The 26 best coffee shops and best cafes in Hartlepool

Once you step through the door, it's like you've gone back in time in the best of ways: from the decor to the music. The owners are the nicest people who clearly love what they do. We felt very welcome. Even though you are supposed to reserve a high tea beforehand (because they get their ingredients in fresh!), we asked for one on the day and the staff went out of their way to prepare something for us. The food was gorgeous and we really could not have asked for a better spread.

Great quality breakfast at a reasonable price. A wide range of options for breakfast. Excellent customer service. Customers are made to feel very welcome. It's best to make a reservation.

Been coming here for a few years now and always had a good breakfast. However, latest owners have raised the bar for breakfast now with an excellent full English that comes fully loaded, hot and very tasty ingredients. Will return for another as soon as I am back in the area. Thanks Stuart for a great start to the day.

Went for breakfast this morning. Lovely people who run it. Very quick and polite service. The food was excellent as well. Very well priced. Thoroughly recommend 🙂

Excellent food with a good choice of menu. The service, and atmosphere great, will definitely be returning. Lovely to have this quality friendly tearoom in the town ,well worth a visit.

Glady's Vintage Tea rooms offer a lovely vintage atmosphere ! There Full Breakfasts & varied Eggs Benedict is absolutely gorgeous & came out piping hot food. Fantastic ,Customer service and friendly helpful advice. Comfy seating & toilets. 5 * RATED.. Highly recommended

Beautiful themed tearoom with a wonderful decor and setting. Both the freshly made breakfast menu and the afternoon tea were delicious and kept us coming back for more. The owners are incredibly friendly and helpful which made the entire experience even better. Thank you again for the lovely time, we’ll definitely be back! -The Belgians-

We have been before so we new it was be a lovely place to visit.A nice place to relax and enjoy the quiet soubd of birdsong..A flask of tea was taken but we also hand a lovely sandwich and soup in the cafe. Oh binoculars are a must but can be hired if needed..

Had a really fab day at Saltholme. Relaxing walk around to range of hides. Plenty of birds including white winged tern which was causing considerable excitement. Friendly and helpful volunteers, staff in cafe. Enjoyed walled garden too.

Made the error of going on a scorching day. Too hot for anything small to be out and about. That being said the facilities which are provided are excellent. Nice hides (could do with a clean) , good firm walks. One annoyance is that the Lake walk rarely allows sight of the lake! 🤷‍♂️. Cafe is pleasant but priiiiiiicy. Lovely staff. Could do with another loo block. But definitely worth the visit.

Extremely peaceful, even though it's pretty much in the middle of an industrial estate. The paths are very well maintained, everything is well signposted and modern. We saw ( though not used, as our children are past the age) an absolutely fabulous adventure playground, and there was a discovery trail with amazing bigger-than-life wooden sculptures ( the mad hatter's tea party for example). We saw loads of wildlife and had a lovely lunch in the cafe before we set off on our way again. We highly recommend visiting.

Went here on a day trip from Whitby with high expectations. The is a large carpark and the visitors centre looked well set out. Toilets were clean. There was lots of water but unfortunately lots of the ponds are hidden by large embankments so you can't see the birds or the reeds block your view. We found lots of paths that meander away from the water. The site has several hides. I did get to see Spoonbills that was my only saving grace. Don't think we will be making the journey back to this site again.

Visited on my birthday 1st August,blown away by the reserve,amazing hides,amazing views,great staff friendly and welcoming,all in all an excellent and rewarding day at an excellent reserve will definitely be back

Well worth a visit, plenty of birds of all kinds. Great for the kids as well as adults. Excellent toilets, play park area and sculptures enroute. The paths were a little wet on a February day but you can get round this whole place easily with pushchair /mobility scooter etc. The hides were very plush and in great spots for viewing (wrap up warm if it's cold!!) The usual RSPB quality look shop (with 2nd hand books too!! 😁) Only the cafe was a disappointment - we'd checked the times and rushed back needing a hot drink to find it had closed half an hour early. Not impressed. The cakes looked wonderful too!!

Absolutely amazing. Food is delicious. Best in Seaton Carew. Only place I go to whilst I'm there.

Food delicious. I had cod which was freshly cooked, chips were cooked thoroughly and crisp. Service was ok. We were served by a young woman who barely smiled. There was a big guy serving too. I watched him take his cap off, run his fingers through his hair, put his cap back on and continue serving, handling food with his bare hands!! He also wiped his ready hands on his clothes. Not hygienic.

Beautiful place. Came with my family. Got seated straight away. Amazingly priced, very polite service, welcomes you with a smile ☺️ ( not one bad thing to say. ) Food was unreal, Highly recommend and it won't be the last time we visit ☺️

Not exactly a great first visit I wanted this place to be much better than it was... The Fish, Tasty nice crispy batter. The Chips, Well I don't know what to say other than not good very scrappy like the leftovers from a bag of store-bought frozen chips. Tarter Sauce, not the best very bland. Scampi, Mediocre at best could pass for store-bought frozen Scampi. Other food was also bought which was mediocre. Drinks were a little pricey. Staff, all seemed preoccupied with their own thoughts, and we had to ask more than once for cutlery and mayonnaise. No photos as I left my phone in the vehicle Overall 3 out of 5

Visited yet again for a treat lunch. As always the staff are fantastic, the bread and butter is just wonderful. The cakes no matter which we pick are delicious. I bring visiting friends for the fish and chip high tea, everyone who has had one loves them. Slightly taken aback by the small portions of the fish and chips this time, I don't know if it was a one off, but the portions we were given were what I would call a smaller appetite, but we paid full price. Hopefully just an oversight. Still will return because of the quality, and taste of their fish and chips, but will try take away for a better portion.

