墨西哥城的50家最佳酒店

（由 Google 翻译）在这里住了五晚左右，真是好坏参半。酒店本身很不错，员工非常友好，服务也很棒。最大的问题是施工，而且施工还会持续一段时间。网站上的说明大大低估了施工的影响；噪音太大，白天房间完全无法使用。网站上说施工房间和使用房间之间会隔一层楼，我可以确认这不是真的；我们住的那层楼的正上方和正下方都在施工，我们真的能感觉到房间里强烈的震动。他们提供“耳塞”，这听起来有点滑稽，因为它们的降噪效果很差。白天小睡、看书、接电话都完全不可能。如果酒店真的打算在此期间继续营业，应该为客人提供降噪耳机，并在网站上发布更清晰的警告。工作人员提供了餐饮抵用金，我很感激，但要注意，如果你觉得白天需要用到自己的房间，绝对不要住在这里。除此之外，住宿和酒店都很棒，我觉得这会让你拥有一次完美的住宿体验。 （原文） Stayed here for 5ish nights. Truly a mixed bag. The hotel itself is quite good and the staff are very friendly with incredible service. The huge problem was the construction, which will be happening for quite a while longer. The note on the website understates the impact of this significantly; the noise is so loud that rooms are completely unusable during the day. The website said there would be a floor between construction and used rooms which I can confirm is untrue; we had construction happening directly above and directly below our floor, we could literally feel strong vibrations in the room. They provide “ear plugs” which is almost funny because of how little noise reduction they offer. Naps during the day, reading, taking phone calls were completely off the table. If the hotel is serious about staying open during this, they should offer noise cancelling headphones to guests and a better warning on the site. Staff offered a dining credit which I appreciate, but just beware if you think you’ll need your room during the day you absolutely should not stay here. Outside of that, the stay and hotel are amazing and I think would make for an amazing stay.

（由 Google 翻译）虽然酒店客房确实需要为目前正在谨慎进行的翻修做好准备，但这家美丽酒店的公共区域却非常漂亮。此外，这家酒店（以及所有其他四季酒店）真正令人赞叹的是他们的员工。礼宾部始终服务周到，提供的帮助让我们的墨西哥城之旅更加完美——他们真心实意地了解我们的喜好和个性，全体工作人员（尤其是艾格尼丝）为我们安排了一切。前台和餐厅的员工也同样出色。客房服务甚至还为我女儿送来了不含坚果的护发素，因为她对坚果过敏。即使您像我们一样恰好在施工期间前来，这里也是不错的选择。 （原文） Although the nice hotel rooms are admittedly ready for the renovation that is currently discreetly underway, the common areas of this beautiful hotel are wonderful. In addition, what makes this (and all other Four Seasons locations) truly spectacular is the staff. The always well-staffed concierge desk provided assistance that made our vacation to Mexico City a million times better - they really sought to understand our preferences and personalities and the whole crew (especially Agnes) hooked us up. Front desk and restaurant staff were similarly exceptional. Housekeeping even brought my daughter nut-free conditioner because of her allergy. You can’t go wrong here, even if you happen to visit during the construction as we did.

（由 Google 翻译）与全球其他四季酒店相比，墨西哥城四季酒店略显逊色。 虽然庭院非常漂亮，房间也像其他四季酒店一样一尘不染，但从入住到离开，我都感到很不适应。 我租了一辆私家车，直接通过礼宾部安排，我几乎在每家四季酒店都这样做。接我们的车在我看来质量不太好，而且我甚至担心带我们去的人不是酒店工作人员。我们也没有在前往酒店的途中提供饮用水，这在私人机场接送服务中通常并不常见。 大多数其他四季酒店会在您首次接机以及购买任何体验套餐期间与您保持联系。墨西哥城四季酒店完全没有网络，我出去吃午饭了。我购买了热气球体验，结果我父亲在前往热气球起飞的途中受伤了。我多次尝试联系礼宾部或酒店，但直到五个小时后我体验结束后返回时才收到任何回复，而且没有任何实质性的解释。作为一名律师，我认为酒店方面极其疏忽，他们为顾客协调“体验”，却没有任何后续跟进、办理入住手续，甚至没有提供任何真正的关怀。当我与酒店经理沟通时，他们试图将责任推卸给热气球公司。墨西哥四季酒店未能提供完善的套餐或一般服务，这绝对不是他们的错。我在其他任何一家四季酒店预订体验套餐时，从未遇到过任何问题。其他酒店的四季酒店都会核实我和导游的情况，而且如果我联系他们，他们几分钟内就会回复。墨西哥四季酒店在得知我父亲受伤后等了大约五个小时。 此外，为了弥补这次体验，他们试图退还体验套餐的费用，但直到我离开墨西哥一个月后才收到退款。回想起来，考虑到我父亲受伤了，我觉得这还不够。 前台服务也很冷漠，不友好。 总而言之，热气球之旅是我们这次住宿的亮点，我强烈推荐您在入住这家酒店时预订。四季酒店联系的公司做得非常出色，为您打造了一次毕生难忘的体验。 我认为这家酒店的价格过高，而且服务和服务极其匮乏。除了热气球体验之外，我建议在城里其他地方寻找提供优质服务的豪华住宿。在这里您找不到这样的住宿。 （原文） Four Seasons Mexico City falls short in comparison to other Four Seasons properties world wide. While the court yard is very beautiful and the rooms just like any four seasons hotel were immaculately clean - I really struggled from the moment I got to the property to well after I left. I rented a private car which I coordinated directly through the concierge which I have done at almost every Four Seasons property. The car that we were picked up in was what I would describe as not a very nice car and was actually concerned we were being led by someone who wasn’t actually working for the hotel. We also weren’t provided any water for the journey to the hotel which normally isn’t customary for the private airport transfer. Most other four seasons property will keep in touch with you during the initial airport pickup and during any experience package you purchase. Mexico City FS was completely off the grid and out to lunch. I purchased the hot air balloon experience which my father was injured on route to the hot air balloon take off. I tried numerous times to contact concierge or the hotel - and didn’t receive any sort of response until five hours later when I was on my way back after the experience without any real explanation. As a lawyer, I found this to be extremely negligent on the part of the hotel that is coordinating “experiences” for their customers without any follow up or check in or real concern. When I spoke to the hotel manager, they attempted to shift the blame on the hot air balloon company. It was absolutely not their faults that FS Mexico isn’t on top of packages they are providing or general service itself. At any other Four Seasons property I have never had an issue booking an experience package. The four seasons at other properties checked up on me, the tour guide, and also if I ever reached out would have some sort of response in minutes. Four Seasons Mexico waited about 5 hours after being informed my father was injured. Further, to make up for the experience, they tried to refund us for just the experience package - but I never got the refund until a month after my stay in Mexico. When I look back I don’t think was enough considering my father was injured. The front desk service was also aloof and unfriendly. Ultimately - the Hot Air Balloon trip was the highlight of our stay and I would HIGHLY recommend booking it for your staying at this location. The company the four season contacts with does an amazing job of providing a once in a lifetime experience that you will always remember. I think that this property is over priced for the extreme lack of care and service you will experience. Aside from the hot air balloon experience, I would consider looking elsewhere in the city for luxury accommodations that provides good service. You will not get it here.

（由 Google 翻译）我们周日在四季酒店吃了早午餐。正如预期的那样，服务非常出色，酒店维护得很好，食物质量也不错，但味道略逊一筹。我希望这家酒店能像我在其他四季酒店一样，提供更多惊喜。我建议用燕麦奶来做卡布奇诺，不要像我们之前那样弄得那么湿。 （原文） We had brunch on Sunday at the four seasons Hotel. As expected, the service was outstanding the property very well maintained the quality of the food was good, but I was a little bit underwhelmed with the taste. I wish that there would’ve been more delighted as I have been at other four seasons. My recommendation is to adopt oat oat milk for cappuccinos and not to make them as wet as they were served for us.

（由 Google 翻译）⸻ 我在这家酒店度过了一段非凡的体验。从入住的那一刻起，工作人员就无比细心、友好且专业。从前台到客房服务，每一个细节都经过精心设计，温暖而又与众不同。 酒店设施无可挑剔，空间舒适优雅，维护得当。但最令人赞叹的是酒店的服务：总是面带微笑，乐于助人，随时准备满足您的所有需求，让您感到宾至如归、倍感尊贵。 毫无疑问，我会再次入住这家酒店，并强烈推荐给那些寻求舒适住宿和一流客户服务的宾客。祝贺全体团队的出色工作！ （原文） ⸻ Tuve una experiencia verdaderamente excepcional en este hotel. Desde el primer momento, el personal fue increíblemente atento, amable y profesional. Cada detalle, desde la recepción hasta el servicio en habitaciones, estuvo cuidado con esmero y una calidez que realmente marca la diferencia. Las instalaciones están impecables, con espacios cómodos, elegantes y perfectamente mantenidos. Pero lo que más destaca es el servicio: siempre dispuestos a ayudar con una sonrisa, anticipándose a cada necesidad y haciendo que uno se sienta bienvenido y valorado. Sin duda, un lugar al que regresaré y que recomiendo ampliamente a quienes buscan una estancia placentera, con un trato humano de primer nivel. ¡Felicidades a todo el equipo por su excelente trabajo!

（由 Google 翻译）我和妻子在墨西哥城四季酒店度过了蜜月。我们从伊斯坦布尔飞了14个小时。长途飞行后，我们只想好好休息，好好享受酒店。酒店的名字就叫四季酒店，我们原本期待着完美的入住体验，但却遇到了意想不到的情况。由于酒店正在进行装修，房间里噪音非常大。我们告诉酒店，他们说我们住在二楼，所以噪音对我们影响最小。他们说如果我们愿意，可以帮我们换到其他酒店，并且表示很抱歉。说实话，这感觉就像个笑话。最后，他们把我们换到了另一个房间。第二天，噪音仍然和之前一样大。幸运的是，我们只预订了两晚。之后，酒店经理在我们离开时来找我们，表示很抱歉，并会尽力提供经济补偿。几天后，我们收到一条消息，说他们会承担我们在酒店期间的费用。这和我们体验到的以及我们两晚的住宿费完全不符。对于这样一家承诺完美住宿体验的酒店来说，这种情况完全令人无法接受。太令人失望了。 （原文） Me and my wife visited Four Seasons Mexico City for our honeymoon. Our flight was 14 hours from Istanbul. And after from a long flight all we wanted to rest and enjoy the hotel. Because of the hotel's name, we were expecting a flawless stay, but we encountered a situation that really surprised us. Due to the renovation work at the hotel, there was an incredible amount of noise in our room. When we shared this with hotel, they told us since we were on the second floor, we were actually the least affected by the noise. They said they could transfer us to another hotel if we wanted and that they were sorry. It honestly felt like a joke. In the end, they moved us to another room. On the second day, the noise continued at the same level as before. Luckily, we had only booked the hotel for two night. After all this, hotel manager came to us while we are leaving and said she is sorry and try to compansate this financially. Within couple days we received a message saying that they are covering our expenses that we made while in the hotel. Which is nowhere near what we experienced and what we paid for 2 nights in total. This whole situation is totally not acceptable for such a hotel which promises for a flawless stay. Big dissapointment.

（由 Google 翻译）📍 “地理位置优越”、“距查普尔特佩克仅几步之遥”、“地处中心地带，却又宛如世外桃源”。酒店坐落于改革大道 (Paseo de la Reforma)，与查普尔特佩克公园 (Chapultepec Park) 隔街相望，方便前往各大博物馆以及孔德萨 (Condesa)、罗马 (Roma) 和波朗科 (Polanco) 等时尚街区。对于热爱墨西哥城的旅客来说，这里堪称奢华之选。 🌿 氛围/设计 “宛如绿洲的室内花园”、“即使远离喧嚣，也能感受到宁静祥和”、“墨西哥庄园风格与现代精致完美融合”。经典建筑，庭院、喷泉和绿植交相辉映，在奢华与温馨之间达到完美平衡。优雅而不失亲切。 🛏 客房及舒适度 “梦幻之床”、“配备深浸浴缸的大理石浴室”、“夜晚绝对宁静”。宽敞的客房，奢华的细节：设计师设计的便利设施、卓越的隔音效果、私人阳台或可欣赏室内花园景致。 🍽 餐厅和酒吧 Zanaya、Fifty Mils 和 Il Becco 屡获殊荣：“风味爆棚”、“令人难忘的鸡尾酒”、“一流的自助早餐”。从当地太平洋海鲜到精致的意大利料理，这里菜系琳琅满目；创意十足的鸡尾酒让 Fifty Mils 成为必去之地。 💼 服务/员工 “无与伦比的友善”、“始终周到的团队”、“宾至如归的礼宾服务”等评价屡获殊荣。一流的客户服务培训；员工经验丰富，能够预见需求；便捷的出行和奢华的细节（床上用品、便利设施以及始终如一的顶级清洁服务）。 💪 设施和额外服务：设备齐全的健身房、令人放松的水疗中心、游泳池和健康区，为酒店锦上添花。无论您是来休闲、商务还是健康度假，这里都是您的理想之选：这里应有尽有。露台、庭院和休闲角落——是您放松身心的理想场所。 ⚠️ 需要改进的地方：一些客人提到走廊昏暗，部分浴室的卫浴设备需要更新，以及临街房间装修时可能会有噪音。虽然没什么大问题，但为了保持“梦幻”的标准，建议对一些次要空间进行小规模的翻新，并更加注重细节。 （原文） 📍 Ubicación “Inmejorable”, “a pasos de Chapultepec”, “en el corazón pero un refugio de paz” Está sobre Paseo de la Reforma, frente al Bosque de Chapultepec; acceso corto a los grandes museos, zonas de moda como Condesa, Roma, Polanco. Un lujo para quienes aman estar conectados con la CDMX. 🌿 Ambiente / Diseño “Jardín interior que parece oasis", “tranquilo aun viniendo del bullicio”, "estilo hacienda mexicana mezclado con sofisticación moderna" Edificio clásico con patios, fuentes, vegetación; equilibrio perfecto entre lujo y calidez. Se siente elegante sin ser distante. 🛏 Habitaciones y confort "Camas de ensueño", “baños de mármol con tina profunda”, “silencio absoluto por las noches” Habitaciones amplias, detalles de lujo: amenities de marca, muy buena insonorización, balcones privados o vistas al jardín interno. 🍽 Restauración & bares Zanaya, Fifty Mils, Il Becco reciben elogios consistentes: “explosión de sabores”, “cocteles memorables”, “desayuno buffet sobresaliente” La gastronomía brilla: desde lo local con mariscos del Pacífico hasta cocina italiana refinada; los cocktails creativos hacen de Fifty Mils un must. 💼 Servicio / Personal “Sin rival en cordialidad”, “equipo siempre atento”, “concierge que te hace sentir en casa” son expresiones repetidas. Formación de servicio al cliente top; personal intuitivo, anticipándose a necesidades; movilidad fluida con detalles de lujo (ropa de cama, amenities, limpieza siempre al nivel). 💪 Amenidades & extra Gimnasio bien equipado, spa relajante, alberca y zonas wellness suman puntos. Perfecto si vienes motivado, en viaje de placer, trabajo o wellness: hay espacio para todo. La terraza, los patios, los rincones para descansar — ideales para reset. ⚠️ Áreas de mejora Algunos huéspedes mencionan: pasillos oscuros, ciertos baños con accesorios que ya merecen actualización, y posible ruido de Reforma en habitaciones que dan hacia la avenida. Nada grave, pero para mantener el nivel “mágico” convendría pequeñas remodelaciones, mayor atención al detalle en algunos espacios secundarios.

（由 Google 翻译）2025年5月在Las Alcobas酒店住了三晚，体验非常棒。礼宾部英语流利，工作人员也乐于助人。前门始终有人值守。房间非常舒适，能够调节到符合美国标准的室温，空调开关时也没有发出任何噪音。房间里的浴室就像水疗中心一样，淋浴水量充足。Polanco街区外风景优美，非常安全。绝对会再次入住！ （原文） Stayed three nights at Las Alcobas - May 2025 and had a wonderful experience. The concierge was fluent in English and the staff was eager to help. The front door was constantly staffed. The rooms were very comfortable, were able to cool down to a proper USA approved temperature and the AC unit did not make noise clicking on/off. The bathroom in the room was spa like and the shower ample water. Outside the neighborhood of Polanco was beautiful and very safe. Would absolutely stay again!

（由 Google 翻译）房间布置精美，低调优雅，奢华奢华。非常感谢经理和团队让我们提前入住。服务一流。地理位置绝佳。我一定会再次入住这里。 （原文） Beautiful well appointed rooms combined with discreet elegance and luxury. Big thank you to the manager and team for letting us get into our room early. Service was superior. Location is perfect. Will stay here again in a heartbeat.

（由 Google 翻译）我们经常因公出差或休闲前往墨西哥城，通常都会入住四季酒店。多年来，四季酒店不断发展，但令人遗憾的是，它失去了往日的个性化服务，变得越来越像其他商务酒店。 这次我们决定入住拉斯阿尔科瓦斯酒店，房间的品质和卓越的客户服务让我们惊喜不已，从高层管理人员到普通员工，无不体现着酒店的用心。总经理迈克尔·奇切先生在我们办理入住手续时热情接待了我们，并确保我们拥有愉快的入住体验。他亲切的个性和对细节的关注，让我们的入住体验格外难忘。这种对客户满意度的重视体现在所有员工身上，他们都非常友善和乐于助人。以后每次来这座美丽的城市，我们都会选择入住这家出色的酒店。而且，酒店对狗狗非常友好！ （原文） We visit Mexico City for business and pleasure and usually stay at the Four Seasons. Over the years Four Seasons hotel has evolved and sadly lost the personal touch and has become more like any other business hotel. We decided to stay at Las Alcobas this time and were pleasantly surprised by the quality of the rooms, the excellent focus on customer service, right from the senior Management to the staff members. The General Manager Mr Michael Chiche greeted us as soon as we checked in at the hotel and made sure that our stay was a pleasant experience. His warm personality and attention to detail made our stay a very memorable one. This detail to customer satisfaction can be experienced with all his staff members and as they were all very kind and helpful. We will always stay at this fantastic hotel for all future visits to this fantastic city. Super dog friendly!!

（由 Google 翻译）真是个绝佳的住所。Polanco 是一个购物、夜生活、绿地等设施一应俱全的绝佳社区。地理位置优越。员工很棒。他们没过几天就叫出了我们的名字。虽然我们没有在 Anton 吃饭，但在那里喝过几次酒，也吃过几次早餐。我会毫不犹豫地向所有想去墨西哥城 (CDMX) 的人推荐这个地方！ （原文） A true gem of a property. Polanco is a fabulous neighborhood for shopping, nightlife, green spaces, etc. Great location. Great staff. They got to know us by name in just a few days. Although we didn’t eat at Anton we had drinks there a few times and breakfast a few times as well. I wouldn’t hesitate to recommend this place to anyone looking to visit CDMX!

（由 Google 翻译）这是一次绝妙的体验，也是我住过的最好的酒店之一。 大多数酒店团队都会巧妙地拒绝客人，让你感觉不到被拒绝。但拉斯阿尔科瓦斯酒店却从不让你主动提出任何要求。 Gerardo 和我们的礼宾天使尤其热情周到，当然，前台还有几位工作人员也非常友善，只是我没记住他们的名字。水疗中心也令人惊喜。 真希望整个旅程都能住在这里，可惜这次旅行我们去了其他地方！下次一定还会再来，住得更久一些。 （原文） Fantastic experience and one of the best hotels that I’ve stayed in. Most hospitality teams find ways to say no without making you feel like it’s a no. Las Alcobas never let you need to ask in the first place. Gerardo and our Concierge Angel were in particularly helpful, though there were also a few front desk team members whose name I didn’t catch also. The spa was also a true delight. Wish I had stayed here my whole trip but our visit took us to other places! We will be back for longer next time.

（由 Google 翻译）出差期间第一次入住这家酒店，顺便参观了博物馆（索玛雅博物馆和人类学博物馆）。这是我在墨西哥城（CDMX）大约30多次旅行中住过的最好的酒店。我住过的酒店包括W酒店（不行）、威斯汀酒店（呃呃）、喜来登酒店（如果有示威活动就会很乱——而且通常都会有示威活动进行），甚至瑞吉酒店、丽思卡尔顿酒店和JW万豪酒店——都太闷了。圣地亚哥从新泽西过来，途经纽约大学上海分校，他的表现非常棒，这里几乎每个人都能说一口流利的英语。我感觉就像在纽约一样，只是服务更好，员工也更热情。早餐包含在房费内，虽然没有什么特别的，但一切都很丰盛，好咖啡、新鲜水果、新鲜糕点、好果酱和酸奶。完美、轻松的一天开始。房间不大，但布局合理，各种便利设施一应俱全：冰箱、饮料、Nespresso 咖啡机、瓶装水和各种小吃——全部免费（酒水除外，但附近有很多不错的酒吧，所以酒水就没必要了）。健身房实际上位于酒店楼下的一个房间里。虽然不大，但设施齐全，适合单人进行高强度间歇训练。 唯一的问题是附近酒吧传来的持续不断的低音嗡嗡声。耳塞不起作用，因为无法有效地掩盖低频。每个大型博物馆都需要步行25分钟，穿过风景优美的街区。一些最好的餐厅（Nobu、Sylvestre）就在拐角处。 总而言之，这可能是在墨西哥城最好的住宿地点。如果不是酒吧的低音（这完全不是酒店的错），这可能是我在墨西哥住过的最安静的酒店（我想没有孩子或宠物，但不确定）。走廊里没有喝醉的青少年大喊大叫——简直是田园诗般的体验。每晚大约500-700美元，具体价格取决于日期。绝对值得。 （原文） First time staying at this hotel while on business trip with a side of museum visits (Soumaya and Anthropology). This is the best hotel I've stayed at in CDMX on approximately 30+ trips here. This includes the W (nope), Westin (uh-uh), Sheraton (chaos, if there's a demonstration - and there usually is one ongoing), even the St. Regis, Ritz-Carlton and JW Marriott - all too stuffy. Santiago from NJ, by way of the NYU Shanghai campus, was excellent and almost everyone here speaks English perfectly. I felt like I was in NYC, except that the service was better and the staff was much more accommodating. Breakfast was included, nothing spectacular, but everything was solid, good coffee, fresh fruit, fresh pastries, good jams and yogurt. Perfect, light start to the day. The room was not big, but well laid out with every amenity, refrigerator, beverages, Nespresso machine, bottled water and a selection of assorted snacks - all complimentary (except alcohol, unnecessary with all the good bars nearby). The gym was literally situated in a single hotel room on the lower floor. It was tiny, but fully equipped for a one-person, HIIT session. The single issue was the incessant bass drone from the bar nearby. Earplugs didn't work because it wasn't possible to mask the low Hz frequency effectively. Every major museum was about a 25 minute stroll through scenic neighborhoods to get to. Some of the best restaurants (Nobu, Sylvestre) were around the corner. All in all this is probably the best place to stay in CDMX. If not for the bass from the bar, which was totally not the hotel's fault, this was probably the quietest hotel I've ever stayed in Mexico (no children or pets, I think, but not sure). No drunk teens shouting in the hallways - idyllic. About $500-$700/night depending on date. Totally worth it.

（由 Google 翻译）华丽的酒店，优质的服务！当我们到达时，工作人员很友好、热情、乐于助人。他们把我们的行李带到房间，带我们去他们的餐厅，在那里他们给了我们一杯免费的鸡尾酒。我们喝了血腥瓦哈卡酒和玛格丽塔，它有咸味的泡沫，将它提升到了一个新的水平。我们的房间总是备有免费的咖啡、饮料和美味小吃。淋浴水压很大，厕所里有坐浴盆。我无法对工作人员说足够多的好话。第二天早上 4:30 我们乘坐热气球，酒店工作人员为我们准备了午餐和咖啡。他们还有礼宾人员随时为您解答问题或提供当地活动的建议。我强烈推荐它！ （原文） Gorgeous hotel with exceptional service! When we arrived, the staff was friendly, welcoming, and helpful. They took our bags to the room and walked us to their restaurant, where they gave us a complimentary cocktail. We had the Bloody Oaxacan and a margarita, which has a salty foam that took it to the next level. Our room was always stocked with coffee, drinks, and yummy snacks that were also complimentary. The shower pressure was strong, and the toilet had a bidet. I can't say enough good things about the staff. We had a hot air balloon ride the next morning at 4:30 am and the hotel staff made sure they packed us a lunch and coffee. They also had a concierge available at all times to answer questions or to give recommendations of local things to do. I highly recommend it!

（由 Google 翻译）La Valise 酒店堪称瑰宝——私密优雅，地理位置绝佳。酒店坐落在一个步行便利的街区，方便前往城中一些顶级餐厅、魅力精品店和风景优美的公园。无论您是想探索周边地区还是放松身心，一切所需，都近在咫尺。 客房宽敞明亮，设计精美，舒适无比。每间客房都宛如一个私密的世外桃源，将奢华的美学与温馨的家一般融为一体。酒店仅有八间客房，服务也极具个性化。总有一位热情友好的工作人员面带微笑地迎接我们，为我们推荐餐厅，或推荐周边的景点。 特别感谢 Eric，他竭尽全力让我们的入住体验与众不同——最终，他感觉更像是一位朋友，而非酒店员工。正是这种真诚的待客之道，让这里留下了难忘的回忆。 虽然我们入住期间电梯停运，但我们并不介意走楼梯。话虽如此，行动不便的客人最好提前确认一下。最后一条建议：如果有机会预约按摩，一定要预约——这次体验绝对棒极了，是我们入住期间的一大亮点。 我们迫不及待地想再来一次。La Valise 让我们感觉神清气爽，受到了悉心的照顾，我们已经在计划下次的按摩了。 （原文） La Valise is truly a gem of a hotel—intimate, elegant, and perfectly situated. Nestled in an exceptionally walkable neighborhood, it offers effortless access to some of the city’s best restaurants, charming boutiques, and beautiful parks. Whether you’re exploring the area or looking to unwind, everything you need is just a short stroll away. The rooms are spacious, thoughtfully designed, and incredibly comfortable. Each one feels like its own little sanctuary, blending luxurious aesthetics with home-like warmth. With only eight rooms in the hotel, the service is remarkably personalized. There was always someone available to greet us with a smile, offer dining recommendations, or suggest things to do in the area. A special mention goes to Eric, who went above and beyond to make our stay special—by the end, he felt more like a friend than a hotel staff member. It’s that kind of genuine hospitality that makes a place memorable. Though the elevator was out of service during our visit, we didn’t mind using the stairs. That said, those with mobility concerns may want to check ahead. One final tip: if you have the chance to book a massage, do it—the experience was absolutely incredible and a highlight of our stay. We can’t wait to return. La Valise left us feeling refreshed, cared for, and already planning our next visit.

（由 Google 翻译）我在拉瓦莱斯酒店 (Hotel La Valise) 的入住体验非常愉快，但也有一些细节值得一提，尤其是考虑到它的价格（每晚约 12,000 美元）。 入住手续办理快捷方便，管家热情友好。房间一尘不染——客房清洁服务值得称赞；一切都干净整洁。我还很高兴酒店内设有迷你吧，这是一个非常值得赞赏的细节。 然而，考虑到酒店的价格和精品酒店的理念，我觉得房间设施相当简陋；我住的是新星套房 (Nova Suite)。至于设施，带电影院的泳池是个不错的选择，但水太冷，根本无法享受。 另一点让我感到不快的是，尽管我发了两封邮件提醒客人我来这里是为了庆祝生日，但他们却没有表示任何善意或祝贺。其他精品酒店通常会在这种场合表现出一些善意，但说实话，我觉得他们并不在意。 最后，房间内的投影仪出了点问题，遥控器也坏了，信号也很难连接。 总的来说，退房手续很顺利，但我认为这家酒店还有很大的潜力。如果能改进一些小细节，提升宾客服务质量，就能带来很大的提升。 （原文） Mi estancia en Hotel La Valise fue una experiencia con puntos positivos, pero también con detalles que considero importantes mencionar, sobre todo por el precio (aproximadamente $12,000 por noche). El check-in fue rápido y sencillo, y el butler fue amable durante la llegada. La limpieza de la habitación fue impecable —el servicio de housekeeping merece reconocimiento, todo estaba muy pulcro y en orden. También me agradó que el minibar estuviera incluido, un detalle que se aprecia. Sin embargo, la habitación me pareció bastante básica considerando la tarifa y el concepto de hotel boutique,yo me quede en la Nova suite,. En cuanto a las amenidades, la piscina con cine es una buena idea, pero el agua estaba fría, lo que hizo imposible disfrutarla. Otro punto que me dejó un mal sabor de boca fue que, a pesar de haber enviado dos correos recordando que mi visita era para celebrar mi cumpleaños, no hubo ningún detalle ni felicitación. En otros hoteles boutique suelen tener gestos amables para estas ocasiones, y honestamente me hizo sentir que no les importó mucho. Por último, el proyector de la habitación presentó fallas, ya que el control no funcionaba correctamente y costaba trabajo conectar la señal. En general, el checkout fue amable, pero creo que el hotel tiene mucho potencial que no se está aprovechando,. Pequeños detalles y un mejor servicio al huésped harían una gran diferencia.

（由 Google 翻译）La Valise 是一家位于罗马北区的美丽精品酒店！从抵达至离开，服务都无可挑剔。Adriana、Erick 和 Daniela 让我们的住宿体验格外美好。他们热情周到，待人友善。我们入住的是 Gravity 套房，房间宽敞舒适，设施齐全。我真想整个入住期间都待在床上，享受惬意时光！酒店的每个设计细节都匠心独运，精美绝伦。我和丈夫享受了水疗护理，回到房间时都感到无比幸福！我们期待着再次回到墨西哥城，入住 La Valise！ （原文） La Valise is a beautiful boutique hotel in the Roma Norte neighborhood! The service from arrival to departure was impeccable. Adriana, Erick, and Daniela helped make our stay extra special. They were attentive and friendly in every interaction. We stayed in the Gravity Suite, which is spacious and well-appointed. I could've stayed in bed the entirety of our stay and been very happy! The design details throughout the hotel are thoughtful and beautifully curated. My husband & I enjoyed our spa treatments, returning to our room in a state of utter bliss! We look forward to returning to Mexico City and La Valise!

（由 Google 翻译）房间非常漂亮，地理位置优越。房间超级时尚，品质一流。我们非常喜欢。工作人员也非常友善热情。而且总有人乐于助人。酒店氛围很棒。 我们期待的是一家小巧精致、时尚的精品酒店，前台规模不大，没有大堂，也没有额外的服务人员，但这也还好。不过他们有一家咖啡厅，可以让你放松一下。 有两点需要改进： - 请注意账单中额外加收的目的地税：我们预付了房费。入住结束时，他们又加收了两项费用。1）地方税（当然，完全没问题）和每天40美元的目的地税（听起来像是必须支付的）。然而，经过询问，他们说这是维护酒店良好状态的可选费用，如果我们愿意，可以取消。真是狡猾！在一家每晚超过600美元的酒店，我不希望你偷偷加收额外费用而不坦诚地说明。 - 我们问他们能不能帮我们寄明信片，顶级酒店通常会有服务人员帮我们寄。这里他们不知道怎么处理，说墨西哥不常见明信片。 这家酒店很棒。我可以推荐。但请记住以下几点。所以只能给四星。 （原文） Really beautiful rooms and great location. The room is super stylish and high quality. We really enjoyed it. Staff is very kind and friendly as well. There was also always someone around to help you. It has a great atmosphere Expect a small, cute, stylish boutique hotel, with a small reception, no lobby or additional service people but that's fine. They do have a coffee shop though where you can hang. Two things to improve: - Be aware of an added destination fee to your bill: we had prepaid the rooms. At the end of the stay they added 2 additional charges to the bill. 1) local tax (of course, that's totally fine) and a $40 destination fee per day (made it sound like it's something mandatory we need to pay). However after asking, they said it's optional fee for maintaining the building in good shape and we can take it off the bill if we want to. Sneaky! At a hotel with >600$ a night I don't expect you sneaking in an additional fee without mentioning it transparently. - We asked if they can help us send a postcard, in top hotels the service usually does that for you. Here they didn't know what to do with it, referencing that postcards are not usual in Mexico. So, great hotel. I can recommend. But keep these things in mind. Thus only 4*.

（由 Google 翻译）我们在La Valise度过了一段美好的时光。房间漂亮宽敞，非常干净明亮。 地理位置绝佳——罗马北区是一个美丽的街区，到处都是漂亮的咖啡馆、餐厅和商店。工作人员非常友善，总是乐于满足您的任何需求。特别感谢Adriana和Erik，他们每天都笑容满面地迎接我们，总是那么热情友好！ 我们一定会很快再来的！ （原文） We had a wonderful time at La Valise. The room was beautiful, spacious, very clean and bright. The location is perfect- Roma Norte is a gorgeous neighborhood full of beautiful cafe', restaurants and stores. The staff is extremly kind and always glad to assist with any request. A special thanks to Adriana and Erik, who greeted us every day with a big smile and were always so kind! We will certainly come back very soon!

（由 Google 翻译）我们在月亮房的住宿体验堪称完美。员工服务无可挑剔——热情、周到、真诚，每一次互动都令人印象深刻。酒店本身就像一件艺术品：精美修复的建筑、精心布置的装饰，以及每个角落都体现出的匠心细节。 酒店内的咖啡厅和面包房令人惊艳——我们品尝到了墨西哥城最棒的咖啡和糕点。每天早晨都像是一段值得细细品味的特别时光。 La Valise 酒店真是一颗隐藏的宝石，完美诠释了墨西哥城的艺术与待客之道。五星好评！ （原文） Our stay in the Moon Room was absolute perfection. The staff’s service was exceptional—warm, attentive, and genuine in every interaction. The property itself feels like living inside a piece of art: beautifully restored architecture, curated décor, and thoughtful details in every corner. The in-house coffee shop and bakery were amazing—some of the best coffee and pastries we’ve had anywhere in Mexico City. Every morning felt like a special moment to savor. La Valise is truly a hidden gem that captures the soul of Mexico City’s art and hospitality scene. Five stars all the way.

（由 Google 翻译）我和妻子从周五到周二入住重力套房。这间套房位于二楼，带有一个朱丽叶式阳台，可以俯瞰街道，还有一个独立的户外区域（几乎没有景观，更像是一个私人庭院）。我们非常喜欢房间的布局！工作人员也很棒（特别是Adrianna和Eric）。我们还享受了一次双人按摩，感觉非常棒。酒店说有游泳池，但它并不是那种典型的酒店泳池（而且在我们入住期间也没有开放）。强烈推荐！ （原文） My wife and I stayed in the Gravity Suite from a Friday to Tuesday. This particular suite is on the 2nd floor and has a Juliet balcony looking out onto the street and a separate outdoor area (no views almost like a personal courtyard). Loved the room’s layout! The staff were amazing (specifically Adrianna and Eric). We also got a couple’s massage which was epic. They say they have a pool but it is not what I’d call a typical hotel pool (it was also not in use during our stay). Would recommend!!

（由 Google 翻译）我在索菲特改革酒店 (Sofitel Reforma) 的住宿体验非常棒。酒店设施优雅精致，维护良好，客户服务从始至终都无可挑剔。从屋顶酒吧欣赏独立天使的日落美景，美得令人窒息，这绝对是我此行的亮点之一。特别感谢礼宾员 Diego Vasquez，他无微不至的服务以及个性化的深夜晚餐推荐，让我找到了氛围绝佳的绝佳去处。我已经迫不及待地想再次光临了。 （原文） My stay at Sofitel Reforma was exceptional. The hotel amenities were elegant and well-maintained, and the customer service was impeccable from start to finish. The sunset views of the Angel of Independence from the rooftop bar were simply breathtaking. one of the highlights of my trip. A special thanks to Concierge Diego Vasquez, whose top-notch attention and personalized late-night dinner recommendations led me to amazing spots with great ambiance. I’m already looking forward to my next visit.

（由 Google 翻译）这家酒店真是美轮美奂，奢华至极！从墙壁、沙发到床、淋浴和浴室，每个细节都令人惊艳。服务也无可挑剔；每次我们出门，客房服务都会打扫房间，真是贴心周到🥰。 唯一的不足是入住流程——需要先乘一部电梯到前台，然后再乘另一部电梯才能到达房间。这有点不太方便。 除此之外，一切都物有所值。总体来说，这是一次非常棒的住宿体验！ 不过，我不推荐屋顶酒吧。那里的调酒师和工作人员似乎态度不太好。 如果我们再次来到墨西哥城，一定会再次预订并入住这家酒店。 （原文） The hotel is absolutely beautiful and luxurious! Every detail — from the walls and sofa to the bed, shower, and bathroom — is stunning. The service was excellent; housekeeping cleaned our room every time we stepped out, which was such a thoughtful touch 🥰. The only downside was the check-in process — you have to take one elevator to reach the front desk, then another to get to your room. It’s a bit inconvenient. Other than that, you truly get what you pay for. A wonderful stay overall! However, I wouldn’t recommend the rooftop bar. The bartenders and staff seemed to have some attitude issues. We will book and stay here if we are back to Mexico City again.

（由 Google 翻译）非常喜欢这家酒店！泳池很漂亮，从酒店顶楼看到的景色令人叹为观止（房间的景色也很棒）。Balta的早餐相当不错。入住期间出现了一个小插曲：有人在我们之后办理入住，拿到了我们房间的钥匙，然后直接走了进来，这有点不太理想，但酒店事后免费为我们升级了房间。 （原文） Loved this hotel! The pool was beautiful and the viewed from the top of the hotel were amazing (the view from the room was too). Balta had a pretty good breakfast. There was an issue with someone being given a key to our room when they checked in just after we do and walking in when we were there which was not ideal but the hotel provided a free upgrade after that experience.

