The 49 best hotels in Lucca

Grand Universe Lucca is a beautifully restored boutique hotel that blends timeless elegance with modern comfort. Located right in the historic center, it’s the perfect base to explore the city. The rooms are stylish and quiet, many with stunning views over Lucca’s rooftops. Staff are warm, professional, and truly go the extra mile. The breakfast is excellent, and the rooftop terrace is a hidden gem—ideal for a sunset drink. Highly recommended for a refined and relaxing stay in Tuscany.

Fantastic property in a superb location small village between Pisa and Florence. Restaurant was good for dinner or you could venture out into the streets for an amazing assortment of local cuisine. Staff is warm and welcoming and willing to help with information or a dinner reservation. The bar staff in particular seemed to know the guests like friends and listened to their stories and experiences with engagement. Such a delightful experience and the room we had was the perfect mix of old world architecture with modern amenities. My wife especially enjoyed the bath salts!

This is a gorgeous, centrally located, historic hotel. The room was large but as typical with many hotels in Italy, there was a paucity of places to unpack and hang things. It had a small armoire, but it didn't hold much so again we were back to living out of our suitcases for a few days. Still, this was a really marvelous hotel. The service was exceptional. The dining room is also spectacular along with the food!

We didn’t stay in the hotel but took some friends to the rooftop bar for a drink and antipastini.. service was so slow and definitely not 5 star trained employees. We arrived at 19:00 and left after 22:00! For 2 normal cocktails, warm oysters and terrible shrimp tartare at €90 person seemed extremely overpriced. Too bad, it was nice up there but we would never return

The hotel is beautiful inside and is located in a great area. The view from the top Champagne bar is spectacular. The rooms are designed lovely, comfortable and are well equipped. The hotel staff were very helpful and friendly. We received recommendations and great advice from Matteo. I highly recommend it.

Great Stay In Lucca Reviewed Jan 18, 2024 via mobile Very good stay at Grand Universe in Lucca, Italy. Hotel located near main gate to town just a short walk from train station. No SNA but upgrades to Jr Suite. The entire staff has been so kind…Mare at Check in and Maria Pia each morning at breakfast. Our Jr Suite overlooked the courtyard and statues. Even with rain, we ventured out each day to stroll the streets. One day we took the train to the coast and strolled the boardwalk at Viareggio. Elite breakfast and a ten dollar f&b credit. Property is very nice with a rooftop bar overlooking the city. We chose Lucca to celebrate my wife’s birthday and couldn’t have made a better choice. The staff had a welcome bottle and also sent up a nice birthday dessert. We have been traveling Europe for over a month and must say that the hospitality we received at Grand Universe has been the best anywhere. Highly recommended for a short or long stay in Lucca. Date of stay: January 2024

Grand Universe Lucca Have you ever fallen in love with a hotel the moment you set eyes on it? After walking for a few minutes, we arrived at the square, where our destination, the Grand Universe Lucca, stood sentinel over the Piazza del Giglio, the Teatro del Giglio, two cafes, and in the center of the piazza, a memorial to General Giuseppe Garibaldi. We quickly entered the hotel and stopped in our tracks. The ambiance was cool, quiet, and very luxurious. The lobby exudes elegance with sophisticated decor. A grand piano reflects ornate chandeliers hanging from the high, arched ceilings. Plush seating areas invite you to relax. Rich fabrics and warm colors create a welcoming atmosphere, complemented by artwork that reflects the charm and history of Lucca. We sat down at the reception desk and began the usual process of documents and credit card registration. We were hours early, so our room was still being prepared. The charming and professional receptionist called a porter to store our bags and invited us to have a complimentary drink in the bar. As we entered the cavernous room, we saw our bags were waiting on luggage stands. At the coffee table sat a bottle of local port and lovely biscotti to enjoy with our coffee. The room was gorgeous! Towering ceilings soared above the hand-textured walls. The ceiling was adorned with rich, dark wood beams that created an impressive architectural frame. Puchinni’s portrait dominated one wall, reminding us that the renowned composer lived and worked in Lucca most of his life. A bathroom can make or break a hotel stay. Grand Universe Lucca’s designers created a spa-like room that the two of us could comfortably use at the same time. The double sinks had individually light-controlled mirrors and lots of surface space to keep our toiletries organized and separated. Lots of hooks and towel bars were available, but our favorite bathroom accessory was the towel warmer. We love it when we see them in a hotel bath. A spacious shower with excellent pressure and an endless supply of hot water featured skin and hair products that we used daily. Soft, oversized towels and plush robes enveloped us in comfort, providing a luxurious feel after an invigorating shower. Indulge in luxurious comforts to enhance your stay. Relax on the rooftop terrace and champagne bar with unforgettable views of the historic city of Lucca. The hotel features a state-of-the-art fitness center, perfect for maintaining your workout routine. For relaxation, a beautiful lounge area is available. The lounge is by the gourmet restaurant serving superb local cuisine. Additionally, complimentary Wi-Fi and a 24-hour concierge service will make your visit a one-of-a-kind indulgence. Staying at Grand Universe Lucca is an unparalleled experience of style, comfort, and luxury in one of Italy’s most enchanting towns. The hotel’s ambiance combines elegant decor with modern amenities, creating a serene retreat. You will be immersed in breathtaking views of the Piazza del Giglio from your room. Indulge in exquisite dining with locally sourced ingredients. You will savor a delightful breakfast buffet and unwind in the opulent lounge, accompanied by local music. The attentive staff ensures a personalized touch, making you feel special throughout your stay. Whether you’re exploring Lucca’s history or relaxing in style, Grand Universe Lucca is the perfect escape.

Very cute hotel lots of neat little things in the breakfast room. rooms are cozy. It was quiet sleeping. Bathroom is very nice. The breakfast is very good. The only thing I really didn’t like is if you’re driving a car and you use their parking it’s €18 which is fine but Google maps will take you on a real adventure. Ask the hotel for details on getting to the hotel as they know the easy way. Google is not your friend.

My husband and I spent two nights at this charming hotel. The staff are most helpful and friendly and very attentive at breakfast time. The selection at breakfast was very impressive with fresh coffees made to order. The room was very comfortable with everything available for your comfort. Thank you for making our stay so nice.

A beautiful hotel, we had a clean and spacious room. Service is wonderful and makes you feel at home. Breakfast is generous filled with home made pastries, all presented in beautiful dishes.

This place is the best - staff is beyond helpful and friendly - rooms were big and comfortable with good mattresses- walking distance to everything - and the breakfast was varied, plentiful and delicious. I will make a point of returning to Lucca because of this place -also convenient valet parking

Lovely little hotel, the rooms are tastefully decorated with painted tuscan scenery. The staff were very friendly and gave great tips about where to eat in the evenings.

Loved everything about this hotel, lovely rooms, great breakfast, the kindest staff and perfect location (Lucca is amazing so would recommend to stay at least 2 nights!!). Oh and the winebar that’s part of the hotel is a must too

If you wish to have a 4 star service and have warm, lovely staff who makes you feel at home, this is the place to go. A boutique hotel on steroids in the heart of a medieval town.

I just wanted to share how amazing the staff here is. I am in NY, and I needed last-minute help TWICE, for a guest staying there on scheduling a car for pickup and drop-off. Riccardo, Mario, and Gabriele corresponded with me via WhatsApp and Email to get the job done. Despite the time difference and the language gap, they were exquisite in all arenas. Will recommend this hotel to anyone staying in Lucca. Thank you for all your diligent and professional care and dedication!

Lovely hotel run by extremely friendly staff. Clean, spacious rooms. Old fashioned decor. We stayed in 2 connecting rooms (1 king, 2 twins) which was perfect for the family. Close walk to the center of town. Delicious breakfast. Would definitely stay here again when in Lucca!

Charming boutique hotel within walking distance to all attractions. Owner, wife, son, entire staff are friendly with welcoming smile. Room include make to order wonderful hot breakfast. We had car (puncture tire) problem. Owner drove with us to two garages to look for repair service which took over two hours. This is ABOVE AND BEYOND service the he provides to guests. Absolutely wonderful people.

Booked this charming,richly colourful with much history hotel was my wedding, The host were very helpful in all my needs and service was to perfection. Fabulous breakfast layout with so much to choose from . A very warm ,loving hotel . The hotel even made our wedding day grand by allowing the guest to arrive for a small toast before heading to the ceremony..All perfect. This hotel is top class and beautiful, See you next year 😊 Thank you

A fantastic hotel with a spacious room. The service was perfect. On the morning we left it was raining and difficult to get a taxi and one of the staff members drove us the the train station with his own car. Many thanks for that!!

Nice family-owned hotel near the historic old town of Lucca. The owner is friendly and customer focused. The rooms are clean and very spacious. Would always recommend comming here for a trip in Lucca!

Beautiful hotel tucked into a corner of beautiful Lucca. Very friendly staff and lovely rooms all named after operas. I would highly recommend this place.

A very modern and stylish hotel in a restored palazzo. We had a room in the roof which was really fabulous! Very central but only a 15 minute walk from the train station, ideal for exploring Lucca. The staff are lovely and the breakfast fantastic!

Quality service from start to finish. Clean and tidy. Lovely breakfast. Overall just a really well-run, stress-free hotel with great attention to detail. By quite a margin the best hotel we stayed at during our trip to Tuscany.

We popped into this hotel, hoping for a quiet bar that would give us some respite from the heat and noise. Palazzo Dipinto didn’t disappoint. The receptionist Francesco was beyond inviting and competent. Not only did he make us some delicious Limoncello spritzers, he checked in a new hotel guest and parked someone’s car outside, all while being conversational with us at the same time. The bar area seating is elegant and quiet, the hotel is ultra clean and modern, and the location is superb. We look forward to staying here one day when we visit Lucca again.

We stayed here for 3 nights May 2025. The beauty of this hotel is that it is exactly as it describes itself. The staff are friendly and helpful, the location is very central and the rooms are full of character. If you are coming to Lucca you should definitely look at this hotel.

We were a family of 3 and booked 2 double rooms. The hotel is charming, antique and modern, luxurious and quiet. Great mattress, very kind and friendly personnel, garage onsite, everything in at walking distance, delicious breakfast. We highly recommend this exquisite gem!

We stayed in this hotel for two nights. The location is ideal. It's very close to all the sites yet it's in a quiet corner. The rooms are very well appointed and very large. I did find two bugs but otherwise the room was nicely cleaned. There were two small complimentary water bottles the first day. The breakfast was good with fresh fruit, eggs, cheese, bread and lots of other choices. The coffee was delicious! The only thing I would add is a Nespresso in the room. Also, housekeeping should replenish the body gel etc daily

Plus: location, nice breakfast Minus: basic sparsely furnished room, no Nespresso in room, terrible wifi, AC not working well. Summary: a three star hotel priced as a five star.

Beautiful though a bit run down hotel, which probably has seen better times, but nevertheless delivers. Spacious rooms with nice views over the hills (if you get one not facing the parking), cute little pool and a garden. Very decent food, good service.

Amidst the picturesque scenery outside of Lucca, this hotel provides an idyllic escape from civilization. With its spacious and opulent accommodations and neat service, it offers a wonderful experience. We thoroughly enjoyed our stay at this exceptional establishment. The pool in October invites for cold-water swimming. ;)

This was our second visit to Hotel Villa Casanova. We had been there ten years before and loved it. Our hope was that it had not lost it's charm. Luckily it was even better. It is in a lovely green hilly area about a fifteen minute ride from Luca.The former villa has twelve suites each with views, some with balconies. Each has large bathrooms . The small elevator delivers people and luggage quickly to each of the three floors. The decor is lovely and comfortable. Beds sheets and towels are luxurious. In June when we were there, all meals were served by the pool which had a lovely view of the distant mountains and the beautiful gardens around the hotel. The service and food , breakfast, lunch and dinner were excellent. All the Rooms professionally cleaned quietly while we ate or were off in Luca. The staff was very helpful as to directions to places in Luca and they served snacks and drinks by the pool. There is a tennis court and large beautiful gardens to walk in. Inside there are lots of interesting books all around to borrow. It is like being a guest at a private country villa. . We found the quiet relaxed atmosphere a perfect place to rest after the crowds of tourists in Luca. We cannot recommend this small hotel more highly.

The hotel is completely inflexible once your booking is made. Despite giving them six months' notice, they refused to change or modify our dates. Due to a family bereavement, we were no longer able to afford the trip, but the hotel showed no understanding and did not accommodate our cancellation request. We were also unable to speak directly with a manager or supervisor.Be aware of this when you book. We booked through booking.com who were happy to waive any fees to us and the hotel but they still refused to help.

The Hotel is well located for Lucca and Pisa both 23 mins drive, rooms (siutes) are superb with lovely views. Food was excellent and friendly service.

An idillic spot about half an hours drive from Lucca. You will need a car for sure. Hotel staff fantastic (Cristina and Heba and all the team). And breakfast was a special treat with home made stuff every day.

Fantastic big rooms, professional staff. Hiba, thank you very much!

Our stay at Albergo Villa Marta was simply wonderful. The place is beautiful. The facilities are carefully maintained and convey a feeling of peace from the very first moment. The service was excellent in every way, but we would especially like to highlight the attention of Roberto. His professionalism, kindness, and warmth made us feel at home from day one. He is a true example of what it means to care for guests, and we wish we could meet more people like him in all our travels

Just spent 3 wonderful nights at Villa Marta and would love to return. Staff at reception, restaurant and bar were a joy to know! Room was clean, well appointed and bed comfortable. Restaurant served good breakfast and tasty dinner of local dishes. Beautiful grounds and nice pool. Many thanks!

I have very recently returned from staying seven nights this beautiful villa hotel outside of Lucca walled city. It was a splendid stay. Beautiful location and grounds. Lovely, comfortable room. However the highlight for me was the staff - they were very attentive, and always eager to do what they could to help us. A very special mention and thank you to the restaurant staff who went beyond professionalism to ensure your experience was a memorable one with fine food and wine. I cannot recommend Villa Marta highly enough … you won’t be disappointed.

A fantastic small boutique hotel in a beautiful, peaceful rural setting that’s only ten minutes away from Lucca. Brilliant friendly staff, great local Tuscan food and wine and a wonderful garden and pool space that is perfect for relaxing in the sun. Don’t trust the website as it is much better in real life! 10/10 stay :)

Wow!!! We loved staying here, it was amazing! We only stayed here one night due to our road trip, and we were so sad to leave, we wish we could have stayed longer! I firstly would like to thank the staff for excellent service, they were so professional and kind. We ate dinner and breakfast at their hotel and during both meals the service was incredible as well as the food! The room was so cozy, charming and very clean. The AC worked very well! The pool was also very nice.

Go to this hotel when you visit Lucca, go there and you will find an excellent team that will make you feel home. Enjoy the garden, the swimming pool and the terrace where you will find peace surrounded by a quiet and beautiful landscape. And enjoy the excellent restaurant at night while it rains outside. We will denitively go back to Villa Marta BIG THANKS to its GREAT TEAM!

We first visited Albergo Villa Marta back in 2018 and we immediately loved this place. The hospitality of the staff and the beauty of the villa and its surroundings stayed forever in our memories. Villa Marta has a very unique atmosphere and something that you don't easily find in other places. When you are there you can really relax in the lovely rustic rooms or the beautiful gardens. It is a very charming and elegant place that brings you a feeling of serenity and home. For all these reasons we decided to come back and have our wedding there this past summer. We want to thank all the staff who made that day unforgettable with their kindness, attention to detail and dedication. Daniela, Michele, Pasquale, Gian Luca, Roberto, Sara, Jessica and everyone else in the Villa a big thank you from the bottom of our hearts!!! We will be back soon!

