The 50 best value hotels in Pisa

We didn't book this hotel thinking it was going to be the four seasons, but we were happy that the rooms were clean, had comfortable beds and the showers were great. Decor is a bit dated, but that's what ls shown on the website, however, the staff were awesome and very welcoming. It's proximity to the train station is the main sell for me, plus it's a gentle 10 minutes walk to the Arno. Around the old town you have a vibrant night life and this place is the perfect hub with which to explore.

Great little hotel very close to Pisa train station. €15 taxi from the airport - money well spent when hot. Excellent service. The staff assisted us with a dinner reservation and were very nice throughout our stay. Rooms are simple but clean and comfy. Good A/C. Breakfast was included in our rate. Ample selection. 20-min walk to the Leaning Tower. Would stay here again for an overnight.

The staff is generally friendly and the breakfast is good. The location is ideal; the airport, train station and city center are within walking distance. However, the neighborhood feels unsafe due to the many immigrants walking around, some of whom try to intimidate you and don't take "no" for an answer. Our room on the 7th floor looked nothing like the beautiful pictures this hotel advertises with on all the websites. It was clean, but completely worn out and old. The shower barely runs and the water is either scorching hot or ice cold and there was no shampoo. A refrigerator, kettle and a safe were missing. Standard amenities you'd expect from a hotel. The complimentary bottles of water were also missing. I also have my doubts about fire safety. There's only one fire exit per floor, at the end of the hallway. In addition, they installed an electricity circuit breaker in the bathroom above the shower.

I got to the Hotel last minute and even got complentar breakfast, the people was very kind, great customer service. Despite being a 3 star Hotel, the room felt more like a 4 star hotel. I had a great night sleep and the breakfast was also quite good. Recommend this hotel, just off Pisa central train station.

This is 3-star hotel, so my review compares it with other hotels in this category. Do not expect 4-5 stars luxury. This is an old, but fully renovated hotel, and we enjoyed our short stay very much :) First, the location is perfect. 2 minutes walking from the tran station, which is great if you're making a short trip to Pisa and efficient travel is important. Additionally, it's less than 30 min away (walking) from the Leaning Tower and other touristic spots. Second, the service: everyone is kind, and the food is really good, surprisingly diversified for a 3-star hotel. And finally, the room. We had a suite at the 5th floor which was far more than we expected (we're a family of 4, and proper family rooms are hard to find). The suite had 2 rooms separated by a door, beds for everyone (not extended couches, but actual beds), a dressing, a huge terrace, space to write at a desk, etc. The bathroom was fully functional, including the water and the shower. You will notice the furniture is not perfect, sometimes it's scratched, sometimes it shows signs of usage (esp. shower), but keep in mind that it's 3-star :)

Strange hotel. We saw a lot of positive reviews, but our experience was a very unpleasant surprise. The room we received looked nothing like the pictures online. While it was clean and had enough towels, it was very basic, old, and completely run-down, with damages everywhere. The water pressure was almost nonexistent and the shower alternated only between boiling hot and ice cold. We also heard other guests complaining about the same issue, so it clearly wasn’t just our room. In addition, the room lacked basic amenities that were advertised on the website, such as a minibar, kettle, coffee maker, bottled water, a safe, or even a desk. The only extra provided was a device to repel bugs. The room itself was uncomfortably hot, and although it had an air conditioner, we didn’t dare use it; it looked like it hadn’t been maintained in ages and might have made us sick. The hotel is located in an abandoned shopping arcade, surrounded by beggars and immigrants constantly asking for things, which felt quite unsafe. The room itself also gave an unsafe impression and likely wouldn’t meet fire safety regulations. It was on the 7th floor but had only one emergency exit: the same way you entered. In case of a fire in the stairwell, the only way out would be to jump from the window seven floors down to the street. To make matters worse, there was an electrical panel directly above the shower, which could be extremely dangerous in combination with steam; though, given the lack of water pressure, that risk never materialized. We have stayed in many hotels across multiple continents, including in poorer countries, but this hotel ranks as one of the worst we have ever experienced.

What I liked: Short distance to the train station What I didn't like: - The building feels very old, and I don't believe it should be rated as a 3-star hotel. Although the nightly rate is low, it still doesn't meet the standards of a 3-star property. The lobby had a strange smell, somewhat like a bathroom odor. The room did not have a fridge, which was inconvenient. The room light doesn't fully turn off, which made it hard to sleep. The shower door doesn't close properly, so water leaks out after showering. The towel radiator wasn't working during my stay.

had a very pleasant stay at B&B Hotel. The rooms were clean, comfortable, and well-maintained, offering everything needed for a relaxing stay. The hotel location is convenient, and the overall atmosphere is welcoming. A special mention goes to Ms. Jessica at the reception, who was extremely cooperative, professional, and always ready to assist with a smile. Her courteous behavior and helpful attitude made the stay even more comfortable and memorable. I truly appreciate the hospitality and would gladly recommend B&B Hotel to anyone looking for a comfortable and well-managed place to stay.

We had 1 night be before heading to Florence. It is over an hour to walk to town, but the bus was easy to use. We were here on a Sunday so no buses ran we had to get taxis (about €25) each way to center of Pisa. Room was clean, shower leaked water onto the floor and air con was stuck on the whole time, but was happy with that. Overall very happy staying here. Staff were helpful and friendly, spoke English well.

Everything was perfect, front desk very helpful and polite, breakfast was really good and of great quality, rooms were clean and comfortable. Much better than going for these old and dirty city centre hotels. Would definitely come here again.

Clean and comfy. There is no kettle in rooms and you have to buy coffee or hot water at the machine that does not give full cup of water and it had weird taste. Otherwise - good parking, good rooms, close and easy to go back to airport.

I had such a pleasant experience at B&B Hotel Pisa. The hotel was clean, comfortable, and very well maintained. The front desk staff were welcoming and went out of their way to make check-in smooth and stress-free. They were always available to answer questions and gave great tips about getting around Pisa. The room itself was modern, tidy, and quiet, with everything I needed for a comfortable stay. Housekeeping kept it spotless, and the bed was very comfortable after long days of sightseeing. Another big plus is the convenient location — close to both the airport and the city center, making it very easy to get around. For the price, the quality and service exceeded my expectations. Overall, I highly recommend B&B Hotel Pisa for anyone visiting the city. Excellent value, friendly service, and a great place to relax

Comfortable beds 🛏️ clean. Complimentary water and coffee. Great service at the lobby. Location is great if you need something close to the airport. Easy to go by bus to see the tower.

The young woman in the Breakfast Bar was outstanding. 10 stars! ❤️ The room was so cold we couldn't sleep and everything seemed in disrepair. Would not recommend staying here, but the Breakfast was outstanding.

The highlight of the stay was the view from the rooftop restaurant! Still one of my favorite places I’ve been this summer. The location of the hotel is great! Just near the Tower. Breakfast was fine. The room was pretty modest, I would say it was a little overpriced for what it offered but we had everything we needed for a one night stay & we were satisfied with the whole experience ☺️

A very well positioned hotel, about three minutes' gentle meander to the tower and the museums. To be fair, to say "there's an old charm to the hotel", would be the kindest way to put it. Many years ago, this would have been an extremely grand hotel... Maybe not quite so much now. There's a lot to like; a big bed, lovely bath and shower, good TV if you want it... It's all just a bit "worn". Breakfast is okay, but nothing special, although there's plenty of it. Reception staff are lovely and very helpful. We didn't try the restaurant, purely because there's so much on the doorstep. Worth a stay but don't expect luxury.

If you want to stay in the center of Pisa, near the Tower of Pisa you are at the right place! Very good breakfast every morning. The Terrace Bar is great with amazing views of the tower and across the city. The room was great and very clean. Overall great location, very good breakfast, great value, very nice staff.

I would not expect this to be a 4 star hotel. It is very basic and old. The bathroom is bit moldy. The room is very small. The walls are not good isolated so you can hear your neighbors. Breakfast is also very basic. Also the wifi is not working in every room. The beds are very comfy tho and the location is perfect. Enjoy the rooftop terrace for a drink.

Everything and everyone at this hotel was perfect! A stones throw from the tower. The rooms were very clean and comfortable. Staff were outstanding and nothing was too much!!! Breakfast was plentiful and excellent! Overall this was a 5 star service all around.

Good location and that's it. The rooms are basic, tiny and dated. The sink was not cleaned properly and was borderline clogged. We stayed on the first floor and it was very noisy. Not just from regular chatter but some kind of a generator type machine was running almost all night. We did not complain about any of this since we were just staying for one night but we are definitely not coming back. For the price it is 100% not worth it.

Charming old world style with all the modern amenities. Super friendly staff. Comfortable rooms. A fantastic view from top floor. Family suites are ideal for families. Walking distance from tower of Pisa.

Great location, with the bus being easy enough to use pretty much from a stop that was on their doorstep. The bedroom we had for a family of 4 was a pretty decent size, with a quality smart T.V. along with a Lavazza coffee machine too, a kettle and a mini fridge they had stocked up regularly with water as well. My highlight though was their absolutely delightful buffet breakfast room, which was stocked to the brim with so many Italian specialities. The staff were friendly too and it was generally well worth the price we paid, even though we expected there to be on-site spa facilities, but there wasn't after all. As we had kids though, we were happy visiting a nice nearby beach on a bus from the main central station instead for an afternoon, along with our trip into Pisa city and a bite to eat from a restaurant over the road from this hotel, that was also a tasty place to visit.

Pretty average hotel. Not much else in Pisa other than the tower which is somewhat far from the hotel despite having a nearby buss. There was construction going on outside our room that was loud. Litterly felt like someone standing by our window. Not sure if the aircon worked. But the service was nice.

It's a lovely hotel, a short taxi ride from the airport. The rooms are large, the beds are very comfortable, and the breakfast is plentiful. There is a local bus service into the town just outside the hotel, and it runs every 10 to 15 minutes. Pisa has so much to offer over and above the leaning tower, which is stunning. There's an arboretum, museums and so many wonderful restaurants. There's also a regular train to Florence, which takes an hour, so that's an easy day out. All of it is well recommended.

The worst hotel of our trip. We stayed in about 5 hotels whilst in Italy and this was awful. If you want a good quiet nights sleep don’t bother to stay here. Constant buzzing from something in the bathroom which is so loud that wakes you up. The walls are thin and you can hear everything. The cleaners come shouting and yapping at each other at 0730 in the morning which is ridiculous. I’d never stay at this hotel again. The hotel is about 30 mins bus ride from the centre which isn’t close. The room had a musky smell and it’s right near the main road where you can’t have a window open as there’s so much traffic noise.

Wonderful hotel only 2km from the leaning tower. The staff were super friendly and the rooms were really nice and modern also quite spacious. Breakfast spread would also really nice .

A little too far from the town centre for us. The hotel could do with a bit of modernisation, but it was fine for a couple of nights

Really not sure how this is classed as a 4 star. Stayed for a quick stop over before our next place in Italy, so it was cheap for that purpose. Also ate in the restaurant and the food was awful

Great location and friendly staff but rooms have been neglected for decades. Mattresses are barely more than bare springs at this point, the toilet was running constantly, windows had no sealing so every noise from the busy street (with drunk folks passing by yelling til 3am) was clearly heard. Breakfast was sparse but fine. Location is great, building has great old world charm (or at least did at one point...) but that's about all it's got going for it.

Stunning , amazing, beautiful. The definition of quirky , A working historic hotel. If there are any negatives by ubiquitous modern standards , they should be ignored. Anyone who thinks they are present is in the wrong place , go to a travel lodge you’ll love it!. The world needs more places like this and less people who can’t appreciate what it represents and is preserving.

Positive: - walking distance (15min to the tower) - right by the river front - relatively cheap - friendly front desk Negative: - rooms are tiny, most don't have any view - not only completely unrenovated in the past 20 years but also dirt in all corners. It's safe to say this hotel has seen better decades. - black mold in the shower - our room door has a slit so big that all the sound from the hallway got in. - breakfast not recommended

The location of Royal Victoria Hotel is excellent. It's just a 15-minute walk from the central station and right next to the river! Breakfast is included and quite good, with a decent selection. The cakes and fruit tarts were delicious, and you can order coffee from the staff as well. However, the room was very old. The air conditioning didn’t work at first, and we had to call staff to fix it. It also make constant noise throughout the night, which made it difficult to sleep. The bed was quite saggy and uncomfortable, and some of the tiles in the room were loose. Staying at the hotel was almost like stepping back in time. However, the room condition definitely need improvement.

Prime location! Right on the river, gorgeous view! Super easy to walk around Pisa. The hotel style is beautiful. We unfortunately had some trouble sleeping because of the bars around but that nothing the hotel can control. The staff was super kind and spoke english very well. We used the private parking and it was nice. Overall amazing, I recommend!

Staff are helpful, unfortunately they work in a hotel that looks like it has had no investment since it was built. Window's that don't open, and when closed they don't make a seal, also the door has gaps around it so you can hear everything in the hallway. Plaster is flaking, mould in bathroom, what looks like water leaking on ceiling. Three fans instead of an a/c. A shower head that doesn't match the wall holder, so it won't sit properly. Lack of hot water. A tiny TV, and two single beds pushed together do not magically make a double bed. Breakfast selection was good, coffee horrible but the helpful staff will make you an espresso when asked.

Wonderful vintage hotel with lovely personnel. Beautiful room with beautiful view over the river. What the hotel may lack in modernity it gains in atmosphere and character. Excellent location.

Super friendly staff, good location, the room was clean. We stayed for 2 nights, each day they cleaned the room and even changed the towels. The breakfast is easy but it is enough to eat - toasts with butter and cheese, coffee, flakes and yoghurt. As for the noise from the railway station please be sure you've chosen this hotel consciously as the staff are doing their job very well and have nothing to do with the noise. And there are no elevator please keep it in mind. It would be great to have some hooks in the bedroom in order to hang the towels

This is officially a 2-star hotel, but I’d give it 4. The staff were absolutely amazing — always smiling, super helpful, and they even let us store our luggage after checkout since our flight was later in the day. That kind of welcome makes a big difference when you arrive in a new city. Check-in was smooth too. Just note: you can’t take your key outside. You leave it at the 24/7 desk and pick it up when you come back, which worked fine. The room itself was really clean, and I’d recommend going for the en-suite bathroom. The main downside is the noise. The walls are paper-thin, so you hear everything — other guests, hallway noise, and traffic outside (cars, motorbikes). I’m a heavy sleeper so it didn’t bother me much, but it could be annoying for light sleepers. Breakfast was underwhelming: just toast, jam, butter, and coffee. But at least the coffee was really good, made on a proper barista machine. Overall: clean, cheap, reliable, with amazing staff. For the price, it’s hard to beat.

The staff is incredibly kind, but our room was very cold, especially at night. We asked to turn up the heat but they first said they cant turn it on due to the other guests so they gave us more blankets. The blankets couldnt heat up the air so both of us get cold, after we asked some heat again,they said they cant turn up the heat till middle of november so for the last day we got an infra heat. With that was much better the night. The cleaning staff likes to slam the doors, which always wakes us up because of the thin walls. The breakfast was a bit poor for us, but the coffee was tasty. The wifi sometimes didnt work. For summer time it could be a best choice for sleep, but not in autuum.

This is a budget hotel conveniently located close to Pisa Centrale railway station and the airport. The staff are very friendly and professional, the beds are comfortable and the towels are amazingly soft! Although the hotel backs on to the railway, the double glazed windows mean there's very little noise from outside. HOWEVER the rooms themselves are barely soundproofed, so you can hear everything from neighbouring rooms and those above you. If you need to get up early, bring earplugs. It's a short walk from the hotel into the centre where you'll find all the restaurants and bars, and the airport is about a 15 minute walk along a clearly marked path.

Lovley night here hotel is family run so has that more stay at home feel clean basic but bed supper comfy The owner recommended a local place to eat best food ever. Breakfast was nice amazing coffee and they had tea which gives it an extra star from me. Added bonus for us was there dog. Don't book if you cant fo stairs. About half hour from tower

Very good location, close to the train station. The airport is about a 20-minute walk from here. It’s also not that far to the city center. Friendly staff, simple but good breakfast. The room and the (shared) bathroom were also very clean. I highly recommend this place if you are staying in Pisa!

