除了这些设施，酒店员工也十分出色——他们都训练有素，言谈举止始终体贴周到、专业到位。 我们在杰贝哈菲特的四天三晚假期远远不够，因为这里的宁静祥和具有疗愈身心的功效。——我们一定会再来的。 （原文） ​This hotel is the perfect escape! I was able to genuinely relax, recharge, and reflect during our stay. The dining experience was excellent: the food tastes great, the portions are generous, and the prices are surprisingly affordable. They also offer a fantastic array of recreational facilities. ​Beyond the amenities, the staffs are outstanding—they are all well-trained and consistently speak thoughtfully and professionally. Our 4 days 3 night stay is not enough as the peace and tranquil of Jebel Hafit has a therapeutic effect. - we will come back for sure.

（由 Google 翻译）酒店环境优美，地理位置绝佳，非常适合年轻家庭入住。 我们入住的是行政房，房间宽敞，足够我们四个人住，而且还能欣赏到泳池美景。 酒店餐厅和酒吧都很不错，商店也很方便。 （原文） A beautiful hotel in a stunning location. Great for young families. We had the executive room and it was more than big enough for all 4 of us, very spacious and good view of the pool. Good restaurants and bar. Very convenient shop.

（由 Google 翻译）多年来，我曾两次光顾这家酒店，在伊甸岩餐厅享用饮品和午餐，这次我决定预订两晚住宿。我预订了一间高级双床房，含早餐。抵达后，房间里有一张大双人床，酒店告知我们会分开布置。一位经验不足的“客房服务人员”直接把超大的羽绒被扔到一张床上，然后拿来一条棕色毯子铺在另一张床上。他说没有其他羽绒被了！在我们坚持要求后，他才拿来另一床超大的羽绒被。毛巾数量极少，我们被告知毛巾“还在洗”。酒店当时正在接待一个大型派对，因此其他客人基本无法得到妥善照顾。两家餐厅的食物都一模一样，第二天我们点了牛肉汉堡，结果端上来的是羊肉汉堡。酒水只有一种红葡萄酒和一种白葡萄酒可供选择。第二天早餐的餐具很脏，但最令人失望的是，我们抵达当天，泳池边的躺椅上挤满了人，我只能说他们是为这个私人派对服务的司机/工人。他们身上散发着明显的体味，而且泳池周围人满为患，让人无法放松。 景色确实很美，作为经验丰富的旅行者，我们觉得这事儿挺有意思，以后可以讲讲。 但对于不太挑剔的旅行者来说，这可能会让他们更加不满，所以请提高服务标准，使其与这处美景相匹配。 房间里“我们将像对待皇室成员一样款待您”的标语确实让我们感到失望。咯咯笑。 （原文） Having been twice before over the years to this hotel for a drink and lunch at the Eden Rock restaurant, I decided to book a stay over for 2 nights. I booked a superior twin room with breakfast. On arrival, the room had a large double bed which we were told would be separated. An inexperienced "housekeeping male" proceeded to dump the over large sized duvet on one of the beds and brought and brown blanket for the other. He said that another duvet was not available! After our insistence, he brought another over sized duvet for the remaining bed. There were minimal towels and we were told that the towels 'were still in the wash". The hotel was catering for a large party so all other guests were largely not accommodated for. The food in both restaurants was identical and, on the 2nd day when we asked for a beefburger, it arrived, but it was lamb. There was a choice of one red and one white wine. The cutlery was dirty at breakfast on the 2nd day, but the most disappointing element was the day we arrived, the pool beds were swamped with what I could only describe as domestic drivers/ workers for the guests of the private party. There presence was not conducive to a relaxing stay due to their obvious body odour and crowding around the pool area. The view was magnificent and as we are seasoned travellers, we saw the funny side with tales for the future. The not so discerning traveller would take more offence so please bring up the standards of the service to match the beauty of the location. The "We will treat you like royalty" caption in the room did make us giggle.

（由 Google 翻译）我目前入住艾因的艾拉巴亚迪酒店 (Ayla Bayadi Hotel)，再次证明我的选择非常明智。我去年也住过这里，体验很棒，所以决定再次入住——而且我很高兴自己做了这个决定。 特别要感谢前台接待员阿米尔，这次我有幸结识了他。他非常热情友好，帮我们把两个不同的房间预订合并了，这样我们就不用在入住期间换房间了。他的专业精神和对客人的细致周到令人印象深刻。 总而言之，酒店一如既往地提供舒适、干净和热情周到的服务。非常高兴能再次入住，强烈推荐！ （原文） I’m currently staying at the Ayla Bayadi Hotel in Al Ain, and once again it’s proving to be an excellent choice. I stayed here last year and had a great experience, which is why I decided to return — and I’m glad I did. A special mention goes to Amir, the receptionist, whom I had the pleasure of meeting this time. He has been exceptionally kind and helpful, managing to merge our two separate bookings — even though they were for different room types — so we wouldn’t need to change rooms during our stay. His professionalism and attention to guests truly stand out. Overall, the hotel continues to offer comfort, cleanliness, and warm hospitality. Very happy to be back, and highly recommended!

（由 Google 翻译）Ayla Bawadi 是一家四星级酒店，设施一流，却拥有五星级酒店的尊贵体验。泳池开放至晚上 7:00，按摩浴缸和桑拿房则开放至晚上 9:00（工作人员告知）。 所有工作人员和工作人员都非常乐于助人且彬彬有礼，让您住得舒适惬意。酒店地处宁静祥和的区域，周围环绕着众多传统建筑和商店。Bawadi 购物中心就在酒店旁边，交通便利。 总而言之，酒店氛围宜人，房价实惠，是您在艾因住宿的理想之选。 （原文） Ayla Bawadi is a 4-star hotel that feels almost like a 5-star with its excellent facilities. The swimming pool is accessible until 7:00 pm, while the jacuzzi and sauna remain open until 9:00 pm, as informed by the staff. All the staff and crew members are very helpful and polite, making the stay comfortable. The hotel is located in a calm and quiet area, surrounded by many traditional buildings and shops. Bawadi Mall is right next to the hotel, which is very convenient. Overall, the hotel offers a pleasant ambiance at affordable room rates, making it a great choice for a stay in Al Ain.

（由 Google 翻译）我谨代表酒店，衷心感谢前台接待员阿米尔先生提供的卓越服务。 在我入住期间，阿米尔先生始终保持着高度的专业性、细致周到和热情友好的服务态度。他及时解答了我的所有疑问，并确保我的所有需求都得到满足。他热情周到的服务态度极大地提升了我在酒店的入住体验。 阿米尔先生，非常感谢您提供的优质服务。您的帮助我铭记于心，并由衷感谢您的悉心照料。 （原文） would like to express my sincere appreciation for the excellent assistance provided by Amir, one of your hotel receptionists. Throughout my stay, Amir was exceptionally professional, attentive, and friendly. He helped me with my inquiries promptly and made sure all my needs were accommodated. His warm attitude and dedication truly enhanced my overall experience at your hotel. Thank you, Amir, for your outstanding service. Your support did not go unnoticed, and I am grateful for the assistance you provided.

（由 Google 翻译）我上周五预订了一间套房，入住体验非常失望。首先，价格和我在Fex应用程序上看到的不一样。然后，天花板开始漏水，直接漏到灯里。我立刻打电话叫人维修，但他们只是告诉我：“没问题，是空调的问题。” 怎么可能没问题？水通过电流流动存在严重的安全隐患——万一我触电了怎么办？ 更糟糕的是，套房没有阳台，窗户也完全看不到风景。我本来想来这里放松身心，结果感觉更像是被锁在一个不安全的房间里。 到目前为止，代客泊车和行李员的服务人员都还不错，自助餐的工作人员也都很热情。食物也还行。 不过，总的来说，安全问题和房间状况彻底毁了这次住宿。 （原文） I booked a suite last Friday and was really disappointed with my stay. First, the rate was different from what I saw on the Fex app. Then, water started leaking from the ceiling and went directly into the lights. I immediately called for maintenance, but they just told me, “no problem, it’s from the AC.” How can that be no problem? Water passing through electricity is a serious safety risk—what if I got electrocuted? On top of that, the suite had no balcony and the window had no view at all. I came here expecting to relax and unwind, but instead it felt more like being locked in a room with unsafe conditions. So far, the staff from valet and luggage were nice, and the buffet staff were also kind. The food was okay. Overall, though, the safety issues and room conditions completely ruined the stay.

（由 Google 翻译）我住得非常愉快！所有员工都很友好，但我特别想感谢前台的Mostafa——他非常乐于助人，专业且总是面带微笑。他竭尽全力满足我的一切需求。他绝对是我遇到的最好的酒店员工之一。强烈推荐这家酒店，也非常感谢Mostafa让我的入住体验如此愉快！ （原文） I had a wonderful stay! The staff were all friendly, but I would especially like to thank Mostafa at the front desk — he was extremely helpful, professional, and always smiling. He went above and beyond to assist with everything I needed. Truly one of the best hotel staff I’ve met. Highly recommend this place and huge thanks to Mostafa for making my stay so pleasant!

（由 Google 翻译）我最近入住艾拉酒店，体验非常糟糕。房间很不干净，我甚至在里面发现了蟑螂。当我反映这个问题时，包括经理在内的所有员工似乎都漠不关心，没有认真对待我的投诉。糟糕的卫生状况和糟糕的客户服务让我的住宿体验非常不舒服。我真心希望酒店能够解决这些问题，以免影响其他客人的入住体验。 （原文） I recently stayed at Ayla Hotel, and the experience was very disappointing. The room was not clean, and I even found cockroaches inside. When I reported the issue, the staff — including the manager-level team — did not seem to care or take the complaint seriously. The lack of cleanliness and poor customer service made the stay uncomfortable. I truly hope the hotel addresses these issues for future guests.

（由 Google 翻译）非常不错的酒店，配有泳池和按摩浴缸。早餐很棒……附近有商场，晚上可以去吃……考虑到价格，我推荐这家酒店。房间宽敞，床很舒服。 （原文） Hotel très sympa avec piscine et jacuzzi. Le petit dej est très bon ...le mall à proximité permet de manger le soir...pour le prix, je vous conseille cet hôtel. Chambre spacieuse et lit confortable.

买的是一价全包的套餐，但是酒店里面的娱乐项目是有限制的使用，连酒水点单都是有另外的菜单，食材一般，可选择性很少，性价比极低，不好玩。

（由 Google 翻译）我们在达纳特艾因酒店度过了一段美好的时光。虽然只是短暂的假期，但我们非常享受这次住宿。晚餐非常棒——食物和服务都非常棒。 一个小建议：如果套房里能提供更多饮用水就更好了。对于我们一家四口来说，只有两瓶250毫升的饮用水，根本不够用。如果能提前在房间里多放几瓶水就更方便了，这样我们就不用打电话去要了。 （原文） We had a wonderful time at Danat Al Ain. Even though it was a short vacation, we thoroughly enjoyed our stay. The dinner was excellent — both the food and the service were outstanding. One small suggestion: it would be helpful to provide more drinking water in the suites. For a family of four, only two 250 ml bottles were available, which wasn’t sufficient. It would be more convenient if additional water bottles could be placed in the room in advance, so we don’t have to call and request them.

（由 Google 翻译）这个地方非常好，价格也很便宜。太棒了，我爱死它了。我想和家人再去一次。我们在那里住了三天，感觉棒极了。我们多付了几百迪拉姆，就免费享用了早餐和晚餐。自助餐非常美味，服务也不错，但其中一个服务员计算错了我们的东西，我们免费得到了一些东西，不过没关系。泳池也是另一番景象，其中一个泳池像奥林匹克标准泳池，适合16岁以上的青少年，还有另外两个泳池，儿童泳池适合5岁和10岁以下的儿童，中型泳池适合10到5岁以下的儿童，我可以去，也可以更低一些，但可能需要父母和中型泳池的额外帮助。泳池里有调酒师和迷你冲浪板，你可以坐在上面。真是太棒了，我很想再去一次，而且那里可以看到杰巴尔·贾伊斯山的景色！ （原文） This place was very nice very cheap. Amazing I loved it. I wanna go back again me and my family. We stay there for three days and it was amazing. We paid a little extra like hundred dirhams for breakfast and dinner for free. They were very yummy buffets and not bad serving but one of the servers were a bit miscalculated our stuff and we got a few things free but it’s fine. Then the pool is another hand or amazing spectacular there is one pool for like an Olympic pool for teenagers above the age of 16 and there is two other pools the kiddy pool for children below the age of five and 10 and the medium pool is 10 to a minimum five I can go it could go lower, but it might need some extra help with the parents and in the medium pool. There is like a bartender and a mini board that you could sit in the pool. It was amazing and I would love to go back again pluse there was a view of the mountain:jebal jais!