This lovely restaurant is situated at the sea front it is fantastic. Really good quality food not often found. Very good customer service. The staff are quick to smile. Really recommend a visit good family fun .x

This place does not deserve one star, I was in with my family this morning as I was walking back to my car the manager was shouting at a young girl, which I thought was horrendous, the poor girl was in tears. I have been served multiple times by this girl and she is always smiling and be the helpful when placing my orders now I have made a big decision to never come back again if this is how managers are going to treat there staff. This is not the place to be like I said this young girl has been nothing but supportive especially since my mother suffers badly with dementia and often gets confused she knew exactly to say and what to I hope she is okay I can’t take my mind off what I witnessed I have told everyone I know to stay well clear of this place!

Food is nice but portion sizes are tiny. I paid over £13 a standard cod and chips. I expected more than 10 chips.

Incredibly expensive! The fish and chips are really nice however … the price! £16:99 fair fish and chips, tiny portion of chips and does not include bread and butter or choice of curry or peas. And then there’s the drink, £36 for myself and my wife and she got the small portion.

Few to low chips, the owner, an old man, couldn't keep up with the system of servicecat the counter, and the online orders as well as the in-house sitting customer orders. We were all waiting fish n chips pick up for me 33mins wait!!! Less then 10 chips in the pack for little over 3.50 joke need cliseing down or buying out

Food was decent but extortionate pricing. Nearly £9 for a sausage, about 10 chips and a splash of curry sauce! Should have just gone to a local chippy!

I had to que at the bakery count, to then que again for fish and chips. My fish was cooked to order, it looked nice when it came out. When eating it I found that the fish had just been stretched out, so it was over cooked and really dried out and scrappy. My order for fish and chips a fish peas and curry came to £27.50! Not worth half of that!

Absolutely the best fish and chips in Hartlepool and up there with the very best that the north east can offer. Staff are lovely too.

One of my favourite restaurants in the northeast! Excellent quality food and prices that reflect this. I support a group of adults with learning disabilities and we come here at least once a week, the staff are wonderful and really go out of their way to make us comfortable, even going so far as to blend food in the kitchen for people with dysphagia!

Called in for the first time today with my little one for his lunch. Just so happened to be a Sunday, and on Sunday they only do a carvery menu, however the staff overhead us talking and heard the little one say he would like chicken nuggets and chips, so he rustled that up just for us! Because it was Sunday, I didn't fancy a carvery either (although the carvery looked delicious), and to accommodate me the member of staff offered to make me a sandwich! (Fantastic service!). We will definitely be returning for something else to eat, the little one was overjoyed with his meal and ate every bit! The service was brilliant, including speed of service. The cafe is very cozy looking and feeling. Prices are so reasonable too. Can't wait to call again!

UPDATE: 29.01.23: I haven't been since the change in ownership, but I'm excited to visit! I visited in July 2022. I haven't been for many years, since it was Coffee Rappor Bar. The Dancing Cup is great, I think it's much better. The interior decor is really nice and it's a high quality finish. It's very spacious, airy and comfortable. It's very clean and tidy and there is a nice atmosphere. I was very surprised at the quality of the food compared with the pricing. We'd had a bad experience at another venue that was significantly more expensive. This, however, was fantastic in every way and the perfect example of how to run a food and drinks business. The chips and cheese butties were lovely and very reasonably priced. The iced latté's were also delicious, especially with toffee or hazelnut syrups. The crepes finished me off, I couldn't move afterwards. They were clearly freshly made in a pan and not simply a prepackaged, microwaved crepe. I had Biscoff and a banana over mine and they were amazing. The service was fantastic and very attentive and the food and drinks were amazing. At less than £10 per person this was fantastic value for money and a great experience. Thank you.

Lovely vegetarian breakfast. Second visit.. Shame still didn't have the oat milk we requested.. Food lovely and staff polite and efficient. . Place spotless. The toilet must be in the top ones of Hartlepool!!

A beautiful little gem on York Road that I've been visiting for a few years. I'm always pleased and impressed with the menu, staff and service. Warm and friendly every time. A wide variety of good, fresh food. Great coffee. They also have quite a good selection of alcohol, in particular gin. 5/5 I always have and likely always will recommend this place to anyone local or visiting.

Can't believe the quality of the food the quality of the service for such a reasonable price. A little gem of a cafe in Hartlepool with a fantastic choice of menu. Will certainly be back again 😄

Staff are absolutely friendly, smile on their faces as always. Food quality is above par, most or I will say majority of them are freshly made. Prices are very reasonable as seen. Parking just located behind the bar, 70c per hr. Enjoyed a cup of coffee and tea here with a breakfast wrap and quiche, the quiche tasted really fresh and creamy, chips are made to order. Highly recommended. Will come again for sure.

just popped in for a cheese scone and a coffee the coffee was perfect the cheese scone couldn't of been better will definitely going back again would recommend to all

I ordered a special beef sandwich. It was very tasty but was meant to come with peppercorn sauce and horse radish. It had neither. By the time it came it was dry beef on a dry sandwich with hard cheese due to it cooling and not what I was expecting. I ordered the chicken curry chips. Again nice but not sure why it’s curry. It was more like a chicken stew than a curry. Really good gravy but didn’t have any curry flavour at all, maybe they gave me the wrong one. The salad had no dressing and no lettuce. Everything tasted good but wasn’t really what I ordered. I wouldn’t have minded any of that if it hadn’t been that I waited nearly two hours for it to be delivered. I did ring an hour and a half after the order was placed and staff were very polite and reassuring and said it was on route. I then waited just shy of another half an hour for it to get here. I’m 9 minutes from the restaurant. all in all foods nice but order wasn’t right. Not good enough for a nearly two hour wait for a salad and a sandwich.