（由 Google 翻译）从我们办理入住到退房，酒店的服务都堪称卓越。酒店本身装潢精美，风格独特，令人叹为观止。礼宾团队和千禧俱乐部 (Club Millésime) 的每一位成员都展现出非凡的细致周到，始终超出我们的预期。他们热情友好、乐于助人、知识渊博、尽职尽责，让我们由衷地心怀感激。衷心感谢 Ingrid、Hanna、Regina、Frida、Maria José、Maria、Mariana、Noelia、Julian 和 Jose，是你们让我们拥有了一次难忘的入住体验。 我们一定会再次光临，深入探索美丽的墨西哥城，并再次拜访索菲特酒店这支特别的团队。 （原文） From the moment we were welcomed at check-in to the moment we checked out, the service was truly exceptional. Apart from the hotel being spectacular with incredible decor and style every member of the concierge team and Club Millésime demonstrated remarkable attention to detail and consistently exceeded our expectations. Gracious, helpful, knowledgeable, and genuinely dedicated, they left us with a deep sense of gratitude and appreciation. Our sincere thanks to Ingrid, Hanna, Regina, Frida, Maria José, Maria, Mariana, Noelia, Julian, and Jose for making our stay unforgettable. No doubt we will go back soon to further explore the beautiful city of Mexico City and to visit the very special Sofitel team.

（由 Google 翻译）房间和工作人员都很棒！我们到酒店早，所以不得不等房间准备好。酒店为我们准备了一些当地饮品，并为我们进行了一次很棒的速成课程，介绍了酒店以及周边地区的景点。房间太棒了！餐厅也很棒。 他们的Balta餐厅提供丰盛的自助早餐，选择丰富多样。 38层的屋顶酒吧视野开阔，食物和饮品也很棒。我们一定会再次入住这里！ （原文） The room and the staff were amazing! We arrived early to the hotel so had to wait for the room to be ready. We were greeted with some local drinks and were given a great crash-course on the hotel and things to do in the immediate area. The room was amazing! The was great as well. Their Balta restaurant had a great buffet-style breakfast with MANY options to choose from. The rooftop bar on floor 38 has great views and good food/drinks as well. We'd definitely stay here again!

（由 Google 翻译）我们第一次接触酒店是与礼宾团队，从那时起我们就知道他们对每个细节都非常关注。入住期间，所有员工都非常友善，确保我们得到周到的照顾，并且对我们的特殊需求也格外重视。酒店环境宁静、干净整洁，装饰风格也与周围的景色完美融合，让人能够真正欣赏到这些美景。 （原文） Our first interaction was with the concierge team and we knew from then the team pays attention to every detail. The entire staff, over our stay were very friendly, ensured we were well taken care of and were very particular with our special requirements. As it relates to the environment, it was very tranquil, clean and decorated in a way that you truly appreciate the scenery.

（由 Google 翻译）我们入住墨西哥城的索菲特酒店，总体体验不错，但也有一些喜忧参半的感受。服务非常出色——所有员工都专业、友好、周到。 让我感到不足的是酒店本身的设计和布局。尽管墙壁和地板很干净，但材质和颜色搭配却让它们看起来有些脏兮兮的。灯光昏暗，缺乏高端的感觉。 房间的布局也显得有些别扭——一个巨大的浴缸位于浴室中央，而马桶则位于正对着前门的独立小房间里。房间一侧还有一张高脚桌和吧台椅，与空间格格不入。 这家酒店在很多方面都很漂亮，但一些设计和布局上的不足削弱了整体的奢华感。我也不喜欢前台不在一楼——办理入住需要乘电梯上去。 服务方面，酒店无可挑剔。但就设施而言，它还需要一些改进才能真正达到五星级酒店的标准。 （原文） We stayed at the Sofitel in Mexico City and overall had a good experience, though I have mixed feelings. The service was outstanding — everyone was professional, friendly, and attentive. Where it falls short for me is in the design and layout of the hotel itself. The materials and color choices make the walls and floors look somewhat dirty, even though they’re clean. The lighting feels dim and doesn’t give a high-end impression. The room layout also seemed awkward — a huge bathtub sits in the middle of the bathroom, and the toilet is in a separate small room directly across from the front door. There’s also a high table with bar stools on the side of the room that doesn’t really fit the space. It’s a beautiful hotel in many ways, but some design and layout decisions take away from the overall luxury feel. I also didn’t love that the reception isn’t located on the ground floor — you have to take an elevator up to check in. Service-wise, it’s excellent. Physically, it could use some refinement to feel truly five-star.

（由 Google 翻译）我想表达我对最近入住贵旅舍的强烈不满。我本来打算住上几天，但不幸的是，体验非常糟糕，所以我决定离开。 到达房间后，我发现浴室状况糟糕透顶。浴室脏乱不堪，卫生状况令人无法接受。此外，检查房间后，我发现床单没有换过，我觉得这严重缺乏对客人的关怀。 此外，当我从附近的窗户向外看时，我发现地板上散落着一些玻璃杯和烟头。 鉴于这种情况，我决定不入住这家旅舍，离开时也对这里的服务和环境感到失望。我原本期待着更愉快、更舒适的体验，但不幸的是，事实并非如此。 我希望贵旅舍采取措施，改善客房的清洁和维护，特别是我住的A层，并提升宾客服务。我希望您能考虑我的投诉并采取行动改善服务质量。 （原文） Quiero expresar mi profunda insatisfacción con mi reciente visita a su hostal. Llegué con la intención de quedarme varios días, pero desafortunadamente mi experiencia fue tan decepcionante que decidí marcharme Al llegar a la habitación, me encontré con que los baños estaban en un estado deplorable. Había suciedad y falta de higiene en las instalaciones sanitarias, lo que me pareció inaceptable. Además, al revisar la habitación, noté que las sábanas no habían sido cambiadas, lo que me pareció una falta grave de atención al huésped. También al asomarme por la ventana que estaba cerca , noté unos vasos y colillas de cigarro tirados en el piso. Dada la situación, decidí no quedarme en el hostal y me fui desilusionada con el servicio y las condiciones del lugar. Esperaba una experiencia más agradable y cómoda, pero lamentablemente no fue así. Me gustaría que tomaran medidas para mejorar la limpieza y el mantenimiento de las habitaciones, en específico el piso A en el cual fue mi estancia, así como la atención al huésped. Espero que consideren mi queja y tomen acciones para mejorar la calidad del servicio.

（由 Google 翻译）这是墨西哥城（CDMX）的一颗隐藏的瑰宝。墨西哥的大多数豪华酒店（索菲特、瑞吉、RC）都很不错，但感觉就像世界上任何地方的一样。而这家酒店却建在一栋历史建筑内。一层楼只有几间客房，让你感觉不像住在酒店，更像是置身于历史之中。 唯一的缺点是，这家酒店与一家旅馆、一些商店和餐厅共用一个空间，所以有时会感觉不够私密。 （原文） This is a hidden gem in CDMX. Most of the luxury hotels in Mexico (Sofitel, St. Regis, RC) are nice but feel like they could be almost anywhere else in the world. This hotel, on the other hand, is built into a heritage building. With only a handful of rooms on one floor, you feel less like you're in a hotel and more like you're staying in a bit of history. The only downside is that the property shares its space with a hostel and some shops and restaurants, so sometimes it can feel not as private.

（由 Google 翻译）总的来说，这家酒店不错，但物有所值。可惜我到的时候恰逢墨西哥城马拉松比赛，花了4个小时才到酒店。我知道这不属于酒店工作人员的责任，但我认为他们可以为客人提供一些到达酒店的路线选择（如果您开车前来）。退房那天也是同样的情况，街道突然关闭，我不得不走四条街才能叫到Uber，酒店也没有提供帮助。我的淋浴间没有热水。早餐确实不错，但说实话，露台不如我预期的那样。从退房到出发去机场有2个小时，所以酒店帮我保管了行李。他们忘了给我一个装糖果的袋子，可惜我忘了。他们应该把我的行李都收好了，至少里面没有我需要退回酒店的东西。我打电话给他们，他们告诉我什么都没有。总而言之，我的住宿体验很糟糕。 （原文） In general the hotel is nice, but it's not worth what it costs. Unfortunately my arrival was the day of the Mexico City maraton, it tooks me 4 hrs to arrice to the hotel. I understand this is not in hands of the personnel but I think they could provide options to the guests about how to arrive (if you are coming in car). The day of my checkout it was the same, the street was suddenly closed and I had to walk like 4 streets to get the Uber, the hotel didn´t offer help. I had not hot water in the shower. The breakfast was really good but the terraces is not honestly what I expected. I had 2 hrs from the checkout to the tome I had to leave to the airport, so they kept my luggage. They missed to give me a bag with candies, unfortunately I forgot it. It supposes they had my luggage all together, at least it was not something for what I had to return to the hotel , I called them and they told me they did not have anything. In overall, my stay was a bad experience.

（由 Google 翻译）我和女朋友想找一家远离喧嚣的酒店，结果发现这家酒店有一日通票。不得不说，这是一次非常愉快的体验。露台很漂亮，工作人员也很友好。如果您也想体验一下，可以在酒店网站上预订。价格非常划算，因为它包含的不仅仅是使用酒店设施的权利。这绝对是个放松身心，或者在不离开城市的情况下体验一些不同事物的好选择。 （原文） Mi novia y yo buscamos un bonito hotel para salir de la rutina y encontramos que este hotel ofrece el ‘daypass’. Debo decir que fue una grata experiencia. La terraza es muy bonita y el staff fue muy amable. Si buscan esta experiencia, es con reservación el el sitio web del hotel. La relación calidad precio es muy buena, ya que te incluye más cosas además del derecho a utilizar las instalaciones. Sin duda un gran plan para relajarse o simplemente hacer algo diferente sin salir de la ciudad.

（由 Google 翻译）墨西哥城中心酒店 (Downtown Mexico Hotel) 绝对令人叹为观止。其设计完美地融合了市中心的历史魅力与现代、原始和优雅的美学风格。墨西哥城的灵魂触手可及，氛围既真实又精致。 工作人员服务周到、友好，随时待命，却又不会打扰客人。早餐令人愉悦：种类繁多、美味可口，每天早晨都温暖地供应——是开启美好一天的绝佳方式。 屋顶是市中心真正的静谧港湾。泳池、水疗中心和墨西哥城的壮丽景色营造出令人难忘的体验，是忙碌一天后放松身心的理想场所。 特别感谢酒店团队，他们在我们入住期间提供了极大的帮助，尤其是在教师罢工和多家博物馆关闭期间。他们的支持和建议至关重要。 然而，我们入住期间最大的遗憾是空调。虽然我们被告知酒店建筑已经老旧，但良好的维护仍然至关重要：挥之不去的霉味很可能表明空气过滤器需要清洁。真可惜，这影响了原本非常舒适的房间体验。 今天，我在他们独特而温馨的餐厅庆祝我的45岁生日。这里是庆祝如此珍贵时刻的完美场所。❤️ 这家酒店拥有令人难忘的美感，我强烈推荐——但需要注意的是房间的空气质量……我希望这条好评能带来亟需的改变。 （原文） L’hôtel Downtown Mexico est un lieu absolument magnifique. Son design marie à merveille le charme historique du centre-ville à une esthétique moderne, brute et élégante. L’âme de Mexico y est palpable, avec une ambiance à la fois authentique et raffinée. Le personnel est attentionné, souriant et toujours disponible sans jamais être envahissant. Le petit déjeuner est un réel plaisir : varié, savoureux et servi chaque matin avec chaleur – une belle façon de commencer la journée. Le rooftop est un véritable havre de paix au cœur de la ville. Piscine, spa et vue imprenable sur Mexico créent une expérience mémorable, idéale pour se détendre après une journée bien remplie. Mention spéciale à l’équipe, qui s’est montrée d’une grande aide pendant notre séjour, en particulier avec les grèves des enseignants et la fermeture de plusieurs musées. Leur accompagnement et leurs suggestions ont fait toute la différence. Le principal bémol de notre séjour reste toutefois la climatisation. Bien qu’on nous ait expliqué que le bâtiment est ancien, une bonne maintenance reste essentielle : une senteur persistante de moisissure trahissait sans doute des filtres d’air à nettoyer. C’est dommage, car cela nuit à l’expérience dans une chambre autrement très agréable. Et aujourd’hui, je célèbre mon 45e anniversaire dans leur restaurant unique et invitant. Un endroit parfait pour souligner un moment aussi précieux. ❤️ Un hôtel à l’esthétique inoubliable, que je recommande — avec une petite note d’attention à porter à la qualité de l’air dans les chambres…j’espère que cette critique positive sera apportée un changement nécessaire.

（由 Google 翻译）早餐或午餐的绝佳去处。泳池很棒，食物美味，服务也很棒。每个人都很周到，氛围非常温馨，你可以舒适地聊天。 Cinthya 人很好，总是很照顾我们。 （原文） Gran lugar para desayunar o comer, la alberca está increíble, la comida súper rica y el servicio súper bien, todos muy atentos y el ambiente súper respuestoso y se puede platicar muy agusto Cinthya fue una gran persona, siempre al pendiente de nosotras

（由 Google 翻译）私人旅舍的价格偏高，没有独立卫生间，清晨打扫房间时会发出噪音，而且他们不会告诉你或说明房间的特色或设施。电视效果不好，床单有一处很脏；我不推荐这家旅舍。 （原文） En hostal privado es elevado el precio para lo que es, sin baño privado, ruidos en la madrugada por hacer aseo a esas horas, y no te dicen o especifican los beneficios de la habitación o con que se cuenta, no servía bien la televisión, las sabanas estaban sucias de una zona no lo recomiendo.

非常漂亮的酒店，就在市中心广场旁边！服务也很周到，等待房间的过程中就当是博物馆在参观酒店了，还提供了免费的咖啡和饼干，点心。非常推荐一定要试一试这个酒店！

不太安全

中庭很漂亮，并且可以免费参观。 。 。

（由 Google 翻译）墨西哥城格兰酒店地理位置绝佳——坐落于墨西哥城中心地带！步行即可到达索卡洛广场（主要历史中心）、总统府、大都会教堂以及众多一流餐厅。 酒店本身也令人惊艳，提供丰盛的早餐、午餐和晚餐，并可欣赏壮丽的城市景观。客房干净舒适，服务一流，前台工作人员热情友好，乐于助人。强烈推荐给所有来墨西哥城旅游的游客！ （原文） The Gran Hotel Ciudad de México is in the perfect location — right in the heart of Mexico City! It’s within walking distance of the Zócalo (the main historic center), the Presidential Palace, the Metropolitan Cathedral, and many great restaurants. The hotel itself is stunning, with amazing food options for breakfast, lunch, and dinner — all served with a spectacular view. The rooms are clean and comfortable, the service is excellent, and the front desk staff are very friendly and helpful. Highly recommended for anyone visiting Mexico City!

（由 Google 翻译）墨西哥城格兰酒店的餐厅是我第二次光顾。 菜品不错，但一开始服务员的服务不太好，要么是因为他累了，要么是因为他有点烦。 不过我给他看了一张他去年的照片，他也是我们的服务员。他的态度就这样改变了。 我们理解人们会感到疲惫和烦躁，毕竟工作日并不轻松，但这不应该影响用餐体验。我们继续吧。 我又点了查莫罗沙拉，我第一次受邀时就很喜欢。我还点了羊肉什锦沙拉、鸡肉凯撒沙拉和阿斗波沙拉，都非常丰盛。 餐厅里有一个可以拍照的区域，可以俯瞰墨西哥城的索卡洛广场，还能看到墨西哥国旗——美极了。 因为书展正在举行，所以当时正值葡萄采摘季。 我推荐墨西哥城格兰酒店的餐厅吗？绝对推荐。 如果您还没来过这家酒店，那就来享用美味佳肴和各种饮品吧！这里环境优美，尤其适合与朋友、家人、伴侣或独自一人前来。 景色优美，足以让您度过一段愉快的时光。 尽情享受吧！ 这家大酒店位于九月十六日大街82号，但入口位于弗朗西斯科一世·马德罗街。 酒店设有停车场。 您进入酒店后，前往接待处（从右侧进入），告诉工作人员您要去餐厅。他们会为您办理入住手续，等您被叫到名字后，护送您到电梯前往餐厅。沿着酒店走廊走一小段路，您可以在那里拍照，因为走廊美丽而优雅。您到达酒吧，继续上楼梯，就到了！您报上您的名字，接待处会为您安排座位，然后……尽情享用吧！ （原文） El restaurante del Gran Hotel de la Ciudad de México es al que asistí por segunda ocasión. La comida buena,la atención al principio por parte de nuestro mesero no muy buena o estaba cansado o fastidiado. Pero le mostré una foto de él del año pasado,también fué nuestro mesero.Fue como cambió su actitud. Entendemos que se cansan y fastidian,ya que su jornada laboral no es fácil,pero no debe eso afectar al comensal.Continuemos. Volví a pedir el Chamorro que me había gustado la primera vez que me invitaron, también se pidió el mixiote de carnero ,ensalada César con pollo,y el adobo todo muy rico y basto. En el restaurante hay una zona en donde se pueden tomar fotos ya que la vista es hacia el zócalo de la CDMX donde se aprecia la bandera de México, hermosa. Había vendimia ya que estaba la feria del libro. Que si recomiendo el restaurante del Gran Hotel de la CDMX? Si definitivamente sí. Si aún no lo conoces,ven y disfruta de sus deliciosos platillos y su variedad de bebidas,el lugar es bonito, más si vienes acompañad@ de amigos,familiares, pareja o simplemente sol@. La vista es hermosa solo eso se necesita para pasar un rato agradable. !! Provecho! El Gran hotel se ubica en la avenida 16 de Septiembre # 82,pero la entrada es por la calle Francisco I.Madero. Cuenta con estacionamiento. Entras al hotel,te diriges a la recepción ( entrando lado derecho) y le dices al personal que vas al restaurante,te registran,esperas a que te llamen,te acompañan al elevador que te llevará al restaurante,haces un pequeño recorrido por el pasillo del hotel puedes tomarle fotos ya que es bonito y elegante,llegas al bar,te sigues subes unas escaleras y llegaste!!,das tu nombre por qué desde recepción te anuncian. Te asignan mesa y ...a disfrutar!!

（由 Google 翻译）我们的房间棒极了，阳台美极了。但我实在想不到还能找到一家服务更出色、历史更悠久的酒店。我这次旅行的真正亮点是酒店里热情友好的员工。 Isaías 花了超过30分钟的时间，向我们和女朋友详细讲解了这家酒店的复杂细节和历史。而这一切都发生在我们入住之前。 明年我再来这里，就全靠这里的员工了。谢谢你的慷慨，Isaías！ （原文） Our room was exceptional. The balcony was stunning. But I couldn’t imagine finding a hotel with better service or more beautiful history. The real highlight of my trip was the friendly folks that work at this hotel. Isaías spent more than 30 minutes with my girlfriend and I explaining the intricate details and history of this hotel to us. And this was all before we even checked in. When I return next year, it’ll be because of the staff. Thank you for your generosity, Isaías!

（由 Google 翻译）露台上的自助餐体验非常令人失望。从开胃菜到甜点，食物都淡而无味（例如，马卡龙简直难以下咽）。景色和建筑都很壮观，服务也不错，但千万别指望能吃到美味佳肴。真是太可惜了！ （原文） experience buffet en terrasse très décevante. Nourriture sans saveur, de l'entrée au dessert. (ex. macarons excecrable). Vue et batiment magnifique, bon service, mais ne vous attendez pas a bien manger. Dommage!

（由 Google 翻译）一切都很棒，从开始到结束。我独自一人在一个房间里，他们一直在支持我，露台上有一个活动，但我不喜欢这样，即使你不是客人，他们也可以进入酒店的各个楼层……这让我有点不安全。 （原文） Todo fue grandioso, de inicio a fin. Estuve en una habitación sola y en todo momento me estuvieron apoyando, había un evento en la terraza pero no me gustó que aunque no eres huésped tienen acceso a todos los niveles del hotel… se me hizo un poco inseguro eso.

（由 Google 翻译）就地理位置而言，这是一个绝佳的选择，位于波朗科最繁华的街道上。然而，酒店设施陈旧，服务欠佳。如果想维持高昂的价格，迫切需要翻新。设施方面，酒店设有泳池、屋顶露台、小型健身房、理发店和一家主要供应简单早餐的简朴餐厅。虽然地理位置优越，但附近还有更物有所值的酒店。 （原文） Location-wise, it’s an excellent option, well-situated on the busiest street in Polanco. However, the hotel is outdated and lacks service. It urgently needs a renovation if they want to maintain those high prices. Amenities-wise, it has a pool, a rooftop deck, a small gym, a barber shop, and a basic restaurant that primarily serves a simple breakfast. While it’s an option for its location, you can get much better value for your money nearby.

（由 Google 翻译）地理位置和早餐都很棒。我们住了一晚，过得很愉快。酒店风格简约——如果你不喜欢这种风格，那就另寻他家吧。每个人都非常友好周到。早餐很棒。房间需要稍微翻新一下。我们的房间只有一面镜子，准备梳妆打扮有点困难。 （原文） Great Location and breakfast. We stayed for one night and enjoyed our stay. The hotel is minimalistic- so if that’s not your vibe then look for another one. Everyone was very friendly and attentive. The breakfast was amazing. It needs a little updating in the rooms. There was only one mirror in ours and made it challenging to get ready.

（由 Google 翻译）曾经是哈比塔集团旗舰酒店的地方，如今却成了老房子。房间和走廊铺着地毯，似乎经过了多次翻修。电灯开关根本打不开。 理发店是六星级的，让我免于尴尬。 代客泊车花了30分钟才把我的车取到，毫不夸张。 （原文） What used to be the flagship hotel of the Habita group is now a dated property. Carpeted rooms and hallways that seem to have gone through several remodels. Light switches that do not turn on any lights. The barber shop is SIX-star rated, saved me from a big embarrassment. Valet parking took, not exaggerating, 30 minutes to get my car.

（由 Google 翻译）我们的入住体验非常糟糕，两名员工多次询问我们是否需要分房，这种恐同行为让我们感到很不舒服。我们是一对同性恋伴侣。房间很小，而且非常吵闹，导致我们几乎没怎么睡。这家酒店更像是青年旅舍，充其量只能算二星级酒店。 （原文） Our stay was not pleasant and we were offended by their homophobia by having 2 of their staff ask us multiple times if we wanted separate rooms. We’re a gay couple. The room was small and very noisy so we got very little sleep. The hotel reminded me more of a hostel. This is at best a 2 star hotel.

（由 Google 翻译）我们最近在哈比塔酒店住了三晚四天，但遗憾的是，它并没有达到“四星级”酒店的预期。 亮点： 优越的地理位置——这绝对是我们入住期间最棒的部分。 舒适的床垫 设备齐全的健身房，干净、现代化，超出了预期。 干桑拿和热水浴缸——虽然我们没有使用，但看起来功能齐全，维护良好。 不足之处： 虽然一些设施不错，但整体体验却有很多不足之处。 房间感觉陈旧，维护不善。虽然清洁人员总体上把房间打扫得干干净净，但仍存在一些问题：地毯不平整、浴室油漆剥落，以及一块看起来很粗糙的石膏板，看起来像是被切割过但从未得到妥善修复。 客房内的音响系统大部分时间都无法使用，只有浴室可以使用。 最令人沮丧的是没有热水！在我们入住期间，水温始终只是微温，而且即使微温也花了很长时间。 床上的被子小得出奇……更像是一张双人床大小的毯子，放在特大床上，横着盖着。它甚至盖不住我们的脚，这导致睡眠质量整体上不太舒服。 迷你吧乍一看很令人印象深刻，但所有东西都要收费。对于一家号称提供高端体验的酒店来说，每件小物件都收费，感觉很廉价，也很不合时宜。许多高档酒店都把这些作为免费服务。 泳池区安静舒适，但缺乏维护。可能是因为藻类滋生，泳池瓷砖泛绿且滑溜，让部分区域感觉黏糊糊的。泳池也不怎么热闹，这对于放松身心来说很合适，但如果你想喝杯鸡尾酒、社交一下，那就不太合适了。尽管如此，池畔的调酒师还是很友好，服务也很棒。 最后，我们入住的最后一天，一楼正在施工，整栋楼弥漫着浓重的化学气味。我们不得不打开阳台门让房间通风，但房间仍然闷热难耐，我们没法在里面待太久。 虽然哈比塔酒店地理位置优越，也有一些可取之处，但整体质量和服务不足以支撑其四星评级，也不足以跻身 Capital One Lifestyle 和 Premier Collection 之列。下次去墨西哥城，我们还是会选择其他酒店。 （原文） We recently stayed at Habita Hotel for 3 nights and 4 days, and unfortunately, it didn’t meet the expectations of a “4-star” property. The Highlights: Excellent location – truly the best part of the stay. Comfortable mattress Well-equipped gym that is clean, modern, and exceeded expectations. Dry sauna and hot tub– appeared functional and maintained, though we didn’t use it. Where It Falls Short: While some features were enjoyable, the overall experience left a lot to be desired. The rooms feel outdated and poorly maintained. Though the cleaning staff kept things generally tidy, there were several issues: uneven carpeting, chipped bathroom paint, and a rough-looking drywall patch where it appeared a section had been cut and never properly repaired. The in-room audio system was mostly nonfunctional and only worked in the bathroom. The most frustrating part was the lack of hot water! Throughout our stay, the water never got more than lukewarm, and even that took a long time to achieve. The bed had a strangely small comforter… more like a twin-size blanket turned sideways on a king-size bed. It didn’t even cover our feet, which made for a less comfortable sleep overall. The minibar looked impressive at first glance, but everything came with a charge. For a hotel claiming a high-end experience, charging for every small item felt cheap and out of place. Many upscale hotels include these as complimentary touches. The pool area was quiet and relaxing but lacked upkeep. Greenish and slippery tiles, likely due to algae, made parts of the area feel slimy. It also is not very lively, which is great for relaxing, but not if you’re looking to have a cocktail and socialize. Despite that, the poolside bartender was friendly and provided great service. Finally, construction work on the first floor during our last day filled the building with a strong chemical smell. We had to open our balcony door to air out the room, but it remained unpleasant enough that we couldn’t comfortably stay inside for long. While Habita Hotel offers a prime location and a few redeeming features, the overall quality and service don’t justify its 4-star rating or its inclusion in the Capital One Lifestyle and Premier Collection. We’ll be staying elsewhere on our next visit to CDMX.

（由 Google 翻译）我不明白这家酒店怎么能算是四星级酒店，感觉就像住在青年旅舍一样。房间隔音很差，走廊里的人声和外面的一切动静都能听得一清二楚。员工有恐同倾向，竟然两次问我们是不是同一个人预订的房间。一次是办理入住前我们放下行李的时候，另一次是回到房间准备入住的时候。绝对不推荐这家酒店。床硬得像石头，枕头软得像三本杂志叠在一起。 （原文） I don’t understand how this hotel could be a four-star hotel when it feels like a stay at a hostel. Rooms are not well soundproofed. You can hear people in the halls and everything outside the building. The staff are homophobic, asking us TWICE if we were under one reservation. Once when we were dropping our bags off before check-in and again when arriving back to get into the room. Definitely do not suggest this hotel. The bed are so hard and pillows are then like a three magazines stacked.

服务员态度有点冷淡

🥃 **特调酒**：中规中矩，没有惊艳，喝了个寂寞 🦪 **生蚝**：闭眼冲！超级鲜甜，0土腥味，一口回到海边 💁 **服务**：所有服务员脸比冰块还冷，仿佛我欠他钱…

（由 Google 翻译）作为万豪白金会员，这次入住体验棒极了。自助早餐超级美味，他们没有因为照顾我们两个小孩而操心，还为他们准备了早餐。所有工作人员都非常友好热情。我订的套房面朝主干道——如果下次再住，我会要求换一间朝向不同的房间，因为那里有喇叭声。我使用了几次健身房和热水浴缸——一切都很好。套房价格比附近其他五星级酒店低很多，所以如果你带孩子旅行，可以考虑一下。下次来墨西哥城还会住这里！ （原文） Fantastic stay as a platinum Marriott member. Buffet breakfast was super nice and they didn’t fuss about our two young children and included breakfast for them as well. Staff was all super friendly and helpful. Had a suite facing the main road- if I would stay again I would ask for a room facing a different direction due to honking. Used the gym and hot tub several times- all in good shape. Was priced significantly lower for a suite than the other 5 star hotels nearby so if you are traveling with children consider that. Would stay again on a Mexico City visit!

（由 Google 翻译）酒店太棒了！干净、漂亮，服务也超赞！！他们真的知道如何照顾你🙏🏼 房间感觉有点旧，床对我来说有点软，但设施很棒。 餐厅选择很多，服务也很棒。 地理位置优越，靠近许多历史地标和博物馆。感觉很安全，度过了一段美好的时光。我爱墨西哥城。 📸 点击照片。 （原文） The hotel is fantastic. Clean, beautiful and Amazing Service!! They really know how to take care of you 🙏🏼 The rooms can feel bit old and the beds were a bit soft for my liking, but the amenities are great. The restaurant options are nice, service was perfect. Great location to all many historical landmarks and museums. Felt safe and had an amazing time. Love CDMX. 📸 Click on the photos.

（由 Google 翻译）我们的体验无与伦比。工作人员非常出色！ 尤其是Isaac Cidel，他帮我们把护照送到了机场，虽然我们忘了带护照。出色的司机Elizabeth飞快地送我们过去，让我们在关门前几分钟就登机了。 每位员工都竭尽全力改善我们的住宿体验，并始终竭尽全力帮助我们，让我们的入住体验更加完美。 餐厅和酒吧也非常棒。 一定会向所有人推荐！ 我们以后还会考虑入住你们的酒店。 Christine 和 Raymond Burke 澳大利亚 （原文） Our experience was above and beyond. Staff were outstanding! In particular Isaac Cidel who arranged to get our passports to airport after we left them behind. The wonderful driver Elizabeth raced through and we were able to board our flight within moments of closing. Every staff member did their best to improve our stay and always did their best to assist us and improve our stay. The dining and bars were also outstanding. Will definitely recommend them to anyone! We will look at staying at your hotel in the future Christine and Raymond Burke Australia

（由 Google 翻译）酒店就在喷泉旁边。 前台接待非常友好热情。工作人员总体来说非常有礼貌，也很热情。 套房干净整洁，空间宽敞。风格略显陈旧，从柜台等细节就能看出。不过，一切都维护得很好，运转正常。 提供胶囊咖啡机、迎宾鸡尾酒等。早餐非常丰盛，食材新鲜。屋顶泳池景色优美，水温宜人。旁边还有两个按摩浴缸，方便客人放松身心。 非常愉快放松的住宿体验。 （原文） Hotel liegt direkt am Brunnen. Empfang sehr freundlich und entgegenkommend. Generell war das Personal sehr höflich und warmherzig. Suite war einwandfrei sauber, geräumig. Stil ist ein bisschen älter, merkt man auch an den Schaltern etc. Trotzdem alles gepflegt und funktionierend. Kapselmaschine für Kaffee, Begrüßungscocktail, usw. Frühstück sehr umfassend, viele frische Speisen. Rooftop Pool mit schöner Aussicht und angenehm warmer Temperatur. 2 Whirlpools daneben zum entspannen. Sehr angenehmer und entspannter Aufenthalt.

（由 Google 翻译）在一家豪华酒店，我有幸与Odellā一起参加了一场特别活动， 他们在那里展示了他们的新设备。我分享了活动的视频，非常精彩！！！活动在卡罗来纳400号的瑞吉酒店举行。 我强烈推荐您在这里举办商务活动。 （原文） Hotel de gran lujo, tuve oportunidad de disfrutar por un evento especial de la compañía de Odellā, Donde presentó lanzamiento de nuevo equipo. Les comparto video del evento fue espectacular!!! Dicho evento fue en Carolines 400 the St Regis. Lo recomiendo 100% para que really sus eventos de negocio.

3万一晚的酒店不知道打扫卫生 room service 超级慢 吃个饭挂房帐还要重新授权 体验感极差 你自己说说配得上你的价格吗？

（由 Google 翻译）墨西哥城丽思卡尔顿酒店是一家卓越的酒店，将现代奢华与无可挑剔的服务完美融合。酒店焕然一新，设计精美的现代客房舒适时尚。令人叹为观止的景色是其一大亮点——无论是城市天际线还是查普尔特佩克公园，景色都令人叹为观止。 酒店员工竭尽全力提供卓越的客户服务，让每一次入住都倍感个性化和难忘。酒店地理位置优越，位于市中心，方便前往热门景点、餐饮和文化体验场所。 总而言之，墨西哥城丽思卡尔顿酒店完美融合了现代优雅、舒适舒适和世界一流的服务。强烈推荐休闲和商务旅客入住。 （原文） The Ritz Carlton Mexico City is an outstanding hotel that combines modern luxury with impeccable service. The property feels brand new, with beautifully designed, contemporary rooms that are both comfortable and stylish. One of the highlights is the breathtaking view—whether it’s the city skyline or Chapultepec Park, the scenery is simply stunning. The staff goes above and beyond to deliver excellent customer service, making every stay feel personal and memorable. The location is also ideal, right in the heart of the city, providing easy access to top attractions, dining, and cultural experiences. Overall, the Ritz Carlton Mexico City is a perfect blend of modern elegance, comfort, and world-class hospitality. Highly recommended for both leisure and business stays.

（由 Google 翻译）我们在墨西哥城丽思卡尔顿酒店度过了一段美好的时光。 作为钛金会员，我们获得了升级，入住了一间美丽的套房，可以欣赏到墨西哥城的壮丽景色。 工作人员始终友好热情。套房干净整洁，一切都保持着良好的状态。 俱乐部区比较安静，所以菜单上只有有限的单点菜品，而不是自助餐。不过还不错。 泳池有点小，更像是一个健身区。作为欢迎，酒店在房间里放了一瓶龙舌兰酒，还有一只小泰迪熊。 总而言之，这是一次很棒的住宿体验。 （原文） Wir hatten einen hervorragenden Aufenthalt im Ritz Carlton Mexico City. Als Titanium Mitglied ein tolles Upgrade auf eine wunderschöne Suite erhalten mit einem tollen Ausblick auf Mexico City. Personal war durchgehend freundlich und zuvorkommend. Suite sauber und alles im sehr guten Zustand. Der Clubbereich war schwach besucht, so dass es statt Buffet eine begrenzte Auswahl a la card gab. War aber in Ordnung. Der Pool ist etwas klein und eher ein Wellnessbereich. Zur Begrüssung gab es eine Flasche Tequila aufs Zimmer und ein kleiner Teddy Bär. Alles in allem ein toller Aufenthalt.

（由 Google 翻译）我去参观是因为我需要了解我参与设计的这个项目，从开发阶段到开工建设的全过程。可惜的是，那里充斥着肤浅、自负、敌对、傲慢、虚荣的人，他们认为金钱是世界上最重要的东西。我和女朋友一起去的，我向她解释了项目的结构，从变电站、自动停车系统、水箱和抗震系统，到电梯数量、酒店、住宅、办公楼、餐厅和商店，再到拥有该项目的建筑事务所和设计这座塔楼的公司（在此特别感谢我的好建筑师阿图罗·莱昂）。我很高兴看到我的工作成果得以完成，但完成的人却让我失望。总之，看到自己为之工作的人，看到高昂的物价，以及辛勤工作的人和这些享有特权的年轻人之间巨大的收入差距，真是令人沮丧。 （原文） Fui conocerlo por la necesidad de conocer el proyecto en el cual contribui en su diseño, desde su etapa de desarrollo hasta inicios de construcción. Lamentablemente está lleno de gente superflua, engreída, hostil, prepotente, vanidosa que cree que el dinero es lo más importante del mundo. Fui con mi novia y le expliqué como estaba conformado, desde la subestación, el estacionamiento robotizado, las cisternas y el sistema antisísmico, el número de elevadores, hotel, vivienda, oficinas, restaurante, comercio hasta la firma de arquitectura dueña y la firma de arquitectura quien diseño tal torre (Un abrazo mi buen Arq. Arturo Leon) Me gusto ver mi trabajo realizado pero no por la gente que allí esta. En fin, es lamentable ver para que tipo de gente trabaja uno y los precios tan elevados y ver la gran diferencia de salarios de gente trabajadora y otros hijos de papi.

（由 Google 翻译）地理位置优越，员工热情周到，酒店环境优美，坐拥迷人城市景观。 优点： - 员工友好！礼宾部、代客泊车员和行李员都非常棒…… - 房间宽敞干净，空调运行良好 - 客房服务可靠 - 整体环境轻松惬意 缺点： - 我们房间的淋浴间时不时会冒出滚烫的热水，非常不舒服 - 淋浴玻璃门需要更换新的硅胶填缝剂，因为淋浴间底部会漏水 - 大堂电梯有很浓的香草味（你可能喜欢也可能不喜欢……对我来说有点太浓了） 总之，我一定会再来的！ （原文） Prime location with attentive and hospitable staff - a great hotel with stunning city views. Pros: -Friendly staff! Concierge, valet, and bellhops all fantastic… -Clean spacious rooms with great A/C -Reliable room service -Relaxing environment all around Cons: -Our unit’s shower had consistent intermittent episodes of scalding hot water action, which was not exactly pleasant -Shower glass door needed new silicone caulking, as some water leaked through the bottom from the shower -Lobby elevators smell very strongly of vanilla (which may or may not be your thing… it was a little strong for me) Overall, would definitely come here again!

