The variety of stores and products makes the place a must go, when it comes to shopping in El Paso, a lot of well known brands, at low prices in comparison to the same brands in the malls, prepare yourself to walk and wondering around, come and check it out.

Two weeks ago, in the food court area, my wife and I filled out two tickets to enter a raffle to “win” a vacation to the Bahamas. Two days ago, my wife received a text message with an image of the ticket she had filled out with her information. The message said she had won the trip and had until October 21 to call and claim her prize. My wife proceeded to call, and after hearing all the details about the supposed “prize,” they started asking for debit or credit card information to charge a registration fee… this practice is very common in fraud cases, and after doing some research, it’s definitely a SCAM! I’m surprised that this shopping center allows this kind of thing — very disappointed. Don’t fall for this scam!

There were plenty of stores with clearance racks with some great deals. The outlet itself is getting ready for their Christmas shopping experience for its visitors.

This is a typical mini outlet center. The usual name brand shops selling items intentionally made at a lower quality to sell at an almost equally lower price. There is a small food court. There is plenty of parking. The mall is relatively clean.

These outlets were a bit different from others. The food court has a bar with draft beer and mixed drinks. Many shops you don't see else where. Got a good deal on shoes and some jeans. Overall it was a good shopping experience. I bought things I didn't need but were at a reasonable price.

Such a beautiful outdoor mall set in deserts of Texas. On top of that you have all the name brand clothing wear water fountains blue sky and palm trees. What more do you want

We came for black Friday … this mall is very nice the stores was having a super sale .. discount was 60% in must of stores …

We had a memorable time camping in the Franklin Mountains State Park this weekend. The scenery is unmatched if you're looking to reconnect with nature, and even though there are other campers nearby, it still feels pretty isolated compared to other places we have camped, which is awesome. The trails are never-ending and it is such a peaceful overall camping experience. Watch for rattlesnakes, and enjoy other wildlife sightings as well. There are trails for all levels of hiking experience. Just make sure to bring plenty of water. We chose to hike early morning and early evening to avoid the scorching sun and it made all the difference in the world. We camped with our little Casita, a generator, and our two dogs though there were plenty of people roughing it in tents around us. The campsites are pretty nomadic (no hookups, no street lights at night, etc) but there is an outhouse for doing your business. If you are looking for a phenomenal camping experience that truly puts you in the center of nature's majesty, this is the place you have been searching for. If you're looking to be lined up beside other campers in neat little rows, have no privacy, but have slightly more amenities, this is not it. The only suggestion I would notation for the park to improve upon is the gate for after hours coming/going. We were given a code for gate access if we needed to go anywhere outside of the parks normal operating hours of 8-5. The code is for an actual padlock and you have to manually swing open the gate, drive through, and then get out and close it behind you. While this is a pretty straightforward process and we are not lazy individuals, the issue arose when we were bombarded by other patrons trying to gain access to the park at 6:30 AM on a Saturday morning. People showing us receipts where they had paid for access online, people trying to follow our vehicle through the gate, etc. This put us in a very uncomfortable position since we are not supposed to let anyone in. With an automatic gate that requires keypad code entry and operates on a timer to only let 1 vehicle through at a time, this issue could be remedied. The office/facilities seem new/updated so my only suggestion for improvement would be to update the gate/ how campers and patrons are able to enter the park. Overall, best camping experience we have ever had, even with the gate issues.

So we had some family in town recently who had never seen the Franklin Mountains State Park. We took everyone on a weekend adventure trip here. Everyone loved it even the children! Great place for a family outing and to get away from technology and things like that for those who are connected with technology.

This park is a great hiking destination. The perfect place to go and clear your head. It has the most breathtaking, relaxing views and the hike paths are clearly marked and clean. Well worth the trip and the 5 bux to get in!

We had so much fun. When you get in there, you have to stop at the main building. They were super nice, they gave us a map, gave us directions, and answered questions we had. We set up a National Parks account. We had to use the bathrooms there, they were so clean, I was impressed. We took our 3 year old on the trail to the Aztec Caves, a little less than 2 miles. So beautiful. The trail gets a little narrow and steep. Very steep at the cave entrance. And there's loose rocks, so definitely wear shoes that have grip on the bottom. But my three year old completed the hike. It was awesome, so beautiful. We will be back.

