The Strong National Museum of Play completely lives up to its name — it’s pure fun, learning, and nostalgia rolled into one. We went as a family with both adults and kids, and every one of us had different favorites — which says everything about how much there is to do here. The exhibits are hands-on, creative, and thoughtfully designed, from the classic toys and video games to the pretend play areas and immersive displays. You could easily spend the whole day here and still find new things to explore. The only downside was that the bathrooms could have been cleaner — no soap first thing in the morning and a few stalls looked like they hadn’t been checked since the night before. Hopefully just a timing issue, because everything else was fantastic. The staff were friendly, the layout was well-organized, and the entire experience was memorable from start to finish. We can’t wait to come back — we’re planning for another full day!

This is the best place for kids (and me!)😁 It has the largest areas of play for kids at different ages. It entertains, teaches and inspires my kids. It's such a cool place and I would love to come here a few times a week! I wished the membership was cheaper though.

Best children’s museum I’ve ever been to! We stopped on our way back from the Midwest, going to New England, and my husband is already wanting to plan a trip to Rochester next year, just to spend more time at the museum! My son who was 1.5yo when we visited, LOVED it! I like how there’s activities for kids at every age (even adult nostalgia), and there’s even an outside area for kids to run around in (enclosed).

Outstanding National Treasure in the middle of Rochester! I went to the museum with my 4 year old granddaughter on Monday when senior rates are in effect. It is not cheap and family membership makes more sense than paying admission only a few times a year. It takes several days to appreciate the enormous amount of exhibits housed at the Strong. Parking is $10 on top of admission without a membership. I have been to art and science museums around the world and this museum blew me away. Can't say enough good things about it. Go, just go. Had such a great time that I didn't take many pictures; I was too enthralled with the displays and activities for young and old.

Had a great experience at the Strong Museum! My kids had a blast—there were tons of fun activities for them. I especially enjoyed seeing the classic games from the ’90s, like the pinball machines. Brought back memories! Pretty sure the new generation has no idea how to play some of those, but it was fun showing them.

This was the first time visiting and well worth it. The history of games is deep and will keep you very entertained. The staff was very friendly and the food choices varied. I would have liked access to a reference room with books and possibly a game software catalog. Definitely worth visiting again. Great museum for one or the entire family.

This was our second time visiting with our son. First time he was 2 years old and he had a great time. This visit he's now 7 years old and was able to enjoy different parts of the museum that cater to his age. He even got to have fun in some of the same sections he did as a 2 year old. This museum is really one of my favorites. It's fun for the whole family, not just the little ones. The history of video games and the history of board games really stands out for me. Very clean and easy to navigate. Highly recommend! My son would also like to add his words: "Most museums we only go to once, but this museum is far away from us, and we want to go to it a lot of times. The Strong Museum of Play is really fun. I love all the sections and could spend a whole day there. Can't wait to go back!"

Location which hosts the Rochester Party in the Park concerts. Great time on a nice summer night! Need to maneuver to a spot where you have a view of the stage, but overall a decent venue.

I attended the Melvin Seals/ Dogs in A Pile show on Thursday. Ticketmaster tickets said 5:00. I tried to inquire with venue as to door time several times prior to show with no success. So I assume 4:00 and get there to ensure seat in VIP. I found out upon arrival venue opens at 5, VIP 6. So we waited for 2 hours in 100 degree heat so we’d have a seat in VIP. We did get a table… behind the speakers and sound. Not happy won’t return

Thought this would be more stunning that what it was. The fountain of feature was barely working and not filled to capacity. There was trash stewn about everywhere. The pond was in decent condition. The whole area needed some attention the day I stopped. Wouldn't make this a stop.

This is a monumental urban park with a lot of Rochester historical events: Battle-of-the-Band, Garth Fagan Summer dances, Christmas-n-the Park, Thursday's Bands-n-the Park. There is also a wading pool, a dynamic rental space for special events in the lower quad & an ice skating rink during the colder months. I feel that the City of Rochester could provide a MORE 'detailed maintenance service' at this site for beautification purposes. It's sad that the MLK Park after so many years of quality entertainment has slidered to this depth of desolation. 🥺

Yes, it is definitely worth checking out. Bring the kids, or don't. Fun for all. Food trucks, ice skating, a lodge, games, drinks, heaters, shops and more...

We're from Massachusetts and cane here to see a concert, Gov't Mule and Trombone Shorty. They were great. The park was fabulous. Quaint and had waterfalls! Just a fun place to visit!

