布里斯班的50家最佳酒店

每一个举办的婚宴都另人惊艳。

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（由 Google 翻译）我们非常喜欢Piano Bar Emporium。这里环境优美，但真正让它与众不同的是他们的服务——Harley和Justin的服务简直太棒了。他们总是那么细心周到，记得我们所有人的名字和我们常坐的座位，每次都让我们感到宾至如归。 我们在当地工作，经常光顾，每次的体验都非常棒。这里的葡萄酒选择丰富，氛围轻松又充满活力，服务更是无与伦比。很难找到一个既优雅又私密的地方——但这家绝对做到了。 强烈推荐给所有寻求卓越服务、美酒和放松身心的绝佳去处的人。 （原文） We absolutely love coming to Piano Bar Emporium. It’s such a beautiful space, but what really makes it special is the service — Harley and Justin are incredible. They’re always so attentive, they remember all our names and our usual seat, and they genuinely make us feel welcome every time. We work locally and visit often, and it’s consistently such a lovely experience. The wine selection is beautiful, the atmosphere is relaxing yet vibrant, and the service is second to none. It’s rare to find a place that feels both elegant and personal — but this one absolutely does. Highly recommend for anyone looking for exceptional service, great wine, and a stunning spot to unwind.

（由 Google 翻译）为了庆祝我的生日，我们预订了南岸的Emporium Hotel酒店一晚，这真是一次难忘的体验。从我们抵达的那一刻起，酒店的服务就热情周到，令人倍感宾至如归。更让我们惊喜的是，酒店为了庆祝我的生日，竟然将我们升级到了豪华套房。这份贴心的举动，也为接下来的住宿体验定下了美好的基调。 套房本身令人惊艳：宽敞明亮，设计精美，配备了你能想象到的一切舒适设施。细节之处尽显匠心，奢华的家具、华丽的浴室以及令人叹为观止的景色，都让整个入住体验格外特别。酒店还贴心地准备了一份生日礼物，更添一份热情好客之道，那张写着生日祝福的卡片更是锦上添花。 入住期间，酒店员工始终热情友好，待客周到。 酒店的设施同样令人印象深刻。我们尤其喜欢屋顶的无边泳池和酒吧，那里氛围绝佳，还能饱览布里斯班的壮丽景色。早餐美味可口，新鲜食材种类丰富，咖啡也很棒。 总的来说，我们在 Emporium Hotel 的住宿体验从始至终都非常出色。酒店为我免费升级到豪华套房，让我的生日庆祝活动更加特别，我们非常感谢酒店周到细致的个性化服务。 （原文） We booked a night at the Emporium Hotel in South Bank to celebrate my birthday, and it was truly an unforgettable experience. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. To our surprise—and absolute delight—we were upgraded to a luxury suite in celebration of my birthday. It was such a thoughtful gesture and instantly set the tone for a memorable stay. The suite itself was stunning: spacious, beautifully designed, and equipped with every comfort you could imagine. The attention to detail was exceptional, uxurious furnishings, a gorgeous bathroom, and breathtaking views that made the entire experience feel extra special. We were also greeted with a lovely birthday treat, which added an extra touch of hospitality, the personalised note wishing me a happy birthday was outstanding. Throughout our stay, the staff were so friendly and hospitable, and so welcoming. The hotel’s facilities were equally impressive. We especially loved the rooftop infinity pool and bar, which offered an incredible atmosphere and views over Brisbane. Breakfast was delicious, with plenty of fresh options and excellent coffee. Overall, our stay at the Emporium Hotel was exceptional from start to finish. Being upgraded to a luxury suite made my birthday celebration feel even more special, and we’re so grateful for the thoughtful and personalised service.

（由 Google 翻译）我和我的闺蜜在这家美轮美奂的五星级酒店度过了令人难忘的48小时！酒店员工热情友好，笑容灿烂，衣着考究，服务周到细致！祝贺酒店管理团队拥有如此优秀的员工！特别感谢Needs女士和她的团队！ 房间、露台和泳池的景色都美得令人窒息！房间内的科技设施也令人惊叹，几乎所有设施都实现了自动化……抵达时巨大的屏幕和电梯里的视频都非常吸引眼球！E酒店的设计处处都体现着匠心独运！ 感谢Emporium酒店，让我们拥有了一段难忘的美好回忆！ （原文） My bestie and I had the most amazing and incredible 48hrs at this STUNNING beautiful 5 Star Hotel! The staff were so beautiful, friendly, HAPPY, impeccably dressed and very attentive! Congratulations to the Management team on managing your beautiful staff !! Special mention to Ms Needs and her staff! The views from the room, terrace and pool were just mind blowing! The technology was also incredible from within the room, with automated just about everything… the massive screen on arrival was eye catching and the videos in the lifts! The design of the E is so clever anywhere you look! Thank you Emporium for making our stay an incredible memorable experience!

（由 Google 翻译）感谢您们的耐心、友善，以及几个月来为我们的婚礼所做的精心准备。一切都完美无瑕！Emporium 团队在我们的大喜之日营造了令人惊艳的氛围。我和 Rainier 非常荣幸能成为您赠送的 2025 年婚礼赠礼活动的受益者。 工作人员非常热情友好，厨师和厨房团队烹制的菜肴更是美味绝伦。每一位协调员都亲切友善，给予我们悉心指导，帮助我们顺利完成每一个环节。这真是一个美好而难忘的日子，我们将永远珍藏。 回看这些照片，我们真切地感受到婚礼当天洋溢的温暖、喜悦和爱。婚礼前所有的压力和担忧都烟消云散，这都要感谢 Emporium 团队的悉心支持和指导。我们由衷地感谢他们为我们打造了如此顺畅、特别而又令人难忘的婚礼。 （原文） Thank you for your patience, kindness, and all the months of preparation leading up to our wedding. Everything was absolutely perfect! The Emporium team created such an astonishing atmosphere on our special day. Rainier and I couldn’t have been happier to be part of the 2025 Wedding Giveaway you gifted us. The staff were incredibly kind, and the food prepared by the chef and kitchen team was simply amazing. Every coordinator was so lovely and supportive, guiding us every step of the way. It was truly a beautiful and memorable day that we will cherish for a lifetime. Looking back on these photos, we can truly see the warmth, joy and love that filled our wedding day. All the stress and worries leading up to the day simply melted away, thanks to the incredible Emporium staff who supported and guided us through every moment. We’re so grateful for everything they did to make our day so smooth, special, and unforgettable.

（由 Google 翻译）非常棒的体验！ 入住体验极佳……我们入住的是城市景观套房，房间真的非常棒，宽敞的台面空间，还有房间里的洗手池和吧台——我们之前从未想过自己会需要这些，但它们却成了我们最喜欢的设施之一！特别要感谢礼宾团队，他们在我们抵达时热情迎接，几乎在我们还没反应过来的时候就帮我们安顿好了。还要感谢前台的Bobby C……这是我们经历过的最棒、最高效的入住体验……甚至在我们入住之前，他们就非常热情友好地向我们详细介绍了酒店和布里斯班的一切。更棒的是，酒店还贴心地为我们准备了生日礼物送到房间！唯一让我们感觉有点不自在的是，泳池边的套房就在漂亮的泳池旁边，客房服务和清洁人员等都需要穿过泳池休息区才能服务这些房间。我不知道这个问题该如何解决……这只是设计上的安排。除此之外，这绝对是我们住过的同级别酒店中最好的之一！（再次特别感谢Bobby！！！） （原文） Genuinely great experience Fabulous stay....we had a city view suite and it was really fabulous with plenty of counter space and an in room sink and bar which we never knew we needed but was one of our favorite features! Massive shout out to the concierge team who welcomed us on arrival and got us settled in almost without us noticing and to Bobby C on the reception team.... absolutely the best and most efficient check in we've ever had...even before the very warm, welcoming and very personal explanation of everything the hotel and Brisbane had to offer. Bonus points for the lovely birthday treat delivered to our room! The only thing which made us a bit uncomfortable was the fact that there are poolside suites by the fabulous pool and room service and house keeping etc keep having to get past the pool lounge area to service these rooms. I'm not sure what could be done about this...it's just the design. Otherwise one of the best hotels weve stayed at in this category! (Also...a big shout out again for Bobby!!!)

（由 Google 翻译）这是一家设计精美的酒店，奢华感十足，同时又充满度假氛围。 房间宽敞，配有一张大小合适的圆桌，方便用餐或办公。房间配有开放式衣橱，方便存放行李箱，但同时，衣服随意晾晒也会显得凌乱。唯一不满意的是浴室的开放式设计。虽然卫生间和厕所之间有门隔开，但浴室缺乏私密性，对我来说不太理想。 酒店整体服务非常周到，处处可见。员工众多，而且都非常友好。 酒店位置便利，靠近餐厅和公交车站。周边有很多景点和活动！ 一切都很顺利，除了几件小事，这不算什么大问题。但考虑到我们号称五星级，而且价格也这么贵，最后一天我很生气，客房服务只完成了一半，毛巾还留在脸盆里，洗漱用品没有补充，垃圾桶没有清空等等，基本上看起来就像客房服务人员来过又匆匆离开一样。我把这个问题反馈给了客服，他们很快就解决了我的投诉，并提供了延迟退房，但没有通知客房服务部，因为我上午 11:30 就听到敲门声问我是否要离开。为什么要试图解决问题，结果却再次毁了它呢？ 总的来说，这是一个可爱的地方，但考虑到这个价格和目标客户，他们需要在一致性和对细节的关注上多下功夫。 （原文） It's a beautifully designed hotel that feels luxurious and gives the holiday vibe at the same time. Room was spacious with a good size round table for dining and/or working. It has a open closet which was convenient to leave the suitcases open but at the same time it can look messy with clothes all just hanging out in the open. The only thing we didn't like was the open design of the bathroom. As much as the toilet is separated with a door, the lack of privacy in the bathroom is not ideal for me. Service overall was very attentive - everywhere in the hotel. There are so many of staff and all so friendly all around. Location is very convenient to restaurants and buses. Plenty to do and see around the area! Everything went well except for a few little things which is no big deal but given the claim to be 5 star and the price we pay, I was annoyed on our last day where housekeeping was only half completed with towel still left in the basin, amenities not replenished, bin not emptied etc basically it looked like housekeeping came in and had to rush out. I gave this feedback to guest services and they were prompt in addressing my complaint and offered a late check out but it wasn't communicated to housekeeping as I got the knock on the door at 11:30am asking if I was leaving. Why try to fix things just to ruin it again. Overall, it's a lovely place but for that price and target audience, then they need to work onconsistency and attention to detail.

（由 Google 翻译）Calile 酒店氛围优美，员工彬彬有礼，入住体验非常愉快。不过，对于这个价位的五星级酒店来说，早餐不包含在内，客房补货也仅应要求提供，客房服务也忽略了一些细节，比如卫生间吸尘。我们入住的最后一天，泳池使用受到限制，只有入住的客人才能优先使用；而且，尽管航班较晚，酒店也没有灵活地延长退房时间。总的来说，体验不错，但有些方面还有待改进，无法真正达到五星级的期望。 （原文） The Calile has a beautiful atmosphere and very polite staff, which makes for a lovely stay. That said, for a five-star hotel at this price point, breakfast isn’t included, room restocks are only on request, and housekeeping missed small details like vacuuming the bathroom. On our last day, pool access was restricted and prioritised for incoming guests, and the hotel wasn’t flexible with extending checkout despite a later flight. Overall, a nice experience but a few areas could be improved to truly meet five-star expectations.

（由 Google 翻译）无论您是在餐厅用餐、小住几日还是参加私人活动，都能获得绝佳的体验。设施干净整洁，员工热情友好，停车方便且车位充足。场地档次很高。食物和服务都非常棒！ （原文） Sensational experience whether you are dining in, staying for a couple of days or attending private functions. Facilities are clean, staff are super friendly, parking is easy and plentiful. Venue is of high calibre. Food and service is amazing!

（由 Google 翻译）是Ben at The Bar——就在Calile！我们临时起意，进去吃了顿午餐，顺便点了一杯血腥玛丽鸡尾酒。点酒的时候我们还有点忐忑，因为要找到一杯真正好喝的血腥玛丽几乎是不可能的。真是个意外的惊喜——Ben at The Bar闯入了我们的生活。第一口就征服了我们。这是我们多年来喝过的最棒的血腥玛丽！它让我们想起了Calile，让我们经常提起它，也让我们永远铭记于心！Ben，你这周早些时候的调酒魔法让我们的一天都变得美好！感谢你如此才华横溢、知识渊博，不仅调制出了一杯好酒，而且在与我们互动时，你热情周到的服务也让我们倍感温暖！太棒了！！！ （原文） It's Ben at The Bar - at the Calile! We popped in spur of the moment for lunch and a bloody mary cocktail. We were nervous ordering the drink, because it is near to impossible to find a GREAT bloody mary. Serendipitous the moment was - Ben at The Bar had entered our lives. He had us at the first sip. It was the most wonderful bloody mary we have had in years!!!! Something that will take us back to the Calile - something we talk about often and something we will remember! Ben - you made our day earlier this week with your mixing magic! Thank you for being so talented and knowledgable in, not only, delivering a great drink, but also the warmth of your service when interacting with us! Special!!!

（由 Google 翻译）最近入住，体验很一般。服务感觉很冷淡，客房服务也令人失望。菜单种类有限，菜品质量与酒店声誉不符，而且等了很久才送来的餐点和咖啡都凉了。酒店及周边的餐厅和酒吧都很棒。 客房服务也很糟糕，我们打扫房间时，浴室的长凳每天都没打扫。 就价格和位置而言，布里斯班有更好的选择。不会再来了。 （原文） Stayed recently and found the experience quite average. Service felt disengaged, and room service was disappointing. The menu was limited, food quality didn’t match the hotel’s reputation, and both meals and coffee arrived cold after a long wait. Restaurants and bars in the hotel and surrounding were excellent. Housekeeping also missed the mark, with bathroom benches left uncleaned each day our room was serviced. For the price and location, there are better options in Brisbane. Wouldn’t hurry back.

（由 Google 翻译）酒店本身非常吵，吵到在房间里根本睡不着。对于想去夜店的客人来说，可能还可以接受。 周围环境也吵闹混乱，不适合家庭旅行。 最重要的是，正如许多评论指出的那样，这家酒店是个骗子。他们声称他们以两次预订保证金的形式支付了相同的住宿费用， 但我的行程已经结束快一周了，他们仍然没有取消预订。我完全不推荐这家酒店。 （原文） 호텔 자체가 매우 시끄럽습니다. 객실에서 잠을 이룰 수 없을 정도. 클럽에 방문하는 정도의 마음가짐을 가진 고객이면 수용 가능할 듯. 주변 환경도 시끄럽고 정신없기 때문에 가족여행으로는 적합하지 않습니다. 가장 중요한 것은 많은 후기에서도 말하고 있듯이 사기적인 행태입니다. 보증용으로 같은 숙박비를 2번 결제했다고 했지만, 여행이 끝난지 약 일주일이 되어가는데도 아직까지도 취소해주지 않고 있어요. 절대 추천할 수 없는 호텔입니다.

（由 Google 翻译）我非常喜欢在卡利尔酒店 (The Calile Hotel) 的住宿体验。套房美轮美奂，时尚休闲，但真正让我难忘的是酒店卓越的客户服务。前台的莎拉 (Sarah) 非常出色——友好、礼貌，而且非常乐于助人。对她来说，没有什么麻烦是她力所能及的。正是像莎拉这样的员工，让一家美丽的酒店焕然一新，成为真正独一无二的存在。迫不及待想再来！ （原文） I absolutely loved my stay at The Calile Hotel. The suite was gorgeous with a stylish and relaxing vibe, but what truly made my experience memorable was the outstanding customer service. Sarah at reception was exceptional — friendly, polite, and incredibly helpful. Nothing was ever too much trouble for her. It’s staff like Sarah who elevate a beautiful hotel into something truly special. Can’t wait to return!

硬件设施没得说 但是服务只能给0分，洗发水用过的，咖啡机坏的 服务态度也很差 amex fhr的credit不能在餐厅用，然后high tea和wet deck的bar每周只开3天 网站也没有提示，前台一问但不知，100美金到这里只有116澳币，真是牛啊，明明是late check out结果催我们走，账单还乱扣钱，确认后还一副不耐烦 住过那么多FHR的酒店他们真的是最烂的 垃圾服务

体验非常不好。 客房： 装修的非常W，没有什么惊喜以外。但是浴缸是堵塞的，放水后有各种恶心的东西从下水道反出来，然后冰箱的制冷声音非常大，晚上极度侵扰睡眠。 服务： 中规中矩。飞机很晚才到，点了一份medium rare的熟成牛排，送上来的起码是个well-done，因为肚子饿就凑合吃了。早餐做的就是正常的自助早餐，没有任何惊喜。 位置： 景观还不错，离queen st很近，附近还有赌场。地理位置在布里斯班数一数二了。

设施很一般很陈旧，如果不是不要钱，我才不会住。 不过交通方便，view也不错，四星原因是，在这里上网足够方便，另外朋友大老远给我送晚饭吃了超级开心，是我吃过最开心的一顿家常菜之一。

W酒店的Bar感觉一般般了。

完美 布里斯班最好的酒店

多么美丽的酒店

（由 Google 翻译）我们度过了一段美好的时光！所有员工都非常友好且专业，他们甚至还为我丈夫的生日准备了一份惊喜甜点。 我通过酒店预订了生日气球，他们在我们抵达前就把它们漂亮地摆放在了房间里——真是太贴心了。 AWAY水疗中心拥有蒸汽房、桑拿房和水疗池，是一个宁静的休憩之所，感觉非常惬意。水疗区、泳池和酒吧都非常时尚，我们喜欢一边品尝鸡尾酒一边欣赏日落美景。酒吧的食物价格合理，而且味道绝对美味。 我们的房间视野极佳，而且有很多贴心的设计，比如电动窗帘和床边的氛围灯光控制。 唯一的小缺点是客房服务直到下午5:30才开始，不过考虑到酒店似乎满房，这也可以理解。 总而言之，这是一次非常棒的住宿体验——强烈推荐！ （原文） We had an amazing stay! The staff were all incredibly friendly and professional, and they even added a surprise plate of desserts for my husband’s birthday. I had arranged birthday balloons through the hotel, and they placed them beautifully in the room prior to our arrival — such a lovely touch. The AWAY Spa, with its steam room, sauna and spa, was a peaceful escape and felt like a real treat. The wet area, pool and bar were super trendy, and we loved sipping cocktails while watching the sun go down. The bar food was reasonably priced and absolutely delicious. Our room had a fantastic view and lots of fabulous touches, like electric curtains and mood lighting controls right by the bed. The only minor downside was that room service didn’t come until 5:30pm, though the hotel appeared to be at full occupancy, so it’s understandable. Overall, a wonderful stay — highly recommend!

（由 Google 翻译）我们最近带着我们一家三口，一个两岁，一个十个月大的孩子入住了这家酒店。酒店推出了家庭套餐，包含住宿、全家早餐、免费停车以及无限量冰淇淋和爆米花！房间比我们想象的要大得多，第二张床可以用推拉门隔开，这真是太棒了，因为我们原本以为我们一家人会挤在一个房间里。酒店位置极佳，早餐也比我们想象的要好得多，毕竟这是一价全包的！我们一定会再来这家酒店的。 （原文） We recently stayed with our young family, a two year old and 10 month old. There was a family deal on that included accommodation, breakfast for everyone, free parking and unlimited ice cream and popcorn! The room was much bigger than expected, the second bed could be closed off with a sliding door which was so great as we thought we were all going to be crammed into one room. The location is fabulous and the breakfast at the hotel was far better than expected for an all inclusive! We will definitely do this again.

（由 Google 翻译）我们最近为了攀登故事桥冒险之旅在这里住过，感觉棒极了。离攀登故事桥非常近，餐厅也很漂亮，还能欣赏到桥和水景的最佳景色。我们预订了无障碍家庭房，空间宽敞，无障碍设施也很棒——我可以轻松进入带无障碍淋浴间的浴室，坐在轮椅上也能轻松地在床外移动。门道也很宽敞。房间本身很漂亮——干净舒适。空调可调节，对我这种体温调节困难的人来说很有帮助。工作人员也很友好，非常热情。谢谢！ （原文） We stayed here recently for the Story Bridge adventure climb and it was amazing. Super close to the Bridge climb, beautiful restaurants and the best view of the bridge and water. We booked the wheelchair accessible family room and there was plenty of space to move around and the accessibility features were great - could get easily into the bathroom with a roll in shower and could also move around the outside of the bed easily in my wheelchair. Nice wide doorways as well. The room itself was beautiful - clean and comfortable. Adjustable aircon as well which was great for my temperature regulation difficulties. The staff were also lovely and very accomodating. Thank you!

（由 Google 翻译）这家酒店位置绝佳，非常棒。特别适合女性独自旅行者（不用从马路对面的餐厅/酒吧走昏暗的小路回家）。考虑到HSW和桥边的繁忙程度，房间出乎意料地安静。我喜欢酒店的环保设施，比如如果您不选择客房清洁服务，可以获得10美元的酒店内餐饮代金券。客房服务很棒，Mews餐厅的早餐也很美味，咖啡也很好喝。 （原文） Excellent hotel in a fabulous location. Good for female solo travelers (no dark walks back from the restaurants/bars across the road). Surprisingly quiet rooms given how busy HSW and the bridge can be. I like the eco-friendly features like $10 towards in-house dining if you decline housekeeping services. Great room service and the Mews restaurant does a wonderful breakfast with lovely coffee

（由 Google 翻译）轻松5/5！我和丈夫还有孩子们住在一间方便轮椅通行的房间。无障碍设施和时尚风格完美融合。如果您正在寻找无障碍住宿，这里就是您的理想之选！ 我们喜欢这里的艺术品！我们非常欣赏这些优雅又有趣的图片，每个人都能欣赏到。孩子们最喜欢的是电梯旁的“小丑”。 孩子们喜欢泳池。我们喜欢酒吧！而且景色也美极了。 如果您正在寻找一个真正适合家庭入住的地方，千万不要错过这里。我们预订的是家庭度假套餐，提供无限量爆米花和冰淇淋，孩子们都非常喜欢！ 我们旅行过也住过很多地方，但我想我们找到了新的心头好！ 谢谢大家，这里真是太棒了🥰 （原文） Easy 5/5! I’m in a wheelchair accessible room with my husband and young children. For once accessibility and style have been woven together. If you’re looking for an accessible stay this is your place! We love the artwork! We really appreciate the combination of classy and fun pictures for EVERYONE to enjoy. Kids fav is the joker at the lift. The kids loved the pool. We loved the bar! And the views are exquisite. If you’re looking for a truly family friendly place to stay don’t overlook this place. We are on the family getaway package with unlimited popcorn and ice cream which the kids are loving! We have traveled and stayed in a lot of places but I think we have found our new favourite! Thanks guys, this place is gorgeous 🥰

（由 Google 翻译）酒店很棒。我们的房间在一楼，可以看到令人乏味的悬崖峭壁。床很舒服，可以选择软硬枕头。设施很棒，淋浴也很棒。晚上我们回到房间时，岩壁变成了一件艺术品。我还会再住这里。 （原文） The hotel was great. Our room was on the first floor with a view of the uninspiring view of the cliff face. The bed was comfortable and had a choice of a soft or firm pillow. Amenities were great the shower great. When we came back to the room at night the rock wall was transformed into a work of art. I would stay here again

（由 Google 翻译）华丽却功能简陋的泳池、幽暗的氛围和活力四射的酒吧固然很棒，但酒店最重要的还是要满足睡眠！酒店靠近渡轮码头，深夜每隔二十分钟就会响起一阵喇叭声。隔壁啤酒厂和三楼活动场地的噪音更是让人无法安心休息。 长廊客房完全无法与楼下的街道隔绝（房间描述中忽略了这一点）。 健身房几乎不存在——老照片显示，那些被称为健身中心的小房间里的器械已经不复存在了。 这家酒店注重的是氛围而非性价比——非常适合聚会，前提是之后能找到地方休息。 （原文） A gorgeous but hardly-functional pool, a dark mood and a vibrant bar are great, but a hotel needs to allow for one major thing above all else - sleep! The proximity to the ferry means constant horns bleating every twenty minutes late into the night. Noise from the brewery next door and the event space on the 3rd floor make it too loud to rest. The Promenade Rooms offer no privacy from the street below (a detail overlooked by the room description). The gym is practically non-existent - old photos show machines that no longer grace the small room called the fitness center. The hotel is all vibes over value - great place to hang out, as long as you’ve got some place to go to rest after.

（由 Google 翻译）最近，我在布里斯班霍华德·史密斯码头的水晶溪文森特酒店 (Crystalbrook Vincent) 参加 FreshLife 大会期间入住了这家酒店，从始至终都留下了难忘的体验。 酒店本身装饰精美，精美的艺术品点缀其间，营造出现代而富有创意的氛围。工作人员始终热情友好、周到细致，乐于助人，让整个入住体验轻松惬意，温馨舒适。 我的房间设计精美，时尚舒适，五星级酒店应有尽有。服务一流……专业、快捷，而且总是面带微笑。 作为会议场地，这里是绝佳的选择：设施布局合理，食物美味多样，而且地处霍华德·史密斯码头河畔，交通便利，令人愉悦。 总而言之，水晶溪文森特酒店完美融合了艺术、舒适和热情好客。我强烈推荐布里斯班的商务活动和休闲住宿选择这里。 （原文） I recently stayed at Crystalbrook Vincent at Howard Smith Wharves in Brisbane while attending the FreshLife Conference, and it was an outstanding experience from start to finish. The hotel itself is thoughtfully decorated, with incredible artwork woven throughout the space that gives it a modern, creative feel. The staff were consistently friendly, attentive, and helpful, making the whole stay seamless and welcoming. My room was beautifully designed, stylish yet comfortable, with all the details you’d expect from a five-star property. Service was excellent…. professional, prompt, and always delivered with a smile. As a conference venue, it was a fantastic choice: the facilities were well laid out, the food was delicious and varied, and the location right on the river at Howard Smith Wharves made it both convenient and enjoyable. Overall, Crystalbrook Vincent is a perfect blend of art, comfort, and hospitality. I wouldn’t hesitate to recommend it for both business events and leisure stays in Brisbane.

（由 Google 翻译）我们最近在 Spicers Balfour 举办了婚礼，一切进展顺利，我们非常满意！工作人员的沟通、友好和周到的服务给我们留下了深刻的印象。Carly 在婚礼当天非常出色，处理各种要求、解答各种疑问！她从未让我们感到任何麻烦——感谢 Carly 和她的团队！ + 宠物套房非常棒，我们的狗狗们很喜欢我们为它们准备的零食。 （原文） We recently had our wedding at Spicers Balfour and are thrilled with how everything went! We were so impressed with the communication, friendliness and attentiveness of the staff. Carly was amazing on the day with requests, questions and more! She never made us feel like anything was a hassle - thanks Carly & team! + The pet friendly suite was fantastic and our pups loved the treats left for them.

（由 Google 翻译）这是我们第六次入住这家酒店了。我们的狗狗在这里享受到了贵宾般的待遇，它非常喜欢这里。厨师换了，菜单也更新了。我只能说，以前就很棒了，但现在更是达到了新的高度。食物美味绝伦，服务也热情周到。 （原文） Is the 6th time we have stayed here. Our dog is treated like royalty and just loves it here. The chef has changed along with the menue. All i can say is it was great before. But now it is next level. Just amazing food and wonderdul friendly service.

（由 Google 翻译）婚礼那周，我们在Balfour酒店（西姆拉楼）的一间套房里住了两晚。周六早上，我们用这间套房做了些准备，然后前往婚礼场地。整个体验棒极了，我挑不出任何毛病。我们抵达时，看到一束美丽的鲜花，祝贺我们迎来了这一里程碑。两天的服务都无可挑剔，多名工作人员热情地与我们沟通，并竭尽全力满足我们的任何要求。我们住在15号房间，早晨透过窗户照进来的光线非常完美，尤其适合化妆和拍照。非常感谢Staci和她的团队！ （原文） We stayed two nights at Balfour in one of their suites (Simla building) for the weekend of our wedding. We used the room on Saturday morning to get ready in before heading to our wedding venue. The whole experience was SPECTACULAR. I really can’t fault a single thing. We arrived and saw a beautiful flower arrangement congratulating us on this milestone. The service over both days was impeccable, with multiple staff members checking in with us and going over and beyond with any request we asked. We stayed in room 15 and the light that came through the windows in the morning was absolutely perfect, especially for the purpose of makeup application and photos. Thank you so much, Staci & team!

（由 Google 翻译）员工热情友好，酒店商店舒适别致。房间超级豪华，床铺非常舒适。在布里斯班能找到免费停车位实属难得，而且步行即可轻松到达山谷或霍华德·史密斯码头搭乘渡轮。非常喜欢！ （原文） Great friendly staff, the hotel shop comfortable and quirky. The room super luxurious and the bedding so comfortable. On sure free parking is rare in Brisbane and easy walk into the valley or Howard Snith Wharves for the ferry. Loved it

（由 Google 翻译）我们非常喜欢在斯派瑟斯·巴尔弗酒店（西姆拉套房）庆祝结婚纪念日。酒店建筑经过精心修复，让您感觉就像融入了周围的环境。所有细节，比如散叶茶、高品质的洗浴用品、健身器材和瑜伽垫，都让这里感觉格外特别。我们喜欢步行到詹姆斯街去皇宫影院或逛逛商店——一路上欣赏着那些有趣的房屋和建筑。这里也是步行前往霍华德·史密斯码头和河畔或在众多餐厅用餐的理想地点。我们期待着下次再来。 （原文） We loved our stay at Spicers Balfour (Simla suites) to celebrate our wedding anniversary. The building is thoughtfully restored and you feel like you just tuck in to the neighbourhood. All the little touches like the loose-leaf teas, the quality toiletries, the exercise equipment and yoga mat make it feel extra special. We enjoy walking down to James Street to visit the Palace Cinema or browse the shops - and noticing all the interesting houses and buildings along the way. It's also a perfect spot to walk down to Howard Smith Wharves and along the river or dine at one of the many restaurants. We look forward to our next visit.

（由 Google 翻译）我们在 Spicers 酒店住了一晚庆祝结婚纪念日，非常喜欢。房间时尚、干净、舒适。从房间可以轻松前往餐厅和屋顶酒吧，那里提供美味丰盛的餐点。我们非常喜欢酒店包含的丰盛早餐。工作人员非常友善礼貌，甚至应我们的要求允许我们中午 12 点退房。我们一定会再来的！ （原文） We stayed one night at spicers for our anniversary and absolutely loved it. The rooms are stylish, clean and comfortable. The restaurant and rooftop bar are easily accessible from the rooms, with tasty and generous meal options. We loved the included and very generous breakfast. The staff were genuinely kind and polite, even allowing a 12pm check out time at our request. We will be back!

