The 33 best party resorts in Jamaica

The property and resort is nice, although we weren't blown away or impressed above our expectations. The food is delicious, however there are some that I would avoid, such as El Patio. The a la carte dinners also took a long time, up to 2 hours if you also have dessert, which lead to long wait times if you don't arrive close to opening at 6:00. The app was also not accurate, listing hours for each restaurant, which changed our plans more than once when we arrived to a closed restaurant. Room service was quite slow at times, so we only ordered breakfast which was more prompt. The very large size of the resort (combining 3 resorts) seems to be a challenge from a service and maintenance aspect. The pool area was clean. Although the beach/ocean had a high amount of sargassum, it was still swimmable. The ocean only gets around 3-5ft deep up to the buoys. Lots of beach chairs available. Pool chairs were more limited. This is the 2nd Secrets we have stayed at, and Secrets Cap Cana was a more impressive resort to us, and left us expecting more from Wild Orchid. Overall, this is a good resort worth going to and we had a great time, but unless it is your first time at an all inclusive, you should adjust your expectations.

In general would give this resort a 3.5 out of 5. They desperately need to remodel and upgrade their rooms, pool, restaurants décor etc. The hospitality was not always good, a lot of times the women would give a lot of attitude and make it seem like getting our requests were such a pain to them. Our toilet was clogged one of the nights just because they didn't work well enough. I had to call front desk 3 times with a wait of over an hour, no one came. I had to go down to front desk and demand maintenance to ride in the elevator with me to fix the issue. A few days later when we were making a reservation to a restaurant the hostess was oh room # XXX you guys had the toilet complaint - EXCUSE ME? First of very unprofessional you would bring that up at dinner, secondly it wasn't my fault maintenance was not doing their job and I had to yell at them to do so. The food was really good however, the wait for receiving your food was sometimes over an hour. The hibachi experience was one of our top memories - definitely recommend. The coffee shop had great coffee and the women there were very nice there. The beach area was great, beautiful, calm waves with amazing sunset. In general I do not think the cost for this resort was worth what we got

We have just returned from here. All I can say is excellent. All the staff make you feel welcome and part of the family in Jamaica. The barracuda bar is the bar to be at. Dowaine, Shereece, Althea, Jenell, Kadeen nd KerryAnn make you feel so special and they take very good care of you. Deandra and Junior in the restaurants take very good care of you. Lisa and Rusheka and the others on reception are always available and extremely helpful. Anita on the cleaning team looked after us very well. Duran and Rashmaine our buttlers were exceptional. They were kind, helpful and made our time in Jamaica extra special. I would recommend this hotel 100 %

We really enjoyed our stay! The resort is nice, the entertainment is great, the food is great… only a few discomforts some of the restaurants are extremely hot. We tried to dress up a little bit for the rooftop dinner and the hibachi dinner and we’re extremely uncomfortable due to the heat. Maybe if they could find a way to put some outdoor fans it would be perfect. The other thing is we upgradedto the preferred status to be able to enjoy some of the top shelf amenities, but they did not upgrade the room service menu so that was a bust. But overall, I was still give it 4 1/2 stars.

We had a wonderful 25th anniversary trip at Secrets Wild Orchid. Lots of entertainment, tour options, water activities, and the gym was great. Dieandra at World Cafe was absolutely amazing so we asked to be seated at her table for the entire trip! So warm, friendly and professional. We will definitely return!

I recently stayed at Secrets Wild Orchid in Montego Bay, Jamaica, and unfortunately, my experience was very disappointing. The check-in process was smooth, and we were able to check in earlier than expected, which was a plus. The room itself was very nice—clean, comfortable, and with a beautiful ocean view. However, the food and service fell far short of what I would expect from a 5-star resort. There was little to no variety in the food; the same items were served daily across nearly all restaurants. The few restaurants that did offer variety were booked days in advance, yet no one informed us of the need to make early reservations. To make matters worse, the bars and restaurants weren’t consistently open, leaving long gaps with no food or drinks available. Breakfast was the best meal of the day, but even that was underwhelming. I left the hotel for an excursion and the food was so much better outside. During my stay, I needed some basic feminine products, but surprisingly, the hotel did not stock any. Thankfully, one of the staff members went out of her way to provide them from her own supply—a kind gesture, but something the resort should have been prepared for. Another frustrating moment came when I asked for a towel around 5 PM on the beach, only to be told there were none available. For a resort of this caliber, that felt unacceptable. The drinks were mediocre at best—often watered down and lacking quality. When I asked staff questions, they rarely had answers, which only highlighted how disorganized the resort seemed. Overall, I was very disappointed with my stay. Jamaica is a stunning and vibrant country, but sadly, this resort did not reflect the beauty or hospitality I was hoping for. I truly expected more from a brand that markets itself as a luxury experience.

Absolutely amazing! I love this resort! All inclusive/adults only. Our room was beautiful. The view was stunning and the food was sooooo good! Jamaica is top tier one of a kind! I can’t wait to go back! 🩷

Sandals Royal Carribean did not disappoint. Shadeen (wedding planning office) went above and beyond. To add some further detail, my wife and I had been planning our vowel renewal in Jamaica through Sandals and it was poor. HOWEVER, as soon as we get to the resort Shadeen makes it look effortless and there is no stress. Her attention to detail and "customer first" approach is great. She made our vowels renewal exactly what we wanted, thank you Shadeen you were amazing! Our butlers lan and Nicole were exceptional and in all honesty they made our stay. Both made our individual birthdays special and made us feel special on each. To be honest, I think if we didn't have lan and Nicole I don't think our stay would of been what it was, they were amazing, friendly, professional and easy going, thank you both. The maintenance team on the beach were also great and keep the beach in pristine condition whilst also being pleasant and professional. Few comments for improvement. My wife and I went to the sushi restaurant in Montego Bay and was met with abit of hostility when asking for Perrier water that we had thought our butler had arranged, it was as if the server w looking down on us, however she did warm u wards the end.

I must say the staff at Sandals Royal Caribbean were exceptional and there was a very high staff to guest ratio. I was greeted by a cold wet flannel and a drink which was exactly what the doctor ordered. Please note I arrived at 11am and check in was for 3pm. They stored my luggage and was more than happy to assist me with settling in on the premises until my room was ready. The room was exquisite, the only downside was that the gentleman that took me to my room spoke so fast and could have taken time to explain things a little more as I felt lost on the first night there. Throughout the stay, staff members went above and beyond to ensure I was comfortable, special thank to all the staff in Cricketer's pub, you were all superb. My house keeper Terry-Ann was so lovely, thanks again. The highlight of my trip though was Patricia at front desk. I had a late flight back home and stayed on the premises until it was time to leave. I was told earlier my a team member that I could use that facilities at the gym to have a shower and get changed. Patricia, however gave me access to a room to have a shower and get changed. Now, that is what you call going above and beyond. Thank you so so much and I cannot wait to come again as this was an absolutely breathtakingly epic experience, PS the fire dance was incredible!

Celebrated our 28th wedding anniversary 2 weeks ago at Sandals Royal Caribbean, the place we honeymooned. Everything and everyone were fantastic. Food, service, drinks, vibe, top notch as usual. We enjoyed a swim out suite and it was so fun having our own pool area and sundeck. We spent a day on the island at the pool and beach bar and it was quiet and uncrowded. Royal Caribbean is much smaller and laid back than Sandals Montego Bay down the road, but you have privileges at both. Totally enjoyed our relaxing time.

We had the most phenomenal trip to Sandals Royal Caribbean. We resort was awesome. The view from our room amazing. All the staff was friendly, professional and genuine "really sincere people". The food was delicious. We went for our Thirty Year anniversiry and my wife being cancer free. If you need to refresh I would encourage you to plan a trip.

Our Sandals vacation in Montego Bay at Royal Caribbean was really great. The resort was not as big as our first experience at St. Lucia, but we had a great time celebrating with our friends for their 10th wedding anniversary. Our Butler, Andre (Bossi) was superb and went above and beyond to ensure we had a memorable, worry-free time. He was attentive to our needs, anticipated our desires, and went the extra mile to help us celebrate with banners, flowers, and signs posted for the anniversary. The food was good and our server, Princess, at the Bombay resort was so delightful that we requested her on our return visit to the restaurant. The entertainment was very nice and we are already looking towards the next Sandals location.

My wife and I celebrated our 25th anniversary at Sandals Royal Caribbean in Montego Bay about a week before hurricane Melissa hit. Our stay was as epic as we had hoped. Rooms, service, staff, food, drinks, pools, beach...everything was 10/10. Our butlers Sheldon and Andre awesome...attentive without being intrusive. We loved the surprises they had for us in our room and while lounging at the pool and beach. My wife especially loved the private dinner on the beach. Too many good things to list here. We will be back, not only because of the quality of our visit, but because of the outstanding way they treated guests who got stuck there due to hurricane Melissa.

My husband and I stayed five days at Sandals Royal Caribbean for our Anniversary. This is a beautiful resort, very relaxing if you are looking for a relaxing resort with all the amenities. The rooms are beautiful, the restaurants serve good food, the grounds are well maintained. The ocean view is awesome. Can't wait to go back next year. The hospitality is awesome 👍

Great resort, would be 5 stars were it not for the string mold smell up on entering rooms. There has to be a way to remedy this as the resort is newer. I definitely enjoyed the access to Secrets restaurants and beaches and was treated like Secrets royalty. Would come again but would love for them to do something about mold smell. JANICE in the spa was awesome, special about Shout to her, such a pleasure. We enjoyed the stay and pool parties and drinks..staff very friendly and attentive. Fun trip.

Alistair is the the Best bartender on the whole resort! He’s promptness and his personality is so refreshing!! We hung out with him our whole vacation upstairs at Altitudes! We had so much fun meeting him and invited him to come to our home in Florida! He’s a good man and we wish him a very prosperous life! He definitely deserves the best life can offer him! We’ve been here 3 times in the past 7 years! He’s the Best! Make sure to look for him as your Best Bartender on the Resort!!

Everything was amazing!! We got the presidential swim up suite and it came with 2 butlers. Olivia and Javon were phenomenal!!!! They made us feel sooo loved! Definitely made it worth spending more for their services. The food was awesome! They do a good job keeping up with the place! Dr Pepper would have been a sweet add but that's okay I'll talk to drpepper about that! The views were great too! Tamara and oniel were some amazing bar tenders!! ONIEL the private driver was awesome and so helpful!

Horrible!!! Worse resort DON’T waste your time or money!! First we arrived and after traveling since 2am we were ready to get settled in. Our room was not ready on time at the 3pm check in time. We traveled with a group and we were the only couple that didn’t have a room. Someone finally came out to get out 45 mins later after waiting. Secondly, our lights that night kept turning on automatically while we were sleeping so we had to keep getting up to turn them off. How frustrating it is when you can’t sleep after long day of traveling! Third, our safe in our room did not work properly so we couldn’t lock our viable things up. The safe wouldn’t lock, as we kept getting an error. The refrigerator kept going out also. You can tell our room needs work and the upkeep is being neglected. Fourth, we PAID for the exhale club. So We were promised a welcome gift in the room upon arrival on the travel itinerary it mentioned a welcome gift and champagne. We didn’t have that in our room, I had to mention this to Front desk. Then they eventually bought it to our room. Also, included in the exhale club, we were supposed to enjoy premium liquor. The resort bars ran out of the only two brands that we wanted to drink. One the second night they even mentioned they had to do a store run. It’s very unprofessional and upsetting to know as a guest You purchase a package and the resort is not up to par and can’t deliver what you want. An all inclusive resort should never run out of something guests were promised. Fifth issue we had was a constant noise in our room so we couldn’t sleep. Update: So we found out it was coming from the rooftop pool. Maintenance came to the room and had to turn a pump off so we could not hear the noise. Also, when there are events at night they are held in the lobby so you can’t sleep due to the loud music. It was not a smart idea to have entertainment and dj in lobby at night. We travel to relax and rest. And this vacation was the worse vacation my husband and I have experienced. And FYI the other people the group also had issues with different things so it wasn’t just us!

My partner and I have recently returned from celebrating her Birthday at Breathless Montego Bay resort, and aside from a little first night hiccup our vacation was positively amazing. The surrounding grounds are aesthetically beautiful, our dining experience equally so. However, what makes Breathless a resort that we intend on revisiting are the staffs, which are positively first-class (hard working with little or no reward or recognition). I could name all that we came in contact with. However, our butler lady Valerie and Kenroy, was simple amazing (their attention to details was truly exceptional) Lady Melisa (at the omelette stand) was an absolute joy each morning. Radalfi, ensured that our today was gonna be better than our yesterday. And now, Ranae our Guest Relation Manager, I cannot express just how outstanding she was, she made it her number one priority that my partner and I had the most memorable of experiences, she was Simple the BEST...Message to management, you guys are truly fortunate to have a Team of such high standards, so Please, Invest in them. They make the Difference.

There is no waiting to exhale here. From chocolate covered dancers, night nurse models, trapeze artists, crowned by good food, endless booze, clubs, silent disco…. Breathless… very apt name for stunning performances and djs that knew what party means lol. Go and experience and get your own private pics lolll

A Truly Unforgettable Stay! From start to finish, our stay was absolutely amazing! From the moment we arrived, we were treated like royalty. The resort is perfectly located, with stunning views and easy access to local attractions. The Jamaican food was out of this world — every bite was full of flavor and authenticity. I want to give huge shoutout to Bellboy Stephen, who went above and beyond to make sure we were always having a great time. His positive energy and dance moves were the highlight of the night. Bartender Keino at the Altitude Rooftop Bar, kept the good vibes flowing with perfectly mixed drinks and a welcoming attitude. We also had the pleasure of chatting with lifeguard Audley (Tony), whose stories about Jamaican culture and his younger days gave us a deeper appreciation for the island. But most of all, I want to recognize Radalfi and Demar, part of the hotel management team, for truly going the extra mile. They consistently checked in to make sure everything was perfect and that we were having the best time of our lives. Their attentiveness, warmth, and genuine care made us feel like family, not just guests. In fact, because of the incredible staff, we ended up extending our stay by an extra day — we simply didn’t want to leave! We left with full hearts, big smiles, and unforgettable memories. Highly recommend this resort — we’ll definitely be back!

Nice hotel, staff was amazing, food was good. The spa was my favorite experience at this property. I didn't like that they tried to sell us wine on multiple occasions -at an all inclusive. You cant make a hibachi reservation in advance but when you get there, there are no availabilities. A good portion of the beach had seaweed so we had less area to swim.

Exceptional Stay – Beyond Our Expectations! Our recent stay at this hotel was nothing short of maximum in terms of our experience. From the moment we arrived, the hospitality was unmatched. The front desk staff who checked us in were incredibly warm, welcoming, and accommodating, ensuring that every detail was taken care of so we could have the best time possible. A special mention goes to the concierge, who went above and beyond to help us celebrate our friend’s birthday. The room was beautifully decorated, making the occasion even more special and memorable it was such a thoughtful touch that truly set this hotel apart.(I provided the balloons) Throughout our stay, every single staff member in the restaurant, bar, and entertainment areas showed the same level of genuine care and friendliness. Service was consistent, professional, and always delivered with a smile. This was a stay where every detail was handled to perfection, and it’s clear that the staff take great pride in making guests feel valued. We left with wonderful memories and can’t wait to return

From the moment we got to the property it was the beginning of an amazing vacation. The staff was engaging and welcoming. They greeted us with "welcome home" and made us feel at home. If you are looking for relaxation with your spouse you will find it here and don't need to leave the resort. Most of the staff are the friendliest we've encountered. I say most because there is always one person who is having a bad day. We will definitely come back and spend more time at this fabulous resort.

We went here for our holiday this year and omggg. I'm sooo happy we did, it was also my birthday as well so we did it up. Jamaica is amazing, the food, the people and this hotel was absolutely fantastic, it had everything you can think of. The restaurant were all good, very clean. They definitely go above and beyond. The room service, the house keepers, the bartenders and the entertainment was all excellent. I will definitely be back.