Super dope experience at the summer concerts! Food was great and vibes were awesome!

The ambiance is fantastic, and the food is delicious. However, securing a bowling lane can be a bit challenging especially on the weekends. The bar staff and the gaming counter staff were incredibly friendly and helpful. It’s an excellent spot for a date night or a family gathering.

Very nice place to have fun with friends and family! There’s two bars, freshly done pizzas, a huge bowling alley, pool table, arcade games and other fun backyard like games. There’s an outdoor area with fire pits and the atmosphere is very nice! Only reason for the 4 stars is that bowling was overpriced ($50) but that could be fixed if you go in with a big group. I was impressed by the size of the place and how busy it was. It was a nice experience!

Cute little hangout place. A bit on the pricey side but loads of fun. I've only ever gone to birthday parties here but it's always a good time and who doesn't enjoy bowling? I love that they sometimes have live music outside as well! Added bonus that it's kid friendly aside from the bar area up front.

We played bowling and then ate for a friends birthday, it was a huge success. Would recommend. The food was very good, we ordered the lamb, halloumi, feta pizza and babaganoush. Most of us enjoyed our drinks, they aren’t very sweet, but are very one of a kind and exquisite. The server was super nice. The water was delicious! Overall slightly overpriced but worth it!

Really love this place! We’ve been twice to bowl, once to eat. Minor issue with the screens not working, but they comped our visit - it’s not about falling down, it’s how you recover, and they were so nice and proactive and apologetic. Service in the restaurant was great. Food is good. Lots of larger groups have parties here, and during the winter months they have an awesome flea market on Sundays!

Had been to this place for the 2024 New Year party, and it was really great! We played bowling for a while and enjoyed the pizza and fries. Then, I enjoyed the live music till the clock ticked 12AM. This place is really great for hangout. It has definitely become our hangout place already!

Went for Sunday brunch. I thought it was all very good, but not perfect. We got a lot of items. The lemon waffle was delicious and delicate, though very sweet, I couldn't have more than a small amount. The crispy potatoes were wonderful and the dipping sauces were delicious. The pork schnitzel itself was a little underwhelming, but it was in a delicious bed of some kind of sauce. The lamb pandensal was very tasty but a bit salty. The crab dip was wonderful. The breakfast pizza seemed small and maybe on the dry side, but was tasty overall. The house donut was a perfect treat to end the meal with. Their coffee was pretty good too, it's nice to see that there's attention to details like that. I also enjoyed the Pimms cup I had. One thing I found quite disappointing was the khachapuri. I've had Georgian cheese bread before and this was not it. The dough was flat, dense, and chewy. It felt like they tried to use some kind of pastry dough maybe? It felt undercooked. The bread is supposed to have a nice crispy crust and a bready, fluffy filling.

The appetizer was the standout at this restaurant, truly the only highlight. The pizza was average, and the lasagna was disappointing with no meat. The service was exceptional, and the table setup was charming, with a nice brick wall as a backdrop. However, the atmosphere was overwhelming—tables were packed too tightly, so you could hear every conversation around you. The loud, chaotic vibe made it unbearable. This isn’t a place I’d return to for a date. We ended up getting a much tastier pizza elsewhere, and the high prices here didn’t match the food or ambiance.

We were really disappointed with our visit. The food didn’t match our expectations in either taste or presentation, especially considering the high price point. The menu lacked clear descriptions, so we were surprised by what we received — and not in a good way. The garlic bread was burnt and bitter. Almost every dish came overloaded with salad, including the grilled octopus (a very tiny portion) and the white fish, which was unexpectedly deep-fried in mostly batter and tasted off. If we had known that every main came with so much salad, we wouldn’t have ordered a separate salad appetizer. The pasta was overly salty and lacked flavor. While the service was friendly, the overall dining experience just didn’t justify the price. Unfortunately, we won’t be returning.

I visited Rocco for the first time last Friday and loved it! Amazing food, cocktails and service. I ordered lasagna pizzaola and asked for meatballs on the side. All star dish and the sauce was perfect. My friends let me taste their dishes-- smoked pork chops with sauerkraut and cod with creamy horseradish sauce. They were outstanding!

Nice atmosphere with friendly staff and owner and welcoming regulars at the bar as you walk in. Good specials and knowledgeable waiter who was their chef before. Food was solid but toast was overcooked and burnt. Serves until 10 so good for a late night dinner.

