纽约市的50家最佳酒店

很棒的酒店員工，很好的位置，早餐好吃。房間很寬敞，布置得很好。我一定還會再來的。我們經常來紐約，這是住過最好的酒店。

This is a very historic important hotel, it’s clean and nice. Walk to World Trade Center and Brooklyn bridge (a must see at night). 号称纽约最美旅馆，但是我觉得非常诡异，有点像鬼屋[奸笑]. Beekman 酒店是非常独特漂亮的呀，它是美国鎏金时代的典型建筑[呲牙]

啊啊

（由 Google 翻译）这篇评论写于2024年12月。我一直推荐在节假日期间去比克曼酒店，因为它的内饰令人惊艳，所以我决定给自己预订一次宅度假。除非你对大房间感兴趣，否则我不推荐你住这家酒店。标准间太小了。 这家酒店宣传是五星级酒店，虽然他们在某些方面可能达到五星级标准，但并非在所有方面都达到。这在曼哈顿的酒店中是一个普遍存在的问题，但我不会忽视酒店标准下降的问题。前台工作人员非常棒，也很周到。他们会叫你的名字来迎接你，这总是让人感激的。说到五星级，这就是它的全部。 酒店内部装饰如此华丽，很多人想在旺季来体验一下。问题是，酒店客人没有任何优先权。即使是坐在吧台也需要提前预订，或者等上几个小时才能有座位。我们喝了几杯酒，味道还不错，没有什么特别突出的，所以我们最后点了经典鸡尾酒。 遗憾的是，早餐服务不太好。食物寡淡，服务缺乏周到，而且每道菜都等了很久才上桌。早餐时，我们是餐厅里仅有的几桌客人之一。早上的一切都显得非常混乱，服务毫无连贯性，不同的人接单、拿菜，彼此之间毫无交流，所以我们等了很久。 大厅里发放免费热巧克力的人也表现得很奇怪，除了我们一行人，其他人几乎都喝了。这让人很不舒服。 总的来说，我建议你去体验一下酒店的设施，比如酒吧，而不是住在酒店里。它绝对不值那么高的价格。而且，相对于其他游客可能想在附近消磨时间的地方来说，它的位置也不太好。晚上9点以后，周边地区会变得相当荒凉。 （原文） This review is from December 2024. I always recommend visiting The Beekman during the holidays due to the stunning interior so I decided to book a staycation for myself. I cannot recommend staying at this hotel unless you are interested in the larger rooms. The standard rooms are microscopic. The hotel is advertised as a 5 star property and while they might meet that in some aspects, they do not meet it in everything. This is a wider issue in Manhattan hotels but I refuse to ignore the drop in standard. The front desk staff is fantastic and attentive. They greet you with your name which is always appreciated. That’s about it when it comes to 5 star aspects. With such a gorgeous interior many people want to come in to experience it during high seasons. The issue is that zero priority is given to hotel guests. You are expected to make a reservation even to sit at the bar or wait how ever many hours it takes for a seat to open up. We had a few drinks and they were fine, nothing stood out so we ended up ordering classic cocktails. The breakfast service was unfortunately not good. The food was bland, the service was lacking attentiveness, and everything took a long time to come out. We were one of the only tables in the restaurant during breakfast. Everything in the morning seemed very chaotic and there was zero continuity of service with different people taking orders and bringing items without communicating with each other so we ended up waiting a long time. There was also a weird interaction with the people giving out complimentary hot chocolate in the lobby where they offered it to literally everyone except our group. It was just off putting. Overall, I would recommend visiting the hotel amenities such as the bar but not staying in the hotel itself. It is certainly not worth the STEEP cost. It also is not located in a great location in relation to other places tourists might want to spend time near. The surrounding area becomes quite desolate after 9pm.

（由 Google 翻译）这家酒店真是太贴心了，对孩子特别友好！我和丈夫住在一间双人大床房，带着两个睡在婴儿床上的小孩。我们要求带一个游戏包，然后又带了一个，房间里有足够的空间放两个婴儿床。浴室很大，外面的房间因为有遮光帘，可以完全遮光，非常适合午睡。工作人员非常友好周到。我记得每个房间都有一个迷你吧台冰箱，如果需要储存母乳，可以清空。如果你正在寻找一个舒适又适合带孩子入住的地方，强烈推荐这家酒店！ （原文） This hotel is really kid friendly for how nice it is! My husband and I stayed in a double queen room with two young children who sleep in cribs. We were able to request a pack n play and brought another, and the room had more than enough space for both cribs. The bathrooms are large and outside room was able to be completely dark with the blackout shades, perfect for naps. Staff is SO nice and attentive. I believe each room has a mini bar fridge that can be emptied if needed for milk storage. Highly recommend if you are looking for somewhere nice that is also great for children!

（由 Google 翻译）我在比克曼酒店的入住体验简直棒极了。酒店美得令人窒息，散发着一种独特而令人难忘的魅力，让整个入住体验都显得格外高雅。从氛围到设计，一切都令人惊艳。这里是那种一踏入酒店就能让人眼前一亮的地方。 我们当时正在庆祝结婚纪念日，酒店免费升级到了角落套房，这真是一个惊喜。房间对于纽约的酒店来说算是很大的，隔音效果也很好，虽然还是能听到一些街上的噪音。酒店员工热情友好，提供的免费甜甜圈、咖啡和苹果酒都非常美味。 他们还给了我们两张一楼历史悠久的酒吧的酒水券，这真是个贴心的小惊喜，而且那里的鸡尾酒也非常好喝。 如果您想体验奢华而难忘的住宿，我强烈推荐比克曼酒店。我附上的照片足以说明一切。 （原文） My stay at The Beekman was absolutely amazing. The hotel is beyond beautiful and has this special, unforgettable charm that makes the whole experience feel elevated. From the atmosphere to the design, everything is stunning. It is one of those places that truly blows you away the moment you walk in. We were celebrating our anniversary and received a complimentary upgrade to a corner suite, which was such a lovely surprise. The room was large for a New York hotel room and the interior sound proofing was great, although you can still hear some of the street noise. The staff was friendly and welcoming, and the complimentary doughnuts, coffee and apple cider were delicious. They also gave us two drink tickets for the historical first floor bar, which was such a fun touch and the cocktails were amazing. I highly recommend The Beekman if you want a stay that feels luxurious and memorable. The photo I am adding speaks for itself.

（由 Google 翻译）曼哈顿最好的酒店之一！建筑原貌保存完好，尤其是铁艺阳台。房间清新洁净。客房酒吧的饮品种类丰富。早餐丰盛美味，是开启美好一天的理想选择。 （原文） One of the finest hotels in Manhattan! The original structure in tact especially iron work balconies. Room was fresh smelling and clean. Exceptional room bar offerings. Excellent breakfast to start the day.

（由 Google 翻译）这家酒店绝对物超所值。酒店环境优美，维护良好，食物美味可口。服务才是这家酒店的最大亮点。工作人员热情友好，是少数几家提供优质体验却又不失格调的酒店之一。他们做的一些小细节也让这家酒店与众不同——比如，他们早餐供应到11:30，即使您迟到了，他们仍然允许您点餐稍晚一些。餐厅女服务员确保我们被安排到了我们想要的靠窗座位，尽管我们刚坐下时那张桌子已经没有空位了。第二天她还记得我，还指给我看我妈妈已经坐下的地方。前台工作人员也非常热情友好。在如今大多数酒店政策僵化、完全忽略宾客体验的时代，这些细节至关重要。他们的水疗中心也是一流的，同样提供周到的服务。我们一定会再来的。感谢你们带给我们的美好体验。 （原文） This place is absolutely worth every penny. The property is beautiful and well maintained and the food is delicious. The service is what makes this hotel though. The staff is so accommodating and friendly - one of the few places that offers an elevated experience without being stuffy. The small things they do make a difference- for example they serve breakfast until 1130 and even then if you run late they will still allow you to order slightly past that. The restaurant hostess made sure we got moved to the window table we wanted though it was not available when we first sat down. She also remembered me the next day snd pointed me to where my mom had already sat down. Front desk staff was also so pleasant to interact with. These things make a huge difference in a world where most hotels have become so rigid in their policies that they have totally forgotten about the guest experience. Their spa is also top notch and offers the same level of attentiveness. We will definitely be back. Thanks for an amazing experience.

（由 Google 翻译）我决定在文华东方酒店住上五晚，到目前为止，我们的体验非常棒，非常舒适。从我们抵达的那一刻起，工作人员就热情地迎接我们，让我们感到宾至如归，他们帮我们搬运行李，并快速便捷地办理了入住手续。大堂很漂亮，气味宜人，宁静优雅的氛围让人感到放松。 我们的房间很独特，呈三角形，这让它显得格外特别，布局也很有趣。房间宽敞、一尘不染，设计非常精致。床铺非常舒适，床单和枕头都很柔软，窗外的景色令人叹为观止，尤其是在夜晚城市灯火通明的时候。浴室就像一个水疗中心，配有大浴缸、豪华洗浴用品和柔软的毛巾。房间里的一切都给人一种高品质和周到的照顾。 到目前为止，这里的服务一直都是一流的，工作人员随时准备提供帮助，确保我们得到所需的一切。每一个小细节都经过深思熟虑，让我们的住宿体验完美无瑕。在这里住几晚感觉真是一种享受，我对这个选择非常满意。感谢文华东方全体团队，让我们的入住体验如此特别和放松。 （原文） Decided to spend for a 5 night stay at the Mandarin Oriental and so far we are having an amazing and very comfortable experience. From the moment we arrived, the staff greeted us warmly and made us feel special, helping with our luggage and making check-in quick and easy. The lobby is beautiful and smells so nice, with a calm and elegant atmosphere that already makes you feel relaxed. Our room is unique because it is triangle shaped, which makes it feel extra special and gives us such an interesting layout. It is large, spotless, and designed with so much detail. The bed is incredibly comfortable with soft sheets and pillows, and the view from the windows is stunning, especially at night when the city lights up. The bathroom feels like a spa with a big bathtub, luxury toiletries, and soft towels. Everything in the room feels high quality and well taken care of. The service so far has been top level, with staff always ready to help and making sure we have everything we need. Every little detail feels thought out to make our stay perfect. Spending a few nights here feels like a real treat and I’m very happy with the choice. Thank you to the whole Mandarin Oriental team for making our stay feel so special and relaxing.

（由 Google 翻译）入住纽约文华东方酒店是一次难忘的体验。酒店的服务如同精灵般随叫随到，如同魔法般神奇。每个请求都得到了迅速而热情的回应，通常情况下，服务几乎是即时送达。 我们的房间可以欣赏到中央公园的壮丽景色，房间一尘不染，从床单到便利设施，每个细节都经过精心打理。早餐非常美味，是开启每一天的完美方式。酒店地理位置优越，位于曼哈顿中心地带，交通便利，方便前往标志性景点、购物和餐饮场所。这里仿佛置身于一切的中心，让您轻松探索纽约的精彩。 我仍然怀念醒来时看到那令人惊叹的美景，以及弥漫在空气中的酒店标志性香气。（真希望我当时问了他们用的是什么香氛，这样我就可以把那种氛围带回家。） 感谢文华东方酒店，让我们在纽约的时光如此难忘。这不仅仅是一次酒店住宿，更是一次舒适、美丽和世界一流热情好客的真正体验。 （原文） Staying at Mandarin Oriental, New York was an unforgettable experience. The service felt magical like having a genie at your fingertips. Every request was answered swiftly and graciously, often arriving at our door almost immediately. Our room had a breathtaking view over Central Park and was immaculately clean, with every detail perfectly cared for from the linens to the amenities. The breakfast was exceptional the perfect way to start each day. The hotel’s location is unbeatable, right in the heart of Manhattan, with easy access to iconic sights, shopping, and dining. It truly feels like the center of everything, making it effortless to explore the best of New York. I still miss waking up to that incredible view and the hotel’s signature scent that lingered in the air. (I wish I had asked what fragrance they use so I could bring a little of that atmosphere home.) Thank you, Mandarin Oriental, for making our time in New York so memorable. It’s not just a hotel stay it’s a true experience of comfort, beauty, and world-class hospitality.

（由 Google 翻译）这家豪华、优雅、美丽的酒店坐落在中央公园南端的哥伦布圆环。工作人员热情好客，乐于助人。餐厅的食物非常美味。我在那里最美好的经历之一就是独自一人在酒店餐厅享用晚餐。工作人员非常支持我，热情好客，即使我独自一人，也度过了一段美好的时光。房间非常豪华，可以欣赏到令人惊叹的城市天际线景观。酒店价格不菲，但对于一个特别的奢侈的人来说，绝对物有所值。 （原文） Luxurious, very classy, beautiful hotel at Columbus Circle on the south end of Central Park. The staff is amazingly warm and welcoming and supportive. The restaurant food is delicious. One of my best experiences while I was there was eating dinner at the hotel restaurant by myself. The staff was so supportive and welcoming to me that I had a lovely time, even though I was alone. The rooms are luxurious and have amazing views of the city skyline. The hotel is very expensive, but for a special splurge it is definitely worth it.

（由 Google 翻译）值得六星好评。 我列出了这短短四天的住宿体验。我们选择曼德兰酒店是因为它离林肯剧院很近。 我妻子和另一位客人发生了一些小矛盾。工作人员热情周到，积极响应。我们还没开口，塞巴斯蒂安就主动联系我跟进，并竭尽全力确保我们得到妥善处理。我非常感谢他能体谅我的小小顾虑，并采取了妥善的措施。 等妻子的时候，我去酒吧喝了一杯。我惊喜地发现，这家酒吧的氛围非常舒适，就像一家地下酒吧。调酒师非常友好、细心、专业。他给我调了一杯名为“曼谷”的鸡尾酒。味道好极了，我又点了一杯带走。回到房间后，我妻子虽然酒量不大，却一饮而尽。酒吧工作人员和经理对细节的关注无与伦比。调酒师无疑是其中最优秀的。 出门的时候，我用手机叫了一辆优步。我们下楼有点晚，但门卫已经告诉司机在哪里等候，帮我们拦下车辆，并护送我们到车上。服务非常棒。 再次感谢Sebastian，他没有只是给我一句毫无意义的道歉和同情，而是采取了行动。与每位员工的每一次接触都专业、冷静、令人放松。 在美国和国外，我们通常会选择四季酒店，因为他们拥有卓越的设施和服务。Manderian的员工和住宿条件超出了您典型的五星级期望。干得好！ （原文） Deserving of a 6 Star rating. I have listed several experiences on this short 4 day stay. We chose the Mandran because it is close to the Lincoln Theater. My wife had a small issue with another guest. The staff was engaged and responsive. Without us having to ask, Sebastian reached out to me to follow up and went above and beyond for us to make sure we were taken care of. I truly appreciate that he took a small concern and acted on it with style. While waiting for my wife I went to the bar for a quick drink. I was surprised to see a speakeasy style bar that was very comfortable. The Bartender was very friendly, attentive and professional. He made me a cocktail called the Bangkok. It was so good, I ordered another one to go. When I returned to the room, my wife who is not a big drinker actually drank the whole thing. The attention to detail from the bar staff and manager was second to none. The Bartender was clearly one of the best. On our way out I ordered an uber on my phone. We got downstairs a tad late but the doorman had already told our driver where to wait, stopped traffic for us, and escorted us to our car. Exceptional service. I would like again the Thank Sebastian for not just giving me a meaningless apology and sympathy, but for taking action. Every encounter with every employee was professional, calm, and relaxing. In the US and abroad we usually seek out a Four Seasons for their excellent properties and service. The Manderian staff and accommodation exceeded your typical 5 star expectation. Great Job!

（由 Google 翻译）十月份入住纽约文华东方酒店，体验非常棒。秋季中央公园的景色令人难忘，服务始终热情周到、无可挑剔。房间维护得非常漂亮，而且极其安静。水疗中心和休息室也让整个入住过程倍感放松。从入住到离开，都是一次完美无瑕的尊贵体验。 （原文） Stayed at the Mandarin Oriental New York in October and it was exceptional. The views over Central Park during fall foliage were unforgettable, and the service was consistently warm, attentive, and polished. The room was beautifully maintained and incredibly quiet, and the spa and lounge made the stay feel truly restorative. An elevated, seamless experience from start to finish.

（由 Google 翻译）我们昨天退房后发现把东西落在房间里了。今天快速打了个电话，他们的失物招领处就说他们取回了我们的物品，并会尽快归还。 这种情况很少见——通常情况下，如果东西落下了，比如我丈夫的工作iPhone落在我们租的Avis车里，就再也找不到了。我赞扬纽约文华酒店的诚实和友善，希望其他地方也能效仿他们的做法。另外，这家酒店的每一位服务人员都尽心尽力。谢谢。 （原文） We checked out yesterday and realized we left something behind in the room. After a quick call today, their lost and found reported they retrieved our item and will return it promptly. This is pretty rare--typically if things are left behind, like my husband's work iPhone in our Avis rental car, they are never to be seen again. I commend the Mandarin Hotel NYC for their honesty and kindness and wish other places could mimic their actions. Also every service person at this hotel went above and beyond. Thank you.

（由 Google 翻译）优点： 怀斯酒店 (Wythe Hotel) 是一家非常漂亮、魅力十足的酒店。员工们都非常热情友好。他们的餐厅提供美味的食物。我吃过他们的早午餐和晚餐，从未失望过。从曼哈顿景观特大床房可以欣赏到令人惊叹的美景。布鲁克林露台房非常漂亮，充满乡村气息，我非常喜欢。我给这家酒店四星而不是五星，因为不幸的是，你可以听到走廊和酒店外面发生的一切。 缺点： 这个区域可能非常非常吵。隔壁有一个活动场地，有时会播放音乐到凌晨1点或2点。我周五和周六住在这里参加我的婚礼（周六）。不幸的是，周五晚上（婚礼前一天晚上），我根本没睡好，因为隔壁活动场地的音乐太吵了。听起来我的房间就像在俱乐部里一样。怀斯酒店收费太高，不允许这种噪音进入他们的房间。我希望他们以后能和隔壁的那家酒店达成协议。纽约很多屋顶都不允许这么晚还大声播放音乐。酒店内部的噪音也不应该在这么贵的房间里听到。我在这家酒店预订了另外两间房，无论客人在哪一层，也无论他们在酒店的哪一侧，他们都抱怨说感觉自己就像在夜店里一样。 总的来说，我会再给这家酒店一次机会吗？是的，绝对会。噪音似乎不是每晚都这么大。尽管我的协调员也听说那里的环境非常吵闹。希望下次我能在噪音方面做得更好。 （原文） The good: The Wythe hotel is such a beautiful hotel with so much charm. The staff are absolutely lovely. Their restaurant serves great food. I have had their brunch and dinner and it never disappoints. The views are stunning from the Manhattan view king. And the Brooklyn terrace room is super cute with so much rustic charm I absolutely loved it. I’m giving this hotel 4 stars instead of 5 because unfortunately you can hear everything that’s going on in the hallways and outside of the building. The bad: This area can be very, very loud. There is an event space right next door that sometimes plays music until 1am or 2am. I stayed here on a Friday and Saturday for my wedding which was on (Saturday). Unfortunately, I did not get any sleep on Friday night (night before the wedding) because of how loud the music was at the event space next door. It sounded like my room was in the club itself. The Wythe charges too much money to allow this kind of noise to filter into their rooms. I hope that in the future they can come to an arrangement with the place next door. There are many rooftops in nyc that are not allowed to play loud music this late into the evening. The noise from inside the hotel should also not be heard in rooms this expensive either. I had 2 other rooms booked in this hotel and no matter what floor the guests were in or what side of hotel they were in they all complained that they felt like they themselves were in the club. Overall would I give this hotel another chance? Yes, absolutely. It seems like the noise level doesn’t happen every single night. Even though my coordinator also heard through word of mouth that the area there can be extremely loud. I hope I have better luck next time with the noise level.

（由 Google 翻译）从始至终，与DJ Mariko合作都非常愉快！她做事条理清晰，注重细节，并且在筹备过程中总是能迅速做出反应，这让我们的工作变得轻松便捷。婚礼当天，她作为我们的司仪，确保一切顺利进行——所有环节都轻松流畅，毫无压力。舞蹈开始后，她完美地把握了现场气氛，让整晚的气氛都保持高昂。我们的宾客们度过了一段美好的时光，我们也找不到比她更好的DJ了。我们很乐意向所有想要为婚礼增添活力的人推荐她！ （原文） DJ Mariko was such a pleasure to work with from start to finish! She was super organized, detail-oriented, and always quick to respond during the planning process, which made things so easy for us. On the wedding day, she kept everything running smoothly as our MC — all the transitions felt effortless and stress-free. Once the dancing started, she read the room perfectly and kept the energy high the entire night. Our guests had an amazing time, and we couldn’t have asked for a better DJ. We’d happily recommend her to anyone looking to bring great vibes to their wedding!

（由 Google 翻译）酒店氛围极佳，员工服务也十分出色——热情友好，恰到好处地照顾到客人的需求。 餐厅和酒吧都堪称一流——食物、鸡尾酒和服务都无可挑剔，而且从Blondeau酒吧欣赏到的景色更是令人叹为观止。 房间大小适中，虽然设施比较基础，但整体状况良好，设计风格独特，与这座美丽建筑的风格相得益彰。房间唯一的不足之处是抛光水泥地面，走在上面感觉有点冷——如果房间里能铺上地毯或提供拖鞋就更好了。另外，我们住在7楼，可以清晰地听到楼上（阁楼）客人的走动声，以及他们在房间里挪动椅子的声音……这种情况似乎很频繁，而且经常发生在清晨。 除此之外，整体体验非常愉快，我很乐意再次入住。 （原文） Hotel has a great vibe and the staff were excellent - helpful, nice and the right amount of attentive. Restaurant and bar were both top notch - excellent food, cocktails and service + the views from Bar Blondeau were amazing. Room was a good size with fairly basic amenities but overall in very good condition with a cool design aesthetic that matched the distinct character of the beautiful building. Only drawback to the room was the polished concrete floor which was quite cold to walk on - would be nice to have a rug in the room or slippers as an amenity. Also we were on the 7th floor and could easily hear the guests walking in the room (loft) above as well as any time they moved a chair in the room…which seemed to be often and early in the morning. Other than that it was a very nice experience overall and I would happily stay again.

（由 Google 翻译）我和未婚夫从周日到周三在这里短暂度假。这家酒店太棒了！房间很漂亮，可以欣赏到曼哈顿的壮丽景色。我们的航班周日早上很早就到了，酒店很贴心地为我们安排了房间，我们非常感激。我们原本预订的是7楼的房间，但由于提前入住，我们被安排到了5楼的510房间，房间的视野被遮挡了一部分。房间干净宽敞，迷你吧是我见过最棒的。工作人员非常乐于助人。酒店内的Le Crocodile餐厅非常棒，即使您不住在这家酒店，也一定要去那里享用早餐和晚餐！屋顶酒吧Bar Bloneau的景色优美，菜单也很美味。酒店的位置很棒，去商店和地铁站都很方便。您不必离开这个区域，但如果您想离开，也很容易。我们唯一的抱怨是房间里没有咖啡或茶。前台工作人员说这是出于可持续发展的考虑，但我从未见过如此精致的迷你吧，所以我很难理解这其中的缘由。大堂早上5点到7点提供咖啡，但我们直到退房才知道，所以每天早上都得去餐厅点咖啡，一杯5美元（普通咖啡）。对于一家价格中等的四星级酒店来说，免费提供咖啡或茶水是常有的事，但这并不会阻止我们再次入住！感谢Wythe，让我们拥有美好的住宿体验和美好的回忆！ （原文） My fiance and I stayed here from Sunday through Wednesday for a quick getaway. This hotel was great! Beautiful rooms with a stunning view of Manhattan. Our flight got in really early Sunday morning and they accommodated us which was very much appreciated. We were originally booked for the 7th floor, but due to the early check in accommodation we were moved to the 5th floor, room 510, which had an obstruction for part of the view. The room was clean, spacious, and the mini bar was the nicest I have ever seen. The staff were very helpful. The on-site restaurant Le Crocodile was phenomenal and a must visit for breakfast and dinner (even if you aren't staying at this hotel)! Bar Bloneau, the roof top bar had beautiful views and a nice small bites menu. The location of this hotel was great. Easy to get to shops and the subway. You don't have to leave this area, but if you want to it's very easy too. Our only complaint was no coffee or tea in the room. The front desk staff said this was due to a sustainably initiative however I have never seen such an elaborate mini bar set up before so I struggle to understand how that aligns. They offer coffee in the lobby from 5-7 am, but we didn't know about that until check out so we had to order the coffee from the restaurant at $5.00 a cup (regular coffee) every morning. For a 4-star hotel with the mid level prices of the rooms, complimentary coffee or tea is normally customary, but this won't stop us from coming back! Thanks Wythe for a great stay and great memories!

（由 Google 翻译）我们住得很愉快！我要特别感谢前台的Nelida！她确保我们所有的需求和要求都得到了妥善处理。她非常乐于助人，无论是在电话里还是在现实生活中，她都表现得非常友好。我强烈推荐这家酒店。我们一定会再来的！ （原文） We had a great stay! I want to give special appreciation for Nelida at the front desk! She made sure that literally everything we’ve needed and asked for was taken care of. She is super helpful and very nice on the phone and in person. I can’t recommend this place enough. We will for sure be coming back!

（由 Google 翻译）从入住到退房，工作人员都非常出色和友善。食物也是一流的。我再一次对工作人员的友善和乐于助人赞不绝口。非常荣幸。这家酒店太棒了。真的可以打6分，5分都不够！ （原文） The staff from check in to check out were amazing and kind. The food is first class. Again I can’t say enough about how kind and helpful the staff were. A pleasure. The hotel is so well done. A 6 really. 5 is not enough!

（由 Google 翻译）这不是（广告宣传的）五星级酒店。我去参加婚礼，新娘礼服竟然没水。新娘不得不去另一个房间淋浴。百叶窗拉不上去，掉下来了。还有其他很多问题。这种事在五星级酒店根本不可能发生。 （原文） This is not (as advertised) a 5 star hotel. I went for a wedding, the bridal suit didn't have water. The bride had to shower in another room. The window blinds did not go all the way up without falling. A host of other problems. This wouldn't happen in a 5 star hotel

在这里吃饭是一种享受。环境很优雅，装潢很有质感，座位摆放错落有致，一点不觉得乱，也不会拥挤。

这是曼哈顿的一座豪华的饭店，也是曼哈顿的地标性建筑，在这里你能享受到最好的服务与待遇，如果你要入住酒店，可以来这里。

我对干净的客房表示满意，不过客房空间好像有点太小且设计风格过时 · ...

好气派，只是觉得这里的环境很拥挤沉重，不适合我这山里来的人

房间干净舒适，价格比较实惠，附近有购物的地方！

小鬼当家2里的酒店

特色、环境好

我第二次在聖瑞吉斯的住宿更加確定了這裡會是我到紐約出差的第一選擇，也會是我周年紀念周末假期的新住宿點。位置和豪華程度都堪稱完美。工作人員非常優秀，而且很專業，並以服務為榮，這個在別的地方已經很難見到了。前台Hugo和Angel讓我既感覺像是皇家貴族，同時又讓我感覺是老友。房間預約也是這樣，讓我感覺在旅行的時候能夠從城市中抽離，得...

（由 Google 翻译）这绝对是我在纽约市中城最喜欢的地方。这家标志性的酒店让人回想起历史。酒店进行过多次翻新，我们发现靠近King Cole Bar酒吧的全新早餐区明亮欢快，既现代又保留了一些复古风格的细节。我们非常享受酒店便利的地理位置。早餐区的工作人员非常友好。礼宾人员的服务一流。管理团队和前台都非常负责！ （原文） This is most certainly my favorite address in Midtown New York City. This iconic hotel offers a look back in history. There have been many updates to the hotel which we find the new breakfast dining area near the King Cole Bar to be bright and cheery and very modern with some of the old style details. We do enjoy the convenience of location. The staff in the breakfast area is very nice. The concierge staff is top notch. The management team and front office are super responsive!

（由 Google 翻译）瑞吉酒店真是太棒了！这是我们第一次入住，体验简直无与伦比。房间美得令人难以置信，简直美轮美奂。从我们抵达的那一刻起，前台的Angela就让我们感觉宾至如归，Nestor也确保了我们入住期间的一切都完美无缺。我们遇到的每一位员工都热情友好，真诚热情。我可以毫不犹豫地说，这是我迄今为止最美好的酒店体验之一。 （原文） Absolutely blown away by the St. Regis Hotel. This was our first time staying here, and the experience could not have been better. The room was incredible. It was gorgeous. From the moment we arrived, Angela at the front desk made us feel at home, and Nestor ensured everything about our stay was perfect. Every member of the staff we encountered was friendly, warm, and genuinely welcoming. Without hesitation, I can say this was one of the nicest hotel experiences I’ve ever had.

（由 Google 翻译）虚伪化定义 对于一家如此昂贵的酒店来说，我期望他们的品质体现在产品和服务上，而不是装潢上，而事实似乎并非如此。 几点： 从瑞吉酒店叫车去机场都比叫Lyft便宜。 所谓的美式早餐要34美元，不过是两个鸡蛋、两三片明显是从Costco买来的培根和冷冻土豆而已。我们到底在为什么付费？更别提他们把早餐和套餐一起放在桌子上，所以如果你选了别的餐点，他们就不得不把套餐拿走。毫无疑问，这是为了多赚钱。 到处都在索要小费。这家酒店难道没有按照他们收取的每日房费支付员工合理的工资吗？ 他们还强制收取每天50美元外加税费的当地博物馆门票，作为其万豪旅享家精英会员计划的一部分。待上几天以上，费用就比直接买票还贵。 唯一值得称道的就是遮光窗帘和整体美感。我相信它曾经很棒，但就像所有企业一样，一旦被大公司收购，就会变得平庸无奇。 （原文） Enshitification Defined For a place so expensive to book, id expect their quality to be placed in product & services. Not in decor, which seems to be the case. A few things: Its cheaper to book a lyft to the airport than it is to get ride service from the st. Regis. The all American breakfast is $34 for nothing more than 2 eggs, 2-3 slices of clearly Costco bacon and potatoes that come from a frozen bag. What are we paying for? Not to mention they pre-place inclusions with that breakfast on that table, so if you pick a different meal they're forced to pick it up. A decided choice to get more money, I have no doubt. There's requests for tips all over the place. Does this place not already pay their workers a fair wage at the daily rate they charge for a stay? They also force a daily $50+tax fee for access to local museums as part of their marriot bonvoy elite program. Stay any longer than a few days and that's more expensive than just buying the tickets. The only thing positive was the blackout curtains and the aesthetic. Im sure it was once great, but as with every business, once it's bought out by a corporation it suffers from enshitification

（由 Google 翻译）Jose真是太棒了！ 他彬彬有礼、办事高效、细致入微，而且对我的每一个要求都及时响应，同时还展现出对我的体贴和真诚的关怀。我在预订时特别注明，以后只住15楼。他真的非常出色！ （原文） Jose` was absolutely AMAZING! He was courteous, efficient, paid close attention to detail and was timely with every single request, all while showing compassion and sincere care for my needs. I made a note on my reservation that I ONLY want to stay on the 15th floor, going forward. He was just that incredible!

