The 37 best things to do with kids in Acapulco

The exhibits are excellently presented and informative. Google Translate helped immensely as my Spanish is limited. Great history here.

Located atop a historic fortress overlooking Acapulco Bay, the San Diego Fort Museum offers a fascinating experience. It’s spacious, well-maintained, and features impressively realistic models that vividly illustrate important episodes from the port’s history. The museum’s galleries are neat and thoughtfully arranged, making the visit comfortable and enjoyable for all audiences. From the halls and terraces, you can admire breathtaking views of the sea—perfect for photos or simply soaking in the scenery. Free parking makes it easy to access, without any hassle. Whether you're looking to dive into local history or enjoy a culturally rich and scenic experience in Acapulco, this museum is a top choice.

I read a review that said the museum was in awful condition. The review failed to mention that it was a few months after the massive storm that destroyed Acapulco. Please ignore this review, your museum is up and running. We went today, museum is an excellent condition with interesting artefacts from Asia and Mexico. The models of the galleons that did the Manila Acapulco run are fascinating. I would recommend an hour or two for this museum.

Recently remodelled, it shows the history and culture of the bay. It has a collection of maritime images and artifacts. Acapulco is not only a party and beach destination, it has a rich heritage and history.

Loved the fort and the museum. Google translate was my friend as all the displays are in Spanish.

Outstanding view of the city. And the exhibits are superb: specially the one about AFRO-DESCENDENDANTS by Programmer and child prodigy, Juan Manuel G. LOPEZ

A great place in Acapulco! Few people know it’s the most historical place in this area. This historic museum has a beautiful art collection and expositions. We hope they reopen again soon. The architectural particular style makes it unique also. It is like a star structure. And also from here you have a lovely view of the bay. ☺️☺️☺️☺️

This was the only place I enjoyed in Acapulco. We were able to see the cliff diver's and we were treated to some dancing showcasing the history of Mexico.

The park renovations look amazing! You can find plenty to do here. Public swimming pool is about 15 pesos ($1 USD). They have a few monkeys you can see. Have to pay 5 pesos to use the bathroom there.

Another beautiful place. I've been coming here almost daily. To play football, run, explore, workout. Beautiful scenery too.

Loved this park, we used to come here every time we visited Acapulco. The park was ruined by the tornado that hit and is under repair this time we came.

Lovely park for walking. Beaitiful greenery.

Amazing park, great views and freely falling mangos! Also got to spot some wild iguanas.

Great place for walking, relaxing, different plants and trees 🌳.Wonderful place.

La Capilla de la Paz is truly one of Acapulco’s hidden gems. Perched high on the hilltop of Las Brisas, the chapel offers an awe-inspiring panoramic view of the bay and surrounding mountains. The moment you arrive, there’s a profound sense of calm. The architecture is striking — modern yet spiritual — with a massive white cross that stands over 40 meters tall, visible from much of the city. The bronze sculpture of praying hands near the entrance is powerful and symbolic. Inside, the open-air chapel is simple but deeply moving, filled with natural light and surrounded by beautiful landscaping. We were greeted by the serene sound of birds and the rustling of palm trees, and even though it was a warm afternoon, the cool mountain breeze made it perfect. It’s not just a religious site — it’s a peaceful place to reflect, take in the view, and feel connected to something bigger. Highly recommended for anyone visiting Acapulco, whether you’re spiritual or simply looking for tranquility and beauty.

Very high on a mountain, we passed several of what can only be termed mansions or luxury homes on our long coach ride up. Our guide suggested several Hollywood stars owned some of the houses, all of them with infinity pools hanging off the cliffside. At the top stands a quite modern chapel (possibly ultramodern in design) and several monuments, one for the Las Manos de la Hermandad (Builders). Tombs are present for prominent / wealthy families. Views from all sides are spectacular. In more rural areas, there is more honor to a family to be buried higher on a hill, and there is no higher hill than this in Acapulco. One one side I could see down along the entire bay of Acapulco and its waterfront.

This chapel is located on a peak of one the highest hills serounding Acapulco. This is a beautiful place with great views of Acapulco's bay. The atmosphere is very quiet and placid. I highly recomnend visiting this place. Be aware that the chapel and the vista points aren't wheelchair accessible.

Beautiful overview. Place is empty and not much to do there besides to take a few pictures. May take 15-20 min in total.

A very beautiful and peaceful place.

The views are amazing. No picture gives the chapel any justice. While we were there the chapel was preparing for a wedding. Oir guide said the chapel is very popular for weddings and events.

This is defiantly a must see! It’s such a beautiful landmark! The view of the ocean and all Acapulco is stunning!

We stayed for a month at the diamond Beach club, every evening we would come to swim and see sunset, absolutely beautiful. The problem being 2 of my sons and my wife refused to go into the water because there would be brown like rust covering the water at times. My other son and me, didn't care we jumped in the waves had fun all the time. However the contractors rebuilding the hotels told us there are many boats that sank in the sea from the hurricane, and there giving off a lot of bad substances from degrading. When we arrive back to the states my son who was in the sea was sick they tested his blood and he had huge levels of lead in his system,guess what so did I. My wife and The other 2 boys didn't have any at all, their levels normal. So my advice enjoy the pools, enjoy the sunset at the beach but don't go in the water at the moment, it's to risky, they need to do something about the boats that are sank and leaking battery acid and metal.