Pretty place to connect with the nature. I love it, it's a huge place with different areas, if you go to the park offices the place it's more " kid friendly" more easy for newbies on hike like us Also have picnic areas, to rest and eat, restroom, you must have bring your own food and water. Great experience just for $5 dollars per person older than 12

Went hiking and had alot of fun trekking up jusy one of the trails (Aztec Caves Trail) at the Franklin Mountains State Park near El Paso, TX. Good trail for most, wear good shoes, and have fun!

What a wonderful surprise overlooking El Paso! Very nice camp sites, and even a trail to a cave. Covered picnic tables and level parking with extensive trails to hike.

It was a really fun experience we rented a cabana right on the lazy river. 1 thing was the cabana next to us was playing their music so loud we had to turn our music all the way up just to hear it. They also were smoking through out the day hitting thc vapes which blew our way. The free ice cream was nice at the end of the day for the kiddos. Another thing that was a little disappointing was in the kiddie slide area our son was going down for about 30 minutes having a blast, when a new life guard came on duty she told him to leave because he was a little to tall and above the line. Which I totally understand but because he is Austistic is was hard to explain why he now had to leave when the first life guard let him play there for about 30 minutes. Alot of other kids were not following the rules but no one else was asked to leave so we felt a little singles out. I'm glad El Paso has something like this it's the closest bigger water park to us in New Mexico.

Wet 'N' Wild Waterworld was a bit of a disappointment, mainly due to the constant feeling of being nickel-and-dimed. The fun starts to feel expensive before you even get out of the car, with a mandatory $5 parking fee. Inside, it seems like you have to pay for everything. A simple table to sit at for the family was an extra $15, and if you wanted the luxury of a cabana, you're looking at a hefty $130-$200. I also wasn't expecting to pay $8 just to use a tube for some of the rides. All these small costs quickly add up, making the overall experience feel less like a fun day out and more like a financial transaction. Mind you it is $50 per person to enter. The staff were incredibly friendly and helpful throughout the park, the long waits for the rides were a major drawback. We spent between 30 to 60 minutes in line for some of the main attractions, which significantly cut into the time we had to actually enjoy ourselves. The rides themselves are definitely enjoyable and a lot of fun, but the wait times suck. Another issue was the noticeable lack of bathrooms. It felt like we had to search for a restroom, and when we found one, there were long lines. For a water park of this size, it seemed like a pretty basic necessity was overlooked. The staff and the rides are great, but the high costs for every little amenity and the very long waits make this a below-average experience for me. If you don't mind spending a lot of money and waiting for a long time, you might have a better time, but it's not a place I'd rush back to.

I love this place. We've been going for years. If you live nearby, get the season passes. We like going during the week when it's much less busy, and we take our own chairs and tables to avoid rental fees. Family friendly, overall nice environment. My daughter and I went on a Saturday when there was a huge company party taking up most of the picnic tables (and shade!), so space was limited, but a nice family let us set up under the same tree they were using. The rides are fun and there's something for all ages.

Bought tickets in advance for a weekday. I bought 8 tickets for 150$$ it was a great price for my family. Plenty of cabanas even though they can be pricey. You have to pay for entry, grill, cabana, and of course your ticket. There was a 5 minute wait but it was quick. Young man that handled cabanas was sweet enough to walk me to my location. Entry….5$ Ticket into park… 22$ Grill…..10$ Cabana…. 100$ Tube are charged as well but you get two for free with cabana. Maybe in the future the big (dirt)parking will be paved. It can be tiring but it’s fun🖤🤘🏼 Highly recommend weekly visit.

Great fun family water park. Kids all had a ton of fun. We rented the Cabana. It’s a must

Hadn't been here for over 15 years and there was so much that was pretty much the same. But the cabana rentals are definitely a plus!

I don’t like it I love it I love wet n wild it’s so fun and I love the soaker and I like it if went on it five times and I recommend this to a friend

Took our daughter and her family to the monster jam. We had a blast watching the trucks. My granddaughter enjoyed the unicorn one she was all excited to see it out there with the boys. We were even doing the wave with everyone else in the stadium

Cool place to attend a concert that you can see Mexico from your seat! The lines were so long and it was excessively hot so plan for water and a fan. They had refill water stations and many people were polite.

