(由 Google 翻译)多佛背包客旅馆 我和朋友在英国的Hostel World上预订了这家旅馆。
虽然我们看到了非常差的评价,但我们还是决定去试试,因为它是多佛市中心唯一的一家,而且我们都知道有些评论家是什么样的。
我们到达这家旅馆时那里空无一人,一个粗鲁无礼的男人从隔壁的酒吧走来,问我们是否来对地方了,我们告诉他我们正在寻找多佛背包客旅馆,我们在 Hostel World 上预订了一间混合宿舍,他回答说是的,就是这里,但告诉我们他不知道他的旅馆在 HostelWorld 上,然后他解释说他没有电脑,所以无法为我们办理入住手续或查看我们是否付款,他带我们到通往旅馆房间的楼梯,我们不得不把行李抬过沙发才能穿过楼梯门,上楼梯后,墙壁和窗台上到处都是霉菌,走廊的地板上堆满了折叠的亚麻布,然后那个男人让住在宿舍里的另一位住户带我们看了房间,我们打开宿舍门,一位老先生住在 6 人间宿舍里,因为这位老先生也住在那个房间里,所以他的东西到处都是,我们向住在宿舍里的人询问门,他告诉我们门有密码,但自从他去过那里之后就不再用了,因为那里没有其他客人。我们把行李寄存起来,看了看隔壁的房间,门大开着,房间更大一些,也更干净一些,没有人住,有一个套间浴室,浴室里发霉了,水龙头坏了,也没有卫生纸,我们离开房间去了主浴室,真是太可怕了!霉菌、污垢、浴缸/淋浴不稳定、不干净、无法使用(有照片可展示),马桶和水槽非常不舒服,几乎无法使用,非常不卫生。
然后我们去了厨房,厨房里也长满了霉菌,非常脏,绝对不符合任何食品/厨房卫生标准。
我们问旅馆的人是否可以把我们换到一个空房间,他粗鲁地回答说“那你订的是什么房间?”我们告诉他一间 6 床混合宿舍,他回答说“不,这就是你预订混合宿舍的结果”,你永远不知道最后会和谁住在一起”,我回答说哦不,不是客人,我们只是想预订可用的空房间。 (在过去 6 周的英国旅行中,我们一直在更换房间,从来没有遇到过问题,有些旅馆甚至在注意到我们原来的房间可能不合适或不舒服时为我们更改了预订)。
这个男人不让我们预订空房间,而且由于我们住在这家旅馆已经感到不舒服、不安全或不干净,尤其是每人 14 英镑,所以我们礼貌地告诉他我们要离开了,我们去拿了我们的东西,当我们走出门时,听到他和其他酒吧顾客在连接旅馆入口/出口的酒吧里说了一些粗鲁的话。
(原文)
Dover Backpackers In the United Kingdom, my friend and I booked this hostel off hostel world.
Although we read the very poor reviews decided to give the hostel a go anyway as it is the only one in the centre of Dover and we all know what some reviewers can be like.
We arrived at this hostel to no one there, an abrupt quite rude man came from the bar next door and asked if we were at the right place, we told him we were looking for Dover Backpackers we booked a mixed dorm on hostel world in which he replied yes this is it, but told us he didn’t know his hostel was on HostelWorld he then explained he has no computer so can not check us in or see whether we have paid or not, he showed us to the staircase which led up to the rooms in the hostel, we had to lift our bags over a couch to get through the door to the stairs, once up the stairs there was mould all along the walls and window cills, linen stacked in folded piles on the floor along the hall, the man then got another resident living in the dorm room to show us the room, we opened our dorm room door and an elderly gentleman was in the 6 bed dorm, as the man also lived in that room he had his belongings everywhere, we asked the man residing in the dorm about locks on the door, he told us that it has a code but since he has been there he doesn’t use it because they don’t get other guests. We left our bags and looked in the room next door which the door was wide open, it was a larger some what cleaner room with no residents and an ensuite bathroom, the bathroom was very mouldy and taps didn’t work nor had toilet paper, we left the room and went to the main bathroom, which was horrific! Mould, grime, bath/shower unstable, un clean, not usable (have photos to show), toilet and sink very unpleasant almost un usable, very unhygienic.
We then went to the kitchen, also covered in mould, very dirty, would definitely not meet any food/kitchen hygiene standards.
We asked the hostel Man if we could please swap rooms to one of the vacant rooms, in which he replied rudely “well what have you booked?” We told him a 6 bed mixed dorm, and he replied”no that’s what happens when you book a mixed dorm”, you never know who you are going to end up with” and I replied saying oh no it’s not the guest we would just like to book the vacant room as it is available. (We have never had a problem over the last 6 weeks travelling the UK swapping rooms, some hostels even changing our booking for us when noticing our original rooms may not be appropriate or comfortable for our stay).
This Man would not let us book the empty room, and as we already didn’t feel comfortable, safe or clean staying in this hostel and especially not for £14 each, politely told him we would be leaving, we went and got our belongings and as we were walking out the door heard rude remarks coming from him and other pub patrons in the bar connecting to the hostel entrance/exit.