Welland中16家最佳快餐店

（由 Google 翻译）干得好！你们就是这么填薯条的？我刚收到订单。 （原文） Great job guys. This is how you fill the fries? I just got my order now.

（由 Google 翻译）今天我们忙碌的一天开始之前，顺便来这里吃了顿快餐。我对他们提供的服务感到震惊。 我通常很理解，因为我在快餐行业工作了很多年。但是他们竟然等了20分钟才收到我们的订单。我们亲眼看到好几个订单都比我们先到。 当我问终于送餐上门的女孩，我们的订单等了这么久是不是有什么原因，她只是看着我说：“嗯，香肠。”好吧……说我疯了吧，但我知道香肠根本不需要20分钟……没人为等待道歉，一点儿也不……绝对不会再来这家店了。 （原文） We stopped by here today for a quick breakfast before our busy day. I was appalled by the service we received. I’m Usually pretty understanding as I have worked in fast food for many years. But it took 20 minutes to receive our order. We watched multiple orders go through well before ours. When I asked the girl who FINALLY delivered our order if there was a reason our order toon so long she just looked at me and said “well, the sausage” okay…. Call me crazy but I know it doesn’t take 20 minutes for sausage… no apology for the wait, nothing…. Definitely won’t be back to this location ever again.

（由 Google 翻译）我们是这家麦当劳的常客。10月21日晚上10点40分左右，我们点了麦脆皮。这位接我们免下车点餐的女士态度极其恶劣。我们从来没见过有人在客服面前这么粗鲁。而且，我们15分钟后才拿到这份订单。这位女士过来递上订单。她的行为简直令人无法接受。这些人简直毁了我们的生意。 （原文） We are regular customer at this McDonalds location. This night 21st October we placed order for McCrispy around 10:40. This lady who took our drive thru order was extremely rude. We never heard someone talking this rude at customer service. Also, we got this order after 15 minutes. When this lady came to handout the order. Her behaviour was not acceptable at all. These people are ruining peoples business.

（由 Google 翻译）用手机订了一份炸薯条和鸡肉三明治，然后在路边取餐（等了很久）就走了。去吃了我的食物，我的烤鸡是脆皮鸡，我不会吃的。不得不开车回去，进去等了几分钟他们才承认我，而且店里人不多。他们换了三明治，几乎没有道歉。面包就像是刚用微波炉加热过的一样，鸡肉煮得太熟了，蛋黄酱和培根碎太多了。当我走进去的时候，另一个顾客甚至评论说哦，又点错了。他们需要提高客户服务和订单准确性 （原文） Did a mobile order of a fry and chicken sandwich and did curbside pickup (which took forever) and left. Went to eat my food and my grilled chicken was crispy chicken which I won't eat. Had to drive back and went in and took a few minutes before they acknowledged me and it was not busy. They changed the sandwich with barely a muttered apology. The bun was like it was reheated the in microwave, chicken overcooked way to much mayo and crumbled bacon. When I was walking in another customer even commented oh wrong order again. They need to up their customer service and order accuracy

（由 Google 翻译）我已经在麦当劳工作三年了，从三月份开始我再也不会去了。很多时候服务员会把食物弄错，比如我点了一份鸡肉三明治和薯条，结果却得到了一份麦旋风。三月份我吃了三叶草奶昔和鸡块，第二天吐了九次。我们向尼亚加拉卫生检查部门投诉，但他们说一切都没问题。但那不是我们唯一一次食物中毒，因为我母亲一个月前也在同一家麦当劳食物中毒，我在其他麦当劳都没有食物中毒过，而且我多次点了同样的菜单，什么事都没发生，这是我第一次在那家麦当劳点这两种食物，你不觉得很奇怪吗。 （原文） I have been in this. McDonald’s for 3 years now and since march I will never go again. Many times the service would get the food wrong like I wouLid order a chicken sandwich with fries and I would get a McFlurry. On march I had a shamrock shake and chicken nuggets and the next day I threw up nine Times. We complained to Niagara Health inspections but they said everything that's fine. But that wasn't only time that we got food poisoning because my mother got food poisoning one month before by the same McDonald's no other McDonald's I've ever gotten food poisoning Plus I've ordered the same menu many times nothing ever happened and this was my first time ordering those two items at that McDonald's strange don't you think.

（由 Google 翻译）今天早上去了一趟，前台窗口的Carolann女士服务特别好。客户服务很棒，总是面带微笑。工作完成得非常出色😊 （原文） Went thru this morning and the lady at the front window Carolann was amazing. Great customer service, always smiling. Job done right 😊

（由 Google 翻译）得来速服务总是忽略2号车道。5、6辆车已经通过1号车道了，2号车道还没来得及服务，人们就只能在1号车道上等着。没人愿意在你的得来速服务区坐那么久，所以要轮流换车道。而且要培训你的员工。 （原文） Drive thru consistently ignores lane 2. 5 or 6 cars go though lane one before lane two is served, while people are left waiting in lane 1. No one wants to come sit in your drive thru for that long, alternate between lanes. And train you staff.

（由 Google 翻译）我第一次去A&W，体验很棒，这要感谢Faizan。他很热心，还推荐了Chicken Chubby Burger——我非常喜欢。这家店能有这么优秀的员工真是太幸运了。我一定会再来的！ （原文） I visited A&W for the first time and had a great experience, thanks to Faizan. He was helpful, and recommended the Chicken Chubby Burger—which I really enjoyed. This location is lucky to have such a great employee. I’ll definitely be coming back!

（由 Google 翻译）吃了所有加拿大早餐，煎鸡蛋没煮熟，培根和香肠一面焦了，另一面生了。不过吐司还不错。 （原文） Got n All Canadian breakfasts, sunny side up eggs not cooked, bacon and sausage burnt on one side, raw on other. Toast was good though

（由 Google 翻译）这里的食物总是令人惊艳！工作人员总是超级乐于助人，超级友好。店里的女收银员总是笑容满面，让人感觉很愉快！强烈推荐美食广场里面的这家店。 （原文） food here is always amazing!! staff is always super helpful and super friendly. there's a female cashier that always has a smile on her face and always makes it pleasant to visit! definitely recommend the location inside the foodcourt

（由 Google 翻译）我已经两次通过这家 A&W 的得来速餐厅了，两次我的订单都搞砸了。我要了一份莫扎汉堡，清楚地重复了一遍，不知怎的，最后又得到了一份爸爸汉堡。回到家后发现自己吃的东西不是你点的，这真是令人沮丧。我并不是想表现得无礼，但如果演讲者存在沟通障碍，也许需要一些培训或角色调整。准确性确实很重要——尤其是当客户清楚他们的订单时。 （原文） I've gone through the drive-thru at this A&W twice now, and both times my order was messed up. I asked for a Mozza Burger, repeated it clearly, and somehow ended up with a Papa Burger—again. It's frustrating to get home and realize you're eating something you didn't order. I’m not trying to be rude, but if there's a communication barrier at the speaker, maybe some training or role adjustments are needed. Accuracy really matters—especially when customers are clear with their order.

（由 Google 翻译）我点了两个马萨拉素食汉堡、洋葱圈和肉汁奶酪薯条，肉汁奶酪薯条里有胡须，当我和那里的服务员交谈时，她的制服上没有这批胡须，她说在厨房工作的男士戴了胡须网，所以这不是我们的错，从窗户我看到那些男士既没戴帽子也没戴胡须网，那位女士太粗鲁了，我再也不会来这里了 （原文） I order 2 masala veggie burger and onion rings and poutine there is a beard hair in poutine and when i talk to the girl who is serving there she has no batch on the uniform and she said the men sho is working in the kitchen put beard net so this is not our fault and from the window when i see the men he didn’t wear cap and not beard net the lady is so rude never come there again

（由 Google 翻译）我在A&W的体验非常棒！食物新鲜美味，服务也恰到好处。非常感谢Faizan友好周到的服务，营造了如此温馨的氛围。 （原文） I had a great experience at A&W! The food was fresh tasty and served just right Big thanks to Faizan for his friendly and attentive service he created such a welcoming atmosphere

（由 Google 翻译）Remi Tyler Bonds 是工作人员中令人惊叹的一部分，尤其是他的舞蹈和欢乐的氛围 （原文） Remi tyler bonds was an amazing part of the staff especially with his dancing and happy atmosphere

（由 Google 翻译）12点17分进去点了3个软玉米饼……只有一个人帮我们……我们前面还有四个学生……我们12点52分才带着食物离开餐厅……既然知道餐厅里挤满了高中生，为什么只安排一名服务员？服务员人超级好，但她一个人在工作……然后就快用完了……为了3个玉米饼等了将近40分钟，真是让人抓狂……请根据繁忙时段和公众需求，合理安排服务员。 （原文） Went in at 1217 to get 3 soft tacos .. only one person to help us ..a group of 4 students ahead of us … we left the restaurant with our food at 12:52…. If you know that the restaurant is busy with highschool kids why only facilitate one staff member ? Super nice girl working but alone … then running out of supplies … it’s frustrating to wait nearly 40 minutes for 3 tacos … please staff appropriately for busier hours and the needs of the public .

（由 Google 翻译）这家 Quesada 比尼亚加拉其他的要好吃得多，我们经常在他们家点，因为这里既有无麸质菜单，也有纯素菜单，既简单又方便。服务很棒，员工很有魅力，确保食物按照你的要求烹制，无论是到店还是在线订购。谢谢！！！！ （原文） This Quesada is significantly better than the other ones in Niagara, and we order from them a lot considering it’s an easy + convenient option for both gluten free and vegan menu items. The service is amazing, staff are charismatic and make sure it’s prepared exactly how you order it, whether it’s in-person or ordered online. Thank you!!!!

（由 Google 翻译）今天 Kamal 为我服务，我希望我说对了她的名字，她当时一个人在值班，非常忙，但她很快很有礼貌，服务也很好，这家店的老板肯定知道她是一位多么优秀的员工，再次感谢她，一切都很美味👍 （原文） Kamal served me today I hope I’m saying her name right she was working a closing shift alone she was super busy but she was fast polite and gave great service who ever owns this establishment should definitely recognize what’s great employee she is thank you again everything was delicious 👍

（由 Google 翻译）尝试过多次尝试 Quesada，但每次都一样失望。 食物经常是冷的或没有味道，服务感觉很匆忙或粗心。外面有很多更好的墨西哥卷饼店。 （原文） Tried giving Quesada multiple chances but same disappointment every time. Food’s often cold or missing flavour and service feels rushed or careless. There are way better burrito spots out there.

（由 Google 翻译）在墨西哥卷饼里发现了一根长长的黑头发。我完全没胃口了。更糟糕的是，他们漏掉了我付款的菜品，而且食物是冷的，尝起来就像放了好几个小时一样。真是令人失望的体验。不会再来了。 （原文） Found a long black hair in the burrito. Completely lost my appetite. On top of that, they missed items I paid for and the food was cold, it tasted like it had been sitting around for hours. Really disappointing experience. Won’t be coming back.