I liked it, but didn't love it. It was pretty dirty 😢

Sand and sea - the seelevel sinking very gently but the currents can be tough though. Many services offered by locals, drinks food massage horses but I dont like the noisy, smelly buggy carts racing around in front of you. Dont forget your sun-lotion!

(Translated by Google) Quiet atmosphere, it's high season and there are hardly any people. There are restaurants where you can eat that don't charge a palapa fee for any meal, for as long as you want. Delicious shrimp, very friendly people, and few vendors. Calm waves, suitable for children, always under supervision. (Original) Ambiente tranquilo, es temporada alta y casi no hay gente Hay restaurantes para.comer que no.te cobran palapa con cualquier consumo.que hagas, el tiempo que quieras. Camarones deliciosos,gente muy amable, pocos vendedores. Oleaje tranquilo, apto para los niños siempre bajo supervicion.

(Translated by Google) Incredible waves, warm sea without too many people, the sand sticks a little but it doesn't matter, the sun and the sunset are the best, you can rent ATVs and horses to better appreciate the sunset, there are several public entrances and they rent palapas for 200 pesos. The last time we went, the palapas were already 500 pesos for the whole day, they are worth it and you already have your things, however, we had a swell and if the beach has already been swallowed up by the swell, there is almost no room left. If the waves are coming towards the palapa, so be prepared to grab your things. (Original) Las olas increíbles, mar calentito sin tanta gente, la arena se pega un poco pero no importa, el sol y la puesta lo mejor, puedes rentar cuatrimotoS y caballos para apreciar mejor la puesta, hay varias entradas públicas y rentan palapas a 200 pesos. Esta última vez que fuimos las palapas están ya en 500 pesos todo el día, si valen la pena y ya llevas tus cosas, sin embargo nos tocó mar de fondo y si de por si ya se comió mucho la playa el mar c9n el mar de fondo ya casi no queda espacio, si te anda llegando la ola a la palapa así que hay q estar prevenidos para agarrar las cosas

(Translated by Google) One of the cleanest beaches I have visited. The prices of the palapas are very moderate. Very respectful tenants do not harass you. They have drinks, food and street commerce service. Toilet service and water to rinse. Nearby there is an oxxo and several restaurants. Ideal to spend the whole day. (Original) Una de las playas más limpias que he visitado. Los precios de las palapas son muy moderados. Los locatarios muy respetuosos no te acosan. Tienen servicio de bebidas, comida y comercio ambulante. Servicio de sanitarios y agua para enjuagarse. Cerca hay un oxxo y varios restaurantes. Ideal para pasar todo el día.

(Translated by Google) Uncrowded beach, you can surf, open sea, wear a life jacket and enjoy the sea. (Original) Playa poco concurrida, se puede surfear, mar abierto, llevar chaleco para flotar y a disfrutar del mar.

Needs a lot of maintenance. Dolphin show was very fun! Wouldn’t eat the food. You have access to the beach with your ticket! My favorite spot of the beach club pool.

Place needs alot of work.. complete remodeling. Or overhaul.. first time there .. also not all toboggans . We're operable... You can go inside the pools. And can see rust on the structure inside the water and concrete coming off.. also food is not good. At all it's Mexico.. it should be fresh.. meaning hamburger and churros are mostly frozen items. Their bar is also. Low on items. Bathrooms on rear are awful. Customer service . It's not that good either..

I went to this attraction on 6 Aug 2022. The advertisement both on the website and social media are lies. From all the water rides only two rides were operational. The park still charged the same price and people aren’t made aware of the disfunction of the rides prior to paying. The pools are definitely not clean and you can tell from the the trash at the bottom of the pool. I think if people are aware of the park having only two rides and letting them decide if to spend the money or not it would be more respectable. However, the dolphin show was beautiful, the people and staff were all super helpful and amazing. My family definitely enjoyed the show as well as the private show. Staff were kind and knowledgeable about what they were doing. Respectfully. Tito IG (tito____1535)

Fun time with dolphins and water park. Great way to spend an afternoon

This was our second time coming here. The place is great. School doesn’t let out here until July so if you decided to come during this time, bring food and drinks they will let you. But if you come during July or August they have plenty of drink and food options to choose from. If you ever want to swim with dolphins, this is definitely the place to go!! It was amazing and we loved our experience!!

The place is too small there are only two swimming pools and some attractions are closed, however there's a dolphin show which is worth a try.

When we went on a Wednesday morning, there were only two slides open. Also, I was rather scared that one of them might break down, as many parts of the stairs were rusted through and needed maintenance. I imagine it was fantastic in the 90s, but now it looks rundown.

Good beach to spend the day great fishing friendly folks and if you need some mulet for bait someone will gladly give you a few

Definitely a different beach experience. Can get a little crowded but you can walk 100m and water will still be below your waist. Lots of food options and wave after wave very fun. Just don't go to deep can get hard to get back with so many waves.

Super nice. Waves are really big. Not too safe for lil kids. Awesome food vendors..