（由 Google 翻译）体验非常棒。从入住到退房，一切都很愉快。工作人员乐于助人，态度友好。食物也很棒（早餐非常好，比晚餐更好）。酒店氛围很好，尤其是靠近泳池区，而且很宽敞。蒸汽浴室、桑拿浴室和按摩浴缸也很好用。 作为一名斯里兰卡人，看到这么多斯里兰卡员工真是太好了。 （原文） The experience was really good. From checking in to out overall it was good. The staff was helpful and friendly. The food was good (breakfast was really good and better than the dinner). The ambience of the hotel was nice specially near the pool area and was spacious. Availability of the steam bath, sauna and the jacuzzi was good as well. Being a Sri Lankan it was nice to see lots of Sri Lankan staff.

（由 Google 翻译）这里绝对是理想的度假胜地。我在这里度过了美好的时光。这家度假村的一切都非常棒，食物、泳池等等，应有尽有。就连水疗和桑拿也超级棒，让人彻底放松。健身房配备了各种高品质的健身器材。 Arabesque餐厅的食物非常美味。Ahmed先生热情周到，帮了我们很多忙。午餐我们点了套餐，包括凯撒沙拉、蔬菜沙拉和扁豆汤。主菜是什锦烤肉拼盘和牛肉汉堡。 晚餐和早餐都是自助餐，提供来自世界各地的丰富选择。晚餐的印度香饭和米饭味道鲜美，沙拉也清爽可口。早餐同样精彩，有新鲜出炉的羊角面包和各种面包、鸡蛋、香肠和煎饼。每一样都美味可口。 泳池区域干净整洁，井然有序。家庭泳池也非常宽敞。 总而言之，我度过了一个非常放松的周末，体验非常棒。 （原文） This is a must have getaway spot. I had a wonderful time here. Everything is excellent about this resort, the food , the pool , nd everything. Even the spa and sauna was too good and relaxing. The gym had a variety of quality equipments. The food from arabesque restaurant is excellent. Mr ahmed helped us alot and was so kind full. For lunch we had the menu , and selected caesar salad & green garden salad along with lentil soup. And main course as mix grill platter and beef burger. For dinner and breakfast, it’s buffet with a large variety of options from all over the world. The biriyani and rices served for dinner were so flavorful and salads were so refreshing. Even the breakfast was nothing less with freshly baked croissants and breads , eggs, sausages, pancakes. Everything was tasteful. The pool area is clean and well organized. Family pool is so spacious as well . Overall i had a very relaxing weekend and wonderful experience.

（由 Google 翻译）由于设施有限且服务态度欠佳，这家度假村远未达到五星级标准。设施匮乏，且经常关闭或维修，员工的专业水平也与高端酒店应有的水准不符。自助餐菜品种类有限，餐厅管理也十分不称职。持续的施工造成了严重的干扰，包括噪音和热水供应中断。总而言之，尽管氛围独特，但设施不足，这家度假村并不符合五星级标准。应用程序上的图片与实际情况不符、陈旧的家具以及高昂的价格都让客人望而却步，不愿再次光顾。 （原文） The resort falls short of five-star standards due to limited access to facilities and poor hospitality. Facilities are scarce and often closed or under maintenance, while staff performance lacks the professionalism expected of a high-end establishment. The buffet offers a limited selection of dishes, and restaurant management is incompetent. Ongoing construction causes significant disruptions, including noise and interruptions to the hot water supply. Overall, with its eclectic atmosphere and inadequate facilities, the resort does not meet five-star standards. The discrepancy between the images on apps and reality, the outdated furniture, and the high price for the value received are all factors that discourage repeat visits.

（由 Google 翻译）我在艾因达纳特度假村度过了一段美好的时光！这里环境优美，宁静祥和，是放松度假的理想之选。房间宽敞舒适，食物美味可口，整体氛围温馨宜人。 特别要感谢阿尔文，他的友善和专业精神令人赞叹不已。他为人亲切友善，总是确保每个人都感到舒适自在，他的积极态度为我的入住体验增色不少。 （原文） I had a wonderful stay at Danat Resort Al Ain! The property is beautiful, peaceful, and perfect for a relaxing getaway. The rooms are spacious and comfortable, the food is great, and the overall atmosphere feels warm and welcoming. A special mention to Alvin, who truly stood out with his kindness and professionalism. He’s such a sweet person and always made sure everyone was comfortable and taken care of, his positive attitude added so much to my experience.

（由 Google 翻译）任何住宿体验都不可能完美无缺，但前台的艾丽卡竭尽全力确保我的入住体验尽可能舒适愉快。她全程都尽心尽力，不仅能预见我的需求，还能迅速响应我的每一个请求，她细致入微的服务让我不禁想起丽思卡尔顿和瑞吉等五星级酒店。她绝对是这家酒店的亮点所在。 阿黛莉亚每天早上都提供优质的早餐服务，她做的豆奶拿铁是我在所有万豪酒店喝过最好喝的。 IT部的罗汉在我急需打印一份紧急文件时帮了我大忙。他为人亲切友好，而且在我商务中心电脑出现故障时也提供了极大的帮助。 最后，值班经理穆罕默德·阿迪布在我入住期间遇到一点小问题时及时伸出援手，确保我感受到了支持和关怀。他的热情和积极的态度真的让我印象深刻。 总的来说，这是一处很棒的房产，我最喜欢的设施是游泳池、桑拿浴室和蒸汽浴室，所有这些设施都是免费的，并且每天都可以使用。 （原文） No stay is ever perfect, but Erica at the front desk did everything in her power to ensure my stay was as pleasant as possible. She went above and beyond the entire time, anticipating my needs, moving quickly on every request, and delivering a level of attention to detail that genuinely reminded me of 5-star brands like The Ritz Carlton and St Regis. She is the true standout of the hotel. Adelia provided amazing service every morning at breakfast and made the best soy milk latte I’ve ever had at any Marriott property. Rohan from IT completely saved the day when I needed a time sensitive document printed. He was personable, friendly, and so helpful when the business center computer gave me issues. Lastly, Mohammed Adeeb, the duty manager, stepped in when I hit a small hiccup during my stay and made sure I felt supported and cared for. His enthusiasm and positivity really made a difference. Overall, this is a lovely property, and my favorite amenity was the pool, sauna, and steam room, all complimentary and available daily.

（由 Google 翻译）我最近入住福朋喜来登酒店，体验非常棒。房间干净舒适，维护得也很好。特别要感谢客房部的 Cathy 和 Saquib，他们的客房服务非常出色。他们彬彬有礼、细致周到，确保一切都尽善尽美。非常感谢他们的努力和专业精神。总而言之，这是一次愉快舒适的入住体验！ （原文） I recently stayed at Four Points by Sheraton and had a great experience. The room was clean, comfortable, and well maintainet throughout my stay. A special mention to Cathy and Saquib from housekeeping as they did an excellent job with room service. They were polite, attentive and ensured everything was perfect. Truly appreciated their efforts and professionalism. Overall, a pleasant and comfortable stay!!

（由 Google 翻译）酒店很不错，房间宽敞舒适。 酒店有两家餐厅，其中一家就在泳池边。 这是一家无酒精酒店，所以不售卖酒水。 酒店旁边就有一家购物中心，可以直接从酒店进入。购物中心规模比较小，所以没有太多高端品牌。 （原文） Hotel molto bello, camere ampie e comode. Ci sono 2 ristoranti di cui uno a bordo piscina. É un dry hotel quindi gli alcolici non sono venduti. Di fianco c'é un centro commerciale al quale si accede dall'hotel per possibili acquisti. Il Mall é abbastanza piccolo quindi non ci sono molte marche premium.

（由 Google 翻译）我最近入住福朋喜来登酒店，体验非常棒。酒店氛围温馨宜人，房间干净舒适，设施一流。最令人印象深刻的是行李员加桑提供的卓越服务。他非常乐于助人，总是面带微笑地迎接我们，并尽心尽力地帮我们搬运行李，满足我们的各种需求。他的专业和友善让我们的入住体验更加完美。强烈推荐！ （原文） I recently stayed at the Four Points by Sheraton, and it was a wonderful experience. The hotel’s ambiance was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. What truly stood out was the exceptional service provided by the bellboy, Ghassan. He was incredibly helpful, always greeting us with a smile and going out of his way to assist with our luggage and any requests we had. His professionalism and friendliness truly enhanced our stay. Highly recommended!

（由 Google 翻译）我要特别感谢客房部的凯西。她非常友善、勤奋，总是把房间打扫得一尘不染。每天她都面带温暖的笑容迎接我，并确保一切都干净舒适。她细致入微的工作态度和积极乐观的精神，让我的住宿体验更加完美。凯西是一位非常优秀的员工，她的出色工作值得表扬。 （原文） I would like to give special appreciation to Cathy from the housekeeping team. She is incredibly kind, hardworking, and always keeps the room spotless. Every day she greeted me with a warm smile and made sure everything was perfectly clean and comfortable. Her attention to detail and her positive attitude truly made my stay better. Cathy is an amazing employee and deserves recognition for her outstanding work.

（由 Google 翻译）我和我的家人在艾因福朋喜来登酒店住了大约一个月，说实话，这段经历真是太棒了。 服务一流，员工都非常有礼貌，也很专业，尤其是客房服务人员Cathy和Aqib，她们是礼貌、整洁和专业的典范。 餐厅的服务也让我印象深刻，无论是埃及厨师还是服务员（Mustafa Al Iskandarani和Yasser先生），以及其他一些我记不清名字的工作人员，都表现出色。他们都是彬彬有礼、乐于助人的年轻人，总是带着爱和尊重为客人提供帮助。 我推荐大家来这家酒店试试，下次来的时候可以问问他们的情况；他们会非常热情地欢迎你。 我和我的家人在艾因福朋喜来登酒店住了大约一个月，说实话，这段经历真是太棒了。 服务一流，员工彬彬有礼、专业敬业——尤其是客房服务团队的Cathy和Aqib，他们的礼貌、整洁和专业素养都非常出色。餐厅的服务也令人难忘，无论是埃及厨师还是服务团队，包括Mostafa Al Iskandarani和Yasser先生，以及其他一些彬彬有礼、乐于助人的员工，我没记住他们的名字。每个人都很友好、乐于合作，总是面带微笑，随时准备以友善的态度提供帮助。 我强烈推荐这家酒店。下次来的时候，一定要主动联系他们——他们会让您感到宾至如归。 （原文） أنا وعائلتي مقيمين في فندق فور بوينتس شيراتون في مدينة العين منذ حوالي شهر، وبصراحة التجربة أكثر من رائعة. الخدمة ممتازة والتعامل راقٍ جدًا من جميع الموظفين، وخاصة طاقم خدمة الغرف Cathy و Aqib — قمة في الذوق والنظافة والاحترافية. كذلك لا يمكن أن أنسى الخدمة المميزة في المطعم، سواء من الشيف المصري أو من طاقم الخدمة ( مصطفى الاسكندراني و أستاذ ياسر) ،وغيرهم مش حافظ أسمائهم شباب محترمين ومتعاونين ويقدمون المساعدة بكل حب واحترام. أنصح الجميع بتجربة الفندق، ولما تزوروه اسألوا عليهم، هيرحبوا بيكم بكل ود. My family and I have been staying at Four Points by Sheraton Al Ain for about a month, and honestly, the experience has been absolutely wonderful. The service is excellent, and the staff are extremely polite and professional — especially Cathy and Aqib from the room service team, who are truly outstanding in their manners, cleanliness, and professionalism. I also can’t forget the exceptional service at the restaurant, whether from the Egyptian chef or the service team, including Mostafa Al Iskandarani and Mr. Yasser, along with other respectful and helpful staff whose names I didn’t catch. Everyone is friendly, cooperative, and always ready to assist with kindness and a smile. I highly recommend this hotel. When you visit, ask for them — they’ll make you feel genuinely welcome.

（由 Google 翻译）我想分享我最近入住艾因福朋喜来登酒店的经历，因为我觉得有几点需要注意。 抵达酒店时，比下午3点的入住时间晚了20分钟，我以为房间应该已经准备好了。然而，前台Erika却告诉我，我预订的高级客房已经无法预订。她告诉我，唯一可选的房间是没有阳台的，需要额外等待20到40分钟。 令人失望的不仅仅是房间 无法预订，还有酒店处理这件事的方式。Erika一开始没有道歉，在等待期间也没有及时告知我最新情况。我不得不跟进。在整个过程中，她似乎没有道歉的意思，也没有露出笑容，这让我感到非常恼火。 遗憾的是，Erika的处理方式像机械的一样，缺乏这种角色应有的热情和友好。 值得庆幸的是，另一位前台小伙子向我道了歉，并提供了免费早餐，但我拒绝了。 顺便说一句，我最终安排的带阳台的高级房也没有达到预期，因为视野被遮挡了。 为了以后的参考，我建议一线员工接受额外的客户互动培训，以确保客人感到受欢迎和被重视。 （原文） I want to share my recent experience during my visit at Four Points Sheraton Al Ain as there are a few points I believe need attention. Upon arrival, 20 minutes past the check in time of 3pm, I anticipated that my room would be ready. However, I was informed by the receptionist Erika that the premium room that I had booked was unavailable. She mentioned that the only available option was the room without a balcony and would need to wait for an additional 20-40 minutes. What was disappointing was not just the room unavailability but the way the situation was handled. Erika did not offer an apology at the beginning and did not keep me updated while waited. I had to follow up. Throughout the interaction, she did not seem apologetic nor did she smile which left me feeling quite annoyed. Unfortunately Erika’s handling of the situation was robotic and lacked the warmth and friendliness expected in such a role. On a positive note, another receptionist guy apologized and offered me a complimentary breakfast which I declined. By the way the premium room with the balcony that I was eventually given also did not meet the expectation, as the view was obstructed. For future reference, I would suggest that front line staff receive additional training in customer interaction to ensure the guest feel welcomed and valued.