Walked in host looked at us for like 5 mins didn’t say a word …I was like um..we need a table? We seemed unwelcome. There was plenty of seating available. He didn’t even respond so we just sat at the bar table then a rude lady server came up to me asking me do you have a reservation? I was like no we just dropped in do we need one? She was like no it’s not necessary. So then I said fine can you get me a menu? Bartender was nice at least. I ate a $24 dollar fish plate that came with wierd salad that was a bit disappointing in the quality and the fried fish was 80 % batter we also ordered Spaghetti and Peppers looked like a child’s plate when it came to the portion. I wouldn’t recommend this place.

This is nice cosy fancy italian restaurant and we did like the menu. We did like the selection of plates in the menu and the atmosphere of this place and more to count the very friendle service of their associates. I could said the place is small cozy and romantic but the food and service was big and great. We did love it!

Rocco gave me E-VER-Y-THING that I needed! The service was absolutely fantastic, the food was incredible and we all enjoyed the intimate atmosphere! The squid was my favorite dish and it was cooked to perfection! We definitely found a new place to dine!!! Ooo wee! 😍😍😍😍😍 I will say, the facility is smaller, so if you are a plus sized with a disability or even a group make sure to asked to be seated at tables.

Went here with my fiancé to celebrate that we are getting married in a few days and this was the place we went on our first date 7 years ago. Had a reservation for 6:30pm on a Tuesday night. As the hostess sat us down I noticed there were a few servers working but the section we got sat in our server was focused on a large party. We had our water poured, but we sat there for at least 15 minutes before our server greeted us. She was too focused on the big table she had, which I understood at the time. What frustrated me is that all the tables that got sat after us had their food, drinks, dessert, and checks way before us, and no one seemed to care about our table or at least acknowledge that they were busy. Unfortunately, we didn’t end up getting our appetizer until 7:30pm and then our entrees until 8:05pm. I’ve worked in several restaurants and hospitality businesses throughout my life and I understand when places get slammed because of big tables. I feel as though the hostess messed up and put us in the wrong section. The whole night we felt like a complete afterthought and our server was no where to be found. We didn’t end up leaving until 8:30pm because it took her so long to get our check and to-go boxes. Overall the food was good but was ruined by such an awful service experience that I’m not disappointed I hadn’t been here in a little over 7 years. I hate leaving reviews like this but I’m so sad that what was supposed to be a cute night was ruined by this lack of planning. Everyone around us seemed happy though and their server was attentive. We were hoping to try the desserts and get coffee but had other plans and being there for 2 hours and waiting over an hour and a half for dinner was enough for us. I hope this isn’t their normal operation, especially on a random Tuesday night.

We went last Friday night. We ordered an Appetizer, drinks and we both ordered a steak. The service was very slow and we felt forgotten several times. I ordered a ribeye steak medium rare and it was very tough and didn't have enough seasoning, especially salt. Overall, there are much nicer restaurants that are better priced.

This is supposed to be one of rochester's nicest restaurants. The service and the people there are impeccably sociable and extremely attentive to your needs. The atmosphere is warm and inviting.The food is very good, but I wouldn't consider it outstanding for the prices they charge. This is more of a destination and atmosphere place to be seen.

Nice spot with a great view of the river if sitting outside. Some classic Italian staples with quality ingredients and a skilled bartender.

We normally LOVE Pane Vino, but our most recent visit was simply not great. I ordered one of the specials, and it was not described accurately. The first error was that the server incorrectly stated the type of fish being served - which was no big deal to me, as she caught it after I ordered and came over to clarify. The more prominent issue was that it was not described as being an excessively spicy dish, as most restaurants will typically warn you of this. When my meal came, I tried to push through it - but it was inedible for me due to the extreme heat. I am usually quite tolerate of spicy, but this dish was loaded with hot peppers. Thankfully they were able to swap out that part of the meal for me - and the fish was still great. The other less than satisfactory part of our visit was that, as a party of two - amongst other much larger parties, we felt that we were not properly serviced. Other parties that came in after us received their bread, and placed their orders before us. When I initially commented on the spiciness of my meal, the server promised to keep my water full vs replace the dish. My water was NOT kept full, and we then had to ask to swap out the pasta. I'm not sure what happened but it seemed like we fell through the cracks even moreso after making the polite "complaint". Once we were finished with our meals, we waited another 30 minutes for the check - even though the server said she would be right back with it and then went by our table at least a half dozen times before arriving with the check.

