Woodbridge中30个最佳早餐和早午餐

（由 Google 翻译）安吉拉非常粗鲁，从一开始就态度恶劣。当她问我们吐司（餐点自带）会不会送来时，她告诉我们没点。当她说是随餐送来时，她又让我们态度好一点。我们问她能不能再好一点，她却大声喊“不”。真是令人作呕。 感谢总经理布兰卡过来帮我们处理一切！总经理很棒——安吉拉太差劲了。 （原文） Angela was incredibly rude and had an attitude from the beginning. When asked if our toast was coming (that comes with the meal) she told us we didn’t ask for any. When told that it comes with it she told us to be nicer. When we asked if she could be nicer she loudly yelled NO. Disgusting behavior. Thank you to general manager Blanca coming over and handling everything for us ! Gen manager is great-Angela SUCKED.

（由 Google 翻译）所以今天早上我去了伍德布里奇的这家餐厅吃早餐。我对食物的清洁程度非常失望。首先，服务员用一个脏兮兮的不锈钢水壶给我端来了泡茶的热水。水壶外面溅满了干涸的白色液体（看起来像牛奶）。我指着水壶说，我们吃饭是用眼睛看的，这很不好看。她道了歉，并提出换一瓶……她也确实换了。吃饭的时候，我看了看她端上桌的蜂蜜罐。蜂蜜瓶外面也有一些干涸的白色液体（见附图）。这时，我不禁纳闷我的盘子和餐具有多干净，厨房有多干净。我完全没有胃口。离开餐厅前，我要求和店长谈谈。我礼貌地告诉经理，他们端来了脏东西。在餐厅吃饭时，这种行为真是让人倒胃口。经理只是说了一句“好的，谢谢”。她没有解释，没有道歉，除了“好的，谢谢”什么也没说。这太令人无法接受了。 你又失去了一位顾客。再见，鲍勃·埃文斯。你好，Cracker Barrel。 （原文） So this morning I went to Woodbridge location for breakfast. I was very disappointed with the cleanness of the food items. First of all the waitress brings my hot water for tea in a dirty stainless steel carafe. It had white splashes of dried liquid (looked like milk )all over the outside of it. I pointed it out to her and said we eat with our eyes first and this is not appealing. She apologized and offered to exchange it for another... which she did. While eating I looked at the jar of honey she had also brought to the table. It too had something white and dried on the outside of the bottle ( see picture attached). At this point I am wondering how clean is my plate and silverware and how clean is the kitchen. I loss my appetite. Before leaving the restaurant I asked to speak to the store manager. I told the manager in a kind way about the dirty items that were brought to my table. And how this is a complete turn off when eating in a restaurant. All the manager said was "okay thanks" . She gave no explanation, no apologies , nothing except "okay thanks". This is unacceptably. You have just lost another customer. Goodbye Bob Evans. Hello Cracker Barrel .

（由 Google 翻译）更新：我又试了一次。永远听从你的直觉。一切都很冷，而且需要很长时间。 今天是我们的日子；上次我们去这个地方。当减肥百事可乐是膳食中最好的部分时，您就知道自己有问题了。我们不断给予机会，希望情况会更好，但似乎总是令人失望。我们花了一个小时才拿到食物，我知道这是厨房的错。但女服务员似乎忘记了我们。并为一些人补充初始饮料。女主人看到我们举手，就跳上去帮助我们。食物太糟糕了，我把大鸡蛋早餐寄回来了。我要了奶酪炒鸡蛋，我得到了上面撒有碎奶酪的鸡蛋。蓝丝带培根实际上是未煮熟的培根，上面浇有糖浆。我丈夫盘子里的土豆特别脆，有些是黑色的，他的鸡蛋也是一样的，但他选择吃它们，因为他已经服用了胰岛素，所以他必须吃点东西。我们的女儿只吃了一部分食物，其中一个吃了鸡肉嫩肉和薯条，她吃了一份鸡肉嫩肉，把薯条给了她姐姐。另一个人吃了一个培根芝士汉堡和薯条，她吃了薯条，从芝士汉堡中咬了两口，留在盘子里。煎饼很糟糕，照片显示它们都留在盘子里，肉汁看起来像我不想说的东西。饼干和肉汁。没有人接近完成任何事情。节省您的金钱和时间。 （原文） Update: I tried it again. ALWAYS listen to your gut. Everything was cold and took forever. And today was it for us; the last time we go to this place. When the diet pepsi is the best part of the meal you know you have a problem. We keep giving chances hoping it will be better, but ALWAYS seems to disappoint. It took an hour to get our food, I get it that was the kitchens fault. But the waitress seemed to forget about us. And refills initial drinks for some. The hostess saw us raise a hand and jumped in to assist us. The food was horrible, I sent my big egg breakfast back. I asked for the eggs scrambled with cheese and I got eggs with shredded cheese sprinkled on top. The blue ribbon bacon was literally undercooked bacon with syrup poured on top of it. The potatoes were extra crispy some of them black on my husband's plate and his eggs were the same way but he chose to eat them he had taken his insulin so he had to eat something. Our girls only ate part of their food one had chicken tenders and fries she ate 1 chicken tender gave the fries to her sister. The other had a bacon cheeseburger with fries she ate the fries took 2 bites out of the cheeseburger and that stayed on the plate. The pancakes were awful the photo showed they all stayed on the plate as well and the gravy looked like something I would rather not say for the. Biscuits and gravy. Nobody came close to finishing anything. Save your money and your time.

（由 Google 翻译）这里的一切总是很棒！食物一流，服务也从未令人失望。上次我的女服务员表现得非常出色——她像专业人士一样同时服务多张桌子，确保每个人都得到照顾。 （原文） Everything’s always great here! The food is top-notch and the service never disappoints. My waitress was really on her A-game last time—juggling multiple tables like a pro and making sure everyone was taken care of.

（由 Google 翻译）我对这家餐厅的急剧下滑感到非常失望。食物糟透了——西兰花看起来像是脱水的，甚至像是人工合成的，我完全不知道他们现在用的是什么蔬菜。这家餐厅以前以美食闻名，但现在却令人作呕。 此外，餐厅的卫生状况也令人无法接受。我们吃完后甚至肚子疼，当我投诉时，他们却毫不在意；他们只关心如何赚钱。我和女儿都非常失望地离开了。在这里，你再也无法享用到健康美味的餐点了。 （原文） I want to express how upset I am with the drastic decline this restaurant has had. The food is terrible— the broccoli looks dehydrated or even synthetic, and I have no idea what kind of vegetables they are using now. This restaurant used to stand out for its good food, but now it is awful. Additionally, the cleanliness of the place is unacceptable. We even left with stomach aches, and when I made a complaint, they didn’t care; all they were concerned about was getting paid. My daughter and I left very disappointed. You can no longer enjoy a healthy, good-quality meal here.

（由 Google 翻译）连一颗星都没有。 等了10分钟表示欢迎，没有人过来表示问候。 点了排骨尖和嫩炖肉。 沙拉是第一位的，特别是生菜、西红柿和菠菜又老又不新鲜。我们的订单没有在我们完成第一道菜的同时到达，仍在等待第二道菜。在我们用餐期间，没有人询问或跟进我们是否需要任何东西。女服务员和团队的客户服务很差。食物质量一般 询问经理姓名 Daniele 或 Daniel 。根本不推荐。 （原文） Not even the one star . Waited 10 minutes as welcome and no one came as a regards. Ordered rib tips and tender pot roast. Salad came first and was old and not fresh the lettuce and tomato and spinach specially. Our orders didn’t came in the same time we finished the first dish and still waited for second one . During our dining no one asks or follows up if we need anything. Poor customer service the waitress and the team. Average food quality Asked for manager name Daniele or Daniel . Not recommended at all .

（由 Google 翻译）我的女儿们很喜欢Bob Evan's的食物，但那里的服务总是慢得令人恼火。最近一次，食物竟然是冷的。我们上次去的时候，土豆泥中间还是冰凉的，不得不退回去了两次。即使第三次上菜，肉汁是热的，但土豆泥本身却只是温的。 （原文） My daughters love the food at Bob Evan’s, but the service is always annoyingly slow. Most recently, the food was cold. On our most recent visit, we had to send the mash potatoes back twice because they were still refrigerator-cold in the middle. Even on the 3rd round of potatoes, the gravy was hot but the potatoes were still just like-warm.

（由 Google 翻译）Chick-Fil-A 的菜品和服务在各个地方都相当中规中矩。这家位于伍德布里奇的店就菜品和服务而言，绝对没有让人失望。员工友好，鸡肉美味！绝对不会错！我只想说，这家店的秋季装饰真是漂亮！这是我见过的最可爱的 Chick-Fil-A。 （原文） Chick-Fil-A food and service is pretty standard from location to location. This Woodbridge location did not disappoint as far as food and service goes. Friendly staff, delicious chicken! You can't go wrong! Can I just comment how beautifully decorated this location was for fall! By far the cutest Chick-fil-A I have ever seen

（由 Google 翻译）他们给的份量太高了。我们还没吃完薯条就剩一半了。 （原文） Overpriced for the portion they give. Our fries literally came half empty before we even ate one

（由 Google 翻译）周一上午 11 点之前来吃早午餐，尝试枫椒培根三明治配烤鱼片，该产品限时供应。 有点热，有点甜，总体味道还不错。 在咬了几口之后，面包确实开始在你手中散开，鱼片块会掉下来，但它非常令人满意。 尽管很好吃，但下次我可能会选择鸡肉三明治，因为枫椒培根三明治售价 8.79 美元。 我去过这个地方十几次吃早餐、午餐和晚餐，根据我的经验，食物一直很好。 对于快餐店来说，福来鸡始终是我的首选之一，虽然并不完美，但与大多数餐厅相比确实不错。 服务有时有点慢，但考虑到他们有多忙，这还不错。 今天，员工们干得很好。 我使用移动应用程序订购，如果我理解正确的话，它现在有一个功能，可以计算您的车辆在哪里以及您何时到达，这样食物就不会闲置，这是非常聪明的。 正如其他人提到的，停车场很小，但他们组织了停车场和得来速，以帮助有效地疏导交通。 （原文） Came for an early lunch just before 11am on a Monday to try the Maple Pepper Bacon Sandwich w/grilled Fillet, which is only available for a limited time. It had a little heat and a little sweetness and overall tasted pretty good. The bun does start falling apart in your hand after the first couple of bites and fillet chunks would fall out, but it was very satisfying. Even though it was good, next time I'll probably just get a Chicken Sandwich since the Maple Pepper Bacon Sandwich was $8.79. I've been to this location dozen of times for breakfast, lunch, and dinner, and the food has been consistently good in my experience. For fast food restaurants Chick-fil-A is always one of my top choices, not perfect, but really good compared to most. Service is sometimes a bit on the slow side, but considering how busy they are it's not bad. The employees today did a good job. I ordered using the mobile app and it has a feature now, if I understand it correctly, that computes where your vehicle is and when you'll arrive so that the food won't be sitting around, which is pretty smart. As others have mentioned, the parking lot is small, but they have organized the lot and drive-thru to help move traffic efficiently.

（由 Google 翻译）哇，这个福来鸡太棒了！我和家人一起来吃午餐，我们度过了一次很棒的经历！这家福来鸡很自豪能够在 7 月 4 日装饰美国国旗，他们在室外甚至餐厅里都贴上了美国国旗。花很漂亮，食物也很美味。工作人员非常照顾我们，很快就给我们下单了。我们一定会很快回来！ （原文） Wow, this Chick-fil-a is amazing! I came with my family for lunch and we had such a great experience! This Chick-fil-a is proud to be decked out in American flags for the fourth of July, they had them outside and even in the dining room. The flowers were beautiful and the food was delicious. The staff took very good care of us and got our order out quickly. We will definitely be back soon!

（由 Google 翻译）我经常在这家店点餐。大多数时候都是开车去取，但这次我决定选择路边取餐。虽然系统提示会有工作人员送餐过来，但我等了很久都没人来，只好进去取餐。真是太过分了。我进去之后，餐就一直放在那里，却没人送过来。你们的路边取餐服务还有什么意义？ （原文） Order food here many times. Most of the time were drive through but this time decided to do curbside pick up. However it said team member will bring it but wait so long nothing came so had to walk inside. Too much. I went inside my food sit there just no one bring it out. What is the point you have curbside service.

（由 Google 翻译）我是Chic-fil-a的忠实粉丝，所以不得不说，这家店的品质低于该品牌的平均水平。CFA以其卓越的客户服务而闻名。而这家店却出人意料地差强人意。我去的那天下午，员工们看起来心情不高，没有动力，工作起来也很烦躁。也许幕后员工或管理层之间出了问题，但我对CFA如此不开心的氛围感到失望。食物不错，但我去的那天，这家店的服务、清洁度和周到程度都欠缺。也许我去的那天是他们的休息日，但我想我还是会继续去邓弗里斯的这家。他们太棒了！ （原文） I’m a big fan of Chic-fil-a, so it pains me to say that this location was a below average representation of the franchise. One thing CFAs are known for is their amazing customer service. And that’s where this location falls surprisingly short. On the afternoon I visited, the employees seemed unhappy, unmotivated, and annoyed to be at work. Maybe there were issues going on with the staff or management, behind the scenes, but I was disappointed to see such an unhappy group at CFA. The food was good, but the service, cleanliness, and attentiveness were lacking at this location on the day I visited. Maybe I caught them on an off day, but I think I will stick with the Dumfries location. They are awesome!

（由 Google 翻译）说这是我最爱的餐厅，这真的让我很难过。早上的管理层很棒，其他员工也很棒，不过话说回来。前几天晚上我去的时候，他们忘了我的酱汁，薯条也快吃完了。我问他们能不能拿我的酱汁。她说：“你看过袋子了吗？”我说看过。“把你的薯条挪开让我看看，能不能给我一份满满的大薯条？” “Togo 窗口的那位女士不幸地拒绝了，因为看起来好像有人吃了它们。提醒你一下，在那之前五秒钟，我的食物就被递给了我。另一位同事告诉那位女士，她刚刚把食物递给了我。她称我为骗子，这让我很恼火。他们给我提供了薯条。我不想再吃薯条了。我想要一个绝对不尊重的道歉。然而，他们仍然没有打电话，或者公司只提供薯条，你可以自己拿，我不想要那样。我从来没有抱怨过喝完柠檬水后里面有头发。我没有长头发，我的羽衣甘蓝沙拉里也没有头发。或者我无数次地错过食物。我从来没有抱怨过今天的最后一根稻草……我还有更多照片，但我删除了它们。我不认为我会需要它们。一组是经理给我的全薯条。在我把薯条放进我的包里之后。我检查了一下，因为这种情况一直在发生。 （原文） This definitely hurts me to say this is my favorite place to eat. The management in the morning is wonderful, and so are the other employees, but with that being said. I was there the other night they forgot my sauces, and my fries were low. I asked if I could get my sauces. She said, "Did you look in the bag?" i said yes said. Move your fries so I can see, and may I please get a full LARGE fry. " The lady in the Togo window unfortunately said no because it looks like someone ate them. Remind you I was handed my food five seconds before that. The other coworker told the lady she had just handled me the food. The fact that she called me a liar irritated me. They offered me fries. I don't want more fries. I wanted an apology that was definitely disrespectful. Yet still haven't got a phone call from them or corporate only offered fries you can have them I don't want that. I never complained about the hair being in my lemonade after I drank it. I don't have long hair or my kale salad Having hair in it. or my missing food countless times. I never complained about today's last straw .. I had more pictures, but I deleted them. I didn't think I was going to need them. One set is the full fries the manager gave me. After the ones were in my bag. I checked because it keeps happening.

（由 Google 翻译）我们度假旅行时通常会在Panera Bread餐厅停留，这家Panera很棒。我妻子用过自助点餐机，操作很方便，但即使她输入了电话号码，点餐机也不接受我们的积分。前台一位女士主动提出帮忙，帮我们把积分输入到他们自己的点餐机里。拿铁咖啡很棒。Chipotle鸡肉三明治和大麦贝果也很美味。鸡蛋奶酪三明治还不错。令人惊讶的是，他们所有的三明治在我看来都像样品一样，我得至少点两个才能感觉不那么饿;) 谢谢Panera。 （原文） We usually stop at Panera Bread restaurants on our vacation trips and this Panera was great. My wife used one of the self ordering stations and it was easy to use however it was not accepting the points we had even though she had put her phone number in. One of the ladies behind the desk offered to help and she was able to input our points in their own station. The latte coffee was good. The Chipotle chicken sandwich and barley bagel were delicious. The egg and cheese sandwich was OK. Surprisingly all their sandwiches look like samples to me and I have to order at least two to feel less hungry;) Thanks Panera.

（由 Google 翻译）一场内部培训活动占用了餐厅的一半空间。番茄汤倒在桌面下，溅到了女儿的衣服上。我妻子踩到了奶酪通心粉。三顿饭一共花了43美元。 （原文） An internal training event took up half of the dining area. Tomato soup was under the tabletop and got on our daughter’s clothes. My wife stepped in mac-n-cheese. Three meals totaled $43.

（由 Google 翻译）这是我点的（图片取自Panera网站）和实际收到的对比。我收到的（图片右侧）彻底改变了我对Panera的印象。虽然我曾经是这里的常客，但这次令人失望的体验让我认真考虑是否还会继续光顾。如果这个三明治真的符合他们目前的质量标准，我肯定不会再来了，我会去寻找一家能提供更好熟食三明治的新店。 （原文） This is my version of “what I ordered (pic pulled from Panera website) versus what I got.” What I got (on the right) has completely changed my feelings about Panera. While I was once a regular customer, this disappointing experience has me seriously reconsidering whether I’ll continue visiting at all. If this sandwich reflects their current quality standards, I won’t be back and will be searching for a new place that delivers a better deli sandwich.​​​​​​​​​​​​​​​​

（由 Google 翻译）我真的就点了一碗西兰花切达奶酪汤，配烤鸡和法棍面包。之前打电话问过，他们说要收费，我当时也同意了。我明明点了，还拿了收据证明我点了什么，结果到了家却没吃到鸡肉。感觉他们就是随便凑合，一点服务意识都没有，根本没想过要检查一下。这不是我想要的，我要的是我付钱买的东西。我付了钱就应该得到我付钱买的东西，而不是被偷走我辛苦挣来的钱。你们就是这么经营的吗？明目张胆地坑顾客？我根本不想吃这个，因为我点的就是我付钱买的东西。我要退款！ （原文） I literally asked for a bowl of broccoli cheddar soup with grilled chicken and a baguette. I was told it was a charge when I called before and inquired about it before getting there. And I was ok with it. I literally asked for it and got the receipt for proof of what I asked for just for me to get all the way home and not have the chicken. It seems like they just threw it together with no good customer service thought to check it like this is not what I wanted I want what I paid for. I expected to get what I paid for not to be robbed of my hard earned money. Like is this what yall stand for? To be know to steal from customers. Like I don’t even what to eat this because I was set on what I paid for. I want my money back!