One of the worst hotel experiences we’ve ever had. Shocking experience – no response from hotel after two complaints We stayed at San Luca Hotel (Room 25, 18–21 July 2025) and were appalled by the state of the room and the treatment we received. The room was unbearably hot, the air conditioning only blew warm air, the light above the wardrobe flickered constantly, and the bathroom flooded every time we used the shower. The furniture was old and the whole space felt neglected. We raised these issues immediately with Leonardo at reception, but he showed no interest and told us there were no other rooms available — a lie, as we later discovered. He disconnected the faulty light and left us in darkness near the entrance. The room remained like a sauna. Over the next few days, we noticed a lot of blood spots on the sheets and woke up with bites. On the final morning, we found live bed bugs crawling on the sheets and headboard. The extreme heat in the room, due to the non-functional air conditioning, had brought them out more each night. The blood stains were from bugs feeding on us at night. It was sickening. When we reported this, Leonardo shrugged and accused us of bringing them in ourselves, which was both insulting and absurd. We spoke to another receptionist who confirmed there were spare rooms and couldn't understand why we weren’t moved or why the room wasn’t closed down. We have since sent two detailed emails to the hotel, including photographic evidence, but have received no response at all. Their silence has left us no choice but to inform others about the true condition of this hotel and the way they treat their guests. We had to discard our clothes and luggage to prevent bringing the infestation home. The emotional and financial toll has been significant. This hotel claims to be 4-star — in reality, it's filthy, mismanaged, and completely uncaring. Avoid at all costs.

Horrible mattress…and maintenance issues in bathroom. What once might have been a top rated Hotel is no longer. My wife and I recently spent two night there and both could not sleep due to the old,hard and lumpy mattress! Someone there is not checking on things within the Hotel!

Old room, air conditioning was making a lot of noise, quite dark room, furniture and curtains looked overused. Helpful staff. Nice breakfast. Stayed only for one night. If for longer stay, wouldn't choose it.

Great location and if you book you can also reserve a handy and very secure parking space for your vehicle.

Excellent stay in this 4+ stars hotels in the center of Lucca. The hotel is a 5-10 minute walk to the center (depending on where you want to go as Lucca is relatively small) and a very short walk from the walls. It is also very close to a transport hub where several bus lines stop. The building is a nice old building on a very quiet street (mostly pedestrian). The staff is very courteous and helpful (they suggested restaurants where to eat and they were all very good). The rooms are quite spacious. Our room was a superior double room and was quite large. The bed was quite comfy. What we really liked was the breakfast, the scrambled eggs and the croissants amongst the best but you have a nice choice including cakes, and local cheese as well. We would probably return. Thanks to the entire team of the hotel for the nice stay!

We stayed here for a week fantastic rooms great breakfast great town to visit had the best time

Very nice rooms in a very nice building in a very nice place :) Wonderful breakfast and very nice staff. Handy parking, to which google maps draws a way to convoluted route. The drawbacks are totally overshadowed here, but here goes: The cold water was never cold, the bed cover/blanket is not enough for 2 degrees outside and there were some trucks running their coolers both nights I've been there. But, by all means, I would not hesitate to book again.

This is a wonderful hotel. Staff are welcoming and accommodating. The rooms are well appointed, comfortable and deliver a restful night. The breakfast is quite good, with indoor and outdoor spaces. Snacks and beverages are available in the lobby all day, and €6 self-serve aperativi are a plus. Location is great, as are the bikes for touring. The room folder had an explanation regarding just about everything. We would definitely stay here again.

A good hotel right by the historic centre of Lucca. We were in a room in the tower which was spacious and had a lovely bathroom. The hotel lounge area was comfortable with complimentary snacks and drinks. They provided a good choice for breakfast which could be eaten inside or on the terrace. Friendly and helpful staff.

We (Americans) stayed here in July 2025, at the height of a European heat wave... and Lucca was HOT! Which made staying at Hotel Ilaria so nice. Their A/C works like a charm. Coming back to our room during the afternoon heat was such a nice reprise. Also, the hotel does a great job of putting out cool drinks and snacks in the lobby area - a great way to unwind after walking the streets. One of the highlights of Hotel Ilaria is the staff. They were attentive and very helpful. Their English is perfect and they never blinked when we asked them to help with things like calling a taxi for us. Our room came with breakfast and the hotel offers a pretty good buffet. Not the best you've ever had, but enough options to make everyone happy. The only area for improvement are the bathrooms. The showers are very small and some of the fixtures need updating. The hotel is located near the city wall, and I highly recommend going for a stroll around the city. The train station is walkable but we took taxis (because of the heat).

Excellent hotel, great location, clean, amazing happy hour offered with complimentary drinks. Lovely breakfast on the terrace. Rooms great size and modern. The staff were all extremely helpful and friendly. Highly recommend.

Had a great time. Staff were friendly and there was always food and drink available in lobby. Breakfast was a lovely experience and the hotel location is excellent for exploring Lucca. Highly recommended

We spent a week in Lucca and stayed at the Ilaria. The location is perfect, just inside the walls. The street was quiet. The room was comfortable and clean. The staff were lovely. The breakfast, included in our room rate, was good. All in all a great spot from which to enjoy a quiet week in a lovely city.

Beautiful hotel with fabulous room . Fantastic location within the walls of Lucca. This hotel offers a hot tub on the roof terrace complimentry beers ,prosecco and soft drinks with snacks every afternoon . All staff really friendly ,room cleaned every day and breakfast really nice . would definitely go back .

To start, the pictures online are completely misleading and nothing like the actual condition of the hotel. You can see the real state of the room in the photos I’ve uploaded alongside this review (from November 2024) — it’s a huge contrast and feels very deceptive. The room had an incredibly bad smell, by far the worst I’ve ever experienced in any accommodation. It was clear the hotel was trying to mask the odor of what seemed like a rotting building with overpowering scented sticks and large boxes of chemicals, which only made it worse (see pictures). For the price of 207 EUR per night, this was a complete rip-off. The room was dirty, with visible dirt and dust in corners, and the bathroom fixtures were rusty and worn out. The bed was sagging and uncomfortable, showing clear signs of being well past its prime. The staff, including the hotel manager, was well aware of these issues. They apologized and even offered a refund. However, after we left, they completely ignored our refund request, showing a lack of professionalism and follow-through. Overall, this so called "villa" was a massive disappointment. I would not recommend staying here—save your money and find somewhere else that offers better quality for the price.

My stay at Villa Principessa in Lucca, Tuscany, was nothing short of delightful. This hotel exudes an authentic feeling with its historical look and beautifully manicured grounds, making it the perfect retreat for those looking to immerse themselves in the charm of Tuscany. The pool is an excellent bonus as it was a perfect place to relax after a long day of sight seeing. The on-site restaurant serves classic Tuscan cuisine, adding to the overall authentic experience. Each meal was a culinary delight, showcasing the rich flavors and traditions of the region. The service at Villa Principessa was outstanding. The staff were incredibly attentive and went above and beyond to ensure a comfortable and enjoyable stay. Their warmth and professionalism truly made a difference. The rooms were spacious and well-appointed, providing a perfect blend of comfort and historical elegance. The mattress was a little too hard for my liking but that is a personal choice. Waking up to the serene views of the well-maintained gardens was a highlight. Overall, Villa Principessa offers an exceptional experience with its beautiful grounds, excellent dining, and top-notch service. It’s a perfect choice for anyone looking to experience the best of Tuscany.

We had a wonderful time during our stay. The staff were friendly, the service was excellent, the hotel was clean, and the food was delightful! Only 10 minutes driving to Lucca. Highly recommended 😊

First off I highly recommend getting a car to stay at this hotel. It made our stay so much easier. This hotel is exactly what we thought of when we thought “Tuscany.” We are a family of 3 and the room was very spacious, and unique. The beds and pillows were comfortable. The room and bathroom were very clean and the shower was hot. The room came with its own A/C. And a nice view into the backyard. The staff was very polite and professional. I had asked them to leave a happy birthday note for our daughter and they surprised us with a little wrapped gift for her instead! She loved it. The restaurant at the hotel has Excellent food! So delicious we ate their twice (the menu changed by day). The breakfast they offer in the morning is abundant! They had 4 different types of juice, various pastries, fresh fruit (pears, plums, bananas, grapes, and apples) pancakes, eggs, sausages, cereal, oatmeal, toast with multiple spreads.

Stunning historical place. Breakfast good be better. Rooms are clean. Staff very friendly.

We've spent many nights here since first coming in 2011. It's one of our very favourite hotels. You do need a car (though there are buses into Lucca and to Pisa - get the app first - and of course there are taxis) but parking is easy and generous. We have stayed in many.of the rooms and while even the standard ones are nice, we do think it's worth paying a bit extra for the really lovely ones. The pool is great and the catering very good (breakfast at the back near the pool; dinner at the front overlooking the park). The villa itself is very romantic, one of Princess Pauline Borghese's country villas (hence the name) - ideal for a couple.

A portal to the past. Old school and original. Fair price, friendly staff, good food, quiet surroundings, and free parking. Just a chill place.

A truly wonderful stay! The hotel is incredibly welcoming, with spacious rooms that feel like part of a small Tuscan palace. The surrounding countryside is breathtaking, and the outdoor setting is simply idyllic. The garden is beautifully maintained, and the pool is large, warm, and perfect for relaxing. Breakfast is served under a lovely retractable veranda, which makes for a delightful experience, especially in the summer. We stayed with our children and found the place to be very family-friendly and accommodating. An incredibly peaceful and charming retreat. We would love to come back!

⭐️⭐️⭐️⭐️⭐️ We stayed here with our family for three days and had the most incredible experience. We had the whole hotel, which made it so special, and the staff could not have been more accommodating, kind, and generous. From the moment we arrived, nothing was too much trouble – they went above and beyond in every way. The food was absolutely outstanding, and Pascale and his team did an amazing job throughout our stay. Every detail was perfect, and it honestly felt like a true 5-star experience. We cannot thank the team enough for making our time here so memorable. Would 100% recommend to anyone looking for somewhere truly special!

This is a true Tuscan gem, the staff are extremely friendly and attentive, the food in the restaurant is divine and the views and surroundings are just priceless. In a good location but be warned you have to rely on unreliable buses (8min walk from hotel) expensive and infrequent taxi's from Lucca or probably your best bet is to hire a car. All in all a perfect stay though, I'll definitely be staying here again ASAP!

We had an amazing stay here! The staff was so relaxed and kind. The restaurant arranged a special romantic dinner for my girlfriend and me. It was for her birthday, so I asked them if it was possible and even though they had no availability initially, Eduardo, the restaurant manager himself arranged it all with wine tasting for 5 courses, was amazing!

There was mould below the sink; you could smell it, too. However, we did receive compensation. The staff were very accommodating and friendly. It could have been a great stay.

The hotel and facilities are very nice, with a clean and well-kept pool area and a pleasant atmosphere. Breakfast was simple but sufficient. The real disappointment came at the reception. We had booked a 35 sqm room via a 3rd party but were given a much smaller one (around 18 sqm) in the end. Our issue was not the room itself, but how it was handled. The gentleman at the desk (an older man) was unfriendly and dismissive from the start. Instead of listening to our concern, he only kept showing us emails from an agency and insisted that we didn’t believe him, even though we had simply outlined our problem in a calm way. At no point did we feel treated like customers who deserved support or a solution. The lady the next day was way more professional and handled the situation like you would expect it from a 4 start hotel receptionist However, the gentlemen’s attitude was unprofessional and left a lasting negative impression, overshadowing what could have been a pleasant stay. Good facilities cannot make up for poor customer service.

Great hotel we stayed outside of Pisa. The service was great, the room was tidy and clean. The reception lady when we arrived was super friendly and went trough all details, they allowed us a later one hour check in free of charge.The restaurant food was amazing. Parking was good and close. For me the pool was the best, nestled between trees , the pool was clean, tidy and had sun beds and umbrellas. Could not recommend this hotel enough .

To me service says it all. This hotel misses the mark in that regard. As an elderly female traveling alone I tend to ask the front desk for help, as I did twice here when I could not get a taxi from the train station. The clerk refused to help locate a taxi and I walked with 2 heavy suitcases full of art supplies etc. A nice lady helped me up hills and 3 wonderful young Brit men walked me several blocks carrying my gear to the hotel. I stiil dont know why the clerk couldn’t make a simple call to help ( or give me the number to call ).

For a three night stay with the family, I couldn't fault it. Clean rooms, strong AC, lovely front desk staff, and perfect location with everything within a 10 minute walk. Very accommodating at breakfast for gluten free / celiac.

We walked past the restaurant area one evening and we were initially drawn to the subtle lighting and sophisticated looks and thought let's give it a go for a meal. We booked for the following night. First the good points are the setting and atmosphere is great, a little tightly seated but that's me being fussy. The bad points were the service was a little forced rather than advising specials or recommendations once my wife asked if she could have the calamari the waiter instantly tried to force the sea special in a far too pushy style. Anyway, nothing awful has happened yet until the food arrived..... The starter was okay nothing impressive but far too heavily seasoned. We had both made the mistake of ordering carbonara with truffle. This dish considering we are in the heart of Tuscany must have been cooked by an English ex comprehensive school dinner lady (no offence to all the dinner ladies out there x) the dish was as best I can describe was pasta not that fresh soaked in butter with the smallest sprinkle of truffle just in the centre at the top. The only authentic aspect was pork was the correct cut from the cheek of the pig and was cooked well. I cannot comment on the rest of the hotel that sounds and looks very nice but for me the restaurant is letting down the side.

My wife and I spent 4 nights here on our honeymoon. We were extremely happy with the hotel. The location was central within the walled city. Everything was within a short walking distance, including the train station. The restaurant attached to the hotel is great: Antica Osteria. The morning breakfast included a nice spread as well. Stephania, the concierge, was very helpful. She helped us book taxis, introduced us to a fantastic winery called Tenuta Adamo, and referred us to a great thermal spa called Bagni Di Pisa Palace & Thermal Spa, in San Giuliano. The town of Lucca was a pleasant surprise on our Italy honeymoon. This hotel was key to our stay in Lucca.

The room was nice, maybe a little small, but everything was well appointed including a very nice shower with great water pressure. The entire staff was excellent and very friendly. The level of attention they give is absolutely appreciated as a tourist. The only downside to our stay was the breakfast experience, which is why this is a 4 star and not a 5. Our entire time in Italy we have had buffet style offerings for breakfast, but this hotel only offers a very limited menu with rather disappointing options. All in all, it was a great location and amazing staff, but breakfast might be better in town...

Very nice breakfast, great location, room clean with comfortable bed and good bathroom. Very helpful staff

Perfect located, super nice location and elegant clean rooms, great service, nice breakfast.

Just outside the city walls and now I’ve been I can vouch that it’s perfectly positioned. Hotel was a pleasant surprise. Clean, comfortable bed and welcoming professional staff. Breakfast included in the price was lovely. My only gripe is that the shower leaked water which made its way to the carpet just outside which should be looked at else it will cause damage to what was otherwise a lovely well equipped room. Grazie mille!

Lovely little hotel just outside the walls of Lucca. The staff are extremely helpful and polite, there is nothing bad I can say about this place. We didn’t get time to use the spa so I cannot comment and that but I’m sure it would be great. We look forward to visiting again in the future.

Vey Nice property that is right outside the city. The staff is excellent and super helpful. Our room was a bit tight especially in the bathroom but that is easy to overlook. There is on site parking for those that driving. Staying here was an excellent decision and one that I would be happy to repeat.