（由 Google 翻译）女士每份鸡肉卷饼都放了1盎司鸡肉，没有米饭和豆子，只是塞了生菜。与其说是卷饼，不如说更像沙拉。 （原文） Lady gave 1oz of chicken per chicken tinga taco and didn’t offer any rice or beans but stuffed it with lettuce. More like salad than a taco.

（由 Google 翻译）我很喜欢达什娜为我做的蔬菜玉米饼。我对洋葱过敏，但她把一切都安排得井井有条，真是太棒了。我真的很欣赏她的工作。 （原文） I love the way Darshna made a veggie quesada for me. I am allergic to onion and the way she took care of everything is amazing. I really appreciate her work.

（由 Google 翻译）在Popeyes的体验棒极了！点了鬼椒鸡翅和黑化鸡肉三明治，味道鲜美。非常感谢经理Mangveer和收银员们的热情友好和高效服务。优质的服务和美味的食物让我的用餐体验非常愉快。强烈推荐！ （原文） Had a great experience at Popeyes! Ordered the Ghost Pepper Wings and the Blackened Chicken Sandwich which were both tasty and fresh. Big shoutout to Manager Mangveer and the cashiers for being so friendly and efficient. Excellent service and delicious food made my visit a really good one. Definitely recommend stopping by!

（由 Google 翻译）鸡肉根本没洗干净，也没煮熟……到处都是血…… 我去把这事给服务员看，他却粗鲁地回应我……我以前见过他对其他顾客也这样。我大声嚷嚷了一声，经理过来向我道歉，还免费多给了我几只鸡……我告诉他我不要，要好好培训员工，让他们善待顾客…… （原文） The chicken was not at all cleaned. Not cooked as well .. was having blood on it everywhere .. When I went to show this to the guy who served me, he responded rude to me.. I have seen him doing it to other customers before . When I raised my voice, manager came and apologised to me , offered me few extra chicken for free .. I told him I don’t want it, and to train your employees to treat customers well ..

（由 Google 翻译）从来没有人抱怨过。但是今天的食物不新鲜、不新鲜而且是温热的。我来这个地方，并且在工作日来这里是为了吃新鲜的食物，但是周末工作人员不仅培训差劲，缺乏客户服务并且不承担责任。我的食物是冷的。收银员不仅忘记在我的订单中添加一项，而且当我再次询问时没有给我收据，因为她忘记了当时给的一项。当我终于为那项东西付钱时，她“忘记”收款了。当我添加它时，它也是冷的和不新鲜的，当我问她时，她争辩说哦，面包总是冷的，因为我以前没有吃过新鲜的...这不是我第一次点餐。鸡肉、薯条和迷你汉堡都是冷的和不新鲜的。避开这个地方以及工作人员 Mangveer 和助理经理 Rasheed 或其他人。 （原文） Not one to ever complain. But the food today was stale, old and warmed up. I come to this location and have been coming on weekdays for its freshness but the weekend staff is not only horribly trained, lack customer service & cannot take accountability. My food was cold. The cashier not only forgot to add an item to my order but didn’t provide me with my receipt when I asked again as she forgot an item gave it then. And when I finally paid for that item she “forgot” to charge. When added it was also cold and stale when I asked she argued oh the buns will always be cold like I haven’t gotten it fresh before... This is not my first time ordering. The chicken, fries and minis was cold and stale. Avoid this location and the worker Mangveer and the assistant Manager Rasheed or whatever.

（由 Google 翻译）最糟糕的体验。小心这家餐厅。工作人员很粗鲁，对订单发生的任何情况概不负责。工作人员语言不通，要么听不懂，要么根本无法理解订单内容。他们缺乏培训，也缺乏礼仪。 我们今天（2025年8月24日）去了这家餐厅。收银台的女士先把订单弄乱了。我们投诉后，他们告诉我们，订单就是这样的。食物显然是重新加热后再上桌的。不用说，我们付钱是为了确保食物新鲜。菜单上没有Delta Mini。经询问，他们否认有这笔订单。我们不得不重新点餐。我们拿到食物时，面包已经不新鲜了，鸡肉也是。所有食物都是加热的，不是新鲜的。这是我最后一次来这家餐厅了。 请不要再来这家餐厅了。40美元打了水漂。工作人员不承担任何责任。 食物评分1/10 员工整体行为0/10 糟糕透顶的用餐体验。 😡😡😡😡😡😡😡 （原文） Worst ever experience. Beware of this location. The staff is rude and does not take responsibility of whatsoever happens with the order. The staff has language barriers. They either do not understand or are not able to comprehend the order. That lack training and etiquettes. We went today, August 24, 2025. The lady on the cash counter first messed up the order. Upon complaint we were told that it is what it is. The food clearly was reheated and served. Needless to say that we pay for the food to be fresh. The delta mini were missing from the menu. Upon questioning they denied that the order was placed. We had to re order. When we got them the buns were stale and so was the chicken piece. All the food was warmed up and was not made fresh. This is my last time at this location. Please refrain from going to this location. $40.00 went down the drain. The staff does not take any accountability nor responsibility. Food rating is 1/10 Overall behaviour of the staff 0/10 Terrible awful horrendous experience ever. 😡😡😡😡😡😡😡

（由 Google 翻译）我通过 DoorDash 下单，订单却在没有任何通知或电话的情况下被取消了。我不得不自己打电话询问原因。对方告诉我，是因为 DoorDash 正在进行促销活动，而你们不接受这项活动，但竟然没有人通知我。像麦当劳和 Tim Hortons 这样的餐厅都会花时间给顾客打电话，为什么你们就不能呢？ （原文） I placed an order through DoorDash, and my order was cancelled without any notification or phone call. I had to call myself to find out why it was cancelled. I was told it was because DoorDash was running a promo and that you were not accepting it, but no one even bothered to let me know. If places like McDonald’s and Tim Hortons can take the time to call their customers, why can’t you?

（由 Google 翻译）这里的食物很棒。16块的家庭鸡柳足够三口之家享用，四口之家应该也刚刚好。菜量足，服务好，餐厅干净整洁，服务员也很友好。 （原文） Great food here. The Family tenders 16 piece is more than enough for family of three, perfect probably for family of 4. Lots of food, good service, clean restaurant and friendly greetings.

（由 Google 翻译）我这次去这家店的体验还不错，但是其中一位经理说话的语气非常咄咄逼人，我完全不能接受在快餐店工作的人使用这种语气！我只是想指出这一点，以免再次发生！ （原文） My visit to this store was good but. One of the mangers raised his voice tone in a really aggressive way which I do not appreciate to use that voice tone if your working in a fast food restaurant at all!!! I just want to address this to not happen again!!!!!

（由 Google 翻译）我喜欢温迪餐厅，食物煮得很好，但每次我从这里买鸡肉汉堡时，我都觉得没有生菜！！在所有的配料中，这对我来说是最重要的，非常令人失望，更不用说在开车时等待 15-20 分钟的食物，而 5 辆车点了食物然后开车离开！说实话没有留下深刻的印象。 编辑：生鸡温迪这是不可接受的！我患有自身免疫性疾病，如果我生病了我就会死！我其实很生气一整天没吃东西，现在我可以吃我的食物了，已经是晚上11:30了，我累得什至不能回去拿我的钱了！再也不会去这里了！ （原文） I love Wendy’s and the food is cooked good but every time I get a chicken burger from here I get like no lettuce!! Out of all the toppings that’s the most important to me and is very disappointing not to mention the 15-20 min wait for the food in drive threw while 5 cars order get there food and drive away!! Not impressed tbh. Edit: RAW CHICKEN Wendy’s this is unacceptable!! I have an autoimmune disorder and if I get sick I can die! I’m actually very angry haven’t eaten all day and now I can eat my food it is 11:30 at night and I’m tired can’t even go back to get my money! Never going here again!

（由 Google 翻译）我的订单完全搞砸了。我在 Uber Eats 上点了两份 Daves Singles 三明治，不加芝士，不加蛋黄酱。我打电话问他们能不能直接换，结果他们说得通过 Uber 换，而且不退款，让我点别的。 （原文） Totally messed up my order. Ordered 2 daves singles no cheese no mayonnaise on uber eats. I called to see if they could simply replace it and they said i have to go through uber which then didn’t give me my money back so i could order something else.

（由 Google 翻译）我通过免下车点餐系统点了9号套餐，点了不要番茄和培根，结果却拿到了普通汉堡，上面加了番茄和培根。我不吃猪肉，也不喜欢番茄。这也不是第一次发生，在这家温迪汉堡已经发生过好几次了。我以后要去别的温迪汉堡点餐了。希望他们能当场收到订单。 （原文） I ordered via drive-thru, got the number 9 combo, and asked for no tomato and no bacon but I got the regular burger with tomato and bacon on it. I do not eat pork and do not like tomatoes. This isn't the first time this has happened either, this has happened multiple time at this specific Wendy's. I am going to start going to another Wendy's and ordering from there. HOPEFULLY they get the order right there.

（由 Google 翻译）我点了一份大份塔可沙拉，但因为太辣了，根本吃不下。我不得不把它扔掉。我打电话跟经理反映，但他根本不在乎。有没有其他人遇到过这种情况，还是有员工故意在我的沙拉里加了辣味？我一直点塔可沙拉，但这种情况以前从未发生过。 （原文） I ordered a large taco salad but could not eat it because it was extra spicy. I had to throw it out. I called and spoke to Manager who didn’t really care. Did anyone else experience this or was an employee up to mischief by adding extra hot spices to mine? I always Oder the taco salad but this has not happened before.

（由 Google 翻译）我来过这家免下车餐厅很多次了。我记得他们只供应过一次烤土豆。今天终于忍不住要发火了，我必须站出来抗议这种不公平的待遇。 除此之外，这里的食物和其他温迪餐厅的差不多。这还不错。 （原文） I have come through this drive thru so many times. I think ONCE they've had baked potatoes available. Today is my final straw and I must speak against this injustice. Other than that the food is on par with other Wendy's restaurants. Which is fine.

（由 Google 翻译）食物不错，但我发现和很多其他地方一样，份量越来越小，考虑到过去几年成本大幅上涨，这很令人失望。这并非针对这家店，而是针对整个连锁店。 （原文） Food is good ut I find like with alot of other places portions are getting smaller and smaller which is disappointing considering the costs have gone uo dramatically over the past couple of years. This is not a knock on this particular location but the franchise in general.