（由 Google 翻译）极其令人失望的入住体验——服务态度差，噪音扰民 说实话，我对瑞吉酒店的期望远不止于此。整个上午，持续不断的敲击声和施工噪音彻底毁了我的住宿体验——根本无法休息放松。更糟糕的是，酒店员工效率极低，即使我投诉后也置之不理。 一夜未眠后，酒店同意我延迟一小时退房，但当我因为彻夜未眠而稍稍晚些离开时，一位员工态度恶劣地进来，狠狠地瞪了我一眼，催促我赶紧离开。这种做法极其不专业，也极其不尊重人。 对于一家标榜提供奢华服务的酒店来说，这真是令人大失所望。绝对不值这个价，我以后绝不会再来了。 （原文） Extremely Disappointing Stay – Poor Staff and Unacceptable Noise I honestly expected so much more from the St. Regis. My stay was ruined by constant hammering and construction noise throughout the entire morning — it was impossible to rest or relax. What’s worse is that the staff were completely inefficient and did nothing about it, even after I complained. After a sleepless night, I was offered a one-hour late checkout, but when I was just a bit late leaving (because I hadn’t been able to sleep at all), a staff member came in with an attitude, basically giving me a dirty look and rushing me out. Totally unprofessional and disrespectful. For a hotel that claims to offer luxury service, this was a huge disappointment. Definitely not worth the price, and I won’t be coming back.

（由 Google 翻译）我承认我有点偏心，但这都是因为我在这里的入住体验非常棒。我不明白为什么华尔道夫酒店那么受欢迎。它的确不错，服务也还可以……但不知为何，在瑞吉酒店，我感觉更有人情味。我想这大概是因为这里的人吧……总之，这是我在纽约唯一会选择的下榻之处。 （原文） I guess I'm biased, but it's because of excellent experiences while staying here. I am not sure why the Waldorf gets so much love. It's nice and service is fine...But for some reason at the St. Regis, I feel like it's more personal. I think it's the people....Either way, it's the only place I stay in NYC.

就位于曼哈顿市中心，好多主要的景点都在步行范围以内。你肯定能在这里找到好玩的。酒店本身的服务也非常棒，房间很干净，也很宽敞。员工非常友好，竭尽所能帮助我们，尤其是礼宾部的伯特，应该特地提出表扬一下。食物非常美味，尽管有点贵。我们建议你尝试一下早餐，可以感受一下他们的餐馆和服务。

很好的全球连锁酒店。较高的楼层更安静，员工非常友好，位置对购物和观光而言都很棒。早餐绝对是5颗星。半岛酒店从来不让人失望。

闹中取静的好地点， 去哪里都方便. 纽约海韵假期豪华卡迪拉克包团包车定制游， 微信Fusiontravel， 博物馆专项讲解， 美食特色游览， 带您体验不一样的纽约

Suoer fancy

（由 Google 翻译）这篇评论听起来太棒了！以下是修改后的评论，从不同的角度撰写，并提及了泳池和屋顶酒吧。 曼哈顿中心的五星级奢华圣地 我最近有幸入住纽约半岛酒店，我可以自信地说，这是世界上真正的精英酒店之一。 团队提供的服务堪称完美。与员工的每一次互动都令人感到愉快，无论是向礼宾部提出的快速请求，还是在大堂的友好问候。他们能够预见我们的需求，并以真诚热情的方式提供服务，让我们在整个入住期间都感到宾至如归。 客房美轮美奂。房间的宽敞程度立刻给我们留下了深刻的印象，堪称曼哈顿真正的奢华。除了面积之外，细节之处也令人赞叹；最新科技无缝融入客房，从灯光到隐私，一键掌控一切。这种高科技的高效，加上令人难以置信的柔软高品质床品和床单，确保我们每晚都能拥有深度、恢复活力的睡眠。 这里的设施让入住体验远超一般的奢华住宿。屋顶酒吧Salon de Ning坐拥绝佳景致，是享用晚间鸡尾酒的理想场所。同样令人印象深刻的是泳池和水疗区，它能让您远离都市喧嚣，享受宁静美好的休憩之所。 酒店位于第五大道，地理位置优越，距离顶级购物、餐饮和文化场所仅几步之遥。 我们经常旅行，毫无疑问，这家酒店令人赞叹不已，在奢华和服务方面为我们树立了新的标杆。 （原文） That review sounds fantastic! Here is the revised review, written from a different perspective and incorporating mentions of the pool and rooftop bar. A Sanctuary of Five-Star Luxury in the Heart of Manhattan I recently had the pleasure of staying at The Peninsula New York, and I can confidently say this is one of the world's truly elite hotels. The level of care provided by the team was simply flawless. Every interaction with the staff was positive, whether it was a quick request to the concierge or a friendly greeting in the lobby. Their ability to anticipate our needs and deliver service with such genuine warmth made us feel like honored guests throughout our entire stay. The guest rooms are magnificent. We were instantly impressed by how spacious the rooms are, a genuine luxury in Manhattan. Beyond the size, the detail is remarkable; the latest technology is built seamlessly into the rooms, controlling everything from lighting to privacy with a single touch. This high-tech efficiency, paired with the unbelievably soft and high-quality bed and linens, ensured we had deep, restorative sleep every night. The amenities here elevate the experience far beyond a typical luxury stay. The rooftop bar, Salon de Ning, offers incredible views and is the perfect spot for an evening cocktail. Equally impressive is the pool and spa area, which provides a tranquil, beautiful escape from the city hustle. The hotel's Fifth Avenue location is unbeatable, putting you steps away from the best shopping, dining, and cultural sites. We travel a lot, and this is, without a doubt, an amazing hotel that has set a new benchmark for us in terms of luxury and service.

（由 Google 翻译）继去年第一次入住后，我们再次来到纽约半岛酒店。这里的服务水平令人叹为观止。 他们的热情好客、友善体贴，以及每一个细致入微的安排，都让我们深深爱上了这里。 与每一位员工的互动都真诚友好，他们就像一个大家庭。他们让您感觉宾至如归，同时又不失奢华享受。他们能够预见您的需求，并以真挚的关怀为您提供服务。特别要感谢Allan和Samir，他们非常出色。非常感谢你们所做的一切！ （原文） After our first visit last year, we came back to the Peninsula NYC. The level of care provided by the team is on another level. Their hospitality, their kindness, all the thoughtful touches make it that we love it here so much. Every interaction with anyone from the staff is genuinely friendly and you can tell they all feel like a big family. They make you feel like you're home but with a flawless way of making it luxurious too. They anticipate your needs and deliver service with genuine sympathy. Special shoutout to Allan and Samir, who are exceptional. Thank you so much for everything!!

（由 Google 翻译）纽约半岛酒店的非凡住宿体验 我最近在纽约半岛酒店的入住体验非常出色，这立刻巩固了这家酒店在全球最佳酒店之一的地位。 从我们抵达的那一刻到离开的那一刻，每一次客户服务都无可挑剔。工作人员竭尽全力，始终展现出难得的专业精神和热情周到。无论是门卫、前台还是客房服务团队，半岛酒店的每一位员工都真诚友好、细心周到，并积极主动地让我们享受舒适的住宿体验。 住宿本身也是一大亮点。我们的房间非常宽敞，在曼哈顿中心地带为您提供一个奢华的休憩之所。它不像一间标准的城市酒店房间，而更像是一间宽敞的私人公寓。酒店对细节的关注延伸到了设施，包括最新的室内科技。从空调到照明和娱乐系统，一切都无缝集成，易于使用，为您带来真正现代便捷的体验。 此外，这里还能保证您拥有一夜好眠。床铺舒适无比，床单品质上乘——奢华柔软。感觉就像睡在云端，让我们在忙碌的都市生活中精神焕发。 最后，酒店的地理位置无与伦比。酒店位于中城第五大道，地理位置优越，方便购物、参观博物馆，步行即可轻松抵达中央公园和主要景点。酒店完美融合了酒店内的宁静与酒店外的活力都市生活。 我们经常旅行，毫无疑问，纽约半岛酒店是一家非常棒的酒店。它是奢华与热情好客的黄金标准，我们诚挚推荐。 （原文） Exceptional Stay at The Peninsula New York My recent stay at The Peninsula New York was truly outstanding, and it immediately cemented the hotel as one of the best in the world. From the moment we arrived until the time of our departure, every customer service interaction was impeccable. The staff went above and beyond, consistently demonstrating a level of professionalism and warmth that is rare to find. Whether it was the doorman, the front desk, or the housekeeping team, every member of the Peninsula staff was genuinely friendly, highly attentive, and proactive in making our stay comfortable. The accommodations themselves were a highlight. Our room was remarkably spacious, providing a luxurious retreat right in the heart of Manhattan. It didn't feel like a standard city hotel room; rather, it felt like a large, private apartment. The attention to detail extended to the amenities, which included the latest in-room technology. Everything from the climate control to the lighting and entertainment systems was seamlessly integrated and easy to use, making for a truly modern and convenient experience. Furthermore, a great night's sleep is guaranteed here. The bed was incredibly comfortable, and the linens were of the finest quality—sumptuous and soft. It truly felt like sleeping on a cloud, ensuring we were refreshed for our busy days in the city. Finally, you simply can't beat the location. Situated right on Fifth Avenue in Midtown, the hotel is perfectly positioned for shopping, visiting museums, and is within easy walking distance of Central Park and major sights. It offers the perfect blend of tranquility inside and vibrant city life just outside its doors. We travel a lot, and without a doubt, The Peninsula New York is an amazing hotel. It's a gold standard for luxury and hospitality that we wholeheartedly recommend.

（由 Google 翻译）抵达后，房间出现了一些小问题，我联系了宾客体验经理Lea。Lea竭尽全力解决了问题，让我的入住体验如此特别。正是她——以及其他像她一样的员工——让卡莱尔酒店如此特别。虽然该地区有很多较新的酒店，但没有什么能比得上卡莱尔酒店的老派魅力。虽然房间较小，但设施齐全，舒适宜人。画廊餐厅是我在城里最喜欢的餐厅之一——服务无可挑剔，食物简单却完美。我期待着下次光临！ （原文） After a slight hiccup regarding my room upon arrival, I was connected with Lea, the Guest Experience Manager. Lea went above and beyond to rectify the issue and make my stay so special. She - and other staff like her - are what make the Carlyle so special. While there are many newer hotels in the area, nothing compares to the Carlyle's old school charm. While the rooms are on the smaller side, they are well appointed and comfortable. The Gallery is one of my favorite places to dine in the city - the service is impeccable, and the food is simple, but perfect. I am looking forward to my next visit!

（由 Google 翻译）我是旅行社。想分享我在这家酒店与员工和运营部门的愉快经历。酒店里有几位员工竭尽全力，为顾客打造了完美的住宿体验！他们非常热情友好，非常专业，如果漏掉了他们的名字，我提前致歉！酒店员工很棒，散发着复古的魅力。房间略小，但酒店整体弥补了这一点。我很享受与以下人员的互动和协调，他们让整个过程尽可能顺利： Brittany Mimi Amanda Anna Stephanie 我想再次重申，这里的所有员工都非常棒！ （原文） Travel agent here. Wanted to share my pleasant experience with the staff and operations at this hotel. There were a handful of staff members that went out of their way and above and beyond to make the stay great for a client! Absolutely pleasant and professional and I apologize in advanced if I'm missing any names here! The staff is amazing and the hotel has an old school charm to it. The rooms are a little bit on the small side, but again, the hotel overall makes up for this. Loved interacting and coordinating with the following people who made the entire process as smooth as can be: Brittany Mimi Amanda Anna Stephanie I want to reiterate again though, the whole staff here are gems!

（由 Google 翻译）房间漂亮典雅。员工服务周到。地理位置优越，毗邻公园。我们非常喜欢我们的一居室套房（空间相当宽敞）和高级特大床房。在纽约来说，这酒店算是大型酒店了。地理位置优越，适合带孩子游览中央公园。唯一的缺点是8楼的景观，不太理想。我原本以为我们这个级别的房型可以住到更高的楼层，但结果错了。下次我们会打电话预订，仔细查看哪些楼层有我们这个级别的房型。 （原文） Beautiful, elegant rooms. Thoughtful staff. Great location next to the park. We enjoyed both our 1br suite (which was quite spacious) and the premium king room. Large hotels for NYC. Nice location for sightseeing in central park with a child. Only downside was the view from the 8th floor, it was underwhelming. I had thought our class of room would get us a higher floor but was mistaken. Next time we'll call to make the reservation and carefully check which floors are available for our room class.

（由 Google 翻译）卡莱尔瑰丽酒店位于纽约州纽约市东76街35号，邮编10021，是一家奢华的度假胜地，超出了我的预期。工作人员热情周到，确保您在抵达时感受到热情的欢迎。客房设计融合了经典优雅与现代奢华，为您带来舒适的住宿体验。早餐很棒，橙汁也是鲜榨的。客人可以在高档餐厅、历史悠久的咖啡厅和酒店酒吧放松身心。玛丽莲·梦露、约翰·F·肯尼迪、伊丽莎白·泰勒、迈克尔·杰克逊和戴安娜王妃等传奇人物都曾入住这家标志性酒店，这更增添了它的魅力。我给卡莱尔瑰丽酒店打4.8星（满分5星），推荐给那些想在曼哈顿体验奢华历史的客人。每晚价格约为676美元起，值得您挥霍一番，享受一次难忘的住宿体验。酒店也有一些缺点，比如浴室较小，我的淋浴间漏水，不过在我朋友的房间里，一切都很好。有些房间确实存在一些问题，但总体来说，这是一次非常棒的体验 （原文） The Carlyle, A Rosewood Hotel, located at 35 East 76th Street, New York, NY 10021, is a luxurious retreat that exceeded my expectations. The staff is friendly and attentive, ensuring a warm welcome upon arrival. Rooms are designed with classic elegance and modern luxury, providing a comfortable stay.Breakfast was great, and the orange juice was freshly squeezed Guests can enjoy the upscale restaurant, storied cafe, and hotel bar, perfect for relaxation. This iconic hotel has been visited by legends like Marilyn Monroe, John F. Kennedy, Elizabeth Taylor,Micheal Jackson and Princess Diana, adding to its allure. I'd rate The Carlyle 4.8 out of 5 stars, recommending it to those seeking a luxurious, historic experience in Manhattan. Prices start around $676 per night, worth the splurge for an unforgettable stay. There are a few cons, bathroom was small, and I had a leaky shower, but in my friend's room, everything was everything was great. So some rooms have some problems, overall, IT WAS AN AMAZING EXPERIENCE

（由 Google 翻译）夜里，我向前台要了一个额外的枕头，因为我妻子怀孕了。结果花了将近一个小时，打了三次电话才送到房间。一晚1600美元，这样的服务实在令人无法接受。他们也没有提供任何补偿。这钱花在别的地方真是太不值了。 （原文） During the night I asked for an extra pillow for my pregnant wife. It took almost an hour and 3 different calls to the front desk to get it up to my room. Not acceptable service for $1,600 a night. As a compensation they offered me nothing. Your money is best spent elsewhere.

（由 Google 翻译）我以前住过这里的套房，体验非常棒。这次住的是标准间，结果很失望。房间小得吓人，尤其是浴室，即使一个人也很难挪动。浴室简直堪比飞机上的盥洗室。这么小的房间不应该卖到每晚2000美元。如果你住在这里，千万不要低于套房的价位。 （原文） I have stayed in suites here in the past and had a fabulous experience. I stayed in a standard room this time and was disappointed. The room is so shockingly small, especially the bathroom, that it’s difficult to maneuver yourself even as one person. The bathroom is comparable to an airplane lavatory. Rooms this small should not be sold for $2k/night. If you stay here, don’t do any less than a suite.

（由 Google 翻译）我是瑰丽酒店的忠实拥趸，它是我在全球范围内最喜欢的酒店品牌之一。我曾在许多不同国家的瑰丽酒店入住过。我一直很欣赏这个品牌在服务和体验方面始终如一的高水准。然而，这家美丽而历史悠久的酒店却是个例外。服务充其量只能算一般，实际上远低于平均水平。这次体验非常令人失望，说实话，它已经让我对整个瑰丽酒店品牌的热情大打折扣。 （原文） I am a Rosewood enthusiast. It’s one of my preferred brands worldwide. I’ve stayed at many Rosewood properties in many different counties. I always admired the consistency of the brand in regards to service and experience. Unfortunately, this beautiful, historic property may be the carve out. The service is mediocre at best but truthfully falls far below. Very disappointing experience and honestly, it’s changed my enthusiasm on the brand as a whole.

（由 Google 翻译）根本谈不上五星级的体验。下雨天没有雨伞，进房间时地板上有螺丝钉，早餐时我的杯子上沾了口红，没有清洁健身器材的湿巾。这家酒店毫无亮点可言。地理位置不错，酒吧的Bruce很棒，但考虑到价格，真是令人失望。 （原文） Not even close to a 5 star experience. No umbrellas available when it rained, screws on the floor when we entered our room, lip stick on my glass for breakfast, no wipes to clean gym equipment. Zero things to make the hotel feel like it stands out. Cool localization and Bruce at the bar was great but incredibly disappointing for the price.

（由 Google 翻译）我基本上每个月都会去纽约出差，而且我之前一直很喜欢一家酒店（也是五星级的经典酒店）……那是在我这周入住克罗斯比酒店之前。酒店的一切都棒极了。 大多数酒店通常都会有一些地方不太完美，但也不是什么大问题，所以你可以忽略它（比如客房服务不太满意之类的），但克罗斯比酒店却不是这样。 客房服务菜单和服务本身都非常棒，从摆盘（我特别喜欢他们的瓷器图案，银色的钟形罩更是出类拔萃）到食物本身都令人惊艳。食物新鲜美味，而且送达迅速。客房服务团队堪称完美。从办理入住到为您开门进出，整个团队都非常棒。 房间感觉就像在家一样。温馨舒适，装饰得完美无缺。淋浴水压惊人，即使是一些小细节（例如加热毛巾架）也让它显得格外出色。衣橱里的储物空间（包括很棒的搁架）加上房间里的梳妆台，让整理行李变得轻松便捷。 当我在附近某个特定场所参加活动时，我肯定找到了我新的首选酒店。即使它位于市区的另一边，也可能会选择它，因为额外的通勤时间也值得。我也很期待尝试他们在其他城市的其他酒店。 我也很喜欢他们现在还有玻璃瓶装健怡可乐😉，就是这些小细节。 （原文） I’m in NYC mostly monthly for work and I’ve had a favorite hotel for a while (that is also 5 stars and a classic)…. That was before I stayed at The Crosby Hotel this week. Everything was phenomenal. At most hotels, there is usually something that isn’t 100%, but not a big deal so you just ignore it (like less favorite room service or something), this is not the case with The Crosby. The room service menu and service itself is AMAZING, from the presentation (I’m obsessed with their China pattern and the silver cloches are even above the norm) to the food itself. It’s genuinely fresh, delicious food and arrive swiftly. The housekeeping team is perfection. The overall team, from check in to just those holding the door for you as you enter or depart, all phenomenal. The room feels as if you are at home. It’s cozy, comfortable, and decorated to perfection. The shower pressure is amazing, but even the small details (heated towel rack) put it above the others. The storage in the closet (which includes great shelving) + the actual dressers in the room make unpacking an ease. I’ve definitely found my new preferred hotel when I have events at a particular venue close by. Possibly even if it’s across town, as it would be worth the extra commute. I’m excited to try their other properties in other cities as well. I also love that they still have glass bottle diet cokes 😉 it’s the little things.

（由 Google 翻译）一如既往，这绝对是纽约最时尚、最温馨的酒店之一……每次离开都让人难过！ 大堂、前台、克罗斯比酒吧和客房服务人员的热情接待，以及员工的一致好评……一切都令人感到无比舒适。 （原文） As always, this has to be one of the most stylish and welcoming hotels in NYC….always sad when the stay has to end ! Such consistency in staffing and warm welcomes from Lobby, Reception, Crosby Bar and Room staff…. nothing is too much

（由 Google 翻译）2025年纽约最佳酒店。看起来像全新的一样。员工非常棒，特别是前台的Chris。房间崭新、干净又舒适。床单超级柔软。酒店各处都装饰着精美的艺术品。做得好！ （原文） Best 2025 hotel in nyc. Looks brand new. The staff were amazin, specially Chris from Reception. Rooms are new clean and cozy. Super Soft bed sheets. Very nice art all around the property. Well done!

（由 Google 翻译）酒店环境优美，房间舒适，餐厅也很棒。酒店位于苏荷区中心地带，酒店外就有很多餐饮、购物和休闲场所。 （原文） Beautiful hotel with comfy rooms and a fabulous restaurant. Located in the middle of SoHo where you have plenty of places to dine, shop and hangout right outside the hotel.

（由 Google 翻译）这篇评论是写给露台餐厅员工的。我从阿根廷来这里庆祝周年纪念日，结果员工粗鲁无礼、不专业，彻底毁了这次用餐体验。小心，相信我，还是去别的地方吧。 （原文） This review is for the patio restaurant staff. Visiting from Argentina celebrating anniversary, ruined experience due to very rude, disrespectful and unprofessional staff. Beware, take your money elsewhere, trust me.

（由 Google 翻译）纽约我最喜欢的舒适之地！每一处装饰都很特别，充满魅力。这里真的像个梦幻的地方！ （原文） My favorite cozy spot in New York!every piece of the decor is special and full of charm. It truly feels like a dream place!

这是一个不错的酒店，还有bar，周末老外聚集的地方。很热闹，楼下堵车，不好叫车。去机场等长途路程做好时间安排。

（由 Google 翻译）酒店装修精美，大堂气派，员工热情友好。我们在舒适的公共区域待了很久。房间很漂亮，但由于大楼里的电路维修，浴缸里的水颜色有点奇怪，我们没法用。不过前台帮我们解决了！不过，床不太舒服，枕头也需要好好升级一下！如果你想住在下东区，酒店位置不错。隔壁就是Katz Deli和Russ & Daughters，或者Clinton St. Bakery，除了酒店的Dirty French早餐外，这里也是不错的选择。附近还有CVS药店和地铁，非常方便。总的来说，我们住得很愉快，但感觉价格有点高，设施略显不足。 （原文） A beautifully decorated hotel with a great lobby and friendly staff. We spent lots of time hanging out in the cozy common space. Our room was lovely however we were unable to use the bathtub due to some electrical work in the building causing the water to turn a weird color. The front desk accommodated us for that, though! I would also say that the beds aren’t very comfortable unfortunately. The pillows need some serious upgrades! The location was nice if you’re looking to stay in the Lower East Side. Right next door to Katz Deli and Russ & Daughters, or Clinton St. Bakery, another great breakfast choice aside from Dirty French at the hotel. There’s also a CVS and subway access nearby which is convenient. Overall enjoyed our stay but felt like for the price we paid there was a bit lacking.

（由 Google 翻译）我与卢德洛酒店合作安排了20人的预订，他们的团队反应迅速、沟通清晰，并且对每个细节都考虑周全。从始至终沟通顺畅，整个过程轻松无忧。我们团队非常喜欢酒店的地理位置——步行即可到达各个景点，充满活力，完美契合我们的行程安排——而且每个人都对自己的房间赞不绝口。房间时尚舒适，正是我们结束一天行程后所需要的。总而言之，这是一次轻松愉快的合作，也是我们团队一次非常棒的入住体验。 （原文） I worked with The Ludlow to coordinate a 20-person reservation, and their team was prompt, clear, and on top of every detail. Communication was smooth from start to finish, which made the whole process painless. Our group loved the location—walkable, lively, and perfect for our itinerary—and everyone was genuinely impressed with their rooms. Stylish, comfortable, and exactly what you want after a long day. Overall, an easy partnership and a great stay for the team.

（由 Google 翻译）这家设计感十足的酒店客房风格现代，略带工业风。地理位置优越，方便前往周边酒吧和餐厅林立的热闹街区。部分客房还能欣赏到美丽的城市屋顶景观。 （原文） Design-focused hotel with rooms that feel modern and slightly industrial. Very convenient for exploring the lively neighborhood full of bars and restaurants. Some rooms offer a nice view over the city rooftops.

（由 Google 翻译）每晚800美元，我期待的是精品时尚，而不是酒店房间里的俄罗斯方块游戏！我们入住的第一个房间床尾和墙壁之间只有两英尺的空间——几乎走不动，而且在地板上根本打不开行李箱。我们不得不升级到转角房，房间也只是稍微大一点。“大”房间里有两把小椅子，而不是双人沙发，所以我们有足够的空间放行李箱并打开它。 位置还行，但没有我们预期的那么好。可惜的是，我们刚刚以同样的价格入住了中央公园一号酒店，相比之下，一号酒店就逊色多了。一号酒店的一切——房间大小、位置、舒适度、设计、维护、服务和整体质量——都比一号酒店好得多。 在拉德洛酒店，床还不错，但绝对不舒服，装修有磨损（墙纸多处剥落），电梯慢得令人难以忍受。大堂和公共区域绝对比房间更上镜，房间感觉又老旧又拥挤。 以这个价位，纽约有很多更好的选择。我们不会再住这里了。 （原文） For $800 a night, I expected boutique chic, not a game of hotel-room Tetris! The first room we were given had barely two feet of space between the end of the bed and the wall - you could barely walk and no way you could open a suitcase on the floor. We had to upgrade to a corner room, which was only slightly larger. "Larger" room had 2 compact chairs instead of 2 seater sofa so we had space to lay down suitcase and open it. The location was fine, but not as great as we expected. Unfortunately, we had just stayed at 1 Hotel by Central Park for the same nightly rate, and the comparison wasn’t flattering. At 1 Hotel, everything - the room size, location, comfort, design, upkeep, service, and overall quality was far better. At the Ludlow, the bed was not terrible but definitely not comfy, finishes showed wear and tear (wallpaper peeling in multiple spots), and the elevators were painfully slow. The lobby and common areas are definitely more photogenic than the actual rooms, which felt tired and cramped. For this price point, there are much better options in NYC. We wouldn’t stay here again.

（由 Google 翻译）我们纽约之行的新宠酒店！入住的是带露台的大床房，简直太棒了！从大堂酒吧到服务，再到室内设计，我们都度过了非常美好的时光。我已经迫不及待想再次入住！ （原文） Our new go-to NYC hotel! Stayed in a Queen room with a terrace and just WOW. We had the most wonderful time - from the lobby bar to the service and interior design. I can't wait to go back!

（由 Google 翻译）这家酒店真是赞不绝口。地理位置优越，服务一流，房间舒适，设施齐全。酒店附近有很多很棒的餐厅和酒吧，步行不远就能到达风格各异的商店、小意大利区和唐人街。 （原文） There are not enough good things to say about this hotel. The location is excellent. The service is first class. The rooms are comfortable and well appointed. It is situated close to great restaurants and bars and a short walk to an eclectic mix shops as well as little Italy and Chinatown.

海景不错…就是有点小贵！

（由 Google 翻译）酒店很漂亮，闻起来很香，地理位置也很好。它自然、有机的感觉，加上独特的香味，很吸引人。只是我觉得住宿条件略逊一筹。考虑到酒店本身的设施，它本来可以更豪华一些。酒店非常简洁，装饰简洁，极简主义风格。不过床很舒服。从我的房间可以看到远处的自由女神像。但从露台和泳池欣赏的景色更是令人着迷。在那里欣赏每一秒都值得！它就像一幅画。酒店地理位置优越，位于纽约最热门的地区之一。下楼就能找到酒吧、餐厅、披萨店、冰淇淋店、旅游线路……一切都很方便，方便你游览城市的各个角落。 （原文） It's beautiful, it smells good, it's well located. Its natural, organic feel, with its distinctive scent, is interesting. I just think the accommodations are a little below standard. It could be more luxurious given what the hotel has to offer. It's very simple, with simple decor, in a minimalist style. But the beds are comfortable. The view from my room was of the Statue of Liberty in the distance. But the view from the terrace and the pool is fascinating. It's worth every second spent admiring it from there! It looks like a painting. The location is sensational, in one of the hottest spots in NY. You go downstairs and find bars, restaurants, pizzerias, ice cream parlors, tours... everything is easy to get to for sightseeing around the city streets.

（由 Google 翻译）我们在布鲁克林桥一号酒店举办了婚礼，这次体验简直太棒了。从我们入住的那一刻起，工作人员就竭尽全力让我们感受到宾至如归的关怀。从令人惊叹的景色到房间内贴心的布置，每一个细节都让我们的入住体验难以忘怀。酒店的热情好客真是一流，整个团队都让我们的婚礼周末感觉格外特别。我们非常感谢他们，是他们让我们人生中如此重要的时刻更加难忘。 （原文） We stayed at 1 Hotel Brooklyn Bridge for our wedding, and the experience was nothing short of exceptional. From the moment we checked in, the staff went above and beyond to make us feel welcomed and cared for. Every detail — from the stunning views to the thoughtful touches in our room — made our stay unforgettable. The hospitality was truly top-tier, and the entire team made our wedding weekend feel extra special. We can’t thank them enough for making such an important moment in our lives even more memorable.

（由 Google 翻译）远离！越远越好！虽然我们房间的景色确实令人叹为观止，但优点也仅限于此。 从我们到达的那一刻起，体验就令人震惊。工作人员冷漠无情——没有热情，没有待客之道，只有漠不关心。走进房间几分钟后，我就踩到了玻璃。工作人员非但没有立即伸出援手或表示关心，反而完全没有采取任何行动。这给我们整个入住期间都留下了阴影。 我们要求提供夜床服务（也就是清洁玻璃），但根本没有提供。之后，工作人员还彻头彻尾地欺骗了我们餐厅的菜单——我们原本计划晚上可以享用所有菜单，结果却发现他们只提供有限的选择。水疗中心——我们选择这家酒店的原因之一——在我们入住期间完全关闭。没有提前通知，也没有提供其他选择，什么都没有。 周六晚上原本应该有一个屋顶派对，这是我们一直期待的亮点之一。那天晚上，他们突然决定关闭屋顶——天气非常好，所以没有正当理由。这只是又一次违背承诺，又一次令人失望。 泳池体验同样糟糕。每一份食物和饮料订单都搞砸了。我们花了好几个小时才拿到我们真正点的菜。感觉就像每个人都是第一天上班一样。一家豪华酒店怎么能有这么多训练有素的员工呢？ 退房时，我们与经理亚历克斯交谈，他多次承诺调整我们的账单并提供其他补偿，以纠正问题，并鼓励我们再给这家酒店一次机会。结果，他一个承诺都没兑现。尽管我们花了巨额费用——真是一笔巨款——但我们从未收到任何补偿，而这最终成为了我们经历过的最糟糕的酒店体验之一。 对于这家酒店的高价位，服务、诚信和基本安全标准应该是无可挑剔的。然而，我们得到的却是管理层的欺骗、疏忽和违背承诺。省点钱，还是订别的酒店吧。那里的景色根本不值得。 （原文） STAY AWAY! As far away as possible! While the view from our room was admittedly stunning, that's where the positives end entirely. From the moment we arrived, the experience was appalling. The staff was cold and unwelcoming—no warmth, no hospitality, just indifference. Within minutes of walking in to my room, I stepped on glass. Rather than rushing to help or showing any concern, the staff did absolutely nothing about it. This set the tone for our entire stay. We requested turndown service (i.e. to clean the glass), which was never provided. We were then outright lied to by staff about the restaurant's menu availability—we planned our evening around having access to the full menu, only to find out they'd serve only a limited selection. The spa, which was part of why we chose this hotel, was completely closed during our stay. No advance notice, no alternatives offered, nothing. Saturday night was supposed to feature a rooftop party, which was one of the highlights we'd been anticipating. They randomly decided to close the rooftop that evening—the weather was perfectly fine, so there was no legitimate reason. Just another promise broken and another disappointment. The pool experience was equally disastrous. Every single food and drink order was messed up. It took literal hours to finally get what we actually ordered. It genuinely felt like it was everyone's first day on the job. How does a luxury hotel operate with such a poorly trained staff? At checkout, we spoke with Alex, the manager, who made multiple promises about adjustments to our bill and other compensation to make things right and encourage us to give the hotel another chance. Not a single promise was kept. We never received any compensation whatsoever, despite spending an exorbitant amount—truly an arm and a leg—for what turned out to be one of the worst hotel experiences we've ever had. For the premium price point of this property, the service, honesty, and basic safety standards should be impeccable. Instead, we got dishonesty, negligence, and broken promises from management. Save your money and book literally anywhere else. The view simply isn't worth it.