Beautiful setting on the Genesee River. Restaurant was decorated nicely for Halloween 🎃. Excellent menu tasteful presentation. Service was very good

The manager was wonderful! I called to set up a surprise anniversary dinner for my parents and she made sure everything was perfect. Everything went great and my parents had a wonderful time! They loved the food and the staff made sure their night was special.

Had a great experience here! The atmosphere is really nice, especially the porch seating—perfect for enjoying a beautiful day. The staff were warm and welcoming. The food overall was solid—I’d give it an 8/10. The lentil soup wasn’t what I expected; it was unblended and quite lime-forward, which might be a hit or miss depending on your taste. The chicken gyro, on the other hand, was fantastic—fresh, hot, crispy, and loaded with flavor and sauce. Portion sizes were generous too. I’d definitely recommend this spot to anyone in Rochester craving Mediterranean food.

I absolutely love my waitress. She was so knowledgeable about food allergies and being upfront about everything. They help me customize a dish so I would be able to eat it with food allergies. The lamb was absolutely delicious and cooked perfectly when you say rare they actually cook it rare. I tried the yogurt soup that they had and I didn't love that but I'm happy that I tried it. They had so many different options of things to try and all the flavors were so unique. I highly recommend coming here and I would definitely come back here again. Even better is that the food wait time was only like 5 minutes which was amazing.

Location, parking, food and service are all excellent. I was on a visit to Rochester from India. Ordered pure vegetarian food. Portions are large. When we had to pack a part of our order, more Pita bread were added too for free. It’s an authentic Mediterranean restaurant.

We had a group of seven including a six year old. They had to move a few tables together and gave us the option of adding a small round table or adding a chair at the end. That in itself wasn’t all that important, but the owner came out to make sure everything was perfect. He even hung up my coat. We got several dishes and shared them around the table. All were very tasty and one of my top requirements for any restaurant was there, the food came out hot. Yay! But again, the food was great. The server was very attentive for all of our needs. The owner came out to make sure everything was perfect and saw the six year old being a bit picky, and he brought out a separate small plate of unseasoned chicken for her. He was extremely thoughtful. Sorry pictures of the food.

Loved it! My friend and I shared a delicious early dinner. Our table was outside and felt very cozy and comfortable. Fish was flavorful served with delicious Greek salad (dressing was on point). The combo plate was big and Mediterranean classy. My favorite was Tabouli salad and babaganoush. Thank you for the great food and hospitality 🫶

Sinbad’s is one of my favorite spots in Rochester. It’s consistently good, affordable, and reliable. On my most recent visit, I ordered the Batata, Hummus, and Chicken Kabab, and everything was fresh and flavorful as always. The hummus is creamy, the chicken is perfectly seasoned, and the Batata adds a great texture and balance to the meal. Service is quick and friendly, and even during busy hours, it’s usually easy to grab a table without much of a wait. Definitely one of the best dining options in the city if you're looking for great Mediterranean food without breaking the bank.

Always great service and fantastic food. Great atmosphere for relaxing and catching up with friends

I was visiting on a business trip from Texas. The venue is great. Get a reservation to sit on the balcony and see the waterfall. We tried a few different beers and they were all good. Food was okay but rather typical. Beer was the focus. Enjoy

A friend recommended Genesee Brew House after I mentioned wanting to check out downtown Rochester. We ordered the mushroom burger and the Spaetzle Mac & Cheese. Maybe my expectations were a bit high because it came so highly recommended, but overall, I was disappointed. The burger was overcooked, and for $17 I was surprised it came with chips instead of fries. You can substitute fresh fries, but it costs an extra $3, which feels a bit much. The mac & cheese had good cheese flavor, but it was so heavy and rich that it was hard to finish — it tasted more like something reheated in a microwave than freshly made. The service was also just average — not terrible, but not particularly friendly or attentive either. The view from the place is nice, but for the food quality, service, and price, I don’t think it’s worth it. If I go back, I’ll probably try something else on the menu.

The Genesee Brew House regularly appears on online lists of the best places to eat in Rochester and for good reason. The food and drinks are absolutely delicious and the service is very friendly. Prices are reasonable. The restaurant has amazing views of High Falls and downtown which makes for a very nice dining experience.

Great brewery! We walked through the enormous gift shop, learned a bit about the brewery and headed straight to the tasting room. We had a flight of 5 beers which were all amazing! Ended up buying crowlers of the chocolate ale, so delicious!

It's a fun but loud environment. Wonderful views from the rooftop. The beers are also good. The food is passable for Rochester in general.

