(由 Google 翻译)食物很美味,但当晚有些小瑕疵。
几周前预订了餐位——尝试打电话,但无人接听(当时是上午),于是按照网站上的建议发了短信。三天过去了,仍然没有收到回复或确认,所以我再次尝试拨打电话。这次座机接通了,四人桌也成功预订。
晚上7点到达,我们在修道院有个活动,晚上8点45分开始,所以时间很充裕。餐厅里很热闹,这是个好兆头。一位年轻女孩接待了我们,询问我们是否预订了。我们回答说预订了,但服务员却指给我们一张没有预订的桌子,看起来像是专门留给临时客人的。不过,至少我们被安排入座了。我们耐心地等待菜单和饮料——一切如常。在等了20分钟后,我们面前仍然空无一物,两次要求服务员过来点饮料,最后终于有人过来点了,饮料几分钟后就送来了。
我们又一次坐在那里,不得不催促服务员点餐,因为我们感觉时间飞逝。菜单上的菜品看起来都很诱人,每道菜听起来都很美味。我点了一份菲力牛排,我喜欢吃生牛排——我很少在餐厅点牛排,因为经验告诉我,很少有餐厅会把牛排做得好吃。
前菜上来了,味道很棒,但吃完后我们又等了一会儿——我们甚至把桌子收拾干净,把所有盘子都堆到一边,准备收走,想暗示一下服务员,但还是在我们再次催促下,他们才把盘子收走。时间已经不等人了,当时已经是晚上8点15分,我们只好认命,甜点是没戏了。主菜在晚上8点30分上桌,我们狼吞虎咽地吃完了。虽然我的牛排是五分熟而不是三分熟,但味道还不错。服务员过来问主菜是否满意时,我故意只做了第五次修改,因为时间已经不够了,我不想再耽误用餐时间。说实话,牛排味道确实不错,只是没按我的喜好烹制,所以我继续吃了下去。
结账时,我指出我的牛排对我来说太熟了,服务员问我为什么没说。现在想想,也许我应该说的,但我当时说时间不够了,不想小题大做,而且牛排本身不错,所以我也愿意吃。我并没有想讨回公道,只是想让他们知道。
我们匆匆付了钱,然后跑去修道院(我们迟到了,不得不错过第一场)。
我希望那只是当晚的一个小插曲——服务员们虽然很热情,但我们这桌却感觉不到任何笑容、情感或互动。食物味道不错(扇贝和黑布丁开胃菜是我在其他地方吃过的最好的),可惜我的牛排煎过头了,如果时间更充裕,我当时就会指出来(见我那块煎得发青的牛排的照片)。我会不会再来?我不知道,我只希望其他人能享受到比我们当晚更好的服务。
(原文)
Food was very good, but let down by a few things on the night.
Booked a table a few weeks beforehand - tried calling but no answer (Mid morning) so sent a text as advised on website. No answer / reply / confirmation for 3 days so tried calling again. Land-line was answered this time and table now booked for 4 people.
Avvived on the nail at 19:00 and we had an event in the Abbey which started at 20:456 so plenty of time, it was busy inside which is a good sign and we were greeted by a young girl who asked if we had booked. Said yes but ww were pointed to a table with no reservation on and looked like the one put aside to walk-ins. Still, at least we were sat down. We waited patiently for menus / drinks orders - the usual, and after 20 minutes of sitting there with nothing infront of us, after asking on two seperate occasions for someone to take our drinks orders, they were taken and drinks arrived within a few minutes.
Again, we were sat there and had to propmt to order food as we felt time was now marching on. The menu was appealing enough with each dish sounding tasty. I ordered a fillet steak, and like my meat blue - it's not often I order steaks in a restaurant as time has taught me that few know how to cook it properly.
The starters arrived and were delicious, but after we had finished we were again left waiting - we even cleared the table and piled all the plates to one end stacked up ready for collection to try and give a hint, but it was only after intervention again that prompted the staff to take them away. Time was now no longer on our side, and as it was now 20:15 we resigned ourselves to the fact that pudding was now out of the window. The main course arrived at 20:30 and we bolted the food down. It was tasty enough, despite my steak being a medium rather than blue - when the waitress came and asked if everything was OK with the main course I deliberatly just took the fith ammendment on it, I didn't want to delay the meal any more as we were now out of time and to be fair, it was tasty - just not cooked to my liking so I continued to eat.
When we were paying, I did point out that my stealk was overcooked for me and I was questioned why I didn't say anything - with hindsight perhaps I should have but said that we were out of time, I didn't want to make a fuss and I was perpared to eat it as it was a nice piece of meat. I wasn't after any recourse, just wanted to let them know.
We haistily paid for the meal and ran to the Abbey (which we were late for and had to stand out the first session).
I hope that it was just a blip on the night - the staff were very animated and no smiles / emotion / interaction was felt by our table. The food was tasty (scallop and black pudding starter was as good as I have had elsewhere), it was a pity about my steak being over cooked and if we had more time I would have pointed it out at the time (see photo of my blue steak). Will I return - I don't know, I just hope that others have a better service than we did on the night.