（由 Google 翻译）舒适迷人的客房，让您享受安静、宁静的睡眠。 入住期间，我们享受到全方位的卓越服务，尤其注重酒店内的餐饮。 地理位置便利，靠近布里斯班河畔步道和“City-cat”渡轮。 （原文） Comfortable, attractive rooms providing for quiet, restful sleep. Exceptional service regarding all aspects of our stay with special emphasis on excellent in-house Dining. Convenient location - especially to Brisbane River walk & "City-cat" ferry.

超级nice！ Howie超级好 帮我们升级了房间 并且延期了退房

长住价的情况下升套 长住送10件衣物清洗包 有酒廊 欢迎礼可选早餐/积分 套房有浴缸有阳台 瓶装水只提供2瓶 杯子没有清洗干净 不免费提供插头转换器使用 仅出售 $25 一个

（由 Google 翻译）我们在这里度过了一个难忘的一晚！我以前对布里斯班并不太感冒，但为了庆祝朋友的40岁生日，我还是订了一间房。结果，你们的酒店和团队真的让我惊艳！我和丈夫在这里度过了非常愉快的时光，我们甚至考虑以后经常来这里度假。从我们抵达的那一刻起，一位热情友好的行李员就主动帮我们拿行李，并帮我们安排了代客泊车。进门后，一位工作人员正好路过，热情地和我们打招呼。前台接待员也很友好，我们的房间布置得非常漂亮，而且一尘不染。我们直奔泳池和池畔酒吧，知识渊博的工作人员毫不费力地满足了我们的特殊要求。早餐美味又高效，工作人员热情友好。这正是我以前在酒店工作时一直追求的服务水平，如今却很少见到。而且，你们酒店的每一位员工都展现出了如此高水准的服务，这真是太棒了！多么棒的酒店啊！非常感谢你们的热情款待，我们一定会再来的！ （原文） We had an amazing one night stay! Ive never found myself to be overly fond of Brisbane but booked a room for a friends 40th. Well your hotel and team really blew me away! My husband and I had such a great time staying that we are thinking of getting away my frequently. Right from first arrival we were met with a friendly and helpful Porter boy who offered to take our bags and organised the valet for us. Once inside a staff member was just walking past and greeted us authentically and welcoming. The receptionist was friendly, our room was stunning and beautifully cleaned. We headed straight for the pool and pool bar where the knowledgeable staff made us a special request without fuss. Breakfast was delicious and efficient, staff welcoming and friendly. This is a level of service that I used to strive for when I worked in a hospitality, and is so rarely seen these days. And to have every staff member show this next level of service was truly remarkable. What a fantastic hotel! Thank you so much for having us, we will be back!

（由 Google 翻译）我们在布里斯班威斯汀酒店的住宿体验无可挑剔。房间布置精美，一尘不染，舒适无比。酒店设施——尤其是泳池区——更是无可挑剔，让整个入住体验尽显奢华与放松。 特别要感谢Rose，她提供的服务远超预期。她热情友好，体贴周到，从我们抵达的那一刻起就让我们倍感宾至如归。她的服务极大地提升了我们的入住体验。 强烈推荐布里斯班威斯汀酒店——我们一定会再次光临！🥂🏨✨ （原文） We couldn’t fault our stay at The Westin Brisbane. The rooms were beautifully appointed, spotlessly clean, and incredibly comfortable. The amenities—especially the pool area—were outstanding and made the whole experience feel luxurious and relaxing. A special shout-out to Rose, who went above and beyond. She was genuinely friendly, attentive, and made us feel so welcome from the moment we arrived. Her service really elevated our stay. Highly recommend The Westin Brisbane—we’ll definitely be back! 🥂🏨✨

（由 Google 翻译）我们只在这里住了一晚，但却留下了令人难忘的美好印象。我们提前办理了入住，很快就拿到了房间，房间很漂亮，还能欣赏到绝佳的河景。当晚，我们的电视投屏器出了点问题，但几位非常棒的工作人员很快就帮我们解决了。真希望我当时能记住他们的名字！ 第二天，我们享用了自助早餐，虽然种类不算多，但每一样食物的品质都非常高，服务也无可挑剔。剩下的时间，我们在泳池和健身房消磨时光，等待航班起飞。泳池里的水上酒吧和健身房里的普拉提器械都非常棒。 代客泊车和行李寄存服务也非常便捷高效。 我绝对会向所有去布里斯班的人推荐这家酒店。强烈推荐！ （原文） We stayed here for only one night but it made an amazing and long lasting impression. We ended up checking in early and getting a room quickly, with the room being beautiful and having a great view of the river. Later that night we had some issues with the chrome cast to the tv, but it was quickly fixed by some really excellent staff. I wish I got their names! The next day we were able to have the buffet breakfast which wasn’t too big, however everything was really high quality and the service was brilliant. We spent the rest of the day at the pool and the gym waiting for our flight, with the swim up bar in the pool and the Pilates machine in the gym being excellent additions. The valet and luggage storage was extremely useful and efficient. Would definitely recommend staying here to anyone going to Brisbane. I couldn’t recommend it enough.

（由 Google 翻译）最近去布里斯班旅行，我在这家酒店住了两晚。酒店地理位置绝佳，周边商店和餐厅林立，非常棒。员工热情周到。我很喜欢我的房间，非常现代化，设施齐全，摆放也很合理，床更是舒适无比。楼下的酒吧是个很棒的休闲场所，露天环境宜人，非常舒适。 早餐体验有点糟糕。餐厅位置比较隐蔽，需要沿着墙上一些标有意大利语名称的橙色小圆盘才能找到。餐厅感觉像是事后才想起来建的，风格像是伪意大利餐厅，但做得并不好。空间非常小，很拥挤。 员工虽然很友好，但感觉他们问的问题太多了。比如房间号？要不要鸡蛋？怎么做？咖啡要哪种？而且这还是在你坐下之前。也许听起来像是在抱怨，但我觉得只要知道房间号就足够了。我喜欢四处看看，慢慢决定要喝哪种咖啡，以及鸡蛋的做法！这虽是小细节，但却很重要。不过，我不能责怪酒店员工，他们很友善，只是尽职尽责地完成工作…… 这是一家很棒的酒店，值得推荐。 （原文） On a recent trip to Brisbane I stayed here for two night. The hotel is in in a fantastic location for shops and places to eat. Fantastic. The staff were friendly and attentive. I loved my room, very modern with everything you need and in the right place, topped off with a very comfortable bed. Excellent. The bar downstairs is a great place to hang out with a nice open air feeling, very pleasant. I found breakfast a tricky part. The location is hidden, you have to follow some little orange discs on the walls with an Italian name to find it. Once there it feels like an after thought and is styled as a pseudo Italian restaurant but done badly. Very small and cramped. The staff are very friendly, but have been asked to ask too many questions when you arrive for breakfast. Room number? Do you want eggs and how? Coffee, what kind? and that's before you sit down. Might sound like a pitiful moan, but for me the room number should be enough. I like to look around and take my time before deciding what kind of coffee I want, and how I want my eggs! Its a small detail but an important one? I can't fault the staff however, they were lovely and just doing what they are told... A great hotel and recommended.

（由 Google 翻译）屋顶泳池和酒吧非常舒适。员工也很友好。这家酒店隶属于一个小型豪华酒店集团，但我们入住的大房间里，墙纸有些地方已经脱落，浴室也比较普通。这与这个价位的连锁酒店应有的水准不太相符。我想我不会再预订这家酒店了。酒吧据说营业到晚上10点，但有一天晚上他们大约8点45分就关门了。 考虑到酒店和早餐的价格，你会期望包含一杯咖啡和一杯果汁。但实际上只包含一杯果汁或一杯咖啡。 （原文） Rooftop pool en bar zijn super gezellig. Personeel is vriendelijk. Dit hotel is deel van small luxery hotels maar in onze large kamer kwam hier en daar het behang los en de badkamer is ook maar neutraal. Niet wat je van zo'n keten (met zo'n prijs) zou verwachten. Denk niet dat ik hier nog zou boeken. Bar is zogezegd open tot 22:00 maar op een avond sloten ze al rond 20:45. Voor de prijs van het hotel en ontbijt zou je verwachten dat je koffie en glaasje fruitsap krijgt. Maar inbegrepen is maar één glas fruitsap of één kopje koffie.

（由 Google 翻译）我在布里斯班山谷奥沃罗酒店 (Ovolo Brisbane the Valley) 住过，总体体验很棒。酒店本身时尚，地理位置优越，方便探索周边地区。房间略小，但舒适实用。 客房服务略有不足。第二天下午三四点左右才打扫房间，感觉很晚了。酒店还提供免费瓶装水，这点很贴心，非常感谢。 最让我惊喜的是停车费：代客泊车或酒店内停车每天60澳元。这笔费用有时比机票、租车费和油费还要高！如果您开车，我建议您寻找附近的停车选择，这样可以省不少钱。 总而言之，如果您想在繁华地段享受精品住宿，这家酒店还是值得考虑的。 （原文） Stayed at Ovolo Brisbane the Valley and overall had a great experience. The hotel itself is stylish and well-located, making it easy to explore the area. The room was a little on the small side, but still comfortable and functional. One downside was housekeeping. The room wasn’t serviced until around 3–4pm the following day, which felt quite late. On the plus side, complimentary bottled water was a nice touch and much appreciated. The biggest surprise was the parking fee: $60 per day for valet or onsite parking. That’s steep sometimes more than the cost of flights or even car hire and fuel! If you’re driving, I’d recommend looking for nearby parking alternatives to save some serious cash. All in all, not too bad worth considering if you’re after a boutique stay in a vibrant location.

（由 Google 翻译）我会写下我们在奥沃罗酒店 (The Ovolo) 举办婚礼的点滴。 我住了两晚，第一晚和妈妈一起住，第二晚和新婚丈夫一起住。第二天，我还和妈妈、姐妹们一起准备了婚礼，后来伴娘们也过来拍照。 - 我们申请了代客泊车服务。我们在车道上等了五分钟才进去找人取车。我赶紧把车停在商店外的露天停车场，以免有人挪动。 - 我和妈妈抵达时收到了一瓶加冰的普罗塞克起泡酒。我打电话问他们是否可以把这瓶酒拿走，第二天晚上我和新婚丈夫一起入住时再重新调制。他们承诺会在我们出发参加婚礼后的下午再给我一瓶，并提供全套夜床服务。 - 第二天准备的时候，我们想要水，但一直没拿到。 - 我和新婚丈夫到达新婚之夜的房间时，房间根本没有打扫过。垃圾桶都满了，客房服务送来的早餐盘子还在，床还没铺好。我们等了大约20分钟，前台才有人送来毛巾。他还给我们送来了一瓶红酒，因为我们抵达时没有收到新的，这和之前的承诺完全不一样。 - 新婚之夜，我跟前台反映过这些问题，他们说可以免费入住当晚的房间。 - 第二天早上，他们给我们提供了免费代客泊车服务。我表达了失望，他们还给我们第二晚五折优惠，所有杂费也全免。 - 两周后，我不得不打电话给奥沃罗酒店 (Ovolo)，因为他们没有正确扣款，而且还在扣留款项，直到我入住两周半后才退还。 我们选择奥沃罗酒店是因为它环境优美，口碑良好。考虑到这是我们人生中最重要的一晚，我们决定挥霍一把。入住之后，我感觉自己被低估了，而且很尴尬，竟然因为屡次遇到的问题而不得不向这家酒店投诉。虽然我很喜欢房间的美感和设施，但由于服务太差，我不建议在特殊场合入住这家酒店。 （原文） I will write the facts about our stay at The Ovolo for our wedding. I stayed for two nights, the first with my mother and the second with my new husband. On the second day, I also got ready with my mother and sisters, and my bridesmaids came by for photos later. - We signed up for valet parking. We waited 5 minutes in the drive before going inside to find someone to take the car. I parked the car in the open-air parking outside the shops before anyone could move it. - Mum and I received a bottle of prosecco on ice on arrival. I called and asked if this could be collected and re-set for the next night when I'd be there with my new husband. I was promised a second bottle and a full turndown of the room in the afternoon after we left for the wedding. - When we were getting ready on day 2, we asked for water that we never got. - When my new husband and I arrived to our room for our wedding night, it had not been serviced at all. The bins were full, breakfast dishes from room-service were still there, the bed hadn't been made. We waited approx. 20 minutes for someone from reception to bring us towels. He also brought us a bottle of red wine as no new bottle awaited us on arrival, as had been promised. - When I spoke to reception about these issues on our wedding night, we were told the room would be comped for the night. - The next morning, we were offered free valet parking instead. When I emphasised how disappointed we were, they also offered us 50% off our second night, as well as all incidentals free. - 2 weeks later, I had to call The Ovolo because they had not charged me correctly and were still withholding funds, which were not released until 2.5 weeks after my stay. We selected The Ovolo due to its beauty and good reputation. Given it was the most important night of our lives, we decided to splurge. After our stay, I felt undervalued and embarrassed that I had to call a hotel of this calibre out on repeated issues. While I loved the aesthetic and features of our room, I do not recommend staying at this hotel for a special occasion due to poor service.

（由 Google 翻译）这地方简直糟透了。它坐落在一个治安不好的地方，天一黑，周围全是些见不得人的人和瘾君子。房间本身还不错，我得给它点赞……食物其实也挺好吃的。但员工呢？简直令人无法接受。调酒师甚至懒得量酒，想倒什么就倒什么。他们大部分时间都在吧台对面互相吼叫，就像在看马戏团一样。更糟糕的是管理层对待基层员工的方式，简直令人作呕。我听到过好几次争吵，经理们威胁要解雇员工，哪怕只是因为一些很小的错误，比如给别人倒错酒，或者仅仅是在被无礼地对待时挺身而出。整个环境让人感觉很糟糕，很不专业。很明显，经营这家酒吧的人根本不知道该如何对待员工和顾客。员工太恶心了！！尤其是那个对每个人都颐指气使的女士，她自己都不知道自己在做什么！！！！ （原文） This place is absolutely awful. It’s located in a sketchy area surrounded by shady people and drug addicts once it gets dark. The rooms themselves are fine, and I’ll give credit where it’s due..the food is actually pretty good. But the staff? Completely unacceptable. The bartenders don’t even bother to measure alcohol; they just pour whatever they feel like. They spend most of their time yelling at each other across the bar like it’s some kind of circus. What’s worse is the way management treats the lower staff, it’s genuinely disgusting. I overheard multiple arguments where managers were threatening to fire employees over the smallest mistakes, like giving someone the wrong drink or simply standing up for themselves when being spoken to disrespectfully. The whole environment feels toxic and unprofessional. It’s clear the people running this place have no idea how to treat their staff or their customers. Disgusting staff!! Especially that lady who tries to boss everyone around when she herself doesn’t even have a clue what she’s doing!!!!

（由 Google 翻译）这是一次复杂的体验。抵达后，我们等了超过15分钟才办理入住，因为系统似乎正在重启。之后，我们被带到了一个似乎没有为我们做好准备的房间，因为缺少一些关键设施。最大的问题是空调不够用，因为系统坏了。我们第二次提到这个问题后，他们给我们安排了另一个房间。前台在分配房间时告诉我们，客房服务已经把我们的行李搬到了隔壁房间，但事实并非如此。搬进新房间后，情况有了很大的改善。这个房间居然有吹风机。然而，泳池和健身房在撰写本文时都关闭了，而且早上施工噪音很大。 房间整理好后，感觉还不错。然而，服务时好时坏，有些人非常乐于助人，态度也非常好，而有些人则显得有些缺乏经验或比较混乱。 如果您喜欢山谷，这里的位置非常好；但如果您想欣赏中央商务区的景色，步行就有点远了。 （原文） This was a complicated experience. On arrival, we waited more than 15 minutes to check in, as the system was apparently restarting. We were then taken to a room that seemed to be unprepared for our arrival, as it was missing a few key amenities. The biggest issue was the lack of air conditioning, as the system was broken. After mentioning it for the second time, we were given another room. The front desk, upon assigning the room, told us that housekeeping had already taken our luggage to the next room, which was not true. After moving into the new room, it was a big improvement. This room actually had a hair dryer. However, the pool and gym are closed at the time of writing, and the construction work is quite loud in the morning. Once the room was sorted, it was quite nice. However, service was hit or miss, with some being very helpful and wonderfully kind, and others showing some inexperience or general confusion. The location is very good if you enjoy the valley, but if you want to see aspects of the CBD, it's a bit of a walk.

（由 Google 翻译）房间宽敞，景色优美。前台服务非常周到。屋顶酒吧视野极佳。酒店位置优越，周边酒吧和餐厅林立。 （原文） Room was large with a lovely view. Reception was extremely helpful. Great views from rooftop bar. Perfect location for bars & restaurants

（由 Google 翻译）对于一家五星级酒店来说，这家酒店算不上好。房间宽敞干净，但服务非常有限。便利设施仅应要求提供。员工服务不错，但服务不佳。我入住时，房间里没有放回洗衣袋，我为此叫了三次才拿到。此外，酒店似乎没有管理人员监督客人入住期间房间的清洁，也没有检查设备是否正常。我的手机坏了，我问了好几次前台，他们才派维修人员来查看。最后，这家酒店位于福蒂丘谷，虽然很安全，但晚上在里面走动感觉不太安全。唯一不错的福利就是可以使用免费的自助洗衣机。 （原文） For a 5 star hotel, this place isn’t great. The rooms are spacious and clean but very limited services. Amenities are available only upon request. The staff is nice but the service was not great. I had to ask 3 times just to get a laundry bag that wasn’t replaced in my room when I checked in. Additionally, there doesn’t seem to be any managerial oversight for the way the rooms are refreshed in between guests or any check that the equipment is working. My phone wasn’t working and it took me asking the front desk several times before they sent someone from maintenance to look into it. Lastly, the hotel is located in Fortitude Valley and while it’s safe it didn’t feel like it was super safe to walk around at night. Just about the only nice perk was the complimentary self service laundry machines you can use.

（由 Google 翻译）就这个价格来说，我们很失望。虽然隔音效果不错，但床太软，房间太小，而且对于一间大床房来说，设施也只能算是一般。工作人员的服务态度很差（尤其是考虑到这里的房价每晚高达500美元）。我们遇到了房费和餐厅费用的问题，似乎没人能帮上忙，经理总是“不在”，我们打了好几次电话后，30多天过去了还在等解决方案——对于一家号称如此高水准的酒店来说，这完全不可接受。 屋顶酒吧和餐厅都很不错，但两者之间完全不搭调，破坏了体验。我们绝对不会再住这里了。 （原文） For the price point we were disappointed. While the sound proofing was good the bed was soft, the room small & for a king room the facilities were average. The staff were lack lustre (particularly given a room here is upwards of $500/night) we had problems with the room & restaurant charges & seemingly no one was able to assist, the manager was consistently “unavailable” & we are still waiting for a resolution (after a number of calls) more than 30 days later - completely unacceptable for a hotel that claims to be of this calibre. The rooftop bar & restaurant were lovely but the compete disconnect between the two has tainted the experience. We absolutely won’t be staying here again.

（由 Google 翻译）酒店很漂亮，房间本身也很棒。可惜我只住了两晚，却遇到了不少麻烦。作为本地人，我的异地伴侣竟然在这里订了一间酒店房间过周末，让我大吃一惊。刚到的时候，酒店说停车场已满，我很幸运地找到了其他地方停车，而且停车费也便宜。入住时，他们要我的卡，虽然我伴侣的卡在登记册上，但他们却要求用我的卡支付200美元的押金。我问了伴侣的收费标准，结果他们乱收了20美元，经理甚至都不知道这是什么用途。伴侣还让我吃了一惊，他送了我一些价格不菲的普罗塞克起泡酒，结果竟然从我的卡里扣了钱，而不是从登记册上扣的。我不得不多次打电话叫人拿托盘，等了好几个小时，却迟迟没有人来。最后我还是需要支付最后一晚的停车费，付了40美元，但离开停车场时又被扣了50美元，一晚的停车费是90美元。我打电话详细讨论了这个问题，尽管我离开房间时房间和入住时一模一样，押金却没有退还。几天过去了，我的押金和额外停车费都没退还，一晚650美元的住宿费现在加起来有几百到近1000美元，而且后来一直被扣款。虽然这家酒店本身很不错，但我不会再去那种收费毫无解释、而且不能按时退还错款的酒店了。 （原文） The hotel was beautiful and the room itself was great. Unfortunately I had quite a few problems while staying only 2 nights here. Being a local my long distance partner surprised me by purchasing a hotel room here for a weekend. First arriving it had said the car park was full and I was fortunate enough to find somewhere else to park and not pay so much in parking. Checking in they asked for my card although my partners was on file and asked to use mine for the $200 deposit. I had asked my partner about their charges and they received a random $20 fee which the manager couldn’t even able to tell us what it was for. My partner also surprised me with some expensive prosecco which ended up being charged on mine then theirs on file. I had to call to have trays taken multiple times waiting hours through my day and no one arriving. I ended up needing to pay for parking on my last night and paid $40 but in leaving the car park was charged another $50, $90 for 1 night in the car park I called and discussed at length the issue and not having my deposit returned despite leaving the room as I found it. It’s been several days with no refund on my deposit or my extra parking charge now amounting to several hundred dollars to almost $1000 for a $650 night stay but have been charged since. As lovely as the hotel itself was I will not be returning to an establishment who charges without explanation and fails to return the mistaken funds in an orderly time.

（由 Google 翻译）如果你要来布里斯班旅游，我不推荐这家酒店。它离市中心有点远，那里是一切的中心（皇后街、街道海滩等）。从位置上讲，洲际酒店、英迪格酒店或 Voco 会更好。那里有更多的餐饮选择、可以步行前往和观光的地方等等。此外，我对这家酒店有几个不满。浴室的门部分是透明的，如果你和别人一起旅行，这会让你感到尴尬。你可以看到他们什么时候上厕所，是否裸体等等。我房间的空调很差。即使调到最低温度，也几乎不能让房间凉快下来。插座在床头柜后面，在地板的最底部，给任何设备充电都很困难。我不知道他们为什么不在床头柜上装插座？你得移动床头柜，伸手到地板底部才能给任何东西充电。没什么大不了的，但我觉得考虑到价格，酒店竟然不提供免费瓶装水，这太俗气了。而且他们也没有提供任何过滤水站。 我预订这家酒店时，以为会是一家不错的精品酒店，结果却没有达到我的期望。 （原文） If you’re coming to visit Brisbane, I do not recommend this location. It is a little too far from the city center where the heart of everything is (Queen St, Streets Beach, etc). Location wise, the Intercontinental, Hotel Indigo, or Voco would be way better. Way more food options, things to walk to and see, etc. Furthermore, I had several issues with this hotel. The door for the bathroom is partially see thru, which makes it awkward if you’re traveling with someone. You can see when they are on the toilet, if they are naked, etc. The a/c for my room was very poor. Even at the lowest setting, it barely cooled the room. The outlets are behind the nightstands at the very bottom of the floorboard making it very challenging to charge any device. I’m not sure why they didn’t put outlets on the nightstand themselves? You have to move the nightstand and reach to the bottom of the floor to charge anything. Not a big deal, but I thought it was tacky for the hotel to not offer any free water bottles given the price point. They also didn’t have a filtered water station anywhere I booked thinking it would be a nice boutique hotel but it failed to meet my hopes

（由 Google 翻译）这家酒店的服务很差。按时到达，等了20分钟房间还没准备好。直到3点才入住。 他们忘了我们的预订。早上打电话叫他们送客房服务，结果没送来。打电话叫了两次要冰块，也没送来，只能自己从屋顶酒吧拿了。退房时多收了我们没点的饮料费。如果你要去山谷或附近参加活动，这里是绝佳的选择。 （原文） Service in this hotel is bad. Arrived on check in time wait 20min room still wasn't ready. Didn't check in till 3 They forgot about our booking. Rang them in the morning to get room serviced. Didn't happen. Rang twice for ice didnt happen got it myself from the roof top bar. On check out over charged us for drinks we didnt have. Excellent spot if your going out in the valley or a event near there.

（由 Google 翻译）在开车去努沙度假之前，我们需要在布里斯班找个地方住一晚。这家酒店位置绝佳，步行即可到达许多餐厅。房间干净现代，床也很舒服。楼下咖啡厅的咖啡非常棒。酒店停车也很方便。不过，办理入住和退房手续时的客服人员态度有点冷淡，让人感觉不太舒服。 （原文） Needed somewhere to stay in Brisbane before we drove to Noosa for a holiday. Hotel was in a great location, walking distance to many restaurants. The room was clean & modern with a very comfortable bed. Coffee from the cafe downstairs was amazing. On-site parking was easy to access. Customer Service at check-in and check-out was a bit cold and awkward.

（由 Google 翻译）我以IHG钻石精英会员的身份入住X酒店。房间本身不错，但服务却令人失望。我选择了钻石精英会员权益中的免费饮品，但却不得不再次联系另一位工作人员才能拿到饮品券。退房时，大堂里只有一位工作人员，许多人排了好几分钟的队。 退房后，当晚晚些时候我收到了一张账单，上面列着一块Kit Kat巧克力和一根Mars巧克力棒，共计12美元。我并没有使用迷你吧里的任何东西，而且这似乎是近期评论中普遍存在的问题。酒店自己的迷你吧菜单上写着，由于供应问题，并非所有商品都在迷你吧内。我怀疑这是否是酒店故意没有妥善补充库存，然后以此为由向客人收取根本不存在的商品费用？ 这次入住体验令人失望。我会重新考虑是否还会预订这家酒店。 （原文） I stayed at Hotel X as an IHG Diamond Elite member. The room itself was nice however the service was lacking. I selected the complimentary drinks as part of the Diamond Elite benefits but had to go back and speak to a second staff member to actually receive the vouchers. On checkout, only one staff member was in the lobby and multiple people were queued up for several minutes. After checking out, I received an invoice later that night for a Kit Kat and a Mars Bar totalling $12. I did not consume anything from the minibar and it seems to be a common thread amongst recent reviews. Their own minibar menu states that they have availability issues and everything may not be in the minibar. I wonder if this is a case of it not properly being stocked and using it to charge guests for items that were never there? This was a disappointing end to the stay. I will reconsider existing future bookings at this hotel.

（由 Google 翻译）我们周四（非学校假期）订了这间房，花了500澳元。绝对算不上高档。卡利尔酒店（Calile Hotel）每晚700澳元（已经被订满了）。绝对值得多花200澳元。X酒店更像是一家经济型酒店。它旁边就是一个无家可归者收容所，所以它位于布里斯班一个比较偏僻的角落。 （原文） We paid 500$ for this room on a Thursday outside of school holidays. Definitely not premium. The Calile Hotel is 700$ a night (It was booked out). Definitely worth spending the extra 200$. Hotel X is more a budget hotel. It’s also right next to a homeless shelter so it’s a pretty rough corner of Brisbane.

我住的是套房，房间设施很好 空间也很大。卫生间感觉一般，洗澡的时候下水道的味道会涌上来感觉很不好。风景一般。强烈建议不要去吃自助餐 那是我吃过最难吃的，早餐稍好一点但也很差。

地点好找，停车方便，会议场所布置得非常不错，餐点质量很好，强烈推荐给需要培训聚会的公司。

自助餐感觉不错，菜品挺多的，盘子收的挺快，价格也不是很贵，周日到周四晚上都是80一人

自助餐非常喜欢。

好多的空姐住这里

（由 Google 翻译）这家酒店设施陈旧，亟需大规模翻新。我住了三天两夜，但整体状况表明酒店需要进行重大升级。内部布局老旧，让人感觉仿佛回到了上世纪90年代。空调是用模拟开关控制的，而不是数字开关。不过，酒店的服务和清洁程度还算过得去，符合标准。 （原文） The hotel is outdated and needs major renovation. I stayed for 3 days and 2 nights, but the overall condition shows that the property requires significant updates. The interior layout is old-fashioned, making you feel like you’ve gone back to the 1990s. The air conditioner is controlled by an analog switch instead of a digital one. However, the hotel’s hospitality and cleanliness are average and meet their standard.

（由 Google 翻译）布里斯班索菲特酒店的非凡住宿体验 从抵达布里斯班索菲特酒店的那一刻起，体验就非同凡响。服务热情周到，真诚热情，为这次难忘的入住体验奠定了基调。客房布置精美——现代、宽敞、一尘不染，体现了索菲特酒店标志性的对细节的关注。床铺舒适无比，是我在布里斯班所有酒店中睡得最好的一晚之一。 酒店地理位置优越，交通便利，方便前往布里斯班中央商务区、交通便利，餐饮选择丰富，但酒店内部氛围却依然宁静奢华。酒店的餐厅和酒廊处处体现着高品质和美味佳肴，其氛围令人叹为观止——清新、多元、令人沉醉。 每一次与员工的互动都体现了真正的专业精神和周到服务。无论是礼宾部、前台还是餐厅服务，团队始终竭尽全力，超越自我。 从始至终，酒店体验都无可挑剔。强烈推荐给所有想要在布里斯班享受舒适、优雅和真诚款待的客人。我一定会再次入住。 🙌✨ （原文） Exceptional Stay at Sofitel Brisbane From the moment I arrived at Sofitel Brisbane, the experience was exceptional. The service was warm, polished and genuinely welcoming, setting the tone for a memorable stay. The rooms were beautifully appointed — modern, spacious, impeccably clean, and highlighted by the signature Sofitel attention to detail. The bed was incredibly comfortable, offering one of the best night’s sleep I’ve had in any hotel. The location is ideal, with easy access to Brisbane’s CBD, transport and dining options, yet the atmosphere inside remains calm and luxurious. The hotel’s restaurant and lounge delivered quality and flavour at every turn, and the vibe was a standout — fresh, diverse and indulgent. Every staff interaction reflected true professionalism and care. Whether it was concierge, reception or restaurant service, the team consistently went above and beyond. A superb hotel experience from start to finish. Highly recommended for anyone wanting comfort, class and genuine hospitality in Brisbane. I will absolutely stay again. 🙌✨

美丽的城市

Nuce

（由 Google 翻译）这家酒店有两个入口，方便前往皇后街购物中心购物和搭乘优步（后门需通过巷道进入）。不过，后门可能会比较拥挤，因为只有两个停车位，而且还要用来从卡车上卸货。酒店内部清洁略有不足——房间清洁时（入住5晚）你以为应该更换这些设施，结果却不得不要求他们更换。酒店只有基本的小冰箱、水壶和茶/咖啡机（没有咖啡机）。床很舒服，可以欣赏到美丽的城市景观。餐厅的食物很美味，客房服务员和前台工作人员也总是很友好。 （原文） Two entrances to this hotel make it convenient for both shopping in the Queen Street Mall and Ubers (back entrance via the laneway), though it can get busy out the back as there’s only 2 spaces for cars and it’s also used for loading their supplies from trucks. In-house cleaning was lacking a little - had to ask for them to replace amenities when you’d think that would be standard when they tidied the room (over a 5-night stay). Just basic small fridge, kettle and tea/coffee (no machine). Comfortable bed with nice city views. Food from the restaurant was nice and room service attendants and front counter staff were always friendly.