Good place if you want to spend an afternoon but be careful with the sea, it's pretty though

It's a beautiful place, there's a lot of people who care about y'all!!

A wonderful and huge beach 👍🌞👍🌞👍 But the waves are powerful and dangerous !!!

Wow it was awesome here if you go to Mexico take a ride to Acapulco and go see these divers !!!!!

You'll find restaurants and bars, it's the perfect place to have fun with friends and family.

Beautiful as always. However the fountain is not working. Would be nice if it was. Working properly.

Recently redesigned and rededicated in 2017, this statue is literally unmissable - it is in the main strip of Acapulco. The statue towers over everything on a curved base. At night it is lit up in ever changing colors, and occasionally the fountains are on. A pretty sight, but not worth a special trip. The sculptures choose the theme of Diana, the Roman Goddess of the hunt, but to gave it a Mexican characteristic: this goddess is not hunting beasts in the woods with her bow, but rather the stars of the northern skies. It also coincidentally points to Mexico City, the source of most tourists.

It's not a place to visit but there is the spot to take a van to Mexico city right next to it!

I like this statue here in Aca'! Seems like a good spot for it

Great place to start an evening walking over all bars and drink places in Acapulco. Very messy around holidays but great to visit

No need to Get out of the car, you can see it just fine driving by. It used to have a fountain, it was redone a couple of years ago, modernized.

Great experience and water is very warm!

Very nice place to visit

The waves are really great

Precautions, safe, beach

Nice

Bellisimo

Cool

Smaal playa,before Acapulco beach.Have anyting. 5 minutes from Plaza Àlvares.

Since I was little I use to come to this beach and I love to swim in this place because of the water , the weather and all the people that is selling a such delicious food and the make you really cool braids. I am from Acapulco and this is my favorite place in the world to swim. Come , your would really enjoy a good time here 🤩🤩🤩

I like this small beach. The water is calm and warm, and stores are close. Be careful to eat the street food; it's usually ok early in the day, but risky in the late afternoon.

great place to take kids and snorkel. food is cheap when vendors come and in convience the oxxo is just right there. one of my favorite beaches to go!

Saw several whales. Which was a nice surprise. Beautiful weather and perfect ocean temperature.

A tiny beach right downtown, separated from the Zócalo by the Malecón, where one can rent a fishing boat. Pleasant, convenient sunning, but I don't recommend swimming because of the contamination.

Nice 2 relax, eat and drink, bring your own stuff

The people are friendly, honest and very hard-working. There are so many roving vendors, you really can't get a break. Me and my partner were even forcibly massaged on the beach. She did a great job, but I literally told her no about 35 times, no exaggeration. I felt great afterwards, so I really don't know how to feel about it. There is a few spots around the restaurants with sewage seeping into the streets. I say do not eat down in the village. If you do, you brave soul, remember the rules: only bottled beverages and well-cooked foods! Wish I had pictures to share, but I get too wrapped up in having the experience than documenting it. Check out the street view on Google maps. It's like that.

The beach is great the view is amazing beyond words, but the people there try to sell you things and overprice you ESPECIALLY of you are a tourist luckily I have family over there and they didn't get away with it !!!!! Would really recommend the bananna ride + jet ski

Nice beach to swim with calm sea, best for families with children for safety

The restaurant we ate at during our stay on the beach was expensive for the quality of food and drinks provided. Also, when we left there was a car parked behind us and no one could find the keys for the car. Once the truck next to me departed, I slowly maneuvered back and forth until I was able to exit ... and then three "parking lot attendants" asked for a tip! WHAT? They didnt even help me get out of the situation ): The beach was nice though.

Plan on being harassed for both parking and eating. Some were actually blocking the road. To Make things worse, one-way street in and one-way street out. We were hungry and would have liked to support the town but Felt uncomfortable enough to leave.

It's a smaller beach than the main one on Acapulco. Seems more chill and peaceful here if you like to get away form the larger beach and the hustle.

Well worth the cost of a cab ride for the peace and quiet. As with most of Mexican beach front areas...the mall comes to you! Changing the name of the country to "Se Vende", would seem reasonable...lol. Pretty clean beach. Owners of the particular "slice" of the beach, do a great job of supplying food and beverages. Locally sourced fish is very good. Snorkeling opportunities along the rocks at the extreme end of the roped off areas. Ray's, stripers, groupers, gar, trigger fish and occasionally neons.

I absolutely will never visit this hotel again. I went here with my family for my brother’s college graduation and on the first night we were given a smelly room, were later accused of still owing money to the hotel even after we received our all-inclusive bracelets and were given our rooms (because we paid!). It turns out they had several complaints prior to my family visiting where they tried to scam Americans out of money with this foul trick. We were shown paperwork that said my family owed $10,000 more pesos we had “never paid.” Out of thin air! The front desk people were extremely rude and unprofessional as well as their “manager.” How was the problem fixed? They said they cleaned the smell from the room and said the extra charge was their error and we actually owned nothing. Just like that, they wanted to brush it off like we hadn’t spent 3+ hours trying to fix the problem and explain we paid all fees. Some of my family skipped dinner fighting this that night and it really ruined our vacation from day 1. Beware also on the weekend, the elevators can take over an hour to bring you up or down floors. I spent 1.5 hours trying to get from the 19th floor to the lobby. Horrible experience all around!!