（由 Google 翻译）第一次来这家Wendy's。 当时我们在尼克尔海滩，我儿子想吃薯条。 我用谷歌搜索了一下，然后就找到了这家Wendy's。 薯条非常新鲜美味。我们的汉堡也很美味。 在我们决定点什么的时候，工作人员非常耐心，乐于助人。 强烈推荐😉😁😎🤟🏻🇨🇦🍁 （原文） First time at this Wendy's location. We were at Nickel Beach and my son was asking for fries. I Google it and it brought me to this Wendy's. The fries were very fresh and delicious. Our burgers were also delicious The staff member was very patient and helpful when we were deciding what to order. Fully recommended 😉😁😎🤟🏻🇨🇦🍁

（由 Google 翻译）我点了一份大份的费城肉汁奶酪薯条，说实话，真的很失望。外观上？看起来像狗粮，一点也不夸张。肉呢？对于标着“费城”的菜，我期待的是牛排的分量，而不是被一堆薯条压得稀稀拉拉的几块。 而且这还是大份的？感觉他们只是加了点薯条，其他的都一样。如果我想吃一盒湿漉漉的薯条，在家自己做就行了。超级失望——绝对不值这个价。 （原文） Ordered the large Philly Poutine and honestly, it was a letdown. Visually? It looked like dog food. Not even exaggerating. Where’s the meat? For something labeled “Philly,” I expected a decent amount of steak, not a couple scraps buried under a mountain of fries. And this was a large? Feels like they just added more fries but kept the regular amount of everything else. If I wanted a container of soggy fries, I could’ve made that at home. Super disappointed — definitely not worth the price.

（由 Google 翻译）我点了两份肉汁奶酪薯条外带。一份普通的，一份布法罗辣鸡。 普通的还不错……布法罗辣鸡很难吃……上面放着一点手撕鸡肉，上面放着洋葱、青椒和西红柿。 ……我住的地方离餐厅不到5分钟，薯条又冷又湿。做两份大份的肉汁奶酪薯条，配上所有的配料，花了不到10分钟，所以很明显你的薯条炸得不太好……我可以用空气炸锅炸同样的时间，而且炸得更好……完全是浪费时间和金钱……我得说汉堡还不错。 （原文） Ordered two poutines to go. One regular one buffalo chicken. The regular was decent....the buffalo chicken was terrible ...a bit of pulled chicken topped with onions green peppers and tomatoes ... I live less than 5 minutes away from the restaurant and fries were cold and soggy as well it took less than ten minutes to make 2 large poutines with all the toppings so clearly youre not frying the fries properly....I can put fries in my air fryer for the same amount of time and they're better.... complete waste of money and time.....I will say the burgers are pretty good

（由 Google 翻译）这里的卫生状况确实很糟糕。 员工徒手处理食物，柜台一片狼藉，我点完菜就走了。 食品安全似乎成了一个后顾之忧。 没有手套，准备区很脏，食材的储存方式也存在问题。如果你注重卫生，就别来这家餐厅了。 （原文） Hygiene is a real problem here. Staff was handling food with bare hands, the counter was a mess, I walked out without ordering. Food safety feels like an afterthought. No gloves, dirty prep area, and questionable storage of ingredients. If you care about hygiene, skip this place.

（由 Google 翻译）餐厅几乎没什么顾客，菜单都撕掉了。 我点了一份大份肉汁奶酪薯条，薯条都烤焦了，奶酪凝乳也换成了马苏里拉奶酪，所有东西都化掉了。 不值得一去，服务也完全没有。 （原文） Restaurant was basically dead with no customers, menus were torn off Ordered a large poutine, fries were burnt, cheese curds were replaced with mozzarella so everything melted away Not worth the visit, service was non existent

（由 Google 翻译）如果你叫外卖，千万不要忘记检查你的包，因为他们在发出之前绝对不会检查订单。这次他们忘记了我们点的小肉汁奶酪薯条。打电话让他们知道（我们住在隔壁的城镇）。他们说需要 15 分钟的时间来制作他们忘记的东西，我们要求额外 10 分钟的车程，即便如此，当我们回来时，它还没有准备好。 （原文） Never forget to check your bag if you get takeout, because they definitely do not check the order before giving it out. This time they forgot the small poutine from our order. Called to let them know (we live in the next town over). They said they'd be 15 minutes to make what they forgot, and we asked for an extra 10 minutes for the drive time, and even so, it wasn't ready when we got back.

（由 Google 翻译）员工非常友善，服务也非常好……我们点了水牛花椰菜皮塔饼，味道简直太棒了😋，我可以一吃再吃！莫扎里拉奶酪条配上墨西哥辣椒酱也很好吃。我很快就会再来这家店的……👌🏻👍🏻 （原文） Very nice staff and very good service…we ordered buffalo cauliflower pita was so delicious 😋 which I can eat again and again and mozza stick is also tasty with side of chipotle sauce. I will again visit this place soon..👌🏻👍🏻

（由 Google 翻译）于是点了满满一锅的波兰饺子，结果……糟透了。没有酸奶油，我们又点了三份马苏里拉奶酪条，最后只拿到了一盒marinara酱。别浪费时间了，他们就是在宰你，我们点了一份80美元的菜，结果一半都弄得乱七八糟，一点也不好吃，不像我以前住在韦兰的时候那家餐厅。下次来绝对不会再来了。 （原文） So ordered loaded perogies and this is what I got… terrible. No sour cream, we ordered 3 other orders of mozzarella sticks and got 1 container of marinara sauce, don’t waste your time they just rip you off, we had an 80$ order and half it was messed up and in enjoyable, not like the resturant used to be when I live in Welland. Won’t be coming back next time I visit.

（由 Google 翻译）这家店位置不错。冷热两款菜都供应。我点了一个芝士汉堡和冰淇淋。芝士汉堡淋了满满的芥末，所以吃起来像芥末和酸黄瓜。6美元的价格，就这个价位来说，有点贵。冰淇淋不错。想试试DQ的热食。以后可能再也不会来这里吃热食了。 （原文） This location isn’t bad. Serves both the franchises hot and cold foods. Ordered a cheeseburger and ice cream. The cheeseburger was smothered in mustard, so it tasted like mustard and pickles. At $6 it’s a bit pricy for what you get. The ice cream was good. Wanted to give hot food at DQ a try. Probably won’t get hot food here again.

（由 Google 翻译）我点了两份暴风雪和一杯香蕉汽水。走到窗口，她把所有东西都递给我，没有盖子。我拿之前问她能不能给我盖子。她把东西推到我面前，我一把抓住，然后她把盖子递给我。盖子盖不上。她关上了车窗。于是我尽力盖上盖子，开车走了。冰淇淋洒满了车上的杯架，甚至洒到了市政厅。 我的冰淇淋是香草味的，配上樱桃味和巧克力块，但里面竟然有一些像面包一样的碎块？ 孩子们看起来没什么事，反正什么都没化。 （原文） Ordered 2 blizzards and a banana float. When I got to the window she handed me everything nothing with lids. Before I took it I asked if I could have lids. She pushed the products out toward me, I grabbed them then she handed me the lids. They didn’t fit. She shut the window. So I put my lid on best I could and drove away. Ice cream all over the car cup holders and down the council. My ice cream was a vanilla base with cherry flavour and chocolate chunks but had some bread looking chunks in it? Kids seemed to be fine, what wasn’t melted anyways.

（由 Google 翻译）我是 Dairy Queen 汉堡的忠实粉丝，可惜的是，原味芝士汉堡和招牌叠层汉堡完全没有达到我的预期。 面包硬邦邦的，嚼不动，汉堡肉饼干巴巴的，几乎硬邦邦的，而且拼凑得乱七八糟。我们点了两个，​​都是同样的口味。 至少洋葱圈还不错。真是令人失望。 （原文） I’ma fan of Dairy Queen burgers, unfortunately the Original Cheeseburger Signature Stackburgers didn’t live up to what I expected at all. The bun was tough and chewy, the burger patties very dry and almost hard, and somewhat sloppily put together. We ordered two and both the same issues. At least the onion rings were good. Definite disappointment.

（由 Google 翻译）多年来偶尔会来这里，过去几年所有服务员的声音都很单调，没有个性，也不笑，真遗憾。 最糟糕的是今晚我是免下车通道里唯一的一辆车，没有堂食顾客，所以他们很忙并不能成为这其中的原因。我要了一份小圣代和一份鸡肉卷，我在窗口等了 4 分钟，拿到了圣代，她让我把车停好拿卷饼，我照做了，又过了 5 分钟，吃完了圣代，走进商店，又过了 2 分钟，我看到后面的“厨师”把卷饼从微波炉里拿出来，最后拿到了。所以我等了 10 多分钟才吃到微波炉加热的鸡肉，结果鸡肉太硬了，不能吃，玉米饼泡在牧场酱里。我已经点了这些小吃卷饼很多年了，等待的时间从来没有超过 5 分钟，而且他们还在接其他订单。上次去这个地方 （原文） Been coming here the odd time for years, last few years all the servers are monotone, no personality, no smiling it’s unfortunate. What really topped it off was tonight I’m the only car in the drive through, no dine in customers so them being busy doesn’t justify this.. I ask for a small sundae and a chicken wrap, I wait at the window for 4 minutes I get my sundae, she asks me to pull up and park for the wrap, I do that, another 5 minutes goes by, finished my sundae, go into the store another 2 minutes goes by then I see the ‘cook’ in the back pull the wrap out of the microwave, then finally got it.. so I waited over 10 minutes for microwaved chicken that ended up not being edible it was so tough, tortilla was soaked in ranch.. I’ve ordered these snack wraps for years it’s never been more then a 5 minute wait and that’s with them taking other orders.. last time going to this location

（由 Google 翻译）你们的员工需要学习如何妥善地服务顾客。最近我买了3-4份暴风雪，但他们竟然没有提供托盘，我得让他们提供。而且，布朗尼蛋糕没有加热——完全是冷的，几乎冻住了。 我在圭尔夫的Dairy Queen工作了7个月，所以你不可能欺骗所有人。 这就是为什么你的总体评分低于平均水平。 （原文） Your employees need to learn how to serve customers properly. Recently, I bought 3-4 Blizzards but they weren't provided with a serving tray after all I need to ask them to provide me Also, the brownie was not heated—it was completely cold, almost frozen. I have also worked for Dairy Queen in Guelph for 7 months, so you can't fool everyone. That's why your overall rating is below average.

（由 Google 翻译）使用他们的应用程序时要小心。他们会告诉你，你会得到他们没有给你的产品的退款。他们会先向你收费，然后声称他们会退款，而且最多需要3天时间。 我不得不打电话给总部，要求处理我的退款，因为他们根本没打算处理我的退款。我不明白为什么他们会向顾客收取他们没有的东西的费用，而不是直接取消订单。但是，收费并让他们等3天以上才能退款，这太疯狂了。尤其是他们不处理退款，你不得不在5天后打电话给总部，他们才知道他们应该给你退款。 做得更好…… （原文） Be careful when using their app. They tell you you're going to get a refund for a product they didn't give you. They'll charge you first then claim they're refunding it and that it would take up to 3 days. I had to call head office to have my refund processed as they did not even try to process my refund. I'm not sure why they charge people for things they don't have instead of canceling the order entirely but charging someone and making them wait more than 3 days for their money back is kind of crazy. Especially when they don't process the refund and you have to call head office 5 days later for them to even know that they're supposed to be giving you a refund. Do better...