Fabulous to be here and have a first drink out since the lockdown, the staff are working hard to make sure it's all safe and protected, summer sunny drink! Went back today and enjoyed a lovely breakfast, the staff were friendly and helpful and the food really nice

A quick snack today before going to the football match, we choose cheesy chips they were potato wedges with lots of cheese very good portion we had one portion between two of us. The staff were lovely too chatting away even wished us good luck for the match, we will be back again for the 4th visit depending on the football.

Outstanding!! Excellent for big appetites and smaller if you ask. Recommend the large nachos. The roasted veg and vegan cheese panini was good value. Nicely decorated.

We visited here for breakfast, it's a fab place, the food is well presented, aswell as delicious, and the service was great.

Popped in for lunch a couple of weeks ago the food was amazing and although it was busy we didn't have a long wait and the staff were lovely 🙂

Fabulous food, friendly staff, and lovely atmosphere, what more can you ask for. Definitely recommend this place!

Great location right next to Hartlepool Marina. Tasty coffee & tea. Prices were very reasonable. Inside has a casual, relaxed vibe about it. The staff were friendly & helpful.

A fantastic cafe situated at Hartlepool marina. As always the food is fresh, selection of drinks is brilliant and a very relaxing atmosphere to enjoy the company of others or on your own.

Excellent breakfast waffle this morning with fresh fruit and yoghurt. Made fresh while I waited at a lovely table with a view of the harbour. Staff are friendly and make sure customers are happy with their food.

I popped in at 3pm at it was busy, so went back at 430pm, and enjoyed a Saturday afternoon stout with chocolate peanut butter cake, lovely combination, friendly staff and reasonably priced... If you like cream then enjoy (I'm not a fan)

Lovely as always! Regular here, lovely coffee and always beautiful fresh cakes and scones on offer!

Nice atmosphere pleasant staff nice food and lovely coffee

Probably the best ran pub in the town great ambiance, staff friendly service first class keeping the Marina on the map .

Stopped here after a walk along the marina and promenade. I opted for the chocolate and pistachio combination and my missus opted for the salted caramel. The ice cream were delicious and we sat outside and braved the weather. The staff are very friendly and helpful. Highly recommend

Sooooo good! Absolutely massive portions for the price and soooo tasty. Ladies were really friendly and love the American diner style. Fantastic, definitely coming back here. My son said the best waffles he's ever eaten 👍

Very tasty, both deserts we had where amazing 🤩lotus waffle was so good. Thank you

Stopped in during the Hartlepool Tall Ships Festival. As it was a busy day with rain off and on they only offered window service. It was the only place that had a great variety of options to include hard scoop flavors. Service was fast as they keep the line moving. And I could see kids enjoying all the unique options for ice cream treats. They also offer other options for beverages.

Lovely staff, we tried the pistachio ice cream Lovely and very reasonably priced. We will try another on our next visit thanks ladies x

Stopped in today with my partner and dog, huge variety of different ice creams to choose from including lactose free and dog safe ice cream. The staff where very friendly aswell.

Quite limited in choice and flexibility as we'd made the mistake of buying a groupon voucher and they won't let you upgrade to a sundae if youve got a waffle. Not sure why you couldn't pay more and upgrade. What we had in the end was nice but way too sweet

Came here for a Saturday breakfast before the long drive home. Arrived around 11 and was informed of a 30min wait for which they kindly took our number and phoned us up when ready. We waited only 15 mins in the pub next door before we called back! The service, food, and experience were all top notch. The full english was served perfectly and the coffee was superbly made. The prices were good for the quality on offer. Everyone was very friendly and I'm so glad I was recommended to come here.

Food here is as delicious as it looks! The pancake breakfast is the best of both worlds, sweet and savoury. Highly recommend a visit. The staff are welcoming and friendly. We had a little wait as it’s a small cafe but completely worth it!

Stunning as always! Food was amazing, staff are all super friendly and helpful and its a cutel little cozy atmosphere. I had French toast and my friend had eggs on toast!

What a fabulous place to eat after Hartlepool parkrun. The food and the service were spot on. I had the full English breakfast and it was filling and tasty. Well worth waiting outside if a table is unavailable when you arrive.

Fantastic little place, very accommodating, food was 1st class. Loved the small things, like individualised teapots. Best of all it's dog friendly...

Called in today - first time after passing it many many times. A great understated gem in Park Road. Good menu, all fresh and superbly presented. Even got a sausage for the dog. Highly recommended.

I'm not sure if we just got here on a bad day, to begin with there were no tables and we were told we could wait in a small waiting area at the back which we were happy to do. We were rather amazed at how busy it was so early and could only think that yes, this was indeed a special place, the reviews were amazing and we waited happily, looking forward to our breakfast. We ordered the Full English. I knew as soon as the plates came out we would be disappointed and so we were.. The food was tasteless, the mushrooms undercooked, not sure what they cooked the sausages and hash browns in but they left an oily taste in the mouth for hours afterwards. The toast had barely even looked at the toaster and apart from all that..the portion size was way to small for the price. Also if you are looking for a nice peaceful breakfast...forget it...the noise levels gave me a headache 5 mins after sitting down. We won't be back.