（由 Google 翻译）在墨西哥城丽思卡尔顿酒店享受非凡体验。服务无可挑剔——工作人员会记住您的名字，让您感受到贴心周到的照顾。客房优雅舒适；预订一间带露台和公园景观的客房——绝对物超所值。整家酒店散发着精致与宁静的气息。简直是世界一流。 （原文） Exceptional stay at The Ritz-Carlton, Mexico City. The service is flawless—staff remember your name and make you feel personally cared for. Rooms are elegant and comfortable; book one with a terrace and park view—it’s worth every penny. The entire property radiates sophistication and calm. Simply world-class.

（由 Google 翻译）墨西哥城丽思卡尔顿酒店是一座很棒的新建筑。但是我不推荐它，价格非常昂贵，服务却远不及瑞吉或四季酒店。酒店没有大堂，所以如果您需要在房间外接电话，唯一的选择就是走到外面，或者花250美元购买24小时行政酒廊，这简直太离谱了。丽思卡尔顿已经不行了，万豪旅享家和万豪集团才是真正的赢家。 （原文） Ritz Carlton Mexico city is a great and new building. However I wouldn't recommended it , very expensive with a fraction of the services you can find at the st Regis or Four seasons. There is no Lobby , so if you need to take a call outside your room the only option is to go outside or pay 250$ for 24 hours club lounge which is ridiculous. Ritz is dead , Bonvoy and Marriott kill it.

（由 Google 翻译）服务糟糕透顶，员工傲慢无礼，令人不快。我们去咨询信息，满怀期待地想要体验一次浪漫的住宿，结果却被当成打扰了一样对待。这种态度在一个本应欢迎公众的地方简直令人无法接受。我们失望地离开了。只要员工不换人，就别指望在这里住得愉快了。 （原文） Atención pésima, personal arrogante y desagradable. Fuimos a pedir información, ilusionados con la idea de una estancia romántica, y nos recibieron como si molestáramos. Una actitud así es inaceptable en un lugar que debería acoger al público. Nos fuimos totalmente desilusionados. Mientras el personal no cambie, es inútil esperar pasar una estancia agradable allí.

细节完美，价格昂贵，但物有所值

（由 Google 翻译）这家酒店太棒了！感觉就像在别人家的精美住宅里做客一样。免费的饮料车和冰棒车（尝尝咖啡和小豆蔻！）真是太棒了。房间里的每个细节都经过深思熟虑。豪华的床和浴室。服务一流。地理位置优越，适合在波朗科住宿，但波朗科离墨西哥城市中心稍远（而且交通拥堵）。无论如何，强烈推荐。 （原文） This hotel is fantastic. It feels like you’re a guest in someone’s stunning home. The complimentary drink cart and the popsicle cart (try the coffee and cardamom!) are such a nice treat. And every detail is thought of in the rooms. Luxurious bed and bath. The service was top notch. The location is great for staying in Polanco but Polanco is a bit further away from central Mexico City (and traffic is insane). Highly recommend nonetheless.

（由 Google 翻译）这可能是我们多年旅行中体验过的最棒的酒店了。从办理入住的那一刻起，直到入住结束，我们都感受到了无比的热情款待和贴心呵护。所有员工都非常热情周到、专业且乐于助人。酒店位置绝佳（俯瞰林肯公园），餐饮更是无可挑剔。我们尤其喜欢每天清晨送到房间的卡布奇诺。我们一定会再次入住。 （原文） This was possibly the best hotel experience we have ever encountered in our many years of travel. From the moment we checked in, and throughout our entire stay, we felt incredibly welcome and pampered. The staff were all very accommodating, professional and super engaging. The location was superb (overlooking Lincoln Park) and the food and beverages were over the top. We especially enjoyed the early morning cappuccinos that were delivered to our room daily. We will most definitely become repeat clients.

（由 Google 翻译）别无所求。建筑精美，从迷你吧到顶级龙舌兰梅斯卡尔开放式酒吧，应有尽有。员工比客人还多。城里最好、最安全的地区。 （原文） Couldn’t ask for anything more. Beautiful architecture, all-inclusive down to the minibar and top shelf tequila mezcal open bar. There are more staff than guests. Best and safest area of the city.

（由 Google 翻译）我二月份入住过 Casa Polanco 酒店，这篇评论早就该写了。这家酒店真的是一家特别的地方——风格独特，设计精美，细节之处处处体现着贴心周到，与我住过的其他酒店截然不同。酒店的装饰在精致与温馨之间达到了完美的平衡，每个角落都体现着精心的考量。 我最喜欢的一点是客房内免费的迷你吧，里面备有手工小吃和饮品。虽然只是个小细节，但却让入住体验倍感温馨舒适，这种感觉并不常见。 老板 Octavio 经常在酒店，这一点显而易见。他不遗余力地与客人沟通，他的存在也为酒店增添了魅力。你可以看出这不仅仅是一家普通的精品酒店，更体现了酒店对客人的贴心服务。 唯一让我失望的是食物。在墨西哥城这样以美食闻名的城市，这里的食物实在令人失望。酒店的早餐和餐食还不错，只是与墨西哥城周边琳琅满目的选择相比略显逊色。不过，步行范围内有这么多很棒的餐厅，所以这也不是个问题。 总的来说，Casa Polanco 是一颗宝石。它优雅、独特，充满个性——这无疑是我在墨西哥城最难忘的住宿之一。 （原文） I stayed at Casa Polanco back in February, and this review is long overdue. This hotel is truly a special place—unique, beautifully designed, and full of thoughtful details that make it feel different from anywhere else I’ve stayed. The décor strikes the perfect balance between sophisticated and warm, and every corner feels carefully considered. One of my favorite touches was the complimentary in-room minibar, which was stocked with artisanal snacks and drinks. It’s such a small thing, but it makes the stay feel generous and welcoming in a way that you don’t often find. Octavio, the owner, is often on-site, and it shows. He went out of his way to connect with guests, and his presence really adds to the charm of the place. You can tell this isn’t just another boutique hotel, there’s a sense of personal care behind it. The only area that fell short for me was the food. In a city as renowned for its culinary scene as Mexico City, the food left much to be desired. The breakfast and meals at the hotel weren’t bad, just underwhelming compared to the incredible options all around CDMX. That said, with so many fantastic restaurants within walking distance, it wasn’t a dealbreaker. Overall, Casa Polanco is a gem. It’s elegant, unique, and filled with character—easily one of the more memorable stays I’ve had in Mexico City.

（由 Google 翻译）绝对是最佳精品酒店，服务也无可挑剔。 胡安、维罗妮卡、安妮以及全体员工都非常棒。 如果您想在墨西哥城享受奢华住宿，这家酒店绝对是您的不二之选。 （原文） The absolute BEST boutique hotel & Hospitality. Juan, Veronica, Anne and the entire staff is truly phenomenal. If you want a luxury stay while in Mexico City - this is the hotel to book.

（由 Google 翻译）入住波兰科JW万豪酒店总是令人愉快。从踏入大堂的那一刻起，热情的款待便会油然而生。工作人员始终如一地出色，总是面带微笑，热情地问候，确保我在整个入住期间都感到舒适惬意。这里的服务无时无刻不在令人赞叹，不仅让您感受到酒店本身的魅力，更让您感受到作为宾客的真挚关怀。 酒店本身优雅精致，维护良好，地理位置优越，靠近一流的餐厅、商店和文化景点。周到的服务、舒适的住宿环境和便捷的交通，使这家酒店成为我在墨西哥城最喜爱的住宿之一。 强烈推荐给那些追求奢华与个性化体验的宾客。 （原文） It's always a pleasure to stay at the JW Marriott in Polanco. From the moment you walk into the lobby, you are greeted with warm hospitality. The staff are consistently remarkable, always offering a smile, a friendly hello, and ensuring that I feel comfortable throughout my stay. The service here stands out every time, making the experience not just about the hotel itself but about how genuinely cared for you feel as a guest. The property itself is elegant and well-maintained, and its location in Polanco is perfect, close to excellent restaurants, shops, and cultural attractions. The combination of attentive service, comfort, and convenience makes this hotel one of my favorite places to stay in Mexico City. Highly recommended for anyone looking for both luxury and a personal touch.

（由 Google 翻译）在新装修的波兰科JW万豪酒店度过了一段美好的时光！所有员工都非常友善、热情、乐于助人，酒店设施也非常棒。Janete和Jessica在行政酒廊和泳池边特别热情周到，非常热情好客。此外，礼宾部的Rafael帮我们预订了我们非常想要的、很难订到的房间，我们非常感激。此外，我整个旅程中最棒的辣味玛格丽塔是在大堂酒吧喝到的！总而言之，住宿体验很棒，希望再次入住。 （原文） Had an excellent stay at the newly renovated JW Marriott Polanco! The staff were all very kind, welcoming and helpful and the facilities were very nice. Janete and Jessica were especially helpful in the Executive Lounge and by the pool - both were very eager to take care of us and were so lovely. Also, Rafael at the concierge desk helped us get a hard-to-get reservation we really wanted, which was hugely appreciated. Also, the best spicy margarita of my entire trip was at the lobby bar! Overall, great stay and hope to stay again.

（由 Google 翻译）我来这里是为了工作——如果不是因为员工太差，这篇评论本来会是一星。希望这种情况只是偶尔发生，但我入住期间，不仅泳池、水疗中心和健身房未经通知就关闭了，而且周二晚上街对面的礼堂还有一场音乐会，从下午5点持续到晚上11点。此外，床的倾斜度很大，即使换了房间之后也是如此，所以这不仅仅是房间不好的问题。因为这次体验太糟糕，我提前退房并换了酒店。员工非常专业、热情好客，酒店也很干净，但这种体验不符合我期望，我再也不想体验这种类型的酒店了。 （原文） Here for work - and if it wasn't for the staff this review would have been 1 star. Hopefully this was just a rare occurance, but while I was here, not only was the pool, spa, and gym closed without notice, but at night there was also a concert at the auditorium across the street on a Tuesday night that went from 5pm to 11pm. Additionally, the beds slope significantly, even after changing rooms, so it wasn't just a bad room. I checked out early and switched hotels because it was a horrible experience. Staff was extremely professional, hospitable, and the hotel was clean, but not a hotel experience I would expect at this caliber, and not one I want to repeat ever again.

（由 Google 翻译）完全配不上JW万豪的品牌。我是白金精英会员，住过世界各地很多JW万豪酒店，这家绝对是最差的。 1. 办理入住时，酒店不承认我的会员等级。 2. 虽然是白金会员，但套房没有升级。也没有迎宾礼品。 3. 员工态度冷漠。 4. 酒廊陈旧狭小。 5. 房间很小。 6. 没有像样的大堂空间供客人休闲放松。 7. 酒店餐厅价格昂贵，但食物质量很差。 8. 办理入住时拒绝提供备用房卡，而且提供的房卡经常打不开门。 问题数不胜数。花十分之一的价格，在万怡酒店就能享受到类似甚至更好的体验。 （原文） Not worthy of the JW brand. I am platinum elite and have stayed at many JW Marriotts across the world and this has to be the worst out of all. 1. No recognition of status on check in 2. No suite upgrade despite being platinum. No welcome gift offer. 3. Staff is not welcoming 4. Lounge is outdated and small 5. Rooms are small 6. No real lobby space to hangout and lounge 7. Hotel restaurants are expensive but food quality is poor 8. Refused to offer extra room keys on checkin and the provided room keys didn’t work half the time. The list of issues is endless. You can get similar or better experience at a Courtyard for 1/10th of the price.

（由 Google 翻译）我们非常喜欢在这里的住宿。工作人员非常友好，尤其是Gustavo！每次进门都感觉宾至如归。地理位置优越，步行即可到达许多好去处。酒店内的餐厅也很棒。我们去了几次Archibald餐厅吃午餐，然后喝了点东西，还在Corsi餐厅吃了些小吃。 唯一的问题是网速和电视太慢了。通过流媒体观看节目时，电视卡顿非常严重。这可能是地板的问题，因为我们住得比较高。除此之外，我们住得非常愉快！ （原文） We loved our stay here. The staff was so friendly - especially Gustavo! We felt so welcomed anytime we stepped inside. Location is great - walkable to so many great spots. The restaurants inside were great. We went to Archibald a couple of times for lunch and then for drinks and had apps at Corsi. Our only issue was the internet and TV were so slow. The TV lagged so much as you watched a show via streaming. It could’ve been an issue with the floor since we were pretty high up. Other than that, we really enjoyed our stay!

（由 Google 翻译）房间很棒，非常舒适且设施齐全。床单和客房送餐菜单都很不错。但是服务态度极其恶劣，而且一点也不热情。办理入住的人员动作非常慢，反应迟钝，而且很不灵活。客房送餐服务更是慢得令人难以忍受（明明说好30分钟就能送到，结果等了50分钟）。 （原文） The rooms are great. Very comfortable and updated. Great linens and room service menu. The service is rude and could not be more unhelpful. The check in people are extremely slow, unresponsive and inflexible. Room service takes forever (50 min, despite saying 30l

（由 Google 翻译）Sendero餐厅的“Mapa Culinario”用餐体验很棒，唯一不足之处是不要选择佐餐酒水，因为他们提供的酒很廉价，而且与菜单上的描述不符——菜单上说每道菜都会搭配不同的葡萄酒，结果我们至少两次喝到了同一款酒。此外，他们以前在高层有一个更大的行政酒廊，视野也更好，现在却在低层开设了一个很小的酒廊，这也很令人失望。 （原文） The Sendero Restaurant "Mapa Culinario" experience was great, the only thing I would recomend is not to add the wine pairing because they serve some cheap wine and it did not follow the Menu description which stated that each meal would be paired with a different wine and they served us the same wine at least twice. They also used to have a much larger Club Lounge at the higher floors with better views and now they put a tiny one at a much lower floor which was also disappointing.

（由 Google 翻译）这家酒店很棒，房间很好，食物也很美味，员工非常热情周到。 可惜的是，我的预订在抵达前两天被取消了。我们一行人中还有几位参加婚礼的人也遇到了同样的情况。我们都是提前几个月预订的，有些人甚至已经预付了房费。酒店给出了各种各样的取消理由，从预订信息错误、管道问题到信用卡无法使用等等。但这些理由似乎都不成立。看起来他们只是超额预订了而已。 （原文） The hotel was fantastic. Rooms were great. Did was delicious. Staff were very helpful. Unfortunately, my reservation was cancelled 2 days before I arrived. This also happened to several other people in our party who were there for a wedding. We had all booked months in advance, and some had even paid up front. We received a number of different reasons for the cancellation, from improper bookings, to plumbing issues, to credit cards not working. None of these seemed to be true. It looked like they just over booked.

（由 Google 翻译）如果可以的话，我宁愿给零星……房间噪音大得吓人！由于酒店竭力营造一种仿工业风的时尚外观，各种噪音都弥漫在整个酒店。房间朝向露天内院，餐厅和派对的噪音会让人睡不着。位置不错，服务也不错……前台人员还算友好，会说早上好，但不会主动解决噪音问题。 （原文） Would give zero stars if possible... The rooms are terribly loud! Since the hotel is trying hard to make a pseudo industrial chic look work, every tone travels throughout the whole hotel. Rooms are towards the open aire inner courtyard where restaurant and party noises will keep you awake. Location is good, service well... receptionist reasonably friendly in saying good morning but not in finding a solution for the noise issues.

（由 Google 翻译）太糟糕了。我男朋友一个月前住过这里，现在太吵了。这家酒店以前还不错，但新管理层把它毁了。还有，我男朋友竟然因为一瓶他没喝的酒而被扣了钱。这说明人心的缺失。 （原文） Horrible, mi novio se hospedó hace un mes y es demasiado ruidoso, solía ser un hotel bonito pero la nueva administración se ha encargado de arruinarlo. Y cuidado, que a mi novio le cobraron una botella que no se tomó. Habla de la falta de ética entre las personas.

（由 Google 翻译）非常棒的住宿体验。员工超级友好，尤其是费尔南多，他帮我们规划行程，还协助我们安排游览事宜。前台非常热情，帮我们安排了特奥蒂瓦坎、托兰通戈和索奇米尔科的游览行程，而且还安排了酒店门口的接送服务。所有导游都很友善，合作愉快。他们还帮我们预订了去机场的出租车，非常方便。我们入住的是套房，宽敞舒适。酒店的食物很棒，我尤其喜欢他们家的墨西哥甜面包（conchas）。酒店门口就有小吃摊，也为附近的上班族提供餐饮服务。街角就有一家便利店，改革大道（Reforma）对面就是一家购物中心。 （原文） Great place to stay. Staff was super friendly especially Fernando who helped us with getting around and assisting with tours. The front desk was super helpful with helping us get our tours (Teotihucan, Tolantongo, Xochimilco) planned and they picked us up right in front of the hotel. All the tour guides were friendly and great to work with. They scheduled our taxi to the airport which was helpful as well. We had a suite which was spacious and comfortable. The food at the hotel was great and I especially loved the conchas they served. They also have a food vendors just right outside the door that serve the workers in the area as well. Convenience store right as the corner and a mall just on the other side of reforma.

（由 Google 翻译）设施非常好，酒店很棒，服务也很好。唯一的问题是，他们说有停车位，但实际上那是公共停车场，在路边，而且10点就关门了。如果你晚上有事要出去玩，你的车就只能停在街上了。 （原文） Muy buenas instalaciones, el hotel muy bonito y tiene muy bien servicio el único problema es que ponen que si cuenta con estacionamiento y la verdad es que es un estacionamiento público que está a un lado y lo cierran a las 10 si tienes planes en la noche o salir o algo pues ya se queda tu carro en la calle

（由 Google 翻译）我连续七年在亡灵节期间都住在卡洛塔酒店，每次入住体验都非常棒。酒店交通便利，位置绝佳。员工热情友好，乐于助人，解答了我所有的问题。至于墨西哥城，那真是一次难忘的体验。我一定会再次入住卡洛塔酒店！ :D （原文） I stayed at Hotel Carlota for 7 years during Día de Muertos and the entire trip was wonderful. The hotel was easy to get to and navigate (the perfect location). The staff was friendly and helpful with any question I had. And CDMX well it was truly an experience. I’ll definitely be back at Hotel Carlota. :D

（由 Google 翻译）我和女儿在那里参加了一个泳池派对。服务很棒，酒店也超级漂亮，交通也很便利。我唯一的建议是把泳池改造成无烟区。这样可以远离所有的美丽和宁静。💨 （原文） Fui a una albercada allá con mi hija. El servicio es excelente y el hotel super bello tan accesible. Lo único que Recomiendo es hacer la alberca libre de humo. Pasa a romper con todo lo bello y tranquilo 💨

（由 Google 翻译）墨西哥城历史中心的Círculo Mexicano餐厅的全天通票简直是一处隐藏的宝藏。这里环境优美，可以欣赏到大都会大教堂背面的壮丽景色。员工和餐饮经理都非常热情周到。 我品尝了鳄梨酱、香辣土豆和火山烤肉——每一样都美味极了！甜点也令人印象深刻：冰淇淋三明治配上辣椒巧克力酱。毫无疑问，这里的食物是我在酒店一日通票中吃过的最棒的。 泳池水温略低，但这丝毫没有影响它的魅力：这里是享受日光浴、放松身心、感受悠闲氛围的完美场所。一日通票售价850墨西哥比索，包含一次入场和一杯饮品；其他餐饮需另行付费。 强烈推荐，无论是与伴侣还是朋友，都能在这里度过一段难忘的时光。这里是城市绿洲，充满历史魅力，美食众多，氛围轻松愉悦，是放松身心的理想之选。 （原文） El all-day pass del Círculo Mexicano es una joya escondida en el Centro Histórico de la CDMX. El lugar es simplemente hermoso, con una vista espectacular hacia la parte trasera de la Catedral Metropolitana. La atención del staff y de la gerente de alimentos, es excelente y muy cálida. Probé el guacamole, las papas bravas y el volcán de carne asada, ¡todos deliciosos! Y el postre fue otro highlight: un sandwich de helado con topping de chocolate con chile. La comida es, sin duda, de las mejores que he probado en un day pass de hotel. La alberca estaba helada, pero eso no le quita encanto: el espacio es perfecto para tomar el sol, descansar y disfrutar un ambiente relajado. El day pass cuesta $850 MXN y recibes una entrada y una bebida, todos los demás alimentos o bebidas son a cuenta. Recomendado para pasar un día distinto, ya sea en pareja o con amigos. Ideal para relajarse en un oasis urbano con encanto histórico, buena comida y buena energía.

（由 Google 翻译）这家精致的酒店将优美的极简主义建筑与殖民时期的氛围完美融合。 位于市中心，也有一些不好的体验，比如优步司机不会直接送你到门口，而是会停在几个街区之外，希望你没有行李。泳池只是个摆设，除非你坐在酒吧区，否则没有躺椅可以休息。 请务必在午夜前返回酒店，否则他们会把你锁在门外。 （原文） Beautiful minimalism architecture meets the colonial vibe in this exquisite hotel. Being right in the center and the heart of the city, comes also with bad experiences, like the fact that Uber drivers won't drop you off right at the door, but a few blocks away, hopefully you don't have bags with you. Pool works as ornament only, as there are no lounge chairs to hang out unless you sit in the bar area. Make sure to be back to the property before midnight or they will lock you out.

（由 Google 翻译）多么漂亮的建筑啊，可惜管理太差了。由于保安人员的指示，店里的顾客体验非常糟糕。我们去Finca Rocío买了几杯饮料，所以不得不等他们全部送来，结果保安两次过来把我们赶出去，说我们不能在里面吃任何东西——甚至在Círculo Mexicano店里，在我们等待他们做好剩下的饮料时，一口都不行。 （原文） Qué bonito edificio pero que mal operado está, los clientes de las tiendas dentro la pasamos súper mal debido a las indicaciones que el personal de seguridad tiene. Fuimos por varias bebidas de Finca Rocío así que tuvimos que esperar a que nos entregaran todas y el personal de seguridad fue 2 veces a corrernos del lugar, indicando que no podiamos consumir dentro, es decir ni darle un sorbo a nuestra bebida dentro de las instalaciones de Círculo mexicano mientras esperábamos que terminaran de preparar las demás.

（由 Google 翻译）真的是非凡的经历。 客房风格简朴，但品质和细节却十分奢华。 服务真实而亲切。 该位置位于国家大教堂的正后方，屋顶甲板上的景色令人惊叹！ 如果您选择一家酒店是为了在大泳池里游几圈，那么这里不是您的最佳选择。 泳池很窄，似乎是为享受整个漂浮的鸡尾酒而设计的:) 我很快就会再次呆在那里。 （原文） really extraordinary experience. the rooms are spartan in style, but sumptuous in quality and detail. the service was authentic and gracious. the location, directly behind the national cathedral, gives the roof top deck gobsmacking views! if you pick a hotel for swimming laps in a big pool, this ain’t it. the pool is skinny, and seems designed for enjoying cocktails whole floating :) i’d stay there again in a second.

（由 Google 翻译）Luis 很棒。我们的行程出了点问题，不得不取消预订。Luis 一直向我们通报进展，并帮助我们解决了问题。工作人员很友好，总是会竭尽全力帮助我们解决问题。我以后肯定还会继续入住 Circulo Mexicano 酒店。很棒的酒店和员工！！！ （原文） Luis was great. We had an issue with our travel situation and had to cancel our reservation. Luis kept us updated on the progress and was able to help us get our situation taken care off. The staff are friendly and would go out of their way to help with a problem. I will sure be staying with Circulo Mexicano in the future as well. Great hotel and staff!!!

（由 Google 翻译）这地方太恶心了。 这地方的商家怎么可能不让用卫生间？ 我们当时在Che Che Café，保安不让进卫生间，行为恶劣。 连警察都来了。 这种歧视真是灾难性的。 （原文） Es un asco de lugar. Cómo es posible que los negocios que están adentro de este lugar no tengan permiso de entrar al baño. Estuvimos en el che che café y los guardias de seguridad no permitieron el acceso al baño y se portaron espantoso. Hasta la policía llegó. Es nefasto esa discriminación que se tiene.

（由 Google 翻译）至于一日通票，真的不值。菜单很小，价格又高。就我而言，预订前我们问过这里是否适合家庭，他们说3岁以下的儿童可以入场。然而，这里根本不适合家庭，更适合情侣或朋友。不过，这里也算不上什么特别的地方；最好租个Airbnb，省得浪费钱。 （原文） Sobre el day pass la verdad no vale la pena, la carta de alimentos es muy pequeña, y sus precios elevados. En mi caso antes de reservar preguntamos si era de ambiente familiar y dijeron que si que menores de 3 años podían ingresar, sin embargo, para nada es un ambiente familiar, es más para ir en pareja o amigos. Pero es un lugar nada fuera de lo normal mejor renten un Airbnb y no gasten su dinero.

（由 Google 翻译）我在阿莱斯特酒店度过了一段美好的时光。酒店设施豪华，设计精美，维护良好。我的房间非常舒适，整个入住体验轻松愉悦。酒店服务也非常出色——工作人员竭尽全力确保一切都完美无缺。我强烈推荐这家酒店给所有想在墨西哥城享受一流体验的人。 （原文） I had an excellent stay at The Alest. The facilities are truly luxurious, everything is beautifully designed and well maintained. My room was very comfortable, making the whole experience relaxing and enjoyable. The service was outstanding – the staff went above and beyond to make sure everything was perfect. I would highly recommend this hotel to anyone looking for a first-class experience in Mexico City.

（由 Google 翻译）说实话，这是我第一次来墨西哥城，有人向我推荐了这家酒店，它离一条主干道只有一个街区，而且靠近波朗科。酒店本身非常漂亮，房间也非常迷人，一开始一切都显得非常美好。 然而，我在餐厅的用餐体验却让我很不舒服。我听到一个身材高大、体态粗犷的男人喊了一句不太恰当的话：“你的腿真好看，我戴上它当耳环。” 起初，我以为这只是同事之间的玩笑，但第二天，我注意到同一个男人——根据他的徽章，他叫胡安·巴勃罗，站在吧台后面——一直尴尬地看着我。 我认为举报并处理这类轻微的性别歧视行为至关重要。这家酒店不适合旅行者，除了那件事之外，他们的服务无可挑剔。我想特别强调前台路易斯、餐厅经理阿曼多和丹尼尔的优质服务，他们始终都非常专业友好。 我最终决定换酒店，因为感觉不太舒服，但我非常感谢其他员工的关怀。希望他们能采取措施，防止此类情况再次发生。❤️‍🩹 （原文） La verdad, era la primera vez que viajaba a la CDMX y me recomendaron este hotel, ubicado a una calle de una de las avenidas más importantes y cerca de Polanco. El lugar es realmente bello; las habitaciones son encantadoras y todo me pareció muy lindo al principio. Sin embargo, tuve una experiencia incómoda en el restaurante. Escuché a un hombre alto, de complexión tosca, gritar una frase bastante inapropiada: “Qué lindas piernas, me las pongo de aretes”. Al inicio pensé que era una broma entre compañeros, pero al día siguiente noté que el mismo hombre —según su gafete, llamado Juan Pablo, quien estaba detrás de la barra— no dejaba de mirarme de forma incómoda. Me parece importante que se reporten y atiendan este tipo de actitudes micromachistas. Este no es un hotel de paso, y fuera de ese incidente, ofrecen un servicio impecable. Quiero destacar la excelente atención de Luis, en recepción, así como de Armando, gerente del restaurante, y de Daniel, quienes fueron muy profesionales y amables en todo momento. Finalmente decidí cambiarme de hotel, ya que no me sentí completamente cómoda, pero agradezco profundamente el trato del resto del equipo. Ojalá puedan tomar medidas para evitar que estas situaciones se repitan. ❤️‍🩹

（由 Google 翻译）我和我的妻子于 4 月 16 日至 18 日住在那里，度过了一段美好的时光。 这家酒店很完美，服务无可挑剔，还有一家可爱的餐厅。 该位置非常适合喜欢散步的客人，距离查普尔塔佩克公园 10 分钟路程，那里有许多很棒的博物馆和景点。 波兰科还有很多很棒的餐厅 （原文） My wife and I stayed there April 16-18th and had a wonderful time. The hotel was perfect, service was impeccable and a cute resturant. The location is ideal for those who love to walk as in Park Chapultapec is 10 mins away with so many great museums and things to see. Also there are so many amazing resturants in Polanco

（由 Google 翻译）我和妻子从10月9日到12日住在阿莱斯特酒店（The Alest Hotel）。虽然酒店很漂亮，员工也很友善周到，但我们房间的门锁却出了点小问题。从第一天起，我们就发现任何人只要按下把手就能进入我们的房间，即使两把锁都锁上了，这意味着任何人都可能随时进入我们的房间，即使是在我们晚上睡觉的时候。 我们立即报告了这个问题，尽管工作人员尽力提供帮助，但管理层给出的“解决方案”完全令人无法接受。他们一开始声称有人通过24/7摄像头监视我们的房门，并表示会修复，但他们的供应商一直没有来。我们反复反映后，他们给了我们一把实体钥匙，但钥匙仍然无法使用，门也锁不上。三天时间里，问题一直没有得到解决。 在我们入住的最后一天，下午4点左右，管理层提出给我们换套房，但那时已经太晚了。我们当时要准备参加婚礼，第二天一早就要离开了。我们解释了这一点，并建议他们考虑其他形式的补偿，例如抵扣或部分退款，但没有成功。 更糟糕的是，那天晚上等车的时候，我去酒吧喝了一杯。我问酒保某种龙舌兰酒的价格，他查了价格表后告诉我是550比索。我点了酒，但账单上却是1000比索。当我指出价格差异时，工作人员说酒保报错了，并拒绝接受报价，坚持要我支付更高的价格。 酒店本身很漂亮，员工也很用心，但高层管理人员完全没有处理好一个严重的安全问题，并允许不诚实的服务行为。 （原文） I stayed at The Alest Hotel with my wife from October 9th to 12th. While the hotel is beautiful and the staff were kind and attentive, we had an unsettling experience with our room’s door lock. From the very first day, we realized that anyone could enter our room just by pushing down the handle, even with both locks engaged, meaning anyone could have entered our room at any time, even at night while we were sleeping. We immediately reported the issue, and although the staff tried to help, management’s “solutions” were completely unacceptable. They first claimed that someone was watching our door through 24/7 cameras and that they would fix it, but their supplier never came. When we repeatedly raised concerns, they gave us a physical key that still didn’t work, and the door would not lock. For three days, the problem remained unresolved. On our last day, around 4 p.m., management offered to move us to a suite, but by then it was too late. We were getting ready for a wedding and leaving early the next morning. We explained this and unsuccesfully suggested they consider another form of compensation, such as a credit or partial refund. To make matters worse, while waiting for our transport that evening, I went to the bar for a drink. I asked the bartender for the price of a specific tequila, and after checking the pricing book, he told me it was 550 pesos. I ordered the drink, but when the bill came, it was 1,000 pesos. When I pointed out the discrepancy, the staff said the bartender had given me the wrong price and refused to honor the quoted amount, insisting I pay the higher price. The property itself is lovely and the staff are well-intentioned, but upper management completely failed to handle a serious safety issue and allowed dishonest service practices.

（由 Google 翻译）在阿莱斯特酒店 (The Alest Hotel) 的美好体验 我和家人一起入住了这家酒店，我们非常满意。酒店环境优美，装饰温馨典雅。早餐美味可口，精心烹制，菜品品质上乘。工作人员非常友好周到，总是面带微笑，乐于助人。 房间漂亮舒适，细节之处尽显精致——甚至还配备了戴森Airwrap吹风机，我不用自带！ 我一定会再来的；在波兰科的住宿体验非常完美。 我一定会住在玛丽贝尔餐厅 (Restaurante Maribel)。那里的每个人都非常棒！ 我们很快会再来墨西哥城，以后一定会再来的。 （原文） Una experiencia maravillosa en The Alest Hotel Visité este hotel con mi familia y quedamos encantados. El lugar es bellísimo, con una decoración acogedora y elegante. El desayuno es delicioso, preparado con mucho cuidado y con opciones de excelente calidad. El personal es súper amable y atento, siempre con una sonrisa y dispuestos a ayudar en todo. Las habitaciones son preciosas, muy cómodas y llenas de detalles — ¡incluso tienen un secador Dyson Airwrap, así que no tuve que llevar el mío! Definitivamente volvería, fue una estancia perfecta en Polanco. En el Restaurante Maribel. Y todos fueron increíbles! Volveremos pronto a Ciudad de México y de seguro regresaremos allí

（由 Google 翻译）小型精品酒店，靠近波朗科的一切。工作人员友好热情，房间干净舒适，环境安静。 （原文） Small boutique hotel close to everything in Polanco. Staff was friendly and helpful, the room was clean and comfortable, and the setting was quiet

（由 Google 翻译）我们选择在阿莱斯特酒店举办婚礼，这是一次非常愉快的体验。工作人员非常友善、周到、乐于助人。他们竭尽全力确保我们新婚夫妇以及所有宾客都感到舒适。我们住了将近一周，觉得这里就像第二个家一样温馨舒适。 （原文） We chose The Alest for our wedding party. It was a delightful experience. The staff is extremely kind, attentive and helpful. They went above and beyond to ensure that we as the wedding couple were comfortable but also all of our attending guests. We stayed for almost one week and found this place to be cozy that a second home.

（由 Google 翻译）酒店环境优美迷人，但隔壁一场吵闹的派对持续到凌晨3点，严重影响了我们的入住体验。酒店老板认为这不足以提供任何补偿或住宿，因此不承担我们一夜失眠的责任。 （原文） Lovely and charming hotel but our visit was very negatively impacted by an extremely loud party next door that lasted until 3 am. The hotel owner decided this was not enough disruption to warrant any credit or accommodation and took no responsibility for the experience of losing a night of sleep.

（由 Google 翻译）不用再犹豫了，这是墨西哥城最好的酒店，位置也最好。在这次旅行之前我做了很多研究，我喜欢一家设计精良的精品酒店，而这就是其中之一。您会真正感觉自己住在一家只有 9 间客房的私人宾馆。工作人员的表现非常出色——他们在到达之前就给我发了电子邮件，询问我向他们提出的每一个可能的建议和问题，他们是完美的当地建议，感谢塞巴斯蒂安和赫拉多！每天早上包含的早餐很美味，每天早上看到女人们在厨房里制作当地美食真是太酷了。他们还有欢乐时光，这是一个很好的补充。我仍然住在这里，我只需要尽快写一篇评论，我很高兴我们选择了这家酒店，并将向所有来到 cdmx 的人推荐它！我们住在主人套房，里面有步入式衣柜和双淋浴间，设计完美。不要犹豫，预订这家酒店吧！ （原文） Look no further this is the best hotel in Mexico City and in the best location. I did a lot of research prior to this trip and I love a well designed boutique hotel and this is the one. You truly feel like you’re staying in a private guest house with only 9 rooms on the property. The staff goes above and beyond - they had been emailing me prior to arriving about every possible recommendation and question I had for them and they were perfect local suggestions thanks Sebastian and Gerardo! The breakfast that was included every morning was delicious and it was cool seeing the women making local delicacies in the kitchen every morning. They also have a happy hour which was a nice addition. I’m still staying here I just had to write a review asap I am so thrilled we chose this hotel and will be recommending it to everyone that comes to cdmx! We stayed in the master suite which had a walk in closet and dual shower and was perfectly designed. Don’t hesitate, book this hotel!!

（由 Google 翻译）我住过的最喜欢的地方。装饰很华丽，工作人员很可爱。很喜欢每天早上的墨西哥早餐和鸡尾酒时间。感觉很安全。和另外两对夫妇一起享受我们的旅行。位置太方便了。整个体验感觉非常个人化。 （原文） favorite place I’ve ever stayed. the decor is gorgeous and the staff is lovely. appreciated the Mexican breakfast every morning and cocktail hour. felt very safe. enjoyed our trip with two other couples. Location was so convenient. The whole experience felt very personal.

（由 Google 翻译）6 月份我们在这里住了 5 个晚上，真是太棒了。这里的位置无可比拟，而且工作人员也非常友善。早餐美味可口，前台工作人员非常乐于助人（你可以通过 WhatsApp 向他们寻求帮助，他们也会帮助你！）。我很想尽快回去！ 作为款待，我们在顶楼带热水浴缸的房间住了几晚。惊人的！ 但即使没有这些，这也是一种绝对的快乐，我衷心推荐。 （原文） We stayed here for 5 nights in June, and it was incredible. You can't beat the location, and the staff is so nice. Delicious breakfast is lovely, the front desk folks are beyond helpful (and you get to WhatsApp them for help--and help they do!). I would love love love to go back soon! As a treat, we stayed for a few of the nights on the top floor room with the hot tub. Amazing! But even without that--it's an absolute joy and I recommend heartily.

（由 Google 翻译）我们非常喜欢这家酒店——服务一流，地理位置也无可挑剔。更重要的是，它拥有如此独特的审美，让你不禁感到住在这里很特别。 （原文） We absolutely loved this hotel - the service was top notch and the location cannot be beat. On top of that, it offers such a unique aesthetic that you can’t help but feel special staying here.

（由 Google 翻译）这个地方亲自看更美。这是远离繁忙的 CDMX 街道的一片绿洲。欢乐时光的调酒师非常可爱，与我们分享了一些很棒的地方。她还制作了我喝过的最新鲜的饮料之一。周末在前台工作的那个人也非常可爱和热情，让我们感到很受欢迎。每天的早餐都很美味。已经在计划回程了。感谢伊格纳西亚！ （原文） This place is even more beautiful in person. It is a total oasis away from the busy CDMX streets. The bartender for the happy hours was so lovely and shared some great spots with us. She also made one of the freshest drinks I have ever had. The guy who works the front desk on the weekends was also so so sweet and warm and made us feel so welcomed. The breakfast was delicious every day. Already planning a trip back. Gracias Ignacia!