This is a must see if in the Rochester area. Beer selection is great and always very frosty! Food is great and staff is always friendly. Don't miss the roof top deck with a view of the downtown waterfall.

I had this on my bucket list for quite sometime! I finally did it on Father’s Day weekend!!! The place is amazing and the beer is good!!! The menu is ok and prices are modest compared to other restaurants. The choices are a bit limited on the food but plenty choices for the house beer! I enjoyed my chicken wings and one pint of the Genesee Beer Blonde!!

We try to visit the local market whenever we are travelling and we were pleasantly surprised by the Rochester Public Market. We had our visit on a Saturday morning and it was quite busy. There is limited parking at the market and cars are parked on the streets and in parking lots surrounding it. The produce was abundant and delicious. 🫑🌶️🍒🍅🥬🍓 There were spices, honey, jewellery and a variety of prepared foods.

My friends and I attended Drag on the Bricks at the Public Market. I have also been to Bands on the Bricks. The venue has a lot of parking, but a large section is usually blocked off so people have to park across the street. The stage set-up was fine, but the VIP section was off to the side of the stage, which did not feel like VIP at all. The queens put on a great show, battling through the heat. Massage chairs were available in VIP, which one my friends used and was quite pleased. Food was limited, especially for people with food restrictions. However, what was available tasted good. We all had a great time and would probably go again.

One of my favorite places to visit in Rochester. They have special events throughout the year including festivals and art shows.

Always pleased. Have dealt with them maybe for 2 years and have never been disappointed. Sometimes I buy an entire box. Sometimes I don't order. Sometimes I get the extras. Highly recommend.

Love this place! They have a variety of options for produce, cheeses, snacks, flowers, and other items. There are also coffee shops and stores within the public market area. Prices are good and the people are very nice. This is also a great activity for a weekend to go with friends or family. I definitely recommend going as switch up from Wegmans.

Had the joy of meeting some really cool people, MOSS’ PRODUCE is where I stopped first and met Mr Thomas and Mr brown , just amazing people that give it their best to keep us eating healthy and with super reasonable prices. Then it was off to see Mr Vinny and what a light he is too. Just super awesome to see someone so amazing. When I told him to “keep the change” he gave me a cantaloupe and I whispered in his ear “ thank you 🙏, but I ‘can’t elope’ I’m already married” and he started laughing 😂…..older produce man is a great experience for anyone….Mr Thomas was so on point as I leveled his table the best I could, and he’s very gracious . This was a great experience for me 🙏

The public market is such a fun experience. I attend almost every Saturday. Vendors are so kind and love to chat with buyers. Inside the building is always clean and warm. From veggies/fruits to meats and seafood the market has something for someone. Little shops around it for delish meals. Open all year long Tues, Thurs and Sat. Sundays they have alternative events, as well as Food truck rodeo on wed during the summer.

I really enjoyed my visit to the Memorial Art Gallery. It has a decent and diverse collection that’s worth exploring. However, a couple of things could be improved. Many paintings on the first floor didn’t have any descriptions, which made it hard to fully appreciate them. Also, the ancient Middle East section is placed in a bad spot in the museum. Besides, it has very beautiful manuscripts and relics, but the lack of lighting didn’t do them justice (shown in one of the photos). Still, overall a nice place to spend a few hours.

A gem of a place. I went knowing very little about the Gallery, other than it was organized thematically. I found works that I've only seen online. To say that my heart felt deep happiness doesn't describe that visceral feeling when art touches you. It's different for everyone. And indeed, there is something for everyone! Many time periods, styles and regions are represented: thematically, by countries, techniques and centuries. The presentation on the Italian Baroque Organ was marvelous. To be surrounded by the genre paintings, made it easier to imagine that this was part of daily life. Be sure to check the time 3pm on the actual date, not the general description that incorrectly says 3:30pm.

We love this museum both inside and out! We have taken so many pictures in their outdoor sculpture park! We most recently went for their Pride celebration. They have scavenger hunts for the kids both inside and outside! The Rotating gallery is always worth checking out! ;)

Well arranged and comprehensive gallery for a medium-sized city. Particularly great selection of Renaissance paintings, some great post-impressionist works. The organ is spectacular. Stunning building as a backdrop. Great display of local, contemporary artists.

A beautiful and well balanced collection. A must see. Larger than one would expect so give yourself enough time to appreciate its offerings.

Incredible Gallery !! Rembrandts, Monets. Historical artifacts that you will not believe are in front of you. Fascinating.