（由 Google 翻译）昨晚的食物中毒是真的。我一直劝我老婆别在这家店点餐，因为他们经常搞错她的订单，通常是在她没点肉的沙拉里加肉。她不能吃肉，所以通常都直接扔掉，另找别的吃。她从来不抱怨。这种情况已经持续好几年了。但昨晚最糟糕。她像往常一样点了一份加牛油果的沙拉，牛油果是要额外收费的。我不太情愿地点了培根火鸡三明治。我很久没喜欢这家店了，但我们刚结束长途旅行回来，需要吃晚饭。她沙拉里的牛油果是白色的，上面还有褐色的条纹。牛油果应该是绿色的。这显然不对劲。所以她把牛油果扔了，只吃了剩下的沙拉。这次没有肉，所以没事。而我呢，吃了大概一半三明治就感觉不对劲了。为了安全起见，我把剩下的都扔了。可惜还是不安全。我整晚都在呕吐，食物中毒的痛苦你肯定也知道。以后我再也不会来这家店点餐了。如果你看到这条评论还想冒险，祝你好运。这家店简直糟透了。 （原文） The food poisoning was real last night. I constantly try to warn off my wife from ordering from this place because they frequently mess up her order, usually by adding meat into salads where no meat is ordered. She can’t eat meat so she usually just throws it away and find something else to eat. She never even complains. This has been going on for years. But last night was the worst. She ordered a salad as usual with avocado, which you have to pay extra for. I ordered the bacon turkey bravo, reluctantly. I have not liked this place in a long time, but we needed dinner as we just got back from a long road trip. The avocado in her salad was white with brown streaks throughout it. Avocados are green. This clearly was not good. So she threw it away and just ate the rest of the salad. No meat this time, so it was ok. I on the other hand, ate about half my sandwich before I started feeling like something was off. I threw the rest away to be safe. Sadly it was not safe enough. I spent the entire night throwing up and I’m sure you know the rest that comes with food poisoning. Their food will not be ordered here again. Good luck to you if you see this and still want to chance it. This place is the worst.

（由 Google 翻译）Panera/Bread co. 很少会出错。我在 Lorton Market 吃了个三明治，撑得不行。这家 Panera 很干净，服务也很棒。 （原文） One can rarely go wrong with Panera/ Bread co. I was stuffed after this sandwich at Lorton Market. This Panera is clean and great service.

（由 Google 翻译）这家店的客户服务非常棒！窗口的女士非常理解顾客，她明白随着一天结束，菜单上的菜品可能会售罄。订单完成后，他们把所有东西都装进了袋子，却漏掉了我的沙拉。他们在我回家的路上给我打了电话，但我开车的时候通常不会接电话。我回拨过去后，他们商量了一下，然后就开车把我的沙拉送到我家！他们完全理解餐厅在准备、烹饪、打包和配送食物时所面临的复杂流程。非常感谢这家Panera Bread餐厅能够理解我的处境，并抽出额外的时间把漏掉的沙拉送到我家。他们的努力绝对值得“A+，还要加分”。谢谢位于Prince William Parkway的Panera Bread！ （原文） Great customer service, the Lady at the window truely understood with the customer how items on the menu become unavailable as the day comes to an end. Once the order was completed, they had all the items in the bag but had forgotten to add my Salad. They called while I was on the way home but I tend to not answer my phone while driving, I called back, an after deciding on what to do, they drove my Salad out to my house! Fully understand the complexity that happens when a restaurant preps, cooks, packages, and hands off food.So thankful that this Panera bread understood and took the additional time and drove my missing Salad to my home. Definitely an "A+ with Xtra credit" for effort. Thank you Panera on Prince William Parkway.

菜不错，服务不好

（由 Google 翻译）抵达餐厅后，餐厅显得相当忙碌，大约有30位客人在等候，一开始感觉有点不知所措。不过，服务员向我们保证等待时间很短，不到一分钟，我们一行五人就入座了。服务员非常友好、周到、彬彬有礼，这让我们的用餐体验更加愉快。食物非常棒——我尤其喜欢煎饼（我吃了七块，每一口都爱不释手），冰沙清爽可口，墨西哥卷饼美味可口，令人满足。总而言之，服务、氛围和食物都超出了预期，我强烈推荐这家餐厅。 （原文） Upon arrival, the restaurant appeared quite busy with around 30 guests waiting, which initially felt overwhelming. However, the host assured us the wait would be brief, and within a minute we were seated with our party of five. Our server was exceptionally friendly, attentive, and respectful, which made the dining experience even more enjoyable. The food was excellent — I particularly enjoyed the pancakes (I had seven and loved every bite), while the smoothies were refreshing and the burrito was flavorful and satisfying. Overall, the service, atmosphere, and food exceeded expectations, and I would highly recommend visiting this location.

（由 Google 翻译）这可能是我经历过的最糟糕的一次。这里一直都有些混乱，但这可能是最糟糕的一次。我的食物没有按照他们说的时间准备好，但是餐厅很忙，这可以理解。但是当我打电话并在路边排队时，那个人很粗鲁而且很冷淡，这没有必要，但是他们很忙。接下来，我被告知去某个特定地点，我照做了。一个人走过来告诉我，我的订单还没有准备好，尽管已经过了应该准备好的时间。餐厅又很忙。当她出来把食物递给我时，我觉得闻到烧焦的味道，但我不确定。我猜对了。煎饼和火鸡培根都煎过头了，有些地方明显烧焦了。煎过头的煎饼味道不好。在我休息日吃这种煎饼可不是什么好享受。 （原文） This was probably the worst of the experiences I've had. It has always been somewhat chaotic but this was probably the worst. My food was not ready at the time they said, but it was busy, which is understandable. But when I called and was in the line for curbside the person was rude and short, which wasn't necessary but they were busy. Next, I was told to go to a certain spot which I did. A person came up and told me that my order was not ready although it was past the time it was supposed to be ready. Once again, it was busy. When she came out and handed me the food, I thought I smelled burnt but I wasn't sure. I guessed right. The pancakes and the turkey bacon were overcooked and visably burnt in places. Overcooked pancakes do not taste good. Not a great treat on my day off.

（由 Google 翻译）我之前点过这家早餐，简直不敢相信厨房员工竟然如此不专业。火腿都烤焦了，土豆软烂得像糊了一样，吃起来还有点不新鲜，更别提鸡蛋根本没按我的要求做。别让顾客因为你们的疏忽而浪费钱。如果不想好好工作，那就另谋高就吧。 （原文） I've ordered this breakfast before, and I can't believe how unprofessional the kitchen staff is. The ham was burnt, the potatoes were just mush and tasted stale, and not to mention the eggs weren't even cooked the way I asked. Don't make people waste their money on your negligence. If you don't want to do your job properly, find another job.

（由 Google 翻译）在这里的体验非常愉快！我们的服务员是Betty，她思路清晰、准确无误，点餐很顺利，上菜也很快。还有一位老先生给我们端来了咖啡，真是太好了！！！我终于明白为什么我们到这家IHOP的时候人满为患了。绝对值得……感谢经理！食物一如既往地棒极了！ （原文） Very pleasant experience here! Our server was Betty, she was clear and accurate and took our order with no problem and served quickly. There was also an older gentleman that had served as coffee, very kind!!! I see now why this IHOP was full of people when we got there. Totally worth it...thanks to the manager! Food is AWESOME, as always!

（由 Google 翻译）IHOP 是早餐爱好者的经典之选，以其温馨的氛围、友好的服务和种类繁多的美味煎饼而闻名。餐厅氛围温馨舒适，适合全家用餐，是全天任何一餐的理想场所。菜单选择丰富，从蓬松的酪乳煎饼和煎蛋卷到汉堡、三明治和晚餐拼盘，应有尽有。当然，招牌煎饼——尤其是季节限定或特色口味——更是亮点所在。它们总是松软可口，温暖宜人，搭配 IHOP 精选的糖浆更是完美。 IHOP 的服务热情周到，服务员总是尽心尽力确保顾客满意。即使在高峰时段，食物通常也能保持热腾腾、新鲜出炉。咖啡会不断续杯，更添一份轻松惬意的用餐体验。菜量十足，是家庭或团体聚餐的理想之选。餐厅通常干净整洁，休闲舒适的用餐环境鼓励您放慢脚步，尽情享受美食。 虽然IHOP在周末，尤其是早餐时段，可能会比较拥挤，但通常来说，等待是值得的。考虑到食物的品质和分量，价格也算合理。总而言之，IHOP是任何想享用丰盛早餐或任何时间想吃顿暖心餐点的人的可靠选择。 （原文） IHOP is a classic spot for breakfast lovers, known for its warm atmosphere, friendly service, and delicious variety of pancakes. The restaurant has a cozy, family-friendly vibe that makes it a comfortable place for any meal of the day. The menu is broad, offering everything from fluffy buttermilk pancakes and omelets to burgers, sandwiches, and dinner platters. Of course, their signature pancakes—especially the seasonal or specialty flavors—are the highlight. They’re always soft, warm, and perfectly paired with IHOP’s selection of syrups. The service at IHOP is generally welcoming and attentive, with servers who go out of their way to ensure customers are satisfied. Food usually arrives hot and fresh, even during busy hours. The coffee is constantly refilled, which adds to the overall relaxed dining experience. Portion sizes are generous, making it a great value for families or groups. The restaurant is usually clean, with a casual, comfortable dining area that encourages you to take your time and enjoy your meal. While IHOP can get crowded on weekends, especially for breakfast, the wait is usually worth it. Prices are reasonable, considering the quality and portion size of the food. Overall, IHOP is a dependable choice for anyone craving a hearty breakfast or a comforting meal any time of day.

（由 Google 翻译）服务差到极点！服务员一直对我很好，我万万没想到前台接待员竟然因为我需要叉子就说要把我拉黑！现在我看了评论，真不该来这家店吃饭，真是太失望了！这足以说明他们雇佣的都是些什么人。我以前经常来这家店吃饭，因为厨师和服务员都很友善，我很喜欢。可她却对我说话那么刻薄，好像我才30岁似的！ （原文） Worst service ever! the waitress was always so kind to me little did i know the front staff clerk said she would ban me because I needed a fork! nowwwww i see the review s and shouldn’t have ever eaten here left a bad taste in my mouth! goes to show you who they hire and i always eat here too enjoy myself because the cooks and waiters are nice she was talking crazy to me like i’m not over the age of 30!

（由 Google 翻译）我超爱Panera Bread，但是这家店的服务实在太差了。我点了一份沙拉和一份糕点带回家。回家后，我非常失望，因为沙拉的沙拉酱和宣传的不一样，一份是牧场酱，另一份是女神酱。我本来期待的是女神酱，结果却送来了两份牧场酱。沙拉应该配一个贝果，但我拿到的却是排骨酱，这可不是我想要的。最后我看到糕点的时候，发现个头超级小。我之前在面包房那边看到过一个樱桃糕点，看起来大小还不错，结果最后拿到的只有它的四分之一，价格却贵了四倍。我对我的订单非常失望，以后再也不会来这家店了！ （原文） I love Panera Bread however this location was below the standard. I ordered a salad and a pastry to go. When I arrived home I was very disappointed because the salad that I got did not come with the dressings advertised which was one ranch and the other the goddess dressing. I was looking forward to the goddess dressing and instead I got two ranch dressings. The salad was supposed to be accompanied with a bagel but I got chops which is not what I requested. Finally when I saw the pastry the size was super tiny. I had ordered one cherry pastry that I saw in the bakery side which looked like a good size but instead I ended up with a quarter the size and 4X the price. I am very disappointed with my order, I will not be coming back to this location again!

（由 Google 翻译）Panera 品牌的体验总体来说很差。我不确定这家店的管理层和员工是否真的在意顾客的体验。等饮料的时间超过 15 分钟，如果有人不小心拿走了你的订单，除非你走到收银台，否则工作人员根本不会理会。通常情况下，店员都接受过培训，以确保顾客满意，并会与他们互动，确保他们拿到他们点的菜。但在这里，你作为顾客几乎是隐形的。考虑到其他许多顾客对服务的投诉，Panera 似乎也不太重视他们的门店体验。 （原文） All around negative experience with the Panera brand. Not sure the management and staff at this location care much about the guest experience. Wait times for drinks are in excess of 15 minutes, if someone accidentally takes your order the staff really don’t care unless you approach the register. Usually people are trained to ensure the customers are happy and are engaged with them to make sure they get what they ordered. In this location you are basically invisible as a customer. Given the other many customer complaints about service, Panera doesn’t seem to think much of their store experiences either.

（由 Google 翻译）我刚从这家Panera Bread回来。Griselda的服务让我非常惊喜。我以前经常来，但之前没有注册会员。她抽出时间解释并帮我注册。我要感谢她的友善和支持。我非常感谢那里的服务：从食物到员工。 五星：***** 再次感谢 （原文） I just came-back from Panera Bread from this location. I was amazed from the service Griselda provided for me. I used to come regularly but did not registered as member. She times to explain and helped me to register. I want to acknowledge her kindness and support. I really appreciate the service there: from the foods to the staffs. Five Stars: ***** Thanks again

（由 Google 翻译）Alyssa是我见过最善良、最贴心的Panera员工。我的订单出了点小差错，于是回到餐厅寻求帮助。Alyssa在5分钟内就帮我解决了问题，而且没有收取任何费用。这种优质的客户服务现在已经不多见了，但我很感激Alyssa的善良，让我在Panera拥有了如此愉快的用餐体验。谢谢！🩷 （原文） Alyssa is the kindest and sweetest Panera employee I have ever met. I made a mistake with my order, came back into the restaurant and asked for assistance. Alyssa rectified MY mistake within 5 minutes and at no charge to me. This kind of customer service is no longer common, however, I am grateful to have had such a pleasant experience at Panera because of Alyssa’s kind heart. Thank you! 🩷

（由 Google 翻译）卡洛斯简直太棒了。我订购了印度奶茶，但茶做得不对，所以我打电话给商店，他道了歉并让我尽可能退货，并确保我满意。一定会再来的。 （原文） Carlos was simply amazing.I ordered chai tea and it wasn’t made right so I called the store and he apologized and asked me to return if possible and made sure I left satisfied.Will definitely be coming back.

（由 Google 翻译）2021年12月9日更新：我的订单再次与描述不符。图片上的东西看起来像是腌洋葱，刮的时候漏掉了；而且，我没尝到辣根酱的味道，因为它很可能和刮下来的洋葱一起。好消息是，我和经理谈过了，她很有礼貌，而且对员工的产品感到非常尴尬。鉴于经理的专业素养，我把评分升级到了两星。今晚我会再给Panera一次机会，争取把它提升到三星。 之前的评价：一星：我每次在这家店点外卖都会点X-meat。我想：一次是侥幸；两次，我运气不好；三次，我真的很倒霉；四次，这是系统性问题；最后，五次，我真是个傻瓜，竟然点了X-meat，还以为会是类似多肉的东西。这家店太差劲了，他们明知订单已经送出去了，谁还会再回来抱怨呢？而且，这个问题已经蔓延到东海岸的Paneras超市了。去你附近的三明治店订吧，别再为了劣质产品给这家店合作费了。 （原文） Updated 12/9/2021: once again my order didn't arrive according to description. See picture showing what looks like pickled onions which were missed while scraping them off; furthermore, I didn't taste the horseradish sauce because it was likely with the onions that were scraped off. The good news is I spoke with the manager and she was polite and extremely embarrassed by her workers product. I have upgraded to 2 stars based on the professionalism of the manager. I will be giving Panera another chance tonight to increase it to 3 Stars. Previous Review: 1 Star_I have ordered X-meat every time I order from this place via delivery. I thought: one time was a fluke; two times, I am unlucky; three times, I am really unlucky; four times, it's systemic: finally, five times, I am an idiot for ordering X-meat expecting something resembling extra-meat. This place is pathetic, they fire the order out the door knowing, who's going to bring it back and complain? Furthermore, this issue is spreading to Paneras all over the east coast. Order from your local sandwich shop and stop giving this cooperation money for an inferior product.

（由 Google 翻译）座位很好，包间也很好 主要在左侧，卫生间在后面，也有室外座位。经理是一个乐于助人的好人，感谢您保持帕内拉面包的干净和热情。我对我的饭菜很满意，鸡肉玛莎拉的份量很足，半个三明治也不错。我推荐在这里吃饭。 （原文） The seating is good, the booths are Mainly on the left side and restrooms in the back, also outside seating is available. The manager is a nice helpful guy, thanks for keeping this Panera Bread clean and welcoming. I am pleased with my meal , chicken Masala it was good portion for one sizing, and half sandwich was decent. I recommend eating here.

（由 Google 翻译）作为美国最大的咖啡连锁店之一，这里完全符合您的期望。咖啡和饮品口味一致，食物都是预先制作并加热后享用。员工友好热情，服务快捷。没有意外。 （原文） You get exactly what you expect out of one of the largest coffee chains in America. Coffee and drinks are consistent and usually tastes, food is pre-made and heated for your consumption. Staff were friendly and quick. No surprises.