（由 Google 翻译）员工热情友好，整体设计也很可爱。每天的早餐都很棒。 我们的房间很小（更适合单人旅行者而非情侣），虽然装修得不错，但床不太舒服，而且梳妆台的抽屉总是关不上。这倒不是什么大问题，但考虑到价格，还是有点出乎意料。 鸡尾酒会期间，其他客人就坐在我们房间外面——我们能听到他们说的每一句话。感觉没什么隐私，所以如果预订一楼的房间，这一点需要注意。 （原文） Lovely staff and cute design throughout. Breakfast every morning was great. Our room was small (would have been good for a solo traveler vs. couple) and while aesthetically pleasing, the bed was not really comfortable and the dresser drawers wouldn’t stay closed. Not a big deal, but surprising for the price. During the cocktail hour other guests sat directly outside our room - we could hear every word they said. Didn’t feel very private so something to note if booking a first floor room.

（由 Google 翻译）酒店总体还行，但绝对不值这个价。优点是公共区域不错，酒吧氛围轻松愉快，员工友好热情，地理位置也绝佳。 可惜的是，房间设施略显不足。感觉就像是未完成的装修，设计风格古怪，细节也马虎。比如，水槽下方有一面镜子，反而更显眼，水管裸露在外。排水口松动，淋浴排水不畅——我站在几英寸深的水中——而且电视没有任何流媒体选项。考虑到价格，我原本期待更好的。 总的来说，这次住宿感觉价格过高。相比之下，我上次在墨西哥城喜来登酒店的住宿体验要好得多。 （原文） The hotel was okay overall, but definitely not worth the price. On the plus side, the common areas were nice, the bar had a fun vibe, the staff were friendly and helpful, and the location was excellent. Unfortunately, the room fell short. It felt like an unfinished remodeling job, with odd design choices and sloppy details. For instance, there was a mirror under the sink that just drew attention to the exposed pipes. The outlets were loose, the shower didn’t drain properly—leaving me standing in a couple of inches of water—and the TV lacked any streaming options. For the cost, I expected much better. Overall, the stay felt overpriced. By comparison, my last stay at the Sheraton Mexico City was a far better value.

（由 Google 翻译）虽然酒店很漂亮，位置也很好，但服务却令人非常失望。从我们到达的那一刻起，问题就开始出现：房间里的咖啡机坏了。我打了两次电话要求更换，他们终于送来了新的，却把坏的留在房间里。这么简单的事情，我竟然打了三次电话。 晚上，我睡不好，醒来后发现背上有咬痕，像是被螨虫咬的。我尽量不去太在意，但第二天早上情况更糟了：我们提早离开房间，大约11:30返回，房间仍然没有打扫。我打电话要求在12:30之前打扫，因为我们下午晚些时候只有短暂的休息时间。尽管我明确要求，但当我们下午3:45返回时，房间仍然没有打扫。 最令人无法接受的是，尽管我们多次打电话保证会处理，但客房服务人员还是来打扫房间，当时我们已经在房间里休息了，我甚至都没时间洗漱就出门了。 这种级别的酒店，连客人的基本要求都得不到满足，而且服务效率如此低下，真是令人无法接受。这根本不值这个价钱，我真的很失望。 （原文） Although the hotel is beautiful and very well located, the service was extremely disappointing. From the moment we arrived, the problems started: the coffee machine in the room didn’t work. I called twice to have it replaced, and when they finally brought a new one, they left the broken one in the room. I had to call three times for something so simple. At night, I couldn’t sleep well as I woke up with bites on my back, as if from mites. I tried not to pay too much attention to it, but the next morning things got worse: we left the room early, returned around 11:30 am, and the room still hadn’t been cleaned. I called to ask that it be serviced before 12:30 pm, since we would only have a short break later in the afternoon. Despite this clear request, when we returned at 3:45 pm the room was still not cleaned. The most unacceptable part was that, even after several calls and assurances that it would be taken care of, housekeeping came to clean when we were already inside the room trying to rest, leaving me without the time I needed to even shower before going out. At a hotel of this category, it is unacceptable that such basic guest requests are not fulfilled and that the service is so inefficient. It is simply not worth what you pay for, and I am truly disappointed.

（由 Google 翻译）从我抵达的那一刻起，每位员工都给予了我无可挑剔的服务和真诚的热情。这里的待客之道堪称一流，每个人都让我感到宾至如归。早餐精致美味，每天早晨都提供丰盛且摆盘精美的多种选择。水疗体验更是令人陶醉，绝对是我体验过的最佳按摩。酒店位置便利，步行即可到达，而且非常安全。不过，他们的管道系统还有待改进——每当楼上有人洗澡时，整个房间都会震动，而且噪音很大。房门隔音效果不好，所以能听到邻居进出房间的声音。室内设计也还有提升空间。 （原文） From the moment I arrived, I was met with impeccable service and genuine warmth from every staff member. The hospitality here is on another level, everyone made me feel truly at home. Breakfast was exquisite, offering a generous and beautifully presented selection each morning. The spa experience was absolutely divine, hands down the best massage I’ve ever had. The location is walkable, and very safe. However, they could improve their plumbing system — it shakes whenever someone on another floor takes a shower, and it’s quite loud. The doors aren’t soundproof, so you can hear when your neighbors are coming in or out of their rooms. The interior design could also be improved.

（由 Google 翻译）是的，地理位置优越，位于市中心，但如果您讨厌噪音，这里不适合您。我们整晚都能听到各种声音——交通噪音、他们一直按喇叭、交通管制人员吹口哨、道路施工，而且带阳台的房间没有密封，所以情况更糟。主竞技场就在附近，所以人流量很大。 工作人员很棒，也很友好。 很遗憾，我们不会再住这里了。 （原文） Yes, the location is great and central but if you have issues with noise then this is not the place for you. We could hear EVERYTHING all night long- traffic, they use the horns all the time, traffic control people with a whistle, road work and the suits with the balcony are not sealed so it gets worse. The main Arena is close by so lots of traffic. Staff is great and friendly. Unfortunately we will not stay here again.

（由 Google 翻译）酒店干净整洁，员工友善，内部装潢时尚，位于波兰科区，周边餐饮购物场所众多。 我要特别推荐四楼水疗中心的按摩师克劳迪娅！她非常专业，按摩手法一流。她的按摩是我此次酒店之行的一大亮点，强烈推荐长途飞行后去体验她的按摩。她让我感觉焕然一新！ 水疗中心的按摩浴缸看起来非常诱人，可惜我们没有时间去体验。 全景窗的景色很棒，可惜没有阳台。 我们入住期间酒店正在施工，所以一直有噪音。 （原文） Great clean hotel, friendly staff, stylish interiors, located in Polanco with many restaurants and shopping in the area. I want to mention massage therapist Claudia from the Spa on the 4th floor! She is so professional and fantastic massage therapist. That massage from her was a highlight of my stay in that hotel, highly recommend her for a massage after a long flight. She brought me back to life! Jacuzzi in a spa area looked so inviting, but didn’t have time to go. Great view from a panoramic window, but no balcony There was a construction going on during our stay so there was a constant noise

（由 Google 翻译）墨西哥城W酒店地理位置优越，员工热情友好。然而，一些服务问题影响了我们的入住体验：我们抵达后，房间直到晚上7点才准备好，比我们到达的时间晚了几个小时；客房服务花了45分钟才送达；而且保险箱故障，维修人员上门两次才修好。 酒店管理层提供了两天的免费早餐作为补偿，我们对此表示感谢，但这仅能弥补部分损失，无法完全抵消延误带来的影响。如果酒店能够改进运营，就能真正达到W品牌应有的服务水准。 （原文） The W Hotel Mexico City offers a prime location and warm, welcoming staff. Unfortunately, several service issues affected our stay: upon our arrival, our room was only made available at 7 PM, hours after our arrival; room service took 45 minutes, and a malfunctioning safe required two maintenance visits. Management provided two days of complimentary breakfast as compensation, which we appreciated, though it only covered a portion of our stay and didn’t fully offset the impact of the delays. With improvements to its operations, this hotel could truly match the level of service expected from the W brand.

（由 Google 翻译）墨西哥城W酒店隶属于万豪国际集团，而万豪国际集团对动物和顾客毫无责任感，因此不值得推荐。他们的沉默和不作为延长了数百万被囚禁在笼子里的动物的痛苦。他们怎能继续使用如此残忍的系统？为何他们选择无视自己的言论而不采取实际行动？我要求得到答案。 （原文） W Mexico City, parte de Marriott International, una empresa que no se compromete con los animales y con sus clientes, no es digna de recomendación. Su silencio y falta de acción prolongan el sufrimiento de millones de animales hacinados en jaulas. ¿Cómo pueden seguir usando este sistema tan cruel? ¿Por qué prefieren ignorar sus palabras en vez de tomar acción? Exijo respuestas.

（由 Google 翻译）这个地方非常美丽、优雅、装饰高雅。工作人员非常细心。露台是一个非常令人愉快的地方。我没有住在那里，因为每个房间的价格对我来说似乎很高。我在那里参加了一场婚礼，唯一不好的细节是食物。 （原文） El lugar es muy bonito, elegante y con una decoración de buen gusto. El personal es sumamente atento. La terraza es un lugar muy agradable. No me hospedé ahí ya que el precio por habitación me pareció elevado. Asistí a una boda ahí y el único detalle que no fue bueno, fue la comida.

（由 Google 翻译）一流的酒店！我们住得非常愉快。工作人员非常友好，叫醒服务提供咖啡和糕点，以及每天的品牌小吃，真是贴心周到。地理位置绝佳！ （原文） Best in class hotel! We had a fabulous stay. Staff were extremely friendly and the wake up call with coffee and pastries as well as the branded treats each day were a great touch. Location is perfect!

（由 Google 翻译）简而言之：千万别住这家酒店。尽管它标榜自己是城里最奢华的酒店之一，但它确实存在一些关键问题： 1. 高级房非常小，而且没有窗户。它面向走廊的窗户很小，这只会加剧隔音问题（走廊里发生的一切你都能听到）。 2. 空调无法调节。如果不能开窗，这个问题就更严重了。 3. 房间里堆满了可以买的东西：冰箱里（普通冰箱）里有零食和饮料，桌子上也堆满了。考虑到房间这么大，这可不是什么好事。而且，这让人感觉好像每样东西都要花钱买。 4. “包含的欧陆式早餐”里只有水果和糕点。如果您还想吃其他东西，则需要额外付费。 我想强调的是，这家酒店的位置无与伦比，所有员工都对我们服务周到。然而，考虑到上述问题，考虑到该地区其他酒店的竞争，这家酒店并不值得入住。 （原文） To be concise: do not stay in this hotel. Despite it markets itself as one of the most exclusive hotels in the city , it has some key problems: 1. The superior room is very small and does NOT have windows. It has small windows to the corridor, which only contributed the acoustic problems (you could hear everything happening in the corridor). 2. The AC was impossible to regulate. Which is more of a problem when you cannot open the window. 3. The rooms are cluttered with things you can buy: snacks and beverages inside the fridge (normal) but also all over the table. Which is not great considering the size of the room. Plus it contributed to the feel of having to pay for everything constantly. 4. The ‘included continental breakfast’ is fruit and pastries. If you want anything else, you will have to pay for it. I do want to underline that the location is unbeatable and all of the staff treated us excellently. However, with the mentioned issues, it is not worth it considering the competition of the other hotels in the area.

（由 Google 翻译）我们对这次选择非常满意！服务和位置都无可挑剔。房间有点小，但我们只睡了个觉。 如果你步行的话，距离博物馆、佐卡罗广场、很棒的餐厅和顶级鸡尾酒吧基本上都在1-1.5英里左右。我们去哪儿都是步行的。 他们的餐厅也很棒，所以一定要去那里吃点东西。差点忘了我们在酒店里的Hela水疗中心享受了非常棒的按摩。好好享受吧！ （原文） Couldn’t have been happier with our choice! The service and location can’t really be beat. Rooms are a bit small but we only slept in them. If you’re okay walking you’re essentially 1-1.5 miles from museums, Zócalo, amazing restaurants, and top notch cocktail bars. We walked everywhere. Their restaurant is amazing too so make sure to get a bite there. Almost forgot we had some pretty great massages from their spa Hela, which is in the hotel. Enjoy!

（由 Google 翻译）我和我的家人在砖酒店（Brick Hotel）经历了一段极其痛苦的经历。我强烈建议大家无论如何都不要住这家酒店。 简而言之：一个疯子在凌晨被允许进入酒店，殴打了我们团队中一位住在他们房间里的成员，然后把自己锁在我们团队的房间里，直到警察赶到逮捕他们。我朋友脸上的伤口需要缝针，我们的孩子也因这场可怕的事件而留下了深深的伤疤。 详情：砖酒店的客房没有窥视孔，也没有除了插销之外的辅助锁。这是一个需要记住的重要细节。 砖酒店大约只有17间客房，我们团队预订了其中的5间。我和妻子住在一楼，顶楼的所有套房都包含在我们预订的范围内。两间成人套房，两间儿童套房。 在我们入住的倒数第二天早上，我和妻子听到有人在早上7点30分敲门。我们没理会，以为是客房服务。 时间快进15分钟，我们听到我们一行人住的楼上套房传来一阵巨响。我接到了姐夫的电话，但我没理会，因为时间还早。楼上更吵了。我妻子接到了她哥哥的电话，得知有人闯入了我们朋友的房间。显然，那个疯子正在敲酒店房间的门。我朋友刚把门打开，那个人就猛地把门打开，一拳打在我朋友脸上，留下一道需要缝针的伤口。然后，那个疯子抓起灯、瓶子等等，疯狂地向我的朋友挥舞，同时声称试图偷走他们的行李。 酒店的保安对此毫无准备，甚至连那个疯子躲藏的房间都没能进，除非我姐夫帮忙强行推开门。最终警察赶到，逮捕了那个人，并把他带出了房间。 你能想象如果这个疯子敲了我孩子的房门会怎么样吗？后果会怎样？我不敢想象。千万不要让你的家人、你自己或你所爱的人暴露在这家酒店的无能和完全缺乏安全保障之下。不值得冒这个险。 （原文） My family and I were a part of a really harrowing ordeal at Brick Hotel. I strongly advise everyone to avoid this hotel at all costs. TL;DR - A crazy person was allowed into the hotel in the morning hours, physically assaulted a member of our group who was in their room, and then locked themselves in one of our group’s rooms until the police arrived to arrest them. My friend needed stitches to mend the gash on his face and our children were absolutely scarred by this terrible event. Details - The hotel rooms at the Brick Hotel lack a peep hole or a secondary lock outside of the dead bolt. That’s an important detail to remember. Brick Hotel only has 17 rooms (give or take) and we had 5 of them for our group. My wife and I were on the first floor and all of the suites on the top floor were a part of our reservation. Two suites for adults, two suites for groups of kids. On the second-to-last morning of our stay, my wife and I heard a knock at our door at 7:30 AM. We ignored it, assuming it was room service. Fast-forward 15 minutes and we hear loud noises coming from the suite floor above where the entirety of our party was staying. I get a call from my brother in-law, which I ignore because it’s still early. More noise upstairs. My wife gets a call from her brother and learns that someone has broken into our friend’s room. Apparently the crazy person was knocking on hotel room doors. As soon as my friend cracked their door open, the person slammed the door open, nailing my friend in the face and causing a gash that needed stitches. The crazy person then grabbed lamps, bottles, etc. and was swinging them wildly at my friends while purportedly trying to steal their luggage. The security at the hotel was totally unprepared for this and wasn’t even strong enough to get into the room where the crazy person was holed up without the help of my brother in-law to push the door open with force. Eventually the police arrived, arrested the man and got him out of the room. Can you imagine if this crazy person had knocked on my children’s door? What would have happened? I shudder to imagine. Do not expose your family, yourself or your loved ones to this hotel’s ineptitude and total lack of security. It is not worth the risk.

（由 Google 翻译）奥里萨巴楼上的一家精品酒店，外观低调内敛，内部却格外精致。酒店餐厅设有超棒的露台，供应早餐或早午餐；楼下还有一家隐秘的酒吧，提供优质的葡萄酒和鸡尾酒。如果您正在寻找时尚的住宿、优质的服务以及在罗马漫步的理想地点，这里是理想之选。价格不菲，但体验感十足。 （原文） Hotel boutique sobre Orizaba, muy discreto por fuera pero bastante sofisticado por dentro. Tiene un restaurante con terraza súper agradable para desayunos o brunch, y un bar escondido con buena carta de vinos y cócteles en la parte baja. Ideal si buscas hospedaje con diseño, buena atención y ubicación perfecta para moverte por Roma caminando. No es barato, pero la experiencia se nota

（由 Google 翻译）太棒了！工作人员热情友好，乐于助人。我们享用的晚间饮品和早餐非常美味。房间也很棒！ （原文） Excellent. The staff were friendly and accommodating. The evening drink and breakfast we had was delicious. The rooms were great!

（由 Google 翻译）漂亮的精品酒店。小巧、干净、舒适，工作人员非常周到，我们感觉宾至如归。我们住的房间带露台。我喜欢每天早上在露台上喝咖啡，看看早间新闻，然后再去墨西哥城开启美好的一天。房间里还装有遮光窗帘，所以晚上（或者下午，在品尝完玉米卷和龙舌兰酒后想小憩一会儿的时候！），光线非常昏暗舒适！:) 我们没有在酒店餐厅用餐，但享用了美味的开胃酒和鸡尾酒。 酒店位于波兰科一个安静宜人的街区，步行即可到达各个地方。 （原文） Beautiful boutique hotel. Small, very clean and comfortable, staff was extremely attentive and we felt very welcome. We had a room with a terrace. I loved spending each morning on the terrace with a coffee, reading the morning news before a beautiful day visiting Mexico City. The room also had blackout curtains and so it was very dark and comfortable at night (or in the afternoon when you need a nap after a tacos and tequila tour! :) ) We didn’t eat at the hotel restaurant but did enjoy apero and cocktails, which were delicious. It’s in a quiet and lovely neighborhood in Polanco, easy to walk places.

（由 Google 翻译）作为 Tablet Hotels 的长期顾客， 这家酒店没有让我失望。 友好的员工， 包括完善的健身房在内的各种设施， 让这次住宿物有所值。 酒店的装饰和氛围营造出一种安静轻松的氛围，地理位置也非常棒！ 期待再次光临🥂 （原文） As a longtime Tablet Hotels customer, this hotel did not disappoint. Friendly staff, amenities including a solid gym, made the stay worthwhile. Decor and ambiance give a quiet and relaxed vibe and the location is GREAT! Look forward to coming back 🥂

（由 Google 翻译）Wild Oscar 是一家精品酒店，位于墨西哥城较富裕街区之一的主干道旁的一条小街上，周围遍布商店和餐馆。位置很方便，而且该地区感觉很安全。 工作人员友好而乐于助人，客房服务的食物质量很好。酒店本身很干净，房间很宽敞，具体取决于预订的类型。我们住在一个带阳台的房间，可以俯瞰主干道，这一点很不错。 但其一大缺点是隔音效果较差。墙壁很薄，窗户是单层玻璃，这意味着您可以听到一切声音 - 从酒店内的噪音到外面街道的声音。最大的问题是隔壁的房子，那里有两只狗早上 5 点就开始吠叫，并持续一整天。这是非常具有破坏性的，让人很难睡个好觉。 如果你睡得很浅，这可能会破坏你的交易。除此之外，酒店还有很多优点，但要做好噪音干扰的准备。 （原文） The Wild Oscar is a boutique hotel located in a side street off a main road filled with shops and restaurants in one of the wealthier neighborhoods of Mexico City. The location is convenient, and the area feels safe. The staff is friendly and accommodating, and the room service food is of good quality. The hotel itself is clean, and the rooms are spacious, depending on the type of booking. We stayed in a room with a balcony overlooking the main road, which was a nice touch. However, one major downside is the poor sound insulation. The walls are thin, and the windows are single-glazed, meaning you can hear everything—from noise inside the hotel to street sounds outside. The biggest issue was the house next door, which has two dogs that start barking at 5 AM and continue throughout the day. This was incredibly disruptive and made it difficult to get a good night’s sleep. If you’re a light sleeper, this could be a deal-breaker. Otherwise, the hotel has a lot of positives, but be prepared for noise disturbances.

（由 Google 翻译）四月份我和女儿在这里住了 5 天。轻松步行即可到达任何地方。安静的街区。可爱干净的酒店。我给这个房间打了 3 分，因为墙壁非常薄。如果您睡眠浅，不妨在预订前询问这个问题。总而言之，我们度过了愉快的时光。酒店的早餐真的很不错。他们满足了我们的任何要求。我们的服务员亚伦，厨师帕特里夏都是可爱的人。而且酒店闻起来很香！❤️ （原文） Stayed here for 5 days in April with my daughter. Easy walk to everywhere. Quiet neighbourhood. Lovely clean hotel. I gave the room a 3 because the walls are super thin. If you are a light sleeper, maybe ask about this issue before you book. All in all, we had a lovely time. The hotel breakfast was really good. They accommodated any request that we had. Aaron our server, Patricia the chef were all lovely people. Also the hotel smelled divine!❤️

（由 Google 翻译）我的房间没有窗户——我和朋友住在一起，她的房间很漂亮——更大，有两扇大窗户，采光很好——我们付的价钱一样。如果你被安排在306房间，记住它比其他房间小很多，光线也暗，价格应该更低一些。除此之外，其他方面都还不错，地理位置也很好。 （原文） My room didn’t have any windows- I stayed with a friend and her room was gorgeous- larger, two huge windows, natural light- We paid the same price. If they book you in room 306 just keep in mind it’s cramped and dark compared to other rooms and should be a lower price. Other than that it was fine, good location.

（由 Google 翻译）我极力推荐这家酒店。这里安静、平和，真正给人宾至如归的感觉。食物胜过一切。赫克托和哈维尔是令人难以置信的厨师和非常好的厨房。老实说，我们已经在这里呆了两周，这是墨西哥城最好的餐厅之一。亚伦和乔纳森是很棒的服务员，总是增添个人风格和微笑。我迫不及待地想回到这座令人惊叹的城市中的这片宁静的绿洲。 （原文） I cannot recommend this hotel enough. It is quiet, peaceful and truly feels like a home away from home. The food shines above all else. Hector and Javier are incredible chefs and a very good kitchen. In all honesty we have been here for two weeks and this is one of the best restaurants in Mexico City. Aaron and Jonathan are amazing servers and always add a personal touch and smile. I cannot wait to return to this peaceful oasis in a very amazing city.

（由 Google 翻译）这家酒店太棒了。 安静……房间不多。 服务友好。 早餐美味。 位置优越。 （原文） Increible este hotel. Tranquilo... pocas habitaciones. Servicio cordial. Rico el desayuno. Bien ubicado

随意扣款，最糟糕的体验 没有之一

性价比超高的五星级酒店。环境可能比较老旧了，但是服务相当不错。

地理位置相当好，可惜酒店太老久乐

不仅超标了需要自己支付多余房费，而且到了才知道房间WIFI居然需要额外付费，真是让人无法忍受，以后打死不住了。

在墨西哥出差期间大部分时候都住这里 洗衣服务点赞

地点位置好，设施一般，价格较高，性价比一般，

很好

Ni fa, ni fu

（由 Google 翻译）优点：环境优美，地理位置优越，维护良好，设施一流（健身房/游泳池），房间现代且干净，清洁人员友好且一丝不苟。 缺点：服务。从我抵达前台的那一刻起，接待我的是Ingrid，她一点也不友好，问了一些毫无意义的问题，还做了鬼脸。我不知道是不是我们去的时间段不对，但我们并没有无礼到让她如此防备的地步。同样，在餐厅里，一半的服务员很友好，另一半则不然。大堂里迎接车辆的工作人员对外国人非常热情，但他们从未和我打招呼，从未为我开门，甚至用一种好像我是偷偷溜进自己酒店的眼神看着我。总的来说，我认为这家酒店属于那种员工更关注外国人而不是本地人的酒店。 （原文） Lo positivo: muy bonito, bien ubicado, está muy cuidado, instalaciones súper completas (gym/alberca), las habitaciones modernas y limpias, el personal de limpieza amable e impecable. Lo malo: el servicio, desde que llegué en recepción me atendió Ingrid y se portó nada amable, cuestionando cosas sin sentido, haciendo caras, no sé si la encontramos en un mal momento pero nunca fuimos groseros como para recibir esa actitud a la defensiva de su parte. de igual forma en el restaurante la mitad de los meseros amables, la otra mitad no. Las personas que reciben a los autos en el lobby eran super amables con los extranjeros y a mi nunca me saludaron, nunca me abrieron la puerta, inclusive me veían como si me estuviera colando a mi propio hotel. Creo que en general es uno de esos hoteles donde el personal está más atento con extranjeros que con nacionales.

（由 Google 翻译）剧透预警：🪳🪳 10月31日至11月4日亡灵节期间入住这家酒店。我们被安排在1506房间，位于一楼。由于航班晚点，我们晚上10点左右放下行李，然后去买了墨西哥卷饼，大约11点回来，洗漱完毕准备睡觉。我们都筋疲力尽。 然而，令人震惊的是，一只蟑螂从橱柜上方、电视机下方的台面上爬了过去——是那种体型很小、容易造成虫害的蟑螂，不是那种体型较大的水蟑螂。我一把将蟑螂从台面上拍到下面的抽屉里。我们打电话给前台，他们同意帮我们换到二楼的房间。客房服务人员进来确认了蟑螂的存在，确认后，她“啊，是的……”地一声，擦干净了蟑螂的残骸就离开了。当时是凌晨1点。我们当时很累，已经换上了睡衣，行李箱也已经拿出来，衣服也挂在了衣柜里。 我们把行李箱里剩下的东西都拿出来，抖了抖每一件衣服，然后把行李箱翻了个底朝天，这样晚上才能安心睡觉。结果，我朋友的包里又掉出来一只小蟑螂。谢天谢地，尽管很累，我们还是半夜站在那里抖了抖，重新打包。之后的旅程中，我们再也没让行李箱敞开过，真是提心吊胆。回家后，我们把行李箱放在外面晾了一天，每件东西都抖了一遍才搬进屋。这倒霉事儿真是没完没了。 酒店前台只是把我们安排到了另一层楼，但房间类型一样。酒店没有就此事提供任何补偿。我们回家后联系了预订酒店的第三方，酒店拒绝退款或任何折扣，理由是没有相关记录。我们不想在墨西哥城有限的几天时间里再浪费去前台讨论蟑螂的事。酒店的回应简直是当头一棒。 我打算暂时避开这家酒店，尤其是1506号房，因为那里可能蟑螂成灾。 （原文） Spoiler alert: 🪳🪳 Stayed here for dia de los muertos from 10/31-11/4. We were assigned to room 1506 which is on the first floor. Our flight landed late so we dropped off our bags around 10pm and went to go get tacos and came back around 11pm, washed up and was getting ready for bed. We were all exhausted. To our horrifying surprise, a cockroach ran across the counter above the cabinet and below the TV - the small dangerous/infestation kind not the large water bugs. I slapped the cockroach from the counter top into the open drawer below. We called the front desk and they were willing to switch rooms for us to the second floor. Housekeeping came in to confirm said roach, which she did, “ah sí…” and wiped up the remains and left. This is at 1am. We were tired, already in pajamas and our luggages are out with clothes already hanging in the closet. We removed what was left in our luggage, shook every piece of clothing and overturned our luggage so we can sleep peacefully at night. ANOTHER SMALL COCKROACH FELL OUT OF MY FRIENDS BAG. So thankfully we stood there shaking and repacking in the middle of the night despite how tired we were. We never left our bags open again for the rest of the trip out of fear. Upon returning home, we left our luggages outside for a day and shook every piece of item before bringing it into our home. The inconvenience was like the gift that kept on giving. They front desk simply sent us to a different floor, same room type. The hotel never offered any compensation for this 🪳 encounter. We came back home and messaged the third party we used to book the hotel and the hotel refused to give a refund or any type of discount citing there is no record of this happening. We did not want to take more time out of the few days we had in CDMX to head to the front desk and discuss this cockroach. The hotels response was a slap in the face. Considering staying away from this hotel for the time being AND ESPECIALLY RM 1506 as this place may be infested with cockroaches.

（由 Google 翻译）说实话，这次的体验糟透了。我很少写评论。每次和家人来这座城市，我们都会住这家酒店。但上次，我却遭受了歧视，酒店员工还对我投以异样的目光，并对我评头论足。我预订这家酒店是因为我要参加一场自行车比赛，比赛地点就在独立天使纪念碑附近，所以我决定住在这里。当我骑车到达时，就开始感受到歧视，他们甚至试图阻止我进入，尽管我已经预订了房间。我受到的待遇实在令人愤慨，而我以前一直都住在卡米诺皇家酒店。因为这次的经历，我以后再也不会预订这家酒店了。无论客人是开车、骑摩托车还是骑自行车来的，都应该受到尊重。 （原文） Honestamente pésima experiencia esta vez. Rara vez soy de dar opiniones. Cada que vengo en familia a la Ciudad nos quedamos en el hotel. Pero la última vez sufrí discriminación y sufri de vistas y comentarios por parte del personal del hotel. Reservé porque iba a participar en una carrera de ciclismo y quedaba cerca del Angel por lo que decidí hospedarme. Al llegar en bicicleta, empecé a sufrir discriminación e incluso me querían negar la entrada a pesar de obviamente tener reservación. Lamentable el trato que recibí honestamente y pues siempre iba a los Camino Real. Jamás volveré a reservar por este trato. Da igual si alguien llega en carro, moto o bici, debe de recibir un trato con respeto.

（由 Google 翻译）陪女友（新冠疫情中心）出差，我顺便带了一位客人。这家酒店堪称墨西哥城的“老牌贵妇”，设计别致，房​​间维护得很好。衣橱是我见过最大的，而且我住过很多酒店。员工热情得有点过头了。早餐很不错。庭院里有个很棒的泳池，可以休闲放松。酒店对面就是大型公园/森林，里面有博物馆和城堡，但去城里比较热闹的地方，最好还是打车。波兰科区环境不错，但比较安静，至少我住的这部分是这样。员工服务周到得让我几乎忘了这种感觉，毕竟我在美国、英国和欧盟的酒店住了十年了。 （原文） Work trip for Bae (corona capital) and I tagged along for the plus one. I would call this a "grand dame" Mexico City style, with interesting design and well maintained rooms. Biggest closets I've ever seen and I've seen many. Staff is friendly to the point where it may me uncomfortable. Very decent breakfast. Cool courtyard with pool to hang out by. Located opposite the big park/forest with the big museum and castle, but more of an Uber ride type place for the cooler parts of the city. Polanco neighborhood is nice but sedate, or at least this part was. Staff was so on point, Id almost forgotten what that was like after a decade staying in hotels in US, UK and. EU.

（由 Google 翻译）我的婚宴在他们的场地举办，非常感谢伊泽尔女士对我们提出的每一个问题和每一件事都如此细心周到。 食物美味可口，场地也很漂亮。他们对我们的所有要求都积极响应。我之所以没有给他们五星好评，是因为我和我丈夫虽然收到了一间免费房间，但房间有点小，所以我们决定不住。这是我唯一不满的地方；除此之外，我们的庆祝活动一切都非常顺利。谢谢！ （原文） Yo realicé la comida de mi boda en sus instalaciones, y le agradezco a la señorita Itzel por estar atenta a toda situación y duda. La comida estaba muy rica y las instalaciones agradables. Fueron muy atentos a todas nuestras peticiones. La única razón por la que no le doy 5 estrellas, a mi esposo y a mi nos dieron una habitación de cortesía, pero se nos hizo algo pequeña, decidimos no quedarnos, pero es el único incidente que tengo , de ahí en fuera nuestra fiesta salió como lo planeamos. Gracias

（由 Google 翻译）这是一处历史悠久且维护良好的绝佳房产。即使您不打算入住，我也建议您来参观一下，因为它真的很独特。 这里的工作人员非常友好热情，乐于助人。房间宽敞干净。 （原文） This is a wonderful property that is historic and well maintained. If you aren't even staying here I would suggest just checking out the property as it is really unique. The staff here are very friendly and helpful. Rooms are very spacious and clean.

（由 Google 翻译）卓越的服务和舒适的住宿体验 我们在墨西哥城洲际酒店度过了美好的时光！早上9点左右到达后，我们非常感激前台让我们提前入住房间，而且没有额外收费。这一点尤其让我们感激，因为我们刚从附近的索菲特酒店（打车只需5分钟）离开，这家酒店凌晨4点入住却要收一整天的费用。洲际酒店真是超出了我们的预期——据说，只要酒店房间没有订满，他们总是会安排提前入住。 自助早餐虽然美味，但与其他洲际酒店相比，是我们吃过种类最少的（我们这些年来住过大约6种）。休息室很漂亮，晚上的甜点也令人垂涎欲滴。需要注意的是：厨房门经常会发出很大的声音，如果工作人员不在的时候，客人能自助取水、茶或咖啡就更好了。 我们的房间设计精美、干净舒适。床垫和床单质量上乘，遮光窗帘效果也很好。城市景观美不胜收。房间门的隔音效果不如墙壁，所以能听到走廊或相邻空间的一些噪音——但这并没有对我们的住宿造成太大影响。 总的来说，服务很棒，政策也很优厚，房间也很舒适。我们很乐意再次入住！ （原文） Exceptional Service and Comfortable Stay We had a wonderful stay at the Intercontinental Mexico City! After arriving around 9 AM, we were extremely grateful that the front desk gave us early access to our room at no extra charge. This was especially appreciated because we had just left the Sofitel nearby (only a 5-minute Uber), which wanted to charge a full day for a 4 AM check-in. Intercontinental truly goes above and beyond—apparently, they always accommodate early check-ins when the hotel isn’t sold out. The breakfast buffet, while tasty, was the smallest we’ve encountered compared to other Intercontinentals (we’ve stayed at about six over the years). The lounge is lovely, and the evening desserts are delightful. One minor note: the kitchen door can bang quite loudly and often, and it would be nice if guests could self-serve water, tea, or coffee when staff are away. Our room was well-designed, clean, and comfortable. The mattress and sheets were high quality, and the blackout shades worked perfectly. The city view is spectacular. The room door isn’t as soundproof as the walls, so some noise from the hallway or adjacent spaces can be heard—but this didn’t significantly affect our stay. Overall, excellent service, generous policies, and comfortable rooms. We would happily stay here again!

（由 Google 翻译）最棒的住宿体验！从我们走进酒店大门的那一刻起，Steven 就热情地帮我们搬运行李。接待处的 Ruth 非常友善，乐于助人，解答了我们所有的问题。礼宾团队帮我布置了房间（为了我男朋友的生日），布置得非常漂亮，非常感谢！Café Urbano 的自助早餐非常美味，每个人都很细心周到。Au Pied de Cochon 餐厅也一如既往地棒极了！食物非常美味，服务也很棒……我希望很快能再来；我们非常喜欢这里，它总是能带给我们惊喜。谢谢！！！ 但是，如果你想知道为什么像 Alfredo di Roma 这样的餐厅，周六晚上虽然提供美味的食物，却空无一人，答案是：服务太差。1. 我们预订了座位，却没有人来迎接我们。我们不得不等人离开（尽管餐厅里空无一人）。2. 服务员不会推荐搭配或菜品；他们根本不关心餐桌（尽管餐厅里空无一人）。3. 我们明确表示这些菜是共享的，但他们甚至没有给我们餐具让我们自己取餐，也没有主动为我们服务（即使是像BAU这样的连锁餐厅也会这样做）。4. 我们甚至不得不主动要求他们提供橄榄油和香醋，因为他们不提供；而且上桌后，他们会把这些带走，不留在桌子上（即使在Italiannis餐厅也不提供），也不会回来问我们是否需要更多。我们不得不不断地向他们要面包…… 5. 他们甚至不提供搭配甜点的咖啡（这也会帮助他们提高销售额）。 我不知道服务员是否没有接受过培训，但没有人确保他们做得正确。从来没有人过来询问一切是否顺利。我也相信以服务为导向的环境。热爱它、充满热情才能做好它，而Alfredo di Roma餐厅却没有体现这一点……尽管入口处挂着各种奖项。去那里吃生日晚餐真是令人失望。我留下了10%的小费，这很遗憾，因为我不想影响厨师和厨师们的兴致，毕竟菜品确实很棒。希望我的评论能帮到你，因为酒店的声誉可能会受损；你预订时以为会像在Au Pied de Cochon一样享受美好的时光，结果却满脸愁容地离开。 （原文） ¡La mejor estancia! Steven nos recibió el equipaje, muy cálido desde que nos aproximamos a la entrada. Ruth en recepción fue muy amable y muy clara, nos apoyó con todas nuestras dudas. El equipo de Concierge me apoyó a adornar la habitación (por cumpleaños de mi novio) y les quedó preciosa, ¡muchas gracias! El desayuno buffet en Café Urbano muy rico y todos atentos. En Au Pied de Cochon, ¡INMEJORABLES COMO SIEMPRE! La comida ESPECTACULAR y el servicio, BÁRBARO… espero regresar pronto, nos encanta, no nos deja de sorprender ¡¡¡Gracias!!! Pero, si se preguntan por qué tienen un restaurante como Alfredo di Roma vacío un sábado por la noche a pesar de servir comida DELICIOSA, la respuesta es: el mal servicio. 1. Teníamos reservación y no había nadie para recibirnos, tuvimos que esperar a que alguien saliera (a pesar de tener el restaurante vacío). 2. Los meseros no sugieren maridaje ni sugieren platillos, no están atentos a la mesa (a pesar de tener el restaurante vacío). 3. Les especificamos que los platos eran para compartir y ni siquiera nos dieron cubiertos para servirnos ni nos ofrecieron servirnos ellos (cosa que incluso en restaurantes de cadena como Prosecco hacen como BAU). 4. Hay que pedirles hasta el aceite de oliva y vinagre balsámico porque no lo ofrecen; y después de servirlo, se lo llevan, no lo dejan en la mesa (ni en el Italiannis hacen eso) ni regresan a preguntar si queremos más, hay que estarles pidiendo más pan… 5. Ni siquiera ofrecen café para acompañar el postre (lo cual ayudaría a subir sus ventas también). No sé si los meseros no recibieron capacitación, pero no hay quien se asegure de que hagan su trabajo correctamente, en ningún momento nadie se acercó para preguntar si todo estaba bien; creo también en un ambiente de servicio, es importante que te guste y te apasione para hacerlo bien, y en Alfredo di Roma no reflejan eso… con todo y los premios que tienen colgados a la entrada; una verdadera decepción haber ido a cenar por un cumpleaños. Dejé el 10% de propina muy a mi pesar porque no quise que el Chef y cocinerxs se vieran afectados, ya que la COMIDA fue EXCELENTE. Espero mi comentario les sirva para bien, porque la reputación del hotel pudiera verse perjudicada; uno reserva pensando que la va a pasar igual de lindo que en Au Pied de Cochon y sales triste.