I paid 9 pound for 2 pieces of cake. One was a cherry Bakewell and the other a cornflake cake. The cherry Bakewell was was awful. There was nothing cherry about it. It was extremely soggy, there was zero favour and it seemed that it had been sat in the dish for 2 days. I had a tiny bite and we both felt sickly after it. I wanted to return it but my wife is too polite. I can't comment on the cornflake cake as my son ate that and he will eat anything. His reply on how it tastes was "it's ok". I'm not sure where they get the cake from but maybe it's time to find a new supplier. I never go in there and I noticed it was so expensive I couldn't believe it. How they turn a profit is beyond me. The place is dreary and depressing, a minimum 5 pound spend if you want a drink. You can't even use the facilities unless you buy something as the door is coded. I've noticed other reviews that the food is dreadful but I can only comment on the cake. Anyway, don't buy the tiny slice of cherry Bakewell for £3.90, save your money go somewhere that's lovely cakes and have it with a lovely cuppa at home where you won't feel like you've been robbed.

Though on the expensive side, my soup was really nice. My granddaughter had a picnic box and my only advice would be to use sliced cheese rather than grated. It just went everywhere! Staff were lovely too!

Food is way too expensive. Was about to pay £6.95 for a corned beef and onion toastie and quickly cancelled that! You pay more for a latte here than you do at Costa. Line is always huge! You need a passcode to use the toilet which is super annoying when you have kids.

I’m absolutely disgusted in the way this unprofessional and embarrassment of a cafe treats there staff and customer service, the prices are absolutely sickening I would never ever return here in my life the way the food tastes and drinks are absolutely vile how they are still in business I will never ever know! I’m absolutely disgusted by the way they treat staff and customers and will not even allow my dog to sip the chemically acid water that they provide for dogs it’s that bad!!! Do not reccomend to absolutely anyone!!!!

This is a lovely little Cafe with a great atmosphere/lighting. I also love all the items available to buy displayed inside. However, the two cappuccino we bought were just to say warm ;-( we didn't make a fuss as the staff were really busy serving an ever growing queue of customers! Disappointing...

This place was lovely. It's a quiet little cafe in the corner of a beautiful park. The staff were lovely, and the food was nice. I didn't get any photos of the inside of the cafe, but I got a few of the park. Also if someone can tell me the name of the bird with the red on its face it would be greatly appreciated.

We came here on wednesday. I understand the cafe was busy, but service was very slow, coffee was not nice at all. Latte very very strong and watery (milk re boiled to much i guess) . Scones very poor and dry. We were so disappointed because it looks like such a nice place.

Came here for brunch. It's very busy at that time, but six of us could still get sit on the big couch. They also have seating area outside. And toys corner which was really helpfull to make my little one busy. The interior design was lovely, expressed environmentally friendly. The menus were so various, so it's hard to decide. The prices were good to the portion. Taste was also delicious. Friendly staffs and excellent services.

I had my baby shower at Lyla belles this weekend and it was quite a large party to cater to. I went mad with decorations and staff were more than happy to help with anything I needed throughout my private party. It was a lovely day and I can’t recommend the venue enough. The afternoon tea was very nice and a lovely range of delicious drinks to try. Thanks again to you all

Had a fantastic brunch while in Hartlepool on the way to the cinema. We ordered Avocado and poached eggs on Sourdough, pancakes with maple syrup and bacon, Flat White and a pot of Decaf Tea. Everything was delicious and the staff are very friendly. Highly recommend a visit and will be back soon

Gorgeous home made quiche with granny's chips and salad today. August drink of the month Strawberry cloud matcha was very refreshing. Very doggy friendly with blankets ,treats and water supplied. There is even a bookshelf with reading material near the leather sofas. Best bistro cafe in Hartlepool ❤️

We go to Lyla Belle's quite often and never been disappointed the staff are always friendly and it's always very clean. It has a really nice atmosphere but does get very busy so I would recommend booking it there are more than two of you going. The food is really lovely and the cakes and matcha latte's are amazing 😍

Fab little cafe, the food is fabulous and the staff are friendly and very helpful.

Lovely friendly cafe with amazing food. Staff made us feel really welcome. Will definitely be returning.

Good quality food and cheap!, £3.50 for a breakfast bun, the sausages are like butchers sausages and the bun is freshly made, massive and lovely!.

Excellent cafe came from crimdon debe caravan park, what lovely food, real friendly staff, hot fresh food we're fish but ate the lot highly recommended to all

I cannot get over how delicious their hamburger was. Lovely and juicy with stretchy cheese and an egg and bacon at an amazing price. Like we have been manipulated to pay £10 if we want a delicious burger but here was so much less! This was like an expensive burger but with every part just cooked right, even fresh onion cooked to be slightly sweet and soft before the usual moosh of fried onion. High level taste but at affordable prices you want to spend on food.

Always, get my breakfast with a pot of tea here, when I'm in town 1st class

FALSE ADVERTISING I walked past this place from the train station visiting Hartlepool, I seen a great big sign in the window saying 3 course for £5.50 so i popped in to give it a try, i thought it was too good to be true, But really it should say a snack and a drink you don`t get 3 course it is two course with a tea or coffee. I ordered the mince dinner, The food came on a very small plate that was the size of a child`s dinner with a spoon full of gravy on it, it was very dry bland and very basic it came absolutely steaming hot off the microwave. The cleanliness of the place needs addressing it had 4 staff operating an empty cafe two girls stood talking, while the was food all over the floor and tables i was in there a good 40 mins plus and still no one cleaned the mess. stop talking and clean the place it takes 30 seconds it is off putting to sit at dirty tables

Very good price. Good vfm breakfast. Could improve with better staff sat drinking coffee when tables needed cleaning and dirty pots removed gives the wrong impression ?

Love this place! 🌟 Warm and friendly atmosphere every time I visit, great value for money and they really take an intrest in providing a quality meal. Recommended!!!

Food, disgusting! Didn't eat it, wasn't risking it. Neither did my son or partner. Was disgusted with the kids meal served to him, he's not a dog! Service I've never experienced anyone working somewhere so miserable and rude. They look about 12 and act about 12. Giving us dirty looks and slamming the food on the table. Atmosphere so dim and dark and depressing ooooow just absolutely horrendous never again.

