The 45 best hotels in Greater Palm Springs

We stayed here for the first time this past weekend and will definitely be returning! The property was immaculate and the service was so good. Shout out to Sarah! She was working the restaurant and bar and was so incredibly sweet and attentive. The room was very cozy and intimate. I also loved that it was 21+. Definitely book here if you are looking for a romantic and relaxing getaway.

Hands down the best service one could receive. My wife and I come here at least once a year just because we love it so much. We travel a lot and stay at high end places and nothing beats this place. I would choose this over any other place in Palm Springs and we have stayed at them all. L'Horizon always deliver. Rooms, food, drinks, pool, service all top notch.

Beautiful hotel, especially the Hermann Bungalows. The attention to detail in the rooms is spectacular. We will absolutely stay during our next visit to Palm Springs. Only drawback to mention is the distance to the downtown Palm Springs which is a decent walk but still well worth it.

I really wanted to love this hotel given how nice the property grounds are but had a terrible experience, so bad that I checked out early. I stayed in a pool facing room and didn’t realize that I couldn’t open the curtains bc the room gets so hot and everyone can see right in. The rooms are already poorly lit and being unable to open the curtains really ruined the room. The Wi-Fi doesn’t work. They had a power outage and while that was out of their control how they handled it was poor. We waited nearly two hours to get our breakfast, when we called front desk (3 times) to inquire about status, the manager was clearly annoyed and had an attitude!! We checked out early and all they did was comp breakfast which was already included in our stay. While the pool was lovely, I do not recommend. The value for the price is not worth it.

5 star building with a 3 star service. If the hotel is less than 25% full, you can expect no service at the pool bar for 45 mins at 5pm. For what we paid, we were not expecting to have to ring reception to prompt a staff member to attend the bar. No one picked up, but they did call me back right away apologising for missing my call. 35 dollars for a car valet when the car park is 10 feet away is a laughable insult. If we had paid $200/night then this criticism/feedback would be inapplicable. But for the $750 a night paid, the service was not up to scratch. The surprise free upgrade of the room when we checked in did not make up for the inadequate service. Other than service, the rooms and property is simply wonderful. The pool is perfect. Note to staff: Bow ties are nice but attentive service is more important.

The perfect stay. Attentive staff. Great service. Absolutely beautiful grounds and stunning rooms. We stayed in both the L'Horizon and Herman sides and both were amazing but the Herman side definitely has nicer finishes like furniture, lighting, size, and even toilet paper. We probably used everything the resort has to offer from the breakfast, bar food, jacuzzi, pool, shallow Herman side pool, bocci court, spa, valet parking, complementary bikes, hammocks, and even rooms on both sides. Things to keep in mind: 1) The l'horizon side is less maintained and we had some issues like a faulty bathroom door knob (almost got stuck in the bathroom), greening on the brass finishes, and some cracked paint. (In the images). 2) The restaurant, So•Pa, is only open for dinner. We didn't dine there as it seemed pricey. 3) Breakfast is great! Do yourself a favour and get their pancakes. Their market fruit is the best deal as well. 4) Parking is valet only. A bit pricey at $35/night. 5) The bikes are very casual with no gears or handbrakes. Use for leisure not for getting around. 6) In late April, the patios are not a great deal. It was swarming with flies and mosquitos at most hours of the day. 7) The bathrooms in the L'Horizon side are quite open and you can see outside onto the paths. On the pool facing rooms, it may throw you off. 8) Our room in the Herman side had many mosquitos inside it and I got quite a few bites. I wasn't expecting that from a resort of this quality. Being reasonable there's not much to be done. Just be aware of this. This is the main reason rooms get 4/5.

I’m very overdue leaving this review, but after staying at a similarly marketed boutique resort & spa I must say L’Horizon is by far THE BEST place I’ve ever stayed at — so much so that we make a point to visit every year since we discovered it. The experience, customer service, design, ambiance, rooms, amenities, food & drinks, etc. are unmatched. If you’re reading this, do yourself a favor and stay here but be prepared to be disappointed staying anywhere else. L’Horizon sets the bar so high, bravo to everyone involved making this place what it is — a true gem.

We had a wonderful girl’s getaway at the Kimpton Palm Springs. I had emailed management about getting adjoining rooms and they were impressively quick to respond and accommodate. They also surprised my friend with champagne for her birthday! All in all, would highly recommend. The location was perfect and within walking distance to restaurants and shops

Pet-Friendly Luxury Done Right! We couldn’t have been more delighted with our stay at the Kimpton Rowan during a recent Palm Springs staycation! From the very start, the service exceeded expectations. I had emailed ahead to confirm the pet policy (which seemed almost too good to be true), and Ahmed responded right away with a warm welcome, a complimentary room upgrade, and the reassurance that our IHG membership perks were linked to our stay. Even before we arrived, we knew we were in for a fabulous weekend. Upon check-in, Brian confirmed our upgraded room—complete with a balcony for our pup and a luxurious spa-style bath for us. The thoughtful pet amenities, including a palm tree squeaky toy that our puppy still adores, made the experience extra special. The room itself was immaculate and stylish, with fresh mid-century modern finishes, high ceilings, and an airy, spacious feel. The bathroom was truly spa-like, and the bed was so comfortable it felt like sleeping on a cloud. While we didn’t need housekeeping, every staff member we encountered was friendly and attentive. We carved out time to enjoy the rooftop pool, where the relaxed vibe, plentiful seating, and sweeping mountain views made it a highlight of our trip. Sipping cocktails from the High Bar only added to the magic—our server was fantastic, even if we regret not catching her name. The lobby struck a perfect balance of calm and energy, with a lively downtown buzz just outside the doors and plenty of thoughtful touches throughout the day. Valet and bell services were equally prompt and professional. As our stay came to an end, Ling helped us extend for a late checkout so we could savor one more brunch before hitting the road. She even updated our key cards proactively, saving us a trip back to the desk—a small gesture that spoke volumes about the care and efficiency of the team. A heartfelt thank you to Ahmed and the entire Kimpton Rowan staff for making this such a memorable getaway. We left feeling refreshed, welcomed, and already excited to plan our return!

We had the best, most comfortable stay while visiting Palm Springs for a NICU nursing conference! The rooms were amazing with the most comfortable beds and the best view! The rooftop pool and overall vibe was one we’ll never forget! Special shout out to the valet team for their kindness and being so helpful getting us to and from places! They were the crew that stood out the most specially Allen, Robert and Jessie!

The Kimpton Rowan exceeded every expectation. The property strikes a perfect balance between contemporary luxury and genuine hospitality. From the moment of arrival, the team was attentive, polished, and welcoming, creating an effortless check-in experience. The guest rooms are beautifully designed, immaculately maintained, and thoughtfully appointed for both comfort and productivity.Ahmed Rowan , Assistant Manager, was gracious and accommodating from my check in till I checked out . The rooftop pool and bar offer not only breathtaking views but also a refined atmosphere that sets this hotel apart. Dining experiences on-site were exceptional, with consistently high-quality cuisine and service that was both professional and personable. Every detail—from the overall ambiance to the level of service—reflects a commitment to excellence. The Kimpton Rowan is truly a standout destination, and I look forward to returning. Cio 🇸🇪

This place is my go-to whenever I'm in Palm Springs. You really can't beat the combination of clean, well maintained rooms with great views, the central location where anything you want is within walking distance, the excellent amenities (the roof top pool and bar are the best in town) and of course the staff. From valet to check out, the staff here is just nothing but smiles and aiming to exceed expectations. If I'm in Palm Springs, I'll only ever always stay here. Thank you Rowan!

Extremely Disappointing Experience – Unprofessional Staff and Poor Management I recently stayed at The Kimpton and had one of the most disappointing experiences I’ve ever encountered at a hotel. I called the front desk from my room to ask a simple question about my car, which was parked by the valet. After several attempts, each call was picked up and immediately disconnected. When someone finally answered, the employee (named Ben) spoke in an agitated tone and hung up on me mid-conversation. Surprised, I went down to the lobby to clarify in person. When I politely mentioned that he might have hung up on me by accident, he responded aggressively — both in tone and body language — which was completely uncalled for. I then asked for the manager, Cesar Lopez, who showed no concern at all. Instead of addressing the situation or offering an apology, he kept repeating, “What’s the problem?” as if nothing had happened. Meanwhile, the front desk employee became even more confrontational and visibly angry to the point that it felt threatening. The manager had to tell him multiple times to stop talking. My wife and I were both uncomfortable with how unprofessional and tense the interaction became. As someone who travels often for business and leisure, I’ve stayed at many hotels and have never experienced this kind of rude, aggressive behavior—especially from staff in a hospitality setting. It’s clear there’s a serious lack of professionalism and accountability at this property. I hope upper management takes this feedback seriously and addresses the issue, because this level of customer service is completely unacceptable for a brand like Kimpton.

Consistently Great Customer Service: from check in, pool area, bartenders, restaurants, the atmosphere in general, quietness in rooms, VIP treatment to me and everyone. Valet attendants were great too with warm greetings. Thank you for the wonderful time.

I’ve been in love with The Colony Palms for years. They are consistent for sure. Over the years not much has changed. They serve champagne while checking you in. The lobby always smells amazing. They walk you to your bungalow. The pool and poolside along with restaurant and bar is Palm Springs contemporary / chic. Yes, it’s still a tad bit pricey and they charge for everything. Yes, this includes the parking. Why do I keep coming back? It’s an adult only property. This for me is the best part. No minors allowed. The cocktails are always on point. Limited beer selection. Small food menu, they stop serving poolside at 3PM and they DO NOT HAVE ROOM SERVICE. (Bummer) You’ve been warned. - LOL - Enjoy your summer…..

We wanted to go on a short weekend trip and chose this hotel. The room was good and the window faced the street. We were missing the second layer of our curtain and asked for a thin sheet. Instead we came back to it pinene to the wall. The grounds are pretty. The pool is smaller than others but good service. It was good. Not sure if go back to this exact hotel though.

Just got back from a birthday weekend (Sunday-Tuesday) stay through Amex's fine hotel program. The common areas of the hotel are absolutely beautifully decorated. All of the staff we encountered were friendly and helpful. The property is in a perfect location with easy access to downtown. Our first night, we were getting into bed when we found dried blood spots on the sheets, we called the front desk and they came to take pictures and brought new bedding, he was apologetic and i understand these things happen. I was most looking forward to our afternoon massage. I love spas and have been to quite a few over the years.. The spa was extremely disappointing, there were no amenities (no steam, no sauna in the spa) the robes were thin and very small, with only one size of slippers. Unfortunately neither of these fit my husband. In the waiting room, there was only room temp water bottles, no tea, no snacks. I booked a 60 minute deep tissue arnica massage. During the treatment my masseuse kept moving around, and like would rub for a minute or two then pause to fiddle around with something, it was distracting. I booked an add on (15 minutes) to have a longer foot massage but she thought it was a scalp treatment, so when it came to that part of the massage, she poured oil on my scalp, I reminded her that I booked an extra foot massage, she said I was wrong, only to admit a couple minutes later that she confused me with another client.. she then went to get supplies, then gave me a foot scrub instead of a longer foot massage, all these mishaps and we still ended exactly on time (75 minutes), I wasn't really sure what to say, straight after the massage you sign the receipt for the charge of service plus 20% tip. I don't believe that the spa or the service was worth the $500 I paid. If you're a spa person this one is a big skip for me.

Everything was picture perfect. From the views, to the service, to the atmosphere. I could've stayed there forever. The food and drinks at the restaurant were all delicious. Love their emphasis on healthier choices/farm to table. Every view from the property was just gorgeous, couldn't help but feel relaxed and at a peace.

I must say!! This place is amazing. I truly appreciate the great service I experienced with the staff. I have celebrated my birthday here twice and will continue to stay here. Deanna was the absolute so best!!! Made sure me and all my guest felt comfortable and made special accommodations for us. Bianca from the Restaurant- she was amazing. There was 16 of us and made sure we were all taking care of. Made sure we all had drinks and made sure we were all good. With her bubbly personality made us feel so welcomed and special. Thank you Bianca for your amazing service we truly appreciate you. Thank you Colony Palms

Extremely Disappointed - Overcharged and Lack of Proper Service. We had high hopes for our stay, especially since this was meant to be our honeymoon. We even called and emailed ahead to let the hotel know, hoping for a special touch or at the very least a warm acknowledgment. Unfortunately, when we arrived, there were no notes on file—our call/email had clearly been disregarded. Things only got worse from there. We were overcharged multiple times during and after our stay, and when we brought it to the staff’s attention, we were assured it would be corrected. Instead of seeing a refund, we were charged even more. Each attempt to resolve the issue seemed to result in a new billing error. It felt like no one really knew what was going on, and we were constantly chasing answers. The Colony Palm stated it was a "staffing error". Yet the staffing error continued to occur. Again, the trip was pre-paid, so we were confused by the multiple room rate charges. Receiving a refund has been difficult, we are currently three weeks post our stay and no solution. We will note that the restaurant and pool staff were great. The Front Office service and staff are the problems. If you stay here, please keep an eye out for your hotel invoice/balance.

We were excited to try this hotel based on the reviews. Tl;dr - it was okay but we likely won't go back. For the price, there are nicer options - perhaps with a trade-off on walkability. This is definitely not a 4 star hotel and I'm shocked that AMEX classified this as a Fine Hotel and Resort. Rooms - 2/5 - The bed was comfortable enough and I liked the Le Labo products - The furniture was cheap and the room was not in good condition - there were scuff marks on the walls, scratches on the door etc. - The bathroom was not great - the walls were not skim coated before the wallpaper was applied so the wallpaper was uneven and the seams were showing. The sconces were hung entirely too high. The shower had really dirty grout and some cracks in the tile. - As others have noted, the rooms are quite dark Pool - 4/5 - The pool was nice and calm since it's adults only - Pool itself was nice enough - hot tub was a little dingy. Location - 5/5 - Very close to DT Palm Springs and walkable to plenty of restaurants Parking - 3/5 - They require valet only. I get if it's in a congested city and / or it's a 5 star hotel - neither of which is the case here. - I will say they brought the car around very quickly when we called for it. Food - 2/5 - Brunch - was decent. I got the crab cake benedict one day and found a crab claw shell in my crab cake. Also - the brunch menu does not have many lighter options on it and it's the only menu available up to 3PM on weekends. Would be great to be able to get a sandwich or a salad on a hot day by the pool instead of chicken and waffles or crab cakes. - Lunch - we had the club and the shrimp tacos. The club and the fries were great. The shrimp in the tacos were undercooked and really off-putting - I couldn't eat much of it. - Dinner - the menu looked great. The appetizers we had all missed the mark - caesar salad was all anchovy and barely any parmesan or dressing, beef tartare tasted like French's yellow mustard and the focaccia was okay. The entrees were better - we had the lamb and the beef wellington which were good but they came with tiny little garnishes as sides. For the price, I was expecting better.

The Sparrows Lodge has a calming, earthy vibe from the boho bedding to the rock and tile shower. The exterior featured lush plants, charming seating areas, and water fountains. The eclectic art collection in The Barn and around the property made for a fun visual experience.

Photos don’t do this place justice! This hotel felt way more luxe than I expected, leaning more towards the mid century Palm Springs vibe vs. the kitschy. Some highlights: welcome drinks, pool and jacuzzi open late, views of the mountains from the pool, s’mores kits to use by the fire at night, comfortable bed, delicious dinner at the hotel restaurant with great ambiance, simple breakfast with all the essentials (English muffins, fruit, yogurt + granola), close to main part of town. I’d definitely stay here again and would recommend it.

Sparrows Lodge has become my favorite place to stay in Palm Springs. The people that work there especially Josie are one of the things that make Sparrows Lodge so special and the food is amazing. It can be completely booked up yet it never feels crowded. I can’t say enough about this place. You will not be disappointed.

Loved this spot! Super quaint vibe, friendly staff, great location. Clean rooms with private outdoor areas. Food was great, although we did not fully explore the menu offerings (just appetizers and desserts, both of which were fantastic). It's easy to see why Sparrow's Lodge has been awarded a MICHELIN. Hope to return one day!

Outstanding is the best description for our stay at Sparrows Lodge. The location, the pool, the barn, our room - we loved it. We stayed for 2 nights in a garden room. It had a king bed, a walk-in-shower and a little patio in the back. With temperatures over 110 degrees we were especially thankful for the AC. One if the two nights we ate at the Barn - delicious! We loved the smores at the open fire afterwards(our first time!). And the breakfast had a great variety(fresh fruit, yoghurt, bagels). But the highlight was the pool. Because it was so hot, the staff brought cold towels and a refreshing drink in the afternoon. Overall it was the perfect stay for us. Thank you!

A tranquil, romantic setting, gorgeous pool, firepits, lovely outdoor seating - this visit was a joy. The staff is terrific - attentive and friendly (no, not overly so!). Mornings outside with a delicious continental breakfast - a great start to the day. Our dinner - seafood for both of us under the trees - just great. Highly recommend Sparrow's.

My partner and I had exceptional massages from Sarah and Richard. It was a beautiful setting and while we did not stay at the property, we plan to in the future.

Obsoletely authentic interior and exterior. Amazing landscaping. Not a topical place for Palm Springs because it is built I. Two historic original houses. One Mediterranean and another Moroccan style houses. What was weird for me the staff were nice but there was not enthusiastic at all. Just performing their job. Please save that beautiful setting hire more staff and make that space active

There are so many mosquitoes in the hotel! But there was no anti-mosquito measures, and there was no in the room. There was only a bottle of spray at the front desk. I was bitten dozens of bags all over my body. I was very angry! The price is expensive but there is no hot spring. The room has a odor and it smells bad. We can't stay at all, which eventually led to us being forced to change the hotel temporarily. However, there is no refund. I understand that the hotel has relevant cancellation and refund policies, but in such a bad environment, at least the hotel should do something for the guests, but they did nothing! Very not recommended here, it is expensive and the environment is very poor!

We have been fortunate enough to experience a lot of higher end hotels and resorts around the world, but nothing has come close to our experience at the Korakia. The place felt original, historic, relaxing, and modern all in one. Every detail was well thought out with the guest experience in mind. I picked up a book in our room to read during our stay (how cool) called, "unreasonable hospitality" and every piece of wisdom I read in that book was already meticulously applied to this place. We have visited Palm Springs numerous times and our stay here gave us a whole new perspective of the desert. We left feeling refreshed and inspired. Whoever made this place should be very proud, we were blown away. Also, if you haven't already, check out their sister property, hotel joaquin, if you're looking for beach vibes—another favorite of ours. We can't wait to come back.

Spanish- and Moroccan-inspired property with charming clusters of bungalows, ranging from simple bedrooms with private baths to larger houses like the Orchard House, complete with its own orchard. The grounds are thoughtfully designed with two inviting pools and plenty of cozy nooks for lounging, reading, or quiet time. It’s the perfect place to relax, practice yoga, and escape the hustle and bustle of the city. The staff are warm, friendly, and accommodating, making the experience even more special.

I arrived at the hotel after a three-hour drive from LA. I was so tired I wanted to sleep, but the room was so horrible I couldn't sleep. There were so many bugs. Even my bag, which I briefly left on the desk, had bugs in it, and there were all kinds of bugs on the floor. Our honeymoon night was truly horrible. I dragged myself back to LA, exhausted. I completely wasted my time and money on gas. They said we’ll refund. Agoda sent a cancellation request to hotel, but the hotel hasn't responded.

I’ve never been in a more romantic, sexy, secluded, and well run property. Perfect for wedding, anniversaries, etc. we rented out one whole side for our anniversary. Best time ever. The staff makes it special every time.

This place is great if you appreciate the vintage vibe. If you're looking for a modern hotel this is not it. Room was comfortable, the stone fireplace was awesome. The bedding was nice.

We recently had our wedding at the Parker Palm Springs in September, and words truly can’t express how magical the entire experience was. The Parker is everything you dream Palm Springs to be—elegant, lush, stylish, and effortlessly chic. It completely took our breath away from the moment we arrived, and somehow, it still managed to exceed every expectation we had. We hosted our celebration across all three of the property’s stunning lawns, and each space felt like it was pulled from the pages of a magazine. The gardens are meticulously maintained, the atmosphere is romantic and timeless, and every corner of the property offers something uniquely beautiful. The flow between the ceremony, cocktail hour, and reception felt seamless, and the natural beauty of the grounds created a setting that was both intimate and unforgettable. But what truly made our wedding weekend extraordinary were the people. Randy and Samantha were nothing short of incredible. They were warm, accommodating, professional, and completely dedicated to making our dream day a reality. From the very beginning, they supported every idea and made it a reality—making our wedding day an absolute dream. Their attention to detail and calm expertise made the planning process easy, and their kindness and care on the day-of made it all feel so personal. We’ll never forget it. We cannot recommend the Parker highly enough to anyone considering getting married in Palm Springs. The venue is pure magic, and the staff at the Parker go above and beyond in every way. It’s more than just a wedding venue; it’s an experience, a feeling, and a memory you’ll treasure for the rest of your life. We’re already looking to visit again for future anniversaries!