（由 Google 翻译）总的来说，这是一个相当不错的住处。我连夜赶飞机，他们早上8点就帮我办理了入住，我非常感激。房间很不错。他们的暖通空调系统非常棒：制冷快，制热也快，而且非常安静。真希望所有酒店都有这样的冷暖空调！ 热水需要一段时间才能流出来，但水压不错。淋浴间可以容纳六个人，很大，但水流有时很烫，有时会喷出来。有时会很不舒服。 酒店景色优美，地理位置也非常完美，因为有很多步行可去的地方。没有自助早餐，也不需要排队；酒店给了我一些代金券，但我从来没有在那里吃过一顿完整的正餐，而是用它们来买饮料。 （原文） Overall, a pretty nice place to stay. I flew overnight and they got me a check-in at 8am, which I was very appreciative of. The rooms are decent. They have a superb HVAC system: it got cool quick, got hot quick, and is quite silent. I wish all hotels had heating and cooling like this! Hot water takes a while to flow, but water pressure is good. Shower can fit six people, it's huge, but the water has bursts of scalding hot water. Quite uncomfortable at times. There's a beautiful view from the hotel, and in terms of location, it's perfect as there are a lot of walkable places to go. No breakfast buffet or the line; I was given some vouchers to use but never had a full sit-down meal there and instead used them for drinks.

（由 Google 翻译）这绝对算不上五星级酒店。我和丈夫现在住在这里，幸好这是我们的最后一晚。套房设施简陋。房间要到下午5点才有人打扫，有一天我们不得不要求打扫。等了一桶冰块等了45分钟。我第三次打电话询问时，电话挂断了。咖啡包不续杯。很失望。 位置很棒。 （原文） This is definitely not a five star hotel. Currently here with my husband and thankful it’s our last night. Suite is basic. Room doesn’t get made up until 5pm, one day we had to ask for it to be serviced. 45 min wait for a bucket of ice. Hung up on when I called about it for the third time. Coffee pods don’t get refilled. Disappointed. Location is great.

（由 Google 翻译）我们刚到的时候，房间的情况和我们在Booking.com上看到的照片和信息后预想的完全不一样，而且我们的一些要求没有得到及时回应，这让我们感到很沮丧。尤其是，我们不得不两次打电话给前台才拿到想要的东西。幸运的是，从第二天开始，韩国员工Jenny非常专业地帮助我们，大大改善了我们的入住体验。她非常棒，我们的要求也得到了更有效的解决。 我们预订的是含早餐的房间，并享用了三天的早餐。食物都是新鲜烹制的，味道也还不错。尤其值得一提的是，我们很喜欢种类丰富的鲜果。 就地理位置而言，我们认为它是市中心最好的酒店之一，大多数景点都在步行范围内。 （原文） When we first arrived, the room condition was quite different from what we expected after seeing the photos and informations listed on booking.com, and it was frustrating at times as our requests were not addressed promptly. Especially, we had to call the reception twice to receive the desired items. Fortunately, from second day onwards, the korean staff Jenny expertly assisted us, improving our overall experience significantly. She was amazing and our requests were sorted much more efficiently. We purchased breakfast-inclusive room, and had breakfast for 3 days. Food was freshly prepared and tasted decent overall. Particularly, we enjoyed wide variety of fresh fruits. In terms of location, we think it is one of the best in downtown area with most sites of interest being within walking distance.

（由 Google 翻译）总体来说还不错，房间干净但很小，浴室的灯如果单独打开会把整个房间都照亮。最不满意的就是泳​​池：网上看起来很大，但酒店有292个房间，泳池最多只能容纳25人，超过25人就不允许其他人进入。所以除非你起得很早，否则根本没机会用上泳池。 （原文） Overall fine, room was clean but small, no way to turn bathroom light on without lighting up whole room. Main complaint was the pool: looks big online but the hotel has 292 rooms and the pool can take a maximum of 25 people, at which point no one else is allowed to enter. So unless you’re up very early, you won’t get to use the pool.

（由 Google 翻译）我预订了这家酒店，当时我正在出差。酒店宣传说他们有一间会议室——这个特点是我在选择预订酒店时的决定性因素，因为我需要参加需要安静环境的会议。考虑到这一点，加上这家位于市中心的酒店，我的预订价格仅为200美元，我很满意。早在两个月前，我就通过电子邮件联系过，讨论并确认了会议室，然而当我到达酒店时，情况并非如此。由于航班延误，我感到又热又慌，而且会议一开就开始了。我当时与前台工作人员沟通后，被告知会议室不可用，里面有床位，无法使用。我出示了邮件往来，对方告诉我回复我的人弄错了，这是不可能的。我知道难免会出错，所以我给了前台工作人员一些时间进行调查，并将会议推迟了30分钟。 这一切听起来可能很糟糕，但当我回来时，我得到了解决误会的办法。我被安排入住一间日间客房（入住前9:30开始），对此我非常感激。大多数酒店至少会收取半天房费，考虑到当时天气潮湿，我非常喜欢空调！唯一的缺点是，虽然酒店声称有无线网络，但实际上是公共的，没有密码，因此出于隐私和安全考虑，我无法使用网络进行工作（我用的是工作手机，所以没问题，不过顺便提一下其他人）。 我给4-5星的评价其实是因为它反映的评分——我住的是一间大床房，虽然空间紧凑，但很棒。房间里有带电源和照明的书桌、一个放行李的沙发、一个可以挂衣服的小区域、一个设备齐全的浴室和一个全身镜。除了误会之外，服务非常棒，我的问题得到了解决，并得到了合理的补偿。酒店的位置对我来说很棒，步行即可到达河边，附近有咖啡馆，而且很容易找到。需要注意的是，酒店没有其他设施，例如咖啡馆、餐厅、酒吧、泳池、健身房等，不过隔壁的体育酒吧提供美味的食物和鸡尾酒！另外需要注意的是，酒店的停车场是附近一个名为 McWhirters 的多层停车场。 我原本对一家艺术酒店没什么期待，但它确实让我的入住体验难忘（附照片）。它时尚、简洁、紧凑，总的来说，是一次非常棒的住宿体验！在去河边散步之后，入住前能洗三次冷水澡真是太幸运了！ 如果我需要再来布里斯班，我会考虑这家酒店，它性价比高，各方面都很不错，值得预订。 （原文） I booked this hotel and I was on travel for work related business. The hotel advertised that they had a meeting room - This feature was my deciding factor when choosing where to book for my stay as I was required in meetings that needed a quiet environment. That and the fact that for a CBD hotel, my booking was only $200, I was satisfied. I had email exchanges from 2 months before discussing and confirming the meeting room, however when I arrived, this was not the case. I was hot and flustered from my delayed flight and had a meeting starting first thing. Upon discussion with the front desk attendant at the time I was told the meeting room was not available and that they had beds in there and couldn’t be used. I showed the email exchanges and was told that the person replying to me was mistaken, and that it is not possible. Understanding that errors occur, I allowed the man at the desk some time to investigate and delayed the meeting for 30 mins. That all may sound negative but on my return, I was met with a fix to the misunderstanding. I was given access to a room for day use (9:30 until check in), of which I was extremely grateful for. Most hotels would charge at least a half daily rate for that, and considering the humid day it was I was loving the air conditioning! The only downside was that although the hotel stated there was WIFI, the WIFI is actually public with no password, therefore I couldn’t use the network for work due to privacy and security reasons (I had a work mobile so no problem there but FYI to others) My reason for the 4-5 stars actually lies in the ratings it reflects - I had a King room which was compact size but great. It had a desk with power and light, a baggage couch for my luggage, a small area to hang clothes, a fully equipped bathroom and a full length mirror. The service, bar the misunderstanding, was great as my issue was resolved and was compensated in the right way. The location was great for me as it was walking distance to the river, close by to cafes and easy to find. To note, the hotel has no other facilities like cafes, restaurants, bar, pool, gym etc, however the sports bar next door has smashing food and yummy cocktails! For others to note - The parking was a multi storey car park nearby called McWhirters. I wasn’t sure what to expect from an art hotel, but it definitely made my stay memorable (photos attached). It was funky, simple, compact and all round a great stay! Being able to have a cold shower 3 times before check in was an absolute godsend after going for a walk to the river! If I needed to return to Brisbane, I would be looking into this hotel as a cost efficient, all round good hotel to book with.

（由 Google 翻译）这家酒店不错，如果清洁和维护方面能加强一些，会更好。 我们房间的浴室排气扇和床头灯都坏了，空调也发出很大的嘎嘎声。我们向前台反映了这些问题，但工作人员似乎并不在意。 白色的床单上有污渍（用漂白剂应该很容易去除，或者干脆把洗不干净的床单扔掉）。 清洁工作做得不好。有些设施/家具让清洁变得异常困难——比如一个造型别致、带有镂空图案的床头板，想必除尘很麻烦，而清洁人员显然跳过了这项工作。其他一些设施其实很简单——见浴室照片——但灰尘却积聚了好几个月——见浴室单层置物架的特写。 （原文） A good hotel that could be great with some attention to cleaning and maintenance. The bathroom exhaust fan and bedside light were both not working in our room and the aircon had a loud rattle. Reported to reception, but staff seemed disinterested. White bed linen was stained (surely this is easy to remedy with bleach, or just retire sheets you can't get clean). Cleaning is not being done well. Some features/furnishings make it unnecessarily difficult - eg a fancy headboard with cut-out shapes that must be a pain to dust and cleaners were obviously skipping this task. Other fixtures were pretty simple - see bathroom pic - yet the build up of dust must have been months in the making - see close up of the single bathroom shelf.

（由 Google 翻译）康斯坦斯酒店 Georgia 和 Dui 的卓越服务 从抵达康斯坦斯酒店的那一刻起，Georgia 和 Dui 就让我感受到了皇室般的尊贵。她们的热情、专业和对细节的关注无与伦比。Georgia 热情地迎接我，那种亲切的笑容让我立刻感到宾至如归。从餐饮到鲜为人知的当地特色，她在整个入住期间的推荐都非常到位。 Dui 也同样出色，竭尽全力确保一切顺利进行。无论是临时提出的要求，还是仅仅是一次让我心情愉悦的友好交谈，她都以优雅和真诚的态度处理一切。 Georgia 和 Dui 堪称梦幻团队。她们的服务充满人性化、真挚感人，令人难忘。我住过很多酒店，但很少遇到能给我留下如此深刻印象的员工。 康斯坦斯酒店很幸运能拥有她们——正因为她们，我一定会再来的！ （原文） Exceptional Service from Georgia and Dui at The Constance From the moment I arrived at The Constance, Georgia and Dui made me feel like absolute royalty. Their warmth, professionalism, and attention to detail were second to none. Georgia greeted me with the kind of smile that instantly makes you feel at home, and her recommendations throughout my stay were spot-on — from dining to hidden local gems. Dui was equally outstanding, going above and beyond to ensure everything ran smoothly. Whether it was a last-minute request or just a friendly chat that brightened my day, she handled everything with grace and genuine care. Together, Georgia and Dui are a dream team. Their service felt personal, heartfelt, and truly unforgettable. I’ve stayed at many hotels, but it's rare to come across staff who make such a lasting impression. The Constance is lucky to have them — and because of them, I’ll definitely be back!

（由 Google 翻译）令人失望的体验——避免入住已知存在下水道问题的房间 我最近入住了福蒂丘谷的康斯坦斯酒店，但不幸的是，这次体验非常令人失望。入住时，我立刻注意到房间里有一股浓烈难闻的气味——闻起来像下水道的味道。起初，我以为房间很久没用了，可能只是需要通风一下，但当我走进浴室时，气味变得更加难闻。这显然是从排水管里发出来的。 当我联系前台时，工作人员似乎并不感到惊讶。事实上，我一提到这个问题，他们就道了歉，并让我去拿一把新的房间钥匙。后来我被告知，这股气味是一个已知问题，因为最近的一场飓风造成了破坏，飓风影响了邻近的酒吧，并导致一些房间的排水问题。我很感激他们迅速的回复，但很明显，他们在给我安排房间之前就已经意识到了这个问题。 更糟糕的是，原来的房间的读卡器上贴着一张写着几个数字的贴纸——我注意到其他房间都没有——这清楚地表明该房间正在维修或存在已知故障。把客人安排在已知存在下水道问题的房间里是不可接受的，尤其是在没有任何事先警告或解释的情况下。 虽然我不想惹麻烦，接受了新房间（房间本身也还不错），但我对酒店的服务道德留下了很差的印象。知道他们故意把客人安排在有问题的房间里，这足以让我不再回去了。 我的建议？别住康斯坦斯酒店了。如果价格更实惠，可以去马路对面的卡利尔酒店。它是全新的，服务更优质，而且你不用担心难闻的气味会毁了你的住宿体验。 （原文） Disappointing Experience – Avoid Room with Known Sewerage Issues I recently stayed at the Constance Hotel in Fortitude Valley and unfortunately had a very disappointing experience. Upon check-in, I immediately noticed a strong, unpleasant odour in my room—it smelled like sewerage. Initially, I assumed the room had been unused for a while and perhaps just needed some ventilation, but as I walked into the bathroom, the smell became overwhelmingly worse. It was clearly coming from the drains. When I contacted reception, the staff didn’t seem surprised. In fact, as soon as I mentioned the issue, they apologised and asked me to come down for a new room key. I was then told the smell was a known issue due to damage caused by a recent cyclone, which had affected the neighbouring bar and was causing drainage issues in some rooms. I appreciated the quick response, but it became clear that they were aware of the ongoing problem before assigning me the room. What’s worse is that the original room had a sticker with several numbers on the card reader—something I noticed none of the other rooms had—clearly indicating it was tagged for maintenance or known faults. Placing a guest in a room with acknowledged sewerage issues is unacceptable, especially without any warning or explanation upfront. While I didn’t want to create a scene and accepted the new room (which was fine), I left with a poor impression of the hotel’s service ethics. Knowing they knowingly place guests in faulty rooms is enough reason for me not to return. My recommendation? Skip The Constance. For a little extra, head over the road to the Calile Hotel. It’s brand new, the service is far superior, and you won’t have to worry about foul smells ruining your stay.

（由 Google 翻译）房间舒适。干净、安静、安全。地理位置优越，步行即可到达许多景点。我们可以在入住前将行李寄存在前台几个小时，退房后也可以再寄存在前台几个小时。 （原文） Comfortable room. Clean, quiet, safe. Good location with much to do within walking distance. We were able to leave our luggage at the desk for several hours before checking in and again for a few hours after checking out

（由 Google 翻译）酒店位置极佳，步行即可到达车站和各种便利设施。 前台服务热情周到，乐于助人。 房间略显不足，因为房间有点小，而且窗外的景色也不太好。 健身房功能齐全，但规模较小，而且缺少饮用水和毛巾。 遗憾的是，酒店正在进行一些施工，这有点令人沮丧，因为只剩下一部电梯可以服务整栋楼。 （原文） The location of the hotel is great, It's just a short walk to the station and amenities The service was very good as the front desk were friendly and helpful I found the rooms a bit underwhelming due to them being a little small and the views from the window was not that flattering Gym was functional but again small and lacked water and towels Unfortunately some works were being undertaken which was a little frustrating as it left 1 lift to service the whole building

（由 Google 翻译）我在Airbnb上临时被拒之门外，所以不得不另寻住处。幸运的是，我在康斯坦斯酒店找到了住处。康斯坦斯酒店是一家充满艺术气息的精致小巧酒店。乔治亚热情好客。经历了一个紧张的下午后，我很快就放松下来，入住了康斯坦斯酒店的客房。房间里的床超级舒服。我喜欢房间里的艺术品和蓝色的灯光。 我度过了非常愉快的时光。感谢乔治亚和康斯坦斯酒店的全体团队。 （原文） I was let down by an Airbnb at short notice, so had to find alternative accommodation for the night. I was fortunate to find accommodation at The Constance Hotel. The Constance is a nice wee artsy inspired hotel. Georgia was warm and welcoming. Having had a stressful afternoon, I was soon put at ease and settled into a room at the Constance. The room had a super comfy bed. I loved the artwork, and blue lighting. I had the most enjoyable stay. Thank you to Georgia and team at The Hotel Constance.

这是我住过服务最差的酒店，尤其那个Lab Breakfast 餐厅！！！入住的5晚，每天早上都会被这个鬼餐厅毁了一天的心情！！！ 1、Lab 餐厅服务员高傲的鼻孔都朝天了！那个经理是我见过最没教养的，客人还在用餐，居然狂甩餐具盒子，造出很大的噪音，很想把客人轰走！ 2、Package包括住宿➕早餐，只能在这个Lab 餐厅吃同样的食物！不能退，也不能换去Casino 去吃早餐！而且‼️还会被区别对待，菜单也不一样！餐厅服务员会感觉你会吃免费的，把你的Order排在后面，等很久才轮到你！ 3、明明定的Casino酒店，结果入住的时候会因为带着孩子给你安排在对面的酒店！所以感觉像是挂羊头卖狗肉👎

非常好的一个体验， 住了那么多酒店，这家酒店的床，是我最喜欢的！非常舒服！ 酒店设施也不错！

几乎天天去玩，很好的地方。

人太多了，卫生间不干净

去一次，霉运上身最少2个礼拜，去足一年霉运30年，尽是血泪史。

拿金卡可以供2位喝酒

布里斯班老赌场...21点、百家乐、老虎机

位置非常好，前台服务不错，但是房间浴室里的排风扇是坏的，和前台反应了以后也并没有修好，预定了4人入住，但是毛巾只提供了2人的，跟前台反应了以后才额外给了2人的。

（由 Google 翻译）别听信那些差评！ 说实话，预订前我因为看过一些差评而有点紧张。但一到那里，所有的担心都消失了。它完美吗？不完美。它像电影里那种五星级豪华度假村吗？也不完美。但关键是： • 床干净舒适。 • 房间整洁，打理得井井有条。 • 员工超级友好，乐于助人。 • 泳池和健身房？没错——就在隔壁的美居酒店，交通便利。 • 自助早餐？当然有。美味新鲜，选择丰富。 说实话，我觉得大多数差评都来自那些经常住五星级酒店或机场贵宾室的人。如果你只是一个普通的澳大利亚人，想找个干净舒适、轻松享受的地方，这里绝对是你的不二之选。它也靠近两个火车站（罗马街和中央），并且就在乔治国王广场汽车站对面，因此出行非常方便。 （原文） Don’t listen to the bad reviews! I’ll be honest, I was a bit nervous before booking because of some of the reviews I read. But once I got there, all those worries disappeared. Is it perfect? Nah. Is it like some fancy 5-star luxury resort you see in the movies? Also nah. But here’s the deal: • Bed was clean and comfy. • Room was tidy and looked after. • Staff were super friendly and happy to help. • Pool and gym? Yep — just in the Mercure next door and really easy to get to. • Buffet brekkie? HELL YES. Tasty, fresh, and heaps of options. Honestly, I reckon most of the negative reviews are from people who stay in 5-star hotels all the time or live in airport lounges. If you’re just a normal Aussie looking for somewhere clean, comfy and easy to enjoy, this place is spot on. It’s also close to two train stations (Roma Street and Central) and right across from the King George Square bus station, so getting around is a breeze.

（由 Google 翻译）我使用了我的ALL Accor会员免费住宿，入住了这家酒店。酒店位于市中心，非常适合在CBD参加会议或探索周边地区。驾车前来的客人请注意，所有道路均为单行道，所以不要错过！车道可以短暂停车办理入住手续。大堂明亮通透，接待处位于正中央，我认为这非常巧妙，方便人们分散开来。我晚上很晚才到，但工作人员非常细心周到，乐于助人。停车场位于大楼地下，需额外支付50美元。可以通过接待处的二维码预订，非常方便。不过，我理解有些人可能觉得预订过程不方便，宁愿将其计入账单。房间很宽敞，浴室很大，配有淋浴/浴缸和两个洗手池。酒店还准备了一些巧克力，并附有友好的迎宾卡。我住在行政楼层，楼层较高，所以听不到任何街道噪音或对面施工现场的噪音，这点很棒。房间总体来说很干净，除了我拉上窗帘时，一只袜子从窗帘里掉了出来。床很舒服，而且（关注我的朋友知道我最近空调有点吵，运气不太好）我很高兴地说，空调很安静！电视设置了Chromecast，方便大家观看自己的设备。因为只住了一晚，我没有使用任何便利设施。我会推荐这家酒店，以后还会选择。 （原文） Stayed here using my free ALL Accor member night. The hotel is in a very central spot I'm the city, which is great for meetings in the CBD or to explore. Visitors should be aware that when arriving by car it's all one way streets ao don't miss your turn! The driveway allows for a short stop to check in. The lobby is bright and light and reception is bang in the middle which I think is very smart so people can spread out. I arrived late in the evening but staff were attentive and helpful. The car park is under the building and ia at an extra $50. It's bookable via a QR code at reception which is very easy, however I can understand if some might find this process inconvenient and rather have it charged to their bill. The room was spacious and had a large bathroom with a shower/bath set up and 2 sinks. Some chocolates were waiting for me with a friendly welcoming note. I was on the Exec Floor which is high up so couldn't hear any street noise or the construction site across which waa great. The room was generally clean, except for the random sock that dropped out of the curtains when I closed them. Bed was comfortable and (followers know that I had a bit of bad luck with noisy air cons recently) I am pleased to say the air con was quiet! The TV has the Chromecast set up so that one can watch their own device. I did not use any of the amenities as it was just a one night stay. Would recommend this hotel and would choose again.

（由 Google 翻译）我最近出差期间入住了布里斯班国王乔治广场铂尔曼酒店，体验超出预期。酒店地理位置优越，位于市中心，方便前往会议中心和与同事交流。房间宽敞安静，设施齐全，让您在忙碌的一天后轻松放松。工作人员热情周到，屋顶酒吧是放松身心、欣赏美景的绝佳去处。作为一名经常出差的人，我非常欣赏这种无缝衔接的体验。强烈推荐商务和休闲住宿。 （原文） I recently stayed at Pullman Brisbane King George Square during a business trip, and it exceeded expectations. The location is ideal—right in the heart of the city, making it easy to get around for meetings and catch up with colleagues. The rooms were spacious, quiet, and well-equipped, which made it easy to unwind after a long day. The staff were genuinely welcoming and attentive, and the rooftop bar was a great spot to relax with a view. As someone who travels often for work, I really appreciated the seamless experience. Highly recommend for both business and leisure stays.

（由 Google 翻译）我在这家酒店度过了一段美好的时光！地理位置优越，方便探索周边地区。房间宽敞干净，让我住得非常舒适。我对在这里的体验非常满意，以后一定会再来。 （原文） I had a wonderful experience at the hotel! The location is perfect, making it easy to explore the area. The room was spacious and clean, which made my stay very comfortable. I’m truly happy with my experience here and I will definitely return in the future.

（由 Google 翻译）非常令人失望的入住体验——远非五星级水准 布里斯班国王乔治广场铂尔曼酒店亟需翻新。我们房间的地毯磨损严重，浴室陈旧，淋浴浴缸一体式设计，却没有排气扇，整个房间看起来破旧不堪。电梯噪音大且速度慢，7楼的街道噪音持续不断——隔音效果极差。 健身房（与隔壁的Mercure酒店共用）没有空调，器材陈旧，连接通道散发着浓重的霉味。致电前台和礼宾部均无人接听。迷你吧空空如也，整体设施与宣传的标准相去甚远。 唯一的优点是地理位置优越，床也很舒适，尽管枕头很扁。就这个价位而言，附近有很多更好的酒店。不要被大堂的装潢所迷惑，这家酒店令人失望，远非五星级水准。 （原文） Very disappointing stay — not 5-star quality The Pullman Brisbane King George Square is in desperate need of renovation. The carpet in our room was threadbare, the bathroom dated with a shower over bath and no exhaust fan, and the whole room looked worn and tired. The lifts are noisy and slow, and street noise on level 7 was constant — very little soundproofing. The gym (shared with the Mercure next door) had no air-conditioning, old equipment, and the connecting passage smelled strongly of mould. Calls to reception and concierge were never answered. Nothing in the minibar, and overall facilities did not match the advertised standard. The only positives are the good location and a comfortable bed, though the pillows were flat. For the price, there are far better hotels nearby. Don’t be fooled by the lobby, this hotel is disappointing and not close to 5-star quality.

（由 Google 翻译）不会再入住这家酒店，绝对不是五星级。这家酒店陈旧过时。不幸的是，它与美居酒店相连，这意味着铂尔曼酒店本身没有任何配套设施，除了房间之外，其他服务（健身房、游泳池、餐厅）都只能在旁边的四星级酒店使用。 豪华大床阳台房光线昏暗，噪音很大，阳台门关不严，而且楼下就是繁忙的街道。空调进气口整晚嗡嗡作响，噪音很大。房间也很陈旧，我的淋浴屏（666号房）都从墙上掉了下来，毛巾架也摇摇欲坠。 此外，连续两晚，服务人员在提供夜床服务时都没有敲门就进入了房间。 我是雅高金卡会员，一周内预订了两间客房，但两次都未能获得升级。 早餐很普通，没有现磨咖啡，总是让人失望。 （原文） Would not stay here again, NOT 5 star. It is a tired and dated hotel. Hotel unfortunately is attached to Mercure, meaning there are no ammenities in the Pullman, so aside from the room the rest of the services (gym, pool, restaurant) are all in the attached 4 star hotel. The Deluxe King Balcony was dark and noisy, the balcony doors don’t shut properly and there is a busy street below. The AC intake was noisy and humming all night. The rooms are tired, my shower screen was out the wall (Room 666) and the towel rack was also falling out the wall. Also, had staff enter the room both nights without knocking for the turndown service. I am Accor gold and had two bookings in a week period, neither was able to be offered an upgraded room. Breakfast was basic and standard. No barista coffee is always disappointing.

（由 Google 翻译）Inchcolm 餐厅为我女儿的婚礼提供了绝佳的场地。从始至终，整个体验都堪称完美。工作人员竭尽全力——专业、周到、热情——让每个人都感受到无微不至的关怀。 我们的女儿为婚宴选择了五道主厨试菜菜单，毫无疑问，这是他们做出的最佳决定。每一道菜都堪称杰作——精美呈现，完美平衡，绝对美味。 衷心感谢 Matt，他的烹饪技艺让这个夜晚令人难忘。他烹制的食物不仅仅是一顿饭，更是一次体验——它提升了庆典的层次，为本已充满魔力的一天增添了别样的色彩。 卓越的场地、卓越的服务、世界一流的美食——Inchcolm 餐厅在各个方面都堪称完美。 （原文） The Inchcolm was nothing short of extraordinary for my daughter’s wedding. From start to finish, the experience was flawless. The staff went above and beyond—professional, attentive, and genuinely warm—making everyone feel completely taken care of. Our daughter selected the five-course Chef’s Tasting Menu for the wedding dinner, and it was, without a doubt, the best decision they could have made. Every dish was a masterpiece—beautifully presented, perfectly balanced, and absolutely delicious. A heartfelt thank you to Matt, whose culinary expertise truly made the evening unforgettable. His food wasn’t just a meal; it was an experience—elevating the celebration and adding something truly special to an already magical day. Exceptional venue, outstanding service, and world-class cuisine—The Inchcolm delivered perfection in every way.

（由 Google 翻译）我们预订了一晚住宿，并在预订单上留了一张小纸条，表示我们要庆祝某件事。Inchcolm 酒店的团队竭尽全力，这简直是太贴心了。我们被升级到了最棒的房间，甚至还准备了一份惊喜。房间棒极了，干净整洁，景色优美，床铺舒适无比，设施也一流。 团队竭尽全力让我们的住宿舒适愉快，处处都尽心尽力。 非常感谢您让我们拥有如此美好的住宿体验。我强烈推荐这家酒店。 （原文） We booked a one night stay and left a small note in our booking that we were celebrating something, and to say the team at The Inchcolm went above and beyond would be an understatement. We were upgraded to the most remarkable room, and even greeted with a surprise waiting for us. The room was incredible, clean, gorgeous views, the comfiest bed and the amenities were fantastic. The team went above and beyond to make our stay comfortable, enjoyable and they were accommodating at every turn. Thank you very much for such a wonderful stay. I couldn’t recommend this place more.

（由 Google 翻译）我们刚刚在这家酒店住了三个晚上。抵达后，我们要求升级房间，并得到了升级。酒店坐落在一栋历史建筑内，靠近中央车站和市政厅。房间宽敞，天花板很高，还设有漂亮的酒吧区和宽敞的浴室。从浴袍到奶泡器，这里应有尽有。如果您想堂食或享受客房服务，一楼有一家酒吧/餐厅。酒店客人早上可享用免费水果、咖啡和糕点。我们非常享受这次住宿。总结：这是一家务实的酒店，拥有古老的魅力和现代化的宽敞客房。 （原文） We just spent 3 nights at this hotel. Upon arrival we asked for an upgrade and got it. Its located in a heritage builfing close to central station and city hall. The rooms are big with high ceilings with a nice bar area and big bathroom. Everything you need is there from bath robes to milk frother. There is a bar / restaurant on the ground floor if you want to dine in or have room service. Free fruit, coffee and pastries for hotel guests in the morning. We really enjoyed our stay. Conclusion: A no nonsense hotel with old charm and modern, big rooms.

（由 Google 翻译）从我们抵达的那一刻起，我们就感受到了宾至如归的热情。仿佛时光倒流，人们会花时间为顾客考虑最好的结果。 房间非常舒适，融合了旧世界的魅力和现代的设施。夜晚非常安静。 楼下的餐厅环境温馨，现场播放着背景音乐，食物品质达到五星级，而且份量比预期的要大。 如果您正在寻找一个私密的度假胜地，想要在现代便利与古朴风情之间找到平衡，让您尽情享受布里斯班的旅游魅力，那么这里就是您的理想之选。 特别要感谢餐厅员工的细心和照顾，尤其是辛迪，她不辞辛劳地照顾我们。背景中演奏爵士乐的音乐家嗓音完美，听起来就像克里斯托弗·克罗斯。 完全赞同。 （原文） Made to feel welcome from the minute we arrived. Like stepping back in time to where people took the time to consider the best outcomes for the patron. Room was very comfortable with a blend of old world charm and modern fixtures. Quiet at night. Restaurant downstairs offered intimate surroundings, live background music and the food was 5 star quality and larger portion sizes than expected. If you're looking for an intimate getaway that offers a bubble balancing modern convenience with antiquity, allowing you to enjoy Brisbane as a tourist destination, then this place is for you. Special mention to the care and attention afforded by the restaurant staff, and in particular Cindy, who went out of her way to look after us. The musician that played jazz in the background had a voice that was pitch perfect and sounded like Christopher Cross. All round thumbs up.