Stopped by for Franklin vs Coronado game, stadium is beautiful, staff is always kind. The Sun Bowl is definitely a must visit if you have the chance to watch a game here.

A great outdoor venue for the Coldplay concert! The beautiful surrounding mountains made this concert extra special. I was concerned about the 104 degree temperatures, but down on the floor it was shady and for this particular event they provided plenty of free water to keep everyone hydrated. Parked in an open lot which made leaving very easy.

Caught a bit of the game at the end, but the stadium is a awesome venue to enjoy a game.

**Concert – Coldplay at Sun Bowl Stadium, El Paso** I came with high hopes for an unforgettable night with Coldplay at the Sun Bowl Stadium, but unfortunately, the venue and management turned it into an absolute nightmare. This was hands-down *the worst* concert experience I’ve ever had. From the get-go, the situation was pure chaos. There were no signs, no visible staff, and no clear direction. Lines were forming randomly without any indication of where they were headed. After waiting in a queue for over 30 minutes, we were abruptly told it was closed and to “just join another line”—still with no guidance. The result? We missed all of the opening acts while wandering around, trying to figure out how to even get in. When we finally ended up in what seemed like the “right” line, we were met with a maze of unorganized crowds, with multiple queues haphazardly merging. The real kicker? Only *five* ticket scanners were operating—for a crowd of over 50,000. The bottleneck that caused was unbearable. To make matters worse, temperatures soared past 100°F, and despite the dangerous heat, we were forced to throw away our water bottles at the gates. No alternatives, no accommodations—just more negligence layered on top of the disorganization. It’s infuriating to think how easily this could’ve been avoided with a competent management team. The lack of planning, communication, and basic crowd control was inexcusable. No concert, no matter how iconic the band, is worth that kind of mess. Coldplay didn't deserve this. I’ll never attend another event at this venue again.

Since my Dad worked for CBS Sports & KDBC-TV. I grew up being around the Sunbowl as a child. It’s a great place & becoming better. However, we all know they need to put up shade (even if it’s putting up sails or some form of cover for both the stands & booths) it was 3 digit heat that weekend. This was my first time back in almost 30 years & that part hasn’t changed yet. Not enough shade or misting or fans. The area is Easy to navigate, basically everyone from volunteers to employees in general were so just awesome♥️ Other than that, as a visitor its imperative for you to due diligence ahead of time to select & purchase tickets in the shady parts, to take a stadium bag and add fans, hats, small umbrellas, to dress in layers, wear sunblock chapstick wipes & water & ice and possibly a seat.

Smoked ribs and Brisket was so good honestly, we’ll be coming again soon. Also we arrived with our dog and the staff was super friendly and nice about it, waiter Iker gave us good in house meal suggestions to order and that hit the spot! Thanks for the freebie meat for our dog Vicente too! We all really liked this restaurant

I stopped in at Rib Hut and had one of the best experiences I’ve ever had at a BBQ joint. The beef ribs were absolutely amazing—tender, smoky, and packed with flavor that kept me going back for every bite. What made the night even better was the service.the manager runs this place like a pro. You can tell she cares about both the customers and her staff—everything was smooth, welcoming, and professional from the moment I walked in. My server, Krystal was outstanding. Friendly, attentive without being overbearing, and quick with refills and recommendations. She made the meal feel personal, like I was a regular even though it was my first visit. Between the top-notch food and the incredible service, Rib Hut has easily earned a 5-star spot in my book. I’ll definitely be back, and I’ll be bringing friends with me.

During my business trip, I visited Rib Hut in El Paso, and it was absolutely amazing! The BBQ was perfectly smoked, tender, and full of rich flavor. I usually don’t write reviews, but this experience was so wonderful that I genuinely wanted to share it. Since it was Halloween, Manager Adriana served us wearing a hilarious Chucky mask — such a fun and memorable touch! She was incredibly kind and attentive, making my colleagues and me feel so welcome. We even took a group photo with her to remember this fantastic night. Thank you, Adriana, for your wonderful service and hospitality. Rib Hut is a must-visit in El Paso!

Best BBQ in the westside of El Paso, worth every dollar. Family of four went for a celebration, my daughter’s favorite place. Basket is the kids meal, plenty of food for a nine yr old. 24.99 for the monster plate with ribs. Brisket sandwich 🔥🔥Make sure to wear stretchy pants!