This is a budget hotel in a good location for transport links. We stayed one night at each end of our tuscany holiday. The airport is a 15 minute walk. The train station is 5 minutes away; however, the tracks run just behind the hotel so it is noisy from early in the morning - remember to bring ear plugs! At a gently pace, it’s a 15 minute walk up the high street to the river, and about 25 minutes to the tower and duomo. The couple that run the hotel are lovely, and remembered our faces from our first night when we checked in for our final night. We would recommend this hotel for a 1 or 2 night stay (you don’t need more than this in Pisa really anyway).

*****Don’t***** Do a favor to yourself - DONT order room at this hotel. Very dirty hotel. I ordered a room with my wife, The room (number 205) smelling Terrible, wall covered by black mold on the wall, air conditions is not working (when outside 30 degree Celsius) After I complain for 15 minutes in the reception and hotel worker agreed that there is impossible to live in this room , they agree to move my wife and me to other room(number 503), the second room was with full of ants at the shower. It’s took more than 3 hours till they return the money I paid. Please see attached pictures and videos for it

Well-located hotel, however, the upkeeping of the hotel in general, is pitiful. The room is beyond words to express my concerns: DIRTY, COVERED IN BLACK MOLD, BATHROOM FLOODS EVERYWHERE, NO ACESS TO AC., BUG SMEAR EVERYWHERE INCLUDE CURTAINS AND WALLS, CUSTOMER SERVICE NON EXISTENT- MORE LIKE A BULLY IF ANYTHING. You better of to sleep on your car, if availability is an issue somewhere else.

NIGHTMARE. If I was able to give 0 stars, I would. This place is HORROR! The smell when and the heath when we entered the room was the worst. We wanted to put on the airco and saw molt and wet spot under the airco (see picture). Not even safe and Healthy to sleep. The worst came after that, we went to the bathroom. The shower was full of molt, Just to trow up from (see picture). We told the guy and he said 'ooh yes a bit of molt' SO AWFULL! We did not sleep there that night, PLEASE TO NOT GO THERE !!!

Upon arrival the woman at the desk informed us there had been a mistake and while we booked and paid for a superior double room we'd been put down for a room with two single beds and she would find us another, which ended up being a "double room" which was just two single beds pushed together. There was also a blood like stain near the skirting board. When we checked out a different woman informed us of the city tax which we knew about already from the booking, but then informed us it was cash only and we were told when we checked in, which was never mentioned. After we told her we would have to do it by card she begrudgingly took it and muttered how "it's always like this" and had a scowl the rest of the conversation. Really unprofessional for an error on their part not to mention once they wanted it in cash beforehand

I would NOT recommend this hotel! It is a two star hotel and did not appear to be in a very safe area of Pisa even though it is by the train station. I had to cut my visit short due to this place. The shower connection and door was broken and would flood the bathroom if you did not hold the door while showering. The dining area is tiny and the whole place could do with a major revamp as regards furniture and decor. The bed was so hard! The floors were crumbling because of previous water damage. (The photos tell all). Also full of mosquitoes. While I enjoy staying in budget and cheap accommodation, this hotel was not up to 3 star standard. Also if you do go, make sure you choose the refund option (if available) so you can get your money back if you’re not happy. The only positive was that the Wi-Fi worked without any problems.

I got an e-mail that my reservation was cancelled at 9pm a day beafore visit. Suppossedly some problem with credit card. I made a phone call an hour later to Ask what is happening, I was told that my room was already booked by somebody else. I wish to know earlier about stuff like this. Terrible client service. I definitely do not reccomed.

I'd say its 2 star hotel rather than 3 star. Very, very noisy. Room walls made out of drywall are not soundproofed at all, you can hear very clearly person in room next to your talking, farting or burping yikes. Shower in a standard room is ridiculously small, you'd have trouble turning around even with anorexia. Hotel interior overall looks very old and badly finished, room furniture might remember mussolini. Only good side is location and very friendly staff. Overpriced place.

Worst hotel I've stayed in. Staff were so rude. I arrived and got "NAME" "PASSPORT" "YOU'RE IN ROOM X" and that was it! I had to change room as the ceiling started leaking. This happened while I was out and apparently cleaning staff reported it. Management had arranged a room change (to their credit!) but no one communicated with me that they had already switched my room- cue two staff having heated conversation right in front of me. In second room, there was a brown stain on the blanket/duvet when I got there and despite the change in sheets this was not changed/replaced. The bathroom in my second room had a leaking ceiling fan. Was literally dripping with a massive damp patch around the fan. The rooms are so run down & such a shame as with a little bit of investment they would be great. I had an IKEA nightstand (nothing wrong with IKEA!) but it was all scratched and the veneer was clipped and damaged around the edge. They need to watch some episodes of hotel inspector to get some ideas on how some small changes could actually make a massive difference. Even the lighting is terrible! Cold and glaring. I stay in a hotel as a place to put my head down. It can be basic. In fact sometimes that's preferred. But I do expect the staff to say more than 1-word sentences. Heaven forbid smile! Right now they are communicating "I hate my job!" I definitely expect the room to be clean & without structural deficits. I'm shocked it's rated as 3 star!

Me and my partner recently stayed here on a trip to Pisa. The location couldn’t be any more perfect. It’s right next door to the leaning tower and if you want to skip the rush and get pictures it’s great. However, our room had no working air conditioning in 26 degree heat and no windows. Plus it’s very close to a hospital so all night we could hear ambulances very loudly. We didn’t sleep much and overall we wasn’t impressed with the room at all. Luckily we only stayed for one night.

This hotel might have been nice 2 or 3 years ago but the current owners have not maintained it. The furniture is in tatters, the bathrooms are moldy and when we opened the refrigerator to place our recently purchased cheese, there was a box of roach killer in it. We stayed because we had already paid, but I would not have done so otherwise. The staff was not friendly. They advertise a patio and bar, but they no longer operate the bar and the patio is dirty and unkempt, with many full ashtrays scattered throughout. As although the location was good, there are much better choices nearby.

Terrible experience. Walked out after 10 minutes. Don't ruin your holiday by booking to stay here. The location is great, but unfortunately, that's the only good thing. Paid nearly £400 for 4 nights. Its not a 3 star its a 1 star hotel that's dirty, falling apart and with rude staff who when we spoke to them about the dirty bad smell that gets stuck in your throat, stains on sheets, broken door handles, mould and dirt in shower room head boards peeling and flaked all over the pillows, bed sinking to the floor, shutter lock broken.... the list went on. They didn't care, its in un habitable condition. We asked for a full refund as we would need to find somewhere else to stay, but they just laughed and said no, then ushered us out the entrance, then closed the door behind us. We booked with booking.com and have tried to resolve this, but no joy. They needed to talk to the hotel to confirm what we have said and didn't end up staying, but the hotel has refused to talk to booking.com and has hung up on them every time they call.

It was a decent room. The location was the selling point, less than 5 mins walk to the leaning tower of Pisa, so we reached the tower early and took some pictures without a lot of people around. The hotel is not accessible, you need to climb a flight of stairs and another 2-3 stairs to get to the rooms. The service was good. We asked if we could check out later than 11 and were told it would be okay to check out by 11:45, we ended up not needing the extra time. But we could enjoy and relax around the tower knowing it would be ok to reach later. They also sell water for 1 Euro per bottle so you don't have to go out to buy water. There is McDonald's Cafe right downstairs if you want to grab a quick snack.(No burgers or sandwiches). Again it was all about the location, location, location!

Awful place and staff The staff are beyond rude they shouted and slammed the door in our faces after bringing our concerns to there attention the smell was awful I cannot begin to describe it it clang to our clothing and hair after just a few minutes. The furniture was broken the floor was filthy, the nasty headboard was flaking off onto the ripped dirty bedding. A bed that hit the floor on sitting! The bathroom was also dirty and dripping in mould. This hotel is in dire need of a deep clean, and freshen up, it does not match the photos online supplied by the owner. They took our money said they didn’t we paid just under £400 to walk in get abused by the staff and have the door slammed on us, we connected bookings.com who tried to call the said hotel and the staff refused to talk to them which speaks volumes. We returned to try and resolve the situation and once again abused, the manager was laughing and shaking his head!! How they have 3 stars is beyond me I have stayed in cleaner hostels and camp sites. The location however was great just a shame nothing else matched it didn’t even come close.

Location is amazing. Steps from the tower--it will not disappoint. Hotel is small and dated but beds were comfortable and room was clean.. Breakfast was good, McDonald's was literally next door if you need a snack. We got up and walked 2 minutes to watch the sunrise over the tower of Pisa. Parking wise we parked in a per hour lot across the street until 2000, then moved our car to the free street parking.

The hotel has 2 buildings -we were staying in the one that is about 200 m far away from the main building. The street is rather quiet and it is possible to park the car directly in the street. You can also bring it to the main building that has a gate that closes at night. The rooms are decorated in country style, but they have a very little furniture (just a bed, small table with a chair and a big wardrobe).The absence of carpets and curtains make the rooms a bit noisy, as the echo brings noises from other rooms. The air conditioning unit was old and very noisy. They don't offer any breakfast, but you can get coffee and croissants from the vending machine.

Nice place to stay when you want to visit the pisa tower. Easy and safe to park your car behind a fence and gate. Staff is friendy. The Hotel manager can speak a little bit English, good enough for the basic things.

Best place, the lady soooo helpful and kind, she can guide you through everything.. and willing to help always.

Really nice place to stay when visiting Pisa. Friendly and helpfully staff.

We didn’t get to stay in the “main building” where most of the pictures is showing!

Very well treated. Nice stay.

(Translated by Google) Convenient accommodation for those who need to interact with Cisanello Hospital. The room I stayed in is on the ground floor next to the reception, so it's uncomfortable to hear other guests' conversations. The room is equipped with a microwave and a small refrigerator. The bathroom needs some maintenance. The price is reasonable, but breakfast is not included. The private parking is appreciated. (Original) Comoda sistemazione per chi deve interagire con l'ospedale di Cisanello. La camera dove ho alloggiato è al piano terra di fianco alla reception, poco confortevole sentire le conversazioni degli altri clienti in arrivo. Stanza attrezzata con un microonde ed un frigo piccolo. Il bagno necessita di un po' di manutenzione. Prezzo accettabile, non è prevista la prima colazione. Apprezzato il parcheggio privato.

The hotel had a feeling of being a bit dated and needing some love. Our room and many parts of the hotel needed some maintenance and upkeep. The bed and sofa in the room were nice but most of the room looked untidy. The shower looked like it had a piece of the drain section missing and generally needed a deep clean. The balcony door wouldn't shut easily (slight worry from a security perspective too). The room seemed clean but the balcony area felt like it needed a deep clean and sweep, so we didn't spend any time out there. Air con only seemed to work in the entrance section of the room and not at all in the bedroom Overall, I really don't understand how the hotel is advertised as 5 star. I've only ever stayed in 4 star or lower accommodation and it felt 3 star at best. The photos of the standard of room were a lot nicer than our actual room. All staff were lovely, the hotel just feels understaffed and needing love. On a side note, slight frustration that we paid around €140 for the room 5 months in advance and we could've paid €85 for the same room the day before.

AC unit's control is unreadable... the room AC started leaking at 10pm just before bed. They changed the room with a noisy AC instead Some other minor stuff, smell of sewage in the shower. The hotel could benefit from some maintenance. But all the important things are working. Hot water in the shower, rooms and toilet is clean, beds are nice. The pool has a bar next to it for refreshments. Good for when you return from a day of sightseeing, or just want a day of sunbathing. Reasonable prices at the restaurant and the bars. The hotel is not in tip top shape, but i think it's good value for money. The leaning tower is a 15 minute walk. Can see it from the lobby. Will benefit if they have la person doing the run to the center for good price.

Excellent service in the hotel reception. Large rooms with a kingsize bed and sleeping sofa for the kids. Large fridge. Calm and cozy atmosphere and placement. A bit difficult to visit nearby supermarkets by foot. Read some reviews on beforehand about dirty rooms and bathroom facilities. We had the opposite experience. Clean rooms and bathrooms.

My AC was dripping water, so I called to ask the hotel to fix it, they told me that they’ll have people coming in to check. Nobody came after 40 minutes and i noticed that my AC was off, so I called again. I told him that nobody came, and they told me that they’ll send somebody again to give me some towels for the dripping water and that they turn the AC on. Nobody came. On top of that, the rooms did not have any kettle or bottled water. So we were dying of thirst the whole night. Additionally, they will not allow cup noodles to be eaten at the breakfast area, where there is hot water. Lastly, there were no still water and only sparkling water. Or if there was, it was not labeled. This hotel has been very disappointing. It is a three star at best.

I stayed at this hotel recently and was disappointed with the breakfast service. The staff at breakfast were not unpolite, and their attitude could definitely be improved. Additionally, food items were not refilled in a timely manner, and many dishes were empty for a long time. I hope management can look into improving the service and efficiency of the breakfast team.

Overpriced for the small town. Service is not very good, and breakfast is managed by a separate company, is good but there is a queue for the coffee machine and sometimes no fruit or very limited. Rooms are conftable but there small details that need attention. You have to walk 25 min to find and store, or 30 to Pisa tower, not very central. There are many events in the hotel so, sometimes is not quiet.

Definitely not a 5-star hotel, it is masquerading. It is still comfortable, has a nice pool, it’s clean and there’s lots of space to chill out. But there is no proper restaurant, no bar, no services like laundry or concierge. A good place to stay, but don’t expect much!

Truly Exceptional Hospitality! I just had the most incredible experience at a local hotel in Pisa, and I couldn’t wait to share it with you all! As someone who typically stays in global chain hotels for their safety, ethics, and facilities, I was curious to see what the buzz was about this charming boutique hotel with outstanding reviews. From the moment I arrived, it felt like stepping into a little slice of heaven. The warmth and genuine hospitality of the staff were truly remarkable. They went above and beyond to ensure my comfort and happiness, providing a level of service I’ve rarely encountered, even in the finest global hotels. If I could give them a rating, it would be a resounding 10 out of 5! The atmosphere, the delightful people, and the delicious food all combined to create an unforgettable experience. Even if you’re accustomed to the luxury of five-star hotels, this boutique gem exceeds expectations in every way ( Just room AC correction required ). If you ever find yourself in Pisa, I wholeheartedly recommend giving this hotel a try. You won’t be disappointed! Thanks Francesco - you are truly the best hospitality professional.

It took an hour for us to walk to the leaning tower of Pisa, a nice walk along the river. The hotel bar and restaurant were very good. Our car has broken down and they kindly let us check in early as we were stuck with our luggage after the car was recovered.

Our stay in this hotel (24.07. -27.07.) was wonderful, the Breakfast was fantastic. The ambiente was cool, fresh and beautiful 🫶🏽 All the staff members were very friendly and helpfully to us. We can recommend the hotel with a clear conscience. Especially the young reception guy (i don't know his name), was really friendly, make a very good job and have always a smile in his face, please never lose your smile...Grazie🤗

Stayed here for a couple days, service was friendly and the breakfast was great. The shower was a bit old but adequate. Easy to reach with the bus from the station (pro tip: buy bus tickets at the station's blue machines as there are no machines or tabiacchi near the hotel). All in all a great stay!

This Hotel doesn’t deserve a 4 stars hotel . It’s the first time in all my life that I found an hotel charging his own costumers for using a fake swimming pool 10€ per person. Yes it’s fake , it’s smaller than my backyard swimming pool . The area is far from the PISA city center . The full building is full with negative energy,( there are some hotels when you inter them you fill joy 🤩 in the air , but this one when you inter you fill darkness and sadness ). For me I will never book again in this fake 4 stars hotel

Very rude reception Selling was broken in the room Swimmingpool was not able to access unless you were paying 10€ for 2h No soap in the bathroom Paying 100€ for just a bed without any casual services. I do not recommend this place

Great value for money and a good option amongst those available in Pisa. Staff is good and the common areas look pretty. You’ve to book and pay I suppose for their pool, which was a bit strange.