My husband and I have stayed at Albergo a handful of times now. We planned a destination wedding in Lucca, and chose Albergo to be the hotel we recommended for our guests coming in from the U.S. They happily accommodated our family and friends, and provided a welcoming stay for us. The staff was incredibly hospitable, especially Matteo at the front desk, as he continued to be incredibly attentive through our planning & welcomed our guests generously and provided excellent hospitality. Rooms are great, pricing is reasonable, and the location is excellent, right outside the Lucca wall. The breakfast is excellent with great service. Thank you Albergo!

Excellent location, super comfortable, clean, excellent breakfast, impeccable service and the icing on the cake the bicycle available to guests, the best way to get to know Lucca

This hotel offers an ideal location, just a few hundred meters from Lucca's two main gates, easily accessible via a short stroll across the main road. The staff were friendly and efficient, quickly checking us into a standard room on the first floor. While the room was well-appointed, the lack of space for two chairs in a double room felt like a slight oversight. That said, the modern furniture, exceptionally comfortable bed, and cleverly designed bathroom—making the most of minimal space—more than made up for this minor inconvenience. The spa is a delightful little retreat: cozy, fragrant, and offering a range of relaxing amenities, including a sauna, Turkish bath, two large jacuzzis, a sensorial shower, and complimentary tea, towels, bathrobes, and slippers. It’s small but perfectly designed. Overall, the service was top-notch, and we thoroughly enjoyed our stay. A wonderful choice for those seeking modern comfort just a stone's throw from the charm of Lucca's historic walls.

Very comfortable rooms, great breakfast, and free bikes for touring 😊

I was disappointed. The room was not level of 4*. Very simple, old and very cold. When I come to the room the heating was not working so I went to reception and they switched the heating on. Unfortunately even with heating was the room very cold (I’m used to have 21°C at home but here was not more than 19). Heating in the bathroom was just hanger for towels. Didn’t work. The 3rd day when I came in the evening, tired from business meetings, I realised the heating is off again and the room is super cold. And I needed to go to reception to ask for switch on the heating. For breakfast was almost no vegetables. Only not washed tomatotes so I had to clear the stains on them by the napkins. Also hotel is very gas away from the city centre. More than 30 min by fast walk.

Ok, where to start? All based on the room type and price/night, as this should not have been a 2-star motel. Checkin: Probably the longest checkin I had since 2010. All information were given by directly booking through the website, but it seemed like the staff had to type in all again. Simple payment by card took 5minutes. Not unfriendly, but extremly slow/long. Room: Had the "suite", which was in the style of the 90s (so far so good), but lacked any standards of an average room anywhere else. No coffe machine, "Mini-bar" (yes it was called like this) contained 2 small bottles of water which were actually charged (!!!) and not refilled automatically. So no water at all provided... The shower was badly sealed and so small a normal person could not move in there (again, a suite was booked). Bathroom itself was big though. As it got cold in the night, an extra blanked would have been needed. Extra pillows were available, but no blankets. Service: Beside the long duration, the simple request to order a taxi for a certain time, was only possible with multiple calls. The taxi company does not accept pre-orders? Well then the staff should set a timer to call the company the right time. "Service" would be to make sure the guest get`s the taxi at the wished time, independent of what the taxi company requests. (And not call 3 times that they will order it now, it will arrive in 10min and it is there. Last one fine, but if there is a request, the rest is obvious) Also it would have helped to mention the avialbaility of bicycles to go into the city (not the taxi replacement for a trainstation transfer, but standard use). Weird heating and do-not-disturb system. Heating could not be activated or deactivated by the inhabitant (it got down to 7-degrees celcius at night). Do-not-disturb seemed to be deactivated when outside the room? Gym: No water (and again the basic water in the room was charged, absolute no-go), no towles. Otherwise also very basic, which is ok, the few things avialable worked. Wifi: Not really working in my room, despite claimed full connection. Over all this would have been worth a 2-3 star stay for 1/4 of the price, but not with the existing conditions. Oh and location is not really good, as it is a bit too far outside the old town. After the first night, I discovered the electric, rentable bicycles, which the staff should have recommended. Otherwise one would need a car. The rooms terrace was a +, as well as the requested room placement from my booking.

There is a strange smell in the room. We tried turning on the air-cond but it doesn’t work. The hotel collects a lot of your personal information for unlocking your room wifi (name, address, email) which is not quite necessary (they said it’s for promotional use / joining their member, but they didn’t include any personal privacy terms). Tried using mobile data, but it’s not strong, do not expect too much. Water is not for free so either you prepare your own water or drink from the tap. In general the room is clean, with around 100 euros for a night, I’d say it’s not really worth the price…

Hotel fairly modern, but lacked facilities, like a swimming pool with spa and bar to relax in after a hot day in town. Rooms are fairly spartan in terms of decor and comfort. Not much in area to investigate. Probably ok for single night business users, but could do better for holiday makers, which we were.

This hotel is clearly not 4 star has a lousy gym with antiquated equipment no availability of coffee restaurant or bar during normal hours if not 24/7. The kettle cannot be plugged in the location provided. There is no blanket covering sheets. It does not compare to other Best Western. Safe deposit box was broken. No lotion provided for guests.

How this can be advertised as a 4 star hotel is incredible as it is no better than a reasonably priced budget hotel. At first glance the outside of the building and the ground floor reception area looks quite impressive but don't be fooled as the bedrooms, whilst quite large are dingy, dull and very austere with limited space and facilities for clothes storage. Additionally there are no USB points for gadget charging and the location of all the plug sockets means scrambling on the floor on hands and knees to plug anything in. This includes the kettle if a hot drink is required. This constitutes a huge Health and Safety issue and is an accident waiting to happen particularly for the more elderly guest. Other points to note include a lack of any sort of bar facilties till 17.00 which means that when we arrived at 11.30am we could not obtain anything to eat or drink until a few disgusting sandwiches and crisps were reluctantly rustled up by the bar manager. The room we were served breakfast in also leaves much to be desired as it is situated in a basement area and more resembles a works canteen than a comfortable eating environment .The fare on offer itself was less than adequate as it was very basic with an extremely poorchoice of either hot or cold food. All in all we were extremely disappointed with the hotel facilities and we're pleased to move out after 3 nights.

It was a great hotel and everything was luxurious but the only problem that I got was that the food options were very less.please look after this issue. Thank you.

A nice hotel, and we had a good stay, but terrible value for money. If this was £300/£350 for 3 nights, I would have rated 5 stars and said how good the pool and breakfast was. But we were expecting so much more for £530 for 3 nights. The bedrooms are small with not nearly enough space to unpack - not nearly like the bedrooms pictured on booking.com. The bedroom wasn’t particularly clean, lamp broken, typical terrible hotel hairdryer and no ironing board. Breakfast was very basic and all but over when we went down at 9.30 one morning. For £530 I’d expect a couple of cooked breakfasts! The breakfast room itself was loud and with so much noise from the kitchen on top. The beautiful outdoor seating/dining area pictured online is actually part of the attached restaurant next door, not used for breakfast or anything else! Staff friendly and the pool area is fantastic; in the sun from 9.30-5.30pm (sept) and a lovely lady who runs it. The Jacuzzi/hot tub however out of order…. We were looking for 3 nights of (a bit more) luxury to round off our time in Italy and we’re happy to pay for it…. Unfortunately we didn’t find it here.

Was a great little spot until the morning we checked out... Packed our bags and went down to breakfast, and before we had even checked out our room had been cleaned - which wouldn't have been a problem except my partner's new bracelet had been left on the bathroom shelf and was no longer there on our return! We searched through the bedding and bin bag with the housekeepers, who seemed helpful despite the language barrier, and mentioned it to the manager on duty as we left. We've also followed up by email with no response - a very disappointing end to what was an otherwise decent experience.

The hotel is unexpected nice, in the middle of nowhere the hotel entry is signaled and after a nice green tunnel entry you will find the parking in a nice internal garden. Sonic pollution or signs of stress aren’t available. Really friendly personal and a nice garden with pool is the common atmosphere all the day. So why not 5 stars? The room was small and the air conditioning was loud. On the service, the breakfast is ok but there isn’t variety so after 2 days you have taste everything. Scramble eggs or fried eggs are not possible to get.

I just checked in room 115 and I didn't find any of the 4 stars. Dirty floor, bad smell, an elevator mirror bigger than the TV and most of all the bathroom is quite scary. Even my pet refused to stay near.

Beautiful hotel in an historic Italian villa. Great attentive service, lovely big rooms and only a short drive from the lovely city of Lucca. Highly recommended

A nice hotel, just 10 minutes by car from Lucca's walls. The rooms are large and clean, the breakfast various and abundant. I will consider coming back here if I will come back to Lucca.

The stuff is very friendly and always supportive. The rooms are small but very clean. The breakfast is good and offers a nice selection.

We had an amazing family vacation at Tenuta San Giovanni! The apartment was spacious and clean, perfect for our family of four. The pool was a highlight, and the location was ideal for exploring Lucca city, beach, and the mountains. The hosts were super helpful and friendly, offering great advice and insider tips. The cherry on top was the pasta cooking class they hosted during our stay - what a fun experience! Highly recommend Tenuta San Giovanni to anyone looking for a wonderful Italian getaway. Thanks for the memories!

Very nice place to stay near Lucca town. Apartment was comfortable and clean, well equipped. Welcoming hosts provide all we needed. Great communication. Super cafeteria in walk distance.

We stayed for 8 days in June 2023. What a beautiful place to stay in the Lucca countryside. Our apartment was exceptional. Very clean and spacious with all you could want. It had a beautiful pool area where you could relax and enjoy the sunshine. The host Andrea and his family were very welcoming and always offering a nice espresso in the morning. I would recommend Villa San Giovanni to anyone that wants a nice relaxing holiday close the the centre of Lucca.

We had a great time at Villa Livia! The host service was excellent and the staff went above and beyond to make sure our stay was comfortable. The location is great, with several outdoor spaces to enjoy a meal or a barbeque. The swimming pool area was fantastic and always clean. Parking was convenient and easily accessible. We would definitely go back and highly recommend this place for families traveling together or for a family renting a single house. Our experiences at other locations with this host over the years have also been great, making this the perfect choice for a fantastic getaway. We also highly recommend to try the host family's own olive oil. It is very good and has been a joy to savor back home.

We had a fabulous stay here as a family of 5. The place is gorgeous, very relaxed, comfortable and clean. They have their own wine available which is amazing! The host and family are lovely. I would highly recommend Tenuta San Giovanni. 🌟

An amazing place to stay close to the Lucca and Pisa. Andrea and his family are the perfect hosts with a vast knowledge of local places to visit and eat. The (Lavanda) House is very comfortable with a great pool and outside space to dine, cook and relax. Car charger at the house perfect for those with EVs. Thanks for the invite to pasta making, one of the highlights of our trips from the UK to Italy.

We had such an amazing time. Mr. Andrea and his family are amazing people and the perfect host! We truly loved our stay here. We have such a large family, seven in total, and they welcomed us with open arms. Our kids were able to play all over the property and even played with their kids. The hospitality was wonderful and Lucca was easily accessible. Supermarkets and places to eat were close. I recommend Nonno Mariano Pizzeria right down the road. Andrea suggested it and it was spectacular. We did Pisa and Explored Lucca as well. We were able to relax on the property and did a ton of swimming in their HUGE pool. The pool was super clean and maintained to the highest standards. Wifi worked perfectly. We were also able to just rest in the comfort of the apartment. Our room was super comfortable and we cooked and ate well. Cannot wait to comeback! Andrea and his family make their own vino as well and the quality was superb.

Loved our stay at Palazzo Tucci! The hotel is beautiful and the staff was excellent. Our hotel room was very pretty and spacious and the breakfast was really good. Staying in the hotel made us feel like royalty. If we're ever back in Lucca, we will definitely stay at Palazzo Tucci again. 10/10 definitely will recommend to friends and family.

This is not a place for modern minimalist. It has all the weight and beauty of time that has passed. It is a memory rather than a presence. I loved my stay here in the middle of Lucca, particularly the very spacious rooms and the high ceilings. Breakfast room is special in its modesty and regal feel. It is reasonably priced and offers a lot well attuned with Lucca unique protected centre .

The best place I stayed during my three week European tour. When they call it Palazzo, they’re not kidding! It’s an actual palace. My room was gorgeous, the breakfast room so stunning it made me gasp (and a delicious breakfast as well), and a kind and courteous staff. Special thanks to Sandro (a member of the Tucci family), who greeted me and checked me in. He gave me a map and circled every location I wanted to see, showing the exact path I should take, and made other suggestions of sights of interest along my chosen path.

This is a brilliant place to stay in Lucca. The rooms are elegant and spacious with painted ceilings. A delicious breakfast in a grand palace room. Kind and warm service. Car parking. Ideally located for exploring Lucca. Highly recommended.

Our room was fantastic considering the cost , the shower needs redone at least the grouting , the Palazzo is full of character. The location is fantastic and the chance to park is wonderful. The very best thing , even better than the museum like surroundings were the staff , from our meet and greet by Ilaria ( I hope that's correct name) to the housekeeping , the breakfast service and the young guy at check out , the staff were five star, I hope they are appreciated.

Only a few rooms in a lovely old Palazzo still inhabited by the owner on the ground floor. Big and nice rooms and the breakfast room is an epiphany - high ceilings and full of baroque paintings! It didn't feel posh though, but welcomed and very family style. Would definitely recommend it! It's inside the city walls and you can reach all the attractions by foot.

Very interesting and unusual place to stay - 17th century palazzo. It felt exciting living in that environment. Though it looks a bit old at the first glance, it definitely has its charm. I would stay there again if I have a chance. The staff is nice and helpful, it's a family owned palzzo-hotel. I felt lucky I stayed there, highly recommended. P. S. the breakfast is decent, their espresso is just excellent- probably the best I've ever tried. I was wondering what coffee beans they use for espresso - it had such a fruity taste!

We loved our time with Barbara and Gunther at Villa La Preziosa. The rooms were comfortable and decorated with care. Breakfast with champagne in the beautiful garden started our days off right. The degree of hospitality was exceptional! Barbara recommended restaurants, wineries, and spots in Lucca that were interesting and unique. Villa La Preziosa is a charming hidden gem less than ten minutes from Lucca city center. We definitely hope to return one day!

We had the most amazing stay at Villa Le Preziosa. The rooms was so beautiful and clean, air condition worked perfectly. The atmosphere around the Villa was so wonderful and the garden was so peaceful. Breakfast was amazing too! The service was as great as everything else.

We had a very pleasant stay and we agree with all the positive reviews from previous guests regarding the hosts and the gorgeous villa. Guests however, need to be mindful that this is a bed and breakfast establishment and that due to its location it is beneficial to have a car. The hosts are very happy to offer drinks/light lunches but it obviously depends on them being available. Availability in the evening is very limited. The villa is located in an urban area and as such there are no cafes/bars that you could pop to in the evening. Hiring bikes from the villa to cycle to Lucca is great, but the walk is quite difficult (at least 30 - 40 minutes) due to the location and we struggled with finding taxi's to bring us back from Lucca in the evening.

We've had an amazing 3-night stay at the villa. The hosts went out of their way to make sure we had a great time. The villa is remote and quiet and it has an amazing breakfast buffet. The room itself was extremely comfortable and everything in it and around the villa feels new and premium. There was a lot of effort put into restoring this place, and keeping it running and that is very visible. Great pool area, easy parking on the premises. I will recommend this place to everyone travelling to Lucca.