This is the spot for Texas BBQ! We were recommended here from a local for a place to get local fare. We always like to try places that are family owned and operated or a small business instead of a chain restaurant when we visit new places. We were greeted promptly by Adriana and were seated quickly. Angel, our server, was helpful and attentive. When we were getting ready to pay we spoke with Adriana about the food (which was amazing!) and she informed us that everything is made in house and you can definitely tell! I ordered the miner potato- Yum! My husband ordered the brisket and the beet rib, with Mac and cheese and coleslaw. There is something for everyone on their menu and the pricing is good for what you get.

great ribs wedsnday special night,, beef ribs just need salt, pork ribs first 1 was excellent second was a little raw but ok, i will say these special is excellent for the $3.99 price and experience, will comeback

Great place great food but best of all amazing staff . Starting with Crystal what an amazing server . Thank you rib hut .

Came here for lunch! Haven't been here in a while...so why not! I ordered fire fried oyster...which wasn't bad. Main dish....spicy tuna sandwich (a little cold when I got it)....flavor of sandwich....great flavor! But those FRIES....loved it! Crunchy! Service was great!

My wife and I came here on Saturday night to celebrate our wedding anniversary. The service was good, and the staff was attentive, but unfortunately, the food did not meet our expectations. We ordered the arrachera and lobster, but both dishes arrived cold and lacked seasoning. The lobster mac and cheese and the appetizer with shrimp and calamari were the best parts of our meal — those were flavorful and well-prepared. We also ordered two alcoholic drinks, and our total came out to around $180. For that price, we expected the entrées to be much better. Sadly, the food just wasn’t worth it. We don’t plan on coming back, as the overall experience didn’t justify the cost.

We had higher expectations for this place. I guess that's why it was more of a disappointment. There were eight of us with a reservation. They cramped us on the smallest table possible in the patio area. Literally sitting elbow to elbow. After telling them that we needed a bigger table, they set us up with something better. We ordered drinks, and they were pretty good. We tried a few different cocktails, they were all great. The menu was different online, and it made it a bit confusing when we wanted to order food. The only thing I enjoyed was their Calamari appetizer. It's really good! The rest of our food was average in taste and not cooked perfectly like you'd expect, considering how much it costs to eat here. I had the duck, and my wife had the chicken. The rest of our party had fish and chicken Everyone had the same compliant about mushy fish, and the duck was weird texture as well. The sides were ok. I wouldn't recommend dinner here. It's overpriced for the quality. It is a good place for drinks with friends, though.

The hosts were super friendly and our waiter, Dante, was super attentive, friendly, and top of everything. The food was a bit sub par for my taste. My partner loved her shrimp tacos, but my burger was little under cooked for medium well. However, the service made the experience pretty enjoyable that we'd go back to try more menu items.

This is my third time at Mesa St Grill. I’m surprised by the not so positive reviews as I’ve always had a great experience here. For dinner we ordered a 12 oz NY strip steak, calamari and Steak Diane. Everything was absolutely delicious and cooked to perfection. Yes, the food is a bit pricier, but the portions are generous. Both my husband and I only ate about half of our food and took home the rest because we were full. I’d say this is a great place to come for a birthday, date night or special occasion. Overall 10/10 for us, definitely recommend this place!

Food was presented nicely but average on the flavor on some of the plates we got, my wife got some chipotle pasta which was really good, I got the lamb chops with were lacking flavor, cheesecake was ok, it was a combination of creme brulee with cheesecake. Service was great, server was very professional and quick and the atmosphere of the restaurant was very welcoming. Will probably come back and check out the other items.

The food was great. I try Lobster Mac n Cheese at just about every dining location that has it. Mesa Street Grill is amongst the best to serve this dish. They have earned a place on the date night location for the Wife and I.

We liked it there 😍 we stayed for a bit every time we got a chance. Nice variety of restaurants, and shops. My son loves the outdoors for its lights and the area where he can run around and meet other kids.

Great place to visit and walking around and seeing all the nice stores and restuarants plus dessert shops of all kinds.

Well lit, the smell was amazing with all restaurants. It almost fell like fall with the lights on trees. Little girls night out to five below with my sister and nieces. It was very cool 🥰🥰🥰

Honestly it is so nice to have everything right in one area. I can get a haircut and then grab a coffee and pastry at the French Bakery. Highly recommend if you are visiting, especially if the weather is cool. The parking garage is nice too.

