Pattaya Modus Beachfront Resort

I had an absolutely wonderful stay at Modus Beachfront Resort in Pattaya! Everything exceeded my expectations: From the moment we arrived, the staff made us feel so welcome — professional, friendly, and always willing to help. The room was immaculate, beautifully decorated, and had a fantastic view of the beach. The amenities are top notch, especially the pool and beach access — perfect for both relaxing and enjoying the sea. The food was delicious. Breakfast had a wide variety, everything fresh and tasty. We also had dinner at the resort restaurant and the dishes were great — good portion sizes, well presented, and full of flavor. Location is excellent — right on the beach, yet close enough to town to explore. It’s peaceful, but not isolated, which is just what we wanted. Overall, one of the best beachfront resorts we’ve stayed in. Highly recommend Modus Beachfront Resort for anyone looking for a luxurious and relaxing getaway in Pattaya. Definitely will come back!

Design and decor is unique in a good way. Staffs are all very nice. Love the room's fragrance but not the elevator's. Quick room service. We checked in at 14:00 but the room was ready at 16:00. They have a cool nice room on 6th floor for us to wait with welcome drinks and tons of bite size snacks. No 7/11 nearby in case you wandered.

I booked this hotel through Agoda after reading many positive reviews and was attracted by the mention of a private beach. However, the overall experience did not quite meet my expectations. The location was a bit disappointing, as it’s not within walking distance of restaurants or shops. The hotel is located deep inside a narrow road, so guests need to call for a taxi or other transport to get in and out. We booked a superior king room for our family with two children (aged 6 and 8), and we asked to change to a twin room when we checked in, since the request was mentioned in the Agoda. The hotel upgraded us to a suite. However, the suite was located in an older building that seemed poorly maintained. The atmosphere of this part of the hotel felt quite dull and lifeless, possibly because of the age and condition of the building. The private beach was also somewhat disappointing, as it appeared a bit dirty and is located near a port area where container boats are docked. I was surprised that the hotel is rated as five stars, as the cleanliness, maintenance, and overall facilities did not fully reflect that standard. The old building we stayed in felt rather deserted, almost like an unused wing. Inside the room, the beds and furniture were acceptable but had a musty smell. The air conditioner was also quite noisy. On a positive note, the pool area was very nice, and the staff were generally welcoming and helpful. Overall, I appreciated the staff’s effort and the upgrade, but the stay did not meet the expectations set by the hotel’s five-star rating and online reviews.

Absolutely awful establishment. Dirty, rundown, unhelpful. Photos seem to show an industrial chic space by the water but it's more like on its' last legs with no budget for upkeep or team training. Rooms are dusty and dirty, please check your bedding, room corners, sinks, and the bottom of all of the glassware in the room. Dead bugs, bird droppings all over the balcony ( from one of the unused room that they moved me to) dust covered counters, smell of mildew permeating the sheets. God forbid you need to change rooms, because they'll stick you in a long unused room that is even worse. AC barely works or might leak the entire time. You might get lucky and get a room where it does work. But I changed rooms multiple times and personally talked to at least 2 other guests who had the same issues. By the way, you'll just be told to keep the curtains closed in order for the small room to cool down, let's just say you could wait hours on hours before they'll admit there's anything wrong. Do you like hot showers to rinse off the sweat of the day? Don't expect one here. They'll send someone to tell you that the tepid water is hot enough or play musical rooms again and move you to another room to have the same problem all over again. Upgrades don't matter because each room will be worse than the last and you'll spend all of your time waiting for some kind of reply or solution. I booked for a 4 night stay and spent an entire 2 days of it exhausted, waiting for a room I can finally rest in that was not dusty, working AC, and hot water. Don't think that is too much to ask for as a paying guest. The kicker is, when I couldn't stand it anymore and already tired of wasting my time ( I'm actually here for a work trip, so I really didn't have time to leisurely wait on them) I asked to cancel my booking altogether, I didn't even get a night's sleep from all the moving of rooms and problems. They'll keep you on hold and when it gets too late in the evening, tell you the manager is not there, and will deal with it in the morning when they clock in but when I went looking for them in the morning, was told they won't be in. What a joke. Tried to cancel my booking, they insisted that I need to pay for the 2 nights I supposedly 'stayed' and would not recognize that there was a problem and that they did their best to resolve the issues by moving me when they could. By the way offering me breakfast does not solve any of the actual issues, it just shows how deaf they are and lack of any customer empathy. I did not sleep or take a hot shower for 2 days. I pressed them to refund me the full stay because they didn't provide anything that was promised. After many hours, They issued a notice saying they would authorize the process on their end for Agoda, because I booked through Agoda but after months of going back and forth, Agoda informs me that Modus was unresponsive and finally actually withdrew their agreement. Imagine my disbelief. Never received my refund, and I warn everyone to stay here at your own risk and luck. I travel a lot in Thailand and globally and this is by far one of the worst managed establishments I've been to.

The rooms were very spacious that you can fit about 10 people in the room. There were stoves and a lot of complimentary foods and drinks, ehich other hotels wouldn't bother to give. The bed was clean and not only that, it was a very big bed. There is a private area for us and it was right infront.