We had the most incredible experience hosting our wedding weekend at Parker Palm Springs! From the very beginning, Randy and Samantha were an absolute dream to work with—professional, responsive, and so thoughtful every step of the way. They truly went above and beyond to make sure everything was perfect, from our first venue walk-through to the tasting and the big weekend itself. Every detail felt intentional, and they always found ways to surprise us with little touches that made us feel extra special. The Parker’s unique atmosphere and impeccable service created the perfect backdrop for our celebration, and our guests couldn’t stop raving about the experience. We’re so grateful to Randy, Samantha, and the entire team for helping us create a weekend we’ll never forget.

Stayed here for a weekend — beautiful hotel with exceptionally friendly and attentive staff. The grounds and landscaping truly felt like a desert oasis, and the pools were perfect for lounging. The only small hiccup was a missed birthday accommodation I had requested for my girlfriend. The front desk was kind in acknowledging it, but unfortunately it never made it to the room. Not a big deal, but worth mentioning so it can be improved for future guests.

I cannot say enough about the Parker Palm Springs. It had me at the incredible images online of the mid-century vibe of the refurbished original holiday Inn of California and the Gene Autry estate . The fact that they have the concierge extraordinaire : Chris Morano Who carefully curated our itinerary was over the top above average made me stay. The well crafted design, attention to detail, impeccable personal service and an incredibly beautiful poolside room were anll exceptional. I rarely go back to the same destination, but I will be back at the park someday. Oh, and did I mention the spa?

The property is magnificent as well as the staff (the pictures do not do the property justice!) Tatiana went above and beyond to ensure our bachelorette weekend was perfect, down to the smallest details. She is extremely knowledgeable about wine, food and the full history of the truly unique hotel. She made our weekend unforgettable and magical!

On October 6th, 2025 my experience with this spa ended before it even began, solely based on the unacceptable presentation and sanitation standards at the front desk. If I got their name right, Alyccia. The first impression is everything in a service focused on wellness and cleanliness, and this was truly disturbing. The front desk attendant's appearance was unprofessional and concerning. Their long hair was visibly messy, no uniform and more critically, they had an uncovered, visible sores on both lips. In any setting- but especially in a spa environment- seeing a staff member with an exposed, visible sign of illness or irritation who is handling guest intake and appointments is alarming and immediately raises major concerns about cross-contamination and health standards. The fact that the individual was not wearing any form of protective covering or mask compounded this concern significantly. Furthermore, I was highly uneasy and wanted to wash my hands immediately after the interaction, yet there was no hand sanitizer or visible sanitization station available for guests. This omission, combined with the alarming lack of basic personal hygiene from the greeter, speaks to a fundamental failure in management and operational ethics. The general lack of professional conduct and presentation was evident. This experience was frankly disgusting and made me feel concerned about the cleanliness of the entire facility. I certainly will not be returning, and I strongly urge owners to immediately review their staff training on personal hygiene, especially to Alyccia at PSYC, presentation standards, and required sanitation protocols for customer-facing roles.

Review for Missly Coronel – Parker Palm Springs Missly Coronel is an absolute rock star. As the private event coordinator at the Parker Palm Springs, she went above and beyond to make our son’s rehearsal dinner unforgettable. Every detail was spot-on—the atmosphere, the service, the timing—flawless. But what really stood out was her heart. When she learned we wanted to show a surprise video to our guests, she didn’t just “make it work”—she literally brought her own kids’ TV from home so we could share it. Who does that? That kind of thoughtfulness and commitment to her guests is rare. Missly didn’t just manage an event—she made it personal, memorable, and absolutely perfect. If you’re planning an event at the Parker, ask for Missly. You’ll be in the best hands imaginable.

We had a really lovely experience at the Ace Hotel Palm Springs! We loved our room and the hotel's facilities. The gym was much nicer than most hotel gyms I've used in the past, and there are multiple pools, so we were able to escape the crowds. The food and drinks were also really great, and the staff was friendly and helpful! My only issue was with billing. I ended up getting double charged for something, when I called to have the hotel correct it they said they would, but I ended up having to call again because the correction hadn't worked. It was relatively easy to call and explain what had happened and get it fixed (even though I had to call twice) however I'd recommend double checking all your credit card statements after checking out! Clearly there's something wrong with their system. Hoping they can get it fixed soon, we definitely want to come back!

Terrible, terrible hotel. Looks nice, but is truly awful. Firstly, the staff, grumpy on the front desk, unwilling to help with basic requests. Firstly saying I checked in on the wrong day. I hadn't, they couldn't read their own bookings. Secondly, the frankly terrible music by the pool, a "DJ" playing dreadful house music all day, not only is it dated, this place is not Ibiza, turn it down or even better OFF. Thirdly, on arriving a group of adults were drinking whiskey from a bottle in reception. Really sets the tone, hotel didn't care. Room wasn't ready past check in time either, so we were moved into a suite with no bed for our daughter. She had to sleeping on a knackered old roll bed with a mattress less than an inch thick. To add insult to injury, these fools charged me TWICE for the same room, I've emailed with a vein hope they might refund me, but realistically I am doing a charge back as they were so rude when I was there. And let me finish on the front desk, there were no towels by the pool. I called 3 times, then eventually walked to the front desk to ask for some. The lady on the desk took GREAT offence to me asking for towels 3 times over TWO HOURS and told me it wasn't her problem. Well, I guess it is, here's my review of you. They also accused me of smoking in the room! i've never smoked in my life and there was a three year old in the room. UNACCEPTABLE Truly terrible hotel. There are better options within 500 yards on the same street. Avoid.

We had a wonderful stay at the Ace Hotel & Swim Club. It’s a thoughtfully designed and beautifully located property. We especially loved that it’s pet friendly (our travel crates even fit perfectly under the desk), the dog park, and our cozy room with a patio and fireplace. Highlights: the lovely pool and hot tub, stark desert views, EV-friendly outlets, floaties in the pool, coconut water in the minibar, and that stylish commune blanket I wish I’d bought. The King’s Highway café was another highlight. The espresso drinks were excellent, and Sunny deserves a standing ovation for her warmth and enthusiasm. The Amigo Room’s refreshed look and liquor selection were fantastic too—chips, guac, and fries all hit the spot. A few things kept this from being a full five stars: nighttime safety concerns at the back of the property, weak shower pressure, stained coasters, and limited vegan options. There was also some confusion around drink ingredients (honey vs. simple syrup) that left us uneasy. Overall, though, the vibe, design, and setting are exceptional. With a few refinements in hospitality and vegan offerings, this could easily become an unforgettable stay. 🌴💫

We always love our stays at the Ace Hotel Palm Springs. The team’s laid-back, friendly energy makes every visit feel effortless and genuine. The property has a wonderful atmosphere, from the stylish yet comfortable rooms to the inviting pool and beautifully grounds. The food is consistently great, and the occasional live DJs and music experiences add such a fun, creative touch that perfectly captures the Palm Springs vibe. You can truly unwind here while still feeling inspired and connected to the local culture. A fantastic place to relax, recharge, and enjoy the desert in full bloom. 🌸

We came to the Ace for a quick, romantic weekend getaway and despite the summer heat, we had such a great time! Stayed at the hotel for most of the weekend. Loved spending the day by the pool in our cabana (totally worth it), and the service throughout was excellent. We had great meals at the diner, and check-in and check-out with Marty was especially lovely...he was so friendly and welcoming! He even checked on us at the cabana, which was such a sweet touch. We will definitely be back!

The Ace Hotel Palm Springs is such a vibe! The atmosphere is laid-back, stylish, and full of energy without ever feeling over the top. The pool scene is amazing, the music is always on point, and the whole property has this cool desert charm that makes you feel instantly relaxed. The rooms are thoughtfully designed and super comfortable, and the staff is welcoming and friendly. It’s the perfect mix of fun and relaxation—definitely one of my favorite Palm Springs getaways!

We loved our 2 night stay at the Ace Hotel this past weekend. Staff was friendly and the pool + food + drinks were great. The music at the pool can be on the louder side (and stays loud until around 10pm), so if you're looking for quiet relaxation this might not be it, but we didn't mind. Would definitely return!

Casa Cody is one of the best small hotels I’ve ever experienced! The elegant rooms are beautifully and tastefully decorated. Luxurious linens, Aesop products, and thoughtful furnishings add to the luxury feel. But, it’s the staff that makes everything special. They are all attentive, smiling, and always eager to please. The location is walking distance to downtown PS. I’ll definitely stay there again.

My wife and I really enjoyed Casa Cody. We were looking for somewhere to relax and unwind, but that was walking distance to restaurants and things to do. Casa Cody hit the mark perfectly. The hotel is really quiet and serene, it was very easy to just sit by the pool for a few hours and not be disturbed.

We had such a fabulous time staying at Casa Cody. So serene and delightful. We stayed about 3 days and were thrilled to be accommodated at a half day rate for the last day as our train left later in the evening! Antonio, Edwin, and the entire staff were amazing and we enjoyed everything about the cottage we stayed in. Can’t wait to come back!!

Absolute gem! Charm galore with history to enchant you. Mackenzie the pool attendant was just outstanding and always had a smile on her face. She made me a coke float at my request which was a testament to serving the guests. Seriously, put root beer and coke floats on your menu. As a former hotel manager, the ROI is so worth it. We will be back!

Boo and I come to the desert a couple times of year, recently it's been Airbnbs in Landers but we've had a couple good low season stays in Palm Springs proper since the pandemic and thought we'd keep it going at Casa Cody, another redone pool/motel/casita combo a la Sparrows and Villa Royale. You can't argue with the location which is so central they have a part of the original whitewater irrigation ditch running through the grounds. We stayed in a single casita, it was small but the period detail was very well maintained and there was a small enclosed back patio with a ceramic tub. The pool vibes were great, no complaints from my hard to please other half though the food is just ok not amazing. The individual workers ranged from outstanding to indifferent, a familiar palm springs blend. But again, few complaints from my partner so well done there. They have parking but it's not guaranteed. I had to park around the corner after getting back at 10 pm on a Saturday then had to schlep my bags half a block during the morning check out. It was a great off season stay, not sure I'd pay what it costs during the season. Oh also they allow kids here, just a heads up because similar spots in this area do not. We brought our dog, so, who are we to talk.

Was the cutest place to stay! So unique and quaint. Service was amazing. Obsessed with the cute green tiles and decor! Location is perfect for staying near the scene in Palm Springs

We had an awful experience here with the service and the room at this hotel. We came while they were having an event and despite having quiet hours starting at 10PM, they let 3rd party contractors scream and construct event setups until 2am. We called the front that they’re yelling and running power tools with spot lights right outside our hotel window next to our bed and the staff told us there was nothing they could do and we’d need to endure it. But isn’t it your property? Don’t you control what happens on your property? Once the contractors left at 2am we had to go outside and unplug their work lights they left on. The hotel staff were no where to be seen. Absolutely unacceptable

I spent this past weekend at the Avalon for a quick getaway. The location could not be better and was 2 blocks from Downtown Palm Springs. I had a regular hotel room and it was fine and had everything I needed. However, the fridge was not turned on and we had to have maintenance come to check it out because it seemed broken at first. The pools were my favorite part of the property and were the best way to spend our time. I did not know there was construction until I checked in, so it was a bit annoying to have to leave the property and walk outside on the sidewalk in order to access 2 of the 3 pools that were open. We started our first morning at the family friendly pool and we had to leave to head to the main pool because there were no waiters to take our order. We waited over 20 minutes and when we arrived to the main pool, there were no waiters there either, so we had to walk to the restaurant and place our order there. However, once the waiters did appear, they were very attentive and friendly. The food, while expensive, was completely worth the price and my favorite part of the trip. The issues I experienced were minor, and I would stay here again, possibly in a bungalow, which is more accessible to the pools.

I was able to check in early. The front desk staff was friendly. The room was cute and clean. Parking was close to my room which is convenient. I went to the pool and a server greeted me promptly. He was very attentive and polite. The happy hour prices were amazing! The $5 waffle fries were still a full portion. The seasoning on them is amazing. They were cooked perfectly. My drink was delicious and very balanced. Each pool had a full ice water station nearby. The music was pleasant and at a great volume. The vibes were so peaceful! I definitely will be returning!

A Fantastic Getaway at Hotel Avalon My recent stay at the Hotel Avalon was nothing short of wonderful. The highlight for us was definitely the multiple pools. We spent most of our days relaxing poolside and enjoying the fantastic service (I recommend the adult only pool with the view of the San Jacinto peaks). The entire staff was incredibly hospitable, but a special shout-out goes to Elroy, Bryan, and Christina, who we got to know by name. Their service made our time even more enjoyable. And let's talk about the food and drinks! The smash burger, which also came in slider form, was packed with flavor and was the best thing on the menu. I also highly recommend the garden cooler, a refreshing cucumber gin mix perfect for a hot day. The hotel's location is another huge plus. It's just a short walk to the main strip, which made it easy to explore the area. We also loved that it's located near the Historical Tennis Club neighborhood, where we admired the beautiful mid-century architecture that Palm Springs is famous for. The Architecture Museum is also close by, and I highly recommend visiting on a Thursday when admission is free. With so much to see and do both at the hotel and in the surrounding area, we'd come back again in a heartbeat. It was the perfect place for a relaxing and fun vacation. Clean rooms, great food & location.

The difference between an asylum and the room I had might be a window. Other than that, I truly don't understand the positive reviews. Our hot water wasn't working but fortunately it wasn't ice cold so I just dealt with it because it was hot. The walls were extremely thin and the doors poorly sealed, which meant there was no peace or quiet during the day. All I could hear were nonstop cicadas, and it drove me crazy. The staff were polite and the service was fine, but they would not change my room after my complaints. For that reason, I am giving 3 stars. I would not stay here again and recommend looking elsewhere.

First, I want to share that the staff was incredible. My review has nothing to do with the staff. That said, this is not at all what the pictures reflect on their website. I was so disappointed when we arrived at this hotel. The room was dirty, it smelled and it was very old. They put newer furniture in there to try and modernized it, but they just put lipstick on a pig...at the end of the day it was still a pig. The walls and ceilings were very thin...we heard the people upstairs from us as if they were in the room with us, the staff walked outside pushing laundry and garbage carts at all hours...we did not once get a good night sleep the entire 3 days. I kept finding bugs walking across the floor...it was just gross. The parking is horrendous and the hotel itself is not clearly marked so finding it at night proved to be quite difficult. They fitness center lacked luster and again isn't was is presented on the website. Please beware before booking here...and if you do, please don't have high expectations based on what you see online...if you don't expect too much, you'll be fine.

We WERE going to stay here in two weeks for our annual family trip. Got a text that one of their pools is closed for construction which immediately set off alarms. I called and the front desk confirmed that there will be active construction during our stay, noise and all. They did say we can walk over to the sister property but how is that relaxing with construction noise right next door? Had to cancel, such a bummer that this hotel decided to do this in summer and not in winter.

This would have been a five star until my last hour on the property. I’ve stay so many times in the past when it was the Vicroy and Avalon. I was relaxing at the pool and was asked to leave the property by 4PM. Honestly, very disturbed by this as I was truly enjoying quiet relaxing my time. Not even sure what to say. Really deeply disturbed is the only way I will be feeling when I return home.

Had a great stay at Hotel Arrive in Palm Springs. The place was clean, the pool was perfect, and the food options were solid. What really made the experience stand out, though, was the staff. Paul, Jesse, and the bartender (she was amazing) were all incredibly welcoming and kind. Felt taken care of the whole time. Easy 5 stars.

I chose this hotel to stay and enjoy the pool and swim, so I appreciated that it is advertised as adults only. I did enjoy the pool, and they even had a few floaties for guests to use (free). There is also a large jacuzzi, which I used later as it got cooler. The room was just ok. It was cute and spacious, however, the small refrigerator in the room was already full of drinks, that I didn't want. There was also a big basket of candy that I didn't want on top of the refrigerator. I put it on the floor, so I wouldn't have to look at it. Room 106, where I stayed, was right by the parking lot. The only windows in the room were up high, so you can't really see out, except out of the glass door. I didn't really feel very safe with a glass door, especially on the ground floor, right next to the parking lot. A couple of other negatives about the room were, there is no closet, no full length mirror, and no iron. There was a nice flat screen tv on the wall, but when I tried to turn it on, either it didn't work or the remote didn't work, but at 10:00 at night, I wasn't going to start calling around to try to figure it out. Good thing I brought my tablet. Overall, ok place. I don't know if I would stay there again.

Arrive Palm Springs is undeniably beautiful. The pool is absolutely stunning and a wonderful place to lounge, and the rooms are very nicely designed with great attention to detail. However, there are some significant drawbacks. The rooms are a little small, and there's no coffee maker in the room—the only option for coffee required us to walk outside onto the street to visit the coffee shop next door, which was inconvenient. Unfortunately, the service really let this property down. Check-in at the bar was one of the least welcoming experiences we've had at a hotel—the bartender seemed genuinely annoyed that he had to help us. This wasn't an isolated incident; throughout our stay, staff members seemed bothered whenever we asked for anything. It's such a shame because the hotel itself is gorgeous. The design and aesthetics are top-notch, but the lackluster service really detracted from what could have been a wonderful experience. We wanted to love this place, but the staff's attitude made it difficult to enjoy our stay to the fullest.

Everything was great—except the service. There was one staff member who really made our trip disappointing. While we were at the pool all day, he made a clear effort not to check on our group, even though he was attentive to others around us. He was dismissive and acted like every request was a huge inconvenience. I get that service work can be exhausting—but if you’re unhappy in your role, maybe it’s time to consider something else. For the amount of money we spent, I expected much better treatment. To top it off, at the end of our stay we discovered someone had gone through our car. When we politely asked about the security cameras, this same staff member acted like we were causing a major scene just for asking. The whole interaction was bizarre and disappointing. I didn’t catch his name, but he wore a backwards hat, had salt-and-pepper scruff, and a lot of attitude. I hope management is able to either support him in improving—or find someone more suited for the role. Sincerely, Tan(from the sun)—but disappointed.

⭐️⭐️⭐️⭐️⭐️ Stylish, fun, and a little irresistible. Sleek rooms, lively pool vibes, and cozy fire pits—perfect for a romantic getaway with my honey. The Aloe margaritas were fantastic with chareau and the wedge salad with the thick cut bacon chunks were delicious. Attached next door was the Cartel coffee shop, a local favorite in Arizona.

We had a wonderful stay last week and will absolutely coming back. Rooms are very stylish and look new, staff is friendly and attentive, and the food is excellent. It was ideal for a restful and relaxing vacation in the pool to recharge - always peaceful and chill. 10/10

This place was adorably decorated and clean. The staff was kind, and I received an unexpected upgrade due to clearly being injured with a leg brace, so I did not have to walk up stairs with that beast on. Pleasantly surprised. The food was okay, seemed overpriced for what it was, but that is the cost of convenience. Food did come out quickly, though. The room was quiet and comfortable. The only thing I saw that needed some TLC was the shower, there are zero shelves or space for anything you might want to bring in there. The shower head looked dirty, but surface-level. Walking distance to many places.

Best place to stay in Palm Springs if you like quiet and serenity. It is over 21 only and it is quiet during the day around the pool. The staff is fantastic and friendly. The free breakfast with the room is really good. Just an FYI, no TVs in the room. There is no partying at night and you will sleep soundly on the great mattress. You can still drink as they have a full bar, just don’t make a lot of noise. The pool area is top notch and the pool is cooled for the hot season months. It was 105 F, but we were able to cool down all day in the pool. In 2018 it was named one of the 100 best hotels in the world by a leading travel magazine. A+++++++

We absolutely loved the decor and the hospitality. Everybody was so nice and welcoming. Every encounter and interaction was pleasurable even with the room service people. There is such a attention to detail at this hotel. You can tell the owners really want to have a welcoming beautiful environment. And they have fully succeeded. We loved the pool side service so we didn't have to get up and get our cocktails. We will return thank you holiday house.

