The 38 best pet-friendly places and activities in Los Cristianos

Great place to stay, reception 24h, nice staff, pool, tennis and they have their own restaurant at the pool. Perfect for a quiet relaxing stay. A long walk from the beach but lots of bars pubs restaurant around the are. 24h shop 3 min walk away. Would highly recommend 👌

nice complex with apartments for rent, a big advantage is the heated swimming pool, the bar right by the pool is a nice plus, sunbeds cost €2 per day, our room was worse than in the photos, the distance is not a problem if you have a car, there are plenty of parking spaces nearby

Okay, this place is massive. It looks like a hotel and has most of the facilities of a hotel, but it isn't. What it is, is a block of studio flats that are privately owned and are either lived in or let out at holiday lets to tourists. What this means is that it's hard to review as you can find a place that's incredible or you can find a dump. Also, because the facilities are not connected to the accommodation (holiday lets) you have to pay for everything, from sun loungers to luggage scales. The WiFi is 18 Euros for a week and it's terrible. Luckily, our apartment had its own WiFi that we could use in the flat but by the pool or the restaurant you needed the paid hotel one. The location is good if you like somewhere quiet but it's a long walk into the centre and coming back is uphill, but it's only 5 Euros back in a taxi. Also the pool is small given the size of the place and it is open to the public so don't expect much room. Bear in mind that lots of locals live here so 7am to 8am it's very noisy with people screaming at their kids and generally people going to work with only one volume: loud AF. We were lucky that our apartment was clean and modern but it's a gamble if you don't do your research.

Clean, quiet, but within walking distance of the action. The hotel has a brilliant pool, and excellent resturant & bar. The rooms are basic; geared toward self catering, with very helpful and friendly staff. Recommended.

Fine room. Pretty expensive 260€ for 2 nights and a 30 min walk from the boulvard down at the beach. Kind people and a clean room

If you can manage the walk up the hill. This is a great little hotel . Very affordable. Heated pool.

Nice resort, pool was very good. The staff was friendly.

Beautiful place. Art shows every now and then are held . Always has something to offer

Art Exhibition on display, currently. Open 7 days a week. Tourist Office on site, is open 5 days a week. Public toilets. Security 7 days a week. Is wheelchair accessible.

Lots going on, information and sometimes exhibitions

Lovely town. Great restaurants and cafes serving good food at reasonable prices. Sandy beach for children and adults alike. Some great shops and also the tourist shops too.

Really useful venue. Lots of free concerts and exhibitions. Good clean toilets as well. Houses the Tourist information as well lovely girl that runs it.

We celebrate our daughter 11 b'day in Chafiras and be verry happy !! The staff realy cared about everything and made a unforgettable b'day for our Girl !!!!! A mines point; a bit English-language in a holiday island could be better for Mc Donald, but for that day 10/10 🏅🏅🏅😁

The carnival was a great experience

Great location for the beaches & near plenty of restaurants & entertainment. The hotel is basic but adequate, could do with a facelift here and there. Staff friendly especially Lottie from the animation team. Basic apartments don’t have air con but can hire fan for €20 which you get back. €3 a day for safe. Pools open at 10.30 sun beds chained till then so you don’t need to get up stupid o’clock to reserve sun beds. Food is nice for a basic hotel.decent alcohol. We didn’t have any problems with cockroaches. Apartment was dated but clean & got cleaned again on 3rd day. Reception was pleasant and helpful. Would return

Very quaint little place, staff very friendly & accommodating. Food & drinks were fabulous. My only complaint was our bins were loaded with other people’s rubbish when we checked in. Arrived Monday & left Friday & no house keeping whatsoever, only when I mentioned about the bins. Other than that it was lovely! Very close to town & beach.

Subject: Complaint About Check-Out Experience Dear [Checkin Atlantida Bungalows] Team, I would like to share my disappointment regarding our recent stay at your hotel. Our flight was scheduled for 23:00 at night, so we kindly asked the reception if we could stay in our room until 18:00 or 19:00 and pay any extra charges required for a late check-out. Unfortunately, several members of the reception staff insisted that we had to leave the room at 12:00 noon, and they were not willing to offer us any solution or paid option for extending our stay. In the end, we were only provided with a room for a short time just to take a shower, which did not really help us enjoy our last day or relax before our late flight. This situation made our last day very stressful and uncomfortable, which was not what we expected from a hotel of your standard. I hope you take this feedback seriously and consider offering more flexible late check-out options for guests in the future, especially when they are willing to pay for it.