（由 Google 翻译）位于波兰科区中心地带的洲际酒店是您游览墨西哥城的绝佳之选。 客房舒适、干净、宜人，宽敞的窗户可饱览城市、国家礼堂和查普尔特佩克公园的迷人景色。 酒店服务一如既往地出色，餐厅的菜肴也同样令人印象深刻。 自助早餐种类丰富，从新鲜水果到糕点、鸡蛋，应有尽有。 一天晚上，我在供应墨西哥美食的Chapulin餐厅用餐，菜肴美味可口，食材优质，摆盘精美。 总之，这是一家能让每位宾客都感到宾至如归的酒店。 （原文） Situado en el corazón de Polanco, el hotel Intercontinental es una magnifica opción para visitar y disfrutar Ciudad de México. Las habitaciones son cómodas, limpias y agradables, con un buen ventanal con unas vistas de la ciudad, del Auditorio Nacional y del Bosque de Chapultepec. El servicio del hotel es excepcional, del nivel Intercontinental, y la gastronomía de sus restaurantes esta a la altura. El desayuno buffet dispone de todo, desde frutas frescas cortadas a bollería, huevos, un poco d todo. Una noche cene en el restaurante Chapulin, de comida Mexicana y la verdad que muy rico, con productos de calidad y presentado todo con mucho gusto. Resumiendo, un hotel en el que todo el mundo se encontrara muy cómodo.

（由 Google 翻译）这家酒店位于波兰科区。酒店内外都有很多便利设施和餐饮场所。 优点： • 健身房设施一流——干净、宽敞、设备齐全。 • 酒店内的餐厅都很棒，菜品种类丰富，品质上乘。 • Au Pied De Cochon 是我最喜欢的早餐餐厅之一。Edgar 和 Jorge 太棒了！他们的服务热情周到，总是让我们感到宾至如归。他们是餐厅和酒店的骄傲。 • 客房舒适宜人，配备齐全的洗漱用品。 • 美发美甲沙龙的团队非常出色——热情友好、细致周到、专业敬业。他们竭尽全力让我们感到舒适，并提供了优质的服务。 缺点： 遗憾的是，我们遇到了一些令人失望的事情，严重影响了整体入住体验。 • 自助早餐还可以，但没什么特别值得称道的。 • 在水疗中心，我试图询问按摩服务的预约情况，但前台的Sheila态度冷淡，让我感到很不舒服。她的语气生硬且敷衍——当我要求记下她列出的时间时，她明显显得很不耐烦。当我询问更多细节以确认预约情况时，她语气生硬，似乎很不情愿和我说话。考虑到我之前两次光顾这家水疗中心，前台工作人员都态度冷漠，难以接近，这次的经历尤其令人失望。隔壁的美容美发沙龙团队显然懂得如何提供优质的客户服务，这真是太可惜了。 • 一天晚上，我们点了客房服务，送来的沙拉三明治配皮塔饼硬得像石头一样。我们把沙拉三明治拿掉，换成了薄荷蘸酱，但不幸的是，第二天我们因此感到非常不舒服。由于我们只在酒店用餐，很明显是酒店的食物导致了我们的不适。当我向酒店大使提出想多住一晚以便休养（因为我妹妹身体很不舒服）时，他告诉我经理拒绝帮忙，因为我们是通过第三方预订的。他没有提供任何替代方案或表示同情，这真的令人失望，而且很不专业。 • 礼宾服务非常不稳定。我们专程来这里观看亡灵节游行，当我们询问去哪里观看时，礼宾人员催促我们，只推荐了一个观赏点。当我们询问其他选择时，他敷衍了事，坚持推荐那个地方。可惜的是，我们到达时游行已经结束了。后来，当我们询问酒店外的餐厅推荐时，他只是简单地告诉我们“沿着这条路走，随便挑一家”，这让人感觉很不耐烦，而且毫无帮助。 • 房间里的衣柜经常卡住，导致我们很难拿出衣服。最后我们干脆不关门，也不把任何东西放进抽屉里。 总体而言，虽然这家酒店设施一流，沙龙和一家餐厅的员工也表现出色，但部分团队成员——尤其是水疗中心、礼宾部和管理层——缺乏热情、专业和客户关怀，这确实拉低了整体体验。如果酒店能加强服务意识和同理心方面的培训，或许就能提供其所宣称的五星级体验。 （原文） The hotel is in Polanco. It has a lot of amenities as well as food places on the property and around it. Positives: • The gym facilities are excellent — clean, spacious, and well-equipped. • The restaurants on the property are very good, offering a nice variety and quality of food. • Au Pied De Cochon was one of my favourite restaurants to go to for breakfast. Edgar and Jorge are AMAZING! They went above and beyond with their service and always made us smile. They are a credit to the restaurant and hotel. • The rooms are fine, comfortable, and come with great toiletries. • The hair and nail salon team were wonderful — genuinely welcoming, attentive, and professional. They went above and beyond to make us feel comfortable and provided excellent service. Negatives: Unfortunately, there were several disappointing experiences that really affected our overall stay. • Buffet breakfast is ok. Nothing to rave about. • During our visit to the spa, I tried to enquire about massage availability but was made to feel uncomfortable by Sheila at reception. Her tone was curt and dismissive — when I asked to note down the times she listed, she seemed visibly frustrated. When I asked questions to clarify availability, she responded sharply and seemed annoyed to be speaking with me. This was especially disappointing given that both times I’ve visited the spa, the reception staff have been unwelcoming and unapproachable. It’s such a shame, as the salon team next door clearly understand what good customer service looks like. • We ordered room service one evening and received falafel served with pita bread that was rock hard. We removed the falafel and used the mint dip instead, but unfortunately this made us extremely sick the following day. As we had only eaten at the hotel, it was clear the food was the cause. When I spoke to the ambassador about staying an extra night to recover — as my sister was very unwell — he informed me that the manager refused to help because our booking was made through a third party. No alternative or empathy was offered, which was truly disappointing and unprofessional. • The concierge service was very inconsistent. We travelled specifically for the Day of the Dead parade, and when we asked where to go, the concierge rushed us and only suggested one viewing point. When we asked about other options, he brushed it off and insisted on that location. Sadly, the parade had already passed by the time we arrived. Later, when we asked for restaurant recommendations off-property, he simply told us, “Go down this road and pick,” which felt dismissive and unhelpful. • The cupboards in the room often got stuck, which meant it was hard to get our clothes out. We ended up not closing the door or putting anything in the drawers. Overall, while the hotel has excellent facilities and some standout staff in the salon and one particular restaurant , the lack of warmth, professionalism, and customer care from several team members — especially in the spa, concierge, and management — really let the experience down. With more consistent training in hospitality and empathy, this property could offer the five-star experience it appears to promise.

（由 Google 翻译）我去的是Au Pied de Cochon餐厅，不是酒店。 这家餐厅环境优雅，提供高端美食，价格也高得离谱。虽然食物确实不错，但我认为，要配得上如此高昂的价格，菜肴的味道应该堪称绝妙。 服务无可挑剔，酒单更是令人惊艳，绝对是一大亮点。与其他类似档次的餐厅不同，那些餐厅往往价格高昂，环境和氛围营造得好，结果却吃不饱，而这家餐厅则截然不同，菜量也令人满意。 不过，就像生活中的一切一样，这终究是个人口味的问题。 我肯定还会再来，但不会再像现在这样频繁光顾了。 （原文） Estuve en el restaurante au pied de cochon no en el hotel Un lugar elegante con cocina de alto nivel y precios enormes. Sí bien es cierto que la comida fue buena indudablemente, creo que para que sea coherente con él elevado costo deberían de ser platillos con un sabor delirante. El servicio fue excelente y su selección de vinos es increíble y un punto muy fuerte a su favor. A diferencia de otros lugares con un perfil similar, dónde pagas más el prestigio y el lugar para salir con hambre, aquí fue diferente y las proporciones fueron satisfactoriamente adecuadas Pero como todo en la vida, es cuestión de gustos. Seguramente regresaré pero no tan frecuentemente con esos precios

（由 Google 翻译）如果一家酒店在退房时都不问你“入住体验如何”，你就知道他们根本不在乎你。虽然我们的房间（免费升级到41楼）还不错，但从抵达酒店到离开，都明显缺乏真诚的服务。没错，大堂确实很漂亮，但房间里连迷你吧里的Dos Equis啤酒都没有开瓶器。我不会再来了，尤其是在Chapulin酒吧喝了一杯同样令人失望的、价格过高的酒之后。我给四星是因为酒廊的服务团队确实非常出色。但这家洲际酒店除了令人惊叹的景色之外，其他方面都不尽如人意。 （原文） You know a hotel doesn’t care when they don’t ask you at checkout: How was your stay. So while our room (complimentary upgrade to 41st floor) was fine, the overall lack of genuine hospitality was obvious from arrival to departure. Yes, the lobby is beautiful, but there wasn’t even a beer opener in the room for the Dos Equis in the mini bar. Won’t return, especially after an equally disappointing drink at overpriced Chapulin. I have overall four stars because the lounge team did go above and beyond. But this InterConti isn’t up to par — aside from the stunning views.

（由 Google 翻译）在酒店大堂酒吧的三天里，Irving 的表现简直棒极了。他的专业和友善让我们的体验格外难忘，他细致周到的服务更是让我们倍感轻松。我们非常感谢他的敬业精神和热情态度——这绝对是我们此次入住的一大亮点！ （原文） Irving was absolutely fantastic during our three days at the lobby bar. His professionalism and kindness truly made our experience exceptional, and he went above and beyond to make our lives easier with his attentive service. We highly appreciate his dedication and warm attitude—definitely a highlight of our stay!

（由 Google 翻译）非常棒的酒店。员工很棒，房间干净舒适。唯一的小抱怨是淋浴水温有点太低了。虽然一直不太热，但足够温暖了。 （原文） Very nice hotel. Great staff and the room was clean and comfortable. The only complaint was our to a bit for the shower to get warm. Never got hot. But warm enough.

（由 Google 翻译）我出差住在艾美酒店。虽然它是一家标准的连锁酒店，房间有点暗，但位置非常适合步行。我写这篇评论主要想特别感谢两位工作人员，Victor 和 Guillermo。前台的 Victor 非常热情友好。Guillermo 真的做得非常好，在我们等 Uber 的时候（等了 30 多分钟），他用西班牙语和我们的司机交谈，并向我们保证我们不会错过航班。他的积极态度起了很大的作用。非常感谢他们两位！ （原文） I stayed at Le Meridien for a work trip. While it’s a standard chain hotel and the rooms are a bit dark, the location is very walkable. I mainly wanted to write this review to give a huge shout-out to two staff members, Victor and Guillermo. Victor at the front desk was personable and welcoming. Guillermo truly went above and beyond, while we were waiting for our Uber (which took over 30 minutes), he spoke with our driver in Spanish and reassured us we wouldn’t miss our flights. His positivity made all the difference. Can’t thank them both enough!

（由 Google 翻译）我来这里是为了庆祝2025年的亡灵节，真是太棒了！酒店位于游行路线上，就在活动中心。酒店里装饰着祭坛，酒吧每天都有派对。房间超出预期——干净又实用。酒店员工热情友好，乐于助人。这真是一个绝佳的选择。酒店的成功很大程度上取决于服务质量，而这家酒店的员工，在Victor的带领下，更是展现了大师级的服务。Victor对这座城市的热情极具感染力，我已经迫不及待地想要再次回到这座城市，再次入住这家酒店，享受下一个假期了。 （原文） Came here for Dia de los muertos 2025, and it was an absolute pleasure. The hotel is on the parade route, right in the middle of everything. The hotel was decorated with alters and there was a party at the bar every day. The rooms were exceeded- clean and functional. The hotel staff was friendly and helpful. It was a fabulous choice. Hotels really thrive on hospitality, and this staff, led by Victor, really put on a masterclass. Victor's enthusiasm for the city was contagious and I can't wait to return to the city, and this hotel, for another vacation.

（由 Google 翻译）华丽的高档酒店，服务一流（10/10），地理位置优越。 床超级舒服（！），景色优美，早餐也很棒。也推荐拐角处的墨西哥卷饼店，虽然我记不起名字了（不过问问前台，他们会知道的）。 非常喜欢这里，下次去墨西哥城的时候还会再来！ （原文） Gorgeous upscale hotel with amazing (10/10) service, in a great urban location. The most comfortable beds(!), nice views, and the breakfast was amazing. Also recommend the taco place around the corner, can’t recall the name (but ask the front desk, they will know). Loved this place and will be back the next time we’re in CDMX!

（由 Google 翻译）墨西哥城 (CDMX) 的经典之选，在两方面都堪称一绝：酒店员工和性价比。酒店略显老旧，因此对于追求潮流或追求完美的人士来说，这里并不理想。但如果您看重永恒的品质，例如经典的用料（例如大理石浴室和实木）、优秀的员工（无论是专业还是在环境允许的情况下，他们都会提供更贴心的服务）、简洁的风格（设施简洁、便捷、易于理解）以及优越的地理位置（翻新……无需赘述），那么我认为这里绝对物超所值，尤其作为旅伴会员更是如此。特别感谢前台的 Karla 为我们带来的美好入住体验，以及 La Gloriosa 餐厅的 Lilly，她将墨西哥、墨西哥城以及墨西哥风情的美好与美好完美地融合在一起。 （原文） A CDMX classic that excel in two things, its people and value for money. It's a bit worn down, so nothing for the trend chasers or perfection hunters. But in case you value timeless quality like classic materials (e.g. marmor bathrooms, real wood), fantastic people (both professionally and more personally when context so allows), simplicity (things are simply open, available, and easily understandable), and location (reforma... no more explanations needed), I'd say value for money is very high, especially as bonvoy member. Extra gratitude to Karla in reception for a fantastic check-in experience and to Lilly in restaurant La Gloriosa for embodying everything that is lovely and beautiful with Mexico, CDMX, and Mexicanity.

（由 Google 翻译）总体来说，这家酒店很棒。房间很大，特大床套房里还有一个小小的起居室等候区。 地理位置优越，员工服务一流。房间略显陈旧，但酒店正在进行翻新！ （原文） Great hotel over all. Big rooms with a little living room waiting area in the king suite. Great location and excellent staff. Rooms are showing their age. But they are renovating the hotel!

（由 Google 翻译）地理位置优越，靠近食品店，一楼还设有咖啡厅。 24小时安保。 热情欢迎您的到来。 酒店设有一家不错的餐厅和一家24小时营业的酒吧。 房间和交通都非常便利。 我一定会再来的。 （原文） Excelente ubicación, cerca de tiendas de comida cuenta con un café en la planta baja. Mucha seguridad las 24 hrs del día. Te reciben de muy buena manera. Cuenta con un buen restaurante y un bar abiertos las 24 horas. Las habitaciones y el acceso muy cómodo. Definitivamente volveré.

（由 Google 翻译）我度过了一段难忘的时光，酒店出色的员工、无可挑剔的服务和无可挑剔的清洁度都让我赞不绝口。从我抵达的那一刻起，工作人员就以真诚的热情和专业的服务迎接我，让我感到宾至如归，倍感尊贵。前台团队服务周到，高效地办理了入住手续，并面带微笑地及时解答我的任何问题。客房服务人员更是尽心尽力，确保我的房间一尘不染，每天都会更换干净的床单和齐全的洗漱用品。从大堂到电梯和公共区域，酒店的每个角落都干净整洁，营造出舒适温馨的氛围。酒店服务始终如一，员工们能够预见需求，并提供个性化服务，让我拥有难忘的入住体验。我强烈推荐给所有寻求整洁、管理完善、服务卓越的酒店的人！前台的Yiret非常友好热情。 （原文） I had an exceptional stay, and I can’t say enough about the outstanding staff, impeccable service, and remarkable cleanliness throughout the property. From the moment I arrived, the staff greeted me with genuine warmth and professionalism, making me feel welcomed and valued. The front desk team was incredibly attentive, efficiently handling check-in and promptly addressing any questions I had with a smile. Housekeeping went above and beyond, ensuring my room was spotless and refreshed daily with crisp linens and well-stocked amenities. Every corner of the hotel, from the lobby to the elevators and common areas, sparkled with cleanliness, creating a comfortable and inviting atmosphere. The service was consistently top-notch, with staff members anticipating needs and delivering personalized touches that made my stay truly memorable. I highly recommend for anyone seeking a pristine, well-managed hotel with exceptional service! Yiret at the front desk was super friendly.

（由 Google 翻译）我们度过了一段美好的时光！酒店令人惊艳——每个装饰细节都经过精心设计，将现代设计与温馨的艺术气息完美融合，营造出时尚温馨的氛围。酒店对细节的关注使其独树一帜。 从始至终，客户服务都无可挑剔——每位团队成员都竭尽全力，让我们感受到宾至如归的关怀。他们的热情和周到为我们的体验增色不少。 酒店地理位置绝佳——位于墨西哥城中心地带，周围遍布着令人惊叹的餐厅、画廊和商店，却又隐秘得恰到好处，宛如一处宁静的世外桃源。 酒店环境优美，服务优质，地理位置优越——我们对此无可挑剔。 （原文） We had such a wonderful stay! The hotel is stunning – every detail of the décor has been so thoughtfully curated, blending modern design with warm, artistic touches that make the space feel both stylish and inviting. The attention to detail throughout the property truly sets it apart. The customer service was impeccable from start to finish – every member of the team went above and beyond to make us feel welcome and cared for. Their warmth and attentiveness added so much to our experience. The location couldn’t be more perfect – right in the heart of Mexico City, surrounded by incredible restaurants, galleries, and shops, yet tucked away enough to feel like a serene retreat. A beautiful hotel, excellent service, and the ideal location – we couldn’t have asked for more.

（由 Google 翻译）令人愉悦，魅力十足，棒极了！这家精致的现代化酒店位于墨西哥城最好的街区之一。步行即可到达许多很棒的餐厅。工作人员真诚友好，总是乐于助人。包含的早餐非常美味。不妨考虑一下他们超值的短途旅行套餐。我们一定会再次入住这里！ （原文） Delightful charming wonderful! A refined modern hotel in one of the best neighborhoods in Mexico City. Many great dining options within walking distance.The staff were genuine and friendly and always helpful. The included breakfasts were delicious. Consider taking advantage of their great excursion packages. We would definitely stay here again!

（由 Google 翻译）这是一家很棒的精品酒店。建筑精美，接待区很棒，旁边还有个酒吧，早上供应美味的咖啡和羊角面包。房间宽敞，看起来更像公寓，配有内置小厨房和舒适的淋浴。酒店用料上乘，服务一流。酒店地处优越地段，非常安全，周围有很多热闹的餐厅和咖啡馆。这是一个非常棒的地方，强烈推荐。 （原文） This is a lovely boutique hotel. The architecture is beautiful, the reception area is great with a bar next to it that serves awesome coffee and croissants in the morning. The rooms are huge and look more like an apartment with built in Kitchenette and lovely shower. The materials are Of highest quality and the service is the best. It’s in a great area very safe with lots of life restaurants and cafes. This is a great place, highly recommended.

（由 Google 翻译）真是个宝藏！墨西哥城的酒店太多了，我做了大量的研究，但还是多次回到科利马，它超出了我的预期。这家酒店很漂亮，一切都布置得非常精美。酒店里有有趣的艺术品，早餐盛放在漂亮的木板上。说到早餐，这里很棒，还有罗塞塔糕点！我们一定会再来的。 （原文） What a gem! There are so many hotels in Mexico City and I did SO much research but kept coming back to Colima and it beat my expectations. It’s a beautiful hotel and everything is curated beautifully. There is interesting art and breakfast is served on beautiful wood boards. Speaking of breakfast it’s wonderful and they have Rosetta pastries! We will definitely be back.

（由 Google 翻译）从始至终的完美住宿体验！酒店公共区域非常漂亮，我们的房间豪华宁静。每日早餐非常美味，是我们每天都期待的。工作人员热情周到，服务周到。简直无法想象会有更好的体验。 （原文） Perfect stay from start to finish! The hotel common spaces were gorgeous and our room was luxurious and peaceful. The daily breakfasts were SO delicious and something we looked forward to every day. The staff was welcoming and attentive. Couldn’t have imagined a better experience.

（由 Google 翻译）在科利马71号的住宿体验很棒，它位于罗马北部最好的街道上。这里很有趣，有最好的餐厅、酒吧和商店。非常欧式/西化的街区。早餐很棒，都是著名的罗塞塔面包店的糕点，咖啡还有待改进。房间宽敞干净。建议预订室内房间，因为比室外房间安静一些。 （原文） Beautiful stay at Colima 71, that is in the best street in Roma Norte. Fun, with the best restaurants, bars, shops. Very European/westernized neighborhoods. the breakfast was amazing, all pastries of the famous panadería Rosetta, coffee could be improved. Rooms are spacious and clean. Reserve the interior ones that are less loud than the exterior ones

（由 Google 翻译）酒店美极了，闻起来也香极了！地理位置绝佳——步行即可到达许多精彩景点。工作人员非常周到，在我们入住期间竭尽全力。我们入住期间，一场大型游行封锁了周围的所有街道，我们一行十人，交通工具无法到达机场。两位酒店工作人员亲自带领我们穿过人群和示威游行，走了超过五个街区——一位在前带路，另一位跟在后面，确保我们安全。这是我们独自一人永远无法经历的体验，他们的友善和奉献精神对我们意义重大。 （原文） The hotel was absolutely beautiful and smelled incredible! The location was perfect — within walking distance to so many great spots. The staff was incredibly attentive and went above and beyond during our stay. While we were there, a large march closed all the surrounding streets, and as a group of ten travelers, our transportation couldn’t reach us to get to the airport. Two hotel staff members personally walked us through the crowds and demonstrations for over five blocks — one leading the way and the other following behind to make sure we were all safe. It was an experience we could never have navigated on our own, and their kindness and dedication meant so much.

（由 Google 翻译）我们在乌姆布拉尔酒店 (Hotel Umbral) 的蜜月之旅从始至终都堪称完美。酒店环境优美，每位员工都以专业热情的服务对待我们，让我们感到宾至如归。 然而，真正让我们的体验更加难忘的是礼宾团队的路易斯 (Luis)。 我们抵达时几乎没有任何具体的计划，希望边走边想。路易斯只提前一天通知我们，就创造了一个后勤奇迹。他不仅为我们精心策划了最令人难忘的蜜月周，包括预订金字塔日出热气球之旅、专属行程、水疗中心预订以及无缝衔接的交通，而且他以真诚的热情和轻松的效率完成了所有工作。他认真倾听我们的想法，并将其转化为精心策划的完美行程。我们在全球各地的多家希尔顿酒店都住过，度过了美好的假期，但路易斯让我们感觉像家人一样。 感谢路易斯，让我们在一周的时间里尽情体验了墨西哥城 (CDMX) 的魅力，无需担心任何细节。他的待客之道堪称白金标准，他的精心策划让我们的蜜月之旅真正放松而又充满魔力。我们强烈推荐乌姆布拉尔酒店，尤其是路易斯！ （原文） Our stay at Hotel Umbral for our honeymoon was perfection from start to finish. The hotel is beautiful, and every single member of the staff treated us with professionalism and warmth, making us feel truly celebrated. However, the person who completely elevated our experience to unforgettable status was Luis, on the Concierge team. We arrived with almost no concrete plans, hoping to figure things out as we went. With only a day's notice, Luis pulled off a logistical miracle. He not only planned out the most incredible, tailored honeymoon week for us, including reservations for a sunrise hot air balloon ride over the pyramids, exclusive tour, spa reservations and seamless transportation, but he did it all with genuine enthusiasm and effortless efficiency. He listened to our ideas and translated them into a curated, perfect itinerary. We have stayed at many Hiltons globally and had wonderful vacations, but Luis made us feel like family. Thanks to Luis, we spent our week experiencing the best of CDMX without ever worrying about the details. He is the platinum standard for hospitality, and his planning made our honeymoon truly relaxing and magical. We can’t recommend Hotel Umbral and especially Luis enough!

（由 Google 翻译）我们在这家美丽的历史酒店度过了难忘的三晚。工作人员热情周到，乐于助人。他们为我们安排了专车服务，而且位置也非常适合乘坐地铁，如果您更喜欢地铁的话。 如果您不喜欢大城市的喧嚣，可以考虑选择更安静的街区，但对于市中心来说，这家酒店是完美的选择。 （原文） We had an incredible 3 night stay at this beautiful historic hotel. The staff were amazing, welcoming and helpful. They arranged car service for us and location is also perfect for jumping on the metro if that is more your style. Consider quieter neighborhoods if you don’t like the big city hustle and bustle, but this is a perfect choice for Centro

（由 Google 翻译）装修得非常好。房间很暗，看不到风景；窗户上结了霜。要判断天气，你得走到大堂，再走到街上。这里是庆祝独立日的绝佳地点。员工非常友好。 在平行的街道上，有一家 PASTESERIA IDEAL，那里有各种价格实惠的甜点。 （原文） Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell'indipendenza. Personale estremamente gentile. Nella strada parallela c'è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi ottimi.

（由 Google 翻译）这个地方有点难找。我有点担心，但最终没有失望。这是我住过的最好的地方之一。这里不仅干净优雅，而且非常棒。整个房间都以深色为主调，我很喜欢。我升级到了钻石套房，还通过美国运通卡获得了额外的积分预订。他们每天都有欢乐时光，员工非常有礼貌。虽然大堂不大，但你可以直接去屋顶！ 套房宽敞舒适，非常适合家庭入住。这里离总统官邸很近，非常安全。到处都有警察。他们有一个很棒的屋顶餐厅和游泳池。从屋顶看出去，景色非常优美，可以俯瞰大教堂和总统官邸。 健身房虽然不大，但很酷，就像一个地下酒吧！我附上了一个视频，展示了健身房的运作方式。 总的来说，这是最好的住宿地点！ （原文） This place was a bit hard to find. I was a little worried but it did not disappoint. Its one of the best places I have stayed at. The place is not only clean and elegant but very very good. The whole place is dark themed. I like that. I was upgraded to a suite being a diamond. Also got an additional credit booking via AmEx. They have a happy hour daily and the staff is super courteous. Although there is not really a large lobby, you can just head out to the roof top! The suits are big and comfortable and are perfect for families. The area is very safe being so close to the presidents residence. Police everywhere. They have an amazing roof top restaurant and pool. The view from the roof top is very nice and oversees the basilica and presidents residence. The gym is small but very cool. Its almost like a speak easy! I have attached a video showing how the gym works. Overall best place to stay at!

（由 Google 翻译）我们在这里度过了一段美妙的时光。工作人员非常友好热情。房间一升级就立即给我们升级了。酒店工作人员立即满足了我们的任何需求。餐厅非常棒。露台泳池和热水浴缸也很棒。我们没有遇到任何噪音问题。酒店位置绝佳——就在埃尔森特罗的中心地带，步行即可到达国家宫。我们觉得这个区域很安全（虽然到处都是警察和国民警卫队）。 最后一天，由于道路封闭，任何优步或出租车都无法到达酒店。所以行李员找了一位私人司机，带着我们的一些行李，步行700米到司机那里，直到我们遇到司机（顺便说一句，他准时把我们送到了机场）。我们感觉受到了那里每个人的热情款待，就像家人一样。特别感谢爱德华多和马里奥。 （原文） We had an absolutely amazing stay here. The staff was very friendly and helpful. We were given an upgrade as soon as it was available. Anything we needed the hotel staff instantly helped us with. The restaurant was very nice. The terrance pool and hot tub were enjoyable as well. We had no issues with noise. The location was perfect - right in the middle of El Centro and walking distance to the National Palace. The area seemed safe to us (it was swarming with police and national gaurds). On our last day due to road closures it was literally impossible for any ubers or taxis to get to the hotel. So the bellboy secured a private driver and literally walked us to the driver (it was 700 meters) with some of our luggage until we met the driver (who by the way got us to the airport on time). We felt like we were treated like family by everyone there. A special thank you to Eduardo and Mario.

（由 Google 翻译）说实话，Umbral酒店确实很漂亮，建筑风格独特，屋顶餐厅和小泳池也很棒。服务也非常好。但是，它位于市中心，经常会遇到封路的情况——罢工、抗议、自行车日等等。（有天晚上我们不得不步行1.5英里才能到达目的地，最后叫了Uber。）白天市中心的交通非常拥堵，如果封路的话，情况会更加糟糕。如果你想去康德萨区或罗马区，做好乘坐Uber耗时较长且费用较高的准备。我的建议是，最好把行程分成两部分，一部分时间住在市中心，另一部分时间住在康德萨区或罗马区。我会再次入住这家酒店吗？当然会，但前提是我想探索酒店周边地区。 （原文） Let’s be clear, the Umbral is a gorgeous hotel with fantastic architecture and a beautiful rooftop restaurant and small pool. Service is very good. But, it’s downtown and street closures happen — strikes, protests, bike days. (One night we had to walk 1.5 miles to get to a place and Uber would pick us up). Traffic through downtown is very heavy during the day and if there are street closures, the traffic can get even worse. If you want to visit Condessa or Roma, expect long inexpensive Uber rides. IMO split up your stay with a few days downtown and then in Condessa or Roma. Would I stay here again? Definitely but only if i wanted to explore around the hotel.

（由 Google 翻译）我预订了“泳池日”。价格看起来很实惠。然而，游泳池很冷，即使没有客人，也很少有工作人员为我们服务。我们尝试了自助餐，一切都很差，对于自助餐来说很差。最后我们决定付完饭钱就离开。这根本不值得。这个地方不错，但与他们的广告方式无关。这是不值得的。 （原文） Hice reservación para "Pool Day". El precio parecía accesible. Sin embargo, la alberca fría, muy poco personal para atendernos a pesar que no había huéspedes. Probamos el buffet, todo bastante deficiente y pobre para ser un buffet. Al final decidimos pagar los alimentos e irnos. Para nada vale la pena. El lugar es bonito, pero nada que ver con cómo lo anuncian. No vale la pena.

（由 Google 翻译）四年前，他们偷了我妻子的订婚戒指和结婚戒指，但他们始终无法解决任何问题，这是我们的错，没有把它们放在保险箱里，但你不要以为他们会抢劫你的奢侈品酒店...非常糟糕的经历所以要小心 （原文） Hace 4 años le ROBARON el anillo de compromiso y una argolla de matrimonio a mi esposa y nunca nos pudieron solucionar nada, tuvimos la culpa por no dejarlos en la caja fuerte pero no vas pensando que te van a robar en un hotel de lujo.. muy mala experiencia solo para que tengan cuidado

（由 Google 翻译）如果您更喜欢装修简陋的“时尚”酒店，而不是真正实用且功能齐全的酒店，那么您一定会喜欢这家酒店。 他们不应该给你一个下午有阳光的房间，因为即使在冬天空调也不够，房间温度会降到28摄氏度以下。 3次我不得不向他们提供我的信息才能向我发送电子发票，但他们仍然没有这样做。我不会再留下来了。 （原文） Si eres alguien que prefiere un hotel "trendy" con malos acabados a un hotel realmente práctico y funcional este hotel te va a encantar. Que no te den una habitación que le de el sol en la tarde porque el aire acondicionado no es suficiente ni en invierno para que el cuarto baje de 28C. 3 veces he tenido que darles mis datos para que me envíen la factura electrónica y aún no lo hacen. No me volvería a quedar.

（由 Google 翻译）服务员服务一般，离开泳池后他们不会给你毛巾擦干。浴室的清洁人员非常好，而且总体上很细心。代客泊车非常糟糕，我离开了我的车，他们偷了一个放在带锁手提箱里的充电器，我回家时注意到了这一点，而且他们的计费服务不存在，我的账单从未到达。气氛和DJ都很棒，人也很好，总的来说，忽略这些细节，如果你想周末放松的话，体验非常好 （原文） Servicio de meseros medio no te dan toallas para secarte saliendo de la alberca. La gente de limpieza muy bien en baños y en general atenta. El valet parking muy mal deje mi carro y me robaron un cargador que estaba adenteo de una maleta con cierre me percate llehando a casa, además su servicio de facturación es inexistente nunca llegó mi factura. El ambiente y el dj son excelentes la gente es muy bonita y en general omitiendo esos detalles la experiencia es muy buena si quieres un fin de semana de relajación

（由 Google 翻译）餐厅（这是我可以评论的，因为我还没住过）非常好，食物准备得很好，服务很周到（但是很慢，所以你必须要有耐心）。装饰非常现代和不拘一格，入口有点隐蔽。 （原文） El restaurante (que es lo que puedo comentar ya que no me he alojado ahí todavía) es muy bueno, la comida está bien preparada y servicio atento (pero muy lento, así que hay que armarse de paciencia). La decoraciones es muy moderna y ecléctica y la entrada está un poco escondida.

（由 Google 翻译）很棒的地方，酒店提供一流的服务，所有员工都满足对服务和位置的期望，最好参加带有泳池派对的活动，因为您可以欣赏到令人惊叹的城市景观，$$$ 但还可以食物的质量和受到的关注是值得的，它有代客泊车服务，有时还为参加活动的人提供特殊的住宿价格 （原文） Excelente lugar, el hotel ofrece un servicio de primer nivel, todo el personal cumple con las expectativas de servicio y ubicación, lo mejor es asistir a un evento con pool party ya que disfrutas de una vista asombrosa de la ciudad, $$$ pero vale la pena la calidad de los alimentos y las atenciones recibidas, cuenta con valet parking y en ocasiones tarifas especiales de hospedaje para quien asiste a algún evento

（由 Google 翻译）Distrito Capital 周围环绕着墨西哥城其他重要的摩天大楼；这家位于圣达菲地区的酒店将我带入了一个酷炫、现代、优雅和神秘魅力的世界。我到达了一条又高又窄的镜子走廊，引导我到一部电梯，电梯带我到大厅。起初我对自己要去哪里感到有点困惑，因为没有任何标志指示要去哪里。这个谜团令人兴奋，它赋予了酒店独特的吸引力。这里的服务与其他酒店非常不同，工作人员非常保守但很友善，我真的很喜欢他们只是让你自由，不会整天打扰你。 当我走进自己的楼层并看到一台 Nespresso 咖啡机在等我时，我就知道自己身处一家完美的酒店。通往房间的走廊也很高很窄，漆成黑色，传递出神秘的气氛。房间非常别致，可以看到城市的景色。调色板是黑色、白色和灰色。色彩的缺乏非常精致，设计细节也非常出色。从电话里的俏皮话，到对家具乃至帕尔玛之水卫浴用品的无可挑剔的品味。 我喜欢浴室的私密性，中间有一扇真正的门隔开，而且远离卧室和淋浴间。我注意到这一点是因为其他 Grupo Habita 酒店的卧室和浴室之间没有那么大的分隔。我最喜欢这个房间的特色之一是有浴缸和淋浴。浴缸太棒了，我开始觉得自己是另一个生活中的重要商人。我一边看报纸，一边喝着热咖啡。 Distrito Capital 是逃离繁忙都市喧嚣、成为精致而轻松的人的好地方。 （原文） Distrito Capital was surrounded by other skyscrapers of high importance in Mexico City; this hotel in the Santa Fe area transported me to a world of cool, modern, elegant and mysterious charm. I arrived to a tall narrow hallway of mirrors, leading me to an elevator which took me to the lobby. At first I was little confused about where it would take me since there were no signs indicating where to go. The mystery was exciting, it gave the hotel a unique appeal. The service was very different from all other hotels, the staff was very reserved yet kind, I really liked the fact that they just let you be and don't bother you all day. I knew I was in the perfect hotel when I walked onto my floor and saw a Nespresso machine waiting for me. The hallways leading to the rooms were also very tall and narrow, painted in black to transmit the mysterious vibe. The room was very chic, with views of the city. Color palette was black, white and gray. The lack of color was very sophisticated and the design details were superb. From witty phrases on the telephone, to an impeccable taste for furniture and even the Acqua Di Parma toiletries. I loved the privacy of the bathroom, being separated by an actual door, and being far from the bedroom and shower. I note this because other Grupo Habita hotels don't have as much separation from bedroom to bathroom. One of my favorite features about the room, was the fact that there was a bathtub and shower. The bathtub was amazing, I started to feel like I was an important business man in another life. I was reading the newspaper and enjoying my hot espresso. Distrito Capital is a great place to escape from the busy city scene and become someone sophisticated and relaxed.