（由 Google 翻译）这家自称“酒店”的酒店竟然如此不专业、麻木不仁、令人无法接受。2025年10月18日星期六，所有前台、安保人员和管理人员，尤其是“经理”梅赛德斯，毁掉了我这辈子最特别的夜晚之一。当时我刚订婚，几个小时后，晚上8点半左右，在花了数千美元举办庆祝活动后，几位家人帮我和未婚夫把礼物送到了房间。不到10分钟，梅赛德斯就来到我们门口，声称有人“投诉噪音”，并说因为“其他客人花了很多钱才住在这里”，她需要打电话给保安，让我们离开。他们的一名员工把我们家一位70岁的老太太弄哭了，另一名员工非但没有表示同情，反而嘲笑她哭泣。片刻之后，他们毫无理由地强迫我们所有人立即离开，否则就要报警。我们多次要求与总经理谈话，但他们拒绝与我们谈话，也拒绝出示任何监控录像来证明他们声称发生过但实际上从未发生过的事情。 那天晚上他们表现出的不尊重和缺乏同情心简直令人难以置信。工作人员让我们感到羞辱，完全被忽视了，仿佛我们花的钱和我们来这里的目的根本不重要。这家酒店显然只关心少数客人，对真正的热情好客一无所知。我永远不会向任何人推荐这个地方，尤其是在庆祝重要事情的时候。真可耻！ （原文） Completely unprofessional, insensitive and unacceptable behavior from a place that calls itself a “hospitality” business. ALL of the front desk, security employees & management that worked Saturday Oct 18, 2025 especially “manager” Mercedes, ruined what was supposed to be one of the most special nights of my life. I had just gotten engaged and only a few hours later around 8:30 PM, after spending thousands on a celebration, a few family members helped my fiancé and I bring gifts up to our room. Not even 10 minutes later, Mercedes came to our door claiming there was a “noise complaint” and said that because “other guests paid a lot of money to be here” she needed to call security and have us removed. One of their employees made a 70 year old woman in our family cry, and instead of showing any empathy, another employee LAUGHED at her for crying. Moments later, they forced all of us to vacate immediately or they would call the police, for absolutely no valid reason. We asked to speak to the general manager several times and refused to come speak with us and would not show any security footage for things they were claiming happened that NEVER did. The disrespect and lack of compassion shown that night was unreal. The staff made us feel humiliated and completely dismissed as if the money we spent and the reason we were there didn’t matter at all. This hotel clearly only cares about select guests and has zero understanding of what true hospitality means. I would NEVER recommend this place to anyone especially if you’re celebrating something important. Shame on you all.

（由 Google 翻译）屋顶视野开阔，氛围也很棒。食物新鲜美味，但饮品一般，价格也偏高。服务一流，DJ从6点开始就营造出热闹的派对氛围。这里很有趣，尤其适合那些追求美景和活力的客人。 （原文） The rooftop has stunning views and a great atmosphere. The food was fresh and delicious, though drinks were average and overpriced. Service was excellent, and the DJ starting at 6 sets a lively party vibe. It’s a fun spot, especially for those who come for the view and energy.

（由 Google 翻译）入住布鲁克林桥一号酒店，仿佛置身梦境，它无疑是纽约最令人惊艳的酒店之一。酒店设计以纯粹的美学理念为目标，融合了自然的纹理、朴实的色调，以及令人流连忘返的布鲁克林大桥和曼哈顿天际线的标志性景观。 从阳台上享用日出咖啡，到屋顶泳池边享用日落鸡尾酒，这里的每一刻都如同电影般震撼。酒店的氛围融合了生态奢华与都市灵魂的宁静、高雅和轻松惬意。 酒店员工的精心设计，让入住体验充满个性化和温馨，每个细节都经过精心雕琢，每个角落都值得拍照留念。如果您正在纽约旅行，想要体验宁静、时尚与天际线魅力的完美融合……这里就是您的理想之选。 （原文） Staying at 1 Hotel Brooklyn Bridge felt like a dream easily one of the most stunning hotels in NYC. The design is pure aesthetic goals nature inspired textures, earthy tones, and that signature view of the Brooklyn Bridge and Manhattan skyline that literally never gets old. From sunrise coffee on the balcony to sunset cocktails on the rooftop pool, every moment here felt cinematic. The vibe is eco luxury meets city soul calm, elevated, and effortlessly cool. The staff made the experience feel so personal and warm every detail was intentional, every corner was photo-worthy. If you’re visiting New York and want the perfect mix of peace, style, and skyline magic… this is the spot

我很惊讶的看到房间竟然这么大－是个17楼转角处的巨大房间，能看见第五大道和W36th街，还能看到帝国大厦的景色。房间里有个黑木材质的步入式衣橱，非常明亮、宽敞的浴室，淋浴室和浴缸都有。这应该有所有你住酒店会需要的东西（当然 ，这是曼哈顿的中心）。酒店赠送了免费的无线网络（在美国这可不是常有的事）。

第五大道的每个专卖店都非常好看，特别现在快感恩节快到了，一切都非常喜欢

不值得 态度不好

服务生特好

（由 Google 翻译）无论商务还是私人，每次来这里，我都乐在其中！从抵达的那一刻起，服务就温暖、周到、专业，每位员工都竭尽全力让我感到宾至如归。房间宽敞明亮，设计精美，可欣赏壮丽的城市景观，营造出真正的奢华体验。对细节的关注、清洁度和舒适度都超出了所有人的预期。酒店地理位置优越，位于曼哈顿中心地带，方便您轻松探索这座城市。我强烈推荐朗廷酒店！ （原文） I always enjoy my stay here any time I’m in town whether for business or personal! From the moment I arrive, the service is warm, attentive, and professional, every staff member goes out of their way to make me feel welcome. The rooms are spacious, beautifully designed, and offer breathtaking views of the city, creating a true luxury experience. The attention to detail, cleanliness, and comfort exceeded all expectations. The location is also perfect, right in the heart of Manhattan, making it easy to explore the city if that’s what you’re after. I highly recommend The Langham!

（由 Google 翻译）我们度过了一段美好的时光！员工们热情友好，细致周到的服务让我们倍感温暖。入住手续办理得非常顺利，虽然我们提前到达，但房间已经准备好了——长途旅行后能有这样的惊喜真是太棒了。Na 在我们离开时尤其热情周到，他帮我们寄存了行李，安排了机场接送，甚至在我们之后回来时还记得我们。非常感谢 Abbu 和 Na，让我们的住宿体验如此难忘！ （原文） We had a wonderful stay! The staff was lovely and the attention to detail was really appreciated. Check-in was smooth, and even though we arrived early, our room was ready - such a nice surprise after a long trip. Na was especially helpful at departure, he stored our luggage, arranged our airport transfer and even remembered us when we came back later. Thank you to Abbu and Na for making our stay so special!

（由 Google 翻译）朗廷酒店难忘住宿体验——完美顶层套房！ 从抵达朗廷酒店的那一刻起，我们就被优雅温馨的氛围所深深吸引。我们入住的顶层套房，其设计令人叹为观止——宽敞明亮，设计精美，更可饱览令人叹为观止的城市天际线景观。每个细节都经过精心设计，力求打造奢华舒适的入住体验。 整个酒店氛围宁静而精致，是完美的都市度假胜地。但真正提升我们入住体验的是卓越的服务。特别感谢前台的Justin——他的专业精神、友善态度以及对细节的关注，让我们感受到由衷的欢迎和关怀。他竭尽全力，确保我们的入住体验完美无瑕，令人难忘。 无论您是商务出差还是休闲度假，朗廷酒店都能为您带来非凡体验。我们迫不及待地想再次光临！ （原文） An Unforgettable Stay at The Langham – Penthouse Perfection! From the moment we arrived at The Langham, we were swept into a world of elegance and warmth. We stayed in the penthouse suite, and it was nothing short of spectacular—spacious, impeccably designed, and offering breathtaking views of the city skyline. Every detail was thoughtfully curated to create a luxurious yet comfortable experience. The atmosphere throughout the hotel was serene and sophisticated, making it the perfect urban retreat. But what truly elevated our stay was the exceptional service. A special shoutout to Justin at the front desk—his professionalism, kindness, and attention to detail made us feel genuinely welcomed and cared for. He went above and beyond to ensure our experience was seamless and memorable. Whether you're visiting for business or pleasure, The Langham delivers an extraordinary experience. We can't wait to return!

酒店位置很好，旁边就是个公园。我一共住了9个晚上，退房发现每天有收35刀的destination fee， 一共315块再加税！居然没有人在check in的时候告诉我，这个费用是可以在酒店消费或者享受洗衣服务的…白白浪费了😅

住在大钟的后面，我就是钟楼怪人啦^_^

设计新颖

（由 Google 翻译）我和妈妈出于好奇参观了纽约艾迪逊酒店，酒店的热情好客给我们留下了深刻的印象。前台团队热情友好，专业敬业——特别感谢Eli和宾客关系经理Sam，他们热情地带我们参观了酒店！ 在大堂酒吧，Kim的服务非常棒。她根据我们的喜好量身定制的推荐，让这次体验更加愉快。 即使没有在酒店过夜，我们也可以看出，酒店的员工们是酒店的宝贵财富，营造了令人难忘的氛围。 （原文） My mum and I visited The New York EDITION out of curiosity and both got very impressed by the hospitality. The front desk team was welcoming and professional — a special thanks to Eli and Sam, the Guest Relations Manager, who kindly took the time to show us around! At the Lobby Bar, Kim was wonderful. Her recommendations, tailored to our taste, made the experience even more enjoyable. Even without staying overnight, it’s clear the staff are a great asset to the hotel and create a truly memorable atmosphere.

（由 Google 翻译）熨斗区的Edition酒店就像我的家外之家。前台工作人员非常友好热情。尤其是Andrea Lumba，她待我特别好。她总是会询问我的行程、我的家人以及入住期间她能为我做些什么。她的热情好客无与伦比——在我的所有旅行中，我从未体验过如此真诚的服务，她竭尽全力满足宾客的需求，甚至在可能的情况下超越宾客的需求。作为您抵达时见到的第一个人，她立即就为您营造了宾至如归的氛围。我非常感激她，也非常感激她。 （原文） The Edition Hotel in the Flatiron District is my home away from home. The front desk staff is so friendly and kind. I am especially treated so well by Andrea Lumba. She always inquires about my trip, my family and what she can do for me during my stay. Her kindness is exceptional - in all my travels I have never experienced such sincerity in wanting to make sure as a guest that your needs are met and when possible, exceeded. She sets the tone right away as the first person you see upon arrival. I appreciate that so much, and appreciate her so much.

（由 Google 翻译）在艾迪逊酒店度过了一个美好的夜晚，度过了一个短暂的城市约会之夜！从办理入住时前台的热情接待，到大堂酒吧的优质服务和饮品/小吃，我们惊喜地发现，我们的住宿体验如此愉快。房间也很漂亮——宽敞而优雅。每个人都非常友好、优雅、热情。我们期待再次光临！ （原文） Had a wonderful stay at The Edition for a quick little city date night! From the warm welcome at the front desk during check in, to the excellent service and drinks/small bites at the lobby bar. We were pleasantly surprised by how much we enjoyed our stay. The room was beautiful too- spacious and elegant. Everyone was very friendly, refined and welcoming. We look forward to coming back!

（由 Google 翻译）十月初在这里住了一周。 高级房大概200平方英尺（？）。不算很大，但足够宽敞，走动起来不会觉得拥挤。卧室面积适中。房间朝东，所以能晒到一些早晨的阳光（虽然十月日出得晚）。 客房服务很到位，满足了我对万豪这个价位酒店的期望：房间整理干净，把我用过的衣服叠得整整齐齐，浴室里的洗漱用品也整理好了，还留了一张便条，还加满了水。 可惜的是，噪音让我的入住体验大打折扣。那天是哥伦布日长周末，我感觉周末来聚会的客人比平时多得多。我自己周末也出去了，但周一和周二晚上，我隔壁的房间都熬夜到很晚。从楼层布局来看，你能听到每扇门关在地板上的声音（而且门很重），以及走廊里人们的谈话声。我不得不整晚在手机上开白噪音。这确实有点用，但还是能听到偶尔的关门声。工作人员很理解，说会留意，还主动提出帮我搬家。我没有接受他们的建议，因为那一周我比较忙，没时间收拾所有东西搬家。总而言之，服务还是有的，但要注意噪音，由于楼层布局和门的原因，噪音可能会很大。 （原文） Stayed here for a week in early October. The Superior Room is maybe 200sqf (?). Not huge but large enough to move around in without feeling cramped. It’s a small/medium sized bedroom. I had a view of the east so I got some morning sun (though the sun rises later in October). Housekeeping was on point and delivered what I expect at this price point from Marriott: tidied the room, folded my used clothes into a neat pile, tidied up my toiletries in the bathroom, left a personal note and topped up the water. Unfortunately, my stay was let down by the noise. It was Columbus Day Long Weekend and I got the impression there was a lot more weekend visitors than usual, who were there to party. I was out on the weekend myself but on Monday and Tuesday nights, the rooms next to mine were up till late. By the layout of the floors, you can hear every door slam on the floor (and the doors are heavy) and people talking in the hallway. I had to resort to putting on white noise on my phone all night. It helped but you could still hear the occasional door slam. Staff were understanding and said they’d keep an eye out, as well as offered to move me. I didn’t take them up on it as it was a busy week for me and I didn’t have time to pack up all my stuff to move. So all up, service is there but watch out for the noise, which can be loud due to the floor layout and doors.

你会喜欢在这家旅馆住的

（由 Google 翻译）我和丈夫、女儿最近在市中心的四季酒店住了一晚，庆祝父亲节。从预订的那一刻起，酒店的服务就令人赞叹不已。他们积极响应各种需求，并竭尽全力确保一切准备就绪，让我们安心入住。 抵达后，他们为女儿准备了精美的礼物，让我们倍感宾至如归。我们入住的套房宽敞舒适，设计精美，令人倍感温馨。他们还送来了香槟、饼干和纸杯蛋糕，让我们尽情庆祝父亲节。 感谢全体员工，让我们拥有如此难忘的入住体验。正是他们的热情好客和对细节的关注，让我们选择四季酒店。 （原文） My husband, daughter and I recently stayed at the Four Seasons downtown for one night to celebrate Father’s Day. From the moment we made the reservation, the service from the hotel was amazing. They were responsive to requests and went above and beyond to make sure everything was ready for our stay. Upon our arrival they had goodies for our daughter and made us feel so welcome and at home. The suite we stayed in was spacious, thoughtfully designed, and comfortable. They sent us champagne, cookies, and cupcakes help us celebrate the occasion. Thank you to the entire staff for making our stay so memorable. The hospitality and attention to detail are exactly why we choose the Four Seasons.

（由 Google 翻译）我们对市中心的四季酒店非常失望。每晚1500美元，问题太多，我们不想再来了。走进酒店大堂，你会发现它设计得五花八门。每家四季酒店看起来都千篇一律，毫无特色。 我们也觉得食物和服务很差。我们叫了客房服务——两杯咖啡和混合浆果——89美元。浆果没有味道，有些还发霉了。之后我们去餐厅吃早餐，被告知餐厅已经客满，不得不等了20分钟才有座位，这完全不能接受。他们人手非常短缺，我们点餐花了很长时间。我们隔壁桌的人甚至找不到服务员结账。 总而言之，这是一次令人失望的住宿体验，糟糕的服务和食物，陈旧的房间（墙壁上有划痕，墙纸剥落等等） （原文） We were very disappointed with the Four Seasons Hotel Downtown. For $1,500 per night, there were far too many problems to ever come back. You walk into a small lobby whose design could be anywhere. Every Four Seasons city hotel looks exactly the same, devoid of any character. We also found the food and service to be bad. We order room service - 2 coffees and mixed berries - for $89. The berries were tasteless and some had mold on them. We then went to the restaurant for breakfast and were told it was at capacity and had to wait 20 min to be seated, which is totally unacceptable. They were very short staffed and it took us far too long to order. The table next to us couldn’t even find a server to request the bill. All in all, it was a disappointing stay with bad service and food and tired rooms (knicks on the walls, peeling wallpaper etc.)

（由 Google 翻译）刚回家。我们在四季酒店的住宿体验总体来说堪称五星级。他们非常热情周到，让我们在下午3点之前就办理了入住。由于我们的交通计划延误，他们还批准了我们延迟退房的请求。我们很喜欢这种新的科技沟通方式。入住前几天会提前发送短信。而且，短信平台上的持续沟通确保了有效沟通，避免了压力。此外，房间里可以使用平板电脑，这对沟通来说也是额外的福利。希望四季酒店能够考虑为每间客房提供一些额外的福利。在我看来，房车才是真正的奢华体验，或者说是锦上添花，让一家豪华酒店脱颖而出。不知道四季酒店能否推出一个分级计划来提供给客人。客房服务价格非常昂贵，至少比一般价格高出10到12美元，尽管食物质量不错。水疗服务的价格有点贵。我们不得不选择酒店外的水疗服务，因为按摩的价格有点太贵了。房间一尘不染，浴缸也很棒！！！！如果FS以后能考虑换成中等硬度的泡沫床垫，身体会感觉更好。总的来说，我们的住宿体验很愉快，感谢你们为我们的周年纪念日提供的便利设施🙏 （原文） Just returned home. Our stay at the Four Seasons overall was 5 stars. Very accommodating in checking us in earlier than 3pm. And granting our request for late checkout as our transportation plans were delayed. We love the new tech way of communicating. Advance text message a few days prior to check in. And the ongoing communication on text platform assures effective communication without stress. Also use of the tablet in the room is an additional bonus for communicating. Hopefully, Four Seasons will consider the perks the company use to offer for the “cost” per room. The house car in my opinion is truly the luxury feel or the cherry on top that sets a luxury hotel apart compared to others . Not sure if FS can pitch a tier plan to offer to their guests . Room service is extremely pricey at least $10-$12 more than the norm although good quality food.. The Spa prices are a bit pricey. We had to opt for spa services off property because it was a little too pricey for a massage. The rooms are spotless, the soaking tub is amazing!!!! If FS would consider medium firm Foam Mattresses for the future, makes the body feel better. Overall our stay was pleasant and we thank you for our anniversary amenity 🙏

（由 Google 翻译）我去过波士顿、西雅图、达拉斯和休斯顿等地的四季酒店，非常喜欢这家。我在这里住过几次，迫不及待地想再来。房间干净整洁，有水，员工乐于助人。出差时住在这里很棒，而且离我最喜欢的熟食店Katz很近。 （原文） I’ve been to many four seasons including Boston, Seattle, Dallas & Houston locations and absolutely love this one. Have stayed here a few times and can’t wait to come back. Can always count on the rooms being clean, water available and staff willing to help. Great place to stay when I’m there for work and it’s close to my favorite deli, Katz.

（由 Google 翻译）就我个人而言，这是我在纽约最喜欢的酒店——地理位置优越，步行即可到达许多景点，而且比大多数其他地方都安静得多。而且，毫无疑问，他们家的羊角面包是城里最好吃的！ （原文） Personally, my favorite hotel in NYC - perfectly located within walking distance of many attractions and noticeably calmer than most other places. And without a doubt, they have the best croissants in town!

（由 Google 翻译）这大概是我住过的最糟糕的四季酒店了。办理入住时，我发现房间里的杯子使用痕迹非常严重，完全不符合这家酒店的档次。酒店只提供了一杯免费咖啡，但这根本无法解决卫生问题，也无法让我放心房间是否彻底清洁过。更糟糕的是，我离开时，门童们明明答应帮忙，却只是站在那里袖手旁观，根本没有帮忙。这次入住体验令人极其失望，远远低于四季酒店应有的服务水准。 （原文） This is probably the worst Four Seasons experience I’ve ever had. When I checked in, I found that the cups in my room were used absolutely unacceptable for a hotel of this standard. All the hotel offered was a complimentary coffee, which doesn’t address the hygiene concern or reassure me that the room was properly cleaned. To make things worse, when I was leaving, the doormen just stood and watched instead of helping with the car, even after saying they would assist. Completely disappointing and far below the level of service expected from the Four Seasons.

（由 Google 翻译）上个月我们来这里庆祝结婚纪念日，这家优雅高档的酒店给我们留下了深刻的印象。行李员非常乐于助人，而且很务实。前台也非常友好热情，礼宾员也同样热情周到，还推荐了很棒的餐厅！房间非常干净整洁。早餐送餐服务真是亮点（价格略高，但物有所值）。地理位置绝佳！我们期待再次光临！ （原文） We went here for our wedding anniversary last month, and we were really impressed with this classy and upscale hotel. The bellman were very helpful and down-to-earth. The front desk was also very friendly and accommodating, and the same goes for the concierge who gave great restaurant recommendations! The rooms were really nice and clean. The breakfast room service really stole the show (a bit on the pricey side but worth it). The location was perfect! We look forward to coming back!

（由 Google 翻译）大约三周前，我去纽约的巴卡拉酒吧庆祝生日，说实话，那真是一次美妙的体验。✨ 这家酒吧美得令人窒息——灯光、水晶、氛围——从踏入酒吧的那一刻起，就感觉与众不同。鸡尾酒也棒极了（美得让人舍不得喝！），所有员工都热情周到，让我感觉自己真正受到了重视。 这不仅仅是一次普通的聚会——而是一次难忘的体验。优雅、舒适、令人难忘。我已经迫不及待地想再次光临了。💫 —— Marina F. （原文） I came to Baccarat Bar in New York about three weeks ago to celebrate my birthday, and honestly, it was magical. ✨ The place is absolutely stunning — the light, the crystal, the atmosphere — it just feels special the moment you walk in. The cocktails were incredible (almost too pretty to drink!) and everyone on the staff was kind, attentive, and made me feel genuinely celebrated. It wasn’t just another night out — it felt like an experience. Elegant, cozy, and unforgettable. I can’t wait to come back. 💫 — Marina F.

（由 Google 翻译）巴卡拉酒店的餐厅服务实在是无与伦比。从热情的迎宾到周到的餐桌服务，每一次互动都体现了高度的专业精神和周到的服务。员工彬彬有礼、知识渊博，让我们在整个用餐过程中感受到了真诚的关怀。 （原文） The restaurant service at Baccarat Hotel is truly exceptional. From the warm welcome to the seamless table service, every interaction reflected a high level of professionalism and attentiveness. Staff were courteous, knowledgeable, and made us feel genuinely cared for throughout the experience.

（由 Google 翻译）走进这家名为“Grand Salon”的餐厅，体验之后才发现它与“豪华”二字完全不符。我刚进门，一位女服务员就盯着我的运动鞋看，这感觉很奇怪，完全没必要。顺便一提，我看到一位白人男士穿着正规的运动鞋，戴着棒球帽走了进来，不过我想这应该可以接受吧。餐厅的氛围和食物一样，平淡无奇，毫无特色。 我数了数，餐厅里有三桌亚洲客人，他们都坐在餐厅的另一侧，离窗户最远，光线昏暗。然而，我注意到白人顾客都舒舒服服地坐在靠窗的前面，那里光线明亮，一进门就能看到他们。这难道是巧合吗？ （原文） Walked into the Grand Salon and after my experience I realize how opposite of grand this business is. First thing one of the female staff did was look at my sneakers when I entered. It was odd and unnecessary. By the way, I saw a white man walk in with legit running sneakers and a baseball cap but I surmise that’s acceptable. Atmosphere was generic and bland like the food. I counted three parties of Asians present and they all were seated on the other side of the restaurant, which was farthest from the windows and dim. However, I noticed the white patrons were comfortably seated at the front and on the side of the windows, where it’s well lit and bright and the first people you see when you walk into the restaurant. Coincidence?

（由 Google 翻译）糟糕的客户服务。我错误地订错了日期，即使我买了旅行保险，酒店也拒绝退款或修改我的预订。他们根本不想帮忙，只是躲在自己的政策后面。绝对不是一个对顾客友好的酒店。预订前一定要小心。 （原文） Terrible customer service. I booked the wrong date by mistake and even had travel insurance, but the hotel refused to refund or modify my reservation. They didn’t try to help at all and just hid behind their policy. Definitely not a customer-friendly place. Be very careful before booking here.

（由 Google 翻译）我们周年纪念之旅的住宿和服务都堪称10/10。 特别感谢行李员Coco，他让我的体验难忘。Coco专业周到，竭尽全力确保我的住宿体验完美无瑕。从帮忙搬运行李到提供周到的建议，他的服务热情、个性化，而且非常出色。 （原文） 10/10 accommodations & service for our anniversary getaway A special shoutout to Bellman Coco, who made my experience truly memorable. Coco was professional, attentive, and went above and beyond to ensure my stay was seamless. From helping with luggage to providing thoughtful recommendations, his service was warm, personal, and outstanding.

（由 Google 翻译）首先我想说，Zoey，她太棒了，让我和我妻子的周年纪念周末成为难忘的回忆！这家酒店从始至终都提供周到的服务和沟通。我对他们所做的一切都感激不尽！我们每年至少会再来一次。我们很喜欢这里所有的设施，觉得这里的服务一流！ （原文） I want to start off by saying Zoey, did an awesome job making my wife and I’s anniversary weekend something to remember! From start to finish this hotel did a perfect job at accommodating and communicating. I can’t thank them enough for everything! We will be back at least once a year. We enjoyed all the amenities and think this place has top notch service!

（由 Google 翻译）我最近有幸入住华尔街酒店，这真是一次非凡的体验。从抵达的那一刻起，服务就温暖周到，令人由衷地感到宾至如归。客房设计精美，完美融合了舒适与优雅，酒店对细节的关注令人叹为观止。 酒店地理位置优越——位于金融区的中心地带，却又如同一处远离城市喧嚣的静谧之所。我接触到的每一位员工都专业且乐于助人，竭尽全力确保您拥有难忘的住宿体验。 无论您是商务出行还是休闲度假，华尔街酒店都是曼哈顿市中心的一颗璀璨明珠。我强烈推荐！ （原文） I recently had the pleasure of staying at The Wall Street Hotel and it was truly an exceptional experience. From the moment I arrived, the service was warm, attentive, and genuinely welcoming. The rooms are beautifully designed with a perfect blend of comfort and elegance, and the attention to detail throughout the property is remarkable. The location is ideal—right in the heart of the Financial District, yet the hotel feels like a peaceful retreat from the hustle of the city. Every staff member I interacted with was professional and helpful, going above and beyond to ensure a memorable stay. Whether you’re traveling for business or leisure, The Wall Street Hotel is a true gem in downtown Manhattan. I highly recommend it!

（由 Google 翻译）华尔街酒店绝对是顶级的。我住在城里，所以来这里度假很开心，之前完全没有预料到会有什么样的惊喜。酒店团队非常棒，热情好客，体验也非常棒。餐厅和酒吧的氛围非常棒，有各种美味的小吃、美味的鸡尾酒和绝佳的氛围。房间非常漂亮、豪华、宽敞。如果你来自城外，这家酒店交通便利，地铁线路方便，可以方便地带你游览城市，我强烈推荐。 （原文） The Wall Street Hotel is nothing short of top class. I visited for a fun stay-cation as I Live in the city and did not know what to expect. The team at the hotel is incredible and the hospitality and experience are wonderful. The restaurant and bar have a fantastic mix of light fair, great cocktails, and amazing atmosphere. The room was stunning, luxurious, and spacious. If you are from out of town, this hotel has easy access to subway lines that easily take you around the city and I couldn’t recommend more.

（由 Google 翻译）我们住得很愉快！特别感谢所有优秀的前台工作人员，他们热情好客。大堂的热苹果酒也很棒。我们的房间可以看到令人惊叹的海景。下次去纽约，我们一定会再次入住这里。 （原文） We had a wonderful stay! A special callout to all the wonderful front door staff, they were so warm and welcoming. Also the hot cider in the lobby was a nice treat. Our room had an incredible view of the water. We will definitely be staying here again on our next trip to NYC.

（由 Google 翻译）这家酒店堪称金融区的瑰宝。床超级舒服，浴室的地暖也棒极了。大堂旁的休息室有精彩的现场爵士乐表演，还有我喝过最好喝的马提尼酒之一。一定会再次入住。 （原文） This hotel is a gem in the Financial District. The bed was extremely comfortable and the heated bathroom floors were amazing. The lounge off of the lobby had great live jazz music and one of the best martinis I’ve ever had. Will definitely stay again.

（由 Google 翻译）我在纽约华尔街酒店度过了一段难忘的时光。酒店房间美极了——优雅舒适，设计精巧。珍珠楼酒廊很快就成了我在城里最爱的去处，那里供应的马提尼酒可能是曼哈顿最好喝的了。我遇到的每一位员工都热情周到，真心实意地关心我，让我的入住体验既亲切又温暖。这真是市中心一颗隐藏的宝石——我迫不及待地想再来。 （原文） I had an exceptional stay at The Wall Street Hotel in New York. The accommodations are absolutely beautiful — elegant, comfortable, and thoughtfully designed. The Lounge on Pearl quickly became my favorite spot in the city, serving what might be the best martini in Manhattan. Every associate I encountered was kind, attentive, and genuinely caring, making the experience feel personal and warm. A true hidden gem in the heart of downtown — I can’t wait to return.

（由 Google 翻译）第一次住在这里，但绝不会是最后一次。酒店员工非常友好，懂得如何待客！酒店非常干净，客房服务小姐总是在附近打扫房间。送到房间的酒店早餐还可以，8/10。但是，我点的肉桂卷可能是我吃过的最好吃的肉桂卷。非常温暖新鲜。顶楼的酒吧餐厅（Bar tontine Restaurant）不怎么样。我不会再去那里吃饭了，或许只是为了喝点东西，欣赏一下美景。也许我去的时间不对，但那里的秩序似乎不太好，而且服务也不是很好，他们花了很长时间才把餐具端上来。至于食物，我点了薯条和虾仁法士达。食物还可以，但不是最好吃的。酒店整体最好的体验是前台的工作人员会为你开门，他们非常友好和周到。他们太棒了！ （原文） First time staying here and won't be my last. The people that work there are very friendly and know how to treat the guests! It's very clean in there and the room service lady is always nearby cleaning the rooms. The breakfast from the hotel that got delivered to room was okay, 8/10. But, the cinnamon bun that I ordered was probably the best cinnamon bun I ever had. Very warm and fresh. The bar tontine restaurant on top floor was no good. I wouldn't go there to eat again, probably go there just to enjoy a drink and a nice view. Maybe I went at the wrong time but it just didn't seem too organized and not the best service with them taking forever just to bring out silverware. For food, I ordered fries and shrimp fajitas. The food was okay, not the best. The best overall experience of the hotel was the guys in the front opening the door for you and being very friendly and attentive. They were great!