Hotel Krystal Beach Acapulco is very old and outdated. At check-in, when I arrived, Sharon, the front desk person, was very unprofessional, seated down reading a book as if she were in a bar. That speaks volumes—very bad taste. When I approached her, she didn’t even say hello. I felt like I was bothering her; she never even tried to make me feel welcomed. The same goes for the bellman. I received my key and was excited to see the property and my room since this used to be a Marriott property back in the day. However, to my surprise, the room was so outdated and had an awful mold smell. It’s a very old property, and they don’t even try to upkeep it. The facility really needs some help, but considering it’s a small property, I think the owners only care about making a little money instead of taking care of the hotel and its guests. Unfortunately, I don’t recommend this property at all. Terrible service and an outdated hotel that is falling apart.

The staff I encountered were super nice. They are very slow with service in many cases because the front desk is so busy. Everytime I called from room no one picked up. The hotel is huge. My room wasn’t available so they upgraded me to a fancy suite. So this made all the difference for our experience. If I had to deal with some of the issues in a regular room I think I’d be annoyed but since I was in a suite I couldn’t complain too much. :) The food is mediocre. We ate outside hotel only 1x and it was much better. I recommend that for anyone staying here. The pools look nice but the beach is juts outside so I went to the ocean. Near the hotel is much calmer but crowded. As you move away from hotel It gets less crowded but the waves are also rougher. The elevators are a mess. There are 4 but they are not efficient and they take forever. So a bunch of things to improve. The view from our room, AMAZING!!

Having a good time in Acapulco, the hotel is clean and the staff is great, always attend and ready to help. In the restaurant we liked the great service of Marcos, Irving, Nayeli and Juan Pablo. And at the beach Eduardo, Sebastian and Gilberto.

Hotel spot, works, rooms are basic for what they are meant to (sleep) air conditioning works to keep you comfortable. The attention (services) I think depends on the mood of the people! The buffet it’s ok. So 3 stars will be fair

It takes a long time to get your car received in the hotel when arriving.

The location is great, the hotel is still recovering from Otis too many issues with the elevator, great staff willing to help, good customer service at the restaurant, Genaro was really friendly, and made us feel welcome.

This was the first time we have been to Acapulco. We stayed at the Princess Mundo and went to the Palacio for lunch. It was a great experience. I loved that we could bounce between the three properties. The service was great the rooms were great the food was the best I have had in Mexico

It has ocean views from some rooms but not beach access The location though is perfect, right in front of the convention center if you are attending an event there. La Isla Mall is very close too, however, unfortunately at the moment only Liverpool is open, most of the mall is a ghost town, what a shame! The pools here nice, and it has a huge Jacuzzi which I loved!

This is our second time and we are happy for everything. The service was good and the facilities are the best. There are shuttle buses to take us to Scala beach , Princess or Pierre to enjoy the beach with kids 🏖️

I have stayed in many hotels, but none have compared with Palacio Mundo Imperial. This hotel is one of my favorites in their franchise. If you are looking for a family environment and a lot of entretaining this is your hotel. Here, you could find 6 differents pools, even a wave pool. Moreover if you are a food lover and an indecisive person, you can try at least 6 different restaurants, Italian food, mexican food, japanese food, etc, It doesn’t matter what you will pick, it will be delicious. And if you are interested in architecture prepare your camera because you will be fascinated with all the masterpieces and statues What are you waiting for? Visit Palacio Mundo Imperial and have fun with all the family

An okay place, it's really big. The rooms might need a bit of improvement but they're alright. Personal is nice and pools are nice and clean most times.

We stayed at this hotel and had a blast Rooms - very spacious and great facilities with amazing comfortable beds The hotel has many pools and everywhere you go the staff is very helpful and polite. The staff actually makes your stay special - we felt welcomed and everyone was taking care of us Food: There is big variety and we found delicious meals everyday When all inclusive try the restaurants on the property We loved azumi and A Roma !!

I accompanied a friend attending a medical conference, I relaxed while he needed rest & preparation time. The rain incessant music below our room 3307 made for terrible sleep. And the loud music was everywhere!! I explored the resort & found the places I enjoyed the most. The gym; but two elliptical machines were broken ... The many pools were great! The restaurants I liked the best; Mizumi & Carnivore. Our room was adequate but there were a few issues; the closet door was not smooth to open, water leaks from the shower & one sink. All in all, I enjoyed the stay & happy that the resort is functional post Hurricane Otis!

Great place a little bit dirty in my opinion La Roqueta is a better place.

Could be nice beach , but is very busy. No space even for your blanket. On the right side of the beach the tables from local restaurants are placed in the water.... If you like a bit of privacy this is not place for you.

Beautiful local beach Lots of places where you can eat!!

Sea on playa Caleta is like a swimming pool, so calm, kids can go far as they want without being disturbed... full of local amenities and great cheap sea food, there's a market with curiosities and mementos and there's also the port where you can ride boats for all kind of activities, water sports, etc

It’s okay, a but dirty though

A fun beach with calm water. Good restaurants for lunch.