（由 Google 翻译）星巴克的体验从来没差过，但这家太糟糕了。我之前在应用上预订了生日饮品。谷歌和应用上都显示他们凌晨4点开门。我们4点45分到的，结果门锁着。店里有两个女人盯着我看，还举着写着5点的手。好吧，为什么显示4点开门，还让我点饮料呢？客服太差劲了。 （原文） Never had a bad experience at a Starbucks but this one is terrible. I preordered my birthday drink on the app. On google and the app it says they open at 4:00AM. We arrived at 4:45AM and when I get there the door is locked. There’s 2 women in the store just staring at me putting up a hand that says 5. OK so why does it say they open at 4 and let me order my drink. Customer service is horrible.

（由 Google 翻译）我不应该等一个小时才能买到一杯饮料。我提前下单就是为了避开高峰期。但队伍纹丝不动，根本没法提前下单。真是太失望了。这也是我不喜欢星巴克的另一个原因。我正好有张礼品卡，就想着试试，蛋白饮料听起来不错。😵 真是浪费时间。 （原文） I shouldn't have to wait an hour for any drink. I order ahead to beat the rush. Kinda hard to do when the line doesn't move. Rather disappointed. Another reason why I don't like Starbucks. Had a gift card and thought why not, the protein drinks sound good. 😵 wasted time

（由 Google 翻译）Winnie 是我遇到过最友善、最真诚的员工，她值得五星好评。我和五个朋友在星巴克关门前五分钟去了免下车通道，虽然大多数员工都会对我们这样的顾客感到不满，但她却以最友善、最友好的态度接待了我们。那天是我最好的朋友的生日，她正为送生日礼物而苦恼，而这位员工非常理解，帮我们解决了问题。我爱我的宝贝 Winnie，她是最棒的！！！ （原文） Winnie gets 5 stars for being the most kind and genuine worker i could’ve ever ran into. My 5 friends and i went thru the starbucks drive thru 5 minutes before closing and while most workers would be pissed at customers like us, she welcomed us with the most kind and friendly attitude. It was my best friends birthday and she was struggling to get her birthday reward to work and the worker could not have been more understanding at getting the situation worked out. LOVE MY GIRL WINNIE SHE THE BESTTTTT!!!

（由 Google 翻译）这家星巴克干净整洁，服务快捷。员工会热情地迎接每一位顾客，而且制作饮品的速度也很快。 （原文） This Starbucks is clean and quick. The staff greets every customer as they come in and they are efficient in making the drinks

（由 Google 翻译）喜欢这种方便的开车经过。 这里的工作人员总是超级友好和乐于助人。 无论队伍看起来有多长，订单总是很快。 咖啡真的做得很好，而且是现点现做的。 （原文） Love this convenient drive thru. The staff here is always super friendly and helpful. Order are always quick no matter how long the lines may look. The coffee is really well done and made to order.

（由 Google 翻译）为什么星巴克不发布我朋友前几天发的评论？评论说，一个白人男子骗他，报警说他用枪指着他和顾客，而他根本没进过星巴克，而是在其他地方（Burger Fi 门前）！你为什么要隐瞒你犯下的（诽谤）罪行？ （原文） Why is Starbucks not posting my friend's review he posted the other day in regards to the white male who LIED on him and called the police and said he brandished a gun on him and the customers and he never went into Starbucks and was at another location (in front of burger Fi)?! Why are you trying to hide the crime you (DEFAMATION) committed?

（由 Google 翻译）我超爱吃鸡肉卷饼（chikfila），所以应用里有很多积分。我想用积分试试新出的椒盐卷饼俱乐部三明治。除了椒盐卷饼俱乐部三明治，我可以用积分在应用里买任何三明治😑请调整应用，或者如果我去柜台的话，请告诉我你们能不能帮我解决。谢谢 （原文） I love chikfila so I have a ton of points in the app. I wanted to redeem the points to try the new pretzel club sandwich. I can get any sandwich with my points in the app except that pretzel club 😑 Please adjust the app or let me know if you can accommodate me if I come in to the counter. Thank you

（由 Google 翻译）Chick Fil A 真是太棒了，感谢团队。“我的荣幸”就像为我的美食锦上添花。图片：四块鸡柳套餐，配沙拉、火龙果茶和酱汁/调料。 （原文） Chick Fil A hit the spot thank you to the team. “My pleasure” is like extra sauce for my food. Pictured: 4 piece chicken tenders meal, side salad, dragonfruit tea and sauces/dressing.

（由 Google 翻译）食物不错，价格也不算太贵。但是，我觉得他们的服务态度非常糟糕。给我服务的是个留着脏辫的男服务员，他不会说西班牙语，英语也很难懂。我感觉他好像因为我是拉丁裔就不想服务我。 （原文） La comida es buena, y los precios no son muy altos. La atención al cliente me pereció muy desagradable, me atendió un tipo (con rastas) que, no hablaba español y el inglés se le entendía muy poco, me dio la impresión que por ser (yo) hispano, parecía que él no quería atenderme.

（由 Google 翻译）这是我经历过的最糟糕的 Chick-fil-A！Chick-fil-A 品牌的客户服务享有如此高的声誉，我简直不敢相信！第一个失误是我的饮料，我的三瓶可乐尝起来都没有劲儿而且不新鲜。当我回到店里去纠正它时，下一批可乐还是没有劲儿而且不新鲜。我拿了一杯樱桃浆果柠檬水代替。后来，我一路开车回家，发现我女儿的儿童餐没有玩具。我女儿开始哭了。我一路开车回来，解释说这是我第二次来，我甚至还没有机会吃饭，所以我要求所有东西都重新制作并且是新鲜的。经理在不到 5 分钟的时间里就拿着我的订单回来了。我尝了尝儿童餐薯条，它们是冷的。我提醒她我要的是重新制作的新鲜薯条，她接着告诉我她看到他们重新制作了薯条。我让她摸摸我的薯条，因为宝贝，它们显然是冷的。她用手背抵着薯条。她接过我的薯条，不到一分钟就回来了。我摸了摸，薯条很烫，但硬得像石头！很明显，他们用同样的薯条快速炸制。此外，我的鸡柳几乎是冷的，我的樱桃浆果柠檬水是酸的，同时还有另外两个顾客也遇到了问题。这家店的食品质量、温度、口味和客户服务总是存在问题。我来这里只是因为离我住的地方很近。但我更愿意开车15分钟到威廉王子大道店。我在那里从来没有遇到过任何问题。我再也不会来这家店了！ （原文） This is the worst Chick-fil-A I have EVER experienced! Chick-fil-A's brand has such a great reputation for customer service I couldn't believe it! The 1st screw up was my drinks, all 3 of my Cokes tasted flat and stale. When I went back inside to correct it, the next batch was still flat and stale. I got a Cherry Berry Lemonade instead. Later, I got all the way home to find my daughter's kids meal didn't come with the toy. My daughter started crying. I drove all the way back explained that this was my 2nd time back and I had not even had a chance to eat my meal so I asked that everything be re-made and fresh. The manager came back to me less than 5 mins with my order. I tasted the kids meal fries, they were cold. I reminded her I asked for re-made fresh, and she proceeded to tell me that she saw them re-make it. I asked her to touch my fries because baby they were obviously cold. She held the back of her hand to the fry. She takes my fries, comes back less than 1 min. I touched them, they were hot, but HARD AS A ROCK! It was obvious, they took the same old fries and flashed fried them. Additionally my tenders were borderline cold, my Cherry Berry Lemonade was sour, and there were 2 other customers at the same time with issues. This location always has issues with food quality, temperature and taste and customer service. I only came because of the convenience to where I live. But I would much rather drive 15 mins out the way to the Prince William Pkwy location. I've never had an issue there. I will NOT be back to this one!

（由 Google 翻译）我点了两个烤鸡三明治和一个辣味鸡肉三明治。可惜的是，这两个烤鸡三明治都没烤熟，而且很嫩，看起来几乎像生的。我联系了客服，客服说会给我发邮件跟进，但我到现在还没收到任何回复。我不得不把烤鸡扔掉，因为它看起来不太安全。 （原文） I ordered two grilled chicken sandwiches and one spicy chicken sandwich. Unfortunately, the two grilled chicken sandwiches were undercooked and very tender, appearing almost raw. I contacted customer service, and I was told I would receive an email follow-up, but I have not received anything yet. I had to dispose of the grilled chicken because it did not look safe to eat.

（由 Google 翻译）第一次来这家店。哇！路边停车位多得不得了……真的太多了！还有两条免下车通道！我们进去的时候，发现只有大概5个停车位。虽然我们来自其他州，但我们还是用了积分。我分享了几张照片和收据！我们点了一份鸡肉三明治（不加腌菜），可以分享，还有薯条和两瓶水。这里的每个人都很友好！ （原文） 1st time here @ this location. Wow! A ton of curbside parking spots.... A ton! And two lanes for drive thru! We went in though, there's only about 5 parking spaces for that. We used our rewards, even though we're from another state. I shared a few photos, and our receipt! We got a chicken sandwich, no pickle, to share, snap fries, and two waters. Everyone was very friendly here!

（由 Google 翻译）鸡肉很干，尝起来像是隔夜的。来过这里好几次，每次都一样。其他地方的鸡肉总是肥美、新鲜、多汁。然而，这家就不一样了。可乐总是兑水。他们好像在省钱。食物质量很差。至少能给一颗星，因为他们总是在我说“谢谢”之后说“我的荣幸”。 （原文） Chicken was dry and tasted like a day old. Been here several times and always the same result. Other locations, their chicken is always plump, fresh and juicy. However, can't say the same about this location. The coke is always watered down. Seems like they trying to save costs. Quality of food is poor. They get at least one star for them always saying "my pleasure" after I say "thank you."

（由 Google 翻译）我从来没有见过麦当劳的状况如此糟糕。每张桌子都很脏，饮料柜台很脏，餐厅地板也很脏，我们不要忘记地板上到处都是卫生纸的浴室。我在到处都是指纹的售货亭下了订单——把食物送到我桌上的工作人员并不友好，外面的垃圾桶里的东西已经满溢，溢出到停车场和路边。 当您需要时，卫生部在哪里？如果我能给这个地方负面的星星我会给。 （原文） I have never seen a McDonald's in such bad shape. Every table was filthy, the drink counter was filthy, the dining room floor was also filthy and let's not forget the bathroom that had toilet paper all over the floor. I placed my order at the kiosk that had fingerprints all over it - the worker that brought the food out to my table was not friendly, and the trashcan outside was overflowing and spilling out onto the parking lot and curb. Where is the Department of Health when you need them? If I could have given this place negative stars I would have.

（由 Google 翻译）没有什么比咖啡和热蛋糕的绝妙组合更令人满足的了！我迫不及待地想再来，好好犒劳一下自己，尝尝那令人垂涎欲滴的小吃卷饼。绝对值得一试！ （原文） There’s nothing quite like the delightful combination of coffee and hotcakes! I can’t wait to return and treat myself to that mouthwatering snack wrap. It's definitely a must-try!

（由 Google 翻译）州际公路上车流缓慢，所以我们在周日下午1点15分停下来吃午饭。我们已经一年多没去过麦当劳了。麦当劳也不太好找，因为它在出口的十字路口。 我们点了两个双层芝士汉堡。我们不喜欢在汉堡上加芥末，所以我妻子问收银员“汉堡上加什么？”（我们不喜欢用自助点餐机。）她没听懂我的问题。我插嘴说“不要芥末”，她明白了。我妻子又问了个问题，就叫来一位主管，主管帮我们完成了订单。 汉堡需要加我们要求的番茄酱，因为它们又干又有点不新鲜。芝士没有融化，要是能加的话应该会好一些。 这次的用餐证实了我们很久没去麦当劳的原因。 （原文） Traffic on the interstate was crawling so we stopped for lunch at 1:15 Sunday afternoon. We haven't been to any McDonald's anywhere for over a year. It isn't easy to find either since it's on a cross street of the exit road. We ordered (2) double cheeseburgers. We don't like mustard on our burgers so my wife asked the cashier "what comes on the burger?". (We don't like using he kiosks.) She didn't understand the question. I interjected and told her "no mustard" and she understood. My wife had another question and she summoned a supervisor who finished the order. The burgers needed the extra ketchup we requested as they were dry and a bit stale. The cheese wasn't melted, which probably would have helped. This visit confirmed why we haven't been to McDonald's for a long time.

（由 Google 翻译）客服速度极慢。食物准备时间太长。一位顾客无法使用自助点餐机，她来到柜台等了很久，叫来了服务员，但没人来，于是她决定去旁边的餐厅。 （原文） Extremely slow costumer service. Food takes forever to get prepared. A costumer couldn't use kisok , she came on counter and waited for long time and called workers but nobody appeared then she decided to go restaurant next to it

（由 Google 翻译）即使是免下车点餐，服务也糟糕透了。他们根本听不懂我点的简单菜名，我重复了两遍，结果还是点错了。我还想加点酱汁，结果那位女士态度恶劣，说我付了钱，却不能加。 （原文） Horrible service even for drive through. They didn’t understand the simple order which I had to repeat twice and I still got my order wrong. Additionally asked for extra sauce and the lady gave me bitchy as attitude and said I could not have the extra sauce even though I paid for it.

（由 Google 翻译）我从1980年起就没再吃过麦当劳，因为我发誓永远不去那里吃。我的经历各方面都很差，从食物、糟糕的顾客服务，到脏兮兮的店内环境和餐盘。我从来不会去这样的环境，所以我永远不会带任何人去麦当劳。 （原文） I haven’t ate McDonalds since 1980 as I promised myself I would never eat there. My experiences were bad in all areas, from the food, bad customer service, and just dirty interior and food trays. I don’t expose myself to such an environment ever, so I won’t ever take anyone to MadDonalds.

（由 Google 翻译）我和老公还有侄子到了，瘦小的年轻人很不情愿的认真的接待了我们😐，但是看到一位穿着黄色背心的老妇人做了一件非常好的事☺️非常有人情味的女士‼️ （原文） Llegamos con mi esposo y sobrino; el muchacho flaquito nos atendió serio 😐 con mala gana, pero ví una señora de avanzada edad con un chaleco de color amarillo hiso una acciòn muy bonita ☺️ bien humana la señora ‼️

（由 Google 翻译）这里的员工太棒了！！！每天我来这里，他们都会叫我的名字迎接我，然后准备好我的饮料订单供我扫描。他们的店长Carla以身作则，带领团队树立了服务标准。继续保持优质的服务！ （原文） Staff here is absolutely fantastic!!! Everyday I come in, welcomed by name and my drink order ready to scan. Their store manager, Carla sets the service expectation with her team by being the example. Keep up the great service!!

（由 Google 翻译）饮料很好，商店很干净，员工也比附近其他地方好得多。 （原文） Good drinks, very clean store, and much nicer staff than other nearby locations.

（由 Google 翻译）我从来没有像今天这样等饮料等了这么久，我完全理解那段时间有点赶时间，但当我和我的家人到达那里时，情况还不算太糟，里面只有几个人，几分钟后我们又下了一张订单，然后我们看到人们来来往往，尽管我拿到了前两件商品，我们还是等了一会儿，又要了第三件商品一次、两次，他们说他们正在处理，而他们只是笑了笑，20 分钟后终于拿到了，但我们放弃了第二份订单，然后离开了， （原文） I’ve never been waiting too long for my drink like today, I completely understand that was kind of rush time, but when me and my family got there wasn’t that bad, it just a few people inside, couple minutes after we placed 1 more order, then we seen people coming and go, despite that i got my first 2 item we waited and asked for my third once, twice, they said they was working on it, while y they just laughed, 20 min after finally got it, but we give up on the 2nd order and we left,

（由 Google 翻译）我刚离开这家店。因为我对乳制品过敏，所以点了一份辣味法拉费。结果他们给我错了（这个里面有乳制品），我咬了一口就吐了。我告诉了店里的服务员（今天下午12:45，她是唯一一位在店里的服务员），她甚至没有为自己的失误道歉，尽管我礼貌地告诉她“我不是生气，只是下次请小心，因为我过敏”。我是个很容易满足的人，因为我之前一直从事服务行业，但她竟然完全不关心自己的错误和我的过敏，这让我非常反感。我的嘴唇和舌头碰到食物后，嘴唇又肿又痒，如果我真的吞下去了食物，那我就得去医院了。我甚至没有要求退款，我只是想要她为我的粗心大意道歉。我是星巴克的忠实顾客，但这次经历让我不敢再来。 （原文） I just left this location. I ordered the spicy falafel pocket since I have a dairy allergy. I was given the wrong pocket (this one had dairy) and I immediately spat it out after one bite. I told the lady working (the only lady here today at 12:45pm) and she didn’t even apologize for her mistake after I politely told her “I’m not upset but to please be careful next time because I have an allergy.” I’m an extremely easy person to please because I’ve been in the service industry, but I’m disgusted by how she didn’t care at all about her mistake and my allergy. My lip is swollen and itchy after my lips and tongue touched the food, if I had actually swallowed the food - then I would have to go to the hospital. I wasn’t even asking for a refund, I just wanted an apology for her careless mistake. I’m a devout Starbucks customer but this experience makes me uneasy to come back.

（由 Google 翻译）不错的地方。座位不多，只有两个出口。希望他们能增加更多的商店，尽管我知道这将是一个很大的项目。多一些带有插件的表可以帮助解决这种情况。店里很干净，环境很好，工作人员总是超级友好，风度翩翩。 （原文） Nice spot. Not a ton of seating and only two outlets. Wish they'd add more outlets, though I know that would be quite the project. A few more tables with plugins could help the situation. The store is very clean, nice environment, and the employees are always super friendly and personable.

（由 Google 翻译）我第一次在星巴克遇到的糟糕体验。我旅行时在这儿停留了一下。当时时间很早，我刚从机场开车过来。我给咖啡师点了餐。她一开始很友好。我点了一杯冰饮，结果却弄成了热的。我问她能不能重新点。她很不高兴，说你说的是热的。现在看来，我们之间显然沟通出了问题。她给我做了杯饮料，结果味道糟透了。可惜我又上路了，没法退款。不过，那天早上我没喝咖啡。如果非要我猜的话，那肯定是故意的。 （原文） My first ever bad starbucks experience. I stopped here while traveling. It was really early and I had just driven from the airport. I gave the barista my order. She was very friendly initially. I ordered an iced drink but it was made hot. I asked if she could redo my order. She was upset and said you said hot. At this point it is clear there was miscommunication. She made my drink and it was horrible. Unfortunately I was back on the road and couldn't request a refund. Nevertheless I did not have coffee that morning. If I had to guess it was done on purpose.