（由 Google 翻译）我在纽约订婚了，我们住在华尔街酒店。酒店很棒，员工也很棒。房间每天都打扫得一尘不染，夜床服务也很棒。这家酒店非常优雅，却又温馨舒适。强烈推荐 （原文） I got engaged in NYC and we stayed at The Wall Street Hotel. Lovely hotel and fantastic staff. The rooms were spotlessly cleaned every day and the turn down service was a great touch. Very classy, yet cozy hotel. Highly recommend

（由 Google 翻译）这家美丽的酒店距中央公园仅几步之遥，几乎就在第五大道上。客房典雅，客房服务和早餐都无可挑剔。纽约市中心的卓越之选。套房面积宽敞，配备豪华浴室，舒适设施一应俱全。顶层豪华客房的早餐美味可口，Kit Kemp 设计的骨瓷餐具更是赏心悦目。我们有没有提到美味的食物？虽然外面大部分时间都太热，但能打开窗户真是令人倍感舒适。浴室非常棒（我们像往常一样，没有错过浴缸）。房间和酒店都和照片上一样华丽。工作人员非常乐于助人（他们非常热心，可惜我们忘记了其中一些人的名字）。床垫和睡眠体验都很棒。如果您想游览曼哈顿，这里地理位置绝佳。现代艺术博物馆、中央公园都近在咫尺。何不漫步前往大都会博物馆或古根海姆博物馆，步行约30-35分钟即可到达？在这家略微超出我们承受能力的豪华酒店里，我们立刻感到宾至如归，而且倍感舒适：轻松自在，但我们有值得庆祝的事情。如果我们再次有值得庆祝的事情，我们很乐意再来，喝那杯茶，太棒了☕ （原文） Beautiful hotel within walking distance of Central Park and almost on 5th Avenue. Elegant rooms, extraordinary room service and breakfast. A true excellence in the heart of New York. Excellent size of suites with luxurious bathrooms equipped with every comfort.the Deluxe Room on the top floors to the amazing breakfast and the bone China designed by Kit Kemp which made breakfast a feast for the eyes. Did we mention the delicious food? Even though it was too hot outside most of the times, it was pleasant to be able to open a window. The bathroom was excellent (we didn't miss a tub which we usually do). The room and hotel are as splendid as they look on the photos. Super helpful staff (so helpfull that it is a shame that we have forgotten some of their names). Wonderful mattress and sleep experience. The location is perfect if you want to visit... Manhattan. The MoMa, Central Park, all a stone throw away. Why not stroll to the Metropolitan Museum or the Guggenheim, about a 30-35 min walk away? We immediately felt at home, and also important: at ease, in this luxurious hotel which was a bit above our means but we had something to celebrate. If we have something to celebrate again we would love to return, for that tea, awesome ☕

（由 Google 翻译）惠特比酒店真是太棒了！我爱上了它色彩缤纷的内饰、温馨的氛围和一流的服务。每个角落都充满着独特的艺术气息。地理位置绝佳——靠近中央公园和一流的购物场所。早餐和下午茶真是太棒了。这是一次真正难忘的纽约之旅！ （原文） The Whitby Hotel is absolutely stunning! I loved the colorful interiors, warm atmosphere, and amazing service. Every corner feels unique and artistic. The location is perfect — close to Central Park and great shopping. Breakfast and afternoon tea were a real treat. A truly memorable New York stay!

（由 Google 翻译）我一个人在那里吃晚饭。 很棒的食物——绝对是顶级品质。该地点的设计充满爱意。布置得很好。绝对独一无二...！ 服务人员很乐于助人。不幸的是没有经过训练，还有很大的潜力。你可以看出他们想要，但却不能！应挖掘其潜力。该服务不符合地理位置和食物质量的要求。这应该很容易赶上。 由于我不是酒店客人，所以我无法评论有关房间的任何信息。 也许还有一件事：晚上我们一共有 6 位客人...服务人员也是 6 个人...！ 那里可能有一些证据…… 祝你未来好运 （原文） Ich war zum Dinner dort, alleine. Hervorragendes Essen - absolut Top-Niveau. Die Location ist mit Liebe gestaltet. Sehr gut eingerichtet. Durchaus unique…! Das Service-Personal ist bemüht. Leider nicht geschult, da wäre viel mehr drin. Man merkt sie wollen, können aber nicht! Das Potenzial sollte man ausnutzen. Der Service liegt hinter der Location und der Qualität der Speisen zurück. Das sollte sich schnell aufholen lassen. Zu den Zimmern kann ich nix sagen, da ich kein Hotelgast bin. Vielleicht noch eins: während es Abends waren wir 6 Gäste - insgesamt….Service auch 6 Personen…! Da liegt vielleicht ein Indiz vor…… Good Luck für die Zukunft

（由 Google 翻译）抵达前，酒店承诺可以延迟退房，但出发前两天，酒店却告诉我必须提前检查。出发前一天，我收到一封邮件，说我必须提前两小时退房到其他房间，但工作人员会帮我换房间。真是荒唐……酒店本身位置很好，但联合国大会期间，根本打不到出租车，酒店周围几乎所有街道都封闭了。性价比也太高了。同级别酒店里有很多更便宜、位置更好的选择。 （原文） Vor Ankunft wurde ein Late Check out zugesagt und 2 Tage vor Abreise wurde mir mitgeteilt es müsse erst geprüft werden. 1 Tag vor Abreise erhielt ich dann eine Mail dass ich für 2 Stunden late check out in ein anderes Zimmer müsse aber das Personal mir beim Umzug behilflich wäre. Wie lächerlich........ das Hotel an sich liegt zwar gut aber wenn die UN Generalversammlung stattfindet, ist es unmöglich ein Taxi zu bekommen und alle Straßen um das Hotel sind weitest gehend gesperrt. Preisleistung ist ebenfalls übertrieben. In dieser Kategorie gibt es günstigere Möglichkeiten und bessere Lage.

（由 Google 翻译）酒吧氛围和装潢别具一格，非常漂亮！马提尼和小吃都很美味。在中央公园散步后，这里是小憩片刻的完美去处。 （原文） Beautiful quirky bar atmosphere and decor! Delicious martinis and bar snacks. Perfect little spot to stop to cool off after a walk in Central Park.

（由 Google 翻译）酒店宁静奢华。入住体验很棒。浴室和淋浴是所有酒店中最好的。很喜欢美国运通FHR的额外福利。 （原文） The quiet luxury of hotels. Had a great stay. Bathrooms and shower are the best of any hotels. Loved the added perks of American Express FHR.

（由 Google 翻译）他们有很棒的电影放映厅，里面有漂亮的橙色皮质座椅。惠特比酒店非常漂亮！ （原文） They have a beautiful screening rooms for films with beautiful orange leather seats. The Whitby Hotel is very pretty!

（由 Google 翻译）我们一家在丽兹游牧酒店度过了一段难忘的时光。酒店本身当然很漂亮，但真正令人赞叹的是酒店的服务。 特别感谢前台的Paulina——她让我们3岁的儿子感觉很特别，每次我们经过大堂时，她都会热情地迎接他，给他准备零食等等。尤其值得一提的是，有一天早上，我需要带他去大堂参加一个商务会议，她还特意带了一包风火轮小汽车过来，让他玩得不亦乐乎！真是太贴心了，简直无微不至。 所有员工都非常友善，我们会珍惜这次入住的美好回忆。谢谢！ （原文） Our family had a truly memorable stay at the Ritz Nomad. The hotel itself is beautiful of course, but the service was what really stood out. Special shout out to Paulina at the front desk - she made our 3 year old son feel so special, greeting him affectionately every time we went through the lobby, delighting him with treats, etc. Of particular note, there was a morning when I had to bring him to a business meeting in the lobby and she came over with a pack of hot wheel cars to help keep him occupied! It was so thoughtful and above and beyond. All the staff were absolutely lovely and we will cherish the memory of our stay. Thank you!

（由 Google 翻译）这点很难评价。作为终身白金尊贵会员，我通常会得到更好的待遇。我预订了房间，用我那毫无价值的升级券，试图保证升级，因为我带着家人。抵达前，我多次与酒店沟通，告诉他们我要么需要升级，要么需要换一间更大的房间。他们虽然没有保证，但告诉我应该没问题。当我到达酒店时，他们拒绝给我升级，而且那时已经来不及预订其他酒店了。前台工作人员非常友好，我觉得她是真心实意地想帮忙。我不得不为我的两个孩子预订了另一间相隔17层的房间，但最终还是解决了。 房间简洁美观，浴室很棒。朝南的景色令人赞叹。房间唯一的问题是床是墨西哥卷饼，所以我睡不好。健身中心不错，但太小了。地理位置真的很好。我得好好考虑一下是否还会再住这里。 （原文） This is a hard one to rate. As a lifetime Platinum Elite member I usually get treated better. I booked a room and used my worthless upgrade certificates to try to guarantee an upgrade as I had my family with me. I spoke to the hotel several times before arrival and let them know I either needed the upgrade or would need to move properties for a bigger room. They would not guarantee it but told me it should be fine. When I got to the hotel they would not give me an upgrade and by then it was too late to book another property. The person at the front desk was super friendly and I feel like she was genuinely trying to be helpful. I had to book a second room for my two kids 17 floors apart but that worked out fine. The rooms are simple and nice and the bathroom was great. The views facing south were awesome. The only problem with the room was the bed was a taco so I couldn’t sleep well. The fitness center is nice but too small. The location is really good. I would have to think hard before staying here again.

（由 Google 翻译）这是一次非常棒的体验，我想感谢Queeny（希望我写对了她的名字，那位留着短发的接待员）。她服务周到，服务一流，让我感觉自己就像贵宾一样。我相信如果没有她，这次入住体验肯定不一样。房间很棒，还升级了。唯一不足的是酒店的汽车服务，我直到最后一天才用到，等了一个小时才用。我觉得酒店应该至少有两辆车来提供这项服务。 （原文） It was marvelous experience and I want to express gratitude to Queeny (I hope I wrote her name right, the receptionist with short hair) she was just superb, attentive and gave me great feeling of vip. I’m sure this stay would not be the same without her. The room was superb, was upgraded. The only 1 negative part to mention is hotel car service which I never used until last day, when I decided to use it, I was waiting for an hour, I think the hotel should have at least 2 cars for this service

（由 Google 翻译）纽约丽思卡尔顿酒店（诺玛德店）已成为我在纽约最喜爱的酒店之一。从精美维护的设施、入口和大堂的鲜花，到设计精美的客房和舒适的床铺，每个细节都经过精心考量。 优秀的员工让我们的住宿体验更加美好。在六天的住宿期间，我们对酒店员工提供的友好热情的服务感到非常满意。尤其是前台的Paulina Hernandez，她专业、友好、细心。她及时妥善地回应了我们的所有要求，让我们在酒店的住宿体验无比珍贵。 我们一家在位于二楼的The Bazaar by José Andrés餐厅享用了美味可口的晚餐。 酒店的租车服务（距离酒店不到两英里）非常棒。然而，也许是因为他们只有一辆车，我们在六天的住宿期间只使用了两次。这有点令人失望。 总的来说，这是一次美好的住宿体验。友好而热情的员工、干净的房间和家具、高速智能电梯、一流的水疗中心/桑拿、美味的酒店餐厅和迷人的景色——这家酒店无疑是纽约最好的住宿之一。 （原文） The Ritz-Carlton New York, NoMad는 제가 가장 좋아하는 뉴욕의 호텔 중 하나가 되었습니다. 아름답고 잘 관리된 시설과 입구와 로비의 생화를 비롯해서 객실은 아름답게 디자인되었고, 편안한 침대까지 디테일이 세심하게 느껴집니다. 훌륭한 직원들 덕분에 더욱 훌륭한 투숙 경험이 되었습니다. 6일 동안의 호텔 투숙기간 동안 호텔 직원들의 친절하고 따뜻한 서비스는 만족스러웠고 그중에서도 특히 프런트 데스크의 폴리나(Paulina Hernandez)는 전문적이면서 친근하고 친절한 응대와 필요한 요청들에 대해 신속하고 적절한 대응들을 해주어서 저희 가족이 호텔에 머무르는 동안 많은 도움이 되었습니다. 2층에 위치한 The Bazaar by José Andrés에서 저희 가족은 매우 매우 맛있고 훌륭한 저녁식사를 할수 있었습니다. 호텔에서 제공하는 차량 서비스(호텔에서 2마일 이내)를 이용할 수 있다는 것은 정말 좋은 경험입니다. 하지만 차량이 1대밖에 운영하지않아서인지 6일 동안의 투숙 기간 동안 차량서비스는 2번밖에 이용하지 못했네요. 이것은 조금 아쉬웠습니다. 전반적으로 훌륭한 숙소였습니다. 친절하고 따뜻한 직원, 깔끔한 객실과 가구, 초고속 스마트 엘리베이터, 훌륭한 스파/사우나, 맛있는 호텔 식당들, 멋진 전망까지. 뉴욕 최고의 숙소로 손색이 없는 것 같습니다.

（由 Google 翻译）我住在当地，去拜访住在这家酒店的朋友。酒店本身美极了，屋顶的景色更是令人叹为观止。然而，我遇到的服务却极其不专业，完全不符合丽思卡尔顿酒店的水准。 8月31日（星期日）下午6点左右，我的朋友们预订了屋顶酒吧的座位，他们约我见面，我向礼宾部报了名。结果，我非但没有受到热情的接待，反而受到了极其粗鲁的对待。我刚给朋友们发了条短信，告诉他们我已经到了，礼宾部就大声不耐烦地冲我吼道：“你还来吗？！” 这种行为从各个方面来说都是不可接受的。首先，没有明确的指示让我跟着她去电梯——没有“请跟我来”，连基本的礼貌都没有。其次，丽思卡尔顿酒店的员工竟然用如此充满敌意和不屑的语气跟我说话，这既令人震惊，也显得格格不入。客人和访客都应该得到尊重和专业的对待，而不是像给员工添麻烦一样被大声呵斥。 我是万豪旅享家白金尊贵会员，虽然我的会员身份无关紧要，因为我不是在酒店过夜，但关键在于，万豪酒店应该是一个以卓越服务为基石的奢华品牌。如果这样对待访客，会严重损害酒店乃至整个品牌的声誉。 对于这种档次的酒店来说，这绝对不可接受，坦白说，简直荒谬。 （原文） I live locally and was visiting friends who were staying at the property. The hotel itself is stunning, and the rooftop views are spectacular. However, the service I encountered was shockingly unprofessional and beneath the standard of a Ritz-Carlton. When my friends who had reserved rooftop bar seating for us around 6pm on Sunday, August 31st asked me to meet them, I checked in with the concierge. Instead of being welcomed, I was met with outright rudeness. After a brief moment to text my friends that I’d arrived, the concierge snapped at me, loudly and impatiently saying: “ARE YOU COMING?!” This is unacceptable on every level. First, there was no clear instruction that I was to follow her to the elevator—no “please follow me,” no basic courtesy. Second, to be spoken to in such a hostile, dismissive tone by a Ritz-Carlton employee is both shocking and inappropriate. Guests and visitors alike should be treated with dignity and professionalism, not barked at as though they are inconveniencing staff. I am a Marriott Bonvoy Platinum Elite member, and while my status wasn’t relevant since I wasn’t staying overnight, the point is that this is supposed to be a luxury brand built on service excellence. If this is how visitors are addressed, it severely undermines the reputation of the property and the brand as a whole. Absolutely unacceptable and frankly ridiculous for a hotel of this caliber.

（由 Google 翻译）不错的酒店。门房、礼宾和清洁服务都很棒。浴室棒极了。衣柜和设施都很舒适，饮品也很棒。房间家具没有达到预期。在一楼餐厅吃的早餐，菜品质量不符合预期。餐厅的服务也不符合预期。总而言之，我会再次入住，因为这里的位置、舒适的房间以及门房和接待处工作人员的热情服务。 （原文） Nice hotel. Door, concierge and cleaning were great. Bathrooms get amazing. Closets and setup were comfortable and great beverages available. Rooms furniture did not meet expectations. Had breakfast at ground floor restaurant and the quality of the food did not meat expectations. The service at the restaurant did not meat expectations. Over all I would be back because of the location, room comfort and the devoted men and women working at the door and reception.

（由 Google 翻译）这是我在纽约最喜欢的丽兹酒店。房间干净整洁，风格现代。员工始终如一地热情周到。一楼的地中海餐厅的菜品也非常棒。我一定会再次入住这里。 （原文） This is my favorite Ritz property in New York. The rooms are clean and modern. The staff is consistently wonderful. The food at the mediterranean restaurant on the first floor is also excellent. I will absolutely stay here again.

（由 Google 翻译）这家酒店漂亮而现代，位于纽约黄金地段。房间干净整洁，舒适豪华。客房服务周到准时。（这里可不是那种午饭后想小憩一会儿，却发现房间仍然……的地方。） （原文） Beautiful, modern hotel in a great area of New York. Rooms are clean. comfortable and luxurious. Housekeeping is attentive and punctual.( this is not one of those places where you come back from lunch wanting a nap to find the room still …

（由 Google 翻译）入住体验棒极了！服务一流，员工专业周到。房间大小和布局都很完美，干净舒适。地理位置也很棒。附近有哈德逊广场购物中心、The Edge 和 The Vessel，非常适合散步。步行即可到达哈德逊广场地铁站，方便前往市区其他地方。强烈推荐！ （原文） Wonderful stay! Great service, staff was very professional and attentive. Rooms were the perfect size and layout, clean and cozy. Loved the location too. Nice area to walk around with the Hudson Yards Mall, The Edge and The Vessel nearby. Hudson Yards subway is walking distance too and very convenient to use to get to other places in city. Highly recommend!

（由 Google 翻译）总的来说，房间和酒店都令人惊艳。我们订的是19楼的天际线特大床房，装潢和布局都很棒。决定把卫生间和淋浴间分开（都带洗手池）的人真是太棒了，每对情侣都会喜欢这个设计。不过，还是有几点让我们丢掉了一颗星。首先，入住第一晚后没有人来打扫房间，我们不得不打电话叫人来打扫/换毛巾。打电话的时候，他们问“房间脏吗？”然后感觉……不脏，但这是一家每晚收费1000美元的五星级酒店，你们就不能整理床铺、倒垃圾、换毛巾吗？真奇怪。我们还花了50美元，吃了客房送餐服务送来的汉堡，是我吃过的最难吃的。我的意思是，汉堡和面包硬得像石头，就像微波炉加热的一样，而不是真的在烤架上烤的。最后，Pendry Bar的酒水也难喝到不行。调酒师一直在吧台和朋友聊天，甚至不知道怎么用吧勺搅拌鸡尾酒。就像我说的，房间很漂亮，床很舒服，酒店很高档，礼宾服务也很棒，地理位置也很好。但对于一次周末旅行来说，我们总是发现一些感觉质量低下的小问题。 （原文） Overall, the room and hotel is stunning. We had a skyline king on the 19th floor and loved the decor and layout. Whoever decided to have separate rooms for the toilet and shower (both with sinks) was brilliant as every couple will appreciate this. That said, there were a few things that lost a star for us. First, no one came to clean our room after our first night and we had to call to get it cleaned/new towels. When we called, they asked “is the room dirty?” And it’s like… no, but this is a 5 star hotel charging $1k a night so can’t yall make the bed, take out the trash, and replace our towels? Odd. We also paid $50 for the absolute worst room service burger I’ve ever had. I mean rock hard burger and bun, like it was microwaved to death rather than actually cooked on a grill. Lastly, the Pendry Bar served some truly terrible drinks. The bar tender was talking to her friends at the bar the whole time and didn’t know how to use a bar spoon to properly stir up a cocktail. Like I said, it’s a beautiful room, comfortable bed, classy hotel, with a great concierge in a great location. But for a weekend trip, we just kept finding little things that felt low quality.

（由 Google 翻译）这么说吧，酒店不错，但绝对达不到五星级！我本来期望1000美元一晚能住到好得多的房间！房间很小（我知道纽约也有更小的酒店房间，但考虑到价格，这间房间值1000美元一晚），地毯很脏，浴室和淋浴间的灯光昏暗，看不清妆容，房间里没有水壶等等（我不得不请礼宾部拿个水壶）。另外，没有熨衣台，只有一个小蒸汽机而不是熨斗。熨烫衣服很费劲。不过，隔音效果非常好。没有臭虫，入住期间没有任何干扰。但这家酒店不值一两千美元一晚（有时价格会涨到两千美元）！我们住过洛杉矶、伊斯坦布尔、阿姆斯特丹、汉堡、迪拜等地的五星级酒店，房间比我们住的五星级酒店大2.5倍，还配有浴缸和按摩浴缸，地理位置绝佳，房间也更干净，大床房每晚只需350-500美元。优点是附近有全食超市、丝芙兰和几家餐厅。当然，酒店员工非常专业，态度也很好。但是酒店太贵了！ （原文） Let me put it this way. Hotel is nice but not 5 stars for sure! I would expect much much MUCH better rooms for 1000$ a night! Rooms are small( i know there are smaller hotel rooms in nyc, but price wise i can't say this room was worth 1000 $ a night), carpets are dirty, bathroom and shower lights are not good enough to see how your makeup looks, there is no kettle in the room etc. ( I had to ask the concierge to bring us a kettle). Also, there is no ironing table, but a little steamer instead of an iron. Struggled to iron our outfits. HOWEVER, the noise isolation is very very good. No bed bugs, nothing disturbing while our stay. BUT THIS HOTEL DOESN'T WORTH 1000-2000$( there are some days the price's can go up to 2k$) A NIGHT! We have stayed in 5 star hotels in LA, Istanbul, in Amsterdam, Hamburg, Dubai etc with 2.5 times bigger rooms with bath tub, jacuzzi, which were at absolutely perfect locations, with cleaner rooms and only for 350-500$ a night for a king room. The good thing is that, there is Whole foods market, sephora and few restaurants nearby. And of course, the staff is very professional and positive. But the hotel is too expensive!

（由 Google 翻译）我经常去这家小酒馆喝酒、吃饭、喝咖啡，因为它就在我家附近！今晚下班后我去看女朋友，我们边工作边在酒店大堂喝了一杯。我下班后就骑着电动滑板车过来，所以决定把它停在大楼的拐角处。我点了饮料后，保安走过来告诉我，滑板车不能放在大楼里，因为这是规定。他不停地重复着“规定，规定”。我试图理解人们怎么会知道这个规定，但他没有直接回答我。我问他我可以把滑板车停在哪里，他的回答是“那不关我事”。我问如果我是酒店客人，你还会说“那不关你的事”吗？他继续说是的，那不关他的事。 上次我检查了一下，关于如何帮助酒店客人停车的问题，如果你从事酒店/酒店行业，关于附近停车地点的建议这类问题正是你的问题所在。 我并不是要求他们改变他们的“政策”，首先，他们的网站和线上都没有这个政策，但对顾客如此粗鲁无礼、毫无帮助实在令人无法接受。尤其是在顾客点完餐后还要求他们离开！ （原文） I am a regular at the pendry for drinks, dinner, coffee since it’s in my neighborhood! Tonight I went to see my girlfriend after work and grab a drink while we worked from their hotel lobby area. I was coming right after work on my e-scooter so decided to just take that with me and park in the corner within the building. The security guy approached me after I’ve ordered a drink and tells me the scooter can’t be in the building because it’s policy. He kept just repeating ‘it’s policy, it’s policy’. I tried to understand how one would know of this policy and he gave me no direct answers. I asked him where I could park it instead and his response was ‘that’s not my problem’. I asked if I were a hotel guest would you still say ‘it isn’t your problem?’ He continued to say yes it wouldn’t be his problem. Last I checked assisting your hotel guests with parking, suggestions around where to park in the neighborhood type of questions are exactly your problem if you’re in the hospitality / hotel industry. It’s not that I’m asking them to change their ‘policy’ which firstly is in none of their websites nor online but to be this rude and unhelpful to your customers is unacceptable. Especially to ask a paying customer to leave after they’ve ordered!

（由 Google 翻译）地理位置优越，员工热情，装潢精美。距离宾夕法尼亚车站和麦迪逊广场花园仅一个半街区。此外，虽然离麦迪逊广场花园（MSG）很近，但因为就在同一个街区，所以感觉像隔了个世界。一切都很完美。 如果您计划参加MSG的任何活动，并计划在城里过夜，那就住在这里吧。 （原文） Great location, great staff, great decor. Just a block and a half from Penn Station and Madison Square Garden. Also, even though it's so close to MSG it still feels a world away because to the block it's on. It all just sort of works great. If you plan on attending anything at MSG and are planning to stay overnight in the city, just stay here.

（由 Google 翻译）很喜欢彭德里酒店，服务简直是顶级水准。房间布置精美，设计精美，餐厅和酒吧也棒极了。夏天我在这里住了一个周末，惊喜地发现我竟然如此喜欢这个街区。 （原文） Love the Pendry, the service is next level. The rooms are well appointed and designed and the restaurant and bar are fabulous. Stayed over the summer for a weeekend and surprised by how much I loved the neighborhood.

（由 Google 翻译）这是我在纽约最喜欢的酒店——不大不小。员工很棒，晚上还有很棒的隐秘酒吧。房间也很棒。他们还有很棒的健身房和水疗设施，这真是一大亮点！ （原文） My favorite hotel in NY - it’s not too big but not too small. Staff is fantastic, great bar at night that’s hidden. Rooms are stunning. They also have a fantastic gym and spa amenities which is a huge plus!

（由 Google 翻译）这是我第一次写酒店点评，不得不说我在富凯酒店 (Fouquets) 的体验相当令人失望。虽然我能理解去餐厅或酒吧的吸引力，但我还是建议选择假日酒店 (Holiday Inn)。 正如在纽约所预料的那样，房间很小，而且我们为了地段和品牌付出了高价。然而，我们最大的问题是空调，温度很难降到70华氏度 (21摄氏度) 以下。我们查看了三个房间，一个是我们刚到时换的，一个是我们住的主房间，还有一个套房住了一晚。最后一晚，我们不得不依靠风扇，尽管午夜后我们两次打电话求助，但什么也没解决。这似乎是他们的系统出了问题。 员工很友好，但显然存在管理和品牌方面的问题。水疗中心令人失望，其中一个淋浴间坏了——这应该是任何酒店的基本问题。 我们没有收到管理层关于空调问题的任何沟通或道歉，当我们要求延迟一小时退房时，也被拒绝了。这真是令人沮丧，尤其是我们本来希望享受这次住宿，避免换酒店。 总而言之，这家酒店缺乏档次。无论外观装饰多么精美，内部体验都令人失望。 （原文） This is my first hotel review, and I must say my experience at Fouquets was quite disappointing. While I can understand the appeal of visiting the restaurant or bar, I would recommend opting for a Holiday Inn instead. As expected in New York, the rooms were small, and we paid a premium for the location and brand. However, our main issue was with the air conditioning, which struggled to cool below 70 degrees. We had checked over 3 rooms, one that we changed when we first arrived the main room we stayed in and one suite staying in for one night. On our last night, we had to rely on a fan, and despite calling for assistance twice after midnight, nothing was fixed. It seemed like a problem with their system. The staff were pleasant, but it was clear that there were management and branding issues. The spa was underwhelming, and one of the showers was out of order—something that should be basic for any hotel. We didn’t receive any communication or apology from management regarding the AC issues, and when we requested a one-hour late check-out, we were denied. This was frustrating, especially since we had hoped to enjoy our stay and avoid moving to a different hotel. In summary, this hotel lacks class. No matter how nicely it’s decorated on the outside, the experience inside leaves much to be desired.

（由 Google 翻译）高品质酒店，环境温馨友好，服务高端，客房设施齐全，宛如巴黎奢华酒店，并提供个性化的迎宾服务。女主人会讲法语，非常实用。在纽约也能感受到巴黎的氛围。酒店坐落在翠贝卡区一个安静的街区。我们度过了梦幻般的五天住宿。 （原文） Hôtel de grande qualité écrin convivial et chaleureux service haut de gamme chambres très bien équipées tel un hôtel parisien de luxe avec un accueil personnalisé. Les hôtesses parlent français ce qui est très pratique . Une atmosphère parisienne à New York . Emplacement dans un quartier calme à tribeca . Nous avons passé un séjour de 5 jours de rêve .

（由 Google 翻译）酒店真漂亮！前台工作人员热情好客，举止优雅。我的问题和抱怨主要集中在床单和枕套的质量上。床单上有很多污渍，枕套也有霉味。这是我们第二次入住，床上用品的质量似乎每况愈下。投诉之后，工作人员很热情地邀请我们到屋顶喝鸡尾酒。床单上有很多污渍，我们不得不拍了照片。 （原文） Beautiful hotel! Front Staff was very hospitable and elegant. My issues and complaints were about the quality of the bed sheets and pillow cases. There were multiple stains on bedding sheets and the pillow cases had a mold like scent. This is the 2nd time we stayed there, and the quality of the bedding seems to be going downhill. After complaining, the staff was accommodating and invited us to the roof for a cocktail. The sheets had many stains that we had to take a photo.

（由 Google 翻译）我是一名私人司机。我带过很多客户来这家酒店。它非常高档，服务也非常到位，他们做的每件事都很棒，对吧？员工和氛围都堪称一流。我的客户从未抱怨过。过去两年里，我带过很多人来这里。 （原文） I'm a private chauffeur. I brought many clients to this hotel. It is so upscale, it's so on point, they do everything right? The staff, the ambiance all up to par. None of my clients have ever had a complaint. And I've brought many there in the last 2 years.

（由 Google 翻译）一位亲密的世交推荐了这家酒店后，我们非常兴奋地入住了这家酒店。但当走廊和大堂里飘来的恶臭扑鼻而来时，一切都变糟了。感觉像是主管道破裂了，散发出难闻的气味。酒店位置很棒，服务也不错，但谈不上出色。感觉他们只服务常客。床单质量极其糟糕，我们发现浴室里的毛巾很粗糙，床单闻起来有点像洗衣机洗衣服的时间太长，枕套上还有污渍，看起来像是血迹。如果他们能用干净的毛巾和床单有效去除走廊里的异味，我们还会再来。 （原文） After a close family friend recommended this hotel, we were very exited for the stay. It was all down hill when the stench coming from the halls and lobby entered your nose. It seemed as if there was a pipe main break, causing an ill odor. The location was fantastic, the service was good, not great. It felt as if they only tended to the regulars. Linen quality was extremely sub par, we found rough towels in the bathrooms, the sheets smelled a bit like some left the laundry in the wash too long and the pillowcases had a stain on them, which looked like blood residue. If they work on the hallway odor with cleaning towel and bedsheets properly, we will try another visit.

（由 Google 翻译）我第一次住在这里，除了景色有点令人失望之外，一切都还好。最近我又住在这里，预订了一间包含两杯屋顶免费饮料和100美元早餐券的房间。入住时，我被告知可以使用纸质代金券兑换饮料，可以使用早餐券兑换客房送餐服务。但我还是被收取了两杯饮料和餐饮的费用，这个问题的解决过程让我非常失望。我多次通过电话和电子邮件要求提供收据副本，至少有两次他们告诉我可以拿到收据副本。但我仍然没有收到收据副本。尽管入住时被告知的信息有误，但我还是成功取消了饮料和一半的餐饮券。 另外，退房时，我手里拿着很多东西，没有一个工作人员主动帮我开门。最后是另一位客人在工作人员的注视下帮我开门的。 总的来说，这是一家还不错的酒店，但作为一家五星级酒店，这实在令人失望。 （原文） The first time I stayed here was fine other than the view being kind of disappointing. I stayed here again recently and booked a room that came with the package of 2 free drinks from the rooftop and a $100 Breakfast Credit. While checking in, I was told that I could use the paper vouchers for my drinks and that I could use the Breakfast Credit for In-Room Dining. I was still charged for the two drinks and dining and getting this resolved has been pretty disappointing. I have asked for a copy of my receipt multiple times via phone call and email and I was told I would have a copy of my receipt at least twice now. I still not have a copy of my receipt. I was able to get the drinks and half of the dining credit removed even though I was told the wrong information when checking in. Also, when I was checking out, I was holding a lot of my belongings and none of the staff offered to help me with the door. Another guest ended up helping me with the door while the employees watched. Overall it's an okay hotel but disappointing for a 5 star hotel.