Went to the galleries for the first time in 3 years, food was shocking. Jacket potatoe was tiny, sprinkle of cheese, teaspoon of coleslaw, and small bit of salad looked terrible. The lady brought our food and would not come near the table with it because of my guide dog. Spent 17 pound to be embarrassed and have disgusting food.

Absolutely disgusting - if you were only paying £2/£3 for the items fair enough. Corned beef toastie had 3 small pieces of corned beef and 2 onions per slice. 10 chips on the side (for £1.99!) and I’ve got no idea what the coleslaw was but it was so watery and smelt off. £5 for a kids picnic box with 2 pieces of stale bread, tuna swimming in salad cream or watered down mayo - both of my under 5s turned their nose up, a packet of pom bears and a multipack mini animal snack biscuit. Absolutely disgusting. Toilet seats hanging off and no locks. Place needs closing down awful.

Myself, my mam and my sister popped in this past Monday to see what the food was like nowadays as we hadn’t visited in over 10 years. What we were served with was a massive disappointment and was pretty much inedible. I ordered the sandwich platter which was around £6 for 2 slices of stale dry bread which tasted and felt like it had been out of the packet for days, supermarket ham and some basic ready salted crisps on the side and the odd leaf. Absolutely shocking to charge over £2/3 for that when I could have got more and a nicer meal from a Tesco meal deal. My families orders were shocking too and were barely touched. It’s safe to say we won’t be visiting again. It’s extremely sad to see what has happened to this place and needs taking over by new chefs and management immediately. The place also looks like it hasn’t been touched in over 20 years which is nice if you’re going for the retro look but at least clean your cafe.

If I could give this a 0 I would. Terrible cheap food. Definitely not worth the prices they’re asking. It’s ok to go here if you don’t have taste buds. This place has not been renovated or updated in decades. It’s unclean and has no feel to it. Do I need to say anything else? AVOID.

Awful, first time we had been in for a while due to shut down. Ordered two breakfasts, food smelled, and tasted like it had been fried in old stale oil. Small milk jug was coated in yellow crud. Food spilled on floor and not cleaned up. £18.00 wasted Never again, used to be a great place to eat, never again, left food uneaten and we walked out. Place has gone right down the nick.

Went there twice the first time one of our meals didn't even turn up the food was cold and unappetizing there was no flavour at all. The second time the bread bun wasn't buttered, the dumplings were greasy and the toastie was burnt. Do not recommend going here at all.

Friendly staff, or proprietors, and a central location, being on Victoria Road, immediately behind a well-used bus stop. The place could have been a bit cleaner, but it was late in the day and it may have been busy just before we arrived. Unfortunately the cafe closes at 4 pm, as we were politely reminded a couple of times. The coffee Americano was great. The special "high tea" was quite alright, but somehow felt out of place here. Being in the city, there is no outlook, so this cafe really depends on passing trade. Parking nearby behind the Grange centre is convenient.

Great traditional food, lovely crisp chips, nice to see teas loose served in a tea pot.

Just had a pumpkin spice hotchoc and it was delicious, fast and friendly. Lovely place to sit and chill out.

So, a small group of us went for afternoon tea here. It's a lovely little coffee shop, with the most friendly and accommodating staff. The window seat allows you to watch people milling around, off on the bus and so on. We had afternoon tea, a delicious combination of cakes and sandwiches and either tea or coffee. There was one of our group with 'simple' tastes who the staff were happy to help! It's a great value, family owned place with good food and drink. What's not to like.

Popped in today for a latte and a big breakfast it come to £8 Nice friendly staff and free parking for 1-hour Behind the shop which is Avenue Road / market place Be definitely going back used to always go to the Galley in the town centre itself but from now on I will be coming here It's the personal touch that I like .... They have since upsticks and moved to Titan House York Road July 2025 which used to be Thirteen group office

Wasn't impressed, it was quite expensive, the scones we had were a bought in pack from a supermarket and the cake I had was home made but a dry sponge and overly sloppy cream plus two coffees and cost over £12.00. I have had coffee and cake in much better places in town at half the price with much better home baking. I hope that that this was an off day but I won't be returning to find out.

I really have to put this on to try and get the girls who work in this place to up their game massively. The single worst breakfast I have had in my life. The Bacon was like hardened plastic and flew off my wife's plate like a tiddlywink when she attempted to put her fork into it, the sausages were the lowest grade known to man, almost 'aero like' a thick crust on the outside, hollow on the inside. The hash brown was saturated in what I can describe as really old chip fat which had a similar taste as to the smell of diesel, same again when it came to the mushrooms. The eggs were extremely burnt, grey on the top with no signs of a yoke, they resembled something that had been used to clean up the floor before being put on the plate. I really hope this is read and improvements made, as a functioning cafe should not be allowed to serve food like this to the public. On the plus side, the toast was nice and both girls were very polite, which makes writing this review all the more difficult.

My wife wanted to see the current Lewis Hobson exhibition at the Hartlepool Art Gallery and we decided to stop for a quick bite to eat. We had a delicious cheese scone and a tea cake with a flat white and a pot of tea. Just missed the deadline for the breakfast but the cheese scone was especially delicious. Highly recommend

Went there for lunch with my two sisters. The food was lovely and the staff very friendly.

Previous visits were rewarded by a pot of delicious tea and a tasty scone. Since 2025, sadly, the cafe has gone cash only so I can no longer enjoy its offerings.

Lovely people great food always make you feel welcome.

A great little cafe, everything fresh and homemade. A refreshing change.