Ok…just finished our stay. Every picture and every comment regarding Villa La Preziosa is 100% accurate. The only thing I would add is that the breakfast is extremely good. This place is wonderful. It’s not just the beauty of the gardens, the warm clean building, the beautiful rooms and the comfortable beds; it’s the gracious hosts. The owners are highly engaged and are genuinely wonderful people who do all they can to ensure your stay is amazing and memorable. If traveling through Tuscany, stay here for at least 2 nights (more if you can) and relax and enjoy. Go see Lucca, walk the peaceful town (very safe) with lots of shopping down narrow paths and many good restaurants. We rode bikes to the town from the Villa (about a 10 min ride) and walked the town. We spent the afternoons relaxing in the Villa garden, drinking coffee and wine. Visiting Lucca and staying at the Villa is an experience you will always remember.

Best hotel experience I’ve ever had. If you are visiting Lucca, you have to stay at Villa La Preziosa. The villa is spectacular in all aspects, beautiful grounds, incredible rooms, and top notch service. It is family run, and they make you feel like family during your stay. Barbara, Gunther and Julian are as good as they come! They even went as far to bring me a birthday cake and the whole staff sang me happy birthday after they found out I was celebrating a birthday while staying with them. I cannot say enough amazing things about this place. If there was a 6-star rating, Villa La Preziosa would receive 6-stars from me! Thank you Barbara, Gunther, Julian and staff for lifelong memories.

This villa was a dream. I stayed at 6 different places during my road trip in Tuscany and this was by far my favorite. Though the room itself (oleandro) was not huge, everything was so comfortable. I felt like I could’ve stayed here for at least a few more days/weeks since it felt so homey. The shower, the bed, the pillows were amazing and everything was sparkly clean. Barbara and her team and family were so accommodating. Highly recommend checking into this dreamy villa.

Amazing hospitality

(Translated by Google) Hotel in the center of Lucca with clean and very beautiful classic style rooms. I recommend, the staff is always available (Original) Albergo nel centro di Lucca con camera pulite e molto belle stile classico. Consiglio, il personale sempre a disposizione

(Translated by Google) Good hotel (Original) Buon hotel

We sleep here on the first day of the Via Francigena cycling tour, now in its second year. The rooms are fine, the breakfast is good. And we could store our bikes in a storage room. Perfect.

The hotel is almost 30 minutes away from city center therefore the two stars. Otherwise a nice drive from the hotel to the city center if you have a vehicle. We checked in late in the night, but our room was not cleaned from the previous occupants. Used towels on the floor, bed unmade and lots of mosquitoes. We were told to go back down and wait till the room got cleaned at 10 in the night as they could not provide us with an alternative room. Very disappointed. Breakfast was fine. I would have given only one star for the service regarding the room cleaning, but the two stars are for the breakfast staff that helped during breakfast and generally being polite. They can definitely be better if they look at the details.

Rooms were decent, pool was lovely. Restaurant food was the worst meal I have ever had in a restaurant. Avoid this restaurant at all costs. Flys and ants in the dining area, Horrible food and when we reviewed the bill on check out additional items had been added that we didn't order or have.

We arrived earlier than expected after cycling during a very hot day. They made an effort to make our room ready earlier. There are positives, but our experience had many negatives. My daughter had fallen down during the ride and grazed her knee. Despite this being very evident, we were not even asked if she/we needed anything. Yes. We put this within the context of being asked about her knee in several hotels after we left this one. The hotel has a storage room for bicycles and we were never offered to use it. We only saw it existed when we checked out and we saw other guests taking their bicycles out. And they knew we were cycling from the moment we arrived... Let's move on to the restaurant... Due to my daughter's knee issue, we decided to have dinner there. We were the only customers. The dinner was nice, but very over-priced. We had much better quality meals in Lucca for a much better cost. When we finished the meal they were very quick to bring the bill without even asking if we wanted dessert/coffee. We of course ordered dessert, ate, paid and left. Breakfast... Not a bad one, with lots of variety and selection, but we noticed that despite being busy, all their eggs and warm meals were not being kept warm at the buffet. Our eggs were at room temperature when we were served them. The coffee was not great either. The worst amongst several hotel we visited. Many in the same region as this one. The rooms... Ours was spacious with a very large and comfortable balcony. However, the air-conditioning despite working was not cooling the room. Staying cool in the room was for us an act of survival. We thought it was due to high external heat, but yet again... We were in other hotels in the region even during warmer days and the A/C worked like wonders. Lastly, their plugs for charging mobiles and devices were very limited and use non-standard EU plugs. We had to unplug the fridge to charge our mobiles by turns because it was the only plug that worked. Location... About 3 km from Lucca. That is not the center of Lucca as some replies in other reviews seem to emphasize. The taxi from the hotel costs 20-30 euros. That tells you how close to Lucca's centre it actually is. If you do not have your own/rented car and you are expecting to be close to things, then don't stay here. This was not a problem for us even on bicycles, but still worth mentioning it. Marketing of the hotel itself is very misleading. "The peaceful surroundings, filled with fruit trees, vineyards and olive groves" seriously disappoint. They are there, but quite far from the hotel and not accessible from the hotel itself (unless you are keen on jumping fences, invading your neighbour's garden, and things like that). The hotel itself has limited green spaces beyond those that surround the swimming pool. And they have limited fruit trees. The swimming pool however, is very nice and we had a good time using it. More on customer service... Because of my daughter's knee accident, we spent most of our first/second day in the room with the "don't disturb" sign outside the door. Nevertheless, there was ample time without the sign and we were not even asked if we needed a change of towels or our bin emptied. This is something that yet again was done in other hotels that in contrast showed better customer service. Even in hotels for which we paid less. So in summary... We do not recommend this hotel at all. I usually give places a second opportunity. In fact I only tend to write reviews when I have nothing negative to say. Our experience was however, so bad that it would be unfair to future customers not to say it. It is a place to avoid as it stands. Hopefully management can address these issues and make the hotel much better. It certainly has the potential, but check other reviews after this one for improvement before booking.

Very comfortable rooms. Clean. The staff are polite and helpful. Dinner was excellent. Sara who waited on us was great at explaining the different delicious dishes! Very friendly!! Unfortunately there is no room for tomorrow and we would like to stay longer

This hotel states it’s a 4 star hotel. It’s more like a 2 star. £550 for 2 room and the pitiful breakfast was not included. Over £600 for 2 rooms for 1 night. A complete and utter rip off. Pls save your money and DO NOT STAY HERE. V V V BASIC. The photos do not in any way represent this hotel at all.

How delicious is the pool area after a long day exploring in the sun ! This restaurant was booked for us while we were on Vespa tour, and i would go back for sure. Lovely staff, nice size rooms and they make a good aperol spritz ;)

Great hotel close to the centre of Lucca - slightly outside the city walls but only a short walk away. I stayed here for 3 nights on a business trip. It is a good location, with restaurants and sights close by. The hotel was clean, smelled great in the lobby, and was very fresh and cool inside, which was welcome in a 40 degree heatwave! The rooms was comfortable and spacious, with a good bathroom and plenty of storage. Staff were very friendly and helpful, and prepared my invoice with company details in advance, so check-out was really quick on the final morning. The breakfast was very good, and it was nice to have fresh coffee served to the table instead of a machine. The hotel has a small pool, which looked very relaxing, but unfortunately I didn't get time to try it! I'd definitely return to this hotel next time I am in the area.

Beautiful hotel, very clean and staff were so friendly and attentive. Breakfast was great with a huge selection. Visited with my wife and 1 year old and we all had an amazing time. Lucca was only a 10 minute (max) walk away which is a beautiful city with many restaurants, cafes and shops. Will definitely be back!

A wonderful and cozy hotel where you feel at home from the very first moments! The staff are incredibly friendly and attentive—always ready to help, offer advice, or simply brighten your day. My room was spacious, bright, and impeccably clean, with regular housekeeping and everything needed for a comfortable stay. I especially enjoyed the pool and the on-site restaurant—such a pleasant way to start the day with a delicious and varied breakfast. I came for a music festival and fully immersed myself in the festive and joyful atmosphere. I had an unforgettable time! I’m especially grateful to the hotel staff: on the day of my departure, there was a railway strike, and thanks to their help and care, I managed to continue my journey without stress. This place left me with warm and happy memories. I would love to return again!

Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing. Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made the morning feel special. Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.

Very helpful and friendly staff. Clean room, for us the bed was hard. The breakfast is delicious, lunch is not the best, but you can find lost of restaurant in the old city. It is close to the old city, but with bigger luggage you need a car, because the pavement is too narrow. The place is silent. There is lift and it is a dog friendly hotel.

This hotel is fantastic. We booked a room with a private garden. It was lovely to end the day by the pool or in our garden. The hotel staff were kind and knowledgeable. The location is great. A short walk to the city center but away from the crowds. We will definitely return!

We spent our honeymoon in Italy last week and we really loved Lucca and this hotel! The staff was so warm and welcoming, they made our stay special 🥰

Not easy to find, but a great location once you have your bearings. It’s on the third floor of an old building, so shares an entranceway and lift with the other residents. It’s charming and comfortable, if a little frayed, but ideal for a short stay. The staff are all family and very friendly and helpful, the breakfast is freshly prepared each morning and changes slightly each day, again the best description is charming. Only problem we encountered, liking to walk down (use the lift up) is that the lights go off halfway down in what is a dark medieval staircase, so potentially awkward, but at least we had phones to light our way. Lucca, again is charming and if we came again, we would happily stay here.

Visitors thinking of using this bed and breakfast (its not a hotel) during the summer months need to be aware some of the rooms do not have air conditioning. When the temperature is 30C+ you will need it and the small ceiling fan provided in some rooms is inadequate. The establishment are also reluctant to turn on the air-con in the reception/breakfast area. The room was advertised as having a mini bar, there wasn't one. The dated bathroom had a tiny shower which was difficult to get into. The TV channels are all in Italian. The advertised hotel shuttle bus didn't exist. Instead we were advised to pay €100 for the 30 minute taxi. Apparently there is a beautiful roof top terrace with views over Lucca, we asked twice as residents if we could have a drink there to be told "No"...due to private parties. I can not recommend this establishment and will not return.

The most wonderful stay to celebrate a special occasion. The rooms are unique, the staff fantastic, the atmosphere perfect, and location unbeatable. Lucca is the most perfect historic city and a stay here is highly recommended. P.S. Breakfast was also delicious!!

What a magical place! To be sure, you will feel as if you have been transported into a fairy tale while staying here. Our already-incredible trip to the gorgeous city of Lucca was only accentuated by a stay in the elegant Palazzo Rocchi. And I must praise the service as well: the staff were unfailingly kind and helpful throughout our stay.

Nice b&b in the heart of the city, one whole floor in a historical building where there are also other family apartments. My room was quiet with a view on Torre dell Orologio, but I give two stars as in the room there was no warm water. There was an old gas heater that did strange noises and switched on/off continuously, alternating a varely cool with ice cold water. I asked the staff to check, and of course, when they came, the water flowed warm. "You see, it works!". As soon as the staff was gone, the water was back ice cold and there stayed. When I checked out, I pointed it out, and all I got was, "Oh, sorry, we need to call a technician then." I left my luggage, and when back for picking it up, I asked whether I could use the restroom, but I was told it was not possible as the rooms had been cleaned for the new guests (still to checkin) and they did not have another bathroom to propose.

Perfect location in the center of Lucca. Homemade breakfasts at the elegant dining room are amazing. The environment is very nice, same as the staff, always willing to help. The bedroom, super cozy and nice. I definitely recommend!

Had a great long weekend here, the hosts at the hotel are very friendly and helpful. We booked the chimney suite which was wonderful and full of character. The location was right next to piazza San Michele. Highly recommend.

We arrived and went inside the guy took us to the first room and it wasn’t good. It didn’t look like the picture and you could hear some interesting activity’s upstairs, asked for another room and didn’t give us what we paid for once again. He finally showed us to a room far away and we walked in and it was damp and musty. Apparently it was dedicated to the winery but the wine hadn’t been dusted in what looked like over 12 years and I had to sleep on a camp stretcher. Not great. Dinner was nice. I’m fairly sure it was the owners wife who was serving us. Didn’t give us horse. In the listing it said good wifi. It wasn’t good. The view was great but the rooms weren’t.

WARNING!!! This place is extremely deceitful. We booked a room on Booking.com and when we arrived, we were shown to 3 different rooms none of which looked anything like what we booked. We later realised that they use the best photos of multiple different rooms and advertise it as one the manager is extremely rude and refused to help us with anything that we needed. He was also extremely rude to the other staff member on a positive note. The woman who welcomed us was extremely lovely. Marco is not a very nice person 😂. When I spoke to Booking.com, I had found out that Marco lied to them telling them the room was as advertised. We decided not to stay as we felt very uncomfortable by him

From start to finish we loved every moment. We are a family of 4, 2 adults and 2 children, both our girls aged 11/15 had no complaints at all about the villa. We would usually expect to hear ‘I am bored dad/mum’ not a word from them :). The food was lovely, it’s simple and just great. We loved the pasta and meat/vegetarian dishes on offer as well as the deserts. The pool, it was clean, had lots of seating, amazing views and it wasn’t too busy which is what we liked the most. There were guests around but they were all really friendly and nice, talkative and just overall good :) Marco who owns the place, great chap, very helpful, his staff also really nice and helpful. I can’t stress enough how relaxing it is to be here. You really do unplug here, you recharge the batteries :) Food wise Breakfast is 0830 - 0930 or later if you want :) Lunch 1300 - 1400 - lite selections or pasta if the kids want that, what kid doesn’t want pasta ? :). There are options the staff can offer. My kids are fussy eaters, no issue here :). Dinner 2030 - 2230 - pasta dishes, with or without meat, deserts, ice creams etc. All fresh made and simply delicious! Drinks wise, you have a bar here, usual spirits, Prosecco, champagne, wines, soft drinks you name it! :) Rooms wise, we had a lovely spacious set of 2 rooms on the ground floor. We had our own terrace, our own back access to the shared pool. The rooms are clean, and very spacious. Now this is a Villa Hotel, so it’s not a full on hotel with speedy service. Marco and his staff will do their best to assist you. This is actually much better than the hotel service feel you would typically get as it’s much more personal and just overall better ! :) Travel wise, you can order a taxi, it takes about 20 mins to arrive at the villa from Lucca. I would recommend you hire a car if possible, otherwise you can just go to Lucca, and or travel to Pisa by local train from Lucca station. Trains are cheap as they are part subsidised I was told. But overall I would highly recommend this as a place to relax, get your batteries recharged. We will definitely be considering coming back !

The only good thing was the view. Service was way below average, you can compare it to a low budget Hotel, you have to walk around the Hotel area finding someone to serve you. Diner in the evening consisted of a few simple meals, to chose from, but priced as if it was something special. I ordered red wine, and the wine that was served had air temprature, around 35 degrees. The pool was dirty and had some algae coating. Water and soda was overpriced, konsidered there was no other way to get water in the area, in the very hot summer sun.

The manager Marco is extremely rude and deceitful. He tried to put us in multiple different rooms that we had not booked. We later learnt the room we had booked, does not exist. Marco made us so uncomfortable we decided to leave.

We stayed at Castello di Mammoli, which is a part of the Hotel Villa Volpi. Note: If staying at the Castello, you will check in at the Hotel first! This can be confusing if you are following your phone's GPS directions. Marco checked us in and brought us to our room, which was much appreciated as it was quite late in the night and dark. I highly recommend dining and enjoying the wine at the Hotel--quite reasonably priced considering the awe inducing nature of the surroundings. It is such a beautiful area and they have treated the property and it's history with great care. Enjoy your stay, we should have added another night! It was a perfect addition to our honeymoon. Cheers

Have never had a better experience and have never seen a more beautiful surrounding. Firstly, it is the owner and the staff that made us feel so welcome and so special. They were fine with our last minute cancellation (at mindight , due to transport problems !) And fine with us rescheduling. They were really kind and allowed a later check out at no cost. Also they were very informative and heed find a great restaurant I'm the nearby village. The views are phenomenal and would go back again tomorrow !!!