Every aspect of my stay was amazing, from the clean open beach area to a relaxing room. But what made this resort stand out to me the most is the Preferred Club Receptionist, Anika. She got us through the check in process fast and very friendly. As our time there went on, she made a point to interact with us when we walked through the lobby. One day she worked an extremely long shift and when we said good night, so was just as chipper as she was first thing in the morning. She was back the next am, and you would never would of know she was only gone a couple hours. She greats everyone with a warm genuine smile and makes a point to make people feel at home.

We had a wonderful time here. There were a few issues that made me rate it a 4 instead of 5. We went during the off season so they are doing renovations to the property, and of course the construction was right outside our room. We were livid, the noise was so loud and unbearable. We talked to concierge and I also put a scathing review in the Hyatt Inclusive app that night and they moved us to a nicer room on the Preferred side the next day. So, first day was a loss because we arrived around noon and had to wait until 3 to check in...which is standard with these resorts but we were so tired from the travel we just wanted to get settled in our room. The Preferred side was nice..the room was pretty much the same though with the exception of having a jacuzzi on the balcony. The ocean view was lovely. The pool was quiet on the Preferred side, but we were incredibly disappointed to find out they charge for the cabanas...$100-$350 a day! That's so crazy when we spent almost $6000 to stay there a week. The restaurants were good and the entertainment was decent. The only draw back to staying on the Preferred side is that there's a lot a walking back and forth to get to the main restaurants since it's 2 resorts together. Overall we did enjoy our stay and many of the staff were wonderful and made our stay more pleasant. They will drive you on the golf carts if you need it. Billy Love (15 year tenured employee) and Chevaughn were exceptional. We probably won't go back to Secrets though. There's just so many other resorts with better amenities and free cabanas on the beach and by the pool. We go to the Caribbean to relax and lounge by the pool and on the beach so that makes a difference to us. The spa was excellent though. And just a warning if you're thinking about getting married there...it literally rains at almost the same time every day. We saw several weddings get rained out. We went there during Jamaican Independence Day, so that was cool since they had a few celebrations on the property.

Review of St. James Montego Bay, Jamaica I recently stayed at St. James Montego Bay to celebrate my 50th birthday, and I’d like to share my honest experience. Arrival & Room: Upon arrival, it was raining heavily, and we waited about 45 minutes in reception before being directed to our room. As members, we had requested a birthday banner in advance, but unfortunately this was never honored despite several follow-ups. The room itself was in good condition with comfortable bedding, crisp linens, and a beautiful ocean view from the balcony. We also had a hot tub, which was a wonderful extra touch. However, we were shocked to discover two pairs of dirty underwear left in the shower. Given that we were told there were two housekeepers (day and night), this oversight was disappointing and concerning. Food & Dining: Food was available from morning until night, though most venues closed for two hours to prepare for dinner. As a foodie, I would rate the overall food about 4.5/10. The highlight was our rooftop dinner at Breathless, which I would rate five stars—it was by far the best dining experience at the resort, along with the jerk chicken truck (though wait times were long). The grills also had extended waits (25–30 minutes for chicken), which was surprising given that the resort was only about 50% occupied. Breakfast, however, was excellent with a wide buffet selection and welcoming service. Service & Staff: Service was inconsistent. While we enjoyed renting a cabana, there were several times we had to get up to get our own food and drinks. It’s important to note that, although gratuity is included, having cash for tipping made a noticeable difference in service quality. On one occasion at El Pato, the service was so poor and uncomfortable that we left without finishing our meal and did not return. The most concerning issue happened at the front desk. When checking in, staff asked my sisters and me if we were married. When we said yes, they followed up by asking if we were “married married,” and then questioned why we weren’t wearing wedding rings. This exchange was extremely inappropriate, uncomfortable, and left me feeling uneasy about both security and respect at the resort. This is something management should address immediately. Entertainment & Atmosphere: On a positive note, the entertainment options we experienced were enjoyable. We loved the Silent Disco and Bob Marley night—both had a great atmosphere, music, and energy. Overall: While there were some enjoyable aspects—the ocean view, rooftop dining, entertainment, and price point—there were too many missed opportunities for excellence. Between housekeeping oversights, inconsistent service, long food wait times, and especially the inappropriate questioning at the front desk, my experience fell short of expectations for such a special occasion. I will return to Montego Bay in the future, but moving forward, I plan to stay at Sandals to see if they can earn my loyalty.

The experiences we encountered during this trip was so ridiculous I would never step foot in Jamaica. I was so excited to finally experience Sandals since it was highly recommended. From start to finish the staff was HORRIBLE. We were ignored to the point when we asked for help or service at the pool we got big attitudes. One of the staff members told us “ we could get our own drinks “ even though she was going around being friendly and attending to everyone else. We were so turned off by the aggressive remarks that we didn’t ask for nothing. One of the members of the trip wanted to speak to a manager about the service we have been experiencing all weekend , that was a joke, her attitude was worse than her staff. We have been so polite and tried to just wing it but even to the last minute when getting on the bus to go back home from the resort one of the men, don’t recall his name had hazel eyes was putting us on the bus and checking us off loudly said Get on the bus let’s go. He said it so loudly I was so shocked. He seem annoyed and was so aggressive. The only staff member that was nice was a man named Ian and the bartender towards the end she felt so bad for us cause she was the only one that we would try and look for to ask for help. We gave her all the tips we could because it was a breath of fresh air to get a nice person in that place.

Lets me start with letting you guys know that my experience was during hurricane mellisa. From he first time stepping off the plane, 5 star experience sandals lounge with red stripe and red stripe light on tap. The staff all were overly amazing. Then the strorm hit wrecked the the place. At this point I would like to give them 7 stars. The way the staff took care of us during this storm not being able to get ahold of there own families while displaying smiles and comfort for us. I would like to make two huge shout outs to Vernon which I believe was the general manager stayed very professional and also went above in beyond keeping us updated and always accessible. Daneree which luckily happened to be our neighbor was so comforting, informative, genuine, a absolutely breathe of fresh air and again i repeat she was also a person who didnt know if her family was safe or still went out her way every chance she got to make sure we was good and tht includes the whole staff. All the days we wasnt able to fly out was complimentary which later I found out alot of places charged a distress rate ate 700 dollars but not sandals. They fed us everyday 3 meals one being oxtails and and another being surf and turf this is my first experience in Jamaica and sandals. Im here to say the best experience of customer experience I've ever saw. I strongly recommend every visit this resort its worth it. Ill definitely be booking with them again.

This was our first time traveling to Jamaica and visiting Sandals and we were EXTREMELY dissatisfied. We were not made aware that the hotel was under renovations which blocked several views that was promised in the lobby and restaurants. The room was okay - bed was super uncomfortable. I expected more for a honeymoon suite room. My boyfriend now fiancé planned a beautiful proposal on the beach and hired their photographer AND HE MISSED THE MONEY SHOT. The picture of him on his knee on the beach was not taken and the next day when we saw the pictures the staff and manager had big attitudes and we basically had to beg for them to comp us just $400. The proposal and photographer was hundreds of dollars more than that. They wasted several hours of our last night and morning “waiting for a manager” Christopher (one of the 3 managers we talked to) who still couldn’t do anything and had to escalate things more but it would take more time. Staff rude especially at the photo place - DO NOT GET KEVIN AS YOUR PHOTOGRAPHER. It’s like pulling teeth trying to get managements attention. We sent an email to Vernon Johnson the General Manager in hopes to get compensation for the money my fiancé paid for the photographer. Doubt we’d get a response. I am an avid traveler and a travel agent. You are better off staying at a nicer resort where you can’t hear airplanes taking off every 30min.

We went on our honeymoon and I expected a lot more than what we received. First let's start with the room. It was nice sized and right on the beach with a great bathroom. Negatives about the room is the ventilation fan in the bathroom did not work. The AC does not go below 68 so during the day it can not keep up and the rooms feel very humid. Cools down ok at night. Then we also had the honeymoon package added which we did not get. Next the service was decent. Most of the bartenders were fairly rude and took awhile to get you a drink. As for restaurants we tried them all. Nothing really stuck out and really made us want to come back. Our favorite was Soy which is a Sushi bar restaurant but it also had the longest wait. One night almost waited 2 hours just for some soup and sashimi. Now for location it is fantastic, you are literally right on the beach and we spent most of our days in the ocean or longue by a pool until dinner time. Very relaxing and beautiful. I would go back but so upgrades are definitely needed

The room was beautiful, and so was the island. The fact that it is all-inclusive makes planning great and easy. But honestly, it was the people that made the vacation even better. Everyone we dealt with at the resort was so nice and friendly, and always accommodating. If we decide to do another Caribbean vacation, it will probably be with Sandals again!

We went to Montego Bay for our 25th anniversary and everything about the trip was amazing. I must first say that our butler Antonio was the best! He catered to our EVERY need. Not only was it our anniversary but it was also my husband’s birthday. Antonio went out of his way to set up our room with decorations and rose petals across the floor, bed and tub while we were on the beach. My only issue was the food. I truly didn’t like anything but the steak and Lobster.

I will start with negative. Humidity is off the charts. Beds could be softer. Need more trash cans setup. Now positives. Entertainment was off the charts. One name we remember is Super Mario he was incredible. Made you feel welcome and appreciated. To the gal that did omelettes she called me Santa Clause she was great. To the lady that did the pastry, coffee shop she was great. All front desk ladies very helpful. Candle light dinner for our 50th anniversary was memorable. Blue Mountain Coffee on my can’t say enough.

A review on the service at dinner (MoBay Restaurant only) (Positives) A variety of foods, warm, tasty and flavoursome. Friendly, professional hardworking staff. Preference for MoBay restaurant instead of Negril (didn’t like there that much). Second night eating here. Good customer service. Clean, tidy, well presented and well lit dining area. (Improvements) Men’s toilet needs a baby change table Lack of fresh juices, (rather than from concentrated) Caribbean dishes, I feel need to be in its own section, rather than neighbouring another cuisine, just because of the lengthy queues / confusion when wanting to select this option only. Should be a mandatory requirement for all attending dinner guests to gel hands prior to eat / handling utensils. Queueing system on entering into restaurant needs to be better structured. I.e. those awaiting a table, once they have been given their room number / details need to be in one line. Those first entering and giving room details at desk, in a separate line. Drinks (juices) are from concentrated, high sugar, cheap, mass produced. Tavery Lugg (I think his name was!) was great! Fantastic service a polite young gentleman, thank you :-) x

Jordane from the Xamaica restaurant was very sweet! He really is a treasure for the resort, the other staff is like they dont want to be in the resort en like they hate their job and the customers. But Jordane was really sweet, kind and nice to us. We really liked his service. Thankyou Jordane for making our evening a lot better❤️

Ate at the Sumptuori restaurant. Treshana was our server. She was very helpful, courtois and professional. The chef, Jason, also came to the table to ensure everything was going okay. He explained the difference between regular sushi and the uramaki. Everything was amazing. The service was exceptional and the food was great. Definately a return visit is a must.

To celebrate my husband’s 60th birthday I decided to set up a moonlight dinner. To say it was amazing and memorable! The location and ambiance was breathtaking. Our sever Dyandra was very courteous and professional with a great sense of humor. Throughout our dinner,.Ingrid (the manager) continually. checked in with us to make sure things were going smoothly. At the end of our dinner they Ingrid and Dyandra sang happy birthday and presented my husband with a birthday cake. We rate this entire experience a 10 out of 10. We’d like to give a big Thank You to the entire Grand Palladium staff for our making our night so special!

Was served by Sherika In the Poseidon restaurant and she was amazing. Very attentive and really pleasant. Nothing was too much for her. Thanks Sherika for making our dining so effortless. Food here is delicious and freshly made. The fish and chips are a must. Definitely coming back

Tonight I went to dinner at Sumptuori. The meal came out nice and hot, food tasted delicious. Service from our waiter Damien was amazing. He was prompt with our food and removing our dishes and ensured our meal was perfect. Everything was so great here, I would come back every night. Thank you.

This was one of the nicest resorts we've ever stayed at. The entire resort is beautiful and spotless. The pool is massive and there are plenty of chairs and umbrellas. There's also plenty of shade both in the pool and at the 2 private beaches. Take some good walking sandals as the resort is huge and you may be walking alot. They have shuttles rolling around all the time (or you can call for one) but we prefer to walk after eating at the buffet lol. The rooms are modern and updated. We never heard any outside noise while in our room at any time of the day. In the very few times we needed something (mostly bottled water, we drink alot of water) they delivered it within minutes of us calling. Las Brisas Beach is great for snorkeling, you can see lots of fish over near the rocks. The food at each restaurant tasted authentic, but the Indian place was our favorite. The sushi at the hibachi place was some of the best I'd ever eaten. Chef Jamie took wonderful care of us! Shanara at the Mexican place was the best server! The sports bar has ping pong, pool, and shuffleboard which we enjoyed. The coffee shop was a good place to go get a pastry and sit in the AC for a few. The iced coffee is awesome there. I had a sore throat and one of the ladies made me a concoction with tea and it helped instantly. There's endless entertainment and things to do throughout the day and night. We were there in the off season but you wouldn't have known it as they still had shows every night at the theater. We enjoyed the Michael Jackson show the most! During the day they have things like trivia and a bartending class you can attend. Fun, short things to do to take a break from the pool. We attended the bartending class with Mimi, Devar and Junior and we had a blast! Every bar is good and they'll make you any drink you want. All my favorite drinks were made by me requesting the bartender just pick something fruity and make it, I'm not picky! Go see Karaka at the swim up bar or Jevaun wherever he is bartending and you're sure to have a good time! If you've read this far BOOK THE RESORT you won't regret it!

Our stay has been amazing!!!! We are celebrating my mom's 64th birthday!! From the beautiful room, the shows, the food, our escort Holly, pool aqua aerobic activities led by Almondo and the massages at the SPA, thank you Monique, Mylenti and Maheel!!! You all made our visit to the SPA phenomenal!! The Xaymaca show was amazing!! Karaoke and the beach party were a lot of fun!!! All of the wait staff at Nyam, Don Pablo and the Rodizio were excellent!!! Even the team members that served in the shops around the property were very kind and helpful.

Great time! Fun pool activities. Upbeat staff always wanting you to have a good time. Beaches are beautiful with lots to see. Drinks are delicious. Carlyle at the pool bar is awesome! We also love Gary at the lobby bar!

This is a beautiful luxury resort. There are changes underway but it was not intrusive to our week there. We enjoyed the people, the many beaches and the many pools. There was plenty of tasty food to satisfy any diet. Beverages were also plentiful with delicious coffee to start the day and personalized cocktails to end it. 5 stars for sure.

During my stay, I had the pleasure of being assisted by Yanique Samuel, and I can’t say enough about the outstanding service she provided. From the moment I arrived, Yanique was exceptionally courteous, attentive, and genuinely polite. She handled every request with professionalism and warmth, making the check-in process smooth and welcoming. It's rare to come across someone so dedicated to ensuring guests feel comfortable and valued. Yanique’s calm demeanor and attention to detail truly set the tone for a great experience. She’s a true asset to the front desk team and a wonderful representative of the hospitality at Bahia Principe. thank you.

From getting out the van it was great customer service. Jason was very welcoming and helpful, along with Sarah-Lee. The highlight of my stay was Carlyle and Odean Lee, the we’re very welcoming, and humorous! I’ve spent most of my time with Carlyle and Odean because of their personalities.

Carla Coley from guest experience went above to ensure our experience here would be a great one. Because of her constant checking in on us to make sure we were ok we can truly say we lacked nothing. Apart form the grass in the beach, which hindered us from enjoying the beach, this was a fun experience. Should time and funds allow we will certainly be back.