（由 Google 翻译）我进去取餐的时候，他们立刻就跟我打招呼，问“早上好”，“您好吗？” 订单大概只用了一半时间就做好了，我的焦糖玛奇朵简直太好吃了。再次感谢，继续保持你们的优质服务。 （原文） When I walked in to pick up my order, they immediately said good morning and how are you? The order was ready in about half the time and my caramel macchiato was to die for. Thanks again keep up the awesome service.

（由 Google 翻译）我们周日上午 9 点左右来到这里，那里有很多座位。我点了巧克力华夫饼配炒鸡蛋和培根。华夫饼的内部和顶部都含有巧克力片。巧克力片没有取代华夫饼，达到了很好的平衡。炒鸡蛋很一般——我很欣赏他们已经在餐桌上准备了番茄酱。培根没有煮过头，按照我喜欢的方式烹制。 我丈夫点了培根、炒鸡蛋、薯饼和吐司。他唯一的评论是薯饼有点太脆了。除此之外他很享受。 我的朋友点了香肠、煎鸡蛋、薯饼、吐司和咖啡。总的来说，他很高兴，但他也说薯饼太脆了，他的鸡蛋有点煮过头了。他说咖啡没什么特别的，但他很感激他们经常来确保他的杯子装满。 工作人员很好，尤其是当我儿子想问每个人的名字时。 （原文） We came here on a Sunday around 9am and there was plenty of seating available. I ordered the chocolate chip waffle with a scrambled eggs and bacon. The waffle included chocolate chips inside and on top. There was a good balance where the chocolate chips didn’t take over the waffle. The scrambled eggs were average- I did appreciate they had ketchup already at the table. The bacon was not overcooked and was cooked the way I like it. My husband ordered bacon, scrambled eggs, hash browns and toast. His only comment was that the hash browns were a little too crispy. Other than that he enjoyed it. My friend ordered sausage, fried hard eggs, hash browns, toast and coffee. He was happy overall but he also said the hash browns were too crispy and his eggs were a bit overcooked. He said the coffee was nothing special, but he appreciated they came around fairly often to ensure he cup was filled. The staff was nice especially when my son wanted to ask everyone’s name.

（由 Google 翻译）前几天在经销商等待我的车维修时停在这里。遇到了友好而热情的工作人员。上午 8:30 餐厅里只有几个人，但那是周五。订购了定制的 3 个鸡蛋煎蛋卷、自制薯条和饼干。食物端出来又热又新鲜而且味道很好。分量很大！吃完饭我已经吃饱了。工作人员非常细心。我唯一的小抱怨是咖啡不冷不热。即使被加满几次也是不冷不热的。除此之外，这是一顿很棒的早餐！我以前来过这里，而且我会继续回来。 （原文） Stopped by here the other day while waiting for my car to be serviced at the dealership. Was met by a friendly and welcoming staff. Only a few other people at the diner at 8:30am but it was a Friday. Ordered custom 3 egg omelette, home fries, and biscuit. Food came out hot and fresh and tasted good. Huge portion! I was stuffed by the end of the meal. Staff was very attentive. My only minor complaint was the coffee was lukewarm. Even when being topped off a couple times it was lukewarm. Other than that it was a great breakfast! I’ve been here before and I’ll keep on coming back.

（由 Google 翻译）关于我给出五星评价的理由： ★ 食物美味（虽然不花哨），分量足，价格实惠。 ★ 牛排芝士三明治？当然！早餐？绝对没问题！ ★ 咖啡热气腾腾，新鲜现煮，而且无限续杯。 ★ 服务快捷友好。 ★ 内部装潢尚可。 这是一家典型的★美式餐馆★，满足了我对美式餐馆的所有期待。 （原文） A note on what I mean with my 5 star rating: ★ The food is good (not flashy), filling, and affordable. ★ Steak and cheese? Yes. Breakfast? Absolutely. ★ The coffee is hot, fresh brewed, and never ending. ★ The service is quick and friendly. ★ The interior is serviceable. It is a straight-out-of-central-casting ★Diner★ and delivers all I could possibly want from the experience.

（由 Google 翻译）昨天在穿过弗吉尼亚州的路上突然来到这个小地方。外面看起来很吸引人，但从店里空荡荡的情况来看，应该知道有些不对劲。工作人员很友好，但非常不专业，器皿很脏，我点的香肠没有煮熟。尽管给人一种休闲热情的感觉，但这不是我推荐的地方。至少在他们清理自己的行为之前不会。 （原文） Popped in to this little spot on the way through Virginia yesterday. The outside looked inviting, but should have know something was off by how empty the establishment was. The staff were friendly but very unprofessional, the utensils were dirty and sausages I ordered were under cooked. Despite the casual welcoming feel, this is not a spot I would recommend. At least not until they clean up their act.

（由 Google 翻译）我最近有幸在 WOW Cafe 用餐，我必须说，这是一次美妙的经历。食物绝对美味，每道菜都味道鲜美，煮得恰到好处。我们访问的亮点是格拉迪斯提供的卓越服务。她很细心、友善，让我们感到真正受到欢迎。她的建议很准确，她确保我们的用餐体验非常美妙。我强烈推荐WOW Cafe，因为它的食物很棒，服务也很出色。我们一定会回来的！ （原文） I recently had the pleasure of dining at WOW Cafe, and I must say, it was a fantastic experience. The food was absolutely delicious, with every dish bursting with flavor and cooked to perfection. The highlight of our visit was the exceptional service provided by Gladys. She was attentive, friendly, and made us feel truly welcomed. Her recommendations were spot on, and she ensured our dining experience was nothing short of wonderful. I highly recommend WOW Cafe for its amazing food and outstanding service. We'll definitely be back!

（由 Google 翻译）食物不错，价格也合理。作为一家老店，它算是老店了。我们通常去那里吃早餐。 我以前很喜欢Ihop，但后来鸡蛋价格高涨，他们用鸡蛋替代品，煎蛋卷也卖得不好。所以这家店成了我新的早餐最爱。 （原文） The food is good. Nicely priced. As a place, it's older diner. We usually go for breakfast. I used to like Ihop, but with egg prices high, they used egg substitute, and they omelets went downhill. So this diner is a new breakfast favorite.

（由 Google 翻译）第一次来。他们提供各种各样的早餐选择，尤其是煎蛋卷。我们的服务员非常友好/礼貌。可惜的是，在等餐的时候，我们两个（在我们那一区）之后，两个家庭先来了，先吃了餐。我们的餐点上来的时候，除了鸡蛋，其他都凉了。Kenneth 的服务非常周到，只是我们第一次来的时候有点小遗憾。最后，另一桌因为是第一次来，所以享受了九折优惠，而我们没有。我们没有抱怨，只是觉得应该保持一致。 （原文） First time visiting. They offer a variety of options for breakfast especially omelets. Our server was very nice/polite. Unfortunately, while waiting on our food two families that arrived after the two of us (in our section) for their food first. When our food arrived everything was cold except our eggs. Kenneth was very responsive it was just unfortunate on our first visit. Lastly another table was given a 10% discount since it was their first time but not us. We didn't complain just think you should be consistent

（由 Google 翻译）进去喝了两杯冰沙。服务器是安娜·M。她的态度很恶劣，不幸的是，如此昂贵的冰沙太令人讨厌了。坚韧且混合不好。味道一点也不像我通常点的那种。如果她讨厌她的工作，她应该去别的地方工作！最好不要和顾客在一起！ （原文） Went in for two smoothies. Server was Ana M. She has a nasty little attitude and unfortunately, the smoothies for being as expensive as they are were so nasty. Gritty and not well mixed. Taste nothing like the kind I usually order. If she hates her job, she should work somewhere else! Preferably not one with customers!

（由 Google 翻译）员工对我们很好。 我们的服务员/收银员一直等到我们决定我们的选择。 冰沙也很好吃，就像其他热带冰沙一样。 （原文） The employees were nice with us. Our server/cashier waited until we decided our options. Smoothies were good too, just like any other Tropical Smoothies.

（由 Google 翻译）基本上，这家店比附近其他店贵得多。我宁愿选择其他店，因为同一个城市，价格差异这么大，根本没道理。同样的商品，价格竟然要高出25%到30%。 （原文） Basically this store overcharges in comparison to other stores in the area. Would rather give my business to a different store, because there is literally no reason why the prices are so different in the same exact city. a 25-30% upcharge on the same items.

（由 Google 翻译）我通常喜欢留下好评，但每次我来这里时，我的订单都会被取消或缺少一些东西。今天我回到柜台要一种搭配玉米饼的酱汁，柜台后面的老太太向我解释说我没有配玉米饼的酱汁，我必须付钱买。我从热带冰沙订购的每一个油炸玉米粉饼，我都收到了酱汁，除此之外，我还被人侧视并给予态度，因为我的订单中缺少的东西，我在这里花了我辛苦赚来的钱只是为了接受蹩脚的服务。前台女士需要把它放在一起......。 （原文） I usually like to leave good reviews however everytime i come here my order is off or something is missing. I go back up to the counter today to ask for a sauce that goes with the quesadillas and the older lady behind the counter explains to me that i don’t get one with my quesadilla and i would have to pay for one. Every quesadilla that I have ordered from tropical smoothie I have received a sauce with it on top of that I was being side eyed and given attitude because from thing that was missing from MY order, I spend my hard earn money here just to receive crappy service. The front counter ladies need to get it together….

（由 Google 翻译）非常好的工作人员可以交谈，但他们需要努力放慢节奏才能正确地做好饭菜。当我付钱的时候，他们肯定忘记了我的鳄梨🥑，但我不会在贫民窟大吵大闹。我只是希望经理能看到这篇评论。 （原文） Very nice staff to talk to, but they need to work on going a slower pace to make the meals correctly. They definitely forgot my avocado 🥑 when I paid for it, but I am not going to be ghetto making a scene. I just hope a Manager can see this review.

（由 Google 翻译）为什么没有人告诉我这个地方...我的意思是我已经路过它很多次了，但我从来没有想过进去尝试一下。鸡肉培根牧场大饼真的很好吃，巴哈马妈妈冰沙也很美味，而且价格不到 10 美元。我会回来的！ （原文） Why did no one tell me about this place...I mean I've passed by it numerous times but I never had the thought to go in and try it out. The chicken bacon ranch flatbread is really good and the bahama mama smoothie was delicious as well and it was under $10. I will be back!

（由 Google 翻译）冰沙味道好极了，工作人员也很有礼貌。由于有积分计划，所以总是有折扣，而且积分很快就能攒齐。只是希望他们能为孩子们提供更多口味的冰沙选择。强烈推荐。 （原文） The smoothies are delicious and the staff are very courteous. Because of the points program, there is always some type of discount and you can wrack up redeemable points very quickly. Just wish they had more smoothy flavor options for kids. Highly recommend.

（由 Google 翻译）终于在这里吃了一顿，我终于明白了为什么这么兴奋。食物棒极了。服务也非常友好周到。 （原文） After finally eating here I get the hype. The food was fantastic. And the service was very friendly and attentive.

（由 Google 翻译）他们的菜单种类丰富，适合各种口味。我很喜欢这里，因为大部分菜品都很健康，而且非常干净，而且员工们都非常友好高效。 （原文） They have a very varied menu with options for all tastes. I love it because it is mostly healthy and it is very clean in addition to the fact that the staff who work is very friendly and efficient.

（由 Google 翻译）完美的地方，员工很棒，食物美味可口，健康又饱腹，还能让你精力充沛。我们会把这里打造成我们新的最爱餐厅。 （原文） Perfect place with great staff, food was great tasting, healthy and filling while keeping you full of energy. We will make this a new favorite restaurant to go to.

（由 Google 翻译）菜品堪称完美。口味和摆盘都令人惊艳。服务也很棒。 （原文） The food is on point. Flavors, presentation are just amazing. Service is great.

（由 Google 翻译）凯特在酒吧的服务很棒。我受到了热情的接待，食物也非常美味。我一定会再来的。强烈推荐！ （原文） Excellent service at the bar with Kat. I was greeted promptly, and the food was so delicious. I will definitely be back. Highly recommend!!

（由 Google 翻译）我们从圣地亚哥过来。这是我第二次来这里吃饭了。菜品美味，服务周到，价格也无可挑剔。我家也有家人，所以每次来这里我都会顺便去 First Watch！ （原文） We are visiting from San Diego. This is my second time eating here. The food is AMAZING, the service is great and the prices can’t be beat. I have family here so each time I visit I will be stopping by First Watch!

（由 Google 翻译）非常感谢我的调酒师兼服务员 Brittany！我在这里的时光总是很愉快，从食物到服务，一切都是一流的。早上 9 点来一杯含羞草鸡尾酒？何乐而不为呢！尤其是搭配一杯三重奏鸡尾酒，配上华夫饼、炒蛋和特脆培根。强烈推荐——体验满分！😊 （原文） Huge thank you to my bartender/server Brittany! I always enjoy my time here, from the food to the service, everything is top-notch. Mimosas at 9 AM? Why not! Especially with a Trifecta with a waffle, scrambled eggs, and extra crispy bacon. Highly recommend — 10/10 experience! 😊

（由 Google 翻译）我是这里的常客。今天的服务简直令人难以置信。两个员工就因为我戴头巾，就把我和店里的另一个女人搞混了。我被要求重复点了五遍，他们竟然还对我发火。要知道，当时店里只有我们两个人。然后我付完钱准备离开，他们就开始对我打响指，说我没付钱。明明几秒钟前就付过钱了。 （原文） I am a regular customer here. Today the service was unbelievable. Two employees confused me with another woman in the store just because of my hijab. I was made to repeat my order 5 times and they had the audacity to get frustrated with me. Mind you there’s only two of us in here at the time. Then I pay and get ready to leave and they start snapping their fingers at me claiming I hadn’t paid. After paying seconds ago.

（由 Google 翻译）我这辈子在任何一家唐恩都乐都从来没有遇到过这个问题。我只是需要一些便利，因为我对冰咖啡过敏。我在免下车取餐通道下单时，她说“抱歉，我不行”，这很奇怪，因为我在这家店、唐恩都乐和App上都多次这样做过，而且都没问题。 我走到窗口付款时，问收银员为什么我的饮料不能用燕麦奶，她直接找到了给我做饮料的女孩。那个戴眼镜的亚洲女人告诉我：“我们不能换成燕麦奶，因为其他人都对燕麦奶过敏。”这完全说不通，因为我对乳制品过敏，所以我才要了燕麦奶。 我还问他们燕麦奶卖完了没有，她说没有，他们就是不能更改冷冻饮品的乳制品，一遍又一遍地重复同样的事情，这完全没有道理。 如果真的不能，为什么还要提供更改乳制品偏好的选项呢？我问她如果我是通过应用程序订购的，她可以更改吗？她仍然说不行……简直荒谬。 就像我之前说的，我从来没有遇到过这种情况。不知道是工作人员太懒了，在我喝完饮料后没有重新清洁机器，还是她是新来的，或者什么原因，但整个地方都需要更新一下他们实际上能做什么。我在唐恩都乐和这家店点过很多次我需要的东西，都没有任何问题，但现在他们突然就“不能”了。 我付了食物的钱（不是饮料的钱），然后拿着钱去了星巴克，我的饮食需求没有任何问题，也没有被拒绝。 （原文） I have NEVER had this issue at any dunkin my my lifespan. I simply needed an accommodation because I have a dairy allergy with my frozen ice coffee. When I placed the order at the drive thru she said “sorry I can’t do that” which was odd considering I’ve done it many time at this location, dunkin donuts generally and in the app with no issue. When I went to the window to pay I asked the cashier why my drink couldn’t be made with oatmilk and she simply found the girl who was making my drink. That same women (asian with glasses) told me “we can’t change it to oatmilk because it’s an allergy to everyone else”. Which makes no sense considering dairy is an allergy for me which was why I asked for oatmilk. I also asked if they were sold out of the oatmilk and she told me no they just can’t make a dairy change on frozen drinks, constantly repeating the same thing over and over, which makes zero sense. Why even have an options to change a dairy preference if you really can’t. I asked her if i ordered it through the app instead could she do it then and she still said no…completely ridiculous. Like I said before I’ve never had this happen. Not sure if the staff are too lazy to reclean the machine after my drink or if she was new or what but the entire location needs a refresh on what they actually can do. i’ve ordered what i needed at dunkin and this location plenty of times without any issues but now suddenly they simply “can’t”. I paid for my food (not the drink) and took my money to Starbucks and had NO issues or push back for my dietary needs

（由 Google 翻译）巨大的停车位。服务很棒。我们的订单是 Uber 去过的所有 DD 中最快的，而且还排着长队。非常令人愉快和友好的工作人员。 （原文） Humongous parking spaces. Service was great. Our order came out the fastest from all DD that Uber been to and there was a line. Very pleasant and friendly staff.

（由 Google 翻译）这是一家Dunks。你完全可以得到你想要的甜甜圈，很新鲜（或者说，考虑到DD几年前就停止自制甜甜圈了，所以它已经很新鲜了），咖啡很热，员工也很友好有礼貌。 （原文） It's a Dunks. You get exactly what you expect, donuts are fresh (or as fresh as they can be considering DD stopped making them in-house years ago), coffee is hot, and the staff is friendly and courteous.

（由 Google 翻译）他们给了我们一个烤得老旧的甜甜圈，我们甚至连一块都切不下来！！！它又老又干！！！令人作呕，无法接受！！！ 我们不会再去了，我们一定会把我们孩子学校的PTO协议也带到其他地方去！！！ （原文） They gave us an old donut toasted and we couldn’t even cut a piece out of it!!! It was that old and dry!!! Disgusting and unacceptable!!! We will not go back again and we will make sure we take our PTO deals of our kids school else where too!!!!