（由 Google 翻译）简直垃圾，我点的鸡柳又硬又冷。炸得好像不新鲜，肉汁却少了，总之体验糟透了。说到食物，我会推荐这家餐厅吗？绝对不会。 （原文） Absolutely garbage, the chicken strips I ordered were hard & cold. Fried seemed fresh, gravy was missing, & overall it was a terrible experience. Would I recommend this spot when it comes to food? Absolutely not.

我很喜欢BURGER KING ,但是这家不知道为什么有好几个品种都不提供每次问工作人员得到的回答是最近没有这种， 我就感到很奇怪，一般连锁快餐店应该东西都是一样的为什么他们的店就经常没有” BIG KING XL”后来干脆就跟我说他们永远都不再出售这种汉堡了，让我非常失望。

（由 Google 翻译）我额外花钱买的这 0.20 美元的生菜是什么世界？两个汉堡都是这样的。我吃完了快餐。这是地狱般的景象。经过大整修后，这个地方的表现非常好，提供优质的食物和良好的促销活动，但情况已不再如此。去年来过这里几次，价值大幅下滑。 （原文） In what world is this $0.20 of lettuce that I paid extra for? Both burgers were like this. I’m done with fast food. It’s a hellscape. This location was doing really well after the big renovation with quality food and good promotions, but that’s no longer the case. Been here a few times in the past year and the value is slipping big time.

（由 Google 翻译）食物还行！服务员粗鲁无礼，好像什么事对他们来说都是不方便。我等着在柜台点餐，那位女士放下我的肉汁奶酪薯条就走了，没带叉子。她回来问我需要什么，递给我叉子，却把叉子重重地摔在托盘上，看着我，语气非常刻薄地说：“再见，再见”。说真的，这些服务员毫无礼貌，对真正的客户服务毫无尊重。 （原文） Food was alright! Service workers are rude and disrespectful and seem like everything is an inconvenience to them. I waited at the counter for my order when the lady walked away after placing down my poutine but no fork. She came back and asked me what I needed she gave me the fork but she slammed it down on the tray, looked at me and said “bye,bye now” in a really snarky way. Genuinely these workers have no decorum and zero respect for ACTUAL customer service.

（由 Google 翻译）2024 年 11 月更新；拒绝吃薯饼。 我看到员工用湿纸袋来保存部分解冻的土豆煎饼，将染色的棕色湿纸袋放入油炸锅中，而不是从冰箱中取出透明塑料袋。 他们制作食物来伤害你。 现在我知道为什么去年冬天的薯饼这么奇怪了，它们歧视无家可归的人。 大多数时候，新鲜食品认为我应该发布一张我的新鲜鸡手指餐的照片，即使我不做能量抽取就无法获得汉堡的营养或多汁性以及墨西哥辣椒鸡手指的辛辣。 我会继续在皇堡湿汉堡报告中添加图片。 今天排名第一的早餐菜单...质地就像从微波炉中取出的一样，土豆煎饼上再次没有盐，奶昔机有问题，我正在等待饮料..我尝试使用番茄酱机，但它堵塞了用脏番茄酱并以一种奇怪的方式喷到一边。 我喜欢羊角面包，但我不会在微波炉中融化它们。 他们说他们不给土豆煎饼加盐，所以如果你想在土豆煎饼上加盐，你必须特别索要盐包。 持续烧干的薯饼会崩溃，里面没有土豆，只是崩溃，我担心他们甚至可能使用化学品或特别脏的油桶。 （原文） Update November 2024; refused to eat the hash browns. I saw the employee use a wet paper bag to keep partially thawed hash browns, a stained brown wet bag into the deep fryer instead of a clear plastic bag from the freezer. They make food to harm you. Now I know why the hash browns were so weird last winter, they discriminate against homeless people. Fresh food, most of the time, thought I'd post a picture of my fresh meal of chicken fingers even though I don't get the nutrition or juiciness of my burger and the spicy of my jalapeno chicken fingers without doing an energy draw. I'll keep adding pictures to the whopper hopper soggy burger report. Today the #1 breakfast menu meal... texture like out of a microwave, no salt on the hash browns again consistently, the milkshake machine is problematic I'm waiting for the drink.. I tried to use the ketchup machine tho it's clogged with dirty ketchup and squirts to the side in a weird way. I love croissants tho I don't melt them in the microwave. They say they don't salt hash browns so you would have to specifically request salt packages if you wanted salt on your hash browns. Consistently burned dried out hash browns they crumble with no potatoes inside just crumble, I'm concerned they might even use a chemical or specifically dirty vat for the oil.

（由 Google 翻译）经理Juspinder非常粗鲁，不懂如何对待顾客。作为一名BK会员和社区成员，这样的经理实在令人无法接受。没关系，我猜她可能不懂礼貌。 （原文） The manager Juspinder was very rude and unaware of how to treat customers, as a BK member and someone in the community this manager is unacceptable. It’s ok I guess she doesn’t know any better

（由 Google 翻译）好吧，去哪儿乞求这个地方的服务。 昨天 2025 年 7 月 17 日，我的丈夫非常饿，决定去 BK（安大略省韦兰，🇨🇦），他购买了一个皇堡套餐，支付了大约 17.50 美元左右，拿到了餐食，然后他需要上厕所一会儿，在他离开刚才坐的桌子之前，他把食物好好地盖好再回来，我们发现他 2 分钟后回来看到桌子空了......于是他走近柜台的女士（经理）询问他的食物，因为它完好无损，她说他们扔掉了，我的丈夫问为什么，因为餐厅是空的，他是当时唯一的顾客，之前我们都去过那里，桌子也不是都干净的，所以着急什么......????他们告诉我丈夫，如果他想要的话，他们会给他薯条和汽水……所以我丈夫离开时告诉他们，不，那不是他付钱买的，所以他打电话给我并告诉他们这件事，所以我决定打电话进去，我和经理谈了谈，一开始她试图找借口，但我从顾客和服务员的角度告诉了她我的观点，所以她说让我丈夫回去，因为根据情况他们会给他两份套餐，我打电话给我丈夫，告诉他回去，他一回来 10 分钟，然后又向前回家；他到了，我们打开袋子，你猜怎么着？？？是的，他们没有像她说的那样给他两份套餐，我没有问。然后最重要的是，这是一个巨型小份，一顿饭含税要 5 美元……所以他们偷了 10 多美元😒 显然我不推荐这个地方 （原文） Well , where to begging about the service at this place . Yesterday July 17 2025 , my husband was very hungry , decided to go by BK (Welland , Ontario , 🇨🇦) , he purchased a whopper combo , paid about $17.50 or so got his meal , than he needed the bathroom for a minute, before he left the table where he just sat , he covered his food nicely to come back , we'll he came back 2 minutes later to see the table empty ... so he approached the lady at the counter (manager) and ask about his food as it was intact , she said they tossed out, my husband ask why , because the restaurant was empty , he was the only customer at this time , and prior we both been there and tables wore not all clean so what was the rush...???? They tell my husband they will give him fries and pop if he wants ... so my husband left told them no that's not what he paid for , so he call me and share this so I decided to call in , I spoke with the manager , first she try to excuse herself but I give her my point of view as a customer and as a server , so she said to tell my husband to turn around because they will give him 2 combos due to the situation, I call my husband, told him to go back , once he turn around 10 minutes back and then forward to come home ; he arrive we open the bag and guess what??? Yes they didn't give him 2 combos as she said she will , I didn't ask . Then in top of it , it was a whopper junior , a meal that cost $5 with taxes ... so they stole over $10 😒 Obviously I do not recommend this location

（由 Google 翻译）因为忙着说“还有别的”，结果点错了。每次都这样，记得在免下车取餐通道托运你的餐包。这里的服务员真的一点都不在乎。 结果等了24分钟，因为他们没听清我们点的菜。我等的时候，他们还服务了其他5辆车，我的其他菜都凉了。我告诉服务员，我的其他菜也凉了，我想找经理，但她却说“不用了，你没事吧。”然后就走了。我明天会打电话找人，因为让一个孕妇等着，还给前面的人点比一份芝士薯条还大的菜，这太不礼貌了。8个小薯条等了24分钟。而我们后面的人已经点了菜，拿到了芝士薯条。我知道这一点是因为她把他们的菜端出来问是不是我们的。 糟糕透了。粗心大意。粗鲁无礼。 （原文） Too busy saying "anything else" got our order wrong. Happens everytime make sure you check your bag in drive thru. Workers truly do not care here. Ended up waiting 24 minutes because they couldn't hear our order properly. They served 5 other cars while I waited and my other food got cold. I told the worker that my other food was cold now and I wanted a manager but she said, "no, your okay." And left. I will be calling tomorrow to speak to someone because its so rude to have a pregnant lady waiting and serve others ahead with bigger orders than an order of cheesy tots. 24 minutes for 8 little tots. While the other people behind us had ordered and gotten cheesy tots. I know this because she brought out their food and asked if it was ours. Horrible. Careless. Rude.

（由 Google 翻译）今天下午1:45左右订的，带孩子去停车场，开车大概5分钟。我注意到垃圾桶里的生菜看起来又蔫又黏。我跟做卷饼的女士说生菜看起来不好看，于是她从柜台下面拉出了垃圾桶。看起来“还行”，但绝对不完美。尝起来又老又烂，低头一看，这绝对是变质的农产品。做卷饼的女士也因为我的批评而生气，她因为把生菜扔到柜台下的另一个垃圾桶里而“生气”。柜台服务员态度还不错。绝对不会再来这里了。产品质量很差，服务也差得远。 （原文） Ordered this afternoon around 1:45, took to park with kids +-5 min drive away. I noticed lettuce in bin looked wilted and slimy. Made comment to lady making wrap that lettuce didn’t look good so she pulled out bin from under counter. Looked “ok” but definitely not perfect. Tastes old and spoiled, looking down at it this is definitely spoiled produce. Lady making wrap was also annoyed I made comment and she was “put out” for her effort in additional bin under counter. Counter server pleasant. Would absolutely never go here again. Terrible produce and service barely a step above.

（由 Google 翻译）它变得昂贵，但选择已经改善了很多。 里面有大量的自然光，尽管它会从塑料上反射出来，很难看到柜台后面的物品。 干净的洗手间。 工作人员很友好，工作速度很快。 （原文） It's getting pricey but the selection has improved a lot. Good amount of natural light inside though it reflects off the plastic and makes it hard to see behind the counter for items. Clean washrooms. Staff are friendly and fast at their work.