（由 Google 翻译）我们很幸运能入住迷人的因奇科姆酒店 (Inchcolm)，印象非常深刻。感觉就像回到过去度过一个周末（以最好的方式！）。 盖茨比下午茶 (Gatsby High Tea) 非常棒，附赠的三杯马提尼更是锦上添花。氛围很棒，工作人员也很周到。我们的城市景观阁楼房间宽敞干净。步行 10 分钟即可轻松抵达鹰街 (Eagle St) 的餐厅。 因奇科姆酒店 (Inchcolm) 是布里斯班的瑰宝。感谢您的款待！ （原文） We were lucky enough to stay at the charming Incholm and were very impressed. It felt like stepping back in time for a weekend (in the best way possible!) The Gatsby High Tea was great, made better by the three martinis included. Great ambience and attentive staff. Our city view loft room was spacious and clean. Easy 10min walk to Eagle St restaurants too. The Inchcolm is a Brisbane gem. Thanks for hosting us!

（由 Google 翻译）几个月前我们入住过英奇科姆酒店 (The Inchcolm)。我们更喜欢小型精品酒店，而不是千篇一律的大型连锁酒店，所以偶尔也会遇到一些小问题。不幸的是，这次入住体验却不尽如人意。 房间里的衣柜散发着一股令人作呕的霉味，第一晚根本无法使用。值得称赞的是，酒店第二天就用某种化学药剂处理了衣柜，解决了这个问题。衣柜里还放着保险箱，但由于右侧的衣柜门被床挡住，只剩下几英寸的缝隙，所以保险箱也打不开。 浴室的设计完全是形式大于功能。洗手盆上方的水龙头位置太高，即使是缓慢的水流也会溅得到处都是，弄得使用者浑身湿透，房间也到处都是水。放着纸巾盒的置物架每次打开淋浴都会被水淹没。由于没有其他置物架，这让使用起来非常不便。 这一切都非常可惜，因为这个地方本身很有魅力，而且员工也确实很乐于助人。 （原文） We stayed at The Inchcolm a few months ago. Preferring to give our business to smaller, boutique establishments over the anodyne sameness of the big hotel chains we occasionally need to deal with minor inconveniences. Unfortunately, the inconveniences here were many. The wardrobe in the room exuded an overpowering stench of mould rendering it unusable on the first night. To their credit they remedied the situation the next day by bombarding it with some form of chemical treatment. The wardrobe also housed the safe which couldn’t be accessed because the right hand wardrobe door was obstructed by the bed leaving a gap of only a few inches. The bathroom was a triumph of style over function. The tap above the basin was positioned so high that even a slow stream of water was splashed all over the user and all around the room. The accessories shelf which also was home to a box of tissues was flooded every time the shower was turned on. This made things difficult given there was no other shelving. All of this was a great shame as the place itself is full of charm and the staff were genuinely helpful.

（由 Google 翻译）客户服务棒极了！前台的Caroline非常热情，她提供了很棒的餐饮建议，确保我们的住宿体验完美无缺。这家酒店非常棒，历史底蕴深厚，员工也非常优秀！ （原文） Excellent customer service! Caroline at reception was incredibly helpful, offering great advice on dining options and ensuring our stay was well looked after. A wonderful hotel with rich historical charm and outstanding staff!

太垃圾了 遇到个事多的前台 室友不在家 跟她说我电梯卡没带不肯帮我刷 房间钥匙什么的我都有啊 护照也给她看了 她跟我说查不到信息？你们连自己住户的信息都查不到你搞毛呢 很不耐烦的我都怀疑她搞歧视

（由 Google 翻译）我在这家酒店从始至终都拥有绝佳的体验。工作人员热情周到，乐于助人，确保我入住期间的每一刻都舒适愉快。 酒店地理位置优越，方便前往当地景点、餐厅和公共交通。酒店对细节的关注也让我非常欣赏——从时尚的装饰到高品质的设施。 很棒的客户服务，我还会再来的🙌 （原文） I had a fantastic experience at this hotel from start to finish. The staff were exceptionally welcoming and helpful, making sure every part of my stay was comfortable and enjoyable. The location is perfect, with easy access to local attractions, restaurants, and public transport. I also really appreciated the attention to detail throughout the hotel — from the stylish decor to the high-quality amenities provided. Great customer service, I will come back 🙌

（由 Google 翻译）不再是主干道旁的建筑物。 现在是一家很棒的酒店。 毗邻春山 (Spring Hill)，地势较高，可一览无余的城市美景。只需步行片刻即可到达。 此外，酒店还拥有交通便利、车流量适中的优越地理位置。如果您不熟悉该地区，这里将为您提供很大的帮助。 一定要去看看超酷的泳池。 （原文） No longer the main roads building. Now a great hotel. Elevated position next to Spring Hill offers great uninterrupted views of the city. Just a quick stroll away. Added advantage of being on an easy to access road with moderate traffic. Big help if you aren't familiar with the area. Check out the very cool pool.

（由 Google 翻译）我对这家酒店的整体体验是积极的。 不过，我的感受有些复杂，而且我只在那里住了一晚。我之前看过一些评论，所以很担心入住这家酒店，但入住后感觉还不错，员工也很友好，尤其是杰罗姆，他非常棒。泳池很棒，健身房也很好，不像大多数酒店的健身房那样，我可以真正好好锻炼。房间也很宽敞，设施齐全，我很喜欢这一点。房间里还有Nespresso咖啡机，这也很加分。 就清洁度而言，在我入住期间感觉还不错。我房间的地板有点污渍，但床单和浴室的卫生状况良好。一些评论提到有蟑螂，我在离开房间时确实看到了一只死蟑螂。我每个月大概出差1-4次，过去三年一直在澳大利亚出差，这是我第一次在住宿的地方遇到蟑螂……空调也比较老旧，但制冷效果还不错。 总的来说，我的体验很好，只是时间太短了。我愿意再次入住。 （原文） My overall experience with the hotel was positive. However, I do have mixed feelings and I only spent one night there. I read other reviews and I was really concerned about staying here but I had a good time and the staff was friendly, especially Jerome. He was amazing. The pool was nice and the gym was one I could actually get a good workout in unlike most hotel gyms. The rooms were also so spacious and well set up, I really liked that. Also a plus was the nespresso coffee in the room. In terms of cleanliness it was good while I was there. The floors were a bit stained in my room, but linen and bathroom were fine. Some reviews mentioned roaches and I did see a dead one in my room as I was leaving. I travel probably 1-4 times a month for work and have done so for the past 3 years in Aus and this is the first time I’ve had a roach in my accomodation… The air conditioning unit was also pretty dated but it got the job done. Overall, my experience was good, but my time there was short. I’d be willing to stay again.

（由 Google 翻译）约翰逊酒店地理位置优越，是理想的下榻之所。它位于交通便利的地段，方便前往市区以外的较不拥堵的地方。如果天气不太热，步行即可到达市中心。酒店员工非常热情周到，停车也很划算。酒店环境安静，房间里配备了Nespresso咖啡机，冰箱也运转正常。总而言之，我在这里感觉非常舒适。感谢你们的热情款待。 （原文） The Johnson was a great location to stay. It is located in a convenient location for less congested access out of the city area. It was close enough to the city to walk if its not too hot. Staff were very helpful and the parking is very cost effective. It was quiet, they have a Nespresso machine in the room and the fridge actually works. All in all I felt very comfortable here. Thank you for your hospitality.

（由 Google 翻译）总的来说，房间非常宽敞干净，配备小厨房，适合家庭入住，也非常适合那些想在城里找个僻静住所的人。从酒店乘坐免费环城巴士只需10分钟即可到达市中心，距离机场20分钟。 我唯一想说的是他们的洗衣房，四台洗衣机中有三台坏了，唯一的一台整晚都占用着。即使你向前台寻求帮助，他们也无能为力，耐心等待是唯一的办法。 （原文） In general, room is very spacious and clean with kitchenette equipped, fit for family stay and ideal for those who are looking for a place with less crowd in the city. It is just about 10mins away from town centre by the free city loop bus, 20 mins away from the airport. The only thing I would comment is their laundry room, 3 out of 4 washers are out of order and the only one is occupied for whole night. Nothing they could handle even you seek help from the front desk, patient is the only way.

（由 Google 翻译）很棒的体验。酒店很干净，房间也超级干净。可惜的是，我们预订后泳池没法用，他们提供的Chromecast也坏了，不过酒店员工的服务非常棒——尤其是Chirayu，他服务周到，耐心细致，尽管我曾多次向他求助。尽管他很忙，但他似乎总是有时间陪伴我们——感谢你们的优质服务！ （原文） Great experience here. The hotel was clean and the rooms were also super clean. Sadly the pool was not available after we booked and the chromecast they provided didn’t work but the service from the hotel staff was excellent - in particular Chirayu was so great and patient despite me asking for his help several times on one occasion. He seemed to have all the time in the world for us despite being busy - thank you for your great service!

（由 Google 翻译）这家酒店的体验太令人失望了！ 晚上10点，我的房间还没打扫（见照片）。甚至连人都没来。 更糟糕的是，我申请了一个简单的延迟一小时退房（从上午11点到中午12点）。他们非但没有表现出任何灵活性，反而告诉我必须额外付费。我住过世界各地数百家酒店，从来没有一次被要求额外支付一小时的费用。他们不断地重复“酒店政策”，却毫无同理心，这说明员工培训不足，管理不善。 我住了两个房间，住了五个晚上（总共10晚），却连这点小小礼遇都没得到。服务差，员工不热情，对客人的关怀备至。绝对不符合你对这种档次酒店的期望。 这个地区还有很多其他不错的选择，你应该把钱花在那些真正关心你的酒店上。 （原文） Very disappointing experience at this hotel! At 10 pm, my rooms still hadn’t been cleaned (see photos). Nobody even bothered to show up. On top of that, I requested a simple one-hour late checkout (from 11 am to 12 pm). Instead of showing any flexibility, I was told I had to pay extra. I’ve stayed in hundreds of hotels around the world, and never once have I been asked to pay for just one additional hour. The constant repetition of “hotel policy” with zero empathy shows poor staff training and bad management. I had two rooms for five nights (10 nights total), yet not even this small courtesy was granted. Bad service, unhelpful staff, and a complete lack of care for guests. Definitely not what you’d expect from a hotel of this level. There are many other good options around this area, your money should definitely go to hotels that actually care about you.

（由 Google 翻译）真是家很棒的酒店！考虑到我已经在城里住过好几家酒店了，我真不敢相信我之前竟然没住过这里。一切都很现代，充满了复古的元素，美不胜收。我的房间干净整洁，而且出乎意料地宽敞！唯一的缺点就是噪音，因为酒店就在主干道/红绿灯旁边，附近还有一些酒吧和喧闹的餐厅，所以如果你住在低楼层，肯定会听到很多噪音。我住在5楼，感觉还不错，希望下次也能这么幸运！ （原文） Quite a lovely hotel! I can’t believe I haven’t tried staying in here before considering I’ve tried out a couple other hotels in the city. Everything was modern and new with beautiful vintage touches which were so aesthetic. My room was clean and tidy and so spacious to my surprise! The only downside is the noise as the building is right on the main road/traffic light, with some pubs and loud restaurants nearby too, so if you’re placed on lower levels you will definitely hear a lot. I was on Level 5 and it was pretty good, hopefully I am this lucky next time!

（由 Google 翻译）我们在这里度假已经四次了。 我们总是预订一居室公寓，因为感觉最划算。 房间宽敞舒适。 客房服务很棒，房间总是很干净。 淋浴水很热，水压也很大（唯一的缺点是淋浴喷头有点漏水，需要稍微往下倾斜）。 地理位置优越，步行即可到达附近许多美味的餐厅。 我们还会再来的！ （原文） We have stayed here for staycations 4 times now. We always book the 1 bed apartment as they feel the best value, Nice a roomy, House keeping are great rooms are always clean. The showers are hot and with lots of pressure (only downside is the water does leak out of the shower a bit need to angle the head down). Great location to be able to walk to lots of lovely restaurants near by. We will be back!

（由 Google 翻译）如果您需要停车，请不要冒险。 我本来不打算公开评论（只留下了私信反馈），但看到有人两年前就停车问题遭到了令人失望的回复，而且同样的问题至今仍然存在，所以我决定写出来。 我需要停车（因为要长途旅行），我特意查看了谷歌的“关于我们”页面和酒店的官方网站，这两个页面都明确表示提供安全的酒店内停车位。这两个页面都没有星号或其他任何关于停车有条件限制的说明。 我预订了房间，预订过程中没有提到停车问题。我收到的确认邮件也没有关于停车的说明。 六个月后，我收到一封邮件，要求我在线办理入住，但邮件中仍然没有提到停车。我办理了入住并付款，付款完成后，屏幕上出现了一个占屏幕三分之一大小的“停车”按钮。点击后，我发现停车需要额外付费，不能预订，车位有限，先到先得。这些费用实际上使我的总住宿费用增加了10%以上。如果没有停车位，他们会建议使用路边的商业停车场，那里更贵。 我发了一封邮件，回复只是让我去网站上看常见问题解答……但根本没有常见问题解答。总之，我仔细查看了网站，一直向下滚动，直到页面底部列出了所有酒店设施，但这里没有关于停车的信息，只有一个“显示更多”的按钮。点击“显示更多”后，只有一小段文字详细说明了停车条件。所以他们这是在误导客人，告诉客人网站上有写，但这些信息可能跟写在前台鞋底一样不靠谱。 幸运的是，最后还是找到了一个停车位，但那里的停车位信息很混乱，所有停车位都标着“预留”，所以很难确定是否可以停在那里。而且，如果你开车出去吃饭，回来的时候停车位可能就没了，因为这不是指定停车位。这根本算不上安全。您可以直接进入酒店，乘电梯下到地下室，然后开车离开，无需刷房卡。 酒店位置绝佳，员工服务也很棒。但我不太喜欢房间的照明。主区域只有两个开关，而且两个开关同时打开的灯很多，我其实更希望它们关掉。房间的空调冷得像南极一样。无论我把温度调到多少，即使是26度也冷得要命。每次我们待在房间里的时候，我都会把空调关掉，但冷风还是会从通风口吹出来，而且风扇一直发出很大的噪音。每次我们离开房间，空调都会自动重新打开。最后一晚晚上10点半回到房间，感觉简直糟透了。外面气温只有20多度，我却开始瑟瑟发抖……我还在淋浴间发现了一只前一位客人的耳环，所以我不知道在我们入住之前，房间的清洁情况如何。 （原文） If you need parking don't risk it. I wasn't going to leave a public review (left private feedback) but after seeing the gaslighting response someone got 2 years ago about parking and the same issues still in play I'm going to. I needed parking (travelling a long distance), I specifically checked the google about page and the hotels official website that both stated secure onsite parking is available. Neither of these statements had an asterisk or any annotation that parking was conditional. I made a booking, no mention of parking was made during the booking process. I got a confirmation email that had no statement about parking. 6 months later I get an email asking me to check-in online with no statements about parking. I check-in and pay and right after the payment goes through, I get a button 1/3 the size of my screen with "parking" on it. Clicking on this tells me parking is an extra charge, cannot be reserved, limited and first in first served. The costs effectively add more than 10% to my overall stay expenditure. If they don't have a park they recommend to use the commercial carpark down the road which is even more expensive. I sent an email and the response just tells me to read the FAQ on the website.... there is no FAQ section. In any case, I double checked the site, scrolled down passed where it states secure parking is available (again without an asterisk) until I'm at the bottom of the page where it lists all the onsite amenities, nothing about parking here but there is a "show more" button. Upon clicking "Show more" there is a tiny paragraph detailing the parking conditions. So they can gaslight guests and tell them it's listed on the website but it may as well be listed on the bottom of the receptionists shoes. Luckily there was a park available but it's confusing down there, all the parks are labelled with reserved so it's not clear if you can park there. Also it seems if you take the car out to dinner, your park might be gone when you get back as it's not assigned parking. It's not what I would call secured. You can enter the hotel, take the elevator down to the basement and drive a car out of there without a needing to scan a room card. The location is fantastic, the staff were great. I didn't really like the room lighting. Only 2 switches in the main area and they both turned on multiple lights that I would have preferred to be off. The room aircon was set to Antarctica level. It didn't matter what temp I set it to it was freezing even at 26. I would turn it off whenever we were in the room but cold air still came out the vents and there was a loud fan noise the entire time. It would come back on automatically everytime we left. Getting back to the room at 10:30pm on the last night was bonkers. I started shivering when it's mid 20's outside....Also found a previous guests earring in the shower so I don't know how well it was cleaned before we got there.

（由 Google 翻译）我们只住了一晚，入住的是最小的公寓房型，其实就是一个带小厨房的宽敞酒店客房。一切都一尘不染，入住和退房手续都非常友好高效。酒店也提供在线退房服务。设计很棒。最棒的是它位于市中心，让我们能够在短时间内游览布里斯班！我们一定会再次入住。 （原文） Wir waren nur eine Nacht in der kleinsten Apartmenvariante, die letztlich ein geräumiges Hotelzimmer mit kleiner Küchenzeile ist. Alles war tip top sauber, Check-in und -out sehr freundlich und effizient. Es wird auch ein online Check- out angeboten. Tolles Design. Das beste ist die zentrale Lage, die es uns erlaubt hat Brisbane in der Kürze der Zeit zu erkunden! Wir würden wiederkommen.

（由 Google 翻译）这家酒店地理位置优越，设施一流——这也是我们之前多次选择入住的主要原因之一。然而，今天我们发现酒店的提前入住政策非常严格。退房时间是上午11点，而标准的入住时间是下午3点，我们却连下午2点都无法入住，这让我们感到很意外。我们经常出差旅行，很多酒店都会尽力为疲惫的旅客提供便利，所以这次的体验让我们感觉有些失望。希望酒店以后能考虑采取更灵活的方式。 （原文） The hotel has an excellent location and great facilities — one of the main reasons we’ve chosen to stay here many times before. However, today, we found the policy on early check-in to be quite strict. With check-out at 11 a.m., it was surprising that we couldn’t be accommodated even a little earlier(2pm) than the standard 3 p.m. check-in time. We travel frequently, and many hotels do their best to welcome weary travelers when possible, so this experience felt a bit less accommodating than expected. I hope the hotel can consider a more flexible approach in the future.

（由 Google 翻译）真是个宝藏！我本来觉得赌场太贵，所以没去。结果我在阿迪娜酒店的房间价格只有朋友在赌场住的一半，但空间却一样宽敞。员工热情友好，床超级舒服，枕头也很高级。下次肯定还会住这里。 （原文） A gem! I avoided the casino as I thought it was too expensive. Yet my room at the Adina was half the price but just as roomy as the ones my friend had at the sta. The staff were kind and welcoming, the bed super comfy and pillows delux. will definitely stay here again.

Walking into the alley, I saw a mesmerizing central courtyard. As I pushed open the door, I was astounded by the high ceilings inside. Each nook had an atmospheric light, adding to the unique ambiance. The reception counter featured a jaw-dropping 6-meter tall floor-to-ceiling window. Furthermore, there's a hidden bar and private compartments on the 2nd floor, enhancing the sense of mystery. This place is undoubtedly a perfect venue for discussing important matters. The spacious lobby is ideal for working with a laptop in every corner. It's a fantastic setting for various events and gatherings. From the charming central courtyard to the soaring ceilings, every detail adds to the allure of this place. Whether for business meetings or social occasions, it leaves a lasting impression. I can't wait to experience this unforgettable venue firsthand! 走進巷子，我看見令人驚豔的中庭花園，推門進入後更是讓我心驚膽顫！裡面挑高的設計令人賞心悅目，每個九落都懸掛著氣氛燈，營造出獨特的氛圍。接待櫃檯高達6米的落地窗玻璃更是超乎想像，令人驚嘆不已。 令人期待的是隱藏式酒吧和2F的私人包廂空間，增添了神秘感，這裡絕對是談論重要事情的絕佳場所。 而大廳每個角落都宜人舒適，非常適合拿筆記型電腦辦公。這個地方真是讓人愛不釋手，一定是舉辦特殊場合的理想選擇！從獨特的中庭花園到挑高設計，每一個細節都為這個場所增添了獨特的魅力。無論是商務會議還是社交活動，這裡都能讓人留下深刻的印象。我迫不及待地想親自體驗這個令人難忘的場所！

位置绝佳，房间古老，设施也略有陈旧，早餐就是西餐，并不丰盛，在室外河边小餐桌上喝点啤酒，很舒坦。

位置绝佳，能看河景，周围生活便利，唯一的缺点就是内设空调有一点点老，晚上睡觉噪音有点大，不过影响不大。总体感受很好！员工很友善！

空调有点吵！房间里只能看见修桥的工程船和室外维修中的泳池，入住过最糟糕的河景房！Google导航不便利，我们拿着行李在酒店周围走了一圈才找到酒店正门.

地理位置很好，能看到故事桥，距市中心步行街只有三个街区的距离。每次来都在这里住，服务人员很热情周到，房间也很舒适，高峰期入住人员很多需要排队很久

（由 Google 翻译）我来这里参加一个工作会议。从美国飞了28个小时后，我大约早上7点到达。他们却不让我办理入住，说要到下午2点。他们说没有空房，但我好几次看到机组人员在下午2点之前就到了，而且都住进了房间。真是莫名其妙，我还以为他们真的没房了呢。办理入住时我告诉他们我会提前一天离开。前台并没有告诉我他们有提前退房24小时的政策（入住前），否则就要收取提前退房费（也就是房费）。直到退房后我才发现他们收了我没住的那一晚的房费。更巧的是，那一晚的费用几乎是前两晚的两倍，将近500美元。然后，当我准备离开时，他们又坚持要我在上午11点之前退房，否则就要按小时收取35美元的费用。真是太坑了！我真不明白为什么会有人住这种地方。澳大利亚真烂！这家酒店简直糟糕透了。房间还行，但做好心理准备，他们会坑你。而且事后连个吻都不会给你。 （原文） Went here for a work conference. After flying 28 hours from US I arrived approximately 0700. They wouldn’t let me check in until 1400. Said there were no rooms available but yet multiple times I saw flight crews arrive and get a room, long before 1400. Huh, I thought they didn’t have any rooms. Told them when I checked in that I was leaving a day early. The front desk didn’t mention they had a 24-hour notice policy (before you check in) to avoid early check out fee (which is the room rate) and it wasn’t until after I checked out that I discovered they charged me the night I didn’t stay. Convenient for them that nights fee was almost double what it was the first two nights. Almost 500.00. Then when I got ready to leave they insisted I check out by 1100 or they would charge me $35.00 an hour for each hour I stayed. What a rip off. I have no idea why anyone would stay at this place. Australia sucks! This hotel is beyond horrible. The rooms are ok but be prepared they’re going to screw you. And they’re not going to even kiss you afterwards.

（由 Google 翻译）回顾一下自助早餐——我已经吃过几次了……甚至还遇到了厨师Anish，他很贴心地主动为我们做了一顿特别的早餐！ 食物和服务始终如一，令人惊艳……当地早餐套餐的价格也超值……五星好评🌟谢谢厨师👨‍🍳和工作人员…… （原文） Reviewing the buffet breakfast - have attended on a few occasions now.. even met Chef Anish whom kindly offered to cook us a special breakfast meal! Always exceptional food and service.. the local breakfast meal deal price is amazing value too.. 5 star 🌟 thankyou chef 👨‍🍳 and staff....

（由 Google 翻译）说说酒店吧……我这辈子住过很多酒店。对于一家标榜品质奢华的酒店来说，说实话，这家酒店有点让人失望！我们两个人，不知怎么弄到的，住进了一间两居室的套房，还行，但我实在不想四个人挤在一个房间里！我们到得早，但他们还是安排好了，说“房间刚打扫过”。没错，所有主要的东西都打扫干净了，但餐桌上还留着之前客人留下的面包屑！ 主浴室的设计略有瑕疵。毛巾架太高了，和门框齐平，所以身高165厘米（5.3英尺）的人用起来不太方便！照片已添加！对于一家设计师酒店来说，嗯，算了，算了！ 前台24小时开放，这很好，但周六晚上9点半就打电话过来要更硬一点的枕头，这可不行！我接到电话的是Ron，他显然因为接电话而感到不便，当被问到能不能加硬一点的枕头时，他态度有点不好地说：“所有的枕头都一样，我想我可以去帮你看看”，没关系，Ron，我不想给你添麻烦！他反而建议你试试沙发垫……（沙发也脏了，所以不用了，如果我不想睡在脏兮兮的垫子上，请原谅我！） 总的来说，这家酒店很一般，唯一的优点就是位置！不过不要对它抱有太高的期望！ （原文） Let's talk about hotels... I've stayed in many a hotel in my time. And for one that boasts quality and luxury, not going to lie this was a bit underwhelming! For 2 people we somehow ended up with a 2 bedroom suite, which was ok, but I'd hate to actually have 4 people sharing the space! We arrived early but they were able to accommodate us, stating that "the room had just been cleaned". All of the main things had been cleaned yes, but the dining room table still had the previous users crumbs on the table! Slight design flaws in the main bathroom. The towel holders are so high, they are attached the same level as the door frame, so when you are 5"3 they are not practical! Photo added! For a hotel of a designer, hmm yeah nah! Reception is 24hrs, which is great but god forbid you ring up early (930pm) on a Saturday night and asking for a firmer pillow! I was met by Ron on the phone, who sounded clearly inconvenienced by having to answer the phone, and when asked about firmer pillows, was told with a bit of attitude that, "all of the pillows were the same, I suppose I can go have a look for you", nah it's ok Ron, I don't want to inconvenience you! Instead was told to try using the couch cushions... (the couch was also stained, so no thanks, excuse me if I don't want to use the manky cushions to sleep on!) Overall the hotel was meh, only it had going for it was the location! Don't have too high expectations for it though!

（由 Google 翻译）这是布里斯班一个很棒的住宿地点。房间非常宽敞，有客厅、餐桌、厨房、洗衣房和步入式淋浴间的浴室，非常舒适。我没机会体验泳池，但看起来很不错。 （原文） This was a great place to stay in Brisbane. The room was massive, lots of space for relaxing with a living room, dining table, kitchen and laundry and walk in shower bathroom. I didn’t get chance to try the pool but it looked lovely.

（由 Google 翻译）房间非常漂亮。前台的先生甚至帮我们找到了一个周末免费的停车位。附近有很多餐饮和娱乐场所。绝对会再次入住这里。 （原文） Very nice rooms. The gentleman at the front desk even got us onto a parking space right out front that was free for the weekend. Loads of nearby options for food, drinks and entertainment. Would absolutely stay here again.

（由 Google 翻译）我们在 Alex Perry 的住宿体验非常愉快。房间宽敞，设施齐全，而且虽然就在电梯对面，但出奇的安静。 入住过程非常愉快，虽然出了点小差错……我们无法进入车库。 （原文） Our stay at Alex Perry was delightful. The room was large, well appointed, and suprisingly quiet even though directly across from the elevator. The check in process was very delightful, even if a little erroneous...we couldn't access the garage.

（由 Google 翻译）住宿体验棒极了，一切都近在咫尺！ 公寓靠近一片空地，有很多值得观赏的地方。屋顶视野开阔，绵延数英里！电梯和工作人员都很棒！停车场是全国最干净的——哇！ （原文） Fantastic stay and so close to everything! The apartments are near an open space so lots to look at. The roof top has views for miles! Beautiful lift and staff! Car park is the cleanest in the country - wow.

（由 Google 翻译）很棒的地方 我之前住过这里，从来没有失望过。房间总是干净整洁。工作人员也总是非常乐于助人。 我一定会再来的。 （原文） Great place I have stayed here before and never had I been disappointed. Always clean and tidy. Stuff always very helpful I will definitely be back

（由 Google 翻译）虽然所有房间都禁止吸烟，但我进房间时还是闻到了一股烟味。我向前台反映后，他们尝试解决了这个问题，但烟味虽然没那么明显，但仍然存在。我怀疑是从浴室里飘出来的，但没有证据。 周日下午1点左右我去游泳时，泳池（或健身房）毛巾也用不上了，所以我不得不回房间拿毛巾上楼。 （原文） Even though all the rooms are non-smoking, there was the smell of cigarettes when I entered the room. When I reported it to reception they tried to fix the problem, and while less noticeable, was still there. I suspect it was emanating from the bathroom, but I have no proof. There were also no pool (or gym) towels available when I went for swim around 1pm on Sunday, so I had to go back to my room to bring a towel up with me.

新装修设备齐全，不过房间有些峡窄，员工服务态度不错，地点都近巿中心。

（由 Google 翻译）地理位置优越，停车要隔一个街区，而不是酒店内，下雨天停车很麻烦。房间虽小，但很干净，房间里的灯开关不太稳定，马桶也只能冲水。早餐不错，没什么特别突出的。工作人员很友好，也很热情，床很结实，但很舒服。如果从淋浴间出来到房间时能有通往浴室的门就更好了。 （原文） Excellent location, parking is the next block over, not on site which was a pain with rainy weather. The rooms were small but very clean, light switch dodgy in room and toilet only just flushed. breakfast was nice, nothing stand out. Staff were lovely and accommodating, beds were firm but comfy. A door to the bathroom would have been nice as you step out of shower to your room

（由 Google 翻译）我不觉得这里是一个好选择 1.我从Hotel.com订房后要与饭店联络就几乎没有办法，也找不到他们的email 2.房间一般般 也没有特别干净 House keeping 更是换换毛巾而已 而且他们会在下午4、5点 你想休息时才来 3.床底很多灰尘 总之 有没有打扫不要认真 4.我因为要搭晚班机 我入住时询问可否付费晚离开，柜台有一位长得漂亮的白人男生认真的拒绝我，但实际上网站上显示都还有房间。所幸，隔日在柜台碰上一位卷发的亚洲女孩，服务很好，热心的帮我解决了付费晚退的问题，我支付200元以换取晚退，我还是觉得那位女孩是这间饭店唯一的救赎。 5.早餐烂的可以，没有一样好吃的，就是填肚子，不用期待。 6.这里是很多航空公司人员的过夜处，就像宿舍一样，真的不要抱着什么好的期待。 我建议 去住附近的Meriton ，我在那边有着美好的体验，吃早餐请去Cubic咖啡绝美！ （原文） 我不覺得這裡是一個好選擇 1.我從Hotel.com訂房後要與飯店聯絡就幾乎沒有辦法，也找不到他們的email 2.房間一般般 也沒有特別乾淨 House keeping 更是換換毛巾而已 而且他們會在下午4、5點 你想休息時才來 3.床底很多灰塵 總之 有沒有打掃不要認真 4.我因為要搭晚班機 我入住時詢問可否付費晚離開，櫃檯有一位長得漂亮的白人男生認真的拒絕我，但實際上網站上顯示都還有房間。所幸，隔日在櫃檯碰上一位捲髮的亞洲女孩，服務很好，熱心的幫我解決了付費晚退的問題，我支付200元以換取晚退，我還是覺得那位女孩是這間飯店唯一的救贖。 5.早餐爛的可以，沒有一樣好吃的，就是填肚子，不用期待。 6.這裡是很多航空公司人員的過夜處，就像宿舍一樣，真的不要抱著什麼好的期待。 我建議 去住附近的Meriton ，我在那邊有著美好的體驗，吃早餐請去Cubic咖啡絕美！

（由 Google 翻译）喜欢布里斯班英迪格酒店的氛围和服务。 住了一晚，前台员工太棒了！非常友好，乐于助人！退房后我忘了带毛衣，他们很快就帮我从房间里拿了回来！ 早餐也很喜欢。厨师做得太棒了。菜品丰富！ （原文） Love the vibes and the service at Indigo Brisbane. Stayed one night and the reception staff, they are awesome! Very friendly and helpful! I forgot my sweater after I checked out, they quickly helped me to collect it from the room! Enjoyed their breakfast too. Chef has done a fantastic job. Nice spread!