My wife and I stayed on a Sunday & Monday. It was a great little break for us. When we checked in we were greeted by Israel who was so friendly and charming. He made us complimentary drinks and we started our stay. The entire team at H/H were all very friendly and helpful. Great place to stay we highly recommend Holiday House.

Our stay at Holiday House was a truly amazing getaway. The moment we arrived, we were met with exceptional service, starting with Tom who was wonderfully accommodating. Our room, number 7, was a plush, art-filled sanctuary, complete with a cloud-like bed and a well-stocked bar cart. Beyond the room, the thoughtful amenities—including an ice cream cart, outdoor shower, and cruiser bikes—made the experience extra special. The food was a standout, from the stunning breakfast spread to the best-fried chicken dinner we've ever had. We also loved socializing with other guests at the bar. The entire team, led by the professional and fun GM, Christopher (a Level 3 Sommelier!), along with Scott, Amanda, Izzy, and Andy, made our stay unforgettable. With a perfect pool area and beautiful grounds, this is a destination in itself.

This was a surprise. I was booked at a nearby chain hotel for a conference and ended up having an issue with that reservation, so I found Holiday House simply by searching for something nearby. I am so glad that I ended up here - what a great experience with a terrific staff. Quaint hotel with chic rooms and amazing amenities. I enjoyed my quiet time in the room, on the wonderful balcony overlooking the pool and the nearby mountains, and spending time around the pool and pantry area. Just a wonderful stay and I will absolutely book here again on my next trip to Palm Springs. Highly recommend!

We had a wonderful long weekend at Holiday House. The atmosphere was calm and relaxing, and the chilled pool was the highlight of our stay. The staff was warm, friendly, and accommodating, and we enjoyed exploring the neighborhood on the complimentary bikes. The staff comes around frequently with cold towels and fruit, which was a lovely poolside treat. What stood out most was the tranquil environment—it was refreshing to see guests quietly reading or enjoying the pool. As a dog owner, I also appreciated how easy and welcoming the property was. The location is ideal and very walkable. My husband enjoyed it so much that we are already planning a return visit. Highly recommend!

Stayed here for my birthday. Location is great. The food and drinks were awesome. We had "the Big room" and it was indeed big. The bed was nice and comfy and I enjoyed using the tub. The AC was cold and the pool was nice. It is a no kids hotel and it was great. Definitely recommend.

Amazing service and a beautiful atmosphere. Bri was so welcoming and helpful when we arrived. She let us know about all the amenities available to us, and was so accommodating with request and questions. The pool area was gorgeous, clean, and relaxing. They have a wonderful selections of wine and rose on the drink menu, and the complimentary snack bar open all day was really convenient for our busy travel schedule. Truly cannot recommend this place enough, we will definitely be making this a regular stop when in palm desert.

We enjoyed a wonderful long girl’s weekend stay at Fleur Noir Hotel and we definitely plan to stay again! The room was nice and large and included a little kitchenette area with a coffee maker and mini fridge. The beds, pillows and bedding were very comfy! The rooms temp was perfect for sleeping. The pool temp is perfect and the hotel provided pool noodles to enjoy a very relaxing time in the pool + cute flamingo floats for your glass of rose. The pool area was never too busy - there was ample seating and access to umbrellas. The hotel provides enough amenities to make the stay pleasant - little breakfast items, coffee, juice, bubble water, etc. The bar features rose all day plus other canned cocktails and hard seltzers. The ambiance of the hotel is great too! Cute design touches, outdoor fireplace, games, and soft French music playing. They also offer free bike rental for guests and we had a great time biking in Old Las Palmas. The location is great - near tons of restaurants and shops within walking distance and a short Lyft ride from everything we wanted to do. As other reviewers shared, the most exceptional part of our stay was the staff. Bri was so helpful and kind. We will definitely be back!

Just spent a weekend here. I cannot express enough how relaxing and perfect it was. The rooms are adorable, there is wonderful food within walking distance, the prices are great. We spent all day every day by the pool basically and it was exactly what we needed. And the most important thing, the employees and the service, absolutely stellar here. Brie and Dee especially, the two employees we had the most interactions with during our stay.

Had a fantastic experience here and will definitely be back,‘and referring friends. Total downtown Palm Springs hidden gem. Such a cool vibe here, and the staff is fantastic; what a nice, friendly group of employees we met..special shout out to Bri for making our experience so warm and welcoming. You really can’t beat the location.

It's a clean and lovely hotel, feels well maintained and staff if friendly, but... maybe too clean? There were smells of cleaning products and "bleach" smells right when I entered the room, lasted all day, even if I left the A/C & fan on all day and left the room, came back that night and the smell is still there which was really uncomfortable. Honestly I think a bigger sized boutique hotel would be better, wifi is also really crappy as of September 2025

The good: This place has so much potential. I've stayed in at least 10 boutique hotels in Palm Springs over the years and this one ranks at the top in overall esthetic. The rooms are cool and match the rest of the property. The pool area isn't big but it wasn't crowded so it was fine. There is a kitchen next to the lobby that has complimentary snacks and sparkling water. The location is decent and short driving distance to downtown. They also let us check out at 12pm which gave us some extra time at the pool. The not-so-good: When I arrive I couldn't get in the gate because I never got a text message with all the info I needed that I was supposed to get. I called the front desk for the code to get in. Once I got in the gate I had no idea where to go to check in. The girl working the desk seemed annoyed and acted like it was my fault for not getting the text with the info I needed. She warmed up after a little bit and was kind helpful after getting checked in. The bed was terrible. It made awful noises every time we moved. We didn't sleep really at all. All this to find out the next morning that the supports under the bed were broken causing all the noise. The employees seem lazy and aren't concerned with much. Most other hotels in Palm Springs have people walking around constantly making sure you are comfortable and that you have what you need Conclusion: I really want to like this place because it is really cool. They just need to do a better job in the customer experience areas. There are so many neat boutique hotels in PS that customer experience is what has to set you apart.

Fun boutique Hotel. Great getaway for couples and people with dogs. The staff was very friendly and accommodating. The rooms are decorative and cute. The location was perfect.Very small property but romantic. Bar service was limited just Rosa..

Our room was clearly a bit older, but was a “surface-level” amount of clean. There were some spots on the carpet, but we generally felt comfortable with the amount of care put into cleaning the linens. The staff members were all very friendly and attentive. We also enjoyed the bikes provided to guests. The view from the room was great, even if it was facing a parking lot. We had an amazing view of some palm trees and mountains in the distance. While this hotel may not be fresh and updated, it’s very charming and it’s in a very good location for tourists who may want to run over to the grocery store or walk to a restaurant for dinner, no car necessary!

I booked a day pass through the Resort Pass app. The confirmation stated that check-in for day guests would be at the pool area (Friday–Sunday), so when I arrived, I went straight there. However, there was no check-in desk, the gate was unlocked, and no one asked for ID. Honestly, it seemed like anyone could walk in without paying, which already gave me “3-star hotel” vibes. The lobby looked well-kept, but I can’t comment on the rooms since I only visited for the day. Pool & Atmosphere: The pool area was lively, with a DJ playing from 11 a.m. to 5 p.m. Initially, I was excited about the idea of a “pool party,” but it wasn’t what I had expected. No one was dancing, the music wasn’t great, and it disrupted the relaxing Palm Springs vibe (felt more like a Vegas pool scene, but without the energy). Crowd & Staff: The overall vibe felt casual and rough around the edges. If you’re not comfortable around lots of tattoos, piercings, or a bachelor-party type of crowd, this may not be the place for you. For a more polished, upscale pool experience, I’d recommend Paseo Hotel in Palm Desert—I’ve been there before, and the atmosphere was much nicer. Parking: Plenty of complimentary self-parking. Bathrooms: Could use more attention—paper on the floor and the sink wasn’t very clean. Pool: Large, but not the cleanest. Service: Unless you book a daybed, don’t expect servers to approach you. You’ll need to line up at the bar yourself. Towels: Although Resort Pass says towels aren’t provided, there were actually plenty available. Overall, it’s an average spot if you want a lively pool scene and don’t mind the drawbacks, but it definitely doesn’t deliver the classic Palm Springs experience.

We couldn't have asked for a better venue than The Saguaro for our destination wedding! This unique, colorful hotel perfectly captures the charm of old school Palm Springs while offering everything modern couples need. Planning our wedding remotely could have been stressful, but The Saguaro made it effortless. Our contact Mark was absolutely phenomenal to work with—he answered every question quickly, was incredibly accommodating with our budget, and went above and beyond to throw in special touches that made our day and entire stay even more memorable. He was present throughout the entire event to ensure everything ran smoothly, which gave us complete peace of mind. The food was outstanding! After our tasting, we provided some feedback, and the culinary team implemented every single change flawlessly. Our guests are still raving about the meal. We also can’t say enough about the margaritas, easily some of the best in the area! Every staff member we encountered was warm, friendly, and genuinely excited to help make our celebration special. The resort amenities kept our guests entertained throughout the entire weekend, making it feel like a true destination experience. From a budget perspective, The Saguaro was incredibly reasonable compared to other Palm Springs venues—low space rental costs and no minimum room block requirement made it accessible without sacrificing quality or beauty. If you're looking for a vibrant, charming, and affordable Palm Springs wedding venue with an exceptional team, The Saguaro is the perfect choice!

Overall 5 stars in my book. Great atmosphere and really fun, hip hotel. I love the copious amounts of hand sanitizer and sunscreen scattered around the pool. The vibe and colors are on another level. 100% would stay here again!

We did not stay here, which I why I have not reviewed the rooms. Instead, we went to the Drag Brunch yesterday (we're senior citizen tourists from Chicago). The show was ABSOLUTELY FANTASTIC! We loved, loved, loved it. The queens were all gorgeous, funny, and oh-so- talented. The music was great - caused us to get up and dance. You did not have to be fabulous yourself (we were there for my 71st birthday and my husband is pushing 80). They were fabulous! The crowd was mixed - quite a few bridal parties. Also some people out for birthdays - both groups and couples. Some were gay. Others, like us, were straight. Everyone had a great time. I highly recommend going to the Queen Brunch at the Saguaro Palm Springs! So much fun and laughter!

This place was fantastic, it was clean, comfortable and inviting. There were 8 rooms booked for our group, we all had a great time. The staff were great - but especially after we checked out and were no longer paying customers. From storing our bags and being flexible with us going shopping and adding to our stored luggage, to going above and beyond and calling multiple people/ companies when our transport did not show up and 5 of us were stuck in a situation where we had no way from Palm Springs to LAX. We were stressed - she made us calm and she also found a reasonable solution in a reasonable time

This place has taken a steep dive for the worse over the last 5 years. Hotel is dirty compared to any other property. Overall maintence of the property has declined and it’s obvious no money is put back into property. Even the parties are hosted at other nicer hotels. Hopeful for new owners before property dies completely. Staff is friendly but the property is run down and falling apart. Look at the other reviews and you will see a common topic of the lack of maintaining the property. Place has turned into a dump and needs new management ASAP.

My bridesmaids and I had the absolute best time dining at La Serena Villas during my bachelorette weekend! The property itself is stunning, but what truly made the night unforgettable was the incredible, attentive staff who went above and beyond to create such a joyful and lively atmosphere. From start to finish, our waiters delivered impeccable service and genuinely made the experience feel special and fun. When they found out we were celebrating a bachelorette, they surprised us by moving our group to their gorgeous rooftop area- talk about a perfect touch! The team even offered to take group photos, and honestly, some of the pictures they captured are my absolute favorites from the entire trip. If you’re planning a bachelorette party or any special occasion, I can’t recommend La Serena Villas enough. It was definitely one of the highlights of my bachelorette weekend and a memory I’ll cherish forever!

La Serena Villas was an incredible experience- I felt like I was in a different country. The rooms were a perfect oasis from the heat. We loved the baths and private patio. The pool was nice. Location was ideal and central. Continental breakfast was provided daily and was tasty with friendly staff. Only small complaint was the restaurant bar- our drinks were really not very tasty. No garnish and no attempt to make them look nice. Bartender not super friendly. We would have rather just drank something store bought in the room. Besides that… incredible experience. I will always recommend La Serena Villas to anyone coming to visit!

We come to Palm Springs about twice a year and try to stay at a different hotel each time. We stayed at La Serena for 4 nights to celebrate my husbands 50th birthday and it did NOT disappoint! The location was perfect for nightly strolls down Palm Canyon. The staff was so friendly and kind. Patricia and Rodney were wonderful in the restaurant making sure our bellies were full and that we had the perfect drinks! The management staff was present each day making sure everything was perfect on the property… Each room is like your own little resort….the beds were so comfortable and we slept amazing! I can’t wait to come back!! Make sure you try the watermelon and tamarind margarita….best margarita I’ve ever had!!

Room was really large and beautiful. Staff was really nice. The pool is good. Only thing is the speakers around the pool need fixing, they were crackling a lot and sounded bad. The drinks were very sour, we think we’re missing simple sirup.

We love coming to stay at La Serena Villas. We just celebrated our 10 year anniversary here this weekend and it was FABULOUS! The service is top notch and Jose is the absolute BEST!!! He and his staff ensures you feel like VIP the entire duration of your stay. The rooms are amazing, super clean, the decor is beautiful and very spacious. The food and drinks at Azucar are soo delicious. We cannot wait to Come back again soon

Our first stay at La Serena Villas has been nothing short of amazing. This small, stylish property has a modern Spanish charm and top-notch service. From the moment we arrived, the staff was warm and welcoming—we were even greeted with a delicious signature drink in their chic lobby. We stayed in Villa 9, a very spacious King Deluxe near the pool, beautifully decorated with thoughtful touches like a private patio, fire pit, outdoor tub, cute front porch swing and a living room space with a couch and chair. Extra touches like refillable glass water bottles, plush robes, refrigerator and a kitchenette made our stay even better. The included continental breakfast was fresh and tasty, with fruit, yogurt, pastries, coffee, and juice. The pool area is peaceful and inviting, with great music and poolside food and drinks. We’re looking forward to checking out Sugar High, the rooftop bar, and Azúcar, the on-site restaurant. The location is ideal—just a block from downtown Palm Springs and if you need drinks steps away is a BevMo. Special shoutout to Jose, the manager of Azucar the hotel restaurant—his warmth, attention to detail, and pride in the property truly stood out. He made us feel so welcome. Also to Aaron who greeted upon arrival was very welcoming and super nice. La Serena is classy, relaxing, and beautifully run. A solid 10/10—we’ll definitely be back!

The Restaurant : We made a reservation for a special celebration dinner during our visit to Palm Springs. Unfortunately, our experience was far from special. We were not acknowledged for over 10 minutes upon being seated, to the point we had to ask the hostess for our sever to come to our table . Even upon being greeted by our server , our basic expectations were not met (empty plates being left stacked on the table for over 20 minutes, we asked multiple times for water that we did not receive despite our glasses being empty, we as guests were left to adjust the space heater while staff watched us as did not offer to assist, our server did not check on us once until after we completed our mediocre meals, we were never given the opportunity to order additional cocktails). Our Final concern was the situation of the ladies restroom. It was extremely poorly, attended. The restroom in the hotel lobby was out of order, leaving us with no clean restrooms on premise. I am embarrassed for this establishment.

A Gem in the Desert – My Favorite Hotel Ever! This was my second time staying at Les Cactus, and if it’s possible, I fell even more in love with this magical place. The first time I visited was with my best friend, and this time I came with my wife and both experiences were incredibly relaxing, comfortable, peaceful, and full of those perfect Palm Springs vibes that make you never want to leave. What sets Les Cactus apart is the attention and love put into every single detail. From the beautifully designed rooms to the dreamy common spaces, everything feels thoughtfully curated to create a peaceful, welcoming atmosphere. You can truly feel the care that goes into every corner of this hotel. The staff is exceptional: warm, kind, and genuinely helpful. Richard and the ENTIRE team go above and beyond to make you feel at home. Their hospitality is impeccable and adds that special touch that turns a great stay into an unforgettable one. Les Cactus is a quiet and peaceful gem in the desert, and without a doubt, my favorite hotel I’ve ever stayed at. I’m already looking forward to coming back—again and again.

My boyfriend and I stayed at Les Cactus for my birthday, and it was truly the most amazing experience! From the moment we arrived, the hotel went **above and beyond** to make me feel celebrated and special. The attention to detail and the warm welcome we received made my birthday unforgettable. The entire staff is so sweet and thoughtful, and I have to give a huge shoutout to Andy, the manager— he’s truly the best! He’s incredibly kind, accommodating, and friendly. You can tell he genuinely cares about every guest’s experience, and it shows in everything he does. We originally planned to stay just three nights, but we were having such an incredible time that we extended our trip to a full week — we honestly never wanted to leave! The atmosphere, the service, and the overall vibe of Les Cactus are unmatched.

Hospitality at its finest! Staff are so kind and genuine. Cute and eclectic decor with large spacious rooms. The amenities are simple and useful, don’t expect the Four Seasons, but you’ll have everything you need for a great stay. Loved the robes, yoga mat and block, snacks on arrival and delicious pool side beverages. The grounds are well maintained, comfy beds and great pool. I appreciated the quiet atmosphere and garden oasis vibes.

This place was hands down the best hotel I’ve ever stayed at! It’s so incredibly cute, clean, well kept, quaint and intimate. Everyone who works there makes you feel special and truly makes your experience one of a kind. While everyone was amazing, I do want to spotlight Daniella! She went above and beyond for us during our stay. I will absolutely be returning to Les Cactus for my next Palm Springs visit🌵🩷

We loved our stay at Les Cactus! The property is so stunning and decorated so incredibly! The beds and pillows are so comfy and I’m sad I have to leave them! The staff were lovely, the breakfast 10/10 and the location was so close to everything! By far the best part of the stay was Daniela! She is incredible and I really hope they know what a gem she is and deserves every bit of raise she can get! She made the stay so amazing as she was very attentively, accommodating, and overall the most thoughtful and kind person we encountered on the trip.

I loved celebrating my low-key bachelorette here! The property is secluded, private, and stunning, perfect for a special getaway. The staff went above and beyond, the breakfast was spot on, and the pool (with those dreamy misters!) was bliss. Room 25 is spacious and beautiful, definitely request it if you can. We loved the view from the hidden little rooftop. We also really appreciated the smooth, stress-free late-night check-in. Le Cactus has officially become our favorite spot in Palm Springs.

This gorgeous place is truly perfect in every way. I am so grateful to have found it. I had not been to Palm Springs in 30 years! I realize how subjective any lodging experience can be, so I will share some highlights that would instantly help me make the decision to stay here, were I the one reading this. The standard of cleanliness is very high, which is a BIG deal for me. Details are important at Les Cactus. The rooms are pristine. I was able to be shoes-free and my feet stayed as clean as they do at home. The bedding and towels are cotton, and the detergent is either fragrance-free, or rinses away so well that it might as well be. No fragrances are used in the rooms (THANK YOU!). There is no carpet in the rooms, apart from one rug (under the bed) that is well-maintained. The rooms are spacious, open, bright, well-lit, absolutely lovely, and as air-conditioned as you desire them to be, which is adjustable via remote (in my room the remote was hand-held, but I think the one in my friend’s room was located on the wall). You can also turn off the A/C, or merely use it in fan mode if it gets too chilly. The grounds are immaculate. The aesthetic is inviting, delightful, and impeccable. You will find a large pool, hot tub (the jets feel fantastic; you may ask for them to be turned on), a few hammocks, numerous green plants, colorful flowers, trees, cacti, hummingbirds, butterflies, and heart-opening views from the sweet little deck upstairs. Whether rain or shine, I loved every moment. If you are looking for a stay wherein meditative states are possible without even trying, this is one such place. The people who work here are warm, kind, and wonderful: Daniela, Richard, and Andy are all spectacular. I cannot say enough good things about Les Cactus. Everything about this treasure of a place made me want to remain there and never leave. Every day, I extended my stay, “Just one more day.” I wish I could have stayed for a month (or a year!). If I move to Palm Springs, it will be largely thanks to the experience of staying here. Thank you so very much for everything. I felt such a natural sense of peace, ease, happiness, and joy, and also got very good rest. I cannot wait to return. What a gift. Thank you, thank you, thank you. 🙏🏻⭐️💫 * * * ADDITIONAL NOTES * * * There are only two or three items I would change or improve if I could. Given the overwhelmingly (((POSITIVE))) experience I had here (for five nights, split into one and four-night stays), these do NOT warrant a decrease in my overall rating. 1. The water pressure in the shower, which in my room was very low, could be better. This is not uncommon at even the best hotels and Airbnbs. Luckily, I currently have a shaved head, so it was doable. 2. I did at times wish the pool and jacuzzi were open until 10pm. However, 7am to 9pm is not bad, and you can still be outside enjoying the evening after hours. The extra hour or pool and hot tub use at night would be welcome. 3. My friend also stayed here (in another unit), and has back trouble. For her, the bed was much too soft, so she tried to sleep on the floor using the provided yoga mat (another added in-room bonus, by the way), but for her, this one detail was sub-optimal. I, too, at times, find soft mattresses/bedding painful. At home, for the last decade, I have slept on a four-inch trifold pad, placed directly on the floor, and it is the perfect balance between soft and firm (zero pain). For whatever reason, the bed at Les Cactus did NOT cause a problem for me (while the Airbnb I lived in for 31 days prior to arriving there definitely DID, and it was a miserable experience at times). I certainly would not mind a bit more firmness for the mattresses at Les Cactus, but as of August 2025, I had no issue in terms of comfort: my sleep and rest were not disturbed, and I had no pain upon rising.