The bartenders are absolutely amazing special mention to carlyle, rashawn, dwayne, ashantae, zidan, cornell, shevonee and a few others. They honestly are so welcoming and have amazing energy. Dont know what to drink ask for a surprise, they’ll never fail to produce something delicious. Another shoutout to the joshua and lamar. Honestly bring such a good energy and very fun to be around.

Asani really came in clutch when our driver fell through for a tour at last minute and always checking in to make sure we had everything we needed while at the resort! Jean Pierre and Sharon were quick and friendly and always had the best service in the Little River Buffet! Aldin had the best drink and very informative while constructing the drink! Lashawna was very pleasant, always smiling and kept the room clean each time and does a great job! Skittles, V6, concrete and Tiffany kept the entertainment flowing and the good times rolling at the pool side each day! Chef Pais was fantastic at the Japanese restaurant! He was very friendly and entertaining made the whole experience more enjoyable.

We stayed for my son's first birthday and I must say from checking in with Odian who was very informative and friendly. Our bellman I don't remember his name but he was great also. The hotel was beautiful,clean and quiet. There was so much to do and I loved that they catered to my toddler. Star camp and the play room was very entertaining for my son he enjoyed it so did we. Our room attendant Ashanique was a gem. The options for food was great and we enjoyed every meal. Our son's birthday dinner was at the hibachi restaurant food was delicious and Carone was also a gem. At the buffet Cassandra,Donate and Jean Pierre were excellent, even Browning who provided our towels at the pool was very nice..My son loved the ladies and they were very friendly to him. For our first family vacation we couldn't have asked for a better experience. Iberostar family thank you.

Absolutely Incredible Stay! The Entertainment Team & Staff Made It Unforgettable! I visited back in June and loved it so much that I had to come back this month and somehow, this trip was even better than the first! My expectations were blown away yet again from the amazing food to the top-tier entertainment. Chef Marcus over at Dutchies is an absolute legend his food is beyond delicious every single time! And I can’t forget to shout out Errol the bartender, who kept the drinks flowing and the vibes high all day long. He’s the best friendly, fast, and always smiling! And then there’s the entertainment crew truly the heart of the resort. V6, Redbull, Too Short, and Sparkles, you four are incredible! The energy, the fun, the way you connect with everyone you make each day feel like a celebration. The resort wouldn’t be the same without you! Can’t wait to come back again soon! This place just gets better and better every time!

I first stayed here back in June and loved it so much that I just had to return and somehow, this visit was even more amazing than the last! From the fantastic food to the incredible entertainment, everything exceeded my expectations once again. Chef Marcus at Dutchies continues to impress! his food is simply exceptional every single time! And I can’t forget Errol behind the bar, who kept the drinks flowing and the atmosphere lively all day long. He’s quick, friendly, and always has a smile that makes your day better! Then there’s the phenomenal entertainment team: V6, Redbull, Sparkles, and Too Short. You four bring such energy, fun, and connection to every moment. You make everyone feel included and turn every day into something unforgettable. The resort just wouldn’t have the same magic without you! I’m already counting down the days until I can come back again! this place somehow gets better with every visit!

From the beginning of my trip to the end it was a great experience. Sha'Fae in the Prestige Lounge service was great as was her whole team. Butler service was incredible with Christhoper/Omar and the team. Drinks were delicious and well made from Mellissa and Shelly at the Prestige Cabana's and Trishone service pool side was amazing as was Cassandra as always. D'Ontae in the lobby drink suggestions and cocktails was great and she is a pleasure to speak too. Traceyann in the Spa massage work was incredible and deserves a shout out as well. Ghorgie from Membership sales was professional and informative throughout the week as well. Bubbles and Smiley in the entertainment crew also always do a great job. Sean at the front is always friendly and provides great service. I will be back!

Decent resort that offers something for all ages. The pool area can get a bit noisy so keep that in mind if you are looking for quiet. Jamaican restaurant on the beach treated our family like royalty. That was the highlight of our stay. It was our Nieces birthday on the day of arrival and we had the pleasure of dining here the first night. The food came out family style and it was great. The chefs hospitality was top tier. For the most part the entire staff was very professional and pleasant. Our housekeeper did an awesome job cleaning our room daily. She was great. Pool was always clean. Italian restaurant was fantastic. The main dining area for buffet food was extremely humid and almost made it unbearable to eat inside. They really need to upgrade their systems and make that area more comfortable to dine especially In warm months. Warning! If you have no intentions of buying a vacation club membership don't do the tour. The concierge will track you down if you miss your scheduled visit. They are also very rude if you do not attend. Beach is nice and not very wide but they keep it clean with plenty of chairs. Also beware of the people who claim pool chairs. They are relentless. Overall it was a nice family vacation.

Too short & Redbull well so welcoming & great with entertaining. They made me feel welcomed and loved. I appreciate the effort they put in to make everyone create great memories! They can dance their butt off & they are funny. My favorite thing about the resort was the entertainment crew, free food & liquor & the activities that were available during my stay.

Rooms are a little tired but spotlessly clean. ALL hotel staff are amazing from porters all the way through. So friendly. Food great in all restaurants but the jerk BBQ, available every day, is amazing. Cocktail menu is extensive and branded spirits available upon request. Fab. Animation team work so very hard and very talented. Really enjoyed the whole experience

Me and my sister both 50 years old stayed for 1 week from 10th September 2025 the complex is small perfect for people with reduced mobility. Top tip take US Dollers not jamaican. The pools are gorgeous with seats all round edges infinity sea views no steps on to beach loads of sun beds swim up bar in main pool big enough to sit and relax while activities going on. All 4 bars staff very friendly and very hard working the smoothies are excellent only went to the main buffet restaurant food ok could do with being a bit warmer and more boneless options staff again could not fault. All staff even cleaners and ground work say hello/ morning the entertainment team are all very hard working and friendly will still chat to you even if you dont want to join activities the games are fun to watch for all ages the evening entertainment is good they are all amazing dancers. The room are basic with plenty of room we stayed in 77 behind the stage yes you can hear the music but it's not to loud. A big thankyou to all of them especially Bubbles, Omar, Marco, Pinapple. Just a few improvements could make it perfect. a set of toilets somewhere near the towel hut grips on the feet of the beds so they dont move when you sit on them option for a matress topper we found the beds hard and lumpy so a topper would help. The lights above the headbourd are low and big so you cant sit on bed to watch tv as you bang your head . The shop is expensive for snacks the bar could have these even sell them thing like mini chedders, twix, nuts. Another idea is some chairs on the beach as some people cant get on the beds also something on when you have riu party's we could not stand or sit for the beach party so could not be involved you could have a video playing the same music on screen so your not sat in the dark and something to do when the neon / white party is at the sister hotel even music videos of a mix of artists not just jamaican. Or a movie night musical playing. A few gaps in the beds on the beach so you can have a full sea views while In the pool and watch the games properly Thankyou for an amazing holiday.

Great overall trip with my spouse, we didn't really have any complaints other than slow room service. Food was great, the resort was quiet-ish, and if you needed a bit more you could easily walk over to Montego Bay. The only other thing I'd mention is there is a lack of communication in what you can do. So make sure you ask, as we found that if you wanted a better night experience, you should walk over to the Montego Bay Resort (which is included for you if you stay here).

I will never stay at RIU Reggae ever again let alone a RIU hotel or resort. Let me start with the good stuff though. Check in was efficient, nice, and quick. We were offered complimentary drinks. Room was clean upon arrival. Me and my party booked with Delta Vacation so we had a shuttle take us to the resort. Also bar staff and cleaning staff are really nice. The breakfast food is really good and the entertainment is nice as well. Now with the bad stuff. This place is definitely not a 5 start resort more like 2.5-3 star. Within 2 hours of being here, me and my sister lost access to our room. Apparently the key sensor was broken…on the second night the same thing happened to our other party’s room. They were told they would be helped within 5 mins which was okay with them. The service man never ended up coming so we all went down to the front desk and asked about it, and they were giving us the run arounds. There was another couple who were also locked out of their room who were waiting in the lobby for over an hour. The manager named Sulyn was behind the desk laughing in our faces. Our friends ended up being locked out their room for about an hour. This made us late to reservations we had. They offered to give us complimentary champagne which makes absolutely no sense because we already paid for that in the all inclusive package…On our last night we were all enjoying the club at the sister hotel RIU Montego Bay about a 3 min walk away. Upon arrival back to RIU reggae we were yelled at by a man saying we weren’t allowed to have friends or guests here. The man was so aggressive and rude about it. Also on our last night me and my sister were woken up in our sleep by a man banging on our door super loud. Scared me but ended up being concierge bringing bags to the wrong room. He laughed about it and never apologized. Honestly there are so many better resorts here. if you do still want to stay at a RIU resort stay at RIU palace or RIU Montego Bay. RIU Reggae is the worse one of the three.

It was my 1st time staying at a resort. It was a fun-filled adventure. The food was ok repetitive but a good variety . The entertainment was the best. The Reggae could've had a little more to do late night by overall it served it's purpose.

Wonderful first experience at a RIU resort. RIU reggae displays the utmost care into ensuring everyone has a good time. The rooms were cleanly, the food delicious, and the vibes were great! Shout out to Bubbles for making our stay there super fun!

Although the staff and entertainment was absolutely amazing, there are several things that were extremely disappointing one being the food. We arrived on a Tuesday and had a difficult time making reservations at the restaurants only to be extremely disappointed with the food. Most restaurants were booked, what they call the steak house restaurant is not a restaurant, it’s outside in the heart behind the buffet. I have never had an experience where all four of the restaurants food was not good sad to say, but the buffet had better food than all of the restaurants. The food did not taste good there was no seasoning. Just absolutely disgusting!! I would never want to stay here solely for that reason. Also, the bed in the room was extremely hard. I had to request an additional four pillows to lay on the bed for comfort. There was mold in the shower in the bathroom, the room had a strong bleach smell and we had to request to be placed in another room. This is definitely not a five star resort more along the lines of a three star resort!

We love this place and will keep coming back yearly. The staff is friendly and very accommodating. I gave 3 stars for the location only because it's an 90 minute ride from the airport on the opposite side of the road and the roads are so small and narrow and the people drive crazy there and I'm used to driving in NY City. If this is on your bucket list or you're just curious you've gotta go.

100% Best resort to stay at in Jamaica. My home away from home. Dive team is awesome. Everyone is super friendly. Warm welcoming atmosphere. Love the entertainment and games. Fire show is so much fun!! We’ve been 7 times. Only negative/ NOTHING drys out here, could use some dryers for guests and fans in the bathroom to get the moisture out of the room quicker, but I know it’s a climate issue, not the resort itself. Love this place. Will be back.

Hedo is a perfect example of "if you know, you know". The staff and the quality of your time spent here is impossible to compare to anywhere else. They ruin future vacations for you in the best way possible. How can you go anywhere else after a trip back "home"? And we always have the definition of VIP treatment from our favorite staff and entertainers. We love Shannakaye, Shanoia, Sassy, Mowayne, Ricardo, Omar, Kameesha, Chantel, Natanga, Marlene, Steven and so many others. Lora and Carmen at the Kama Sutra Palace made sure that we had an incredible experience connecting with ourselves and each other and will always be requested for our future visits. We know to expect our trips to be better every time we visit again. And we can never imagine how that's even possible. But it is and it happens every time. We can never get back soon enough.

Themes and activities could be better. Food was better than my last visit in 2019. More authentic Jamaican selections, Loved that. Long drive. JA needs more roads and bridges. Overall it's mostly clean, welcoming and worth a visit every so often.

The only flaw at Hedonism II is you have to put your clothes on after, to go back home. The staff are all amazing, from the front desk at check in to the nude side beach keeper, keeping the beach raked every day. The place for the most part is well maintained. Staff was friendly, and our house keeper Mrs. Raquel made shure our room was perfect every day. The worst part of our whole trip was having to put our clothes back on and head home.

I’ve been here almost 20 times since 2008. Here are my favourite things: Naturalism and being naked. Do what you want where you want and wear whatever the heck you want. It’s a safe, non-judgemental space and has something for everyone! There is no pressure to ‘play’ here at all. People come from all over the world. Enjoy it all - Quiet private cabanas, play-room by the pool, hot tub, romping shop, sexology classes, parties at all hours. I’ve done it all over the years, quiet private balcony stay, prude side, rude side, full-on steamy exchanges. Every time I go it’s different people and a different energy. I’m not a huge fan of the groups, the rooms, the food or even the staff and entertainment (but that’s just me). I like to please myself and when it comes to pleasing yourself and living your best life - this is as good as it gets!

Your room type and location on the resort can have an affect on your stay. This isn’t my first time here so I’ve experienced different rooms/locations. They have some construction going on in one area near the clothing optional area and it looked a mess. I would’ve immediately had my room changed! The food is good, the entertainment staff members are very engaging and all of the hospitality staff were amazing. When you feel the need to let your hair down, be catered to and be in a non-judgement environment this is the place.

Was told it was an island… it’s not a real island. More like a pile of sticks - man made. Not really worth it. Have to take a motorized speed boat ride. Bargained it down 35/ person from 50/ person. Takes about 30-35 min to get from the mainland of Jamaica to the place. Disappointing. Snorkeled a little as it was listed as a great snorkeling spot. Not really. it’s of grass/ trash in the water surrounding…. No fish in the grassy areas. No coral reef. There was about 10 different types of tropical fish behind the structure though- in the sandy/ not grassy area. Would not recommend this place as a great snorkeling spot. More of a tourist trap. Not interesting.

It was definitely an experience! The food was awesome, the atmosphere was great even though they were very few people there during the weekday we went, and the service from the staff was excellent. They made sure to get ice to make the daiquiri I ordered and made sure the credit card machine came so I could pay with my credit card. There was also a guy there that takes pictures that you could purchase which I did they turned out awesome and he was very very informative and nice!

This fantastic piece of Jamaica is a must see. The food they bring out of that tiny kitchen is unreal, and the people are friendly as can be. You can get your smoke there as well. Swimming is in shallow water despite the bar being a kilometre out into the water, and the ride out by boat is a great experience. You can hire a fisherman to taxi out from black river. The boat was $20usd each to get there and the food is understandably pricey given where it’s being made. Everything has fantastic here. Do yourself a favour and check it out!

Words can’t express how blessed I was able to visit here!!!! Floyd and his staff/friends were so welcoming and made me feel like family! Amazing place to visit! Thank you Floyd!! I will miss you and until we meet again, blessings and love my friend!!

So this place is really cool, you catch a boat to go there and then they cook your food in an old rim and who knows what else but the food was excellent and plated like a 5 star restaurant (don't ask me how they don't put there) anyhow your gonna need at least an hour and a half here or longer because the food took an hour but we just laid out back and napped. Prices are reasonable for what you get since the experience is worth a bunch on its own.

Great experience overall. Definitely worth it. A sandbar in Jamaica 🇯🇲, can never go wrong. I didn’t eat the food but they have food and a bar, so no need to bring anything other than a good time. Make sure you look for Sheldon, he runs a boat service as well so look for his shop.

I loved & enjoyed the experience. Big up Jason who brought me to & from. I even swam in the sea. Each plate in the pic cost $3,500. You can pay in USD or JMD.

Fantastic place to be. Go sit, watch and have a drink and some good food. Collette is the best host. Just love her. Been going since 2008

Amazing fried chicken! Great service!will definitely be back. And the beer was nice and cold

Love this little place in Red Ground. Collette is so welcoming,with a bright beautiful smile always. We stopped in on our visit in January,and just in time as her family was cooling up their dinner. Perfect timing for homemade burritos. They went out of their way to feed the 4 of us and boy were they good. Will definately make sure we're give a call next time and get her to make us some more lol. Motorcycle shop next door provides a new prospective on mechanics in JA, lol. Wonderful little spot. A must visit. We also came home with a priceless beer cozy we will cherish. Thanks Collette for a beautiful afternoon. We will be back to visit next trip. Hugs Becky &Mike.