Awesome place i loves it especially at night water was perfect and there was no other peolpe on the beach but us ..it was a great adventure we loved it .

As a white girly this place felt less safe than other beaches. The water was beautiful but a bit too strong to swim in, and locals kept hanging out near our stuff making it hard to fully relax.

Very nice beach with beautiful view

Gay friendly

Had a blast. It was packed but amazing.

not very clean but acceptable

It's a good centrally located beach in the heart of the city. VERY STRONG UNDERTOW. If you're not a good swimmer, don't go there. Never turn your back from the ocean!!!

It is nice when is not quite full; You can enjoy the beauty of the view, the beach and the water. A lil' crazy when lots of people, but is a gaggle. Don't bring flashy things, and stay away from the rocky area as the tide changes sometimes.

I was told by a local man that it has been closed for 5 years. These pics are July 2023. It is rusted, and there is no water in the pool (makes for a hard landing if the bungee snaps). I edited out the rocks behind it in the last pic. These pics are from 18th floor of Romano hotel across the street.

This will be a nice 1st stop

Jumpers jumping, landing right next to you while eating dinner!

So sad needs to be cleaned up

Very Nice 💥

Nice place

Great memories!

Was nice great lots of people reminds me of NYC

Great variety of shops, good prices. Nice aircon & security. The parking area gets boiling hot. But other than that a great mall

Wife love the little mall she love how they was a Sara inside and we even saw a movie there starbucks was great also casa de el abuelo good and decent prices.

This is the best place that resembles a typical US mall. Lots of places to shop. There is also a Starbucks. Very clean place with excellent people.

Small upscale mall with multi-screen movies on level 2. Floor numbering can be confusing: The entrance is on level S-1 (sub level 1), and escalators take you to PB (planta baja). The next level is 1 (first floor), and the movie house (Cinépolis) is on level 2.

The smallest most pointless mall I have visited. It took me longer to get served at Starbucks than it did to walk round the whole place...

A good place to take a snack, a beer, an Starbucks. Also a handy shopping center if you want to buy clothes or accessories

Still trying to get their act together after the hurricane, there are leaks all over the place, clogged drains and personnel asking for tips all the time, which is somewhat understandable. High risk regarding slipping because everything is wet. The toilets in the lobby are not handicap friendly.

Very noisy disco that has obnoxious music until 5 am in the morning. Difficult sleeping, sometimes maddening. The hotel msnagement should get municipal codes enacted to prevent this noise.

The hotel is very old, the elevator feels like it's going to die eventually. The rooms look old and dirty, you don't feel like using the tub on the room as it feels awfully unkeeped. Rooms are very noisy, you can hear all traffic jam from even the 6th floor... they were doing also some repairs on another floor and we could listen the noise since very early, super annoying. There's only one swimming pool and it is very small for the size of the hotel, so it's incredibly crowded. Very bad experience, not really worth for the price level it has, there are way better options. I would describe the hotel as dirty, noisy, old and crowded.

Was an excellent stay despite having to go alone. My girlfriend ditched me for some photo shoot at the other Ritz. She hasn't said a word to me and I'm concerned. I'm in a difficult spot myself and could really use help. I tried to relax but I couldn't. I just wanted to spend time with her. I put this note in a bottle and threw it in the ocean. Hope she gets it, John Driskill

I have been trying to contact the hotel for days. They never answer emails or phone calls.

The rooms are stark but spacious. The hotel is very clean and so is the beach and outdoor areas. The food is just passable. The staff is fabulous. We would return but eat most meals outside of the restaurant.

A ok place to relax. The beach side was nice, but steep. They were nice and patient with us. However I did come back home with food poisoning on the third day I was there. The water I suspect my main problem and the reason I got sick. Some of the food were good but the other food I also suspect also got me sick. Aside from the food, their beds were tough and stiff bit I can't blame them for that. I will say that I didnt see their rules for the cafeteria in not wearing swimsuits in the area. Someone was a bit rude when bringing it to our attention

The park renovations look amazing! You can find plenty to do here. Public swimming pool is about 15 pesos ($1 USD). They have a few monkeys you can see. Have to pay 5 pesos to use the bathroom there.

Another beautiful place. I've been coming here almost daily. To play football, run, explore, workout. Beautiful scenery too.

This was the only place I enjoyed in Acapulco. We were able to see the cliff diver's and we were treated to some dancing showcasing the history of Mexico.

Lovely park for walking. Beaitiful greenery.

Amazing park, great views and freely falling mangos! Also got to spot some wild iguanas.

Loved this park, we used to come here every time we visited Acapulco. The park was ruined by the tornado that hit and is under repair this time we came.

Great place for walking, relaxing, different plants and trees 🌳.Wonderful place.