（由 Google 翻译）‼️别被骗了。不值得‼️ （除非你是个Instagram模特，想找个赏心悦目的地方发帖） 预订这家看起来很棒的宠物友好型住宿，时间很晚。我要求带着我心爱的猫咪住三晚。我打电话跟工作人员确认了日期和价格是否正确。电话那头的女士报价是770美元；我解释说，房费、宠物费和停车费都包含在内，她同意了。 我一到那里，就被狠狠地打了一巴掌，因为这家酒店每晚要收取50美元的保留费，24小时停车费也要32美元。最后，我的总费用高达惊人的1240美元。我和妈妈给不同的酒店打了电话，但到了晚上11:30什么也没收到。所以我们决定只住一晚。535美元之后，我们终于住进了房间。 房间： 房间非常美观，赏心悦目。但是： - 没有猫咪专用设施。 - 淋浴水压很差。 - 床很硬，不舒服。 位置： 我其实并不担心位置。但是停车场离这里只有一个街区。 服务： 我打电话给酒店，电话里的工作人员简直是一场噩梦。这就是为什么我本应该晚上 10:30 到，却在凌晨 1:15 写下这篇评论。 不过，他们确实为我和我妈妈提供了免费的早餐。 ❤️Lachlan 和 Logan 在混乱中表现得非常出色，说实话，他们应该加薪，他们处理事情非常专业，而且做得非常好。❤️ （原文） ‼️DO NOT BE FOOLED. NOT WORTH IT‼️ (Unless your an instagram model wanting a nice aesthetically pleasing space to post about) Booked this what seemed to be amazing PET FRIENDLY accommodation fairly late. I asked for a Three Night stay with my beloved cat. I double checked with staff through the phone that I had the right dates and price. The lady over the phone quoted me $770; I clarified that it was room, pet and parking all included, she said yes. Once I got here I was greeted with a slap in the face as this place charges a holding fee of $50 per night, $32 parking per 24 hours. My total ended up coming to a SHOCKING $1240. Me and my mother called different places but wouldn’t get anything for 11:30pm. So we decided on staying 1 night. $535 later we were finally in the room. THE ROOM: The room is beautifully aesthetically pleasing. HOWEVER. - There are no amenities for cats. - The shower pressure was appalling. - The bed was uncomfortable and hard. LOCATION: I wasn’t particularly worried about location. However the parking garage was one block away. SERVICE: Calling the Hotel, the staff over the phone were a nightmare. Hense why I am writing this review at 1:15am when I was meant to get here at 10:30pm. However they did offer free complementary Breakfast for my mother and I. ❤️Lachlan and Logan were absolutely amazing during the mix up and honestly deserve a raise, they handled things so professionally and well.❤️

（由 Google 翻译）最近很荣幸地庆祝了我的生日，我必须衷心感谢早餐工作人员和Phung厨师，他们制作了一个令人愉悦的蛋糕，为我们这个特别的日子增添了无限欢乐。蛋糕味道绝佳，摆盘精美，成为我们生日的一大亮点。感谢大家让这次庆祝活动难忘！我迫不及待地想再来！ （原文） had the pleasure of celebrating a birthday recently, and I must express my heartfelt gratitude to the breakfast staff and chef Phung for creating a truly delightful cake that added so much joy to our special day. The flavors were exquisite, and it was beautifully presented, making it a highlight of our day. Thank you all for making this celebration memorable! I can't wait to return

（由 Google 翻译）酒店交通便利，步行即可到达大多数旅游景点！活动结束后，我们每次感到疲惫时都可以轻松返回酒店😃 房间现代舒适，设施一流。前台Cody的服务让我们印象深刻，他不仅清晰地传达了信息，还推荐了很棒的餐厅！强烈推荐您下次来布里斯班时选择这家酒店😊 （原文） Hotel is very convenient and is within walking distance to most tourist spots! We could easily come back to the hotel whenever we were tired after an activity 😃 Rooms are modern and comfortable with great amenities. We were most blown away by the service we received from Cody at the reception who not only communicated information clearly but also provided great restaurant recommendations! Highly recommend this hotel for your next stay in Brisbane 😊

（由 Google 翻译）我给我们的房间扣了一星，因为玻璃窗密封条有问题，有微风吹进来，风力大到足以吹动窗帘。另外，电视是付费观看的。说真的，住五星级酒店，你肯定希望有更好的频道选择。不过房间很棒，服务也很出色。床很大。非常干净。客房服务也很棒。我一定会再来这里住的。 （原文） I dropped a star for our room because the glass window seal is faulty and we had a breeze blowing through it, enough of a breeze to cause the curtains to move. Also because of the pay to view on the television. Really when stopping in 5 star you expect better channel choice. But the room was excellent and the service was outstanding. Massive beds. Exceptionally clean. Room service excellent. Would definitely stop here again.

（由 Google 翻译）入住非常便捷。房间宽敞干净，淋浴水压很棒，毛巾也超级柔软。我们在酒吧小酌了几杯，服务和氛围都很棒。退房也很方便，早上步行到机场也很近。强烈推荐入住布里斯班机场铂尔曼酒店，下次还会选择这里。 （原文） Check in was a breeze. The room was had lots of space and was very clean. The shower pressure was great and the towels super soft. We had a few relaxing drinks in the bar and the service and ambiance was great. Check out was easy and it was a short stroll to the airport in the morning. Would thoroughly recommend staying at the Pullman Brisbane Airport and would stay there again.

（由 Google 翻译）考虑到酒店是铂尔曼品牌，而且地理位置优越，我觉得房间价格很划算。省去了早起打车的麻烦。网上预订也很方便。我提前抵达布里斯班，在房间准备好之前，酒店帮我寄存了行李，礼宾部还帮我搬运了行李。房间布置精美，前台工作人员24小时随时待命，解答各种问题。入住办理快捷高效，退房也很迅速。 （原文） Given being a Pullman and its location I thought the price of the room was good. Saves waking up early and get a taxi. Booking was easy online. Got into brisbane early and was able to store luggage while room was ready and concierge helped take my bags. Room beautifully appointed, reception staff available to help with questions 24/7. Check in was good and efficient. Check out was quick.

（由 Google 翻译）比其他位于同一地点的机场酒店稍贵一些，但物有所值。热情的迎宾、高效的入住手续、高品质的客房家具，让您无论在飞行前还是飞行后都能拥有优质的睡眠。 凭借雅高白金卡会员，我可以使用行政酒廊，虽然面积不大，但足够使用。早餐的品质符合四五星级酒店的标准，没有什么值得称赞的。 如果能在抵达时提供是否可欣赏跑道景观的选项，或许会是一个不错的选择。这是我入住五次以来第一次欣赏跑道景观，这真是一个不错的消遣方式。 （原文） Slightly more expensive than the other, co-located airport hotels, but you get what you pay for. A warm welcome, efficient check-in, high quality furnishings in the room allowing for an excellent sleep quality either before or after a flight. Accor Platinum privileges allow me to use the Executive Lounge, which is small but adequate. Breakfast in the morning was as expected for a 4 or 5 star hotel, without being anything to rave about. A nice touch might be to offer a choice of runway view or not upon arrival, availability allowing. This was the first time in about 5 stays that I've had a runway view, and it was a nice way to pass the time.

（由 Google 翻译）离机场很近，交通也很方便。前台24小时服务，非常方便，工作人员也很友好。办理入住很快。我们在餐厅用餐。房间可以俯瞰跑道，但听不到飞机噪音。早上预订了班车，价格也不贵。下次还会入住。 （原文） So close to the airport. Easy to get too. Reception was 24hours, convenient and desk staff were friendly. Check in was fast. We dined in the restaurant. Room overlooked the runway but didn’t hear any planes. Booked the shuttle in the morning and wasn’t expensive. Will stay again.

（由 Google 翻译）我们住得非常愉快。Hazel 尤其出色——高效、友好、专业，让一切都变得轻松便捷。房间漂亮、一尘不染，床也很大，超级舒服。行政酒廊略显平淡，只有一小盘奶酪作为开胃小菜，不过我们早班飞机的外带早餐盒非常棒，退房时就已经准备好了。所有员工都热情好客——总的来说，这是一次很棒的体验，我们很乐意再次入住。 （原文） We had a fantastic stay. Hazel in particular was outstanding — so efficient, friendly, and professional, making everything effortless. The rooms were beautiful, spotless, and the beds huge and super comfortable. The Executive Lounge was a little underwhelming with only a small cheese plate for canapés, but the takeaway breakfast boxes for our early flight were excellent and ready when we checked out. All staff were warm and welcoming — overall a great experience and we’d happily stay again.

（由 Google 翻译）酒店位置优越，设施和房间都很棒。然而，通过热线电话或Booking.com联系到工作人员几乎是不可能的，或者说极其困难。我发邮件、打电话，甚至注册了雅高会员，希望能和酒店客服在线聊天，但就是联系不上真人！一家五星级酒店的服务如此糟糕，简直形同虚设，实在令人失望。我只需要一份商务旅行报销的收据，但这家酒店却让我处处碰壁。如果有酒店工作人员看到这条评论，请回复我。 （原文） A great location and fantastic facilities and room. However, it is almost impossible / extremely hard to get hold of staff through the hotline or booking.com. I have been emailing and calling the hotline and even signing up as Accor member to chat with a hotel rep, but COULD NOT GET HOLD OF A HUMAN?! it is a pity that a 5 stars hotel has such terrible non-existent service. I simply need a copy of my receipt for business travel claims but this hotel is making my life so challenging. Please if any staff is reading, pls reply to my comment

1,一間舊樓改建,浴室及房間祗用木板間格,全沒有格音的酒店。 2,不足20平米的房間,一入門便有幾個高脚酒杯招呼你,一不小心就要倍錢。 3,所謂包的早餐,祗有幾款麵包及㗎啡果汁,如果你不小心過去熱食看一看,說算沒有食,職員便會在你的信用卡按金扣上30澳元,當你享用了他們的熱食早餐,但他們不會通知你,就算check-out時都不會通知,祗會在你走了,再在你的信用卡扣賬,試問一間國際品牌的酒店會做出這樣的行為,你還會入住嗎?

用户体验非常差，我绝对不会再次回来居住。平心而论，地理位置非常好，房间也算干净，这些我不否定。但是在处理事件当中前台的服务人员态度非常差，我怀疑有严重的种族歧视在其中。 我在预定房间的时候没有其他的房型可供选择，我特意留言给酒店说根据客人的要求我所预定的每一间客房都需要两张单人床。当我来到客房当中我看到我预定的所有客房都是大床，当我打电话咨询分床或者换房时，前台服务人员责告知必须加收20澳元。 我说我在Booking订房时已经留言“全部要求单人床”酒店根本没有理会我的留言，酒店大堂经理通过电话态度特别差得说“想要分床就必须价钱，我们这里就是这样，你爱住不住。”并且在我诉说预定时所提出的特殊条件时不停的被前厅经理的言辞所打断，只是不停的说“我们这里想分床就要加20澳元” 20澳元是一个很小的数字，我为了不为旅行增加烦恼而选择加钱分床，但是我一定要控诉酒店这样恶略的态度和不负责的处理方式。 如果酒店提前通过邮件告知分床加钱的事宜我们完全可以接受“其他酒店都会根据特殊要求发邮件进行沟通，相信大家都有相同的精力”但是完全不能接受的是酒店的不作为和流氓式的态度。我愿意增加20澳元换来一个舒适的夜晚，但是酒店会因为这样的态度损失所有与我有共鸣的客人。 The user experience was so bad that I would never come back to live. To be fair, the location is very good, the room is clean, I don't deny it. However, the service personnel in the front desk were very poor in handling the incident. I suspect there is serious racial discrimination in it. I didn't have any other room available when I booked the room. I left a message to the hotel that according to the guest's request, each room I booked would need two single beds. When I came to the guest room, I noticed that all the rooms I booked were large beds. When I called to ask for a separate bed or to change the room, the receptionist told me to charge a $20. I said I have a message at the time of Booking reservation "all single bed please" hotel didn't listen to my message, the lobby manager by phone attitude particularly poor must say "if you want single bed you must be charge 20$, that is what we do, if you don’t like it you can live but we won’t refund ." And I was interrupted by the words of the lobby manager when I was talking about the special conditions that I was making when I was talking about the reservation, and just kept saying, "we need a $20 to get single bed here." A $20 is nothing , and I choose to add money to single bed because I don’t want talk to her and I don’t want any headache , but I must complain about the hotel's attitude and irresponsible handling. If the hotel informs us in advance by email. The single bed needs more money. We can accept it. "Other hotels will communicate with each other according to special requirements, and believe that everyone has the same experience." But what I can't accept is the hotel's inaction and hooliganism. I would like to add a 20 Australian dollars to a comfortable night, but the hotel will lose all the guests that I can relate to because of this attitude.

很不错

（由 Google 翻译）工作人员办事流畅、井然有序、举止优雅、乐于助人、关怀备至、面带微笑，真是太棒了！从提前入住到延迟退房，甚至提前一天寄存行李，一切都处理得轻松快捷，服务人员还热情友好，面带微笑。他们对工作的投入非常明显，这对客人来说意义非凡。我真心感谢他们的工作人员，给满分10分。房间也非常棒——我被安排在拐角套房旁边的高层，可以看到河流，还有200米左右远处星港城赌场，那里金碧辉煌。床很棒，枕头种类丰富，落地窗，景色令人叹为观止……10分！ 如果前台和餐厅的装修能升级一下就更好了，不过附近有很多好去处。 （原文） Smooth, organized, pleasant mannered, helpful, caring, smiling amazing staff! From checking in early to checking out late, leaving my luggage a day before check in, everything was handled with an ease, quickly and with kindness and a smile. A clear dedication to their role, something that makes all the difference for the guests. A well deserved 10 from me thanks the the staff. The room was also exceptional - I was given a high floor next to the corner suite so the river was visible as was the glorious sparkly Star casino just 200m or so away. The bed was fantastic, a mix of pillows, floor to ceiling windows, incredible views...10! Would be awesome if the reception and restaurant decor were upgraded but there are so many great places to go to nearby.

（由 Google 翻译）我们临时决定去布里斯班度周末，根据朋友的推荐选择了宜必思尚品布里斯班伊丽莎白街酒店，非常庆幸我们选择了这家酒店。我之前从未去过布里斯班，所以这家酒店的位置对于初次到访的游客来说非常完美。我们从国内机场乘火车，然后带着行李从中央车站步行到酒店，非常方便。 入住手续办理得非常顺利，而且很友好。我们提前安排了提前入住，抵达后工作人员热情周到。我们入住的是豪华转角房，配备一张特大床，可欣赏河景（2105号房），是通过雅高酒店官网直接预订的。房间舒适，干净整洁，可容纳两人入住，还能欣赏到绝佳的河景。床很舒适，淋浴水压充足，热水充足，满足您在城市短暂停留的一切需求。 唯一的缺点是酒店大堂弥漫着一股浓烈的化学气味，进出酒店时我们都屏住了呼吸。值得庆幸的是，气味没有蔓延到我们住的楼层或房间本身。一天晚上，城里发生了一场火灾，烟味确实弥漫了整栋楼，甚至蔓延到了我们住的楼层，但这几乎可以肯定不是酒店的错。 如果您对化学物质或香水过敏，最好带上口罩。但除此之外，这家酒店位置优越，员工友善，交通便利，是一个理想的选择。 （原文） We booked a last-minute weekend getaway to Brisbane and chose ibis Styles Brisbane Elizabeth Street based on a friend’s recommendation and we’re glad we did. Having never been to Brisbane before, the location was perfect for first-time visitors. We caught the train from the domestic airport and walked with our luggage from Central Station to the hotel with ease. Check-in was seamless and friendly, we’d arranged an early check-in ahead of time, and the staff were warm and welcoming upon arrival. We stayed in a Deluxe Corner Room, 1 King Bed River View (Room 2105) booked directly through the Accor website. The room was comfortable for two people, clean, and offered a fantastic view over the river. The bed was cozy, and the shower had good pressure and plenty of hot water, everything you need for a short city stay. The only downside was the very strong chemical scent in the hotel lobby, which made us hold our breath when entering or exiting. Thankfully, the smell didn’t extend to our floor or the room itself. One evening there was a fire in the city, and the smoke smell did travel through the building even up to our floor but that’s hardly the hotel’s fault. If you’re sensitive to chemicals or fragrances, it might be worth bringing a mask, but otherwise, this hotel is a convenient, comfortable choice in a fantastic location with lovely staff.

（由 Google 翻译）早餐很棒。河景美极了。床很舒服，睡得很好，淋浴水压也很棒。在布里斯班住宿的绝佳选择。强烈推荐。这是我住过的全球最好的宜必思酒店。 （原文） Great breakfast. Fantastic views of the river. I had a great nights sleep in the comfortable beds and the shower pressure was excellent. Lovely hotel for a brisbane stay. Would highly recommend. The best ibis I’ve stayed in worldwide.

（由 Google 翻译）我曾多次入住伊丽莎白街的宜必思尚品酒店，包括短住和长住。 我觉得房间非常干净，可以打9.9分（满分10分）。员工总是很友善，尤其是前台和客房服务人员。他们非常有礼貌、尊重客人且热情友好。 唯一需要指出的是财务管理方面的问题。由于在线预订应用程序的漏洞，我的银行账户被重复扣款两次，而扣款的却是同一笔预订（同一房间，同一日期）。财务部门拒绝退还第二次扣款。这种情况还发生过两次。不过，我的银行最终解决了这个问题。但是，他们的处理方式实在令人难以接受。 （原文） I have stayed at the Ibis Styles on Elizabeth Street on multiple occasions, for both short and longer stays. I found that the rooms were very clean 9.9/10. The staff were always lovely, particularly the front desk staff and housekeeping. They were exceptionally polite, respectful and kind. The only thing I need to point out that is negative is the accounts management area. A flaw in an online booking app meant that my bank account was debited twice for the same booking (the same room on the same date). The accounts department refused to refund the second payment. There was a second instance of this. However, my bank rectified the issue. But, it was not a good way for them to deal with this.

酒店位置绝佳，下楼就到步行街，不远处就有火车站。但是酒店的早餐真是太太太难吃了，特别对不住中国胃。

为什么现在定不了套房了，而且行政酒廊也没了

环境优美，服务优秀，设施齐全，家的感觉！非常棒！

交通方便，设施完备，价格也合理

有退步

（由 Google 翻译）刚刚在布里斯班希尔顿酒店度过了一段美妙的时光！酒店拥有时尚而现代的氛围，给我留下了深刻的印象。工作人员非常友好，竭尽全力让我的住宿愉快。我的房间宽敞舒适，可以欣赏到城市的壮丽景色。自助早餐是一大亮点，有很多美味的素食选项可供选择。我绝对向那些在布里斯班寻找美好体验的人推荐这个地方，特别是如果您是素食主义者！ （原文） Just had a fantastic stay at Hilton Brisbane! The hotel has a sleek and modern vibe that really impressed me. The staff were super friendly and went above and beyond to make my stay enjoyable. My room was spacious and comfortable, with stunning views of the city. The breakfast buffet was a highlight, with plenty of delicious vegan options to choose from. I definitely recommend this place for anyone looking for a great experience in Brisbane, especially if you're vegan!

（由 Google 翻译）我们在布里斯班希尔顿酒店度过了一段美妙的时光。因为要去听一场音乐会，我们只在这里住了一晚。 走进酒店大门的那一刻，我们被酒店大堂的华丽所震撼。当时大约下午1点（入住时间为下午3点），我们提前办理了入住手续。 酒店员工热情友好，热情周到。由于我们一共3个人，他们免费为我们提供了一张折叠床（通常加床要60澳元），还为我们每人提供了一杯免费饮品，让我们在酒店附近的餐厅/酒吧享用，并在我们等待房间整理好之前帮我们拿行李。我们的房间在一小时内就整理好了，真是太棒了。（再次感谢前台工作人员，他们太棒了）。工作人员还通知我们，他们已经帮我们把行李拿上去了🥰 我们很容易就找到了房间，一进门，里面设施齐全，非常干净。房间的景色也非常优美。另外顺便提一下，电梯速度非常快，我们等电梯的时间绝对没超过两分钟。 房间有点老旧，没有阳台或窗户通风（但优质的服务、干净的房间和专业的员工让我完全忽略了这一点）。 唯一的缺点是自助早餐。摆盘很漂亮，但食物味道不太好。大多数食物都是冷的，看起来不太符合标准（比如鸡蛋、培根、炸番茄等等）。除此之外，我们度过了一段美好的时光。 我们绝对会再次入住这里（但我们不会吃自助早餐）。非常感谢希尔顿酒店！ （原文） We had an amazing experience at the Hilton Hotel, Brisbane. We stayed here for just one night as we were attending a concert. The moment we walked through the door we were so amazed by how beautiful the lobby of the hotel was. It was about 1 pm (check in is at 3) and we pre checked in. The lovely staff were so amazing and accommodating. They offered us a free roll out bed as there was 3 of us (it’s usually $60 for extra bed), gave us a complimentary drink each for the amazing restaurant/bar they had on sight and took our bags for us in the meantime as we waited for our room to be finished. Our room was finished within the hour which was absolutely amazing. (Another big thank you to the reception staff, they were amazing). The staff had also notified us that they had taken our bags up for us 🥰 We found the room with ease and when we entered it was fully stocked with everything we needed and was very clean. it had a very beautiful view too. Also random little side note but the elevators were so fast to get to us, we absolutely didn’t wait longer than 2 minutes to get where we needed to be via the elevators. Rooms were a little dated and had no balcony or window for airflow (but the exceptional service, cleanliness of the room and professionalism of staff made me overlook that completely) The only downside was the breakfast buffet food. It was beautifully laid out but the food wasn’t the best tasting wise. Most items were also cold and didn’t seem up to standard (such as eggs, bacon, fried tomato etc) other then this we had an amazing stay We will absolutely will be staying here again (but we will not be eating from the breakfast buffet) Thank you so much Hilton Hotel!

无功无过 未获得套房升级 除了套房其他房间都是一样大 区别在楼层、朝向、酒廊权益而已 只有酒廊简单早餐，不送餐厅早餐

欧洲的服务不是很理想，跟亚洲的相比差的太多了，而且早餐的选择也很少，停车还要付费，实在太差了

后台服务的员工很贴心 一切联络都有回馈 早餐很简单 班迪蛋还不错 唯一的亚洲食物味增汤糟糕透了 巨咸 房间很旧 减一星 但很安静 还好 价格不太值

自由餐很—般

（由 Google 翻译）我们在布里斯班万豪酒店的入住体验非常棒。我们早上6:30从达拉斯抵达布里斯班，前台工作人员非常高效，10点前就帮我们找到了房间。虽然那天酒店比较清闲，但他们仍然尽心尽力地为我们安排妥当。 特别要感谢行政酒廊的伊丽莎白，她每天都尽心尽力地照顾我们。她热情友好，每天早上和她聊天都非常愉快，脸上总是带着亲切的笑容，待客热情周到。 （原文） We had a lovely experience at the Brisbane Marriott. We arrived in Brisbane from Dallas at 6:30am, and the front desk staff was incredibly able to find us a room by 10a. Granted, it was a slower day, but they went above and beyond to accommodate us. Special Koenig l mention is needed for Elizabeth in the executive lounge who also went above and beyond every day to take special care of my us. She was personable and a delight to talk to in the mornings, with a welcoming smile and generous hospitality.

（由 Google 翻译）从入住到退房，整个过程都非常棒。抵达时，Jemma热情友好地迎接了我，办理入住手续专业周到。这是我第一次入住这家酒店，酒店让我感到宾至如归，还详细介绍了餐厅和健身房的开放时间和位置。 我的房间非常棒，可以俯瞰美丽的布里斯班河和故事桥。房间的宽敞程度让我惊喜，不仅配备了一张宽大的躺椅，还有浴缸和淋浴。 床非常舒适，我睡得很好——空调也让我在布里斯班潮湿闷热的天气中感到凉爽。 入住期间，我遇到了值班经理Alex，他非常专业且细心周到。 酒店地理位置优越，步行即可到达皇后街购物中心，沿着河边漫步，或者乘坐公交车/优步/自驾前往布里斯班的任何地方。 （原文） An absolutely wonderful stay from start to finish. A warm, friendly welcome from Jemma on arrival with professional and engaging check-in. It was my first time to the hotel and I was made to feel so welcome, with details on restaurant and gym times and location shared. My room was fabulous and overlooked the beautiful Brisbane River and Story Bridge. I was surprised at the size of the room, that it had a large long lounge chair PLUS both bath and shower. The bed was super comfortable and I had such a great night's sleep - and the airconditioning kept me cool from the humid Brisbane weather. I met on duty manager, Alex, during my stay and he was professional and attentive. Perfect location to walk into the Queen St Mall, walk along the river or take buses/Uber/drive to any part of Brisbane.

（由 Google 翻译）如果你告诉他们这里很棒，他们显然会来的！ 我觉得工作人员热情友好，真诚待人，但房间非常破旧。 家具上污渍斑斑，每晚670美元的价格，我真心希望价格能更高一些。 淋浴间有霉菌。 房间感觉不太干净。 床很舒服。 泳池和水疗中心两天都很棒，但我踩到了一些软塌塌的东西，吓了我一跳。 自助早餐不错，但不算特别好。 位置很适合我的需求 （原文） If you tell them it's great they'll come, apparently! I found the staff warm, friendly and genuine, however the room was very very tired and worn. Furnishings heavily marked and I do expect more for $670p/n. Mould in shower recess. The room doesn't feel fresh. The bed was comfortable. The pool and spa enjoyable over 2 days however I did stand on squishy objects that startled me. The buffet breakfast was nice but not fantastic. The location suited my needs

非常失望，由于我的钱包掉了，所有证件和信用卡也丢了，但我有现金和护照，但经理坚持不让我入住，而且脸带愤怒，的确，经理帮我做了申请退款，但在当下我最需要的是酒店，而他也没有提供我有效的做法， 好在我最好找到了Mantra midtown... mantra midtown的工作人员教导我如何到银行解决当下的问题和拿到银行卡资料和证明，最后我终于可以入住， 我能理解在covid 19的期间，你们酒店对于安全的顾虑，但我希望你们能为每一个相信你们酒店的客人提供帮助，尤其是这种突发状况... 感谢MANTRA midtown的rebecca前台人员

（由 Google 翻译）关于住宿，有几点要说。第一，我们卧室窗外在夜间施工。预订时没有告知这一点，如果知道的话，我会选择住在其他地方。我们带着蹒跚学步的孩子，在这种情况下，他一直醒着。第二，我们的房间据称是高级房，但却非常破旧，我觉得我应该去粉刷一下，抹上一些灰泥。感觉好像从 90 年代以来就没有住过一样。第三，部分地方不太干净。淋浴时，我注意到墙砖打湿后会从后面渗出黑色沙砾。第四，浴室的隔板太低，很难淋浴。感觉非常封闭和幽闭。第五，房间不大，但我们一共 3 个人，清洁工重新布置房间时只收到了两条毛巾。第六，洗碗机不能正常工作。第七，空调不太好，卧室总是感觉很热。维修人员来帮忙解决了问题，但到了凌晨3点，我似乎又得“开火”调温度。我们把温度调到最低，虽然天气“暖和”了一点，但外面却不热，房间里却很热。这导致我和妻子、儿子晚上醒来。第八，床垫太软了。床垫总是从床边掉下来。最后，浴室的毛巾架在马桶上方。我想你可以想象这有多不卫生。 就这样吧。工作人员很棒，总是乐于助人。位置不错，但房间让我们失望了。 （原文） Couple of things about the stay. One, there was night construction outside our bedroom window. This was not advised when making the booking and would have stayed elsewhere knowing. We had our toddler with us and with that going on, he kept waking up. Two, our room was supposedly premium though was so tired and old I felt like I should’ve gone around and given it a paint and some plastering. Felt like it hadn’t had live since the 90’s. Three, parts weren’t very clean. When in the shower I noticed black grit coming from behind the wall tiles when they got wet. Four, the bulkhead in the bathroom was too low and made it hard to shower. Felt very closed in and claustrophobic. Five, not a big one but we had 3 people staying and only ever received two towels when the cleaners reset the room. Six, dishwasher didn’t work properly. Seven, AC wasn’t great and the bedroom always felt hot. Maintenance came and gave it a shunt though it seemed like at 3am I had to ‘kick it on’ again by playing with the temp. We had it on the lowest possible setting and whilst it was ‘warmer’ weather it wasn’t hot outside but the room was. This lead to my wife, my son and me waking up during the night. Eight, the mattress was too soft. Keep falling off the sides of the bed. Lastly, the towel rack in the bathroom was above the toilet. I think you can imagine how this is not sanitary. That’s all. Staff were great and helpful always. Location was good but just the room let us down.

（由 Google 翻译）我们在这家酒店度过了愉快的时光。地理位置优越，前往附近的景点非常方便。接待人员热情友好，在我们入住期间非常乐于助人。虽然我们提交了付费升级申请，但事先没有收到任何确认，但接待员在我们办理入住时及时提供了帮助，我们对此非常感激。总的来说，服务非常出色，为我们提供了一份积极的体验。 （原文） We had a great stay at the hotel. The location was excellent, making it easy to access nearby attractions. The reception staff were friendly, welcoming, and very helpful throughout our visit. Although we had submitted a request for a paid upgrade and didn’t receive any confirmation beforehand, the receptionist was able to assist us promptly upon check-in, which we really appreciated. Overall, the service was excellent and contributed to a positive experience.