（由 Google 翻译）我对这家酒店的体验非常失望。我把车停在代客泊车处，取车时发现轮胎扎了钉子。前台的尤尼斯非但没有承认问题或提供任何帮助，反而态度极其恶劣，甚至连一句道歉都没有。 这家酒店号称提供优质服务，这样的表现实在令人无法接受。我期待的是专业、负责的态度，以及至少基本的尊重。我希望酒店管理层能够认真对待此事，并改进客户服务。 （原文） I’m very disappointed with my experience at this hotel. I left my car with the valet parking, and when it was returned to me, there was a nail in the tire. Instead of acknowledging the issue or offering any help, Younes at the reception was extremely rude and didn’t even apologize. For a hotel that claims to offer good service, this was unacceptable. I expected professionalism, responsibility and at least a basic level of respect. I hope management takes this seriously and improves their customer service.

（由 Google 翻译）很遗憾，我在这家酒店的体验令人失望。 入住时，我与一位工作人员沟通，确认第二天可以延长入住，费用约为300迪拉姆。 后来，当我返回时，前台一位名叫IHSAN的女士突然将价格改为500迪拉姆，而且说话非常粗鲁无礼。 她的态度毫无客户服务意识，也缺乏专业素养。 她说价格变了，我理解这种情况经常发生——但她沟通的方式完全不专业，也缺乏尊重。 这种行为完全不符合这种级别酒店的标准。 我真心希望管理层能够检讨一下前台团队，改进他们对待客人的方式。 （原文） Unfortunately, my experience at this hotel was disappointing. When I checked in, I spoke to a staff member who confirmed that I could extend my stay for around AED 300 the next day. Later, when I returned, a lady called IHSAN at the reception suddenly changed the price to AED 500 and spoke in a very rude and aggressive way. There was no sense of customer service or professionalism in her attitude. She said the rate had changed, which I understand can happen — but the way she communicated it was completely unprofessional and disrespectful. This behavior does not reflect the standards of a hotel of this level. I truly hope management reviews the front desk team and improves the way they treat guests.

（由 Google 翻译）我在酒店住得很愉快，一切都很棒。员工热情友好，房间干净舒适。我要感谢HK的辛勤工作（Pabitra/Shirantha/Ranes），希望我没记错名字……酒店的设施也一流。强烈推荐！❤️ （原文） I had a wonderful stay at the hotel, everything was excellent. The staff were friendly, the room was clean and comfortable I would like to thank HK for hard work ( Pabitra / Shirantha / Ranes ) I hope I CATCH THE NAME CORRECTLY……and also the amenities were top-notch. Highly recommend! ❤️

（由 Google 翻译）参加阿兰的研讨会，我在这里住了四晚。住宿体验棒极了。 热情好客，无微不至。 前台团队非常友好热情。我推荐您尝试这家酒店。我还会再次入住。 Olive 餐厅的早餐太棒了。餐厅的员工也非常友好热情。 （原文） Stayed here from for 4 nights for a seminar in Alain. Amazing stay. Hospitality was really wonderful. Front office team was so pleasant and welcoming. I would recommend to try this property. I would like to stay again. Breakfast at Olive restaurant was too good. Staff at restaurant was too good and welcoming.

（由 Google 翻译）DJ 太棒了！🎶 她活力四射，知道如何让气氛持续一整晚。音乐完美平衡——有趣、活泼，而且与观众的情绪相得益彰。她真的让我们的住宿体验更加美好。她演奏的每一首歌我都很喜欢！👏🔥 （原文） The DJ was incredible! 🎶 She had amazing energy and knew exactly how to keep the vibe going all night. The music was perfectly balanced — fun, lively, and matched the crowd’s mood. She really made our stay even better. Loved every set she played! 👏🔥

（由 Google 翻译）房间大小适中，地理位置优越，方便前往附近的餐厅和咖啡馆。房间设施齐全，干净整洁，符合雅乐轩酒店的标准。入住办理快捷方便，并提供代客泊车服务。如有需要，可随时提供服务。 （原文） Nice size rooms and good location with a great access to nearby restaurants and coffee shops. The rooms has what you need to sleep, clean and aligned with Aloft standards. The registration was fast easy and valet parking is available. The service is available as needed

（由 Google 翻译）城里出差，设施一流。健身房很适合我喜欢的运动方式。早餐和晚餐自助餐都很棒，但餐厅的员工让用餐体验更加精彩。Nehal 为我做了好几天的早餐，而且他是一位非常好相处的人。 绝对推荐住在这里👍 （原文） In town for business, excellent facilities. Gym works for my preferred style of exercise. Breakfast and dinner buffets are pretty great, but the staff in the restaurant make the dining experience wonderful. Nehal made my breakfast multiple days and was a wonderful person to interact with. Would def recommend staying here 👍

（由 Google 翻译）绝对超棒的住宿体验👏！我们免费升级到了双卧套房，视野开阔，还配备了按摩浴缸！ 酒店氛围温馨舒适，还有一个风景优美、景观优美的泳池。豪华客房直通泳池，对于热爱水上运动的家庭来说，这里非常方便。 我们很喜欢酒店与姐妹酒店Oryx的连通性——孩子们非常喜欢那里的泳池滑梯和儿童餐。 特别要感谢热情好客的门卫，他细致入微，总是面带微笑地为我们服务。真希望我还记得他的名字！10月15日晚上他值班，带我们去了房间。 （原文） Absolutely amazing 👏 stay! We were given a complimentary upgrade and enjoyed the two bedroom suite with stunning view and a jacuzzi to boot! The hotel has such a cosy feel, and a beautiful well landscaped pool. Deluxe rooms open up to the pool.. making it a convenient location for water loving families. Loved the access to sister hotel Oryx - kids love the pool slides and child friendly meals available there. Special mention to the kind doorman whose attention to detail was absolutely flawless and always serving with a smile. I wish I caught his name! He was on duty 15 Oct evening and showed us to our rooms.

（由 Google 翻译）我和家人在阿尔伯尼酒店度过了一段美好的时光，这是一次完美的周末度假。我们期待已久的周末宅度假终于成行，而阿尔伯尼酒店一直以来都是一个令人向往的放松身心的好去处。这并非我们第一次入住阿尔伯尼酒店，我们一定会再次光临。这里绝对是理想的度假胜地。非常感谢热情周到的员工们。你们太棒了！你们的礼貌和热情让一切都变得值得！我们感谢你们，Pratheek、Rajesh，尤其要感谢Deepak。祝你们一切顺利！ （原文） My family and I had an amazing stay at the Alberni Hotel, a perfect weekend getaway. It was a much needed weekend staycation and Alberni had always been a fascinating place for o relax and unwind. This is not our first time at Alberni, and we will definitely be coming back. It is absolutely the place to be. Thank you so much to the very accommodating staff. You guys are amazing. Your politeness and warmth make it all worthwhile! We appreciate you, Pratheek, Rajesh, and especially Deepak. Wishing you guys all the best!

（由 Google 翻译）我们在阿尔伯尼酒店度过了一段美妙的时光！这里非常干净、安静祥和，与隔壁熙熙攘攘的Oryx酒吧形成了鲜明对比！晚上在泳池里游泳绝对是我们旅行的亮点，灯光、棕榈树和静谧的夜空营造出绝佳的氛围！我们的房间正对着泳池，我们充分利用了这一点。虽然开车去山里酒店和想象中的一样艰难，但一切都恰到好处！ （原文） We had an amazing experience staying at Alberni! It was very clean, quite and calm, a striking contrast to the very crowded Oryx next door! Swimming at the pool at night was definitely the hightlight of our trip, the lights, palm trees, and stillness of the night sky made for an excellent ambience! Our room opened right up to the pool and we made good use of that. The drive there was as tough as you would expect to a hotel in the mountains but everything was on point!

（由 Google 翻译）我最近入住了一家山间酒店，体验棒极了！景色美得令人窒息，清新的山间空气让人神清气爽。天气也完美极了——清晨凉爽，午后阳光明媚，夜晚舒适惬意。自助餐种类丰富，美味佳肴琳琅满目，每一餐都让人倍感惊喜。员工热情周到，让整个入住过程都非常愉快。这里绝对是放松身心、亲近自然、享受美食的理想之地。 （原文） I recently stayed at this mountain hotel, and it was fantastic! The views are absolutely stunning, and the fresh mountain air makes everything feel so refreshing. The weather was perfect—cool mornings, sunny afternoons, and cozy evenings. The buffet was incredible, with a wide variety of delicious dishes that made every meal feel special. The staff were friendly and attentive, making the whole stay so enjoyable. Definitely a perfect spot to relax, enjoy nature, and indulge in amazing food

（由 Google 翻译）我们在阿尔伯尼酒店度过了一个超棒的周末假期！酒店员工热情友好，特别感谢莉伯蒂女士，从入住到退房，她都对我们照顾得无微不至。我们所需的一切都得到了及时满足，客房服务团队也超级棒，而且非常友善！我们一定会再次入住，也会向家人和朋友推荐这家酒店。 （原文） We had an amazing weekend getaway at Alberni Hotel! The staff were so warm and welcoming—special thanks to Ms. Liberty for taking such good care of us from check-in until the end of our stay. Everything we needed was handled right away, and the housekeeping team was super fast and friendly too! We’ll definitely be coming back and recommending this hotel to our family and friends.

（由 Google 翻译）我在这家酒店度过了一段美好的时光。房间非常干净、舒适，维护得很好。工作人员友好热情，随时准备为我提供任何帮助。酒店位置便利，整体氛围让我感到轻松惬意。我绝对会向所有想寻找美好住宿的人推荐这家酒店。 非常感谢Dhanu （原文） I had a wonderful stay at this hotel. The room was very clean, comfortable, and well-maintained. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was convenient, and the overall atmosphere made me feel relaxed and welcomed. I would definitely recommend this hotel to anyone looking for a great place to stay. Big thanks for Dhanu

（由 Google 翻译）在阿尔巴尼酒店度过的难忘之夜 我们最近在阿尔巴尼酒店与一小群朋友进行了一次愉快的聚会，这成为了我们最难忘的经历之一。 衷心感谢酒店全体管理人员和员工的热情支持和周到服务。 特别感谢酒店管理人员艾曼和克里希纳，以及主厨苏希尔先生，是他们让这个夜晚如此美好难忘。 （原文） A Memorable Evening at Al Barni Hotel We recently had a wonderful get-together with our small group at Al Barni Hotel, and it turned out to be one of the most memorable experiences we’ve had. A heartfelt thank you to the entire hotel management and staff for their exceptional support and hospitality. A special thanks to Ayman and Krishana from Hotel Management, and Sushil Ji, the Head Chef, for making the evening so delightful and unforgettable.

（由 Google 翻译）我们一家四口带着一个孩子在这家酒店预订了两晚，一共预订了两个房间。可惜的是，入住体验非常糟糕。房间之间用隔板隔开，所以隔壁房间的动静几乎都能听到。而且，由于酒店紧邻主干道，大部分时间都很吵。浴室很普通，浴缸也很老旧。 早餐是自助式的，但种类不多，只有一些阿拉伯风味和洲际风味的餐点，主要有烤面包、鸡蛋等等。 不过，酒店员工很友好，也很友善。 总的来说，我们在这家酒店的体验很一般。如果您对奢华没有太大要求，只想找个地方住，那么这里应该值得考虑。这是艾恩最古老的酒店之一。不过，如果您想住得更便宜，也可以试试。 （原文） We booked this hotel for two nights as a group of four with one kid, and we reserved two rooms. Unfortunately, our experience was disappointing. The rooms are divided with partitions, so we could literally hear everything from the next room. Also, since the hotel is next to the main road, it was quite noisy most of the time. The bathrooms are average, and the bathtub is old. Breakfast is served buffet style, but there isn’t much variety, just a few Arabic and intercontinental options, mainly toasted bread, eggs, etc. However the staff was friendly and nice. Overall, our experience at this hotel was very average. You should only consider staying here if you don’t expect anything fancy and just need a place to sleep. This is one of the oldest hotels in Al Ain. However, if you’re looking for a cheaper stay, you can still try.

（由 Google 翻译）酒店不错，有泳池和健身房，停车场很大，房间很大，床很舒服，浴室宽敞，一切都很干净。 我们没有吃早餐。 房间里的空调很难调节，非常冷。 无线网络又快又免费。 505迪拉姆的价格对于这家酒店来说太贵了。价格减半就比较合理了。城里有很多五星级酒店也这么便宜。 （原文） Albergo bello con piscina e palestra, grosso parcheggio, camera molto grande, letto comodo, bagno spazioso e tutto pulito. Colazione non avevamo Aria condizionata in camera poco regolabile, fa molto freddo. Wifi veloce e gratuito Prezzo 505 aed troppo esagerato per questa struttura. Metà di prezzo sarebbe giusta. A questo prezzo ci sono alberghi a 5 stelle in città.