It's a good place to stay but for no more than 3 days; the bunk beds move a lot and it is difficult to have a peaceful bedtime. Also, they don't have kitchen so you'll need to eat out or bring ready-to-eat food. They clean the room everyday. The food and beverages are overpriced, but they taste nice. The staff was always gentle.

You cannot check in before 15. They charge 3 euros if you want to leave your bag before 15 to be able to walk around. I had to wait 2 hours in the reception area not so nice when you are tired after travel. Never experienced on a hostel you have to pay for leaving bagage before check in. That was a big minus. The reception area is good though and it is like a shop/restaurant/bar area there. They sell pretty much what you need. There is no kitchen and if you just want boiled water for tea they can do it for you but you have to pay for the mug... The staff is nice and welcoming. The rooms are a bit old style and they have lockers watch out so it is locked though... The bed is comfortable but there are no lights with every bed unfortunately. It is a walking distance from airport which was great and to the city center about 15-20 minutes. And to leaning tower about 30 minute walk.

This review of safestay Pisa centrale is a tale of two extremes: on the positive side, the experience was immediately elevated by the phenomenal team. The staff are truly outstanding - incredibly friendly and attentive, easily deserving a five-star rating for hospitality alone. Furthermore, the property itself is big and spotless clean, and the presence of a lovely, large outdoor patio is a definite bonus for relaxation during the day. However, the positive aspects are unfortunately overshadowed by several critical drawbacks, particularly concerning guest comfort, value, and, most importantly, safety. Firstly, the hostel's decision not to provide a communal guest kitchen is a major oversight for a value-focused stay. This lack of self-catering facilities forces guests to either exclusively purchase the hostel's food or rely on local restaurants, which quickly diminishes the perceived value for money. Secondly, the location, while central, is fundamentally disruptive to sleep. The hostel is situated on a very busy, noisy street in the front and has active train lines directly at the back. For anyone seeking a quiet night's rest, the constant noise pollution from both sources makes a restful stay virtually impossible. Most critically, the premises pose significant safety hazards. I, being 70 years old, sadly tripped on and unforseen hazard on the floor and fell. This indicates a serious maintenance issue that needs immediate attention to prevent future, potentially more serious accidents. FINAL VERDICT: While the staff and cleanliness are commendable, the combination of disruptive noise, lack of a basic amenity like a guest kitchen, and the presence of tripping hazards makes this accomodation poor value for money. In my opinion, and based on my experience, I cannot recommend Safestay Pisa Centrale and will unfortunately not be returning. The core issues of safety and sleep quality must be addressed for this location to be a viable option.

Nice and clean Hostel. It's a former hotel, so you get ensuite bathroom,.good elevator. Staff are really good. Very helpful and friendly 🙏 No kitchen to cook which is unfortunate.. There are free lockers, but charges for; left luggage, bike storage etc. But it was cheap when I stayed. Very close to the airport (15-20 minute walk). Easy to get to the restaurants etc but it also has it's own bar / Cafeteria. 24h Pasta/ Reception. So good amenities. Pizza etc Could do with a soap holder in the shower, small light/shelf in the bunk beds, and a comfy sofa in the communal area. But it's still a very good hostel. Very good value. Insta 📸 Cycle Michael London

Great hostel, with a nice enough atmosphere. It isn't a very social hostel, so don't expect to connect with a load of people. Location was great, with everything in walking distance. Safety could be a bit better. Anyone can walk into the communal area, doors to the dorms don't automatically lock: only if you lock it yourself with the key. Lockers need a thicker padlock to properly lock, with a thin one or a flexible one you may as well not lock it. Location is right by a busy road and near the train tracks though, so expect a bit of noise during the day/night! Except for the safety I'm absolutely satisfied and happy with this hostel!

Not a very good hostel. Your money is probably spent better elsewhere. Everything here costs extra and some basic facilities are lacking. It costs an extra €3 just to park a bike where there is a large yard with no constraint of space (charging extra for sustainable transportation makes me sad). The room was very basic, but generally fine. However, the bathroom had no toilet paper, no shower soap or a place to hold a bar of soap, which made showering difficult. Also, the motion sensor light turned off 3 times during my shower. The bathroom was not clean and did not have any hand towels. The common room is nice, but is lacking a kitchen or place to store food. Overall, disappointed by this hostel and would not stay again.

Check-In Experience: The worst and dodgy, they asked us to fill a form with our personal information by hand instead of the usual way of checking our passport and scanning. This piece of paper could end up somewhere or someone who might uses our personal information (passport, dob, name). They are also asking for a card on hold for a deposit - never experienced this in my entire life staying at a hostel. Bedroom: Booked a private room for 6, only 4 stayed. Room was so small even with only the 4 of us, there were literally no room left to move. The AC/Heater doesnt turn on. The window is hard to close. The room feels smelly and damped. The bed are small and shite. The pillows are thin its as if I am not sleeping with any. I had to use 3 pillows or use the other blankets as pillows to have a 'feel'. The chargers are located in a weird spot for your to charge. The bunk beds dont feel sturdy. The bathroom: Small damp bathroom. The WC is located literally beside the sink, which gives you little room to wiggle and even hard for someone to just stand. The shower space itself is extremely small, its not even a 1x1 space. The shower door felt loose. The shower pressure is slow to none. The photos used of the bathroom IS definitely not the one youre getting. The photos show a newly renovated ones, whilst we got a stuck drained, yellow colored sink, and a shower that takes us 10+ minutes just because. The most recent pictures shown on Google Maps is what you get (and I mean the old bad ones). I dont have any pictures as I dont see a reason to waste my memory on this property.

I liked the size of the room, but there was nothing else provided except for a shower cap — not what you’d expect from a 4-star hotel. The towels were changed daily and the room was cleaned, which was good. However, the hotel is definitely not a real 4-star, more like a 3-star property. The room was very cold. I was told that they couldn’t turn on the heating because of local regulations, but the ventilation seemed to blow cold air anyway.The staff were not particularly welcoming — it often felt like you were disturbing them unless you were giving tips. The breakfast also didn’t match the standard of a 4-star hotel. If you have other options, I would recommend choosing a different hotel.

We stayed here for two nights at the beginning of May 2025. Initially we arrived early and they took our suitcases for safe keeping until our room was ready (as advertised 3pm) We came back at just after 3 and the room was not ready, and this seemed to be the case for several other guests, but we finally had our key at approx 3.30pm The hotel was nice, and the room was a basic but clean double room. Our room was closest (on our floor) to the train line and yes it's noticeable, but didn't ruin our sleep. We had breakfast included in our price and the selection wasn't huge, but tied us over until lunch time. We picked this hotel based on a variety of factors, proximity to the Tower, Train station (which we used to travel to Florence on our second day) and importantly price - and would visit again should we return to Pisa. Side note, the hotel also have a system which alerts local taxi services, which we utilized to get back to the airport, with the taxi arriving 4 minutes after requesting it.

Very nice and cozy hotel. The staff were helpful and kind. The rooms were spacious and clean, and the air conditioner worked perfectly. They also offer a good breakfast with a variety of options. I stayed there for 5 days, and everything was good. I have nothing to complain about and would definitely recommend this hotel. However, I missed two things: first, there was no napkin box in the room; and second, there were no proper coffee cups—only plastic ones were provided, which are not ideal or healthy for drinking hot coffee.

Probably by accident i was charged for tiramisu and 2 coffees which we didn't ordered and eat during ma family dinner. I didn't pay attention enough when bill was presented and paid. Overall Hotel and service are very good but I had a little biter sweet feeling after i found it on my bill at the airport.

Great location in the heart of pisa, roughly a 10 minute walk to the leaning tower surrounded by amazing restaurants. 5 minute walk to the nearest train station and supermarket. the staff are so lovely and the hotel is very up to date on cleanliness and hygiene. I will say tho the rooms definitely have a bit more of a old decor and dated vibe to them and one of the plug outlets didnt work however everything in the room was to top standard would definitely stay here again. wonderful experience.

The restaurant is quite small,the breakfast was terrible with not many things to choose from,the dinner was the worst . The hotel in general is ok, the location is ok(not restaurants, bars or grocery shops around)

For the price, the room was spacious and clean. Breakfast was varied and tasty. Staff were friendly.

This is a good basic 2 star hotel. Friendly staff, it’s clean, and there’s even a hairdryer in the bathroom. The breakfast (at extra cost) is pretty poor but take it because there are only two cheap cafe/bars nearby and neither was open in the morning as posted. The hotel location in a quiet mainly residential area is not conducive to walking. It’s at least 500 metres to any bar/cafe/restaurant in the evening and most close before 7pm. The tower is about a twenty minute walk through depressing streets and the central area is even further.

I strongly recommend avoiding this hotel. The staff does not speak English, making communication very difficult, and they consistently ignored phone calls — even in urgent situations. They were also dishonest and attempted to charge extra money without clear explanation. The customer service was incredibly rude, and overall, it was a very unpleasant and stressful experience.

The place was very clean and well kept. The owner was extremely kind, and we really appreciated being able to check in late at night and park right at the hotel. However, in the entrance area is a small aquarium with two large fish inside. The tank is far too small for them, which feels cruel. They should either be given a much bigger aquarium or moved to a more suitable environment.

The room was tidy and everything was clean. The bed was comfortable, too. However, we didn't have a remote control for the air conditioning. We reported this to reception, but still didn't get one.

A nice old-style hotel, part of the hotel has the first floor and the second one renovated. Clean and tasty, open 24 hours a day. Very nice staff and very helpful. I recommend it and I will definitely go back there.

We stayed 2 nights. We had to sleep with the window open because of the bad smell that came from the carpet. The bed was comfortable, and the shower was nice, however it was broken and you had to use one hand to handle the shower. The breakfast is ok.

The bed was in regular size, but the bathroom was a miniature, designed for midgets. It was very noisy all night, there is a police station or hospital next to it. Don't expect to sleep well. Parking was very small.

Completely different than advertised. Beyond hot rooms and they smell of bug spray. We were transferred but it really isn't good. So disappointed in what should have been adequate but turned out to be piss poor. Adding an update: Our first room was very hot. I explained to staff that the AC was not working properly but they insisted it would be fine after 15 - 20 minutes. We went to dinner and returned 3 1/2 hours later to a hot room. So the hotel version of working AC is not accurate. Room 2 was much better AC wise but still had to sleep with no sheet to stay cool so your call.

This hotel placed a very good location near to the station and about 20 min walk to the tower everything is nearby. The staff was very kind and helpful. Reception is 0-24 and always kind even if its midnight. They allowed to late check out so we can which was a big help to us! The room was clean the AC is working well! If you are in pisa for a short trip, this is the place what you need!

If I could give zero stars, I would. We had an extremely disappointing experience. The male staff at the front desk had a terrible attitude — he even slammed the door loudly. We had booked the wrong date and asked if there were rooms available. He said yes but only told us the bed number and check-out time. He didn’t explain any house rules or provide basic information. 1. There was a mini bar in the room. In some hotels we’ve stayed in, it’s free, but this staff didn’t mention if we had to pay or not. There was no sign or label at all. We had to ask first to find out. 2. We checked in on June 3. The room was extremely hot, so we asked the staff about the air conditioning. He said it was not available (even though there was an A/C unit in the room). However, we spoke to other guests staying that same night, and they said they received a remote control and had working A/C in their rooms. So why were we denied access? 3. On the Booking.com listing, it clearly stated that the room includes a hairdryer, air conditioning, and a telephone. We had none of these. 4. They only provided us with a sheet, so we went to ask for a blanket. The male staff’s attitude was absolutely unacceptable. While it’s true that our English isn’t perfect, he also spoke with a strong accent and we couldn’t even tell if he was speaking English or Italian. He showed frustration, spread his arms out, and even said “Mamma Mia” sarcastically. Is this really how you treat guests? He said “It’s summer,” as an excuse for not giving us a blanket. But if it’s too hot for blankets, why does the room have an A/C that we are not allowed to use? It’s completely contradictory. We understand that hotels in different countries may operate differently, and we are respectful of that. But we simply want to be treated fairly. Just because we’re not fluent in English doesn’t mean we deserve poor service. I even tried using a translation app to communicate more clearly, but the staff obviously didn’t care to help. Is asking for a blanket such a terrible crime? He could have just explained things politely. Instead, he slammed the door and acted impatient. Why treat guests this way? It completely ruined our day and left a terrible impression of our first trip to Italy. Honestly, if you can avoid staying here, don’t. The only advantage is that it’s close to the train station — I really can’t think of anything else good

This is the worst hotel I have ever stayed at in my entire life. I was supposed to check in on time, but the manager made me wait for half an hour outside. We had our luggage with us in the heat. After checking in, I found out that she couldn't speak English at all and used cleaning as an excuse to kick us out. Our bathroom is not ready as we found hair and stains by the basin. we had to ask them to come and clean again while we wait. The air conditioning is not working as the manager refused to give us the control , which left me speechless. After we left, the email with the general manager even made insulting and discrimatory remarks. I have never been so angry and disappointed in my life.

😐 Decent hotel, but the area feels unsafe at night The hotel itself is acceptable for a 3-star — clean, basic, and relatively close to Pisa Centrale Station. The staff is friendly, and the breakfast is decent. However, the surrounding area feels unsafe and unpleasant, especially at night. Even though the location is central, I wouldn’t recommend staying here if you plan to explore the city on foot after dark.

For one night it was perfect. Only 5 minutes from the train station, big and nice breakfast buffet. Clean and nice rooms.

On June 3rd, 2025, we arrived at this hotel and made a last-minute booking (we had mistakenly booked for the same date next year, and it was non-refundable). At check-in, we were only verbally told it was a double room for €135 — no receipt, no information given. The room was extremely hot, the A/C couldn’t be used, and the remote control was missing. Opening the window did nothing. We asked reception, and they just replied “NO,” with no further explanation. We were never informed that: • Water and drinks in the minibar were not free (there was no sign or notice, we only found out after asking) • The A/C unit existed but no remote was provided • No receipt was given Eventually, another guest kindly lent us their remote so we could turn it on. That night, we found the bed only had a sheet — no blanket. When we asked the reception, communication was difficult, and the staff even exclaimed “Mamma mia!”, which felt very unprofessional and disrespectful. In the end, we carried the blankets up ourselves. On top of that, we discovered two wrapped pillows and what looked like a mattress cover(?) under the closet. We’re not sure if they were backup items or left over from a previous guest, but they were definitely not cleaned up properly. They claimed it was summer, so no blanket was provided — fair enough. But why not allow us to use the A/C? For €135 a night ,there was no comfort, no transparency, and no basic respect. Terrible stay. Absolutely not recommended. 👎

It was a good option for a more budget-friendly accommodation. The staff was friendly and helpful and I'm glad that I could leave my luggage there for a few hours upon check in. The room looked like in the pictures. The location was good and close to various local attractions and my favorite thing had to be the traditional green-wood windows. I'd recommend this for someone who doesn't want to spend too much money for the accommodation, but still wants to have the basics covered.

The location is top - close to lots of restaurants and cafes and less than 10 minutes walk to the tower and 18 to train station. The rooms - when we walked in the small of mould was overpowering and it was very dark, window tiny with closed shutter, beds were weird but comfortable. Furniture old and outdated. There was a kettle but no cups, or coffee/tea. If you have before 3pm check-in there is no one at reception. However the receptionist was very nice and welcoming. Also no wi-fi in rooms, only in tiny dark lobby. We stayed 3 nights only went in for shower and to sleep there. We chose it based on location which we were happy about.

The hotel room provided us all the basics we needed after long days of trips and walks in Pisa. The location is perfect - everything is so close. The receptionist was super kind a warm. <3

This is NOT a 3 star hotel. It's very outdated and not that clean. The bathroom had light brown hair from a previous guest all over. The rooms are very tiny. Only good for solo travelers. Also, there was no duvet on the bed, just another sheet to use as a blanket. The AC is very strong though and the location is great. Staff is very nice. Good for 1-2 nights.