We have stayed in many all inclusive resorts in Mexico, and this was by far not the nicest place we have stayed. Pools were in need of updating. Tiles missing, dirty edges, etc...no swim up bar. Food was not good at any of the restaurants. We did not enjoy one meal the entire week. Very little English spoken by anyone around the resort. Room was average at best. We did have a beautiful view from our balcony. We enjoyed the beautiful beach every day. Gorgeous sunsets at night were breathtaking! Always felt safe at resort and walking the streets. Locals were all very very welcoming. Airport and transportation to and from the airport was quick and easy. Probably the easiest airport in Mexico we have ever been through which was great. We met many friendly locals we formed relationships with while we was there for a week. We were there in September 2023, one month prior to hurricane Otis. My wife and I pray that those affected by this hurricane are recovering and that tourism will once again return to this beautiful destination. Just not sure we would ever return to this resort. Fell short of our expectations. Prayers for Acapulco during this time of rebuilding and recovery. Praying for those lost in the storm and the families affected.

I booked Dreams Acapulco for a once-in-a-lifetime 50th birthday destination celebration for my wife and our friends, paying approximately $16,000. Unfortunately, when Hurricane Otis devastated Acapulco, our trip was disrupted. Despite multiple attempts by our event planner, and even my attorney, the resort has failed to provide a refund or even consistent communication. After a couple of initial responses, Dreams Acapulco went completely silent. To this day, we have received neither a refund nor any update on when or how they plan to resolve this matter. This has been more than just a financial loss—it has caused embarrassment with my friends who generously contributed to the trip, and it has left us extremely disappointed in the way Dreams Acapulco treats paying customers in the aftermath of a natural disaster. A reputable resort should stand by its customers in situations like this, not disappear. I strongly caution anyone considering booking here to be aware of how they handle crises and customer funds. I am still awaiting resolution, and I expect Dreams Acapulco to honor their obligations and issue the refund promptly.

This hotel is horrible, they won't let you use facilities if you arrive early, unless you pay $30 a person. All the staff are really rude, you have to beg for drinks. If you go to the bar the bartenders ignore you. The food is bad, you have to wait an hour to get seated in every restaurant..no air conditioner in the hotel only in the rooms..the pools are really dirty..they use cheap alcohol in the drinks..in my son's room service he found 2 hairs and a cockroach..he found a bone in his hamburger..doormen and front desk staff are not welcoming and rude too.

We had a room with ocean view for 6 nights (couple from Switzerland). And let's start with this: We would never come back. Almost none of the staff spoke English, which made even the check-in complicated. We had to change the room cause we accidentally booked one with Twin beds. We got a new one but it took 3 staff members to explain that we had to pay more and how much and that we still had a room with ocean view. Then we did not understand the room number in Spanish and we could not decrypt what she wrote on the card. We could guess the right room but the key cards did not work so we had to go back to the lobby again. The room itself had a beautiful view and was very large. AC was working and everything neccessary was there. We tried to order a second blanked through the hotel app twice and we asked for one 2 or 3 times at the lobby but never got one. Housekeeping was good regarding the cleaning but we got a different amount of towels every day, sometimes we had 3 to shower but none for the floor or the hands. The app from the hotel itself was good and helpful cause the restaurants changed their opening hours from time to time. The link to the menus did not work in the app but that was ok. Don't go to La Trattoria though, it has absolutely nothing to do with Italian cuisin, althought the idea with a pasta and a pizza buffet seemed nice. We wanted to order room service for breakfast once: Should have done it the day before or super early in the morning as we had to choose a timeslot. This of course, you've only been told AFTER you choose all your food and drinks. For the omlett you could only choose one ingredient, very poor. But we have to say the food was not really great overall. Not really local dishes and the quality was rather poor. I got diarreah the first day until we left. And we were a week in Tulum before and I could even eat local street food without any problems. The facilities were all very clean, even the beach area which only got messy at our last day. Service at the pool and beach was really good, very attentive and friendly staff. And all-inclusive ment: All drinks and food in every restaurant for free. With better food and drinks, that would have been amazing. In general, I would not come back to Acapulco and sure as hell never come back to this hotel. I never felt welcomed here cause we did not speak Spanish. We never saw the Spa facilities but we also never asked. One of the pool is ment to be with salt water, which is not true.

Hotel had no Ac in any of the restaurants. Some restaurants and bar where close. Some staff are very friendly but room service was horrible. We had no waters in refrigerator, we asked for an iron and had to call three times to get what we needed. When they clean our room the forgot to put towels and rug. We had to call them two times to get what we needed. The worst was not having any Air Conditioning in the lobby or any of the restaurants.

While I won't comment on the food or drink I will focus on the service so you know about the hotel: had to wait 2 hours to do check-in and looking at another day, people had the same experience. When calling service by phone, we would have to call multiple times to get an answer. The waitress have to compete with guests to order drinks in the available bars (you will often see 7 waitress waiting for their drinks with a few guests trying to get something to speed up). At Restaurants, the waitress will use the regular bars to order drinks, so you will have to wait for your drink. Restaurants have queue to eat so be ready to wait. The staff was nice and polite so the problem listed here is really a management issue to be honest. I would recommend you looking at another hotel.