（由 Google 翻译）房间有点旧。我们住的是连通房/两居室公寓。第一个房间需要好好打扫一下，而且看得出来已经好几个月没打扫过了。房间踢脚线、电视柜和其他表面都积满了灰尘。我们问前台清洁人员是否可以再来，因为我们家有个小孩，每个角落都想打扫。回来后只打扫了几个地方，于是我们又告诉前台，他们又叫了清洁人员来。然而，我们对清洁程度不满意，尽管我们支付了房费，所以被换到了另一个房间。新房间干净多了，但是主房间的空调坏了，我们感觉太热了，外面有30度！我们也没说什么，因为我们已经搬走了，不想再搬了。 我们预订的优点是所有工作人员都非常友好，很好相处。酒店内的Croft餐厅提供美味的食物，那里的员工也非常棒，非常友好。游泳池很棒，他们为我们的小孩准备了一个小型恒温游泳池。地理位置优越，方便前往购物场所、河边人行桥和植物园。房间虽然有些陈旧，但很宽敞。 然而，考虑到我们支付的价格和房间的清洁程度，我不会再入住了。我之前住过很多Sebel酒店，很遗憾，这些房间都达不到标准。 （原文） Rooms a bit tired. We stayed in an interconnecting room / 2 bedroom apartment. First room needed to be properly cleaned and could tell it hadn’t been properly done in months. Dust all around the skirtings around the room, tv cabinet and surfaces dusty. Asked reception if cleaners could come back as we had a toddler and is in to every nook and cranny. Came back and just did a couple of spots so told reception again and they brought back cleaners again. However we weren’t happy with the level of cleanliness after paying the rate we did so we were moved to a different room. New Room was much cleaner however Air con didn’t work properly in the main room so we were way too hot and was 30deg outside! Didn’t bother saying anything as we had already been moved and didn’t want to move again. Pros of our booking were the staff were all super friendly and lovely to deal with. The Croft restaurant on site has delicious food and the staff there were also amazing and friendly. Pool was great and was fantastic they had a small heated pool for our toddler. Amazing location with great access to shopping, river foot bridges and botanical gardens. Although the rooms are tired, they are spacious. However due to the rate we paid for the rooms we received and the cleanliness I wouldn’t stay again. I’ve stayed at many Sebel’s before and sorry to say the rooms weren’t up to scratch.

（由 Google 翻译）我同意另一位评论者的观点，这家酒店并非五星级……四星级更贴切。 房间陈旧，需要翻新。抵达时房间里有霉味，而且我的床上还有头发（房间倒是挺宽敞的）。 酒店位置确实很便利，但如果你喜欢步行，我觉得不值这个价。 （原文） I agree with another review that this is not a 5 start hotel… 4 would be more accurate. Rooms are dated and need to be upgraded. Rooms smelled of mould upon arrival and my bed had hair on it when I arrived (rooms were spacious). Location is close to everything if you’re a walker I don’t think it was worth the price paid.

（由 Google 翻译）我非常喜欢这次入住体验。工作人员非常友善。我记不清她的名字了，但她周六下午帮我办理入住——她人很好。房间很棒，整个酒店的氛围也非常好。 （原文） Loved my stay here. Friendliest of staff. I can’t remember her name but she checked me in on Saturday afternoon - she was lovely. The room was amazing and overall had a great atmosphere about the place.

（由 Google 翻译）在我看来，这算不上五星级酒店。房间陈旧发霉，家具破旧，地毯又旧又皱。早餐是套餐，只有一杯热饮，其他都要额外收费。供应早餐的餐厅也对外开放。晚上还有施工噪音。就其提供的服务而言，价格太高了。 （原文） Das ist meiner Meinung nach kein 5 Sterne Hotel. Zimmer veraltet und muffig, Möbel abgenutzt, Teppich alt und wirft falten. Das Frühstück ist ein Menu mit nur einem Heissgetränk, alles andere kostet extra. Das Restaurant in dem das Frühstück serviert wird ist öffentlich. Nachts Baustellenlärm. Dafür ist der Preis zu hoch.

（由 Google 翻译）地理位置优越！不过，员工在与客人沟通方面需要一些培训。 首先，尽管我的名字在预订单上，但我丈夫不在场的情况下无法入住，所以我不得不等他来。然后，我们的预订出现了问题，一开始被告知要收取两间房的费用。看来这混乱是酒店的系统造成的，因为我父母在预订时也遇到过类似的情况。我得说，这个问题已经解决了，我很感激。最后，每次我们走进大堂，都会说早上好或晚上好，但前台的人几乎不抬头看我们，更不用说回应了。 房间本身也不太好——地毯上满是污渍，室内装潢和窗帘都有破损，灯光昏暗。此外，我们一行人没有得到足够的毛巾。我们订的是双卧套房，住三个人，但只收到了两条毛巾。在我们要求多送毛巾后，这个问题也得到了解决。 我不想显得太挑剔——总的来说，这次住宿体验还不错。我们住得温暖干燥，还有床可以睡。而且，正如我之前所说，地理位置非常棒。只是希望工作人员能更热情一些，更注重细节。 （原文） The location is excellent! However, the staff could benefit from some training when it comes to working with guests. First despite my name being on the reservation as a guest, I was not permitted to check in without my husband present, so I had to wait for him to arrive. Then, there was a mixup with our reservation and we were initially told we would be charged for two rooms. It seems like the confusion came from the hotel's system, as my parents also had a similar situation with their booking. I will note it was resolved, and I appreciate that. Finally, each time we entered the lobby, we would say good morning or good evening, but the person at the front desk would barely even look up, let alone respond. The room itself was lacking - the carpet was stained, there were tears in upholstery and curtains, and the lights were dim. Additionally, we were not given enough towels for our party. We had a two-bedroom suite with three people, but only received two towels. This was also fixed after we requested more. I don't want to sound like a picky person - overall, the stay was adequate. We were warm and dry and had a bed to sleep in. And the location is, as I already said, wonderful. I just wish the staff would be a little more welcoming and have greater attention to detail.

（由 Google 翻译）我们一进门就受到了热情的欢迎。前台的两位先生都非常友好和乐于助人。 我们住的是一间宽敞干净的单卧室套房。地理位置优越，距离皇后街购物中心只有10米。停车场在Uptown Centre，离酒店不远。停车没有太大不便。而且，由于我们住在顶楼，房间很安静。卧室还配有独立电视。 强烈推荐。“PEE NIGHT”的价格非常实惠。 （原文） We were greeted with a smile as soon as we entered. Both gentlemen on the front desk were very friendly and helpful. We had a 1 bedroom suite which was massive and very clean. The location was great with access to the Queen St mall 10 metres away. Parking was at the Uptown Centre which wasn't far from from the hotel. Not much of an inconvenience. Also the room was quiet as we had the top floor. The bedroom also had its own TV. HIGHLY RECOMMENDED. THE PRICES PEE NIGHT WAS VERY AFFORDABLE.

（由 Google 翻译）在皇家阿尔伯特酒店 (The Royal Albert) 的住宿体验绝对精彩——它宛如隐藏在市中心的一颗明珠！从踏入酒店的那一刻起，我就被酒店永恒的魅力所震撼。酒店内的陈设和装饰优雅精致，将经典的精致与现代的舒适完美融合。 我们的房间简直令人惊艳——宽敞明亮，布置精美，一尘不染。每个细节都无可挑剔，显然，清洁和宾客的舒适是酒店的首要任务。 但真正让我们难忘的是前台小姐。她热情好客，对工作充满热情，让我们有宾至如归的感觉。她的亲切和专业为整个入住体验奠定了基调。如果酒店评选“月度最佳员工”，我一定会全心全意地投她一票！ 强烈推荐这家酒店给所有寻求非凡体验的人。五星好评！ （原文） Absolutely wonderful stay at The Royal Albert – a true hidden gem in the heart of the city! From the moment I stepped through the doors, I was struck by the hotel’s timeless charm. The fixtures and décor throughout are elegant and refined, perfectly blending classic sophistication with modern comfort. Our room was nothing short of stunning – spacious, beautifully appointed, and spotless. Every detail was immaculate, and it was clear that cleanliness and guest comfort are top priorities here. But what truly made our stay unforgettable was the wonderful front desk lady. Warm, welcoming, and genuinely passionate about her work, she made us feel right at home. Her kindness and professionalism set the tone for the entire stay. If the hotel has Employee of the Month, she has my wholehearted vote! Highly recommend this hotel to anyone looking for an exceptional experience. Five glowing stars!

（由 Google 翻译）房间很大，床很舒服，淋浴也不错。 房间里噪音很大，工作人员上来检查，这种情况持续了好几天，却没有任何反馈，似乎没有人关心他们的客人。 房间通风口周围的天花板很脏，浴室天花板上有一个脱落的地方，窗帘几乎无法打开和关闭，我到达时房间里有一股霉味。对于一家地理位置优越的酒店来说，我非常失望。 似乎没有人关心，只是找借口。 我来这里是为了犒劳自己过生日。 我会推荐你们酒店吗？不，我不会急于再来，除非你们开始像对待客人一样对待客人，倾听他们的意见，并在出现问题时与他们沟通。 （原文） Huge room, bed comfortable, shower pretty good Terrible noise in room, staff came up and checked, continued day after day, no feed back what so ever, no one appears to care about there guests. Ceiling grubby around air vents in room, pealing point on ceiling in bathroom, curtains almost impossible to open and close, room smelt mouldy when I arrived, for a hotel with a fantastic location, am very gutted. No one seems to care, just excuses made. I came here to treat myself for my birthday. Will I recommend your hotel no, I will be in no hurry to return unless you start treating your guests like guests and listen to them and communicate when there is issues

（由 Google 翻译）服务体验非常糟糕。入住期间与员工完全没有互动。退房后，我发现我的信用卡被扣款了，原因是我“撕掉了”迷你吧里某个东西的封条，而我根本没用过（甚至都没碰过）。之后我多次要求提供相关证据或退款，但都被无视了。我强烈建议不要再住这家酒店了。 （原文） Very bad experience with service. No interaction with staff during stay. After check out I discovered my credit card had been charged for "breaking the seal" on something in the minibar that I did not use (or even touch). I have since made multiple requests to either provide some evidence for this or to refund my credit card, but have been ignored. I strongly advise against using this hotel.

（由 Google 翻译）酒店的设施、氛围和位置都堪称完美，但当天入住时，他们却给我安排了一间降级的房间，跟我预订的不一样。我说我订错了房间，但他们说除非我同意订那间，否则他们别无选择，所以我勉强同意了。尽管如此，他们还是没有退还差价。我感到很难过，因为我花了一大笔钱，却订到了一间不错的房间。 （原文） ホテルの設備、雰囲気、立地はは申し分なかったのですが、当日チェックイン時に予約と違うダウングレードの部屋となっていたため、部屋が違うと言いましたが、その部屋で妥協しなければ泊まる部屋がないと言われ、泣く泣く承諾しました。にもかかわらず、差額返金もありませんでした。せっかく奮発していい部屋とったのに悲しい気分になりました。

（由 Google 翻译）物超所值。公寓有两间大卧室和两间浴室，公共区域宽敞舒适，而且干净整洁。虽然不是希尔顿酒店，但价格却只有希尔顿酒店的一半！ （原文） Residence imbattibile per prezzo / qualità. Appartamento con due grandi stanze da letto e 2 bagni, spazi comuni ampi e confortevoli, pulito. Non è l'Hilton, ma costa la metà!

房间比较大，河景很美.但是 今天帮我办理入住的女生让我有一点点不开心，我的信用卡因为某种原因decline，我马上换了张卡，但已经很明显从她的表情和语气中充满了轻蔑，我问了下第二天早餐的情况，她满脸不耐烦，我之前是房产销冠，对这种细微的表情和内心活动太了解了。 其他的服务人员态度都很好，七楼和二三楼都很漂亮和舒适。

（由 Google 翻译）非常喜欢我们住的一晚。房间超大，非常宽敞。河景房绝对物超所值。我们在房间里度过了很多放松的时间。我们被安排在了顶楼17层，那里真是太棒了。代客泊车团队非常友好。他的服务堪称10/10，我们的登记入住工作人员也是如此。我忘了他的名字，但允许我们比实际入住时间提前一点办理入住，这真是一个惊喜。 （原文） Loved our one night stay. Huge rooms. So spacious. River view room is so worth it. We spent a lot of time in the room relaxing. We got given top floor level 17 and it was just stunning. Valet team member was so lovely. His service was 10/10 as well as our check in staff member. Forgot his name but allowed us to check in a little earlier than check in time which was a nice surprise.

（由 Google 翻译）为了庆祝生日，我们在这里住了两晚。抵达酒店后，由于我行动不便，我丈夫去停车。停车场入口很难找，我丈夫最后不得不绕着城市转了一圈才找到入口，尽管他找了很久也没找到残疾人停车位。他回来后，我们办理了入住手续，过程很顺利，但酒店没有提供任何信息，只给了一张酒店地图。我们找到了电梯，一位客人向我们解释了电梯的使用方法：需要先刷卡才能选择楼层。房间很大，可以欣赏到美丽的河景。床很舒服，浴室也很大，但是地砖冰冷刺骨，而且淋浴水压很低，这让我们很意外。两天的早餐都包含在房费里，需要点餐。食物还不错，量也足，但达不到五星级酒店的标准。房间里没有酒店信息，我们不知道哪里可以找到客房服务等等。泳池区很棒，但是酒吧/餐饮区没有开放。酒店顶楼的露台视野极佳，那里也有餐饮店和酒吧。如果能多一些遮荫的地方就太好了，还有，请把音乐声调小一些，尤其是在白天。 （原文） Stayed here 2 nights for a birthday. Arrived a hotel entrance and as I have a mobility issue husband went to park. Accessing the car park was difficult to find and husband ended up driving around the city to get to the entrance despite looking he couldn't find a disability car park. When he arrived back we checked in which was easy but no hotel information given a map of the complex. We found the lifts and another guest explained to us how the lift worked needing to swipe card before we could select floor. Room was large and a beautiful view of the river. Bed very comfortable and large bathroom with freezing cold floor tiles and we found low water pressure in the shower which was a surprise. Breakfast was included both days and was via a menu. Food was fine and plentiful but not usual 5 star. No hotel information in room we didn't know where to find room service etc. The pool area was amazing but the bar/food area wasn't open. The deck on the top of the hotel has great views and food oulets and bars. A lot more shade and please turn the loud music down would be great especially during the day.

（由 Google 翻译）我们最近入住了布里斯班星光大酒店 (The Star Grand Brisbane)，总的来说，这是一次非常棒的体验。酒店美极了——全新、奢华，设计精美。我们入住的房间令人惊艳，可以欣赏到绝佳的河景，这让我们的住宿体验提升了不少。 Sokyo 的早餐不错，虽然算不上特别特别。我们点了牛油果吐司和热早餐（炒蛋、薯饼、蘑菇和培根）——每样都做得很精致，只是没有特别令人难忘。 酒店的一大亮点是泳池露台，简直太棒了！可惜的是，这次入住的天气有点冷，没能充分利用这个机会，不过我们已经计划夏天再来好好享受一番了。不过，我们确实使用了桑拿和热水池，它们非常棒，非常适合凉爽的天气。 我给四星而不是五星的唯一原因是一个虽然小但很重要的问题——有人在我们楼层电梯外的花盆里放了两个空罐子，令人失望的是，24 小时后它们还在那里。虽然这不算什么，但确实让人不得不佩服这家奢华酒店对细节和清洁的重视程度。 即便如此，我们仍然非常享受这次住宿，天气暖和的时候一定会再来体验这家美丽的酒店。 （原文） We recently stayed at The Star Grand Brisbane and overall, it was a wonderful experience. The hotel is absolutely gorgeous — brand new, very luxurious, and beautifully designed. We had a stunning room with a fantastic river view that truly elevated our stay. Breakfast at Sokyo was good, though not extraordinary. We tried the avo toast and the hot breakfast (scrambled eggs, hash browns, mushrooms, and bacon) — everything was well prepared, just not particularly memorable. One of the standout features was the pool terrace, which is extraordinary! Unfortunately, the weather was a bit too cold to make the most of it during this visit, but we’re already planning to come back in the summer to fully enjoy it. We did, however, use the sauna and hot pool, which were fantastic and perfect for the cooler weather. The only reason I’m giving 4 stars instead of 5 is due to a small but significant issue — someone had left two empty cans on a planter outside the elevator on our floor, and disappointingly, they were still there more than 24 hours later. It’s something minor, but it does make you wonder about the attention to detail and cleanliness in such a luxury hotel. Even with that said, we truly enjoyed our stay and will definitely be back soon to experience this beautiful hotel in warmer weather.

（由 Google 翻译）这是昆士兰州最好的酒店！如果您想要享受卓越的服务、漂亮的房间、美味的食物和完美的氛围，这家酒店绝对不容错过！他们让我们的住宿体验棒极了——他们提供的服务远远超出了您的预期！我非常喜欢星辰大酒店，强烈推荐！ （原文） This is the best hotel in QLD! If you want amazing service, a beautiful room, and delicious food in a perfect atmosphere, you definitely have to choose this hotel! They made our stay incredible — they do so much more than you’d expect! I absolutely love The Star Grand Hotel and can’t stop recommending it!

（由 Google 翻译）我和丈夫在这里住了两晚，虽然一开始的体验非常愉快，但退房时，我在机场查看邮件时，发现酒店管理层凌晨4点发来一封邮件，声称由于房间内检测到烟雾，客房清洁和维修人员必须到我们房间来清洁，并指责我们在房间内吸烟，因此从我们的卡上额外扣除了350美元的深度清洁费。这完全不准确，因为我们不吸烟，而且房间状况也非常好。我试图打电话给酒店讨论此事，但没有人接听，但我们绝对不会接受这种说法和收费，并将采取进一步行动！ （原文） Stayed for 2 nights with my husband and whilst our experience to begin with was positive and wonderful, upon checkout and checking my emails whilst at the airport i find an email from hotel management sent at 4am claiming that house keeping and maintenance had to attend our room due to smoke being detected in the room and accused us of smoking in the room and thus resulting in an additional $350 deep cleaning fee being charged to our card. This is absolutely not accurate at all, as we are non smokers and our room was in excellent condition. Tried to call the hotel to discuss this and no answer, but we will absolutely not accept this statement and charge and will be taking this further!

（由 Google 翻译）从我们抵达的那一刻起，工作人员就让我们感觉宾至如归。他们立刻帮我们拿行李，入住手续也快捷方便。我们遇到的每个人都热情友好、办事效率高。看得出来，他们真的很用心。这家酒店真的无可挑剔——下次肯定还会选择入住。 （原文） From the minute we got there, the staff made us feel right at home. They grabbed our bags straight away, and checking in was quick and easy. Everyone we spoke to was friendly and on the ball. You can tell they actually care about what they do. Really can’t fault the place — would 100% stay here again.

（由 Google 翻译）这些年来，这里变化很大。用餐区非常漂亮，与游戏区和儿童区（附近也有餐厅）隔开。员工很友善，菜品选择丰富。价格合理，份量足，品质也不错。我们对这次用餐体验非常满意。非常感谢前台工作人员，他们非常热情周到，非常亲切。 （原文） It has changed a lot over the years. The dining area is very pretty and seperate from gaming and the kids area (which also has dining nearby). Lovely staff and wide range of choices. Pricing reasonable for the serve size and quality. Really happy with our experience. Shout out to the front of house staff who were accommodating and really personable.

（由 Google 翻译）如果你行动不便，但又没有轮椅，那这里不太适合你。我们今晚去看了阿纳斯塔西娅的演唱会。我行动不便，无法长时间站立。夹层楼有两个专门为轮椅使用者预留的区域，但对于我们这些需要轮椅的人来说，这里根本没有座位（我问过，但被告知现场没有座位）。话虽如此，这里仍然是一个很棒的演唱会场地。 （原文） Not a good venue if you have mobility issues but not a wheelchair. We went to see the Anastasia concert tonight. I have mobility issues where I cannot stand for any length of time. On the mezzanine there were two areas put aside for wheelchair users but no seating whatsoever for those of us that needed it (I did ask but was told there was no seating available at the venue). That said, a great venue for concerts.

（由 Google 翻译）我来过这家餐厅几次了，每次体验都非常棒。食物总体来说很美味，不过牛排对我来说总是稍微有点过熟。餐厅的装潢温馨舒适，服务员也总是既专业又友好。这里绝对是休闲晚餐和轻松夜晚聚会的好去处。 （原文） I’ve been here a few times now, and each visit has been consistently enjoyable. The food is great overall, though the steak has tended to come out slightly overcooked for my liking. The decor is inviting and welcoming, and the staff are always professional and friendly. It’s definitely a reliable go-to spot for casual dinners and relaxed nights out.

（由 Google 翻译）我在伊顿山酒店 (Eatons Hill Hotel) 的体验棒极了！我们一行八人来这里庆祝生日晚宴。虽然是周二晚上，餐厅人潮拥挤，但这丝毫没有影响到服务、菜品质量、送餐及时性以及我们的整体体验。我的肋排牛排套餐非常棒，烹饪得恰到好处。这家餐厅无可挑剔。这已经是我第二次来这家酒店用餐了，我强烈推荐。 （原文） My experience at Eatons Hill Hotel was great! we visited for a birthday dinner with a group of 8. For a Tuesday night the venue was very busy however that did not affect service, quality of food, timeliness of food delivery or our overall experience. My Rib fillet steak meal was exceptional and cooked perfectly. I could not fault this venue. This was only my second visit to the hotel for a meal and I highly recommend it.

（由 Google 翻译）⭐ 服务出色，赞！⭐ 这句感谢 Kate，她在 2025 年 10 月 25 日下午负责游戏吧。 Kate 为我们付出了超出预期的努力！她不仅提供了卓越的服务，甚至还打电话到我们参加的宴会厅，确保他们备好了我们之前享用的那款饮品，这才是更高级别的客户服务！👏 几个小时后，当我们结束活动回到游戏区时，这位传奇人物 Kate 再次给我们带来了惊喜，为我们饥肠辘辘的胃准备了一份美味的三明治。 Kate，如果你看到了这条信息，我真心希望你能得到应得的认可。你对细节的关注、友善和真诚的关怀，让我们度过了一个难忘的夜晚。 也请她的上司或管理团队确保 Kate 收到这份反馈和她应得的认可。像她这样专业、细心、真诚关怀的员工，对场地来说是一笔宝贵的财富💯🙌 （原文） ⭐ Outstanding Service Shoutout! ⭐ This shoutout goes to Kate, who was working the gaming bar on the afternoon of 25/10/25. Kate absolutely went above and beyond for us! Not only did she deliver exceptional service, but she even called through to the Ballroom event we were attending to make sure they had stocked the exact drink we’d been enjoying earlier now that’s next-level customer care! 👏 A few hours later, when we returned to the gaming area after the event, Kate the legend surprised us again by organisng a delicious sandwich for our starved appetites. Kate, if you see this I truly hope you get the recognition you’ve earned. Your attention to detail, kindness, and genuine care made our night one to remember. And to her supervisors or management team, please make sure Kate receives this feedback and the recognition she deserves. Staff like her are an absolute asset to the venue professional, attentive, and genuinely carin💯🙌

（由 Google 翻译）我们周六预订了60岁生日派对，太棒了！现场音乐、美食和种类繁多的饮品。适合所有年龄段，而且我们得到了很好的照顾。一定会再次预订！ （原文） We had a 60th birthday reservation on a Saturday and it was awesome! Live music, great food and a wide drinks selection. Suited all ages and we were well attended to. Would book again for sure!

（由 Google 翻译）伊顿山酒店很棒。我们住了四晚。酒店位于北部郊区，位置很好，但如果您需要前往布里斯班市中心，可能会有点远。我们只吃了早餐，但食物很美味。酒店还提供安全可靠的停车场，仅限酒店客人使用。唯一有点奇怪的是，在我们入住的第三天，他们打电话到我的手机上询问是否可以处理我们早餐的欠款。我们第二天早上（第四天）就要退房了。真是莫名其妙。我们住过比这贵得多的酒店，从来没遇到过这种情况。如果下次再来布里斯班，我们还会选择入住这家酒店。 （原文） Eatons Hill Hotel was great. We stayed for 4 nights. Great hotel in Northern suburbs however it would be a little distance should you need to actually be in Brisbane CBD. We only had breakfasts but food was great. Also good secure car parking accessible to hotel guests only. The only thing that was a bit strange was on our 3rd day they rang my mobile phone to ask if they could process our monies outstanding for breakfasts. We were checking out the next morning on day 4. Really weird. We have stayed in much more expensive hotels and never had this happen. We would stay again should we be visiting Brisbane.

（由 Google 翻译）我在布里斯班的里吉斯酒店度过了一段美好的时光。酒店地理位置优越，位于市中心，交通便利，方便前往所有生活设施。工作人员热情友好，乐于助人，始终确保我们感到宾至如归，并得到周到的照顾。酒店本身非常现代，内饰时尚，设施齐全，让我们的住宿既舒适又便捷。我的伴侣收到了一瓶免费的香槟，这真是一个惊喜，让我们的住宿体验格外特别。从设施到服务，一切都超出了我们的预期。强烈推荐！ （原文） I had a fantastic stay at Rydges Hotel in Brisbane. The location is unbeatable, right in the heart of the city with easy access to everything you need. The staff were extremely helpful and friendly, always making sure we felt welcome and well looked after. The hotel itself is very modern, with stylish interiors and plenty of great amenities that made our stay both comfortable and convenient. A lovely surprise was when my partner received a complimentary bottle of champagne, which made our stay feel extra special. From the facilities to the service, everything exceeded our expectations. Highly recommended!

（由 Google 翻译）我们在布里斯班里吉斯南岸酒店 (Rydges South Bank Brisbane) 为我妈妈举办了一场惊喜生日派对，从始至终，整个体验都非常棒。 宾客关系经理 Declan 竭尽全力，为我爸妈打造了一场别具一格的住宿体验，从精心准备的气球、贴心的留言，到抵达时房间里准备的美味甜点，无不体现着他的用心。这些贴心的安排让我妈妈的生日之夜更加难忘。 非常感谢 Matt、Ellie 和 Louis 负责当晚派对的筹备工作，感谢他们全程的细心和专业。即使天气不佳，他们也能完美地调整一切，确保活动完美进行。 从一开始，整个团队的沟通和支持都非常出色。我们非常期待这次美好的体验，我们强烈推荐里吉斯南岸酒店，感谢他们卓越的服务、热情的关怀以及对细节的关注。 非常感谢， Dot、Sean、Aransia 和 Tremaine （原文） We had an event at Rydges South Bank Brisbane for my mum’s surprise birthday celebration and the experience was absolutely exceptional from start to finish. Declan, the Guest Relations Manager, went above and beyond to make the stay truly special for my mum and dad from the balloons and thoughtful note to the delicious desserts waiting in the room upon arrival. Those personal touches made my mum’s night all the more memorable. A big thank you also to Matt, Ellie, and Louis who oversaw the party on the night and for their attentiveness and professionalism throughout the evening. Even when the weather didn’t cooperate, they seamlessly adjusted everything and ensured the event ran perfectly. Communication and support from the entire team were outstanding from the very beginning. We couldn’t have asked for a better experience, we highly recommend Rydges South Bank for their exceptional service, warmth, and attention to detail. Many thanks, Dot, Sean, Aransia & Tremaine

（由 Google 翻译）我们想换一家我提前很久就订好的酒店，但布里斯班的酒店需求似乎飙升。我发现瑞吉酒店（Rydges）有特价，而且它就在布里斯班会展中心旁边，我们当时要去那里看演唱会。（如果你没去——真是太可惜了，那场演唱会棒极了。简直就像拉斯维加斯，只不过没有鸡尾酒！哈哈！）我们之前没住过瑞吉酒店，它是五星级酒店，价格有点贵，但是哇，第一印象真好！ 我还有个疑问，为什么在我们结婚纪念日这天，布里斯班的酒店和房源都变得一团糟，价格也高得离谱。没人能给我一个明确的答案……瑞吉酒店给了我答案。 （我确实问过能不能住那里，可惜运气不好……是在前台问的，我看到她说话前咽了口唾沫，就知道肯定不是什么好消息……价格翻了三倍……原因竟然是英格兰对澳大利亚的比赛，然后响起了国歌。） 我们决定回家前吃自助早餐，我同意了，因为我老公很喜欢吃——我不太喜欢，但这绝对是我吃过最棒、最令人愉悦的自助餐之一。下次我会省钱，直接订房的时候就吃早餐。 这附近的餐厅都很忙……千万别指望能订到位置！！ （原文） We wanted to change hotels that I had arranged long in advance, and it seemed Brisbanes demand is skyrocketing. I found that Rydges had a special, AND it was right next door to the Brisbane Convention Center where we were attending a concert. ( if you didn’t go - eat your heart out, it was fabulous. Just like Vegas, but no cocktails! Ha!!) We hadn’t been to Rydges before, 5 star and a little pricey, but WOW, great first impression!! I also had a question about why on our anniversary Brisbane has gone mad both in availability and pricing. No one could give me a straight answer…Rydges did. (I did enquire about staying there, but my luck had run out…this was at the front desk, and when I saw her swallow hard before she spoke? I knew it wasn’t good news…triple the price…and the reason was England vs Australia cue national anthem) We decided to have the breakfast buffet before we went home, and I agreed because my husband really enjoys them- not my thing, but it was one of the nicest most pleasurable buffet experiences. I would save money and book in with my room next time. Restaurants in the area are BUSY.., don’t take reservations for granted!!

（由 Google 翻译）客房服务太棒了。我等了半个小时才找到一个开瓶器（前台没人接电话，所以我亲自下去取）。她太棒了！我的房间没有开瓶器，她帮我拿了一个。 客房服务非常快！我点的食物（披萨）很热，我吃得很开心。 11楼的客房服务和客房服务员快速送餐，值得称赞。 （原文） Housekeeping are amazing. Needed a bottle opener as I had been waiting half an hour ( reception didn’t answer the phone so went down in person) she was brilliant! Got me one as my room didn’t have an opener. Room service was very fast! My food (pizza) was very hot and was happy. Praise the housekeeping on level 11 and room service attendant for quick delivery

（由 Google 翻译）位于布里斯班市中心的南岸雷吉斯酒店 (Rydges South Bank) 体现了奢华的理念。我当时正在参加一个会议，雷吉斯酒店就在旁边。 酒店本身拥有一支优秀的团队和员工队伍，他们能够预见客人的需求，并总是在晚上热情地欢迎我和我的团队回来。 虽然由于行程原因，我没能进行太多的探索，但周边地区的探索体验非常棒，有很多酒吧和餐厅，可以快速到达河流和人工海滩，附近甚至还有一个摩天轮。 我非常享受在这里的住宿，还会再次入住。 （原文） Located in the heart of Brisbane the Rydges South Bank exemplifies the luxury mindset. I was attending a conference which the Rydges is directly next to. The hotel itself had a wonderful team and staff which anticipated the guests needs and was always there to welcome myself and my group back in the evening. While I was unable to do much exploration due to the nature of my trip the exploration around the nearby area was awesome, plenty of bars and restaurants, quick assess to the river and the man made beach there, there was even a Ferris wheel nearby. Highly enjoyed my stay here and will stay again

（由 Google 翻译）周末住在南岸雷吉斯酒店 (Rydges South Bank)，真是太棒了！房间、设施（尤其是桑拿和健身房）以及自助餐都很棒！如果您在波士顿会展中心 (BCEC) 举办活动，这家酒店绝对是您的理想之选，因为酒店还设有楼梯直达。超出了我的预期。如果我再来南岸，一定会再次入住这里。 （原文） Stayed at Rydges South Bank over the weekend and it was absolutely amazing! Loved the rooms, facilities (specifically the sauna & gym) and the buffet!!! Perfect hotel if you have an event at the BCEC, as there is also stair access directly. Exceeded my expectations. Will definitely stay here again if I’m in the South Bank.