（由 Google 翻译）我给孩子买了一个甜甜圈。刚查了信用卡账单，发现被收了5.92美元。App上显示甜甜圈才1.79美元。我已经联系信用卡公司申诉了。不知道他们还收了我什么其他费用。你也看看收据吧！ （原文） I bought one donut for my kid. Just checked my credit card bill, and they charged me $5.92. On the app, donuts are $1.79. Disputing with my credit card company. Have no idea what else they charged me for. Check your receipt!

（由 Google 翻译）喜欢 Dunkin' 一贯的品质。友好的工作人员和美味的糕点和咖啡。 （原文） Love the consistent quality of Dunkin'. Friendly staff and good pastries and coffee.

（由 Google 翻译）食物还不错，就是免下车取餐通道，关门的那个戴眼镜斜眼的家伙总是很粗鲁，他把我的包给了我，我检查里面是不是所有东西都有，我忘了鸡块的酱汁，我告诉他了，他问我“你检查过包吗”，我明明检查了，他却盯着我看了好一会儿，然后决定把酱汁递给我，态度很恶劣，每次我晚上来，都是同一个人，态度也一样，晚上免下车取餐通道的等待时间太长了，尤其是速度非常慢的时候，我不应该等 10 多分钟才有人来给我点菜，免下车取餐通道的意义就在于“快速服务”。如果你这么晚还不能接受订单，那就找一份早上的工作吧！ （原文） The food is fine it’s the drive thru , the guy who closes with the glasses and cocked eye is always rude he gave me my bag and I checked to see if everything was in there and I was missing my sauces for my nuggets and I told him and he was like “Did you check the bag” when I clearly did and he looked at me for a good minute then decided to hand me the sauces with attitude , every time I come at night it’s the same guy with the same attitude and the wait time for the drive through is so long at night especially when it’s extremely slow, I should not be waiting 10+ minutes for someone to take my order that’s literally the point of a drive through is for “fast service”. If you have an issue taking orders so late find a morning job!

（由 Google 翻译）这是我见过的最慢的快餐体验。我们开车去得来速，结果被告知要去一个有编号的停车位等。本来这应该没什么问题，因为我们急着赶飞机，我很乐意改订单。结果他们把我们的订单忘得一干二净。我们一共等了45分钟才拿到餐食，结果点错了，而且有些菜还凉了。等这么久，还等着吃又冷又错的餐食，到底有什么意义呢？一点小小的沟通就能起到很大的作用。幸好我们带了收据，否则根本就拿不到餐食。糟糕的体验。千万别来。 （原文） This was the slowest fast food experience I have ever seen. We went through the drive through only to be told to go wait in a numbered parking spot. Why would've been nice because we were in a hurry to catch a flight and I would've gladly changed my order. Then they forgot about our order completely. We waited over 45 minutes in total to get our food only for it to be the wrong order AND parts of it cold. What was the point of waiting so long for cold, wrong food? A little communication goes a long way. Lucky that we had our receipt or we wouldn't have gotten ANY food at all. Horrible experience. Steer clear.

（由 Google 翻译）⭐ 1/5 — 非常失望 我很少给差评，但最近在麦当劳的经历实在令人沮丧，我忍不住要吐槽一下。他们的客户服务差得惊人——当我寻求帮助时，员工们总是不理我，甚至粗鲁无礼。我在柜台站了十多分钟，根本没人理我，更别说点菜了。感觉自己就像隐形人一样。 等待时间太长了，而且团队缺乏紧迫感和礼貌。对于一个以快速服务著称的品牌来说，这家店简直就是个彻头彻尾的垃圾。如果你追求效率或基本的尊重，我建议你去别家。非常令人失望。 （原文） ⭐ 1/5 — Extremely Disappointed I rarely bad leave reviews, but my recent experience at McDonald's was frustrating enough to speak up. The customer service was shockingly poor — staff were dismissive and downright rude when I asked for help. I stood at the counter for over 10 minutes with no one acknowledging me, let alone taking my order. It felt like I was invisible. The waiting time was excessive, and there was no sense of urgency or courtesy from the team. For a brand known for fast service, this was anything but. If you're looking for efficiency or basic respect, I’d suggest going elsewhere. Very disappointing.

（由 Google 翻译）服务太差劲了！我的订单送来的东西不全。我因为没时间亲自去店里，所以用了DoorDash点餐。我点的巨无霸套餐没送到——没有薯条，没有汽水，也没有汉堡。我额外付费的酱料也没送来；他们随便给了我一些。我点了三条鸡柳，结果送来了四条。他们应该在发货前仔细核对订单。简直是一场灾难，而且没人愿意退款。服务太差劲了！ （原文） Horrible servicio mi pedido llegó incompleto si pedí doordash es porque no tenía tiempo de ir en persona un combo de big Mac no me llegó no papá no soda no hamburguesa, las extra salsas que pagué tampoco llegaron me pusieron las que a ellos les dio la gana, pedí 3 strits de pollo me llegaron 4 tienen que revisar antes de mandar una orden fatal y mi dinero nadie me lo devuelve mal servicio

（由 Google 翻译）9月17日，星期三，晚上7:45左右 那天那个在免下车取餐点工作的服务员，今天真是压力山大，开始跟我争论我到底说了什么。我明明说的是（3）5美元辣味套餐，她却根本不给我机会说出我的完整订单，直接把我的订单推到窗口，结果把我的订单推错了。我试着解释我说的话，看看她是不是说对了，结果她就开始对我摆架子，说这就是她为什么问了三次，还小题大做，非要修好。即使我修好了，她还是收了我18美元，基本上就是两份套餐，还少了薯条。 （原文） Wednesday, September 17 7:45ish Who ever was working drive thru at this date and time really was having a stress full day and started arguing with me wether or not what I said after trying to speak thru the mic I clearly said (3) 5$ meal deals spicy she instantly didn’t give me a chance to say my full order and proceeded to pushing my order wrong once at window I tried to explain what I said and see if she correctly had it and started giving me attitude and telling me that’s why she asked three times and made a big deal over fixing it even when I fixed it she charged me $18 basically for 2 meal deals and missing fries

（由 Google 翻译）如果你拿着包回去，管理层和员工会辩称他们没有弄错订单。 （原文） Management and staff will argue they didn’t mess up an order if you go back in with your bag.

（由 Google 翻译）你需要向服务员要餐巾纸来擦额外的冰块和酱汁。 （原文） You have to ask for napkins for extra ice and sauce

（由 Google 翻译）如果您是忙碌的专业人士，我不推荐这个地方。 每张桌子都有一个电源和 USB 插座。然而，所有电源插座都已关闭，他们拒绝打开它们。虽然他们以麦咖啡的身份推销自己，并希望人们来，但他们拒绝提供基本/所需的支持。 我不会去那里或推荐这个地方。 （原文） I don't recommend this place if you are a busy professional. Each table has an electric and usb outlet. However, all the electric outlets are turned off and they refused to turn those on. While they sell themselves as McCafe, and want folks to come, they refuse to offer basic/needed support. I will not go there or recommend this place.

（由 Google 翻译）我在应用程序下单，却遭遇了在麦当劳最糟糕的体验之一。我在第一个窗口拿到饮料，然后在第二个窗口坐了大约15分钟，才有人出来问我点了什么。我给了他们收据，但仍然等了10分钟才拿到食物。 我检查包裹时，发现一半的物品都不见了。我等了20多分钟，他们还要服务我身后的10到15辆车，我告诉他们这太不可接受了。他们把他们说是缺少的物品拿给我，但当我再次检查时，发现仍然有更多东西不见了。 我不得不转身回去，经理非但没有迅速帮我解决，反而试图跟我争论我缺少的东西。完全不专业，而且浪费时间。我再也不会来这家店了。 （原文） Placed my order through the app and had one of the worst experiences at a McDonald’s. I got my drinks at the first window, then sat at the second window for about 15 minutes before someone finally came out and asked me what I had ordered. I gave them my receipt, and it still took another 10 minutes to get my food. When I checked my bag, half the items were missing. After waiting over 20 minutes while they served 10–15 cars behind me, I told them it was unacceptable. They brought me what they said were the missing items, but when I checked again, even more things were still missing. I had to turn around and go back through, and instead of fixing it quickly, the MANAGER tried to argue with me about what I was missing. Completely unprofessional and a huge waste of time. I will not be returning to this location.

（由 Google 翻译）第一次来是在 2024 年 1 月星期日上午 8 点左右。我们点了香肠鸡蛋松饼和培根鸡蛋奶酪饼干。 两者都很新鲜而且很热。 咖啡和茶也很好。 女厕所的水槽里没有自来水。 不知道员工是如何洗手的，或者他们是否洗手。 （原文） First visit was Sunday about 8 AM January 2024. We ordered sausage egg McMuffin and bacon egg and cheese biscuit. Both were fresh and hot. Coffee and tea was also good. The women's rest room did not have running water in the sink. Not sure how the employees wash their hands, or if they even do.

（由 Google 翻译）可怕的经历。进来的时候里面没人。问柜台那位女士，她帮我们点了卫生纸，因为洗手间里没有卫生纸，现在已经 10 分钟了，仍然没有卫生纸。她一直说的是 1 分钟，但我们没有卫生纸。然后，当我向她解释我的观点时，她一直告诉我我不能使用优惠券代码和注册我是谁的代码🤦🏽‍♀️糟糕的客户服务。我们六个人，当被问要更多的酱汁时，开车穿过的女士本来打算给我，直到粗鲁的收银员告诉她她已经给了我一些。我解释说我们有 6 个人。糟糕的是我们不得不等 10 分钟才能买到卫生纸 （原文） Horrible experience. Came in to order was nobody inside. Asked the lady @ the counter who was taking our order for toilet paper since there was none in the restrooms and it’s been now 10 mins & still no toilet paper. All she keeps saying is 1 min & to our avail no toilet paper. Then when i explained to her about my points she kept telling me i can’t use the coupon code and the code that registers who I am 🤦🏽‍♀️ horrible customer service. It was 6 of us when asked for more sauce the drive thru lady was going to give it to me until the rude cashier told her she already gave me some. I explained its 6 of us . Bad enough we had to wait 10 minutes for toilet paper

（由 Google 翻译）没有调味品，番茄酱/辣酱请咨询收银员。 没有冷饮柜，想续杯请咨询收银员。 需要餐巾纸吗？回到柜台。 所有东西都得当着柜台的面问。 （原文） No condiments, ketchup/hot sauce ask the cashier. No soda fountain, want a refill, ask the cashier. More napkins? Back to the counter. You literally have to ask for everything over the counter.

（由 Google 翻译）我不确定这家麦当劳是不是个陷阱，但员工们点餐时总是显得有些亢奋或脱离现实。那位西班牙女经理似乎根本不关心顾客，她更喜欢争论解决问题。不过我很高兴，觉得这家店需要彻底改造的不止我一个人。 （原文） Im not sure if this McDonald's is a trap house or something but the employees always seem high or out of touch of reality when taking order. The female Spanish manager doesn't seem to care about the clients because she rather argue over solving the issue. But im glad that I'm not the only one that feels like this place needs a major makeover.

（由 Google 翻译）他们有两条免下车通道，但只使用其中一条。所以，如果你开车过去，你得等着，而且没人管。如果他们在某个时间停止使用免下车通道，应该放些警示锥之类的东西，这样就不会浪费人们的时间了。 （原文） They have 2 drive thru lanes but only use one. So if you do you will wait and no one says anything. If they stopped using it at a certain time they should put up cones or something so they aren't wasting people's time.

（由 Google 翻译）我通常不写点评，但这次我觉得有必要分享我在位于弗吉尼亚州伍德布里奇市杰斐逊戴维斯公路14591号（邮编22191）的麦当劳的用餐体验，帮助其他人做出明智的选择。 昨晚，我和女朋友去了这家24小时营业的麦当劳。我迫不及待地想尝尝他们多年没见过的烤卷饼。令我惊喜的是，我点了两份烤鸡肉卷饼和一份M&M麦旋风——而且每样菜都做得恰到好处。我们满意而归，尤其冰淇淋机居然还能正常运转。 然而，第二天我又想点同样的菜，值班经理却坚称这家店从未供应过烤卷饼，并声称他前一天晚上还在上班。这真是令人费解，因为我和女朋友都清楚地记得我刚吃的那顿饭。 我曾在麦当劳工作过，甚至在卷饼供应期间也培训过员工，因此对厨房的运作方式非常熟悉。根据我的经验，经理可能不想准备烤鸡，或者想缩短免下车取餐时间——我知道这在很多麦当劳都是一项绩效考核指标。但他并没有直接说明当时没有服务，而是断然否认他们曾被服务过，这让人感觉既不屑一顾又不专业。 每个人都会犯错，都会有休息日，但在没有确认或提供解决方案的情况下否认顾客的良好体验是不可接受的。我希望这条反馈能鼓励顾客提供更诚实、更尊重的服务。很遗憾，我不会再来这家店了。 （原文） I don’t usually write reviews, but I felt the need to share my experience at the McDonald’s located at 14591 Jefferson Davis Hwy, Woodbridge, VA 22191 to help others make informed choices. Last night, my girlfriend and I visited this 24-hour location. I was excited to try the grilled snack wraps, which I hadn’t seen in years. To my surprise, I was able to order two grilled chicken wraps and an M&M McFlurry—and everything was prepared correctly. We left satisfied and impressed, especially since the ice cream machine was actually working. However, when I returned the following day hoping to order the same meal, the manager on duty insisted that grilled wraps had never been served at that location and claimed he had worked the night before. This was baffling, since both my girlfriend and I clearly remembered the meal I had just eaten. As someone who used to work at McDonald’s and even trained staff during the time wraps were regularly offered, I’m very familiar with how the kitchen runs. Based on my experience, it seemed like the manager may not have wanted to prepare grilled chicken or possibly wanted to keep the drive-thru times lower—which I understand is a performance metric in many locations. But rather than simply stating they were unavailable at that moment, he chose to flat-out deny that they had ever been served, which felt both dismissive and unprofessional. Everyone makes mistakes or has off days, but denying a customer's valid experience without checking or offering solutions is not acceptable. I hope this feedback encourages more honest and respectful customer service. Unfortunately, I won’t be returning to this location.

（由 Google 翻译）事实是，这不是我第一次遇到这种情况，我已经好几次点了新鲜的热薯条了，而且我总是很幸运他们给我重新加热的薯条，这非常糟糕，最重要的是他们。放的产品很少啊。。这不是大佬吗？？除了东西都贵了，他们不再愿意投入任何东西进去，这实在是不值得。 ！ （原文） La verdad no es la primera vez que me pasa esto , ya son varias veces he pedido papas fritas frescas y caliente y siempre tengo la suerte que me den las papas fritas recalentadas esto es muy malo y sobre todo ponen muy poco producto esto no es una papa grande ?? A parte que todo está caro ya no quieren ponerle nada, realmente esto no vale la pena. !

（由 Google 翻译）亲爱的麦当劳！！！ 你们的客服太差劲了，根本不把我们当人看。 你们的员工站着互相聊天，但他们身后排着队，却浑然不觉。而且，如果问我们是否站了很久，他们还会用非常粗鲁的语言。 （原文） Dear Mcdonald's!!! Your customer servcice is very bad, you don't think of us as human beings. Your staff are standing and talking to each other, but there is a line behind them, but they don't notice it. And if we are asked if we have been standing for a long time, they use very bad language.

（由 Google 翻译）麦当劳就是这样。不过我觉得他们的定价有点失控。比如，我要求“不要泡菜，加一片芝士”。他们照做了。还收了我2.49美元！……是的，我看了收据。两个人，两个三明治，两份小薯条，两杯饮料……花了将近25美元。😑 （原文） It's McDonalds. However, I think their pricing is out of control. For example, I asked for "no pickle, and add a slice of cheese". They did. They also charged me $2.49. ! ...yes, I actually looked at my receipt. 2 people, 2 sandwiches, 2 small fries and 2 drinks...spent nearly $25. 😑

（由 Google 翻译）我唯一遇到的问题是，在免下车取餐时，送餐员大多很粗鲁。我已经四次把饮料送到一半了，最后三次都送错了菜。当我告诉他们菜不对的时候，他们总是摆出一副不耐烦的样子。他们总是在车窗上看到那些态度恶劣的人。摇头叹息 （原文） The only issue I have had is in the drive thru the person that gives the food are mostly Rude it's my 4 time getting the my drink halfway and the last 3 time wrong food ..when i told them it was wrong food they always get an attitude. They're getting people with attitudes on the window. Smh

（由 Google 翻译）连续第二天，他们把我的订单搞乱了，我买了 13 块巧克力饼干，他们只给了 10 块，怎么样？昨天我买了 2 杯脱咖啡因咖啡、4 块奶油、2 块糖，他们放了更多的奶油，看起来像一杯牛奶而不是咖啡😒而且是冷的！！！我买了一杯冰法式香草咖啡，他们给了我一杯普通的冰咖啡😒我晚上 9 点 28 分就为了这些咖啡订了单，我快晚上 10 点才离开麦当劳，柜台的女孩们只是查看了我的订单，但什么也没做，其中一个在和她的男朋友说话，另一个在喝果汁和拍照😒当我再次询问我的订单时，其中一个说另一个女孩在制作它们😒而且脱咖啡因咖啡太冷了！！！ （原文） Second day in a row and they messed up my order I bought 13 chocolate chip cookies and they just gave make 10 like wth ? And yesterday I bought 2 decaf coffees 4 cream 2 sugars and they put more creams that it look like a cup of milk instead of coffee 😒 and they were cold!!!. And I bought a Ice French Vanilla coffee and they give me a regular ice coffee 😒 I order at 9:28pm just for those coffees and I was out of McDonald almost 10:00pm and the girls that were in the counter they just check my order but did nothing and one of them was talking to her boyfriend and the other one was drinking her juice and taking a picture 😒 and when I ask then again for my order one of them said that the other girl was making them 😒 and the decaf coffees were so cold!!!