This restaurant is well worth the trip going off the main road. The food was fresh and delicious. It is truly a farm to table experience. The chef took us around back and showed us his gardens and irrigation system and all the different vegetables and fruits he grows himself. His wife Vivienne was our server and couldn't have been more charming! Hey highly recommend this place and look forward to going back.

Whenever you're in Negril, going to Collette's gives you the feeling that you get when you return to your hometown after being away for years. After your first visit and meeting Collette, you will have that welcoming feeling of having your most favorite sister or auntie that you MUST visit each landing. Always a good vibe and super ice cold drinks. If you make it on a day she's cooking... Be prepared to have the BEST fried chicken in the world!!!!

Don’t miss Collette’s Tours!!! You will have an unforgettable day!!!

Collette is the most beautiful soul you could imagine! She also is the BEST fried chicken chef in Negril, possibly the whole island! If we could give her 10 stars, it still wouldn't be enought!! Don't be fooled, you will not be disappointed!! Pro Tip: call ahead to let her know when you are arriving!!

This has been our resort of choice for several years. The food is magnificent and the location is ideal. The recent upgrades have been appreciated. However the quality of the staff has steadily been declining. The service was disappointing and frankly, the management seems cavalier about it. There will always be stand outs. Talent and conscientiousness speak for themselves. But outside of that, attention to training is key. There has been a steep decline in that department. The room service staff is always top notch. But good luck with housekeeping, grounds personnel and the regular wait staff. I hope that an intervention can be run before the experiences are totally ruined by a lack of kindness, plain rudeness and a generalized spirit of unwillingness. No one is asking for colonial genuflecting, just basic customer service training.

During our honeymoon in Montego Bay, we spent a day at Half Moon Resort, and it was absolutely incredible! From the moment we arrived, we were greeted with the kindest hospitality and surrounded by the most breathtaking scenery. The resort is stunning — peaceful, beautifully maintained, and truly feels like paradise. We enjoyed every minute of our day pass experience. The water was crystal clear and calm, and we practically had the beach to ourselves. It was so relaxing and romantic — the perfect escape for newlyweds. The food and drinks were delicious, and the staff made sure we had everything we needed. Half Moon Resort is luxury, tranquility, and beauty all in one. Whether you’re staying overnight or visiting on a day pass, it’s a must-visit spot in Montego Bay. We left feeling refreshed, happy, and even more in love. ❤️

My absolute favourite hotel in Montego Bay! The property is quite vast and serene. I usually stay by Founders Cove and I enjoy the beach, it always feels like it’s my private beach. The breakfast buffet is fantastic and I’ve always enjoyed the food although it’s a little pricey (at least it’s been consistently good). Despite being right along a main road I’ve never had any issues with noise. It’s a great place for a little romantic getaway or even for a personal escape from daily life

We did not stay at the Hotel itself but visited the SPA. The ladies at the SPA desk were so helpful and friendly with booking us and explaining everything to us. This SPA was a nice experience with being able to visit the sauna/steam room before our massage. The only thing that threw me off was during the massage there was no music going..typically there is like a rain sound going or something like that,

This was our first time at Half Moon, and everything about the experience was impeccable. The property is beautifully maintained, the complimentary bikes were a fun and easy way to get around, and every staff member we encountered was warm, professional, and kind. A special thank you to Joy, David, Claudio, and the entire culinary team at Founder's Cove—every meal was delicious and unforgettable. I had a few special Jamaican food requests and dietary restrictions, and they made it all happen with such care and generosity. I couldn't be more grateful. Founder's Cove was wonderful, despite what some reviews have stated online. We’re already dreaming about our return. Half Moon is truly something special.

We were placed at this hotel for one night by Virgin Atlantic due to an 18-hour flight delay, and I can only say that the resort is absolutely incredible. The grounds are vast, spotless, and truly breathtaking. We arrived quite late, and during check-in, the receptionist had us sign a bike waiver. My husband and I, exhausted from the long journey, didn’t understand why this was necessary and signed it, assuming we wouldn’t need the bikes. However, after exploring the resort, we quickly realised that the grounds are so large that using a bike is essential to getting around. It would have been helpful for the receptionist to explain this to us, as it made the bikes vital for getting from one place to another. Without them, it would have taken at least 30 minutes to walk to the lobby for dinner. Upon being driven to our room by a hotel attendant in a buggy (again, because of how large the grounds are), the experience took a bit of a turn. The attendant didn’t communicate with us at all and drove extremely fast, almost as though he were annoyed by our late arrival due to the flight delay. This was disappointing, especially since we had no idea where we were going. When we arrived at our suite (the Eclipse Room, which was a lovely gesture), we had to go upstairs, but the attendant just dropped us off at the side and didn’t offer to help with our luggage. While we’re not entitled guests, it would have been a nice touch for him to offer assistance, especially since it seemed like an oversight on his part. He didn’t even say goodbye, which made me assume his shift was over, but regardless, the lack of interaction was a bit disappointing. After such a long journey, we were hoping for a little more warmth and guidance from the hotel staff. While we understand they may have been busy, a simple greeting and an offer to assist with our luggage would have gone a long way to make us feel more welcomed. A little courtesy can make a big difference, especially when guests are arriving at night after a delay. On a positive note, once we entered our room, we were in awe. It was beautiful, immaculate, and perfectly appointed. The bed was also incredibly comfortable, and I truly had no complaints about the room. Considering our late arrival (around 10 PM), the kitchen staff thoughtfully arranged a burger and chips for us, and it was surprisingly delicious. The dining staff were wonderful, and we were grateful for their hospitality, especially as we had to use the bikes to get to the dining area and got a little lost in the dark. Fortunately, a kind hotel attendant we bumped into offered to guide us there, which was much appreciated. In the morning, with daylight, we could fully appreciate the luxury of this resort. It’s massive, pristine, and quiet. Breakfast was divine, and the staff in the kitchen area were exceptional. Keron, the smoothie guy, and one of the chefs, known as "Mr. Make it Happen," were particularly fantastic. Their friendly personalities really stood out, and we felt well taken care of. Despite the negative customer service from the first hotel attendant who took us to our room and the lack of communication from the reception staff regarding the bikes, overall, it was truly an incredible and memorable stay. The resort is filled with beautiful palm trees and lush vegetation throughout, making it an unforgettable experience.

This was my third stay at the hotel, and while there are some positives worth noting, the overall service experience left us disappointed and made our stay far less enjoyable than it should have been. On the positive side, the hotel itself is beautiful. The location is excellent, the grounds are spacious, and the pools and common areas are well designed. A few members of the staff—particularly some of the wait staff—delivered outstanding service, going out of their way to be kind, attentive, and professional. Those moments of excellence stood out and made a real difference. Unfortunately, the overall service fell well below expectations. The check-in process set the tone: the staff member who assisted us was neither warm nor welcoming, and instead came across as curt, argumentative, and even hostile. She refused to honor the AmEx Fine Hotels & Resorts benefits that were clearly included with our reservation, despite my providing proof and a receipt. Rather than resolving the issue, she insisted I contact American Express directly—even though I was out of the country—an unreasonable expectation for a returning guest. The way she handled the situation, and her dismissive attitude when I asked about the room upgrade, was a poor start to our stay. Other service gaps continued throughout. Some restaurant staff were polite and professional, but others seemed uninterested, unfriendly, or only became attentive after receiving a tip. At times, it felt like service was based on a quid pro quo rather than genuine hospitality, which is not the experience you expect at a property of this caliber. The room assignment also created challenges. We were placed at one far end of the resort, nearly half a mile from the only open pool. With two children, this was difficult to manage. After requesting a closer room, we were moved—but only three buildings closer—leaving the pool still a significant distance away. To make matters worse, the beach near our room was not maintained to the same standard as the beaches closer to the center of the resort, further diminishing the experience. Lastly, while the food was good, it was very expensive for the quality and portion sizes. Overall, the amenities and a few exceptional staff members prevented this from being a truly terrible stay. But the disappointing service—not just unfriendly, but at times outright rude—overshadowed what should have been an enjoyable return visit.

We didn’t stay here, but we ate here twice on our trip. Being a vegetarian, I appreciate that they have several vegetarian options, not including the sides. They were kind enough to make me ackee without salt fish after breakfast time was already over. Then we went back for a late dinner with a large group that same day. They let us know it was going to be a wait for our food, and it did take close to 1.5 hours to get our food. But it was made fresh and it was delicious. I highly recommend the cream of pumpkin soup and the veggie stir fry. I also liked the virgin banana daiquiri- it was like a banana milkshake. My husband had the guava jerk chicken, which had nice flavor, but it was not jerk spicy he said. At any rate, it was a nice time, and I am happy we were able to enjoy this place.

While passing through Bluefield we stopped by Luna Sea restaurant for lunch. Loved it. I was impressed with the vegan options and ordered the Cream of bean soup and the curried bean stew which was amazing! My wife ordered the surf n turf and said the steak was cooked to perfection and the jerk corn was a hit! We’re planning on coming here for breakfast on our next trip.

If you are looking for total peace and quiet in the nights, this is not for you as vehicles pass throughout the night. Enjoyed the service provided by the staff there. Food was excellent.

Loved it here. It was my first time driving this far on the island. I was coming from Portland. The water was calm for miles, and the food and drinks were top tier. The only complaint was that the TV was at a weird angle in the bedroom. That's my girlfriend’s complaint, not mine 😅 I love that this spot sits right on the rocks by the ocean.

Whether your trip is for business or vacation it's a cute spot and you will be forced to slow down. My check in was great and Sani was accommodating. Some areas for improvement would be: 1. Double check rooms after they are cleaned as food was in my fridge. 2. Consideration for the business customers who have to hit the road early. I was unsure if breakfast was unavailable until I saw a gentleman trying to assist another customer with breakfast menu. Waitress was running late and no one was at the front desk. I guess this is what laid back is lol. 3. There is also an opportunity to change out towels and sheets. They have lost their whiteness and softness. Other than that I would recommend this property for a mini holiday or business travel.

The building is old and is in need of massive renovations. The bar and food is excellent. The staffs are excellent

I wasn’t there to sleep but just to eat and it was amazing. The people where also really friendly.

A whole section needs remodeled. The newly remodeled area was nice but the bathroom was an open concept which made no sense. Also no blankets but had to use a sheet to cover up. I would say about 75% of the employees were friendly and nice, the remaining were rude, didn't even smile at all. Jeonna and Avel with the entertainment team were more helpful than the front desk folks. The overall view was really nice.

Such a fun trip! Everyone was so amazing. Service was 10/10. Good food, good people. Corlando with the privilege club was so great! Dwayne and Hushane (our bartenders) went out of their way to make sure we were taken care of. Cody was great as well. They truly are what made our stay so great!

First off I was grateful to even be able to do anything for my birthday and excited to visit Jamaica. Most of the staff are nice but there a a few young ladies that are very rude. The first incident is when we were talked into a presentation, after declining giving them 9,000 the manager got up and stormed off. Unbelievable! The second instance was in the buffet when we were stopped at the door because we had food with us to take back to the room, the two young ladies at the door were very rude and did not offer any kind of alternative or reason why we could not take the food to our room. Even though they were rude we still wished them a good night and in response we got nasty looks.I am not sure what their issues are but I have nothing to do with them. These are just a couple of examples of how rude and weird some of the staff acted. Why are they so mad? Customer service is not for everyone. The ac in the room could be cooler, there is no room service offered unless you upgrade to luxury, the same food is at both buffets every single night. At this point I’m just ready to go. I will never stay here again and definitely do not recommend. Don’t waste your money.

Just got back from spending 7 days and it was a wonderful vacation. Big shot out to Marvin! Marvellous Marvin is a well deserved nickname! Thank you for everything! The food was fantastic! We had an upgraded room with an amazing view of the ocean! The staff were all so friendly and really made the vacation even better! Always had fresh towels and house keeping came everyday to freshen up our room and fill our fridge ! Was a little apprehensive coming to because I had read some not so great reviews, but our experience was completely different! We also did scuba diving on a glass floor boat. I would also recommend, it was a fun little adventure and responsibly priced. Thank you so much, we look forward to visiting in the future after all the Reno’s are finish!

Great experience for my first time in Jamaica. The concierge and staff were very friendly and helpful. Rooms are spacious and the thick memory foam mattresses are very comfy. Hostess Donte, and servers Jason and Akeem at the Nyam Main Restaurant were just excellent. They made me feel welcome as soon as I walked in. Service was great and food was great. Thank you!

Great service! The sever was excellent. Cassetta loves what she does and of such we felt like the royal family. She is a wonderful person. We felt welcome and Sheneil customer service was superb. She has exceptional customer service skills. My daughter rated the service as a 6 stars ****** I will come back and will invite persons to experience the exceptional service The food was superb Great. Great. Great. Amazing. Wonderful! Excellent. Exceptional

Went to this resort it was over 30 of us, my cousin from England‘s birthday/family reunion. The room was excellent , beds comfortable got a courtyard view service at the pool was great entertainment at the pool was great. Housekeeping was great. Great service from everyone Except the front desk, they were Horrible, rude , not helpful .. they definitely need in-service on Customer Service. We were trying for over two months to make a reservation or get some help in planning this party. My cousin gathered all of us together and yet no one answered the phone over two months email was sent.and still No response. We were finally got some help from one of the workers who pointed us in the direction of.the buffet, The gentleman in charge, Everton was outstanding and saved the evening. Let me also point out that two of the Customer Service reps were very helpful.- Doresha David and Travis Henry. . The head chef in the morning a.k.a. Pastor outstanding and so helpful.and Dwayne. Security was also great. Our nightmare was Customer Service overall, We’re not even aware, or reluctant to tell us what the entertainment was for that evening and the evening head chef Coriam Stewart Who was very disrespectful to me Overall we were disappointed but made the best of it because we have a great family

We stayed at this resort for 7 days at the end of January 2025. The rooms were basic but clean, the beds comfy and the AC worked great. This may be a small resort but the views are gorgeous. The staff was great. This was the 9th time I had been to Jamaica, and this resort had the best food! We also signed up for the Couples Rewards and were able to spend a day at the sister resort down the street, Couples San Souci. That was a great perc as it changed it up a little and made us want to try out the other resort too at another time.

Love location, is space for improvement on service and hospitality. Let start with the good things. Eight rivers restaurant is the best, food is amazing. There is definitely there is the hand of executive chef Valentin M. Staff need training, are few amazing and some they don't have a clue. Water Staff, helpful ,friendly, amazing team. Lovely place ,all together. But . If you forget to leave tips, your room will probably be done poorly. At the bar , grate yang funny team. I dislike the way SOME team leaders treat the staff or treat the customers, Asian restaurants need attention. Food is not what is named. In general, food is not what is named, good but rong named. Lovely location , is space for improvement on service, hospitality

went for 7 nights in september, it's a decent place if you just want good enough food, strong drinks, and a comfy bed, there's nothing lux about this place. Food was mediocre, we had such a bad experience at Eight Rivers, Bayside also was not great, but the buffet and Verandah was good enough. It's definitely not the same high energy smiling crew we've had at other resorts, but no one treated us badly. Infrastructure is dated and rusted, we constantly got "clean" towels with stains on it, but bed was comfy and water was clean. I do wonder if it's cause we paid for the cheaper garden view cause all the ocean view people seem to have a way better experience.

This is a great resort for a getaway, it's peaceful and clean and has a lot to offer if you're one who likes activities. Even though I think the rooms are a bit dated, they are so clean and comfy I really doubt anyone would mind it. I had a deluxe ocean view on the forth building and the walk to and from there was really easy as it's a relatively small hotel. I'm definitely going to be going back as soon as I experience the other couple resorts.