（由 Google 翻译）再也不来了。我点了一份普通卷饼（没有套餐）和儿童餐，还有一杯普通的冰沙，结果却要 35 美元，真是吓坏了。我扫描了我的皮塔饼应用程序，想使用 5 美元的奖励，但在付款之前，我觉得这太贵了，我想取消这杯冰沙。然后我被告知，如果不重新订购整个订单，他们就无法取消这杯冰沙。我说“好的……请这样做”，然后他们告诉我，我将失去 5 美元的奖励，而且不能再使用了。这笔钱已经从我的账户中扣除了。这太荒唐了。我甚至还没有支付完成订单，你们就说我的奖励积分没了，而且你们无法编辑我现有的订单？我对这种缺乏客户服务感到非常愤怒和愤慨，我不得不走出去。再也不来了。 （原文） Never again. Ordered a regular wrap (no combo) and kids meal along with a regular smoothie and was APPALLED that it came to $35. Scanned my pita app to use $5 in rewards, and BEFORE paying, decided this was far too expensive, I’d like to remove the smoothie. I was then told they cannot void the smoothie without having to renter the entire order again. I said “ok… please do that” and was then told I would loose my $5 reward and it could no longer be honoured. That it left my account already. This is absurd. I haven’t even completed my order by paying, and you’re saying my reward points are now gone and you can’t edit my existing order? I was so angry and outraged by the lack of customer service I had to walk out. Never, ever again.

（由 Google 翻译）我在网站上订购了卷饼准备自取，结果他们没联系我们就换了菜，订单里也提供了菜号。这些菜不合我们的口味，直到我们带着食物回家才发现。之后我给他们发了邮件，但几天后他们仍然没有回复。 而且，生菜放得太久了，味道很涩。 我不会再来这家店了，也建议大家在选择这里用餐之前三思。 （原文） I ordered wraps on the website for pick up, first thing was they chose substitutes without contacting us and number was provided with the order. These substitutes were not of our liking and we were not aware until we got back home with our food. I then reached out to them by email and after several days, they did not have the courtesy to respond. As well the lettuce was very old and had a stringent taste. I won't be going back to this location and suggest others think twice before choosing here for their dining.

（由 Google 翻译）优质的服务和美味的包装！在该地区开车时，我偶然发现了这个，并认为我应该检查一下。我遇到了凯特，她非常友好。餐厅很干净，一尘不染，卷饼和蔬菜的分配得很好！可能是我去过的最好的皮塔饼乐园之一！检查一下 （原文） Great service & delicious wraps! While driving around the area, I stumbled across this and thought I’d check it out. I met Kat, she was super friendly. The restaurant is clean, spotless, wraps were portioned well with veggies! Probably one of the best Pita Land’s I’ve been to! Check them out

（由 Google 翻译）我两次订购 Skip 面包，但两次都出了问题，第一次两个皮塔饼的配料都错了。第二次面包粘在包装纸上，没有烤熟，非常难嚼，而且我一打开包装就散了，我还在我的斯洛伐克鸡肉里发现了一根骨头。不得不用刀叉吃，因为面包烤得太薄了。 （原文） ordered 2 times off of skip both times had problems, first time wrong ingredients in both pitas. second time the bread was stuck to the paper they wrap it in and undercooked it was chewy as hell, plus it just fell apart as soon as I unwrapped it, found a bone in my chicken Slovakia as well. had to eat it with a fork and knife because the bread was so under toasted.

（由 Google 翻译）这是迄今为止世界上最好的皮塔饼坑。拥有它的夫妇有一种令人惊叹的态度，有点希望我一次又一次地回去。他们知道每次你进去时以独特/美味和不同的方式制作相同包装的技术。无论你一天中的什么时间进去，蔬菜看起来都很新鲜，而且这个地方看起来都超级干净。 如果您曾经在该地区或正在寻找健康美味的食物选择，那么这是必须的 （原文） This by far is the Best Pita Pit in the World. The couple who owns it have an amazing attitude which kinda wants me to go back over and over again. They know the technique to make the same wrap in a unique/delicious and different way every time you go in. The veggies look fresh and the place looks super clean no matter what time of the day you go in. A must have if you’re ever in the area or looking for a healthy delicious food option

（由 Google 翻译）Cindy每天早上都对我和我未婚夫很粗鲁。她不告诉我们订单金额，从来不说类似“你好”或“早上好”之类的话。我们问她今天有没有找零，她却说“你给我的金额正好……所以没有找零”，她真是个令人讨厌的人。她绝对需要换个工作。我要跟管理层谈谈。 （原文） Cindy is so rude every morning to me and my fiance. She doesn't tell us the amount for our order, never says anything resembling a hello or good morning and when we asked id we had change due today she said "you gave me the exact amount.... so no" and she is just such a miserable person. She definitely needs a diferent job. I will be speaking to management.

（由 Google 翻译）我在这家Tim Hortons的体验总是很棒！我的咖啡总是做得恰到好处，完全符合我的口味。前台的员工也很棒，那个姜黄色头发的小姑娘和那个高个黑人小哥总是彬彬有礼、动作麻利，而且超级有耐心，即使在店里很忙的时候也是如此。他们让这家店感觉非常温馨。每次来都享受到了优质的服务！☕👏 （原文） I always have a great experience at this Tim Hortons! My coffee is always made perfectly, just the way I like it. The staff at the front are amazing the little ginger girl and the tall Black guy are always polite, fast, and super patient, even when it’s busy. They really make the place feel welcoming. Great service every time! ☕👏

（由 Google 翻译）在免下车取餐通道排队。 进去了。 点了一份冰盖，等了将近20分钟。我前面只有一个顾客。 只有两名员工负责免下车取餐通道、柜台和网上订单。为员工感到难过。 烘焙食品上到处都是苍蝇。 有照片，但不能上传到这里。 太恶心了！再也不去了！ （原文） Line up at drive through. Went inside. Ordered an ice cap and waited almost 20 minutes. Only one customer ahead of me. Only two employees to handle drive through, counter and online orders. Felt bad for staff. Flies all over the baked goods. Have pics but can’t add them here. Disgusting!!!! Never ever go back!

（由 Google 翻译）那个高个子黑人在煮咖啡，让我的一天有个美好的开始。他祝每一位顾客拥有美好的一天，并感谢每一位他煮咖啡的顾客。真是个好人！ （原文） The tall black guy making coffees gave me a great start to my day, he told every customer to have a great day and acknowledged every single customer that he made a coffee for. What a great guy

（由 Google 翻译）客户服务太棒了。我的车在免下车通道抛锚了，他们非常乐意帮我把车推出来，让我冷静下来。经理非常友好和体贴，如果没有她，我肯定做不到这一点。谢谢 （原文） amazing customer service. my car broke down in the drive thru and they were more than willing to help push me out and calm me down. the manager was so friendly and caring and i wouldn’t have been able to do this without her. thank you

（由 Google 翻译）地理位置优越，工作人员总是热情友好，竭尽全力确保您的订单准确无误。早上开车去买咖啡时，免下车取餐的女士们总是让我开心不已，女士们先生们，继续努力吧！ （原文） Great location and the staff are always friendly and go out of their way to ensure your order is right. The ladies working drive thru never fail to make me smile on my morning run for coffee, keep up the great work ladies and gents!!!!

（由 Google 翻译）Tim Hortons 犯了最大的错误，就是逐步出售特许经营权——许多连锁店的标准和清洁度正在下降。 我跟柜台的一位服务员说，巧克力碎松饼上有苍蝇爬来爬去。她看了我一眼，完全不理我。我想，对很多苍蝇来说，食物上爬来爬去是正常现象，也是意料之中的事。 我跟一个年轻人重复了一遍，他表示明白，并开始把苍蝇赶走。 （原文） Tim Hortons made the biggest mistake by selling franchises progressively the standard and cleanliness of many chains is degrading. I mentioned to one attendant at the counter that there were flies walking around on the chocolate chip muffin. She looked at me and totally ignored me. I guess for-many flies walking on food is normal and expected. I repeated this to a young man and he acknowledged and started to chase the flies out.

（由 Google 翻译）新的一英尺长的玉米片需要不同的包装，一半的配料和大部分酱汁都粘在袋子的顶部，有点令人沮丧 （原文） The new foot long nachos need different packaging, half the toppings and most of the sauce gets stuck at the top of the bag, kind of frustrating

（由 Google 翻译）安大略省韦兰市林肯街95号的赛百味（Subway）实在太糟糕了，简直是停不下来的吃饭地点。我去的时候是七月的一个炎热的晚上，空调坏了，饮水机也坏了。更糟糕的是，他们竟然还宣传说可以兑换30美元的礼品卡和5美元的代金券。我买了30美元的礼品卡，等到我去取5美元的代金券的时候，店员却说卡没了。这简直让人无法接受。我不得不坚持自己的立场，店员才答应了收银台正前方的牌子上印着的促销活动。之后她就对我大发雷霆。我去过很多更好的赛百味，这家你绝对应该避开。 （原文） Subway on 95 Lincoln St. in Welland, Ontario is an absolutely horrible place to stop by and eat. I went there a hot July evening, and the air conditioning was not working in addition to the fountain, drink machine being out out of order. On top of that, they were advertising a $30 gift card with a five dollar voucher. I paid for the $30 gift card and when it came time to get the five dollar voucher, the employee said it’s not available. This was definitely not appreciated. I had to stand my ground andshe then honoured the promotion which was advertised on a sign right in front of the cash register. She gave me a big attitude after that. I’ve been to much better subways, and this is one you should definitely avoid.

（由 Google 翻译）食物味道好极了。 工作人员不停地问我点什么，然后反复说我需要一点时间。他们站的位置离柜台很远。 两个潜艇堡32美元，还不加配菜，这价格有点离谱，但至少味道不错。 （原文） Food tasted great. Staff working kept asking me what I wanted, after repeatedly saying I need a minute. Was standing super far away from the counter too. $32 for two subs with no sides is a little ridiculous, but they tasted good at least

（由 Google 翻译）我今天刚买了一份素食三明治，但做三明治的那个女孩切面包的方式让我很不满意。她真的需要好好学学用面包刀，结果把面包切开，切得又不均匀，而且说话的方式和语气也太粗鲁了。请重新培训一下你们的员工，让他们明白什么是客户服务，以及它意味着什么。另外，汽水机坏了，瓶装汽水不凉。 （原文） I recently just purchased a veggie sub today and I wasn’t happy the way the girl who made my sub, cut the bread. She really needs to learn to use a bread knife and properly, instead she squished the bread cut open not evenly cut either and on top of that her way of talking and tone was way rude. Please train your employees again and teach what customer service is and what it means. Additionally the soda machine was out of order and bottle soda drinks were not cold.