A perfectly reasonable holiday was interrupted by racial profiling. Our stay at Villa Royale was marred, but not ruined, by the front desk assuming the three Black and Brown women returning to the hotel were not guests there, rushing out of the lobby, confronting us at the pool in the center of a busy courtyard, and asking if they could "assist us". We were, of course, the only Black and Brown people at the pool, and it was very uncomfortable when all the guests turned to stare at us, further enforcing the idea that we did not belong there. I told her, "We checked in days ago." And when further questioned, I was told by Great Value Security Guard Karen as an excuse that she had been off the last few days. Now I have never been at a resort where it was the job of the employees to recognize every single guest, or otherwise question why they were at the hotel. Perhaps this is a requirement of Villa Royale, but it seems odd. I assured the front desk that if they needed to "assist" us, they should be just as helpful to all the other guests, offering "assistance" in equal measure. And since she had now seen us, to remember that we were the only Black and Brown people currently staying there, and if she needed to remember THAT, remembering the guests should be easy. As a black woman, I'm used to dealing with impromptu racism, so I returned to my holiday and enjoyed the rest of my vacation. But I would suggest that the hotel review their policies so EVERYONE can feel comfortable at the hotel they paid to relax in.

Would def stay again! Best place we stayed at in PS. We couldn’t decide between here and Colony Palms so we did both. Next time we will just stay at the Villa Royale. Place has such good vibes. We stayed in the back left corner of the property and there was a friendly cat that hangs around. Complimentary breakfast was solid. The TV in the room had all the streaming options that made it so easy to use. Stayed at three other hotels on on vacay in Cali and all three had a much worse TV option. We loved our stay, the cat, the Del Rey. Literally no complaints at all.

Hopefully Phillip is reading this review with a smile on his face! Came here for a whimsical last minute anniversary get away over labor day weekend. Saw this old property was redone by the Sparrow people. Used to come here back in the day to the old Villa Royale restaurant which was cooky but never considered staying here. The whole space was very lovingly redone and modernized without losing the charm. The rooms are all pretty different, ranging from a whole apartment set up to little motel style rooms. We stayed at a bigger room in the back with a patio. My recommendation is to get the more expensive room if the price difference is reasonable. It's very obvious that they take customer happiness seriously and bend over backward to accommodate high-maintenance guests. The free continental breakfast was very respectable and you can walk to Koffi or Elmer's. The common spaces were all very thoughtful and well maintained. Room service was really good, we ate two meals pool side and they were both yummy and not overly expensive. I guess the last thing to note is that they promote calm and quiet (and don't allow kids which is amazing!) But there is still a social element because of the lay out. Like, our next door neighbors sat in the lounge chairs directly in front of our room and chit chatted the night away and we were like "?" but what can you do but roll with it.

This was one of the best hotels we’ve stayed at for a while. We loved the room it had a fire place and separate living room. It had old architecture and vintage furnishings. It’s a small place and 21yrs and older which is great for couples or adults traveling without children. The only con we found was a mosquito issue in the room. We saw several while there.

We had bed bugs in the bed. Then there were ants in the bathroom. Took hours to get into a different room and we should have gotten some type of refund. Only if I would have known this would be the last trip I would take with my mom I definitely would have made a BIG FUSS. It's unfortunate because going on this trip is what got her out of the hospital. Something to look forward too. We got zero perks or discounts

Perfect weekend getaway from the kids! The sun was hot, the pools refreshing, the music chill, and the drinks were cold, strong, and delicious. The rooms were nice and spacious. You could communicate with the friendly staff via texting, including ordering food/drinks to be delivered to your lounge chair! If you're looking for a great spot to get away, want a cool vibe, delicious cocktails, and to just chill by a pool with a beach-read for a few days - this is a great place for it.

Love the remodel, really brings the place to present time. Room was smaller than one in pictures but I guess anyone would choose pics that look best to display in any situation. Despite the smaller room, really enjoyed time here. The decor is tasteful, feels contemporary and modern yet nostalgic at the same time. The bathroom was very nice and spacious. Love the grounds, pools, bar, and landscaping all nice. Definitely wanna spend more time here in the near future.

We enjoyed our one-night stay at Hotel California. It provides a calm, nice, and cozy stay. They are helpful and provide 24 hours use of the kitchen area. Our room had all the accommodations we needed, and we enjoyed our stay. They also provide a tasty, satisfying breakfast. We will definitely come back here anytime we need to stay in Palm Springs. I recommend this hotel to anyone.

Sounds odd - we escaped the permanent cold fog of the coast to come here and get warm, and get in the pool and hot tub. Best idea ever. This boutique hotel is a gem. Candlelit pool at night is magical. Adult only. The most helpful, friendly staff ever, and decor that evokes a Spanish courtyard. Truly restful, relaxing and terrific stay.

This is a gem of a small INN. It’s in a good location as it’s not in the middle of PS Downtown, but close by. There are some restaurants walking distance as well. However, once you at the Inn, you may not want to leave. The grounds are lovely day and night. During day you will be surrounded by humming birds as you lay out by the pool and in the evening you could enjoy glass of wine surrounded by candles. It is truly serene. You will also get complimentary continental breakfast. There are bikes that you could also use free of charge. The staff is very friendly and welcoming! It just checks off all the marks!

I can't say enough great things about this place! The front desk staff was extremely helpful and friendly, We were given a tour of the property and what amenities are available. The room was clean and there were treats available free of charge- since it was hot out we took advantage of the free water! The location to downtown and freeways was close and easy to get to. I would definitely stay here again for the hospitality and wonderful location.

We had an overall fabulous stay. The pool did have an abundance of leaves but it was windy the night before. The property itself is cute and cozy. Anne, Corbin were both very helpful and made sure we were always cared for. Anne even coordinated our tram/dinner day for us. Amazing time on the tram! The hotel is pretty close to downtown. There was a dark haired office lady however that seemed to want to make our check out difficult when we asked for a 11:30 am check out ahead of time. She seemed angry at my wife. Maybe she was just having a hard day. All in all we loved the stay.

Staff was extremely accommodating. The bed was comfortable, and the room was clean. Pool is great! However, the TV was very low quality with an obviously blown speaker, and the shower diverter knob was stuck halfway—causing water to flow from both the tub and shower at once. I’d prefer to stay at another higher-rated hotel next time (Cactai is my favorite) as this place clearly cuts corners on maintenance.

Quiet and cozy! The room was clean and the pool area was beautiful. The staff was very friendly and extremely helpful. Location is perfect and close to everything!

Great location, rooms are nice, pool area is awesome and food at the restaurant was delicious! Also, staff here are very responsive and helpful. Only loses a star as the sound proofing isn’t very good and if you have neighbours then you will hear a lot of noise. We could also hear every footstep from the room above. It was otherwise great.

We had an amazing stay at the Drift! We were 2 families of 4 in one of their suites with 4 bedrooms and it was just a dream! The rooms were spacious and the beds were soooo comfortable. All the staff was also very friendly and always ready to help. And the location was perfect, walking distance to everything interesting. We hope to come back soon 😍

Great location that's close to restaurants and shops downtown. The rooms were very clean and spacious with all the amenities that we needed. Their 24/7 digital concierge was wonderful. The staff was great and we enjoyed our weekend stay

Best place about drift is the location. One block away from 3-4 gay bars. Located in heart of downtown. Shopping, food and entertainment is all within walking distance. The rooms are clean yet minimal. Hotel has a nice pool and great bar on site. Very nice place to stay

Omg our new favorite place in Palmsprings! We had a bedroom 2 bath suite, so much room and the decor and ambiance was perfect. The pool is a great size with the beautiful views of the mountains. Our suite also had a little outdoor patio,so cute! The staff was great and it was a no contact check in and check out which made it super convenient. Plenty of parking and also family friendly. Will definitely be returning soon.

Only thing stopping me from giving an entire 5 stars is that you have to give a 24 hour notice for housekeeping; otherwise I am so happy with this hotel so I’ll give it 5 stars!!!! They still were at least able to come in and take trash out and give you fresh towels and grab your old ones. The gal working the concierge - Valerie was an absolute gem! So kind and patient and sweet. It’s so modern, and upscale. The design is perfect, parking was a breeze. Their concierge texting service responds to you in at LEAST 2 minutes if not less. My friends had a blast and absolutely loved this gem of an Airbnb. Thank you Drift team! I will definitely come back!

Alex, Alicia, Meredith, Roxanne, Tara and the entire team- amazing. Beautiful property with fantastic rooms and amenities. The staff could not be nicer and the food is absolutely delicious. This is my second time at this property and it will definitely not be the last.

We had a wonderful time at Dive Palm Springs. Room #1 was fantastic. The service was exceptional, and the pool/common area is a dream. The staff was so pleasant. The only thing I'd warn about is that Room #1 had many mosquitoes throughout our stay. Not sure if anything can be done about that, but just FYI! Dive is an excellent boutique hotel. Great trip.

We found ourselves at the best hotel to enjoy our first trip to Palm Springs. Dive is a small quaint adult only- yet full of life place to spend our time. The Team of Robert; Michelle and Carlos made us feel welcome; helped in anyway and every way they could with our room; breakfast and happy hour. Not having a TV in the Room was Fantastic and we truly relaxed poolside on the wonderful lounge chairs. Beds and pillows were both top notch and we loved the colorful rooms. Truly a throw back in time which is what Palm Springs was to be to us. We can not wait to come back to visit and have told many friends back home about our experience. Love it:)

We love it here—such a cozy spot with great vibes! We've stayed at a bunch of dog-friendly places, but Dive Palm Springs totally raised the bar. The little garden behind the pool is perfect—big enough for our pup to chill and enjoy. It's quiet, clean, and the service is super quick and easy. Can’t wait to come back again soon!

My husband and I stayed at The Dive during our Palm Springs vacation last weekend. We found this boutique hotel on Booking.com and it surpassed all expectations. The location is amazing. The property and its courtyard is filled with greenery. The rooms are thoughtfully designed and well stocked with snacks, booze, robes, French skincare, etc. The free breakfast delivered to your doorstep in the morning was lavish. The pool setup was just wonderful. We loved our romantic getaway and will absolutely be back. Only recommendations: - Room 9's bathroom floors do not slope towards the shower drain so water tended to pool on the bathroom floor. - The music at the pool was quite loud, banal, and repetitive. I would highly recommend no music during the afternoon or alternatively acoustic music.

3 quick things then the main part. 1 - loved the location being tucked away on the side street, felt very private 2 - Rooms felt great, loved there was no TVs and the space was nice including the pool at night 3 - Room attendant was polite abd prompt to the room even though I embarrassingly forgot to lock the door. Main part, whoever was working the reception today, you need a raise. I have been in hospitality for over 20 years and you cant teach what you have. If this place doesn't already give you points then they are messing up, and if you or your family owns this location tip of the hat. I havent seen genuine hospitality like that in a while in SoCal. Thank you for brightening up my morning.

The staff is incredible- super friendly and attentive. I love how quaint and cute the hotel is. The furniture at the pool area is really cute and thematic. I will definitely be back!

This place is incredible! So clean, so beautiful and the staff is next level. We received a glass of chilled wine at check in, walked ro ohtlr room and was shown the grounds. The pool was so refreshing and the complimentary breakfast was fresh and delicious. Thank you to everyone there!!!

We booked here last minute and it was such a pleasant surprise how great it was. Upon check in we were greeted with sparkling wine. Front desk staff was so nice and we got a lot of recommendations. The room was amazing with a Mountain View on the balcony. Loved the vintage vibe! Definitely would return. Location was perfect.

We love the Del Marcos! Been here many times. What do we love? First and foremost - Adults ONLY. Yep... Yaaaay! Much more "Hollywood Elusive Getaway" than Hedonistic Decadence. 😂 You can be as private or as approachable as YOU want. The rooms - each one is unique! Built in 1947 with mid - century makeover flair. The artistry is each room deserves a visit in and of itself. The pool - quiet, peaceful, beautiful mountain view, sparkling clean. The folks - friendly, personable and aim to please. Need something? They are only a text away! I love this, too. No need to leave Poolside or your room to ask for extras. The location - walkability is 100%. Very cool restaurant next door at the sister property. Bevmo directly across the street. And with kitchenettes in most of the rooms, you can BYOB at the pool OR order drinks (and food) from next door. We will be back again for certain! Del Marcos is our absolute favorite Palm Springs getaway! 🌴🌞🏊

Just stayed 3 nights at the Del Marcos and loved it. We booked the Christopher Kennedy room which is adorable with a bath tub outside. There is an electric awning to cover the patio so no one can see you in the tub. A sister hotel is next door where you can grab a drink and appetizers to enjoy by the pool. Walk to the main street and the many stores and restaurants.

More tempting to leave a 3 star but.....great staff, some of the best service and hospitality i've come across in a very long time. 10/10 customer service, front desk guys, woman, maintenance woman, all 10/10. My only issue was how dirty the room was. I wont go into detail because they addressed most of it immediately, as in under 10 minutes they had people there, but still...please take a MOP to the floors. There were so many blotches of who knows what everywhere throughout the floors. Hairs just everywhere you stepped. Why is the floor sticky dude? Hard to rebook again because just changing the sheets and towels is not all that should be done for preparing a room for the next guest.

Cheap value hotel close to downtown Palm Springs. The rooms are rather large and include kitchens for your convenience. Ideal for families. Bathroom was so and so and needed some repair. My room had for some reason two doors, which was a bit awkward. So I could exit the front and the back of the building. The rooms and building had some seventies style. The pool area was basic but well maintained. Staff were friendly. Breakfast was a bit too basic for my taste. They offer a free bike if needed. I had in my corner room, it was named ocean eleven, a loud noise of the airco outside, so didn’t sleep well. Ohw and if you have a ground floor room, beware when taking a bath outside that all neighbours can see you!

The location is great & walkable -- but otherwise, I would not recommend staying at this property unless you get a great deal. The bathroom & shower needs major updating. There is no phone in the room -- communication is by text but we got no response for the broken A/C. When I called the front desk, they said they would send someone (no one came to fix it). And I've called three times now because they charged me twice -- and each time, I am told to call back when a manager is there. No manager has ever returned my call when leaving a message.

We found our room to be quite dirty, I don’t think the bathroom floor has ever been washed. By the end of our three night stay the shower Matt was black. The leading down the exterior stairs the lights were all out, even asking twice at the front desk they were never repaired. When we booked Expedia we were charged a resort fee upon check out we were charged a second time!

FIVE STARS all-around. I recently stayed at the Azure Sky Hotel and had a fantastic experience. The property was mid-century modern cool and had a great vibe. The staff was extremely friendly and helpful. If you're looking for an adult only, chill vibe on the south end of Palm Springs you should stay here. You'll get all the relaxation you'll want and you'll have attentive staff I can't recommend this place enough. We've stayed an many small boutique properties in town over the years and this is now our favorite. We will absolutely be coming back.

First time staying at Azure Sky and we loved the property. So well kept, but what makes this place stand out is without a doubt is the staff. Ann, Chad and the rest of the team were outstanding. Super hospitable and genuine. We can’t wait to stay there again. That bed is so comfy, we slept like babies. Check it out you won’t be disappointed. At a time when it’s almost impossible to experience exceptional customer service these days and that’s why I felt con perked to write this review.

I had an amazing experience at this hotel. From the moment I arrived, everything felt incredibly relaxing and accommodating. The atmosphere is calm, clean, and truly made for unwinding. What really stood out, though, was the exceptional service — Chad, the hotel manager, went above and beyond to make our stay perfect. He was welcoming, attentive, and just an all-around great person to interact with. Honestly, I couldn't give more glowing remarks. If you're looking for a place to rest, recharge, and be treated like a valued guest, this is it. I’ll definitely be back!

Beautiful, well decorated rooms and lobby area. The staff were friendly and small details like the morning breakfast basket set this place apart from the others. Only downside is that we felt the pool area could use a little more shade, but otherwise we really enjoyed our stay!

Love this hotel- checks all the boxes for me and I have stayed here twice. This time, I arrived early, checked in and went to lunch. When I got back around 2pm I was informed my room was ready, bags had been placed, but it would be $50 if I wanted to access it before 4pm. I paid $1600 for three nights and now I’m being asked to pay more as a convenience fee - no thanks. Not really an intimate, boutique experience. I’ll probably stay at JW Marriott next time since this property is clearly just as corporate as others without the amenities.

A last-minute change in vacation plans led us to Palm Springs, and we couldn’t be more thrilled that it brought us to Azule Sky. We were simply looking for a relaxing spot to unwind and read for a couple days—but this hotel ended up being such a delightful surprise. The rooms are absolutely darling—thoughtfully designed, stylish, and comfortable. The pool area has great energy—chill yet vibrant—and was the perfect place to soak up the sun with a book in hand. What really made the experience stand out, though, was the staff: warm, welcoming, and always ready to help with anything we needed. Azule Sky was exactly the kind of unexpected gem you hope to stumble upon when plans shift. We’ll absolutely be back for another stay!

I’m really surprised by the reviews here. We recently stayed at Azure Sky and were extremely unwerwhelmed with the whole experience. One positive was the super lovely friendly staff at the front desk. Other than that… we were disappointed to have paid more for a larger room and not to have a patio. The room itself was pretty run down (loose bathroom fittings, charging socket by bed not working) and not well cleaned, also the housekeeping staff didn’t clean the room or empty the bins during our stay, we had to explicitly request this. The pool area is completely different to the photos on the website and Google - they have about half the number of sun loungers (so not enough for all guests), and tacky promotional “aperol spritz” sun parasols, not the cute stripy ones you see in the photos. The “pool bar” is not staffed. The breakfast basket contained the same “local pastries” every single day which were dry mini muffins, and otherwise had nauseatingly sweet yoghurt and granola - very meh. For $600/ night I expected way better on all grounds. Wish we had stayed elsewhere. Do not recommend.

This place is great. The grounds are small but very beautiful. Tons of greenery and flowers make it feel like a secret garden. The pool is large and there is plenty of seating around it. There are two fire tables, bbqs and even a popcorn machine and pizza oven. This place has a kitchen for all the guests to use with water bottles, sparkling water coffee and an ice machine. In the morning, they have a continental breakfast that has pastrys and bagels made fresh by somebody very good. The coffee they offer in the morning is from a local coffee shop called Koffie its super delicious. They offered breakfast till 10:30 although they left it out later than that which was great. We had a blast just hanging out at the hotel because it felt like home. I booked this place at the last minute and didn't realize I had booked the biggest room, which wasn't a room at all. When we got it, I was super happy and surprised because it was a mini apartment. It had a full kitchen, living room, bedroom, bathroom, two full closets, a vanity area to get ready in, and its own little patio with furniture. The bathroom had everything we needed and also a bathtub. This mini apartment had two tvs and DVD players, which we did use. They have movies in the office that you can borrow. The staff is super helpful and super nice. The only thing I would say is that the jacuzzi needs a little updating, but other than that, everything was pretty perfect. We loved the place and would definitely recommend it to anyone. Price wise it wasn't much more than a standard hotel room and we got a lot more. It was like staying at an airbnb without the extra fees. They even had snacks for us in the room at the dining table.