我們在這家酒店度蜜月和4nights我和我丈夫和我也不會再住。 員工不會說英語也不是經理。 他們押記使用所有的設施一般40euro上,一種恥辱。 我們可以打網球花40euro參加比賽。 隨後我們又去唾液酸在更衣室和工作人員說'將每人額外20euro '！ 什麼？ 洗澡後40euro網球比賽你開玩笑吧？ 但是遺憾的是不會收你。 我笑着說'這是一個很糟糕的酒店',他卻回答說'是的,謝謝'... 我很失望這家糟糕的酒店。 我們還花了將近40euro使用游泳池和更衣室只有一位女士的淋浴所以你可能需要排隊！ 可怕！ 所有的一切都很貴。 早餐的時候,有一個蟲子茶圓筒-噁心。 不值我花的錢的服務級別。 早餐也不是包含在房費中的額外付50euro併爲每對夫婦每天。 至於地理位置周圍什麼都沒有這家酒店,預訂另一家酒店。 你還不能抱怨（我試了兩次）因爲工作人員不懂英語但是不幸的是我們不會說日語。

酒店非常好，但是门童特别差，我用Uber打车，司机在门口等我，但是他对司机的态度特别不好，司机等我，他却一直赶走司机，我和司机都非常气愤，门口有很大的地方，为什么要赶走我的Uber司机？就这个人，我希望酒店严肃处理！

（由 Google 翻译）总体来说，入住体验很愉快。遇到的所有员工都很友好，房间干净整洁。在城里散步后，屋顶泳池是午后放松的好去处。不过，房间门的隔音效果需要加强，因为走廊里的噪音（比如说话声和摔门声）在房间里非常大。此外，一些管道装置的位置不太对，使用起来有些不方便。 （原文） Overall, a pleasant stay. All staff encountered were friendly, room was clean and presentable. The rooftop pool is a great afternoon escape after a walk in the city. The above said, the room doors need to be better insulated, as hallway noise was very loud (talking and slamming doors) in the room. Additionally, some of the plumbing fixtures were misaligned which made use tricky.

（由 Google 翻译）这家酒店位置绝佳，靠近所有你想去的地方。大多数员工都非常友好热情，乐于助人。前台有几位员工的服务态度稍逊，但谁都有不顺的时候。酒吧气氛活跃，设施也很干净。 房间不错，但可惜达不到五星级标准。大部分地方都很干净，但浴室尤其显得陈旧，磨损严重。空调系统也不太给力。如果入住时间超过一晚，我会要求换房。务必注意——房间门关上的声音很大。墙壁本来就很薄，所以这可能会严重影响睡眠浅的人。床很舒服，床单也很干净。 总的来说，入住体验还不错。 （原文） The location of this hotel is fantastic. Close to everything you'd want. Most staff you interact with are very friendly and helpful. A few at the front desk weren't as good as others, but hey everyone has tough days. Bar is lively and the facilities are clean. The room was good, but unfortuantely not 5 stars. Everything was clean for the most part, but the bathroom especially looks tired. A lot of wear and tear. The HVAC struggled considerably as well. If it was more than a one night stay, I would have requested a new room. Definitely note- doors slam very loudly when exiting rooms. Walls are already quite thin, so this could really disturb a light sleeper. Bed is comfortable and linens are nice. Overall, a good experience.

（由 Google 翻译）甘斯沃特酒店自诩为一家提供全方位服务的豪华酒店。但我的体验更像是中档酒店，只是因为地段优越才把房价标得很高。 优点： - 靠近纽瓦克机场 (EWR)，方便往返市区的航班 - 地理位置可能对休闲旅客有吸引力 - 房间干净，客房服务周到 缺点： - 周二晚上7点入住时，气温只有35华氏度（约1.7摄氏度），加上风寒效应，竟然没有人帮我开门。退房时也一样——一位女士带着两个大行李箱退房离开，却没有人帮忙，直到我不得不主动去帮她开门。 - 客房服务——接电话的人态度生硬，听起来心情不好，但为什么要把气撒在顾客身上呢？ - 没有快速洗衣服务——如果你当天需要熨烫西装，那就没办法了。 快速熨烫服务在所有五星级酒店都很常见，而且我经常在全国各地看到这项服务（我一半以上的时间都在外奔波）。我这次来城里参加一个需要盛装出席的慈善晚宴，结果却不得不顶着寒风在附近找洗衣店。 ——前台工作人员大多冷漠，而且常常不愿帮忙，一点也不友好热情。 很遗憾，这将是我最后一次入住甘斯沃特酒店。 安达仕圣 （原文） Gansevoort advertises itself as a full-service luxury hotel. My experience felt more like a mid-tier hotel that hangs a high price tag on its rooms due to location. Pros: - close to EWR for flights in and out of the city - location may be attractive to leisure travelers - rooms are clean and housekeeping is attentive Cons: - when I checked in at 7pm on Tuesday, with 35 degree weather and wind chill there was absolutely no one to help me with the door. Same happened on the way out - there was a woman with two large bags checking out and leaving the hotel and there was no one to help until l had to go and hold the doors open for her - room service - the person on the phone was curt and sounded like they were having a bad day but why take it out on a customer? - no express laundry service - if you have to get your suit pressed for the day, it's not an option. Express pressing services are common and expected at every 5 star establishment and I see this service offered consistently across the country (I'm on the road well over half the time). I was in town for a black tie fundraiser and ended up trudging along in the cold to find a laundry service in the neighborhood - front desk staff are mostly cold, and often unhelpful, far from friendly and welcoming. Unfortunately this will be my last stay at the Gansevoort. Andaz San

（由 Google 翻译）房间很漂亮，服务也很棒！希望浴室能稍微翻新一下。我知道这是整体风格的问题。墙壁比较薄，房间里的人说话都能听到。不过一切都很舒适干净，这点非常值​​得称赞！ （原文） Beautiful rooms and great service! Would love to see the bathrooms updated a bit. I understand it’s the overall style. The walls are on the thinner side and you can hear folks from your room. Everything was comfortable and clean though which is beyond appreciated!

（由 Google 翻译）酒店不错，房间大小适中，相对安静。位置对我们来说非常理想，因为我们要去附近探望家人。所有员工都很热情友好。我们还会再来的！ （原文） Nice hotel with nice size relatively quiet room. Location is ideal for us as we are visiting family that live nearby. All the staff were pleasant and welcoming. We will be back!

太小了吧 房间楼道灯光环境跟个监狱一样。还是上下床。不如定个万豪希尔顿。

（由 Google 翻译）在我们短暂的周末旅行中，这里是绝佳的住处。每位工作人员都非常友好热情。入住手续简单便捷，Hero 和其他行李员帮我们搬运行李，让我们在城里尽情享受了一天。房间准备好后，酒店打电话过来了。房间干净整洁，非常适合我们三人入住。客房服务人员彬彬有礼。大堂的氛围就像一个小型休息室。二楼的休息室改建成的夜总会非常舒适惬意。清晨退房时，我们预订的出租车已经等候在那里了。相比大型连锁酒店，我们更喜欢这家酒店的邻里氛围。我们一定会再次入住。 （原文） Excellent place to stay during our quick weekend visit. Everyone that works there were so friendly and helpful. The check in process was easy, Hero and the other bellmen took care of our luggage while we enjoyed the day in the city. The hotel called when our room was ready. The room was clean and neat. Perfect accommodations for 3 of us. The house keeping staff were courteous. The vibe of the lobby is like a small lounge. The 2nd floor lounge turned night club is a cozy spot. Upon our early morning checkout, the taxi that was prearranged was waiting. We loved the neighborhood feel of this hotel over a larger chain. We would definitely stay again.

（由 Google 翻译）这家酒店还算不错，在纽约酒店里算是中等水平。房间确实比较小，但毕竟只是个睡觉的地方。书桌椅不太适合长时间坐着，但晚上用来和朋友聊聊天还行。电梯虽然小，但空间够用，速度也很快。我没去酒吧，不过附近有很多酒吧，所以我还是会推荐这家酒店。床很舒服，蒸汽机也很好用。淋浴水很热，洗手池的架子也足够用了。 （原文） It's a solid choice for hotel. Really about average for NYC hotels. Yes the room is fairly small but it's really just a space to sleep. The desk chair isn't comfortable for any long sitting but it works for some evening catchups. The elevators are small but big enough and fast. Didn't visit the bars but there's so much in the neighborhood I'd still recommend the hotel. Bed was comfortable. Steamer actually worked fine. Shower was hot and sink shelf was plenty for my needs.

（由 Google 翻译）不推荐——总体体验不佳 我们的入住体验非常令人失望。沟通从一开始就很差——我在 Booking.com 预订后，通过聊天和邮件联系酒店，提出了一个特殊要求，但一直没有收到回复。入住时我提到了这一点，前台工作人员态度粗鲁，甚至有些防备，而且没有给出任何解释。 经过长途国际飞行，我们下午 4:30 抵达酒店，房间仍在打扫。我们告知前台，前台不仅没有道歉，反而表现出冷淡的态度。最终，我们被安排到 10 楼的一间房间——房间很干净，但空间很小，而且噪音很大。我们不得不戴着耳塞才能入睡。房间里有一台小冰箱，电视也不是智能电视（没有 Netflix 或其他应用程序），这对于这个价位的酒店来说，真是令人失望。 我们入住期间唯一值得庆幸的是友好的清洁阿姨和乐于助人的行李员 Hero——他们是唯一表现出热情和专业精神的员工。 总的来说，我不推荐这家酒店。纽约肯定有更好的选择，而且价格相同甚至更低。 （原文） Not Recommended – Unpleasant Experience Overall We had a very disappointing stay. Communication was poor from the start — I contacted the hotel through both their chat and email for a special request after booking via Booking.com, but never received a reply. When I mentioned this at check-in, the front desk clerk was rude, defensive and offered no explanation. Upon arrival at 4:30 PM after a long international flight, our room was still being cleaned. When we informed the front desk, we were met with unwelcoming attitude instead of an apology. Eventually, we were given a room on the 10th floor — clean, but very small and extremely noisy. We had to use earplugs to sleep. The room had a tiny fridge, and the TV was not a smart TV (no Netflix or apps), which was disappointing for a hotel in this price range. The only positive part of our stay was the friendly cleaning lady and the helpful bellboy, Hero — they were the only staff who showed any warmth or professionalism. Overall, I would not recommend this hotel. Surely, there are better options in NYC for the same or even lower price.

（由 Google 翻译）我们刚结束了在Freehand酒店的五晚住宿，作为一个出行前会做很多酒店功课的人，我想分享一下我们的真实感受！我最近看了很多评论，说房间小、吵等等，我觉得我们做对了几个事情，所以体验还不错：首先，我们直接在酒店官网预订，而不是通过Expedia，这绝对是个好办法。如果你提供邮箱地址，他们还会提供优惠券。其次，我们订的是大床房（而不是单人房，很多人似乎都抱怨单人房的问题）。床可能不是我见过最大的大床，但感觉比双人床要大。我们的房间视野不错，采光也很好。我不会说很吵，但考虑到纽约的喧嚣，我也预料到了，而且我们住在9楼可能也起到了一定的作用。有时候没有冷水，但我们并不太在意。空间虽小，但我觉得利用率很高，而且他们提供的凳子、家具和桌子都很实用，我很满意。总的来说，体验很棒！他们还允许我们11:30提前入住，这在第一天简直是救命稻草，而且那时他们已经帮我们寄存好了行李。下次还会再来！ （原文） We just checked out of our five night trip at Freehand, and as someone who does a lot of hotel research before a trip, I want to share our honest thoughts! I’ve scrolled through a lot of recent reviews about the room being small/noisy/etc, and I think we did a few things right that led to us having a good experience: First, we booked directly through the website rather than Expedia, which is definitely the way to go. They have coupon codes too if you give them your email. Second, we booked a queen room (not the solo, which lots of people seem to have problems with). The bed maybe wasn’t the biggest queen ever but it seemed bigger than a full. We also got a room with a decent view and lots of light. I wouldn’t say it was noisy, but I did expect it to sound like NYC and being on the 9th floor probably helped. We didn’t have cold water sometimes, but we didn’t mind that too much. The space is small, but I think it’s well utilized, and I appreciated the stools/furniture/desk for what they offered. Overall I had a good experience! They also let us check in early at 11:30 which was lifesaving on that first day, and that was after they had already stored our luggage for us. I’d come again!

（由 Google 翻译）我这次来酒店出差，住在这里真是太糟糕了，以后绝对不会再来了，也不会推荐给任何人。 我到酒店的时候还没到入住时间，他们记下了我的电话号码，说房间准备好后会给我打电话。结果我一直没接到电话。过了规定的入住时间，我又去前台问，系统出了问题，他们告诉我还是不能办理入住，让我先坐下等一会儿，他们会叫我过去。排在我后面的所有人都已经办理入住了，他们也没再叫我。我又去了一次前台，他们才终于把我的房间准备好。真是糟糕的第一印象。 我真不明白这家酒店怎么会有四星评价。整个酒店感觉就像个青年旅舍。走廊又黑又潮。房间里铺着一块又脏又难看的深色地毯（我一踩上去袜子就都黑了），窗户也脏兮兮的。这家酒店的能源评级只有C级，这一点在房间里体现得淋漓尽致，冷空气（以及嘈杂的噪音）会从外面直接吹进来。床极其不舒服，我每天早上都迫不及待地想离开。 这家酒店唯一的优点就是地理位置。它历史悠久，酒吧氛围也不错，但房间实在令人失望。为了避免麻烦，还是选择其他任何地方吧。 （原文） I stayed here for a work trip and would not want to stay here again, nor would I recommend it to anyone. When I arrived to the hotel I was too early to check in so they took my number to give me a call when the room was ready. I never received a call. When I went back to the desk after the stated check in time, there was an issue with the system so they told me I still could not check in but to take a seat and they’d call me up. Everyone else who was behind me in line was checked in ahead of me, and they never called me back up. When I went to the desk again, they finally got my room ready. Not a wonderful first impression. I’m not sure how this has 4 star ratings. The overall feel of the hotel is like a hostel. The hallways are dark and damp feeling. The room had a horrid dark carpet which was filthy (immediately after stepping on it my socks were black underneath), and the windows were grimy. The hotel has a C level energy rating which was evident in the rooms that let in the cold air (and loud noise) from outside. The bed was incredibly uncomfortable, and I couldn’t wait to get out of there in the morning. The only pro to this hotel was the location. This hotel has an incredible history and the bar has a fun vibe, but the rooms let it down immensely. Save yourself the headache and stay literally anywhere else.

（由 Google 翻译）Freehand酒店的地理位置绝佳，酒店内的设施也确实很棒——尤其是健身房和酒吧，绝对是亮点。整个入住期间，客房服务也非常出色。 然而，房间本身却令人失望。我们房间的床是倾斜的，而且真的需要换个新床垫。预订高级皇后房时，我们并没有意识到床会紧挨着窗户，导致晚上很冷。考虑到房间整体面积较小，我宁愿选择Pod酒店，虽然面积差不多，但功能性要好得多。 这次入住体验与我们在芝加哥和洛杉矶的Freehand酒店截然不同。很遗憾，我不会再次入住这家酒店——尤其是在支付了提前入住的费用之后。 （原文） The location of the Freehand is fantastic, and the on-site amenities are genuinely great — especially the gym and the hotel bars, which were definite highlights. Housekeeping was also terrific throughout our stay. That said, the room itself was a disappointment. The bed in our room was sloping and really needs a new mattress. We also didn’t realize when booking the Queen Premium that the bed would be positioned directly next to the window, which made it uncomfortably cold at night. Given how small the room was overall, I’d opt for a Pod hotel instead, which offers a similar footprint but is far more functional. This experience was very different from the Freehands we’ve enjoyed in Chicago and LA. Unfortunately, I wouldn’t stay here again — especially after paying for early check-in.

光线明亮，服务态度不错

（由 Google 翻译）员工服务和地理位置无可挑剔。由于酒店位于市中心，所以从酒店步行或前往任何地方都很方便。酒店里还有一家看起来挺有意思的夜总会，但我们最终没去。房间布局有点奇怪。我以为房间应该很小，但白天活动间隙却找不到一个舒适的休息场所。除非你独自一人，否则所有事情都得在床上做。 （原文） The service from the staff and location are hard to beat. You can walk or get to anywhere from this hotel because you're in midtown. There's also a nightclub that looked fun, but we didn't end up going to it. I found the room layout to be sort of odd. I expected it to be small, but there wasn't a comfortable place to relax during the day between activities. Unless you're by yourself, you have to use the bed for everything

（由 Google 翻译）我入住了两晚，特意选择了Bed Nomad，因为它的防过敏房间设施——这是我过去住宿期间一直信赖的。 入住时，我清楚地解释了我的严重过敏症（包括过敏性休克的可能性）。前台迅速响应，把床和枕头都拆下来，换上了防过敏的。第一晚体验极佳——我睡得舒适又安全。 然而，第二晚的情况就完全不同了。我要求在下午5:30之后将房间打扫干净，以确保所有物品都符合防过敏标准。尽管如此，客房服务人员还是提前安排了房间，没有通知我。我醒来时眼睛肿了，脸也肿了，喉咙发紧，呼吸困难。最后我急需一位过敏症专科医生的紧急护理。 当我打电话解释事情经过时，酒店管理层坚称他们没有做错任何事，甚至拒绝提供部分退款或住宿——尽管他们承认他们确实清理了我要求的窗外的房间。我对酒店缺乏问责制感到震惊，尤其是这家我多年来一直信赖的酒店，尤其因为他们提供防过敏服务。 如果你有严重的过敏症——尤其是对尘螨过敏——千万别住这里。前台或许是好意，但客房清洁流程不一致，而且管理层对由此造成的后果不承担任何责任。 （原文） I checked in for two nights and specifically chose the Bed Nomad because of its hypoallergenic accommodations — something I’ve relied on during past stays. At check-in, I clearly explained my severe allergies (including the potential for anaphylaxis). The front desk responded promptly, stripping the bed and pillows and replacing them with hypoallergenic options. Night one was excellent — I slept comfortably and safely. However, night two was a different story. I had requested my room be turned down after 5:30 p.m. so I could ensure everything remained allergy-safe. Despite this, housekeeping turned the room earlier without notifying me. I woke up with swollen eyes, a swollen face, throat tightness, and difficulty breathing. I ended up needing emergency care from an allergist. When I called to explain what happened, hotel management insisted they had done nothing wrong and refused to offer even a partial refund or accommodation — despite acknowledging they cleaned the room outside my requested window. I was shocked by the lack of accountability, especially from a hotel I’ve trusted for years specifically because of their allergy-friendly offerings. If you have serious allergies — especially to dust mites — do not stay here. The front desk may mean well, but the housekeeping process is inconsistent, and management takes no responsibility for the consequences.

（由 Google 翻译）相信我：一定要预订这家酒店。我每年住酒店大约100晚。这家酒店几乎所有方面都堪称一流。 尤其值得一提： - 床超级舒服。在我看来，比丽兹酒店的床还要好。 - 床单和枕头都很棒。没有凹凸不平的枕头，嘿嘿。 - 一流的空调系统。房间降温速度惊人，而且基本静音。 - 热情好客。最近我被安排到一间有恼人噪音的房间。前台处理得非常好，帮我换到了另一间。 - 好玩又好用的免费洗漱用品——各种洗发水和沐浴露，以及浴室里几乎所有你需要的便利设施（甚至还有高品质的直发器）。 我*唯一*不满的是健身房。跑步机的品牌很奇怪，经常用公制，而且很难换成英里。这个抱怨可能对我来说很独特。 我去纽约出差时通常住在这里，但它也是一家很棒的目的地酒店，因为它的地理位置极佳。 （原文） Trust me: Book a stay here. I stay in hotels ~100 nights per year. This hotel is top notch in nearly all categories. Especially noteworthy: -Ridiculously comfortable beds. Better than Ritz beds, IMO. -Wonderful linens and pillow. No lumpy pillows, iykyk -Top notch AC system. Cools rooms incredibly fast, and is basically silent. -Great hospitality. Recently, I was assigned a room that had an annoying noise. Front desk handled it incredibly well and moved me to a different room. -Fun and wonderful complimentary toiletries - all sorts of different shampoos and body washes, and literally every possible amenity you could need in the bathroom (even high quality hair straighteners). My *only* complaint is the gym. It has a weird treadmill brand that is frequently in the metric system, and not easy to switch to miles. That complaint is likely very unique to me. I usually stay here when I am in ny for work, but it would also be a great destination hotel, as it is in a terrific location.

（由 Google 翻译）不，不，真可惜我们住的是这家酒店，而不是原来的Nomad酒店。 我们都觉得Ned很奇怪。这是一家会员俱乐部，现在仍然向公众开放，但需要付费。我带了一位非会员的客人来这里，客人提出付费入场，但只带现金，所以我打算刷卡，因为现在不能用现金支付，这在2025年还算可以接受，但你还需要通过应用程序买票。 那位负责接待的男士（这个说法比较宽泛，因为他和他的处事方式一点也不温柔）在我们遇到问题时根本不帮忙。 这肯定是在进行客户画像，而且要知道，这位客人是我的客户，我当时只是想给他留下好印象。 我以前是会员，但觉得不值得，所以取消了会员资格。 这个地方很奇怪。这就是为什么他们在吸引会员方面遇到这么大的问题，而且需要进行翻新。这都是会员的问题，而不是酒店的问题。 客户服务存在严重问题，尤其是接待处。 （原文） No. No, so sad we got this instead of the original Nomad hotel. Let’s all agree that Ned is strange. It is a members club that is still open to the public for a fee. I took a client here as a non-member and the client offered to pay to go in but only had cash so I then was going to pay via my card because you can’t pay them cash which is fine in 2025 but you also need to go through an app to buy tickets. The main gentleman (loose term because there’s nothing really gentle about him and his approach) was not helping at all when we encountered issues. Definitely profiling going on and mind you this was my client that I was trying to make a good impression on. I was previously a member, but I didn’t see it was worth it so I canceled my membership. This place is strange. Hence, why they’re having such a problem with attracting members and needing to go through a revamp. This is specific to the membership and not the hotel. There are major customer service issues, particularly the host stand.

（由 Google 翻译）我和姐姐对这家酒店的住宿体验非常失望。从我们到达的那一刻起，工作人员似乎就不怎么乐于助人，而且对一些基本信息也一无所知——这跟你对一家所谓的五星级酒店的期望完全不符。房间本身也很糟糕：几台电器无法正常工作，走廊的灯光感觉不安全，维护也很差。 在度过了一个令人沮丧的夜晚后，我们决定换到隔壁的一家酒店，结果这家酒店完全没有这家酒店的特色——友好且知识渊博的员工、实用的设施，以及真正令人感到舒适和热情的款待，让我们立刻感到轻松自在。 很难理解这家酒店在缺乏服务、维护和对客人的整体关怀的情况下，如何能保持五星级的评价。我们不会再来，也不会推荐给其他人。 如果你打算住在Nomad区，我强烈推荐街对面的第五大道酒店；价格相同，但体验却截然不同。 （原文） My sister and I were extremely disappointed with our stay at this hotel. From the moment we arrived, the staff seemed unhelpful and unsure of basic information — not what you’d expect from a supposedly five-star property. The room itself was also subpar: several appliances didn’t work properly, and the lighting in the hallways felt unsafe and poorly maintained. After a frustrating night, we decided to move to a neighboring hotel, which turned out to be everything this one wasn’t — friendly and knowledgeable staff, functional amenities, and a genuine sense of comfort and hospitality that immediately put us at ease. It’s hard to understand how this hotel maintains a five-star rating given the lack of service, upkeep, and overall care for guests. We won’t be returning and wouldn’t recommend it to others. If you planning to stay in the Nomad area, I highly recommend 5th Avenue hotel across the street; same price point, yet, night and day experience.

（由 Google 翻译）超棒的酒店，纽约的瑰宝。员工很棒，非常友好。房间和装饰都很漂亮。屋顶露台非常适合喝酒或用餐。楼下的俱乐部也很棒。喜欢这里的氛围，我们还会再来的！ （原文） Exceptional hotel, a real gem in NYC. Great staff - so friendly. Lovely rooms and decor. Roof deck excellent for drinks or dinner. Club downstairs great as well. Love the vibes, we will be back!

豪华、卫生、干净、舒适。

非常有特色

（由 Google 翻译）我们最近在泰姬陵酒店The Pierre举办了一场活动，体验棒极了。活动场地美不胜收，尤其是宴会厅，为晚会营造了完美的氛围。食物美味可口，工作人员也竭尽全力确保一切顺利进行。 得益于优美的环境和卓越的服务，我们得以为希望之城筹集到大量善款。虽然我没有在酒店过夜，也无法对房间进行评价，但我可以说，活动服务团队绝对是一流的。衷心感谢The Pierre如此热情好客的接待！ （原文） We recently hosted an event at The Pierre, A Taj Hotel, and it was an incredible experience. The event space is absolutely stunning, especially the ballroom, which set the perfect tone for the evening. The food was excellent, and the staff went above and beyond to make sure everything ran smoothly. Thanks to the beautiful setting and amazing service, we were able to raise significant funds for City of Hope. While I did not stay overnight and can’t speak to the rooms, I can say that the event services team is truly first-class. A heartfelt thank you to The Pierre for being such gracious hosts!

（由 Google 翻译）真是太棒了！从我下车的那一刻起，他们的客户服务就无可挑剔，堪称10/10。行李员、门卫、电梯服务员，每个人都热情好客。房间宽敞干净。地理位置优越，靠近第五大道、麦迪逊大道和中央公园，位置绝佳！！！这正是我抵达纽约时梦寐以求的。我一定会再来，并且会推荐这家酒店。爵士厅非常迷人，度过了美好的时光。他们的租车服务也非常便捷。 （原文） What a great experience! From the moment I stepped out of the car, the customer service was outstanding 10/10. The bell staff, doormen, elevator attendants. Everyone was warm and welcoming. The room was spacious and very clean. The location, right near 5th Avenue, Madison, and Central Park, great location!!! Exactly what I was looking for when I arrived in New York. I’ll definitely be back and recommended. The Jazz room was very charming and beautiful time. Their car service was also very convenient.

（由 Google 翻译）我本来想好好享受这里，但就是无法忍受房间里的气味。闻起来太老旧了，就像养老院的味道。一点也不好闻。设施也破旧不堪。浴室墙壁上的油漆都剥落了。角落里的地毯看起来又旧又脏。我对这里印象不太好，真希望我们能换个地方住。位置很好，但还有更好的选择。 （原文） I wanted to love it here but I can’t get over the smell in our room. It smells so old and like an elderly person’s home. Not pleasant. The amenities are run down. The paint is peeling off the walls in the bathroom. The carpet seems old and dirty in the corners. I’m just not impressed and wish we went somewhere different. The location is great but there are better options.

（由 Google 翻译）真是一次很棒的体验。 如果有机会住在这里，一定要来。 地理位置优越，房间也很棒。房间非常干净，地毯散发着迷人的香味。我通常不喜欢住铺着地毯的酒店。 我觉得清洁人员在这方面更胜一筹。酒店非常干净。门卫并不总是会主动开门。我受到的欢迎也只是一般。客房服务和清洁服务绝对是赢家。 地理位置无与伦比。希望能再次入住这家标志性酒店。 （原文） Such a great experience. If you ever have the chance to stay here , just do it. The best location , such nice rooms . The room is so clean that the carpet smells amazing . Usually I hate staying in hotels with carpets. I would say cleaning staff takes the win on this. The hotel is so clean. The door men don’t always open the door for you . And the welcome I got was just ok. Definitely the house keeping and cleaning take the win. Again the location is unbeatable. Hope to come back to this iconic place.

（由 Google 翻译）绝对完美的酒店。Brittney 和前台团队竭尽全力，让我们的入住体验如此特别。服务非常出色，周到细致。如果您要住在纽约，皮埃尔酒店绝对是您的最佳选择，如果可以的话，我愿意给它 100 星好评。感谢您让我们的家庭之旅如此特别！ （原文） Absolutely immaculate hotel. Brittney and the team at reception did everything possible to make our stay special. The service is excellent and so thoughtful. If you are staying in NYC, there is no better choice than the Pierre, I would give it 100 stars if I could. Thank you for making our family trip so special!

作为一名凯悦白金护照的会员，我从未接受过如此绝妙的服务，包括一份补充的饮料。这里的员工非常棒，总是对我们及我们提出的问题投入大量的关注，酒店非常干净，有很不错的泳池、健身房和休息区。我曾住过大约十二个凯悦酒店，迄今为止这里是最好的一个。酒店本身就非常接近花旗球场和拉瓜迪亚机场。

（由 Google 翻译）走进鲍威里酒店，就像一个温暖的拥抱，我永生难忘。大堂氛围优雅，令人放松，尤其是喝着鸡尾酒。淋浴简直太棒了。床超级舒服。房间一尘不染。所有员工都很友好，乐于助人。物有所值。谢谢！ （原文） Walking into the Bowery Hotel was like a lovely warm hug I’ll never forget. The moody lobby is wonderful and relaxing especially with a cocktail. The damn shower was incredible. The bed so incredibly comfortable. The place is immaculate. The staff are all friendly and helpful. Worth every penny. Thank you!!!!!

（由 Google 翻译）六月的一个周日晚上，我住在鲍威里酒店 (Bowery Hotel)，这要感谢周一要见的一位慷慨的面试官。这里的员工非常热情友好。大堂非常漂亮，即使在退房后，我也能坐在那里接一些重要电话。我出去面试的时候，可以把行李寄存在门卫那里，然后在去下一家酒店之前取回——手续很简单。我还很喜欢他们在房间里给我准备的免费迎宾小吃。这家酒店，尤其是大堂和电梯区，散发着一种古老的魅力。 （原文） Stayed at the Bowery Hotel for a Sunday night in June, thanks to a generous interviewer who I was meeting on Monday. The staff here were very welcoming and friendly. The lobby area is very nice and pretty, and I was able to sit there and take some important calls even after checking out. Was able to leave my luggage with the doorman when I went out for interviews, and retrieve them before moving to the next hotel - pretty easy process. Also liked that they left come complimentary welcome snacks in the room for me. The hotel, especially, the lobby and elevators area has a certain old charm to it.

（由 Google 翻译）我们住的房间很棒，视野开阔，可以俯瞰纽约市，还能观察来来往往的人群，感受一下天气，真是太棒了。酒店员工非常热情友好，还帮我们接收了寄来的包裹。大堂空间很舒适，适合放松。我们觉得东五街的 Coffee Project 比酒店隔壁的餐厅更胜一筹。考虑到酒店的繁忙程度，这里算是相当安静了。房间里的犀牛摆件很酷，宽敞的浴室也很棒。附近的 Russ & Daughters 和 Win Son 面包店也很棒。 下次肯定还会入住！ （原文） We had a great room with views ‘just of nyc’ but made for great people watching & insights to the weather, which was quite awesome too. Staff could not have been sweeter & graciously received parcels sent for us. Cool lobby spaces to chill. We enjoyed the Coffee Project on E 5th better than the connected resto.. For the amount of activity at the hotel it was rather quiet. The rhino in the room was cool as was the spacious bathroom. Russ & Daughters and Win Son bakery close was awesome. Will def stay there again!

（由 Google 翻译）这家意大利餐厅对于热爱正宗佛罗伦萨美食的人来说，绝对是一颗璀璨的宝石。从烹制完美的意面到鲜嫩多汁的肉类，菜品都充满了新鲜浓郁的风味。工作人员热情友好，营造出温馨轻松的氛围，让用餐体验更加愉悦。离开时，我已经在计划下次再来。 （原文） This Italian restaurant is a true gem for anyone who loves authentic Florentine cuisine. The dishes were bursting with fresh, rich flavors, from the perfectly cooked pasta to the tender, flavorful meats. The staff were incredibly friendly and welcoming, creating a warm and relaxed atmosphere that made the meal even more enjoyable. I left already planning my next visit.

（由 Google 翻译）多么棒的酒店！员工服务无微不至，地理位置也非常适合我。以后我在城里过夜，这里一定会是首选。 感谢Bruce在婚宴上帮我找到了丢失的吊坠。今晚的英雄！ （原文） What a gorgeous hotel! The staff are phenomenal and the location is perfect for my interests. It will be my go to for overnights in the city. Shout out to Bruce for finding my lost pendant at the wedding reception. Hero of the night!

