We spent a day at Waterworld during a heat wave when we visited the area from Scotland.
The girl on the desk was lovely and friendly.
We had issues using the QR code to pay for parking, so you're best using the machines outside. Parking was £6 for the duration we were there. I was actually surprised I had to pay to park. That's not common in Scotland. Most places have free car parks 😬
We paid, I think £96 for 2 adults and 2 children.
You pay £5 deposit for a locker wristband, which you get refunded when you leave. The changing area was very big, and very clean. There were also plenty of lockers.
There were a lot of slides, which was great 👍 and the outdoor pool was open, which was amazing when it was 27C outside 😅
My husband can't actually swim, so he was quite happy chilling in the bubble pools or outside.
My daughter, her friend, and I went on the slides, river rapids, the wave pool, outdoor pool, and outdoor bubble pool.
Lots of staff, and they were all being very attentive, giving clear instructions.
I can understand why people in other reviews seem concerned about cleanliness. I wouldn't say the place is "dirty", I saw them doing water checks several times when we were there. It's more that it's in need of quite a bit of maintenance. For example, the race slides paint is badly worn, there is obvious rust on the spiral stairs, all of the tops of the flumes are caked in dust, the fans above the python and blackhole are rusty and covered in dust. It's all quite easily sorted out.
The only thing I was actually concerned about was the bottom of the wave pool felt "slimey." You would try to jump with the wave, lose your footing, and you're straight under the water. I've been in many a wave pool lol that's not normal.
We got the supreme platter from the cafe, and that was enough for 4 people and pretty affordable. Drinks were very expensive, though.
Overall, we enjoyed our day and would happily come back if the maintenance issues were addressed.