I loved everything about this small, yet big-hearted hotel. Mid century decor, a large window with garden and pool view, a kitchenette, lots of closet room, lights, AC, fan, etc....would have never guessed that beyond the tall bushed fencing, there is a life. Despite the rain that we encountered on our first day, it did not stop us from enjoying the garden, the pool, its beautiful flowers throughout the hotel and humming birds all over to keep you at awe. Friendly hummingbirds, I must say. Wait til you meet George (purple chest), the approachable one. One of my best friends had chosen this hotel for our birthday trip. A trip we've planned for about a year. She and her husband have frequent this hotel in the past decade and have raved about how wonderful this place was. The pictures she had originally sent us didn't quite describe that only 10 rooms were available at this hotel. Maybe I wasn't paying attention, but I was immediately captivated. The hotel was private, adults only, serene, calm, and peaceful. Usually the opposite of what I frequent with my choice of hotels/resorts. All staff were friendly, welcoming and accommodating! Big thanks to Linda and her coworker (sorry forgot name)! I had a great experience at this hotel. It was actually enlightening. I plan to return 👍🏼

Stayed here for two nights the weekend after Thanksgiving and we absolutely loved it and have zero complaints. Will definitely come back! Thank you to Maria and Steven at the front desk who were extremely friendly and available for all our needs. The room was clean, pool was relaxing, and fire pit was firing;) Downtown was close by. All in all, the perfect lil romantic getaway. Highly recommend!

This is the BEST hotel we’ve ever stayed at! No words would ever describe what you feel while staying there. As soon as you open the front gate you escape into an absolutely different world: secure and isolated paradise island with lots of lush vegetation, birds singing, and quietness! The first thing you notice is the smell of flowers! It knocks you down, like you never smelled real flowers before. You come to your room and you’re knocked down the second time! It’s sooo beautiful, so cozy and sooo clean! I have OCD and I would notice even the tiniest hair on the ceiling lol But this room exceeded my expectations, I felt like home there. Then you come to the swimming pool and it’s CLEAN (we’ve stayed in more than a hundred hotels) and I’ve never seen the pool being so clean. Moreover, the water temperature is so amazing, you can stay inside the water day and night even when it’s cold outside. Now, for the main thing that makes this place so incredible: PEOPLE. Linda and Steven are so nice, so friendly and so caring that you feel like you’re visiting your dear grandparents who make sure that you’re hydrated, stomach full and you’re having the time of your life. They go above and beyond to make you feel special welcomed and valued. Moreover, this hotel attracts the best people, you feel like you’re in a tiny community of the friendliest people ever, everyone respects everyone: if you feel like socializing - you’d get it, if you need privacy and quietness - nobody would distract you. At night you’ll be mesmerized! They actually put tiny candles everywhere and light them up one by one! Even one this small detail shows the greatness of this hotel and how they actually care about their guests and how they love what they do, wholeheartedly! It was incredibly sad to leave knowing that you might never get back there again because they’re booked months and months ahead. While being there, we wanted to come back again in a month and it’s booked, then we checked June, July and it’s booked, then we searched August and it’s booked🥲 We only hope they would be able to have us again in this paradise, because these 4 days were unforgettable, and never have I ever made photos and videos of every inch of the hotel in my entire life lol

My wife and I stayed this weekend at the Desert Riviera Hotel, to celebrate her birthday and I must say that we were extremely satisfied with our experience. From the moment we were on our way to the hotel we got some traffic, so I called to let the front desk know we were getting in a little bit later than expected. I spoke with Garrett and he was so friendly and helpful, assured our room was ready for us when we arrived(thank you Garrett you were awesome). As we walked in, we were greeted by the beautiful view of the green landscaping around the pool. They have bikes, grills, pizza oven, daily popcorn, fire pits, sunscreen, bug spray, etc. all available for guest use. The rooms were spacious, clean, and well-appointed. My wife and I appreciated the attention to detail and the comfortable amenities that made our stay so enjoyable. What truly set this hotel apart, was the exceptional staff. Every member of the team went above and beyond to ensure that our stay was comfortable and enjoyable. They were friendly, helpful, and always available to answer any questions or provide any assistance that we needed(Gracias Adriana, Sara, Leo, Corbin,Tracy and Monica) Overall, I highly recommend the Desert Riviera Hotel to anyone looking for a top-notch hotel to relax, enjoy or just to get away from the crowded atmosphere in Palm Springs California. We will definitely be returning to this hotel every time we visit Palm Springs! We give it a 10⭐

After being severely let down by our Airbnb and VRBO that cancelled on us the day before Coachella, Desert Riviera Hotel was an absolute god send and gave us a place to stay. The staff is so so kind (especially Sebastian) and it was a great experience! Would stay again!

The Desert Riviera Hotel is truly a gem! Its grounds exude an intimate, tranquil, and inviting atmosphere. Steve, our host, goes above and beyond, embodying warmth and helpfulness. The camaraderie among guests adds to the sense of intimacy. The heated pool and jacuzzi are delightful amenities, and the availability of bikes for town exploration is a plus. Its proximity to downtown and the Indian Canyons makes it an ideal location. The property impeccably preserves Palm Springs' iconic mid-century vibe. I look forward to my next stay at the Desert Riviera Hotel!

I wanted to express my sincere appreciation for the wonderful stay my family and I had at your hotel recently. We truly enjoyed our quick getaway towards the end of the week. Although we encountered a couple of minor issues, your team handled everything with impressive speed and efficiency. The hotel grounds are amazing, and the rooms exceeded our expectations, even surpassing the Ritz in Palm Desert. The staff truly made our stay exceptional. I'd particularly like to thank Erika, Paul, the cleaning crew, the valet crew, and Greg, who assisted us with our room. My aunts continuously remarked on how amazing every member of your staff was. For guests who prefer a quieter experience, I highly recommend booking rooms in the "upper stories" section of the hotel. We were very pleased with our choice once the bar party began area. The exclusive pool and bar area for these rooms also made the upgrade incredibly worthwhile. My family was so impressed that they didn't want to leave and are already planning our next visit.

I cannot speak more highly about this hotel. I checked with in with my mother who has mobility issues. We booked an accessible suite and was upgraded when they saw us and decided we would be better in a larger room. Greg from customer service and Pavel the director of rooms have gone so far and above for us, I can not say enough words to describe my gratitude. When we asked for a toilet chair to assist with my mother, they realized they didn’t have one in the hotel and went out and bought one for us. This is the best service and hospitality either of us have ever received. The hotel is fantastic, the pool is beautiful and the food is amazing. Above a 5 star rating. They are amazing and I would recommend this hotel to anyone. I can not say enough kind and pleasant words about Greg and Pavel. They are not just fantastic at their jobs, they are genuinely great humans. The Thompson is lucky to have them. HIGHLY RECOMMEND!!!

We had a lovely stay for my wife’s birthday. Hotel looks beautiful day and night and is in a prime location for Palm Springs. The jewels here are their two restaurants Lola Rose and Bar Issi, you can tell they went all in on ensuring they would be community staples. Dinner at Lola Rose was excellent. Super pet friendly here and staff was pleasant all around. The pool gets busy and can be a bit messy at times, seems the hotel attracts lots of bachelorette and similar style groups. The gym is fantastic! Enjoy a couple of nights here!

Our stay at the Thompson Hotel Palm Springs was amazing! The outdoor spaces are so well thought out — beautiful, relaxing, and full of things to do without ever having to leave the property. The pool vibes were incredible, with great music and a fun yet chill atmosphere. Service was top-notch from start to finish. Special shoutout to Abel for giving us such a great first impression — he was prompt, friendly, and went above and beyond to make sure we felt welcomed. We can’t wait to come back!

I've been in most of the nice hotels in Palm Springs but this one takes the cake by far. Everything here feels super curated. The staff are hyper-attentive to your needs. If you can, upgrade your room to get a room off of the main building. It has a private adults only pool and puts you just outside the much busier "resort" feeling pool. The restaurants inside are pretty good (not great) but solid options for poolside snacks and drinks. The hotel itself is central to everything so even though I had a car I didn't need to use it in town. Would highly recommend.

Amazing hotel in the perfect location. Beautiful rooms and wonderful employees. Greg welcomed us and was easily the most knowledgeable “bellman” ever. The courtesy driver took us to dinner and was nice fun and a great guy! If you are a lap swimmer like me, hit the almost empty pool around 8:30 or 9 am and the sun will illuminate a swim lane in the west side of the pool!!! Awesome hotel. Can’t recommend enough!

There should be an option for more stars for the service at this hotel. Drove to Palm Springs without a plan for lodging, but planning to stay for 7 - 10 days. Stopped at the Thompson just to check to it out and met the greatest bellman of all time, Greg. I travel up to 200 days a year and have never felt more welcome at any hotel in my life. Of course, I ended up booking a week. Sloan at the front desk was also great, I can't say enough about the staff. On top of that, the room is beautiful, with great views. Very walkable, easy parking, super convenient. The staff has just won a client for life.

We had a reservation at Terra for 5 nights. The entire stay was completely relaxing, beautiful and exactly as the online pictures promised. The beds and pillows are so comfortable - probably the best I’ve slept on in a hotel. Rooms are clean, modern and have beautiful views of the mountains. There is a pool, hot tub, sauna, rain shower and cold plunge tub that anyone can use. All were wonderful. The staff is what really makes this place. Kurt, Blake and Austin are so attentive, friendly and “on point” with everything. We could not have asked for better service. Also worth mentioning - the housekeeping staff is a 10/10. Our room was immaculately cleaned every day. Absolutely wonderful. Lunches are provided by Workshop Kitchen - a top restaurant here in Palm Springs. And the meals did not disappoint. If you are looking for a small boutique experience this is it. Cannot recommend enough.

Everything about Terra is just perfect! The rooms are very nicely furnished, comfy and modern. The bed and towels are so plush! Amenities are amazing: the pool, jacuzzi, Himalayan salt sauna and cold plunge. The staff is super friendly and there’s free parking. Oh and breakfast is included, offering simple but yummy toasts, fruits and yogurts. Close to downtown, you can actually walk there. We’ll definitely be back.

I stayed at Terra this past weekend for my anniversary, and it was an excellent experience. Management went above and beyond to help me with a last-minute schedule change (completely my fault), and I really appreciated their flexibility. The room was well put together with high-quality finishes and products, and I slept incredibly well all night. The on-site bar was great for relaxing by the pool, and I liked that they partnered with a nearby restaurant for a solid lunch menu. The amenities were impressive — the rain room was visually striking and very relaxing, and the salt room sauna was a unique and refreshing feature. I also booked a massage during my stay, and it was exactly what I needed — very relaxing and well done. Overall, Terra made our anniversary feel special, and I’d highly recommend it to anyone looking for a comfortable, high-quality stay.

This hotel is fantastic! Clean, quiet, ideally located and with modern rooms. The pool, sauna and rain room were open 24/7 which was really cool, definitely not the typical “sorry our pool is closing at 6pm and you need to get on a waitlist to use the sauna” thing! More importantly, the team was super sweet and trying hard to make everyone’s stay enjoyable. Austin also makes great drinks including a spicy margarita!

My wife and I celebrated our first wedding anniversary in Palm Springs and after a rough start with a terrible Airbnb we stumbled on Terra and it turned out to be the best decision of the entire trip. From the street the hotel is easy to miss except for its beautiful sign but once inside it feels like a secluded little luxury retreat. Blake and Kurt treated us like absolute royalty. They went above and beyond for every request, from extra water and food recommendations to directions and even a complimentary room upgrade since we had our dog with us. Their kindness and attention to detail made the weekend unforgettable. The location is perfect, right on the main strip and just a few minutes’ drive from everything. The property itself is stunning with a beautiful pool, a great hot tub, and thoughtful extras like bikes for guests, a rain room infused with essential oils, a pink Himalayan salt sauna, and even an ice bath for recovery. There are plenty of cabanas and umbrellas and a convenient bathroom and bar near the pool so it feels like every detail has been thought through. Our room was gorgeous with a super comfortable bed, stylish design, a spacious shower, and excellent AC. Breakfast in the morning was a nice touch and added to the relaxed vibe. I honestly cannot believe this place is not booked solid every weekend. Terra is a hidden gem and we will absolutely stay here again. A huge thank you to Blake and Kurt for making our anniversary so memorable and to the entire Terra team for creating such a perfect getaway.

Wonderful experience from Beginning to end. You walk in and are greeted by friendly staff who care and you’d think they own it by how much they care. Beautiful rooms and the beds and bedding are so soft and Comfy. Better than home. Sauna and rain shower are so wonderful to have. The Cold Plunge and pool were clean and excellent. Great location to downtown. I love the outside tub and private space.

We were only in town for a day and a half and booked Terra Palms last minute through a booking app. WHAT A PLEASANT SURPRISE! They even left me a precious note and offered a refreshing and delicious hibiscus cold tea upon arrival. Terra Palms, with its great location, is a super cute boutique hotel with many relaxing amenities: pool, salt rock sauna, rain room, cabanas, and more. Our room had an outdoor concrete soaking tub that was the Belle of the ball for me! I will absolutely stay here again!

This resort was exactly what I needed — a true escape from the stress of everyday life. From the moment I arrived, everything felt calm, peaceful, and easy. The atmosphere was so comfortable and inviting, it immediately felt like a home away from home… but better. The setting was beautiful, the pace was relaxed, and every detail seemed designed to help you unwind. Whether I was lounging by the pool, enjoying a quiet meal, or just taking in the view, I felt completely at peace. The staff was kind and attentive without being overbearing, and the whole experience was smooth and stress-free. It was one of those rare places where you can actually breathe and just enjoy the moment. If you’re looking for a place to recharge, reset, and feel like you’ve truly gotten away — this is it.

Decent spot to be close to downtown and other attractions. The bed was one of the worst ones I've slept in a while. The carpet has stains everywhere, the tile grout is super dirty. The halls and rooms seem a little outdated and past their prime. The place needs some renovating for sure. Maybe IHG will help out with that as the new owners. The pool chairs at the smaller pool need some updating. You sit right on a metal bar on many of them the fabric is so sunken down. The hot tub had hairs floating in it and grime on the walls. The larger pool area was much nicer but further from our room. The breakfast joint had super good food so that was nice. The staff were great and very polite.

We had a nice time at the Riviera Resort. The room was very spacious and generally comfortable. The barn door for the bathroom kept sliding open and the couch cushion was crappy so you could feel the pullout bed underneath but otherwise, the room was nice. Bathroom was really spacious. Multiple options for pools. Convenient access to food. Good location. The staff at check in were super nice and accommodating. We were there for a convention I'd stay there again.

Probably the worst hotel stay and experience i’ve ever had. To say this hotel was a disappointment is an understatement. I have stayed at the Riviera many times years ago when it was the original Riviera but sadly it is nothing like it was. Upon arriving and checking in I immediately got a bad feeling. The hotel staff at the front desk were unprofessional, unwelcoming and clueless and obviously never heard of the word “hospitality”. I was charged for the weekend stay, resort fees, taxes, and a hefty “incidentals” deposit which was never disclosed when booking. It was a special birthday weekend so i booked a room well over a month in advance and specifically asked for a mountain view. We were given a run down room with a view of the parking lot. The room was located down a dingy, smelly hallway with stained and dirty carpeting. The room itself was completely understocked with no bottled waters (we used our own), no coffee for the Keurig, not enough towels for two people, and a bathroom with a half a roll of toilet paper! I had to call the front desk and ask for more towels and was lucky enough to see a housekeeping cart by our door and asked if they could spare an extra roll of tp for our room. Unbelievable i know. The bathroom had an automatic light that was broken and kept turning on & off every five minutes which was super annoying and disturbing when we were trying to get to sleep. Housekeeping never came once to clean or restock our room during our stay. I would never recommend this hotel to anyone. Palm Springs has too many nicer, cleaner hotels to choose from.

Had an awesome time at this resort with my family—definitely kid-friendly! I really appreciated how affordable the rooms were and how great the service was. The staff was super welcoming from check-in all the way to check-out—everyone was so friendly and helpful. There are two different pool areas, a pool bar, three restaurants, and a spa. We had breakfast at Palmetto (so good!) and got deep tissue massages at the spa,highly recommend both! We’ll definitely be coming back soon. Big thanks to everyone who made our stay so enjoyable! Don’t let the negative review keep you from coming. It almost made us not book but honestly I’m glad we did. We had a blast. Some things do need a little TLC and improvements but definitely still worth the trip

We had a great 2 night stay for a girls weekend. The rooms were definitely better in pictures but we enjoyed most of our stay outside of course. Christian at the main pool provided the most amazing service to us and was friendly since we walked through the gate. He checked on us frequently and made sure we were always satisfied and sometimes that can really change the whole impression of the stay which it did for us

Just stayed one night but it was great. My room was spacious and very clean. The bed was super comfortable and the pillows just how I like them. We ate both dinner and breakfast in Circa 59 and Palmetto and both were superb. The valet attendants and the front desk staff were also friendly and attentive. Will definitely be back!!

My first time staying at a Hilton and first impression wasn't good. Went with a group of 40 friends and the consensus was that all of the rooms had a musty smell and are dated with the exception of the bathrooms having been updated. However there appears to be mold on the bathroom vent and painted over previously but I could be wrong, just doesn't give a good appearance. The sheets, bed cover, and curtains all had stains. The shower drain immediately backed up and had to be cleared out by maintenance the first morning we were there. The very limited TV channels (14 or so channels?) kept losing service, no free music or movie options, everything has a cost to it (an old revenue generator that you don't often come across at other hotels these days). We had prepaid for breakfast but they failed to remind us and provide the tickets when we checked in at the front desk so we had forgotten breakfast was already paid for so missed the first morning breakfast. Good reminder to make sure you get your tickets. The service was nice and breakfast was excellent. The pool was a good size and in good shape. Good location though, just needs more attention from Hilton to bring it up to Hilton standards otherwise I'd assume it'll bring their brand down. Hoping this isn't a typical Hilton experience.

I stayed at this hotel for four nights while attending a conference. The location was practical, close to public transport and several restaurants. The room was basic but clean, with standard amenities like a small desk, a closet, and a TV. The bathroom had decent water pressure and was well maintained. The staff were polite but didn’t go out of their way to interact. Breakfast was included but fairly repetitive. Overall, a functional hotel that met my needs without any major positives or negatives.

Stayed here for a convention. It was very easy to go back and forth. The hotel rooms were clean, but the shower wouldn't quite switch from the showerhead to the tub. The water would run from both ends. Have to give a shout out to Paula! I left some jewelry behind, and she was super helpful to get it returned. Please give her a raise! Thank you Paula for being the hero!

Happen to stay here for a work trip and Im so glad I did. Samora at the bar made my night. Her enthusiastic energy, caring attitude and just simply joyful personality was a pleasure to be around. Ive never seen anyone work so hard to make me a michelada haha. Amazing service, will definitely come back.

🏨 Hilton Palm Springs – Relaxing Stay & Great Location! We stayed in a king suite just off the pool and loved it! Big thanks to the front desk for helping us pick a room with a great patio. The pool area is beautiful, with lots of greenery and upbeat pool vibe. It's in a perfect spot if you want to walk around and explore downtown Palm Springs. Highly recommend for a convenient stay! Thanks from @trippintraveladventures🧡

This is my favorite hotel in downtown Palm Springs and for events at the Convention Center. Each room I've stayed in is very nice and all amenities are very comfortable. They only thing I don't care for here are the bath towels.

Wonderful hotel. Perfect Shuttle Service. Nice driver. Good hotel. Service was very good. They gave me a good charger for my phone. Also a wonderful big bedroom. Just perfect.

Location is great, staff are friendly (when you find them) but this is probably the worst quality Marriott I have ever stayed at. The place has so much potential but it has really been let go and in desperate need of updating. Dead plants all over, Pool and spa were full of dirt (not just dirty but actually a bunch of black dirt) and not cleaned once during our stay. Toilets in the rooms sometimes flush but require multiple attempts. Hotel is really understaffed with it being hard to track down someone for the front desk or bar. Autograph collection it is not. Much closer to motel 6

I love this hotel! So much history and beautiful architecture! The rooms are look recently remodeled and suites have full kitchens with full size refrigerators! It is conveniently located walking distance from everything! The staff was so friendly and Gilbert at the bar is wonderful! Scott at the valet/bellman was great with suggestions and directions! Absolutely love this property!

This hotel is in a great location to downtown Palm Springs. Totally unique place. Walked I. Think g the rooms would be super small because it was an older property revamped. Not the case. The staff were super nice and helpful. They each had their main job but they seemed to lend a hand out to the other staff members who might have been a little busier. The valet guy, super great, would help out the front desk. Ricky the bar tender also made the food. It almost seemed understaffed first but the teamwork made it flow. Well done staff. The hotel had both an old and new feeling to it. It has two smaller pools. One is a little warmer than the other. The rooms and property were very clean. It was missing some of the cool art a lot of other Autograph hotels have. I do wish it had some more art. The room was really nice with full size refrigerator, stove top, and sink. The bed was very comfortable. If you want to stay away from the bigger hotel crowds this is a good choice. Also, dog fees are maybe the cheapest around.