（由 Google 翻译）我昨天打电话询问酒吧是否接受无需预约的客人，电话里说要到下午5点以后才开放。我大约6点半到达，接待员态度极其恶劣，在我听错他的话后，他又问我们是不是客人，我说不是，他更是冷漠无情。他把我们带到一个很小的吧台区域，那里正在调制酒水，我们根本没法坐下，而其实那里明明有很多空位。接待员的粗鲁无礼让我非常震惊，也影响了我们美好的夜晚，因为我之前打电话确认过可以无需预约直接进入。 （原文） I called yesterday to ask if the bar room is open for walk ins and I was told on the phone it was after 5 pm. I arrived around 6:30 and the host was extremely rude and passive when I misheard him and after he asked me if we were guests and I had said no. He directed us to a much smaller bar area where the drinks were being made, so we were unable to sit and there was plenty of room. I’m taken aback by the rudeness of the host and it put a damper on our night as I called to make sure it was okay to walk in beforehand.

（由 Google 翻译）如果您想游览洛杉矶东西两岸，这家酒店绝对是个好去处。大堂氛围轻松惬意，泳池/餐厅区也同样惬意。房间足够大，风景也很棒。我每次去洛杉矶都会选择这里。 （原文） this is a great spot if you want to be able to travel to the east and west side of LA, this hotel is in a sweet spot. The lobby is a chill vibe and the pool/ restaurant area was also chill. the rooms were big enough and the scenery was great. will be my go to spot whenever i go out to LA.

（由 Google 翻译）价格过高，不值得住。房间霉味重，布局紧凑，而且极其潮湿。毛巾总是湿的，浴室洗完澡后总是干不干。床超级软，如果你不喜欢的话，会弄疼我的背。离火车站不太近，附近有公交车站。没有正式的入住手续——没有要求出示身份证，也没有人提供酒店的详细信息。到处都是客人的狗，有时甚至会堵住整个大堂和走道。我之前在一个街区外参加婚礼，以后不会再住了。员工友好，但服务很差。酒店有咖啡馆、酒吧和露台可以休闲。房间里没有咖啡，你可以在咖啡馆免费装瓶水。房间灯光很差。最后，他们在上午 11 点之前就让我们退房了，甚至没有和我们说话或告知我们，我们的房卡已经失效了。 （原文） Very over priced, not worth staying here. Musty, tight layout, and extremely humid room. Towels were always wet, bathroom would never fully dry after showering. Super soft beds, hurt my back, if you’re not into that. Not that close to train station, bus stop is nearby. No real check in process- didn’t ask for ID, never got a run down of the hotel details. Guests’ dogs everywhere, blocking entire lobby and walkway at some points of the day. Stayed for a wedding a block away, won’t be staying again. Friendly staff, but very minimal service. Has a cafe, bar, and terraces for hanging out. No coffee in the room, you can get water for free by filling a bottle at the cafe. Poor room lighting. Lastly, they checked us out of our hotel before 11am without even speaking to us or letting us know, our keycard stopped working.

（由 Google 翻译）一家很有特色的老式精品酒店。我喜欢一切复古的东西，所以这里对我和我丈夫来说简直是完美的选择。床超级舒服，客房服务也总是很及时。离切尔西市场和54号码头非常近。晚上在高线公园散步真是太美了。一定会再来住的！ （原文） Older boutique hotel with a lot of character. I love everything vintage so this was the perfect spot for my husband and I. The bed was so super comfortable and the room service was always on point. Very close to Chelsea Market and Pier 54. Walking the high line at night was absolutely beautiful. Would definitely stay here again!

（由 Google 翻译）地理位置优越，房间是我在纽约住过的最大的。房间内有一些可爱的小细节，而且我很喜欢它的美感。然而，这是我在酒店遇到的最糟糕的服务体验。“前台”很难找到，工作人员也不太热情。空调坏了，却没有任何解决办法，还空口承诺退款……我现在还在等回复。总的来说，印象很差。价格贵得吓人。 （原文） Great location and by far the largest room I’ve ever stayed in in NYC. There were cute features without and I loved the aesthetic. However this was the worst service experience I’ve ever had at a hotel. “Front desk” is hard to find and the staff wasn’t very welcoming. AC was out with no solutions and an empty promise to compensate with money back… that I’m still waiting for an answer on. Overall unimpressed. It was extremely expensive.

（由 Google 翻译）我在这里度过了一个长周末，彻底爱上了这里的氛围。这栋建筑融合了古典韵味和现代气息——砖墙、复古家具，以及随处可见的舒适角落。我的房间明亮宽敞，而且在曼哈顿来说出奇地安静。员工友善热情，总是面带微笑，而且乐于助人。酒店内的咖啡馆供应着我在纽约喝过的最棒的卡布奇诺之一。地理位置优越，步行几分钟即可到达切尔西市场或高线公园。小小的庭院花园宛如城市中的一片秘密绿洲。我一定会再次入住，哪怕只是为了享受这里宁静的清晨。 （原文） I stayed here for a long weekend and completely fell in love with the vibe. The building has this old-world charm mixed with modern touches — brick walls, vintage furniture, and cozy corners everywhere. My room was bright and surprisingly quiet for Manhattan. The staff were kind, always smiling, and genuinely helpful. The on-site coffee shop serves one of the best cappuccinos I’ve had in New York. Location-wise, you can walk to Chelsea Market or the High Line in minutes. The small courtyard garden felt like a secret oasis in the city. I’d 100% stay here again, even just to enjoy the peaceful mornings.

（由 Google 翻译）千万别住这里。 我们的空调系统坏了，酒店也没怎么修，房间和网上描述的完全不一样，浴室看起来很脏，我们到的时候墙上还挂着一只蠹鱼。 我们不得不开窗透气，因为房间很臭，蚊子也进来了。如果你喜欢住旅馆，但又不想花钱大手大脚，那就住这里吧。否则，还是离这儿远点儿吧。 （原文） Do not stay here. We had no functioning HVAC system, no attempt by the hotel to correct this, a room that was different from what was described online, a bathroom that looked dirty, and a silverfish to greet us on the wall when we arrived. We had to open a window to get some fresh air because the place stunk, and that let the mosquitoes in. If you like staying in a hostel, but want to spend money like it’s burning a hole in your pocket, stay here. Otherwise stay far, far away.

（由 Google 翻译）2025年了，曼哈顿的酒店居然还没有无障碍设施？这简直令人无法接受。为所有人打造一个无障碍空间根本不是什么难事！在纽约？！世界上最伟大、最多元化的城市，这里聚集着众多顶尖人才？！太令人失望了。 （原文） How can a hotel in Manhattan not have wheelchair accessibility in the year 2025? It’s just simply unacceptable. Creating an accessible space for all is not even difficult to do! In NEW YORK?! The greatest, most diverse city in the world, with some of the most brilliant minds living here??? Sad.

停车场收费合理

（由 Google 翻译）一家很棒的酒店，位于一个安静的街区。靠近地铁/巴士以及许多餐厅和音乐/喜剧俱乐部（步行 10 分钟）。 有一间豪华特大号床房，可以看到哈德逊河的景色。房间很棒，有足够的空间放置我们的行李箱。浴室很大，洗发水/乳液味道很好。总的来说是一个非常好的房间。 酒店拥有非常友善且有礼貌的工作人员，可以帮助您解决所有问题。咖啡店提供免费咖啡，这是一个优点。 屋顶酒吧的饮料和服务也很棒（几乎每天都有欢乐时光）。 是的，他们收取度假费（大多数纽约酒店都会收取）和每晚 100 美元的押金（您可以退还）。他们打扫房间的时间比我们习惯的要晚。 住了四个晚上，我们住得很开心！ 很棒的酒店 （原文） A great hotel in a nice quiet neighborhood. Close to subway/buses and lots of restaurants and music/comedyclubs (10 min walk). Had a deluxe kingsizebed room either a view over Hudson. Great room with lots of space for our suitcases. Large bathroom and good smelling schampoo/lotion. Overall a very nice room. Hotel has a very nice and polite staff that helps you with all your questions. The coffeeshop offers free coffee so that’s a plus. Rooftop bar also great drinks and service (happy hour almost every day). Yes they take resortfee (which most NY-hotels does)and a deposit for 100 dollars/night (you get that back). And they clean the rooms later than we are used to. Stayed for four nights couldn’t be more happy with our stay! Great hotel

（由 Google 翻译）如果房间再大点就更好了。我和另外两位客人预订了标准双人间，一共三个人。房间非常小，因为我们要住一周，所以行李很多，根本放不下。房间只有一个小衣柜可以挂衣服，但因为有保险箱，连一个行李箱都放不下。由于房间太小，两张床之间的床头柜就紧挨着两张床，因为它对于房间来说太大了。这让我的胳膊和胳膊肘撞了好几次。床头柜和床之间连一英寸的空隙都没有。插座也不多，床头柜后面的插座虽然可以用，但会让床头柜显得更突出。空调的风直接对着一张床吹，而且无法改变方向。我知道纽约的空间有限，但有很多方法可以让小空间变得实用，而这个设计完全没有考虑到这一点。房间本身很干净，我们可以提前入住，工作人员也都很棒。总的来说，我对这个房间最失望，一家三口住这么小的房子很不容易，更别提像这个房间能容纳四个人了。 （原文） This hotel would be great if the rooms were better/largerI booked a standard double with 2 other guests, three of us total. The room is extremely small, since we are here for a week we have a lot of luggage - which there is no space for. There is only a small closet to hang your clothing in, but a suitcase can’t even fit in it because there is a safe. Due to the room being so small, the night stand between the two beds is right next to both beds, as it is too big for the room. Which has caused me to hit my arm and elbow on it multiple times. There is not even an inch of space between the night stand and the bed. There are also not a lot of outlets available and the ones behind the night stand can be used but then make the night stand stick out further. The air condition also blows right on one of the beds, and there is no way to change the direction of it. I know space is limited in New York, but there are many ways to make small spaces functional, and this is missing the mark by a mile. The room itself was clean, we were able to check in early, and the staff have all been great. Overall I am the most disappointed in this room, staying somewhere this small for a family of three is tough, much less if they had four people in here like the room accommodates.

（由 Google 翻译）Brianna 是我见过最好的酒店前台员工。她非常乐于助人，而且真诚待人。她不仅应该加薪，还应该获得一个全新的、薪水更高的职位。作为公司老板，她正是你每天都想雇佣的员工。推荐这家酒店！纽约最好的地方 （原文） Brianna is the best hotel desk employee ever. She is so helpful and genuine person. She doesn’t only deserve a raise she deserves a whole new, higher paying position. As a person who owns a company this is the employeee u strive to hire everyday. Recommend this hotel! Best place in New York

（由 Google 翻译）这是一家位置优越的小酒店。房间虽小，但很舒适。总的来说，这家酒店性价比很高。酒店附近有一些当地的小杂货店，附近还有一些咖啡馆和餐馆。如果你不打算在房间里待太久，这里绝对是一个不错的选择。我唯一遇到的问题是健身房太小了，但撇开这一点不谈，一切都符合我的预期。 （原文） It is a small hotel with good locations. Rooms are small but comfortable. Overall, this place provided good value. It is close to some small local grocery stores, and nearby, you can find some cafes and restaurants. If you don't plan on spending a lot of time in your room, it's definitely a very nice place to stay. The only problem i had was the gym that was very small, but if we put that aside, everything was as I expected.

（由 Google 翻译）在雨果酒店度过了美好的时光！设计时尚，员工热情周到，地理位置更是无可挑剔。我喜欢探索苏豪区，然后回到这片别致的绿洲。迫不及待想再次入住！ （原文） "Had a fantastic time at Hotel Hugo! The design is sleek, the staff is attentive, and the location is unbeatable. Loved exploring SoHo and coming back to this chic oasis. Can't wait to return!"

（由 Google 翻译）关于雨果酒店，你需要知道的一切，都在这里。 首先，酒店存在严重的安全隐患。酒店设有一个屋顶酒吧，非住客也可进入，这令人担忧，因为客房没有房卡控制。这意味着非住客也可能进入客房。有一次，一个非住客跟踪我，他没有去屋顶，而是跟着我去了我的房间。 此外，酒店服务欠佳，房间陈旧，所谓的免费Wi-Fi也不稳定。房间也没有遮光窗帘，所以做好早上七点左右醒来的准备吧。 总而言之，除非你看重酒店的位置，否则我不会推荐这家酒店。 （原文） Here is everything you need to know about Hotel Hugo. First and foremost, the hotel has significant safety issues. It features a rooftop bar that is accessible to non-guests, which raises concerns as there is no keycard control for guest rooms. This means non-guests can potentially access guest rooms as well. On one occasion, I was followed by a non-guest who chose not to go to the rooftop but instead followed me to my room. Additionally, the service is lacking, the rooms are outdated, and the so-called free Wi-Fi is unreliable. The rooms also lack blackout curtains, so be prepared to wake up around seven in the morning. Overall, I would not recommend this hotel unless you are prioritizing its location.

（由 Google 翻译）我们在外面吃了早午餐，体验实在令人失望。菜单价格过高，我们期待着菜品和服务也能达到同样的水准——但 The Mark 餐厅却远远达不到我们的预期。餐厅的布置令人失望：单薄的塑料椅子，桌布没有固定好，微风一吹就飞起来。食物充其量只能说是一般水平，绝对不值这个价。 服务才是真正让人失望的地方。一场突如其来的倾盆大雨把我们的桌子淋湿了——即使我们撑着伞——服务员也完全没有来过。我们要求换到里面，却被草草地告知没有空桌，更没有提到吧台区或沙发——我们最终还是主动找了个地方坐下。我们还等了30分钟才拿到餐食，而且上来的时候连餐具都没有。所以我们不得不又等了10分钟才拿到。 总而言之，这是一次令人沮丧且管理不善的体验。对于一家收费高昂的餐厅来说，这种程度的疏忽实在令人无法接受。我不会推荐它——坦率地说，这样的地方应该被抵制。 （原文） We had brunch outside and the experience was underwhelming at best. Given the overpriced menu, we expected a corresponding level of food quality and service—but The Mark fell far short. The setup was disappointing: flimsy plastic chairs and an unsecured tablecloth that kept flying up with the slightest breeze. The food was average at best, certainly not worth the price. Service was where things really unraveled. When a sudden downpour soaked our table—even under the umbrella—the waiter didn’t check on us once. When we asked to be moved inside, we were curtly told there were no tables available, with no mention of the bar area or couches where we eventually seated ourselves out of sheer initiative. We also waited 30 minutes for our food, which arrived without any silverware. So we had to wait another !10 min! to get it. Overall, a frustrating and poorly managed experience. For a place that charges premium prices, this level of carelessness is unacceptable. I wouldn’t recommend it—and frankly, places like this deserve to be boycotted.

（由 Google 翻译）这是一家标志性的酒店。一些员工非常专业，了解酒店的接待、餐饮和先决条件。食物还算过得去，但谈不上特别出色。这一点需要主厨 Jean-George 改进。 （原文） This is an iconic property. Some of the associates are very professional and understand the hospitality, food, beverage, and prerequisite expectations. Food is more or less solid, but not exceptional. That is something that needs corrected by Chef Jean-George.

（由 Google 翻译）高端酒店，靠近中央公园、大都会艺术博物馆和麦迪逊大道。这里充满老派纽约风情，如果你喜欢这种风格，你一定会喜欢这家酒店。服务无可挑剔。特别感谢2025年6月7日星期六早上前台的Mia和另一位女孩。由于当天计划有变，我提前到达了。他们很快就帮我安排好了房间。我欣赏的是一些小细节，比如第二天早上退房时，我走到前台，Mia向Johnson女士打招呼，她真是太老派了。很有格调。浴室很漂亮，有淋浴和浴缸。我可以看到麦迪逊大道的景色。总而言之，体验很棒。感谢酒店的工作人员。 （原文） High end hotel near Central Park, The Met, Madison Avenue. It's Old School New York so if you like that, you'll like this hotel. The service is impeccable. Shout out to Mia and the other girl at the front desk Saturday morning 6/7/25. I arrived before check-in because my plan for the day changed. They quickly accommodated me and got me into my room. It's the little things I appreciate like, upon checkout early the next morning, as I approached the desk, Mia said good morming Ms. Johnson. Old school. Classy. Nice bathrooms with shower and tub. I had a view of Madison Avenue. Overall, nice experience. Thanks to the staff.

（由 Google 翻译）地理位置绝佳。房间也很棒。热狗好吃到不行，最重要的是，Deborah 还在工作。前门让我们感觉像在家一样。如果可以特别给 Deborah 加一颗星，我们一定会加。 （原文） The location is perfect. The rooms were nice. The hot dog is to die for and most importantly Deborah who works. The front door made us feel right at home. If we could give an extra star specifically for Deborah we would.

（由 Google 翻译）我的外套先是毁了，然后又丢了。后来又在错误的地址找到了。 6月4日星期二，我去那里参加一个派对，服务员无意中把调料洒在了我的外套前襟上。他们处理得不错。他们帮我把外套拿去清洗了，还告诉我第二天就能拿到。结果却不是。 五天后我打电话给他们。他们说会快递给我。花了200-400美元，我以为可以放过他们，就让他们用联邦快递寄，只是让他们把追踪号码发邮件给我。他们保证周二就能拿到。结果又不是。 星期四我又打电话联系了Joshua。我要求他们快递，因为他们已经两次忘记了。他从来没直接跟我说过，只是“保证”他“现在”正在处理。之所以加引号，是因为他重复了好几次，而且是原话。因为我要离开三个星期，所以我给了他我的新地址，他再次向我保证现在正在处理。结果还是不行。 第二天终于处理好了，但寄错了地址。我猜我明年夏天能收到我的春装外套，然后就用它了。不过值得庆幸的是，10天里我只打了4次电话过去，和13个人聊过。 哦，食物不错，空间也装腔作势。如果你要上厕所，可以拿个指南针和一些什锦干果。 （原文） Ruined and then lost my coat. And then found my coat at the wrong address Went there for a party on Tuesday June 4 where the waiter made an honest mistake and spilled dressing all down the front of my coat. They did the right thing. They took it and got it cleaned and told me I would have it the next day. NOPE. 5 days later I called them. They said they would courier it to me. At a cost of $200-400, I thought I would let them off the hook and told them to FedEx it but just to email me the tracking number. They assured me I would have it on Tuesday. NOPE AGAIN. Called back on Thursday and spoke to Joshua. I asked now that it be couriered since they forgot about it not once, but twice already. He was never direct with me but “assured” me he was handling it “right now”. In quotes because those were his exact words that he repeated several times. Since I was going to be away for 3 weeks I gave him my new address, and he again assured me that it was being handled right now. AGAIN NOPE. It was eventually handled, the next day, and sent to the wrong address. Guess I’ll see my spring coat in the summer and use it next year. But the silver lining is that I only had to call over there 4 times in 10 days and speak to 13 different people. Oh the food was good and space pretentious. Being a compass and some trail mix if you go to the bathroom

（由 Google 翻译）抵达后，工作人员将热情迎接您。无论您是想在餐厅用餐，还是在酒吧小酌一杯，与当地人交流，亦或享受轻松的住宿，我们都能满足您的需求。距离中央公园动物园仅数分钟路程。 （原文） Upon arrival staff is there ready to greet you. Whether to dine at their restuarant, have drinks at the and mingle with the locals or enjoy a relaxing stay. Minutes from the central park zoo.

（由 Google 翻译）这篇评论只针对外面的热狗摊。味道不错。牛肉和泡菜混合的！再厚一点就更好了！ （原文） This review is only for the hotdog stand outside. It was good. Cross fed beef and kimchi relish! Thicker would be nice!

（由 Google 翻译）地理位置优越，员工非常友善热情。我们通过美国运通精选酒店系列预订，虽然没有获得房间升级有点小失望，但房间本身对于纽约的酒店来说仍然非常舒适宽敞。小贴士：在酒店大堂酒廊点饮料时，不妨尝尝那里的玉米坚果，味道超赞。 （原文） Great location and staff is incredibly nice and welcoming. We book through the Amex Fine Hotel collection, we didn't receive a room upgrade which was a little disappointing but the room was still very nice and spacious for a New York Hotel. Pro Tip: Try the corn nuts while getting a beverage in their lobby lounge, so good.

（由 Google 翻译）我和我男朋友在这里度过了三天两夜。我们本来应该住一间双人间，但因为我们的乘车在办理入住前几个小时让我们下车，所以我们换了一间带一张床的房间，但这没关系。我们可以看到中央公园的景色。在这家酒店工作的人很好，对我们很好。长话短说，我赢得了一次全付费的纽约之旅，分配给我的旅行社为我们选择了丽思卡尔顿酒店。每个走进酒店的人都穿着得体，你可以看出他们有钱，哈哈，与我和我来自密西西比州南部腹地的男朋友相比，我们没有任何商务休闲装，员工也没有对我们有任何区别。酒店的酒吧有很棒的食物，值得赞扬的是曼尼，他帮我男朋友找到了一家杂草店，哈哈，每个人都很友好。我在这家酒店最喜欢的事情是淋浴，热水感觉棒极了，就像我在接受按摩一样，我再也不想出去了。 （原文） My boyfriend and I spent 2 nights and 3 days here. We were supposed to get a double occupancy but because our ride dropped us off a few hours before check-in we got a different room with one bed but that's okay. We had the Central Park view. The people who worked at this hotel were nice and treated us well. Long story short I won an all-paid NY trip and the travel agent who was assigned to me chose The Ritz Carlton Hotel for us. Everyone who walked into the hotel was dressed nicely and you could tell they had money lol compared to myself and my boyfriend coming from the deep South of Mississippi we didn't own any business casual attire and the employees didn't treat us any differently. The bar in the hotel has great food and a shoutout to Manny who helped my boyfriend find a weed shop lol everyone was friendly. My favorite thing at this hotel was the showers the hot water felt amazing like I was getting a massage I never wanted to get out.

（由 Google 翻译）我喜欢住在这里，客户服务很棒，每个人都非常友好和善良...... （原文） I love staying here, great customer services, everyone is so friendly and nice....

（由 Google 翻译）一流的服务、位置和房间。中央公园的景色和深浸浴缸是我的最爱。我在纽约旅行时肯定会和他们住在一起。礼宾部非常乐于助人。 （原文） Top notch service, location, and room. The view of Central Park and deep soaking bathtub were my favorite. I will definitely stay with them for my NYC trips. The concierge was very helpful.

（由 Google 翻译）毫无疑问，这个地方就在中央公园对面，礼宾部非常棒，在最后一刻预订了晚上 9 点到午夜穿越纽约的旅行！从时代广场到小意大利、乔斯披萨等等，一切都很棒！房间干净，工作人员总是面带微笑，乐于助人，而且对宠物友好。他们还协调了中央公园周围的马车之旅。他们让我们的住宿变得难忘。 （原文） Hands down the place to be, across central park, the concierge was awesome in booking a last minute tour at 9 pm to midnight across New York! Fabulous from time square to little Italy, Joes Pizza and much more! Rooms clean and staff always helpful with a smile and pet friendly. They also coordinated a carriage ride around Central Park. They made our stay memorable.

（由 Google 翻译）这家酒店不是我所期待的。虽然它的位置无疑是黄金地段，但它没有达到我所期望的丽思卡尔顿酒店的标准。房间感觉很小，窗户很脏，设施基本，还有一些老式的装饰和家具元素。服务很基本，缺乏我在其他地方遇到的对细节的关注。此外，考虑到质量，价格也很高。如果您想在这座城市体验丽思卡尔顿酒店，我建议您探索他们的其他酒店或考虑换一家酒店。 （原文） This hotel was not what I anticipated. While its location is undoubtedly prime, it didn't meet the Ritz-Carlton standards I've come to expect. The rooms felt small, with dirty windows, basic amenities, and some old-fashioned decor and furniture elements. The service was basic, lacking the attention to detail I've encountered at other locations. Moreover, given the quality, the price was steep. If you're set on the Ritz-Carlton experience in this city, I'd suggest exploring their other properties or considering a different hotel.

（由 Google 翻译）精彩的住宿体验！我非常喜欢酒店工作人员对细节的关注。我们正在庆祝周年纪念日，工作人员在抵达时留下了香槟和草莓。我们在抵达前被询问了我们的计划，每次活动结束后，客户关系经理都会在我们的房间里留下一些小纪念品。我们对此深表赞赏，并体现了我们对细节的关注。工作人员非常友好，反应灵敏——我们在住宿期间需要一些物品，而且总是非常及时地提供。 对于纽约来说，房间非常宽敞，而且非常干净。 我绝对迷恋丽思卡尔顿品牌，并且肯定会在世界各地寻找其他酒店参观。 （原文） Spectacular stay! I absolutely love the attention to detail that the hotel staff has shown. We were celebrating our anniversary and the staff had left champagne and strawberries on arrival. We were asked for our plans before arrival and the guest relations manager left small mementos in our room after each event. This was greatly appreciated and showed the attention to detail we enjoyed. The staff were very friendly and responsive - we needed a few items during our stay and they were always provided in a very timely manner. The rooms get very spacious for NY and we're very clean. I am absolutely sold on the Ritz Carlton brand and will most definitely look for other hotels to visit around the world.

服务态度很亲切，很有韵味的一家酒店，比较少见哦，很喜欢。

这里我去过一次，食品好好吃，感觉还不错，以后有机会还会回来。

（由 Google 翻译）宣传绝对物超所值。员工热情好客，房间很棒，淋浴是我住过的所有五星级酒店里最好的。他们不会在小吃吧和无酒精饮料上斤斤计较，这点我很喜欢。我住的是小型套房，非常喜欢。 （原文） The hype is well worth it. Very welcoming staff, great rooms, and THE BEST shower of any 5 star hotel I’ve been too. Love that they don’t nickel and dime over the snack bar and the non-alcoholic drinks. I stayed in the junior suite and loved it.

（由 Google 翻译）这家酒店非常漂亮，前台和门卫热情友好，他们真的让酒店成为了家外之家。酒店休息室在秋天显得格外温馨，我们很享受在庭院里小憩片刻。房间布置得非常用心——宽敞舒适的床、夜里也能找到的床头灯、遮光窗帘、纱窗和窗帘、随时可用的空调，以及一个很棒的淋浴间，不用花半个小时去琢磨怎么用。每天走了好几个小时的路后，酒店提供免费小吃，非常贴心。酒店可以要求提供茶和咖啡机（如果早起倒时差，一杯茶总是很受欢迎的）。需要注意的是：临街的房间比较吵。虽然很适合观察来往的人群，但最好带上耳塞，因为楼下就是垃圾车和餐厅的送餐点。而且我们发现每天早上7点都有孩子在房间外跑来跑去。我戴了耳塞，但如果没有的话，可能就有点难受了。酒店的位置无与伦比。翠贝卡区环境优美，交通便利。我们在当地很棒的餐厅和咖啡馆吃了早餐，然后沿着哈德逊河边散步，换换环境，真是太享受了。去曼哈顿西区的地铁非常近，去东区的话，我们步行到苏豪区坐地铁。这绝对是曼哈顿最棒的住宿地点。 （原文） Beautiful hotel with the friendliest most welcoming front desk and door staff-they really do make the hotel a home away from home. The hotel lounge is very cosy for Autumn and we were happy to wrap up and sit in the courtyard. Rooms were well thought out - large comfortable beds, bedside lights which can be found in the dark, blackout blinds, sheers and curtains, aircon which does exactly what you ask it to, and a great shower which you don’t spend half an hour trying to figure out. The free snacks were welcome after hours of walking each day. Tea and coffee machinery can be requested (a cup of tea is always welcome when up early with jet lag). One thing to be aware of: the rooms overlooking the street are noisy. Fabulous for people watching but best bring ear plugs because the refuse trucks and food delivery for the restaurant are just below, also we found children were running around outside the room at 7 am every day. I had ear plugs but it might have been tough if I hadn’t. Location of the hotel is unmatched. TriBeCa is a beautiful neighbourhood within easy reach of everywhere. We ate breakfast at excellent local diners and cafe’s and really enjoyed walking beside the Hudson for a change of scene. Subway for the West Side of Manhattan is super close, and for East we walked to SoHo to take the metro. This is definitely the place to stay in Manhattan.

（由 Google 翻译）我们经常外出度假，去年就住过这家酒店。离开的时候，我说这里太棒了，还想再来。今天我们又在这里住了几天回来，我可以肯定地说，这家酒店确实非常出色。所有员工都非常乐于助人，有求必应。酒店设有客人专用的休息室和用餐区，我们有一天晚上在那里享用了晚餐，味道非常棒。我们住的是他们的标准间，有些标准间感觉像是临时拼凑的——但在格林威治酒店完全不会。房间里的所有设施都像是精心设计的，浴室虽然不大，但淋浴水流非常强劲，我们非常喜欢。总之，我们很不舍地离开了，但一定会再来的。 （原文） We go away on holiday fairly often and stayed here last year. When we left, I said it was amazing and wanted to go back. Well we have just returned from another few days and I can confirm this hotel is exceptional. All of the staff are extremely helpful and nothing is ever too much trouble. They have a guest only lounge and eating area where we had dinner one evening which was extremely good. We stayed in one of their standard rooms which sometimes feel a bit like an afterthought - not at the Greenwich. Everything felt like it was made for the room and the bathroom, although small, had an extremely strong shower which was very much appreciated. Overall, we were sad to leave but will definitely be back.

（由 Google 翻译）我在这家酒店住了很长时间，人们开始像家人一样对待我，从客厅到客房服务到前台，每个人都对我的家人很好 （原文） I stayed at the hotel in so long that the people started treating me like family everybody from the drawing room to the House Keeping and front desk were amazing to my family

（由 Google 翻译）我在William Haus的体验非常棒！和我沟通的那位工作人员非常乐于助人、耐心又友善。他们让整个过程变得轻松愉快。非常感谢他们提供的优质服务——强烈推荐！ （原文） I had a great experience with William Haus! The person I spoke with was incredibly helpful, patient, and kind. They made the whole process so easy and pleasant. Really appreciate the excellent service — highly recommend!

（由 Google 翻译）The Lowell 与 CHRISTIAN DIOR 有合作安排。换句话说，阶级与优雅的结合。这是一次生日庆祝活动，这是一个再好不过的惊喜或礼物了。洛厄尔酒店是送给纽约市的一份特别礼物。外面熙熙攘攘，只要走进洛厄尔酒店几步之遥，您就可以轻松逃离城市的喧嚣，那里充满魅力和优雅。这简直太棒了。 （原文） The Lowell has a collaborative arrangement with CHRISTIAN DIOR. In other words where class meets elegance. It was a birthday celebration and it could not have been a better surprise or gift. The Lowell is a special gift to NYC. With all the hustle and bustle going on outside, one can easily escape the urban roar by taking just a few steps into the Lowell where you are greeted with charm and grace. It was simply Wonderful.

（由 Google 翻译）庆祝人生重要时刻，洛厄尔酒店 (The Lowell Hotel) 绝对是您的不二之选！酒店拥有经典优雅的格调、卓越的服务和优越的地理位置，定能为您带来充满欢乐和喜悦的难忘体验。如果您不只是寻找一个落脚之所，而是渴望将休闲奢华与卓越服务完美融合的体验，那么这里就是您的理想之选！不妨将它作为您在纽约的度假胜地、您新的家外之家，以及创造珍贵回忆的绝佳场所。让我们为这个俘获您心弦、伴您一生的地方干杯！ （原文） When it’s time to celebrate that special milestone birthday, The Lowell Hotel is truly an excellent choice! With its classic elegance, outstanding service, and prime location, it offers unforgettable experiences filled with joy and celebration. If you’re looking for more than just a place to stay—if you desire an experience that seamlessly combines casual luxury with exceptional service—this is the ideal destination for you! Consider it your New York getaway, your new home away from home, and a wonderful setting for creating cherished memories. Here’s to a place that captures your heart and stays with you for a lifetime!