（由 Google 翻译）我们点了三个潜艇堡……结果全都不一样……其中两个面包不一样，但做法一样，第三个倒是对的……我老婆吃不下去他们做的那个……我打电话过去，他们说下次点餐会送我一个12寸的潜艇堡……结果我又点了一次，因为上次服务太差，所以要求他们送我一个……他们说不好意思，不送潜艇堡，只给2美元的代金券……算了，以后再也不去这家店了！ （原文） We ordered 3 subs… all were different.. we received 2 the same on different bread and the third was correct..my wife couldn’t eat the sub they made.. I called and they said.. they will give me a free 12” sub next time I order… well I ordered again.. asked for my free sub due to bad service the last time.. I’m sorry we don’t give you a free sub we give $2.00 credit…. Nope not going there ever again!

（由 Google 翻译）我无意中在手机上订错了地点（离我家很远，而且我也没有车）。于是我立即打电话取消订单，结果20分钟都没人接。最后，一位自称叫“Kaur”的员工接了电话，但她非常粗鲁，根本不乐于助人。她告诉我，她无法取消订单，因为她已经下单了，尽管我的应用程序上仍然显示“正在处理”。她说，应用程序不会提示订单何时完成，应用程序无法正常工作不是她的问题，然后说是我的错，因为我下单前没有仔细检查地址。我解释说，如果20分钟前打电话的时候有人接了电话，那就没问题了，没有人接电话也不是我的错。她告诉我她帮不了我。我问她找经理，她自称是经理，说没有其他工作人员可以联系我。我问她要客服电话号码，但她拒绝给我，然后就挂断了电话。我又打了回去，因为她挂断了我的电话，当她意识到又是我打来的，又挂断了，我真是气炸了。真是个废物。我遇到过最不乐于助人、最冷漠无情、最粗鲁无情、最不友善的员工，我去过的所有商店/餐厅都遇到过。我从来没有因为一个简单的错误就被这样贬低和对待过。之后我删掉了我的应用程序，再也不去赛百味了。 （原文） I placed a mobile order at the wrong location by accident (no where near me and I have no car). So I immediately called to cancel and no one answered the phone for 20 minutes. Finally an employee that said her name was “Kaur” answered and she was super rude and unhelpful. She told me she couldn’t cancel my order because she already made it, despite it still showing as “in progress” in my app.. she said the app doesn’t tell you when it’s ready and that the app not working properly isn’t her problem and then said it’s my own fault for not double checking the address before ordering. I explained if someone had answered the phone when I started calling 20 minutes ago that this wouldn’t be a problem, and it’s not my fault no one answered my call. She told me there’s nothing she can do for me. I asked her for a manager and she claimed to be the manager and said there was no one else working that I could speak to. I asked for a customer service phone number and she refused to give me any numbers and then she hung up on me. I called back because now I am furious that she hung up on me and when she realized it was me calling again, she hung up on me again. Completely useless. Most unhelpful, unsympathetic, rudest, unkind employee I have ever dealt with, at any store/restaurant I’ve ever been to. I have never been talked down to like that and treated so poorly over a simple mistake. I deleted my app after this and will never go to Subway again.

（由 Google 翻译）问他们有没有汤，他们只是笑着说没有，我们不想点。然后我们点了两个三明治，他们就叫后面的顾客，没有把我们的订单全部点完。员工非常粗鲁。没有汤，菜单一半都涂黑了，饮料机到现在还坏着。 （原文） Asked if they had soup and they just laughed and said no we don’t wanna, then when ordering 2 subs, they proceeded to call customers behind us and not take our order fully. Very rude staff. No soups, half the menu is blacked out, drink machine still isn’t working

（由 Google 翻译）通常这个地方都不错，但今晚我买了两个啤酒。两者都煮得太熟了，看起来就像整天坐在那里……当然，直到孩子们拿到它们我才意识到，所以我无法归还它们。如果我能给他们的话。 -5 在此表现 （原文） Usually this place is good but tonight I picked up two peps. And both were way over cooked and looked like they were sitting there all day .. of course I didn't realize till the kids got them so I couldn't return them. If I could id give them. -5 on this performance

（由 Google 翻译）今晚大约11点20分，我进去点了一份简单的意大利辣香肠披萨。完全没有“热腾腾”的。一个年轻的女服务员穿着短裤在拖地，另一个穿着睡衣离开。我想我应该注意到这个危险信号。服务我的金发小伙子热情地告诉我披萨还没做好，看到我继续点餐，他很失望。 等了15分钟披萨，一路开车回家后，我打开盒子，发现了这个。我想，如果你喜欢芝士饼皮，这家店很适合你，但如果你喜欢披萨放在面团上，这家店不适合你。 我回电话告诉他们发生了什么问题，我可能来不及关门了。电话那头的小伙子很快就告诉我，披萨是他亲手做的，他很清楚披萨做好后是什么样子，所以任何出问题都是我的错。而且他什么都帮不了我。当我问应该联系谁，因为我对服务不太满意时，他告诉我得等到周一才能联系到老板。 我本来不想把事情闹大，直到他明显不尊重我。 希望我们能和解，否则你就损失了几个终身客户。 （原文） Tonight at approximately 11:20 PM, I went in and ordered a simple pepperoni pizza. Absolutely nothing was “hot and ready”. One of the young girls working was mopping in booty shorts and another was leaving in her pyjamas. I guess this was the red flag I should’ve caught on to. The young blonde boy who served me was enthused to tell me nothing was ready, and disappointed when I continued to order? After waiting 15 minutes for the pizza and driving all the way home, I opened the box to find this. I guess if you like cheesy crust, this is perfect for you but if you like your pizza on your dough, this isn’t the place for you. I called back and told them what the issue was and that I wouldn’t make it in time for close, And The boy on the other end was quick to inform me that he personally made the pizza and he knows exactly how it looked coming out so anything that happened to it, was absolutely my fault. And he will not help me with anything. When I asked who I should be in contact with because I was not impressed with the service, he told me that I would have to wait until Monday for an owner. I didn’t really care to escalate this until the blatant disrespect. Hopefully we can reconcile, otherwise you just lost a few lifetime customers.

（由 Google 翻译）两周前，我和妻子在这家店吃到了超棒的披萨和疯狂面包。我们通过披萨外卖平台（Pizza Portal）取餐时，食物依然新鲜美味。网上订餐绝对是最佳选择！食物不仅热乎乎的，整体味道也棒极了，而且柜台后面的那位女孩服务态度也特别好。她夸我们俩“漂亮”，真是个惊喜！这让我们整整一周都心情愉悦，现在还沉浸在喜悦之中。我们一直没机会好好感谢她，所以决定先写下这篇好评。如果您想联系她，请随时发邮件。我们很想好好表达我们的谢意。希望店里的团队能一直保持这么棒的服务。我们一定会再次光顾的！:) （原文） Had fantastic pizza & crazy bread from here two weeks ago. The food was delicious and fresh by the time my wife and I picked it up through the Pizza Portal. Online ordering is the way to go for certain! Not only was the food warm and brilliant overall, but the girl behind the counter went above and beyond. She called us both "gorgeous", and it was such a pleasant surprise! It made our whole week, and we're still riding the emotional high from it. We never had a chance to properly thank her. I decided to write this glowing review in the meanwhile. Please, don't hesitate to email if you want to reach out. Would love to give our thanks properly. Hope the crew continues to be this awesome. Will definitely come back again. :)

（由 Google 翻译）鉴于质量下降，评论已进行修改。最初给出的五星评级；但由于近期体验不佳，评级已调整为三星。从提供的图片来看，披萨似乎主要以脆皮为主。此外，Crazy Bread 有过度烘烤的迹象，导致口感难以咀嚼。 （原文） The review has been revised to reflect a decline in quality. Initially, a five-star rating was provided; however, due to recent unsatisfactory experiences, the rating has been adjusted to three stars. As evidenced by the provided images, the pizzas appear to be predominantly crust. Furthermore, the Crazy Bread exhibited signs of overcooking, resulting in a difficult-to-chew texture.

（由 Google 翻译）点了外卖自取，时间刚刚好。芝加哥深盘加拿大披萨味道很棒，分量足，味道好，价格也实惠。服务快捷，服务员热情友好，店面干净整洁。 （原文） Ordered pick up. Timing was perfect. Chicago Deep Dish Canadian was perfect. Big portions, great taste good price. Quick service, friendly greeting, clean store.

（由 Google 翻译）还有15分钟就关门了，他们还剩一个披萨。我赶紧买了，趁热吃！超赞的午夜小吃！ （原文） 15 mins to close and they had 1 pizza left. I grabbed it hot n ready! Great midnight snack!

（由 Google 翻译）我没有收到我要的盒子。把我的披萨弄乱了，然后说不是我的错。虽然他们在应用程序上说可以送货，但什么都做不好，你能吗？ （原文） Didnt get the box i asked for. messed up my hole pizza then said of not are so fault. Even though they said delivery on the app cant do anything right can u

（由 Google 翻译）小心他们因为他们的错误而把愤怒发泄在你点的食物上！ 我从韦兰的尼亚加拉街多米诺骨牌店订购了一份令人沮丧的经历。我点了两个中等大小的披萨，搭配混合搭配。一种披萨是正确的（自制平底锅），但另一种——布鲁克林风格的意大利辣香肠、菠萝、辣椒片和大蒜调味料——则完全错误。它配有火腿（我从未点过），并且没有辣椒片或大蒜调味料。 当我晚上 10:32 打电话时，与我交谈的工作人员非常粗鲁且好争论，坚持认为我的订单已正确确认，尽管事实并非如此。他们将我的反馈视为个人侮辱。我同意退回不正确的披萨，但他们的急躁和不尊重的语气是不必要的。 送货司机非常棒——既尊重又道歉，10/10。然而，当替换披萨到达时，它仍然是错误的。这不是自制的平底锅，里面有过量的辣椒片，几乎就像是出于恶意而做的。当我回电话时，他们粗鲁地说他们不做自制的平底锅披萨，并告诉我“做我想做的事”。 我对工作人员的态度非常失望，但司机的专业精神值得认可。 他们的愤怒不应该发泄在你的食物上，我真的不能相信他们没有做更糟糕的事情，比如在他们已经对这个披萨做了的事情上吐口水在我的食物上 （原文） Beware of them taking their anger out on the food you ordered, due to THEIR MISTAKES!!! I ordered from the Niagara Street Domino’s in Welland and had a frustrating experience. I ordered two medium pizzas with the mix-and-match deal. One pizza was correct (homemade pan), but the other—Brooklyn style with pepperoni, pineapple, chili flakes, and garlic seasoning—was completely wrong. It came with ham (which I never ordered), and there were no chili flakes or garlic seasoning. When I called at 10:32 PM, the staff member I spoke to was incredibly rude and argumentative, insisting my order was confirmed correctly, even though it wasn’t. They took my feedback as a personal insult. I agreed to return the incorrect pizza, but their snappy and disrespectful tone was uncalled for. The delivery driver was fantastic—10/10 for being respectful and apologetic. However, when the replacement pizza arrived, it was still wrong. It wasn’t homemade pan, and it had an excessive amount of chili flakes, almost like it was done out of spite. When I called back, they rudely said they don’t make homemade pan pizzas and told me to “do whatever I wanted.” I’m extremely disappointed with the staff’s attitude, but the driver deserves recognition for their professionalism. Their anger should not be taken out on your food, I really cannot trust that they didn’t do something worse like spit in my food on top of what they’ve already done to this pizza

（由 Google 翻译）多米诺骨牌通常非常好，但请不要从这个地方订购！前几天晚上我在这里点了菜，我的食物是生的。直到第二天我才注意到，因为我收到它的那天晚上我正在吸烟。第二天，我咬了一口，才意识到我以为的粘稠奶酪只是生面团。之后我病了几天。所以请节省你的时间和金钱，去不同的披萨店！ （照片是第二天填充奶酪面包冷的时候拍的！） （原文） Domino's is normally really good, but please don't order from this location!!! I ordered here the other night, and my food was raw. I didn't notice till the next day since I was smoking the night I got it. The next day, I took a bite to realicze what I thought was stringy cheese was just raw dough. I was sick for a few days after. So please save ur time and money and go to a different pizza place!!! (Pictures were from the next day when the stuffed cheesey bread was cold!)