It is nice, I don't mind the old furniture, but maybe invest in new doors because you can hear everything from the hallway.

Greqt location,nice owner,reasonably priced,building is old so don't be expecting luxury

The hotel staff is the only thing worthy of praise. As for the rest, the hotel is of low quality. Cleanliness levels are low. The rooms are old fashioned. Towels and bedspreads have stains. The communal parts are bad. Breakfast is not served. The hotel would need a general modernization really to be a 3-star hotel. I would not recommend it.

My room was very clean. I had everything I needed - a hairdryer, ac, towels, the fan, tv and a beautiful window view. The location is great - literally 2 mins from the tower and you can walk to all the attractions in Pisa. You will also find great restaurants around.

Unbeatable location - steps to the Leaning Tower! Staying close allowed us to visit the Tower and gardens during the day and night! Walk to restaurants and bars. Be prepared to park a bit away if you are driving! Charming rooms - beautiful character hotel in the heart of Pisa!

Perfect location, just steps from the Leaning Tower,other attractions and restaurants! The building is old, so the rooms have that vintage Tuscan charm with mountain & rooftop views. Rooms are basic and small (no kettle, locker in wardrobe or extras), no lift in the building, but good for a short 1–2 night stay if you’re mostly out exploring.

Great vintage like rooms in the heart of Pisa. Short walking distance from Pisa tower and restaurants. Comfy clean bed sheets and towels. Shared bathroom but clean. The only downside is the wifi. We work as we travel so we had to use our own internet because wifi was always down. Apart from that, totally recommended!

Disappointing and careless, Stayed at Helvetia Tower Hotel and parked nearby, as suggested by staff. My car was broken into overnight. Only afterward did I learn the area is known for thefts. The hotel failed to warn me, despite this being a recurring issue. Also, there was only hot water available — even though it was 40°C outside. No cold water to shower or cool down. Completely unacceptable.

Location is 1min walk from Pisa tower. Good service. Room is ok, bed was uncomfortable, everything was clean.

Decent location, had one room with a shared bathroom, everything was clean, the hotel staff very friendly and helpful. The hotel is less than 1minute walk to the tower of Pisa. A lot of restaurants around.

We stayed in a suite (two rooms and a lovely balcony) in Sept 2025. The rooms were very comfy and the only thing that made me give 4 instead of 5 is that we only had one small cupboard between us to hang our clothes (I'd have given 4.5 but Google won't let me). The location is excellent - literally a 5/6 minute walk to the tower. It's also just a 1 minute walk to a bus stop - take the +1 bus to and from the train station, along with the Pisa Mover from the airport. Couldn't be easier. Breakfast was a tasty buffet, with delicious pastries, scrambled and boiled eggs, sausage, fruit and yoghurt. The staff are so friendly, too. If we're ever back in Pisa, we would definitely stay again. Highly recommended!

My wife and I enjoyed five day in this remarkably nice and charming hotel. Old, well renovated classic Italian Villa. Very original. We really appreciated the personal engagement from the staff. They were so friendly and helpful with ideas for restaurants, bus routes and things to see in Pisa and surrounding areas. Tip top cleaning. Everything was sparkling clean and proper. It gave us a personal welcoming experience. The staff runs it as if a good old family traditional hotel. The breakfast was lovely. We had it served in the backyard in the shade in the morning sun. So nice! Good variety to choose from. Lovely fresh cheese, ham etc. and nice freshly made eggs and sausages. Barista coffee of all sorts. Ideal location for the leaning tower, transportation and balling distance from many restaurants and shopping areas. Thank you!

I had a wonderful stay at this charming, small hotel, just a short 10-minute walk from the Square of Miracles. My top-floor room was clean, comfortable, and well maintained, and even offered a lovely view of the Leaning Tower, a real highlight! The staff were exceptionally friendly and welcoming, always happy to help with anything I needed. Highly recommended for anyone visiting Pisa who values comfort, convenience, and genuine hospitality.

Best sleep I've had this trip. Good breakfast with art drawn cappuccinos. Also a short walk to tower of Pisa. Took 5 minutes with 2 small children.

We stayed one night 9/25/2025. Our room was right off the reception area. It was clean, safe and comfortable and had a lovely large balcony. Staff were friendly and helpful. Parking is very limited and has a tiny driveway in - so pre-reserve your parking if you need a spot and get a small car. They are on site 24 hours a day to help, if needed. They have a bar with delicious wine (and other things too). We did not eat their breakfast and walked to a local cafe instead. Everything is super close to this hotel. Restaurants and the leaning tower. All a very short walk. Felt very safe here

We came to Pisa for the first time, and since our phones ran out of battery, we requested the hotel to charge them. They welcomed us with great kindness and big smiles. We were in a difficult situation, and they were very supportive. I would like to thank the hotel and the staff very much. The hotel is very good in terms of location, organization, and cleanliness, and I would especially like to thank Francesco for always helping us with a constant smile. I highly recommend the hotel to everyone grazie

I’m writing this in the middle of my stay because this place is nothing like what it advertises. Let’s start with the only positive: the building itself is charming, and the location is convenient, right near the Leaning Tower and plenty of restaurants. Unfortunately, that’s where the good news ends. The rooms on the third floor are stiflingly hot — easily over 80°F inside, even when it’s only 64°F outside. There’s no air conditioning, and if you have a baby, this is not just uncomfortable—it’s potentially dangerous. My 10-month-old can’t sleep and is drenched in sweat. To make matters worse, the room is infested with mosquitoes, and my son is now covered in bites. When I asked the front desk for bug spray, they handed me a plug-in device that requires an adapter—yet they don’t supply one. Completely useless. The staff’s attitude has been indifferent at best, dismissive at worst. Between the suffocating heat, the mosquito problem, and the lack of basic amenities or empathy, this place is absolutely not suitable for families or children. Calling this establishment a “hotel” feels borderline deceptive. Save yourself the stress, especially if you’re traveling with a baby or young kids. This is one of the worst “hotels” I’ve ever stayed in, and I couldn’t be more disappointed.

The room was comfortable and quite large. The location is great as it's only about 5mins walk to the Cathedral and Tower. On the downside, they required passport photos to be sent to them over Whatsapp prior to arrival which I wasn't comfortable doing. It was an odd requirement as there were staff available in reception most of the time. The shower leaked and the bathroom floor was wet.

it’s incredible how many mosquitoes there are, really impressive. They could really invest in mosquitoes net in the windows because it gets very warm and you can’t open the windows because mosquitoes attack you

There is only one star for the location. Bad hotel and experience. They don't let you open the AC and they lie saying that from mid October no AC can be open in pisa. In the same time , I was in different hotel in pisa 2 days back and I used the AC. Coffe shop open the AC normally. Very poor/old interior. Bed cover was very old , stained, have holes. Dust all over the windows. No elevator.

This was a pretty terrible experience. The one good thing about this hotel is the location. The rest is pretty terrible. The drains in our bathroom smelt awful, along with the smell of the shared toilet we weren’t aware of across from the room. The shower was broken and the water went everywhere, the air conditioning was so loud to the point where we couldn’t have it on. We had it on for about 20 mins and I am now so sick, I am assuming it has never been cleaned and full of bacteria. This is also across the road from what I am assuming is student accommodation, people out all night screaming and shouting. There was also mosquitos everywhere. I never usually complain, but this alongside of the pretty poor check in procedure, we had to ask for the code as it wasn’t sent to us as told, and then when we go there we were told the key would be in the room, but it wasn’t. We had to call the owner to come and give it to us, this key could have been taken out of the open room, and to be honest I wouldn’t usually care, but this hotel gave me shadey vibes. The last straw was cleaners hoovering outside our room at 8am. I understand this is fairly cheap (but not really) but I didn’t expect to say somewhere so awful.

The room is very basic, but it's great for a short stay in Pisa. You cannot beat the location. It's less than 10 mins walk to the Leaning Tower of Pisa and 15 mins walk to the station. There are amazing restaurants and shops within 5 mins walk. Our room even had a little balcony which was nice to let the fresh air in. Recommended for the budget traveller. Staff were very friendly.

The worst hotel I have ever been to. So completely unprofessional the service is non existent. Check in was a total nightmare. It’s all done via self check in and codes, and I texted the number as instructed to get my code. When I arrived, I had still not been texted any details whatsoever. So I was stood outside, unable to get in, no knowledge of my room number, just waiting for these lazy staff to wake up for their siesta and handle it because they were too incapable to do it earlier when they were supposed to. I finally managed to call them and get through, only to be hung up on 4/5 times with NO explanation. They were just saying things like what do you want, I don’t understand you, I don’t know what you need. It was SO RIDICULOUS. I was stood outside waiting with absolutely nothing I could do. God forbid I checked in later that night as I originally planned, as these lazy staff would absolutely have not picked up my calls. Then where would I be? The street perhaps? These people are a joke. Once a phone call was FINALLY established, I communicated I had not been texted the codes. No one apologised, not a single sorry. Just a lot of faffing down the other end for around TEN MINUTES. How do you not know the only 4 digit code to your one hotel?? It is a joke. THEN I get told “uh hm we will call you back in 5 minutes”. I seriously do not understand what was so difficult about this task, there is ONE JOB they need to do. Next, 10 minutes go by and I still have not been called back. Luckily another guest enters so the hotel so we can finally go into the lobby, alas to wait 10 more minutes. Finally, the man arrives to give us our room details and code, however he does not speak. He enters the room in a total moronic state, blankly staring at us as if he has no idea what the problem is. He does not speak first, just to say come this way, nope nothing. A blank stare, like we are almost a nuisance. And as a reminder, STILL NO APOLOGY. We then have to speak first as if the problem is not the most apparent thing in the world, and say where is our code, for his reaction to be almost a “oh yeah, I forgot”. Such stupidity. And no apology. Aside from management, staff, and service issues, the hotel itself is horrid. Do not let photos as if it has been modernised deceive you, it is a dump. Mosquitos as per the other reviews are a serious problem. I asked before making a booking if there were nets for the windows and I was told yes. However, the gaping holes in them means they are completely futile and their purpose simply redundant. So thanks for that useless piece of information and deception. Get new nets, cheapskates. The aircon has most definitely not ever been cleaned, nor the ceilings dusted, as inhalation of dust from circulation made me literally feel queasy. Oh, not to mention to the bathroom is mouldy. This was just such a nightmare. I have never left such a long review, nor despised a place so deeply, so simply said just steer very clear from here.

The location of the hotel was very great, it was close to the Pisa tower. However, there was mold on the ceiling of the bathroom. The room is very noisy and old. They did not provide any slippers in the room.

This hotel has, you can say, bare essentials. The bathroom is small. But, everything clean. Located in a peaceful area of Pisa. The owner is super helpful and accommodating. If we ever come back here and the owners did not change, we will certainly come back to stay here.

Great overall. Owner is very nice, rooms are as expected small, but serves the purpose for one night.

The owner is truly kind, friendly, talkative and generous and makes you really feel at home! He provided breakfast for my many intolerances. The room is quite big and with a big bathroom. It's tidy and clean. The price very cheap and, by day, very well connected with the airport. The Hotel is near the river where you can spend some magic tranquil moments. It's also very near to the city center with all its beauties! The place is safe even at night.

Good service, good location and that's about it... One star hotel and not sure it deserves that. Very dated, some ares never cleaned, breakfast was a joke apart from coffee, very old bed linen - looks cleaned, however due to age not sure. Room no window - just a little something above the door which couldn't be closed resulting in a lot of flying insects spending night with you making it sleepless night. I don't recommend.

Michael(the owner?) Strove very hard to impress. Its a small operation with small rooms and even smaller bathtooms. This one DOES NOT take payments through expedia or any other online booking service. You book your room ahead but pay at the hotel when you arrive.Hotel staff speak very little English but are conversant with using GOOGLE TRANSLATE. The staff gave us all the goodies in a bag for breakfast as we did not have time for breakfast and had to rush. Bottom line: good customer service in a small operation.

It is a good possibility for one night stay. The price is a little bit expensive for the facilities that you get in the hotel. Actually it doesn't look like a real hotel but as a house with devided separate sections with very basic design. The area is about 10 minutes walking from Pisa central station and about 25 minutes walking from Pisa airport. As we came around 10:30 in the night, the area never looked safe with young people sitting in the streets with alcohol bottles who were starring at us. One of them followed us inside the reception which is literally looks like a bar and asked the reception man about us but luckily he was dismissed. In the next morning we were very happy to leave to Florence.

The rooms do not have air conditioning, something we missed as we stayed at the hotel in August when the temperature was still around 32°C during daytime. The owner is a sweetheart, who only speak Italian - but he still helped us find our way by talking in high speed Italian and pointing rapidly at different sights at the pisa map he gave us. A good room for the prise, clean and with television with English programmes. I recommend the hotel for anyone that don't want to waste to much on living but on actual touristing and can take some heat. Liked my stay!

This is a great value low-cost option right beside the airport - 3 minutes walk from the terminal! The rooms are clean and the beds are comfortable. Free tea and coffee and very clean washrooms with great showers. Really nice guy in the check-in - he was super-helpful. RECOMMENDED

How come this place is showing on Maps as a 3-star hotel?? If people state " you get what you pay for" , it will never improve. It is (too) basic. Squeaky doors, smelly place. Location- that is all it has on offer.

Very convenient for the airport, only a 5 minute walk which was great as I had to be up early. The place was the cheapest I could get near the airport which is why I chose it, so be aware that you get what you pay for. The room was very simple, the beds weren't proper beds but more like cots/camp beds, but they were comfy enough for a nights sleep. There wasn't any aircon in the room and when I tried to use the ceiling fan it started swinging around which I thought was probably quite dangerous so I stuck the night out in the heat. I would advise bringing earplugs as the street outside can be noisy and people coming and going in the other rooms too, it wasn't the quietest - luckily I always take my earplugs when travelling so I managed to get a good nights sleep. The communication from the owner/manager/employee (not sure who he was) was good, he let me know how I could get in. I did ask them twice what time I could check in, which they ignored... Luckily when I got there my room was ready anyway.

3 stars for the proximety to airport/train station. For early flights worth considering, but no more than one night. Almost no chance of sleep, due to guests arriving well past midnight and starting to leave as early as 4am. Most rooms have windows on a rather noisy street side. The room itself was tidy and clean, communal kitchen and shared bathrooms reflect the quite reasonable price for the stay.

Good for one night before or after flight. Very close to the airport.

Very nice and cheap hostel if you stay for a few nights

Nice place near the airport

We had to find a hotel in Pisa on short notice and luckily came across this one. The owner, as well as all the receptionists, were incredibly friendly and welcoming, and the room was just perfect. We felt so comfortable during our first night that we decided to stay for a second one. Since we arrived in the evening, we walked straight to the Leaning Tower of Pisa, which is only a 5-minute walk from the hotel. We truly enjoyed our stay and will definitely book this place again if we return to Pisa.

They don't speak a word of English. The keepers are like 90 years old. Only good thing is semi ok location. Ac is not working, nothing is. 60 euros/night would be maximum for this place. We had to go to kitchen and wash glasses to get glasses at all. There was also old food in the fridge from last customers. Quite unbelievable. One night in Pisa is maximum also for the whole city. Duomo chirch is amazing otherwise blaah. Luckily we go tomorrow to Firenze.

Good location, friendly staff and nice garden setting. Drawbacks are hard bed and pillows and air conditioning so bad it doesn't cool the room down. Hair dryer shut off half way through drying my hair due to overheating.

Clean and modern small Family hotel With super nice people and good breakfast. Close to the Tower of Pisa. For me this Hotel was perfect. Would definitly come Back Here.

Lovely hotel. The staff were great and everything was very clean and comfortable. Great water pressure in the showers too.

Beautiful hotel just 5 minutes walk from the tower. Very friendly family run hotel. They also have a fantastic restaurant a short walk away

I spent a baeautiful time At this hotel, It was so confortable And The receptionist was Very Kind. I think i'll return if necessary again.