The busiest mall in El Paso, Texas! Although there are plenty of restaurants to choose from that offer so many choices of American, Deli, Mexican, TexMex, French, and Fine dinning cuisines to select from, the traffic is often clustered and the lines are super long. Do not expect to just run in and out at most store shops or restaurants. Make certain to have plenty of time to wait and get to what you came for. The do have beautiful little grassy sit down areas and fountains to enjoy and take pictures.

Visited Tropical smoothie for the first time ever! To say the least I waa pleasantly surprised. The smoothies were amazing and I will definitely be going back.

Great place for the whole familia to hang out and get some ice cream!!! The scenery will blow your mind!

I remember when it was el paso 1st bus stop it used to be called montgomery wards and I used to catch the bus here to get down town. I remember when taco cabana was here and this wanna the section everyone used to hang out in lol I used to come see my buddy Jimmy Farmer he was security back then and the old man with sun glasses good times. It feels great to come back and show love to the places I traveled to get to where I am today. Thanks for this mall I even modeled for dilliards once upon a time. Great times and great memories are forever irreplaceable in my book. May God keep the good times rolling🙏🏼🙏🏼💯😇🎬

If I could give a review I would give a zero stars. Employees do not have manners and are very rude when purchases are being made. Seems to me like they do not want to work. It is not the first time this happens. Hopefully someone takes matters into their own hands.

Went to Macy's for there presale. Always great customer service. They greet you in coming and leaving the store. Great selection of new merchandise coming in. I do recommend this place to my friends.

Wish near the doors they have a map or maybe at a central entrance. This will aid in triangulating yourself to the location you’ll like to go. Some ppl still like a good store map. Or at least a qr code if we’re not asking for much. Parking can sometimes be tricky as ppl don’t know how to drive or park in between the predetermined lines.

The mall is losing its charm! Seems like a giant in door swap meet, a lot of low end shoppers surrounded by Giant Brand stores like Macy's, JC Penney, Victoria secret etc.. food court is basic and crowded at average norm fast food. There is however a hawaiian BBQ/ place seems ignored but has amazing food and you get enough food for 2 for $12. A lot of overpriced kiosk through out mall. Very poor as far as sports stores unless you like the cowboys, not much as far as any other type of team or sport for that matter.

Nice shopping mall with a lot of stores from banks to speciality and departmental stores. Located next to 1-10, on the East side of the city. Great parking and basically all what you need. Restaurants, banks and Apple Store also in side the mall. Tax return offices as well.

Palenque restaurant was good Mexican food for mall prices. Nothing special. Lava cake desert was frozen.🤔

We love Costco for many reasons and we always have something good to post regarding their warehouses nation wide. However, today was a different story, 🍀 lucky for those customers that my phone 📱 was left in the truck. Otherwise, I would have put them on blast, for their 3rd world shopping skills. In any event I did refer the matter to the front desk management. . We were going to purchase fruits and vegetables from the produce department, when we witnessed a man switching mangos from 3 different boxes. In order to find the most favorable ones, as if he were across the border at a (Mercado). Then we came across a woman who was doing the very same thing, with 🍓 strawberries. I was very agitated so much so, that we chose not to make our purchase. No one knows where these people hands 👐 have been, let alone any sickness or illnesses they may be carrying. Costco does their best to bring their customers the very best of everything, don't take your poor manners into the store. Pretend you have morals and values for 30 minutes.

Talk about a blast from the past! First time visiting this mall. Though it's not as big as other malls, it has plenty to offer. Bassett Place also gives off a nostalgic, home-y feeling. The employees were warm and welcoming. The facility was quite clean, and there was plenty of parking available. I like that there is a little bit of everything for the entire family-movie theater, arcades, shopping, groceries. For a moment in time, this place made me feel like I was living in the 90's again, but this time, I'm the parent! Can't wait to come back and visit again.

Nice open space, keeping the traditional mall alive. Good selection of retailers. The mall is clean and child friendly. Safe environment to shop in. Love the sky lights. Mall is close to other businesses, making it convenient for most shopping needs. Kohls has a drope off for Amazon returns, no boxing needed, they do it all.