（由 Google 翻译）非常友好的接待员告诉我他们目前没有房间，需要 20 分钟。 10分钟后，他给了我一个房间。 房间很小，我住的房间光线不足，通风也不好，很热，淋浴有热水，但堵塞得很厉害，水从各个方向流出来，卫生状况也不是很好，地板上有灰尘和头发。 位置还不错，有点隐蔽，但距离伊达尔戈地铁出口很近。 （原文） La persona de recepción muy amable, me informó que no tenía habitaciónes por el momento, que tardaría 20 minutos. A los 10 min me dió una habitación. Son habitaciones pequeñas, en mi caso no tenía buena iluminación tampoco buena ventilación, se encierra bastante el calor, en la regadera si había agua caliente pero estaba bastante tapada y el agua salía para todas direcciones, la higiene no es muy buena ya que había tierra y cabellos en el suelo. La ubicación no es tan mala, está un poco escondido pero muy cerca de la salida del metro Hidalgo.

（由 Google 翻译）在过去的两个月里我去过那里两次，非常愉快，从你进入的那一刻起，房间闻起来像除臭剂，房间非常干净，有两条各自的毛巾，价格优惠，经济实惠 （原文） Ya van 2 veces en los 2 últimos meses que voy, muy agradable, desde que entras y las habitaciones huele a desodorante y la habitación muy limpia con sus 2 respectivas toallas, excelente precio, económico

（由 Google 翻译）这家酒店的一切都很好，价格超级便宜（4 小时 220 美元），地理位置优越，而且他们待我很好 一切都很干净，有热水，房间也很干净 10/10 （原文） Todo en este hotel está bien, precio súper económico (220$ 4 horas) excelente ubicación y me trataron muy bien Todo limpio, agua caliente y habitación limpia 10/10

（由 Google 翻译）不错的酒店，如果你想玩得开心，这个价格非常划算，只是房间没有空调，而且根据房间不同，可能会很热。 （原文） Buen hotel, si vas a echar pasión están excelentes por el precio, solo que las habitaciones no cuentan con aire acondicionado y luego hace mucho calor dependiendo de la habitación.

（由 Google 翻译）房间里的三颗星是因为它们根本不隔离噪音。你可以听到外面和里面的一切。好吧，在我们的房间里，床吱吱作响。 其余的接待处都很棒，他们为你服务很好，而且很经济。如果是进出的话。 4小时。 200比索 （原文） Las 3 estrellas en la habitación es porque no aislan nada el ruido. Se escucha todo lo de afuera y lo de adentro. Y bueno en la habitación que nos toco la cama rechinaba. Lo demás es excelente en recepción te atienden bien y es económico. Si es de entrada por salida. 4 hrs. 200 pesos

（由 Google 翻译）对于快速快速的访问来说，这很好，价格是一样的，没有什么豪华的，只有床单和毯子。 是的，有热水、毛巾、肥皂和洗发水。 唯一烦人的是清洁人员或其他一些工作人员不断地试图打开门，他们不知道很忙或类似的事情，但这种情况一直存在。 （原文） Para una visita rápida y express está bien, igual el precio, nada lujoso, solo sábanas y una cobija. Si había agua caliente, una toalla, jabón y shampoo. Lo único molesto fue que constantemente trataban de abrir la puerta los de limpieza o algún otro personal, no sabían que estaba ocupado o algo así, pero fue constante esa situación.

（由 Google 翻译）好地方，只有当你听到走廊里的噪音时。但很安静，我们去的倒数第二次他们试图打开门。接待处的服务非常好。 （原文） Buen lugar, solo que si se escucha el ruido de los pasillos. Pero es tranquilo, la penúltima vez que fuimos trataron de abrir la puerta. En recepción hay excelente atención.

（由 Google 翻译）我最近在墨西哥城的 Octavia Casa 酒​​店入住，体验非常棒。房间非常舒适优雅，配备了我所需的一切便利设施。工作人员热情友好，知识渊博，而且他们能说一口流利的英语，让一切都变得顺畅无阻。酒店地理位置绝佳，位于墨西哥城最酷炫的街区之一，步行即可到达许多景点，乘坐出租车很快就能到达任何地方。我期待着未来再次入住，强烈推荐这家酒店！ （原文） I recently stayed at Octavia Casa in Mexico City, and it was an exceptional experience. The room was extremely comfortable, elegant, and equipped with all the amenities I needed. The staff were warm, kind, and highly knowledgeable—plus they spoke excellent English, which made everything seamless. The location is perfect, set in one of the coolest neighborhoods in Mexico City, within walking distance of many spots and just a short cab ride to anywhere else. I look forward to returning in the future and highly recommend this gem of a hotel!

（由 Google 翻译）我刚刚在美丽的现代设计 Octavia Casa 酒​​店住了六晚。团队的每一位成员都竭尽全力提供帮助，你无需再次询问，而且他们总是在你回来时热情地迎接你。这家酒店位于康德萨，环境安静，但交通便利，方便前往任何你想去的地方。干净、安全、舒适、美丽。如果有机会，我还会再次入住。 （原文） I just spent 6 nights at the beautiful modern designed Octavia Casa. Every single member of the team went out of the way to help, you never had to follow up and ask a second time, and they always greeted you warmly when you arrived back. The location in Condesa was quiet but easily accessible to wherever you wanted to be. Clean, safe, cozy, beautiful. Would stay again if the opportunity arose.

（由 Google 翻译）我们刚从奥克塔维亚卡萨酒店 (Octavia Casa) 住了四晚回来。一踏进酒店，我就感觉这家小型精品酒店是这座活力四射的城市中的一片宁静绿洲。我们入住的是一间小型套房，房间宽敞舒适，设施齐全（设有多个休息区）。在房间里享受午后小憩或清晨的咖啡（房间配备Nespresso咖啡机、Nespresso奶泡器和鲜牛奶）真是无比惬意。我也很喜欢在屋顶露台上阅读，以及在楼下享用早餐。 除了精美的装潢、极其舒适的住宿环境（我来的时候才意识到自己需要换个新床垫！）和宁静的氛围之外，我们还要特别感谢热情周到、反应迅速的员工。在旅行之前，Pablo、Pepe 和 Esteban 通过各种平台回复了无数邮件和信息，帮我安排行程，联系了优秀的导游，并预订了餐厅。他们每天都会联系我们，询问我们是否需要任何帮助、体验建议或其他任何帮助。虽然酒店氛围私密浪漫，但我们从未感到孤单。 （原文） We just returned from a 4-night stay at Octavia Casa. As soon as we stepped foot inside, I could see that this small boutique hotel is an oasis of calm within this incredibly vibrant city. We stayed in a junior suite, which was generously sized and appointed (with multiple seating areas). It was such a pleasure to relax in our room for afternoon siestas or to take morning coffee (rooms come with Nespresso machines, Nespresso frothers and fresh milk). I also loved reading on the roof deck and taking breakfast downstairs. In addition to the gorgeous decor, extremely comfortable accommodations (I came realizing that I need a new mattress!) and peaceful vibes, we were so grateful for the incredibly helpful and responsive staff. In advance of the trip, Pablo, Pepe and Esteban answered myriad emails and messages on various platforms, helped me organize our time, connected me with excellent tour guides and made restaurant reservations. They also checked in with us daily to see if we needed any help, ideas about experiences and really anything else. We never felt alone though the hotel also feels very private and romantic.

（由 Google 翻译）我最近在墨西哥城的 Octavia Casa 酒​​店住了十天，印象非常深刻。房间非常舒适，装修精美，兼具时尚感和实用性。 真正让这次体验非凡的是酒店的员工团队——每位员工都能说一口流利的英语，并且非常友善、周到、真诚地提供帮助。他们的热情真的提升了入住体验。 酒店本身就像一颗静谧的宝石，隐藏在墨西哥城最有趣的街区之一。宁静与活力四射的当地生活完美地融合在一起。 强烈推荐——我会毫不犹豫地再次入住！ （原文） I recently stayed at Octavia Casa in Mexico City for ten days and was thoroughly impressed. The room was extremely comfortable and beautifully appointed, offering both style and practicality. What truly made the experience exceptional was the staff team—every member spoke excellent English and went above and beyond with kindness, thoughtfulness, and genuine helpfulness. Their warmth really elevated the stay. The hotel itself is a quiet gem, tucked away in one of the most interesting neighborhoods in Mexico City. It felt like the perfect balance of tranquility and easy access to vibrant local life. Highly recommended—I would return without hesitation!

（由 Google 翻译）这地方位置确实不错，但住宿条件却糟糕透了。整个房子都是水泥和木头做的，一点也不柔软舒适。房间很小，床软得像棉花糖。我和妻子一夜都没睡好。衣橱（如果能称之为衣橱的话）的挂衣杆高得离谱，除非你身高六英尺（约1.83米），否则根本挂不上任何东西。房间里只有一条硬邦邦的长凳，没有枕头也没有椅子。女士们，别指望能在这里化妆了，灯光昏暗得要命！连存放化妆品或行李的地方都没有。哦，对了，这里没有电梯，水泥楼梯也没有扶手。工作人员都躲在角落里，既不打招呼，也不问你是否需要什么。希望你熟悉谷歌地图，因为他们没有纸质地图。他们说有礼宾服务，但我们根本没发现。这里没有电话，只能发短信联系他们。房间里有个小得可怜的保险箱，除了护照以外，别指望能放别的什么东西。门锁是钥匙锁，没有电子锁，也没有其他上锁方式。由于走廊的灯不亮，你需要用手机的光亮才能找到门锁。外面的噪音会一直传到深夜。总之，还有很多其他住宿选择。尽管酒店不尽如人意，但我们很喜欢那里的食物和旅游项目，也享受了这次假期。回到美国后，睡在舒适的床上真是太棒了。 （原文） The neighborhood is in a very good location. Other than that the accommodations are terrible. The place is all concrete and wood. There is nothing soft or relaxing. The room is tiny, with a bed that was as soft as a marshmallow. My wife and I did not have a single restful night sleep. The closet (if you can call it that) had the hanging bar so high that unless you are 6 feet tall, you cannot hang anything. There was only a hard bench to sit on, no pillows or chair. Forget about putting on your makeup ladies, the lighting was awful! There is no place to store any products or put away your luggage. Oh, there is no elevator and the concrete staircase has no handrails. The staff kept themselves hidden away, no greeting, or asking if you need anything. Hope you are good using google maps because they have no paper maps. They said they had concierge service which we found non-existent. There is no phone, they can only be reached via text. The room had a teeny tiny safe, so don't expect to use it for anything other than passports. The lock on the door was by key, no electronics and no other way to lock your door. You'll need the light from your phone to find your door lock as the hallway lights do not stay on. The outside noises permeate your room until late at night. Enough said, there are plenty of other places to stay. Despite the hotel, we enjoyed the food and tours and enjoyed our vacation. It was great to sleep in our comfortable bed when we arrived back in the states.

（由 Google 翻译）在 Octavia Casa 度过了最美好的时光。房间设计精美，注重细节，工作人员热情周到，氛围既温馨又奢华。这里真是一颗隐藏的珍宝——我迫不及待地想再来。 （原文） Had the most wonderful stay at Octavia Casa. The space is beautifully designed with so much attention to detail, the staff were warm and attentive, and the atmosphere felt both intimate and luxurious. A true hidden gem—I can’t wait to come back

（由 Google 翻译）这家酒店位置绝佳，靠近罗马北站！下次还会再来，房间和酒店都很干净，员工服务也很棒。Pepe 非常热情，给了我们很多很棒的建议，确保我们在墨西哥城的体验完全符合预期！酒店整体环境优美，而且位于安全区域。 （原文） Great hotel option close to Roma Norte! Will come back again, clean rooms and hotel, and amazing staff. Pepe was a great, and made sure our experience in Mexico City lived up to expectations with great recommendations! The overall hotel was very atheistically pleasing and in a safe area.

（由 Google 翻译）壮观，壮观。他们让您有宾至如归的感觉。房间让人赏心悦目。他们的墨西哥殖民风格简直太美了，我还会再去一千次。不愧为艺术品。 （原文） Espectacular, espectacular. Te hacen sentir como en casa. Las habitaciones son un regalo a la vista; el estilo colonial mexicano que poseen es sencillamente precioso, volvería a ir mil veces más. Digno de una obra de arte.

（由 Google 翻译）非常惊喜，工作人员令人难以置信。令人难以置信的位置！房价包含欧陆式早餐，您可以额外付费添加煎饼或鸡蛋。 （原文） Grandiosa sorpresa, el staff es increíble. Locacion increíble!!! El desayuno continental está incluido y puedes agregar con cargo extra hot cakes o huevos.

（由 Google 翻译）酒店一般般，晚上声音很大。取决于你住的房间。那里的人都超级好，而且地理位置也很棒！ （原文） So so hotel, there is a lot of sound at night. Depends on the room you are staying at. The people there were super nice though and location wise it's awesome!

（由 Google 翻译）美丽的装饰，非常宽敞的床。非常好的员工。在一个完美的区域。 （原文） Hermosa decoración, camas muy amplias. Personal muy agradable. En una zona perfecta.

（由 Google 翻译）对我来说，这是墨西哥城和波兰科最好的酒店之一。同一栋大楼内最好的音乐酒吧之一。 伟大的！ （原文） For me one of the best hotels in Mexico City and Polanco. One of the best bars with music in the same building. Great!

（由 Google 翻译）漂亮的房间，位于波兰科最好的地区。舒适的床铺和免费欧陆式早餐 前往您的房间 （原文） Beautiful rooms, in the best Polanco area. Cozy beds and free continental breakfast To your room

（由 Google 翻译）非常好的和令人愉快的地方。美丽的建筑，舒适温馨的房间。 （原文） Muy bonito y agradable lugar. Hermosa arquitectura, habitaciones cómodas y confortables.

（由 Google 翻译）位于附近一个相当安静的地方。干净整洁，房间和浴室宽敞。早餐很美味！这周我们将享受四个晚上:) （原文） Op een vrij rustige plek in de wijk gelegen. Schoon en verzorgd, ruime kamer en badkamer. Ontbijt heerlijk! We genieten er deze week vier nachten van :)

（由 Google 翻译）住宿体验真的很棒。从贴心的设计到周到的服务、舒适的床铺以及环保的装饰，一切都堪称一流。早餐新鲜烹制，包括现点现做的鸡蛋料理、新鲜面包、果汁、墨西哥咖啡和水果。无线网络信号强劲，营造出一种远离尘嚣的舒适氛围。作为一名独自旅行的女性，我做了很多功课，才找到一个安全舒适的住所，现在我非常满意我的选择！ 谢谢Casapani，希望有一天能再来。 （原文） Truly fantastic accommodations. From the thoughtful design, to service, comfortable beds, and sustainable touches everything is top notch. Breakfast is freshly made with made to order egg dishes, fresh bread, juices, Mexican coffee and fruit. WiFi is strong providing a remote friendly environment. As a solo female traveller I did a lot of research to find a safe and comfortable place and I’m so happy with my choice! Thank you Casapani, I hope to return one day.

（由 Google 翻译）我在这里住了五天，非常喜欢！Casapani 坐落在一个安静的街区，设计和装饰都很漂亮。我是九月中旬去的，虽然白天很热，但没有空调对我来说没什么影响。早餐很棒，工作人员确保一切都很完美。如果非要挑剔的话，唯一的小缺点就是我房间里的淋浴浴缸。（我个人很讨厌半开门的淋浴浴缸）。 （原文） Loved my 5-day stay here! Tucked in a quiet neighborhood, casapani is beautifully designed and decorated. I went during mid-September and although it was hot during the day, not having an a/c did not really bother me. Breakfast was fantastic, and staff was making sure that everything was great. Only minor thing if I have to be picky is the showertub in my room. (I personally hate the half-door shower tubs).

（由 Google 翻译）首先，一定要让酒店安排Ines的房间按摩，她会上门，按摩手法一流，还会提供足底按摩。一定要给她现金小费！ 优点：房间设计精美，办理入住的那位女士人也特别好。我们住得很愉快。我们订的房间带户外区域，非常方便。地理位置优越，几个街区内就有很多咖啡馆，Uber打车也很便宜，2-5美元，而且堵车的时候我只用了25分钟就到了机场。 缺点： 1）类似宾馆/旅馆的布局。适合集体用餐和聚会。 2）所有声音都能听到。他们在楼梯底部举办活动，噪音会传到楼上和房间里。 3）我是通过booking.com预订的，最后一天我收到了酒店通过booking.com发来的消息，要求我验证付款，尽管我已经预付了款。当我回复说我不相信时，他们回复说忽略它……这一切都是通过booking.com的短信进行的。感觉很奇怪。 4）我没有收到任何退房说明，但我离开时把钥匙落在了床上。后来酒店让我把那张小小的塑料长方形门禁卡带回去……我觉得这很奇怪，酒店有数百万张门禁卡，很容易被断开。当时我正在飞回美国。 住宿体验真的很棒，只是设置上感觉有些奇怪。 （原文） First of all - make sure to ask the hotel to organize an in room massage with Ines, she comes onsite and truly gives the best massage along with reflexology reading. Make sure you tip her in cash! What was great: the design of the place, and the lady who checked me in was lovely. We did have a good stay. We had a room with an outdoor area, it was really nice. Location was good lots of coffee shops within a few blocks and Ubers are cheap $2-$5 and it took me only 25mins to the airport with traffic. Not so great: 1) guesthouse/hostel type setup. Communal eating etc group hangout setup 2) you can hear everything. They have events on at the bottom of the stairs and the noise bellows up the stairs and in the rooms 3) I booked through booking.com and on the last day I got a message from the hotel via booking.com asking for me to verify a payment even though I had paid upfront. When I replied saying I didn’t trust it, they replied to ignore it….This was all through booking.com messaging. Felt strange. 4) I didn’t get any checkout instructions but I left the key on the bed when I left. Later on the hotel asked me to physically bring back the little plastic rectangle access card….. I thought that was strange, hotels have millions of them and they can easily be disconnected. At that point I was on a flight back to the US. The stay was honestly great, I just got some strange vibes on the setup

（由 Google 翻译）我们偶然发现了它，并且成功了。我们是团队中的 3 位建筑师，我们很喜欢这里的住宿。从公共区域到房间。非常好的早餐包含在房价内。露台房非常好，因为屋顶上有一个私人露台。如果我们返回墨西哥城，我们会重复 （原文） Lo encontramos por casualidad y fue todo un acierto. Éramos 3 arquitectos en el grupo y nos encantó el alojamiento. Desde la zona pública a las habitaciones. Desayuno muy bueno incluido en el precio. La habitación con terraza era muy agradable ya que tiene terraza privada en la azotea. Repetiremos si volvemos a Ciudad de México

（由 Google 翻译）刚刚在Casa Pani酒店度过了五晚。它曾是一栋由著名墨西哥建筑师设计的私人住宅，现已改建成精品酒店。房间设计独特，房屋也美不胜收。如果您正在寻找Roma Norte和La Condesa之外的热门住宿，这里是完美的选择。步行即可到达这两个地方，如果您不想走路，还有很多Uber可以叫车。千万不要错过隔壁教堂美丽的彩色玻璃窗。 这里氛围宜人，沿着莱尔马河（Rio Lerma）步行不远即可到达，沿河有很多餐厅和咖啡馆。您可以去Los Lalos Taqueria Al Carbón品尝玉米卷，去Chu-Cho品尝西班牙油条。热门油条连锁店Churrería El Moro也在同一条街上。 不用担心酒店没有前台。酒店工作人员会在您入住后为您设置WhatsApp聊天，方便您解答任何问题。我到得很晚，他们回复非常及时，并亲自到酒店迎接我们。 （原文） Just finished a 5 night stay at Casa Pani. It was a private home designed by a famous Mexican architect now converted to a boutique hotel. The rooms are uniquely designed and the house is beautiful. Perfect spot to stay if you’re looking for alternatives to popular Roma Norte and La Condesa. Still walking distance to both and plenty of Ubers if you’re not keen to walk. Don’t miss the beautiful stain glass windows in the church next door. Nice local neighborhood vibe and loads of restaurants and cafes along Rio Lerma, a short walk away. Check out tacos at Los Lalos Taqueria Al Carbón and churros at Chu-Cho. Popular churros chain Churrería El Moro also on the same street. Don’t worry that there’s no hotel reception. The hotel staff set up a WhatsApp chat once you check in, it was very convenient for any questions. I had a very late night arrival, and they were so responsive and were at the hotel to let us in.

（由 Google 翻译）我们很喜欢在卡萨帕尼度过的时光。新的一天从在一张又大又漂亮的公共餐桌旁享用美味的早餐开始。桌上摆着很多美味的食物——新鲜的当地制作的美味糕点、麦片、酸奶、新鲜果汁、鲜切水果、咖啡和茶。此外，我们还可以点几道由一位可爱的厨师准备的鸡蛋菜肴，他出来接受了我们的订单。我们在早餐期间与其他客人联系并交换了有用的旅行建议。戴安娜大多数早上都在那里，但在我们在那里的第一个早上就与我们联系了。她确保我们拥有所需的一切，并且能够通过 WhatsApp 与她联系，了解我们在住宿期间可能需要的任何信息。她帮助我们推荐和预订。有一天我们外出时，她甚至帮助我们摆脱了语言障碍。 Casa Pani 的工作人员让我们感到宾至如归。房间干净舒适。我们喜欢 Casa Pani 的位置，它靠近公共交通和许多餐馆，甚至就在拐角处就有一个可爱的水疗中心。也就是说，街道很安静，我们感觉离一切都很近，但又远离喧嚣。我们喜欢我们的家外之家，并期待在下次墨西哥城之旅中再次光临！ （原文） We loved our time at Casa Pani. The days started with a lovely breakfast around a big, beautiful common table. There was plenty of wonderful food to eat that was beautifully presented on the table- fresh locally made delicious pastries, granola, yogurt, fresh juices, fresh cut fruit, coffee, and tea. In addition, we could order several egg dishes prepared by a lovely cook who came out and took our order. We connected with other guests during breakfast and exchanged helpful travel tips. Diana was there most mornings but made a point with connecting with us our first morning there. She made sure we had everything we needed and were able to contact her on WhatsApp for anything we might need throughout our stay. She helped us with recommendations and reservations. She even helped us get out of a language barrier jam when we were out and about one day. The staff at Casa Pani made us feel very welcome and at home. The room was clean and comfortable. We loved the location of Casa Pani which was close to public transportation and many restaurants, and even right around the corner from a lovely spa. That said, the street was quiet and we felt like we were close to everything but out of the fray. We loved our home away from home and look forward to visiting again on our next trip to Mexico City!

无法想象房间里面的设施有多旧，它甚至比不上一些三星酒店的新。到处都是破的家居 插头还不牢固，对不起它的价格。很差

很舒服的下雨天！

方便，舒适，气派，太贵，

（由 Google 翻译）我之所以留下这篇评论，是因为这里的员工太棒了——尤其是我的管家Nico，他非常注重细节，每天都把我的房间打扫得一尘不染。 这里的员工、接待和整体服务是我在世界各地体验过的最好的。他们真正树立了酒店业的标杆。我生日那天刚赶上早班飞机，他们甚至允许我提前入住，这让我非常感激。 健身房非常棒——非常适合我的健身爱好者。这里有最大80磅的哑铃、深蹲架、腿举架、引体向上器、拉力器以及腿部伸展/腿筋训练器——所有你需要的器材，都能在这里得到充分的锻炼。 从我的房间可以看到美丽的景色，地理位置也无可挑剔：步行即可到达各大博物馆、佐卡洛广场和历史中心，而且只需短暂车程即可到达罗马北区，那里有很棒的餐厅和夜生活场所。 酒店到处都有7-Eleven便利店，后面还有一家酒类商店，一切都非常方便。 强烈推荐——我一定会再次入住这里！ （原文） I’m leaving this review because of how amazing the staff was — especially my housekeeper, Nico, who did a fantastic job with attention to detail and kept my room spotless every day. The staff, reception, and overall service were some of the best I’ve experienced anywhere in the world. They truly set the standard for hospitality. They even allowed me to check in very early on my birthday after arriving from an early flight, which I deeply appreciated. The gym is excellent — perfect for my fellow gym rats. You’ll find dumbbells up to 80 lbs, a squat rack, leg press, lat pulldown, cables, and leg extension/hamstring machines — everything you need for a solid workout. The views from my room were gorgeous, and the location couldn’t be better: walking distance to major museums, the Zócalo, and the historic center, and just a quick ride to Roma Norte for great restaurants and nightlife. There are 7-Elevens everywhere, plus a liquor store right around the back, making everything super convenient. Highly recommend — I’ll definitely stay here again!

（由 Google 翻译）我们入住的是一间单间套房，拥有绝佳的转角景观，窗户众多，还能使用行政酒廊。 酒店位置安全，对面就是美丽的阿拉梅达公园，步行即可轻松抵达艺术宫、邮政宫、手工艺品市场以及多家不错的博物馆。 服务热情周到，专业高效。 但对我来说，最棒的是酒店内有两家非常棒的餐厅——标志性的El Cardenal和Casa Prime。我在El Cardenal点的墨西哥辣酱玉米饼和烤猪肉卷饼（Cochinita Pibil）真是太美味了！Casa Prime的价格可能略高，但我们对那里的饮品、沙拉和慢炖肋眼牛排玉米饼非常满意——价格适中，而且在漫长的一天后，餐厅的氛围也让人感觉很舒服。 我们一定会再次入住这家酒店。 （原文） We stayed in a Studio Suite, which offers a gorgeous corner view, with many windows, and access to the Executive Lounge. Located in a safe location across from the lovely Alameda Park, within easy walking distance to the Palace of Fine Arts, the Postal Palace, and the Artisan Market, along with good museums. Service is friendly and competent. But for me, the best factor is that two truly wonderful restaurants are onsite - the iconic El Cardenal, and the Casa Prime. My Enchiladas.Cochinita Pibil - so delicious.at El Cardenal!!! Casa Prime can be quite expensive, but we were thrilled with the drinks, salads and slow-cooked rib eye tacos - not too expensive, and the atmosphere felt good after a long day. We will definitely stay here again.

（由 Google 翻译）我在这家希尔顿酒店的住宿体验非常棒！我受到了热情的欢迎，还因为钻石会员的身份被升级了房间。房间本身非常漂亮，可以看到公园和贝拉艺术博物馆的美景。浴室有点奇怪，没有沐浴露，但这没什么大不了的。行政酒廊真是太棒了，那里的员工每天早晚都很棒。特别感谢格雷西亚和尤利西斯的热情款待。楼下的酒吧和餐厅也很有趣。我没有去水疗中心或泳池，只去了露台。一切似乎都井然有序。总而言之，这是我过去几周希尔顿酒店中比较不错的住宿之一，强烈推荐！ （原文） My stay at this Hilton property was great! I was warmly welcomed and kindly upgraded due to my diamond status. The room itself was very nice with a beautiful view of the park and Bella’s Arts museum. The bathroom oddly didn’t have any body wash but not a big deal. The executive lounge was a treat, the staff there were amazing every morning and evening. Special thanks to Grecia and Ulysses for the excellent hospitality. The bar and restaurants down stairs were fun to visit. I didn’t visit the spa or the pool, but only the terrace. Everything seemed to be in order. In conclusion, one of my better Hilton stays in the past few weeks and highly recommended!

（由 Google 翻译）酒店很棒，员工也超级好。特别要感谢经理Cesar，他非常热情周到，在我受不了街上噪音的时候帮我换了房间。他办事效率高、细致周到、体贴入微，我对此感激不尽。 这是我第一次来墨西哥城，而且是独自旅行。这家酒店位置绝佳，去各个景点都很方便。 （原文） Terrific hotel and the best staff. Shout out to Cesar - the most terrific manager that was more than accommodating to move my room when the street was a little too loud for me. He was quick, attentive, and understanding, which I was so grateful for. my first time in CDMX and went as a solo traveler. this location was a great option to be central to all of the great places to go and explore.

（由 Google 翻译）墨西哥城最佳酒店之一。设施齐全，客房宽敞，配备所有豪华设施。是举办会议和高端旅游的理想之选。充满活力的国际化氛围。体验丰富，距离查普尔特佩克公园、改革大道、波兰科、国家礼堂等所有景点仅几步之遥。这里是墨西哥城的理想之选，提供顶级服务和豪华空间，适合举办各种类型的会议。 （原文） Uno de los mejores hoteles de CDMX. Muy completo, con amplios espacios y todos los servicios de gran lujo. Ideal para convenciones y turismo de gran nivel. Vibrante y muy cosmopolita. Lleno de experiencias y a unos cuantos pasos de todas las atracciones de la zona desde el bosque de Chapultepec, Paseo de la Reforma, Polanco, Auditorio Nacional entre otros. Es la ubicación ideal en Ciudad de México con servicios de primera calidad y espacios de gran lujo para cualquier tipo de reunión.

（由 Google 翻译）绝对棒极了。酒店简直妙不可言。房间很棒，床超级舒服，设施豪华，干净整洁，而且设施齐全，满足了住宿的基本需求。感谢全体员工，他们热情友好，总是面带微笑，用心服务，让您住得舒适无比。这家酒店物有所值，商务或休闲都适用。餐厅的菜品更是美味至极。地理位置优越，附近有很多餐厅可以享用午餐、晚餐或晚餐。简直太棒了。 （原文） Definitivamente excelente. No hay palabras para explicar lo excelente que esta el hotel. Habitación excelente, cama super comoda, instalaciones de lujo, limpias y con mas que lo basico para la estancia. Felicidades a todo el staff, amables, siempre sonrientes, atentos a que la estancia fuera mas que comoda. Un hotel que vale la pena, apto para negocios o descanso. La comida en los restaurantes mas que excelente. La ubicación esta espectacular, hay muchas cosas al rededor y cerca para almuerzo, comida o cena. Mas que excelente

（由 Google 翻译）墨西哥城波兰科凯悦酒店不仅仅是一个下榻之所，更是一次超越期待的世界级体验，尤其适合眼光独到的商务旅客。如果您正在寻找无可挑剔的服务、一流的设施和绝佳的地理位置，那么这家酒店无疑是您在墨西哥城的理想之选。 波兰科的优越位置 酒店地理位置优越，坐落于高档的波兰科区中心地带。这个充满活力的街区完美融合了商务出行和休闲娱乐。宾客可轻松步行前往美丽的公园、世界一流的餐厅以及该地区最顶级的购物街。 世界一流的设施和康体中心 酒店的整体设施一流，确保您在入住期间享受舒适便捷的体验。对于注重日常锻炼的宾客而言，设备齐全的健身房是一大亮点。健身房24小时开放，无论您的日程多么繁忙，都能轻松安排锻炼时间。此外，酒店清爽的泳池是您结束一天繁忙会议后放松身心的绝佳去处。 卓越的餐饮体验 美好的一天从丰盛的早餐开始至关重要，凯悦酒店为您精心准备了丰盛的早餐。早餐种类不仅丰富多样，而且品质上乘，不仅囊括了展现墨西哥丰富烹饪传统的各种当地特色美食，还囊括了您熟悉的国际佳肴。 宽敞的客房和无可挑剔的服务 酒店的高品质也体现在客房的舒适度上。所有客房都宽敞明亮，设施齐全，为您打造远离城市喧嚣的舒适休憩之所。然而，真正提升入住体验的是酒店员工。所有员工都热情友好，积极主动，竭力满足您的各种需求。这种对服务的执着追求，使凯悦酒店成为您商务旅行的理想之选，为您带来始终如一的卓越体验。 （原文） The Hyatt Regency Mexico City in Polanco isn't just a place to stay—it's a world-class experience that consistently exceeds expectations, especially for the discerning business traveler. If you're looking for impeccable service, outstanding facilities, and an unbeatable address, this is the definitive go-to hotel in Mexico City. ​Unbeatable Location in Polanco ​The hotel’s location is truly top-notch, positioning guests right in the heart of the exclusive Polanco district. This vibrant neighborhood offers the perfect blend of business accessibility and leisure activities. Guests enjoy easy access to beautiful parks, world-class restaurants, and the area’s most exclusive shopping streets, all within a short walk. ​World-Class Facilities and Wellness ​The overall facilities are great, ensuring comfort and convenience throughout your stay. For those maintaining a strict routine, the well-equipped gym is a major highlight. It's available 24 hours a day, making it easy to fit in a workout no matter how packed your schedule is. Additionally, the hotel’s refreshing pool provides a wonderful retreat after a long day of meetings. ​Exceptional Dining Experience ​A great start to the day is essential, and the Hyatt Regency delivers with an outstanding breakfast spread. The offering is not only vast but also high-quality, featuring a wide variety of local delicacies that celebrate Mexico's rich culinary heritage, alongside familiar international options. ​Spacious Rooms and Impeccable Service ​The quality extends to the accommodations, where the rooms are consistently spacious and well-equipped, offering a comfortable sanctuary above the city bustle. However, what truly elevates the stay is the staff. The staff everywhere is friendly and possesses a proactive, eager approach, ensuring they are always looking to meet all your needs. This commitment to service solidifies the Hyatt Regency as the top choice for a consistently excellent business trip experience

（由 Google 翻译）简而言之： - 这家位于墨西哥城的凯悦酒店相当不错。 - 离很多热门景点都不远。 - 叫优步很方便，只需出门走几米就能在街上碰面。 - 隔壁正在兴建新的柏悦酒店，所以酒店周围有很多施工。 - 施工会遮挡房间的视野，所以别光着身子拉开窗帘走来走去，不然建筑工人会“欣赏”你的“表演”的，哈哈。 - 早餐真的非常棒。 - 早餐种类丰富，选择很多，让我想起了拉斯维加斯的自助餐。 - 找到前台有点费劲，希望他们能提供更清晰的指示牌。 - 我很喜欢酒店的六七部电梯，速度很快。 - 房间非常干净宽敞。 - 遮光窗帘很棒。 酒店休息室位于47层，是个不错的休憩场所，可以处理一些工作，或者一边享用饮品一边欣赏墨西哥城的景色。 总的来说，我认为这家酒店位置优越，非常适合游客入住，因为它位于市中心，去往城里所有你想去的地方都很方便。 （原文） In A Nutshell: -This Hyatt Regency in CDMX is pretty good. -It's not too far from many popular places. -You can call an Uber pretty easily, you just have to go outside & walk a few meters to meet on the street. -There is a lot of construction happening w/ the new Park Hyatt being built next door. -This obstructs the view from your room, so don't walk around naked w/ the curtains open or the construction workers will enjoy a show LOL. -The breakfast is really, really good. -They have a very large spread w/ many choices, it reminds me of a Vegas style buffet layout. -Finding the front desk was a little challenge, I wish they had some better signage pointing you in the right direction. -I liked the 6 or 7 elevators they had, which were very fast. -The room was very clean & spacious. -The blackout curtains are awesome. -The hotel lounge was a good place to check out & do some work or to grab a refreshment while taking in the views of CDMX since it's on the 47th floor. Overall, I think this was a good hotel to be based at, especially if you are a tourist since it's central to everything you'd want to see in the city.

（由 Google 翻译）墨西哥城凯悦酒店极其令人失望的水疗体验 我想分享一下我在墨西哥城凯悦酒店水疗中心的体验。不幸的是，这是我体验过的最糟糕的按摩之一——我每年都会做很多次按摩。 从一开始，一切都不对劲。他们似乎完全没有准备，就好像忘记了我的预约一样。我被安排在一个狭小空旷的房间里，感觉更像是一个拘留室，而不是一个放松的空间。房间里放着一个茶壶，但却是空的，这充分表明了他们对细节的关注度不足。 按摩开始时，情况并没有好转。按摩师看起来经验不足，而且缺乏自信。没有香薰精油，没有令人平静的氛围，当我翻身时，她竟然在我的头下塞了一条毛巾而不是枕头。有一次，她花了十多分钟揉搓我的脸，这让我感觉很尴尬，很不舒服。说实话，这感觉更像是保安人员的搜身，而不是按摩。 相比之下，我在旅途中在机场休息室享受了一次免费的足部按摩，效果要好十倍——舒适，还有令人放松的香氛，真的帮助我放松了下来。相比之下，凯悦酒店的按摩根本没让我放松过。 考虑到高昂的价格（是我在其他地方的三倍），我期待着一次专业、焕然一新的体验。结果，我离开时既紧张又失望，最后终于松了一口气——这是我以前按摩后从未有过的感觉。 我真心觉得他们*忘记了我的预订，然后在最后一刻派人补上，因为除了这个之外，没有其他理由可以解释服务如此混乱和糟糕。 总之：酒店很漂亮，但对于这种档次的酒店来说，水疗体验糟糕得令人震惊。我希望管理层看到这条消息并采取行动，因为任何客人都不应该在五星级酒店遭遇这样的体验。 （原文） Extremely Disappointing Spa Experience at the Hyatt Regency Mexico City I want to share my experience with the spa at the Hyatt Regency Mexico City, which unfortunately was one of the worst massages I’ve ever received — and I get many massages each year. From the start, things were off. They seemed completely unprepared, almost as if they had forgotten my appointment. I was placed in a small, bare room that felt more like a holding cell than a relaxation space. There was a teapot sitting there, but it was empty, which summed up the overall lack of attention to detail. When the massage began, it didn’t improve. The therapist seemed **inexperienced and unsure. There were no scented oils, no calming atmosphere, and when I turned over, she stuffed a towel under my head instead of a pillow. At one point, she spent over 10 minutes just rubbing my face, which felt awkward and uncomfortable. It honestly felt more like a security pat-down than a massage. For comparison, I had a free foot massage at an airport lounge during my trip that was ten times better — it was comfortable, included relaxing scents, and actually helped me unwind. The Hyatt massage, by contrast, never relaxed me at all. Given the high price (three times what I paid anywhere else), I expected a professional, rejuvenating experience. Instead, I left tense, disappointed, and relieved it was over — something I’ve never felt after a massage before. I truly believe they *orgot my booking and had someone fill in last minute, because there’s no other explanation for how disorganized and poor the service was. Bottom line: Beautiful hotel, but the spa experience was shockingly bad for a property of this caliber. I hope management reads this and takes action, because no guest should have an experience like this at a five-star hotel.