（由 Google 翻译）我通常不会留下差评，但游泳池绝对令人难以忍受。水很冷，感觉就像跳进冰川一样。 工作人员表示，供暖系统无法工作。我不确定这是否一直都是这样，但我无法享受。就连孩子们也瑟瑟发抖，乞求在几分钟内离开。如果天气太冷而无法游泳，那么拥有游泳池还有什么意义呢？非常令人失望，尤其是价格。不推荐，完全浪费时间和金钱！！！！ （原文） I don’t usually leave bad reviews, but the swimming pool was absolutely unbearable. The water was ice cold, it felt like jumping into a glacier. The staff stated that the heater system is not working. I am not sure if this is just how it always is, but it was impossible to enjoy. Even the kids were shivering and begging to get out within minutes. What’s the point of having a pool if it’s too cold to swim in? Major disappointment, especially for the price. Wouldn’t recommend, complet waste of time and money!!!!!!

（由 Google 翻译）地理位置优越，热闹非凡。地方很大，内部装潢也很漂亮……景色美极了🤩……房间很简陋……地板上需要铺地毯。 …… 最大的问题是清洁度🤔我没有看到有人持续打扫。你得告诉他们。我的意思是那种清洁用品的味道，像滴露或者氯气之类的。根本没有人打扫。浴室需要维护。 谢谢 （原文） موقعه جميل وحيوي .. المكان من داخل كبير و جميل ... الاطلاله view رهيبه🤩 ...الغرف اعتبرها متواضعه .. يحتاج وجود سجاد للارضيه. ... المشكلة الأكبر في النظافة🤔ماشفت تنظيف بشكل مستمر لازم تخبرهم، اقصد ريحة النظافه مثل ديتول او كلور أو ي شي تنظيف مافي، دورة المياة تحتاج صيانه. و شكراً

（由 Google 翻译）食物非常美味，早餐不是自助餐，而是正餐，你的餐桌上摆满了美式或阿拉伯式菜肴，比你的对手还要早。早餐太棒了，你一整天都精力充沛。 （原文） Very nice food, breakfast is not buffet, it is cuisine, your table is served full in American or Arabic style before your adversaries. Breakfast so cool, your tank is full the rest of the day

（由 Google 翻译）食物很棒，准时送达，胡齐法也超级开朗。他送餐时甚至还笑了！我回电话要了杯饮料，他很好心地问我是否喜欢这里的食物。他还告诉我祈祷室和早餐时间。愿上帝保佑他，也保佑所有在国外辛勤工作养家糊口的乌干达人。 （原文） The food was great, it arrived on time, and Huzifah's super cheerful. He even smiled when he brought the food! I called back for a drink, and he was nice enough to ask if I liked the food. He also told me about the prayer room and breakfast times. Bless him and all the Ugandans working hard abroad to support their families.

（由 Google 翻译）这是一家很棒的酒店，专业素养堪称一流。他们会认真对待你的要求，并会抽出时间满足你的要求。只是希望他们能有个热水浴缸。食物价格不菲，但你随时可以去那里吃到更便宜的。如果服务好，可以找 abdulmotalb。 （原文） Its a great hotel, professionalism is at its finest. They care about your request and will make the time to answer your requires. Only wish they had a hot tub. And food is quite pricy but you can always head down to grab cheaper. Ask for abdulmotalb for excellent service.

风景秀丽

古老的山脉，古老的历史，放眼望去，一望无边的沙漠

（由 Google 翻译）十月份去了杰贝勒哈菲特山，非常享受这次旅行。天气非常宜人——凉风习习，蓝天白云，山顶的景色美得令人窒息。上山的路途平坦顺畅，沿途风景优美，有很多拍照的好地方。 然而，唯一的缺点是公共厕所白天关闭，下午4点后才开放，这对游客来说相当不方便。除此之外，这里是放松身心、欣赏美景、远离城市喧嚣、享受宁静时光的理想场所。 强烈推荐短途一日游或夜间自驾游，尤其是在凉爽的月份。 （原文） Visited Jebel Hafeet in October and really enjoyed the trip. The weather was very pleasant — cool breeze, clear blue skies, and the views from the top were absolutely stunning. The drive up the mountain itself is smooth and scenic, with plenty of photo spots along the way. However, the only downside was that the public restrooms were closed during the day and only opened after 4 PM, which was quite inconvenient for visitors. Other than that, it’s a perfect place to relax, enjoy the view, and spend some peaceful time away from the city. Highly recommended for a short day trip or evening drive, especially during the cooler months.

（由 Google 翻译）杰贝哈菲特山是我去过的最令人惊叹的自然地标之一。上山的路途风景绝美，蜿蜒的道路被形态各异的岩石环绕，每个转弯都能欣赏到壮丽的全景。登顶后，令人叹为观止的景色令人叹为观止，脚下是绵延不绝的广阔沙漠，还有艾因市的壮丽景色。这里是摄影、悠闲驾车或单纯欣赏自然美景的绝佳地点。建议冬季前往，避开烈日炎炎😅😅 如果您想体验阿联酋最美丽、最宁静的景点之一，强烈推荐杰贝哈菲特山。绝对不容错过！🌄 （原文） Jebel Hafeet is truly one of the most stunning natural landmarks I’ve visited. The drive up the mountain is absolutely beautiful, with winding roads surrounded by different formations of rock and panoramic views at every turn. Once you reach the top, the view is simply breathtaking, you can see the vast desert stretching out below and the city of Al Ain. It’s the perfect spot for photography, a relaxing drive, or simply appreciating nature’s beauty. Prepered time to go during winter season to avoid heat of the sun😅😅 Highly recommend visiting Jebel Hafeet if you want to experience one of the UAE’s most scenic and peaceful spots. A must see destination! 🌄

（由 Google 翻译）非常干净，非常安静，人们都很安静平和，是家庭度假、休闲放松或享受二人世界的绝佳去处。 适合大型团体入住，空间充足，停车位也很多。 这里有很多楼层，设施齐全，楼上还有杂货店和卫生间。 简直太棒了！ （原文） Very clean very quite people are quite and calm,, very sweet place for families, for having a good time or to enjoy some away time Suitable for big groups ,, plenty of places and parking,, It has many stories and well served with everything and on top you can find a grocery store and a bathroom Simply amazing!

（由 Google 翻译）这个地方完全没意思。路很宽阔，维护得也很好，但路边铺满了混凝土，每隔十米就有一个路灯（见图），完全掩盖了这片山区的特色。山顶被一个巨大的围栏围了起来，围栏后面到处都是垃圾。我本来以为可以走走，沿着徒步小径走走，结果根本没有。真是太失望了，因为我原本想在这里欣赏日落。 （原文） Ce site n'a strictement aucun intérêt. Route très large et super aménagée mais on oublie le caractère montagneux du site tellement il y a de béton pour les bordures de route, des lampadaires tous les 10 mètres (cf photo). Au sommet, une immense barrière entoure le site, des dechets de partout derrière cette barrière. Je pensais pouvoir marcher un peu et faire un sentier de randonnée mais rien n'est prévu. Tres grosse déception car je pensais attendre le coucher du soleil .

（由 Google 翻译）景色美极了，就是晚上有点冷。要是那里能有一些餐饮选择就好了。 （原文） Amazing views, and bit colder at night. I would love to have some food options available there.

适合天凉了去，里面动物不是很多

一般般 节假日很贵

这里是阿联酋最大的动物园，很漂亮！

很不错的动物园

很喜欢这里

（由 Google 翻译）我从小在阿兰长大，一直很喜欢这个地方。现在动物园内部装修了。虽然很多地方我都喜欢，但我真的很怀念以前的布局。以前更容易参观，而且动物园里的推车也很方便。目前因为动物园正在进行维护，动物数量有所减少。希望很快就能看到更多动物。另外，现在看长颈鹿、斑马、大象等动物还要额外付费。 （原文） Always loved this place as a kid growing up in alain. They have changed their interior space now. While I liked a lot of things, really miss the old layout. It was easier to walk through. Buggies are very convenient. Currently animals are reduced as they are doing maintenance work to the zoo. Hope to see more animals soon. Also now we have to pay extra to see some animals like giraffe, zebra, elephants.

（由 Google 翻译）我们在艾恩动物园和野生动物园的旅程真是太棒了。动物园干净整洁，管理有序，动物种类繁多，令人印象深刻。 野生动物园之旅绝对是亮点。我们的导游非常出色，在整个旅程中分享了许多关于动物的有趣知识。我们甚至有机会喂长颈鹿，那真是一个特别而难忘的时刻！ 小贴士：请务必提前预订野生动物园，因为名额很快就会满。 对于家庭、自然爱好者或任何想要在优美环境中近距离探索野生动物的人来说，这都是一项完美的活动。强烈推荐！ （原文） Our visit to Al Ain Zoo and the Safari was truly wonderful. The zoo is clean, well-organized, and home to an impressive variety of animals. The Safari experience was definitely the highlight our guide was excellent, sharing so many interesting facts about the animals throughout the tour. We even got the chance to feed the giraffes, which was such a special and memorable moment! Just a little tip, make sure to book the safari in advance, as spots can fill up quickly. A perfect activity for families, nature lovers, or anyone wanting to discover wildlife up close in a beautiful setting. Highly recommended!

说是绿洲，其实就是个小公园，全是椰枣农场，不值得专门去，租了个4轮自行车，很难骑，不推荐。里面博物馆还有其他有价值的地方都在维修，差劲

融入大自然 一个凉爽的地方！

（由 Google 翻译）七月中旬，我们去了艾恩绿洲，探索美丽的椰枣种植园。我们租了一辆四轮摩托车，骑着它环游绿洲，真是一次有趣的经历！看到了新鲜的红枣，还看到了传统的水渠灌溉系统——非常有趣。这里非常适合自然爱好者和摄影师，但七月阳光明媚，所以我们的照片拍得不太好。我建议在十一月到一月之间去，这样体验会更好。这里宁静清爽，令人心旷神怡！ （原文） Visited Al Ain Oasis in mid-July to explore the beautiful date palm plantations. We rented a 4-wheel cycle and rode around the oasis, which was a fun experience! Saw fresh red dates and the traditional irrigation system through water channels – very interesting. The place is perfect for nature lovers and photographers, but July was extremely sunny, so our photos didn’t turn out great. I recommend visiting between November and January for a better experience. A peaceful and refreshing spot!

（由 Google 翻译）参观艾恩绿洲是我在阿联酋最美好的经历之一。它是联合国教科文组织世界遗产。这里独一无二，仿佛时光倒流，被纯净原始的自然风光所环绕。绿洲辽阔而宁静，成千上万的棕榈树为这里遮荫，营造出一种神奇的氛围。 我们租了一辆四轮车四处游览，这让这次体验更加愉悦。缓缓骑行在绿荫小径上，聆听鸟儿的鸣叫，感受微风拂过树林的清凉，仿佛进入了另一个世界。这真是一次逃离城市快节奏的真正体验。 其中一大亮点是探索法拉吉灌溉系统，这项拥有数百年历史的技术至今仍在使用。参观结束时，关于其运作方式的讲解引人入胜，为这次体验增添了丰富的文化和历史深度。 绿洲内还有一家迷人的咖啡馆，设计精美，棕榈树林的景色令人叹为观止。 我真心推荐所有在阿联酋生活或来访的游客体验这项服务。无论您是想探索历史、文化，还是只想静静地与大自然亲密接触，这里都是一处不容错过的宝藏。 **入口处提供免费停车位。 （原文） Visiting Al Ain Oasis was one of the most beautiful experiences I’ve had in the UAE. It is a UNESCO World Heritage Site. The place is absolutely unique it feels like stepping back in time, surrounded by pure, untouched nature. The oasis is vast and incredibly peaceful, with thousands of palm trees creating shade and a magical atmosphere. We rented a quadricycle to tour around, which made the experience even more enjoyable. Riding slowly through the shaded paths, with the sound of birds and the breeze passing through the trees, felt almost like entering another world. It’s a true escape from the fast rhythm of city life. One of the highlights was discovering the Falaj irrigation system, a centuries-old technique that still works today. At the end of the visit, the explanation about how it functions was fascinating and gave so much cultural and historical depth to the experience. There is also a charming coffee shop inside the oasis with beautiful design and an incredible view of the palm groves. I truly recommend this experience to everyone living in or visiting the UAE. Whether you are looking for history, culture, or simply a peaceful connection with nature,it is a hidden treasure that should not be missed. ** Free parking available at the entrance.

