(由 Google 翻译)我们刚刚从莫里森哈德利的另一次糟糕的购物经历回来。我们试图在周日早上的开放时间上午 10 点之前到达那里,希望那里能稍微不那么拥挤。这并不是说这家商店比其他当地商店更受欢迎,而是过道很窄,再加上过道仍然被托盘部分堵塞,工作人员试图补充货架,这使得你在商店里四处走动绝对是一场噩梦。这应该是夜班人员做的吧?这家店总是显得不整洁,货架上的物品很乱,很难找到,因此我还发现仍然陈列着过时的凉拌卷心菜。我向工作人员提到过它,他们向我保证它将被删除,但大约 40 分钟后离开商店时,它仍然可以出售。绊倒危险似乎也被忽视,客户服务台往往无人值守。当你确实找人在客户服务处交谈时,我发现她很粗鲁且具有对抗性,而不是乐于助人。他们似乎在各个层面上都削减了员工人数,而且一些结帐处也是自助服务,一名工作人员试图解决持续不断的停机问题,其中物品无法登记或出现其他问题。我们和一名工作人员一起去了收银台,他检查了我们的物品,但没有给我们 5 英镑的代金券,我的妻子随后提出质疑,然后将代金券递给了我们?
如果您愿意忍受这一点,从好的方面来说,价格很有竞争力,但我宁愿开车去瑞利威尔并在塞恩斯伯里购物。如果您认为我的评论可能不公平,请参阅支持图片。我希望这对您有所帮助并感谢您的阅读。
更新;在一次罕见的不情愿的回访中,莫里森现在有一个大型洗车场,占用了一些停车位,他们不希望它离商店太近,因为雾气会从喷射式洗车机吹到商店里,而且他们也找不到它离养老院太近,因为有一定的噪音/污染等。如果你把车停在离商店较远的地方,在清洗汽车时,你必须穿过喷射清洗喷雾的雾气。他们还在停车场重新引入了植物区,以及一些以前分配给残疾人停车位的点击收集空间。我发现从停车场到收银台的整个体验都布置得尽可能糟糕,并且完全记得为什么我通常在其他地方购物! 🙃👎
(原文)
We've just got back from another awful shopping experience at Morrison's Hadleigh. We tried to get there before 10 am for opening time on Sunday morning in the hope that it would be slightly less busy. It's not that the store is any more popular than other local stores, its just that the aisles are narrow and that coupled with the fact that the aisles were still partially blocked by pallets and staff trying to replenish the shelves makes navigating your way around the store an absolute nightmare. Surely this should have been carried out by the night staff? This store always appears to be untidy, items on the shelves are a mess and difficult to find and consequently I have also found out of date coleslaw still being displayed. I've mentioned it to staff who assured me that it would be removed, but when leaving the store some 40 minutes later, it was still available for sale. Trip hazards also seem to be ignored and the customer service desk is more often as not unattended. When you do get someone to speak to at customer services, I found her to be rude and confrontational rather than helpful. They seem to have cut back on staff on every level and several of the checkouts are also self service, with one member of staff trying to sort out the continual ongoing stoppages, where an item won't register or some other sort of issue. We went to a till with a staff member who rang through our items but then failed to give us our £5 voucher which my wife then questioned and was then handed the voucher?
If you are happy to tolerate this, on the plus side prices are competitive but I would much rather drive to Rayleigh Weir and shop at Sainsbury's. If you think I have maybe been unfair with this review, please see the supporting pictures. I hope this helps and thanks for reading.
Update; On a rare reluctant return visit, Morrisons now have a large car wash occupying some car parking spaces, they didn't want it too close to the shop as the mist would blow in store from the jet washers and they also couldn't locate it too close to the retirement home for the elderly as there is a certain amount of noise/pollution etc. If you park further away from the shop, you have to walk through a mist of jet wash spray as the cars are being cleaned. They've also reintroduced the plant section in the car park along with a few click and collect spaces, previously allocated for disabled parking. I found the whole experience from car park to till to be about as poorly laid out as possible and totally remembered why I normally shop elsewhere!! 🙃👎