（由 Google 翻译）多么漂亮的酒店！位于墨西哥城一个很棒的区域。 员工非常友善，一切都一尘不染，布置得也很精致。 房间很棒，早餐是开启美好一天的完美选择。 健身房是我用过的设施最好的酒店健身房之一。 （原文） What beautiful hotel. In a lovely area of Mexico City Staff so nice and everything is spotless and well presented Rooms are excellent and the breakfast was the perfect start to the day. The gym had to one of the best appointed hotel gyms I’ve used

（由 Google 翻译）总的来说，这家酒店还算过得去，就是价格贵。早上服务不错，但晚餐服务很差。他们不退还行政部门扣留的押金。 我们当时正在参加一个国际会议，我们的一位老师兼演讲嘉宾的钱直接从房间里被偷了。酒店竟然不承担保障客人安全的责任，真是令人愤慨；他们甚至连露面都没有，只是用“这种事难免发生”来搪塞。他们拒绝查看监控录像，也拒绝展开正式调查，因为他们觉得没必要。所有人都参与其中，这种对待客人的方式与他们收取的费用完全不符。 （原文） En general estuvo decente, caro y buen servicio por la mañana, pero en las cenas muy pobre, no se devuelve la retención que realizan desde el área administrativa. Estuvimos en un congreso internacional, y le robaron a uno de nuestros maestros y expositores su dinero directo de su habitación. Una vergüenza total que el hotel no se hizo responsable de la seguridad de sus clientes, no dieron ni la cara, se excusan en que “sí puede pasar”. Se niegan a mostrar las cámaras y a levantar una investigación formal porque no lo creen necesario. Todos coludidos y el trato injustificable para todo lo que cobran.

（由 Google 翻译）我在侯爵酒店度过了难忘的一周，这要归功于三个突出的品质：热情周到的员工、无可挑剔的清洁度（包括我位于二楼、没有景观的标准间），以及舒适无比的床。虽然浴室的瓷砖有些年久失修，瓷砖开裂，但仍然一尘不染，显然维护得非常用心。 唯一有点小遗憾的是房间里的Nespresso咖啡胶囊需要单独收费。虽然收费不高，但对于这种档次的酒店来说，感觉像是在斤斤计较。大堂每天早上提供免费的咖啡和茶，这点很贴心，不过我三次尝试的咖啡都是温的。 非常感谢礼宾部的Javier V.，在我丢失钱包和护照时，他的响应速度和专业精神让我受益匪浅。他迅速而高效地处理了一切。 Heritage Bistro Bar 的 Elias 也值得称赞，他让我们在用餐时感受到了真诚的欢迎。他幽默风趣、服务周到，让我们的午餐和晚餐都充满乐趣。 千万不要错过楼上露台上用砖炉烤制的披萨……太好吃了。酒店地理位置优越：步行 15 分钟即可到达四座博物馆、数不胜数的餐厅和咖啡馆，最重要的是，这里给人一种非常安全舒适的感觉。 我强烈推荐 Hotel Marquis，下次还想再来体验一下这里的水疗。 （原文） My week at Hotel Marquis was truly memorable, thanks to three standout qualities: the warmth and attentiveness of the staff, the impeccable cleanliness throughout the property (including my standard room on the second floor, with no view), and the exceptional comfort of the bed. While the bathroom showed signs of age with cracked tiles, it was spotless and clearly maintained with care. One small disappointment was the separate charge for Nespresso capsules in the room. It’s a minor fee, but for a hotel of this caliber, it felt a bit like nickel & diming. Complimentary coffee and tea are offered in the lobby each morning, which is a nice touch, though the coffee was lukewarm on all three occasions I tried it. Top marks and special thanks to Javier V. at concierge, whose responsiveness and professionalism were invaluable when I misplaced my purse and passport. He sprung into action with such calmness and efficiency. Elias at the Heritage Bistro Bar also deserves praise for making us feel genuinely welcomed during our meals. His great sense of humor and attentive service made every lunch and dinner a pleasure. Don’t miss the brick oven pizza on the upstairs patio… so good. The hotel’s location is unbeatable: within a 15-minute walk you’ll find four museums, countless restaurants and cafés, and best of all, a strong sense of safety and comfort in the area. I highly recommend Hotel Marquis and would love to return to experience the spa next time.

（由 Google 翻译）我们刚到，感觉就像到了天堂！工作人员热情好客，棒极了。我们非常期待接下来的住宿！孩子们非常开心，收到了礼物和蛋糕。哇！酒店很漂亮，房间也很宽敞。 （原文） We just arrived and I think we just reached heaven! The staff is so welcoming and amazing. So excited for the rest of our stay! The kids are very happy, they got gifts and cake. Wow! Beautiful hotel and spacious rooms

（由 Google 翻译）侯爵改革酒店 (Hotel Marquis Reforma) 以其一流的服务和优雅的氛围而脱颖而出。客房舒适、干净、设施齐全；水疗和早餐也同样出色。酒店地理位置优越，靠近改革大道 (Paseo de la Reforma)。服务始终一流，周到细致却又恰到好处。是商务或休闲旅行的理想之选。 （原文） El Hotel Marquis Reforma destaca por su atención de primera y ambiente elegante. Las habitaciones son cómodas, limpias y bien equipadas; el spa y el desayuno sobresalen. La ubicación es excelente, cerca del Paseo de la Reforma. El servicio siempre fue A1, atentos sin exagerar. Ideal para viajes de trabajo o descanso.

（由 Google 翻译）尊敬的侯爵改革酒店 (Hotel Márquis Reforma)： 我衷心感谢在贵酒店度过的美好时光。从抵达的那一刻起，我就感受到了宾至如归的关怀。工作人员非常友好周到，总是面带微笑地为我提供帮助。酒店设施一尘不染，舒适宜人，地理位置也堪称完美。毫无疑问，贵酒店让我拥有了一段难忘的旅程。我希望很快能再次光临，再次享受贵酒店的热情款待。 感谢您所做的一切！ （原文） Querido Hotel Márquis Reforma, Quiero expresar mi más sincero agradecimiento por la maravillosa estancia que tuve en su hotel. Desde el momento en que llegué, me sentí bienvenido y cuidado. El personal fue excepcionalmente amable y atento, siempre dispuesto a ayudarme con una sonrisa. Las instalaciones eran impecables y cómodas, y la ubicación es simplemente perfecta. Sin duda, su hotel hizo que mi visita fuera inolvidable. Espero volver pronto y disfrutar nuevamente de su hospitalidad. Gracias por todo,

（由 Google 翻译）工作人员超级友好，房间一尘不染，床也很舒服。 酒店整体非常棒。在带顶棚的恒温泳池里消磨时光非常放松。 酒店地理位置优越，可以沿着Reforma大街漫步，附近还有一些不错的餐厅。 （原文） El personal es súper amable, las habitaciones impecables y con camas muy cómodas. El hotel en general es muy bonito, pasar tiempo en la alberca es muy relajante, está templada y techada. La ubicación está increíble para salir a dar un paseo por Reforma y hay restaurantes muy bonitos cerca.

（由 Google 翻译）房间宽敞舒适。它有一个超大的阳台，可以连接到其他房间。早餐是自助式的，味道不错，不过每天的早餐种类不多，而且几乎每天都吃同样的。健身房很棒，比很多俱乐部都好。酒店的服务和礼宾部的热情友好是亮点。 （原文） La habitación era grande y cómoda. Tenía un enorme balcón que comunicaba con otras habitaciones. El desayuno es tipo buffet y está bien aunque no hay variedad entre días y te obliga a desayunar prácticamente lo mismo todos los días. El gimnasio es muy bueno, mejor que muchos clubes. El servicio y el buen trato del concierge fue lo mejor del hotel.

（由 Google 翻译）如果我给的星级太低，可能就没人会看到我的评论了。这件事发生在2025年10月22日至28日之间。 1. 酒店维护很差，淋浴间的下水龙头完全坏了（橡胶圈破损），导致水压不足。投诉了三天后才有人来处理。 2. 浴袍又旧又旧，里面的纸巾都磨损得不成样子了。 3. 最糟糕的是酒店管理。我当时是跟一个美国顶级企业团队一起来的。到达酒店后，前台告诉我和其他两位同事，我们的预订信息还在，但客户没有付款（而两周前所有房间都已经预订好了，并且确认付款了）。我觉得有点不对劲，但还是用信用卡支付了费用，这样我才能继续工作。然后，在结账时，前台突然让我签了一份退款通知，理由是：“我们的企业销售经理没有及时把信息发给我们，所以我们才向您收费。” 结果，我等着信用卡退款，而我的客户却被预先扣款了，最终他们收了我双倍的费用。这套系统真是巧妙，居然能在15天内把将近1万美元的钱玩弄于股掌之间。当然，我们不知道还有多少人遇到了同样的重复收费，所以很可能是侯爵改革酒店（Hotel Marquis Reforma）或者其他什么酒店集团（The Leading Hotels）在用双倍收费来偿还自己的债务，然后在10到15天后退款！真是“奢华体验”啊！ 入住侯爵改革酒店（Hotel Marquis Reforma）或者整个连锁酒店集团时，做好心理准备，什么情况都可能发生…… （原文） Well, if I use less stars, probably no one will see my opinion. This happened just from October 22nd to the 28th, 2025. 1. Is not well maintained, the lower water tap in the shower was completely damaged (broken rubbers) and so the pressure didn't went well. Right after 3 days of complaining finally someone took care of the situation. 2. The bath robe was so old and washed, that the tissue was simply worn out. 3. The cherry on the top was the Management. I traveled with a Top Tier Corporate group from the US. When arrived, at the front desk they told me and two other colleagues that our reservation was there but not payed by the client (when all the rooms were in place two weeks before -confirmed and payed). So I thought something weird happened, still proceed with payment with my Credit Card so that I could move on with my work. Then, at the check-out, all of the sudden at the front-desk they made me sign a notice for the refund, using the excuse as follows: "Our Corporate Sales Manager didn't send the information to us at the right time, that's why we charged you" So at the end, I'm waiting the refund on my CC, still my client was charged in advanced, so at the end they doubled the charge. Nice and clever system to play 15 days with almost $10,000 USD. Of course we don't know how many other people had the same double charge, so probably Hotel Marquis Reforma or maybe The Leading Hotels, pay their own debts doubling charges and then refunding after 10 to 15 days !!! What a Luxury Experience! Be ready for anything when visiting Hotel Marquis Reforma or probably the whole chain as well...

很有历史气息，房间宽敞，出行也很便利

（由 Google 翻译）地理位置优越，历史悠久，环境优美。 我不确定这是否是一家五星级酒店，但入住体验非常棒。感觉就像住在博物馆里一样。服务总体不错，但绝对达不到五星级标准。我们不得不多次要求提供便利设施，才真正享受到。我们发现行李员服务只针对部分客人，而不针对我们，这很奇怪。 除此之外，这家位于市中心的酒店还是一个不错的住宿选择！ （原文） Perfect location and a gorgeous historic hotel. I’m not sure I would agree this is a 5-star hotel but it was a lovely stay. It feels like staying in a museum. Service is overall good but definitely not 5 star. We had to request amenities a few times before actually receiving them, and we found the bellboy service to be selectively provided to some guests and not for us which was odd. Otherwise this is a fun place to stay in a perfectly central area!

（由 Google 翻译）我们夫妻俩在墨西哥城观光期间入住了这家酒店： 首先我想强调的是，正如酒店官网介绍的那样，这家酒店历史悠久。它已有100多年的历史，我们觉得它魅力十足，但与此同时，房间维护得有些欠缺。不过，房间本身也散发着一种古朴的气息，尤其是在家具方面，这也是可以理解的。不过，有一个小问题：房间里的冰箱有点虚开，我们往里面倒水时，它会自动关闭。 不过，对我们来说，这不算什么不便；我们度过了愉快的时光。 服务很棒，酒店的酒吧也很棒；我们强烈推荐。您可以安静地享用饮品。 酒吧工作人员的工作值得称赞；调酒师热情周到。 最重要的是酒店的位置，尤其是在观光或想住在墨西哥城安全区域的情况下，这里非常方便。 （原文） Nos hospedamos en este hotel para hacer turismo en pareja en la CiudadCiudad de México: Lo primero que quiero destacar, es que el hotel tal como lo menciona en la descripción de su página web, es un hotel lleno de historia, tiene más de 100 años de construcción, por lo tanto podemos encontrar un hotel con encanto pero al mismo tiempo les falta un poco de mantenimiento en las habitaciones; sí bien, se entiende que las habitaciones también tienen un estilo antiguo, sobre todo por el mobiliario. Hubo un detalle, al Frigo de la habitación, le fallaba un poco la puerta, ya que se cerró solo, al momento de meter las aguas en este. Aún así para nosotros, eso no fue algo incómodo, la pasamos muy bien. Es excelente la atención, también el bar con el que cuenta el hotel, lo recomendamos mucho. Se puede beber un trago tranquilamente. El personal de atención del bar, merece el reconocimiento de su trabajo, el barman es agradable y atento. Y lo más importante es la ubicación del hotel, sobre todo para hacer turismo, o si quieres hospedarte en una zona segura de la Ciudad de México, es excelente.

（由 Google 翻译）对于历史/建筑爱好者来说，这简直是天堂。回美国的航班被取消后，我们决定入住这家酒店一晚，好好犒劳自己，体验一下有趣又有历史感的地方。结果，我们真的不虚此行！大堂里那些老式的行李员和代客泊车员立刻就给我留下了深刻的印象。办理入住时，服务也很棒。行李员告诉我们酒吧稍后会有音乐表演，而且健身房里还有桑拿房可以使用。 但奇怪的是，这两件事都没有发生。不过也没什么大不了的，我们就在附近等着音乐，顺便也喝了点鸡尾酒。第二天早上我想用桑拿房，结果发现它关着，而且也没办法打开。对了，淋浴的水压超大，但如果不小心，很可能会把房间弄得水漫金山。作为一个喜欢老式酒店的人，我已经预料到很多东西会出故障或者无法使用，所以这些都无所谓啦😆 在图书馆和其他一些公共区域闲逛也是一种享受。感觉仿佛穿越回了20世纪初。如果你喜欢带有几分奇特历史气息的地方，这里绝对是个好去处。地理位置也相当优越。 （原文） A treat for history/architecture nerds. Stayed for one night after our flight back to the states was canceled and decided to treat ourselves to something interesting and historical . Definitely got just that! I was instantly impressed by the old school bellhops and valets in the lobby. Service was great during checkin. Our bellhop let us know there would be music in the bar later and we could use the saunas at the gym. But the only odd thing was both those things did not happen. No big deal but we waited in the area for music and enjoyed our cocktails anyway. In the morning I wanted to use the sauna but it was off with no way to turn it on. Oh also the water pressure in the showers is GREAT but you'll most likely flood the room if not careful. As someone who loves old hotels I expect a lot of things to unexpectedly break/be unavailable so all of this was fine 😆 Hanging out in the library and other spaces was a treat. Felt like we were swept back to the early 1900s. This is a great spot if you appreciate history with a couple of quirks. It's a good spot location wise as well.

（由 Google 翻译）一年前，我和我的伴侣在墨西哥城改革大道上的日内瓦酒店 (Hotel Geneve) 度过了美好的时光。今年，我们再次入住这家优雅精致、地理位置优越的酒店，享受了三周的舒适假期。日内瓦酒店位于罗莎区 (Zona Rosa)，毗邻查普尔特佩克森林 (Bosque Chapultepec)、波兰科区 (Polanco) 和罗马北区 (Roma Norte)，是墨西哥城 (CDMX) 的理想下榻之所。客房优雅舒适，服务热情周到，设施齐全。餐厅的菜肴美味可口，大堂酒吧氛围温馨。我尤其要提到礼宾团队，由 Ariel Mendoza 领导，Deyanera 和 Daniel 协助。这支优秀的团队让我们的入住体验无比精彩。他们热爱这座城市，并为我们推荐了众多餐厅、博物馆，还安排了由专家讲解的城市文化和历史遗产导览游。——明年我们再来墨西哥城时，一定会再次预订日内瓦酒店。 （原文） Following a great experience one year ago at Hotel Geneve, Mexico City Reforma, my partner and I enjoyed 3 weeks at this gracious, elegant and centrally located hotel. Located in Zona Rosa and near Bosque Chapultepec, Polanco and Roma Norte, Hotel Geneve is a convenient place to stay in CDMX. The rooms are elegant yet comfortable, the service is warm and supportive, and amenities are pleasing. The food in the restaurant is exceptional and the lobby bar is cozy. I should specifically mention the concierge team, led by Ariel Mendoza and assisted by Deyanera and Daniel. A great team who absolutely made our stay exceptional. This team loves their city and facilitated our choices of restaurants, museums, and guided tours with experts in the city’s rich cultural and historical heritage. — I am certain to rebook our reservation at Hotel Geneve when we return next year to Mexico City.

（由 Google 翻译）它本身就是一段历史。但它绝对算不上五星级酒店。请记住，这些评价仅基于个人感受。员工非常友好，我也很享受这次入住体验。 如果您想寻找充满历史气息的有趣住宿，这里或许是个不错的选择。不过，房间确实需要大幅改进。 得知它的老板是卡洛斯·斯利姆，真是令人遗憾。 （原文） It’s a piece of history. It’s definitely not a 5 star hotel. Keep in mind these reviews are based on likeness. The staff is very friendly and I enjoyed the experience. If you are looking for a fun stay with history. This is your place. However rooms need a lot of improvement. Shame knowing that it is owned by Carlos Slim.

（由 Google 翻译）免费早餐是我们此次入住的一大亮点，美味的食物让我们精神焕发地开启新的一天！酒店位置也绝佳，地铁站近在咫尺，方便我们前往城市的其他区域。房间部分设施略显陈旧，但这也在意料之中，并没有影响我们的入住体验。酒店员工服务周到热情，强烈推荐，下次一定还会入住！ （原文） The complimentary breakfast was a standout of our stay; really helped start the day with delicious food! Location was also top-notch; we were able to conveniently travel to other parts of the city with how close the Metro station is. The hotel shows its age slightly in some parts of the room, but that is to be expected and did not negatively affect our trip. Staff was great as well; highly recommend and will be back!

比较老旧，价格太高，周围危险！

（由 Google 翻译）我只在这里住了一晚。我来墨西哥城是为了观看卡特里娜游行和索卡洛广场的巨型祭坛（Ofrenda monumental）。前几晚我住在改革大道附近的一家酒店。我选择这家酒店是因为它评价很高，24小时提供小吃，包含早餐，可以欣赏到索卡洛广场的壮丽景色，最重要的是，有暖气。先说说好的方面。我走到大堂柜台时，有人递给我一条毛巾擦手。当时还没到入住时间，但行李员丹尼尔帮我寄存了行李。虽然房间还没分配好，但我还是去了24小时营业的中央咖啡厅买了瓶水。一进门就能闻到令人愉悦的香味。我不知道他们是怎么散发出这种香味的。我出去逛了逛索卡洛广场，回来取房间。丹尼尔帮我把行李搬到了房间。房间不大，但我不需要更大的房间。房间里应有尽有，包括比格罗沐浴露、瓶装水和咖啡机。每层楼都备有瓶装水和苹果。睡前，我在中央咖啡厅买了些切好的草莓。床很舒服，睡得很好。第二天早上，我去七楼享用了包含在房费里的早餐。早餐是自助餐，也可以单点煎蛋卷和墨西哥玉米片。可惜的是，自助餐里的黑豆是用猪油做的。我很喜欢早餐提供的绿色果汁和橘子汁。巧克力面包也很好吃。阳台的景色绝对值得拍照发到Instagram上。问题是暖气坏了。我决定不开暖气就睡觉。十月份晚上气温只有十几度。第二天早上，两位客房服务员和一位维修工试图修好暖气，但没成功。退房时，我把这件事告诉了经理南希。中央咖啡厅的一个好处是，在赶飞机回休斯顿之前，我在那里买到了一个素食帕尼尼。我肯定会考虑再次入住。我只是希望供暖系统能更顺畅一些。 （原文） I only stayed here one night. I was in Mexico City to enjoy the catrina parade and the Monumental offering (Ofrenda monumental) at El Zócalo. My previous nights were at a hotel near Reforma. I chose this hotel for its great reviews, 24-hour snacks, included breakfast, a spectacular view of Zócalo, and most importantly, heating. Let's begin with the good. As I approached the lobby counter, I was offered a towel to wipe my hands. It wasn't check in time yet but bell boy Daniel stored my luggage. I was able to go to 24-hour Café Central to go get a water bottle though my room hadn't been assigned yet. The aroma as you walk into the entrance is wonderful. I don't know how they emit that fragrance. I left to tour the Zócalo and returned to get my room. Daniel helped bring my luggage to the room. It's small but I didn't need a bigger room. You have everything you need including Bigelow shower gel, water bottles, and a coffee machine. There is also bottled water and apples on each floor. Before calling it a night, I was able to get cut-up strawberries at Café Central. I slept well as the bed was comfortable. The following morning, I went to the included breakfast on the seventh floor. There's a buffet but you can also order omelets and chilaquiles a la carte. It's unfortunate that the black beans on the buffet are made with lard. I fully enjoyed the green and tangerine juices offered at breakfast. And the pain au chocolate was delicious. The view from El Balcón is Instagram worthy. The problem was that I couldn't get the heater to work. I decided to call it a night without heating. It's in the 50s at night in October. In the morning, two housekeepers and a maintenance man attempted to get the heater working. No success. I told Nancy the manager as I was checking out. One good thing about Café Central was that I was able to get a vegetarian panino before heading out to catch a flight back to Houston. I will definitely consider staying there again. I just wish the heating is seamless.

（由 Google 翻译）我们在亡灵节期间入住。请注意，这段时间历史中心区非常拥挤。服务依然很棒，房间依然非常干净，早餐更是美味无比。他们甚至还送给我们一个精美的纪念盘，上面写着“2025亡灵节快乐”，让我们带回家作为礼物。所有员工都非常热情友好。我们的早餐包含在房费里，您可以选择菜单点餐或自助餐。亡灵面包（pan de muerto）味道绝佳，带有淡淡的柑橘香，各种甜面包也都非常美味。恩莫拉达（enmoladas）和恩弗里霍拉达（enfrijoladas）也非常好吃！早餐非常丰盛。我建议您早点来，最好在9点之前，这样才能找到好位置，之后就会非常拥挤。亡灵节游行期间，他们聘请了专业的化妆师来画骷髅脸，他们的技艺精湛，令人惊叹！我强烈推荐这家酒店，迫不及待地想再次入住！这里有很多值得一看的地方和活动！ （原文） Came here during Día De Muertos. Please keep in mind that Centro Histórico is extremely busy during this time. The service was still great, the rooms were still very clean and the breakfast was absolutely delicious. They even gave us a beautiful commemorative plate saying Feliz Dia De Muertos 2025 for us to take home as a gift. Entire staff was very helpful and nice. Our breakfast was included, you have the option to order off a menu or use the buffet. The pan de muerto was divine, it had a hint of citrus , all of the sweet bread assortments were delicious. The enmoladas and enfrijoladas were also tasty! Very delicious breakfast. I suggest coming early, before 9 to get a good place to sit , after that it gets slammed. During the Day of the dead parade they hired professionals makeup artists to paint skull faces, they did such an amazing job painting, they were highly skilled! I highly recommend this hotel and cant wait to come back! There is so much to see and do around here!

（由 Google 翻译）简直太棒了！ 您会受到热情接待，行李会被送到房间，英语沟通非常顺畅，房间很漂亮，地理位置绝佳，服务更是无比贴心！ 房间虽小，但布置得恰到好处。抵达时，您还会收到一份小礼物和一张精美的贺卡。作为客人，您可以在酒吧享用免费的饮品和小吃。还有哪里能找到这样的服务呢？！绝对以客户为中心！在这里，客人至上！ 餐厅和食物都非常美味！尤其是景色！ 我们强烈推荐这家酒店！ 温馨提示：酒店的Wi-Fi似乎没有考虑到客人数量，所以加载网页（任何网页）可能会有点卡顿。 （原文） Absolutes Träumchen! Man wird herzlich empfangen, man bekommt das Gepäck aufs Zimmer gebracht, reibungslose Kommunikation auf englisch, schöne Zimmer, super Lage und absolut kundenfreundlich! Die Zimmer sind klein aber fein. Man bekommt sogar eine kleine Süßigkeit und eine nette Karte, wenn man das Zimmer betritt. Als Gast darf man sich an der Bar kostenlos Getränke und Snacks gebe lassen. Wo gibt es sowas?! Absolut kundenfreundlich! Hier ist der Gast wirklich König! Das Restaurant und das Essen sind der Hammer! Vorallem diese Aussicht! Wir können das Hotel definitiv empfehlen! Kleiner Hinweis: das WLAN scheint für die Menge an Gästen nicht ausgelegt zu sein, deswegen hat man ein bisschen Probleme Homepages zu laden (egal welche).

（由 Google 翻译）食物真是太美味了！厨房功力一流！服务也一直很周到。房间干净整洁。我还要特别表扬一下中央咖啡厅的优质服务。我们一定会再来的。 一个小建议：Wi-Fi偶尔会断线。建议酒店再次检查一下。 （原文） Das Essen hat uns mega geschmeckt. Lob an die Küche. Der Service ist immer hilfsbereit. Die Zimmer waren sauber. Auch möchte ich den tollen Service im Café Central hervorheben. Wir kommen gerne wieder. Kleiner Hinweis: das WLAN hängt ab und zu. Dies sollte nochmal geprüft werden.

（由 Google 翻译）千万别告诉别人这家酒店有多棒，不然我就订不到房间了。 这是我六个月内第二次入住这里。 第一次入住的是俯瞰马约尔广场的初级套房——房间很大，家具精美，浴室也很大，还有可以欣赏大教堂美景的大窗户。 服务人员非常出色，从货币兑换、指路到出租车服务，都无可挑剔。 此外，大堂咖啡厅24小时免费供应啤酒、软饮、薯片、三明治，还有舒适的椅子和桌子。 对了，屋顶餐厅Balcon Zocalo也很棒，不仅提供免费早餐，晚餐更是令人惊艳（主厨的创意菜肴，你绝对在其他地方看不到）。 （原文） Do not tell anyone about how fantastic this place is because then I'll never be able to get another reservation. Second time staying here in 6 months. 1st - Junior Suite overlooking the Plaza mayor -giant room, beautiful furnishings, big bathroom area, giant windows looking out at the cathedral. Excellent service staff, from money exchange, to directions, to taxi service. Also, the lobby café with free (included) 24/7 beer, softdrinks, chips, sandwiches, comfy chairs, tables. Oh, and the Balcon Zocalo rooftop restaurant is fantastic, not just for the free (included) breakfast, but incredible dinners (innovative chef dishes you will never see anywhere else).

（由 Google 翻译）我想特别表扬一下索卡洛中央酒店总经理南希·古铁雷斯·乌雷尼亚女士提供的卓越服务。 从我们第一次邮件联系开始，南希就以令人印象深刻的友善、热情和高效回复了我。她非常清晰地告诉我如何前往库奥特莫克区政厅（甚至提供了确切的地址和实用的交通建议），这极大地帮助了我这个对当地不熟悉的旅客顺利出行。 她乐于助人、专业的态度以及对客人真诚的关怀，都体现了这家酒店应有的最高服务标准，也正是我对这家酒店品质的期待。像南希这样的人才才是索卡洛中央酒店和中央酒店集团的真正价值所在。 强烈推荐。南希，非常感谢您让我的墨西哥城之旅如此轻松愉快！ 309房间 （原文） Quiero destacar la extraordinaria atención recibida por parte de la Sra. Nancy Gutiérrez Ureña, Gerente General del Hotel Zócalo Central. Desde el primer contacto por correo, Nancy respondió con una amabilidad, calidez y rapidez impresionantes. Me orientó de manera muy clara sobre cómo llegar a la Alcaldía Cuauhtémoc (incluso proporcionándome la dirección exacta y sugerencias prácticas de transporte), lo que facilitó enormemente mi trámite en una zona que no conozco bien. Su disposición, tono profesional y genuino interés por ayudar al huésped marcan la diferencia y reflejan los más altos estándares de hospitalidad que uno espera de un hotel de esta categoría. Personas como Nancy son el verdadero valor de Zócalo Central y de la cadena Cental Hoteles. Totalmente recomendable. ¡Gracias, Nancy, por hacer que mi estancia y mi gestión en CDMX fueran mucho más sencillas y agradables! Habitación 309.

（由 Google 翻译）作为一家德国酒店，它无法与典型的四星级酒店相提并论。房间价格合理，但优缺点并存。房间的地毯不太干净，床铺也略显陈旧。浴室很干净，但所有设施都显得有些过时。 值得一提的是，屋顶酒吧非常棒，酒店地理位置也绝佳。我非常欣赏酒店的贴心服务：24小时免费供应瓶装水、茶、咖啡、花生、薯片，甚至还有番石榴，这在其他地方很少见。此外，每日客房清洁服务（包括更换毛巾）也非常方便。 总而言之，预订前应仔细权衡利弊。就价格而言，这家酒店尚可接受，尤其如果您重视地理位置和屋顶酒吧的话。但是，房间可以更现代化一些，也更干净一些。 （原文） Als Deutscher Standard darf man dieses Hotel nicht mit typischen vier Sterne-Häusern vergleichen. Die Zimmer sind für den Preis in Ordnung, aber es gibt Licht und Schatten. Der Teppich im Zimmer war nicht besonders sauber und die Betten sind leider durchgelegen. Das Bad war sauber, aber alles wirkt etwas in die Jahre gekommen. Positiv hervorzuheben ist die Rooftopbar, die wirklich spitze ist, sowie die perfekte Lage des Hotels. Die langanhaltenden kleinen Aufmerksamkeiten gefallen mir sehr: Es gibt rund um die Uhr kostenlos Wasserflaschen, Tee, Kaffee, Erdnüsse, Chips und sogar Guavas, was ich so selten erlebt habe. Auch die tägliche Zimmerreinigung inklusive Handtuchwechsel finde ich sehr angenehm. Insgesamt gibt es Vor- und Nachteile, die man bei der Buchung gut abwägen sollte. Für den Preis ist das Angebot in Ordnung, insbesondere wenn einem die Lage und die Rooftopbar wichtig sind. Die Zimmer könnten allerdings etwas moderner und sauberer sein.

（由 Google 翻译）我和三位游客一起去了酒店大堂，想看看考古遗址，顺便喝点饮料吃点小吃。我完全理解出于安全考虑，酒店需要对进入酒店的访客进行安检，毕竟这是私人场所。我承认，当被问及来访目的时，我没有立即停止询问，也接受这可能被视为无礼。 之后，我被要求登记。登记过程中，工作人员告诉我我的行为不妥。如果我的行为被误解为不尊重，我深表歉意。然而，尽管我道了歉，我们一行人还是被拒绝进入。我没有选择升级事态，而是向工作人员道谢后和同伴们离开了。 事后，我尝试通过电话投诉。其中一位自称经理的何塞·拉米雷斯先生在通话过程中挂断了我的电话。这种行为令人非常担忧。 我理解并尊重酒店严格的安保措施。然而，即便我们举止得体、配合良好，并且——据我和我的同伴们所说——态度也并无不敬之意，我们仍然被拒绝入内，尽管我们明确表示打算在店内用餐。我认为这种对待方式令人无法接受，并认为有必要对此进行正式调查。 我恳请贵方对此事展开调查，并采取适当措施，确保所有宾客和潜在客户都能得到专业且尊重的对待。 （原文） I visited the lobby with three tourists to check the archaeological site and have a drink and some snacks. I fully understand the need to screen visitors entering the hotel for security purposes, as it is private property. I acknowledge that I did not stop immediately when I was first asked about the purpose of my visit, and I accept that this may have been perceived as rude. I was then asked to register. During this process, the attendant told me that my behavior was unacceptable. I apologized if my actions had been interpreted as disrespectful. However, despite my apology, my group was denied entry. I chose not to escalate the situation, so I thanked the attendant and left with my group. Following this incident, I attempted to file a complaint by phone. One of the staff members involved, Mr. José Ramírez, who identified himself as the manager, hung up on me during the call. This behavior is highly concerning. I understand and respect the need for strict security protocols. However, even with discipline, cooperation, and a demeanor that—according to both myself and my group—was not disrespectful, we were still denied entry, despite our clear intention to consume food and beverages on the premises. I find this treatment unacceptable and believe it warrants a formal review. I kindly request that this incident be investigated and that appropriate measures be taken to ensure that guests and potential customers are treated with professionalism and respect.

（由 Google 翻译）2025年10月24日，我和妻子大约下午1点到达酒店。一位年轻男士接待了我们，并告知我们入住时间是下午3点。我们去酒店餐厅用餐，大约3点半返回时，被告知房间尚未准备好，无法分配；简而言之，直到下午4点我们才被分配到房间。我们被带到了117号房间。当天下午，房间停电了。我投诉后，他们给了我另一张房卡，声称读卡器出了问题，他们会派人来修理。同一位负责搬运行李的工作人员只刷了几次卡，但到了25日凌晨5点左右，读卡器再次出现故障，发出咔哒声并切断了房间的电源。我再次投诉，他们又给了我一张房卡，但这张卡也时好时坏；117号房间的灯光和空调系统不停地自动开关。由于住宿环境极其不适，我要求他们帮我们换到另一个房间（27102025），因为他们之前只派了行李搬运工，却说要派工作人员来解决问题。在一次投诉过程中，我注意到他们为新入住的客人提供免费早餐，于是我问为什么我和妻子没有享受到这项服务。他们的回答是随机的。我感觉……与其说是歧视，不如说他们甚至热情接待了我们，并提供了周到的服务，所以我才说是歧视，因为我们没有得到同样的待遇（我们是墨西哥人）。此外，我们通常在下午4点到5点之间回到房间，总是发现清洁人员还在打扫。我认为酒店员工对部分墨西哥客人漠不关心。位于墨西哥城危地马拉街16号的Catedral酒店的业主或合伙人需要进行专业且彻底的监督。他们不应该忽视员工，应该安排他们参加酒店服务和客户服务培训课程。他们似乎只雇佣一些有街头智慧或者在基础领域缺乏经验的人。他们急需送这些人去参加培训课程。注：这并非我第一次入住这家酒店。截至2025年10月24日，他们的服务一直很差。（酒店翻新过，但服务却形同虚设。）他们需要重新培训员工；他们的培训进度落后了。一家漂亮的酒店需要做到尽善尽美才能脱颖而出。好吧，这就是我的糟糕经历。关于以上情况，入住前务必询问清楚所有细节。我支付了4500元，两人一晚，不含餐食，只有一些小吃。至于免费早餐，我认为公司是提供的，但员工会决定谁能享受特殊待遇。至少我们在那里的住宿体验很糟糕。我认为你也应该检查一下房间；117号房非常糟糕，很多房间都需要修缮。 此致，JRCF。 （原文） El 241025 llegué junto con mi esposa aprox. 13hrs. Atendió una persona joven (hombre) comentando que el chekin era a las 15hrs. Fuimos a comer al restaurante del mismo hotel y a nuestro regreso aprox. 15:30 nos comentan que la habitación aún no la podían asignar por qué no estaba lista en fin hasta 16hrs. Nos hicieron la entraba cuarto 117, en el trascurso de la tarde se fue la luz o la energía eléctrica a mi reclamo me dieron otra tarjeta aluciendo fallas en el tarjetero y enviarían a una persona a repararla, la misma persona que ayuda con equipaje que solo le dió varios golpes pero en la madrugada como 5am del día 25 volvió a fallar haciendo chasquidos y dejando desenergizada la habitacion, volví a reclamar y de igual me dieron otra tarjeta que solo sirvió de igual manera por momentos es decir se Hiba y venía la luminosidad y el clima del cuarto 117. Hasta que por mucha incomodidad pedí por favor mejor nos cambiarán de cuarto (27102025), pues querian mandar a personal a reparar cuando en su momento solo enviaron a la persona que ayuda en maletas, en unos de mis reclamos me percató que a los que llegaban ofrecían desayuno de cortesía de igual reclamé por qué a nosotros (esposa y A mi) no habían ofrecido y la respuesta fue que era al azar yo sentí más que discriminación y hasta la bienvenida y atención esmerada les daban, a lo que alusi es por discriminación que no nos dieron esa atención (somos mexicanos) , de igual por lo regular regresábamos entre 16 , 17hrs y la persona del aseo siempre nos la encontramos aún haciendo limpieza. Yo creo que los empleados cayeron en apatía en atención a un sector del mismo mexicano, debe haber una supervisión profesional y esmerada los dueños o socios de ese hotel Catedral de la CDMX de la calle Guatemala 16, no deben descuidar a sus empleados mandar a cursos de hotelería y atención al cliente, se confían contratando con lo que traen de la calle o experiencias poco productivas de su rama basica o manden a curso les urge, nota: no es la primera vez que ocupo ese hotel hasta ahora (24102025)fallo en la atención y servicio, (le dieron su manito de gato al hotel 100 cien, pero atención 00 cero de nada) redireccionen se están saliendo del curso, un hotel bonito necesita el 100 por ciento para destacar, bueno esa fue mi mala experiencia. comento de lo que antecede pregunten bien antes del check in, haaa pagué 4500 por 2 personas por noche sin alimentos solo pelon, del desayuno de cortesía pregunten creo la empresa lo ofrece pero los empleados deciden a quien darle ese trato preferancial. Al menos nosotros tuvimos una mala estadía en ese lugar en comento, creo igual d ven revisar los cuartos el 117 muy mal posible muchos requieren manito. atte. JRCF.