Unfortunately, we are very unhappy with our stay. My husband and I booked 10 days for our honeymoon and this resort was nothing we were hoping for, especially for the price. Food is repetitive and there are limited meal options and restaurants open. We ate pasta and pizza at least 5 times during our trip. Other food options are mediocre. We booked a “honeymoon” package and did not receive the spa treatments or massages due to the spa being closed or the nightly turn down service that we were promised. The air conditioning will only go below 23-24 degrees Celsius only on Friday and Saturday due to more tourism on the weekend. The staff are friendly and pleasant but still we are very upset that we chose this “Dreams” resort location. Needs a great deal of renovations

I take my daughter here at least 2 times a month, she likes it a lot, games are not cheap, and many of the machines always malfunction, food served here is kid friendly and OK for what it is, fix the machines please so I can change my rating to 5 stars

Great place for Kids, teen's and adults. Lot's of video games and many Bowling lanes.

great place for bowling and pool tables but too expensive for regular kids games

Very good

Fun place

Ok

Good

Great hotel and area, but severely damaged by Otis. Check the room conditions before committing. Liked · The hotel itself is nice and well-designed and the staff is very courteous. The hotel has an enjoyable pool and resting/relaxing areas on the premises. The whole complex is small in size, as expected from the boutique hotel style which adds to the calm experience. Disliked · Hurricane Otis was the worst that had ever hit Mexico. The damages were catastrophic. We headed into the area knowing that it was severely impacted and is under recovery struggle. That being said, the hurricane disaster should not be used as an excuse to sell rooms and amenities that do not exist. We have booked a rather expensive "King room with SPA bath, AC and Kitchen". There was no Kitchen, No AC, No SPA bath (just a cold water pool without running water) and the shower drain smelled like sewage, to the extent that despite 2 rounds of washing our luggage and items the foul smell still lingers. The owners used Otis as an excuse, even though they are fully aware that what they are offering online does not exist. The only accommodation we received was an air freshener, shower drain cover, and an offer for a downgraded room in a different hotel somewhere else for the last 2 nights (unknown conditions). In normal circumstances that would be a request for a full refund, but given that we knew about the disaster and we have willingly taken the risk to go to the area and the struggle of the Acapulco region is very real, we don't think that would be fair.

This is a very unique and beautiful place to stay

Nice place, strong humidity smell in the room but you can open the windows and it goes away after a day. The common place is really nice.

Wifi. Friendly service. Rooms were hella clean and nice . Atmosphere is amazing

The hosts are fantastic! I loved my stay here. Great memories.

Very clean, a very special and pleasant hotel! Friendly staff

Amazing, awesome, wonderful !!! The best place to relax and be with your couple

(Translated by Google) It is a small historical place that seems to be rescued after a while. It does not have its own parking. The day I visited, the interior of the Fortín was closed but it was still possible to see it from the outside and take advantage of the moment to observe the surroundings of Acapulco from above. (Original) Es un pequeño lugar histórico y que parece ser rescatado después de hace un tiempo. No cuenta con estacionamiento propio. El día que lo visite se encontraba cerrado el interior del Fortín pero aun asi se pudo apreciar por fuera y aprovechar el momento para observar sus alrededores de Acapulco desde la altura.

(Translated by Google) Historic site of the port of Acapulco that was recently rescued as a tourist site (Original) Lugar histórico del puerto de Acapulco que recientemente fue rescatado como un lugar turistico

(Translated by Google) In the facilities of a historic and old fort, a space has been set up for cultural expression within one of the oldest areas of the port, where there are circles of poverty and marginalization. It is a key space for the recovery of peace in the area. There are exhibitions, workshops and artistic events very frequently. (Original) En las instalaciones de un histórico y viejo fortín, se ha habilitado un espacio para la expresión cultural dentro de una de las zonas más viejas del puerto, donde hay círculos de pobreza y marginación. Es un espacio clave para la recuperación de la paz en la zona. Hay exposiciones, talleres y eventos artísticos con suma frecuencia.

(Translated by Google) A place with a lot of history that I didn't even know about. (Original) Un lugar con mucha historia que ni conocía

(Translated by Google) Historical place of Acapulco. Abandoned by the authorities, located in the popular neighborhood of La Mira, considered high risk for crime. It should be rescued as a bastion of local history. (Original) Lugar histórico de Acapulco. Abandonado por las autoridades, ubicado en la colonia popular de la Mira, considerada de alto riesgo por la delincuencia. Debería ser rescatado como baluarte de la Historia local.

(Translated by Google) I liked it (Original) Me gustó

(Translated by Google) In deplorable conditions, without security. It is abandoned, it does not receive any kind of maintenance. It is depressing that an archaeological site is found in these circumstances. At times, as you go in, it gives the impression that a drug addict or a ruffian will emerge. (Original) En deplorable condiciones, sin seguridad. Está abandonado, no recibe ninguna clase de mantenimiento. Es deprimente que un yacimiento arqueológico se encuentre en estas circunstancias. Por momentos, mientras te adentras da la impresión de que te saldrá un drogadicto o un rufián.