（由 Google 翻译）与任何正面评价都格格不入。 虽然浴室很干净，但卧室却很糟糕。只需轻轻拂过床头柜上的书籍，就能看到积满灰尘，简直令人无法接受。床垫磨损严重。电视/媒体系统有些老旧，感觉像是住在一家二星级酒店。还有一次，我们从全食超市买的食品（大部分是装满水的瓶装）似乎被误认为是垃圾而被拿走了。客房用餐体验简直令人失望至极。 好的方面是——前台工作人员很棒，礼宾部也很棒。 我直接向美国运通精品酒店及度假村表达了我的担忧，经理帕特里夏承诺会给我发一封电子邮件来解决问题，但我什么也没收到。 总的来说，这是一次令人失望的体验，尤其是在这个城市有这么多不错的选择。 （原文） Can not align with any of the positive reviews. While the bath rooms were clean, same can not be said about the bed room. A simple swipe over the books on the bed side tables would expose and amount of dust that is simply unacceptable. Mattresses are overly worn. TV/Media System outdated to a degree, it makes you feel like staying at a 2* hotel. On another occasion our Whole Foods groceries (mostly full water bottles) were apparently mistakenly deemed trash and removed. In room dining was above and beyond disappointing. On a positive note - the front desk staff was amazing and so was the concierge. Expressed my concerns directly to Amex Fine Hotels and Resorts, was promised to receive an E-Mail by Patricia, the manager, to address concerns and have never received anything. Overall a disappointing experience, especially with so many wonderful alternatives in the city.

（由 Google 翻译）我和妻子来到曼哈顿上东区的洛厄尔酒店庆祝我们的14周年结婚纪念日，由马若雷勒团队携手迪奥之家共同打造的“铃兰下午茶”给我们留下了难忘的回忆。 我们在曼哈顿体验过不少颇受欢迎的下午茶，但这次的下午茶在各个方面都独树一帜。摆盘、食物和茶饮都堪称精致，花艺布置也令人惊艳——恰到好处，因为我妻子是一位花艺师，也是迪奥的忠实拥趸。 真正让这次体验与众不同的是酒店的热情好客。从抵达的那一刻起，我们就感受到了热情的欢迎和无微不至的关怀。女主人杰西卡竭尽全力，慷慨地为我们解决了最后一刻的预订变更，之后还特意来到我们的餐桌旁，确保一切都完美无缺。我们和她愉快地聊了聊，谈到真诚的款待如何提升体验，而这次下午茶就完美地诠释了这一点。我们的服务员法比奥也非常棒——她全程都细心、友善、专业。 从始至终，一切都完美无缺。优雅、私密，令人难忘——一个将艺术、花艺和永恒奢华完美融合的下午。很高兴我们选择在这里庆祝。 （原文） My wife and I visited The Lowell Hotel in Upper East Manhattan to celebrate our 14th wedding anniversary, and the Lily of the Valley Afternoon Tea, a collaboration between The Lowell and Dior Maison by the Majorelle team, was truly unforgettable. We’ve experienced several popular afternoon teas in the city, but this one stood out in every way. The presentation, food, and tea were all exquisite, and the floral arrangements were absolutely stunning—fitting, since my wife is a florist and a longtime admirer of Dior. What truly set this experience apart was the hospitality. From the moment we arrived, we felt warmly welcomed and cared for. Jessica, the hostess, went above and beyond by graciously accommodating a last-minute change to our reservation and later stopping by our table to make sure everything was perfect. We had a lovely chat with her about how genuine hospitality can elevate an experience, and this afternoon was the perfect example of that. Fabio, our server, was also wonderful—attentive, kind, and professional throughout. Everything was perfect from start to finish. It was elegant, intimate, and deeply memorable—an afternoon that beautifully blended art, floristry, and timeless luxury. I’m so glad we chose to celebrate here.

（由 Google 翻译）仅供铃兰评论。 周六来这里喝与 Dior Maison 合作的铃兰下午茶。 我们坐在封闭的室外露台上——装饰很可爱，但区域有点窄，我们感觉有点挤。 有些椅子有迪奥枕头，但不是全部。 总体而言，并不是真正的“迪奥”装饰。 我和我的朋友得到了“铃兰”套餐——介绍很可爱。 咸味食物很不错，甜糕点也还可以。 凡尔赛宫的绿茶之夜相当不错！ 额外收费，他们提供各种蛋糕和饼干（迪奥酒吧夹克饼干、粉红蛋糕、玛德琳蛋糕）——这些东西的整体外观令人失望，装饰很差。 然而，这里的服务非常好，A+。 工作人员非常友好和乐于助人。 （原文） LILY OF THE VALLEY REVIEW ONLY. Came here Saturday for their Lily of the Valley Afternoon Tea in collaboration with Dior Maison. We got seated in the enclosed outdoor patio—cute decor but the area was a bit narrow and we felt a bit squished. Some chairs had a Christian Dior pillow but not all. Not really any “Dior” decor overall. My friends and I got the “Lily of the Valley” package—presentation was cute. The savory items were decent and there sweet pastries were okay. The Green Tea Nuit a Versailles was pretty good! For extra charge, they offered a selection of cake and cookies (Dior Bar Jacket cookies, Pink Cake, Madeleines)—the overall look for these items was disappointing, poorly decorated. However, service here was excellent, A+. Staff were quite friendly and helpful.

（由 Google 翻译）太棒了！我太喜欢这家酒店了。员工很棒，食物无可挑剔。床超级舒服。10/10 推荐！ （原文） Fantastic! Absolutely love this hotel. Staff is amazing, food is impeccable. Bed is sooo comfy. 10/10 recommend!

（由 Google 翻译）城市中的一片宁静。优雅的客房，周到细致的服务，以及闹市中难得的静谧。洛厄尔酒店始终保持着完美无瑕的品质。 （原文） Serenity in the city. Elegant rooms, discreet service, and a rare sense of calm above the noise. The Lowell remains quietly flawless.

在纽约寸土寸金的地方，这家安缦的城市酒店房间面积还是很大的，进门处小气了一点，而且大门不是在第五大道上。感觉安缦是营销做的好，实际上并没有比其它奢华酒店更好，但是价格却贵很多，性价比不高。

（由 Google 翻译）街上很吵，所以说建筑商特别注重酒店安静的说法是无稽之谈，床硬得像石头，酒店的食物价格昂贵，质量极其一般（寿司餐厅除外），但这个价格让 NOBU 酒店显得物超所值。酒店员工的服务很不周全，我当时正在参加一个重要的商务会议，女主人却不停地和一位向我推销十亿美元大单的客人调情。酒店的位置无可挑剔，酒店最好的套房的景色也非常非常一般，我甚至花了 2 万美元每晚住一间公寓，这简直是巨大的浪费，电视只能调到业主的频道，我根本收不到基本的新闻。 如果您期待着其他许多地方都能提供的安缦体验，那么请做好失望的准备，对于纽约最昂贵的酒店房间来说，这完全不可接受。 （原文） Noisy from the street, so the assertion that the builder was particularly concerned about the hotel being quiet is nonsense, beds are rock hard, hotel food is expensive and extremely average quality, except for the sushi restaurant, but the prices make NOBU seem like a bargain. The help from the hotel staff is spotty, I was conducting an important business meeting and the hostess wouldn’t stop flirting with the guest who was pitching a billion dollar deal to me. The location is hard to beat, views are very, very average from the best suites in the hotel, I even spent 20k per night for an apartment and that’s a giant waste of money, the tvs were programmed for the owners channels and I could not get basic news. If you are expecting the Aman experience that many of the other locations provide, prepare for a shock of disappointment, totally unacceptable for the most expensive hotel rooms in nyc.

（由 Google 翻译）我去纽约探望一位住在安缦酒店的朋友，说实话，我本来以为在这样一家高端酒店里会有更好的体验。结果发现，酒店的氛围冷冰冰的，毫无热情好客之感，员工似乎更注重外表，而不是真正的热情好客。一切乍一看都令人印象深刻，但一旦入住，就会发现它完全不符合他们宣传的奢华形象。绝对不值这个价钱，也不值这个价钱。 彻底失望了——与其说是安缦，不如说是“阿美”。 （原文） I visited a friend staying at the Aman in NYC and honestly expected a much better experience for such a high-end place. The atmosphere felt cold and unwelcoming, and the staff seemed more interested in appearances than actual hospitality. Everything looks impressive at first, but once you’re there, it just doesn’t live up to the luxury image they advertise. Definitely not worth the hype or the price. Total letdown — more “Ameh” than Aman.

很好 但是完全没有view

（由 Google 翻译）服务不错，但工作人员却虚伪至极。我们一走进房间，就发现和预订的完全不一样。他们甚至给了我们一个只值一半价钱的房间！前台还试图说服我们，这是“纽约最大的房间”，这简直荒谬，因为我们预订的是他们最大的套房。他们面带微笑地说了这么多，但这完全是欺骗——好像他们觉得我们太蠢了，根本察觉不到似的。 我强烈警告其他旅客不要被他们礼貌的态度所蒙蔽——一定要仔细检查房间，确认你预订的房间是真的。 （原文） The service was nice, but the staff were completely fake. The moment we walked into the room, we saw it was nothing like what we booked. They even gave us a room that’s worth half the price! The front desk tried to convince us it was “the largest room in New York,” which is ridiculous because we had booked the biggest suite they offer. They said it all with a smile, but it was pure dishonesty — like they thought we were too stupid to notice. I would strongly warn other travelers not to be fooled by their polite attitude — make sure you check your room carefully and confirm what you actually booked.

（由 Google 翻译）我的入住体验非常令人失望。 我原本预订的房间已经无法使用，前台说要给我“升级”。然而，新房间明显比我预订的房间小得多。我在网上查看了房间描述，大小完全不符。感觉自己被误导了。 工作人员的解释含糊不清，难以令人信服。如果这真的是升级，那么这家酒店的性价比实在太低了。客人并不傻——我们自己都能看出差别。总而言之，我感觉自己被骗了，不会再来这家酒店，也不会推荐它。 （原文） I had a very disappointing stay. The room I originally booked was unavailable, and the front desk said they were giving me an “upgrade.” However, the new room was clearly much smaller than the one I booked. I checked the room descriptions online, and the size didn’t match at all. It really felt like I was being misled. The staff’s explanation was vague and unconvincing. If this was truly an upgrade, then the hotel’s value for money is extremely low. Guests are not foolish — we can see the difference ourselves. Overall, I felt deceived and will not be returning or recommending this hotel.

（由 Google 翻译）大约一年前，我把我那辆价值超过五十万美元的全新劳斯莱斯库里南停在酒店里，在那里住了一个多月。后来，酒店工作人员把车开走了，然后又送了回来。结果有人当场损坏了我的爱车。起初，他们给我发了一份索赔表——我填好并附上了损坏的照片。 之后，就彻底杳无音信。没有回复，没有赔偿，只有空洞的承诺和借口。 保险公司保持沉默，拒绝承担责任，问题至今仍未得到解决。 住了这么久，还要和酒店打交道，我的整个体验彻底毁了。 如果你想省心省力，那就尽量避免选择这种停车场。 （原文） Almost a year ago, I left my personal, brand new Rolls Royce Cullinan — a car worth over half a million dollars — parked at the hotel where I stayed for over a month. The car was taken and brought back by hotel staff. Someone damaged my expensive vehicle right there. At first, they sent me a claim form — I filled it out and submitted it along with photos of the damage that I have. Since then — complete silence. No responses, no compensation, just empty promises and excuses. The insurance company stays silent, the company refuses to take responsibility, and the issue remains unresolved. After such a long stay and dealing with the hotel, my overall experience was completely ruined. If you want to save your nerves and time — avoid this parking at all costs.

（由 Google 翻译）真是太棒了！地理位置优越，房间布置精美宽敞，工作人员热情周到，让人感觉宾至如归。氛围无可挑剔！ 我希望以后每次来纽约都能住在这里。早餐是点菜单外的，这也是一大亮点！哦，还要特别感谢Lauren，她是这里最棒的礼宾员，她能推荐任何好东西，而且人超级好！ （原文） Such an amazing hotel! The neighborhood is perfect, the rooms are so well appointed and roomy, and the staff make you feel so welcomed. The vibes are immaculate! I hope to stay here anytime I come to NYC. The included breakfast is order off menu so that’s a plus too! Oh and special shout of to Lauren, the best concierge in the game, she had recommendations for anything and was just the warmest person!

（由 Google 翻译）这家酒店真是漂亮，地理位置优越，位于下东区的中心地带。去布鲁克林非常方便，出门就能看到众多一流的酒吧和餐厅。酒店的规格和设计是我们见过的最好的之一——这里花费了真心的心思和金钱！唯一不足的是，前台工作人员的服务态度与酒店的品质和价格不符，这让我们有点失望。入住时，我们被告知会跟进一些问题，但最终并没有。在纽约同等价位的酒店，我们遇到的前台服务人员要热情友好得多。这一点显然非常重要，因为前台是您进门和离开时第一个接触的人。话虽如此，我们肯定会再次光临，因为它的所有其他方面都很棒。 （原文） What a beautiful hotel, in a super spot - right in the thick of it in lower east side. Brooklyn is super accessible, and so many great bars and restaurants on your doorstep. The spec of the hotel and the design is some of the best we’ve ever seen - some real thought and money have been spent here! The only drawback we felt was the front desk staff were underwhelming given the quality and expense of the hotel, which was a slight let down. On check-in we were told certain things would be followed up on which never were. At similar priced hotels in NYC we’ve experienced much more helpful and friendly front desks. This is obviously pretty important when front desk are the first people you interact with when you walk in and also when you leave. That said we would definitely return for all the other great aspects.

（由 Google 翻译）这可能是我在纽约住过的最喜欢的酒店了！房间装修精美，舒适宜人，设施一应俱全。灯光、音响系统和超赞的香皂等细节之处都让这里与众不同。酒吧和餐厅也非常棒，提供美味的食物和饮品，员工也很友好。作为一个曾经住在纽约的人，我去过不少酒店和餐厅酒吧，以下是我最近最喜欢的几个。 迫不及待想再来这里住！12/10 （原文） This is probably my favorite hotel I’ve ever stayed in while in nyc! The rooms are incredibly well decorated, comfortable, and have everything you need. The small details, including the lighting, speaker system, and amazing soaps make all the difference. The bar and restaurant were also incredible & had amazing food/drinks and friendly staff. As someone who used to live in the city, I’ve been to my fair share of hotels restaurants/bars and these are some of my new favorites. Can’t wait to come back and stay here! 12/10

（由 Google 翻译）我们在纽约住过几家酒店，Nine Orchard 是我们的第二站——结果却是最令人难忘的之一。酒店的设计和家具都经过精心设计，魅力十足，精致的氛围让整个空间显得格外特别。我尤其喜欢那些家具，我猜是与 BDDW 合作的——经典而优雅的设计和宽敞的客房给我留下了深刻的印象。 早餐很美味，晚上我遇到了住在纽约的朋友，我们一起在 Corner Bar 共进晚餐——食物美味，服务也很棒。 工作人员始终热情周到。虽然英语不是我的母语，但他们耐心倾听，并以平静友好的方式再次解释所有事情，让我感到非常舒适。 总而言之，这是一次温暖而无缝的体验。它让我体会到真正的待客之道——真诚、周到、令人安心。 （原文） We stayed at several hotels in New York, and Nine Orchard was our second stop — it turned out to be one of the most memorable. The design and furniture felt thoughtful and charming, with a sense of refinement that made the space very special. I especially loved the furniture, which I believe is in collaboration with BDDW — the classic yet elegant design and spacious rooms left a strong impression. Breakfast was delightful, and in the evening I met friends who live in New York, and we had dinner together at the Corner Bar — the food was delicious, and the service was excellent. The staff were consistently kind and attentive. Even though English is not my first language, they listened patiently and explained everything again in a calm and friendly manner, which made me feel very comfortable. Overall, it was such a warm and seamless experience. It reminded me of what true hospitality should feel like — genuine, attentive, and comforting.

（由 Google 翻译）我们最近搬离了这座城市，之前在这里住了好几年，也住过纽约很多顶级酒店——但九号果园酒店 (Nine Orchard) 绝对是其中的佼佼者。酒店设计精美绝伦，房间舒适无比，氛围宁静优雅，又不失高雅。 这里的食物美味无比——毫无疑问是城里最好的酒店餐厅之一。员工也非常出色——热情周到，服务周到，而且很贴心。非常感谢 Chico 和 Lauren 让我们感受到无微不至的关怀。 现在我们搬到了西海岸，以后回来，这里就是我唯一想住的地方。这里真是个宝地。 （原文） We recently moved out of the city after living here for years and have stayed at many of NYC’s top hotels — but Nine Orchard stands out above them all. The design is stunning, the rooms are incredibly comfortable, and the vibe is calm, elegant, and elevated. The food is phenomenal — easily some of the best hotel dining in the city. And the staff is exceptional — warm, discreet, and intuitive. Huge thank you to Chico and Lauren for making us feel so taken care of. Now that we’re based on the West Coast, this is the only place I want to stay when we come back. A true gem.

（由 Google 翻译）我们四个多月前就住在这里了。我现在还在琢磨他们的床有多舒服，也不知道该怎么弄到一张。我想，既然我已经盼望了这么久，还能有这样的睡眠体验，那我得给他们写个评价。 其他一切都很棒。强烈推荐给大家。 欢迎留言告诉我怎么买到那种破床垫…… （原文） We stayed here over 4 months ago. I am still thinking about how comfortable their beds are and wondering how the heck I get one. I figured if it's been that long that I've been wishing for the same sleeping experience, I owe them a review. Everything else was wonderful too. Would recommend to everyone. Feel free to respond with how to buy one of those dang mattresses....

（由 Google 翻译）我在Nine Orchard位于14楼的酒吧拍摄了一场订婚派对。这里非常适合举办私人活动。光线充足，还能欣赏到城市美景，非常适合拍照。这里可以舒适地容纳75到100人，但再多就太挤了。我最喜欢的是可以通过楼梯到达的凉亭，在那里可以拍出非常独特的照片。食物和饮料也很棒，总能保持派对的氛围。我会推荐客户去那里看看。 （原文） I shot an engagement party at Nine Orchard's bar on the 14th floor. It's a great spot for a private event. You get good light and a cool view of the city for photos. It fits about 75-100 people comfortably, but any more would be a squeeze. My favorite part was the gazebo you can get to by a staircase, it makes for really unique photos. The food and drinks were good too, which always helps keep the party vibe going. I'd tell clients to check it out.

我在2015年6月來這裏住過大床房。是角落的房間，很大、乾淨、而且現代。床很舒服，盥洗室很整潔。我很喜歡這裏的免費早餐，因為有很多選擇。前台的工作人員很友善，回答了我所有的問題。酒店位置極佳，距離地鐵站只有幾分鐘路程，而且周邊都是美味的亞洲餐廳。只有一點不好，就是附近沒什麼停車的地方。

（由 Google 翻译）入住过程轻松愉快，Sandra 热情好客，相处愉快。酒店时尚现代，房间景观也很棒。但淋浴设施在我看来很糟糕，水压很差，而且不太热。房间较小，但我睡得很好，而且很喜欢这里的景色。浴室略有不足。电梯很快，步行到任何地方都很方便。街对面就是公园和海滩。地理位置优越，酒店内有三家餐厅。 （原文） Check in was nice and easy, Sandra was welcoming and a pleasure to deal with. The hotel is hip and modern, and the rooms view was really nice. But the shower was horrible imo, bad water pressure and doesn’t get very hot. Rooms are on the smaller side but I slept well and loved the view. Bathroom just left more to be desired. Elevator was fast, easy to walk everywhere. There is a park and beach across the street. Amazing location and has 3 restaurants on the property.

（由 Google 翻译）我根据自己的真实体验撰写这篇评论。2021年我曾在这里住过一次，相比时代广场，这里的位置和体验真是太棒了——我们迫不及待地想再来一次！可惜的是，我们最近的住宿体验非常令人失望，尤其是考虑到我们花了多少钱。 我们花了近6000美元住了五晚，自然而然地期待着高质量的服务。然而，房间完全没有体现出这个价格——墙上的油漆看起来还没刷完，最多也就三星级的感觉。对于一家收取豪华价格的酒店来说，基本的维护应该是必不可少的。 最糟糕的是酒店楼上的夜总会。如果你想晚上睡个好觉，那可就大错特错了——那里震耳欲聋的低音持续到凌晨2点，彻底毁了我们旅途中的睡眠。 更糟糕的是，尽管我已经预付了全额房费，但在退房时，我们却被收取了意想不到的设施费。我在入住时从未被告知这些费用，这感觉更像是一种不正当的、以盈利为目的的手段，而不是热情好客的体现。 当我向前台反映我的担忧时，他们只礼貌地回复了一句“抱歉”——没有后续行动，也没有经理来电，什么都没有。 出于这些原因，我留下了这篇评论，并且不会再住在这里了。遗憾的是，我不会向任何重视透明度、休息或真正热情好客的人推荐这家酒店。 （原文） I’m writing this review based on my honest experience. I stayed here once back in 2021 and loved the location and experience compared to Times Square — we couldn’t wait to return! Unfortunately, our recent stay was very disappointing, especially considering the amount of money we spent. We paid nearly $6,000 for a five-night stay, so naturally, we expected quality. However, the room didn’t reflect that price at all — the paint on the walls looked unfinished, giving off a three-star vibe at best. For a hotel charging luxury rates, basic upkeep should be a given. The worst part was the nightclub on top of the hotel. If you’re hoping for a peaceful night’s sleep, think again — the constant thumping bass went on until 2 a.m. every night and completely ruined our sleep for the trip. To make matters worse, we were hit with unexpected facility charges at checkout, even though I had prepaid for the room in full. I was never informed about these fees at check-in, which felt like a shady and profit-driven move rather than a gesture of hospitality. When I shared my concerns with the front desk, I received nothing more than a polite “sorry” — no follow-up, no manager call, nothing. For these reasons, I’m leaving this review and will not be staying here again. Sadly, I can’t recommend this hotel to anyone who values transparency, rest, or true hospitality.

（由 Google 翻译）作为独自旅行者，这家酒店非常棒，我会再次入住，但不确定情侣或家庭入住是否合适。酒店员工非常出色，前台和门童都热情友好，特别要提到 Brittany 和 David，他们非常乐于助人且热情好客。 这家酒店风格独特，充满乐趣，床也很舒适，景色和地理位置都非常棒。唯一的缺点是淋浴间——如果您注重隐私，情侣或家庭入住时需要注意——淋浴间是全玻璃的，位于房间中央。 健身房虽小，但设施齐全，而且景色优美。酒店位置绝佳，周边有很多景点，步行即可到达。 （原文） Great hotel as a solo traveller and would go back, but not sure if I'd stay here as a couple or family. The staff are amazing, reception and door men, calling out Brittany and David as really helpful and welcoming. Quirky, fun hotel and comfy bed, amazing view and location. Only downside is the shower - more for couples or families to take note if you value your privacy - that it's full glass in middle of the room. Gym small, but good and great view. Perfect location with lots around you and walkable.

（由 Google 翻译）漂亮、现代、时尚的酒店。舒适的床和精心设计的客房，视野开阔。屋顶视野开阔，音乐也很棒。顶楼的热水浴缸有点奇怪，但很酷。房间里的淋浴间是玻璃的，不太私密，所以只适合单人或情侣入住。 员工很友好，帮我们拿行李的Johnny很棒！ 切尔西区位置绝佳，靠近惠特尼博物馆和地铁站。洗衣服务不错，客房送餐早餐也很棒！ 我特别喜欢电梯里播放的艺术视频。 比其他酒店贵一些，但物有所值！ （原文） Lovely, modern, and hip hotel. Comfortable bed and rooms that are well designed and offer great views. Rooftop has great views and music, weird hot tub on the top floor but it’s cool. The glass of the shower in the room doesn’t offer privacy so really only good for solo or couples. Friendly staff, Johnny who handled our bags is great! Perfect area in Chelsea, close to the Whitney museum and subway stations. Laundry service is good and the room service breakfast is great! I particularly loved the elevators with the art videos. More expensive than other hotels but you get what you pay for!

（由 Google 翻译）我们预订了这家标准酒店，庆祝一个特别的生日——虽然没人知道这是个特别的日子，但我们依然感觉自己受到了贵宾般的待遇。前台的Juan风趣幽默，热情周到，不仅帮我们办理了入住手续，还详细介绍了早餐和啤酒花园的情况。我们的房间简直太棒了（真的，我们就是这么觉得！），还能欣赏到令人惊叹的城市美景。晚上出门前，我们去了标准烧烤餐厅的户外区域喝鸡尾酒，Jose和他的团队服务周到热情。我们一边品尝着独具特色的鸡尾酒，一边欣赏着精彩的表演，还了解到了很多关于酒店与Marc Jacobs合作的信息。Jose对这座城市非常了解，还帮我们规划了周末的行程。我们太喜欢这里了，一定会再来的！ （原文） We booked the Standard for a special Birthday trip - no one knew it was a special occasion yet we still felt like we were getting the red carpet treatment just by being guests. Juan at the front desk was funny and engaging, and he helped get us sorted while giving us the lay of the land for breakfast and the Biergarten. We went to our room which was wicked cool (yes we say wicked) and had a stunning view of the city. Before heading out for the night, we stopped at the outside part of the Standard grill for cocktails, where Jose! and staff were beyond amazing. We learned a lot about the collaboration with the hotel and Marc Jacobs, all while sipping unique cocktails and top level entertainment at the same time given Jose’s experience with the city that also helped us map our adventures for the weekend. We love it here and will be back!

（由 Google 翻译）友好的员工，优越的地理位置，绝佳的景观。然而……我有几个缺点，让我不会再来这家酒店了。1. 楼上有个夜总会。我们就在楼下，凌晨4点夜总会关门之前根本睡不着。有个喝醉的女人，肯定是从夜总会的楼梯上下来的，就在我们这层楼上尖叫哭泣了20-30分钟。那时肯定是凌晨3-4点了。走廊里的一切都能听到，夜总会的喧闹声也能听到。2. “大床”实际上就是一张双人床。我升级了房间，这张床勉强能舒服地睡下两个成年人。3. 淋浴。洗手池和淋浴间所在的地方没有浴室门，淋浴间完全敞开着。对于不是情侣的人来说，这很不方便，而且因为是在露天淋浴，所以会有点冷。水会溅得到处都是，也没有地方放毛巾。值得一提的是，电梯里播放的音乐和视频很奇怪，而且重复性太强。 总之，酒店本身（除了夜总会）氛围轻松安静。如果你喜欢散步/跑步，这里非常适合。酒店离西村很近，可以步行去喝咖啡或探索周边！我们住得很愉快，只是不会再来了。不过，周末来这里住还不错。 （原文） Friendly staff, great location, and great views. However… I have a few cons that make this a property that I would not return to. 1. There is a nightclub on the top. We were right below it, and it is impossible to sleep until it closes at 4am. There was a drunk woman who must have come down the stairs from the nightclub who was just screaming and crying right on our floor for 20-30 minutes. It must have been 3-4am at this point. You can hear everything in the hall and you can hear the loud nightclub as well. 2. The “queen bed” is actually just a full bed. I paid for an upgraded room, and the bed can barely comfortably fit 2 adults. 3. The shower. There is no bathroom door where the sink and shower are, and the shower is completely open. It’s not practical for anyone who is not a couple, and it also can be a bit cold since you’re just showering in the open. The water goes everywhere and there isn’t any space for towels either. Honorable mention, the elevator music and video it plays is weird and soooo repetitive. Anyway, the location itself (besides the nightclub) is relaxed and quiet. Great if you like to walk/run. It’s close enough to the west village to walk to grab coffee or explore! We enjoyed the stay, just wouldn’t come back. It was fine for a weekend though.

昨天带朋友入酒店。有个服务人员很友好的出来帮忙拉行李。虽然不知道这家酒店怎么样。但是服务人员的热情值得点赞。

[位置]这家康莱德距离世贸中心大约步行5分钟，附近有shakeshack等快餐店，比较方便。 [性价比]在纽约这样寸土寸金的地方，别的酒店用相同的价格通常房间很小，这家康莱德都是套房，而且卧室的门可以关上。 [房间设施]特别夸一下淋浴间的花洒，是垂直喷洒下来的，水流很冲，洗澡很舒服。床边的开关可以一键关闭所有灯，这个功能很方便。 房间内的装饰画我很喜欢，而且不是印刷品。

挺好得，工作人员非常出色，服务非常好！

期盼😍

（由 Google 翻译）我在纽约下城康莱德酒店的住宿体验简直太棒了！酒店一尘不染，优雅别致，从踏入酒店的那一刻起，就让人感觉无比清新。酒店氛围营造出一种宁静奢华的氛围，现代、宁静，而且维护得非常漂亮。工作人员热情周到，随时准备以微笑为您提供帮助。入住手续办理得很顺利，酒店团队让我感到宾至如归。电梯、房间和走廊都一尘不染，维护得井井有条。我的套房宽敞时尚，设施齐全，从舒适的床上用品到配备完美淋浴的豪华浴室，应有尽有。 （原文） My stay at Conrad New York Downtown was nothing short of amazing! The hotel is spotlessly clean, elegant, and feels incredibly fresh from the moment you step inside. The atmosphere gives off a sense of quiet luxury modern, calm, and beautifully maintained. The staff were warm and accommodating, always ready to assist with a smile. Check-in was smooth, and the team made me feel genuinely welcome. The elevators, rooms, and hallways were all immaculate and well-kept. My suite was spacious, stylish, and had everything I needed from comfortable bedding to a luxurious bathroom with a perfect shower.

（由 Google 翻译）真是个宝藏酒店！我和妻子为了庆祝结婚纪念日，决定避开市中心的游客区。酒店的景色美极了。工作人员非常热情周到，甚至还送了我们一份精美的结婚纪念日礼物。酒店提供可重复使用的水瓶，房间里还有饮水机。 步行即可到达许多很棒的餐厅，而且周末人也不多。 我们一定会再来的。 （原文） What a great gem! My wife and I decided to stay away from midtown touristy areas for our anniversary. The views were incredible. The staff was very accommodating in every way. They even sent us up a nice gift for our anniversary. They provide reusable water bottles and a water fountain in the room. Lots of really fun food spots in walking distance and not too busy on a weekend. We will definitely be back.

（由 Google 翻译）我们在纽约市中心康拉德希尔顿酒店度过了一段美好的时光！从抵达的那一刻起，酒店的客户服务就无与伦比。前台的Beth非常友好热情，她快速地为我们办理了入住手续，并给了我们很棒的城市出行建议。 特别要感谢礼宾团队James和Stephanie；他们竭尽全力，让我妻子的生日成为一个难忘的回忆。他们用玫瑰花瓣和气球装饰了我们的房间，甚至在床上写上了“生日快乐”（虽然拼错了，但真的让我们笑了！）。他们甚至为我们准备了浪漫的玫瑰花瓣浴，真是贴心周到。 客房服务非常出色，我们的房间每天都一尘不染，我们非常喜欢酒店的夜床服务。 酒店地理位置优越，方便前往火车站、自行车站以及我们想去的所有城市景点。我们甚至可以直接从机场乘火车到酒店，没有任何问题。 总而言之，这是我们住过的最好的酒店之一。我们一定会再来的！ （原文） We had an amazing stay at the Conrad Hilton Downtown New York! From the moment we arrived, the customer service was top-notch. Beth at the front desk was so friendly and helpful, checking us in quickly and giving us great tips for getting around the city. A huge shoutout to the concierge team, James and Stephanie ; they went above and beyond to make my wife’s birthday unforgettable. They decorated our room with rose petals, balloons, and even wrote “Happy Birthday” on the bed (misspelled but it honestly made us smile!). They even prepared a romantic rose petal bath for us; such a thoughtful touch. Housekeeping was excellent, our room was spotless every day and we loved the evening turndown service. The location was perfect, with easy access to the train, bikes, and everything we wanted to see in the city. We even took the train straight from the airport to the hotel with no problems. Overall, this was one of the best hotel experiences we’ve had. We will definitely be back!

