Suites Malecon Cancun

Disappointing Experience – Left After Two Days I initially planned to stay for six nights but ended up checking out on my second day due to several issues. First and foremost, the room was not clean when I arrived. The building was undergoing exterior work, and as a result, construction debris was all over the balcony. Since I booked this hotel mainly to enjoy time on the balcony, it was extremely disappointing—I didn’t even want to step outside. The entrance to the building felt unsafe, especially as a solo female traveler. It’s located inside a large parking lot, which gave more of an apartment vibe than a hotel feel. While the security guards were present and observant, entering the hotel through a dark parking lot didn’t feel reassuring at all. During my stay, a major festival was happening right across the street, and the music played until 3 AM every night. Getting a good night’s sleep was impossible. The pool looked outdated, and the hotel is far from the beach, making it inconvenient if you're visiting Cancún for a beach vacation. Since the beaches in the area are not very safe, it’s difficult to go swimming alone. If you're planning a relaxing beach trip, this is not the right hotel. To make things worse, the hotel doesn’t even have a restaurant. When booking, I assumed I had opted out of the meal plan, but it turned out there was no on-site dining at all. Having to get ready and leave the hotel just to grab breakfast was far from convenient. Overall, I found the hotel neither clean nor comfortable, so I checked out early and moved to a resort in the Hotel Zone to enjoy the beach and a more peaceful vacation. Unfortunately, I wasn’t able to get a refund, which made the experience even more frustrating. Spending a little more for a resort in the Hotel Zone is definitely worth it. What I Did Like The hotel staff was friendly, polite, and helpful. I didn’t have any issues with them—on the contrary, they were welcoming and kind. One of the security guards (I don’t remember his name, but he often wore a hat) even gave me local recommendations, which I appreciated. However, despite the staff’s kindness, the hotel’s amenities and overall experience were disappointing. Would not recommend.