We recently stayed at Triada Palm Springs and, while the hotel itself is undeniably beautiful with charming decor and a lovely atmosphere, the service was unfortunately far from what we expected. Upon arrival, we were exhausted from traveling and looking forward to a smooth check-in. Instead, we were met with an uncomfortable and inappropriate line of questioning from a blonde woman at the front desk. Rather than welcoming us, she seemed to interrogate us about why we were there and what we were doing — which felt invasive and unnecessary. When we politely asked if she could simply proceed with the check-in, her tone turned noticeably aggressive. She repeatedly referred to my husband as “my friend” in a dismissive and condescending way, which felt very unprofessional. For the remainder of our stay, she ignored us completely, making us feel unwelcome. Unfortunately, the negative experience didn’t end there. During breakfast, Miss B. at the restaurant treated us with open rudeness. We felt like an inconvenience rather than valued guests, which really soured the start of our mornings. It’s such a shame because the property itself is lovely, and it has so much potential. But unless there are serious improvements in the staff’s professionalism and hospitality, we would not consider returning or recommending Triada to others. Update: Your response is just as rude and dismissive as the customer service we experienced during our stay. Rather than acknowledging our concerns with any sincerity, you chose to defend your staff’s behavior and paint a skewed version of events. It’s disappointing, but not surprising that you’ve responded in a way that prioritizes appearances over accountability. This reply only reinforces why we left the review in the first place.

Excellent location, walkable to restaurants without being too close to the noise/ nightlife. The front desk staff is kind and helpful! Our only complaint was the loud air conditioning unit in our room, seemed outdated. Thanks for a lovely stay! PS the music playing in the background is so charming! Thank you!

Gem of a hotel. Staff is personally invested- it does not feel like a chain, but has all the advantages and perks of a Marriott hotel! Miss B and Cara at the front were awesome and it was so cool seeing the same couple staff people throughout the entire stay. It felt super personal, kinda like you’re in a guest in their home! Should be a training ground for other hotels.

The location is very accessible to food & drink - as well as shopping. The hotel staff is incredible. We feel like we are home. Thank you Kevin, Ricki, and Cara for always making our stay amazing!

You guys are so accommodating, me and my cousin came for her birthday. Very hidden gem, the bed was super cozy and spacious. The pool was also relaxing to enjoy the atmosphere. The bicycles were a plus, 👌 super cute. I definitely will be telling my family and friends where they should stay when they visit palm springs.

This was our first time staying in Palm Springs and we're glad to have chosen Alcazar Palm Springs. The resort and rooms were very clean and all the staff was attentive and kind. The resort wasn't overly crowded with people and the pool/hot tub always had room at all times of the day. We are definitely coming back to stay here and highly recommend it!

Beautiful grounds, nice staff and fantastic location. The view from the second floor balcony is stunning! However, the rooms are not as pictured. Very dated and with incredibly thin walls! Our first room had a shared door with the adjacent room. I was awoken that night by our neighbor coughing and it sounded like she was in our room ;( Moved to a second floor room which was quiet until our new neighbors arrived at 10:30pm with a screaming child. Otherwise ideal getaway.

My husband booked Alcazar for our anniversary. We loved it! The lobby, walkways, courtyard, pool, and rooms were pristine. The gates not only made me feel very safe, but they were beautiful backdrop for some social media pictures. Service was excellent, friendly, professional. The location was walking distance to many shops and restaurants, as well as, easy to get to from the airport and other places we visited.

Highly recommend staying here while in Palm Springs. Thanks heaps for the 2 restaurant recommendations which are conveniently 1m walk from the Hotel they were just what we needed. The Hotel was so clean and tidy, we stayed in the king room with pool and mountain view. What an experience waking up to San Jacinto Mountains in the background.

Delightful hotel in a quiet area walking distance to the lively downtown. Our room was clean, modern and quiet with its own patio. The hotel is built around a pleasant swimming pool with several shady sitting areas. We are definitely going back.

Very nice property, rooms are spacious, very convenient to downtown restaurants and bars, beautiful landscaping and very clean. This has the vibe of a relaxing and serene getaway. Unfortunately, we didn’t do our homework before arriving and this isn’t an adults only resort. There were a group of extremely loud kids in the room next door that woke us up before 7am on a holiday Monday. They spent all morning screaming and splashing in the pool so we had to go to a different resort and purchase a day pass. Not a criticism of the hotel at all, we loved everything about it otherwise, but definitely keep in mind it’s a family resort if you’re looking for some peace and serenity.

It's a very cute and comfortable place. I liked it. Parking is free, close by, and no hidden fees. BUT unbeknownst to me when I booked it, there is not a property manager on-site. If you have something to discuss, a needed service, anything - an answering service will take your message and "someone" will get back to you. NOT! I called at 7:30am to see if I could get a late checkout that day? Two hrs later, no response. I called again. About ten minutes before the 11am checkout time, they called with approval from "their team". My bags were packed, I had canceled my plans because I could not confirm with management. I also called about a parking question - same problem. What if you get locked out of the gated community w/o your phone? (Its locked up between the parking and the rooms - like a compound). No one there to contact. The pool is heated and lovely, but the nice firepit reeks of propane all around it. And oddly enough, not a box of kleenex in the room. But for the money - it does have some character at least and close enough to the airport, and yet, far enough.

Honestly, I was blown away by this place. I wasn’t expecting much, but it turned out to be one of the best hotels I’ve stayed in. The room was basic but very clean, and the bed was super comfy. The Wi-Fi worked perfectly, which was important for me. What made the stay special was the staff. They were so kind and helped me arrange a last-minute tour and even stored my bags after checkout. Breakfast was simple but tasty. For the price I paid, it was a steal. Great for budget travelers who still want comfort.

It was probably hidden in the details, but this is essentially an Airbnb operating as a hotel. I unexpectedly had to return home quicker than I had planned and I had to cut my trip short. I was hoping I'd be able to apply it to a future stay credit or something other than just eat the $212 for the night. But when I sent an email to ask about options, I was just sent the blanket "Airbnb doesn't do refunds" policy. I'd love to try to go back but I didn't like the way that was handled.

The photo booth wasn't on when we're there, we call the number provided and they sent someone to fix it right away! Impressive. Love the ambience & everything is clean. Highly recommend the place if you want a chill place in Palm Springs. They have sauna too!!

It's all digital, and it's working out pretty well. Maybe they could let you download an RFID token to make it an easier and cut down on messages. Like the hotel.

I had a wonderful stay. If you're looking for a laid back easy going stay this is the place for you. Retro rooms and comfortable beds. Pool is nice with surrounding rooms. Great for large groups. You have the whole place to yourselves. If you're looking for fancy fancy this is not for you. If you want peace and quiet and just your group this is it. (Stay June 26-28)

I loved my stay here. There isn't a traditional front desk, but once I figured out how to contact them and got our code, it was no problem (I recommend just downloading the app). This hotel perfectly captures Palm Springs in 1960 in all the best ways. I adore mid-century design and this place embodies it!! As far as amenities, the kitchen was fully stocked with a microwave, stove, oven, knives, dishes, pans and silverware. Our bed was spacious and comfortable and we loved having our own patio. We used the sauna, cold plunge pool, large pool and hot tub, and I love that there is a ping pong table, and gathering space with board games and a photo booth! If you're looking for an adults-only trip that is Palm Springs vibes, this is your place!!

Delightful small property. Ben and Brian were fantastic hosts. The location was close to everything yet peacefully quiet. Complimentary coffee, snacks and beverages throughout the day were a great touch. The hot tub/pool and orbitini happy hour at night were the cherry on top! My only ding is the towels all had gaping holes in them and the bathrooms were pretty worn. (I appreciate original tile, but the grout and caulk were worn and dirty looking. The toilet also ran constantly and the shower faucet was broken). Free bikes were appreciated but not fully functional. Considering the price point though, I would still return!

We love Orbit In. We have stayed here so many times that it feels like a second home. Everything about this property is perfect; the small size of this hotel is just right, the way that the rooms wrap around the pool, the way the lounge chairs are placed, the way the architecture comes alive at night.. perfection. The manager Brian really knows the hospitality business. He is so professional and takes his job very seriously yet somehow has the best personality and sense of humor! The ladies that service the rooms here are so good at what they do and are always working so hard to keep this hotel and the rooms SPOTLESS! Love the authentic mid-century vibe at this hotel.

The Orbit In is one of the most unique hotel's you can find. The caretaker, Brian, is extremely accommodating and very nice. The rooms are spacious and amazingly original. They have complimentary bikes you can use to pedal around downtown (which only a BLOCK away) or to the Art Museum (only TWO blocks away). And if you're not relaxed enough they have a daily poolside Orbit-ini Hour with free cocktails and retro music. I cannot get back to this place soon enough, and you would be lucky to stay here. The ONLY feedback I could possibly think of is to clean the pool a little more often. Thank you to the Orbit-In for a stay I won't soon forget! See you again soon.

Been coming for 20 years. Orbit In is my ONLY Palm Springs destination. Thank you to all the current owners for always keeping the ambience and aesthetic preserved! It’s why i keep coming back. See you next year

This was the PERFECT Hotel for our small Family Reunion! We reserved ALL 9 of the rooms, so that we had the Entire Grounds and Amenities to ourselves, without having to share or worrying about disturbing any other guests. From the initial booking process (which we started a year in advance in order to secure All available rooms) to the very end on check out morning, it was FANTASTIC. The staff were Courteous, Kind and Professional at All times. The Rooms were meticulously clean, decorated and so cozy! The Bar Area was warm and welcoming to all attendees, boasting a daily stock of Keurig Coffee, various teas, oatmeal, granola, and a Large Fridge stocked with Yogurt, waters and soft drinks, at our disposal Daily. The pool was cleaned each day, and was plenty large enough for our group to enjoy, along with a warm jacuzzi There were also bikes to ride at our disposal. It was Three Days and Nights of Total, Complete FUN without hassle, hurry or Worry of any kind. I HIGHLY recommend this Palm Springs Getaway, whether you're a couple, or small group. It was walking distance to the main street where we were able to enjoy the Street Fare put on Every Thursday Evening. The Office Manager, Brian, deserves a Special "THANK YOU" for all his effort put forth ensuring my family had EVERYTHING they needed to make their stay Comfortable and Complete! Brian was very attentive and made himself available above and beyond the call of duty! We will Definitely be coming back! Thank You Orbit In Staff!

This was the second time I stayed here and it’s safe to say I’m a loyal visitor to Orbit In. This time, I came with my wife and we felt very welcomed and safe. I’m absolutely in love with the grounds, the energy and the rooms. I’ve stayed in the Rat Pack and the Leopard Room, both very special and super spacious. Everything is very authentic to the mid century era so not everyone will get it.. but if you’re a fan of mid century design, you will be in heaven! It’s clear that there is a high level of respect for the property and that is expected from the guests as well. It’s truly an escape from reality to come here and bliss out. Can’t wait to be back!

Orbit In is a stunningly beautiful MCM gem, faithfully decorated, relaxing and quiet, with great amenities focused on guest convenience. Brian was a wonderful host and went out of his way to ensure a great stay, including dropping some Orbitinis in the room when I was going to miss cocktail hour. It is also a short walk from the main Springs strip for food and shopping. Recommend "Farm".

This is truly an experience! My husband and I stayed here at The Willows for his 75th birthday! It was as if we were in paradise. The rooms were period perfect for 1928 yet very up to date. It was surprisingly peaceful and serene. There are very few rooms so the privacy is huge and the noise is almost non existent. The sounds of birds chirping and trickling water is very common on the grounds. It was as if we were a guest at someone's luxury mansion. There is private and safe parking and the staff are very kind and accommodating. The 3-course complimentary breakfast was served in a beautiful dining area with the view of a stunning rock wall will a waterfall. The food was fantastic. There is also a complimentary wine and appetizer hour that is sensational! We will definitely be back again to this hidden gem! We loved it!!!!

Great Spot ! Located next ( literally next door ) to an Amazing Landmark - the Palms Springs Art Museum ! Seems newly renovated - has a Great panoramic Climb up the mountain ! Very good service , special wine 6 o'clock happy hour ;)

Our room (Rose) was comfortable and clean. All the staff were wonderful. The landscaping throughout the grounds is incredible and I really like how everything is tucked against the hillside with winding paths. You can climb up the hillside garden with plenty of benches from which to enjoy the views. Breakfast was easy and just how we like it, few decisions, just sit right down in front of a waterfall and friendly people bring you delicious food. it is an easy walk to all the action along the main streets but is tucked away and quiet. I'm generally a fan of contemporary design and fresh new buildings, but I loved this and would certainly visit again if I am in Palm Springs.

We just spent our 50th anniversary at the Willows. We had spent last year’s anniversary at the Willows, and we enjoyed it so much we wanted to return. The Willows is a bucket list level place to enjoy, having so much history that it’s almost hard to soak it all in. We were in the Rose room, and it was more than worth it. Thanks to Nicole, Grace and Mia for making our stay so great and so much fun.

My wife and I stayed here after she had done some extensive research as to find a nice place but not just like all the others! Well our stay here was amazing, we lived every bit of it! The waterfall sounded phenomenal as you drifted off to sleep 😴. The service was great, if you needed it they got you covered. We will definitely stay here again if we travel back to Palm Springs. Really close to downtown, we just happened to stay when it was pride weekend, so it was extra busy all around town but it was fun.

We booked out the majority of the hotel for our wedding party back in April. Couldn’t have asked for a better experience. Pictures just don’t do it justice, it’s incredible in person. All of the staff were so accommodating to our large party as well

I rarely write reviews but I thought I'd add to the Willows strong legacy of 5 star reviews. This place is unlike anywhere else I've ever stayed, staff is helpful/thoughtful but not overbearing. you really do feel like you're staying at a (very rich) friends house. Plenty of interesting characters to talk with and the grounds are insanely beautiful, no pictures could do justice to how incredible this place is kept. I from now on refuse to stay anywhere but the Willows when I visit Palm Springs, do yourself a favor and book yourself a stay in the Rose Room.

I want to start by saying the staff was very friendly and helpful. The location is amazing and the outside is very nice and has a fun vibrant feel. The food and drinks were decent. Our room however was bad!! It had not been updated in over 20 years I'm guessing.Very outdated and run down! Dirty stained carpet, wallpaper bubbled and ripped, bed was hard, bathroom door had been kicked or punched in, floor lamp had at some point been knocked over the lamp shade was bent and the switch did not work, While using the sink the faucet handle broke off.Maintenance replaced it after several hours. Leaving the carpet underneath the sink all wet. The toilet handle had to be jiggled every time you used it or it would keep running water. The shampoo, conditioner and body wash dispensers in the shower were empty, Nothing else left in the room other than one tiny bar of hand soap. Shower head was very old and plugged up with hard water deposits. Caliente Tropics could be something really great with some updates to the rooms. Definitely more of a party place than a place to go and relax. Loud guests that were drunk and obnoxious.

I will choose this hotel again and again and again. The staff is warm and wonderful. The pool area is fantastic! The Reef is Tiki heaven. The rooms are a little dated but who is spending time in the rooms it was clean and the bed was comfortable. I loved every minute we spent here.

In May 2019, I booked my weekend birthday package getaway in advanced not really looking too much into surrounding resorts in the area. I wanted something nice and noteworthy, but inexpensive. However, with Caliente Tropics Resort, I essentially got what I paid for. When my mom and I arrived to check in, we were not impressed or greeted. The male guest service employee was not very customer friendly to me and I had partially paid for a birthday package room deal on my Birthday, for the deposit. I was ready for a refund because of guest service worker’s behavior. He had a very nasty/sassy attitude towards me perhaps because he was used to catering to a specific customer demographic and I was not the norm round those parts. I immediately requested to speak to the manager regarding my check in experience & I was just about ready for a refund of the birthday package reservation. We had driven a long way from LA for this getaway. The clerk spoke rudely in front of my mother who had accompanied me. He would not humble himself. He wanted to argue with me & didn’t seem to care if I stayed especially since I had already paid for half of the booking/birthday package up front. I was appalled at how combative he was towards me, a petite female and he appeared to be younger than me in age. The manager pretty much explained that the deposit was non refundable, but she handled herself much more professionally than front desk clerk who acted like he could not care any less whether I stayed or not. He did not change his aggressive demeanor or tone towards me and that was out of line. I am confused and It concerns me that he felt so comfortable speaking down to me when I they had already secured have of my deposit. I guess he was hoping to make some money off of keeping my non refundable deposit and booking my room to guest that he preferred to respect and service. The manager gave me the option to leave with no deposit refund or anything owed on the remaining balance of my weekend reservation, but apologize for the inconvenience & gave me a complimentary bottle of wine. So, I decided to stay and keep my reservation. I truly appreciate and commend her professionalism, tact, emotional intelligence, and most of all for caring enough to treat me like she wanted us to stay. I didn’t feel like checking in anywhere else at the last minute. I just wanted to relax and have a fun birthday getaway. The room was a small double queen. I wasn’t impressed with the quality and condition of the room. After we stepped out and came back to settle in our room, I noticed that my bed covering had a noticeably large filthy dirty mess on it. I just removed it from the bed and tossed it on the floor, to the side in a corner. All I could do was hope that it was not done vindictively. I really hoped that it was an honest mistake & oversight on their behalf. The birthday cake with white icing and balloons were already there when we first went to the room. It was really simple, kind of low budget. Something that I really could’ve done myself. To my surprise, the cake was really delicious. It tasted like it came from a fresh bakery although it looked like it was bought from the local supermarket. The swimming pool, Reef bar area, and native figurines displayed throughout resort were nice. We ate at the upscale restaurant adjacent to the resort. I was disappointed & unimpressed with the rack of lamb entree that we ordered. I always look forward to eating lamb. The rack of lamb at this particular restaurant tasted bland, lacking seasoning and flavor. I don’t remember what else came with the lamb entree because there was nothing special, unique, or significant about the rest of the meal. I do remember that it was way too expensive for a rack of lamb entree that I didn’t even finish because it just didn’t taste good. I did manage to get some good photos to capture some of the positive aspects of staying at Caliente Tropical Resort in Palm Springs. Love, Light, Peace, Sunshine, Respect, Care No weapon formed against me shall prosper

My brother and I stayed there a few years back. It was the last night of a 12 day camping trip through the southwest pulling an Airstream.. We were beat and decided to find a hotel. We both love Hawaiian kitsch. This place delivered. The cocktail lounge playing the original Hawaii 5-0. Was like a cherry on top. Next day was breakfast at Elmers which is within walking distance. And on the way back checked out a few boutique motels for the future. We had a fantastic stay and such a fun night with others staying at the hotel. Would definitely recommend. It's not perfect but it's a great place!

Rooms are super gross. Old gross carpet, gross old curtains, peeling wallpaper and holes in walls, bathrooms are old and gross. I get that it's a vintage style but they don't need to actually keep the same bathrooms and carpet from 40+ years ago to achieve that. We got a suite hoping it would be nicer but it was way worse than the regular rooms. The tiki bar was pretty good but the food there is horrible. Mex food out front is good. Crazy pool rules kinda ruin the pool with a Karen scolding you. Also there's no outside food or drinks yet they offer no healthy food. Also there's no vegan, vegetarian, or GF options. Slimy eggplant is not an option.

I reserved 2 nights through Hotwire for lower price. Total of $300 for 2 nights. First night, we found the shower room drain was clogged so bad so we were unable to take shower. called the front desk and they sent a plumber tried to unclogged but no luck. So we asked a front desk we need to transfer to another room. They said all rooms were sold out, no room were available. I complained and asked for refund to the front desk lady, she said I need to talked to 3rd party because I reserved a room thru Hotwire. It was room #144. Other than that everything was ok.

The pool, restaurant and front desk are all 5 stars. I took one away because the shower was formidable and the WiFi disappeared completely. If the resort spent a little money replacing the shower heads and soap dispensers and towels, it would be five stars. Also extremely pet friendly with a large lawn that is savior on hot pavement days, which I super appreciated.

Over all the one day stay was nice. The front staff and Check-in were quick, easy, and enjoyable. This is a vintage building that has been beautifully remodeled. The parking is kind of wonky- you may have to walk kinda far if parking is full near your room. It had an awful smell of musty and old stale air to the room which did not get better with the doors open and the bathroom does not have an exhaust fan so they have the upper window open, which was strange with a 115° days. The air conditioning unit in our room was exceptionally louder than any other that I've encountered. I would highly suggest paying a little more for a poolside room with a private patio. The pool was nice and had misters. Many outdoor games for the kids like connect 4 and cornhole. Multiple fire pits and sitting areas. We encounter some wildlife upon arrival which was fun.