Cinzia was a fantastic host and went above and beyond to ensure we had the best stay possible. The villa, rooms and the pool are beautiful. There’s also a fantastic restaurant within walking distance. 10’s across the board!! Would certainly stay again

Staff were nice. Nice location for a quiet break if you’re a little older and not looking to go out much. The Amenities are very different from the UK’s standard. If you’re okay with not having towels, proper bed sheets and air con it is fine for a stay. It’s not awful but is over priced for what you get with the rooms. Also breakfast is just meat, juice and yoghurt, again it’s a different standard as to what the money for breakfast would get you in the UK, but fine for some.

Staying at Villa Pardi was definitely a good idea. Our room was clean, breakfast was delicious and we always could count on help and recommendations of Cinzia. In your free time you can relax at the swimming pool and in the beautiful garden area. This place is also dog friendly and we felt here like at home. I can definitely recommend it

Great old rural mansion converted to a hotel. Serene location. Good shower pressure but on the smaller side. Comfortable beds and nice farm views. Not good sound proofing if there are other loud guests; and old houses have creek doors. Staff is great. Included breakfast is average. Pool is amazing.

We came from a really bad experience with another property, and we got welcomed by the most friendly staff of Villa Pardi. After she showed us our loverly room we immediately asked to stay longer. Although it was high season our host made no problem at all, she did some shuffling around and made sure we could stay in our room for three more days! Thanks Cinzia! You are lovely! We will come back next year! WiFi is a bit slow so don’t bring your spoiled kids needing fast WiFi to play games. 😉

A lovely Villa and managed by a great super friendly and helpful family team, we had a week there over Easter and were visiting from Sweden, we had a hire car and toured around daily including trips to Pisa, Luca, Florence, La Spezia and Viareggio - I’d highly recommend.

Top hostess,Top place to stay.Very beautifully restored Toscana villa. It’s only 25 mins away from Pisa,So it’s a great location to stay.Highly recommended.👍👍👍

Excellent spot. 5 min walk to the city gate. Great rooms, responsive host with Whatsapp.

We did not regret choosing to stay at this place for four days on our trip. First of all, it is right next to the historical city wall, a few minutes and you can already enjoy the historical city with all the entertainment. And also after long walks, it's great to return to quiet and tidy apartments. Extra kudos to the host who offered other apartments without any problems because the air conditioner was not working in the first ones.

Very well looked after, modern and clean apartments. The receptionist were both very lovely. The continental breakfast was great and very generously portioned. Great location and value for money.

We lived in a spacious, new, clean, luxurious apartment and was so well taken care of by the staff. The apartment had 3 bedrooms, each with high hotel standard- so we were really paying for 3 hotelrooms with a living space as a bonus! Breakfast was ordered a day ahead and served fresh on a tray at our desired time the next morning. Its located just a few minutes outside the walls, on a quiet street- with free parking. The price is VERY reasonable. This comes highly recommended and we would definately come there again! Our children would rather stay in the apartment than eat icecream! Hurry up and book now, the prices are bound to go up!!

Le Dimore del Borg Hotel Apartements located just a few minuts outside the city walls of Lucca was a brillant choice. The place opened only recently and is both luxurious, spacious and modern. Each of the apartements are decorated in it's own unique way according to a certain theme. We stayed in The Traveller. It is a very spacious 2-bedroom and 2-bathroom apartement with a complete kitchen and dishwasher, aircondition and luxurious bathrooms, large closets, very tasteful decor and a long small balcony facing a side street. There is free parking in a fenced-in lot on the back of the building, airconditionned reception and elevator in the 3-story building. Code keys come with every apartemen. During reception opening hours check-in and -out is handled most dedicated and politely by the very kind and accommodating staff. Breakfast can be ordered the day before on menues and apart from a minor mistake of our requested no-sugar items everything was freshly made and packed for our order specifically. Pricerange is perhaps towards the high end, but the experience in all was very much worth the cost - we can highly recommend Le Dimore del Borgo and will seriously consider staying there next time we need accomodations in Lucca

A very comfortable and luxurious stay in the Travelers apartment. High quality air conditioning, a/c with a remote, high tech electric windows and air filtration system. A great experience in the beautiful town of Lucca.

Very close to the city centre, new rooms/studio apartments, managed by a professional and friendly person. Good quality of the breakfast, strongly recommended!

Lovely historic and quaint hotel in a very central location. Avoid the front first floor room No. 21 as the windows don't keep the sound out of the character-filled lane outside! Note - you can't drive to this and many other hotels in the pedestrian area of the old town in Lucca. Best gelati in Lucca opposite the front door of the hotel.

Cute little girl in the heart of Lucca. Pleasant rooms, good breakfast and good service. What more do you need?

Nice Central hotel. Small but conforta le... Maybe a bit of air conditioning ...

The hotel is in the center of the city in a narrow street. Nice little rooms for the price.

Great Hotel with wonderfully staff and perfect location

Clean & tidy.

Good

Genuenly amazing staff, everyone was super friendly I sprained my ankle during my vacation (had nothing to do with the hotel), the manager (Stefano) did not only help me get an ambulance to the hospital, but he also came and picked me up and drove me back from the hospital, as well as offering us a swap to a room on the ground floor, so i didnt have to limp up the stairs. The rooms were nice and clean, as expected, and the staff were quick to provide us with extra kitchen equipment if we needed it (a kettle, sharper bread knife etc.). The wi-fi is a bit shaky, but it works fine for casual browsing, and you're not there to watch netflix all day anyway. Would definitively consider staying here again if i ever was to visit Lucca another time.

Lovely self contained studio apartment, very neatly done. We had a balcony overlooking the pool. Location about 500m outside the wall which was fine for us.

Beautiful place, tidy and relaxing. Staff were amazing, Dana and the owner could not do more for us. We will come back this year . Highly recommended!!!

Great spot near old town, lovely little pool , wonderful helpful staff

Splendid, a hidden gem in Lucca, excellent location and even better service!

Very friendly and service was superb.

Very beautiful place

Our room had a lot of a damp so we decided to not to spend the night. The room was filthy , the rug was stained , there was dirt on the bed, the bath had strange brown spots. The place smelled like damp. The pool was not operational even it was mentioned before that it would be operational in June see other reviews. The hotel positions itself as a boutique hotel but there is nothing boutique. The rooms do not have a mini bar nor tea or coffee bar. If you like the ancient way of life in a traditional building then this could be your place. Very curious to see where this so called hotel gets its 5* rating from. To me this is a low end BnB. The parking is very limited. Had to park the car in a weird position up the hill. In the end we refused to stay since also for our little one (10 months old) the damp is not healthy. Pictures say enough. Also the reaction of the host based on our booking review says enough. This Hotel is a scam. Plus I have never asked for a refund anyway since they can use that better to fix up the place.

Beware of this place and its shady owner. I arrived to this old, unkempt villa after a 40 Euro cab ride from Lucca. I went up and down stairs calling for someone to attend to me or anyone else to be on the property. No one ever did and I was convinced that the villa had closed for the season while they were going to undergo repairs, and that they’d forgotten to take down the listing. 100 euro round trip cab ride later and a nearly 40 min cab ride and the proprietor charged my a full two nights stay, even though no one was there to admit me, no human being was at the villa which felt extremely unsafe for a single woman, and he never once responded to my attempts that day and in the days preceding to communicate with him.

I don’t think labelling this as a “luxury boutique hotel” is honest or accurate. There’s no restaurant, bar, or any real facilities. Naz, who works in the property, was very nice and helpful, but generally only reachable by WhatsApp as there really is nobody on the property that we could see. For us, the friendly service unfortunately didn’t overshadow the high price, lack of facilities on site, room (large, but bad smell of damp and little to no water pressure in the shower at times) and location (long drive up a very narrow winding road). Property itself is interesting - this might be what many visitors value over other factors, but would urge guests to do their research before booking. If looking for a B&B in an interesting property, this might be for you. But if looking for a true “luxury boutique hotel” I would not recommend.

It was not a great experience at all. Place is being renovated. There is no water or hot water at times. If someone else in the building is using water, there is nothing coming out of the taps. Electrical issues. Some rooms don't have aircon and if they do they don't work well. You need a car as it is far away, cannot walk to shops or restaurants. Emily, the hostess, was great and tried to make it comfortable. You have to carry your bags a long way.. poor girl did her best to help. Her French boss, the owner, is a real piece of work. He tries to blame and shame guests who complain, without ever admitting or acknowledging the problems. If we didn't book the villa for 10 people, we would have moved out on day 1. Advertised as 5 Star boutique villa but really nothing more than an overpriced B&B. Will never go back again.

Very friendly & nice owners, great rooms and great place to calm down

(Translated by Google) I loved this place. It is suggestive and certainly in the warm seasons it will be much more so than in the November period! I found the rooms extremely pleasant and comfortable! I hope to return very soon! (Original) Ho amato questo posto. È suggestivo e sicuramente nelle stagioni calde lo sarà molto di più rispetto al periodo novembrino! Ho trovato le camere estremamente gradevoli e confortevoli! Spero di tornarci molto presto!

(Translated by Google) The room smells damp and the air is musty. The person we met didn't bother to help us with our things. There is no bidet in the bathrooms. Google says the rooms have air conditioning, but this is not true. It is not possible to contact any hotel staff number. The only ideal thing is the surrounding nature, but this is not the merit of the hotel owners. (Original) La stanza puzza di umido e l'aria è di muffa. La persona che abbiamo incontrato non si è preoccupata di aiutarci con le nostre cose. Nei bagni non c'è il bidet. Google dice che le stanze hanno l'aria condizionata, ma questo non è vero. Non è possibile mettersi in contatto con nessun numero del personale dell'hotel. L'unica cosa ideale è la natura circostante, ma questo non è merito dei proprietari dell'hotel.

Good cappuccino and food. Food prices weren’t displayed and 17 euro for two cappuccinos and two little salad rolls seems expensive compared to other places in Lucca.

Rude owner, opened fridge for 5 seconds, got scolded to choose first, then open. She can dance for my business

We sat down here to have an afternoon drink and snack and were immediately met by rude service - the lady working there seemed impatient and gave us a very rude “stink eye” look when we asked for a menu. We ended up leaving because we felt uncomfortable staying and spending our money there

Turned up, got evil eyes from the lady when we asked for a menu. Looked at the reviews and realised she could have changed jobs 20 years ago. Stay away.

I am often having an Italian breakfast there, cappuccino, coffee and a croissant (cornetto in Italian). Cappuccino is made with fresh milk, cornettos are fresh and coffee (espresso) tastes good. A choice of three newspapers (all Italian). Service is friendly, in the Italian/European way, which may appear a bit “unfriendly” to people coming from countries outside Europe. I usually pay around 4 euros for a cappucino, coffee and a cornetto, depending on the type of cornetto I order.

We live in Lucca. We love iur local bar. Great service, friendly staff. Our must "go to" bar every week. Very comfortable and the proprietor is always very kind to us.

The staff was rude from the start for no reason, food was undercooked and made my stomach hurt, they almost gave us undercooked chicken luckily we were able to reheat it, prices compared to the portions were atrocious at best. Would not recommend. TLDR: Horrible staff, Undercooked/horrible food and Atrocious prices.

We booked this place literally an hour before arrival and they were accommodating and very kind. The room was ok, you have to like the style but it was comfortable, nice bathroom, great shower and comfortable beds. Free parking right outside. Great price and very convenient for one night and literally 10 minutes from the center but with food options all around!

Lovely rooms and lovely owners. The breakfast is with self made products and there is quite some choice. Clean rooms with air conditioning. Only lack is the not so good shower. For the rest very nice B&B

We stayed two nights. Good location, nice hosts, very clean, but they didn’t serve breakfast the second day we were there. We booked this place because it’s a bed and BREAKFAST. The one morning we did have breakfast it was very good; a modest but delicious buffet. Lovely backyard where we had some wine and played cards under the awning.

A great place to stay just out of the old historic center of Lucca. The service was great and enjoyed the breakfast which was fully complete. And as a pilgrim a good breakfast is important. Grazie mille

Friendly staff & great breakfast No elevator..stairs We didn't have luggage..only carry on Recommend

Very friendly B&B, free parking is a nice benefit, the breakfast (located in a garden) was very tasty with lots of homemade stuff.

Exelent hotel, close to the old city. Cheap price, very good breakfast and big room.

Our stay was good, the staff was amazing, the hotel is well located (even though the metro station in front of it is closed), and the room was clean. Parking was more complicated than we thought when we read that the hotel had a parking lot (they recommended to either park on the street or in a garage that charges 25 EUR for a one night stay). We really recommend to do everything by metro or walking, since many of the attractions are in a 30 minutes walk distance. Besides that, our reservation at Agoda was showing some sort of small breakfast and when we arrived at the hotel, the staff informed us that the breakfast was not included.

It’s a basic hotel that will be adequate for the price. I wouldn’t say it’s 4 stars. But the staff is friendly and they offer an okay breakfast, nothing fancy. The rooms are clean the view on the top floors are good, no tea or coffee station in the rooms No disability access at the front door

I have relayed the following to the hotel and they have given me an apology and explained that the staff member in question was under stress and incapable of managing Lucca Festival guests due to technical issues. Quite rightly, they have acknowledged that this is no excuse for treating guests so badly and she has proved herself unfit for a role demanding stress management and professionalism. I should have received an apology before my departure so I will leave this review in the hope the hotel management will offer the staff member in question some training in management and customer service. I give two stars for the breakfast staff who were so friendly and welcoming it was really lovely going down in the mornings to smiling, happy faces. Unfortunately, I cannot give more due the unprofessional behaviour of an extremely rude woman who greeted me on arrival to the hotel on October 31st 23. Very little information was given on check-in and she was cold and unwelcoming but on entering my room I found it to be stiflingly hot so came down to reception to ask whether the air con could be fixed (it wasn't working) or whether the heating could be turned off. She gave me an insolent look and - to keep the review short - kept telling me it was my problem and there was nothing that could be done. Apparently other guests wanted the rooms like a sauna to dry their clothes after a wet day and there was no individual room control!? An unacceptable situation as the hotel now agrees, and I assume she's used to being rude to guests and frightening people away but of course I told her that wasn't good enough and I needed a resolution. She then rolled her eyes and huffed before proceeding to ridicule me to a pair of Italian guests in Italian, gesticulating at me with a sneer on her face. Her behaviour was petulant, childish, and downright disgusting; as a former travel professional I couldn't believe what I was seeing. I have never, in thousands of hotels, faced such utterly pathetic behaviour, and I strongly suggest the hotel reviews her employment in this role since she is clearly incapable of controlling herself under pressure. The other staff have been friendly, helpful, and polite so she gives the hotel a bad reputation for absolutely no benefit. Clearly, she is unfit for guest relations. This would have been a much better review without her. This is not to mention a young man who stared at me throughout like a constipated sausage dog. The rooms are pretty clean, an okay size, the shower was hot and the bed was turned down daily. I fixed the heat by opening the windows but the hotel is on a very busy, rather ugly road and there was quite a lot of noise. The location is outside the old town and the walk is close but not very nice with a very busy road, bad paths and a general sense you're walking in from no-man's land. As I say, breakfasts are good and the morning staff excellent. For the record, I like to give positive reviews but when there's someone this awful, it has to be said. The hotel should have given me an apology before my departure.