世界物质文化，满眼绿色，还在不断提升建设，免费景点，未来可期……

（由 Google 翻译）艾恩市中心一处宁静的绿色休憩之所！艾恩绿洲绿荫成荫，风景优美，蜿蜒曲折的小路、数百棵椰枣树和传统的法拉吉灌溉渠交相辉映。漫步绿洲，令人心旷神怡，还能一窥这座城市的农业遗产。这里维护良好，适合全家出游，是悠闲漫步、摄影或了解阿联酋传统农耕习俗的理想之地。🌴💧🌿 （原文） A peaceful green retreat in the heart of Al Ain! Al Ain Oasis is a beautifully shaded area with winding pathways, hundreds of date palms, and traditional falaj irrigation channels. Walking through the oasis feels calm and refreshing, giving a glimpse of the city’s agricultural heritage. It’s well-maintained, family-friendly, and perfect for a leisurely stroll, photography, or learning about traditional Emirati farming practices. 🌴💧🌿

（由 Google 翻译）非常适合散步或骑自行车。您可以租一辆自行车或四轮车探索这里。我们想去的一家咖啡馆关门了。这里自然风光旖旎，非常宁静。除了享受宁静之外，没什么可做的。 （原文） Great place to walk and perhaps cycle. You can rent a bicycle or a quadricycle and explore the place. One of the cafes we wanted to explore was closed. Lots of nature, very peaceful. Not much to do apart from enjoy the calm and quiet.

免费进入，值得一看。

见证了阿莱茵的历史

（由 Google 翻译）非常有趣。这个地方很大，展示了许多与该地区古代生活方式相关的场景。它重建了（容纳所有原始物品）卧室（孩子、妻子、仆人等的卧室）、池塘、咖啡室、花园等。你可以免费参观，你可以看出博物馆的管理非常好。浴室很干净，适合轮椅使用者。一个建议是让通往浴室的坡道（用于轮椅）不那么陡峭 （原文） Very interesting. The place is large and displays lots of settings relevant to ancient lifestyle within the region. It recreated (hosting all the original items) bedrooms (of kids, wifes, servants, etc), a pond, coffee rooms, gardens and so on. You can get in for free and you can tell the museum is very well curated. Bathrooms are clean and it's wheelchair accessible. One tip would be to make the ramp (for wheelchairs) leading to the bathroom a bit less steep

（由 Google 翻译）我去年（2024年）参观了这座博物馆。对于任何对正宗阿联酋文化、谢赫·扎耶德的生平以及前石油时代感兴趣的人来说，艾因皇宫博物馆都是必游之地，而且全部免费。这将是一次收获颇丰、内容全面的体验，尤其是在包含艾因绿洲和贾希利堡的行程中。 如果您计划在翻修后再次参观，请务必先查看官方重新开放日期。 （原文） I visited the museum last year in 2024. Al Ain Palace Museum is a must-see for anyone interested in authentic Emirati culture, the life of Sheikh Zayed, and the pre-oil era, all at no cost. A rewarding and comprehensive experience, especially during a tour that includes Al Ain Oasis and Al Jahili Fort. If you plan a future visit after the renovations, be sure to check the official reopening date first.

（由 Google 翻译）“艾因的历史、文化、考古、古迹和皇室的永恒之所”——一切的起源。 （原文） “Endure Historical , Cultural, Archeological, Ancient and Royalty of Al Ain” -Where all began.

（由 Google 翻译）艾因宫博物馆：一窥阿联酋永恒遗产 艾因宫博物馆坐落在阳光普照的艾因绿洲西侧，这里曾是阿联酋国父谢赫·扎耶德·本·苏丹·阿勒纳哈扬的宏伟住所，如今带领游客穿越回昔日贝都因人的优雅生活。这座建于1937年的环保建筑奇迹，以泥砖和棕榈叶为主要建材，将传统的堡垒式城墙与开阔的庭院完美融合，展现了兼具诗意与实用性的可持续沙漠生活方式。 您可以自行参观，在保存完好的房间中漫步一小时：私密的会客厅（用于接待宾客）、装饰着精美刺绣的温馨家庭起居室，以及摆满古董文物的仓库。庭院中仿制的贝都因帐篷让人联想起游牧民族的故事，而谢赫·扎耶德的古董路虎则象征着他早年艰苦的沙漠之旅。展览生动地展现了阿联酋从石油时代之前的简朴生活到如今繁荣昌盛的惊人转变，深刻揭示了阿联酋的文化和韧性。 真正令人着迷的是这里宁静的绿洲背景；沿着棕榈树荫下的步道漫步，即可到达附近的国家博物馆，领略更完整的历史画卷。虽然指示牌的语言可以更加多样化，但这里平和的氛围、免费入场以及珍贵的文物，使其成为不容错过的景点。对于历史爱好者来说，这里绝对不容错过——从谢赫·扎耶德的团结与远见卓识中汲取灵感，离开时定会深受启发。 必游之地…… （原文） Al Ain Palace Museum: A Timeless Glimpse into UAE Heritage Nestled on the sun-kissed western edge of the lush Al Ain Oasis, the Al Ain Palace Museum—once the grand residence of Sheikh Zayed bin Sultan Al Nahyan, the UAE's founding father—transports visitors back to a bygone era of Bedouin elegance. Built in 1937 from mud bricks and palm fronds, this eco-friendly architectural marvel blends traditional fort-like walls with airy courtyards, showcasing sustainable desert living that's both poetic and practical. Step inside for a self-guided hour-long wander through authentically preserved rooms: intimate majlis for guest receptions, cozy family quarters adorned with embroidered textiles, and storehouses brimming with antique artifacts. A replica Bedouin tent in the courtyard evokes nomadic tales, while Sheikh Zayed's vintage Land Rover stands as a nod to his humble desert journeys. Exhibits illuminate the UAE's astonishing transformation—from pre-oil simplicity to modern prosperity—offering profound insights into Emirati culture and resilience. What truly enchants is the serene oasis backdrop; stroll palm-shaded paths to the nearby National Museum for a fuller historical tapestry. Though signage could be more multilingual, the peaceful vibe, free entry, and genuine artifacts make it unmissable. A must for history buffs—leave inspired by Sheikh Zayed's legacy of unity and vision A must visit place..........

（由 Google 翻译）(2023.10.) 这里是阿布扎比王室的故居。与其说是博物馆，不如说是让人们了解石油开发前王室成员简朴的日常生活。考虑到如今摩天大楼林立的阿布扎比​​市中心，很难相信王室成员曾经居住在艾因，所以感觉很新鲜。如果我没记错的话，这里是阿联酋第一任总统扎耶德·本·苏丹·阿勒纳哈扬（父亲）的故居，而附近的穆瓦伊兹宫（Qasr Al Muwaiz）则是第二任总统哈利法·本·扎耶德·本·苏丹·阿勒纳哈扬（儿子）的故居。工作人员很友好，室内的氛围也很安静，但对于不了解或对阿布扎比王室历史不感兴趣的外国人来说，很难留下深刻的印象。不过，如果您访问艾因，即使只是因为它的地理位置便利，我也建议您顺便去看看。 （原文） (2023.10.) 알나얀 왕가의 옛 거처입니다. 박물관이라기보다는 석유 개발 이전의 소박했던 왕가의 일상을 볼 수 있는 기회를 제공합니다. 마천루가 즐비한 지금의 아부다비 시내를 생각해 보면 여기 알아인에서 왕가가 거주했다고는 믿기지 않을 정도여서 신선한 느낌이 있었습니다. 제 기억이 맞다면 설명으로는 여기는 아랍에미레이트 초대 대통령이었던 자이드 빈 술탄 알나얀(아버지)의 거처였고 근처의 까스르 알무와이지는 2대 대통령 할리파 빈 자이드 빈 술탄 알나얀(아들)의 거처였다고 합니다. 직원 분들이 친절하고 내부의 고즈넉한 분위기도 좋습니다만 아부다비 왕실의 역사를 잘 모르거나 관심 없는 외국인들에게는 큰 인상을 주기 어렵습니다. 그래도 알 아인을 방문한다면 위치의 편리함 때문이라도 들러 보시기를 권합니다.

免费景点，阿联酋最大的古堡……

Amzaing...🥰🥰

（由 Google 翻译）身处快速变革的时代中心，参观贾希里古堡 (Al Jahili Fort) 是一次引人入胜的文化和历史体验。它不仅仅是一座古堡，更是连接过去与未来的桥梁，融合了传统建筑、现代表演和传统美食。我推荐给所有想要体验原汁原味阿联酋风情、远离现代生活方式的人们。 理想的游览方式：下午出发，欣赏夕阳映照在泥土上的美景。 （原文） Al Jahili Fort is a fascinating cultural and historical experience in the heart of a rapidly changing time. It's not just a fort, but a bridge between the past and the future, combining traditional architecture, modern performances, and traditional cuisine. I recommend it to anyone who wants to experience the authentic Emirates, away from modern lifestyles. For an ideal visit:start in the afternoon to watch the sunset reflect off the clay.

（由 Google 翻译）贾希利堡及公园于2012年建成，绝对是艾恩的必游之地！公园本身是一片壮丽的绿洲，是野餐或悠闲散步的理想场所。 正如照片所示，贾希利堡真正的亮点是雄伟的城墙和塔楼。泥砖建筑令人印象深刻，夜晚的灯光更令人叹为观止——赋予了整个区域一种雄伟、历史悠久而又宁静的氛围。 这里是历史与自然的完美融合。强烈推荐给家庭游客、历史爱好者以及任何想在花园城市寻找美丽而免费的文化景点的人！千万不要错过日落后欣赏灯火通明的精彩机会。 （原文） Visited in 2012, Al Jahili Fort & Park is an absolute must-visit in Al Ain! The park itself is a gorgeous, sprawling green oasis, offering a beautiful space for a picnic or a peaceful walk. ​The true highlight, as seen in the photo, is the magnificent Al Jahili Fort walls and towers. The mud-brick architecture is incredibly impressive, and the way it is illuminated at night is absolutely breathtaking—it gives the whole area a majestic, historical, and very tranquil atmosphere. ​It's a wonderful blend of history and nature. Highly recommended for families, history buffs, and anyone looking for a beautiful, free cultural spot in the Garden City! Don't miss the chance to see it lit up after sunset.

（由 Google 翻译）保存完好的古老堡垒。免费入场，馆内收藏着精美的老照片和古董。虽然看起来已经完全翻新，但堡垒内部仍然弥漫着古老的气息。 洗手间干净整洁，而且由于堡垒位于花园内，停车也很方便。 冬季是参观堡垒的最佳时节。 （原文） Well preserved and old historical fort. Free entry and beautiful collection of old photos and antique collection. Although it seems fully renovated, however one still feels the old vibes inside the fort. Clean washrooms and since fort is inside the garden, car park is also easy. Winter days are the best to visit the fort

（由 Google 翻译）如果你正在寻找文化遗产景点，这里绝对是个好去处。议会提供免费咖啡，走廊里还设有展览。展览展示了关于艾因和贾希利堡历史的金色照片。 你也可以步行进入堡垒内部，所以我建议你一定要去看看！ 街对面有很多免费停车位，所以很容易到达。 （原文） Amazing place if you are looking for a cultural and heritage site. They offer complimentary coffee in the Majlis and they have exhibitions within the hallways. The exhibitions are shown gold photos on the history of the Al Ain and the Jahili Fort. You can also walk inside of the fort, so I suggest you definitely take a look! There’s a lot of free parking across the street so it’s really easy to get to.

（由 Google 翻译）贾希利堡是一座历史悠久的堡垒，位于阿拉伯联合酋长国阿布扎比市的艾因市。它建于19世纪，被认为是该地区最重要的考古地标之一。这座堡垒曾被用作政府和司法中心，也曾作为军事基地。 贾希利堡以其独特的建筑设计而闻名，由三座主塔组成，四周环绕着高墙。这座堡垒经过修复和翻新，以保留其历史和文化特色。 如今，贾希利堡已成为艾因市的主要旅游目的地，游客可以通过参观堡垒和了解其考古遗址来探索该地区的历史和文化。 （原文） قلعة الجاهلي هي قلعة تاريخية تقع في مدينة العين في إمارة أبوظبي، الإمارات العربية المتحدة. تم بناؤها في القرن التاسع عشر، وتعتبر واحدة من أهم المعالم الأثرية في المنطقة. القلعة كانت تستخدم كمركز للحكم والقضاء، وأيضًا كقاعدة عسكرية. ‎تتميز قلعة الجاهلي بتصميمها المعماري الفريد، حيث تتكون من ثلاثة أبراج رئيسية، وتحيط بها جدران عالية. وقد خضعت القلعة لعمليات ترميم وتجديد للحفاظ على طابعها التاريخي والثقافي. ‎اليوم، تُعتبر قلعة الجاهلي وجهة سياحية مهمة في العين، حيث يمكن للزوار استكشاف تاريخ المنطقة وثقافتها من خلال زيارة القلعة والتعرف على معالمها الأثرية.

可以买到你想要的一切...