We stayed in a Deluxe Ocean View room, which I believe is located in one of the original buildings. Many of the original features—such as the floor and wall tiles, stair banisters, and finishings—have been preserved, giving the space a unique, boutique-style charm. It truly felt like a classic Jamaican experience. Both the property and the room were exceptionally clean. The staff, despite a no-tipping policy, were incredibly friendly and accommodating. They made an effort to remember our names and checked in on us daily. It’s thoughtful gestures like these that made our stay especially memorable. There were plenty of all-inclusive activities to enjoy. We went snorkeling, took a glass-bottom boat ride, and participated in a tie-dye shirt activity—all of which were a lot of fun. The food was excellent. The buffet changed daily and offered a variety of flavorful options. A highlight was “Jamaica Day” on Wednesdays, featuring a full Jamaican-inspired buffet and local vendors by the poolside selling souvenirs. Overall, it was a fantastic and charming place. We can’t wait to come back.

The resort was beautiful and we had so many great interactions with staff from all departments. However, there were consistently issues with other staff members and entertainment schedules. It just seemed like we were an inconvenience to some of the staff. We had a party of 14 and many of them would frequent the veggie bar for snacks. The staff there was super rude and we felt uncomfortable every time we would go there. Staff slamming their hand down in frustration when we would approach, as if we were ruining their day. We also had one particular server for dinner, who did not want to be there and made us clearly understand how much he was inconvenienced by our arrival. The daily activity schedule looked like a lot of fun, but so many things never happened. We would show up to the place that it said something was happening and no one was there. The overall inconsistency of this resort will definitely keep us from going back in the future. We made the best of our trip and I hate to be a negative reviewer, but I do feel that ownership and management needs to be aware and try to enhance the guest experience. Also, an FYI for anyone who might be going, it says "tipping prohibited" on the website but we regret not bringing much cash. Tipping is very much expected by the staff and that might have played a role in some of the unfriendly encounters. We didn't bring much cash, because we didn't plan to leave the resort and it said on their website that they were not allowed to accept tips. I felt terrible that I didn't have enough cash to meet their expectations of tipping. I know they have the ability to improve things, because there were many great experiences too. But it should definitely be made a priority, because the negative staff will eventually drag down others. I really hope improvements are made for future guests. There's so much potential for this to be a place for people to create amazing memories.

I can’t say enough good things about this resort! My husband and I came here for our honeymoon and we were both blown away. The staff were incredible. Always smiling, happy and the service they provided was nothing short of perfect. From room service, being served on the beach, & every restaurant- couldn’t ask for anything better. It was the perfect sized resort if you’re looking for something smaller and a little less noisy. Don’t get me wrong though, they did have some fun nightlife on the resort!!! The booze cruise was awesome. Everything was very clean and the food was delicious. I would definitely go back!

Food at the El Dorado restaurant is amazing. Mr. Orlando Perry provided great service! Very attentive, polite, and he smells good!...just thought I'd add that! I recommend the Rib eye steak. It was perfectly, perfectly cooked! I mean, PERFECTLY! Thanks, Orlando!

Amazing service by Sherika at the Bhogali. One of the nicest Indian restaurants I've ever eaten at. Nothing was too much for Sherika she was awesome and so friendly. We even got to see her party trick of balancing a wine bottle on her head while pouring my red wine. Would 100% recommend.

Over all our stay at the palIadium was excellent. The staff as very helpful and attentive. The resort overall could use a facelift and some upgrades like some of the other resort but still a great experience. I really enjoy my dinning experience at the el dorado on our last night. Our waiter Orlando Perry went above and beyond and was such a gentleman men. That man deserves a raise!

My husband and I had the best massages with Lois and Tamka. They were so kind and accommodating. They made sure we were comfortable the whole time and gave such a great massage. We felt so relaxed after and got to enjoy the beautiful spa area! We can’t wait to come back

We dined at Portofino at the beautiful Palladium Resort in Jamaica and our server Taj was BEYOND EXCEPTIONAL! He was attentive and never let our drinks go dry. Very charismatic an amazing person. He made our dining experience one to remember and even took pictures for our memories. He's dynamic! Thank you, Taj!!!!

Our stay so far has been excellent. The staff are all so accommodating. We have been treated to great food, paradise surroundings and staff who compliment and smile each time they serve or pass by. Shamay Brown was particularly helpful and chatty this evening. All in all so far a perfect holiday.

Second visit for us as a family in the same week. Food is very tasty and well presented. Buffet starter has a great choice of food. Dacia has been a very attentive server and has kept us topped up with drinks. Tonight bar lady Tanisha has made the best Bob Marley cocktail I have had on site so far…. and I’ve had a lot of them!

The plus Located 10 mins drive from dunes fall, worth a visit! Nice and plenty amenities. Beaches are nice and not overcrowded. Food The buffets don't have any variations daytoday and are pretty mediocre, some cold dish are still frozen and not fully thawed. Deserts are good. Only managed to get booked for 1 restaurant for 3 days I stayed, steakhouse. Again a bit subpar compared to normal restaurant. Room 1 Cockroach 🪳 spotted inside the room!! Floor is a bit sticky and not that clean in general. Service is okayish, though probably near mid to lowish for hotel/resort I've been to. Honestly, overall I'd probably not recommend it to anyone all things added. Cockroach alone is a big letdown. I understand weather can contribute to this but I've been to many similar weather country/resort/hotels and never had this problem.

I just came back 2 days ago and where do I begin, If you’re 18-40 and like a party holiday/atmosphere this is the place for you. Non stop drinks 24 hours a day, food and picky bits to sober up when needed. Good music to keep the vibe going. All bar staff are phenomenal and will literally make whatever you want upon request. Majority of staff seemed to love their job, very pleasant, willing to help and a laugh, however you get the odd few who act like you forced them to come to work. Honourable mentions to the lady in the main restaurant who knew our drinks order by the end of the trip, the maintenance man who assisted in breaking the lock on my suitcase the first night because I lost the key & Keron the housekeeper who done a spectacular job at cleaning our room. Finding a driver outside the hotel is a lot cheaper or just walking outside the resort you can get a taxi for between 150-300 jmd. The excursions we done were very close to the hotel so it wasn’t a problem at all. Our longest trip was to the airport which was about 1.5 hours. The rooms were decent, does need a slight touch up as our bathroom doorframe was literally hanging off but outside of that the room was very up to date. The food was great, could do with more pepper/spice but understandably they have to cater to everyone, so I mostly stuck with the Jamaican food which was very well seasoned. But the cheese pizza was 10/10 best pizza I’ve ever tasted. The hash browns at breakfast were also incredible, super crispy on the outside. Nightlife was also good, but not as active as Kingston so we took a drive up there on weekends. Overall if you’re looking for a quiet resort to relax then maybe try Riu Negril, if you’re looking for straight fun and vibes then Ocho Rios is the one for you.

Positives: Great entertainment, I really enjoyed the Micheal Jackson tribute and White party. Even my mom danced the night away. I’m also happy we got to take a photo with MJ. Enjoyed the pedal boat, didn’t get to use kayak due to the weather rating. The sea looked calm and it was sunny so I’m not sure why there was a yellow flag rating. If you need a shot of adrenaline and love thrills the slides are for you. The pool was great however my vision got blurry after. Out of my group this happened to me only. I do recommend goggles just incase your eyes are sensitive, was not a nice experience. I loved the different cheesecakes and cheese options. Only downside was we were unable to eat take food outside the main cafeteria. I appreciated the long lunch hours because I tend to get caught up in activities and by time I get back it lunch would normally be over elsewhere. The martini guys on Saturday night by the main restaurant were really nice and understanding. Negative: Room service was okay, the guy who cleaned our room was respectful and helpful. He helped me look for my phone when I lost it, (I found it after). Issues were the refrigerator which didn’t work, I did mention it to customer service and had one of the door lock servicing guy call maintenance about it. Issue wasn’t resolved. The drinks we initially received in the refrigerator were expired as well. I used my own soap to bathe however when I tried to use the hair & body soap to wash my hair there was none. The conditioner bottle could nozzle should be cleaned, it has old thicken conditioner on it. The iron is also faulty. It leaks when there’s water in it. I only had bad experience with one staff, he shouted at my sister and I to move and rudely waved us off. He is a chef in the St. Ann Main Restaurant who prepares the eggs according to your taste. I wasn’t aware I couldn’t pick up the mushrooms because when I pointed out we couldn’t reach them from where we were a guy by the stove said come get them. We moved to the side by the ingredients when the chef shouted at us. In conclusion, I would recommend Riu for the entertainment and activities.

So when we first arrived at the hotel that night check in was not all that good. The reason being is when I booked a trip I booked for two twin beds and when we got to the reception she said they do not book room by beds they booked by View which did not make sense! If you book by view how do you know what type of bed is in the room? So she wound up putting me and my friend girl and a king size bed that we had to share. She showed very little empathy! And the only solution she offer us was to sleep in the king size bed that night check out the next day at 12:00 and hope that we get a room around 3 or 4:00 with a twin size bed! We just decided to keep the full size king bed and make the best of it! So aside from that the beds in the room were a little hard and they had a little couch that looked like it had just been pulled off the trash can literally it was dirty and full of rust! So we didn't use that. Aside from that everything else in the room was nice they did provide you with unlimited alcohol in a mini bar and sodas in the refrig that they replenished every day and also water bottles. Housekeeping was on point they would come in your room when you had the green sign on the door and make up your bed clean up your room and replenish your towels they were really good with that. The hotel do you have some activities they did have where you can do excursions which was really nice. They do have an on-site Spa which is really nice end a gym. The other thing that I found odd was that I don't know for some reason they don't have an ATM on site, so you have to walk across the beach to go to the other side to a small restaurant and use their ATM. Look for the most part all of the workers were really nice the food that they provided was good for but I was hoping for a wider range of Jamaican food. They mainly have more American food I guess to cater to the tourists and stuff like that, but I would think that tourists would love to taste more of the island food!

This is a 2 star resort at best. It is most fitting as the rooms and overall decor of all buildings with rooms are on par with a motel. The drinks are watered down, the food is mediocre, the plumbing system is terrible, there are roaches in the main dining restaurant on tables and chairs as well as big cockroaches all over the hotel walls. The furniture in the junior suite and suite rooms are old, dirty, dark and creaky. The curtains are dirty, the pillows are flat and haven't been replaced in years. The elevators here are the worst I’ve ever seen at a resort. They are small, make lots of noise, doesn't have ventilation and are always dirty. The property is in dire need of an entire gut and renovation as well as new management. For the amount of money spent to stay here for a week, I should feel like I am in a clean and comfortable environment that promotes rest, relaxation and fun. The fun part is the only thing given here. I would not recommend this resort to anyone. This entire property gives me creeps and I truly want every single dime back that I spent to be here.

The service was excellent. All the wait staff were courteous, pleasant and accommodating. Food was great. Entertainment was top notch. Entertainment team was high energy and engaging. Just need a nightclub for after hours partying. Housekeeping was respectful and responsive.

All round a lovely holiday. Food is good. Service in restaurants good too with attentive polite staff. Rooms clean & satisfactory for the whole stay. Gorgeous weather obviously. Just 2 little downs. Customer service are abrupt & unresponsive in their personal manner. In spite of this the 2 issues we had were resolved. (Broken hairdryer & bathroom light switch). Thank you. The quieter pool I’m sure used to be an adult’s only? It is no longer a quieter pool due to rowdy families & unattended screaming children. Plus being allowed to drink alcohol in the pool even though there is a separate swim up bar next door. I think it would benefit from adults only & a specific noted “quiet pool”.

We spent a week during the holidays there. I think it is a fine resort. Here are the pros and cons. Pros: -The staff were very attentive, kind, and always willing to help. - The resort was very clean. -The shower had good water pressure and worked well. -The food was not excellent but decent overall. The jerk chicken stand near the beach was a highlight, and the smoothie bar was good, though it didn’t have many options. I also liked the ice-cream machine in the buffet! The drinks were okay, but higher-quality liquors came at an extra cost. Cons: -The resort is quite far from Montego Bay Airport. If you’re traveling with a tour, keep in mind that the bus will stop at multiple resorts to drop off other passengers before reaching yours. The ride typically takes around t3 hours, but due to an issue, ours took 4! If that sounds too long, you might want to consider booking a private transfer—we did that on the way back, and it was much more convenient. -Although the resort is large, it feels a bit old and outdated. Some parts need renovation. However, it is kept very clean. -I appreciated the resort’s quiet atmosphere as an adults-only getaway, but at times it felt too lifeless. The entertainments were limited and not very engaging, and there were no special programs for Christmas. -Despite being in a tropical country, the fruit selection was surprisingly limited—mostly just cantaloupe and pineapple, with the occasional addition of watermelon or apples. There were no lemons or limes anywhere in the resort! I once ordered a mojito, but they couldn’t make it because they had no mint. The restaurant options also lacked variety.

This is was my 3rd time in Jamaica and second stay at Jewel Paradise. This was a solo trip that I was taking to relax and celebrate my birthday. It's the perfect spot to unwind and relax with peace and quiet! The staff was always accommodating and willing to go the extra mile to make sure your stay is enjoyable. The bartenders were all nice and entertaining. I want to give a special thank you to my two favorite bartenders. Renard and Marlon went above and beyond to make my stay special. They kept me laughing and smiling and I enjoyed my time with them. They made my vacation for me! I had a wonderful Holiday and can't wait to return.

Below standard rooms. Outdated and over used. Toilets flushed 50% of time and shower leaked everywhere. Liquor drinks were basic. Anything upgraded was being charged at 8 US dollars. Beer was being served warm at best and in a dirty plastic cup. Food was also basic with no effort by this resort to do anything special or different at Christmas breakfast or dinner. Total lack of effort. This resort seems to cater to the “day use” locals from 9 am - 6 pm. Good luck getting service by staff at the restaurants near the pools because they will be busy catering to the local users above the tourists who have paid huge to be there. Totally a frustrating resort to be at for 10 days. Feel cheated out of a large amount of $$. This was our 4th time to Jamaica and we have never experienced such substandard food. No seafood anywhere unless you want to pay for a private meal including a bottle of wine, but get ready to pay the “extra” again. This resort is all about saving $$ and overcharging for what you believed you already paid for. I would not recommend this place for a vacation. Go elsewhere!!

The Jewel Paradise Cove is a small outdated all inclusive resort and hours drive from Sangster International Airport. This is an older resort so you’re not going to find the “most updated anything” the rooms are older and a bit beat up in some areas though they are very clean. The food is kinda of hit or miss. I’ve always enjoyed myself. I come for the scenery and location. Tons of trees and plants. You really feel like you’re in Jamaica. Yes I wish it were more modern in areas but I do love this place even though I’m giving it less than 4 stars. I’m just being honest! Come to the Jewel for beauty enjoy the quiet in this truly unique property!

What an amazing time we had! The staff, service and the FOOD were the best we have experienced. This was our 3rd time to Jamaica and we love it! We stayed at Sandals and at Jewel the food was 5++. Our bartender that we were with Raymond A+++++++++++ all the way around. All the staff was amazing and helpful and our room was cleaned every single day! The views were stunning! This is our new go to resort. We are already planning on next vacation for Oct 2025 with friends we met at the resort. If you are thinking whether or not to book it.....BOOK IT!!! You will not be disappointed at all!

Lovely visit Parking was a bit of a challenge for check in. The Front desk was really professional and friendly. The place never felt over crowded and there was always beach chairs . The glass bottom boats was included in our package. The guides were knowledgeable. Food was OK nothing to write about. Overall was a lovely weekend.