（由 Google 翻译）入住体验非常棒！员工非常热情周到，尽心尽力让我的住宿体验愉快。酒店位置优越，健身房和其他设施维护得也很好。温馨提示：泳池早上阳光充足，但下午大部分区域都有树荫遮蔽。 （原文） Had a great experience staying here! The staff were extremely helpful and went above and beyond to make my stay enjoyable. The location is excellent, and the gym and other facilities are well maintained. Hot tip: the pool gets beautiful morning sun, but it’s mostly shaded in the afternoon.

Very good hotel, room 7306, great view, very convenient transportation. The Brisbane River is right in front of you and you can watch the sunrise and sunset. A very satisfying short trip. Highly recommended

还行

太棒了，地点在市中心，到哪里都几乎在1公里内，超级方便。

整体不错，唯一扣分是阳台不是真阳台，是装饰用。

布里斯本市中的一座住宅租住式住宅

就是停车很贵，其他还不错

空间大，有厨房，安静

位置很方便，距离central station很近。设施有些老旧，但房间空间很大。床很舒服，也比较安静。

很好，差不多等于一个四星级酒店，很舒适；就是地理不好，非常难找到入口，我们开车在酒店外绕了近三圈才进去。

距離机場很近的酒店，附近有超市商店，購物便利

内部设施应该翻新了 但是整体还是值得这个价钱

早餐好吃，

普通的

没毛没毛，便宜，房间大，干净

房间安排在了8层 什么风景也看不到 却能清晰的看到对面写字楼里的办公室 网络极差 本房间的Wi-Fi根本连不上 前台服务员让我们连隔壁房间的 最后总算联上了 但是断断续续一点儿也不好使 40层的泳池本来是我超级期待的 但是露天超级冷 而且水是浑的 简直无语 唯一欣慰的是酒店房间装修特别新

这家酒店算是布里斯班cbd最好的建筑了，高楼的风景很好，可以看到布里斯班的全景。但是也有很多问题，例如没有酒店服务，明明是一个酒店，为什么没有人来进行清扫？购买了30刀一晚的停车位，到了停车场根本不知道哪里可以停车，很多都写着reserved字样，非常难找到停车位，停车体验极差。浴室里洗头膏，沐浴露，牙膏都提供，就是不提供牙刷？这是什么操作？看不懂……总体来说只能打三星，不能再多了

非常非常棒的体验，超级喜欢这里

好高

真的很棒

感觉很好的一个酒店

很新

全市最好最高的观市景的地方。但酒店的服务就和澳洲人的人品一样，很一般般

服务员态度很差，到了房间只给了3楼。 去前台商量了半天才勉强臭脸给换了高楼层

酒店环境很好，位置也很棒，柜台服务人员也很好👍

（由 Google 翻译）我们入住的是阿德莱德街美利通套房酒店的7204号双卧室套房，整体体验非常愉快。从我们所在的楼层望出去，景色美不胜收，无论白天还是夜晚，都能欣赏到城市全景。 酒店位置绝佳，出行方便，周边环境也十分宜人。我们尤其喜欢它出色的隔音效果：尽管身处市中心，套房却十分安静舒适。 唯一的不足之处是淋浴间的水垢较多，如果客房服务人员能更细致地清洁一下就更好了。 但除此之外，舒适的环境、优美的景色和优越的地理位置，使这里成为布里斯班住宿的绝佳之选。我们非常乐意再次入住！ （原文） Nous avons séjourné dans la suite 7204 contenants 2 chambres en altitude au Meriton Suites Adelaide Street, et l’expérience a été globalement très agréable. La vue depuis notre étage élevé était absolument magnifique, offrant un panorama superbe sur la ville aussi bien de jour que de nuit. L’emplacement est vraiment idéal pour se déplacer facilement et profiter des environs, et nous avons particulièrement apprécié la bonne insonorisation : malgré la situation en plein cœur de la ville, la suite était calme et reposante. Seul petit bémol, les douches présentaient pas mal de traces de calcaire, ce qui mériterait un peu plus d’attention du service de ménage. Mais en dehors de cela, le confort, la vue et la localisation en font un très bon choix pour un séjour à Brisbane. Nous repartirions volontiers !

（由 Google 翻译）最近在这里住得很愉快。接待我的那位先生非常热情，作为第一次来布里斯班的朋友，他推荐了一些好玩的地方和好吃的餐厅。我好好享受了健身房、游泳池和水疗中心。酒店位置也非常好。性价比超高。下次来布里斯班还会选择这里。强烈推荐！ （原文） Recently had a really great stay here. The gentleman who checked me in was super helpful and recommended some things to do and places to eat being my first time in Brisbane. Made use of the gym, pool and spa. Very well located too. Really great value. Will book again next time in Brisbane. Highly recommend!

（由 Google 翻译）美利通阿德莱德街酒店总是令人惊艳，我们非常喜欢，每次都会预订河景高地套房。房间一尘不染，床铺舒适无比👌，所有设施都品质上乘。从这里可以欣赏到壮丽的河景和城市灯光。步行即可到达众多河畔餐厅、酒吧和植物园。地理位置优越，是城市中的黄金地段。请看下面的照片。 （原文） Always fabulous at the Meriton Adelaide street we love and ask for altitude suite with river view. You know the place will be impeccably clean and the beds very comfortable 👌 the place is fitted out with quality fixtures and fittings. River views and city lights are spectacular from here. Walking distance to many fine riverside restaurants and bars and the botanical Gardens. Quality part of the city for location. See views below.

（由 Google 翻译）我对这次入住体验非常失望。停车场离酒店300米远，价格过高，而且不包含在预订费用里。办理入住时，前台那位男士态度粗鲁，毫无礼貌。 当晚，我看完演唱会回来后，发现我的磁卡打不开门。我不得不在门口等了30分钟，直到里面有人来帮我开门修好。 房间里的咖啡机和空调都坏了。总而言之，这是一次糟糕透顶的体验，服务也很差劲。我不会推荐任何人入住这家酒店。这个价钱，应该选择一家像样的酒店。 （原文） I was very disappointed with my stay. The car park is 300 meters away, it’s overpriced, and not included with the booking. During check-in, the man at the front desk was rude and had very poor manners. Later that night, when I returned from a concert, my magnetic key didn’t work. I had to wait 30 minutes at the door until someone from inside opened it and fixed the key for me. The coffee machine in the room wasn’t working, and neither was the air conditioning. Overall, a terrible experience with very poor service. I would not recommend staying here. You should pay a proper hotel for the price.

好美的地方

（由 Google 翻译）床和枕头都很棒。房间很棒👌去植物园、河边……以及市区都很方便，适合散步。自助早餐很棒，酒吧休息室也很棒。服务很棒。唯一不足的是冬天淋浴水温不稳定，不过如果我知道那里有水疗中心的话，我肯定会带上我的泳衣😊看起来棒极了。 很棒。我们有饮料券。我们一定会再来这里住的。🙏😍 （原文） The bed and pillow was amazing. The room was awesome👌 so handy to the botanical garden s, river . and the city for walking. Wonderful breakfast buffet and bar lounge. Service was amazing. The only letdown was the shower temperature wasn’t consistent for winter ,anyway would’ve brought my togs if I’d known there was a spa there 😊looked amazing . great for . we had vouchers for drinks. We will definitely be staying here again.🙏😍

（由 Google 翻译）酒店在布里斯班地理位置优越。房间宽敞，淋浴水压强劲。 酒店略显陈旧，房间需要翻新。 酒店设有洗衣房，这在澳大利亚旅行时非常实用。 健身房不错，但空调吹出的风很热，而且没有遥控器可以调低温度。 总体来说，入住体验很棒！ （原文） Hotel is a very good location in Brisbane. Spacious room with powerful shower. Hotel is a little out dated and rooms could do with updating. There is a room to wash your laundry which was helpful when traveling around Australia. Gym was good but the air con was pumping out hot air with no remote turn the temperature down. Overall a good stay!

（由 Google 翻译）度过了很棒的几晚。员工很棒。自助早餐美味又丰盛。房间可以看到我非常喜欢的植物园景观。房间较小，但这对我们来说很完美，因为我们大部分时间都在外面，所以很少待在房间里。 （原文） Great couple of nights away. Staff are amazing. Buffet breakfast was delicious and filling. Had a botanical gardens view that I loved. Room was smaller size however that was perfect for us as we didn't stay in the room a lot as we went out most of the day.

（由 Google 翻译）关于我们在这里庆祝结婚25周年纪念日的住宿，我有很多话要说。这家酒店每晚400美元，设施齐全，非常干净，充满魅力和个性，不像那些死气沉沉、毫无生气的超现代酒店。所有员工都非常礼貌热情。抵达时赠送的葡萄酒也让人倍感贴心。床很舒服，水疗中心也很干净，而且毛巾充足。然而，餐厅却令人大失所望。开胃菜，尤其是酸面包和意式烤面包，虽然食材新鲜，但面包却冷冷的，口感很差。主菜点了鸡肉康菲和西冷牛排。鸡肉还可以，但牛排尽管我要求的是五分熟到全熟，而且不要血水，却还是血水汪汪的，看起来像是在求救。薯条又冷又软，更别提那份60美元的牛排配的薯条了，我在麦当劳都吃过更多更好吃的薯条。分量和价格完全不成正比。价格过高，分量少，品质也远低于预期。虽然很不满意，但我还是愿意付钱，值得称赞的是，工作人员拒绝向我收取牛排的费用（我一口都没吃）。餐厅里只有另外三个客人，所以繁忙并不是原因。除此之外，这次入住体验的其他方面都非常棒，所以下次我们还会选择这里。强烈推荐入住这家酒店，但建议你选择外出就餐。感谢所有工作人员。期待下次再来。 （原文） I have quite a bit to say about our 25th anniversary stay here. At $400 a night the hotel is well appointed and very clean with charm, personality and charisma, unlike the ultra modern hotels that are just stagnant and sterile. The staff were all very polite and helpful. The bottle of wine on arrival was also a lovely touch. Comfortable bed and clean spa with plenty of towels to boot. The restaurant on the other hand was a major disappointment. The starters namely the sour dough and the bruchetta were cold and stale although the produce was fresh the bread wasn't desirable. Mains comprised of chicken comfi and sirloin steak. The chicken was ok, but the steak even though I asked for medium to well done with no blood was swimming in it. Looked like it was asking for help. The fries were cold and soggy not to mention the quota for a $60 steak, I have received more of, and better fries from McDonalds.Portion sizes leave a lot to be desired for the cost.Over priced and under sized and not the quality you would expect. Was happy to pay for the meal even though I was not satisfied, but to the staffs credit they refused to charge me for the steak. ( I didn't eat a bite of it either).Busy played no part as only 3 others in restaurant. Besides all that this will not deter us from a longer stay next time as we thoroughly enjoyed every other aspect of our stay. Highly recommend you stay here, but maybe eat out instead. Thank you to all staff involved. See you again soon.

（由 Google 翻译）我们在布里斯班的皇家公园酒店度过了一段美好的时光。这是我们一个月假期的第一站，很庆幸从这里开始。酒店温馨经典的氛围，与其说是一家现代化的连锁酒店，不如说更像是电影里迷人的复古酒店。酒店维护得非常漂亮，从大堂到客房，处处洋溢着宁静优雅的氛围。 酒店地理位置优越——就在爱丽丝街，正对着风景如画的布里斯班植物园，非常适合清晨散步、喝杯咖啡放松身心。步行不远便可抵达一些很棒的餐厅和咖啡馆，让外出就餐变得轻松愉快。 虽然酒店本身并不显得过于现代，但这正是它的魅力所在。一切都干净、舒适，维护得井井有条。在我们入住期间，工作人员都非常友好和专业。 总而言之，这是一次很棒的体验，我们一定会再来的。距离完美的五星仅一步之遥，只是因为它并不像有些人期望的那样华丽或新颖——但如果您欣赏风格、舒适度和地理位置，那么这个地方是无与伦比的。 （原文） We had a lovely stay at Royal on the Park in Brisbane. This was our first stop on a month long holiday and we are thankful that we started off here. The hotel has a warm, classic feel that made it feel more like a charming old-world hotel from a movie than a modern chain. It’s beautifully maintained and has a quiet elegance throughout, from the lobby to the rooms. The location is unbeatable—right on Alice Street, directly across from the stunning Brisbane Botanical Gardens, which is perfect for a morning walk to have a coffee and relax. It’s also just a short walk from some amazing restaurants and cafes, which made dining out super easy and enjoyable. While the hotel doesn’t feel ultra-modern, that’s part of its charm. Everything was clean, comfortable, and well looked after. The staff were friendly and professional throughout our stay. Overall, a great experience and we’d definitely return. Just shy of a perfect five stars, only because it’s not as flashy or new as some might expect—but if you appreciate style, comfort and location, this place is hard to beat.

（由 Google 翻译）我妻子的毕业典礼就在酒店举行，我们带着两个孩子在餐厅吃了晚餐。 Jessica 和团队的服务真是无可挑剔。服务非常出色。他们对细节的关注、专业精神和热情好客都非常棒。食物也非常美味。 （原文） We had dinner at the restaurant with our two small kids after my wife’s graduation which was on site. We couldn’t have asked for better service from Jessica and the team. The service was exceptional. Their attention to detail, professionalism and hospitality was fantastic. The food was also lovely.

我在办理入住时，被一拖再拖。由于我乘坐早班飞机，早上八点钟抵达布里斯班，所以特意提前写邮件和酒店联系，希望可以提前办理入住。酒店及时回复我，会将我的情况备注，但需要看当天的入住情况而定。我十点到达酒店，前台确认没有房间，需要等待，预计12点可以入住。我和家人决定先去吃饭，当我们13点回到酒店时，给我的答复是还需要等待40分钟，当我们最终办理入住时，已经是下午两点钟，两个小孩已经非常疲惫了。酒店前台的工作人员，对于入住时间的告知非常离谱，十点等到12点，又从13点拖到14点，完全是按照酒店规定的入住时间来办理，并未能给客人提供任何帮助。所以我感觉这家酒店在对客人的接待方面存在问题。

酒店各个环节都非常专业，对会员权益十分清楚，升房很合理，对于住客的诉求也能非常及时和贴心的予以回应，同时餐厅的出品非常好，很多特色菜品的口味非常nice！总体上是一次非常愉快的体验，下次来布里斯班应该还会选择入住这里。

（由 Google 翻译）我们和孩子度过了一段美好的时光。酒店游泳时提供冰淇淋，大堂也提供饮用水，这点很棒，不用我们买。酒店在南岸的位置非常完美——我们可以步行到主要景点，而且公交车站就在酒店门口，出行非常方便。我们的房间直接通向泳池，非常方便。虽然有一只蟑螂闯入了房间，但工作人员迅速而专业地处理了此事。我们非常感谢他们的支持。 （原文） We had a wonderful stay with our child. It was nice that the hotel offered ice cream while swimming and provided water in the lobby so we didn’t need to buy any. The location in South Bank was perfect — we could walk to major attractions and the bus stop was right in front, which made getting around very easy. Our room was connected directly to the pool, which was convenient, and although a cockroach entered the room, the staff handled the situation promptly and professionally. We truly appreciated their support.

（由 Google 翻译）很棒的酒店。很棒的餐厅和酒吧。 公园对面有游乐场。房间干净整洁。 因为太冷，我们没有去游泳池，而是去了南岸的公共泻湖泳池，那里比较暖和。 咖啡和饮料都不错。 生日纸杯蛋糕和贺卡很可爱。 位置便利。 设有上下车和装卸区。 厨房开放至晚上9点。 退房时间为11点。 入住结束时，给孩子们赠送毛绒玩具作为纪念，非常贴心。 所有雅高酒店都提供迎宾饮料和积分住宿，很不错。 缺点：我晚上带着两个孩子到达时，他们的停车场已经满了。早上7点之前在街边免费停车，然后3小时要10美元，之后不得不换到会议中心，24小时要35美元，真的很麻烦。步行距离不远，但带着疲惫的孩子很难。 房间没有可打开的窗户。几个小时后就会头疼。房间里真的需要装上可打开的窗户，但现在加装太晚了。 我不确定他们是不是无家可归的人，或者是不是在酒店对面的公园里搭帐篷露营。他们没有打扰任何人，这也不是酒店的错，但他们不喜欢晚上从街边停车场走过。 距离机场20分钟。到龙松考拉保护区16-20分钟，步行10分钟即可到达令人惊叹的街道泻湖泳池、布里斯班之眼、河岸、儿童小火车、尼泊尔宝塔、迷你森林步道、市场、商店和美食街。 （原文） Great hotel. Great restaurant and bar. Playground opposite in the park. Nice clean rooms. Didn’t use the pool as it was quite cold, we used the public lagoon pool at south bank instead which was warmer. Nice coffee and drinks. Cute birthday cupcake and card. Handy location. Drop off and loading zone. Kitchen open until 9pm. Check out 11. Really cute and nice touch to give the kids souvenir soft-toys at the end of the stay. Good All Accor welcome drinks and points stays. Cons: Their carpark was full when I arrived with two kids at night. A real hassle to street park for free until 7am then $10 for 3 hours then had to shift to the convention centre for $35 for 24h. Not far to walk but hard with kids who are tired. The rooms don’t have any opening windows. It gives you a headache after a few hours. Really need to put opening windows in the rooms, but they can’t add that in now, it’s too late. Not sure if they are homeless people or not camped out in the park opposite the hotel with tents. They didn’t bother anyone and not the hotels fault, but didn’t like walking past at night from the street parking. 20min from the airport. 16-20min to lone pine koala sanctuary and a 10min walk to the amazing streets lagoon pool, brisbane eye, river banks, kids train ride, nepalese pagoda, mini forest walk, markets, shops and eat street.

（由 Google 翻译）这绝对是我住过的最棒的诺富特酒店。 首先，为我们办理入住的Thien非常热情周到。我们刚从英国飞过来，旅途劳顿，Thien亲自来到泳池边告诉我们可以提前入住，房间也已经准备好了。我们欣喜若狂，她的服务真是太棒了。 我在大堂喝了杯美味的咖啡，虽然没点餐，但看起来很不错。 房间非常干净宽敞，空调安静舒适，还能欣赏到城市和南岸摩天轮的绝佳景色。 如果我再来布里斯班，一定会毫不犹豫地再次入住这家酒店，满分10分！非常感谢！ （原文） This was by far the nicest Novotel I have ever stayed in. Firstly, Thien who checked us in was wonderful. We’d just arrived from England and were exhausted after our flight, Thien personally came up to the pool area to tell us we could check in early and the room was ready, we were absolutely ecstatic and her service was amazing. I had a tasty coffee in the lobby, I didn’t order any food but could see it looked good. The rooms were very clean and spacious, nice quiet air con and a really special view of the city and the South Bank wheel. I wouldn’t hesitate to stay here again if I’m ever back in Brisbane, 10/10, thank you very much

（由 Google 翻译）这家诺富特酒店的服务一直都很友好。南岸酒店的健身房比我住过的大多数酒店都要大，如果你想锻炼一下，健身房的面积相当不错，你可以做一些负重胸推、负重下拉或低位划船，或者直接在跑步机上跑跑步。健身房还提供毛巾。这家酒店的食物非常棒，厨师的手艺堪称一流，早餐和拿铁咖啡也很棒。不过，这家酒店在这次评价中被扣了一分，因为我的床铺没有整理好，看起来工作人员只是把被套拉回床上，并没有把床单铺平。前台的工作人员热情友好，乐于助人。如果你提前退房但下午才离开，行李寄存服务也很方便。 （原文） Service was always friendly at this Novotel and the gym in the South Bank hotel is larger than most hotels I've stayed at and if you want to get in a workout the gym is a pretty decent size, and you can get some weighted chest presses in and weighted lat pull chest or low rows done, or just jump on the treadmill. The gym is also facilitated with some towels. The food at this hotel is fantastic 5 stars to their chef and their breakfast and lattes were also great. But the hotel lost 1 point in this review because my bed was never made properly, it looked like the staff just pulled the doona cover back over the bed without straightening the sheet in the bed. The team at reception are friendly and helpful and the luggage storage option is also handy too if you're checking out early but not leaving until the afternoon.

（由 Google 翻译）这家酒店很棒，位置优越，靠近南岸的所有活动场所。它就在会议中心对面，如果您要去那里参加活动，那就太完美了。自助早餐很棒，房间超级干净舒适。如果我们再去那边，肯定还会预订这家酒店！ （原文） Great hotel nice and close to all the South Bank activities. Literally across the road from the convention centre, so perfect if you are heading there for an event. Buffet breakfast was great, rooms super clean and comfortable. Will definitely book again if we are up that way!

The hotel facilities were extremely poor. The hairdryer exploded during use, producing a loud burst of fire. Fortunately, I was holding it at a distance, so only my clothes were scorched and no personal injury occurred. However, the hotel’s response afterward was perfunctory and indifferent, showing no concern or sympathy. No compensation was offered, and their attitude was deeply disappointing. The front desk staff remained unusually calm throughout, which suggests this may not have been the first time such an incident occurred. I strongly advise against staying at this hotel. 酒店的设施极其糟糕，吹风机在使用过程中突然发生爆炸，伴随着巨大的火光。所幸当时我举得较远，仅将衣服炸黑，并未造成人身伤害。然而，酒店在事后对此事的处理非常敷衍，既没有任何安抚或关心，也没有提供应有的赔偿，态度十分冷漠，让人非常失望。前台当时表现得异常平静，让人不禁怀疑这类爆炸事件可能并非首次发生。强烈建议大家千万不要选择入住这家酒店。

很好

（由 Google 翻译）住在这里真是惊喜。酒店价格实惠，地理位置优越。入住手续办理得非常快捷方便，这要感谢前台的Alice（她人超级好）。酒店超级干净，床也很舒服，如果你想去赌场，这里地理位置绝佳。我只遇到两个问题：一是停车场，因为停车场进出非常困难，而且入口/出口是共用车道，所以在办理入住/退房的高峰时段很容易发生正面碰撞。二是浴室的淋浴喷头接头处漏水，水向各个方向喷洒。 （原文） I was pleasantly surprised staying here. The hotel is affordable and in a great spot. The check in process was so fast and easy, thanks to Alice at reception (She was super lovely). Super clean, comfy beds and perfect location if you are wanting to go to the Casino. Only 2 issues I had, was the carpark, as it is super hard to get in and out of & the entrance/exit is a shared lane, so it would be easy to have a head on collision at the busy times of check in/check out. The shower head in the bathroom had a leak at the fitting of the head, and sprayed in every direction.

（由 Google 翻译）地理位置优越，前台接待人员的服务也非常棒——每个人都非常友善热情，乐于助人。床很舒服，房间一尘不染（自动窗帘太赞了），餐厅的早餐种类丰富，美味可口。感谢您舒适的入住体验。 （原文） Great location, absolutely fantastic service from everyone we spoke to at reception - all so lovely and helpful. Comfy bed, room was spotless (love the auto curtains), and breakfast in the restaurant had a huge variety and was delicious. Thanks for a comfortable stay.

（由 Google 翻译）服务超棒——非常友好周到。我的房间附近正在施工，所以他们帮我换了房间并升级了房间，真是太好了。房间很大、宽敞、干净。而且步行即可到达布里斯班市中心的大部分区域。强烈推荐！ （原文） Amazing service - very friendly and attentive. There was construction by my room so they moved and upgraded me which was lovely. The room is huge, spacious and clean. And it’s walking distance to most of Brisbane CBD. Highly recommend

（由 Google 翻译）房间棒极了，地理位置优越。步行14分钟即可到达中央车站，酒店外观也很漂亮！24小时前台服务让人省心不少，员工服务也非常好——接待我的是Rebekah，让我立刻感到宾至如归。房间设施齐全——我住过更贵的房间，连USB充电口都没有，而这家酒店有两个，还有很多其他充电口，包括浴室里的剃须插座。床很舒服，浴室一尘不染，提供毛巾、淋浴间里的香皂和可以带走的小块香皂、吹风机，甚至还有体重秤（如果你需要的话）？无可挑剔。泳池很漂亮，让我惊艳不已。这是我住过的最好的酒店之一！ （原文） Fantastic rooms in a prime location. A 14 minute walk from central station and a beautiful hotel front! 24 hour reception takes a lot of stress out of things, and the staff service was wonderful - I was served by Rebekah and felt welcomed immediately. The rooms have everything you need - i’ve paid for more expensive rooms that didn’t have usb charging ports, this one had two and plenty of other charging ports, including shaving ones in the bathroom. Bed was comfortable, bathroom was squeaky clean and came with towels, soaps in the shower and small ones you can take with you, a hairdryer, even scales if that’s your thing? No complaints whatsoever. The pool was beautiful, I was blown away by it. One of the better hotels i’ve visited!

（由 Google 翻译）这是我第一次入住卡普里酒店，相比我住过的其他弗雷泽酒店，这家绝对是最棒的。 价格非常合理，员工热情友好，服务周到，设施一流，包括内部停​​车场（限高2.1米）、健身房、桑拿房、蒸汽浴室、游泳池和餐厅。 我享受了他们周日延迟退房只需20澳元的优惠，真是太划算了，尤其是考虑到可以使用酒店的各项设施！ 我住在布里斯班，但以后卡普里酒店绝对会成为我度假的首选！ （原文） First time staying at Capri and compared to some of the other Fraser’s properties I’ve stayed in, this is by far the nicest. The rate was very reasonable, amazing, friendly and guest oriented staff, fantastic facilities including an onsite car park (2.1m height), gym, sauna, steam room, pool and restaurant. I took advantage of their $20 late Sunday check out, what a bargain especially given access to the facilities! I’m a Brisbane local, but I’ll definitely be adding Capri to my staycations list from now on!

（由 Google 翻译）整栋楼的整体感觉非常陈旧，需要彻底翻修。大堂很漂亮，但我入住美居酒店时，指示牌却非常混乱，实际上只提到了“铂尔曼”，尽管两家酒店共用一个大堂。 我一走出电梯，感觉就像一座80年代的老海滨别墅，关闭得太久了。闻起来潮湿发霉。我住的楼层走廊的踢脚线已经剥落，显然是刚刚快速重新粉刷过。 房间还可以，床很舒服。除了隔壁的楼外，看不到任何风景。我确实注意到走廊和周围的房间传来很大的噪音。 总的来说，如果我预订的是长期度假，我会非常失望。幸运的是，这次预订的是1天的商务旅行，所以还算可以。 （原文） The overall feel of the entire building was very outdated and needing a severe overhaul. The lobby was beautiful, however the signage when I was checking in for the Mercure was very confusing and only really mentioned "Pullman" even though it is a shared lobby for both hotels. As soon as I walked out of the lift, it felt and smelt like an old 80s beach house that had been shut up for too long. It smelt like damp and mould. The skirting around the hallway of my level was flaking off and had clearly just had a quick repaint over it. The room was ok, the bed was comfortable. There was no view at all except of the building next door. I did notice a lot of noise coming from the hallway and surrounding rooms. Overall, if I had booked this as a holiday for an extended amount of time. I would have been extremely disappointed. Luckily, this was booked for a 1 day business trip, so it was fine.

（由 Google 翻译）酒店设施陈旧破败。我们反映房间床腿断了后，工作人员非常热心且迅速地安排了另一间房间，但失去了之前那令人惊艳的景色。浴室垃圾桶里还残留着前一位客人的头发。我们不得不把毛巾塞到淋浴屏上，以免水溅到浴室地板上。酒店的优点是地理位置优越，交通便利，方便前往市区。 （原文） Hotel is quite dated and rundown. The staff were helpful and prompt after reporting the bed in the room had a broken leg and we were allocated another room but lost our wonderful view. The bathroom bin still had lumps of the previous customers hair. We had to put towels against the shower screen so water wouldn’t cover the bathroom floor. The positive is that it’s quite well located with great access to the city.

（由 Google 翻译）最近出差住在这里，体验还算不错。不过，美居酒店要350美元……嗯……尤其是加上每晚55美元的停车费。房间还行，很舒适。淋浴水压不是很好，电梯也很慢。总体来说还不错，但也没什么特别的。 （原文） Stayed here for a recent work trip and it was a relatively good experience. However paying $350 for a mercure... Hmmmm.... Especially when you add on parking at 55 dollars for the night. The rooms were ok and comfortable. Shower water pressure wasn't the best and the lifts can be very slow as well. It wasn't bad but it wasn't anything special either.

（由 Google 翻译）砰砰的噪音让我几乎整晚都没睡着。酒店工作人员安排了维修人员第二天早上来检查空调，但我感觉应该是电梯发出的噪音。房间里没有瓶装水，我觉得在这种级别的酒店里有点不寻常。酒店位置很好，步行就能到任何地方，员工非常友善，房间也很干净。 （原文） Banging noise kept me awake for most of the night. Staff cent a maintenance team to investigate the air-conditioning in the morning, I think it was the lifts though making the noise. No bottled water in room which I thought was unusual in such an establishment. Great location to walk everywhere, staff were very pleasant, rooms very clean.

（由 Google 翻译）我之前住过这家酒店，尽管房间里有一只死蟑螂，但仍然给予了很高的评价。我是雅高金卡会员，预订这家酒店完全是因为希望获得升级。就酒店的实际水平而言，它并不值你们收取的费用，但如果能升级的话，勉强可以接受。这本应是雅高金卡会员的福利之一。然而，我被拒绝升级，并被告知酒店已满，但这与事实不符，因为网上明明显示还有多个房间。这种行为应该向澳大利亚竞争与消费者委员会（ACCC）举报，因为这明显违反了ACCC标准第29条，属于误导和欺骗行为。此外，我还打电话告知你们错误地试图从我的账户中扣除60澳元和90澳元。我要求你们发送一个链接，以便我支付正确的30澳元。当我准备付款时，你们已经从我的账户中扣款，而且链接也已过期。这种行为极其卑鄙。 （原文） Have stayed in the hotel before and rated highly despite having a dead cockroache in my room. I am a Gold member and only booked the hotel on the basis I would get an upgrade. Due to the standard the hotel is not worth what you charge but is bearable with an upgrade. This is one off the so called benefits having GOLD with the Accor membership. I was denied this and advised the hotel was full which was untrue as there were multiple rooms online. This should be reported to the ACCC for misleading and deceptive conduct as its a clear breach of section 29 of ACCC standards. Further I called up to advise you were erroneously trying to take money from my account $60 and $90. I asked for a link to be sent for the correct amount $30. When I went to make the payment you already took the money from my account and the link expired. Highly underhand behaviour.