热！

（由 Google 翻译）我第一次去艾因购物中心，它的便利性和琳琅满目的品牌和非品牌商店让我惊叹不已。这里是购物和娱乐的绝佳去处。我强烈推荐来阿布扎比的游客至少去一次。虽然停车有点小问题，但总体来说体验很棒。 （原文） I visit Al Ain Mall for the first time, and I was amazed by its convenience and variety of both branded and non-branded stores. It’s a great place for shopping and entertainment. I highly recommend that people who visit Abu Dhabi to stop by at least once. A lil bit issue with parking, but overall it was a great experience.

（由 Google 翻译）当然，艾因购物中心无需任何评价。它是一家全方位的购物中心，提供您或家人所需的一切。娱乐、购物和美食应有尽有。谢天谢地，这是一个巨大的购物中心。它是艾因最大的购物中心。周末，餐厅和游乐设施都人头攒动。 （原文） طبعا العين مول مايحتاج تقييم ، مول متكامل من جميع النواحي ، فيه كل اللي ترغب فيه سواء شخصي او للعائلة الترفيه موجود والتسوق موجود ، والاكل موجود ، يعني مول ضخم جظا ماشاءالله ، اكبر مول بمدينة العين وايام الويكند تكون فيها زحمة عند المطاعم والالعاب

（由 Google 翻译）我最近在阿联酋航空艾因购物中心 (Etisalat Al Ain Mall) 购买了新款 iPhone 17 Pro（宇宙橙），真的惊艳极了！颜色看起来惊艳，而且运行速度超快。工作人员很友好，帮我设置了设备，数据传输也很顺畅。客户服务很棒，总体来说购物体验很棒。强烈推荐！ （原文） I recently purchased the new iPhone 17 Pro in Cosmic Orange from Etisalat Al Ain Mall, and I’m really impressed! The colour looks stunning in person and the performance is super fast. The staff were friendly and helped me set up the device and transfer my data smoothly. Excellent customer service and a great shopping experience overall. Highly recommended!

（由 Google 翻译）这家商场不错，规模也不大，几个小时就能逛完。里面还有家乐福大型超市。 （原文） Nice mall and not too big to finish in a couple of hours. Hypermarket carrefour is inside as well.

（由 Google 翻译）过去，它是艾恩最好的，但竞争日益激烈，人们发现了其他在品牌和商店种类方面更优秀的购物中心，此外还有餐厅和咖啡馆！ （原文） In the past, it was the best in Al Ain, but the competition has intensified and other malls have been found that are better in terms of the variety of brands and shops, in addition to restaurants and cafes!

（由 Google 翻译）我们参观完艾恩之后才去美居酒店的 La Belvedere 餐厅吃饭。 食物很棒，菜单包括汤、沙拉、主菜、甜点和水。 所有这些类别都有多种菜肴可供选择。 我们选择的所有菜肴都非常美味，准备得很好，并且采用高品质的产品。 我们的女服务员 Bisma 就选择什么甜点给了我们很好的建议，并且始终非常友好和乐于助人。 强烈推荐。 （原文） Solo fuimos a comer al restaurante del Mercure Hotel, La Belvedere después de nuestra visita por Al Ain. La comida fue buenísima, el menú constaba de una sopa, ensalada, plato principal, postre y agua. Todas estas categorías con una variedad de platos a elegir. Todos los platos que elegimos estaban muy ricos, muy bien elaborados y con productos de gran calidad. Nuestra camarera Bisma nos aconsejó muy bien qué postres elegir y fue muy amable y servicial en todo momento. Muy recomendable.

（由 Google 翻译）我们尝试了凯撒沙拉和法图什（Fattoush），味道不错。主菜是烤鸡胸肉、烤鱼和白酱意大利面，味道非常棒。粉酱意大利面也很美味。鸡肉比尔亚尼饭（biryani）也很棒，但如果他们把鸡腿换成鸡胸肉就更好了。待遇不错，自助早餐也很美味，但应该更加丰富。自助餐提供果汁、茶、咖啡和卡拉克（Karak）。愿上帝保佑你一切顺利。 （原文） جربنا سلطة السيزر والفتوش طيبين والأطباق الرئيسية صدر دجاج مشوي وسمك مشوي واسباغيتي بالصلصة البيضاء رائعة جدا واسباغيتي بالبينك صوص أيضا طيية وبرياني دجاج رهيب لكن لو استبدلوا الورك بالصدر أفضل والمعاملة طيبة وبوفيه الإفطار كان شهيا ولكن المفترض متنوع أكثر من ذلك ومتوفر بالبوفيه عصائر وشاي وقهوة وكرك وبالتوفيق يارب

（由 Google 翻译）自助早餐什么都有，而且价格非常实惠 点菜菜单包括各种国际美食，工作人员非常有礼貌和友好，地方很棒，可以看到山景 （原文） Breakfast buffet is including everything and very affordable price A la carte menu is including a various Dishes of international cuisines , Staff are very polite and friendly place is great with a view of the mountain

（由 Google 翻译）由于我们是在国庆节旅行的，所以我们从山上进城寻找食物的机会有限。 我们选择了自助晚餐，因为点菜的费用也相同（每人费用约为 120 迪拉姆）。 为了食物的质量而收取的费用太高了。 他们提供国际美食，但食物达不到标准。 烤肉串和混合烤架很干，煮得太熟而且很冷。 面包很硬而且看起来不新鲜。 牛肉烤宽面条很干，需要多一点白酱。 luqaimat 的外面太硬了，只有我和我丈夫尝试过，但我们的嘴被割伤了。它一点也不脆。 从 zomato 的 3.8 评分来看，我猜他们今天过得很糟糕，或者不确定发生了什么，但即使是蛋糕也尝起来不新鲜而且干了。 （原文） As we had travelled on national’s day we had limited access to the city from the mountain for food. We opted for a dinner buffet as al a carte would also cost the same (p.p. cost approx. 120 AED). The amount charged for the quality of food was way too much. They had an international spread but the food wasn’t up to the mark. The kebab’s and mix grill was dry and over cooked and cold. The breads were hard and looked stale. The beef lasagne was dry it needed a little more béchamel sauce. The luqaimat was so hard on the outside that only me and my husband tried and we got cuts in our mouth. It wasn’t crunchy at all. Judging by the zomato rating of 3.8 I guess they had a bad day or not sure what happened but even the cakes tasted stale and dried.

（由 Google 翻译）2025年10月11日 Rakesh先生的用餐体验也因此受到影响。他要求在大厅里为我们房间里的咖啡桌腾出30分钟，让我们玩桌游（房间里的圆桌实在太小了 :( 当时没有客人，餐厅里只有一家人……甚至没有人假装占四张桌子…… 以顾客为导向的服务 - 0 分（满分 5 分） 氛围 - 0 分（满分 5 分） 感谢Rakesh先生如此热情周到的服务…… 让顾客满意不仅仅是烹饪和提供食物，还要时不时地付出更多…… （原文） 11-Oct-2025 Mr Rakesh contributed towards our reduced experience. Asked to have coffee table available in the lobby for 30 minutes in our room for a table game (round table in a room is tooooo small :( there were no visitors, just one family in the restaurant… no one even pretended for one of 4 tables available… Customer oriented service - 0 out of 5 Atmosphere - 0 out of 5 Thank you Mr Rakesh for such attitude… Making your visitors happy is not to cook and serve food only. But go beyond time to time…

（由 Google 翻译）可怕的经历。我们进去一看，里面空无一人。 2个服务员在那儿走来走去。没有问候。没有人给我们安排座位或照顾我们，直到我走向他们并索要菜单。我们 4 个人，给了 1 块平板电脑。 5 分钟后他来了，我们告诉他我们需要更多时间，因为我们只有 1 个菜单。他耸耸肩就离开了。 10 分钟后，我不得不喊叫有人来照顾我们。 食物的价格低于标准。至少你会期望平庸。从字面上看，感觉就像已经准备好了，只是用微波炉加热或重新加热。 窗户很脏，所以你无法真正欣赏外面的景色，还有一个人在后面大声地打电话，开着扬声器，服务员偶尔会去那里徘徊，我怀疑他是某种经理 最糟糕的是，我们所有的盘子尝起来都像水……就像是冷冻的，刚刚拆开包装并加热一样 （原文） Terrible experience. We went in, and it was empty. 2 waiters were there, roaming around. No greetings. Nobody seated us or attended to us until I walked over to them and asked for the menu. We were 4 people, given 1 tablet. He came after 5 minutes, and we told him we needed more time because we only had 1 menu. He shrugged and left. 10 minutes later, I had to call out for anyone to attend to us. Food was subpar for the price of it. You'd expect mediocre, at least. It literally felt like it was already prepared and just microwaved or reheated. The windows were dirty, so you can't really enjoy the view outside, and there was a guy way in the back just loudly talking on his phone with speaker on, whi ch the waiters occasionally went to and hovered around, whom I suspect was a manager of some sort The worst part is, all our plates tasted like water.... like it was frozen and just unpacked and heated

（由 Google 翻译）我们在 Mercure Grand Hotel 的全包住宿期间去了 Le Belvedere 餐厅。这家餐厅很简单，服务很差。餐厅的清洁度令人怀疑。餐桌表面黏糊糊的，椅子也很脏。只有两个服务员，他们就像机器人一样。他们把菜单放在我们的桌子上，5 分钟后才回来。当我们告诉他们我们购买的是全包套餐时，他拿着菜单就走了，5 分钟后拿着一张菜单回来了。当我们要求饮料菜单时，他说有普通的软饮料，所以我们不得不要求店内饮料菜单，他说只有普通饮料。我们点了羊肉比尔亚尼饭、牛肉汉堡和俱乐部三明治，比尔亚尼饭很干，汉堡很一般（麦当劳的汉堡更好）。俱乐部三明治原来是卷饼，但它是我们点的菜中唯一还不错的。总体而言，与雅高品牌旗下的其他餐厅相比，该餐厅需要在菜单、食品质量和客户服务方面进行大量改进。 （原文） We visited Le Belvedere restaurant as part of our all-inclusive stay at the Mercure Grand Hotel. The restaurant is very basic and the service is poor. The cleanliness at the restaurant was quite questionable. The dining table surfaces were sticky and the chair seats grubby. There were only two wait staff and they were like robots. They just left the menu on our table and returned 5 minutes later. When we informed them we were on the all-inclusive package he just walked off with our menu and returned with a single sheet menu 5 minutes later. When we asked for the beverage menu, he said the usual soft drinks were available and so we had to request for the house beverage menu for which he said basic drinks only. We ordered a lamb Biryani, Beef Burger and Club Sandwich, the Biryani was dry, the burger was just average (McDonald's serves better burgers). The club sandwich turned out to be a wrap however it was the only item from what we ordered that was actually good. Overall, the restaurant needs to go through a whole lot of improvements on their food menu, food quality and customer service when compared to other restaurants under the Accor brand.

（由 Google 翻译）入住美居大酒店让我们有机会参观这家酒吧和餐厅。孩子们可以在这里待到晚上 9 点，所以我们也带了孩子来。除了几个食客之外，店里空荡荡的。也很黑但是还可以。 我们点了一杯饮料，老公去喝了啤酒和他们的欢乐时光促销，我喝了勿忘我。我喜欢它。 伏特加和菠萝汁的混合物太好了。 还点了东方混合烧烤和鹰嘴豆泥。送来的鹰嘴豆泥味道棒极了，当我们通知女服务员时，他们毫无场景地改变了它，给了我们另一个。这比第一个好多了。混合烧烤也很一般。 对于一家四星级酒店，我预计食物会比平均水平更好，但我的鸡尾酒很美味。 （原文） A stay at Mercure Grand gave us the opportunity to visit this bar and restaurant whilst there. Kids are allowed until 9pm here so we took out kiddo too. Apart from a couple of other diners, it was pretty empty. And dark too but it was ok. We ordered a round of drinks, hubby went for the beer with their Happy Hour promo and I had a Forget Me Not. I loved it. The concoction of vodka and pineapple juice was too good. Also ordered an Oriental Mix Grill and a Hummus. The hummus that came tasted awefull and when we informed the waitress, they changed it without a scene and gave us another one. It was much better than the first. The mix grill was average too. For a 4 star hotel, I expected the food to be better than average but my cocktail was delicious.

（由 Google 翻译）太棒了。 （原文） Just wow.

（由 Google 翻译）艾恩在山顶 壮观 （原文） Al ain on top of the mountain Spectacular

（由 Google 翻译）我在艾因 Al Massa Plus 酒店的入住体验非常令人失望。房间一点也不干净。我甚至在床上发现了蟑螂。毛巾和生活必需品等基本设施都没有提供，入住体验非常不舒服。服务和卫生标准完全令人无法接受。绝对不值这个价。 （原文） I had a very disappointing experience at Al Massa Plus Hotel Al Ain . The room was not clean at all I even found cockroaches in the bed. Basic amenities like towels and essentials were not provided, which made the stay extremely uncomfortable. Totally unacceptable service and hygiene standards. Definitely not worth the money.