El Paso needs another Costco! It is always extremely packed since it’s the only location the town. Always great quality items though.

This place is older than me but it's got some good stores all within walking distance. We found everything we needed here.

Well now there's a new burlington so, it's officially my favorites place for the shopping. All the important stores for me are in the there and love the plaza as well.

It’s a chill place. Go there with my friends and there is a movie theaters and a Froyo place which are my 2 favorites, I grew up with basset mall and it has evolved, very chill atmosphere.

It's a zoo, surprise, honestly it's a decent zoo I've been to better also to worse. You can never predict if the animals are going to be active or not. I was sad to hear about the loss of a giraffe I was told there were still 3 there but we never saw them. When we went to the zoo had a few sections down for maintenance and repair but it didn't dampen the experience much. I liked how people in the park were passing along info to fellow guests about closures and better spots to see an animal very friendly. Bonus info You can purchase a ticket to get a face-to-face with a few of the animals for $40.00. We opted for the penguins encounter and it was great! They gave us instructions on how and where we could pet the penguins amazing experience I would highly recommend it if you want to do something a little more memorable. The staff was friendly and helpful.

I really want to support our local zoo, but every time I visit, I leave disappointed. Too many of the animal enclosures are consistently closed, which takes away from the overall experience — especially when you’ve paid full admission. I find myself trying to justify bringing the family, only to remember why it ends up feeling like a waste of time and money. A zoo should be more than just a walk through pathways. If most of the animal exhibits are inaccessible or hidden, it makes more sense to just visit a local park. For the price, guests deserve to see what the zoo promotes — not empty habitats. At this point, I’d rather make the 2-hour trip to the Albuquerque Zoo, where the experience is consistently more complete and worth the drive. El Paso Zoo has potential, but it really needs to step up — either improve accessibility to exhibits or adjust pricing to reflect what’s actually available.

The wife and I took our now six year old autistic son and his friend with us here last month to do a little something to do with different wildlife for his birthday week . We were really impressed with our trip and how the boys enjoyed their time here. The people are absolutely awesome and the atmosphere was great.

Visited the zoo for Halloween with my daughter, bought the tickets previously online. I was scared it would be too packed but found parking quick and got in the zoo in no time, every year the zoo gets better, ive been attending boo at the zoo for several years now and it never disappoints my daughter loves it every time. Thank you!

The setup is great the only thing was that the lion seals windows for out of water viewing were incredibly dirty, but all else the Zoo is a nice setup.

I liked this experience because the concert was one hour, and the pieces were short, a few minutes long. Often when I go to the symphony, it's a two or three hour event with the music pieces lasting a long time. It was good for my hyperactive self. Parking was easy at the zoo. It was casual experience, but elegant. This is my first time at such a event. #candlelight

My daughter's and I always have a great time. It's beautiful and peaceful with plenty of activities and educational sessions as well

My boyfriend and I went last night (24 Sept) for dinner. We ordered the Buffalo Chicken Pizza, it was delicious. There was no wait, got seated right away. We had a coupon on the InKind app. We scanned the QR code on the receipt and paid. Our waitress came by asking for us to pay. We showed her we already did, she kept saying we didn't. We asked to speak with the manager to try to resolve this issue. She also kept saying we didn't pay. We showed her our app and bank statement saying the payment went through on both, that we weren't going to pay double. She was extremely rude, kept rolling her eyes saying we didn't pay. Then she just walked off in the middle of our conversation. Who the hell does that??? Not even an apology or anything. Our waitress was very attentive, and polite. I loved her. However, your management needs to be worked on!

I really enjoy this restaurant, the mood is relax and you got an excellent treatment. The pizza ITS amazing and I tried Sangría which was delicious.

My complete order wasn’t ready until about 30 minutes after the noted online pick up time. I was surprised the pizza was ready but had to wait for the anti-pasta? Just cut up cheese and ingredients which seem like you could throw together pretty fast. So got home with a cold pizza 🥹

Took our 90 year old mother there for a special treat. We loved to atmosphere as well as the food. Our waiter was most excellent. Would go back again and again. Might have to bring our own pineapple as mom likes a mushroom and pineapple pizza no matter if it is sacrilege lol.