（由 Google 翻译）我强烈不推荐入住美居酒店。我要求换房，因为第一间房的地毯灰尘实在太多了。换到的第二间房，空调关不掉，维修人员深夜才来修理。第二天，水（但愿如此！）从马桶上方的天花板滴下来，马桶也漏水，弄脏了浴室的地板。我不得不中断正在参加的会议，去了解房间到底出了什么问题。回到房间后，我发现浴室里的东西上都沾满了石膏，就像第三张照片里那样。之后我又被换了一次房，酒店告诉我“升级”到了铂尔曼酒店——这根本不是升级，只是换了房间，因为我显然无法忍受房间屋顶有个洞，电线都垂下来了。运营经理让我把照片发邮件给他，说他会安排退还一部分费用，因为我“升级”了房间。我照做了，但三个星期过去了，我既没有收到回复，也没有收到任何退款。我很失望，我在布里斯班参加会议的大部分时间都花在了处理房间问题和在工作人员之间转接上。 （原文） I do not recommend staying at the Mercure. I asked to move from the first room because the carpet was extremely dusty. The next room I was moved to, the air con wouldn't turn off and late at night maintenance came to fix it. Next day, water (hopefully!) was dripping from the ceiling above the toilet and the toilet was leaking on the bathroom floor. I had to spend time at the conference I was attending finding out what was happening with my room. I returned to my room to look like the third picture with plaster on my items in the bathroom. I was then moved for the third time and was told I was "upgraded" to the Pullman - it wasn't an upgrade but a room change because I clearly could not stay in a room with a hole in the roof with wires hanging through. I was told by the operations manager to email him with the photos and he would organise a small refund, given that I was "upgraded". I did and three weeks later I have not had a response nor received any refund. I am quite disappointed that a significant proportion of my time in Brisbane for a conference was spent dealing with room issues and being referred amongst staff.

（由 Google 翻译）真是太失望了，我对这家酒店非常失望。走廊里到处都是潮湿的气味，房间里也弥漫着霉味。房间非常老旧，亟需翻新，浴室的镜子上全是锈迹，淋浴间也脏兮兮的。墙壁上满是灰尘和污渍，地毯上也满是污点，入住体验非常糟糕。 酒店大堂也很尴尬，是铂尔曼和美居共用的前台，工作人员把我指错了地方，结果我在酒店里和外面的街上转悠了20分钟才办完入住手续，工作人员也没有道歉。服务态度很差。 不推荐这家酒店，尤其是考虑到它的价格。至少地理位置还不错。 （原文） Such a shame, quite disappointed in the hotel. Smells of damp throughout the corridor and room smelt of damp/mould. Very dated old rooms with an upgrade needed, rust all over the mirrors in the bathroom and disgusting shower. Dust and marked walls and stained carpets made for a not particularly pleasent stay. Also awkward lobby with the shared Pullman/Mercure reception, was directed by staff to the incorrect area and ended up roaming the hotel/street outside spending 20 minutes just trying to check in, with no apologies form the staff. Quite unfriendly service. Wouldn't recommend the hotel, particularly based on the price point. Good location at least.

（由 Google 翻译）我最近入住了布里斯班万豪酒店，体验非常棒。酒店地理位置绝佳——就在布里斯班河畔，景色优美，尤其是在夜晚。从入住到退房，工作人员都热情周到，服务非常专业。 房间干净宽敞，舒适，配备了我所需的一切。床很舒适，虽然位于市区，但我很享受这里安静的环境。自助早餐选择丰富，冷热皆宜，而且品质一流。 我还很喜欢维护良好的泳池和健身房设施。总而言之，如果您在布里斯班追求舒适、便捷和奢华的体验，我强烈推荐这家酒店。 （原文） “I recently stayed at the Brisbane Marriott Hotel, and it was a really good experience. The location is perfect—right by the Brisbane River, so the views are beautiful, especially at night. The staff were welcoming and helpful from check-in to check-out, and the service felt very professional. The room was clean, spacious, and comfortable with everything I needed. The bed was cozy, and I liked how quiet it was even though it’s in the city. The breakfast buffet had plenty of options, both hot and cold, and the quality was great. I also enjoyed the pool and gym facilities, which were well maintained. Overall, I’d recommend this hotel if you want comfort, convenience, and a touch of luxury in Brisbane.”

（由 Google 翻译）这家酒店的住宿体验很棒。员工非常友好热情，乐于助人。房间干净整洁。不过有一点需要说明，房间里没有浴帽和消毒袋，只有基本的毛巾和洗发护发素。我们向客房服务员询问后，她说酒店并非所有房间都提供这些用品，需要客人提出要求。……🤔我觉得这应该是基本必需品吧。 （原文） It was a wonderful stay at this hotel. The staff was very friendly and helpful . The room was nice and clean. Just one thing to mention, there were no shower caps or sanitation bag . Just the basic towel and shampoo conditioner. When we requested the room attendant lady she said they don’t put it in all rooms but give it on request. ….🤔I think it’s a basic necessity.

（由 Google 翻译）这家小酒店地理位置优越，位于南岸，去哪儿都很方便。 服务一流，我的房间宽敞得像套房，非常适合办公。 美中不足的是健身房非常老旧，器材很少而且过时；楼下那家餐厅很奇怪，它不属于酒店，但却在那里，所以不像其他万豪旅享家会员酒店那样提供早餐。 除此之外，这里是您在布里斯班的理想下榻之处。 （原文） Lovely little hotel ideally placed on SouthBank to reach anywhere. Service was excellent and my room was as large as a suite and great for working. Only things that let it down are the very old gym which very little and antiquated equipment and the strange restaurant downstairs which is not part of them but is there so doesn't offer breakfast as you would get at other hotels as part of being a Bonvoy member. Apart from that it's a great place to be based in Brisbane.

（由 Google 翻译）如果您正在寻找布里斯班市中心的住宿，这家平庸的商务酒店还算可以。步行即可到达南岸的多个景点。前台服务不错。 我个人觉得可重复使用水瓶每瓶收费7澳元，实在令人反感。更糟糕的是，这些金属水瓶气味难闻，而且酒店要求您走出房间，前往公共补水站（基本上就是一个办公室饮水机——没错，就是那种带5加仑蓝色大水瓶，但没有热水功能的那种——停在电梯口前面）。附注：直到一个月后看到我的信用卡账单，我才知道这是收费的。我猜我错过了细则。希望您读完这篇评论后不会再错过。 脏兮兮的被子被巧妙地藏在干净的白色被套下面。不幸的是，我看到了，但我决定把它们收起来（如果我看不到，就说明它们不存在）。除此之外，床的舒适度和大小都相当不错。房间设计感觉有些过时，但这并不是什么大问题。 我的房间最初没有配备剃须用具和牙具，我怀疑客房服务人员可能是弄错了，但后来他们根据我的要求提供了。淋浴和洗手池配有热水器。马桶座圈上有污渍，这让我对整体的清洁度产生了怀疑。 总的来说，考虑到价格和位置，这是一个不错的住宿选择。但请注意我提到的几点。另外，请从附近的Woolsworth超市购买自己的水壶。 （原文） Mediocre business hotel that does the job if you’re looking for a somewhat central place to stay in Brisbane. Walking distance to a number of attractions in Southbank. Service from the front desk was good. Personally find the charging of reusable water bottles at AUD7 per bottle an abomination. What’s worse is these metal water bottles smell bad and the hotel makes you walk out of your room to a communal water refill station (basically an office water dispenser - yea, the ones with the big blue 5 gallon bottle, without the hot water option - parked in front of the lift area). P/S: I didn’t know it was chargeable until I saw my credit card statement a month later. Guess I missed the fine print. Here’s hoping that after you read this review, you won’t miss it. Stained comforters were cleverly hidden under clean white covers. I unfortunately saw them, but decided to tuck them away (if I can’t see them, they don’t exist). Otherwise, the bed was pretty decent in terms of comfort and size. The room design feels dated, but that’s not a dealbreaker. My room initially didn’t come with a shaving kit or dental kit, I suspect housekeeping may have missed them by mistake, but they did provide upon request. Shower and sink came with heater. The toilet seat had stains which made me question the overall cleanliness. Overall, it’s an okay place to stay for the price and location. Just take note and look out for the points I mentioned. And get your own water bottle(s) from the nearby Woolsworth.

（由 Google 翻译）房间干净宽敞。但就价格而言，房间有点空。没有免费的水、茶、糖、甜味剂和马克杯。没有浴袍。能听到交通噪音，不太适合睡觉。24小时开放的健身房和恒温泳池很棒。微波炉可用，冰箱空间充足，这点很棒。没有免费停车。 （原文） Rooms were clean and big. It was a bit empty for the price you pay ie. No free water, tea, sugar, sweetener, mugs. No bathrobes. Could hear traffic noise so not great for sleeping. 24hr gym and heated pool was great. Microwave available and fridge had plenty of space was amazing. No free parking.

（由 Google 翻译）服务超棒👌🏼 这家酒店的员工真的太棒了，我带着一家人（包括宝宝）提前两个小时到达，入住时间是下午3点。他们不仅让我们当场办理入住，还免费升级到了顶层的河景房。我们提出延迟退房的要求后，他们也同意了。 房间本身现代、干净、简洁。下次来布里斯班，我肯定还会选择这家酒店。 （原文） Best service ever 👌🏼 Cannot speak more highly of the staff in this place, rocked up 2 hours early before 3pm check in with family (including baby) not only did they let us check in then and there but they upgraded us to river view on the top level, they even let us have a late checkout too after asking. Room itself is modern, clean and simplistic. I will not look elsewhere next time I come to visit Brisbane.

（由 Google 翻译）酒店不错，比较普通，娱乐设施不多，但员工非常友善，泳池也很好，一切都很干净，酒店外观也很漂亮。设施方面，酒店的泳池和健身房都不错，但面积很小。我会推荐这家酒店给出差的人，因为它非常方便。 （原文） Nice hotel more standard not much to do but very nice staff and pool everything was clean and the hotel looked good from the outside. In terms of facilitaties the hotel pool and gym were nice but very small. I would recommend this hotel for anyone traveling for work as it is very accommodating.

住宅式酒店分主、副樓，旁边还有一座继续兴建中，以價錢論可能系布里斯班最好嘅住宅式酒店。地点好方便購物，行5分钟到唐人街，外面有間中国城免税店好多健康食品、生活百货及名牌护肤品...我所有手信差不多都在這買，包括10kg青边鲍，每包平均价格比悉尼鱼市场平幾拾元。另外唐人街好多美食，就在中国城附近有一间 南洋美食，味道是我们在澳洲行 最好的南洋及中国特式菜。

位置好

（由 Google 翻译）住宿体验棒极了！我住在熨斗大厦。 工作人员热情周到，彬彬有礼。我们告诉工作人员我们的无线网络有问题，虽然问题最终没有得到解决，但客服人员的服务非常到位。 客房服务也很棒，清洁工甚至帮我把酒杯放进洗碗机，还帮我打开了洗碗机。 房间条件非常好，很新，很干净，配有洗衣机和烘干机。入住体验非常棒。 （原文） Excellent stay! I stayed at the flatiron building. Staff was very welcoming and polite. When we told the staff our wifi has issues, although the issue was not solved at the end, her customer service was very good. Room service is very good, the cleaner even helped me put the wine glasses in the dish washer and turned it on for me. The room was in excellent condition, very new, very clean with washing machine and dryer. Very nice stay.

（由 Google 翻译）我住过这家酒店很多次了，但这次前台接待员让我的体验非常糟糕，彻底毁了我的入住体验。她当着我的面和我伴侣调情，全程无视我，尽管预订是我的名字，也是我付的钱。每次我说话，她都会翻白眼，然后转向我的伴侣。虽然我住过这家酒店很多次，但这次的经历确实让我非常失望。我通常很喜欢这家酒店，但这次之后，我不太确定了。 （原文） I’ve stayed plenty of times, but the receptionist made the experience very shit and ruined it all for me. She flirted with my partner infront of me and ignored me the entire time despite the booking being under MY name and ME paying for it, she would roll her eyes and turn to my partner any time I’d speak, despite all the times staying here she definitely gave a sour taste to the experience, I usually love this hotel, but after that, not so sure anymore.

（由 Google 翻译）从我们抵达的那一刻起，工作人员就热情友好。酒店位于市中心，应有尽有，甚至更多！ 屋顶泳池、水疗中心、烧烤区，以及私人泳池和电影院（取决于您的预订）。我们当时正在庆祝结婚纪念日，巧克力和泡泡酒真是太棒了。我们感觉就像在福蒂丘山谷的中心地带体验了一次迷你纽约之旅！ 唯一需要改进的是浴室的布局——根本没有盥洗台……洗手池太大了！ （原文） The staff were friendly and welcoming from the minute we arrived. The hotel is centrally located and has everything you want - and more! Rooftop pools, spas and bbq areas as well as private pool and cinema (depending on what you book). We were celebrating our anniversary and the chocolates and bubbles were a fabulous touch. We felt like a mini New York stay right in the heart of fortitude valley! Our only small improvement was the layout of the bathroom- no vanity bench top area at all… the sink was so big!

（由 Google 翻译）这是我经历过的最令人震惊、最糟心的一次住宿。我以前在高速公路边上的地区汽车旅馆住过更愉快的时光。 我从嫂子那里接手了这家旅馆，因为她和她丈夫在最后一刻取消了去布里斯班的旅行。而且住宿费不予退还，尽管我到酒店后他们告诉我这笔钱根本没付，我必须预付一些他们说不予退还的费用。我很庆幸他们没有接受这次住宿，因为开车10个小时跑这么远来到这里真是太令人失望了。整个酒店都很糟糕、破旧不堪，显然根​​本没有人维护。泳池里的玻璃雾蒙蒙的，根本看不见外面，大家都以为泳池里积满了污垢和霉菌。空调根本坏了。洗发水和护发素都用完了，吹风机也坏了。台面上到处都是杯印，根本没擦干净。最糟糕的是淋浴只使用了 30 秒就溢水了。他们强迫我们冲洗，然后站在冰冷的环境中等待 5 分钟，之后才重新打开水龙头。工作人员都很友好，但是为我们办理入住手续的女士却很粗鲁、傲慢。对于这本该是一次奢华的体验，我感到非常失望。尤其是考虑到这家酒店的高昂价格。我拍下了这篇评论中提到的所有问题的照片。作为一名在房地产行业工作过、之前在酒店工作过的人，我真的很伤心看到建筑管理层可以让地方变成这样。我认为需要对这家酒店的一些更新维护和管理进行认真的监督。这家曾经看似很棒很豪华的酒店现在真的一落千丈。我不会向任何人推荐这家酒店，尤其是那些正在寻找浪漫周末度假的人。 （原文） This was the most shocking and absolutely appalling stay I have ever had. I’ve had much more pleasant stays at regional motor inns on highways. I took over the stay from my sister in law as she and her partner ended up canceling their trip to Brisbane last minute. And the stay was non refundable, even tho when I got to the hotel they told me it wasn’t even paid and I had to pay upfront for something that they said wasn’t refundable. I am so glad they didn’t have this stay tho as it would have been so disappointing to come so far from a 10 hour drive to this place. The entire hotel is sad and tired and clearly doesn’t get maintained at all. The glass in the pool was so foggy you couldn’t see out, and all thought the pool was build up, grime and mould. The air conditioning didn’t work at all. The shampoo and conditioner was empty, hairdryer broken. The surfaces weren’t wiped over with cup marks across the countertops. The worst of all was that the shower flooded after only 30 seconds of use. Forcing us to rinse then let it drain while standing in the cold for 5 minutes before turning the water on again. The staff were friendly enough but the lady who checked us in was rude and condescending. For what is supposed to be a Luxury experience I am so very disappointed. Especially for the premium price tag that comes with this hotel. I have photos of all of the issues mentioned in this review. As someone who works in real estate and previously in hotels I was honestly sad to see that management on buildings can let places get this far gone. I think there needs to be some serious oversight into some updated maintenance and management of this property. What once used to be a seeming great and luxurious hotel has really fallen off. I would not recommend this to anyone especially if they’re looking for a romantic weekend away.

（由 Google 翻译）前台外面的停车位有点难找，但一旦停好车，进入度假村之后就非常棒了。我们的公寓很大，景色也很美。一切都如我们所愿。 （原文） Parking outside reception is challenging but once the car is parked and you are in the resort it’s great. Our apartment was large with great views. Everything we wanted

在这个价位上来说还可以了

都ok

（由 Google 翻译）我参加了一个小型会议。工作人员非常出色，非常友好、热情、周到。会议室很漂亮，食物也很棒。我很少住酒店，但我觉得房间设施非常干净，非常适合住两晚。酒店位置很棒：坐了一整天后，可以沿着河边散散步。 （原文） I was there as part of a small conference. The staff were exceptional. Very friendly, warm and attentive. The conference room was lovely and the food was excellent. I don't stay in hotels much and I thought the room facilities very clean and perfect for a two night stay. The location was great: after sitting all day is was close enough for a decent walk along the river.

（由 Google 翻译）房间简洁却现代，干净整洁，应有尽有——电视、冰箱、床头柜，甚至还有一张带吧台凳的小长凳。就价格而言，性价比超高。地理位置优越，一楼就有一家咖啡馆，真是锦上添花。早餐美味，咖啡也恰到好处。工作人员热情友好，让入住体验更加完美。总而言之，我们对这个价格的体验无可挑剔。 （原文） The room was simple but modern, clean, and had everything you could need - TV, fridge, bedside tables, and even a little bench with a bar stool. For the price, it was excellent value. The location was great, and having a coffee shop right on the ground level was such a bonus, breakfast was good and the coffee was spot on. Staff were friendly and welcoming, which made the stay even better. Overall, we couldn’t fault the place for what we paid.

（由 Google 翻译）抵达后，我首先注意到的是房间布置的现代时尚，我需要前台那位可爱的Ebony，她非常乐于助人，非常友好，让一切都变得非常简单，解释得也非常清楚，所以她给五星好评。很棒的酒店，氛围很棒，我一定会再次入住。干净现代，非常安静。 （原文） When I arrived I first noticed how modern an stylish the set out was I need the lovely Ebony at reception an she was extremely helpful very friendly an she made everything extremely easy an explained everything very well so five stars for her. Cool hotel great vibes il definitely stay here again. Clean modern an very quiett

（由 Google 翻译）绝对不值700美元——别选这家酒店 我们的体验从一开始就令人无法接受。第一个房间，枕头上竟然有可疑的白色污渍——既不卫生又令人反感。然后我去刷牙，发现水槽完全堵塞了。一位工作人员建议用强力清洁剂来清理，但我有哮喘，所以我告诉她不值得冒这个险，并要求换房。 两晚700美元，这家酒店根本达不到四星级的标准。一位前台工作人员不专业，态度冷淡——根本没有接受过客户服务培训。一位西班牙工作人员尽力提供帮助，但显然这些问题超出了她的职责范围。 我们每天每人40美元的早餐——不值得。早餐只能选择一种，而且由于厨房不在酒店，所以食物都是凉的。就连酒吧工作人员看起来也筋疲力尽，工资也低得可怜。 客房服务人员打扫完后把用过的日用品留在床里，甚至连脏杯子都没收走。 我很少留下评论，但我不想让其他人在这个地方浪费钱。在这种经济形势下，收费这么高，服务却这么差，真是丢人。这附近有很多更好的酒店——省点钱吧。 （原文） Absolutely not worth $700 – avoid this hotel Our experience was unacceptable from the start. In the first room, there were questionable white stains on the pillow — unhygienic and off-putting. Then I went to brush my teeth and found the sink completely clogged. A staff member offered to use a strong product to fix it, but I have asthma, so I told her it wasn’t worth the risk and asked to change rooms. For $700 over two nights, this hotel is nowhere near four-star quality. One front desk staff member was unprofessional and dismissive — not trained in customer service at all. A Spanish staff member tried her best to help, but it was clear the issues were beyond her role. We paid $40 per person, per day for breakfast — not worth it. You can only choose one item, and the food comes cold because the kitchen is offsite. Even bar staff seemed exhausted and underpaid. Housekeeping left used day products inside the bed after cleaning, and didn’t even take away dirty glasses. I rarely leave reviews, but I don’t want anyone else wasting money on this place. In this economy, charging that much for such poor service is disgraceful. There are far better hotels in the area — save your money

（由 Google 翻译）真是个小宝贝。早餐和午餐都很棒的小咖啡馆。我们住的房间有点小，但非常干净舒适，配备了我们所需的一切。工作人员非常棒，非常乐于助人。我们还会再来这里住的。感谢您让我们度过了美好的时光。 （原文） What a little gem. Fantastic little Cafe for breakfast and lunch. Room we stayed in was a little small, but extremely clean and comfortable and had everything we needed. Staff were amazing and very helpful. We would stay here again. Thank you for an awesome stay.

（由 Google 翻译）这家酒店地理位置超棒，就在中央火车站对面，楼下就是一家虽小但设施齐全的超市。房间给人一种干净整洁、奢华的感觉，床也超级舒服。唯一的缺点是淋浴。这是我在澳大利亚旅行中遇到的最差的淋浴，我至今都想不通，怎么才能好好洗个澡（保持头发干燥），又不把周围弄得湿漉漉的。 （原文） This hotel has a super location, being right across the road from the Central train station and just down from a small but perfectly adequate supermarket. The rooms have a crisp, clean and luxury feel to them, and the bed was wonderfully comfortable. The only negative was the shower. It was the worst I've encountered in my Australian travels and I still can't figure out how one would have a decent wash (keeping your hair dry) without drenching the entire surrounds.

（由 Google 翻译）地理位置优越，房间也不错。不过是通过爱彼迎预订的。由于我是爱彼迎住客，酒店在入住前3小时拒绝寄存行李。前台工作人员（3人）粗鲁无礼，态度冷淡。绝对不会再来了。 （原文） Excellent location and room was fine. Booked through Air BnB however. Hotel refused to store bags for 3 hours before check in as I was an Air BnB guest. Front desk staff (3 of them) rude and dismissive. Definitely won't be back.

（由 Google 翻译）饭店地理位置很棒!距离中央车站约2分钟(过马路就到)，而且出门左转就有一点worldworth metro买东西很方便~ 小缺点是进饭店时要先把行李搬上台阶，行李重的时候会比较吃力 （原文） 飯店地理位置很棒!距離中央車站約2分鐘(過馬路就到)，而且出門左轉就有一點worldworth metro買東西很方便~ 小缺點是進飯店時要先把行李搬上台階，行李重的時候會比較吃力

（由 Google 翻译）房间很舒适，但我不喜欢一大早就被工人拆掉房间外走廊天花板的噪音吵醒。 管理层表示，客人不希望被安排在房间外进行重大施工的房间。至少，他们应该等到上午10点左右。 （原文） Room was comfortable, but did not appreciate being woken to tradies pulling down the hallway ceiling outside my room first thing in the morning. Management, guests expect they are not assigned rooms where major works will occur outside their room. As a minimum, they should have waited till mid morning.

（由 Google 翻译）地理位置太重要了。 入口处有楼梯，所以搬行李箱很麻烦。 房间……很宽敞，但不知怎么的有点闷。 很暗……而且……没有风景？ 厨房几乎没法用。 只有微波炉和咖啡壶，锅碗瓢盆又旧又小，用起来很不方便。 没有洗碗机很不方便。 浴室没有淋浴隔断，所以水会溅到外面。 （原文） 위치가 다 했어요. 입구에 계단이라 여행가방을 힘들게 들고 가야해요. 룸이…넓긴한데 뭔가 좀 답답했어요. 어둡고…전망이 없어서? 주방은 거의 사용이 불가능했어요. 전자렌지나 커피포트정도만 가능하고 냄비나 후라이팬은 오래되고 작아서 사용하기 힘들어요. 식기세척기 없어서 불편해요. 화장실엔 샤워할때 가림막이 없어서 물이 밖으로 다 튀어요.

（由 Google 翻译）客户服务非常棒，特别是前台那位年轻男士和另一位先生。由于我行动不便，他们尽心尽力地帮助我，没有丝毫懈怠。 （原文） Fantastic customer service. Especially from the young man and the other gentleman in reception. Nothing was too much trouble for them as my mobility was limited.

（由 Google 翻译）房间干净宽敞，地理位置优越！就在中央车站前，步行3分钟即可到达市政厅或皇后街购物中心。我们住得很愉快。 （原文） Clean, spacious rooms and great location! It’s right in front of central station and a 3 minutes walk to City Hall or Queen Street Mall. We had a pleasant stay.

（由 Google 翻译）住在一家小型精品酒店真是太开心了，尤其是在市中心边缘这样一家交通便利的酒店。 虽然只是短暂的停留，却获得了升级，这总是令人欣慰的。前台的姑娘们非常热情友好，当我需要帮助操作电视时，她们很快就帮我解决了问题，而且事实证明，问题出在我身上，而不是我操作遥控器。 我很喜欢房间里有一台意式浓缩咖啡机。如果能提供几块优质的酥饼或饼干，以及一顶浴帽就更好了。除此之外，一切都很完美。 （原文） It's a pleasure to stay in a small boutique hotel especially one that's so conveniently located on the edge of the city. Only a short stay and scored an upgrade which is always lovely to have. The girls on reception were lovely and when I needed some assistance with the operation of the TV, it was quickly attended to, and turned out it wasn't me having difficulty with the remote. I love there is an espresso coffee machine in the room. It would have been lovely to have a couple of quality shortbread or cookies and a shower cap provided. Other than that it was perfect

（由 Google 翻译）哇，这家住宿真棒！前台小姐姐非常热情友好。房间和浴室宽敞干净。床很舒服，遮光窗帘也起到了很好的作用。阳台上的双层玻璃门可以有效隔绝街道噪音，真是太棒了。感谢你们让我们度过了一个完美的周末，我们还会再来的。 （原文） WOW this accommodation does not disappoint. The girl at reception was so lovely and welcoming. The room and bathroom was spacious and clean. Bed was comfortable and blackout curtains did the trick. Love the double glass doors onto the balcony to reduce noise from the street. Thank you for making our weekend perfect we will return.

（由 Google 翻译）它号称五星级，但绝对不是——我的房间里居然有微波炉，这很奇怪，但没有任何干洗或洗衣设施。 酒吧/咖啡厅的那位服务员真是太棒了——简直是个传奇——但酒店的其他部分就有点差强人意了。 我觉得“还行吧”。 （原文） It claims to be 5 star but it’s definitely not - my room had a microwave which was weird, but it didn’t have any facilities for me to get dry cleaning or laundry done. The guy who works the bar/cafe is amazing - what a legend - but the rest of the hotel is a bit lack lustre. I’d say “it was OK”..

（由 Google 翻译）在这里度过了美好的一晚！房间很棒，接待员非常乐于助人。唯一不足的是淋浴间的清洁程度没有达到五星级标准，但除此之外，其他一切都很棒。价格合理，档次很高。 （原文） Excellent night spent at this location! Awesome room, receptionist was so very helpful. Only thing I can dig at was the shower wasn't cleaned to 5 stars but otherwise, everything else was great. Very high class for a decent price.

（由 Google 翻译）这家酒店真是个难得的发现。 从前台到客房服务再到餐厅，客户服务都非常出色——特别要感谢负责早餐的克莱尔，她即使在繁忙的时候也始终保持着友好、专业和高效的服务。 这家酒店物超所值，干净舒适，地理位置优越。强烈推荐。 （原文） This hotel is a gem of a find. Outstanding customer service from reception, to housekeeping, to the restaurant - a special mention to Clare who worked the breakfast shift who was consistently friendly, professional, and efficient even when busy. This hotel is excellent value for money, clean, comfy, in a great location. Highly recommend.

（由 Google 翻译）这家酒店或许是橄榄球联盟旗下的，说实话，他们应该专注于橄榄球，而不是酒店业。 地理位置是唯一的亮点：就在帕丁顿，步行约30分钟即可到达市中心，周围遍布着很棒的酒吧和餐厅。但其他方面都令人大失所望。 房间看起来几十年都没怎么维护过。我走进房间时，到处都是灰尘。清洁团队很快就来了，尽力修复，但他们承认人手严重不足。很难责怪他们；问题显然出在管理上。 橱柜坏了。玻璃杯抽屉脏兮兮的。窗帘破损且污渍斑斑。淋浴间里积满了厚厚的水垢。与其说是酒店，不如说更像是一个无人照管的学生宿舍。 讽刺的是：大堂看起来现代又得体，但一旦你走进房间，现实就让你措手不及。 无论是谁经营这家酒店，他似乎都更注重外观，而不是提供基本设施，比如干净、实用的房间。 （原文） The hotel might be owned by the Rugby League and honestly, they should probably focus on rugby, not hospitality. The location is the only real plus: right in Paddington, about a 30-minute walk to the city center, surrounded by great bars and restaurants. But everything else was a big letdown. The room looked like it hadn’t seen real maintenance in decades. Dust everywhere when I walked in. The cleaning team came quickly and really tried to fix it, but they admitted they were severely understaffed. It’s hard to blame them; the problem is clearly management. Broken cupboard. Filthy drawer with the glasses. Torn and stained curtains. Thick limescale in the shower. It felt more like a neglected student dorm than a hotel. And that’s the irony: the lobby actually looks modern and decent, but once you get to your room, the reality hits hard. Whoever runs this place seems more focused on appearances than on delivering the basics, like a clean and functional room.

（由 Google 翻译）房间空调温度设置被锁住了，而且调到了制热模式，温度23度。 阳台门锁着，没有钥匙。 有一天没有热水。 餐厅经理很古怪，在我点咖啡之前就挂断了我的电话，理由是“他不接电话”。 餐厅里的咖啡是温的。 这附近的氛围有点沉闷。 回家后我会把这家酒店列入公司差旅系统的黑名单。 房间本身还可以，就是有点旧，床垫也旧了。 （原文） Air-conditioning in room is locked on temperature and set to heat and 23. Door to balcony is locked and without key. Had 1 day without hot water. Weirdo restaurant manager made me hang up my call before letting me order a coffee as "he doesn't do phones". Coffee in restaurant was luke warm. The vibe in the area is a little dead. When I get home I will blacklist this in our corporate trave system. Room itself was ok, a little tired, mattress was old.