（由 Google 翻译）我住过的最差的酒店。街上噪音很大，而且完全没有隔音。感觉就像坐在街上一样。家具很旧。两间房400里亚尔，却只有一个小冰箱。就像车载冰箱一样。 警告：它不值100迪拉姆。 所有评论都是差评。而且他们什么都没修。🤔 窗户老旧，完全没有隔音效果。应该删除记录，酒店也不应该被修复。 （原文） اسوأ فندق سكنت فيه . ازعاج الشارع مافي عزل نهائي . وكأنك جالس بالشارع . اثاث قديم . غرفتين ب 400 ريال ولايوجد الا ثلاجه صغيره . كأنها ثلاجة سياره . تنبيه والله مايسوى 100 درهم . كل التعليقات سيئه. ولم يعدلو شي .🤔 شبابيك قديمه لايوجد بها عزل نهائي . المفروض يشطب السجل ولا يعدل الفندق .

（由 Google 翻译）我通过电话预订并确认了一间套房，但当我到达时，他们却把房间给了别人。他们只好给我安排了一间“脏乱”的房间，这简直令人无法接受。浴室的坐浴盆漏水，毛巾非常旧，当我要面巾时，他们竟然把面巾扔在门外的地板上！淋浴间没有大浴巾，而且淋浴间也很脏。 服务极其不专业，令人失望——我付的是套房的钱，结果却住进了一间又脏又乱的房间。强烈不推荐。 （原文） I booked and confirmed a suite by phone, but when I arrived, they had given it to someone else. They offered me a “dirty” room instead, which was unacceptable. The bathroom had a leak from the bidet, the towels were very old, and when I asked for face towels, they left them on the floor outside the door! There were no large towels for the shower, and the shower was dirty. Totally unprofessional and disappointing — I paid for a suite and got a dirty, poorly maintained room. Not recommended at all.

（由 Google 翻译）更糟糕的体验，噩梦，一定要检查浴室的清洁度以及是否提供毛巾，因为如果你问前台，他们从来不提供。这家酒店需要改进。然后它就会蓬勃发展。 （原文） Worse experience, night mare, make sure check bathroom cleanliness as well towels provided or not, because if you ask from reception they never provide. This hotel need some improvement. Then it will boom

（由 Google 翻译）它不值得四分之一颗星。这很烦人，不幸的是服务很差而且不专业。我会再来警告大家不要去那里。我刚旅行回来，想放松一下。他们最不应该做的就是用铃声和工作人员的烦躁来吓我。他们不停地敲门，我没有打扰他们就醒了，也没有回应。最重要的是，房间不干净。不幸的是，里面有很多头发，还有蟑螂。当我去接待处让他们打扫房间时，她说他们已经打扫过了。好吧，这种污秽就是缺乏清洁的最大证据。我不知道哪一方会看到他们的情况，但他们把他们吓坏了，然后把它藏起来，因为这里真的不值得任何人居住。 （原文） مايستاهل ربع نجمه ازعاج وفوقها التعامل سيئ وبدون احترافيه مع الاسف وارجع وانبهه الكل لا يروحون له جايه من سفر وابي ارتاح اخر شي يخوفوني بصوت الجرس وازعاج العمال وكل شوي يدقون الباب ومنبهتهم بدون ازعاج ومافيه اي تجاوب وفوقها الغرفه مو نظيفه فيها شعر كثير مع الاسف وفيه صراصير ولما رحت للي بالاستقبال ابيهم ينظفونها تقول منظفينها طيب الوساخه ذي اكبر دليل ع عدم النظافه ومدري اي جهه بتشوف لوضعهم لكن افزعوا عليهم واخفوه من الخريطه لأنه فعلاً مايستاهل احد يسكن فيه ❌❌❌

（由 Google 翻译）如果你在艾因找酒店，千万别去这家。Al Massa 酒店真是个升级版。他们的床上有只蟑螂，厕所也乱七八糟。Al Massa 酒店真是太恶心了，我们不得不提前退房，尽管我们得住四天。 （原文） If you're looking for a hotel in Al Ain, don't go to this one. Al massa hotel plus. They had a cockroach in bed and toilets all over the place. It's so disgusting in Al Massa, we had to check out early even though we needed to stay for 4 days.

（由 Google 翻译）说实话，这是我住过的最糟糕的地方之一。酒店里的环境很奇怪，脏乱不堪。这里几乎空无一人，而且非常破旧。我建议不要去（我被迫住在那里）。 （原文） الصراحة من اخيس الاماكن الي سكنت فيها المكان وسخ و غير نظيف من كثر الغرابة في الفندق المكان شبه مهجور وقديم جداً جداً انصح بعدم الزيارة ( كنت مجبور اقعد فيه ) .

（由 Google 翻译）艾恩国际机场位于艾恩市，包括客运航站楼、货运航站楼、飞机停车场和其他正在建设的建筑。艾恩国际机场于 1994 年 3 月 31 日由时任酋长国王储谢赫哈利法·本·扎耶德·阿勒纳哈扬启用。 有直飞巴基斯坦开罗和多个目的地的航班，服务非常优质，手续简便，感谢所有员工，包括官员、主管和工人。 （原文） مطار العين الدولي يقع في مدينة العين ، ويحتوي على مبنى للركاب ومبنى للشحن ومواقف للطائرات ومباني أخرى يجري العمل على بناءها. افتتح مطار العين الدولي في 31 مارس 1994 الشيخ خليفة بن زايد آل نهيان ولي عهد الإمارة آنذاك ويوجد رحلات مباشرة الي القاهرة وباكستان وعدة وجهات والخدمة به متميزة جدا علاوة علي سهولة الاجراءات كل الشكر والتقدير لجميع العاملين به من مسؤلين ومشرفين وعمال

（由 Google 翻译）嗨，先生或女士， 昨天我在迪拜艾因机场的行李区经历了一次非常糟糕的经历，因为我们有5件行李，其中4件行李内部损坏，我在行李区看到几名乘客的行李被工作人员粗心地处理。这是我第一次有这样的经历，服务非常差🙏🏼我的旅行日期27/4/25，航班air Indiaexpress，CCJ-AAN，时间19-9:55...航班号IX323......我损失很大，我的产品70%损坏... 这个机场所有其他服务都很好，艾恩机场安静干净，氛围很好🙏🏼 （原文） Hi sir or madam, Yesterday I had a very bad experience at the baggage section at Dubai Al Ain Airport, because we had 5 baggages, out of which 4 baggages were damaged inside, I saw the baggage of several passengers being handled carelessly by the staff there in the baggage section. This is the first time I have had such an experience, very bad service 🙏🏼 my travel date 27/4/25,flight air india express, CCJ-AAN, TIME 19-9:55...FLIGHT NUMBER IX323...... I had a lot of losses, my product 70% damaged... this airport all other services were good, al ain airport calm and clean good atmosphere 🙏🏼

（由 Google 翻译）艾因国际机场位于阿布扎比的艾因，规模虽小，但维护良好。与阿联酋其他大型机场相比，它环境安静，人流较少。 ✅ 优点： 安静便捷：机场客流较少，与主要枢纽机场相比，办理登机手续、安检和登机更加顺畅快捷。 整洁有序：航站楼整洁，标识清晰，环境整洁。 友好的员工：入境和地勤人员彬彬有礼、专业敬业，乐于引导乘客。 交通便利：从艾因市区前往机场交通便利，道路交通便利，停车设施充足。 适合国内/地区航班：非常适合阿联酋境内旅行或短途地区旅行。 ⚠️ 有待改进之处： 航班和目的地有限：机场航班数量有限，因此出行选择有限。 餐饮购物选择较少：与大型机场相比，餐饮、咖啡店和免税店数量有限。 交通选择：有出租车，但公共交通和网约车服务有待改进。 📌 总体体验： 艾因国际机场安静、高效，乘客友好，非常适合那些不想像迪拜或阿布扎比机场那样拥挤的旅客。但如果能增加更多国际航线和设施，那就更好了。 （原文） Al Ain International Airport is a small but well-maintained airport located in Al Ain, Abu Dhabi. It offers a quiet and less crowded alternative compared to larger airports in the UAE. ✅ Positives: Calm & Hassle-Free: The airport is not very busy, which makes check-in, security, and boarding much smoother and quicker compared to major hubs. Clean & Organized: Terminals are neat, signage is clear, and the environment feels well-kept. Friendly Staff: Immigration and ground staff are polite, professional, and helpful with guiding passengers. Accessibility: Easy access from Al Ain city, with good road connectivity and adequate parking facilities. Good for Domestic/Regional Flights: Ideal for those traveling within the UAE or short regional trips. ⚠️ Areas for Improvement: Limited Flights & Destinations: The airport operates only a small number of flights, so travel options are restricted. Few Food & Shopping Options: Limited dining, coffee shops, and duty-free facilities compared to larger airports. Transport Options: Taxis are available, but public transport and ride-hailing services could be more convenient. 📌 Overall Experience: Al Ain International Airport is a quiet, efficient, and passenger-friendly airport—perfect for those who prefer avoiding the rush of Dubai or Abu Dhabi airports. However, it would be even better if more international connections and facilities were added.

（由 Google 翻译）机场又好又旧，但不适合所有国家旅客🛳️ （原文） Good and old airport but not for all country passenger 🛳️

（由 Google 翻译）与阿布扎比和迪拜机场相比，这个机场在技术和设施方面都落后。旅客在行李托运区不太满意。他们的行李似乎被粗心地处理了。机场负责人应该采取行动，改善新抵达旅客的设施，因为这对新抵达旅客造成了负面影响。 （原文） As compared to Abu Dhabi and Dubai airport this one is to back and low in terms of technology and facilities. People were not happy at the baggage section. Seems like their baggage were handled carelessly. The head of the air poet should must take action and has to improve the facilities to new arrivals which is leaving negative impact on new Arrivals.

（由 Google 翻译）机场很好，服务也很好，但问题出在一个叫塔里克的员工身上。他的态度很不礼貌，坦白说，他不太合适。我以前很喜欢从艾因机场出发，但因为这个人，我改变了主意。 （原文） المطار كويس وممتاز بس المشكله في شخص ما موظف اسمه طارق أسلوبه غير لائق ولا يصلح صراحه أنا كنت احب اسافر من مطار العين بس بسبب الشخص ده غيرت رأي

（由 Google 翻译）这是一个简单而美丽的机场。很少有航空公司在这里提供服务。不像其他机场那样拥挤。但它是一个国际机场。 （原文） Its a simple and beautiful airport. Few airlines service works here . Not too much crowed as like as any other airport. But its an international airport.

（由 Google 翻译）安静干净的酒店，设施齐全。我最喜欢的是意见箱。只有自信的人才会这么做。 （原文） فندق هادئ ونظيف ومهيأ بكل وسائل الراحة، أكثرماأعجبني صندوق الاقتراحات ولايفعل ذلك إلاالواثق👍🏻

（由 Google 翻译）几年前我们去过那里，那时浴室里有更多的配件，现在没有吹风机，甚至没有毛巾，我们不得不告诉他们第二天更换，这是我们的第一次体验，厨房里有炉子，他们把那些拿走了，电视不能用，总的来说服务还可以，我们住了三天，也还好，有一些小问题，窗户的锁坏了，我带着孩子，所以如果你有小孩的话可能会很危险，我们要求他们提供一个炉子，当时艾因非常冷，但他们没有取暖器，所以如果你在寒冷的天气旅行，请随身携带一个便携式取暖风扇，靠近市中心购物中心，位置不错，房间需要更多的通风，如果我们要一间连通房，他们只给了两条毯子，但如果你问他们可以提供，接待处的一位女士很合作，还有一位说印地语的人在值班，她真的帮助了我们，谢谢先生，让我们这里成为一个更好的住宿地点，booking.com 他们没有空，但我们不得不等到下午 2 点才有房间清空，我们到的很早，所以我们一直待在商场里直到下午 2 点要想在这里订房间，请尽量在下午 1 点左右到达，这家酒店必须配备加热器、吹风机和干净的毛巾，我们在抽屉里放了最近餐馆的菜单卡，也许这对其他来住宿的人有帮助，谢谢合作 （原文） Few years back we visited there were more accessories in bathrooms now there is no hair dryer or even towels we have to tell them to change the next day in our first experience there were stove in kitchen they have removed those, tv was not working, over all service was okay and our 3 days stay was okay some little issues were there window had a broken lock I had kids with me so that can be dangerous if u have little kids,we asked for a stove they provided it was very cold in Al Ain but they don't have any heaters available so if you are travelling in cold weather keep a portable handy heater fan with you, near to City centre Mall and nice location, rooms need more airing and if we were asking a connecting room they gave only two blankets but if u ask they can provide a lady at reception was co operative,also there was someone hindi speaking at night duty who really helped us thank you Sir for making it a better place to stay, booking.com they were not available but we had to wait till 2pm for a room to be emptied we arrived early so we stayed inside mall uptill 2pm to get a room here so plz try to get there on times like 1pm or such, heater and hair dryer and clean towels is a must need here in this hotel we left menu cards from nearest restaurants in the drawer so maybe it can be helpful to others who will come to stay Thanks for co operation

（由 Google 翻译）没有炉子，没有茶，电视不能用，他们为家庭提供单人床。房间还没有准备好。窗户很容易打开，每个人都可以完全打开，这对孩子来说非常危险，因为我的儿子打开了它。 （原文） No stove, no tea, Tv not working they provide single beds for family. Room was not ready.the windows easily every one can open full that's very dangerous for kids as my son open it.