（由 Google 翻译）员工非常友善，地理位置也很棒。大堂提供无限量供应的小吃、水和花生！ 早餐也很棒。 也许是因为我们是在亡灵节期间去的，到处都是警察，所以即使街上人很多，也感觉很安全。 （原文） 너무나 친절하고 위치도 좋다. 로비에 과자와 생수,땅콩 무한제공! 아침식사도 정말 훌륭했다. Dia de Muertos때 방문해서인지 사방에 경찰이 지키고 있어서 길거리에 사람이 엄청나게 많아도 안전했다

（由 Google 翻译）我非常喜欢这家酒店；它的理念很棒，地理位置优越，还有那只可爱的猫——总之，我们玩得很开心。但是，总会有些小问题。我们一直很有耐心，等着他们解决问题，但耐心也是有限度的。 问题是：他们以我未入住为由，多收了我一间房的费用。从一开始，我们就预订了两间房，并在前台用信用卡和借记卡付款，可他们还是以我未入住为由多收了我一笔费用。 前台工作人员总是试图歪曲事实，好像我们都是傻子一样。客服人员态度友好，但他们并没有解决问题。这家酒店或许是世界上最好的，但服务如此糟糕，我绝对不会推荐。 （原文） El hotel me encantó, el concepto esta super, no se diga la ubicación, el gato adorable, en general la pasamos bien. PERO, siempre hay algo. Hemos tenido paciencia y esperado a que me resuelvan el problema, pero hay límites. El problema: me cobraron una habitación de más argumentando un No show. Desde el inicio reservamos 2 habitaciones, lo pagamos en recepcion con tarjetas de credito y débito, y aun asi hicieron un cargo más por un supuesto No show. La gente de recepción trata de cambiar la situación para siempre tener la razón, como si uno fuera tonto. En atención al cliente hubo amable comunicación pero no resuelven. Puede ser el mejor hotel del mundo pero con ese servicio es CERO recomendable.

（由 Google 翻译）如果您计划前往墨西哥城，这家酒店绝对是您的理想之选！ 酒店分为两部分：面向大教堂的一侧和面向金字塔的一侧。选择面向大教堂的一侧，您将拥有绝佳的视野，以及配备超现代客房、阳台和屋顶酒吧的舒适环境。 早餐种类丰富，美味可口，而且员工热情友好！ 非常感谢Ana Velasquez、Carlos Huerta和Verónica Coahuila。你们尽心尽力满足了我们的所有需求，我们对此感激不尽！ 以后每次来墨西哥城，我们都会选择入住这家酒店。 （原文） Excellent choice if you're traveling to Mexico City! There are 2 sides of this hotel: Torre Catedral and Torre Pirámide. Choose the one facing the Cathedral and you'll have a great view with super modern rooms, balcony and rooftop bar. Breakfast is also awesome and varied and the staff is lovely! Many thanks to Ana Velasquez, Carlos Huerta and Verónica Coahuila. You guys helped us with every request we had and we really appreciate it! I don't think we'll ever stay anywhere else when we visit Mexico City.

（由 Google 翻译）地理位置绝佳，离宪法广场非常近。房间宽敞干净，酒店员工热情友好，乐于助人。酒店毗邻大教堂，景色美不胜收！强烈推荐！ （原文） Excellent location. Super close to the constitution plaza. Room was spacious and clean. Hotel staffs were friendly and helpful. The view was amazing as the cathedral is right next to the hotel! I highly recommended!

（由 Google 翻译）设施总体来说不错，虽然老旧，但维护不善。酒店虽然开业多年，但质量却在迅速下降。没有带顶棚的停车场，车辆暴露在阳光下，所以不要把易燃或易腐烂的物品留在那里，因为户外温度很高。早餐很美味。 （原文） Instalaciones en general bonitas antiguas Pero sin mantenimiento Se está deteriorando muy rápido el hotel a pesar de persistir por varios años. No tienen estacionamiento techado y los autos son expuestos al sol así que no dejen nada ahí flamable o perecedero por qué se calienta horrores por estar a la interperie. desayuno rico.

（由 Google 翻译）外观、花园以及前台的广告价格都给人留下了截然不同的印象。至少单人间很旧，浴室发霉，弹簧床垫很旧，电源插座甚至很危险。工作人员非常友好，地理位置优越且安全。 （原文） La fachada, jardines y el costo anunciado en recepción dan una expectativa muy diferente. Por lo menos la habitación sencilla es muy vieja, baños con moho y el colchón de resortes ya con sus años, los contactos de la luz son incluso peligrosos . El personal es muy amable y la ubicación es buena y segura.

（由 Google 翻译）早餐不错，健身房也不错，但每个房间只允许带两台设备，网速很差（5Mbps），而且一开始只提供两瓶水。如果你来这里出差，我不推荐这里。 （原文） El desayuno está bueno, hay GYM decente, pero, solo te dan a conectar 2 equipos por habitación, la velocidad del internet es malísima (5Mbps), y solo te dan 2 botellas de agua al inicio. Si vienen por trabajo, no recomiendo este sitio.

（由 Google 翻译）我非常喜欢这家酒店的地理位置；它靠近许多很棒的餐厅，包括街角的Casa de Toño餐厅。我很喜欢这里；它非常安全，而且靠近各种旅游景点。房间有点老旧，电视是有线电视，不是智能电视。不过，房间里有风扇。酒店提供免费Wi-Fi。总之，我很喜欢这里，虽然我觉得他们应该稍微翻新一下房间，但这并没有影响我的入住体验；我睡得很好。 （原文） Me gusto mucho la ubicación, esta cerca de muchos restaurantes muy buenos incluidos la casa de toño que está en la esquina. Me encanto el lugar es muy seguro y cercano a distintos puntos de turismo. Las habitaciones si estan un poco anticuados, la tv es de cable no es smart tv. Y tienen ventilador. Si tienen WiFi gratis. En resumen si me gusto aunque creo que si deberían de remodelar un poquito las habitaciones pero no afecta en la estadía descanse muy bien.

（由 Google 翻译）酒店地理位置优越，距离改革大道仅一个街区，距离独立天使纪念碑也只有三个街区。一楼的花园景色优美。然而，房间却令人失望。房间很小，最糟糕的是，它们非常破旧。 （原文） El hotel está en una locación muy buena, a una cuadra de Reforma y a tres del Angel. Los jardines del primer piso son hermosos. Sin embargo, los cuartos dejan mucho que desear. Son pequeños, pero lo peor es que están muy deteriorados.

（由 Google 翻译）这是一家古老而迷人的酒店，但房间非常 X。值得的是它的位置，因为您距离 Renovation 只有一个街区，而且非常靠近标志性的地方，如天使、革命纪念碑、索卡洛广场、Bellas Artes 等。 （原文） Es un hotel viejo y con encanto pero las habitaciones están muy X. Lo que lo vale todo es la ubicación porque estás a una cuadra de reforma y muy cerca de lugares iconicos como el Ángel, el Monumento a la Revolución, el Zócalo, Bellas Artes, etc.

（由 Google 翻译）酒店环境非常漂亮，地理位置也很中心，但是有些方面可以大大改进，比如枕头不舒服，食物也不太好吃。 （原文） La finca es muy bonita y el lugar es muy céntrico, sin embargo hay cosas que pueden mejorar mucho, como las almohadas que son incómodas y la comida no es nada rica.

（由 Google 翻译）古色古香的小酒店，有着时尚的氛围。工作人员很友好，但当我到达时，还没有完全准备好我的预订。大堂色彩缤纷，装饰精美。房间有点贫瘠，空调也不好用。浴室有一个令人印象深刻的淋浴喷头，水压和温度都很好。浴室里的水槽一直积水并且排水缓慢。床相当舒适，窗帘提供了几乎遮光的体验，让您在早上慢慢地从床上滚起来。早餐供应至中午，这是一个额外的好处。鉴于早餐是自助式的，我对早餐的质量感到惊喜。鸡蛋和早餐玉米片很美味，他们还提供各种鲜榨果汁。总的来说，这是我们在这座城市的第一晚住宿的好地方。位置非常中心，可以轻松前往附近的几家美味餐厅和交通。 ;) （原文） Quaint little hotel with trendy atmosphere. The staff was friendly but not completely prepared with my reservation when I arrived. The lobby was colorful and well decorated. The room was a bit barren and then A/C didn't work well. The bathroom had an impressive shower head with good water pressure and temperature. The sink in the bathroom kept holding water and draining slowly. The bed was reasonably comfortable and the shades offered nearly blackout experience for a slow roll out of bed in the morning. The breakfast is offered until noon which is a bonus. I was pleasantly surprised by the quality of the breakfast given that it was buffet style. The eggs and breakfast nachos were delicious and they also offered a variety of fresh squeezed fruit juices. Overall, it was a decent spot to stay for our first night in the city. The location was pretty central and easily accessible to several tasty restaurants and transit nearby. ;)

（由 Google 翻译）这里的位置和房间都很棒。非常干净，维护得很好，空调很棒。我在这里住了六晚，感觉很舒服。 它靠近酒吧，所以有一点噪音，但我发现如果我睡觉时把窗户关上，窗户就能阻挡大部分噪音。睡得很舒服！ 酒店位于 Zona Rosa 的中心，是您在墨西哥城大部分景点的中心。 这里的无线网络也很好。经过一天的观光后，我可以轻松地将所有假期照片上传回云端。 只有一点。淋浴虽然很大，但冷热水有点难以控制。除此之外一切都很棒！ （原文） Great location and rooms here. Very clean and well kept, with great air conditioning. I stayed for six nights and felt very comfortable here. It is next to bars so there is a bit of noise but I found that the windows blocked majority of noise if I kept them closed when I went to bed. Very comfortable sleep! The hotel is in the middle of Zona Rosa and central to most things you want to do in Mexico City. The WiFi here is good as well. Have had no trouble uploading all my holiday pics back to the cloud after a day of sight seeing. Only one minor point. The shower, while huge is a bit hard to control the hot and cold water. Other than that everything was fantastic!

（由 Google 翻译）很棒的员工。房间的价格令人难以置信。我喜欢巨大的浴室、沙发和扬声器系统！这是所有同性恋夜生活活动的中心。真是个好地方。我非常同意我得到的建议，那就是住在较高的楼层，这样你就听不到街道的噪音。我想说4+就很好了。 （原文） Amazing staff. Rooms are unbelievable for the price. I loved the huge bathroom, couch and speaker system!! And it is in the middle of all the gay night life action. Such a great place. I so agree with a recommendation I got which was to be on a higher floor so you don't hear the street noise. I would say 4+ is good.

（由 Google 翻译）酒店位于 Zona Rosa，周围遍布餐厅、酒吧和同性恋夜生活场所。尽管喧闹，但房间很大，也很安静。它距地铁和地铁仅几个街区，出行十分方便，还提供无数酒吧、餐厅、商店、兑换处，可满足各种口味。 工作人员非常细心，我们的房间完美、干净、舒适（床、羽绒被、枕头），空调运转良好。 唯一的缺点是淋浴从上面漏水（只需要更换一个部件，即使如此，水又充足又热），而且由于玻璃墙，浴室的灯在晚上使用时会照亮房间。 我推荐并且会回去。 （原文） O hotel fica na Zona Rosa, cercado de restaurantes, bares e também opções da noite gay. Apesar do agito, o quarto é bem grande e muito silencioso. Está a poucas quadras do metrô e do metrobus, tornando fácil a locomoção, e também oferecendo inúmeras opções para todos os gostos de bares, restaurantes, lojas, casas de cambio. A equipe foi super atenciosa, nosso quarto estava perfeito, limpo, confortável (camas, edredon, travesseiros), ar condicionado funcionando perfeitamente. Como pontos negativos, apenas o chuveiro, que vazava por cima (precisa apenas trocar uma peça, e mesmo assim a água estava abundante e quente) e o fato da luz do banheiro iluminar o quarto se utilizado durante a noite devido a uma parede de vidro. Eu recomendo e voltaria.

（由 Google 翻译）地理位置优越。很棒而且乐于助人的员工。您将身处玫瑰区的中心。是的，这里是所有活动发生的地方，您可以听到街道上的音乐和活力。关上窗户，你就会没事的。性感的房间。我在那里生病了，前台非常贴心。如果您对由出色的私人导游带领的旅行感兴趣，请询问威利。他很出色。直到下次。 （原文） Great location. Great and helpful staff. You’ll be in the middle of Zona Rosa. Yes it is where all the action happens and you can hear the music and the energy from the streets. Close the window and you’ll be fine. Sexy rooms. I got sick there and the front desk were extremely caring. If you’re interested in a tour with an amazing private guide ask for Willy. He is exceptional. Until next time.

（由 Google 翻译）酒店总体不错，但有些细节有待改进。如果你睡得很浅，最好不要预订这家酒店，因为它位于一条充满酒吧的街道上，尽管有双层玻璃，但你还是可以听到很多音乐。房间很棒，宽敞而现代。此外，酒店总是一尘不染。离一切都很近。 （原文） El hotel en general está bien pero hay detalles que podrían mejorar. Si eres de sueño ligero mejor no reserves el hotel ya que se encuentra en una calle repleta de bares y pese a tener doble cristal se oye bastante la música. Las habitaciones estan genial, son enormes y modernas. Además el hotel siempre está impoluto. Muy cerca de todo.

（由 Google 翻译）酒店总体还算可以接受。它位于墨西哥联邦区所谓的粉红区，靠近独立纪念碑，距离美丽的改革大道仅数米之遥。从酒店您可以轻松搭乘交通工具前往参观​​城市的名胜古迹。酒店工作人员很友好。房间的清洁度是可以接受的。自助早餐很好，但还可以更丰富、更多样化。 缺点是：位于夜生活场所，音乐吵闹，晚上难以休息；虽然附近有很多吃饭的地方，但它没有餐厅。它也没有货币兑换服务，但两个街区外有一家兑换所。 （原文） El hotel en general es aceptable. Se encuentra ubicado en la llamada zona rosa del distrito federal de México cerca del monumento a la independencia y a metros de la bella avenida de la Reforma. Desde el hotel se puede acceder fácilmente a medios de transporte para visitar los sitios de interés de la ciudad. El personal del hotel es amable. La limpieza de las habitaciones es aceptable . El desayuno buffet es bueno pero podría ser más abundante y variado. Como aspectos negativos pueden destacarse: que se encuentra en una zona con lugares de diversión nocturna con música a alto volumen que dificulta el descanso durante la noche; no tiene restaurante aunque hay diversos lugares para comer muy cerca. Tampoco tiene servicio de cambio de dinero, pero a dos cuadras hay una casa de cambio.

（由 Google 翻译）房间非常宽敞，但遗憾的是，高速公路和过境道路的噪音24小时都很大。酒店允许携带宠物狗入住，但宠物狗的叫声可能会让人感到烦扰。工作人员友好且乐于助人。 （原文） Zimmer sind sehr groß aber leider ist der Lärm von der Autobahn und der Transitstrasse 24/7 sehr laut. Das Hotel gestattet auch Hunde im Hotel und auch das bellen kann störend werden. Das Personal ist nett und hilfsbereit

（由 Google 翻译）很棒的酒店，就在波朗科，很安静。房间大小合适，可以放一张婴儿床。价格有点贵。我们很喜欢早餐，尤其是Oscar的服务！他应该加薪。我们的司机Mauricio在墨西哥的交通拥堵中表现也很棒。很想再来。 （原文） Great hotel, right in Polanco where it is quiet. Rooms have good size and room for a baby bed. It’s a bit pricey. We loved breakfast, especially with the service from Oscar! He deserves a raise. Mauricio our driver was also great through the Mexican traffic. Would love to come back.

（由 Google 翻译）谢谢你的解决方案。希望我这次在酒店住得愉快。不过，这本来不应该发生的。好在问题已经解决，提升了客户体验。// 小心！他们在网站上发布虚假价格，而且根本不兑现。没有解决方案，也没有责任追究。我不得不在最后一刻预订其他地方。非常不专业。我不推荐这家酒店。 （原文） Thanks for the solution. I hope to enjoy my stay at the hotel. However, this shouldn't have happened. The good thing is that it was resolved, which improves the customer experience. // Beware! They post fake prices on their website and don’t honor them. No solution, no accountability. I had to book elsewhere at the last minute. Very unprofessional. I do not recommend this hotel.

（由 Google 翻译）服务很棒。房间宽敞，员工友好，地理位置优越。 包含的早餐也不错。唯一我不喜欢的是餐厅的菜单。 （原文） Excelente servicio. Habitaciones espaciosas, el personal amable y ubicación buena. El desayuno que incluye también esta bien. Lo único que no me gustó fue el menú del restaurante.

（由 Google 翻译）非常令人愉快的酒店，房间很大，有阳台。有史以来最好的空调！ 非常好的员工！ 自行车 Ecobici 位于左侧 240 米处，右侧 250 米处 — 完美！ Oxxo 迷你市场旁边有一个自行车停放处。街对面还有另一个迷你市场！ 漂亮的屋顶露台设有温水游泳池。健身和水疗中心。非常舒适的大堂提供咖啡、茶和苹果。一切“免费”——就像住在酒店一样免费！ 😉😃😎🇲🇽 （原文） Very pleasant hotel with large rooms with balcony. Best airco ever! Very nice staff! Bicycles Ecobici in 240 meter to the left and 250 meters away to the right --- perfect! One bicyle-cstand next to Oxxo ... mini market. There's another mini-mini-market across the street! Nice rooftop terrace with heated swimmingpool. Fitness and Spa. Coffee, tea and apples in the very cozy Lobby. Everything "Free" --- as in free if you stay in the hotel! 😉😃😎🇲🇽

（由 Google 翻译）我在教室里培训了几天，所以很困难。他们应该有带投影仪的合适设备。我们还买了餐包。第一天很糟糕。我们讨论了一下，情况改善了很多。 （原文） Estuve en el salón días por capacitación, por eso costó deberían tener una instalación adecuada con proyector. También compramos paquetes de comida. El primer día estuvo terrible, lo comentamos y mejoro mucho

（由 Google 翻译）酒店设施齐全，位置优越，服务一流。 （原文） Hotel com ótima estrutura, muito bem localizado e excelente serviço.

（由 Google 翻译）这家酒店太棒了！从入住到退房，一切都让我非常满意，希望很快能再次入住。员工超级友好，效率也很高。房间很不错，不过如果房间朝向街道的话会有点吵（这也是房间被评为四星级的原因）。酒店大堂咖啡厅免费提供小吃、三明治、软饮和啤酒。早餐是现点现做的，而且非常美味。服务也无可挑剔。真是个惊喜的发现！ （原文） This hotel is amazing! I loved everything about it from the check-in to departure, and hope to return soon. The staff are super friendly, and very efficient. The bedrooms are nice, albeit a bit noisy if street-facing (the reason for the 4* room rating). Their lobby cafe serves snacks, sandwiches, soft drinks and beer at no additional cost. Their breakfasts are cooked to order, and delicious. Service is excellent. What a great discovery!

（由 Google 翻译）员工是我见过最好的，非常友善热情，服务周到细致。我住过这家酒店大概十几次，每次都很满意。床很舒服，房间也很安静，这在墨西哥城很难得。早餐非常棒。酒店位置优越，靠近历史中心的所有景点。 （原文） Best staff ever, very kind, friendly, and go above and beyond. I've stayed there maybe a dozen times and have never been disappointed. Beds are comfortable, rooms are quiet, which can be rare in Mexico City. The breakfast is amazing. Location is close to all the sites of the historic center.

（由 Google 翻译）我在墨西哥城历史中心酒店 (Hotel Histórico Central) 度过了一段美好的时光。从抵达的那一刻起，工作人员就非常友好周到，总是面带微笑，随时准备提供帮助。 酒店地理位置优越，位于历史中心的核心地段，距离佐卡洛广场和大都会大教堂等标志性地标仅几步之遥。客房舒适干净，装饰精美，现代与历史的巧妙融合令人着迷。 酒店的一大亮点是包含的早餐，提供各种新鲜美味的优质餐点。此外，酒店全天 24 小时供应的免费咖啡更是锦上添花。 我强烈推荐这家酒店给所有来墨西哥城的游客。卓越的服务、舒适的环境和优越的地理位置使其成为一个无与伦比的选择。 （原文） Tuve una experiencia maravillosa en el Hotel Histórico Central en la Ciudad de México. Desde el momento en que llegué, el personal fue increíblemente amable y atento, siempre dispuesto a ayudar con una sonrisa. La ubicación es perfecta, en el corazón del centro histórico, a pocos pasos de lugares emblemáticos como el Zócalo y la Catedral Metropolitana. Las habitaciones son cómodas, limpias y bien decoradas, con una combinación encantadora de modernidad y toques históricos. Uno de los aspectos destacados fue el desayuno incluido, con una variedad deliciosa de opciones frescas y de calidad. Además, el café gratuito disponible las 24 horas es un detalle que se agradece. Recomiendo encarecidamente este hotel a cualquiera que visite la Ciudad de México. Su servicio excepcional, comodidad y excelente ubicación lo convierten en una opción inmejorable.

（由 Google 翻译）酒店看起来很漂亮，位于市中心，如果是 CDM 的话，不太推荐，但很多地方都可以步行，所以对于第一次来的人来说还不错。酒店旁边的第一个街区很危险，他们会抢劫外国人，但酒店没有警告我们。早餐很棒，是现点现做的，但我们对服务和房间非常不满意，我们付了 150 多美元，房间却没有窗户！更不用说走廊里有多吵了，因为人们整晚都在摔门。经过 13 个小时的飞行，我们早上 8 点才到达，我们要求提前入住。我们被拒绝了两次，并被告知我们可以尽快入住，但需要额外支付 70 美元。当我们终于拿到房间时，房间没有窗户，对于我们支付的金额来说，这真是太令人震惊了！但我们太累了，什么也抱怨不了。退房时，我们表达了对房间的极度不满，结果被告知“下次再打给我们，我们会给您安排更好的房间”。 不会有下次了，这可不是酒店业解决问题的方式。我因为工作原因经常去酒店，所以应该知道这一点。 （原文） The hotel looks lovely and it is in the heart of the city center, which in case of CDM is not really a recommendation, but you can go to a lot of places on foot, so probanly OK for the first timers. The very first neihgbourhood next to the hotel is dangerous and they rob foreigners, but the hotel did not warn us. The breakfast is fantastic and made to order, but we have been deeply unhappy about the service and the room we got, which we paid over 150 dollars and it was without a window! Not to mention how it was noisy in the corridor as people were banging doors throughout the night. Having arrived after a 13 hour flight at 8 a.m.. we have asked for an earlier check in. We were refused twice and told we could check in asap for additional 70 dollars. When we finally got the room, it was without a window, which for the amount of money we paid was a shocker! But we were too tired to complain. Upon check out we expressed our extreme displeasure with the room, only to be told "give us a call next time and we will get you a better room" There will be NO BEXT TIME and this is not the way you fix an issue in hospitality. And I should know as I visit hotels for work.

（由 Google 翻译）我们在中央历史酒店的住宿体验简直棒极了！酒店员工非常热情友好，乐于助人——他们甚至还帮我们规划了金字塔之旅，让我们的旅程更加精彩。食物美味可口，服务、清洁度和地理位置都无可挑剔。这家酒店的一切都超出了我们的预期。下次来乌干达旅行，我一定会再次入住！ （原文） Our stay at Hotel Histórico Central was absolutely amazing! The staff were incredibly kind and helpful — they even assisted us in planning a trip to the pyramids, which made our visit even more special. The food was fantastic, and the service, cleanliness, and location were all top-notch. Everything about this hotel exceeded our expectations. I will definitely stay here again on my next trip!

（由 Google 翻译）地理位置优越，餐饮和服务都很棒。员工友好热情。房间很现代，冰箱里有饮料，还有咖啡机可以制作意式浓缩咖啡。向那些想在历史悠久的墨西哥城体验最佳体验的游客推荐Hotel Historico！他们还有3小时的历史徒步之旅，非常享受。 （原文） Great location, food and service. Friendly staff. The room is modern and serviced with drinks in the refrigerator and a coffee machine for esspresso. Recommend Hotel Historico to travelers seeking the best experience in historical Mexico City! Also enjoyed their 3 hour history walking tour.

（由 Google 翻译）酒店地段非常好。接待服务非常热情。只有几个小缺点：外面的灯整晚都照进来。马桶堵塞了。他们很快就疏通了。清洁女工不肯留下免费的水。空调运转不正常。我们通知了前台，他们答应派人来，但最终没来。不过酒店很棒。我一定会再来的。 （原文） El hotel está en una muy buen área. La bienvenida muy bonita. Solo unos cuantos inconvenientes la luz de afuera entraba toda la noche. El baño se tapó. Lo destaparon muy rápido. La señora de la limpieza no dejaba agua, que era gratis. El aire no funcionaba bien se le avisó ala recepción y quedaron de mandar a alguien y nunca llegó. Pero el hotel es muy bonito definitivamente volvería.

（由 Google 翻译）我们非常喜欢这家酒店！它位于风景优美的康德萨街区。房间和公共区域宽敞、现代、一尘不染。工作人员非常友好，为我们提供了很棒的游玩和用餐建议，这对我们来说尤其有帮助，因为这是我们第一次来墨西哥城。强烈推荐！ （原文） We loved our stay at this hotel! It’s located in the beautiful neighborhood of Condesa. The rooms and common areas are spacious, modern, and spotless. The staff was incredibly friendly and offered great recommendations on where to go and what to eat, which was especially helpful since it was our first time in Mexico City. Highly recommend it!

（由 Google 翻译）我们在康德萨安达仕酒店度过了一段美好的时光，绝对会再次入住。我们一到酒店，就感受到了宾至如归的热情好客。马科斯帮我们搬行李，还给我们推荐了附近很棒的墨西哥卷饼。我们住在15楼，完全没有城市噪音。有一天晚上，我们听到了屋顶酒吧传来的音乐声，但声音很小。房间很舒适，可以欣赏到美丽的城市景观。床也很棒，客房服务每天都会提供大量的瓶装水。我们非常喜欢包含在预订中的早餐。玛尔塔和所有工作人员都记得我们的名字和我们喜欢的咖啡，这真是太好了，也很热情。酒店自助餐选择丰富，我们点的每道菜都很棒。有一天晚上，我们去了屋顶喝酒——氛围很棒，人们很友善，饮品也很美味！这个街区非常适合步行，我们总是感到很安全。 （原文） We had a fantastic stay at the Andaz Condesa and would absolutely stay here again. As soon as we arrived, everyone was very gracious and friendly. Marcos helped us with our bags and gave us great recommendations for tacos around the neighborhood. We were on the 15th floor and had no issues with city noise. We could hear a bit of the music from the rooftop bar one night, but it was very minimal. The room was comfortable with a beautiful city view. The bed was great, and room service came everyday with plenty of bottled waters. We really enjoyed the breakfast which was included in our booking. Marta and the entire staff remembered our names and coffee preferences which was really lovely and welcoming. They have a huge buffet selection, and everything we tried was great. We went up to the rooftop one evening for drinks- very cool vibes, nice people, and delicious drinks! The neighborhood is very walkable, and we always felt safe.

（由 Google 翻译）虽然我一直以来都很喜欢安达仕酒店，但这次入住体验却未能达到该品牌一贯的高标准，这真是令人遗憾。 值得一提的是，服务人员的服务非常出色——非常友好、周到、热情，这大大提升了整体体验。 然而，房间和设施方面存在一些持续存在的问题，导致入住体验不太舒适： * 噪音：我被安排的房间位于一楼，紧邻一条繁忙的街道。这导致白天和晚上都存在严重的噪音污染，令人难以休息。我强烈建议酒店在这些临街的房间安装双层玻璃窗，以缓解这个问题。 * 维护问题： * 空调运行不正常，温控器旁边提供的使用说明二维码链接的文档无法访问。 * 浴室排水缓慢，每次淋浴时地板上都会形成明显的水坑。 虽然员工的友好态度值得五星好评，但房间内严重的维护和噪音问题最终影响了入住体验。我希望这些结构性问题能够得到解决，以使该酒店符合我对安达仕的卓越期望。 （原文） While I'm generally a big fan of Andaz properties, this particular stay unfortunately didn't live up to the brand's usual high standard. On a positive note, the service staff were truly exceptional—very friendly, attentive, and welcoming, which significantly enhanced the overall experience. However, several persistent issues with the room and amenities made the stay uncomfortable: * Noise Level: The room I was assigned was on the ground floor, situated right next to a busy street. This resulted in excessive noise pollution both day and night, making it difficult to rest. I highly recommend the hotel install double-paned windows in these street-facing rooms to mitigate this problem. * Maintenance Issues: * The air conditioning unit did not function properly, and the QR code provided next to the thermostat for instructions was linked to an inaccessible document. * The bathroom drainage was slow, causing a noticeable puddle to form on the floor during every shower. While the staff's friendliness deserves five stars, the significant maintenance and noise problems in the room ultimately detracted from the quality of the stay. I hope these structural issues can be addressed to bring this property in line with the excellent standard I expect from Andaz.

（由 Google 翻译）我已经在这家酒店住过两次了，第一次住了六晚，第二次只住了一晚。酒店地理位置优越，步行几分钟即可到达时尚的康德萨区，那里汇聚了众多餐厅、咖啡馆和商店，以及风景秀丽、宁静祥和的墨西哥公园；此外，步行不远即可到达迷人的罗马区，那里还有更多高品质的餐饮和购物场所。乘坐出租车几分钟即可到达市中心，即使在高峰时段，交通也不会成为大问题。酒店打扫得一尘不染（清洁工非常友好热情；他们找到了我们第一次入住时遗落的充电器和适配器，并帮我们保管到下次入住）。房间设计精美，应有尽有，甚至更多（例如 Byredo 的沐浴用品、优质的体重秤）。第二次入住时，我们的房间略显陈旧：水槽上积满了碎屑，卫生纸架也挂了起来。早餐种类丰富，品质上乘，我尤其喜欢新鲜的水果和鸡蛋台。工作人员会花时间记住你的名字，让你感受到他们付出的额外努力。酒店健身房无疑是我见过的设备最好的，所有器械都是全新的，一尘不染，而且你需要的哑铃、地垫等等一应俱全。我会早上6点去，这样可以避开拥挤的人潮（健身房和隔壁的蒙德里安酒店共用），也避开他们从早上6点50分开始播放的喧闹音乐。我们的行程安排很满，没时间去享受那个小泳池，但我们还是看了看：与其说是游泳池，不如说是优雅屋顶酒吧的背景装饰。希望我们能很快回到墨西哥城，我会毫不犹豫地再次预订这家美丽的酒店。 （原文） Stayed at this hotel twice now, the first time for six nights and the second just for one. The location is unbeatable, a few minutes walk to the restaurants, cafes and shops that chic Condesa has to offer, as well as the lovely and serene Parque México; also, a short walking distance to charming Roma and many more opportunities for quality dining and shopping. A taxi would take us to the centre in a few minutes and the traffic even at rush hour was not a big problem. The cleaning is spotless (and the cleaners very kind and helpful; they found the charger and adaptor we left behind the first time and kept it for us until our next stay). The rooms are extremely well designed, and have everything you require and more (bath products by Byredo, excellent bathroom scales). The second time we stayed, our room was a tad more tired: there were quite a few chips on the sink and the toilet roll holder was hanging. Breakfast is very varied and high quality, I particularly loved the fresh fruit selection and the eggs station. The staff take the time to learn your name so that you feel they go the extra mile. The hotel gym is undoubtedly the best equipped I have come across, all the machines are new and spotless, and there is everything you need in terms of free weights, floor mats etc. I would go at 6am to avoid the crowd (the gym is shared with Mondrian hotel next door) but also the loud music they enjoy playing from 6:50am onwards. Our full program didn’t allow us time to enjoy the small pool but we had a look: not so much a swimmer’s pool than background decor to the elegant rooftop bar. Hopefully we can return to Mexico City soon and I would not hesitate to book again this beautiful hotel.

（由 Google 翻译）很棒的酒店，地理位置优越。超热水淋浴，床也很舒服。唯一的缺点是，我们能听到门外的一切动静，以及窗外汽车的轰鸣声。如果您睡眠浅，请多加注意。 （原文） Great hotel in a great area. Super hot shower and comfy bed. Only downsides were we could hear everything through the doors and the cars outside the window. If you are a light sleeper, take caution

（由 Google 翻译）很棒的酒店，设施一流。酒店内的水疗中心和先进的健身中心非常棒。每天早晨的自助早餐美味可口，服务周到友好。浴室的设施也升级了，房间里的唱片机也提升了档次！ （原文） Great hotel with fantastic amenities. On site spa and state of the art fitness center were awesome. Lovely breakfast buffet each morning with such attentive and friendly service. Amenities in the bathrooms were upgraded and the record player in the room was an elevated touch!

（由 Google 翻译）我在这家地理位置优越的酒店度过了愉快的时光。工作人员热情友好，房间干净舒适，所有我需要的东西都在步行距离内。地理位置优越，方便快捷地探索这座城市。 预订网站上列出的一些设施，例如泳池，要么无法使用，要么与描述不符，这令人失望。不过，我很乐意再次入住这里。 （原文） I had a pleasant stay at this well-located hotel. The staff were friendly, the room was clean and comfortable, and everything I needed was within walking distance. The location made exploring the city easy and convenient. There were a few amenities listed on the booking website, such as the pool, that were either unavailable or not as described, which was disappointing. However, I would happily stay here again.

（由 Google 翻译）我希望一家五星级酒店至少配备一台迷你冰箱和一台微波炉。我们的房间（标准大床房）里有一个迷你吧，但他们告诉我们那不是冰箱，而是一个显示室温的柜子（我不明白为什么要有那样的柜子）。浴室水槽设计得不太好，水龙头离水槽最远的一侧很近，所以每次洗手时，水都会溅得到处都是。此外，无论淋浴喷头的档位如何，淋浴间外的地板上都会积水，所以洗完澡后，淋浴区外总是有一滩水。床垫和枕头都很好——没什么可抱怨的。工作人员很棒，交谈愉快，乐于助人。 （原文） I would expect a 5 star hotel to have at least a mini fridge and a microwave. We had a mini bar in the room (standard king), and were told that it was not a fridge, but rather a cabinet with the room temperature (not sure what was the point of having a cabinet like that). Bathroom sink is not designed well, the faucet is very close to the farthest side of the sink, so every time you wash your hands, water splashes all over the place. On top of that, water pools on the floor outside of the shower regardless of the shower head setting, so there is always a puddle outside of the shower area after taking a shower. Mattress is pretty good along with the pillows - no complaints there. Staff was great, pleasant to talk to and accommodating.

（由 Google 翻译）总体来说，住宿体验非常好，员工热情友好，酒店本身也很棒。唯一的缺点是噪音控制——虽然问题不大，但有一天晚上我被门外的狗和其他客人的噪音吵醒了，可能是因为我比较敏感，窗户也一样。我仍然会推荐这家酒店，因为它的位置和员工都很棒。 （原文） Overall very good stay, lovely staff and great the property itself is lovely. The only downsides is the noise control - it wasn’t a major issue but I was woken up one night by a dog and other patrons making noise outside the door likely it is my sensitivity and likewise the windows. I would still recommend this hotel as the location and staff are wonderful.

（由 Google 翻译）夜班经理Eric在我们长途飞行后照顾我们。我们非常感激，他真的非常友善。酒店非常时尚，环境优美。户外早餐和服务都很棒。谢谢你，Eric！ （原文） Eric - the night manager took care of us after a long and hard flight. We are very grateful and he was so kind. The hotel is very trendy and nice. Great outdoor breakfast and service. Thank you, Eric!

（由 Google 翻译）我们在这家酒店度过了愉快的9晚，我们非常喜欢它地处中心位置，却又没有地处旅游区中心的那种喧嚣感。附近有很多商店（包括药店和杂货店）和餐厅，步行即可到达，非常满足我们的所有需求。与我们沟通的工作人员都非常友善且乐于助人。我们的体验非常棒——强烈推荐！ （原文） We enjoyed 9 nights at this hotel and we loved the central location of it but without all the hectic feel of being right in the middle of the tourist areas. There are a lot of stores (including a pharmacy and grocery store) and restaurants nearby that are walkable so that met all our needs very well. The staff members we communicated with were all incredibly kind and helpful. Our experience was wonderful - highly recommend!

（由 Google 翻译）这是我和朋友们第一次来墨西哥城，我们选的酒店和地理位置都堪称完美。酒店干净整洁，员工友好热情，房间大小适中，足以容纳我们四位女士。我们在酒店里和附近散步都感到很安全。这家酒店还有一个优点，就是它和另一家酒店相连，可以去屋顶参观，还可以享用饮料和食物。如果我再来墨西哥城，我还会住在这里。 （原文） This was my friends and I first time in Mexico City and we picked the perfect hotel and location. It was clean, friendly staff, nice sized rooms to accommodate all four of ladies. We felt safe inside and walking around the neighborhood. A plus to this hotel is that it’s connected to another hotel where you can visit the rooftop and have drinks and food as well. If I came back to CDMX this is where I will Be staying.

（由 Google 翻译）最好的，作为美国运通商务卡持有者，我享受到了皇室般的待遇。无论是在晚上外出后需要，还是只是想在充满青春气息的ROMA/Condesa推荐最佳餐厅，都能享受到最棒的礼宾服务。作为西班牙语母语人士，一开始用英语和工作人员交谈时，我笑得很开心，他们肯定能处理好任何事。哦，对了，客房服务人员在忙碌的夜晚/客房服务后的第二天早上给我留下了800比索的零钱。太棒了。房间很舒适。住宿很舒服。 （原文） The best of the best, I was treated like royalty as an Amex Business cardholder. Had the best concierge service when needed after a night out, or simply needing recommendations on the best places to dine in the youthful place that is ROMA/ Condesa. Definitely had a laugh talking to the staff at first in English as a native Spanish speaker, they sure can handle anything thrown at them thats for sure. Oh and when the room service peoples left out like 800 pesos i left in between the sheets after a busy night out/ morning after room service. Awesome. Comfy rooms. Comfy stay.