Large clean apartment, very close to the Pisa tower and surrounded by restaurants. Enjoyed our time there! If you're lucky you can find parking in front of the hotel.

Hotel is racism behaviour. Asian and Africans tourism group are object of racism. I have evidence of racism pictures for Asian tour and European tour on the breakfast tables. Please make action for correction of racism behaviour.

Great Hotel, room was clean and in good condition. You could not be any more central with the tower a few minutes walk away. Excellent

A cute litte hotel in the center of Pisa. Good for a few days max. Pretty rooms and a Nice bed.

Decent room, decent price, staff more than accommodating overall good experience

Worth the stay and staff is really friendly and helpful!!

It was a different experience..felt like we lived in older era..

Incredible location. The tower and buildings are within a 2 minute walk. The staff were extremely helpful and allowed us to drop our bags before check in and then took them up to our room. They helped with recommendations and made the stay easy. The rooms were spacious clean and had all the amenities including a smart tv and fridge. We stayed with a family of 4 with a 7 and 4 year old and it was perfect. Would highly recommend.

We did not sleep. What is a room without sleep? They put us in a room which shouldn’t be used for guests. The room was not suitable for guests at all, it was located on the ground floor next to the front door where every times someone entered they pressed a bell which rung right outside the room. The windows had to stay shut the whole time because just outside was a permanent market so zero privacy as people are constantly walking past the window. The vendors return to their stalls during the early hours of the morning lots of noise broke out. The door to the room entered onto reception so as soon as you opened it people queuing down the hallway to check in could see directly into you bedroom and bathroom. We complained twice and neither time had any compassion from the staff for the situation. I asked for a partial refund due to lack of sleep but they denied. This room cost £110, outrageous!

The best thing about this hotel is that it's approximately 1 minute away from the Tower of Pisa. The place is very nice, the rooms are cozy and clean, and the receptionists will answer any questions you might have. Two things to consider, though: there is no option for a breakfast (not really an issue, because there is a dozen of restaurants within walking distance), and there is no elevator, which could be an issue for some people.

Nice cozy hotel right next to Pisa Tower. Convenient and has plenty of restaurants around. The bathroom is tiny and entry is tinier. Big n tall category people may not fit in that door. The front desk guy is friendly and helpful. Has refrigerator and coffee machine inside the room. Provided hand soap, shampoo and body wash as well. The room sided to the back of the property, so no noise from the tourists.

We enjoyed our stay in the hotel,it is right next to the Piazza dei miracoli so you are in the center of the town. The room for 4 was spatious and comfy.

Excellent location for exploring Pisa. Clean rooms, hot showers, AC and helpful receptionist. Highly recommend!

We had a really good stay at the pisa tower hotel. Its in a really good location for getting into the city centre and the rooms were beautiful, with high ceilings and good air con! The staff were really helpful when we got there and provided us with a list of restaurants away from the tourist areas which we really appreciated. The only fault we found was the reception wasn't manned until 08.30 in the morning which we only found out when we went to book a taxi with them at 07.30 and there were no staff around to help. Overall, a great stay and would highly recommend.

This hotel, although dated is in an excellent location. Arni on reception is very kind and helpful, this is especially important for us as older travelers. The Tuscan restaurant opposite has very good local food and wine.

Rooms are a little dated, however they are in keeping with the age and traditional buildings aesthetic. Clean, comfortable & welcoming with stunning views of the square of miracles. Would definitely visit again

The hotel is like a 2-4 minute walk to the tower which was absolutely amazing as we had young children with us. There were plenty of restaurants & shops also in a short distance of the hotel. Great budget friendly option & it came with breakfast which had the best cappuccino my partner had ever had.

With in walking distance of the Leaning Tower. Like a block. It was so convenient being that close. The room was small but did have a bathroom included. Not all did but mine did. Great stay!

Excellent location, so good for popping back to cool down in the air con between visiting the tower, cathedral, etc 😀. Friendly and helpful reception staff who gave good advice about travelling to the airport. Clean room, nice shower. Great value 3 star hotel. Only little niggle was the wobbly toilet seat. As we only stayed 2 nights it didn't bother us enough to report it

Excellent location. But the quality of rooms could use some improvement. So would the attitude of the guys at the reception.

We absolutely loved our stay. This is a basic hotel, a little dated in the rooms which doesn't help with the cleanness, but as a place to sleep when enjoying the sights of pisa it is perfect. The bed was comfy and clean, bathroom was decent, needs a little tlc and deep clean but good none the less. We stayed in room 43 and the view was incredible! The view alone was worth everything. Breakfast was decent standard European, so if you're not into continental you might not enjoy but it was a prefect set up for the day. Great experience.

We stayed only one night and the room was great. It had a sink in the room so it was nice to brush teeth at night instead of going to the communal bathroom. The view wasn’t the greatest but I wasn’t there for the view. The room was clean, it had a desk and mirror as well as a big hutch and 2 side bed tables. The lobby is really nice with plenty of seating. The check in instructions and communication was excellent. The location was approx a 20 min walk to the Leaning Tower of Pisa. This was a nice hotel and well priced with a good location from the train station ( only an 11 min walk) if I were to go to Pisa again, I would definitely stay here.

DO NOT STAY HERE! IF I COULD LEAVE A 0/5 I WOULD We booked this hotel last minute, and upon arrival we where told there would be someone in reception until 12am, we arrived at 8:30pm and not a single worker. I rang the contact number one door to which I was given a code to enter. Then I was told to look for my key to my room on the front desk by a unhelpful ignorant man on the phone. This key I got left took me to a room which someone was in. I rang again and was shouted down the phone a different key number which was the master key to all rooms, again when I entered the room there was someone staying there. The lack of brains and safety here is crazy I could've entered every room in that hotel no problem that night. After this myself and my partner decided to leave and find a different hotel as we were annoyed at how we were shouted at down the phone and the lack of safety. I rarely leave bad reviews but this place has really annoyed me with how bad it is. IF YOU HAVE ANY SENSE DO NOT STAY IN THIS HOTEL!

Its an ok hotel. No frills. No lift. Lots of steps. Important to know if you travel with kids, large suitcases and a buggy.

Family suite is NOT in the hotel !! The hotel falsely advertises it’s rooms and will give you something away from the property it is no. 18 instead. They put a single bed in the kitchen…. And joined 2 single beds to make a double… worst hotel I have been to in my life. Have a look at the photos.

One of the worse hotels I've been in my life, avoid it. I give you 10 reasons why: 1- mold in the room 2 - mosquitos the whole night 3 - air-conditioned didn't work/very warm room 4- noisy neighbourhood, and we couldn't close the window due the warmth 5- shared bathroom smelling very bad 6- leaking water at the corridors 7- Not so friendly staff/ not attentive 8- worker/cleaner entered in the room without even knocking the door 9- when I came back to my room it smelled like cigarette 10- overpriced parking 15€/day and there is not even parking, its in the street. 11- poor connection with the wifi, needed to sit on the floor. 12- they announced paid breakfast or something to eat in the hotel, and I asked the staff about it, and they said "you can just go across the street and look for a bakery yourself" It would be funny if not tragic, Do not come here, avoid this scam.

Location is convenient for the train. After we had to leave our first hotel in a rush we came here out of necessity. This place has a SHARED bathroom , something I’ve never seen in an American hotel. The AC works but leaks all over the floor. Very basic room with no one at the front desk ever. This place also has a bar but I’ve never seen anyone there to serve a drink so I’m not sure what’s the point of having it. If you’re in need like us by all means otherwise I suggest else where.

I had an absolutely wonderful stay at Hotel Astor, and I can't say enough good things about it! Salvatore, in particular, was incredibly helpful throughout my visit. From the moment I checked in, he went out of his way to ensure I had everything I needed to make my stay comfortable and enjoyable. His attention to detail and friendly demeanor made me feel truly valued as a guest. The hotel itself was beautiful, with clean and well-appointed rooms, delicious dining options, and a fantastic location. I left with nothing but positive memories and a deep appreciation for Salvatore's excellent service. I can't wait to return to Hotel Astor for my next trip!

A basic hotel in a nice area. Breakfast good quality, tea and coffee available and can be purchased from a machine throughout the evening. Quite a charming place, not glamorous, lots of history. Would stay again, good value and very pleasant staff.

I was glad to be staying here for only one night. I initially chose this hotel because the price was reasonable. The room we were given was in the attic, with a very low ceiling and a very small window positioned high up, making it impossible to get any natural sunlight. Additionally, the radiator was not working, and overall, everything in the room felt old and worn out. On the positive side, the hotel’s location is great—it’s just a 3-minute walk from the tower.

This is an historic building with many original features. However the ensuite to our room wasn't very fresh smelling and the Aircon unit was not effective at all this did reduce our enjoyment of our stay. On the upside, staff were friendly and helpful and the location is fantastic, a 5min walk to the Leaning Tower of Pisa, and there are some lovely cafes and restaurants very close by.

I stayed 5 nights in a singular room. Room itself was confortable, staff were nice and helpfull, everything was clean. Overall great experince.

Not a bad hotel, but it is getting on the old. It is very well located and the team is very very nice. Rooms are clean and nice but they are tired and old. There is AC which is nice.

The room was clean but pretty loud (you can hear everyone). Perfect place if you want to be only a few minutes away from the main attractions and don' t mind a place that has some faults.

Quaint place No overnight reception a little stressful when we couldn't book 4am taxi for flightt. But l love this little hotel My second stay

Friendly and accommodating personnel, good support and efficient self-check in. Rooms are fine, however packed if you are 4 (and you can book one for 4). Maybe for two people with the aim of roaming the city is a good deal. The parking is not included, is not covered and is not supervised.

I would describe this hotel as an up market hostel. Clean and serviceable rooms. Great for seeing the city but you probably wouldn't want to stay for an extended period

When we arrived, there was a guy on reception who was very nice. The reception area is clean and well maintained. Our room, not so much. We chose this hotel as we were travelling with our grandchildren (5yr olds) and this was one of the few offering a room with bunk beds. (see photo). On the plus side, our bed was comfortable, breakfast is cereal and pastries, and the coffee is OK. The rooms need some serious upgrading.

Hello everyone, I would like to share my experience at this hotel where I stayed for 5 nights. Overall, it was a negative experience for me due to several inconveniences I encountered: - Room cleanliness: The room was in good condition when I checked in. However, the cleanliness of the rooms is really poor. The bed was daily made, but the floor was not cleaned. In fact, the little dirt that was there remained until the last day. Additionally, the walls are very thin, making it easy to be woken up by nighttime noises. Furthermore, the blinds in my room didn't work due to a defect in the mosquito net, so I would wake up at sunrise. - Absence of staff at the reception: To access the hotel, I had to call the manager and get an access code to enter the building. Once inside, all the room access cards were on the table with all the guests' last names, without any control or personnel present! - Minimal breakfast: Breakfast is served in a small room on the ground floor as a buffet, where you can only serve yourself pre-packaged products. However, I appreciated the coffee machine and toaster. Another problem was that breakfast was served from 8:00 am (!!!), which made it difficult for me to manage my schedule since I was in Pisa for work/academic (university) reasons, and classes started at 8:30 am! Furthermore, I had major issues with the air conditioning as the duct was infested with hornets that came out of the ventilation duct after a few days. I promptly reported the problem to the manager, who simply told me that if I didn't feel safe, I could sleep in the reception area. To convince him of the problem, I had to send him videos of the hornets outside and inside the room (dead ones), and only then did he arrange an alternative for me in another hotel since his was fully booked. The next day, they inspected the air conditioning and found a hornet nest in the wall cavity, which they resolved. Thank you for that. Another problem arose with breakfast, as I have a gluten intolerance. I informed the manager, who was quite rude, telling me that they were not equipped to handle such a situation. However, as I pointed out, they could have easily provided me with rice or corn cakes... In the end, they gave me something. Overall, I will not return to this hotel. From my perspective, I can overlook the room cleanliness, noise from other guests, and air conditioning issues (which can happen to anyone), but I cannot tolerate or justify the "hostile" behavior of the hotelier, who needs to be constantly reminded to care for their guests (i.e., gluten intolerance and not believing in the hornet problem). Note: A small suggestion: It would be optimal to improve the hotel's security system since accessing it requires entering codes. However, there are no surveillance cameras, making it quite easy to discover the access code by simply observing someone entering! Thank you all

Great for having a bed to sleep on and roof over your head! Bathroom was private and great too! Convenient location! Didn't have breakfast there, went out so can't comment. Bit of a problem with mosquitos, but could just be the time of the year! All in all pleasant stay and well priced.

The owner is extremely impolite and aggressive. I cancelled my reservation before arriving as the owner started shouting at me on the phone as I remarked that on booking there was no info on the fact that you enter through a code, nobody is at check-in desk and you are left on your own.

Easy walk from the metro and not far from the Leaning Tower of Pisa. Room is decent sized but the bathrooms are very old and the bunkbeds for the kids squeeked all night long. You are not located in a busy area so expect to walk 10-15 min to find hustle and bustle and the food that goes along with it. Decent budget hotel.

This is my third time to stay at this hotel which speaks volumes. Perfect location for exploring Pisa or catching an early morning flight. The rooms are comfortable and have a/c. The breakfast is abundant which you can also have in the garden. The staff are super friendly and very helpful. I will definitely stay again.

The owners of the hotel are very positive, friendly and helpful people. Delicious, varied breakfasts, clean room, convenient location. We are very satisfied! We recommend and greet

The hotel has bedbugs and is unwilling to offer any compensation for prepaid reservation.

After a few nights stay I discovered bed bug bites all over my arms and legs Reported to hotel but they were just rude and would not take the matter seriously instead just sarcastic Terrible place

There are bedbugs and the hotel is not give money back. Avoid this hotel. https://www.hs.fi/suomi/art-2000011313142.html

We booked 2 rooms at this hotel in Oct. The check-in was smooth, staff spoke English & was kind enough to converse via Google translate when required. The room had a retro vibe, was clean, all basic toiletries were provided, there was extra blanket too. We got the breakfast on spot. The owner is super friendly. I also took hot drinking water for tea to my room. There are many restaurants once you walk towards the Leaning tower. All in all a good stay, I definitely recommend this hotel.

Warning riddled with bed bugs Do not bother booking Hotel manager rude and sarcastic

Overall experience was ok. The hotel is very old and you will notice some strange smell upon entrance. Speaking about the hotel room. It was ok. The beds & pillows were comfortable. The staff is helpful and approachable. The only big negative is the shower that is very very small and once entered cannot move hands around. Recommend only for a night or two. Still felt bit overpriced considering the condition of the room and bathroom. 2 stars only for the staff and generosity.

The staff are so kind and helpful, Kiara was so sweet even before she knew we were guests. The street parking is right out front you just pay on the easy park app, the air conditioning or ac worked well, the restaurant is the best we had in Italy so far! Even cooler is the history, it was a church in the 600’s!!! It’s a straight walk to main square with the tower, maybe at most a 8’min walk.

It was an awful hotel. The bed was dirty when we checked in, and when I told them about it, they changed our room without even saying sorry. From the entrance to the rooms, there was a strong, disgusting smell. There was mold on the walls and a lack of proper room service—they didn’t renew the soap, shampoo, etc. The bidet didn’t work. Something in the room triggered our allergies badly, and our stay there was a complete torture. The only positive thing is the location, but Pisa is a small city, and you can walk everywhere, so even that isn’t a big advantage. Stay away from this hotel.

Great location, friendly, helpful staff . Clean rooms. Perfect for a short stay.

The hotel being a 2 star category, does not even deserve to be fallen under a Single Star hotel category due to poor services and low maintenance of rooms. The room was very very small that there was no scope even to move properly. The condition of bed was so bad that I could not sleep whole night. The bed meterees was so spongy that when you sit on the bed, it results in you are caving in inside the bed. Also the pillow was so hard that you are sleeping over the rock. Also the lights were so dark in the room with no water facility at the room. If I have to order a tea then I have to go down to the reception to collect the tray on my own and take it to my room. Overall, it was a bad experience, I would recommend to carefully and cautiously choose the hotel.