Pleasant relaxed atmosphere with good service and food

My daughter and myself visited yesterday. The staff are so friendly and helpful we had Thai food which was delicious and it has wonderful views. A plus is they welcome dogs so if you've been out walking its a really lovely way to finish off. We would definitely recommend it

Just had tea and scones with jam and cream. It was delicious. We were also given a pot of hot water which was very good. It was my first time here, the decor and ambience were lovely. I will definitely come again for lunch or dinner as the menu looks great, Thai food on the menu that I will try.

Food was amazing. Taste and presentation was excellent . Few issues with service, problems with manager reading order so delays, but all explained. Won Ton soup was amazing, was a large bowl we shared. Had a few drinks, reasonable prices. Will be back.

First time and had Thai food for dinner. Wow, perfect! What a lovely place. I will be back to go through all the menu.

Mediocre Thai food, not much beef in beef massaman, more potatoes than beef, swimming in sauce. Ok it tasted ok but lacking in ingredients. 3 of us dined, ordered only main course plus rice each plus 3 pints lager. Total bill £75 bit excessive. Won't be back.

If you live or are visiting the North East, you must visit this fabulous restaurant. We visited in September 2023, staying on the Headland, I couldn't believe the interior! It's stunning, with a beautiful bar and seating overlooking the sea, awesome pink and gold sofas, in the eaves of this once church At the time we went, it's only open to dine in the evening, Thursday to Sunday, and so worth it, food is lovely, atmosphere, and staff fantastic I believe it's also open for breakfast lunch and takeaway. Please go and support this beautiful restaurant The best in Hartlepool. ❤️

Went today 4th June 2025 with friends(3) put our order in about 45 minutes later was told that 2 of the orders they had none left. 1 ordered Thai fishcakes which where not upto standard. Also the order for cake was not a black forest gateau but a mediocre chocolate cake. Coffee came cold fault with kettle was informed. All in all a very disappointing experience. Will definitely not go again.

Great little cafe, food is really good very clean.

Best coffee shop in Hartlepool. Reasonable size portioned for a good price.

Very nice place a friendly and happy nice meals

Very friendly staff food lovely

Had a lovely meet up with veteran friends

Closed down, called to this place twice closed on both occasions

The best coffee shop in the town

I love coming here to escape my desk when working from home. Serving the best (Rounton's) coffee in Hartlepool, with very friendly service and a warm welcome every time. The food is all homemade with great quality ingredients, and made fresh to order. Family and dog friendly, with plenty of tables inside and out and a cosy interior. Highly recommended!

Marvellous venue, a hidden gem. Our birthday afternoon tea (all 14 of us) was lovely. Even gluten free sandwiches and cakes were provided on request. Lovely staff, very efficient, nothing was too much trouble.

The staff could not have been more helpful if they tried. The lady was so friendly, chatting to our little ones. They were brilliant with them, and just before we left one of them gave my 2 year old, who was acting shy some choccy, which he loved. It's hard taking little ones places like this usually but we had such a lovely experience. Oh and the coffee was 🤤 (and the cake and cookie was lovely.) would deffo call in again, maybe with out the kids though as with us and the double buggy we took up all the room 🤣

A fantastic spot, for tea, coffee, food & drink. Situated in a quiet little street, just a matter of yards from the beach. A very clean and spacious coffee house, with a covered courtyard at the rear of the premises. The staff are so friendly, courteous and very helpful. A great selection of coffee's, and the food is both plentiful & very tasty. I called in on Friday, and look forward to my next visit.

I cannot praise the lovely ladies at Seahorse enough. They absolutely went out of their way to help my friend, who is in a wheelchair, and I. We had a superb lunch which was very good value. Cleanliness and hygiene were spot on. Thank you so very much.

Beautiful place, great atmosphere, wonderful staff, a good quality coffee and a nice cake!

Apart from the beautiful courtyard to dine in, there is a fabulous dining room with relaxed decor and music. We visited today to celebrate a friends 60th birthday having afternoon tea, the homemade selection of sandwiches with complimenting breads, caramelised onion and cheese quiche were scrumptious, home baked cheese and chive Scones with butter and fruit scones with jam and lashings of clotted cream were devine and although we were bursting by now the chocolate brownies, cherry bakewell, lemon drizzle, macaroons and fresh strawberries were irresistible. All of the above was washed down with unlimited artisan coffee and pots of tea served by two wonderful ladies who couldn't do enough for us all.. Can't wait to visit again. Thank you for a wonderful afternoon xxx

Always friendly staff. Food is what you'd expect of a chain, and sweet treats are better than savoury option IMHO. Knocked a spot off as there's no WiFi, and hasn't been for a while now. It makes it difficult to even connect to your Costa app to collect 'beans' or redeem offers.

I'm really disheartened to write this, but here goes. My wife and I are now vastly reducing our costa patronage. We are going to restrict it to once a week now, 2 FW's a week, probably on a Sunday.lol. The obvious response could be, well sod off to Starbucks etc but for us that would never happen. Our reasons are cost increases and no Internet. We have 2 visits a day with 3 or 4 FW's each visit, between the two of us. That works out at about 6 to 8 flat whites each day of the week, or nearly 2900 a year paid for by us. We run sewing courses and some of our clients will bring in 2 extra FW for us because they know of our addiction.lol. Therefore, my wife and I can easily have up to, 70 FW a week between us or 3600 per annum between us. There is also the food. I would guess, and it is a pure guess, money wisethat we have possibly 6 Cinibuns, 4 muffins and maybe 2 to 4 toasties a week between us. As you can see, we probably spend at least £,12000 plus each year between us. We dont do anything else, no holidays, drinking, smoking, gambling, sports tickets, et al. We only drive around 3500 miles a year so no excessive fuel costs either. It is a pure choice but the reason for this post is that our resteraunt Has increased prices 3 times since the refurbishment in May of this year. A FW is now £3.95, up from £3.45 at the beginning of April, pre refurbishment. There has also been no Internet for about 1 year now. You ask a question and you just get fobbed off as a head office problem. I may be wrong but I would guess that the cost of redoing the Internet cables in the resteraunt would come out of the store budget, therefore no Internet, more store profit. Therefore, if we want to use our phones with our coffee we have to have a larger data package which costs money. No doubt I'll get pulled by the manager, next time we go in as some staff,( who are extremely and stupendously wonderful people, all of them, ) read these posts. I know its a first world problem but it is just so sad that the owners of Costa, purely think of customers as cash cows. Anyway, we will definatly, save some serious money. Money that, as a tital, we were not aware of spending.lol. Take care, Alan.