（由 Google 翻译）因为是外带的，所以氛围不太好评价，不过披萨还不错。服务高效，达美乐的套餐也合理。就价格而言，它比Pizza🍕Hut🛖或Pizza🍕Pizza🍕要好，但和Little Ceasars和Papa Jon's差不多。不过，我不太喜欢帕尔玛干酪馅的饼皮。很干。我的期望可能太高了。 （原文） Can't rate great about the atmosphere cause I got pick up, but the pizza was decent. The service was efficient & the Dominoes deal was legit. For the cost, it was better than pizza 🍕 Hut 🛖 or Pizza 🍕 Pizza 🍕 but comparable to Little Ceasars & Papa Jon's. I'm not a great fan of the parmasan stuffed crust, tho. Was dry. My expectations were probably too high.

（由 Google 翻译）达美乐的名声好坏取决于你从哪里听到的评价。有时是因为老板，有时是因为员工。 在我看来，这家店绝对是这一带最好的。一年来，我在这里享受到了最优质的服务，无论是员工的互动还是顶级的食物。即使在繁忙的夜晚，也几乎不用等待，而且品质始终如一。 （原文） Dominos can get a bad rep depending on where you get it from. Sometimes it’s cause of the owner, sometimes it’s cause of the staff. This location in my opinion is hands down the best in the region. In the course of a year I’ve received the best service in the form of staff interactions and top tier food. The wait time is nonexistent even on a busy night and the quality never slips

（由 Google 翻译）我们点了两个大披萨和培根芝士鸡块。每一份都很好吃。就这个价格来说，绝对物超所值！我们提前在网上订了餐，他们已经准备好了。停车位充足。员工友好高效！ （原文） We ordered 2 large pizzas and chicken nuggets with bacon and cheese. All of them were good. For its price, definitely worthwhile! We ordered online ahead of time and they were ready. Plenty of parking. Friendly and efficient staff!

（由 Google 翻译）这真是太棒了！我点了一份中号披萨，以为会有人送来，但显然太晚了，已经过了送货时间，所以我开车去了那里，到了那里之后，他们又给了我一份额外的食物。我之前点了一份中号披萨，里面有两个熔岩蛋糕，但他们却给了我一份中号披萨和一些蒜蓉吐司，里面夹着牛排和奶酪，真是太棒了。到目前为止。这些人让我大吃一惊，我非常感谢达美乐。这家餐厅是安大略省韦兰市的达美乐披萨店。这些人让我大吃一惊，让这一切都变得如此值得，以至于我以为是外卖，但还是不得不亲自去那里取。我没有抱怨，我给了他们10美元的小费，因为我太感激了。 （原文） This was amazing. I ordered a medium pizza that I thought was going to be delivered but it was obviously way too late and it was past delivery time so I drove down there and when I did they gave me extra food. I've ordered a medium pizza with two lava cakes but they gave me a whole other medium pizza and some garlic toast with steak and cheese in it which was amazing. By far. These people blew my mind and I am so grateful for Domino's. The restaurant was Domino's pizza in Welland, Ontario. These people blew my mind and made it so worthwhile that I had to go down there to pick it up when I thought it was delivery. I am not complaining and I gave them $10 tip because I was so grateful

（由 Google 翻译）我在达美乐披萨店度过了一段非常愉快的时光。我走进达美乐去取我的外带订单，以为得走到柜台去取，结果却看到一个戴着眼镜、中分涂着完美油脂、面容威严的男人，名叫迈克尔，拿着披萨走了过来，递给我。他把披萨递给我，然后看着我的眼睛，突然吻了我一下，然后蹦蹦跳跳地走出了餐厅。我甚至不知道他的班次是否已经结束。一份新鲜热气腾腾的披萨，一个新鲜热气腾腾的吻。达美乐真是首屈一指。 （原文） I had a very pleasant experience here at Domino's pizza. I walked into Domino's to collect my pickup order expecting to have to walk to the counter to pick it up, but I saw a man with a perfectly oiled middle part, and majestic face with glasses named Michael walking over to me with my pizza to hand it over to me. He handed my pizza to me and then looked me in the eyes, when he suddenly kissed me and then skipped out of the restaurant. I don't even know if his shift was over. A fresh steamy pizza, and a fresh steamy kiss. Domino's is second to none.

（由 Google 翻译）我点了两份原味鸡块盒（4块），结果鸡肉咸得要命。我打电话过去问，对方居然让我去写评论，然后就挂断了。 当时店里都快要关门了。 而且鸡肉一点都不脆，感觉就是加了好多玉米淀粉和盐。肉少得可怜，全都裹着一层厚厚的面糊，而且一点都不脆。 所以，负责做这道菜的师傅，如果订单比较晚，千万别着急。我花了38美元买的，就算免费送我我也不会吃。 你们的沟通服务和处理问题的方式也需要改进。 光说写评论是解决不了问题，也不能退款。 （原文） Ordered 4 piece original recipe box (X2) and the chicken was way too salty. And when i called to ask about this thing, he just told me to leave the review and cut off the phone. This was right before the store was closing. And even the chicken, it wasnt crunchy at all. Like u just added lots of corn starch and salt thats all. There was barely any meat, everything was covered with crust and on top of that, it wasnt even crunchy. So whoever is preparing this, if u get a late order, dont rush. I paid 38$ for this thing and i wouldn’t even eat if for free if someone had given it to me. Also improve ur communication services and the way u handle the problem. Just saying leave a review wont give me the taste or money back.

（由 Google 翻译）感谢Tanya，我在这家肯德基度过了一段美好的时光。她竭尽全力确保我的订单准确、新鲜，并且面带微笑地准备。她的专业精神和友好态度令人印象深刻，让我的用餐体验更加完美。如今很难遇到如此周到的服务，我非常感谢她付出的努力。继续保持这份出色的工作！ （原文） I had a wonderful experience at this KFC thanks to Tanya. She went above and beyond to make sure my order was accurate, fresh, and prepared with a smile. Her professionalism and friendly attitude really stood out and made my visit so much better. It’s rare these days to come across such attentive service, and I truly appreciate the effort she had put in. Keep up the amazing work!

（由 Google 翻译）不仅仅是这家店，肯德基的普遍情况都是如此。我觉得它更油腻，外皮脱落，而且口感更软烂而不是酥脆。为什么他们把鸡肉切成小块，却把它当作更…… （原文） its not just this location but KFC in general. I find it more greasy the coating comes off and is more mushy then crispy and why are they cutting the chicken up into smaller pieces but passing it off as more

（由 Google 翻译）我订了一份外卖套餐。他们忘了我们的大份通心粉沙拉。我们打电话过去，他们除了说我们可以自己去取一份，我们不会开车之外，什么也不做。我们联系的人态度极其粗鲁，好像我得为这件事负责似的。 （原文） Ordered a meal deal for delivery. They forgot our large macaroni salad. We called and they refused to do absolutely anything about other than saying we can come pick one up, we don't drive. Person we spoke to was incredibly rude, as if I was personally responsible.

（由 Google 翻译）警告 去了这个地方，买了 4 块鸡肉爆米花。在吃爆米花鸡肉时，我注意到食物中有闪亮的银色小片，看起来像是食物中的金属屑。将食物带回原处，他们道歉并提供了一批新的爆米花，其中还有金属屑。打电话给总部并报告说，餐厅仍在按照本文所述提供服务，已退还订单款项。如果您有小孩，请小心。 （原文） WARNING Went to this location and got the 4 piece with popcorn chicken. While eating popcorn chicken I noticed small shiny silver flakes that appear to be metal shavings in the food. Took food back to location and they apologized and gave a new batch of popcorn and that as well had metal shavings. Called head office and reported, restaurant is still serving as this is written, was refunded money for order. Be carefull if you have young children.

（由 Google 翻译）绝对不值得。照片会说话的。这东西根本没动过，也没吃过，怎么来的呢？ （原文） Absolutely not worth it. I’ll let the photo speak for itself. This is untouched not eaten, how it came.

（由 Google 翻译）气死我了，我网上订了外卖，结果收到邮件说9月9日星期二才能收到。我给肯德基打电话，结果被告知没有司机。简直是胡扯。我跟那家伙说直接退款就行了。我下单已经一个多小时了。现在他们说只要司机来，我的食物就能送到。我的天哪😲 （原文） Very angry that I placed an online delivery order and I get an email back saying I will receive it on Tuesday September 9th. I call KFC and then I am told there is no driver. Complete crap. I told the guy to just refund my money. It's been over an hour since I placed the order. Now I'm being told if a driver comes in my food will be delivered. Omg 😲

（由 Google 翻译）我点了两份奶酪和意大利辣香肠披萨，本来应该热腾腾的，结果等了30分钟才回家，才发现他们给我们的是两份奶酪披萨，而不是我点的。如果你连披萨店里的“意大利辣香肠”这个词都不懂，那你还去干嘛呢？员工们既不懂礼貌，又不太友好。这都是管理团队的无能造成的，他们根本不关心顾客，也没有对员工进行有效的培训。 （原文） Ordered two cheese and pepperoni supposed to be hot and ready but waited 30 minutes just to get home and realize that they gave us two cheese pizza instead of what i ordered . If you don't understand the word pepperoni in a pizzeria then what are you doing there. The staff was ignorant and not very friendly. This is the result a incompetence management team who don't care about there customers and properly training there staff.