Had a lovely meal in the terrace Inn the side of the hotel. A beautiful restaurant, but take did mosquito repellent 😁

Needed a quick stay in Pisa and so glad we chose this place, great price, very friendly and helpful staff and a spacious clean room with a lovely view of Pisa

I would stay here again if I visit pisa alone. I was very lucky when my room was only girls no men hahaha With the very good location next to Pisa tower and train station and bus I feel so nice and comfortable. There was a cleaning lady which she did her job amazing the shared bathroom and bed wasn’t bad at all. They have kitchen and washing machine to hang clothes. I didn’t feel dirty or stressed for 2 nights I was here. I even made new friend.

Excellent location. Didn't see a single person of the staff during my stay. AC was weak, but maybe my roommates put it too soft. Staff was very friendly, let me check in at night when my flight was delayed. Very hot during the day in the hostel

The staff and location is so nice! But Iv never experienced a worse smelling hostel in my life. The room and mattress smelled like sour milk and old cigarettes and it was so intense I couldn’t sleep at night so ended up leaving after 2 nights of a 4 night stay.

amazing hostel!!! perfectly located, about 2 minutes from the leaning tower, and close to all the restaurants in pisa too. the beds were relatively comfy and cool for a hostel, and the staff very friendly. you have a key code so you can access the hostel at any hour. there is a good fridge, ping pong and a nice roof area. showers are decent with hot and cold water every time i used them, and a cleaner comes every day. i arrived after midnight, and had to message the property on booking.com on the day of arrival (no reply on whatsapp), but after that i was easily able to check in later. one important thing is that when you arrive you have to pay the city tax of €2.50 per day that you stay.

As soon as you step out of the hostel, you can see the tower. Everything was clean, and every staff member – from the receptionists to the cleaning lady – was incredibly kind and polite!

The room was alright and the location is really good - close to the tower. However, they did not keep track of my reservation and there was a language barrier. I had booked one night and paid for it, then the owner came to me and claimed that there had been a mistake and that I had booked two nights, in the confusion he refunded me for the night I had paid even if I had clearly booked for one night. Then when I pointed it out he charged me for one night again - but with a higher price this time! That caused a lot of confusion and if he charged me the wrong amount the first time, then why not just say so? A major flaw in their service, and I suspect deliberate dishonesty. It irritated me a lot. Otherwise the place was fine, but such booking problems are unacceptable.

I may have been better off sleeping rough .. Pay a little more and get somewhere better Bathroom was a disgrace Others in my room were slobs and inconsiderate I left a day early and in the early hours of my 1st night... Dreadful

Had a cancelled flight and Ryanair gave me a room in Blue shades apart Hotel , very close to the airport, service by the best people , had a wonderful sleep and shower. This hotel made the cancellation a fun day in Pisa for me. 10/10 would get "stuck" here again! 😁👌

The hotel is in need of renovation — the bathroom and plumbing require repair, and there’s an unpleasant smell in the toilet. The rooms are poorly cleaned, and the furniture is old and worn out. I felt uncomfortable during my stay. One of the worst hotels I’ve ever experienced.

4 star hotel. That's a joke. Terribly run-down, loud music till very late, awful smell in the room from the nearby kitchen, devastated bathroom( missing a glass shield inbthe shower cabin, leaking and broke shower handle), black mold in the bathroom. The only good thing is the walking distance to the airport. Horrible price to quality ratio. Hasnt undergone a single repatriacji or refreshening since it was built. The staff is well trained in getting all type of complaints, cause they only shrug their shoulders with rude smile on their faces. AC very poorely working. Very bad experience, we couldnt sleep till almost midnight, having an earls morning flight. I do not recommend staying there. And the worst of all: MOSKITOS IN THE ROOM BUZZING ALL NIGHT LONG.

Good location near the airport, allows easy access into Pisa. Really friendly staff, giving personal touch to our stay. Limited but good quality breakfast. Very good cappuccino coffee, served with happiness. Rooms neat, tidy and well-equipped. Comfy mattress! Not always the case!

A nice hotel close by to the airport and it is clean and new a supermarket around the corner and 800 mtr from the city centre.

Hotel have good location near to airport and supermarket specially staff of this hotel is very and polite overall cleaning of hotel good

Very nice hotel, lady at reception extremely kindly Family suite perfect All recommendations

The rooms are spacious, the view is beautiful, and the price is fair. A great place to stay!

(Translated by Google) Modern room, beautiful swimming pool accessible without problems until the evening and with supply of towels directly from the reception. Very well stocked minibar even if we did not consume. Coffee machine with supply of capsules. Always courteous staff. Negative note: when you take a shower unfortunately the water comes out of the shower box and floods a bit around: just put some towels around before washing and you solve the problem, but let's say that when you go to a hotel you should not think about these problems.. (Original) Camera moderna, bella piscina accessibile senza problemi fino alla sera e con fornitura di teli direttamente dalla reception. Frigobar molto fornito anche se non abbiamo consumato. Macchina del caffè con fornitura di capsule. Personale sempre cortese. Nota negativa: quando fai la doccia purtroppo l'acqua esce dal box doccia e allaga un po intorno: basta mettere degli asciugamanti intorno prima di lavarti e risolvi il problema, però diciamo che quando vai in un albergo non dovresti pensare a questo problemi..

(Translated by Google) So no, it's not a 5-star hotel. The room is 26 degrees Celsius despite the air conditioning, which, since the temperature doesn't drop, runs all night, making a corresponding noise... A clump of hair behind the bathroom door, or the shower is stuck on the handheld shower. The housekeeper enters the room at 9:20 a.m. after barely knocking on the door. Really?!?! No bottled water available. A 25-minute walk to the Leaning Tower of Pisa is reasonable. The furniture is new and the bedding comfortable, but it's not a luxury hotel...just a price in line with the service; don't imagine anything better. (Original) Alors non, ce n'est pas un 5* . La chambre a 26 degrés malgré la climatisation qui, comme la temperature ne descend pas, tourne toute la.nuit avec le bruit qui va avec... Touffe de cheveux derrière la.porte de salle de bains ou la douche est bloquée sur douchette. La femme de ménage qui entre dans la chambre à 9h20 en ayant à peine frappé à la porte. Sans blague?!?! Pas de bouteille d'eau à disposition. 25 minutes de marche jusqu'à la.Tour de Pise, c'est raisonnable. Le mobilier est neuf et la literie confortable mais ça ne fait pas un hotel de luxe...juste un prix en rapport avec le service, n'imaginez pas mieux.

(Translated by Google) more than a hotel, this is a run down, dirty motel with horrible service. I didn't take any pictures because I was disgusted by the state of the cleanliness and the rooms. the dirty pool, the dirty common areas... believe me: avoid this place and report the terrible conditions to me, until it is downgraded to 2 stars - it deserves even less, or closed for lack of hygiene. HORRIBLE. TERRIBLE. Spread the word and book elsewhere (Original) piu' che un albergo, questo e' un decadente, sporco motel, dal servizio orribile. non ho fatto foto perche disgustata dallo stato della pulizia e delle camere. la piscina sporca, le aree comuni sporche... credetemi: evitate questo posto e denunciateme le pessime condizioni, finche non verra' declassato a 2 stelle - merita anche meno, o chiuso per mancanza di igiene. ORRIBILE. PESSIMO. spargete la voce e prenotate altrove

(Translated by Google) Large and modern hotel not far from Piazza dei Miracoli. Equipped with every comfort. (Original) Grande e moderno albergo non lontano da piazza dei miracoli. Dotato di ogni comfort.

(Translated by Google) Hotel scam, this doesn't even have 2 stars... The room is normal, and we arrive and the first thing to do is call the attention of the reception so that they can go see the room and clean it, because the bathroom is full of mold and water, and the rest of the room is full of humidity. After this, when I use the shower I realize when I leave that half the room has flooded, embarrassing... I wouldn't go back (Original) Estafa de hotel, esto no tiene ni 2 estrellas... La habitación normalucha, y llegamos y lo primero llamar la atención en recepción para que vayan a ver la habitación y la limpien, porque está el baño lleno de moho y agua, y el resto de la habitación llena de humedad. Después de esto, cuando utilizo la ducha me doy cuenta al salir que se ha inundado media habitación, vergonzoso.... No volvería

(Translated by Google) I've been here for work and I can't wait to go back during my next trip to Pisa! (Original) Sono stato qui per lavoro e non vedo l'ora di tornarci durante la prossima trasferta a Pisa!

Very nice place, independent apartments, pool, cafe, great staff....VERY close to city Center (20 minute walk)

Real slay 😍😍😍

Great location

(Translated by Google) Residence next to the San Rossore estate. Quiet place with a garden, albeit not large, and a swimming pool. There is free parking inside. Possibility of accommodation and rooms. I visited it during a casting and saw the terrace on the first floor from which you can enjoy a beautiful view. Excellent location for getting to the park. (Original) Residence accanto la tenuta di San Rossore. Luogo tranquillo con un nel giardino, seppur non ampio e piscina. Al suo interno è presente un parcheggio gratuito. Possibilità di alloggi e camere. Io l'ho visitato in occasione di un casting e ho visto la terrazza del primo piano dalla quale si gode di una bella vista. Posizione ottima per arrivare al parco.

(Translated by Google) Great location to visit Pisa, tranquility and silence in nature with pool area. Kitchen equipment and dishes to improve. (Original) Posizione ottima per visitare Pisa, tranquillità e silenzio in natura con area piscina. Da migliorare dotazioni cucina stoviglie.

(Translated by Google) Unfortunately we were only there for 1 day The pool was ok! Our rooms were a disaster, chairs were dirty, the sofa was very dirty, the floor wasn't clean, the room was smelly, the bed linen and towels were dirty, the bathroom was unreasonable, very dirty, the shower curtain was dirty and moldy, I've never seen anything like it before, I'm speechless. The lady at the reception was very nice, the boss was also very nice, but the room was unreasonable. (Original) Wir waren leider nur 1 Tag vor Ort Der Pool war ok! Unsere Zimmer einen Katastrophe stühle verdreckt Sofa sehr dreckig Boden war nicht sauber Zimmer gemuffelt samt Bettwäsche und Handtücher das Bad eine Zumutung sehr schmutzig duschvorhang verdreckt und verschimmelt hab sowas noch nie zuvor gesehen sprachlos. Die Dame an der Rezeption sehr net der Chef auch aber das Zimmer eine Zumutung.

(Translated by Google) A special thanks to Salvatore! We had a very good time! You made our weekend exceptional! Pasquale (Original) Un ringraziamento particolare a Salvatore! Ci siamo trovati molto bene! Hai reso il nosto weekend eccezionale! Pasquale

Very rude service and no manner We travel in a group. Breakfast server (long black hair in a pony tail who lied about her name “Fabian”), picked up my uneaten plate without asking whilst I was getting coffee and told me to move. Apparently, she wanted to prepare that table for another group. She told me to move for a second time when I tried to sit with another group of ours. When given feedback to ask first before touching a customer plate, she replied, “You come to my house, next time you ask me where to sit”. I was shocked. She’s not only rude but has no manner. I told her I’m a paying customer, this is not her house and she works here. When I tried to call our bus driver in the next partition, who speaks their language, she blocked and stood in front of me and told me I can’t enter. She gave me “Fabian” as her name and I find out from the receptionist that Fabian is the manager’s name and the servers should be wearing name tags but none of them did. Neither she nor the other servers would give out her name. So I’m writing a google review because I’m not sure my feedback at the reception desk would be given to their manager. If I could give zero star…I would.

Very bad service. The breakfast server had a bad attitude, was arrogant, and lacked basic manners. She had a long black ponytail and was not wearing a name tag. She acted as if she ruled the hotel and expected customers to obey her. Some of us also experienced racism, possibly because we are Asians. An elderly man from our group asked the receptionist about hotel wifi. They shooed him away like he was a pest and told him to ask his group leader. They could have told him in a better way.

This hotel is not good. Bed was extremely uncomfortable, the floor was very dirty, the walls were so thin I could hear the guest next door’s phone alarm go off. The staff were unhelpful - we requested a cot for our toddler and were told it would be in the room. It wasn’t - and when it did come it was partly broken and dirty. There was a safe which was good. The location is handy for the airport with free parking. Breakfast was ok. Ultimately it doesn’t deserve 4 stars and certainly wasn’t worth the money we paid.

Good location for Pisa International Airport, no atmosphere, no coffee or tea in rooms just a vending machine in reception. The restaurant is small and does not open until 19.30 although the food was very good. No other eateries in,walking distance.

😐 Overrated for a 4-star hotel, but convenient for short stays Hotel Galilei is a practical choice if you need to be close to Pisa Airport and Pisa Centrale train station. However, despite being rated 4 stars, it feels somewhat overrated. The rooms are clean and functional but show signs of wear, and some can be noisy due to poor sound insulation. The location is in an industrial area, which is not appealing or safe to walk around at night, and it’s quite far (about 3 km) from the historic center and the Leaning Tower. If you want to explore Pisa, I’d recommend staying closer to the city center. The staff is friendly, and the breakfast is decent, but overall, the hotel doesn’t quite meet the expectations of a 4-star property. Suitable mainly for short stays or travelers with early flights or train connections.

We chose Hotel Galilei in Pisa for its convenient location near the airport. The staff were friendly and the restaurant offered good-quality food. However, upon arriving at our room, we noticed a strong unpleasant smell of cigarette smoke throughout the entire floor and inside the room itself. Additionally, the facilities overall seem a bit neglected. Unfortunately, I would not stay here again.

⭐ If You Want Ants in Your Pants, Stay Here… ⭐ Stayed July 2025 Ah, Hotel Galilei Pisa — where the stars in the 4-star rating must be from a parallel universe. Or maybe they just meant star-shaped stains on the carpet? Let’s begin with the welcoming committee: an entire army of ants in the room. No exaggeration — I half expected them to ask for my passport. Then came their friends: silverfish in the bathroom, clearly on some sort of insect package holiday. When I told reception, they didn’t seem shocked — just handed me a can of bug spray like it was a minibar item. Très chic. The hotel itself feels like it was built in the 1960s and then promptly abandoned — until now. Tired, run-down, and possibly held together by optimism alone. The sink was bright orange (a bold design choice… or rust?) and the shower had two settings: “dribble” and “Niagara, but sideways.” Bonus points for it being as clean as a motorway rest stop. WiFi? Don’t make me laugh. It dropped out more often than a high school rebel, and every time I closed my phone or dared to go outside, I had to log in again. Because apparently, the ants don’t like guests hogging the bandwidth. Breakfast? More like brexit — I exited after day one. It looked like it had been sourced from the bargain bin of a petrol station. I ended up walking to a café down the road where the croissant didn’t stare back at me. And finally, if you enjoy sleeping next to a family of chair-draggers with a passion for midnight furniture rearrangement, you’re in for a treat. The walls are about as soundproof as a wet paper towel. Overall, if you’re looking for a retro entomology experience with added sleep deprivation and a side of instant regret, Hotel Galilei is the place for you.

I can not believe this is a NH hotel let alone a 4 star one. I stayed at this property for just one night, and unfortunately, it fell far below expectations—especially for a place marketed as a 4-star hotel with premium pricing. While the location is convenient, just a short walk from the train station, that’s where the positives end. The building is in a serious state of disrepair. Beyond the deceptively modern and well-maintained lobby, the condition of the rooms is shocking. The floor in my room was uneven (perhaps unintentionally echoing the Leaning Tower), the wallpaper was peeling, and parts of the wooden furniture were rotten. The bathroom had visible holes, some poorly patched with caulk, and the sink was broken. Electrical issues added to the discomfort. The lights emitted a constant buzzing noise, and only one outlet in the entire room worked. Even the basic comforts were overlooked—like bed sheets that were too small for the bed. What made the experience worse was the lack of hospitality. The staff were largely inattentive and at times borderline rude—not in the charming, brusque Italian way, but more in a dismissive and disinterested manner. For the price tag, I expected at least basic functionality and decent service. Overall, this was a disappointing and overpriced stay. The hotel needs serious renovation and a reevaluation of its star rating. Until then, I would not recommend it.