Takes me back to NY. Crispy crust with delicious cheeses. Thank you. Fughetaboutit

This was our first time here, the wait was longer than the time it took us to eat but it is understandable it was Saturday. Our waitress was nice gave us samples of wine and helped us out through the menu. We got a ceaser salad to start off and we got half the don and other half xtra pepp and hot honey 🍯💕

Walked in and I loved the decor! The coal burning pizza oven was so cool never seen before. We ordered the prosciutto pizza with added pesto! I asked for a side of Hot Honey.. OMG PERFECTION. Pizza did take almost 45 mins but we weren't in a hurry (busy at 3pm). Pizza is thin and crispy my favorite. Service was great, all staff were friendly and polite. I posted all over my social medias because it was that good. We did order the original cheesecake it was not my favorite, I would have liked fresh fruit rather than a thick jam. The crust could be more crunchy it was soft n crumbled. I will most definitely be back to try other pizzas!!

Food is served hot, delicious, fresh and well seasoned; beware that appetizers and sides are in shareable portions; overall it was a nice dining experience, far from exceptional, I would say it hasnt met the international Ruth's Chris standard yet. I was somewhat disappointed about the wrong table setting etiquette for a high-end restaurant. I didnt serve with any butter knife, and i was given a tablespoon for dessert.

I invited a beautiful friend to have a good steak, and enjoyed a wonderful dinner. Had wine and wonderful conversation. The service was exceptional, Lisa did not miss a beat, amazing service definitely, the food super awesome. Will come back.👌🏻

We finally decided to try this place after having lived here for 5 years. I can’t believe they have so many good reviews. The service was AWFUL! Our server Diana disappeared for very long periods of time, our glasses sat empty for probably 30 minutes at one point. The food wasn’t good at all. The ceasar salad had an odd taste, the potatoes au gratin was just chunks of potato with a heavy layer of cheddar on top, the goat cheese and artichoke dip was mediocre and the garlic bread served with it was so heavy in garlic flavor it’s still burning my tongue a couple of hours later. The only steak I eat is ribeye and when I say they have one of the worst ribeyes ever, I mean EVER. It was supposed to be medium, it was more like medium well, no juice, and frankly the only seasoning I could taste was pepper. Ribeye is supposed to be full of flavor and a bit salty from the fat…nope, none of that good flavors at all. After waiting for way too long for our server I walked to the hostess station and told them we would like a new server, they said okay. That never happened. Nobody even acknowledged that a new server had been requested. For a $340+ dinner for 3 people it was a complete and total waste of money. Pelicans, West Texas Chophouse, and even Texas Roadhouse are far superior to what we experienced tonight.

This was a great experience from start to end. We went on a weekday for our anniversary. They greeted us by name throughout the night. and had the table reserved with a "happy anniversary" sign for us! Heads up, the mac and cheese can easily be a whole meal for one, or a side for 2 , maybe even 3 people. The steak was so good and easy to eat. The lychee martini was so good!! I would eat here every week if it weren't a hike for me.

We just went for a quick stop for drinks celebrating our anniversary and they just gave us the best service since the beginning and our server Giselle was very polite. I loved the little details they give to the customers. Definitely coming back.

Great experience to dine in Ordered New York Strip 16 ounce Ribeye Steak was my main entree, the Caesar Salad is the BEST, along with Mac & Cheese, Stuffed Mushrooms, and Garlic Mashed Potatoes and it was GREAT. Ordered Two Tall Stella Artois Beers A+ Overall Great Food, Excellent Customer Service, Great Atmosphere, and Very Friendly Staff. Great Music in the background too. Great place to go recommend this to all families and couples for special occasions. Definitely will be back soon!! -Carlidos

Will and Lisa were amazing with the service provided. From the moment we walked in to our way out, all staff had great attention to detail and us. Thank you for making our dinner a special occasion.

I arrived Sunday at 6am for a mixed dozen donuts, these were intended for my co-workers. Unfortunately we received a horrible mix off donuts, they were all old and extremely dry, not one person took any all day, they looked pathetic, we were very disappointed in the quality off donuts we were given. I wouldn't recommend you go here to early, it seems their keeping days old donuts, my entire team made a comment 😓

I ordered a medium hot original coffee with sugar. What I received was next day old watered down water with no sugar. This was the weakest and most disgusting coffee I ever had. This place is a pathetic joke.

