Pullman Tokyo Tamachi

My partner & I stayed at Pullman Tokyo Tamachi for 2 nights. We travelled from Kyoto on the Shinkansen & were easily able to change trains at Tokyo station for the JR train to Tamachi Station. The hotel is right next to the station so even with luggage, it was a breeze. We were warmly welcomed an shown to our room. We found the room spacious, & well appointed. It had super comfortable sofa for just relaxing, & the bed was great. The executive lounge was small, but very well stocked, with very friendly & helpful staff. A special mention Youngah Kim who really helped make our stay memorable. Breakfast both mornings was excellent. Great coffee too which we both really appreciated. We had such great dinner at KASA on our first night, we ate there again. Food & service were both sensational. We did the 'Signature Menu' & thoroughly enjoyed every course. (I think I had the venison dish of my life!) We'd definitely recommend booking in for this during your stay. We both loved this hotel & hope we will stay again soon.

Currently in 314 and finishing up my 8 night stay tomorrow. Location is fantastic, further out from the main areas but only a few stops away via train. Hotel is technically connected to an easy to navigate train station. Rooms are clean and well maintained. Housekeeping has been fantastic. A special shoutout to Kim in the Executive lounge who is incredibly personable and has made our daughters stay memorable. Breakfast is far from great, and service is slow with a smaller variety of what's expected from a 5 star hotel at this cost. That's the only downside. Aside from that if you want comfort, ease of location, quick eats nearby then this is the hotel.

If it were any other hotel I'd probably rate it 5 star but Pullman sets a high bar with the brand name, and a bit more critical. As others have said, the vehicle arrival is a little surprising how dark and unwelcoming it was, and I was surprised there was no staff down there to assist with bags. However, I did arrive an hour early for my booking unannounced and this may have affected it. Room was large, really nice amenities, and generally very clean. Downside was a previous guest had popped a bottle of champagne and the ceiling had a very clear spray pattern. Very generous late checkout. Only other critique was weather protection at the entrance. There's a gap between other buildings' undercover areas. I would expect a pergola to be put up, or helpful staff within striking distance with umbrellas. Otherwise, really great stay, nice location that's well connected but away from the hustle and bustle. Staff were all really friendly and professional, most appeared multilingual. I would stay here again!

Overall, great hotel. I chose this one mainly because I wanted to remain within the All Accor group and Pullman is a known good hotel chain. My king size bed suite was very spacious and comfortable, and I especially enjoyed the bathtub and shower. The bed was also huge and comfortable, and bonus, the shades work very well, your room gets very dark when they’re closed so big thumbs up as I’m very sensitive to light and hate when hotels’ windows don’t block sunlight correctly. The breakfast buffet was ok but I’ve seen much better, honestly. But you could order eggs, there was fruit and vegetables, so it was possible to eat healthy. The staff was also very polite and professional. Two things though: the hotel is near a train station, Tamachi, but I found that for most of the tourist attractions and excursions I wanted to visit or participate in the hotel was actually kind of far. It wasn’t much of an issue as I had plenty of free time, but if you’re tight on schedule, maybe consider getting an hotel closer to the Tokyo Station for example. Also, whilst they have a gym, it’s very small and not very well equipped, and one of the two running machines was broken for a few days. One last thing: impossible to order breakfast to your room early in the morning (you have to go grab a breakfast box; I just bought some yogurts and fruits to eat when I had to leave early for an excursion) and I also found the in-room dining offer very poor (no soups, so fruit, no complete healthy dishes…), so I didn’t order anything from them. So, a nice hotel, for sure, but these few things could be improved (gym, breakfast, in-room dining). And the location, it’s up to you.

Surrounded by many other buildings of office like, and proximity to subway stations, this hotel is definitely 5-star worthy! You walk a bit (6-10mins), find yourself immersed into traditional Japanese izakaya style restaurants. It’s about 25 mins walk to Tokyo Tower. It’s also only about 15-20 mins ride to Shibuya Station as well. Because it’s not in dead center of downtown, it’s rather more quiet and rooms are spacious. Staff are welcoming, speaks native English, on point with nearby restaurant recommendations.