（由 Google 翻译）2024年11月21日上午11点40分左右，我在位于弗吉尼亚州伍德布里奇杰斐逊·戴维斯公路14591号（邮编22191）的麦当劳餐厅遭到一位名叫塞尔玛的经理盘问和骚扰，仅仅因为我坐了下来。当时我的车正在几英里外的百事男孩（PEP BOYS）修理厂维修，所以我步行过来。我之所以走到这家麦当劳，是因为这里有无线网络，我可以上网工作。我走进餐厅不到10分钟，她就走过来问我：“你在等谁？”我平静地解释说我不需要告诉她这些信息，并问她为什么这么问。她解释说我必须买东西才能待在这里。我向她解释说，我当时正在打开电脑，根本没机会买东西。我向她解释说，我只是想在设置好笔记本电脑开始工作后买杯咖啡。我走进店里，点杯咖啡，启动笔记本电脑，因为我是远程办公人员，也是一名残疾退伍军人，所以并没有引起任何麻烦。但她却一直骚扰我，直到我别无选择，只能离开。这件事之后，我感觉很不自在，不敢再点任何东西。这次经历让我感到非常难堪，也让我感到人格受辱。我没有做错任何事，不应该受到这样的对待。她把我当成一个可能会惹麻烦的人，而我根本没有购物的打算。我计划就此事采取进一步的法律行动。 （原文） On 11/21/2024 around 11:40 a.m. I was questioned and harassed at McDonald's located at 14591 Jefferson Davis Hwy, Woodbridge, VA 22191 by a manager named Selma for simply sitting down. I'd walked from PEP BOYS, a few miles down the street as my vehicle was being worked on. I walked to this McDonald's because they had WIFI, and I could connect for work. I had walked into the establishment and had been there for less than 10 minutes before she walked up to me and asked me, "Who was I waiting for?" I calmly explained that I didn't need to give her that information and asked her why she was asking me this. She then explained that I needed to purchase something to be there. I then explained to her that I hadn't been given the chance to buy anything as I was turning on my computer. I explained to her that my extension was to purchase a coffee after setting up my laptop for work. I walked into the establishment, causing no issues to possibly order a coffee and set off my laptop as I am a remote worker and a disabled military veteran. She continued to harass me until I had no choice but to leave. I didn't feel comfortable ordering anything after this incident. This ordeal was triggering and degrading. I didn't do anything to deserve that treatment. She profiled me as if I were someone who could possibly cause trouble and had no intention of buying anything. I do plan to take further legal action regarding this situation.

（由 Google 翻译）很酷的地方，员工很热情，食物新鲜，氛围也很好。你还想在本地麦当劳吃点什么呢？ （原文） Cool place, helpful staff, fresh food and nice atmosphere. What else do you want at a local McDonalds.

（由 Google 翻译）这些员工是我这辈子遇到的最粗鲁的人。我点的圣代冰淇淋连一半都装不下，软糖也几乎不存在。我礼貌地告诉他们改进一下，结果那位粗鲁的员工态度恶劣地把冰淇淋拿了回去，还摔上了车窗。连基本的礼貌和尊重都丢到哪儿去了？可以肯定地说，这辈子再也不会去麦当劳了，因为这次经历彻底毁了我的一切。 （原文） The staff were the rudest people I have ever met in my entire life. The ice cream sundae I ordered wasn’t even halfway full and the fudge was basically nonexistent. After politely telling them to fix it, the rude staff took the ice cream back with bad attitude and slammed her window. Like what happened to common decency and respect? Safe to say, this is the last time I will be going to McDonald’s in my life as this experience officially ruined it for me.

（由 Google 翻译）我在这家麦当劳的用餐体验非常糟糕。9月1日，我于上午10:06通过手机点餐，并于上午10:15到达餐厅。到达对讲机后，我按要求提供了手机点餐码。排队约15分钟后，窗口工作人员告诉我，我的订单已下单，我应该在上午10:30之前下单。 这显然是错误的，因为我的手机点餐收据上明明显示，我的订单是在上午10:30之前下单的。我的订单不仅没有按预期通过手机点餐系统完成，经理还让我进店重新点餐。这违背了使用手机点餐系统的初衷，造成了不必要的不​​便。 我认为这种情况反映出这家餐厅的服务和流程不完善。我希望管理层能够解决这个问题，因为目前的手机点餐方式令人无法接受。 （原文） I had a very disappointing experience at this McDonald’s location. On September 1, I placed a mobile order for breakfast at 10:06 AM and arrived at the restaurant at 10:15 AM. When I reached the intercom, I provided my mobile order code as requested. After waiting approximately fifteen minutes in line, I was told at the window that my order was not available and that I should have placed it before 10:30 AM. This was incorrect, as my mobile order receipt clearly showed it was placed well before 10:30 AM. Not only was my order not prepared as expected with a mobile order, but I was also instructed by the manager to come inside and place a new order. This defeats the purpose of using the mobile ordering system and caused unnecessary inconvenience. I believe this situation reflects poor service and a lack of proper process at this location. I hope management addresses this issue, as the current approach to mobile orders is unacceptable.

（由 Google 翻译）位于弗吉尼亚州戴尔市枫树谷大道的麦当劳服务最差，食物总是冷的，饮料没有装满，员工不友好，大多数不会说英语或者只会说一点点英语，至少有一半的时间他们会弄错你的订单。在免下车通道和店内等待的时间非常长。我个人甚至多次尝试过那个地方，希望这只是个例，但不是，而且似乎越来越糟，所以我不会再去那个地方了，不值得支付过高的价格食物和糟糕的服务。建议那家店的老板学习如何管理和运营企业，并在招聘和培训员工方面做得更好。在我看来，大多数麦当劳的客户服务都不怎么样了，他们也不以自己的服务为荣，但在我看来，这家是我经历过的最差的。 （原文） The McDonalds on Mapledale Avenue in Dale City, VA has the worst service, the food is always cold, drinks are not filled, employees are not friendly and most cannot speak English or very little, they get your order wrong at least half of the time. The wait in the drive thru and inside is terrible. I personally have even that location multiple tries hoping it was one off, but it wasn’t and seems like it just gets worse so I will not go to that location again, not worth the over priced food or terrible service. Recommend the owners of that location learn how to manage and operate a business and do a better job with hiring and training its employees. Most McDonalds in my opinion aren’t great with customer service anymore, nor do they take pride in what they serve, but this one in my opinion is the worst I have experienced.

（由 Google 翻译）我点了餐桌服务……等了20分钟。我走到柜台前，因为机器没有给我收据……他们还没准备好我的订单，不过她给了我一张收据。他们速度很慢，而且很乱。我花了将近30分钟才终于拿到了餐桌服务。哈哈……不是快餐。 （原文） I ordered table service... After waiting 20 min. I went up to the counter because machine didn't give me a receipt.... They still didn't have my order ready, but she gave me a receipt. They are very slow and unorganized. I finally got my table service after almost 30 min. Lol... Not fast food

（由 Google 翻译）他们太注重免下车取餐了，却忘记了用餐区，那里看起来很混乱，我等了 25 分钟才把食物拿到里面，下次我还是会选择免下车取餐，虽然客户服务不错，但他们的速度有点慢，这种事在这个地方总是发生在我身上 （原文） They focus too much on drive through they forget the dining area it looked chaotic I waited 25 minutes to get my food inside next time I will just do drive through good customer service but they are a bit slow It has always happend to me at this location

（由 Google 翻译）我在我的鸡块里发现了这个。当我说在里面时，我的意思是在实际的金块内部，我几乎把它膨胀了。好消息是我的孙女没有获得“奖品”。在她的四件儿童餐中，我不愿想象她怎么会被这个噎住。我给商店打电话，经理甚至没有问我的名字和联系方式。我拨打了收件人的1800#，但没有回电。 建议？ 如果有人知道这是什么，我很想知道.. （原文） I found this in my chicken nugget. When I say in, I mean inside the actual nugget, I almost swolled it. The good news is that my granddaughter didn't get the "prize nugget." In her 4 piece kids meal, I would hate to think how she could have choked on this. I called the store, and the manager didn't even ask for my name or contact information. I called the 1800 # on the recipient, and there was no call back. suggestions? If anyone knows what this is, I'd love to know..

（由 Google 翻译）Ordered two drinks, the chai latte was watered down as soon as I got it and the second drink took 15 mins to come out while other people who ordered after me were getting theirs, after 30 mins they then decide to tell me their out of whipped cream.再也不会回到这个位置。 （原文） Ordered two drinks, the chai latte was watered down as soon as I got it and the second drink took 15 mins to come out while other people who ordered after me were getting theirs, after 30 mins they then decide to tell me their out of whipped cream. Never coming back to this location again.

（由 Google 翻译）我点了奶酪培根薯饼。结果收到的薯饼是培根的……没有奶酪（真的吗？？？） 我还点了一个培根鸡蛋奶酪贝果，结果贝果换成了酸面包…… 我收到的其实是酸面包三明治，里面有两个鸡蛋（不是贝果配的那个鸡蛋）。我不想要两个鸡蛋，所以才点了贝果。更糟糕的是，培根和三明治的比例也太离谱了！！ （原文） I ordered the hashbrowns with queso and bacon. I received hashbrowns with bacon... no queso (like really???) I also ordered a bacon, egg, and cheese bagel and replaced the bagel with sourdough... I received the actual sourdough sandwich that comes with two eggs (not the one egg that comes with the bagel). I did not want two eggs which is why I ordered the bagel. On top of that, the bacon to sandwich ratio is WAY OFF!!

（由 Google 翻译）我到达唐恩都乐 (Dunkin' Donuts) 店，从收银台点了一杯大杯热招牌拿铁咖啡。然而，那个女孩却给了我一杯冰拿铁。我纠正她说我点了一杯热拿铁。她又做了一份，这次是普通的冷咖啡。我再次看着她，重申我想要一杯热咖啡。然后她告诉我，我点的是一杯冰拿铁，而不是热拿铁。我检查了我的收据，发现她是对的，上面确实写着冰拿铁。显然，收银员没有注意我的订单，写下了冰的而不是热的。这是我的错误，没有检查收据并假设我的订单是正确的。我真的很想要一杯热咖啡，所以我最后又买了一杯，确保收银员这次写下了正确的订单。他照做了，但当我收到饮料时，它还是冷的。我简直不敢相信！我已经付了两杯饮料的钱，都是冷的，而我特别想喝一杯热饮。女孩解释说这是两杯加牛奶的玛奇朵，并问我是否想要普通咖啡。我对邓肯甜甜圈感到非常愤怒和失望，因为他们的员工会以这种方式毁掉他们的声誉。 （原文） I arrived at Dunkin' Donuts and ordered a hot signature latte, size large, from the cashier. However, the girl handed me an iced latte instead. I corrected her and said that I had ordered a hot latte. She made another one, this time with regular cold coffee. I looked at her again and reiterated that I wanted a hot coffee. She then told me that my order was for an iced latte, not a hot one. I checked my receipt and saw that she was right, it did say iced latte. Apparently, the cashier didn't pay attention to my order and wrote down iced instead of hot. It was my mistake for not checking the receipt and assuming that my order was correct. I really wanted a hot coffee, so I ended up paying for another one, making sure that the cashier wrote down the correct order this time. He did, but when I received my drink, it was still cold. I couldn't believe it! I had already paid for two drinks, both of which were cold, when I specifically wanted a hot drink. The girl explained that it was 2 shots of macchiato with milk and asked if I wanted regular coffee instead. I was so furious and disappointed with Dunkin' Donuts for having workers who would ruin their reputation in this way.

（由 Google 翻译）我不喜欢这家Dunkin。我去买杯咖啡。我问那位女士，咖啡杯离杯口大概一两英寸，能不能放点冰块进去。她说可以给我一杯冰，但得付钱。 我很惊讶，因为我从来没付过冰块钱。我问她是不是认真的，她说“是的”。我让她把咖啡留着，然后就走了。我再也没去过那里。 （原文） I don't like this Dunkin location. I went to get a cup of coffee. I asked the lady to leave about an inch or 2 from the top and if she'd put a few ice cubes in it. She said she could give me a cup of ice but I'd have to pay for it. I was surprised because I'd never paid for a few ice cubes. I asked her if she was serious and she said, "Yes." I told her to keep the coffee and walked out. I've never been back.

（由 Google 翻译）这家大金刚餐厅的体验很糟糕。他们似乎失去了最重要的东西：良好的客户服务。这就是他们效率低下的原因。为什么他们服务不好？我的餐点等了20分钟了，看起来他们根本没在准备，而且当时餐厅也不忙。 （原文） Es una mala experiencia en este donki, que par que donki a perdido lo más importante que es el buen servicio para sus clientes por eso les bala la productividad, por qué no atienden bien, tengo 20 minutos de estar esperando a que me den mi pedido, y ni se mira que lo estén preparando, y eso que no es un horario concurrido..

（由 Google 翻译）午餐时间/高中放学时间有点忙。最好是在app下单，然后下车取货。饮料按照要求做了，在app下单后只用了5分钟就拿到了 （原文） Bit busy right around lunch time/high school dismissal time. It's better to place an order in the app and get down the car to pick up. Drink was made as requested, and took only 5 minutes to get it after placing the order in the app

（由 Google 翻译）不得不换到这家Dunkin，因为明尼维尔的Dunkin太烂了。店员很友好，糖浆和咖啡牛奶齐全，不像明尼维尔的Dunkin，而且每样东西都很好吃！以后我都去Dunkin了。 （原文） Had to switch to this Dunkin because the Dunkin on Minnieville is trash. The workers are friendly, they have all the syrups and coffee milk unlike Minnieville Dunkin, and everything was tasty! My new go to Dunkin from now on.

（由 Google 翻译）薯条很不错，我的鸡块很好吃，但我的培根王芝士汉堡很冷！肉是温热的，奶酪已经部分融化，面包很冷，还没有烤。它杀死了汉堡。这绝对不是国王。 （原文） Fries were decent, my chicken nuggets were tasty, but my bacon king cheeseburger was COLD!!! The meat was luke warm, the cheese had partially melted, the bun was very cold, it hadn’t been toasted. It killed the burger. This one definitely wasn’t the King.

（由 Google 翻译）他们没有肉，给我烤焦的食物，而且他们还很生气，因为我想在他们给我的烤焦的三明治上加奶酪 （原文） They had no meat and gave me burnt food and on top of that was mad because I wanted cheese on the burnt sandwich they gave me

（由 Google 翻译）自过去几个月以来，情况有了很大改善。新建设、新管理。这个地方非常干净，显然是新建筑和所有新的内饰，正如预期的那样。最重要的是完全避免开车经过。食物质量还是不错的。我会推荐早餐而不是麦当劳早餐。 （原文） It improved a lot since last few months. New construction and new management. Place is very clean obviously new construction and all new interior so as expected. Most importantly avoid drive thru at all. Food quality is good though. I will recommend breakfast over McDonalds breakfast.

（由 Google 翻译）第一次来这里，我不会再回来了。几个问题。一直以来经理的态度我都不知道是什么原因。我要求不要泡菜，但我的三明治上仍然收到了 3 个泡菜。我要了热薯条得到了冷薯条。我点了双层芝士汉堡，三明治上放了 1 片芝士。我故意避免开车经过，这样我就可以免费获得新鲜的食物！这里太可怕了。 （原文） First time here and I will not be returning. Several Issues. Down to the Manager who had an attitude the whole time for I am not sure what reason. I asked for No Pickles still received 3 pickles on my Sandwich . I asked for Hot Fries got Cold Fries. I ordered double cheese burger and got 1 sliced cheese on my Sandwich. I purposely avoided the drive Through just so I can get my food fresh all for Nothing! Its Terrible here.

（由 Google 翻译）只是讨论而已。面包硬得像石头，汉堡肉饼又旧又软。收银员甚至没有在窗口说话。看起来甚至没有人愿意去那里。我要求退款，但没有得到道歉或任何东西。你们都需要雇用想要工作的人。谁为顾客提供这个？？？我不会回去。 （原文） Just discussing. The bread was hard as a rock and the hamburger patty was old and rubbery. The cashiers didn’t even speak at the window. Looks like no one wanted to even be there. I asked for a refund and I didn’t get a apology or anything. You all need to hire people who want to work. Who serves this to customers??? I won’t be going back.

（由 Google 翻译）20250816 - 服务慢，随便你怎么说，但他们的蔬菜真的太棒了！！！蔬菜总是新鲜爽脆。麦当劳的生菜丝软塌塌的，尝起来像脏兮兮的洗碗水。他们的“洋葱”是脱水的、细小的薄片，泡好水后软塌塌的，没有味道，西红柿也湿漉漉的，一团糟。汉堡王的菜品新鲜，生菜是真正的叶子，脆脆的；洋葱是切片的，好吃又脆；西红柿又紧实又多汁。不过味道没那么浓烈。所以，我还是要给他们点赞。另外，我经常用他们的App，所以他们总是能帮我准备好，拉丁裔员工看起来也很友好。 楼主 - 慢得离谱！！！我提前订了餐，结果车排了好久才到。最后我取消了订单，走了！！！ （原文） 20250816 - Say what you want about the slow service but their vegetables are fantastic!!! They're always fresh and crispy. McD's shredded lettuce is limp and tastes like dirty dishwater. Their "onions" are sad, tiny, dehydrated flakes that are limp and tasteless when rehydrated, and their tomatoes are soggy messes. BK's taste fresh out of the field. The lettuce is actual leaves and are crunchy, their onions are slices, tasty and crunchy, and their tomatoes are firm and juicy. Not much flavor, though. So, I give them props for that. Also, I use the app so more often than not, they're ready for me and the Latino staff seem very friendly. OP - Ridiculously slow!!! I ordered ahead and there were a line of cars taking forever. Finally just canceled my order and left!!!