While I enjoyed all the available art this is the piece that truly spoke to me. I am AuDHD and when I saw this I was like hey..... Thats my brain! It felt so validating to see this representation display in such a great place as the Memorial Art Gallery and I would be willing to bet many others do too.

a must visit for fans of music! they have such a wide variety of dvds, cds, and vinyl - vintage and new! the prices are also quite reasonable. if in rochester, stop by!!

The staff genuinely cares about every customer. It's rare to encounter real people who are truly invested in your experience. While it's easy to buy CDs and records online, why pay for shipping when you can discover a unique toy or the perfect baby shower gift right here? Supporting a local, caring community while finding your music makes all the difference.

Amazing records cds, and tape store. Plus the have a full bar and stage area! I had the pleasure of catching a 1916 acoustic set. thanks to 94.1 the zone for putting it on.

We were so lucky to be able to book the Backroom Lounge for our 20th wedding anniversary! The space is amazing, with tons of seating, games to play, and a cool/quirky vibe. The staff was fantastic from set-up to helping us pack up the leftovers (catering options are AWESOME!) We had the best time and wholeheartedly recommend this venue! Thanks so much to everyone at Record Archive who helped create exactly the event we had hoped for!

Love this store. Record Archive is the embodiment of everything that is great about recorded physical media. You can get lost in this place, yet it’s beautifully organized so that you can find (usually) many copies of almost anything in existence. Fair prices, conservative record grading, and friendly staff. A great place to spend an afternoon for sure.

Very wide selection of various forms of media. Was able to grab several records that I have been looking for. Still rating 5 stars despite an experience I had with one of the employees when I came in on 8/24/25. I was in line waiting to be cashed out behind several other folks as the store was closing, and I forgot to grab an album I saw earlier and simply didn’t add to my pile. I ran back to grab it and as I was walking up the ramp to get back into the line, one of the workers yelled “We are closed.” Like yeah, I get it. I’d want to leave to if my job was closing for the day, but what did he want me to do? I couldn’t pay yet because no cashier was available, so I opted to go and spend more money. Additionally, I was already walking back up the ramp into the line. Just didn’t sit right with me as I then spent around $250. I’ll be back because of the available records and the other employees were great

Steller Music Venue. Empoyees Rock. Records,vintage clothing and so much more.

Personally, I was VERY Satisfied with Everything about this Wendy's Location, Employees and the Cleanliness. I understand I showed up at the very end of the College Lunch Hour and everyone except me, seemed to be in a little hurry. The Cashier was "Very" Polite, The Shift/Floor Manager was also very professional and, My order was made Quickly, Quietly and Without ANY Mistakes. Wendy's Original Cheeseburger, Medium Toasted Fries and one Medium Size, Delicious Old'Fashion Frosty. Even though I don't live here in Rochester; IF I EVER DO Return and I'm craving "Wendy's" Then, it's HERE I'll return to.

I've never had a successful order from this location. Something is always incorrect/missing. Wrong flavor, or entirely wrong item. I've ordered the potatoes from Wendys for years, and only have had issues with receiving them since I moved to Rochester and order from this location. They usually end up giving me cold fries with cheese and bacon on them. I've tried multiple times and it's the same thing every time. Along with frosty flavors usually being entirely wrong too. Always a fun time when it's a flavor I can't have and have to waste it entirely. Maybe its a nitpick, but I would really like the items I ordered and not "yeah this is close enough." The coffee is fine, at least.

Selling a spicy chicken not meant for even an animal. I go back for my money and the manager does not have the authority to give me my money back. Disgraceful and disgusting. Unfortunately I noticed after going back to work.

OK so myself and my girlfriend went in around 9pm expecting to get better service than the drive though. The woman at the counter never acknowledged us as she was "stocking" fry cups(which she dropped repeatedly, on the floor). Gave no notice that we were there, waiting patiently. She then gave us a glance, grabbed a cup, and exclaimed that she was going on break and left us standed there. OK, sure I get that working at fast food isn't great. What I can only guess is the manager that then took our order. The staff was having a good time talking and laughing in the back. After what was not, fast food, we got our bags and wanted to get out of there. My GF ordered the promotional Takis chicken sandwich meal that she was hyped about (shout out to Freaking Reviews guy). No shake seasoning for the fries, which is what Wendy's promoted. My No.7 order was also messed up, no bacon, cold fried beef pattys looked nuclear. Both our orders were 'day-old-frys'. The place should be shut down. The counter was not wiped down, the Frosty machine was dripping goo with over flowing cups nexted to it, we joked about the sound our shoes made on the floor. For reference I am a restaurant manger and ServSafe certified. DO NOT GO! Would give a 0 if I could and should not even be open for human or pet consumption. I would not feed this to my worst enemy. Oh and I got the runs. .