(Translated by Google) The view and the place are wonderful, beautiful memories of Carabali, it would be wonderful if they took tourist tours to the mountains of Acapulco and showed the small community of Carabali and their crops. (Original) Esta padrisima la vista y el lugar,bonitos recuerdos de carabali sería Padrisimo que hicieran recorridos turísticos a la sierra de Acapulco y mostrar la pequeña comunidad de carabali y sus cosechas

(Translated by Google) The road to the antennas is a good place to go and look at the port of Acapulco in almost its entirety. (Original) El camino a las antenas es un buen lugar para ir a mirar el puerto de acapulco en casi toda su extencion

(Translated by Google) Very good (Original) Muy bien

👍

(Translated by Google) A beautiful view....😍😍😍 (Original) Una vista hermosa....😍😍😍

I was not expecting this park to be as pretty as it was, very clean, we had a very good day here. 🙌🏻

It was very nice, very clean! I have never experienced any other park like it

Excellent place for a walk or train ride for family

Love this place. Perfect to go for a good time to spend with the family.

Zip line is a must. Beautiful views

Monkey island and the giant Iguana were cool.

Very nice place.

Nice beach, calm ocean, nice swimming. Umbrellas and chairs available for a price or as perk if you order food and drink.... depending on the location. Beautiful views of Acapulco. Some of the vendors walking around were a bit aggressive, but didn't diminish our wonderful experience.

I always went there because it was simply beautiful along with sunsets. The water is gorgeous. The high rise hotels give it that international appeal with the mountain backdrop. Many of the world's best resorts can be found there. Unfortunately and sadly in the last 15 or so years crime, drugs, etc. has taken its toll on city and it's lost some of its glamour. Acapulco is a stunning place and deserves a second chance

Very clean and nice beach for swimming and water sports. Different kinds of water sports are available like Banana ride, jet ski, scuba diving. The waves are little strong. so needs to be careful always, if you're not a good swimmer.

Had a great time. Beach was busy with plenty people. Had fun

Super busy, I genuinely prefer El Anzuelo

Beautiful and clean beach. Peaceful.

wonderful beach

The place is nice to bring your family since is a bay and the waves are not too strong , average prices for the area as 2022 a dish on the restaurant's are between 100 - 300 pesos average and have the option to byob except of course glass and You can buy snacks off the beach bring your shade or rent it

Beautiful beach for swimming and snorkeling. Restaurant service and beach salespeople have terrible service, but it's ok if you just want to enjoy the beach and some family time

The beach is amazing. As long as you ignore the sellers constantly trying to sell you something. Some sell food, some sell massages, others sell snacks. The water is great and clear. Just be careful, we did see a few puffer fish on the far end so it could be dangerous for kids.

Ideal for families with young children. It can get crowded. There was a lot of trash in the water. They need to fix that.

The beach is perfect for kids and safe for beginner swimmers. Perfect for water activities nice clear water, barely any waves. I brought my own chair and umbrella but couldn’t find anywhere to sit, the whole beach is taken by restaurants own umbrellas and chairs so we ended up paying $150 pesos for their chairs no bad and probably next time I won’t bring my own. I didn’t order food but is plenty options and vendors. Was very busy on Friday , we had a great time

I was told it was quiet but the day we went it was super busy. But that did not detract from the calm waves and docile nature of the water. Even only ankle deep the fish swim right up to you, when you swim closer to the rocks there are more types of fish. Locally speaking there are dozens of stores on the way there and 3 cantina's right there on the beach. Parking was 50mxn for the entire day.

Found so much trash here and it's a shame for such beautiful beach! also was so crowded, again I don't understand why the locals are also so carelesless

It's a nice oceanside venue with great prices and food is ok but sadly their very slow service and disorganization is a real downside to this place. Family owned for decades they are in a transition phase and I hope they can get it together soon....it would be a great shame to see this place go.

Very nice place to spend te day, but not enough social distance measures during the pandemic. Exercise caution and stay away if it's crowded.

Monument

1/2 the beach for the people of Mexico city

Clean beach small waves

Nice view

Facinante

Three turttles especies that come to the coast of Acapulco to laid their eggs. You will learn about the tireless work of walking long hours along the beach at night searching for mother turtles laying their eggs, bring the whole nest to the protection camp and planted the nest at the patio of the house, wait for the eggs to hatch and live the experience of helping a baby turttle reach the ocean. Then, We are going to go to Barra Vieja Lagoon to do a wonderful lagoon tour. We are going to sail through beautiful mangroves, see many different kind of birds go to a lily flower sanctuary and get the clay mask that cleans the impurities of your skin.

Loved this place and the people here are amazing. Great info and genuine care for the turtles. What a wonderful experience. Please go and support this beautiful place, you won't regret it 💗

Taken by a great guide called Roberto Alarçon Tours. A smashing day. He couldn't have been more accommodating. The turtles were a memory that will stick. A real privilege.

It's so wonderful! So many baby turtles, good waves to surf and also the campsite of them is awesome! Worth to visit it!

Great experience. Highly recommend it. If your in Acapulco, this is really a treat.

We didn’t know anything about turtles and left this place feeling the need to be better with nature! This place really informs you on all about turtles! This I would definitely recommend you bring children to! It’s a beautiful thing that they could really learn from! This place is family owned and the people that volunteer give out really good presentations! Rudy Fregoso and Poncho took us there so definitely recommended you book through them to get the best experience!

A great experience for those conservation minded folks. Started with a little video subtitled in English about the turtles laying their eggs, them being rescued and incubated and hatched and finally released into the ocean. Was good to participate in something that hopefully helps save them from extinction.