The hotel is next to a busy road that gets quiet after rush hour. My room was clean and comfortable on the quiet back side of the hotel You can reach the old part of Lucca walking via a partly quiet route through one of the gates in the old wall. The breakfast buffet was very good

Unfortunately this was far out the worst hotel we've been so far! During our roadtrip through Tuscany we booked 1 night at this place (July 9-10) and reserved a "comfort room" for a higher price because it actually was my birthday. Well, definitely not a 'comfort' room and I would think they gave us the worst room of the hotel and made us pay 150 EUR! The room was super small, we couldn't even walk behind the bed because there was only 20cm space, and then you had to bend to avoid the tv that was on the wall (but not in front of the bed and could not move). There was mold in the bathroom (!) and the airco didn't work properly. Think it was the only room with no view and no balcony either. When my partner asked if it really was the comfort room we booked, the lady at the front desk was very rude to him and said that it was a comfort because the bathroom was updated (but moldy??? so updated 10 years ago???) and thát was what made it a comfort, not the square meters (which was maybe 15m² incl bathroom), and there were no other rooms available anymore. Maybe she just had a bad day, but she was aweful. Wish we never booked this room, if it wasn't so late and we hadn't paid for it, we would have left! We will end with one positive note: breakfast was great, and the personal working in the morning were very friendly. Too bad our stay was already ruined...

About a five minute drive to the edge of town. The interior of the rooms was quite dated and garish, but everything felt relatively clean and was useable. Breakfast was reasonable. We stayed on a Wednesday night and the club next door played very loud dance music until midnight. I probably wouldn't stay here again.

The hotel is situated not so far from the city walls. Clean rooms with TV, minibar and personal safe. Buffet breakfast with everything you may need to kick-start your day. Kind staff ready to help for any necessity.

A great family run hotel in a very good location. Breakfast was outstanding and a very good atmosphere thanks to the friendly and helpful staff. English spoken as well,which was a bonus. Nothing was too much trouble!

The hotel is very good in great location and is wheelchair accessible in the ground floor. It has also a wheelchair accessible room. We parked our rented car in the parking of the hotel and we paid all the appropriate amount to the hotel for the parking. BUT the community of Lucca, after a few months, send us a Fine for parking in the parking of the hotel!!!! We send all the documents and contact the municipality of Lucca and the hotel in order to delete the fine but still nothing. After 2 years we are still trying to get this fine deleted and still nothing. This should not be our problem!!!It is a problem between the municipality of Lucca and the hotel!!! We have done nothing wrong. We paid the appropriate rent for the parking to the hotel as they told us. So everything was ok and legal from our part. DO NOT USE THE PARKING OF THE HOTEL, ESPECIALLY IF YOU ARE TOURIST AND YOU DONT SPEAK ITALIAN!!!

After shaky start at the Albergo Diana we were moved to the all round better adjacent Hotel san martino. Same management but far superior room. The staff at San Martino are marvellous most especially Fabriscio and Nicola the managers. PROBLEM for older guests is the Albergo Diana entrance steps. 5 steep steps with no handrail, nothing to make it secure for guests. On exiting the doors which are heavy it's easy yo be pushed down as the door closes towards you. RECOMMEND San Martino to avoid this problem

I use the Bounce Luggage storage here. I was recommended by my friend to use Bounce Luggage. It's so easy to use, with lots of available storage locations you can choose. Easily booked and paid in the website. Next day when I went to this hotel I simply showed my booking confirmation and dropped the luggage, then picked my luggage at the later time of the day, very convenient and simple, price is reasonable. The hotel itself is very beautiful, staff were friendly and had easy communication, also the hotel reception closed at a later time than other locations which gave much more flexibility on the time to come back to pick the luggage.

Rooms are a bit dated (not the bathroom though) and walls are thin (could hear everything!), but staff is friendly and breakfast gets 5 stars. Great location as well, close to the railway station as well as the old city.

I highly recommend this lovely hotel that serves a delicious breakfast! The staff is very helpful and friendly. We stayed in an annex room that was spacious and appeared brand new. While it’s inside the city walls it is quiet. Fabbrizzio allowed us to store our bicycles and bike bags in a convenient locked room.

Very friendly staff. Room was clean and spacious. Some noise transmission through walls, but overall a very quiet stay.

This bed and breakfast is perfect for a couple nights’ stay in Lucca. Located right across from the city walls, restaurants and shopping. Staff is extremely friendly and helpful - especially Elizabeth at reception who recommended excellent restaurants and called to make reservations. Nice breakfast included. Rooms are nothing fancy, just basic, but clean and comfortable beds, excellent housekeeping and good a/c! Highly recommend; we thoroughly enjoyed our stay :)

We initially checked in early but the room was not ready so we left our bags with reception. When we returned at 9pm, there was no one at the reception. We were not warned that this would be the case. As travellers from outside of Italy, if we hadn't purchased a phone card in advance, allowing us to call the manager, we'd have been stuck without a room or our luggage for the whole night. The side door was built in a way that if you open it the first time without knowing about it, you were bound to injure your right thumb. They don't have soap or shampoo dispensers in their bathroom, only packets of shampoo/soap (which was not enough). When we asked for more for the 2nd night, they still did not supplement us with enough.

We highly recommend this accommodation. Very good location, close to the center, parking, spacious and clean room. Good breakfast. 👍 Ben & Alice (Belgium)

Just had three days in Villa Elisa in Lucca. Lovely welcome, great rooms with marbled floors, quiet air-conditioning (which we needed in high temperatures!). Lovely range of breakfast food too. Highly recommended and also so great to be able to leave the hire car in their car park. Staff are so friendly too. A real find!

An excellent B&B/ hotel in a lovely villa. Lovely and clean room and bathroom, coffee- and tea-making facilities, a very comfortable bed. The breakfast was very good and extensive with fruit, sweet pastries, toast, rolls, cheese, ham etc (so Italian as well as Continental). Excellent service, very friendly and helpful staff that speak Italian as well as English. And all this at a stones throw from the famous Lucca wall. Highly recommend!

A good guest house. Lovely staff. Being here you have a feeling that personal really cares about guests. The only thing to improve -to make anything possible with common walls between bath room of one guest and bed wall of another one. Because in deep night, when someone takes shawer, it's impossible to sleep:(. Special thanks for modern design:)

Beautiful villa right in front of the city. The room has been spacious and clean. Only 7-10 walking minutes right into the city center.

There was a lot we loved about this place, but unfortunately the negatives wouldn’t see us return. The location is amazing, the staff are lovely and the rooms were lovely and clean. But for us the negatives are noisy people above us pushing furniture around (maybe the furniture could have those felt pads attached). As with a lot of older buildings it was quite noisy hearing everyone coming and going into the night. We may have just been unlucky with some noisy neighbors but it wasn’t great for us.

A Charming but Overpriced Stay at the Gates of Lucca This bed and breakfast, set in a charming old mansion right at one of the entrances to the walled town of Lucca, makes a strong first impression. The location is excellent — just steps from the historic center, offering easy access to everything the town has to offer. The common areas are tastefully eclectic, full of personality and character. A particularly nice touch is the permanent buffet available throughout the day, with fruit and cakes on hand for guests to enjoy at any time. The staff were also very friendly and helpful, adding to the overall warm and welcoming atmosphere. However, for the price, the stay didn’t quite live up to expectations. While the room continued the eclectic aesthetic, the quality wasn’t consistent — especially in the bathroom, where fixtures and finishes felt tired and low-grade. The bed was quite uncomfortable due to a very soft mattress that lacked support. Soundproofing was also a significant issue: we could clearly hear other guests moving about and talking, as well as traffic from the street outside, which made restful sleep difficult. The old shutters hadn’t been properly restored and didn’t close fully, allowing in a lot of light both at night and in the early morning. Additionally, our room was on the first floor with no lift access, making it inconvenient for carrying luggage — something to be aware of, particularly for those with mobility challenges. Overall, while the location and charm are undeniable, the comfort and quality of the rooms — especially given the price — leave room for improvement.

Nice little group of hotels. Three different buildings with 8 rooms in each. Good sized rooms. Clean and neat. Comfortable. the breakfast was good and they have on site parking. They also have some grounds which would be nice to relax in in warmer weather than we had. The advantage of being just outside the walls of the city. 200 yards to Porto Elisa. Staff was plesant and helpfull. You are close to the walls which have been turned into a great walking park around the city. A place we will look at returning to if we get back to Lucca.

Excellent location. Just a few minutes walk to Lucca city centre. The room was fantastic. Nicest room we have stayed in during our Italian holiday. Private, safe parking. Exclusive, courteous and helpful staff. We had to check out early and we were still offered a takeaway breakfast. Highly recommend this accommodation. We would have loved to have stayed longer.

What a lovely hotel. The beautiful marble interior and tastefully decorated suite made us feel like Italian royalty. Thoughtful touches such as slipped for all guests, snacks in the lobby, and excellent breakfast in the lovely garden.The hotel manager was welcoming and went out of his way to be sure we had a pleasant stay. This is sure to be my stop on future trips to Lucca.

We had a lovely stay at Villa Lucrezia! The location is perfect, just outside the old city wall. The house is beautiful, there is a lovely terrace and private parking. There is always coffee, water and cookies for the guests. The hosts are really nice, we could keep our car on the parking when exploring the city on the check-out day. Nice breakfast too, we would 100% recommend.

Wonderfully quiet, high-ceiling room in villa with beautiful tile floors, comfy bed, easy and free parking just outside the city walls. A green oasis courtyard and very accommodating staff. We loved Francesco who served as concierge and luggage handler. Ample breakfast included. Will definitely come back. Be sure to rent a bike and ride the top of the city walls - 4 miles.

Very nice personell at Check in and check out. Breakfast was very poor and the water were not that helpful and friendly. My room was not nice and smelled for high humidity. Price was extremely high for such a room and breakfast. I would stay in this hotel, if I don’t find other alternative

Worst three star hotel I have been to. Crummy bedroom with three seperated single beds (wall mounted tables between) instead of a double bed or two singles put together, as requested. The bedroom had dirty walls and hadn’t been cleaned very well (thick layer of dust on top of the tiny fridge). The only positive thing was the shower, which was good. Breakfast was bad and the coffee was cold. Please find another place to stay.

The breakfast buffet, cheese and salami were shared by the slice and one morning they announced that they had run out of butter. the dinner was little and bad.I do not recommend at all.

They put, knowingly, 4 adults in a room with a queen size mattress and a kids bunk bed. That’s for starters... There is no body soap offered for showering even though we paid €195 for a room. The AC was broken and they didn’t do anything about it... yay for window being open.

We had a lovely stay at the Bernardino Hotel! Good location, comfortable rooms and great breakfast. Would recommend

What we saw online was different from what they gave us

Hotelier doesn't speak english. Takes all passports. Breakfast barely okay. Booked 4 x 2 rooms, got 2 x 4 rooms with terrible bed sofa.

Having a motor cycle tour through Toscane we've decided to stay in the beautiful city Lucca and found the nice comfy hotel La Luna in the center of the town. The receptionists do speak English rather well and communication is very pleasant. The rooms are small having air conditioning and a separate bathroom. It is not a luxury hotel but for a few days it is a very nice stay. The hospitality is great and service is fine. Even a garage (did spent some extra money on that) was available to park my motorcycle in a safe place. A well provisioned nice breakfast was served. A good stay in a nice place! A remark however is that all electricity is shut down as soon the key-card is removed. this includes the minibar and airco..... a bit strange.

Great hotel, very friendly,helpful staff. Great location, right in the heart of the old city. Fantastic restaurants and shops all within walking distance.Recommended.

Avoid at all cost!!! Stayed here recently and our belongings and car were held to ransom unless we paid additional costs. It felt as we were being blackmailed. The manager was threatening, abusive and very very rude, although he may have some mental health issues as his behavior was very strange . We are now taking action, to prevent this happening again as this is unacceptable. The visit was very upsetting and stressful and was not what we were expecting and we did not feel safe. The rooms were of a poor standard and some of the pictures on the website are very misleading as not even of this hotel.(stairs) If you are looking to stay in this lovely city then please look at other hotels as we are not the first guests to get caught from what we have read. We could not leave fast enough.

The lady who rescued us after a difficult drive through the city was a delight. The suite we had was very comfortable. The recommendation made for a restaurant was superb and the general information given to us was extremely helpful. We both loved Lucca and the hotel’s location was very convenient. I recommend travelling to Lucca by public transport. The city is not car friendly!! Having said that the hotel provides a city permit for the car and has a garage which needs to be precooked. Parking in the garage is a little expensive but worth it. The staff were all friendly and helpful. The place enhanced our stay in a beautiful city.

Excellent location Lovely room with a klimt picture on the wall, Attentive and super friendly staff. Excellent breakfasts with a machine to boil eggs and a toaster, plus numerous honeys, jam, cheese, salami, cereals, yogurt s, fruit and cereals, croissants, cakes, sweet pastries, fruit juices. The staff were great and they kindly care for two stray cats that they feed and take to the vets.

We stayed for a night ahead of our flight back to Britain the next day. The room was nice and clean. In the morning we couldn’t get a taxi to Pisa airport, so Iacopo (I hope I’ve got the spelling right) came into work early to drive us all there. That’s a level of customer service you don’t get very often! Lovely guy and I hope to return to Lucca. Thank you

No problems with the rooms or service at all, except for only having one card. This limited being able to charge any devices while out but that's understandable (electricity would cost a fair bit). Only downside was the heaters and the Aircon not working. Safe worked perfectly, minibar in immaculate condition, and a beautiful reception and dining room / bar. 10/10 would choose to come here again if I visit Lucca in the future.

Everything was absolutely perfect! My girlfriend and I, as we were leaving Lucca, simply said to each other – we must write the best possible review, Max truly deserves it. From the very first contact, when he greeted us so warmly, to the room itself (which was even better than the one we had booked), the breakfast service, and all the effort he put into explaining what’s worth seeing in Lucca and what’s not… we were just more than satisfied. If we ever come back to Lucca – Max, siamo tuoi ospiti!

Excellent B&B, very well located a short walk just outside the city walls. Very tastefully decorated public areas and room. Spacious, modernised rooms with excellent bathrooms. Bedrooms still retain their original charm. High quality mattress and bed linens, mini-bar, rain shower. Private parking behind the hotel, secure main entrance, friendly welcome. Good value. Recommended

Cute place. Don't think we'd go back to Lucca but this B&B was a nice stay. The breakfast set up in the kitchen felt like visiting family.

It was okay. I would not go there again. The room itself was superb, it has everything you need in it. The house is not designed for being a hotel. The doors and all the walls are super thin, so you can hear everything. Also if you open up the window at night, you will not be able to experience silence, but a lot of traffic till the early morning. When we asked for reserving a table at a restaurant we just got a unfriendly:"it's closed". We were also asked to repark our car, even though it was perfectly parked inside the markings.

For us, this place felt like a disapointment. The day before we arrived, we called ahead in order to confirm that we would arrive around 11 am. The lady on the phone mentioned that this was not a problem and that the room was ready. When we actually arrived, we were received by a lady who said that check-in was not possible until 3 pm and who was clearly annoyed. Not a good start. Which bothered us the most, however, was the noise in the bedroom. Noise from the refrigerator, noise from the air-conditioning system (it was too noisy with the AC switched on and too hot with the AC switched off), and also noise from the other guests. You could hear the footsteps and voices in the hallway as if the people were next to you, not to mention the noise caused by the pipes running through the walls. Apparently, soundproofing was not a priority when the building was renovated. As a result of the noise and the heat, sleeping turned out to be very difficult. A good night's sleep it certainly was not. Finally, the bed was too small for two persons in my opinion. I guess it was only 160 cm wide. Luckily, the breakfast proved to be well made and extensive. Even then, breakfast was made less enjoyable because one of the staff members stood just outside the breakfast room while smoking two cigarettes, bringing the smell of cigarettes into the breakfast room. All in all, the place felt outdated to us and lacked the modern comfort which can be expected from a B&B in this price range. Would not recommend. REPLY TO THE OWNER'S COMMENT: We would suggest that you sincerely take the feedback of your customers into consideration, instead of insulting them (more than a year after the fact).