Went around ~12:30am via mobile order then drive through. Line took at least half an hour. When I got to the food window, they didn't even have the food made yet even though I mobile ordered half an hour ago. They gave me my shake first with no straw so it just sat melting in the car while I waited 15 minutes for the food. They then said they couldn't make my burger at all and gave me fries instead (price-wise not equivalent at all). When I got my bag, there was no straw or spoon for my shake and a ketchup container had spilled all over everything. I understand late night service can be tough but this is below even a basic standard.

If I could give zero, I would. I submitted a mobile order for drive thru pick up at 744 e.main st. I made sure I was at the right location. The lady in drive thru told me they had not received my order and by the time I pulled up to the window it should be there. But the travel time was already 10 mins prior to getting there. I asked if I should come in and was told that would be better. I get inside with my baby and explain the situation to the young lady at the counter who gave me attitude the entire time. She asked someone else to take it over for her. He too gave me attitude the whole time. I explained that I submitted a mobile order for drive thru pick up, asked him if the address there was 744 e. Main. He said yes. I showed him the screen where it says my order was submitted and already paid for. He asked me to pull up the receipt. I wasn’t sure how to and asked for his help and he rolled his eyes and said nah they don’t specialize in the app. I understood there were customers needed to be taken care of, so while I was trying to figure out how to pull up the complete order, I stepped aside for others to be taken care of. Once I had figured it out and the lines were cleared I sat at the counter for 20 mins while the young lady kept avoiding me and whispering to her boyfriend across the counter and rolling her eyes at me every time we made eye contact and running to the back to look busy. The guy as well kept looking over to me and I would wave my phone to let him know I got it pulled up and he would turn away from me. Again I waited 20 mins and was just going to ask for a refund. He finally came up to me and asked what was in the order and proceeded to make it. Once he brought me the bag I asked about the frosty and drinks. He asked what I meant so I showed the order again. Realized I ordered the limited time meal that included a cherry syrup drizzle, vanilla frosty and still gave me a regular vanilla frosty. Told him I ordered a medium drink and kids juice box and he gave me a twisted look at yelled at the young lady to give me my medium cup so I could “get the hell out of here.” Not sure what I was doing wrong I was even trying to be respectful of the fact that they were working hard and it wasn’t their fault the order didnt show up on their end. But I was given attitude and treated horribly the whole time.

It’s called “fast-food” for a reason. Waited 15-20 minutes for a Dave single & to order of fries - unacceptable. Was for a friend and turned into an absolute time-consuming nightmare. Nice guests in restaurant at least, had nice conversation, but no one could believe how long everything took.

Omg the peach jerk pizza is UNBELIEVABLE! One of the best I’ve ever had. Created in-house by Luis, the sweetness of the peaches perfectly complements the slight kick of the jerk chicken. Highly recommend!

Great place to grab a quick slice or two. They have a large variety of pies displayed to pick from. They put the slice back in the oven so you have a nice hot slice. Pizza is always on point with flavor.

I know it's unfair to judge an entire establishment by the employees you come in contact with during your visit, so I'll point out that this is directed at the crew working 05/05/25 around 3:30pm. Called and was put on hold approximately 10 times. I was on my way there anyway and couldnt get anyone to answer the phone so I just went in, ordered a pepperoni cheese pizza, paid and was told 20 minutes. Went to pick up the pizza 20 minutes later and they said they didn't have a pepperoni pizza so they handed me a cheese pizza and said "you should be happy, it's cheaper". I didn't get a receipt so I don't know if I was charged for just a cheese pizza, but regardless someone on their end managed to screw up an order as simple as a pepperoni pizza. My daughter only eats pepperoni so I had to make her a separate dinner which was the whole point of getting pizza for dinner, so I didn't have to cook. All that being said, the pizza isn't anything to write home about. Go to Cordellos, they never disappoint.

Wow!! Great pizza. Tried the Country Sweet Chicken and Bacon and the Pepperoni!!! So so good!!