（由 Google 翻译）这家酒店虽然老旧，但工作人员弥补了这些不足。 房间里的灯光控制很难控制，也很难弄清楚，而且似乎没有一个合适的平衡点。 我以前从未用过“chainmale”来做浴帘，但我想，总有第一次吧。 酒店位置很棒，方便我们上下车、四处走走，以及享用晚餐、早餐或午餐。 我们感到安全舒适，对所处的位置感到满意。 酒店的员工非常棒。他们细心周到，谈吐流利，易于理解，问答清晰。他们非常乐于助人，善于理解。 （原文） The hotel was dated and well-used, but the staff made up for it. The lighting controls in the rooms were hard to control and figure out, and there didn't seem to be a happy medium. I've never used "chainmale" for a shower curtain before, but I guess there's always a first time. The location was awesome for getting our, walking around, and getting dinner, breakfast, or lunch. We felt safe, and comfortable with where we were. The staff at the hotel were fantastic. They were attentive, well spoken, easy to understand, and clear in their questions and responses. They were very helpful and understanding.

（由 Google 翻译）很有意思的酒店，离办公室很近，所以我决定入住。在这里住了5天。 作为万豪品牌的忠实商务旅客，我不得不承认，这家酒店让我有点不太适应。服务和客房服务都很好，大堂很有意思，我喜欢里面的艺术品。 更重要的是房间。我来这里是为了工作和睡觉，这家酒店更适合那些想去当地俱乐部聚会的二三十岁的年轻人。房间不太适合商务旅客；几乎没有工作空间，而且有点不舒服。房间很干净，但装饰过时，而且很冷。 房间里没有地毯，家具很廉价，浴室里的金属水槽和其他一些设施都不利于提升房间的舒适度。我的标准间里有一张离地面大约2英尺的平台床。还有灯光按钮，这是什么鬼？我已经在这里住了5天，但还是搞不懂它们。 另外，噪音问题也很严重。我住在四楼，离顶楼的夜店还很远，但每晚巨大的关门声经常把我吵醒。这是我最大的抱怨，真的需要解决。 现在，这是人工智能生成的评论回复…… （原文） Interesting property, close to the office so I gave it a shot. Stayed here for 5 days. As a loyal Marriott brand business traveler, I have to admit this place was a bit out of my comfort zone. Service and housekeeping were good, lobby was really interesting, I liked the artwork. More importantly, the room. I'm here to work and sleep, property is better suited for those in their twenties and thirties that want to party at the local clubs. The rooms are not business-traveler friendly; little to no workspace, and a bit uncomfortable. The room was clean, but the decor was dated, and cold. No carpet in the rooms, cheap furniture, the metal sink in the bathroom and other parts did not help increase the comfort of the room. My standard room had a platform bed about 2 ft off the floor. And the buttons for the lights, what the heck? I've been here for 5 days and I still can't figure them out. Also, there's a real problem with noise. I wasn't even close to the club on the top floor, I was on four, but loud banging doors every night woke me up often. This is my number one complaint, this really needs to be addressed. And now, here is the AI generated review response...

（由 Google 翻译）性价比不错。家具略显陈旧。泳池和泳池餐厅不错。服务不太好。客房服务直到下午4点才来，当时我们短暂地待在房间里，结果一整天都没人打扫。第二天又发生了这种情况。至少我们还能拿到干净的毛巾。地理位置优越。在海滩俱乐部等了40分钟才拿到沙拉和支票。酒店仍然有潜力成为一家物超所值、充满乐趣的酒店。我喜欢这里的房间。 （原文） Good value for money. Furniture a bit dated. Pool and the pool restaurant are nice. Service is not great. Housekeeping didn't come until 4pm and when we were briefly in the room at that time, we just missed housekeeping for the whole day. Happened again the next day. At least we could still get fresh towels. Great location. Also waited 40min for a salad and check at the beach club. Still has potential to be a great and fun value hotel. I like the rooms.

（由 Google 翻译）上个月为了庆祝我最好的朋友的生日，我们入住了Dream Downtown酒店。住宿体验非常棒！酒店的装潢令人惊艳。 当我发短信提出房间需求时，工作人员非常热情周到，回复也很及时。 我们的房间很棒，干净又舒适。我们睡得像婴儿一样香甜。浴室也很棒，干净宽敞。淋浴间空间很大，水压也很足。 要说房间唯一的缺点，就是因为迷你吧的缘故，冰箱里放不了东西。 说到酒吧，酒店所在的街区真是太棒了，我们最喜欢的酒吧就在拐角处。附近还有很多美食，从披萨到三明治，应有尽有，还有各种纽约风味餐厅。 我已经预订了四月份的另一个周末。 感谢Dream Downtown酒店！几个月后见！ （原文） Stayed at the Dream Dowtown for my best friends bday last month. It was a great stay. The decor is amazing. The staff was very helpful and responsive when I text and requested something for the room. Our room was great. Very clean and comfortable. We slept like baby’s. The bathroom was awesome, clean and had lots a room. Shower was roomie and the water press was great. I would say the only draw back of the room was the fact you can’t put things in the fridge because of the mini bar. Speaking of bars, the neighborhood was awesome our favorite bar was located just around the corner. Along with great eats from pizza to sandwiches and NYC diners. I have already booked another weekend in April. Thank you Dream Downtown. See you guys in a few months.

（由 Google 翻译）酒店设施简陋，房间看起来像汽车旅馆。就这个价格而言，绝对不值。更糟糕的是，我把一些东西落在了房间里，他们说已经找到了，准备寄还给我。我付了邮资寄回，结果寄回来的不是我那些漂亮的衣服，而是一包薯片和一条吸烟用的毯子。之后好几个星期，我试图联系酒店经理寻找我的物品，他们一直敷衍我，最后才说东西“丢了”。 （原文） Hotel amenities were poor and the rooms looked like a motel. For the price, it is definitely not worth it. Not to mention I left some belongings in the room which they said they retrieved and put aside to mail back to me. I paid for a label and had a bag of chips and a smokers blanket sent back to me instead of all of my nice clothes. The managers dodged me for weeks when I tried to get in contact to find my belongings and ultimately said they were “lost”.

（由 Google 翻译）别来这家酒店，省省力气吧！ 我们来这里参加一个会议……以后再也不会来了！ 抵达当天早上，我们尝试在线办理入住，结果发现预订的房间已经不在选项里了。我们打电话过去，对方保证说房间确实已经为我们预留了。 当天下午我们到了酒店，却被告知房间“超售”了……真是抱歉。（我永远也搞不懂这是怎么回事。）他们说今晚给我们安排一间差一点的房间，明天会给我们换到正确的房间。我们别无选择，只能接受。 差一点的房间大小还算可以，但是床简直太糟糕了！我大学宿舍的床垫都比它舒服！在那种“刑具”般的床垫上睡了一晚，我的背痛得要命！ 第二天早上，我们去前台询问新的房间，却被告知非常抱歉，我们无法为您安排。我强忍着疼痛的背，表示抗议。经过几番“我看看能不能帮您安排”之后，卡梅伦终于找到了一间神奇的房间，我们换了过来。谢谢你，魔法师卡梅伦！ （他是我给这几颗星的唯一理由。） 我们原本对这次升级后的房间抱有很高的期望，希望床能更舒服些，但很遗憾，事实并非如此。新房间的床只是稍微好一点而已。我们又经历了两个辗转反侧、痛苦不堪的夜晚。 至于酒店本身，它极其陈旧，显然需要彻底翻新。就这个价格而言，这里没有任何豪华或“市中心”的感觉……一点都没有。 唯一的亮点是地理位置优越。它离切尔西市场只有几步之遥。（所以地理位置给了五星。） 至于我们，我们以后不会再住这里了。如果以后再来这里参加会议，我们肯定会选择住在附近，步行去参加会议。 为了你的腰，还是住别的地方吧！ （原文） Save your back and stay elsewhere! We stayed here for a conference…never again! Tried to check in online the morning of our arrival and the room we booked wasn’t an option. We called and were assured that the room was indeed reserved for us. We arrived at the hotel that afternoon and were told they “oversold” the rooms…so sorry. (I’ll never understand this.) But here’s a lesser room for tonight and tomorrow we’ll get you into the correct room. We had no choice but to accept. The lesser room was a decent size but the beds were horrific! My college dorm mattress was more comfortable! My back was killing me after a night on the torture mattress! The next morning we stopped at reception to inquire about our new room and were told, so sorry we can’t accommodate you. Bracing my aching back, I protested. After several rounds of, “let me see what we can do”, Cameron finally found some sort of magical room and we switched. Thank you Wizard Cameron! (He’s the only reason for any stars.) We had high hopes for a more comfortable bed in this new upgrade, but unfortunately that wasn’t the case. The bed in the new room was only SLIGHTLY more tolerable. We had another 2 restless and painful nights of exhaustion. As for the hotel, it’s extremely outdated and obviously in need of a major makeover. For the price, there is nothing luxurious or “downtown” about this place…NOTHING. The only bright side is the great location. It’s just steps from Chelsea Market. (Hence the 5 stars for location.) As for us, we won’t be staying here again. If we attend another conference here, we’ll definitely be staying nearby and walking to our sessions. Save your back and stay elsewhere!

（由 Google 翻译）酒店不错，离肉类加工区、纽约地铁和新泽西PATH车站都很近。房间宽敞明亮，装饰也很漂亮——我住的是带阳台的房间。但是灯光……太难用了（也许只是我住的房间这样）。有一天晚上，我花了将近10分钟才把灯关掉。门口的“全部关灯”按钮只能控制一部分灯。唉…… （原文） Nice hotel and good striking distance to Meat Packing, NYC Subways and NJ Path. Rooms are large and spacious with nice decor - stayed in one with balconies. The lights.... so hard to work (perhaps it was just my room). But took almost 10mins one night to fiddle the buttons to get them off. The "all lights off switch" at the front door only controled some lights. Ugh....

古老的建筑只有在顶楼外部看到它历史的深蕴

干净舒服、放心

为千宝宝打call！

漂亮

早餐贵

（由 Google 翻译）尼克博克酒店：时代广场经典之选，但餐饮需改进 ⭐⭐⭐⭐ 位于第42街的尼克博克酒店依然是一家卓越的酒店，巩固了其作为时代广场中心精致绿洲的美誉。酒店的整体品质、服务和地理位置都堪称五星级。步入大堂依然能感受到尊贵的氛围，客房则提供了一处远离城市喧嚣的静谧高端休憩之所。 然而，作为尼克博克酒店的长期拥趸，我不得不指出其餐饮体验明显下滑。令人遗憾的是，食物未能达到我对该品牌一贯的高标准期待。我感到非常失望，因为菜肴与酒店其他方面的奢华氛围格格不入。 这家酒店本身并不差，但餐饮质量的不足似乎拖累了整体体验，使其无法达到真正的卓越水平。我衷心希望酒店管理层能够重新评估餐饮服务，使其重回酒店昔日的辉煌声誉和悠久历史。 尽管餐饮令人失望，但酒店本身依然非常漂亮，单凭其优越的地理位置和舒适的客房，我就推荐这家酒店。 （原文） Knickerbocker Hotel: Still a Times Square Classic, but Dining Needs Re-tuning ⭐⭐⭐⭐ ​The Knickerbocker Hotel on 42nd Street remains a phenomenal property, securing its reputation as a sophisticated oasis in the heart of Times Square. The overall hotel quality, service, and location are truly five-star. Stepping into the lobby still feels exclusive, and the rooms offer a quiet, high-end reprieve from the city's bustle. ​However, as a long-time admirer of the Knickerbocker, I have to note a noticeable drop in the dining experience. The food, unfortunately, did not meet the exceptional standards I have come to expect from this brand. I was genuinely disappointed, as the culinary offerings feel out of step with the otherwise luxurious atmosphere of the hotel. ​This isn't a bad hotel, but the dining quality feels like it's holding the whole experience back from true excellence. I sincerely hope the management re-evaluates the culinary program to bring it back in line with the hotel's legendary reputation and history. ​Despite the dining letdown, the hotel itself is still beautiful, and I would recommend it for the location and rooms alone.

（由 Google 翻译）酒店位置绝佳，去哪儿都很方便。房间舒适，虽然离时代广场只有一条街的距离，但房间非常安静。员工也很友好。我只给四星的原因是，酒店里到处都是脚手架，所以你不得不拉上百叶窗和遮光帘，因为整天都有工人在你窗前走来走去。我们预订这家酒店是为了庆祝我的60岁生日和结婚纪念日，但酒店方面完全没有告知我们这种情况，否则我可能就会选择其他酒店了。另外，晚上酒店的灯会随机亮起，这很奇怪，酒店给出的理由也让人摸不着头脑。 （原文） Hotel is in a awesome location , so close to everything. Rooms are comfortable and for being a block away from Time's Sq the rooms were quit. Staff was very friendly. The reason I am giving it only 4 stars is there was scaffolding all over the hotel, so you had the keep your blinds and the black out shades closed as there were workers walking in front of your window all day. We booked this for my 60th birthday and our anniversary and NO ONE told us about this as I probably would have stayed someplace else. The other thing was the lights at night would randomly turn on which was weird and the reason given made no sense to us.

（由 Google 翻译）我最初在2018年住在这里。据说泰坦尼克号的幸存者曾住在这里。当时我们住在双层床房，体验了完整的“水手”生活。我还记得大堂，它非常漂亮，而且还有微波炉等便利设施。我记得看到行李员从墙后走出来，酒吧也藏在墙后。 这周我又住在这里，参加纽约动漫展。这是最便宜、最隐蔽的酒店。上次旅馆有酒吧，我并不介意。我带了马桶座圈用的湿巾，幸运的是，这次他们在淋浴间里提供了肥皂。感觉很棒，而且很热。 最让我恼火的是什么？我再也看不到大堂了。不得不用员工的微波炉。没有冰。电梯还是那么慢，因为员工不得不用它去他们那该死的私人俱乐部，也就是现在的大堂。 我被告知大堂已经三年没用了！我的天哪。 我非常失望，买下它们的人竟然没有把它留下来。或者现在在平淡无奇的地下室大厅里提供一些便利设施。 在我的照片中，我发布了旧大厅照片和新大厅照片： （原文） I stayed here originally in 2018. The reason being that the Titanic survivors allegedly stayed here. We stayed in a Bunk Room then to get the full “sailor” experience. I remember the lobby. It was so beautiful and there were amenities like a microwave, etc. I remember seeing the bell boys coming out from behind the walls, and the bar being hidden behind a wall. I stayed again this week for NYCC. It was the cheapest, and closet hotel. I didn’t mind the hostel had it last time. Brought wipes for the toilet seat, and luckily this time they provided soaps in the shower. It was nice, and hot. The thing that annoyed me the most? I couldn’t see the lobby again. Had to use the staff microwave. There was no ice. The elevator was slow as ever as the staff have to use it for their god forsaken private club that’s the lobby now. I was told they had the lobby unavailable for 3 years! My god. Im so very disappointed that whoever bought them out did not just leave it alone. Or give amenities in the bland basement lobby now. In my pictures I have posted my old lobby pics verse the new:

（由 Google 翻译）它位于一个很棒的区域，是西村的一部分！历史悠久的街道，宜人的街区，步行即可到达，而且很安全。房间对两个人来说很合适。我们来纽约是为了参加纽约马拉松，所以上下铺非常完美。淋浴热水充足，而且房间很干净。我会再次入住。 （原文） It’s in a lovely area and is part of the West village! Historic streets, desirable neighborhoods, walkable and safe. The rooms are fine for two people. We were in town for the New York City Marathons so the bunkbeds were perfect. The showers had plenty of hot water And we’re clean. I’d stay there again.

（由 Google 翻译）我之前住过这家酒店，原计划本月再次入住，但我参加的活动取消了。这得特别感谢他们客户关系部的Shakera。她性格开朗、待人友善、工作专业，真是赞不绝口。管理层，能有她真是太幸运了！ 酒店方面，他们确实正在经历重大转型。第一次入住时，房间昏暗、服务匮乏让我有点失望，但酒店地理位置优越，员工也非常热情友好。 这次Shakera只能给我订到带共用浴室的房间（唉，现在大学宿舍都不能用了），因为他们正在转型成为像Soho House那样的会员制俱乐部，带浴室的房间正在装修中。我愿意忍受这些不便，因为酒店在Village的位置很棒，历史建筑也很漂亮，而且我一天大部分时间都会在外面。但我的活动取消了。 因此，如果您打算去那里，Shakera 是您的首选，但请做好上述准备。 （原文） I stayed at this hotel previously and was scheduled to arrive again this month but event I was traveling for was cancelled. This is a shout out to Shakera who is in their guest relations dept. I cannot say enough wonderful things about this woman from her temperament, kindness & professionalism. Management, you are very lucky to have her! On the hotel side, yes they are going through a major transition. On my first stay I was a little put off by the dim rooms & lack of any services, but the location was great & the staff lovely. This trip, Shakera could only book me a room with a shared bathroom (ugh, not in college anymore) because they are transitioning to a members only club like Soho House & renovation is ongoing in rooms with bathrooms. I was willing to put up with the inconveniences cause it’s a great location in the Village, the historical building is beautiful & I’d be out most of the day. But my event was cancelled. So if you are planning to be there, Shakera is your go-to pro , but be prepared for the above.

（由 Google 翻译）我太爱简酒店了！！它的历史真的悠久——建筑本身就美轮美奂，个性十足（不像你随处可见的那些铺着假灰色地板的“星巴克”酒店）。卧室小巧温馨，美不胜收！我是个波西米亚风格的单身汉，简酒店对我来说再合适不过了。如今大多数其他酒店（除了切尔西酒店等少数几家价格不菲的酒店）都乏善可陈，令人作呕。我可不希望简酒店被某个吃豆人游戏开发商接管——拜托，别再用你那只粘乎乎的手去碰地标建筑了！别碰简酒店——她是真正的纽约瑰宝！！！！ （原文） I LOVE the Jane!! Really rich in history – the building is genuinely beautiful and full of personality (unlike most of the 'Starbucks' hotels you see everywhere with those fake gray floors). The bedrooms are small, cosy and beautiful! I'm a solo-boho and for me The Jane is perfect. Most other hotels today (with a few high priced exceptions like The Hotel Chelsea) are just sterile YUK. And I DON'T want the Jane getting taken over by some Pac-man developer - please keep your sticky hands off a landmark for once! Leave the Jane alone - she's A TRUE NYC GEM!!!!

（由 Google 翻译）几年前我在这里住过一晚。建筑本身很漂亮，地理位置也很棒。由于这里还是曼哈顿，所以你可以在合理的时间内到达最想去的地方。我的房间很小，窗户靠着砖墙，完全看不到风景。当然，这是当时最便宜的房间了。总之，如果你想找个地方休息几晚，考虑到地理位置，这里绝对物超所值。 （原文） I've spent a night here few years ago. The building itself is beautiful, the location is great. As it's still Manhattan, you can reach the most-wanted locations in a reasonable time. My room was pretty small, and the window opened against a brick wall providing no view at all. This was the cheapest room available of course. Anyways, if you are looking for a place where you can rest for a few nights, this one offers great value for the price (considering the location).

（由 Google 翻译）说实话，真是太糟糕了。我来这里是为了感受它的历史底蕴和独特魅力，但它现在已经失去了这些。大堂乏味至极，什么都没有，连水和咖啡都没有。这里毫无生气。网上几乎所有的照片都是已经不对公众开放的区域。就连网站上显示的前台和行李员的照片都是虚假宣传。双层床的床垫就像宿舍的床垫一样，我能感觉到每一根弹簧。床单只有一张，盖着一条极其不舒服的被子。整晚每隔二十分钟我就会被人从房间门口走过或者砰砰的关门声吵醒。墙壁薄得什么都听得一清二楚。我甚至能感觉到他们走过时地板都在震动。公用浴室又脏又简陋。每天早上我都迫不及待地想离开这里。唯一的优点就是地理位置。我建议大家多花一百美元去别的地方，享受更好的住宿体验。也许几年前这里很棒，但现在远非如此了。看到如此美好的历史画上句号，令人惋惜。 （原文） Pretty lame to be honest. I came here for the history and charm but it no longer has that. The lobby is so bland and includes nothing, not even water or coffee. There’s no life to it at all. Almost all of the pictures online are areas that are no longer visible to the public. Even the front desk with the bellhops on their website is false advertising. The bunk beds feel like dorm room mattresses. I could feel every spring. You get one top sheet and an extremely uncomfortable quilt to cover up with. I was woken up every 20 minutes throughout the night to someone walking past our room or a door slamming. The walls are so thin you can hear everything. I could even feel the floor shake as they walked past. The shared bathrooms were grimy and as basic as can be. I couldn’t wait to get out of there in the morning. The only positive was the location. I’d suggest paying $100 more and having a much better experience elsewhere. Years ago it was probably wonderful, now not so much. Unfortunate to see such beautiful history come to an end.

（由 Google 翻译）我们在酒店度过了愉快的时光，能够体验简酒店的历史真是太棒了。我们之前并不知道大堂和屋顶酒吧现在是会员专属区域，不过一位热情友好的工作人员向我们解释了这些网站上尚未更新的信息。 （原文） We had a lovely stay and it was wonderful to experience the history of the Jane Hotel. We didn’t realize that the lobby and rooftop bar were now a part of a members-only access area now, but a lovely staff member was able to explain the changes that are not yet reflected on the website.

地理位置非常好，房间装修非常差，房间设施一点现代感都没有，非常落后，房间卫生也非常差，有照片为证，入住刚进门时拍下的。入住房间时以为自己走错房回到上世纪九十年代，这是我入住除了包厘街福州旅馆以外最差的房间，价格也是最高的，一晚上费用8百多刀，包括什么城市费和税一起。当初以为最贵就是最好的，下次宁愿走多几步路住回粥之家旁的艾伦酒店，入住5次都非常满意。这间宝瑞50号酒店的房间实在太差了，我在纽约工作时这酒店才刚开始建造，想不到里面房间的设施是这么简陋的。

（由 Google 翻译）我最近入住了纽约鲍威利50号凯悦酒店，获得了非凡的体验。酒店坐拥纽约市天际线的壮丽景色，地理位置优越，步行即可到达布鲁克林大桥，轻松前往丹波区和唐人街中心等活力街区。 客房时尚宽敞，舒适宜人，贴心周到的服务让入住体验格外特别。屋顶露台更是一大亮点，无论白天还是夜晚，都能欣赏到绝佳的全景。 最令人赞叹的是酒店的优质服务。工作人员始终热情、专业、周到，确保我入住期间一切顺利。 总而言之，鲍威利50号凯悦酒店将现代奢华与无与伦比的景观和便利性完美结合。我强烈推荐给所有来纽约的游客。 （原文） I recently stayed at Hyatt Hotel 50 Bowery and had an exceptional experience. The hotel offers breathtaking views of the New York City skyline, and its location is ideal, just a short walk from the Brooklyn Bridge with easy access to vibrant neighborhoods like DUMBO and the heart of Chinatown. The rooms are stylish, spacious, and comfortable, with thoughtful touches that make the stay feel extra special. The rooftop is a true highlight, offering panoramic views that are perfect both day and night. What stood out most was the quality of service. The staff were consistently warm, professional, and attentive, ensuring everything went smoothly throughout my stay. Overall, Hyatt Hotel 50 Bowery combines modern luxury with unbeatable views and convenience. I would highly recommend it to anyone visiting New York.

（由 Google 翻译）工作人员非常友善热情。房间出奇地安静，设计也经过精心设计——紧凑而高效，配备了我所需的一切。我尤其喜欢那张真正的办公桌，它让我在房间里工作变得轻而易举。 真希望酒店能提供 Chromecast 或 Netflix 或 YouTube 等流媒体平台，而不是像纽约的大多数凯悦酒店那样只能收看本地电视频道。我们最终选择在笔记本电脑上看电影，而不是使用大屏幕。 除此之外，免费咖啡很棒，房间和屋顶酒吧的景色都令人赞叹不已。此外，周围还有美味的中餐——绝对是额外的福利！ （原文） Incredibly kind and accommodating staff. The room was surprisingly quiet and thoughtfully designed—compact yet efficient, with everything I needed. I especially appreciated the real work desk, which made working from the room an absolute breeze. I do wish there had been Chromecast or access to streaming platforms like Netflix or YouTube, instead of only local TV channels like the most of Hyatt brands in NYC. We ended up watching a movie on our laptop rather than using the big screen. That aside, the complimentary coffee was great, and the views from both the room and the rooftop bar were amazing. Plus, there’s delicious Chinese food all around—definitely a bonus!

（由 Google 翻译）我在这家酒店预订了一周，为从西雅图来探望的岳父母安排住宿。酒店位于唐人街，方便他们吃点东西和逛超市。房间可以看到令人惊叹的大桥景色，而且在曼哈顿的酒店里算是相当宽敞的了。工作人员非常友好热情。二楼的客厅很不错。客厅里有餐桌、免费咖啡和茶，还有一个漂亮的户外露台，提供乒乓球桌、秋千和四人游戏等娱乐设施。最后，同样重要的是，屋顶酒吧可以欣赏到曼哈顿市中心的壮丽景色。总而言之，这是一次非常棒的住宿体验。 （原文） Booked a week at this hotel for my in-laws visiting from Seattle. It’s located in Chinatown which is super convenient for them to grab quick bite and visit a supermarket. The room had amazing bridge view and quite roomy for Manhattan hotels. The staffs were very friendly and helpful. The second floor living room was very nice to have. It offers tables for dining, complimentary coffee and teas and had a nice outdoor terrace with entertainments like ping pong table, swing and collect 4 games. Last but not least the rooftop bar offers amazing view of downtown Manhattan. Overall an amazing stay.

（由 Google 翻译）我们在 Hotel 50 Bowery 度过了一段美好的时光！正如其他评论所说，酒店位于安全区域，前往运河站和格兰德街地铁站都很方便。我们入住了鲍威里套房，房间非常漂亮，景色令人惊叹。我们的房间非常干净，设施和家具都很不错，感觉很高档。这里的员工非常乐于助人。我们需要提前一天出行，他们报销了我们最后一晚的房费。我觉得他们很慷慨，他们特意帮我联系了预订的第三方，启动了报销流程。唯一希望每个房间都能提供热水壶（我们确实要了一个，他们也给我们拿来了一个）。我还希望酒店有餐厅，因为屋顶酒吧的营业时间有限，我们想用的时候没有开。皇冠酒吧下午 4 点开门，周日和周一关门。当然，这里是纽约，餐厅和咖啡馆不缺，所以这没什么问题，只是个人喜好问题。即便如此，我以后还是会毫不犹豫地再次入住这家酒店。 （原文） We had a great stay at Hotel 50 Bowery! As other reviews have said the hotel is in a safe area and convenient to the Canal and Grand Street subway stations. We stayed in the Bowery Suite and it was a beautiful room with stunning views. Our room was very clean and felt high end with nice fixtures and furniture . The staff here go above and beyond. We needed to cut our trip a day short and they reimbursed us for our last night. I felt this was generous of them and they went out of their way to make sure I called the 3rd party I had booked through to initiate the process. The only thing that would've made our stay better was if each room had a tea kettle for hot water (we did request one, and they brought one up for us). I also wish the hotel had a restaurant, because the rooftop bar has limited hours and was not open the times we wanted to use it. The Crown opens at 4pm, and is closed on Sunday and Monday. Of course, it is New York, and there is no shortage of restaurants and coffee spots, so it was not an issue, just a personal preference. Even so, I would not hesitate to return to this hotel in the future.

（由 Google 翻译）为了儿子在篮球城的夏令营，我们在这里住了一周。真是一次难忘的住宿体验。从前台到客房服务，工作人员都非常棒。地理位置优越，我们每天晚上都会在唐人街散步，边吃边回家。酒店有一个很棒的户外露台，感觉就像城市中的一片绿洲，屋顶酒吧更是隐藏的瑰宝。我们玩得太开心了，所以又多住了一晚，都舍不得离开！强烈推荐。 （原文） Stayed here for a week for our son's camp which was at Basketball City. Had a truly exceptional stay. The staff was amazing from the front check-in to the housekeepers. The location was the best and we spent each night walking Chinatown and eating our way back home. It has an amazing outdoor terrace that feels like an oasis in the city and the rooftop bar is a true hidden gem. We were having such a good time we extended our stay for an extra night, we weren't ready to leave! Highly recommended.

（由 Google 翻译）回顾我在Browery酒店一周的住宿体验，我真心想一定要强调一下酒店的五星级服务。要特别感谢James，他提供的服务水平可谓是难得一见。James真是个老手，总是直呼我们的名字，待我们如同皇室贵族。客房服务人员确保我们有足够的毛巾。我很少用酒店的洗发水，但酒店的洗发水和香氛的质量让我印象深刻。房间无可挑剔，礼宾人员热情周到，对当地情况了如指掌。我们需要出租车时，他们帮我们叫了一辆，还为我们指引了各个景点的方向。屋顶更是锦上添花，纽约的美景一览无余！我强烈推荐这家酒店，因为它地理位置优越、环境整洁，而且服务一流。 （原文） As I reflect on my week stay here at the Browery, I really must emphasize the 5 star service. Shout out to James for the level of service you rarely experience. James is an ol Pro. Consistently referenced us by our first names. Treated us like Royalty. Housekeeping made sure we had plenty of towels. I rarely will use hotel shampoos and was impressed with the quality of product and fragrance. Rooms were impeccable, and Concierge was personable and provided a high level of knowledge regarding the area. Ordered us a cab when we needed it and offered directions for various site seeing locations. Rooftop was a special treat and the best views NY offers! I definitely recommend staying here for the location, cleanliness, and exceptional service.

服务超级差，早饭点了水果和蓝莓，送上来都是发霉的，喊服务生换了一份，蓝莓和草莓都是坏的。服务生完全没有歉意。完全不像是5星级酒店，不少4星级酒店的服务也可以做得更好。hyatt其他家完全不是这样，请大家避雷这家hyatt。

如果您想有合理的的夜間費率，我推薦這家酒店。如果酒店是好的，晚上它有着驚人的帝國大廈的風景和位置。

这里的客房很高档，让人住着感觉很舒适

旅馆很干净卫生

纽约最棒的酒店

（由 Google 翻译）名副其实。浴室非常漂亮……深浸浴缸、加热地板、带坐浴盆的Toto加热马桶。浴室镜子里有电视。泳池和健身房不错，但景色不太好。服务很好。我喜欢他们把DoorDash直接送到我家门口。餐厅免费送了我一份蟹饼，因为有点晚了。 （原文） Lives up to reputation. Very nice bathroom..deep soaking tub, heated floors, heated Toto toilet with bidet. TV in bathroom mirror. Pool and gym are nice, not great views. Service was good. I liked that they brought DoorDash straight to my door. Restaraunt gave me crab cakes for free as it was a little delayed.

（由 Google 翻译）我们每次纽约之行都住在柏悦酒店。无论全家出行还是独自出行，体验始终如一。工作人员热情周到、热情友好、和蔼可亲。他们总是竭尽全力，让我们的体验真正与众不同、独一无二。房间总是干净整洁、安静舒适，而且视野开阔。泳池设施非常棒，酒店地理位置也非常好。我们期待着再次入住！ （原文） We've been staying at the Park Hyatt exclusively for all of our NY trips. Regardless if we're traveling with the entire family or alone, it's always been a consistently wonderful experience. The staff is incredibly accommodating, considerate, friendly, and kind. They always go above and beyond to make our overall experience truly special and exceptional. The rooms are always clean, quiet, and have great views. The pool is an awesome amenity and the property is in a great location. We always look forward to going back!