Very nice B&B! Perfectly located just outside the city walls but everything is within walking distance (in 15 min your are in the middle of the city centre). Easy to reach by car. Very beautiful, clean and spacious rooms and very friendly and helpful host. Good breakfast. Also the private (free) parking on the property of the B&B is perfect. Highly recommended!

5 minutes after making a reservation I noticed that I had made it for previous weekend and asked to change or cancel my booking. Villa Anna came back with "No!!!" as a reply. I didn't want to cancel the booking, I just wanted to change the date to the following week but it looks like they are being inflexible and unreasonable. Make sure you don't make a mistake with your booking.

I stayed at this hotel for 3 nights. The hosts were very helpful. The room was very big and had a lovely bathroom. The room stayed cool through the night with aircon, the bed was super comfortable. It was very quiet in the area I slept super well. The breakfast was very tasty with foods from Lucca and Italy. It was 5 minute walk from train station but there was no noise from the train. I would 100% recommend staying at Albergo Moderno in Lucca !

Good location, comfortable,very clean,nice breakfast 🥞 & good staff 🙂

Fantastic location, clean rooms (the air conditioning is very efficient) and great, friendly staff. Easy access to and from station and v short walk into centre of Lucca.

Fabulous little hotel in a great location close to city walls and 5 minutes from the railway station for trains to Pisa and Florence. Very comfortable clean room, great value for money. Good simple breakfast and a very friendly helpful host. Would definitely use again when visiting Lucca or even Pisa.

Very nice hotel. Perfect location, just outside the city walls. The rooms were clean and comfortable. The most positive thing was the owner, who really contributed in our stay being comfortable and pleasant. He even prepared breakfast packages for us, although we left at 05.30 in the morning. Overall, a very positive experience.

Stayed for two nights. Very comfy bed and large bathroom. Staff were very nice and good breakfast in the morning.

Small hotel near the station but no rail noise at night that I heard. Be mindful though there is a rail overpass to cross to get there from the station so it can be challenging for somebody with heavy luggage or mobility issues as there is no lift. There is no lift in the hotel either but staff is willing to help. My single room was specious. Sheets and towels clean. Unfortunately the walls showed many scratches and dirt so it was a bit of turn off as a first impression. Although the room looked like on a picture advertised. Very small tv on a wall. Table lamp was broken but still working. Unfortunately, can't say the same about the aircon… It was a hot, summer day and when arrived was assured it was just put on and will cool down. Left it like this and went out. Returning back in a few hours my room still hot and showing 27-28 deg C. However, think it was more like 24-25. Still hot though. When reported the issue to reception I was only told the aircon was just put back on my return (?) and how to use it and not even attempting to check if I did it correct as I expected. Which suspect was the give away there is something wrong with it and they don't want to face it.  Temp hardly dropped throughout the night. And the only ventilation was the open window as no ceiling or standing fans were provided. There was also a bit of misty smell in the room. I guess due to the summer heat and no aircon. Bathroom seemed to be recently renovated.  Sink, bidet and toilet were clean. However, shower already shown visible signs of mould between the tiles. No tea or coffee facilities in the room. Breakfast was basic and not very appealing but in a quite nice indoor room with additional outdoor tables. Wifi was working ok but dropping a few times in the room. Overall it was an average experience. Staff was very nice and helpful though and highlight of my stay there.

We were looking for a romantic and quiet place for our family near Lucca, and this was the perfect choice! The location and the views are stunning. The rooms are clean and spacious, and the service is excellent. We had dinners outside while enjoying the beautiful landscape. Breakfast was included in the price, and dinner also available if you request it. I highly recommend this place for both couples and families.

A very pretty and quaint hotel set in the beautiful hills of Lucca. The venue is very picturesque and the service is excellent. Rooms are spacious with comfortable beds. The only thing I would recommend which was missing is just a bottle of water in the room. It’s a small thing but I think it’s a nice touch to have a bottle of a water when you arrive. The breakfast was a bit meager with prepackaged supermarket ham. Being in the ham capital of the world you should have a few slices of the local stuff, which is out of this world delicious, other than that tiny personal gripe the place is highly recommended!

Unfortunately we could only spend one night in this beautiful od villa. This house and the view is simply stunning! It's just a few minutes away from Lucca which is a beautiful little city and a must see!

Lovely experience, beatutiful views. If you can, choose to stay in the little church, it is very quiet and private

We spent 3 nights here after Xmas. The rooms are spacious, warm and very comfortable. The whole villa is beautiful with sitting areas you can relax in and read a book. Breakfast is traditional Italian style and coffee and tea are available all day. There is even a bar with n honesty system - we did not use this. Villa Pedone is set in the hills just a short drive out of Lucca. The location is peaceful, pretty and serene. The host was friendly and offered useful advice on visiting Lucca and local restaurants.

We stayed here for 2 nights and wish it had been longer! The villa is set in the hills above Lucca with beautiful views across the valley and it is really is a very grand house and beautifully furnished with great attention to detail. The breakfast is very good and there is free tea and coffee all day long! The host is very friendly and helpful! We can thoroughly recommend it.

Gorgeous Tuscan villa up on the hills right outside of Lucca. The owner is very sweet and welcoming. Our room was spacious and very pretty. Everything was extremely clean. The bed was heavenly, we slept so well in it. You’ll definitely need a car to get there but it’s so worth it.

Everything is good and clean. The owner of hotel, Alejandra, is an incredibly pleasant woman. She has a rare energy, that spread quietness to all around.

i love it, i had a grate vacations🤗

very nice place not far from the town center has every thing you need for a vacation

(Translated by Google) I stayed at the Giada residence for a few days with my children. Apartment A was really huge and very beautiful. The kitchen sink tap needs to be fixed because it has no mixer and limescale and is therefore not usable. Other than that, it was perfect. The swimming pool is usable and cleaned every morning. Presence of wifi with password indicated in the accommodation. The location is really convenient for visiting the city because it is about 1km walk from the walls, there are many supermarkets nearby (Eurospin, Lidl, Conad ...). If you want to travel by car you have to cross the level crossing but it is almost always open. Lucca is beautiful and you can use rickshaws (I don't know if it's written like that) to go around. The cost is around €8.5 for an hour. It was a great choice! (Original) Sono stata al residence Giada per qualche gg insieme ai miei figli. L'appartamento A era davvero enorme e molto bello. Il rubinetto del lavandino della cucina è da aggiustare perché senza miscelatore e con calcare quindi non moto utilizzabile. A parte questo, era perfetto. La piscina è sfruttabile e pulita tutte le mattine. Presenza del wifi con password indicata in alloggio. La posizione è davvero comoda per visitare la città perché dista 1km circa a piedi dalle mura, li vicino sono presenti molti supermercati (Eurospin, Lidl, Conad ...). Se ci si vuole muovere in auto occorre attraversare il passaggio a livello ma è quasi sempre aperto. Lucca e stupenda ed è possibile utilizzare i risciò (nn so se scriva così) per fare il giro. Il costo è di circa 8.5€ per un'ora. È stata un'Ottima scelta!

I had a nice time in here, the stuff is so polite, I liked it, recommended

(Translated by Google) Bad experience in August 2025. The staff were unhelpful and rarely present at reception. They only cleaned the rooms when they left to let new guests in. The resort is not what they show in the photos. Above all, there have been some paranormal incidents, including They would turn on the television; when you entered the room, it was on. My partner's air conditioning was turned off twice during the week we were there. Especially, at a certain point, we heard them trying to remove the covers. We weren't the only ones to have these things happen. There was room 2, numbers 4 and 5. Plus, on the last day, we were in the basement by mistake because we had dropped the ball and found a circle of lit candles. (Original) Brutta esperienza fatta ad agosto 2025. Personale poco disponibile e poco presente in reception, pulivano le stanze solo quando lasciavano le stanze per far entrare le persone nuove. Il resort non è quello che ti fanno vedere sulle fotografie. Soprattutto ci sono stati dei casi paranormali, di cui Ti accendevano la televisione, quando entravi in stanza la televisione era accesa, alla mia compagna gli hanno spento l’aria condizionata bene 2 volte durante quella settimana che sia stati lì, Soprattutto ad una certa sentivamo che cercano di toglierci le coperte, di cui non siamo stati gli unici che succedevano queste cose, C’era la stanza 2 nostra, la numero 4 e la 5. In più l’ultimo giorno, siamo stati nello scantinato per sbaglio perché ci era caduta la palla e abbiamo trovato un cerchio di candele accese.

(Translated by Google) Structure where I was the first one I think 2021 managed by two very kind ladies. Excellent breakfast free covered motorbike parking. I returned to this hotel May 2025 aware of the previous experience. Management changed unfortunately. Paid parking, dilapidated structure room with damp walls and paint falling off the walls, bathroom without the slightest presence of soap, wardrobe made with plastic cubes where I tried to hang my motorbike jacket collapsed. Furthermore, in practice in an abandoned hotel there is no one at the reception. While I was there some customers who were arriving had to call for someone to come and give them the booked room. Someone booked food through the usual methods here too no one. Whoever brought the food had to call to make sure the customer came down to open. Forgot the breakfast that I knew was included once I arrived they told me it was not possible. I want to be paid as soon as they give me the keys to the room. I will never recommend this structure again (Original) Struttura dove sono stato la prima molta mi sembra 2021 gestito da due signore gentilissime . Ottima colazione parcheggio coperto moto gratuito. Sono tornato in questo albergo maggio 2025 consapevole della precedente esperienza. Gestione cambiata purtroppo. Parcheggio a pagamento , struttura fatiscente stanza con muri umidi e vernice dalle pareti che casca,bagno senza la minima presenza di saponi,armadio fatto con cubi di plastica dove ho provato ad appendere giacca moto è crollato. Inoltre in pratica a albergo abbandonato non c'è nessuno alla reception. Mentre mi trovavo lì alcuni clienti che stavano arrivando hanno dovuto telefonare perché qualcuno venisse a dargli la stanza prenotata . Qualcuno a prenotato del cibo tramite i soliti metodi anche qui nessuno. Chi portava il cibo ha dovuto telefonare per fare si che il cliente scendesse per aprire. Dimenticato la colazione che sapevo inclusa una volta arrivato mi hanno detto che non era possibile. Voglio essere pagati appena danno le chiavi della stanza. Mai più sconsiglio questa struttura

Villa Guinigi was an amazing stay during our tuscany trip. Mini, Filippo and Matteo were very accommodating and offered great local recommendations. The villa also had the best views of Lucca! Can’t wait to come back!

This place is exceptionally exclusive with a particularly dedicated staff that takes care of all needs with a professional sensibility. The view speaks for itself which is often found in this region, but not with all the details that this facility offers. We have stayed in several hotels and villas in the Tuscany and would gladly recommend this establishment. +Parking +Smiling staff +Great kitchen +Kids friendly +Dog friendly We booked the Borgo with space for 8 ppl. A special thanks to Filippo and Martina which were not just very kind and helpful but also forthcoming for our needs.

We stayed with our 8month baby in one of the apt near the pool, with a wonderful view overlooking the valley. Excellent and friendly service and super nice venue.

Great stay, beautiful area and pool, very comfortable house with everything you might need

Had a fantastic two week stay here, it's in a brilliant location, with stunning views, and the staff were really helpful, if seemingly overworked! Pool, gym, decent accomodation, and not too terribly priced. Would stay again. That all being said, your specific villa will vary, and prepare to be flexible - we had water and electric cut multiple times, including the A/C! One very important note, public transportation does not get you to Lucca, or to the villa itself, with only two buses a day to other villages. Your own car is a must to be able to explore the beautiful castles, towns, valleys and everything else this area of Tuscany offers, which isn't entirely clear on some of the websites prior to booking. The staff's response to these problems were what really saved the day, being more than happy to sort out a car, taxis, repairs, and any other problems we had whilst being polite and professional. Overall, I had a very memorable stay, and Guinigi was a great base for both exploration and relaxation, regardless of the problems we had.

Great views, quiet base to reach Lucca, Pisa, Florence. Our apartment was extremely modern, all facilities. Garden areas need a bit more maintenance, outside pool area excellent, gym needs modernising, indoor pool excellent, but more needs to be added to give it a bit more atmosphere. However, this is a great place to stay, would recommend.

Wonderful views and garden. Calm hillside setting

Great little gem with lovely rooms. The star is the host, Rebecka. She was absolutely amazing and did everything, so we could feel comfortable.

Gorgeous little boutique hotel. Super clean and in a great peaceful location. The manager was excellent and really accommodating. Highly recommend

Extraordinary place! Arranged in rustical, traditional style - the pictures will not give the spirit of this place. The host welcomed us wormley, explained the history of this place, shared the key information about Lucca and recommended good restaurants. The apartment was bigger than I expected. Clean and comfortable. Great location inside the Wall.

Very nice little Hotel. Nice designs of the rooms. Went with son in a 3 bedroom. Was excelent. Location good to go to main Plaza. Parking ia only an issue take a lot of 2 and 1 Euros for parking meters. 8am to 20pm.

Great place, great style and a lovely host. Nights can get loud due to the night bakery next door

What a lovely place to stay in Lucca! Rebecka, the manager, has a vision. Her hotels (Inside the Wall and Il Pozzo di Santa Zita) are beautiful, stylish and cosy. Neat, practical and well located. They are also sustainable and eco-friendly, without sacrificing comfort. Rebecka works as much as possible with local materials and products. She is a true hospitality professional, who knows perfectly how to welcome and treat her guests. She also provides valuable tips on places of interest and places to eat. These are by no means tourist traps, but really the better stuff. Rebecka also has a lot of people skills and is a very sweet, helpful and attentive lady with whom it is nice to talk. You will spend a very pleasant time here without any doubt.

What a great stay! Perfect location. Modern and comfortable room and the host was incredibly helpful with suggestions and very accommodating with check-in/check-out. Best experience with a hotel we’ve had on this trip. Can’t recommend more!

The star of this show is Ingrid who was our host for two days as well as doing most of the work of caring for us. Her information on access to the hotel before we arrived, the notices she provided for us to display in our car, and the updates when things changed showed a person who is not only well organised but cares! The hotel is part of a very grand old town house accessed through a big heavy door. Then there are stairs to climb! This maybe an issue for people with limited mobility. Everything was very well cared for and clean. The room was a great size with a big bed and a number of chairs, a minibar and wardrobe space for our clobber. The bathroom had a Jacuzzi shower unit that required a degree in engineering to fathom out all it could offer, but it worked brilliantly. The room had unintrusive air-con. Breakfast was a buffet with Ingrid providing hot drinks to order and also baking cakes! (Told you she was a star!) We were provided with keys to the large door onto the street as well as a key to the hotel front door so could come and go as we pleased. There is also paid parking available. This is about 400m from the hotel on a separate street. The only small negative was noise intrusion especially from the street. I feel as much as could have been done to mitigate this had been done. The room had double glazing but with a narrow gap to fit the traditional frames of a very old building. There were also shutters which we discovered for the second night which helped further. Ear plugs have also been provided! But it is a busy street and is cleaned in the early hours of the morning on a daily basis at about 4 am even after the rain had done much of the work. Overall a great place and a most genial and caring host.