Had the worse experience from an employee ever at this place last night. I had to call 911 due to a female employee trying to assault my husband. However, he called it off. I would not go to this place because if employees are allowed to act this way who knows what they are allowed to do to your food when angry. We had ordered a $30 medium pizza here, and he received a text that it was ready. My husband went in and told an employee his name, and that he received a text his pizza was ready. He then waited 25 minutes while employees talked to each other (he was the only customer). He saw pizzas on the oven, one having his phone number, thus he was upset he sat there 25 minutes as the pizza sat there. He cursed to himself, and this female employee went off on him telling him to get out. I believe anyone would be even more upset when they’ve waited 25 minutes while employees didn’t do their job, so this lead to an argument between him and her. Another employee ended up giving him the pizza, and as he left the female employee threw a water bottle at him. I had to call 911 because of how helpless I felt seeing my husband so upset. Throwing a water bottle at someone is attempted assault, which is a misdemeanor. Do not go here. Who knows what this woman will try to do to you. All she has to do is apologize, hand him the pizza, and ask him not to swear next time he visits. He didn’t swear at anyone or call anyone a name. Then everything would have been fine.

I have been goin to the pizza shop for 30 years and all I have to say is I was very disappointed and I know Jim would be disappointed too The way the young people that work there would treat a client all because I asked for another plate for me and my grandson, also the young man that was in the register try to charge me $16 for two slices and two cokes after he saw that I was getting uncomfortable he decided to change the price. I live in the Bronx but I have been a contractor for the federal government (court reporter) and I brought my grandson upstate to see that we Bronx natives eat N.Y.C pizza even upstate because I know Jim is from the city too. I promise my self Will wait till I get back to N. Y. C to eat pizza and I will miss your pizza also I know you don't care but I remember when my Dad left me a gas station and I screw it up because I was young and thought the consumer never has the right so please I hope it doesn't happen to anyone else and thanks for the beautiful 30 years eating Jim's pizza

I’ve been going there for about 2 years now and it has been my favorite place to get pizza in Rochester! Chris has been a consistent and very pleasant individual to see each time I go there. He is usually the one that manages the slices and his customer service is amazing! Also, Carisha at the register is extremely nice and keeps a smile that radiates positive energy. I highly recommend this place to eat just make sure you have a good parking spot.

Our server Roberto was great! The food needed seasoning. The parmigiana (eggplant and zucchini) was bland, the sauce tasted like straight crushed tomato and the eggplant was tough. The salad and risotto were both good. The pizza was a disappointment, bland and soggy. The best part of the meal was the cappuccino.

Unfortunately, this place has gone downhill. The cocktails were great, but everything else was basic and boring at best. The pear and goat cheese cheese salad was fine but pears were under ripe, the parmigiana appetizer was just okay (not enough sauce, pretty bland overall), the pizza was soggy, and the garganelli cauliflower pasta with pancetta was basically inedible I had to send it back and I never do that - the bechamel sauce was thin and flavorless and the pancetta wasn’t cooked properly. You’re supposed to render the fat and crisp it up and instead it was kind of cold and chewy. Service was slow, but our server was okay and she offered to take the pasta off the bill without me asking which I appreciated. Also the bread they threw on the table was stale! I hope they can improve.

Delicious meal at Fiamma Centro. From appetizers to dessert, everything was top notch. Rigatoni was outstanding. Warm atmosphere and attentive service from well trained staff. A gem.

We went around 8:30 PM and saw the restaurant nearly 80% empty, but were told all tables were reserved so we had to sit at the bar. We dined there for about an hour, and by the time we left, it was even emptier — no large party ever came in, and it’s hard to believe one would at that late hour for dinner. The grilled octopus was tough and salty. The pizza had a big section burnt to carbon, so the strongest taste was the burnt flavor. Scraping that off, the pizza itself was pretty good, but overall the food and experience were a bit disappointing.

Ordered the mussels last night (Tuesday night). The mussels tasted fishy and foul. They were served in a bowl of spicy Jalapeno marinara so it was hard to detect by smell but the taste was bad. After refusing the dish, the server confirmed that the mussels had arrived 5 days earlier on Thursday. I am writing this as a warning. Bad mussels can cause terrible illness. Mussels at this restaurant tend to arrive Thursday to be eaten by the weekend.

This place has the best pizza I have ever eaten. My sister got the lobster special and she said she has never gotten so much lobster in a dish. We both had a fantastic experience and loved the food. I highly recommend the pizza. It’s fantastic, the ingredients were so fresh and flavorful!!!!

This place was fantastic! 10/10 would recommend! Service was extremely quick, the food was excellent, and the drinks were great! I accidentally left my leftover pizza on the table and was very upset about it, so we cannot wait to come back!