Staff are outstanding - friendly, professional, nothing is too much just such a wonderful group of employees. Whoever is hiring and training is doing an excellent job. The staff are what makes the stay a 5/5. The entrance and surroundings are beautiful. Some areas of improvement: 1. Signage - the sign on main road needs lights and/or be made larger as easily missed. 2. Drive up to hotel - road needs resurfacing and plants/trees as looks like waste land. 3. Staircases to rooms - re paint needed. 4. Room - although very clean the room (133) was very dated. I was warned in advanced but always like to experience for myself, I have to agree. The bathroom was very clean. Unfortunately, the tropical storm caused leak in room and you could see a large water bubble on wall and brown streaks on wall which we assumed was from water leaking as same area we had water leaking on us. Disappointedly the AC has to be kept on if not the floor became wet (end of sheets were wet ) although yes nice to have AC after coming in from sun at night for us the sound from AC and temperature dropped so it was too uncomfortable to keep on whilst we slept. Unfortunately even after 2 visits by maintenance our TV remote did not work for the duration of our stay (1 week). 5. Food - lovely and good choices. The cakes were delicious. However in the cafe the food was always just about warm. We had to ask to have the food heated. The burgers from grill section were delicious. 6. Location - a bit too secluded for us, we prefer being able to go for walks when on holiday. Overall...I would recommend if you want to be away from a lively town like Ochi Rios. Although, I have stayed in more up to date 4 star rooms this is compensated by the wonderful staff. I want to say a Big Thank You to them all.

We had an absolutely incredible stay at Riu Palace Tropical Bay! From the moment we arrived, the Riu team went above and beyond to make our trip unforgettable. Every single staff member we encountered truly impressed us with their warmth, professionalism, and genuine care. Special shoutouts to: • Lyana, Krystal, Sharon, Alecia, and Bianca at the lobby bar – you made every visit so enjoyable • Gregory at the pool bar and Romain at the night bar – your service was exceptional • Omar at the steakhouse and Samuel at the Italian restaurant – the à la cartes were absolutely top-notch, and Samuel got us in seamlessly • Edgar and Junior, the chefs – your dishes were outstanding, and we could tell you put so much care into every plate • Laura by the pool and beach – thank you for your friendly and attentive service • Judith at the beach – the little touches, like bringing me water to stay hydrated, made a big difference Every interaction went above and beyond expectations, and it’s clear the team genuinely cares about making guests feel special. The à la cartes were excellent, the drinks were perfect, and the atmosphere was relaxed yet luxurious. The beach was outstanding. Water was so warm, no seaweed at all. We left feeling so impressed and grateful. Riu Palace Tropical Bay is a must-visit, and the staff alone make it unforgettable. We can’t wait to come back.

This place was fantastic! The beach is pristine, the food was incredible and the people were amazing! Everyone was super friendly. Highly recommend visiting. It was the best all inclusive that we've been to. Also if you have food allergies the staff are super accomodating and it was really wonderful to have gluten-free options.

Loved everything about this place This is the best Riu I’ve been to so far. The food was great for it to be resort food. I usually starve on vacation but I was so stuffed from everything. Staff is wonderful and attentive My rooms were cleaned so well every day and were consistently checked on by staff. I will definitely be back even tho it’s a tad far from the airport

We spent 2 weeks here. We also had our wedding here. Sophia the wedding planner was amazing and made our day simply perfect. The hotel was lovely. Servers in the buffet were fantastic an absolute credit to the hotel. Santol, Karen and Damien are amazing rhey absolutelymade our stay a true pleasure. Bar staff were super friendly especially krystal in the lobby bar. Our maid did a fab job on our room daily and a pleasureto chat with. I would definitely stay here again just for the server's! They absolutely made our time there unforgettable. The beaches are amazing. We will definitely be back

The hotel is a little worn but not in anyway a deterrent for not going. Hotel staff are top notch and the reason this was our 4th visit to this resort. The resort is smaller, so it's easy to navigate. The service from the wait staff was impeccable. From the grounds keepers to the maid staff, everyone was friendly. We will be back in 2026 to visit our friends.

Last minute girls trip required us to choose this resort as a last "resort" but it worked out. Some of the staff were pleasant, but what I enjoyed most were the options at the buffet for dinner, lunch, and breakfast. The beach and pools were also kept impeccably clean, and staff to address room concerns were always on hand. What I did not like was how the sink was on a weird slant so that excess water would accumulate with every use, the inability to get a reservation to any of the restaurants on site for our party of 7, and the inconsistency in service from one staff member to another (some extremely friendly, while others acted like we were bothering them). Location is 1 hour and 20 mins from montego bay airport, but if you book through the hotel you can get a free transfer, however the service of the driver was a little less than I wanted for my ride back, so I opted to use Tony's Tour for our return to the airport upon checkout.

We have holidayed in many destinations and hotels and this holiday was the best holiday we’ve had in years, not only was the beach amazing but the staff at the hotel were the best. We were welcomed warmly and taken care of by the staff, shout out to Krystal, Bianca and Alecia at the lobby bar, Andrew at the adults only swim up bar, Jelani who bought our drinks regularly to our sunbeds and Maxwell who took care of us in the buffet restaurant at breakfast and lunchtime. Mikeisha our cleaner was so friendly and did a great job of cleaning our room. We spent more time at the beach than we usually would on holiday due to the beach being absolutely beautiful. The buffet restaurant was the best buffet we’ve ever had at a hotel. We can’t wait to return to this hotel again, it may become a regular destination.

The atmosphere was nice and the staff was very friendly. I felt safe and the grounds were kept very clean. However, the lighting in the room needs improvement, so getting ready was a bit annoying and the rooms could do with some updates. The food was good though I only ate Jamaican food so not sure how the “international” food tastes. I will say that they could add an additional buffet and late night/ 24/7 food option as late night food was pretty limited. Additionally, there was a lot premium options to pay for which was weird since it’s an “all-inclusive resort.” Overall my friends and I had a good time.

This all-inclusive resort is overall good, though I expected it to be exceptional. If you’re looking for an international-style resort in Jamaica, this is the place. But if you’re hoping for a truly authentic Jamaican experience, it may fall short. We originally booked for the Jamaican feel, but were a bit disappointed—especially with the food. I’m not saying the food was bad, but it lacked authentic Jamaican flavors. Service was also noticeably slow almost all the time, which took away from the experience. The only restaurant I truly enjoyed was the buffet at Choicez—the steak there was to die for. On the other hand, the worst place we visited was the hibachi restaurant. The food wasn’t great, and while we were still eating, the waitress came and took my almost-full drink without saying a word. At that point, we stood up and left—definitely a horrible experience. Our balcony overlooked the family side (Ziva) even though we booked adults-only, which wasn’t ideal. For the price point, the bathroom and toilet also felt fairly average. That being said, several individuals truly went above and beyond to make our stay memorable, and they deserve recognition: • Alicia, Malique, and Mark – always welcoming with a smile • Sheldon at the jerk hut • Elvis on the beach, for outstanding service • Terry-Ann and Tiana at concierge, both incredibly helpful • Jason, chef at Calypso • Anthony, our waiter at Fuzion • Tricia, Kemona, and Prittanya from the Playa Collection team • Jdarling at the cigar shop These individuals made our trip special despite some disappointments. Their service stood out and reminded us what true hospitality feels like.

The stay was overall good. We booked a swim up room and the views were great. We fairly enjoyed our pool daily. My favorite part of the trip was the hookah. Monique the assistant manager at the hookah stand made sure our hookah was full and we enjoyed it every bit. We were very grateful for her service. Also Malcome who works by the pool was also very generous and kind. He ensured our drinks were always full. As a girlie who always stays at the Hyatt this was one of the better resorts but it doesn’t beat the Hyatt Ziva in Cabo. I didn’t like that there were no options to upgrade wristbands for better liquor choices. We had to go off the resort to get a quality tequila the Jose Cuervo was giving us a headache. Still there are some things that can be improved. The room cleanliness can be a little better and the room service was a little slow but overall it was a decent stay. We had dinner at one of the restaurants and I want to highlight the lamb chops and lobster it was amazing. The driver the hotel assigned us to was Delano and he was amazing!! He took us all over Montego bay safely! Overall I would rate it a 8/10 I will be bringing my family back for Christmas.

Great location! The resort is very close to the airport and on a main thorofare. Beautiful facilities. The rooms were large but a little out dated. Most of the staff were friendly and courteous. French restaurant had some personnel issues with those hosting on September 12, 2025. The hostesses had unpleasant dispositions and had rude facial expressions and comments. Extremely different experience with the staff at the buffet. The staff there were incredible. The servers and hostesses were friendly and pleasant. Met the chef who assisted with special meals as a member of our group had numerous allergies. Overall the experience was truly great. Don't miss out on the jerk restaurant and the nightly events!

Cons: I disagree with the 5-star rating. While the rooms are acceptable, they are extremely humid, and there was a strange smell coming from the AC vents. Additionally, the hallway carpets are filthy, showing clear signs that they haven't been replaced in quite some time. The food options were decent, but at every restaurant we visited, they were almost always out of something or missing ingredients. I also noticed that room service trays were left outside doors; for instance, a guest next to me left their tray out at night, and it was still there in the morning. While this may not be a concern for everyone, to me, it's a red flag—potentially indicating a roach problem. Lastly, the hallways leading to the rooms have an odd smell, and the lighting is quite dim. Pros: resort's outdoor areas are beautiful, and I spent most of my time there. I loved the beach, the pool, the swim-up bar, and the entertainment. The staff provided excellent service, showcasing great Jamaican hospitality. The spa is outstanding as well. I had a massage overlooking the beach, and it was amazing. The spa facilities are very clean, and the staff there is incredibly friendly. To sum it up, I would definitely stay here again. Personally, when I'm on vacation, I only use my hotel room for sleeping. However, if you prefer spending more time in your room or plan to stay for an extended period, I would not recommend it. For me, the beauty of the resort's outdoor spaces outweighed any drawbacks I noticed

I just came back last night from a 6-day stay at the Hyatt Zilara for my birthday. This would be my lowest rating, all-inclusive experience I've had. For reference, I've been to six. Rooms: They offered us a room upgrade upon checking in, which we were appreciative of! It was very spacious and overall nicely decorated, but beware of the lighting in some of the rooms, which was very, very dimly lit Food: Not a lot of quality options for pescatarians or vegans. The quality overall of the food was ehhhhh, and beware that this is labeled as an all-inclusive, yes, but there are lots of item options on the food and drink menu, that's an additional charge. eg certain reds, white, beers, shrimp, steak,etc The late-night options, 10 pm and later, had no fish options; room service included, and there is a $10 charge every time you order room service. Service: Some of the waitresses were so rude, especially when we were requesting additional items for our table, ex. ketchup or even another drink, NO ACKNOWLEDGMENT that they heard us, or you can see they are physically annoyed, but the request would eventually be done.....eventually I do want to recognize a few employees who were truly helpful and so friendly! **SAMANTHA**- BY THE POOL OR BEACH- Very nice & warm, always has a smile on her face, the first person that truly gave us good service. **ELVIS***- BY THE POOL OR BEACH MOST DAYS- exceptional service, went above & beyond to make us feel special each day we saw him. ***ANGELITA***- BY THE POOL- So nice and sweet, she made sure that we were always good on our days by the pool. The night of my Birthday, we paid for a decorated"Beach dinner" that ended up being on a Gazebo by the beach, no decor, etc. They were late with the pickup, gave no forewarning or update, and we had to keep requesting the front desk for an update ourselves. Also, at the end of the dinner, it turned out my BF paid for a birthday cake that the waiter forgot to bring out, and when she reminded him, the cake was then brought out, and my name was spelled incorrectly. The next day, my BF went to let them know about all that went wrong, and they did offer us half off on the dinner. Overall, I wouldn't recommend this resort to anyone in my circle.

The rooms were very dated . The first room we were in was musty and several things were broken. They were nice enough to move us to another room but that leaked when it rained, which was every day. The other down side is the persistent asking of what are you doing today which honestly got on our nerves. But other than those things, the pool was gorgeous , loved having access to each hotel, I DREAM about the breakfast porridge , the beach water was amazing minimal seaweed, and the good overall was very good!

Review of RIU Palace Jamaica From the moment we walked in the door until the day we left, the staff at RIU Palace Jamaica was absolutely amazing. They were warm, welcoming, and always went out of their way to make our stay enjoyable. The property itself was very well maintained — we constantly saw cleaners out and about ensuring the grounds were spotless, safe, and inviting. The entertainment crew was truly the highlight of our trip. They brought so much energy, fun, and laughter that they made our stay incredibly memorable. The buffet was another standout, with an incredible variety of options. My tip: go within the first hour for the freshest selection. The drinks were also excellent — strong, flavorful, and plentiful. The beach is on the smaller side, but it’s kept very clean and still makes for a relaxing spot to unwind. Our Junior Suite with an ocean view was absolutely breathtaking — clean, spacious, and comfortable. If I had to mention one downside, it would be the mosquito spraying. There was no warning given when they sprayed, and as someone with severe lung issues, the smoke was overwhelming. It even set off the hotel’s emergency system, which shows how strong it was. A simple heads-up would have made a huge difference. Overall, though, RIU Palace Jamaica exceeded expectations and gave us a vacation to remember. Between the staff, entertainment, food, and stunning views, it’s a place I would absolutely recommend — just be mindful of the spraying if you have sensitivities.

Despite a rocky start to our stay, we had such a wonderful time. I’ll start with the good bc our overall experience was amazing. The location was nice bc after a long 12 hours of travel is was a quick 10 minute ride to the resort, the resort is clean and is constantly maintained by staff all day long. The entertainment team AMAZING! Genius, Astro, String Bean, Denaro, DJ Unstoppable, Bubbles, & Mario these guys work super hard but keep the fun times going. We enjoyed the daily pool dance/aerobics, games, and evening entertainment. For those of you making such a commotion about Riu being loud and for people who just want to party, you definitely did not do your research. Riu is a hotel that thrives on their entertainment so it’s your fault for not choosing the right hotel for you. For dining Biggie Don gave us incredible service nightly and she seemed to be training Rhonda which did a good job as well. I’ll end with the reason it was 4 vs 5 stars for us…after traveling a long overnight 12 hours from California, we were told we were too early for checkin (11am), we upgraded to an ocean view room and was told that they will try and get it ready quickly for us. They gave us our bracelet and we went to go get a drink and enjoy some lunch. We returned 12:30 and told us it still wasn’t ready but trying to get it ready. We sat in the lobby from 12:30 until 3:15 and literally watched every single person get checked in and escorted to their rooms. We asked about our room another 3x until they changed our room for the 3rd time and at 3:15 (15 minutes after check in time) took us to our rooms. That is not the proper way to treat your guests and not the first impression you want to give. If you are looking for a nice resort with a lot of activities then this is the place for you!!

We celebrated our anniversary at Riu Palace Jamaica and had an absolutely unforgettable experience. The resort itself is beautiful, but what truly made our stay astounding were the amazing staff members who went above and beyond to make us feel special. I especially want to recognize Chef Cindy, she went far beyond her role.To our surprise, Chef Cindy went out of her way during dinner to bring us a cake, making our anniversary evening extra memorable. That gesture may seem small, but it showed her genuine heart, thoughtfulness, and dedication to making guests feel valued. She is a true asset to Riu, and I sincerely hope her leadership sees how important she is to the team and overall guest experience. Every morning, Khadene crafted fresh juices and even made a special juice just for me—it became one of the highlights of my mornings. At the steakhouse restaurant, Nikki, the greeter, kindly accommodated us with a reservation when we didn’t realize one was required, ensuring we didn’t miss out on a wonderful meal. And each morning, Kimberly greeted us with a smile while making the most delicious cappuccinos at the lobby Cafe. Every single interaction showed genuine care and hospitality. The staff at Riu Palace Jamaica made us feel truly welcomed and celebrated. We cannot thank them enough and highly recommend this resort for anyone looking to create lasting memories.