Excellent stay at a wonderful hotel. Rooms were comfortable and clean. The air conditioning was perfect on the hot Lucca days we had. Was quiet enough to be able to leave on all night without it keeping you awake. Marta and Ingrid were both fantastic and really helpful. Breakfast was just enough to get your day started. Would absolutely stay again.

This is a charming and elegant hotel in a beautiful building - the location is very central but all is quiet and calm and relaxing inside this lovely building behind the huge and impressive wooden entrance doorway . Breakfasts are a real treat and not to be missed. Special thanks to the delightful Marta and Ingrid the two ladies who made us so welcome and helped make the holiday so special. Thank you.

The room was upscale, yet cozy!! Nice wooden floors and a wonderful jet tub! We were close to everything!! The staff were welcoming and helpful throughout the stay! Great breakfast!! Last, but not least...we got to hold a key for one of the beautiful doors within the city :)) Be sure to get the address to the parking lot for your navigation and the necessary code in order to arrive stress free :))

This was an old fancy palace right on the main shopping street. The layout is a little crazy, a giant wooden door, a courtyard, hall to a glass door, upstairs to the desk, better have a reservation! Down stairs through halls to a room right over the shopping street which can be noisy. The room is comfortable but amenities a little sparse, no way to make coffee in your room. Nice breakfast available. Nice and helpful staff.

A perfect lodging experience. Great location, easy check in, and very clean. We lost the room key one night and the host was very understanding in resolving the issue. I strongly recommend this historic facility.

Lovely B&B run by the “sweet Marta” and her friends. Excellent location for exploring Lucca. Such attention to detail! Must stay here again.

Stayed a night to explore a new city. Booked on short notice after seeing the reviews. Location was very easy to enter the city center. The place is a family run operation and charming. There was one parking place for our vehicle on site. Front door is right on local street, so you must be careful exiting and watch for bikers that might clip you. Reception was business like, not super warm as I would expect. Felt kind of rushed out the next morning as well. Four stars for charming place and location. Maybe 3.5 for hospitality.

An absolutely wonderful place to stay while visiting Lucca. From the moment you arrive, you are in an oasis of calm and the welcome is so friendly. We stayed for 8 nights and would stay again. The house is beautiful and very interesting, and the hosts are gracious and make the stay perfect for all their guests. Breakfast is always outstanding, and every day there was a little surprise or a local specialty. It is quiet and relaxing to stay here. Seeing the garden in the morning under a perfectly blue Tuscan sky was inspirational. The rooms are spotlessly clean, and the beds are comfortable. The walk-in shower is excellent, and there was plenty of storage for a longer stay. The owners and their staff work well together to provide a wonderful experience. They have many tips to make the most of your visit to the area. This is why we love Italy and its people so much. Thank you for a wonderful stay.

Francesco and Giovanna are so laid back when we first arrived I was hesitant that I chose the wrong place to stay. Little did I know that they are kind, sweet individuals. The rooms were large and comfortable. The breakfast buffet was outstanding complimented by perfect cappuccinos. The location is perfect if you’re traveling by train just two blocks from the station and a 5 minute walk to a tunnel entrance into beautiful historic Lucca. We did a two hour walking tour the guide met us at our B&B. The nightly Puccini live concert is a ten minute walk. Many amazing restaurants. We also rode the train for a day trip to Monterosso in Cinque Terre. Giovanna advises the train gets very crowded but it was fine in early May.

A family run B&B in Lucca. This place is just beautiful! It's an old house renovated by the couple into a 4 bedroom b&b that is just exquisite. The place has character and is decorated with old antique furniture restored into a château feel. I can honestly say that the mattress is the best one I've slept on( it's a hard mattress, maybe not for everyone). The rooms are quiet and in 3 nights that we stayed we didn't hear other guests even if the rooms are next to each other. There is a parking space in front of the house, a sun room for breakfast and a nice garden to relax. The breakfast is humble but excellent taste! Everything is very flavourful and freshly made. I would recommend this place always!

Lovely place to stay. Very close to the station and a short walk to St Peters Gate and the old city. Quiet location despite being so convenient. Breakfast was great and kept us going most of the day! Room was spacious, spotlessly clean and comfortable, with effective air con. Everyone friendly and welcoming. A real find. Recommended.

Absolutely stunning! This is one of the most beautiful hotels I’ve stayed in. Breakfast was served in a beautiful setting, the rooms were beautifully decorated and clean and the hosts very friendly. I will recommend this to anyone who visits Lucca.

The B&B was fabulous! Painting, fresh flowers, graved furniture everywhere. They made the breakfast table with porcelains, fresh orange juice, baked specialities, egg, croissent and meat, as in a 5 star hotel. Our room was authentic with a lot of attention to details, for example bedding with brodery. Old style bed, very comfortable. The place has a style. It is clean, comfortable and excellent location. We felt special and recommend the place to everyone who likes the combination of beauty, history and comfort.

This place has a lot of potential and could do with a few improvements. For starters, there could be more than 3 hangers in the bedroom and a small piece of furniture for storing clothes would be welcome. As would a few bars in the bathroom outside the bedroom for drying towels. The shower was unfortunately lukewarm. The accommodation is very well located in the old historic centre and the staff are friendly. Our first two nights were restful, but I was woken up on the last night by other guests who noisily settled into their rooms at 12.30am and roamed the corridors for part of the night. You'll have better luck if the other guests are discreet and their check-in is not done after midnight! I thought it was a bit expensive for the quality of the rooms and the service.

We booked for 2 nights. Check in was awkward. Rooms are clean, furnishings are aged and sparse, but adequate. I reserved a room that was advertised with an in room bath. We were given a room without a bathroom. Claudio, a kind man, made the change for us. Several things in the shower and bath were broken. The bed and room were generally comfortable. The walls are thin. The feel is more hostel than hotel or B&B. When I travel alone I often use hostels to save money and enjoy them very much. However, when traveling with my GF, we prefer accommodations of a slightly higher standard. 2-3 star (European standard) are totally fine with us. For the price paid we expected accommodation similar in standard to what we have had for the previous 2 weeks of our tour. Hotel Sienna in Verona, B&B Hotel in Como, Best Western Hotel Regina Elena in Santa Margherita are examples of places we have stayed, priced within 5-10 euros of each other and what we paid for B&B Violleta. I'd be thrilled for 35- 40 Euros per night, But 75 euros is too much for this place. Look elsewhere.

Location's great, though from some rooms you can hear the neighboring restaurants til midnight which the owner can't do much about. My -1 star is for the poor check-in process: the owner told us to go to the train station and directed us to follow walls and signs and walk 5 minutes at 10 in the evening whereas we could've just driven to the location and parked (which we did afterwards as we couldn't see a thing in the dark), then infront of the main door, he told us to wait whilst he opened it remotely which happened after about 10 minutes of waiting and 2 calls back and forth. The key to the door inside the apartment wasn't too hard to find (for anyone searching, it's behind the Violetta sign) though the owner's directions as to where the keys were hidden, confused us quite a bit. Inside there is a shared cooking area and your room, for which you don't have a key to lock the door, so when leaving the room you have to take all valuables with you. The remote for the AC was poorly taped together and didn't work at all and the second bed for the room was quite hard on your back. Considering the location and price, you can't really complain much but at least some things could've been improved.

Very nice staff. I enjoyed my stay very much. Also very close to the station inside the walls of Lucca.

Great room, very nice host, good location. Definitely recommend!

Stayed here for the second time. Clean and reasonable

Loved it, a real authentic experience of Italy

I recently stayed at this charming Airbnb overlooking the Roman arena in Lucca, Tuscany, and it was an unforgettable experience. The location was absolutely perfect—just steps away from the historic site, allowing me to soak in the beauty of this ancient architecture right from my window. The apartment itself was cozy and well-appointed, featuring rustic decor that highlighted the building's history while providing all the modern amenities needed for a comfortable stay. The host was incredibly welcoming, offering great local tips and ensuring I had everything I needed. In the evening I enjoyed the views of the arena, which was beautifully lit at night. The vibrant atmosphere of Lucca, combined with the serene surroundings of the Airbnb, made for a perfect getaway. I highly recommend this spot for anyone looking to explore the rich history and stunning scenery of Tuscany!

We stayed at B&B Arena di Lucca for eights nights from April 20-29, 2019. We cannot imagine a better experience! The location is very central for easily walking to all the sights inside the wall. The hospitality provided by Alex and his staff was extremely good without being overly formal. We felt like part of the family! Our room was extremely comfortable. (Nice to take a break from TV.). We highly recommend this B&B. You won’t be disappointed.

Lovely place to stay,great room and host. Only thing which was just ok was you get 10 euro credit for breakfast in an ok cafe. Worth staying for the room though.

Perfect stay in the heart of Lucca! Plenty of restaurants just a few steps from the door! Can be a bit tricky to drive to the b&b for unloading the luggage, and you have to park for the night at Santa Maria square, just 5 min away by foot. We had a room with a small balcony towards thw square. This is a gem in Lucca, and we will definitly stay there again if we’re visiting Lucca again! Superclean room with a small refridgerator, nice comfortable bed.

Had a great stay here. Livia, who runs the b&b, is incredibly accommodating. Made great food and sight/seeing recos. And was careful to point us off the beaten track for the food bit. The bedroom was sweet, well-appointed and clean. French doors opened from the foot of our bed right onto the piazza. And then breakfast was a great -- lots to choose. And very accommodating of my gf's gluten free diet. Highly recommended.

Elegant and modern B&B hidden down a meandering street in Lucca. Half of the B&B faces onto the famous Pizza dell'Anfiteatro - a square that dates back to a Roman amphitheatre. As well as some breathtaking views onto the square, B&B Arena appears to be built into the Roman walls themselves. Saying that the space had been renovated recently and includes high end modern bathrooms and bedrooms. The breakfast included excellent bread, cold cuts and artisanal jams. The proprietor was extremely professional, speaks multiple languages fluently and has local ancestry.

Wonderful B&B in the centre of Lucca, overlooking the Anfiteatro. Newly renovated but with a rustic charm, an inimitable place. You can enjoy the life of the square either from the room balconies or the living room. No better location in town.

We thoroughly enjoyed our 6 lovely nights at Villa La Tuia. Monica and Manuela were exceptional hosts ... kind, warm, helpful and efficient. Inside and out, the property is absolutely incredible, restored to the highest quality in every detail. Breakfast is delicious and plentiful. Optimal location for easy access, spacious and secure parking, and short walking distance to all of Lucca's amazing sights. After living in Italy for 4 years and traveling extensively, Villa La Tuia is the absolute best B&B we have ever experienced!

It’s not just to keep 5/5 rating, we are amazed by the beautiful house, Monica and Manuela are wonderful hosts. The place has a fantastic location, just 2 minutes to the Lucca old town. The breakfast is delicious. So the time in Villa La Tuia was excellent.

Fantastic stay. Best place to stay in Lucca. 5 minute walk to be inside the walled city. Monica and Manuela are wonderful hosts. Service is top notch and rooms are great. Beautiful breakfast included outside in the garden. Stayed at several wonderful places in Lucca but this beats them all.

I've traveled the world and can say with confidence that this villa and its proprietors, Monica and Manuela, are exceptional. They welcomed us personally and warmly upon our arrival. They ushered us to a beautiful room that was incredibly clean, comfortable, and well-appointed. They incorporated an amazing breakfast into the stay - so fresh and full of variety. They went out of their way to help us navigate their city as first-time visitors, making wonderful recommendations and lining up friendly taxis for us. And they ended our time together with a thank you gift. Wow! This is THE place to stay in Lucca, and we can't wait to go back. If we could give this villa an 11 we would! Thank you Monica and Manuela for an unforgettable stay. :)

We had a very good time (6 nights) at Villa La Tuia! Manuela and Monica were very heartly and attentive hosts!!! The rooms were stylish, very clean and super comfortable. The breakfast was delicious and variable. We loved the town of Lucca, which was close to Villa La Tuia, there are many good dining locations and for the region typical shops. You can also visit a lot of different interesting places by car from this B&B. All in all Manuela and Monica made our stay at Lucca unforgettable. We wish them all the best!

This place does not need any further description… it is just like having a second home in Lucca, Tuscany. The restoration of the villa is done the right way, the floors are amazing, marble stairs, facade and all of the small details are perfect! If you want to go and eat, or to the beach, or whatever place you would like, you will get the best places from the two amazing ladies. Breakfast in the garden is amazing… basil and tomatoes from the garden near the table, pastry from the best places in Lucca, better than France! Free and secure parking in the yard, you are at maximum 2 minutes from the walled old town - Mura. You just can’t get better than this - parking, price, location, facilities. Thank you for the amazing stay, P E R F E C T ! Vlad T

I stained at Hotel La Tuia with my husband and my 3 years old son. We all loved it! The owners are two lovely, friendly and helpful ladies. The decor of the hotel and of the room is very elegant and tasteful. The room was spacious (massive bed!) and very clean. Plenty to chose from for breakfast, from fresh fruits to homemade cakes to scramble eggs, cheese and ham. Personally I loved the position. Just outside porta San Iacopo. Every morning before breakfast I went out for a run on Lucca’s wall! Quite area but one step from the busy Lucca! Highly recommend it!

We had a very great time 3 nights in May. This bed and breakfast is more like a small boutique hotel. It is run by around five woman who are doing a great job. They assist you in any kind of way whatever you need. The breakfast is brilliant. We were sitting in a small garden in the sun and having a fresh orange juice or a delicious prepared scrambled eggs with whatever we like inside. The rooms are very modern. They have brand new windows which cut out totally all noise. We had never been slept so quiet in a place directly downtown. Also the bathrooms are equipped all kind of needed material. We had a small kitchen and a mini bar With some drinks inside. The area is directly downtown. But once you are in, it is totally quiet. And you have a fantastic small garden. It is hard to find any places in Lucca which are not so old. Over here everything is new and very clean. And you can feel that there is a lot of love from older women who run this very nice bed-and-breakfast.

We had a lovely stay here, the room Was spacious and really nice. Very cool building and in a great location, would absolutely stay there again

This is a bed and breakfast, however , they can do bottles of wine in the garden in the afternoon. They can do aperol spritzer in the afternoon. They don't do room service, there's no bar. It is what it says on the tin.....Boutique Bed and Breakfast. The staff , from reception, the breakfast room and the housekeeping staff , are patient, very helpful and very knowledgeable about their city. Its a great place to base yourself.

We took over the entirety of the hotel for five days for family and friends on the occasion of a wedding in Lucca. What a great formula! The rooms were impeccable, and the charming garden was a perfect meeting spot for us before heading out for sightseeing and wedding festivities. It truly felt like our private house in Lucca! Serena and Alexia made us feel absolutely at home; they knew every member of our party and they spared no effort to make our time there a success. I highly recommend this lovely hotel!

This luxury B&B is nice tucked away in a side street 5 min away from St. Michael's Square. I think if you want a peaceful retreat this is a great spot. Its an old mansion completely renovated. Still bas the old charm with beautiful painted ceilings and little bits of pieces around the building that remind you fo the renaissance. Personally our room was not so great not because it was shabby the issue was that was right next to reception. So it felt that we had no privacy. I would say avoid room 1 and 4 if you can . The room as small even if beautiful. But yes get another room except those 2.

A little gem. Serina could not be more helpful. Lovely little courtyards and small but elegantly designed rooms of the type expected at the top end of an Italian city apartment.

Fantastic stay. Rooms were modern and VERY clean. Most comfortable beds and pillows. Rooms were super quiet and the staff were super friendly and helpful. Everything is a very short walk to restaurants and sights.