I stayed for just one night as I was passing through and prioritised being close to the station. I had read the reviews beforehand, so I had a general idea of what to expect. I stayed in a superior single room. Check-in went smoothly. Once I got to the floor, I noticed the corridors were a bit poorly maintained. The room itself was fine—more in line with a three-star hotel. However, it had several signs of wear: there were marks on the floor from the door, cracked furniture, and the bathroom showed damp stains and peeling paint on the ceiling. Overall, it felt like the room hadn’t been properly maintained. The water pressure in the shower was good, and I slept well. In the morning, I did a quick check-out. Overall, I’d say it’s a decent hotel, but not up to the usual NH standard, and it doesn’t quite live up to a four-star rating.

We recently stayed here for 5 nights and the overall experience was pleasant. The hotel is located right across from Pisa train station so was perfect considering we had a day trip booked out of Pisa to Venice, didn’t have to walk far at all. Nice police presence outside the station as well who frequent the hotel to use the restroom so felt very safe going outside during the evening. It’s also not that far of a walk away from the leaning tower so definitely a bonus, also keeps you away from the crowds further down. Do keep in mind there is no seating outside the hotel though so you do have to stand if you want to have a smoke or even get some fresh air which was a little disappointing considering we didn’t have a balcony so couldn’t sit and enjoy the evening weather, but you can cross the road and sit on the benches opposite the station🤷🏽‍♀️. The front of house staff and restaurant servers were lovely, polite and professional! The tourist tax was also very cheap in my opinion, only 3 euro a night which we were allowed to pay upfront so no messing around during check out! However the only slight downside was the room there was constant nose coming from the fridge every 30 minuets or so, which as a person who likes back ground noise it was very loud and distracting. The bed sheets as well were very noisy and almost felt damp (not sure what washing powder they use) but they were definitely clean and dry, just slightly uncomfortable to sleep in. Hard to explain the sound and feel if I’m honest, all three of us had the same experience with this saying in three separate rooms) it was the same sort of sheets they use in Venice so might have something to do with there brands? The room size was nice but not memorable, there also weren’t any plug sockets by the bed which I thought was strange! We had to unplug the lamp across the room to use one there and then also one other socket by the door which was annoying so only two for the whole room!? There also isn’t a kettle provided in the room (again slightly weird as never stayed anywhere abroad without a kettle and mugs naturally provided) however when we went to the reception to ask for one they were very very good in proving a tray with a kettle, cups with milk and sugar. So that was nice service but just be aware of this if you like to make a tea or coffee in the morning when you first wake up. We pre paid for our breakfast as well when we booked through loveholidays so didn’t have to worry about that, the selection of food is good and tasted nice so would always find something to eat. They also serve breakfast from 7:00 - 11:00 which was soo nice as didn’t have to stress about waking up early to eat! The layout of the hotel is nice and very welcoming when you walk in and they also provide free drinks at the side of reception to help yourself. Again staff were very well mannered and helpful all around so can’t complain at all. If you have pre booked airport transfer though do also keep in mind they tend to pick you up VERY VERY early from the hotel for some reason, the airport staff and even our flight attendants confirmed this on our return back which even they don’t understand so you will be waiting around for a while once you arrive at the airport. You also can’t get through security either until at least 2 and half hours before your flight is due to depart as the barriers won’t let you. Overall a nice hotel and has a lot more pros than cons, would recommend mainly for its location and distance from the station, leaning tower and airport, plus its friendly professional staff.

I chose this hotel based on my GHA Discovery membership, where I hold the highest Titanium status. I really enjoy the benefits of the program and use them frequently. One of the key benefits is a room upgrade. Unfortunately, the hotel was fully booked, so that wasn’t possible — which I completely understand and find fair. However, I would have at least expected a better room location or some alternative benefits not even mentioned. The program also includes a welcome gift or amenity. Sadly, what I received cannot be compared to what other hotels usually offer. It honestly looked like a mistake. Overall, I felt like the staff didn’t care about my membership at all. There was a complete lack of interest. I’m mentioning this because the program always sends me a survey asking about my stay. Leaving the loyalty program aside, the general attitude at the hotel was rather cold. We asked for an extra blanket for sleeping, as we don’t like to share one. While we did get the blanket, we were told there was no additional bed linen available — does a hotel really not have spare sheets? I also asked for a sleeping kit listed among the hotel’s amenities, but was told they definitely don’t have anything like that. Breakfast is another disappointing aspect. The scrambled eggs were terrible — I assume they were powdered. The Greek salad was definitely not fresh, with tasteless tomatoes and cucumbers. There weren’t many bread options either. Yes, you’ll find something to eat, but not enjoyably. The room was clean, but definitely worn out. The shower fixture wouldn’t stay in place and kept swiveling, and the whole shower area was covered in limescale. Overall, I was disappointed by both the hotel and the level of service.

Upgraded to a suite on 5th floor. It was a 2-story room but stairs going up very rickety. Water pressure for hot water in the shower was terrible. Like a 1 or 2 out of 10. There was also a mechanical noise that sounded every 30 seconds. I told the front desk and they sent someone up right away, which was good. The man heard the sound, never checked the water pressure, and never came back! I told the desk at checkout that they never came back and never fixed anything. They provided smiles and I’m sorries, but offers no compensation for the poor quality of the room. Disappointed overall. Breakfast was great! Food selection and servers were great.

On September 13, we checked into Hotel NH Pisa. After entering the room, we discovered that the air conditioning could not be turned on. Since we were traveling with a tour group, our tour leader reported this issue to the hotel. Not long after, two maintenance staff came up to check the AC and said it might be because the main switch was not turned on, and that they would go and look into it—but they never returned. I later went down to the front desk to ask how long we would need to wait for the air conditioning to be fixed. The lady at the reception could not give a clear answer. At that point, I requested to change rooms, but she refused, saying there were no available rooms and we could only wait until the air conditioning was repaired. Later, I met other guests on the same floor who also reported the same issue. The hotel’s response to them was simply that they could open the windows. Because the room was extremely hot, I again went downstairs to ask about changing rooms. This time, I was told that the air conditioning problem was “not a big issue,” that no maintenance staff would be available during the weekend, and that the hotel could only provide a fan. Additionally, the staff claimed that since our booking was part of a group special rate, we could not switch rooms. This was the first time I had ever heard such an unreasonable response in all my travels. The two reception staff members had very poor attitudes and acted as if we were making trouble for no reason. If anyone wants to experience poor service and inadequate facilities, they can try staying at Hotel NH Pisa.

Try to think more more and more before you book this hotel. The worst hotel i ever know. Been travel round the world with NH Group and here is d worst. The aircon is not work at all and they know about this few days before but still sell the rooms. This kind of service is horible. The staff just say “i cant help to give other rooms” and just let the customer try find solution ourself. NH Group, you should train your staff better. On night shift their name is Sylvia and Samuel.

This is the worst hotel! The soundproofing is completely non-existent, you'll hear your neighbor going to the bathroom and what they say. I managed to sleep only a couple of hours during the night because of the noise. The breakfast didn’t meet expectations: there were only a couple of boiled eggs and cereal! That's it! And this for 9 euros. The room itself is very uncomfortable, and the shower in the bathroom is awkward to use.

Good value for money. I spent a few nights here, and my single room was cleaned daily. Helpful staff who can communicate in English. The room & bathroom were of decent size. AC was ok, fridge was hardly cool even with the minimum temperature, and there's no tea/coffee or kettle in the room (in this area, everyone seems to buy water). Penny supermarket is an 8-min walk, everything else, like the city centre, cafes, and supermarkets, is a 20-40-minute walk. Accessible by buses and taxis.

We were kindly allowed early check in which we really appreciated after a long journey! The receptionist was lovely. The rooms have everything you need - especially AC! Also got toiletries etc for use. Room was clean and quiet, except for the church bells sometimes.

No noise isolation between the rooms as well as room and corridor, you will hear Everything others do at any point in time (early morning, late at night). Oh, and the airplanes also, even with the closed windows. No cooling from the air conditioner, it will make heat instead on the cooling setup. Uncomfortable pillows. No drinking bottled water, I think it’s the least welcome the hotel can do.

I was quite disappointed with my stay at this hotel. The walls had visible mold, which made the room feel unhealthy. The breakfast options were very limited and not fresh. Additionally, the soundproofing was poor — I could hear noises from neighboring rooms and the hallway throughout the night. To make matters worse, the room had an unpleasant smell upon arrival. Overall, I would not recommend this hotel.

Great staff. Very friendly and helpful. Good breakfast. Value for money. Around 10min in taxi from pisa central which is around 10euro.

The staff of this hotel was very friendly, breakfast was good and the room was clean but it was a problem with the bathroom door. I would suggest a bit of refurbishment.

A steal. Totally worth the price paid. The accommodations were clean--this is a big deal for me--and had a sort of homey vibe. Atmosphere is charming and the surroundings are calming. Breakfast is also included in price, but I missed it and can't exactly tell you how good it is. Though, if you're looking for a place right in the center, staying here may not be the best idea. If you are driving it should be okay. Also, carrying heavy luggage up the stairs is a bit inconvenient.

Place is run down but clean, and staff are friendly, rooms are old and dated, you can hear the other rooms around you and our bed had a spring sticking out which I had to cut off. But nice bar and pool area, A bit out of the way for public transport. But a nice quiet family friendly pet friendly hotel.

What a fantastic venue. Definitely going back. The staff are second to none. Sara is the hostess with the mostest Five star service. We really enjoyed it. Due to Sara’s knowledge of the area was invaluable to us. Its cleanness is exceptional. I loved it. The meals were delicious. Great vibes. Lovely pool. Great view from our room.

The hotel has started to show its age, the rooms and equipment are not in the perfect condition. But I was amazed by the food, I really enjoyed the breakfast and dinner. The food was great and we'll priced, I would stay again for the food.

Lovely Tuscany villa in quiet area just outside Pisa and 15 mins drive from airport. Absolutely outstanding service, everyone goes above and beyond to satisfy all guests needs. Amazing food, clean rooms, chilling swimming pool. Certainly recommend the place and sure will get back here again

Rooms - very basic. Loved the pool and food we ordered during the dinner. Breakfast was good, but totally inconvenient as you have to order everything - no Swedish table... Had to stand on the que and wait to be able to tell all that we wanted and then repeat... Very unusual experience that felt like waste of time...

The best hotel I have ever been to, the breakfast was perfect and for only 10€ a person is a STEAL, the pool is perfect and the over all vibe is perfect for summer vacation

Warm welcome. Friendly service. AC no charge. Breakfast was very nice no cooked breakfast. Cereals, bread, croissants, cheese, fruit etc. Stone threw away from Pisa tower. Shops walking distance. We walked from the airport to the hotel 40 minutes. It was in the afternoon. Took taxi to the airport on way home which was 20 euros for three of us.

The hotel is perfectly situated to embrace all Pisa has to offer. We stayed in a deluxe room in the historic part of the hotel. It was clean and exceptionally quiet. The bed was one of the best I have slept on. Breakfast was buffet style and plentiful. Definitely one to return to. Staff were polite and helpful. Breakfast was fresh and plentiful.

Friendly, very patient with two tired parents of a baby who simply did not want to sleep. The bed was the most comfortable one we've ever had in a hotel. If I knew where the pillows were from we would buy them for our own home. Nice strong a/c for room, big bath Jacuzzi, complimentary amenities, nice fresh breakfast. Very pleased with our stay and the central location. Only note, there is construction across from the building on one side that can be noisy during the day.

Fantastic location for a hotel- offering a great breakfast in it's standard rate Booked a triple room, included a small fridge and an a/c. A fan would have been nice too but can understand the limitations. Rooms and bathrooms spotless Unfortunately for us the a/c took a bit of figuring out so we were hot the first night 🤣 but then soon got the hang of things. The TV has an abundance of channels, the WiFi is free and fast and the location is about 6 mins from the tower. Staff at every interaction were so kind and helpful. Breakfast was brilliant, continental style but so much choice.

Horrible, carton walls! I could hear my neighbours taking a 20 minute shower at 6 in the morning. Every step, every little sound I could hear as if it was right next to me. The socket didn’t work so my phone did not charge at night. Breakfast is very plain, definitely not vegan/vegetarian friendly. I did not see any eggs. Mostly pastries, cakes. Some scattered tomatoes and cucumbers which is not enough even for a child. Very disappointed for such a quality/price ratio.

My daughter, 6, says: it was wonderful, the bedroom is wonderful, the beds are very comfy. The air conditioning kept it cold. They had very yummy sweets on the reception desk. The terrace was a little windy at first and then it turned warmer. The breakfast was excellent because they had pancakes." My son, 11, says: the room was nice but a little small, the bathroom had glass over the top and wasn't connected to the ceiling. Exquisite sights and amazing sunroom, the cleaners redid the room while we were out which was nice. The TV had itv and YouTube. The breakfast was really good but they didn't have soya milk. We had some sweets from the reception desk and they made coffee and tea for my parents." The grown-ups say: Very nice hotel with good location, great breakfast, very friendly staff, very clean rooms, a little sunroom and a nice terrace with views of the leaning tower.

Great place to stay in Pisa, very clean, very friendly staff, very convenient for walking to the Tower, great restaurants, the stations and even the airport. Highly recommend.

I could mention a few positive aspects of this hotel, but I prefer to highlight a recurring issue, as I’ve seen in other reviews: the extremely rude man who works at night. My husband and I arrived tired from our trip and were greeted with cynicism and rudeness. With every word, he managed to be even more unpleasant, leaving a terrible first impression. To be honest, his attitude ruined our experience in Pisa. He clearly goes out of his way to treat guests with disdain – something unacceptable for any hotel. Since this is not the first complaint and probably won’t be the last, I recommend avoiding this place if you need to check in at night—unless you want to be treated with complete disrespect.

Clean and affordable accommodation with reliable air-conditioning, which was greatly appreciated. The staff were kind, pleasant, and all capable of speaking English which was great. Quite basic amenities in the room and the lobby along with authentically aged decor. Overall, a comfortable stay with excellent value for money.

Had 2 rooms for 4 nights. 5-star experience in all respects. Rooms were very nice, quite classically decorated. They were clean, also I would say unusually large. The hotel has a small car park, so they can accommodate a car if you are exploring the region by car. The hotel is family-run, and it feels like it. They were very hospitable and friendly, great service overall. Thank you for the great stay! Highly recommended, if we are visiting the region again, without hesitation I will come here again.

Our train was cancelled due to strike and we needed a place to stay. This hotel was comfortable and affordable with friendly staff. They even arranged us a taxi in the morning and had tasty coffee. Would stay here again if I were in the are

Very comfortable rooms, very friendly and helpful staff and an amazing breakfast. Very easy walk from both the pizza airport and from the pizza central train station.

We have found this hotel at the last second, it was really easy to reach, close by the central bus station. It was just 5 minutes to the airport by taxi. The staff was really kind and friendly. They were open to help us. The room was clean, fresh and big enough. The bed was comfortable and they had 2 kinds of pillows; high and low, which was a good idea.

We recently stayed here, and I highly recommend. We got a lovely warm welcome and an upgraded room. The bed was so comfortable. The breakfast was perfect, a nice selection to start our day and the coffee was delicious. It’s a great location for exploring what beautiful Tuscany has to offer.

This place was home away from home. The manager treated us like family with great service and kindness. Rooms and breakfast had views of the tower (which was only a 4 minute walk away). It was very safe with a locking front door at night and receptionist at all times. Housekeeping was so friendly and helpful. Never had a better and more personal hotel experience! Definitely would recommend!

Very nice place, we had pretty room with lovely patio. Location is fantastic, 3 min walk from Pisa Tower, and just downstairs you can find plenty restaurants. Rooms and bathroom are clean , beds comfy, and have lovely ceiling, guys from reception super kind and helpful. In real hotel is way better than on pictures on internet. Good place to stay .