It is only in this dunkin that they always make me park even though there is NO LINE. not infront of me not behind me and they also give me my food half assed. Like I get the avocado with bacon but there's hardly any bacon ( Pic). I have gone in the morning where there is a morning rush and they have always given me my coffee and avocado toast with enough bacon. This issue only happens in the afternoon. Thank the morning shift because they are the only reason I keep coming back, everyone else is just slacking. Also I didnt get my receipt so I can't even do the survey so Corp can know who is the person that served me.

They never seem to disappoint me in messing up my order . You would think as a regular customer they would at least appreciate the customer and make sure we are happy that they could make our day or not by making us a bad coffee with to much sugar or not enough sugar or anything else. If not they put your donut in the bag upside down to make sure that the icing is on the bottom stuck to the bag ,like really? You couldnt take your time to put it in the bag the correct way or grab it so roughly you left finger holes on the sides where its basically squished. You make me return into the store for a remade coffee that you couldnt get right the first time ? I know it raises alot of questions , especially when i have other options, but why should i go out of my way on my way to work when its convient for me when i come to them for that then they should be expected to make my experience a good one with food, service etc. and why keep coming ?Because .... I try to give them the benefit of the doubt . I recall a time it was always perfect the perfect amount cream sugar and flavor or anything ordered and this location used to be great it was your go too place ,now its been going down hill from there ,who gets coffee wrong, who serves you donuts and cant even take the time to put it in the bag right. Especially when noone was behind me(drive thru) . I hope their district manager isnt as bad as the people they are hiring that are serving us customers instead that he will read this as he has been in store before a few feet away from where I came in to correct an order so my hope is he will take into consideration in making it better.. . Im really not that picky I just expected a large coffee that has 4 pumps as its already included not six or less than 4. Or a donut i can actually eat with icing that isn't all over the bag .It happening more often now more than once with the coffee and second time on the donuts. Do better

I recently had a troubling experience at this Dunkin’ Donuts location that highlights a lack of proper training and adherence to health protocols. After my order was mishandled, I returned the donut holes, and despite informing the staff that I had sneezed on them and offering to purchase them at half price, the employee still insisted on keeping them. This not only reflects poor professionalism but also suggests that the staff may not be receiving adequate training or attending the necessary health department meetings. Such practices are unacceptable and raise serious concerns about customer safety. Because of this incident, I will not be returning to this location again.

Do they pay these workers more to be rude and unhappy?? Don't work at a busy place dealing with customers if it's not your thing. Reflects poorly on management and my favorite coffee place. Starbucks and Chic Fila are more busy and they manage to even act happy to see customers.

Very disappointed, minimal doughnuts, inside the doughnut display case, several flies were visible on top of the food. Staff was utterly rude, unhappy, no cares to please the customer. Unfortunately, I had to throw away my doughnuts in the trash. I really hope management reads these reviews and makes an effort to properly train their staff. This location was unsanitary and disgusting. Shame on you.

We had the pho dac biet (which comes with a larger meat selection ), and it was fine. The meat portion was generous. However, the veggie garnish did not have basil, which was disappointing. The grilled pork spring rolls and dripping sauce were fantastic. The service was very friendly.

We passed by el paso and found this restaurant. Food is great. Customer service is superb. Price is a decent price. Atmosphere is ok, it's an old building, they might have to renovate it in the future but the restaurant is clean. Restrooms are clean. We will visit again if we visit el paso.

I would've shrugged it off had it been just ONE lumpia missing shrimp but ALL FOUR had zero shrimp inside! I've been eating at two of their locations and normally I order three orders of these but today it was just a small craving… So i placed a small order and I tipped accordingly to the options given on the site.This was a waste of my money, gas and time. 4 for 4 seems intentional…

Food used to be amazing and affordable. Now, the food is just mid and way expensive! Portions of meat keep getting smaller. The place smells terrible and is falling apart. When they started on Viscount, the owner was friendly. Now when she's here, she doesn't even greet you. You can feel the tension with her staff.

Good for sick people, loved the koi, why are people saying that we'll die of the humidity? Of course it's humid y'all aren't aware that there is a pond? Boba is delicious

Great service and delicious pho! Definitely love coming here and recommend it to everyone!

This is probably the best Vietnamese restaurant experince you can have in El Paso. The food and the atmosphere speak for themselves and I highly recommend you come and try this place off gateway. Parking is in the back!