（由 Google 翻译）这个三明治看起来已经放置了至少 15 分钟以上，而且甚至没有正确组合在一起。我咬了一口，差点就吐了，太糟糕了。见附图！！！我去过的最糟糕的汉堡王！！！有人坐过吗？？？ 更新： 差不多两年过去了，没什么可说的，真是太可惜了。甚至没有得到业主的回应 （原文） this sandwhich looks like its been sitting out for atleast 15+ min and its not even put together correctly. i took one bite of this and i almost threw up it was so bad. See picture attached!!! worst burger king ive ever been to!!!! did someone sit on it??? Updated: almost 2 years later & nothing to say, thats a damn shame. not even a response from the owner

（由 Google 翻译）是的，这个地方太可怕了。员工的态度是 24/7 的，如果你要求任何额外的东西，他们会解雇你并忽略你，给你态度。忘记开车经过。我们来这里是因为这里有玩耍的地方，它绝对肮脏，而且它所在的单独房间没有空调。天气太热了，我的孩子甚至不能玩。这95度的天气，整个麦当劳都没有空调。浴室太小了，我的婴儿车几乎无法放入这个超小的房间内到达隔间。单个隔间太小了，门几乎撞到了厕所，要挤进去肯定要挤。汉堡很糟糕，甚至炸薯条的味道也像纸板和未变质的旧油。这个地方需要新的管理，或者需要报告以希望解决它所存在的所有问题。 NT回来了！ （原文） Yeah this place is terrible. The employees have an attitude 24/7 and will dismiss you and ignore you to give you attitude if you ask for anything extra. Forget the drive thru. We came here because of the play place, it was absolutely filthy and the separate room it's in didn't have AC. It was sweltering hot my kid couldn't even play. The whole McDonald's didn't have AC in this 95° weather. The bathroom is so small my stroller barely fit inside the super small room to get to the stalls. The single stall is so small the door almost hits the toilet, a definite squeeze to get into the stall. The burgers are abysmal and even the french fries taste like cardboard and old unchanged oil. This place needs new management or it needs to be reported to hopefully fix all the issues it has. NT COMING BACK EVER!!

（由 Google 翻译）这家店的员工，特别是前台那位女士，动作非常非常慢，点餐、准备餐点都要花很长时间，就连续杯都花了2分钟，尽管当时她并不忙，但她似乎很享受让顾客等待的感觉。这已经不是第一次了！ （原文） The crew members specifically the lady who works in the front is very very slow and takes very long time to get the order, prepare the order and for one refill she took like 2 minutes despite the fact she wasn’t very busy but it seems she enjoys keeping customers wait. This isn’t the first time!

（由 Google 翻译）服务差。很多员工忙来忙去，完全不知道自己在做什么。餐厅里没有汽水机。秩序非常混乱，态度也很粗鲁。 （原文） Bad service. They have lots of employees running around with no clue of what they’re doing. There was no Soda machines out in the dinning area. Just very unorganized and rude.

（由 Google 翻译）我开车去得来速窗口取餐，并报出了手机订单号。店员重复了一遍订单号后说我找错地方了。我接孩子放学后，发现没吃到东西，只好返回确认地点无误。这次我走进店里，让值班经理核对了地点和我的订单。她解释说，因为我没有走得来速窗口，所以她不能给我食物。她说唯一的解决办法是取消我的订单，而不是把已经做好的食物给我。 员工竟然对顾客撒谎，经理连食物都做不好，这绝对是附近管理最差的连锁店。我从未去过同一家店两次，却直到2025年11月7日下午3点01分才拿到我点的食物。 （原文） I went through the drive through and gave my mobile order code. The employee then repeated it and said I was at the wrong location. I picked my kids up from school with no food and returned after verifying it was the right location. I walked in this time and had the manager on duty verify the location and my order. She then explained to me she couldn't give me my food because I had not gone through the drive through. She said the only solutuon was to cancel my order instead of handing me the food they already had made for me. With employees that lie to their customer, managers who are incapable of handing people food, this has to be the worst run franchise in the area. I have never been twice to a location and still not gotten food I had ordered until 3:01 PM on November 7th 2025.

（由 Google 翻译）开车去另一家麦当劳比排队、重复点五次菜还错要快得多😔我偶尔会去，因为这家店位置方便，但每次都吃亏。通常都是队伍短，等的时间长，这次我点了两样菜，结果他们还是错一样（没有替换，也没有什么复杂的菜品，菜单上也没有）。我再也不会去这家店了。 （原文） It's faster to drive to a different mcdonalds than to wait in their line, repeat your order 5 times, and have them still get it wrong 😔 I go back every once in a while because the location is convenient, but every time I get burned. Typically it's by short lines with long wait times, this time it was ordering 2 things and having them still get 1 wrong (no substitutions, nothing complicated or off menu). I'm not going to be going to this location again.

（由 Google 翻译）得来速的服务员根本不听我说话，我走到窗口时，他们甚至连我的订单都写错了。然后，我的孙女想问个问题，那位女士也无视了她。对孩子太不尊重了。然后那位女士还用一种不尊重的语气说“我在听她说话”。服务差到家了，以后再也不来了。 （原文） The people at the drive thru weren't even listening and then when I went up to the window they didn't even have my order correct. Then when my granddaughter tried asking a question the lady ignored her. So disrespectful to a child. And then the lady said I'm listening to her in a disrespectful voice. Terrible service never coming back

（由 Google 翻译）我在商店外面，因为不懂英语，所以不想帮助那个女孩。我当时想让她赶紧离开这个地方。 （原文） Estoy afuera de la tienda y Nome kiso atender la muchacha xq no a blo inglés kise pedir ime corrió del lugar a esta hora

（由 Google 翻译）一个适合快速咬东西的好地方。食物很不错，但冰沙真的很突出。店里很干净，工作人员专业高效。 （原文） A solid spot for a quick bite. The food was decent, but the smoothie really stood out. The store was clean, and the staff were professional and efficient.

（由 Google 翻译）这些年来，我在这家餐厅消费了数百美元。他们的食物一直都很棒。直到昨天。 我点了鹰嘴豆泥蔬菜卷。做了一些改动。成品是用生菜和鹰嘴豆泥裹在玉米饼里。剩下的呢？真希望我拍了照片。 我直接给这家公司发了邮件，诉说这次经历。我甚至没有收到回执。 又一家小公司被对冲基金收购了。真可悲。现在，这家餐厅回复说，让我就此事进一步联系他们——而我在最初的评论中提到过，我已经联系过了。Tropical Smoothie，现在轮到你了。 我不会再支持这家公司了。 （原文） I've spent hundreds at this place over the years. Their food has always been great. Until yesterday. Ordered the hummus veggie wrap. Had a few changes made. The finished product was lettuce and hummus wrapped in a tortilla. Where's the rest of it? Sure wish I'd taken a photo. Emailed the company directly regarding this experience. Haven't even received acknowledgement of my correspondence. Another small company bought up by a hedge fund. Sad. And NOW, the restaurant responds by asking me to contact them further about this incident- when I mentioned in my original review I already did. Ball is in your court, Tropical Smoothie. I won't be supporting this company further.

（由 Google 翻译）在那里吃饭很满足，我认为这是一个吃饭的好地方。 （原文） It was very satisfying to be there and eat, I think it's a good place to eat.

（由 Google 翻译）我午休时间过来的；我的巴哈马妈妈卷饼简直完美！我给一星评价，因为我礼貌地问了厨师线上的一位西班牙裔女士能不能帮我切卷饼。她粗鲁地翻了个白眼，用西班牙语对她的同事说：“我需要给小费。”她帮我切了卷饼。别以为非西班牙裔就听不懂西班牙语！如果你不喜欢你的工作，就别来这里工作！！态度恶劣，客服也糟糕透了。我还是会去麦克莱恩那家！ （原文） I came on my lunch break; My Bahama mama and wrap was perfect! I’m leaving a 1 star review because I politely asked the Hispanic lady on the cook line if she could cut my wrap. She rudely rolled her eyes, and said in Spanish to her coworker. “I need to tip” her for cutting my wrap. Stop thinking non Hispanics can’t speak and understand Spanish! If you don’t like your job, DONT WORK THERE!! Nasty attitudes & terrible customer service. I’ll stick to the McLean location!

（由 Google 翻译）今天的经历太糟糕了。我在网上下单，不小心把送货设置成了自取。是我的错，我会承担责任，但是当我打电话取消订单时，我试了五次才接通。当我打通电话时，我被告知可以取消或更改订单的人那天不在，直到第二天才会来。好吧，很令人沮丧，但这是我的错误，所以我会承担责任。只是当我们去取货时，他们告诉我找不到了。我给他们看了我的确认书和收据，但他们拒绝处理我的订单，除非我再次付款。绝对不行！所以我不得不用我的卡退款，而且我再也不会去这个地方了。服务差，管理层做出的错误决定，在营业时间内没有可以在店内更改订单的人，而且建议我购买已经第二次付款的东西，这太荒谬了。 （原文） Absolutely horrible experience today. I did an online order, accidentally set to pick up instead of delivery. My bad and I take ownership of that, but when I called to cancel, it took me five tries to get through to someone. When I did, I was told that the one person who can cancel or change orders wasn't in that day and wouldn't be in until the following day. Okay, frustrating but it was my mistake so I'll own it. Except that when we get there to pick up the order, they tell me they can't find it. I show them my confirmation and receipt, but they refuse to make my order unless I pay a second time. Hell no! So I'm gonna have to do a charge back on my card and I will never go to this location again. Poor service, poor decision by management to not have someone capable of changing orders on the premises during business hours, and absolutely ludicrous that it was suggested that I purchase something I'd already paid for a second time.

（由 Google 翻译）对“Ohana Breeze”冰沙非常失望。它的味道和我以前喝过的其他冰沙都不一样，我甚至无法在这里描述它。它绝对不好吃。跟几个人聊过之后，他们也有同样的感受。以后我还是继续喝我平常喝的冰沙吧。 （原文） Very disappointed in the 'Ohana Breeze smoothie. The taste is unlike anything else I have ever tasted, so I can't even describe it here. It is definitely not good. After speaking to several people, they feel the same way. I will just stick to my regular smoothies from there.

（由 Google 翻译）我对这家餐厅的经理非常失望。他对放学后或运动训练间隙来吃饭的学生极其粗鲁。我儿子几乎每天都去那里，在足球训练前买些冰沙和食物。我们每天的花费大概在10到20美元之间。尽管他是一位忠实的付费顾客，但他和自由高中的其他学生一样，受到了经理的恶劣对待。更糟糕的是，上周门上还贴了一张专门针对自由高中学生的告示。这完全不可接受，付费顾客应该受到尊重，如果学生购买了食物和饮料，他们完全有权坐下来享用餐点。我希望这个问题能立即得到解决。谢谢！！ （原文） I'm very disappointed with the Manager at this location. He is extremely rude to students who come after school or between sports practice to eat. My son goes there almost every day, purchases smoothies and food before his soccer practice. We spend around $10-$20 daily. Despite being a loyal, paying customer, he -along with other students from Freedom H.S has been treated very poorly by the manager. To make a matter worse, a sign was posted on the door last week specifically targeting students from Freedom H.S. This is completely unacceptable, paying customer deserve to be treated with respect, if students are purchasing food and drinks, they have every right to sit and enjoy their meals. I hope this issue is addressed immediately. Thank you!!

（由 Google 翻译）我们很高兴订购了新的烧烤滑块，它看起来很棒。这是一个可怕的失望。 即使对于滑块来说，它也小得令人难以置信。网上的图片显示了一个三明治，里面装满了肉、沙拉和其他食物。从我的照片中可以看出，面包上几乎没有肉。 5 美元买一个几乎没有肉的不新鲜的面包真是太荒谬了。 我们永远不会再点这个，并且在再次点热带冰沙之前会三思而后行。 （原文） We were so excited to order the new BBQ slider, it looked so good. It was a horrible disappointment. Even for a slider it was incredibly small. The picture online showed a sandwich packed with meat, slaw and other options. As seen in my photos there is barely a smear of meat on the bun. $5 for a stale bun with almost no meat on it is ridiculous. We will never order this again and will think twice before ordering Tropical Smoothie again.

（由 Google 翻译）在音乐、色彩和艺术品上具有浓郁的热带氛围。菜单和座位上有很多美味的冷热食物。 在热瑜伽锻炼出一身汗后，我们喜欢吃一杯冰沙、沙拉或巴西莓碗。他们以前有加勒比烤鸡沙拉，但现在不再有卷饼了，有一些热量，非常好吃！哦，别忘了带上维姬小姐的薯条和新鲜出炉的饼干上路。喜欢这家连锁店在任何城镇或我们出国旅行时都可以使用。 （原文） Has a great tropical vibe in music, colors, and artwork. Plenty of good hot and cold eats on the menu and seating. We love going for a smoothie, salad, or açaí bowl after working up a sweat at hot yoga. They used to have a caribbean jerk chicken salad, but no more now they have the wrap which has some heat and so good! Oh and don’t forget some Miss Vickie’s chips and a fresh baked cookie to hit the road. Love that this chain is available in any town or if we travel out of state.

（由 Google 翻译）第一次来这个位置。提前订购并要求不要米饭。当我回到家准备吃饭时，包裹里有米饭。最糟糕的是，它浸满了肉干酱，而且非常辣。不得不把它扔掉。非常失望。当我拿起订单时，看起来员工都是高中生。不幸的是，他们不重视客户服务，不为自己的工作感到自豪，也不正确阅读订单。上次我访问这个位置。 （原文） First time at this location. Ordered ahead and asked for no rice. When I got home & was ready to eat, the wrap had rice. Worst, it was drenched in jerky sauce and extremely spicy. Had to throw it out. Highly disappointed. When I picked up my order, it looked that the employees were high school students. It’s unfortunate that they don’t value customer service, take pride in their work, or correctly read the orders. Last time I visit this location.

（由 Google 翻译）我每次都是周末去，而且我平时也经常去，所以能看出区别。周末员工做的冰沙味道难闻，水汪汪的，态度也很糟糕！我每次都点同样的冰沙，结果每个周末都喝得最难喝。我的解决办法就是以后周末再也不来这家店了！这些冰沙加水冲泡，而且做工不好，价格太贵了！我试过好几次，想看看是不是批次有问题，但每次都是水汪汪的，味道和平时工作日员工做的不一样！ （原文） Every time I go on the weekends, and I have been regularly going on the weekdays so I can tell the difference. The weekend staff makes the smoothies gross and watery with an attitude as well! I order the same exact smoothie each time and every weekend it turns out to be the worst. I mean the solution is to NO longer come to this location on weekends! These smoothies are too expensive to be watered down and not made right! I’ve given several chances to see if it was just a bad batch but it’s consistently watery and doesn’t taste like it normally does with the weekday staff!

（由 Google 翻译）Keylin 和 Camila 人非常好，她们会热情地接待你，就像家人一样。如果你是常客，她们甚至会记住你点的菜。Mark 先生 （原文） Keylin and Camila are two wonderful people they also greet you as family. They even know your order by memory if a regular customer. Mr. Mark

（由 Google 翻译）日出日落是我最喜欢的之一。喜欢他们的热三明治和卷饼。员工总是面带微笑，我爱这个地方。 （原文） Sunrise sunset is one of my favorite. Love their hot sandwiches and wraps. Employees are always smiling love this place.

（由 Google 翻译）订单准时准备好。红薯咬起来无味，冰沙的味道也很差。油炸玉米粉饼实际上非常好吃。绝对可以使用一些工作。 （原文） Order ready on time. Sweet potato bites tasteless and smoothie very week on flavor as well. Quesadilla was actually pretty tasty. Definitely could use some work.

（由 Google 翻译）孩子的快乐餐几乎是正确的。我的四分之一磅面包有不新鲜的面包。给我们提供食物的人非常友善！ （原文） Kid’s happy meals were almost correct. My quarter pounder had stale bread. The person who gave us our food was super nice and friendly!

（由 Google 翻译）我去面试了，第二天按照经理的指示回来签文件。我提前到了，结果等了两个多小时，却没有人来。这浪费了我的时间，而且非常不专业。 最重要的是，沟通是个大问题——我打电话到店里，电话要么被忽略，要么被打断，而且工作人员似乎听不懂我在说什么。如果不能和求职者或顾客进行良好的沟通，整个体验会非常令人沮丧。服务非常令人失望。 而且他们只会说西班牙语？ （原文） I went in for an interview and the next day came back to sign papers, as instructed by the manager. I arrived early and ended up waiting for over 2 hours, but no one showed up. This was a waste of my time and very unprofessional. On top of that, communication was a big issue — when I called the store, my calls were ignored or cut short, and it seemed like the staff couldn’t understand what I was saying. If you can’t communicate properly with applicants or customers, it makes the experience extremely frustrating. Very disappointing service. And they only speak Spanish?

（由 Google 翻译）这里的客户服务很糟糕。我在麦当劳的应用程序上为我的订单被收取了两次费用，我去找经理“Ms.史黛西”来帮忙，但她根本没有提出解决方案。她所做的只是告诉我在应用程序上取消它，这甚至不是一个选项，因为订单已经完成。我根本不认为如此粗鲁的人应该从事客户服务工作，而且当我想要的只是问题的解决方案或妥协时，我从未见过或经历过如此粗鲁的互动。麦当劳确实需要检查其员工的客户服务，因为经理似乎甚至不知道定义是什么。 （原文） The customer service here is awful. I got charged twice on the Mcdonald’s app for my order and I went to look for the manager “Ms. Stacy” to help and she didn’t help come up with a solution at all. All she did was tell me to cancel it on the app which wasn’t even an option cause the order had already been completed. I don’t believe someone so rude should be in customer service at all and I have never seen or been in such a rude interaction when all I wanted was a solution or compromise to the issue. Mcdonald’s really needs to check on their employees for customer service cause that manager seems like she doesn’t even know the definition is.

（由 Google 翻译）这是麦当劳的标配菜，但服务很棒。我们的餐点（免下车取餐）送来时，服务员在我们还没来得及看的时候就指出她忘了点什么。她立刻就帮我们解决了，还带着笑声和善意。这真是令人难忘。就为了这点，我还会再来的。 （原文） It's standard McDs fare but the service was great. When our food came (drive thru), the server pointed out to us that she forgot part of the order before we could even see it. She immediately fixed it, with laughter and kindness. That made it memorable. Would go again just for that.