Friendly & genuine hotel, with walking distance to everything - especially the Pisa tower and cathedral area. We were 3 friends sharing a room and it was the perfect place to stay for us! All of the staff were super friendly. A special thanks to Laura - she was so helpful, understanding and kind when we needed her help. Laura - thank you!😘

Very near the tower , it’s good if you wanna make it as a base to explore neighboring towns. You can have a feel and see the tower in the morning and night. We were also given a triple room, double bed and bunk bed but we were supposed to have a double room with a terrace/view. This was fine cause the room has a big window overlooking the streets, you could see the rush of people (locals, students and tourists). Damian (reception) was welcoming and happy to entertain guests. However, no coffee and tea facilities in our room, we requested one but apparently it’s not working or whatnot. They gave us an option to request for coffee or tea instead through reception which is quite a bit of a hassle. Cleanliness can be improved.

I have never been made to feel more welcome at a hotel than I have by the present manager Damian. He acted as a wonderful host throughout my entire week-long stay. The location is ideal, the tower greets you every morning for breakfast as you enjoy the sunshine on the balcony! I would easily book this hotel again just for the service and location alone. Thank you again for everything Damian - it's been an absolute pleasure.

Central location in safe area within minutes walk from the tower (you can see it from the breakfast terrace). Excellent and attentive service from all of the staff, from housekeeping to the front desk. The warm, caring, and social atmosphere provided by the hotel manager is fantastic and made our stay especially memorable. Cannot recommend this hotel enough, make this your basecamp when you stay in Pisa and you won't be disappointed :)

We asked the staff for a safe parking place. Staff send us to via Roma street, where we got robbed at night and found our car with broken window in the morning. We reported it to the police, and we learned that this is very common thing that happens and exactly in that street. Ofcourse, there are no cameras in via Roma. Don’t make the same mistake as us.

The room was old but clean, and there were many essential travel-sized items available for guests. it’s in a central location, so it’s a good option

Hairs everywhere! I booked this hotel as it was close to the train station, but never again. Definitely the dirtiest hotel I’ve ever stayed in. The bed had so many hairs on it. I started to strip away each layer of bedding and more and more hairs appeared. I can’t believe someone would leave it like that. When I arrived there wasn’t anyone at the desk, and I had to use a code to enter the building (which wasn’t easy as it didn’t work the first few times). When I finally got in, it felt as if I was the only one in the hotel. As there was no one around I needed to make several trips to carry all my heavy luggage up the narrow stairs. I turned the ventilator on in my room and after 10 minutes realised it was causing a very bad smell. For €130 a night, I at least expect the bedding to be washed. If you come to Pisa DO NOT stay here.

The hotel is well located, near Pisa Centrale Station, which is a big plus if u plan to visit the surroundings. The room is outdated, but clean and the aircon was silent. The breakfast is continental (cheese, salami, ham, boiled eggs, butter, cereals, juices and good italian coffee). The staff is very helpful and friendly. We liked that they changed the towels everyday. All in all, the hotel offers decent quality services for the money u pay.

This is the worst hotel I’ve ever stayed in. I don’t even know where to start. First of all: worst thing about our room was the bathroom and especially the shower. The shower was mouldy and definitely never got cleaned at all. Also the shower cap was rusty and calcified. I’m sorry but it’s an imposition to let people who pay 199€ for TWO nights stay in this gross and disgusting room. Worth mentioning is also the stuffy air in the room that never goes away even when you open the window for a while. I was just grossed out by that and it was just nasty. Other stuff: Old furnishings, wall painting is really bad and doesn’t even match the ceiling, very small room (double standard). So do yourself a favour and look out for a better hotel in Pisa. I bet everything is more pleasant than this one!

The worst hotel I have ever seen. The door was close and there wasn’t any indication to ring the bell or anything. There was a paper outside the door written that if the check in is after 9pm customers can call 2 numbers and both of them was not reachable. There’s no elevator and no indication to the rooms as well. I had one single room and it’s the worst that i have ever seen in my life, and this is a 3 star hotel!!!! The rooms smelled really bad as if it had been abandoned for a while and there’s a musky smell. The ac worked but you need to lower the temperature to 18 degree Celsius to feel a bit of fresh air. Probably the only positive thing is that it’s close to the main station. I strongly do not recommend this hotel.

Decent place. Clean, nice room, but noisy at night. The free breakfast was really good. Shared bathroom across the hall was really big and no big deal. We had a shower, sink and beday in our room behind a half wall which was nice to have. Wifi was good. Great location!

Really close to the train station, and not too far away walk to the Tower. Very nice reception. Rooms are a great size, and we had a shower in our room also!

Run away from this hotel! It's bloody cold in January and the owner blocked the heater to the Maximum degrees at 21 and didn't even turn on for a long time. The only hot in this hotel was water. I had to put on an extra blanket, long socks, pants, and a sweater and that wasn't even enough to keep me warm in bed. My face felt so cold that I had to cover it with a blanket. Breakfast was a joke. The hand towels smelled. I can keep rambling on and on. It was such a nightmare to stay there for a night. This hotel would be one of the nightmares I ever had in my life.

Very nice guest house, located in a quiet neighborhood. The room was nice, very clean and the staff very friendly and helpful. Good breakfast. We could even have a quick coffee at 5.00 am when we needed to leave for the airport. Good value for money.

Owner turns off A/C and all reviews mention the same (check below) Woke up in sweat. Pet-friendly place—few in Pisa. The only downside was the A/C being turned off overnight(it's mid July, 36 degrees :/ ) ; I woke up drenched in sweat, and I see others have mentioned the same.

If you are reading this, run away from this place! We slept here for 3 nights. We ordered a room with a garden view. Unfortunately, it turned out that we only got a room facing the garden... and there was no view of the garden. But maybe it's a good thing because the garden is neglected! It looked like a post-apocalyptic world! Our room stank of mold! The entire bathroom was covered in mold! There was even mold on the ceiling! It's a scandal! Someone wrote that the breakfasts were nice. Maybe it was like that 10 years ago... Now? Old white toasted bread (i.e. the worst) + Cheese sometimes the worst salami I've ever eaten... I do not recommend anyone to sleep in this place! Only the man who served breakfast there was kind enough to change our room to another one that had less mold... RUN AWAY! p.s. The toaster doesn't work, the fridge handle is falling off! Everywhere and everything has either stains or mold! And the aquarium at the entrance is as neglected as the entire hotel! Poor fish! The man who greeted us was totally not nice. SCANDAL

Never experienced such bad hosting. The room and toilet had a very bad smell. It has an electricity problem. Adding to that, the host is another nightmare. We got delayed 10 min to check out time, as we were waiting for the electricity to get the things clear. Keeping that in mind he blamed us for a broken AC remote (which we never touched) that was previously broken by someone.

Rooms are spacious but poorly equipped. When we arrived we had 2 problems, the shower was broken and only working on the top cap so you couldn't use it without washing your hair. The second problem was that the drain for the sink was not working and I had to spend like 30 minutes trying to remove the cover.

Very bad Host and I will suggest this hotel to the people who wants to ruin their happiness and interest to visit the Pisa City. 1. Arrogant Behaviour of host 2. No respect to foreigners 3. Bad smelling rooms 4. If you check out 10 minutes late due to unplanned situations , he cannot understand and starts showing arrogant behaviour. 5. Trying to manipulate you by asking to pay more by creating new stories of damages which are not done by you 6. If you are four people with family in a room with single bathroom , he demands all should eat breakfast at same time. If mother and child goes first to have breakfast as kids are hungry meanwhile father is in bath room and want to have later breakfast during checkout then it is bigger problem to him because he don’t want to clean the dining room once again. - Please tell me guys is it mandatory that everyone should eat at same time??. - In any case you don’t have right to shout as you should remember your Business still exists because of customers. You need to be gentile, and kind and let them know their mistakes not that you shout like only you have a bigger mouth. This is not to prove someone are bad or to take revenge because someone shout on me like a child. - Revenges are taken by Kids, Intelligent ignore but people with intelligence and Wise nature try to ignore and try to help others choosing worthy decisions. Finally @ Il Mattino ha l'oro in Bocca B&B, Via Cisanello, 55, 56124 Pisa PI, Italy. “Your most unhappy customers are the greatest source for your Learning”. Happy Newyear 👶🏻🎊🎈

You couldn't ask for a better location that offers secure parking. You can see the Leaning Tower of Pisa from the street in front of the hotel. It's a ten-minute walk. The rooms are a good size and the A/C works well. Be aware that the halls have a bit of an echo. Breakfast is out on the terrace and is quite calming with the sound of the waterfall. Selection is adequate and the staff is quite helpful.

We have just returned from a 5 night break at The Rif and we thoroughly enjoyed our stay. The hotels location is superb as it is only about 300 meters from The Miracle Square, which includes the tower, the cathedral and the baptistery. We stayed in the suite, which was huge and had a fantastic balcony/terrace which had two sunbeds and chairs and a table. We used this every day when we returned from our daily sightseeing trips. It was a great way to wind down and relax before we headed off for dinner.

The hotels was very nice and lovely. The garden with the fountain was beautiful. The room and bathroom was great, we needed more space for clothes, mayby some drawers or a dresser. 5 hangers for two people was not enough. There where some small mistakes with only one coffee for two people one day, the next day only one coffee cup.

Great location, right next to the main sights, which makes it comfortable and convenient even on a hot summer weather. The rooms are very cozy with air condition and very clean. Staff is very attentive, friendly and professional. Great breakfast also with an amazing terrasse to enjoy it at (big shout out to Samantha for the great breakfast service!). Totally recommended if you are thinking to visit Pisa and looking for a great, convenient location!

A very nice historical building setup. Short walk to train station and the walled city with Pisa Tower only 8 minutes walk away. I arrived early thinking to store my luggage there first before checking in. But a very beatiful hostess by the name of Francesca told me to wait for a few minutes and had a room ready for me. However, she wasn't working the next morning as I was checking out. The other hostess at the reception wasn't at all friendly. She seems to me a little discriminatory with attitude.

What a find. Literally 2 minute walk from the tower, yet so quiet. The garden was an oasis of calm. Sipping a chilled Prosecco or three with my wife in the cool of the evening will stay with me for ever. The staff were super friendly and their English was impeccable. Simone was especially helpful. They arranged the transfer from the airport which went smoothly. Would highly recommend.

My wife and I visited Pisa for the first time and we are happy that we stayed at the Riff Boutique Hotel for four nights. The hotel exceeded our expectations. Good breakfast, very comfortable area with a fountain, and most importantly, very professional and friendly staff — from the front desk administrators to the room cleaners. There is a designated smoking area where you can enjoy a cigar without disturbing other guests. I definitely recommend it. Mikhail

The Relais is what it is, a centuries old townhouse in a central part of town converted into a hotel. The advantages of this is a charming hotel in a great location 5-10 minutes to the main tourist sites, restaurants and shops. The disadvantages are that the rooms may be smaller than those accustomed to more modern hotels may expect. However, the rooms are en-suite, air-conditioned and are perfectly adequate. The breakfast is a generous buffet of typically continental fare.

The place rates itself with 5 stars. For this it is a disappointment. Our room had no hot water. Hand warm plus was the max. Room cleaning very slow and breakfast service very slow. Not the waiters fault. But one person was just not sufficient. The bath also had no sufficient ventilaton. The staff in general was friendly and helpful. The location is very convenient. But again, for a place rating 5 stars this is definitely not good enough

Charming hotel with an easy walk to restaurants and the tourist sites. The room was nice, the bathroom was large and it had the largest shower of the three hotels we stayed at in Italy. Staff is friendly and helpful. Breakfast dramatically exceeded my expectations: scrambled eggs, bacon, delicious meats and cheeses (truffle cheese!), caviar, smoked salmon, plus the usual stuff you see on Italian hotel breakfast buffets. All they need to do is add some nice crackers for the cheese and caviar and some cream cheese and capers for the smoked salmon. Prosecco and orange juice makes a great Mimosa! Tea drinker? There was a huge selection. Plenty of items for typical eaters, too: a complete sweet table with Italian bread and pastries, plus fruit, yogurt and a lot more that I missed. We had a great stay at a very reasonable price. Book without hesitation!

Excellent location, however a 3 star hotel at best, not worth the money. The rooms are cramped and while we there, the hotel couldn't turn the air conditioning on despite the 30 degree heat. We unfortunately left an item of clothing on check out, and it has taken 5 emails and 3 phone calls from another hotel in Italy to try and get this back. Still unsuccessful. If I came to Pisa again I would not stay here.

This hotel is going down. It is clear that there are not so many turist in Pisa then there used to be but it does not explain bad quality and standard. Toilet was dirty! It was late when we checked in and the only thing that I wanted to do was to go to sleep. That is why we did not spoke the same day about the issue. But this situation is an absolut disaster. Toilet was Yellow!!! Floor was dirty. Coofee in the room was old and clearly used in this apartment several times (the package was awfully crumpled). It was also very loud in the room. It is directly conected to the room next to it and separator with only 2 plates of wooden door that can be easily open from both sides!!!!! This is absolutely unacceptable!!!! It is realy hard for me to explain how bad this hotel is comparing to how expensive is the cost!!! And the view (on the city, at least that is what they said) from the Window... so sad... so bad... I was never so angry about bad standard and quality then right now!!!!

Very dated hotel. It has seen its better days and needs major renovations. But location is perfect , so if you are just passing through town and need a place for a night this will do.

Great location in the historical town. Stonea throw from the Tower and nice meander to the river for drinks and food. Fab courtyard for breakfast and evening drinks. Plus hot tub and sun loungers. Would highly recommend.

This is the worst accommodation I have stayed in during all my years of traveling! There's no WiFi. The hot water in the bathroom only lasts for a few minutes, which means we couldn't even take a hot shower to relieve the fatigue of the journey. In the end, the three of us couldn't shower for two days. The reception was an elderly woman who didn't speak English, so communication was impossible. I tried to leave a message on Booking, but received no response. Furthermore, while we can understand the room being small, the single bed was a very poor quality spring mattress with no support, causing noticeable back pain. Moreover, my child was bitten by unknown insects, making it impossible to sleep comfortably. In the end, the three of us had to squeeze onto the other double bed. The room window couldn't close properly, so for two nights, it was left slightly open, making it difficult to block out the noisy street sounds. All of this made our mood extremely bad.

Avoid this place. We arrived late and exhausted only to learn our booking was cancelled last minute. Communication was hard as we don't speak Italian and they can't speak English. There was another group there that had the same predicament as us. We are frequent travellers and have never had this last minute cancellation happen to us. Place doesn't look well kept and judging from other peoples review here we were spared a horrible stay. We paid a little more at another place due to short notice but their facilities were so much better.

The owner was friendly because I arrived roughly on time, but she is 98 and speaks no English, and I speak very little Italian. Google Translate only got us so far, plus a small amount of French, but we eventually navigated check-in and acquisition of the 3 keys. The WiFi did not work, even with me looking at the internet router. The shower was very small, cold and with a broken pressure jet. Definitely a unique experience!

Absolutely fab location right in the heart of Pisa. Check in was hard work for me as I didn't speak any Italian and the owner didn't speak any English. Wasn't provided with a key to the main building so had to be buzzed in by the owner who wasn't happy as it was 10pm. Seemed angry that I had taken my bedroom key from the building. I only stayed for one of my two reserved nights as it was too stressful and I felt that the owner was quite controlling about how I made use of the facilities and was impossible to communicate with. Shared bathroom facilities very minimal. No Wifi as described. Not a great stay.

Be aware and do not book this accomodation. This old lady is great liar. She stole money from us. We had reservation confirmed for 4 months and she wont let us in and told us she is sold out (we dont speak italian, but we are assuming that was what she was yelling at us from window). Our worst experience with accomodation ever!

My partner and I have visited many times and always receive a warm welcome. Paolo and his Aunt are very accomodating and nothing is too much trouble. The place is restful and quiet and within easy reach of shops, restaurants and the walk to the bus and train station is not too far away.

Beautiful rooms with en suite. Location literally ten minutes walk from the learning tower. Recommended. We had a family room which had a double and two single beds. Check in from three, check out from eleven.