Had a Ball! 🌴 Everyone here is so nice, and the place is absolutely beautiful. The food is really good—though honestly, it’s even better on the Montego Bay side. Luckily, if you’re staying at the Palace, you can visit all the sides. The only catch is you can’t eat dinner over there. Overall, I’d still give this resort a 10/10. My only complaints are that the pool closes way too early—it shuts down at 5 PM every day. I think that’s crazy! Especially since the DJ is there until about 4:30, and once he leaves, the vibe just dies. They might as well keep it open until at least 6 or 7. Other than that, everything was really nice, and I’d definitely recommend it. 🌺✨

Our vacation was met with great service everyday. My birthday was celebrated well. The steel band experience was awesome. The hotel entertainment crew were the best. Food was great everyday. There were different foods to choose from each day. A few minor issues: lack of wash rags on most of the days. The waterfall shower head needs replacing.

We Loved the resort! Friendly staff, the resort was clean, food was great. Shout out to the entertainment guys! The only complaints we had was not enough cover for the beds and there was no microwaves. Overall Great Resort and Staff. Honest people too. My husband lost his wallet on the beach and the staff logged it and one of the staff saw my husband looking for it and recognize him and returned it to him. We will back.

If we could put 10 stars for the service we would✨✨✨✨✨✨ Riu Palace Jamaica has become like our home away from home. We were celebrating our birthdays & knew this hotel was our number 1 choice. We had some hiccups at check in (a policy they have that definitely needs to change), but the service we received from the wonderful staff over ride those issues. Nicky who works at the restaurants, Riu needs more staff like her, she makes you feel so welcome & goes above and beyond to ensure her guests are comfortable & happy. Horace was superb too and so many others that makes us feel at home. Audley is so great too for breakfast and lunch. I admire how the staff knows their guests & pays attention. Riu Palace Jamaica have our hearts & will always be our number 1 choice in Jamaica 🇯🇲

Everything about Travelers Beach Resort was fantastic. My son & I stayed in a two bed first floor rom for 5 nights in June, we had the time of our life. The resort is small, tidy, & I felt secure there. The ladies & gentleman at the front desk were helpful & friendly, the maintenance men & housekeeping ladies were kind! Ours servers were always top notch! We felt so blessed to have found this magical little place!

I had a fantastic time staying at 'Travellers'. The place is amazing with leafy colourful auroras and fabulous views. Easy access to the white sandy beach, on site swimming pool, gym and other entertainment facilities too. An extremely beautiful, peaceful, calm and tranquil place. All of the staff there were wonderful, friendly, pleasant and approachable. Always ready to help and assist if needed. I have already recommended 'Travellers' to family and friends.

It is always a pleasure to visit Travellers when I visit home. It’s an even greater feeling to be valued and remembered. The Wellingtons have done an amazing job selecting the staff- they truly do enhance the experience. The hotel is located near Negril town centre, right on the beach and in a tropical garden. The grounds are beautifully maintained, they have a full service gym, refreshing bar and delicious food. I don’t know what else is to be desired. This is my fifth trip to the resort and they won’t get rid of me. I tell everyone who visits my hometown to go to Traveller's if they desire a unique and personal Jamaican experience! Some honourable mentions Romeo, Khaleel and most importantly, Abigail at reception, and please forgive me if I forget anyone but big thanks to the bellhops, housekeepers, reception staff and everybody who made our trip enjoyable. We can’t wait to bring a bigger party in the future. Take care for now ☺️

Really nice resort. Wonderful views for watching the sunset. Location on the beach is great and the supermarket is walking distance. The nightly entertainment including karaoke, a DJ and singer was very good. Our room with a kitchenette needs to be upgraded. There were no cupboards to store utensils and dinnerware. We were told they are in the process of doing more upgrades.

We loved this hotel. Right on the beach. The pool is great with a swim up bar. The rooms are comfortable, clean & staff is incredible & so accommodating. The grounds keepers keep the landscaping on point and you can tell everyone took pride in what they did. The restaurant onsite is amazing and you’ll find it is one of the best on the 7 mile beach. The view you get during breakfast, lunch or dinner is hard to beat. We like everything about this hotel!

We stayed here with my family for a quick getaway, where we checked out today, the and room, the service, the food and atmosphere was amazing. I must also add that today, I happened to leave two items at the hotel when I checked out rushing to another part of the island for a wedding, and when I noticed, we were so deep into our drive that it was not possible to turn around. Upon calling the hotel, the lady I spoke with (I cannot recall her name but she was amazing) made sure that she found a solution for me. She was able to find a taxi guy who was already heading in the direction to carry the items to me. If this isn’t customer service, I’m not sure what is! I am so appreciative of the service we received, because it was not required however they made it happen, and I am forever grateful to them! Travelers, thank you for doing such a great job of hiring each member of your team. Every member we interacted with provided the best service!

We were stuck at Travellers in the middle of Melissa, a category 5 hurricane Travellers kept us safe all along. We had water, electricity, food, and wifi. The staff agreed to work, even though some of them lost their homes and couldn’t check on their loved ones. We had a meeting to prepare for the hurricane; they presented a whole protocole to make sure we were all safe. They gave us umbrellas, candles et took us to the grocery store to withdraw cash and buy food. They helped us book our taxi back to the airport and extend our stay We have heard other tourists say that they had been abandoned by their resort without food, water and electricity. But Travelers was just a miracle for us. Everyone was so friendly and we got along so well with the staff, we can’t wait to be back!!

Let me start by saying that Zoëtry is very quaint. Rooms are beautiful and align with the 5 star rating. This is where it ends. Food is mediocre. Every meal there's items missing on the menu. Same for drinks. Had one spoon to stir my coffee all week. No bath mats, room floor is tile and quite slippery. There was only like 40'of us at the resort. The common theme during any conversation was the lack of food, drinks and service in general. One night management offered us a dinner at another resort . They offered to 16 out of 40 people so the list of complainants was quite extensive. When paying 5 star $ you expect 5 star service and food. It's a shame because it's a beautiful little boutique resort. Imitation crab and Greek salad loading with green olives. Words hardly make my statement and concerns justice. Many couples requested a move to a different resort

Not a whole lot to say. This is a very small "all inclusive" that offers basic amenities and average-to-very-poor service. The beach is very small, and for the four days I was here, I didn't see a single person in the water. The reason? It's in a small cove that is separated from the main ocean beach by a sandbar. The water isn't very clear, and definitely not inviting. So if you are looking for a beach vacation, this isn't it. Food is... Basic... Unpredictable... And very slow to be served. Room Service is terrible, and everyone in our group had the same experience. Order a basic pizza, and 2 hours later nothing. Want a cup of coffee and a pastry? Good luck. In fact, not a single person in our group of 7 ever received a room service order. The front desk just shrugs. One day I returned to my room, bed was made, but no pillow cases or towels. I went to the front desk, explained the situation, and they asked "so what do you want?" I was baffled. Pillow cases and towels? Three hours later someone showed up with wash cloths. The restaurant menu (of which there is really only one restaurant...the other two are just a shack and a lunch station) is very basic and no custom options. Service was very slow, orders were wrong, and servers often very confused. I cannot recommend this property, and am surprised it is under the Hyatt portfolio. As a World of Hyatt Explorist (which was never acknowledged) I received no extra perks or benefits. Late Checkout was denied. The property has potential, but needs ownership and management who actually care, and understand traveler's basic expectations for an all inclusive vacation resort.

Ramona and David were absolutely amazing! They made our stay at Zoëtry feel effortless and extra special. Ramona was calm, thoughtful, and always one step ahead, while David brought great energy and made sure everything ran smoothly. They were both so kind and attentive — we couldn’t have asked for better service. Thank you for making our trip unforgettable!

This place is a hidden gem just 10 minutes from Montego Bay airport. The staff, the space, and the food are all top notch. I especially want to celebrate Ricardo. He was attentive and helpful from the moment we stepped foot onto the hotel grounds. If you are his boss and read this, he was awesome and deserves recognition for his hard work to make out vacation flawless. We will be going back.

This is the 3rd Zoetry we have visited and we will NEVER return to this location. Room service takes an average of 2 hours and the order was never correct. We signed up for an ATV & Water excursion. It was a two hour commute to location and another 90 minute wait for activities. It was 96 degrees; no water (items in lockers) with excessive flies from manure. It was so uncomfortable we decided to pass on ATV and get lunch while we waited for our canoe. After looking at the menu and deciding we were told only two things were available:wings and fries. Transportation back wasn’t until 1:30 so we had a long time to wait to return. Very disappointing trip! The work out room has broken equipment with no air. Towels are not replenished or replaced. We got them ourselves. The window in the bathroom is too transparent to leave the light on while showering. The refrigerator keeps items “not warm” certainly not cool. Upon complaining a rep for Zoetry said Jamaica location receives a lot of complaints. Info needed prior to booking! Run for the hills! Don’t come here! Finally, I am allergic and have a fear of cats. They are everywhere and in the dining room it’s unbearable.

This may be for you, I had a very strange experience. Start with why you want to stay, then finish with the "wait what" First its quiet, very peaceful at times, seemed empty, you get a butler which is more a customer service manager, nice but dont expect much. Clean room bath area great water pressure fridge, good AC control. More than half the staff were great. The "meh" side, no elevator, no iron , yes its true, service takes forever, be on vacation, eat late at specific times, no food mart inside or out, Not 1 person went in the beach water, dont blame them. Strange things happened at times, out of no where. Always out of something. Needs upkeep if I showed you the details.

Worst experience from seasoned traveler, and repeat customer. Food was consistently of the poorest quality. Staff's hands were tied with no ownership toward work. This was mimicked by lack of ownership in Management for the experience of their guests. Spoke with manager only to get acknowlegement of the deficiencies and no corrective actions. For example, ordered room service through Manager on duty at 9:30. After waiting in dining area for over an hour to eat from the dinner menu. Room service came at 12:01 am. This resort has is All inclusive with no inclusive amenities. We managed our way thru chairs falling through the outdoor decking only to have management acknowledge the danger after the fact will $0. We suffered through meal after meal of pre-cooked poorly prepared food. While all inclusive cocktails were available it consisted of the lowest caliber of alcoholic beverage at all bars and a pint if rum in the room. Staff was friendly and very kind but clearly untrained. King Ocean view was the only nice thing. Limited dining choices. Pub with games for tourists was unmanned with no air, no bar, and very uninviting. As a repeat visitor I am disappointed in in current ownership. Tons of opportunities dismissed.

This is my first time at an all-inclusive and my first time in Jamaica and my stay at Samsara set the bar incredibly high for any future trips. The staff was attentive and kind. The waitstaff, the chefs, the bartenders all did their part to make our trip unforgettable. The food was **amazing** and never disappointed. The lounge and swim areas were perfect, and if you like the beach atmosphere, you have a free shuttle to their sisters resort (where your food and drinks are also all-inclusive!). The rooms were simple, but comfortable. I would heed their advice about bringing your own beach towel, not because of issues but just availability (they can't always offer you a new beach towel every day) Truly a wonderful experience that will have me back, no doubt

We vacationed here 9 years ago. We returned because we liked it. They added about 30+ rooms. So we were excited to return. The new rooms are smaller. No ceiling fans, very small bathroom without exhaust fan, only half a glass shower door. Water gets everywhere. Not much storage space. Only 3 small drawers for 2 adults clothes. No coffee pot in the rooms.The AC works, but not great. We were hot at night. It could be improved. They do have a safe in the room. The resort doesn't supply beach towels so bring your own. The bar opens at 10 am. Serving drinks in Paper cups with paper straws. I suggest you bring a travel mug. The meals are okay. Not a big variety for sure. No evening entertainment, not much to do. Most of the staff were friendly. There are 3 pools. One is a kiddy pool. One is an infinity pool. The third one is nice, clean and has some shade umbrellas and comfortable lounge chairs. If you're looking for total R&R, this is the place to go. Just don't expect glamorous meals or rooms. We are somewhat disappointed in the new addition. They got bigger but the service, meals and grounds are not keeping up with the "upgrades"

Our stay was great! The staff is very professional and attentive to our needs. The woman at the front desk was always making sure everything was okay, Tina also gave us a super service, and we had good connexion with the rest of the staff too! The people here made our stay much appreciated. We will probably come back in the future. Thank you all and keep up the good work :)

As someone who wanted my vacation to be about quiet and rest, this place was perfect. It was quiet a d peaceful with an eternally available pool, access to the sea for diving and snorkeling, a gorgeous view and not a lot of distractions. If someone needs a place to work or just relax with decent filling meals and unintrusive staff, this would be a good place to visit.

All around amazing experience! Great food (with vegetarian options available every day!) Great drinks. Great views! And the cliff jumping was so incredible! The highlight of our trip. But the staff.... They were absolutely wonderful! They were all so kind and friendly. We want to come back every year!

When my husband and I first got there, we thought that the place looked too antiquated and may have disappointed us. However, from the time we entered our rooms and saw the infinity pool against the backdrop of the ocean, we fell in love with it immediately. The customer service of the staff is excellent and their food is second to none. We may have wished for more options for lunch, but breakfast and dinner were special. They gave us an authentic Jamrock experience, which we enjoyed immensely. The live band on Sunday evening made the experience even better and the restaurant/bar staff members were very friendly. We would return there in a heartbeat!

Came here to say for the week with wife &3 year old daughter they loved it. Good hotel & grate service. Only down thing not much food selection And drinks for the all inclusive other then that loverly hotel and views proper relaxing and nice welcoming staff.!

Shops are a drive away. But the beach is wonderful. 8 days stay and we didn’t miss a day without time in the soothing waters of the Caribbean sea. Clean beach, you can see the clean sea floor even at depths of your height. A place designed for children and couples alike

We loved the authentic Jamaican, small and family feel of this resort. Like most guests, we went for the nanny and was not disappointed. Food was great and way better than most r resorts too. The outdated facilities didn’t bother me at all but felt like the whole property could use a real “deep clean” and increased maintenance. The floors felt like the needed a heavy duty mopping, cobwebs from the corners and shower scum really worked. Our nanny’s daily housekeeping clean was perfectly fine— I’m referring to industrial grade cleaning. This is my primary hesitation to returning- otherwise we loved FDR!

The staff at this resort is fabulous. The nannies are amazing. Other than that, the place is pretty rundown. Nothing looks like what you see in the pictures on their website. Half of the things they list were not open the entire time we were there. The slides are broken in the main pool. Everything is faded. Everything needs fixed painted updated. You have the exact same thing every day for breakfast and lunch. The food was Just OK. If they would invest money into fixing the place up and bringing it more current It would be a beautiful place But as since right now, I will not be back so make sure that you ask for current pictures and exact information on what is it is not open and what is and is Prior to booking.

If you are not from Jamaica and looking for authentic Jamaican food. FDR is the place to be. Breakfast, lunch, and dinner was exceptional. I have no complaint regarding the food for the days we spent there. The nanny service was great. Customer service was great. As for the rooms. The rooms could use some updates. But we really enjoyed the food. The food their was for better than some of the street food and restaurant food. Great value!!

The ideal place for a family vacation, great staff, great food - all inclusive. Many activities for everyone, young and old. The rooms are nice with a small kitchenette with fruits cereal and drinks. A small fridge. There’s A/C in the rooms. A nice quiet beach. The best part is the nanny service which is included in your package. As a parent, you can truly feel like you’re on vacation. We were there 2 years ago and my kids are excited to go back again this year.

This is a place of fun and a place where you can call home away from home. Get here for an experience of a lifetime. Fun in the sun, sand and sea. Food is delicious with a touch of love from the chefs. Check out this resort for fun, adventure, and food.

My families experience at this resort was next to none. It definitely needs updating but what the lack in modern flare they make up for in location, entertainment, childcare and the level of attentiveness and joy their staff bring to us the resort users. My daughter still says she misses her nanny Chantel and the bartender kemron or jordon I can’t remember his name was brilliant and made me some 5star cocktails. Made great memories and new friends with other families. Again from the managerial staff to the gardener customer service was 10star and you will see us again soon. Thanks for making our family holiday a memorable one.