This hotel is centrally located within walking distance to most shops, restaurants, and the little casino. It's very retro and quaint and we loved the décor. You can tell they put a lot of thought into the remodel. We had a poolside room with a little patio area but the vines along the pool fence prevented a view of the pool. Parking is okay. There were 12 of us in 7 rooms in celebration of the marriage of my brother who had married in the courthouse earlier that day. Our only complaint was that most rooms had no hot water and we ended up taking cold showers. It was 4am when I took mine and it wasn't a pleasant way to start my day. Staff and management are very accommodating and will do everything within their power to make your stay an enjoyable one. The bed was VERY comfortable and once they fix the shower issue we will definitely stay again. I will say, through no fault of the hotel, a known biker "club" was having their annual gathering in Palm Springs that weekend and our hotel was full of their members. Palm Springs had close to 1000 members staying all over town. Although they were all very polite and friendly, they were there to party and have a good time and a few of us didn't get much sleep but management did compensate those that were affected but we did cut our weekend short because of it.

Stayed here for one night in August. Very warm, though had AC which was very loud! May have been working overtime due to how hot it was. Location was great and staff were very helpful when checking in. The pool could have been a bit cleaner as seemed pretty cloudy and not the most appealing. Would stay again though if passing through.

This review should be a five star rating. I have supported this property by writing positive comments on their Instagram account. I have been here five or six times. The stays were very good except this recent visit this past week. I always stay in a particular room. The room is simple but the view of the property and mountains are amazing, so it makes me happy. I called ahead of time to request the room. While checking in, I was informed that another guest had the room, despite my request. The request was marked on my file. Howerver, the one manager told me they never read requests only at the time of check in. I requested that they waive the early check in fee since they did not honor my request. The manager replied in a 'particular' tone, "I'm not gonna waive the fee since you're comin in at 10:30!" Working in hospitality myself all my life left me in a very dissapointing manner, and I didn't even check in yet. Thank goodness for Jane, the front desk team memeber, who was very sincere and accommodating throughout my stay. I told her of the situation which she was sympathetic. I requested that she add the room number to my name so that they know I want that room. When I rebook next year, I will call every day for a week leading up to checkin date. Otherwise, their won't be a repeated visit. As far as Jane, I think other staff members need to learn from this great employee.

I stayed here during a stopover. The hotel is easy to find and check-in was quick. The room was simple but clean, and the bed was comfortable. Bathroom was small, but everything functioned well. There wasn’t much noise from the street, which was a plus. Breakfast had basic options — toast, cheese, fruit, and cereal. Staff were professional. Good for travelers who need rest before continuing their journey.

Had a great time over the Labor Day Weekend. Rooms are clean and spacious! Have Microwave, mini fridge and safe. Pool is great and a few steps from all the restaurants and bars. Coming back again. Want to say hi to el Sapito.

The designated available parking for this location is very small. Depending on when you visit there’s a good chance you won’t find a place near your room to park. The access from parking location and access to room location are difficult. The soaps smell great! The citrus trees and minimalist design are nice. If you need to call the front desk for anything - you can expect a 15-30 minute hold…even for a quick question. There’s a resort fee regardless of if you plan to use their pool. Reservations are often non-refundable, but they can alter the date of the stay instead. It’s a great location to downtown and the Cactus to Clouds Trailhead. Would probably try somewhere else next time.

Beautiful landscape and pool! Room itself felt like motel and needs some renovation but the exterior of the hotel was gorgeous! Complimentary breakfast had lots of choices and I enjoyed at the outdoor seating. Pool was nice and mist they spray cooled down while seating in pool lounger. You can walk to town and many restaurants. Good location and beautiful hotel ground made our stay a special one.

The hotel is a in a great location. Outward appearances the hotel looks great. The lobby is updated as well as the surroundings. From there though it starts going down relatively quickly. The rooms while updated, the room we had during our stay has some kind of weird dip in the middle of it. While normally I doubt that this would be a factor to comment on, here at this hotel it’s different. The entire console where the tv, desk, mini fridge, dresser drawers are is attached to the wall. Again, not a big deal until you factor in the dip in the floor. The console is literally hanging off the wall and has such a slope to it the dresser drawers don’t stay closed. This is dangerous to say the least. In the middle of the night you might have went to bed with them shut but then they slide open on their own. Ended up having to get up in the middle of the night to use the restroom and about killed myself on the drawer that popped open in the middle of the night. Ultimately, I had to fix it with putting some cardboard under the legs of the console to lift it back up enough to stop the drawers from sliding out. It was evident that other guests have had the same issue and someone tried to fix it the same way but did not get it high enough up to stop it. This is a simple and quick maintenance fix with a couple shims. One would think the liability of someone severely injuring themselves on tripping on a drawer at night would out weigh the expense of a $2 shim. The other notable thing is they “offer” a gym on site, however, it’s not functional. They have several treadmills, but opted for a high end Eschelon $6000 weight machine, but it requires a subscription. Because of a long standing back injury and needing to do physical therapy exercises daily we always use a hotel that has a gym. When I asked the front desk how can we actually use a gym when it requires a subscription, they were not super helpful. All they said was oh the treadmills will work as a guest. When I specifically said I needed the resistance machine I did not get much of an answer other than “oh our subscription expired.” If you are going to offer a gym in house, but then make it require a subscription service to use it, you might want to let people know ahead of time so if they need to make other arrangements they can; or better yet don’t buy equipment that requires a subscription in the first place, or ensure that if you do your corporate office keeps those valid so guests can actually use the offered gym facilities. Also due to the dip in the floor the door has about an inch + gap. In the photo below you can see one side it starts flush, then the floor drops about an inch or more down, which coincides with the console drawers not staying closed.

I had a conference in Palm Springs and stayed there. This entire town is expensive, this hotel is at the lower end of the price, although it’s still more expensive than an average hotel we used to stay. But my experience was really good! Cute hotel, free breakfast that’s very nice, the room was big and clean. Their pool was fancy, there are many flowers and I keep seeing a hummingbird hopping around. The only problem is they are fixing some floor tile thing outside and has been pretty noisy during the day time. I’m not sure I’ll go to Palm spring again but if I do, this hotel will still be the option.

Cute hotel with lush landscaping and grounds. The staff was super friendly and helpful. The room was clean. I was especially pleased that it was not carpeted. Breakfast was quite good. It was a little noisy at night due to its close proximity to a block of bars but the noise didn't keep me awake.

Wonderful hotel for the price and location. Just a few minor shortcomings but still 5 stars. My first time visiting Palm Springs and I chose this hotel for the affordability and location. I was also looking at the Zoso hotel next door but they charge a ridiculous resort fee so I went with this one instead. Room: I got 2 queen beds which was perfect for 2 couples. Rooms aren't huge but that wasn't a big deal since we were just there to change, shower, and sleep. Bathroom was clean but the body wash was empty. The fridge worked and the room included a huge TV. There are also a bunch of seating areas on each floor so if you need more space or just want to be outside, you can. Pool: relatively clean. Yes there are leaves but there are trees everywhere, so that is expected. Hot tub also clean and not overly treated with chemicals. Only downside is that the pool is surrounded by the hotel, trees, and a mountain, so the sun may only be showing in the morning/early afternoon only. Breakfast: I stopped by for a coffee and snack but each day they had eggs, sausage, biscuits, waffles, cereal, yogurt, muffins, fruit, etc. Its a pretty decent offering considering it is included in the price. Bar: probably best to skip it for mixed drinks. The bartender literally measured everything with a cup which takes forever when making drinks for multiple customers. Gym: this is probably the only downside of my stay. The equipment itself is newer and high end (Echelon and Peloton machines). However, none of the machines were able to connect to the internet so you could not actually use them or their programs. The treadmill, elliptical, and cycle won't actually work unless you are connected. The gym is also fairly small, only 3-4 people at a time max. Some other important things to remember. When I booked, I chose the non-pool room view and I am glad I did. None of the rooms actually have a true "pool view" since there is a walkway in between the room and outer wall. I was given a pool view room anyway but could barely see the pool outside of the window. Location is great. It is only a few minutes walk from all the bars and restaurants. But the downside of this is that there are about 3 nightclubs surrounding it so you will hear loud music on weekends going until 1-2AM. Its not super loud but if you are a light sleeper, you may notice it more. Lastly, I asked the hotel for late check out and they gave me an hour at no additional cost, which I thought was nice. They will also hold your bags for you so you can pick them back up when you are ready to leave. Overall, I loved my stay here and will definitely stay again.

Nice staff but beware of the noise! Many of the rooms (24 out of the 90) face onto a super noisy bar/disco North of the hotel. After 10:30pm it’s a bit better but still pretty noisy. Avoid rooms: A 105 108 209 212 311 312 B all odd numbered rooms C 109 110 209 210 309 310

Eureka!!! I've looked at staying here 2 times before and didn't. Honestly I don't think I'll stay elsewhere in the future. Grounds are beautiful. Plants and manicured landscape, Spanish style patios are so pretty. Room was huge with an incredible jacuzzi tub. Bed feels sooo good. It feels like a featherbed. Shutters make for a dark room with cold ac 🙌🏽. No carpet in room which I can appreciate and it had these large plank faux wood that felt good on the feet. HUGE tv. Greeted with huge smiles and personality upon check-in. Tara was great?! Maintenance staff very friendly as well. Their continental breakfast was actually good 🤣. It's an older building but updated. Very clean bathrooms are very modern and we'll kept. Pool area was perfection with a full bar. Not too crowded. I'm trying to convince the hubby for one more night!! (Edit)I got one more night 😁 Thought we would you get to the gym but haven't. Great equipment! Next time!

Solid stay. Everything was standard for a courtyard. Rooms were spacious and comfortable. The lobby was nice. And the grounds were well-maintained and very pleasant. Location was good but not great. It’s a 15-20 min walk from the main streets of Palm Springs.

The hotel is suitable for business travelers or solo guests. The room had a good work desk and reliable Wi-Fi. The bed was firm and the pillows were okay. Bathroom was small, but water temperature and pressure were consistent. Breakfast was light but included in the rate, which is nice. The area around the hotel was quiet in the evening. Overall, not impressive, but functional.

Decent, affordable, clean and nice place. Not the most fancy place, but clean and they seem to keep up the place. One stand out is the pool. Again, not the most fancy or nicest pool, but the saltwater system works great and they keep it sparkling clean. Even with a bunch of kids in the pool in the afternoon, by morning, it was sparkling clean and towels rolled up on the lounges. The saltwater/filter system must be an amazing commercial system as the pool is clean but absolutely no chloramine smell when you get out of the water. A bit away from the action, but quiet and feels safe. Street parking available if you want to save $10/night.

Checked out of this hotel after about five hours. When checking in asked for a quite room, the front desk person Marcell, assured us that this was a business hotel and that it was quiet all the time because it catered to business travelers who are generally low key. Our surprise happened as more and more very young, many clearly underage guests were piling into rooms, walking into the hotel with cases of beer and other alcohol. There began several parties on the different floors with people spilling into the hallways and balconies causing disturbance to guests. These people were drinking and partying in hotel halls. We contacted Marcel who told us that there was nothing he could do because guests could make as much noise as they wanted and the hotel could nothing until 10:00 PM. He said he just found out about the parties and had no idea they were happening when we checked in. At checkout, we asking him again if this was his story about not knowing about the parties and he refused to say yes or no. We tried to confirm that we were not being charged for this stay. We were told by Marcel that we were most certainly being charged for the stay that we checked out of. We were told we could be moved to another room but that would not help when these guests had their sliders open, music playing, drinking and partying with no regard for any of the guests who came to the hotel to sleep and rest. Marcel could care less and was clearly not interested in keeping control of the property he was entrusted with. Marcel is very slippery person and jut flat out lies when the situation calls for it. We were told no one was available higher than him to deal with this and that someone would take our call on Monday. Fortunately, we were only a short drive to the Triada in Palm Springs and they took good care of us as a Bonvoy member. DO NOT STAY AT THIS HOTEL!

Tens of Drunken teen frat members partying in the hallway blocked us and harassed us from transiting between the elevator and our room. The only manager available was Marcell at the front desk who claimed he “could not do anything about it until 10pm”. He was not concerned we had been harassed or that the hotel had turned into a frat party rager. We left and he assured us with a smug and sinister twist of his mouth that we WOULD be charged regardless for the night. This man should be fired for incompetence and willfully violating the hotel and chain’s code of conduct and responsibility to provide a safe and quiet rest. Innkeepers have a legal duty to provide a peaceful environment for their guests, which includes managing excessive noise from other guests or sources.

It's a courtyard, with the standard, but good amenities you get at a courtyard. About a 15 minute walk to the historic downtown. As with everywhere, service is going to online check-in and checkout. Breakfast is not included. The lobby or shared space is a unique with a few high backed benches and tables that isolate you and have their own screens to watch something, and while i didn't verify it's claimed you can connect to for your own presentation if working with clients.

I don’t recommend this hotel. I stay in a lot of them for work, and the staff here needs attitude adjustments among other things. Front desk staff needs re-training for sure… Main issue for me is the pool. We 2 adults tried to enjoy the hot tub quietly after their “closing time” and were VERY rudely told no and kicked us out. They put actual padlocks on the gates! Pretty sure that’s a code violation, but worst case a lawsuit waiting to happen. Location ok but a bit a of a hike to downtown through some dark areas. Won’t stay here again

This place looks ok from outside but is in desperate need of renovations and maintenance in the rooms, or at least the one I stayed in. Wallpaper peeling off the walls, the carpet seems dirty, there are bad smells, and what looked like black mold on the bathroom ceilings. Beds and pillows seemed cheap and old. Very run down. It seems like a hotel that the owners have spent a little on “cool” decor for the the rooms meanwhile everything is cheap and falling apart. Clean up your rooms.

We have been staying here for years! The hot tub is the biggest bast you’ll ever find. But It was sad to find most things a bit rundown. The rooms are dark and dated. They are very clean though. Although the walls around the bathroom vanity were splattered with what looks like toothpaste and the walls in the kitchen were also splattered with something white. There was two of us staying for four nights. But they gave us two bath towels,one hand towel,and one washcloth. Years ago and there would be someone out there first thing in the morning washing all the grounds down, along with the outdoor furniture and cushions and setting everything up so welcoming. The cushions were in a big pile around the Hot Tub stained and dirty. The fire pits used to be lit and there would be lights everywhere and maybe music.

This was a great find! Non descriptive from the outside, but go through the doors, and WOW! Classic, quaint, old school Palm Springs 🌴 The rooms are fun and the grounds even better! Quiet and close to the strip. The swim spa was a wonderful place to relax. We will definitely be back!

I am currently a guest for 3 nights. The room is horrible, very run down and dirty I asked to switch rooms and they told me none were available even though new guests are checking in today. I asked to have the manager call me. No response as of yet. The location is great and the courtyard very welcoming. For $330 dollars a night this is terrible. I had to ask to have the base boards cleaned because they were filthy. The cleaning help was quick to respond and very helpful. I wish I could post pictures of the dirty rags so you could see how dirty the room was. I have two more nights left on my stay. Palm Springs is very crowded so little hope of getting another room anywhere

Great property. I stayed there this weeked with a large group. We did an almost total hotel takevover. The rooms were spactious and clean. The property was well maintained. The staff was top notch from check in to check out. Everyone was friendly and helpful and seemed excited to have us there. I hope we can plan more events there in the future!

Great downtown location, rooms are quiet and nicely appointed, front desk was friendly and efficient. Two pools, whirlpool spas, fifties style modern design like something from the Las Vegas "Rat Pack" era. A real joy.

Great place and the best value in Downtown PS! Not a lot of fancy amenities, but clean rooms, comfy beds, nice pool, the biggest jacuzzi you've probably been in and a prime location.

When I was a little boy I had the Paradisa Lego sets that had the pink and white umbrellas and I always wanted to be one of the Lego people in those sets. Staying at the Trixie Motel made my dreams come true. Every aspect of my 48 hours at TM deserves 5 stars: - From the second I checked in, the staff was absolutely incredible. Every single person there treated me like a queen; they were kind, funny, patient as hell, and I never had to wait for anything. - The room itself (Yeehaw, Cowgirl!) made me feel like I was living inside a TV show. The lighting was perfect but the air conditioning was heavenly (would be crazy if it wasn't.) - The pool area was immaculate and the pool water itself was like a spa. If you suffer from anxiety, they should prescribe a day pass to the pool. - Finally the Barbara lounge: the vibes were perfect, the service was A+ and the menu deserves a Michelin star, maybe 2 (Cigarette Mom French Onion Dip????) I can't wait for my next stay. And to David, Angel, (and Trixie, if you're reading this): thank you for creating a space where camp meets comfort, where queerness isn't just tolerated but CELEBRATED, and where every mirror reflects back a better, draggier, pinker (?) version of yourself.

Visited a couple of weeks ago on a whim with my daughter. Had a blast! Such a cool and fun boutique motel close to everything! Laura at the front desk was awesome! Our bartenders were also terrific! Loved our room!

We stayed here for our honeymoon and had the best time ever! Everyone is so sweet and accomodating. The pool is wonderful. Loved meeting all the other gay guests too! Such a beautiful community and so happy to have experienced it💕💕💕 I’m still in awe with the decor. It’s incredible!!

We stayed one night on a trip to Palm Springs. We loved the Flower Power room! It was cute, spacious, and clean. The staff were friendly and helpful, allowing us to go to the pool or sit in the bar while waiting for check-in. The cocktails and snacks were great. Overall, the whole experience was seamless and fun for a short trip with a girlfriend. I would highly recommend staying here for a unique experience.

Loved every minute of it! The staff is incredibly kind & helpful. The pool was always a perfect temp. The drinks at the bar are crafted, well-balanced, & delicious. I stayed in the Yeehaw Cowgirl Suite - loved! There's a little private patio in the back as well. The walls are quite thin, so if you are a light sleeper, you may want to bring earplugs. It is definitely a small boutique motel, not a luxury resort. But you can feel the love & care put into the place. And again, the staff could not be nicer!

In a little corner of Palm Springs sits a small paradise. The pool is very lovely and well kept. The bar staff is friendly and welcoming. The rooms are individually designed to be unique and personal. Everything about the Trixie Motel is exactly what you'd want for a short get away. I stayed in the Yeehaw Cowgirl Room and enjoyed every moment of it.

It’s obvious that this place is focused on making people feel welcome and comfortable. I came to town to visit family and wasn’t able to actually stay at the motel, and I didn’t have anyone to go with me, but I am a huge Trixie fan so I at least had to stop by for the giftshop. I was greeted by a very sweet woman who escorted me to the shop and made sure I felt welcome. Her and the other shop employee offered to book me for a spot at the bar, and I decided to go for it. Honestly, I had wanted to see the bar but was nervous about being there alone, so I was going to skip it. The employees made me feel comfortable enough to grab a spot at the bar, and the bar tenders were super kind and welcoming. I ended up hanging out for a couple hours and a couple drinks, which were delicious. I highly recommend this place, especially to Trixie fans, but even to those who just want a place to hang out. It’s very obvious that the staff cares about creating a comfortable and inviting experience. Shout out to the woman working the front around 3pm on 6/6!!!

We loved the courtyard. We had a lovely sleep...very comfortable. We liked the adult only vibe. We liked the smallness of the hotel. Love the robes and refrigerator and storage space. A bit concerned we were not asked for ID and asked to look at the names on the list and pick who I was...only my first name. Suggest putting a table between the chairs in the room and replacing the chairs with something smaller. We will stay in this hotel again...good value.

Based on a recommendation my husband and I stayed here for 3 nights. My husband and I were looking for somewhere to relax without any kids around and La Maison is the perfect place to be. My husband and I were lucky to have this place to ourselves for 2 days as we were the only guests at the time. It’s small yet cozy and private. Blanca a very nice and friendly lady was very welcoming and made us feel very comfortable. She takes care of the guests and the hotel. She has a small breakfast selection ready for you in the morning to enjoy. We truly enjoyed our stay. Be prepared to be surrounded by cute hummingbirds.

We recently celebrated my wife’s birthday at La Maison and had an absolutely unforgettable experience. Our group of 24 had the entire boutique hotel to ourselves, which made it feel like our own private retreat. From the start, Jabi was excellent in communicating all the details and making sure everything was clear before our arrival. When we checked in, we were warmly welcomed by Blanca, who turned out to be an amazing hostess and always making sure our group felt at home. Having the entire pool and property just for our family and friends made the weekend extra special. The aesthetics and vibe of the hotel were spot on with a stylish, intimate, and relaxing scene. The rooms were perfect, nice and cool with all the amenities you need. Every single person in our group had a blast, and will definitely be doing this again! Highly recommend La Maison for anyone looking to create special memories with family and friends.