（由 Google 翻译）我来这家麦当劳已经15年了，我喜欢他们的服务，虽然不算完美，但也算一般。我们堂食或开车过来。但这位女士，我以前没见过她，我们堂食，点餐等了太久，不得不问她食物在哪儿，她太粗鲁了。她终于把食物端了出来，但食物全都塞进一个纸袋里，说“给”是不完整的，没有吸管，也没有杯子。她说我已经给你杯子了，但她没有，还讽刺地告诉我自己去拿吸管。我对她说你太粗鲁了！！ 食物都是冷的！！！她的名字叫夏奇拉，我不确定我拼写对不对。 （原文） I've been to this McDonald's for 15 years and I like the service it may not be perfect but it's average. We dine in or drive though . But this particular lady, I haven't seen her before, we dined in and took too long for our order, have to ask her where our food is and she was so rude. She finally brought it out but the food was all shoved all in a paper bag and said "here" was incomplete no straw, no cup for the drinks, she said I already gave you the cups but she didn't and told me sarcastically to go get the straw myself. I said to her you are so rude!! The foods were cold!!! Her name is Shakira not sure I spelled it correctly.

（由 Google 翻译）还记得《疯狂动物城》里的树懒吗？那肯定是他们的训练视频。 快餐？哈，食物慢，人慢，服务慢。 双四分之一磅的薯条非常美味，薯条滚烫。订单是正确的。在汽车餐厅只花了十五分钟。 （原文） Remember the sloth from Zootopia? That must be their training video. Fast food? Ha, slow food, slow people, slow service. Double quarter pounder was f’ing delicious and fries were piping hot. Order was correct. Just took FIFTEEN MINUTES at the drive-thru.

（由 Google 翻译）我只来过这里一次，早上六点半在得来速买早餐。但是速度太慢了！！！我这边的麦当劳速度快多了。我点完餐后，它停了五分钟都没动静。 我的早餐百吉饼里还露出一根长长的浅棕色头发，虽然没怎么在意，但还是有点不舒服。厨房里应该用发网。 （原文） I've only been here this one time, at 6:30 am at the drive thru for breakfast. But Hella slow!!! The McDonald's in my area are much faster. Stopped with no movement for 5 mins after I ordered. There was also a long light brown hair sticking out of my breakfast bagel, which didn't bother me too much. But a little off putting. Should prob be using hair nets in the kitchen.

（由 Google 翻译）我喜欢邓肯，并且在这一次经历了我一生中最糟糕的经历。自从我旅行以来，我以前从未去过这家邓肯，并且在上火车之前停在这里。你们这个地方的盖子太可怕了！为什么我的上衣可以装四根吸管？我不会分享我的咖啡。我可以将吸管穿过标准盖子的哪个位置。那家伙说你们没有，如果这是真的，找个时间试试订购一下。它们方便得多。为什么如果我倾斜不当，我的饮料就会完全溢出。谁的嘴唇这么大。你们不是为沙克服务的。 （原文） I love Dunkin’ and had the worst experience of my life at this one. I’ve never been to this Dunkin before since I’m traveling and was stopping here before getting on the train. The lids that you guys have at this location are just HORRIBLE! why can my top fit four straws. I am not sharing my coffee. Where at the standard lids that I can put my straw through. The guy said you guys don’t have them, which if that’s true, try ordering them sometime. They are much more convenient. Why is my drink going to spill out entirely if I tilt it wrong. Whose lips are this big. You guys are not serving Shaq.

（由 Google 翻译）我花了一段时间才写这篇评论，因为我太喜欢这家Dunkin了，但最近六个月它的情况每况愈下。过去三年来，我每周都会来这里好几次。以前免下车取餐的工作人员很友好，咖啡也总是很棒。但最近工作人员不那么友好了， 而且咖啡也很糟糕。我的杯子里总是咖啡量少，味道也不对。我尝试了不同大小的饮品，但都一样。今天我的南瓜摇意式浓缩咖啡喝起来就像加了一点牛奶的黑咖啡。这是怎么回事？发生了什么？？对于这种价格过高的咖啡，我宁愿自己在家煮…… （原文） Its taken me awhile to write this review because I have so much love for this specific Dunkin, but the last 6 months it has gone extremely downhill. I've been coming here multiple times a week for the last 3 years. In the past the drive thru staff were friendly and coffee was always amazing. But recently the staff haven't been as friendly and the coffee sucks. My cup is constantly low on coffee and it doesnt taste right. I've experimented with different drinks and sizes and it's all the same. Today my pumpkin shaken espresso taste like old black coffee with a splash of milk. What is going on?? What happened?? For this type of overpriced coffee I would just make it at home..

（由 Google 翻译）首先，两个卫生间都没有换尿布台；其次，我点了六种奶油和六种口味的奶昔，结果咖啡却黑得要命。味道太差，我好心地请他们加点奶油和奶昔，结果他们加了59美分，结果一开始就没调好。服务也很糟糕，10分钟都没人接我的单，店里也没有其他顾客。这真是我旅途中糟糕的一站。 （原文） First there’s no changing table in either bathroom, second I asked for 6 creams and 6 flavors swirls and my coffee was dark as hell. It tasted so bad I asked them kindly to please add more cream and flavor and they really charged me 59 cents to add more flavor to my coffee when they didn’t make it right to begin with. Terrible service also, no one took my order for 10 minutes and there was no other customers in there. Terrible stop on my trip.

（由 Google 翻译）我点了一杯中杯抹茶，冰块少了点。我只给了半杯抹茶和杏仁奶，他们说加不上，都是定量的。千万别点他们的玛莎，他们太坑我们了。 （原文） I ordered a medium iced matcha with less ice. I only gave me a half a cup of matcha with almond milk and said that they cannot fill it up it's all measured out. Please do not order Masha from them because they are ripping us off.

（由 Google 翻译）至于邓肯在另一个地方的前工人，这个地方的服务很糟糕，而且工人态度懒惰。我的伙伴提前订购了 dd 并取货。这名工人甚至没有承认他们没有马金斯，因为他很粗鲁而且“累了”。他问你们是否可以退款或换货，工人们借口迟到了。你好？它是 24/7 邓肯吗？那时面包甚至没有烤过，只是纯粹的陈旧。再也不会了。 （原文） as for a former worker for dunkin in a separate location this place has horrible service and lazy attitude workers. My partner ordered ahead for dd and pick up the order. The worker didn’t even acknowledge him that they had no munckins, at that he was RUDE and “tired”. He asked if yall can get a refund or replacement, workers excuse was its late. HELLO? its a 24/7 dunkin? At that the bread wasn’t even toasted and just pure STALE. never again.

（由 Google 翻译）2025年8月22日，我通过Uber Eats在这家门店（门店编号304706）下单，结果非常失望。我的订单缺少一些菜品（一个甜甜圈和一个培根鸡蛋奶酪醒脑卷），而且收到的饮料也完全不对。 当我联系Uber Eats时，他们让我直接联系门店。不幸的是，我与这家门店的体验更糟糕。第一次打电话就响了，无人接听。第二次尝试时，我简短地联系了一个自称是夜班经理的人，但他承认自己刚到，不知道发生了什么事。电话一直没响，然后就断线了。之后我每次打电话都无人接听。 错误难免，但真正让我沮丧的是完全缺乏沟通和问责。如果某种商品缺货，应该通知顾客，而不是让他们收到错误的商品。如果出现问题，门店应该接听电话并尽力提供帮助。 我很少留下评论，但这次的体验实在太令人失望了，我觉得有必要分享一下。希望管理层能够认真对待这条反馈，并在未来提升准确性和客户服务。 （原文） I placed an order for delivery through Uber Eats from this location (Store #304706) on 8/22/25 and was very disappointed. My order was missing items (a donut and a bacon, egg & cheese wake-up wrap), and the drink I received was completely wrong. When I reached out to Uber Eats, I was told to contact the store directly. Unfortunately, my experience with the store was even worse. The first call just rang with no answer. On my second attempt, I briefly spoke to someone who said he was the overnight manager, but he admitted he had just gotten in and wasn’t sure what was going on. The line went silent and then disconnected. Every attempt to call afterward went unanswered. Mistakes happen, but what really frustrates me is the complete lack of communication and accountability. If an item is unavailable, customers should be notified instead of just receiving the wrong items. And if there’s a problem, the store should answer the phone and try to help. I rarely leave reviews, but this was such a disappointing experience that I felt it needed to be shared. I hope management takes this feedback seriously and improves both accuracy and customer service moving forward.

（由 Google 翻译）基本上就是直接看菜单，但要点你想点的饮料，还得说点别的。他们好像都不知道自己菜单上有什么。 （原文） Basically read straight off the menu but say you need to say something else in order to get the drink you want. Don’t seem like they know what’s on their own menu.

（由 Google 翻译）喜欢炸玉米粉圆饼一直是人们的最爱，很遗憾他们把它从菜单上去掉了。当我看到他们限时带回来时，我必须买一个。现在它们是 2 美元，这就是我得到的。绝对不值 2 美元。非常失望，不高兴，不值得打电话抱怨，所以我只是吃了我的扁玉米饼壳，因为它不是我一直喜欢的塔可钟的托斯塔达。我买了绿色墨西哥卷饼和戈尔迪塔，希望它能像旧的一样。 （原文） Love the tostada has always been a favorite was sad they took it off the menu. When I saw they brought back for a limited time I had to get one. Well now they are $2 and this is what I got., definitely not worth $2. Was very disappointed and not happy, it was not worth calling to complain so I just ate my flat taco shell because it was not the tostada I have always loved from Taco Bell. I got the green burrito and Gordita so hope it’s like the old.

（由 Google 翻译）我回去退款，那位先生似乎没发现任何问题。他处理了我的退款，说明他只是个值班主管，没发现任何问题，这很令人担忧。 （原文） Went back for a refund and the gentleman didn't seem to find anything wrong with this. The fact that he processed my refund says he a shift lead of some sort and saw nothing wrong is quite concerning.

（由 Google 翻译）辣味土豆软玉米饼没有土豆，只有酱汁、奶酪和生菜。烤奶酪豆卷饼里的米饭是生的，而且没有烤过。奶酪玉米饼也不错。麦当劳门前的塔可钟更好吃。 （原文） Spicy potato soft taco had no potatoes, just sauce, cheese, and lettuce. The grilled cheese bean burrito had uncooked rice and was not grilled. Cheese quesadilla was good. The Taco Bell infront of McDonalds is better.

（由 Google 翻译）手机下单，11点55分左右下单。 12点05分到达免下车线。直到12点55分才收到食物。我们收到的食物很好，但缺少订单中的物品（薯条，但有奶酪）和添加的配料（玉米片上的西红柿）。我原本以为要等，因为那是午餐，但将近一个小时的订单不完整令人失望。 （原文） Placed a mobile order, ordered around 11:55. Arrived at the drive-through line at 12:05. Didn't receive the food until 12:55. Food we did receive was good but missing items (chips,but had the cheese) from order and added toppings( tomatoes on the nachos). I expected to wait because it was lunch, but almost an hour with an incomplete order was disappointing.

（由 Google 翻译）这里的工作人员非常粗鲁和无礼。下订单的屏幕无法正常工作，没有人接受我们的订单。经理和其他工作人员说我们应该去别的地方吃饭。有史以来最糟糕的经历。仅仅因为这次经历，我再也不会去另一家塔可钟吃饭了。 （原文） The staff here was extremely rude and disrespectful. The screens to place orders were not working and nobody would take our order. The manager and other staff members said we should just eat somewhere else. Worst experience ever. I will NEVER eat at another Taco Bell simply because of this experience.

（由 Google 翻译）女士们人都很好，很贴心。她们很关心顾客。食物上桌很快，质量也很好。 （原文） The lady's are really nice and sweet. The care about their customers. The food it prepare fast and with great quality

（由 Google 翻译）一盒12个小号塔可竟然要29.99美元🌮，简直荒唐。我还是去别家吃吧。有很多墨西哥家庭经营的小餐馆可供选择。我去吃过几次。 （原文） $29.99 for a box of 12 SMALL SIZED TACOS 🌮 is absolutely ridiculous. I'll eat somewhere else. There are plenty of small Mexican family-owned restaurants as viable options. Ate at one a few

一样的东西比另一家贵50%

（由 Google 翻译）糟糕的客户服务，我在网上订购了早餐。上午 10:30 前 15 分钟，我在来的路上遇到了交通堵塞，以为我已经订好了食物，应该不会有问题。我于上午 10:33 到达扬声器，经理非常粗鲁地告诉我必须在上午 10:30 之前到达那里，即使我已经在网上订购了，并且拒绝帮助我退款。 （原文） terrible customer service placed a breakfast online order. 15 mins before 10:30am i hit traffic on the way here thinking i already ordered my food it shouldn’t be a problem. i get to the speaker at 10:33am and the manager is very rude stating i had to be there before 10:30am even tho i had placed an online order and refused to help me with my refund.

（由 Google 翻译）简单的点餐就搞砸了，薯条味道怪怪的（不像麦当劳的薯条）。难怪我妹妹不去那家店了。 （原文） Simple order was messed up and the fries tasted weird (not like McDonald's fries). No wonder my sister doesn't go to that location.

（由 Google 翻译）食物很糟糕；有时它和你点的东西一样好，有时却恰恰相反。我至少两次在上班的路上经过这里并点了牛排和鸡蛋早餐百吉饼。我点了两份，一份不带鸡蛋，是给过敏的同事的，两份都加了额外的酱汁，每份需要支付 0.45 美元。每次付款时我都会验证订单是否正确。每次鸡蛋仍然在三明治上，也没有我付钱的额外酱汁。这些人也不关心评论。这里的服务太差了，无暇打扰。 （原文） Food is a crap shoot; sometimes it's good and what you ordered, other times it's just the opposite. At least twice I came by here on my way into work and ordered the steak and egg breakfast bagel. I ordered two of them, one w/out egg for a coworker who is allergic, both with extra sauce, which you have to pay $.45 each for. Each time I verified when paying that the orders were correct. And each time the egg was still on the sandwich and neither had the extra sauce that I paid for. These people don't care about reviews either. The service is just too bad here to bother.

（由 Google 翻译）我开车去得来速餐厅点了一份普通的麦香双层。结果我被迫多等了5分钟才拿到我的订单，结果拿到的竟然连个普通的汉堡都不是，所以我又等了10分钟。服务太差了，下次请按照订单说明来。 （原文） Went thru drive through and ordered a plain mcdouble. Was forced to wait an extra 5 min for my order and then when i got the order it wasnt even a plain burger so i had to wait another 10 min terrible service follow order instructions next time please holy

（由 Google 翻译）如果你不会说西班牙语，这里的员工会非常粗鲁。以后再也不来这里用餐了。第一个收银员一直用西班牙语跟我说话，我已经说过我听不懂了。然后女主管接单时态度很差。以后再也不来这里了。 （原文） Employees here are very rude if you don’t speak Spanish. Not coming here to dine in anymore. First cashier keep talking to me in Spanish which I already said I don’t understand. Then the female supervisor took our order with attitude. Not coming here anymore.

（由 Google 翻译）我不建议你去这家店，因为服务时间太长。我建议店主换一个更专业的服务人员，或者培训一下他们，这样他们才能更好地提供服务。 （原文） No les recomiendo que pasen a este lugar por se tardan mucho en atender, yo lo que le recomiendo al dueño que cambie de perdonal mas calificado o que los apasiten para que puedan dar un buen servicio..

（由 Google 翻译）这是一个新地点，离我住的地方很近，这让我很高兴。我决定去拜访他们并尝试新的热带碗，我喜欢它。它做得非常好而且新鲜。味道很好，虽然价格有点贵，但是很饱。店里很干净，工作人员也很好。我希望它能保持这种状态。总的来说，我有一个很好的经历。 （原文） This is a new location which is very close to where I live which makes me happy. I decided to pay them a visit and try the new tropical bowl and I love it. It was made really well and fresh. It tasted so good even though it was quiet expensive, it was filling. The store is very clean the staff was very nice. I hope it stays that way. Overall, I had a good experience.

（由 Google 翻译）每天早上我都会来这里喝冰沙，Leticia Iveth 女士和她的员工都非常有礼貌、尊重他人、乐于助人，而且我一进门就迫不及待地准备上菜。每次进来，我都感觉精力充沛，我强烈推荐这里，他们是最棒的。按照你的要求和喜好来制作冰沙。 （原文） Every morning I come to get my smoothie Ms. Leticia Iveth and staff are so polite, respectful, very helpful and ready to serve soon I walk through the door. I feel nothing but good energy when I come in I recommend to come here they are the best. Make your smoothie just how you ask and want it.

（由 Google 翻译）客户服务一流。我一进门，工作人员就热情地迎接我，面带微笑，并和我说了声早安。这让我的一天一下子明亮起来。冰沙太好喝了。排队的人都面带微笑。对了，早上9点之前是欢乐时光。 （原文） Customer service is top tier. The staff greeted me immediately after entering the place with a smile and nice good morning. That immediately brightened my day. The smoothie was so delicious. Everyone waiting in line was waiting with a smile. Oh yea before 9am it’s happy hour.

（由 Google 翻译）这里的女士们每次都照顾我！服务和住宿都很棒。 （原文） The ladies over at this location take care of me every time! Great service and accommodations.

（由 Google 翻译）我为工作会议订了外卖。他们很及时，准时送达，而且每个人似乎都对食物很满意。客服很棒！从经理到厨师，都继续保持出色的工作 :) （原文） I placed a delivery order for my job's meeting. They were prompted and on time and everyone seemed to be pleased with the food. Customer service was great! Keep up the great job from the manager to the cook :)

（由 Google 翻译）我超爱Tropical Café，但这家店的客服服务简直太棒了，简直是天堂！ 我一定会再来的。 （原文） Me encanta tropical Café pero el costumer service de esta locación en específico es más que excelente, sobre los cielos! Definitivamente regresaré a esta locación

（由 Google 翻译）太喜欢这里了！冰沙总是新鲜美味。工作人员超级友好，上菜速度也很快。氛围很棒，选择也很健康——我的首选！ Iverth、Ester、Genesis 和 Leticia 的冰沙都很棒，值得五星好评。 （原文） Love this place! Smoothies are always fresh and tasty. The staff is super friendly and fast. Great vibes and healthy options - my go-to spot! Iverth, Ester, Genesis and Leticia great stuffs they deserve 5 star.