Nice mixed crowd, good vibes, reasonable prices but very disappointed by the music. Stayed 3 hours & only heard about 15 mins of reggae (which is what we came for). The rest was a mix of R&B, HipHop & Dancehall, but all old stuff. Don't clubs play new music anymore, & why such a focus on US music?

Attended The Jungle 3 times on our visit, very nice chill spot to waste the night away with a diverse crowd of tourists and locals, great music, great people watching and dancing at the bar or on the beach front if you choose. Watch cocktail/beer prices as they increase when the band arrives, LOL.

Always a good place to go and have a good time. The music and entertainment is always on point. I come here everytime I go to Jamaica 🇯🇲

This place was ok. It’s like a huge treehouse. Drinks are expensive and it seemed like there were tons of escorts and pimps everywhere. Was super hot out the night we went so we didn’t stay long. Wasn’t the vibe we were looking for. Closes early.

It was a great vibe and police presence was evident. I appreciate the fact that it was heavily secured.

My 1st time in Negril and heard this was the place to be. Music was great all night. It was a good mix of locals and tourists. I would definitely be back. And I'm ready to rock this party

Trashy place, each bartender charged a different price for drinks

Beautiful property with lots to see and do. The people and food are amazing (and vegetarian friendly). Don’t miss out on the spa - pimento & ginger with Megan! She worked magic on my back and now I will want to come back for the massage alone. Stayed at the beginning of low season and would like to visit again to see it in the high season as well. It’s a lovely, sophisticated but casual, “barefoot luxury” style. Lastly, as expected, amazing music and chill vibe!

I have so many words and not enough words all at the same time to describe this place. This is not a beach resort on a cool island, Goldeneye is a feeling, a destination in its own right and an experience all wrapped up in one. I need to email concierge with my full thoughts so that the staff who looked after us for our week In paradise are recognized for their kindness and efforts. I cant wait to go back.

This is a hidden sanctuary. If you are looking for a getaway where you can relax and reset this is the place to stay. I wanted to utilize the spa but the schedule was very limited during my stay so I was unable to enjoy a service. I stayed one night and requested room service, I was a little disappointed to know that I ordered breakfast in room service which never showed up.

The property is beautiful and the staff is even better. In fact the staff is exceptional and made our stay even more enjoyable. My only criticism is that the buffets aren't worth the price. The selection of foods is not commensurate with the price but we would return to GoldenEye without hesitation.

I had come back and share again how truly wonderful this place is. The more travelled you are, the more you appreciate a place like Goldeneye. Scrambling for a pool or beach bed is not a thing here, its more likely you will have a pool or beach just for yourself. The food is authentic and the service is extremely pleasant. It is pricey but no different from 5 star resorts anywhere else in the world. If you need shiny and new do not come here. If you like authentic, understated luxury and natural beauty, then you will love it. I’m sitting writing this from a 5 star resort in Mauritius, which is lovely. But I haven’t been able to find better than Goldeneye yet, so I will be returning in the summer if you will have me!

Beautiful Hotel in stunning surroundings - the rooms could use a little renovation here and there.

It’s crazy boring. There’s no entertainment at all. Sat alone each evening from probably 8pm on. The activities are snorkeling (really nothing to see), Kajak (go around the lagoon in 20 min) and a very nice expensive spa which was actually the best thing here. Beside the fact that u have to hear all the trucks and cars outside the street while having a treatment. The food is like several others mentioned really a joke, especially when u have to pay ridiculous prices for it. There’s no food included at all. Not even a small breakfast like at strawberries. Had really the worst jerk ever in Jamaica here. The so called concierge service is actually doing nothing, beside handing out wrong informations. And The one request I had was answered 5h later. Thanks for that, it was too late surprisingly. The room is always wet, because of the high humidity. Service is also way too poor for this prices. Had to wait 15 min before ordering at lunch with one other table used at the whole restaurant. Generally staff is talking way more with each other than supporting or servicing guests. The Beaches are made for toddlers beside there are none… big up romaine btw. It was the only helpful staff member at all. There are so much way better options in Jamaica for luxury resorts. Don’t fall for that please.

We used to love this place—Grand Lido Negril was our JAM! The staff, the food, the vibe—everything used to be top-notch. Sadly, that’s no longer the case. We’ve celebrated our anniversary here for three years, and this visit—our fourth—will unfortunately be our last. What should have been a special and seamless experience turned into a frustrating and disappointing ordeal from start to finish. We paid extra for room selection #9009 back in October 2024, choosing it for sentimental reasons. We even confirmed it again on March 28th over the phone, and were assured it was set. Yet when we arrived, we were told due to a “system glitch,” our room had been given to someone else. Instead, we were placed in room #9014, which had clearly been prepared for a completely different guest who had booked through Expedia—their name was on the welcome letter and personalized decorations. To make matters worse, at check-in we were told there were two separate reservations under my name. I explained that I had booked directly through Marriott and only paid extra for the room selection through Grand Lido’s online system. I provided both confirmation emails, yet my card was still incorrectly charged—and even double-charged. That alone cost us time and stress to resolve. The problems didn’t stop there: • The phone and safe in the room didn’t work and required three separate visits to fix—taking away valuable time from our vacation. • The TV had red pixel burn-ins, making it nearly unwatchable. • Several food and beverage items on the all-inclusive menu were unavailable daily—which is baffling for a resort at this price point. But the most infuriating part? The constant pressure to sign a release form for compensation. Every single day, someone approached us to push a form in front of me to sign. There was no actual manager on-site—just front desk staff doing damage control on behalf of management. Instead of enjoying our anniversary, we spent time being hassled over what they deemed to be “fair” compensation, with zero regard for our loyalty as four-time returning guests. I was told I would receive my final bill by email—still waiting. I was also promised a follow-up from the General Manager before we left—never happened. I’ve since filed an official claim and complaint with Marriott Hotels Bonvoy Membership Services and, where I hold elite status due to my extensive travel and business. We’ll see if they value loyalty better than this property does. As of today, we are still being pressured to negotiate what they believe our compensation should be. To make matters worse, I received an email from the management—who never even showed up—claiming our room wasn’t available due to maintenance issues. Meanwhile, we spent our entire stay with the guest who was given our room and openly discussed the situation. It’s baffling that they would try to insult our intelligence like this. Absolutely ridiculous and trifling.

Grand Lido Negril is a great place to celebrate special occasions as a couple. The staff are naturally invested in ensuring you have a good time and always manage to blow my mind each time. Just celebrated my husbands birthday with them and he had the most amazing time. Thanks to Simone, Peaches, Ricardo, Michelle, Kirk and the entire Grand Lido team for always making us feel right at home.

Stayed at the Grand Lido to celebrate my best friend's 59th birthday. What a magical time we had, every detail was taken care of. Our butler service was top tier. Romaine and Michelle took care of our every need and went above and beyond for my friends birthday.

Condley was our butler and he was amazing, very attentive. The resort was amazing, staff was very pleasant, food was great, fun activities for all ages on property …the only complaints I have…is probably the 10lbs I gained from all the amazing food and gelato and having to leave lol. Can’t wait to go again! Make sure to do some excursions as well.

We had two weeks scheduled this August with another couple. They canceled my vacation because they have to replace their HVAC units and do a remodel. This is total BS because we know their air conditioning unit was out months and months and months and months ago when my wife and her girlfriend went there. They didn’t even have fans for the rooms. They took a very laze fair attitude towards their customers. Why didn’t they fix this last winter when I knew they had the problem plus the spring and summer months coming upon us. These are bad business people and they’re taking it out at the expense of the people that keep them open. our friends in Canada nor us will ever come to this place again because the management is absolutely low end!!

Absolutely wonderful trip with 10 family members. Three properties in one 1)Royalton, 2) Hideaway 3) Grand Lido - could accommodate kids and grown ups. This review is focused on Grand Lido - Au Naturale resort. Swim out room fantastic! Early morning and late evening dips. Unique - personal butlers who tailored and made the experience phenomenal! Call out to our butlers Michelle and Romaine!! Mayor of the the pool and bar is Simone - wonderful and enjoyable - amazing human!! Peaches serves up amazing drinks and has unbelievably creative words of wisdom (toasts). Philysia - best meals of the trip at Lido. An amazing chef who delivers tasty Jamaican inspired foods. There are things that can improved on the property but these are minor. Experience here phenomenal, highly recommended.

Grand Idonwas a great stay the water aerobics with Kavi was a great experience then after words we did a for party. Simone, Peaches, Philisha, Captain Kirk was great. I enjoyed my stay

If you just need to get away and relax this is the place to be. The owner and staff really go out of their way to make you feel at home. The location is on the beach - it's just a hop and skip into the water. Across the street on the left is the grocery store and down the right side is Vinnie's Grill and Bar. In February 2023, there was no restaurant open on the property but a restaurant and bar will be coming soon. There is a very small pool but it was not open - it was under repair. I hope it is repaired soon. Also while we were there the town water system was being repaired so many places had no water but the owner was able to keep water running most of the time. I hope to go back soon. This is now one of my favorite getaways. Please only stay here if you respect the land and people.

Bed and curtains were dusty. Nice environment, beautiful buildings, friendly front desk staff. The rooms however need better upkeep. The pool also needs cleaning. Some areas seem abandoned. Breakfast was finished before 9:30 , had to wait over half hour before one plate of ackee was served to share for everyone waiting on breakfast. The server then had the audacity to tell us we need to pay for breakfast, we were waiting for over half hour and no one said anything to us before. Poor poor service

Such a relaxing place. Staff was fantastic and a great help. Very very friendly. Just ask any staff and they will tell u about the island. great bar, great food, at your service anytime or at your room. I loved this place. No complaints at all. I will be back next year. Respect Karen Hansen

Staff is great. Food is ok. Rooms are adequate. Facility can use a face lift, needs landscaping and a paint over for the main areas. Four star rating is because staff is nice and hospitable.

Has beautiful beach but the hotel needs to be upgraded. Our air conditioning leaked and bathroom pipes dripped. There was also lots of mosquitoes.

Beachcomber is Negril! I just have to share another marvelous experience at Beachcomber! I was there again in December, 2018 – (I’ll be returning in April 2019 -- and then -- for the whole summer!) Beachcomber has the best beach in Negril – expansive, pristine, private, dotted with thatch umbrellas, cozy gathering shelters, and secure. I always travel solo, and I just love hanging out on the Beachcomber beach late at night. Just up from the beach is Beachcomber’s outdoor patio. Day or night, this is my favorite hang-out – with lots of different dining areas , umbrella tables, really comfortable chairs, and pub spaces with couches and a pool table! The centerpiece of the patio is Beachcomber’s full-service bar-restaurant offering all-day menus with table service, beach-thatch service, pool-side service. Ah, the pool – glorious and shapely, has tiled- tables inset in the water – drink and dive! Beachcomber is stunningly beautiful in design, color, and layout. This is Negril’s original “boutique resort” built with some of the largest rooms in Negril (apartments too). Each room, apartment, and villa has a beach view and a patio, with a table and seating, all looking over flowers and fruit trees. The garden walkway leads up to the Lobby, a world-class Wine Bar/ Restaurant, and gift shop, for – whatever! “Miss D” is still the perfect host (Dominique McGann, Manager), speaking with each guest, personalizing experiences – from “all-inclusive” to low-budget “just my room” (my travel mode), wedding parties, retreats, and reunions. Visit with fascinating guests from around the world. Beachcomber is my home in Negril, and Dominique will welcome you too! --Virginia B

A very reasonable all- inclusive priced place to stay! Right on the beautiful beach. Nice clean rooms. Located close to some shopping, eating out & entertainment.

My boyfriend and I agreed that this restaurant had some of the worse service we have ever seen. The two waitresses saw us walking towards the resturant and started walking away from us. We had to go up to the bar and asked to be seated before they even acknowledged our existence. I ordered the shrimp Alfredo pasta and my boyfriend ordered the coconut curry shrimp. We waited 45min for our food to arrive in a practically empty restaurant. The shrimp was rubbery and tasted freezer burnt. The rice and peas tasted a day old and the veggies u could visibly tell came from a frozen bag. The waitress who served us was cold and had zero customer service skills. I can say that the atmosphere on the beach was lovely and the hummus and fried plantain was pretty good. The beverages were decently priced and tasted good. Would recommend for a few drinks and a nice vibe on the beach. Would not recommend for food and good service.

Atmosphere was cute for certain special occasions, however there were cats 🐈 everywhere all under the table and probably in the food! Service was the worst! Wait staff did not give a damn! Manager could care less..she preferred to argue rather than actually assist. Food was mid..everything tasted like cooked air (tasteless) or too much garlic.. do yourself a favor and run the other way!

Called out there 6 days a head no answer, made the reservation online. Got a confirmation notification and also an email. The day of my bday they had no reservations under my name. The set couldn’t be done because it was too late . We had to do a walk in. We had 8:30 reservations and we were there not even a drink of water we got. We had to find a server to come take our orders at 9:45 when kitchen closes at 10. By the time she went after doing all manner of things she came back saying the kitchen close so we can drink at the bar. We left and will never do this again

The Shrimp tacos and calamari were excellent! The chower was not as flavorful. The view was beautiful. The atmosphere was a whole vibe. The service was excellent!

This place came highly recommended as an enjoyable place to eat but it was not that at all. The lobster we ordered was too garlicky and chewy and the service was slow. The biggest things was the manager, she seem to turn her nose up to us, very rude, she needs to be fired. Lastly, the cats are running wild there. I do not recommend this spot.

Came here on vacation highly recommended by locals but the service was terrible! The servers were rude, the wait was long, and there were cats everywhere that made the dining experience even worst. On top of that they didn’t want to share the WiFi. The manager wasn’t accommodating and had a nasty attitude.

The staffs aren't caring and everyone seem to just be rushing to get done with work. Your order come piece by piece and the food was cold. One of the table was unstable and we ask for assistance but no one look at it. The person taking the orders was very impatient. IT WAS JUST A BAD IDEA GOING THERE 03/08/25.

Small outdated rooms and kitchen, great view but doesn’t worth it. You won’t be fully refund either when you arrive here and see it’s not suitable, especially where it’s located on a busy highway with the surrounding with nothing to do. Dangerous for kids and elderly people. No parking and look ghetto with noisy traffic during rush hours. 30 minutes away from Ochie Rios.

This is a gem of a place, very great location. I was visiting family in Tower Isles, so this hotel is only 10 minutes drive. The staff was excellent, Decosta is great guy, vert helpful, upbeat and full of positive energy. The view is priceless, literally leave your room, a few steps down and you're in the Caribbean Sea. Google has the address/location wrong, it is located seaside. I would not consider it a resort, more like a boutique hotel. So much potential. Actual accommodations were comfortable with solid split unit A/Cs to cool us down. Appropriately sized LCD tvs with decent wifi service. I rated them a 3 star because of a few issues, 1) parking is tricky which should be addressed. 2) one of the 2 bathrooms we rented had no cold water 3) the snorkeling gear i was offered at check-in, no longer existed when we tried to rent them. 4) there are little details in and around the property that could be polished up. You can tell they're trying their best and i applaud them for the that but they need to up their game to get more stars. I will more than likely go back now that i know what to expect, i look forward to see improvements.

They were friendly and accommodating if there was a problem they fixed it right away and the views were to die for along with being central located between the beach and night life. Complementary breakfast or dinner, only 4 cause they are making upgrades but I enjoyed myself

This is a very exquisite villa with a beautiful view of the sea good customer service and amazing staffs.Best choice for visting Jamaica on affordable price while achieving a clean,beautiful and safe environment i will definitely recommend!.

Didn't get to stay here as they had no rooms available. However I saw the grounds and the views of the ocean from the location and they and very good. Lovely views.

A secluded tropical resort, right beside the Portland to Ocho Rios Highway; for ease of transportation, located 4-5 mins from the Ian Flemmings International Airport. Several rooms available for couples, families, groups etc. Unfortunately current availability is unknown.

Great little place to air bnb nice view looking over the ocean