Had a very pleasant stay at La Maison. Blanca was very welcoming and went out of her way to help me get situated. The pool is serene and the complex is surrounded by high walls for great privacy. I will absolutely be staying here again.

A wonderful quiet oasis! The courtyard is tranquil with a fountain, flowering plants, pool, hot tub, and delightful hummingbirds. The room was spacious and bed very comfortable. It was exactly what I was hoping for. Breakfast was generous and you can even get a cappuccino or latte. Don’t hesitate to book a free nights here.

My wife and I arrived during a dust and rain storm. The worst in many years I was told. Palm Springs streets were littered with palm, fronds and plant debris. We made it to La Maison just fine and were greeted at the side gate entrance after ringing the bell. check in was easy. This is an older hotel so don’t think it’s shiny and new. Double doors open to the pool and courtyard with Jacuzzi, outdoor fireplace, lots of lounges and outdoor kitchen. Now the storms did a number on the pool in courtyard. complete cleanup took two days, but that didn’t stop happy hour wine and snacks. Breakfast is set up mornings outside by the pool and consists of breads and bagels, fresh fruits, hard-boiled eggs, yogurt, granola, and of course, coffee and juice. Hummingbirds flew all around us and came right up to your face to say hello. My wife is a huge hummingbird fan! It was a very quiet day. The room has a very comfortable bed with nice linens. Tile floor throughout, bathroom sink, toilet and shower are newer. Older looking room and furniture, but clean as a whistle. We enjoyed our stay and will be back.

Such a great stay and a beautiful property! This place radiates Palm Springs vibe. It’s cozy and intimate, but also appropriately social and super close to the strip. We absolutely loved our stay, and Blanca was a central focus of our enjoyment! She runs the place with charm, warmth, and hummingbird mojo! 5 stars just ain’t enough sometimes!

The man with glasses checking us in was very nice and gave us a brief tour at check-in and told us all the rules, which was nice; you never get that anywhere. They let us check in an hour early, too. Rooms were very modern, clean, and COLD. Nice AC situation! Loved the unit's own front patio + door that opened right to the pool view. Pool was open 24 hours, very peaceful, quiet, and clean. Even had pool floaties to use, which was great. Relaxing and comfy vibe overall.

When I travel to Palm Springs, I always seek an inclusive and warm atmosphere, where I can truly unwind. My choice of hotel was based on my personal preferences, and upon booking, it seemed to offer everything I desired, including a reasonable price. However, my experience took a sour turn upon arrival. As soon as we stepped into the lobby, I could sense an unwelcoming energy. The manager on duty that afternoon had a demeanor that felt dismissive, making us feel as if we were merely children in his playground. The rolling of eyes from staff members was hard to miss, adding to the unease of the situation. While the hotel itself is stunning, boasting beautiful architecture and inviting decor, the excessive rules and regulations overshadowed its appeal. The atmosphere felt more like a strict institution rather than a getaway, with rigid policies on early check-ins and late check-outs that left little room for flexibility. This rigidity contributed to a frustrating experience, as I found myself navigating a maze of dos and don’ts. However, not all was lost during my stay. When the manager left for the day, two women at the front desk brightened the atmosphere with their kind demeanor. They were notably accommodating and genuinely sweet, which provided a much-needed contrast to my earlier interactions. Ultimately, despite the hotel's beauty and the kindness of a few staff members, I left feeling disheartened. And as a proud LGBTQ+ person, one would think a hotel called The Palm Springs Hotel would embrace the Palm Springs vibe. I will not be returning to this hotel in the future, as the experience did not align with the welcoming energy I had hoped for.

On May 18, I was walking my dogs near Palm Canyon when a homeless man began following me into the Little Tuscany neighborhood. He was shouting at me, threatening me, & brandishing a weapon. I called the PSPD, who advised me to go to the nearest business, The Palm Springs Hotel, & wait inside until officers arrived. I rang the bell & explained the situation to the man who answered the door. I told him (an older man wearing heavy cologne) twice that the police had specifically directed me to wait inside his lobby for my safety. Despite this, he refused to let me in offering no explanation other than "I can't let you in". Instead, he told me I was "welcome" to sit on the public sidewalk & wait there. I was following instructions from the police & still turned away. It is atrocious that a business would refuse help to someone visibly distressed. The Palm Springs Hotel's lack of basic human decency, community responsibility, & compassion is disgusting. This employee was more comfortable with the idea of someone being attacked, or potentially killed, on their doorstep than allowing me to wait safely inside for help. He, & The Palm Springs Hotel, should be ashamed.

Wasn't expecting the Ritz but it's definitely a bait and switch with the pictures and description on their website. Immediately upon arrival we wanted to cancel and find another hotel but they said we'd have to pay for our full stay regardless. Definitely do not recommend.

Old building, not well constructed, you hear your neighbors talking and hear their TV. Advertising pictures are photoshopped, removed power lines and palms are made bigger. The glas doors through the pool are brocken, dangerous to open. The deposit fee is ridiculously high and they manipulate you with it... force to give good review before they return the deposit. Parking is only a few places outside on the street, not convenient...

This hotel was fine for a short city visit. The check-in was quick and efficient. My room was a bit small but had everything I needed — a comfortable bed, working air conditioner, and decent Wi-Fi. The décor was outdated, but everything worked. The breakfast buffet had limited variety, but the food was fresh. The staff were helpful when approached but otherwise stayed in the background. It's a decent choice for travelers who don’t need luxury.

This property has significant potential for those looking to enjoy a relaxing getaway in the beautiful surroundings of Palm Springs. Unfortunately, my recent experience fell far short of expectations. From the moment I arrived, I was taken aback by the unprofessional behavior of some staff members, who displayed eye rolls and a condescending tone that made me feel unwelcome. As a nurse, my time off is incredibly valuable and rare, and I had been looking forward to this trip as a chance to unwind and recharge. Instead, I found myself feeling uncomfortable and disheartened by the interactions I had with the staff. It would be incredibly beneficial for upper management, particularly (the older gentleman, I didn't get his name) to take a moment to reflect on the importance of respectful and courteous customer service during staff training. Given my experience, I believe there are certainly better options available for accommodations in Palm Springs that prioritize guest comfort and hospitality. I hope my feedback can lead to positive changes for future visitors.

A small, boutiquey place to stay with a great location and beautiful grounds. The Sunflower room decor and condition was average. Some missing crown molding, the coffee pod situation didn't work, nails were sticking out of the walls, there was no rug, the sleeper sofa was uncomfortable to sit in and was either too far from the TV or the TV was too small, and the bed has no headboard and was on the other side of the pool equipment which wasn't super loud but constantly on and noticeable. The staff was super friendly and using the available bikes was a great option to get out and explore.

Such an amazing weekend getaway at Talavera. My wife and I were looking forward to a quiet weekend away with no kids and Talavera was the perfect setting for this. We got in on Friday night after hours and the staff made it easy for us to check in before hand and gain access to our room on our own. The hotel is small and quaint, once you enter the gates you feel like you're on a wellness retreat. If you are looking for a weekend of going out the hotel is located a short walk from downtown, however the hotel was so peaceful and relaxing my wife and I ended up never leaving the grounds. We spent the weekend relaxing by the pool, utilizing the patio hot tub and ordering in food from doordash so we never had to leave. Every member of the staff was extremely welcoming and friendly. Already planning our next stay for a year from now and convincing all of our parent friends to come with us for a recharging weekend away.

We had a fantastic experience. We stayed first in the Sunflower suite - appreciated the kitchen and being steps from the pool - then the Fountain suite - loved the private yard and entrance. There was always a staff member around ensuring we had everything we needed. The grounds are beautiful, and walking distance to shopping and restaurants. Hope to come back soon.

We had an amazing week at this wonderful small resort. Everyone we encountered who works for the property was fantastic. Some guests clearly wanted a quiet, tranquil stay, and they were easily able to have that here. For those of us that are more social and enjoy interacting with people, everyone Who works here was incredibly friendly and fun. We come to Palm Springs often and this is our first time staying at Talavera. I doubt we will ever stay anywhere else when we are here.

My Hubby picked this out for our honeymoon condo and we absolutely loved our stay! The lighting/property is SO relaxing, very private and unbothered by hosts or other guests. Close walking distance from shops. We will definitely be back :) and the pool is NOT cold!! I almost never swim but this was special.

We had the best staycation! The manager Jonnie (spelled it wrong I'm sure) was amazing her vibe and personality was awesome. The bartender was top tier full of energy and bubbly. The photos do not do this place any justice you have to go. The Sunset, Coba, Luka, and Ranch are at the top of our favs. We stayed in the Sunset room and it was the best... Just book already geeessshhhh!

Not the friendliest of places.!,!! Initially was not too impressed with housekeeping but on the third day I met the most wonderful, friendly housekeeper. Her name is Olga. She was soooo helpful and NICE, something I had not encountered. So she cleaned our room toward the end of our stay. Everything in the room was perfect.

Absolutely loved our stay at Yara Hotel in Palm Springs! The design, pool, and attentive staff made for a perfect getaway. The location was fantastic, with plenty of great restaurants and shops nearby. But what really made our stay stand out was the delicious breakfast - fresh, flavorful, and plenty of options. Highly recommend Yara Hotel for anyone looking for a stylish and convenient stay in Palm Springs. Can't wait to come back!" 5/5 stars! Thanks to Ana for the best stay ever! Kenneth, Marthi and Luna

yara was the perfect place to stay before my wife and i’s wedding in joshua tree! the space was so beautiful, tranquil and inviting. the room had an amazing smell (not sure what they use for room spray/scent but it was lovely) would absolutely love to come back

My new favorite hotel I’ve ever stayed at. I’ve always wanted to take a trip to Palm Springs and Yara made my birthday trip this year so incredible. The pool is so calm and intimate (not crowded, ample shade and daybeds), and the room decor was so gorgeous and chic. We booked the Surya suite and the private hot tub and patio was such a lovely touch. I cannot wait to come back 🩵

Yara was AMAZING!! We had a very short stay, but enjoyed it so much. The whole place is clean and relaxing. The staff is friendly and attentive, but also not always in your hair. We loved the bed so much, we will be dreaming of it forever. It was the perfect Palm Springs get away.

We truly enjoyed our stay and had one of the best R&R in a while. It felt like a little mini wellness retreat for us and Stacia (I hope I spelled that right!) was very sweet, mindful, attentive and accommodating and she made it feel like home for us. She made our trip very special! We will definitely be back and hopefully make it a bi-monthly trip.

Loved our stay at Hotel Yara! Book directly /as we were upgraded to a suite with a hot tub! So grateful! Thank you! Very welcoming front desk vibes. Help yourself to the frozen berries in the freezer - Ana Is so lovely who checked us in.

Perfect little hotel. It’s very clean, smells nice and is well maintained and the breakfasts are 🫶 and are what every continental breakfast SHOULD be like, lots of fresh fruit (including freshly cut pineapple) avocado, cream cheese, protein yoghurts, bagels etc as well as lots of teas and coffee and juices. It felt really secure, quiet and we would definitely recommend.

We had high hopes. The room is fine enough- there’s a mini fridge which is larger than most hotel mini fridges and the bed is comfy. The description said the room opened to the pool which to me meant something different than what it is. The most important and unfortunate thing is that there are no pool umbrellas. We ended up buying a day pass to a Hyatt. Super bummer. All we wanted to do was lounge at the pool with quick and easy access to our room not surrounded by Hilton/Hyatt type families. Once the sun went down and we could enjoy the pool area it was cool. Dig the non corporate vibe. It’s quiet. That being said they say there is music playing to create a vibe and there isn’t.

We recently stayed in Room #7, the “Pretty in Pink” room & I must say we absolutely loved our visit. What we loved the most about this establishment was that it was not a big, fancy hotel. It was kind of old & could use some updating but the fact that it was small, I think there was 10 or 11 rooms total, is what made our stay very comfortable & cozy. Almost all of the rooms have a jacuzzi tub for 2 in the room which was really nice. The pool area was cozy as well. At night we were out in the pool & hot tub then sat around the fire pit relaxing, it felt like home. If u are looking for a big, fancy hotel this isn’t the place for u. If u are looking for a hotel that is really cozy & feels like home go check it out, u will love it.

Great hotel. The room was decorated so well. I loved it. I stayed in the "Rebel Without a Cause" James Dean room. Bed was comfortable. I never met any staff as my check in was done via text messaging. The hotel communicated thoroughly with me from when my room was ready about 1:45 pm until they knew I was almost there. The only thing I did not like was that there was a flood light/security light in the eaves outside my room windows and even with my blinds closed it was bright enough to keep me up and made it hard to fall asleep. I will definitely be back and look forward to enjoying the pool because I didn't have time to do that. The pool area was nice and attractive.

Canceled our reservation due to a "renovation". They said deposits would be returned in a week. No deposit was returned. Ever. Wells Fargo confirmed this. No one picks up the phone or responds to texts. Finally got a text back two weeks later, and they lied again. My husband and I used to love this place, back when it was owned by the original owners. New management is unethical. Don't trust them with your money.

Big thank you to Donald for the hospitality, and history lesson. We stayed here for two nights attending a friend's wedding - which took place on-site and was incredible. Each room is a different theme, we enjoyed everything about the Route 66 room. The pool & jacuzzi were great. Such a unique place, hopefully they retain the character & charm with the upcoming major renovation.

This quaint little bed and breakfast is located in the heart of Palm Springs. Its near enough to restaurants and shops, but far enough away that the noise and traffic do not interfere. The pool is heated. The in room AC was incredible as was the jacuzzi tub. The owners are so friendly and accommodating. Checking in is like being welcomed by an old friend. The breakfast was delicious and filling. We will definitely be back.

We really enjoyed our stay at this 50s themed hotel. My husband and I wanted a quaint place to celebrate our birthdays. We stayed in the comfortable Route 66 Room with a fridge & microwave. We enjoyed the in-room Jacuzzi. Carlos & Henry were awesome and attentive host. The breakfast each morning was a delicious welcomed addition. If you're looking for plush, plush and hustle and bustle of lots of guests, this is not the place for you.....But it is absolutely perfect for some great R&R for couples and friends with 24 hour access to outdoor heated pool/jacuzzi, firepit and fireplace room. We will definitely visit again.

Hotel is in great location but pool area lacked character. Staff was very nice. Unfortunately had a plumbing issue the first night. Fortunately the neighboring hotel sent their maintenance since The Movie Colony’s front desk closes at 8pm. Separate from the plumbing issue, there was… •a rotten egg smell in our bathroom that was off -putting. •The water was undrinkable as it was not clear out of faucet (see attached photo) yet we were only provided 2 teeny tiny bottles of water upon check-in and no other water was provided the entire time we were there. •We were provided one robe for two people. I wore the robe on the first night yet it was removed when they cleaned the room the very next morning and no robes were provided. No idea why it was removed as I was looking forward to wearing it again. •the couch was badly ripped •the footstool was filthy For over $400/night, I expected more and personally will not be back

My new favorite place to stay in Palm Springs. The room was so cute and opened up to the pool/hot tub area. Daily happy hour was a great time to mingle with the other guests either in the lobby or by the pool. The staff was friendly and helpful. And Nate at the front desk was a delight. You can always tell how good a hotel is by how they handle a problem. There was an issue with the pluming in our room. We were moved to another room while ours was being fixed and then back to a spotless room for the rest of our trip. We will definately be staying here again.

This is a cute little boutique hotel that's 21+ and relatively quiet. The rooms are at a very reasonable rate for what you get (many rooms have spacious private balconies, a heated outdoor pool and hot tub, quaint bar, and access to the neighboring sister hotel's bar and restaurant). Parking isn't great, but there's available street parking on the same block. The hotel also appears to be run on a skeleton crew of one desk attendant and 1-2 housekeeping staff so getting services after 5pm or during the office lunch period can be a challenge.

This was my first visit to Palm Springs and Nate Hill (Director of Operations) and team made me and my pup feel welcome! Nate is awesome- relatable, kind, and a pleasure. I encourage you to try the Happy Hour in the lobby! From checking in to saying good-bye this was an awesome experience! Thank you Nate!

The room is poorly soundproofed and you can clearly hear the people in the next room. And I saw the cockroach in the bathroom….The heater/AC is very aloud and I had trouble falling asleep because of that.

Great location, a quick walk to downtown Palm Springs, well-appointed rooms (loved the bathroom!!) almost a haven of peace with a wonderful pool and hot tub. Place is very LGTBQIA friendly. My 2nd floor room had a large balcony with a fantastic view of the mountains. A bit pricey but if you're looking for a cute, designer-ish, boutique hotel this is a great place! Would definitely stay here again. Can't say much about the service because I was on the go so often, but check in and check out was easy. Because the hotel is a "sister" hotel to another nearby services were shared but it all works well.

Overall, I highly recommend this cute little hotel. It is clean, the housekeeping was great, the staff (when we saw them) were extremely friendly. We loved the pool area and the hot tub was great. The location is very safe and conveniently located about a block or two from many shops and restaurants. Now the downside. These concerns were not serious enough for me to address with the manager and would not keep me from gladly staying here again if I'm ever back in the area. 1. The lobby was never open during our 5 days there aside from when they had wine and cheese from 4 pm to 5 pm. We were told there was a continental breakfast in the lobby each morning but were never able to access it since the lobby was closed. I went to check every day between 7 am and 830 am. 2. There were drink menus at the bar but no staff and nothing to make drinks with so I'm not sure there was any point to advertise that as an option. 3. As other people mentioned, the hot water did not last long. 4. I noticed some black bugs on the wall by the closet on our last day. Maybe little fruit flies? I checked the bed and didn't see anything so I wasn't too worried. All in all, its a great place and the price was good.

⭐️⭐️⭐️⭐️⭐️ Old Ranch Inn Old Ranch Inn is intimate, welcoming, and full of character. This boutique-style hotel offers cozy spaces, a charming courtyard, and a relaxed desert feel that makes getting ready for your wedding feel unique and special. Photographing here allows me to focus on the little details and candid, joyful moments that matter most. ✨ If Old Ranch Inn is your wedding venue, I’d love to capture the warmth and intimacy that make it so special.

A lovely, quiet, totally vintage and classy place to stay, and everything about this property is pristine. What a treat, so rare in hotels at any price these these days, to have housekeeping service check in each morning to tidy the room and bring towels, etc. We will be back. Not enough to deduct a star, but the pool was too chilly in November for us and most of the other guests. A few degrees warmer? Thanks!

If you’re looking for a quiet, kid-free oasis close to hiking trails, shopping, and restaurants, Old Ranch Inn is perfect. The atmosphere is peaceful, and I met only lovely and respectful guests by the pool — and at times, I had the entire pool area to myself. Our room was one of the larger ones, facing the mountains, and it was the perfect setting to enjoy a morning coffee by the pool, brewed right in the room’s convenient kitchenette. I also really appreciated the thoughtful touches in the room, from the charming coffee cups to the make-up cloth provided in the bathroom — everything made it feel cozy and comfortable. The king-sized bed was very comfortable, and the air conditioner was refreshingly quiet. This inn is also a great home base for day trips to Joshua Tree or for taking the tram up the mountain to enjoy panoramic views of the surrounding desert landscape. I highly recommend Old Ranch Inn for anyone seeking a peaceful, low-key getaway.

We had a lovely 3 night stay at Old Ranch Inn and cannot say enough good things about it. We enjoyed peaceful mornings on our private patio and quiet days by the pool. The view from the our room was spectacular, the room was super comfortable and clean and we loved having a small kitchenette for coffee and light breakfast/snacks. Spacious for two people and the hosts are so friendly, helpful. The location is perfect for walking around town, going to dinner, shopping and accessing one of our favorite hikes. Truly a gem and we will return! Thank you Troy and Jason.

Had the pleasure of hosting a group at Old Ranch Inn this past weekend. Everyone is the group left with great things to say about the Inn. Troy and Jason know what they are doing. They are friendly and helpful hosts and you can tell the place is run with lots of attention to detail. We’d stay there again for sure.

I was so pleased w the ambiance however, they never got back to me with the wifi pswd (it was on a sheet in the room but didnt work) which cost me, as you can imagine when you work remotely. Calls were not returned.

Beautiful old school hotel. Gotta love it here. Peaceful and very quiet. Pool is amazing and if your looking to get away and just chill for a little bit this is the place. Easy check in and great parking. Walk to downtown is a few minutes. Can't wait to come back.