Been here many times and this review should be 5 stars, however today as I am writing this review, I have not just taken into consideration the product (Coffee), but have also taken in to consideration the messy workplace the staff are working in to give a true review reflection of my visit, as after all this is what reviews are supposed to do isn't it? The coffee from Costa is the same everywhere you go so you know what you are expecting when you get served. 5 stars for this. Today it was busy in this branch of Costa (Vision Retail Park, Hartlepool) and staff seemed very pushed for the duration I was there. This obviously led to corners being cut in terms of cleanliness on the floor and the coffee machines themselves. The coffee machines were dirty, the floors were very unhygienic behind the counter with brushes and other things laid around, along with it being very dirty for the customers to see. (Pictures attached to the review). Interestingly, the steamer for the milk was only wiped down after use for everyone, and no steam was blown through the pipe to expel any milk that may have gotten up the spout. My question would be what if someone had a dairy allergy and that spout was used after serving someone with normal milk and expelled some normal milk into their drink? Surely a clean short blast of steam for each use would sort this potential issue out? The staff were polite and accommodating and I have found this on every visit to this branch of Costa so kudos to the team there. Despite today’s visit being a kind of “scruffy” experience with Costa, I will be back as it is a handy place to conduct my meetings. Perhaps Costa can invest in more staff resourcing at known busy times so the customer experience can be heightened further.

As far as Costa’s go, it’s alright. There is quite a low ceiling on Costa ratings - let’s face it, for a coffee shop, the coffee is pretty terrible - burning the coffee to disguise the cheapness. Cheap in quality only, certainly not in the price. I do find Costa, generally speaking, the worst out of the chains, which is saying something. What I will give Costa credit for though is their festive menu, which temporarily elevates it to the best of the chains, by far. The food / sweet treats are decent by chain standards though characteristically over-priced. In terms of this location specifically, it’s not bad, I’ve been to worse. It’s quite small but uses the space well. When I used to come here years ago, one thing I could always rely on was the welcoming, polite and friendly service, unfortunately though, none of those words can be used to describe my most recent experience with the current staff.

Really lovely homelike coffee shop. Serves wonderful hot and cold drinks! Great seating and lots of food and drink to choose from! 5 stars all around!

Utterly abysmal with a complete lack of service. Ordered at 0600 and almost 2 hours later I'm still left waiting. No option to contact this location directly as the phone number states "All of our phone lines have been permanently closed", so how am I meant to contact you? Zero update provided as to why the order is continually being pushed back, even though Google shows less traffic than usual for this location, so you're definitely not too busy.

Not used Costa much as the quality has went downhill (IMO)… but meet a friend today here… after ordering I watching the lady make my coffee, she overfill my Flat white and it went over her worktop, she then uses a old green cloth to wiper around the cup. I said that’s a dirty cloth, she said it wasn’t. It was literally black with old coffee grinds etc. she then gave me the coffee. Staff was polite but clearly not trained enough. 2 stars as the place in pleasant, staff are friendly!

My go to Starbucks! Nice friendly staff always acknowledged my dairy allergy and the place is clean when I visit.

Visited here for the first time in a long time with my friend for a coffee date and catch up. Sadly, we won’t be going back anytime soon and it’s also put us off bothering to go to any of the other local stores too. As soon as you walk in it’s just so scruffy and dirty, the floors filthy and needs renewing. The seating is all hanging on by a thread most of the chairs are ripped and threadbare and if not there’s next to no cushioning left in them. And it was freezing! We ordered to sit in and still got our coffees given to us in cardboard take outs and there was one single sign about the parking my friend had to walk around the store to find it to figure out how to register the car as there’s a sign when you walk in saying something about a tablet or something which doesn’t exist …. I’d honestly rather drink coffee at macdonalds ! That’s saying something ! We will stick to Costa and Tim Hortons from now on, where it’s clean, warm, comfy and you at least get to drink out of actual ceramics and sit in seats that don’t look like they are about to cave in.

Nice branch with the usual range of Starbucks food and drink. The only downside was the staff seemed a bit lack-lustre, not very smiley or animated. I didn't get the feeling they loved their jobs, but who knows, could have just caught them at a bad moment.

Good coffee lots of seating options . Car park very small and you need to log your car in . Lots of signs to remind you to do this .

I find Starbucks to be middle-of-the-road out of the chains - worse than Nero, better than Costa, except for Christmas when Costa easily becomes the best. I have MANY issues with Starbucks but it does have the best chai latte, probably best food too, out of the chains. Basically, the coffee shop is good at everything but coffee, especially avoiding taxes but I digress… The rare occasions I do come here, I just go to the drive-thru as sitting in would give me a headache. I can’t overstate my hatred for Starbucks interiors. Modern minimalism at its very worst. So clinical, dreary, uninspired, soulless - at least it’s fitting and consistent with the company itself. This location specifically is alright - been to better, been to worse. Staff are quite hit and miss, both in terms of friendliness and quality of the drinks. Fine for every now and again but I urge you to not make this your go-to. It’s more important than ever that we support the far-superior independent business that actually have passion, character, heart, soul and skill, not to mention actually pay their fair share, and treat their staff well instead of just playthings for the corporations.