（由 Google 翻译）距离公交车站仅几步之遥，干净，工作人员细心且反应灵敏。然而，令我失望的是电视不能用，也没有饮用水。 （原文） バスステーションの徒歩圏内、清潔、スタッフが、いろいろ気配りしてくれて、しっかり対応してくれる。しかし、テレビが映らなったことと、飲料水がなかったことが残念です。

（由 Google 翻译）接待不错，酒店很旧，家具很差，需要改进 （原文） الاستقبال جيد الفندق قديم جدا واثاثه سئ يحتاج تحسين

（由 Google 翻译）我们住了4天3夜。从我们踏入酒店的那一刻起，气氛就很棒，非常放松，如果我们觉得可以的话，他们首先带我们参观了房间，这很好。向经理大喊一声，当他发现我们要住 4 天时，他给了我们一个我认为是他们的样板间，更好、更干净、更舒适。房间内的设施一应俱全，有热水器、微波炉、冰箱。我在房间里遇到的唯一问题是电视及其频道。大多数频道都是阿拉伯语频道，据我所知，MBC 和 Dubai One 的英语频道无法播放，但除此之外，房间里没有其他问题。前台很容易沟通，也很容易理解。谢谢顶级酒店，并期待我回到您身边。 （原文） We stayed for 4 days and 3 nights. From the moment we stepped into the hotel, the vibe was great and very relaxed and it was good that they showed us the room first if it was okay with us. Shout out to the Manager that when he found out that we were going to stay for 4 days, he gave us what I think is their model unit that is nicer, cleaner and more comfortable. All the facilities inside the room are in order from the water heater, microwave oven and fridge. The only issue I have in the room is the TV and its channel. Most of the channels are Arabic and the English channels I know MBC and Dubai One are not available but apart from that there is no other issue in the room. The front desk is easy to talk to and easy to understand. thank you Top Hotel and expect me to come back to you.

（由 Google 翻译）接待处的员工是Shadi，是的，这个人的风格以及与客人打交道都非常好 （原文） الموظف في الاستقبال شادي ونعم الرجل أسلوبه وتعامله مع النزلاء جميل جدا

（由 Google 翻译）非常糟糕的经历。 从房间有异味，到门锁坏了，衣柜里没有地方挂衣服，到浴室和大厅地板停水，还有手续延迟，速度不够。维修，并且不可能没有人管理。 无需返回同一家酒店即可入住。 （原文） تجربة سيئه جداً. من رائحة الغرفة الى قفل الباب العاطل و عدم وجود مكان لتعليق الملابس في الكبت الى انقطاع الماء في دورة المياه و ارضية الصاله مع تاخير في الاجراء و عدم السرعه في الإصلاح و التعذر بعدم وجود احد في الإدارة. تقيم مع عدم العوده لنفس الفندق.

（由 Google 翻译）房间很干净，床也够大，但衣柜损坏严重，很不美观。厨房有异味，没有热水壶和电热水壶。对于三星级服务式公寓来说，服务不算太好，但房间很安静。住一晚的话，价格有点贵。 好的方面是，我很感激酒店允许我使用电动汽车充电桩。 （原文） The rooms were clean with a good sized bed, but the wardrobes were damaged and unsightly. The kitchen was smelling bad and no water boiler or electric kettle. Not much service for a 3 star serviced apartment but the room was quiet. A bit too expensive for a one night stay. On a positive note, I appreciate that I was allowed to use the EV charger.

（由 Google 翻译）度假村环境优美整洁，服务一流。度假村设有私人遮荫停车场。 （原文） المنتجع جميل ونظيف وتعاملهم راقي فيه مواقف خاصة ومظلله

（由 Google 翻译）公寓很宽敞。物有所值。厨房很棒，很宽敞。我强烈推荐家庭来这里度假。 （原文） Apartment is spacious . Value for money .Kitchen is good and spacious .I strongly recommend families for staycation.

（由 Google 翻译）房间真的太脏了……床和整个房间都有一股难闻的气味，即使我告诉了他们，他们仍然没有采取任何措施……真令人沮丧…… （原文） The Room are really too much dirty....The Bed and all over the room it smelled really BAD and even after telling them still they didn't did anything about it.... Really frustrating....

（由 Google 翻译）不会再有这样的体验了。床很硬，房间也不干净，价格405美元。 （原文） تجربه لن تتكرر السرير قاسي والغرف ليست نضيفه مقارنه بسعر 405

（由 Google 翻译）晚上好，价格被无理抬高，而且非洲籍接待员的服务态度很差，这是顾客反感的原因。 （原文） مساء الخير ،،،، تم رفع الأسعار بشكل غير مبرر وتعامل سئ من الاستقبال من الجنسيه الافريقيه وهو السبب في نفور الزبائن .

（由 Google 翻译）今天和你们在一起是我人生中最糟糕的经历之一。 你们的客户服务非常不专业，我入住第二天就把我的预订从两晚改成了一晚，就为了解决你们和booking.com之间的一个错误。我在App上选择了两晚，App计算了价格，我付款后得到了确认，然后我入住酒店，他们打电话告诉我价格错了，是一晚而不是两晚，我需要重新付款。 这没什么问题，他们应该在我入住前通知我。 没人能相信你们的酒店，我不会推荐给任何人。 （原文） I had one of the worst experiences in my life with you today. Unprofessional customer service from you by modifying my booking with you from 2 nights to 1 night in my second day there to solve a mistake happened by you & booking.com I choose the 2 nights on the App and it calculated the price, I paid it and got confirmation, and I checked in the hotel, the call me and informed me the price was wrong and was for 1 night not 2 nights and I need to pay again. It’s not problem, and it should informing me before I check in. No one can trust your hotel, I’m not recommending it to anyone.

（由 Google 翻译）很遗憾，这家酒店连一颗星都不配。 我付了700迪拉姆，停车费15迪拉姆，水费3迪拉姆。 他们什么都要收费，连水都要！更让我震惊的是，房间里居然不提供水！ 我们到得很晚，又累又困，房间脏得要命。床垫上有烟头烫的痕迹，厨房和浴室里蟑螂成灾！ 我的天哪，这是我第一次也是最后一次住这家酒店，我发誓以后再也不会来了！ 要不是太累了，我真想立刻离开。 愿上帝赐予我们耐心。我绝对不推荐这家酒店。 （原文） للأسف الشديد ما يستاهل نجمه دفعت 700 درهم وموقف دفعت 15 درهم والمويه 3 درهم كل شي يحسبون عليه حتى المويه انصدمت أنهم م يوفرونها بالغرف !! عاد جاين متاخر وفينا نوم الغرف وسخه الفرش محروق بالسجاير والمطبخ والحمامات فيهم صراصير !!!! يا إلهي اول مره وآخر مره وتوبه !!!! بغيت اطلع ع طول م الفندق لو ما التعب اللي فينا الله يصبّرنا بس وما انصح فيه نهائياً

（由 Google 翻译）干净，但是家具和电器都很旧，而且公寓价格很高。我订了两套公寓，每天1300迪拉姆，包含两张加床，公寓空间很大。 （原文） نظيف بس الاثاث قديم والاجهزه قديمه جداً وسعر الشقه مرتفع أنا اخذت شقتين ب 1300 درهم لليوم الواحد شامل سريرين إضافيين ومساحات الشقق كبيره جداً

（由 Google 翻译）可惜的是，价格确实高，你可以接受，但问题是，既然有人租了房子来睡觉休息，怎么可能进行维修呢？我给前台打了电话，他们停工一两个小时就又开始工作了。 （原文） للاسف الاسعار مرتفعه وحقيقه السعر تتقبله انه يكون مرتفع عادي ولكن المشكله كيف يكون فيه اعمال صيانه والناس مستأجرين عشان ينامون ويرتاحون . اكلم الاستقبال يوقفون ساعه او ساعتين ويرجعون يشتغلون

（由 Google 翻译）AL MASSA 就像家一样，因为这里有最友善的员工。人很好，很可爱 （原文） AL MASSA likes home because the kindest of staff. Nice human and lovely

（由 Google 翻译）价格昂贵，服务糟糕透顶，房间和浴室里虫子多得令人咋舌，房间也缺乏清洁。愿上帝保佑，为我们妥善处理一切。 （原文） غالي جدا وسيئ جدا مع وجود حشرات في الغرف ودورات المياه بشكل ملحوظ وعدم النظافه في الغرف وحسبي الله ونعم الوكيل فيهم

（由 Google 翻译）艾因的旅游官员知道这些公寓吗？真是丢人，臭气熏天，家具也几乎损坏了。 （原文） هل المسؤل عن السياحه بحكومة العين مطلع على الشقق شي مخزي وروائح كريه واثاث شبه تالف

（由 Google 翻译）闲逛的好地方。绿树成荫，地势开阔。可以欣赏到哈菲特山的壮丽景色。乘坐巴士即可轻松抵达。停车区域宽敞。提供免费且维护良好的洗手间。阿联酋必游之地。强烈推荐夜晚前往。 （原文） Nice place to hang out. Very vast area covered with green . Will get stunning views of Jabel hafeet Mountain. Easily accessible through bus. Vast area for parking. Well maintained washrooms available at free of cost. Must visit place in United Arab Emirates. Evenings are highly recommended.

（由 Google 翻译）沙漠中最好的绿色地方......我总是带着我的孩子去那里享受美好时光 （原文） Best green place in the desert.... I always visit there with my children and enjoy the quality time

（由 Google 翻译）在阿兰 (Alain) 野餐的好地方！ （原文） Great place to have a picnic in alain !

（由 Google 翻译）一个美丽的家庭友好的地方，特别是在冬季。温泉绝对是亮点，流经运河，遍布整个绿色公园。有足够的空间用于停车、野餐、烧烤、洗手间和祈祷。 （原文） A beautiful family friendly place to visit especially during the winter season. The hot water springs is definitely the highlight and flows through canals, throughout the green park. There is adequate space for parking, picnics, barbeque, washrooms and praying.

（由 Google 翻译）如果您正在寻找一个可以欣赏山景和娱乐的放松场所，那么您一定要来这个地方。迷你火车非常有趣，每人花费 25 迪拉姆，如果您感到口渴和饥饿，该地区还有温泉和咖啡馆。您可以在这个美妙的地方呼吸新鲜空气。 （原文） If you are looking for a place for relaxation with a mountain view and an entertainment then you must visit this place. Mini train is so fun it cost 25aed per head, there is also a hotspring in the area and cafe if u feeling thirsty and hungry. You can breath fresh air in this wonderful place.

（由 Google 翻译）这是阿兰市一个非常令人惊叹的绿地，从十月到四月天气非常好，但不建议在夏季，它非常好，提供天然温泉，Green Mubazzarah 位于阿布扎比酋长国的艾因， Green Mubazzarah 是一个很棒的公园，非常适合去艾因市停留。这里是家人和朋友可以在周末闲逛的地方，绿色穆巴扎拉 (The Green Mubazzarah) 是一个非典型的放松场所，拥有人造的绿色山丘和小溪： （原文） it is a very amazing green area in alain city with a very nice weather from October till April , but not recommended in summer period , it is very nice,Offering natural hot springs, Green Mubazzarah is located in Al Ain in the Abu Dhabi Emirate,Green Mubazzarah is a great park to go and have a stopover in Al Ain City. This is a spot where families and friends can hang out during the weekend and be,The Green Mubazzarah is an atypical place of relaxation, with its artificial green hills and small streams:

（由 Google 翻译）非常适合全家野餐的好地方 这里有一些便利设施，比如肯德基之类的餐厅，可以租自行车，还有一些儿童游乐场。这里环境不错，很干净，但我注意到有些人随处乱扔垃圾。 我建议你带上垃圾夹，在公园里散散步，捡拾一些垃圾，为保护这样的地方出一份力。 （原文） A lovely place for a picnic with the Family There are a few amenities here such as some restaurants like KFC, you can rent bikes and there are some playgrounds for kids. It's a nice place - clean but i did notice some people leaving their litter around. I recommend doing a walk around the park and bringing garbage tongs with your and help preserving places like this by picking up a few rubbish while walking around.

（由 Google 翻译）即使这个地方空荡荡而且很晚，服务还是很差 员工把食物放在她的桌子上，说：“来吧，你要做什么？”我对她的行为感到惊讶，但她的精神在这个地方发挥作用，而且现在是开斋节。 而且员工没有接受命令，不知道神圣会不会到来？ 该员工对管理层非常尊重，我必须让员工和她一起帮助她。 （原文） الخدمة سيئة مع انه المكان فاضي وتاخير الموظفة حطت الاكل على طاولتها وقالت تعالو شلوه استغربت من تصرفها لكن بروحها تشتغل في المكان وهذي فتره عيد و الموظف ما خذى الطلب يتريا الحرمة اتي؟! الموظفة جداً محترمة الادارة لازم اتحط موظفين معاها يساعدونها

（由 Google 翻译）兴奋的 （原文） Excited