（由 Google 翻译）不能说这是吃披萨的最佳地点，但如果你赶时间或者只是想吃点快餐，这是一个不错的选择 （原文） Wouldn't say it's the best of places to grab pizza, but is a good option if your in a rush or just want something quick

（由 Google 翻译）非常好，友好，专业，每次都提供美味的披萨，而且价格优惠，他们总是为顾客提供超出预期的服务，真的很感谢在这里工作的男男女女，非常感谢 🙂 （原文） very good friendly professional great pizza everytime and great deals they always go above and beyond for their customers really appreciate the men and women that work here thank you so much 🙂

（由 Google 翻译）如果你更喜欢披萨饼皮而不是其他东西，那么这里就是你的菜。服务员态度很好，但披萨还有待改进。 （原文） If you like crust more than anything else on the pizza then this is your place. Staff are pleasant to deal with but pizza could be made better.

（由 Google 翻译）今天我刚订了一个披萨，这是我吃过的最难吃的披萨！！！而且服务也很差，他们很懒 （原文） Today I just order a pizza and it was just the WORST PIZZA EVER!!!!!! And the service are very bad they are lazy

（由 Google 翻译）服务总是非常愉快，上菜速度很快，食物也很美味。无论是到店用餐还是通过外卖平台点餐，都非常满意。我在这里从来没有遇到过任何问题！ （原文） always very pleasant, quick, and excellent food. both in person and through delivery apps. i have never had a problem here!

（由 Google 翻译）我不推荐这道菜。我的披萨硬得像石头！ （原文） I DON’T recommend this food. My pizza was hard as a rock!

（由 Google 翻译）我非常喜欢渥太华的Shawarma Palace和金斯顿的Shawarma Damascus。Shawarma House与众不同，但同样美味。鸡肉非常美味，而且没有用普通的土豆，而是用黄米饭代替。各种各样的沙拉也很不错。我们点了士力架甜点，味道很棒，而且是自制的，有点像花生慕斯蛋糕。 与其他Shawarma店不同，这家的甜点种类繁多。店员非常友好。酱汁很棒。蘑菇沙拉和鹰嘴豆沙拉也很棒。门适合轮椅通行，但没有自动按钮。价格也比大城市便宜，请看照片。 （原文） I'm a big fan of Shawarma Palace in Ottawa and Shawarma Damascus in Kingston. Shawarma House is different but equally as good. The chicken was fantastic and instead of having the regular potatoes they have yellow rice. The selection of different salads was a nice addition. We had the Snickers dessert, which was excellent and homemade. Sort of like a mousse cake with peanuts. Unlike other Shawarma shops this one has a wide variety of desserts. Staff were super friendly. Sauces were excellent. Mushroom salad and chickpea salad were great. Door is wheel chair accessible but no automatic button. Prices are lower than the big cities as well, see photos.

（由 Google 翻译）上周五晚上我来这里随便吃点晚餐，一如既往，太棒了！！！食物很美味，米饭香喷喷的，肉的调味恰到好处，蒜蓉酱更是绝了！！！🤤 服务员非常热情，因为我一进门就说我要全都要！鹰嘴豆泥、沙瓦玛、腌菜和沙拉！我不知道自己喜欢哪种沙拉，所以他每种都给我尝了一点。都很好吃！剩下的第二天中午我还能吃。如果有人问我沙瓦玛吃什么，我一定会推荐这家。 （原文） I came last Friday evening to grab a quick dinner and it was as always, Amazing!!! The food is great, rice is flavourful, the meat is spiced nicely and the garlic sauce is unreal!!! 🤤 The man serving me was very helpful because I came in and I said I want it all! Hummus, shawarma, pickles and salad! I didn't know which salad I liked so he gave me a bit of each one to try. All great! I was able to eat my left overs the next day for lunch. If anyone asks me for Shawarma I will always recommend this place.

（由 Google 翻译）2024 年 11 月：我喜欢这里的食物，因为我经常回来！ 再次强调，始终如一的服务、价值和品味！ 绝对推荐混合肉盘。 超好的！！！！！ 5个月前：自从他们搬家后，我来过这里几次。 服务很棒。店主人超级好。总是很高兴支持这个特许经营权。 食物都是自制的，他们出售的新鲜甜点也是自制的。 混合肉盘是鸡肉和牛肉的组合，虽然米饭是黄色的，但实际上很温和（我不喜欢抓饭和风味米饭）。 食物恰到好处。 （原文） November 2024: I love the food, as I keep coming back! Again, consistent service, value and taste! Def recommend the mixed meat plate. So good!!!!! 5 months ago: Since they moved locations, I've been here a few times. The service is awesome. The owner is super nice. Always a pleasure supporting this franchise. The food is all made in house and they sell fresh desserts also made in house. The mixed meat plate is a combo of chicken and beef and although the rice is yellow, it's actually really mild (I dislike pilaf and flavored rice). The food is spot on.

（由 Google 翻译）如果您来到韦兰，渴望品尝美味的中东美食，Shawarma House 绝对值得一试。从您走进餐厅的那一刻起，扑面而来的浓郁香气，滋滋作响的肉汁、蒜酱和新鲜香料，让您瞬间感受到这里的独特魅力。餐厅提供丰富的选择——从传统的沙瓦玛卷饼和拼盘，到沙拉三明治、鹰嘴豆泥、米饭，甚至还有特色肉汁奶酪薯条。无论您是肉食爱好者还是素食爱好者，这里都能满足您的需求。 对我们团队来说，最重要的亮点之一是所有菜单都是清真菜单，这让我们安心无虞，也让我们的用餐体验更加愉快。在这个地区，找到正宗的清真中东美食并非易事，所以这无疑是一大亮点。 至于食物本身——简直令人惊艳。沙瓦玛鲜嫩多汁，调味完美，而且是新鲜从烤肉架上切下来的。蒜蓉酱汁浓郁醇厚，风味十足，却又不会过浓。米饭蓬松香辣，沙拉清脆新鲜。每一口都回味无穷，食材新鲜，处理得也恰到好处。菜量也很足，绝对物超所值。 本着透明的原则，我想提一下，我们点的一道菜里竟然有一缕头发。意外难免会让人失望，但真正让人印象深刻的是工作人员的处理方式。我们小心翼翼地向柜台工作人员反映了这个问题，他们非常理解并表示歉意，毫不犹豫地提出更换菜品。他们迅速处理了问题，没有丝毫的不礼貌，我们对此表示感谢。他们迅速解决问题的态度体现了专业精神，我们并没有感到不自在或被忽视。 总体而言，客户服务还不错，既不过分友好，也谈不上粗鲁。前台如果能再热情周到一些就更好了，尤其是在繁忙时段，但这绝对不会影响用餐体验。 餐厅氛围轻松、干净、悠闲——非常适合快速享用小吃、外带，或者与亲朋好友悠闲地坐下来享用。 最终评价： 菜品质量：9.5/10 - 绝对美味。 菜单种类：10/10 - 适合所有人的丰富选择。 客户服务：7/10 - 中等水平，但问题解决能力不错。 清洁度：8/10 - 总体干净整洁。 清真认证：10/10 - 超值加分。 我会再来吗？绝对会。我会向所有在韦兰及周边地区寻找正宗、美味、清真中东美食的人推荐Shawarma House。 （原文） If you're ever in Welland and craving some flavorful Middle Eastern food, Shawarma House is absolutely a spot worth checking out. From the moment you walk in, you're greeted with the rich aroma of sizzling meats, garlic sauce, and fresh spices that instantly lets you know you're in for something special. The restaurant offers a wide variety of options – from traditional shawarma wraps and platters to falafel, hummus, rice bowls, and even specialty poutines. Whether you're a meat lover or prefer vegetarian options, there’s something here for everyone. One of the most important highlights for our group was that the entire menu is halal, which gave us peace of mind and made our experience even more enjoyable. It's not always easy to find places that serve authentic halal Middle Eastern food in this area, so this was a major plus. As for the food itself – it was phenomenal. The shawarma was juicy, seasoned perfectly, and sliced fresh off the rotisserie. The garlic sauce was incredibly creamy and full of flavor without being overpowering. The rice was fluffy and well-spiced, and the salads were crisp and fresh. Every bite had layers of flavor and it was clear that the ingredients used were fresh and handled with care. The portions were generous too – definitely great value for your money. Now, in the spirit of transparency, I do want to mention that one of our dishes had a strand of hair in it. Accidents happen, and it can be disappointing – but what really stood out was how the staff handled it. We discreetly mentioned it to the counter staff, and they were very understanding and apologetic, offering to replace the dish without hesitation. They did so promptly and without any attitude, which we appreciated. Their willingness to correct the issue quickly showed professionalism, and we didn’t feel uncomfortable or ignored. In terms of customer service overall – it was decent, not overly friendly but not rude either. They could definitely benefit from a bit more warmth and attentiveness at the front counter, especially during busy hours, but nothing that took away from the experience too much. The ambiance of the place is casual, clean, and laid-back – perfect for a quick bite, takeout, or a casual sit-down meal with friends or family. Final Verdict: Food Quality: 9.5/10 – absolutely delicious. Menu Variety: 10/10 – great options for everyone. Customer Service: 7/10 – average, but did well with issue resolution. Cleanliness: 8/10 – generally clean and presentable. Halal Certification: 10/10 – huge bonus. Would I return? Absolutely. And I’d recommend Shawarma House to anyone in or around Welland looking for authentic, tasty, and halal Middle Eastern cuisine.

（由 Google 翻译）员工超级友好！！我们是从外地来的，看到评价上说价格很划算，就顺便去了一趟，体验非常愉快。他们非常热情好客。 他们的果仁蜜饼也太棒了！新鲜美味。 店内店外座位充足，外面还有3个停车位！ （原文） Super friendly staff!! We were from out of town and stopped by after seeing their great prices on the reviews, and it ended up being a wholesome experience. They were so nice and welcoming. Also their baklava were amazing! So fresh and delicious. Plenty of seating inside and outside, and 3 parking spots outside!

（由 Google 翻译）旋转肉汁奶酪薯条和普通肉汁奶酪薯条都很美味。份量很足，肉的调味恰到好处。鸡肉卷8.5分，非常浓郁，肉和酱汁的搭配恰到好处。迪拜杯6/10分，我们完全尝不出开心果的味道，但奶油非常轻盈蓬松，不会太甜。店主非常热情好客。 （原文） The gyro poutine, and regular poutine was delicious. very heavy and the meat was seasoned all the way through. the chicken wrap was an 8.5. Very tangy, good balance of meat to sauce. The dubai cups was a 6/10 we don’t really get the pistachio flavour at all but the whip cream was very light and fluffy, not too sweet. Very kind owners.

（由 Google 翻译）这是我第一次来这家店，老板非常友好，帮我点了菜。我点了鸡肉沙瓦玛。味道好极了！！！😋 （原文） Was my first time at the establishment, and the owner was really friendly and helped me to decide my order. I needed up getting the chicken shawarma. And it was delicious!!! 😋