The place itself is great. There is so much light. It's clean and the food is good. The staff, definitely not enjoying what they are doing. Not even a smile in 45 minutes.

Visit this starbucks often for drive thru, and to sit in, and occasionally through just eat. Staff are friendly, drive thru is extremely quick and personally I think the cheese and ham toasties are absolutely delicious!! Store is clean and tidy, as are the toilet facilities. Plenty of parking spaces too.

Welcoming Clean and friendly Good prices best breakfast around. Daily specials tried the stir fry today it was nice really chips

So glad I went in here the thai stir fry was top notch and at very very reasonable prices, lovely people making the food and serving, i would come back anytime.

Welcoming,Clean, friendly. Value for money. 2 small breakfasts with 2 teas 11.00 freshly cooked why you wait.

We've passed this cafe so many times but this was our first visit and it certainly won't be our last.....The food was of good quality, it arrived freshly cooked and fairly quickly considering how busy it was, everything was of a decent standard with proper home made chips and very good butchers sausage....The only downside was the very weak tea but next time we'll ask them to leave the bag in so that we can control the strength ourselves......

We just had a tasty carvery here today yummy Yorkshire pudding

Lovely breakfast here good service and very reasonable price good atmosphere very clean little cafe would certainly recommend staff very friendly also had no problem with wheelchair access

We had the carvery today. Everything was perfectly cooked, delicious and served hot. Great service and pleasing local atmosphere. I cannot recommend highly enough. Thank you.

Lovely cafe for bacon buns and tea. Lovely service and good food. You can use the cafe known as Poppy Tea Rooms without going into the museum, which we do every time we visit the area.

Like to visit here ..support local business.. Nice basic food and drink. Pleasant staff reasonable prices.

Lovely cafe with pleasant staff. The scone of the day was delicious.

Loverlee cup of T in a shed away from the cold weather but close to the warmness of the hospitality :)

Friendly staff and amazing home made cakes. Dog friendly.

Lovely relaxed atmosphere for the children to play while lunch was being prepared. Great, tasty food on offer for everyone, including little ones. Very reasonably priced too. Highly recommended.

Everything was very good. From service, facilities and food and drink. Perfect for twin parents.

Just okay. Quite expensive and would expect the play area to be free if paying for food since it's not a soft play or anything, it's just an area with a few toys. Won't be rushing back.

Wow! What a gorgeous place.. been a couple of times with my daughter and enjoyed it so much we decided to have her 1st Birthday Party here and it was perfect. As she isn't yet walking it was the perfect size for her, her friends where aged upto 3 and they all had a great time. The party package is fab and includes everything that you would require-and nothing to clean up at the end!! Sara and her team are on top of everything and go out of their way to make sure all is perfect. Would definitely recommend, thanks again xx

We love coming here and have a fab time everytime we come. My little girl loves having a play with the huge selection of toys and it keeps her entertained. The cafe has a lovely atmosphere, always clean and very friendly. Great place to come for a nice selection of tasty food and a good coffee. I often come alone with her and end up chatting to other mums. They do lovely events as well.

Absolutely love this cafe, shame it's temporarily closed due to covid-19 restrictions. The staff are friendly, food is great and my toddler loves the playarea. It's a godsend for parents, you can watch your child play whilst you enjoy a cuppa. Will deffo be back again once you re-open.

Gorgeous surroundings, super-friendly & helpful proprietor & staff, fab coffee, cakes &, yaaayyyy - gluten-free bagels, coupled with lovely safe play area for our little people! Absolutely give it a try - love it! 😍😊 -x-

Have called in numerous times for breakfast or dinner, very friendly and helpful.

Popped in the other day on my way home got a breakfast .Lovely and really enjoyed it I got a small breakfast

Nice quiet cafe with friendly service and great prices. We stumbled upon it and so glad we did. Will definitely be calling back in the near future.

The staff are friendly good atmosphere meals are nice always welcoming have a laugh with staff and other customers we visit the cafe 5days a week highly recommended all meals we have had have been spot on

I'll let the photo speak for itself 🙈 🙊

the staff are friendly and polite and helpful ive eaten here on and off for years had breakfast bacon not even a rasher burnt to a crisp sausage tasteless beans cold black pudding cold egg done to well won't be going again as it's gone down hill

Very good food and great service definitely use them in future

I hadnt been before but my friends went all the time so I popped in with my friend and had a bacon sandwich and a cuppa now I go in all the time as it was a nice bacon sandwich a good cup of coffee nice and clean premises and the staff lovely

Had numerous mealsfrom dots all delicious and good value for money especially the sunday lunch would highly recommend them lovely staff too

I orderd from dots place today for a treat for my mam and dad they have just rang to tell me its the best sunday dinner from an eatery they have ever had .and the lady I spoke to when ordering it vas very helpful and considerate thank you for all you help

Dots place catered for my dads funeral the food was fresh all covered and so much for the money we paid would highly recommend staff very friendly and helpful nothing was to much for them went out of their way to make things go smoothly food presented beautifully thank u to the girls from all the family

Dot's place offers a lovely choice of home made food, all fresh veg, proper chips, and lovely staff, prices are very affordable and they do delivery x

Av used this cafe numerous times for breakfast just had the Sunday lunch delivered absolutely delicous definitely recommend it

Little gem if a place. Good to see a small business busy. Great food served as fast as possible. Smashing.