We stayed for five nights. The hotel staff are lovely and friendly, Valentina on reception was particularly helpful. The cleaning staff are always busy and don’t stop all day. The hotel is a bit worn itself and could do with a bit of tlc but you do get what you pay for. It’s great for a cheap little get away. I agree with a lot of the other reviews in respect of the food. I am a vegetarian and struggled a bit, even the salad had fish in it. I was fine at brekkie with eggs toast cereal etc but at lunch and dinner I did struggle for options. There was very little choice and it’s a bit repetitive, if we went back I’d go self catering as there are lots of options eating out close by. The location is great and lots of bars and restaurants in walking distance. Definitely go for the premium apartment as the others don’t have aircon

Stayed for 10 nights, the location is amazing as we like the front. The rooms are ok for what you need (to get your head down). Cleaners aren’t much of cleaners, just tidy uppers. The food is on constant repeat and gets boring very quickly and there isn’t much taste to the food. We wouldn’t go all inclusive again but we would stay again because of location.

We stayed for a week with the all inclusive option. The hotel is a couple of minutes walk from bars restaurants shops and the beach so very well located. The standard room was lovely and clean upon checkin. Only taking a star away as the food was very dissapointing and the pools are a lot smaller than the photos let you believe. The staff is very hardworking and very nice considering they always seem short of staff and having to deal with very rude guests all day long. I've seen reviews complaining about cockroaches, we had our windows constantly opened during our stay and only found one of the wall on the last day, people don't seem to realise cockroaches are mainly attracted by humidity so it is perfectly normal given the Weather/Multiple pools & the fact that the floor across the whole hotel is cleaned daily. We thought the whole place was very clean. Overall had a very nice much needed holiday!

Wouldn’t even bother coming here . You get told your room will be cleaned twice a week and you get nothing . Had to ask for new towels and if you bring up your room being cleaned the staff are rude to you . It’s not bad until you start asking for something. AVOID THIS HOTEL!

The rooms are simple, but i didn’t mind. Loved the pool and the service was great. Loved the location. Close to the bus station , pasarela centre and lots of nice bars and restaurants. Its only a 10 minute walk to the beach. I would stay there again. The kids really loved this place.

Stayed here from 21st July till 4th Aug and was given a top floor apartment. Now this was our 3rd visit so knew what to expect but..... I didn't expect no ceiling fans as had them previously and didn't expect cochroaches daily either. Top floor was not for the faint hearted 44 stairs up with no lifts so 4 large suitcases to lug up. The front door has seen better days with the top layer peeling away, kitchen very dated, random old washing machine in the middle of the 2nd balcony not usable not connected to anything. Cleaners were fab usual but apartment smelt like fly spray when they had been. We only slept here so wasn't too bothered, just luck of apartments. Mostly went out in the morning and got sunbeds in the afternoon but to do a full day and gets sunbeds you needed to be at the pool at 7am latest, even towels were put on parasols the night before. Nobody cared if sunbeds not occupied with towels on despite signs and is worst I've seen at this hotel. We have booked again for next year but before we went on this holiday and may look into changing as it has gone down hill over the years. Baggage storage was not very secure, had to get key from reception but went down there and door was open. Receptions response was a shugg of shoulders they didn't care 😒

Arrived on 28th of August. Thoroughly enjoyed our stay. The staff were very kind and helpful. Rooms and balcony were lovely and spacious although bathroom was a bit dated The towels were changed frequently and rooms were cleaned every day except Thursdays. The meals in the bar restaurant was excellent. There were 3 lovely pool areas. The Life guard was very pleasant to talk to. Only a 15 minute walk to the sea front. Also plenty of bars and cafes with entertainment They also have a market which is held on Tuesdays and Sundays. The only complaint we had was that our apartment was up two flights of stairs and unfortunately there was no lift and carrying up two heavy cases was not pleasant There was no air conditioning in the rooms but you could hire a fan which made things more bearable We paid 26 euros for WiFi which only worked at the pool area. We will certainly be back and hopefully be able to get an apartment on the ground floor 😊

Lovely duplex room, but no lift so does prove a chore to get cases up stairs. No air con but fan in room and another requested at reception for €10 deposit. On street parking available. Lounge chairs by the pool locked until about 9am, however there are people waiting at least an hour before that... Towels changed every second day and no service the day before you check out it seems.

The hotel was okay overall, but there were quite a few downsides that made the stay less enjoyable. Many basic amenities came with extra charges, WiFi, air conditioning, and even using the safe were not included, which was disappointing. There was also an ant problem in the room, which wasn’t ideal. Personally, my experience was fine, but it would have been much nicer to have been placed closer to my friends, as we were all on this holiday together.

Totally enjoyed this place staff very helpful, we had a robbery in our apartment and staff couldn't do enough and I have to say they offered to move us but we declined, they did all they could, just to inform people if you stay in ground floor please make sure doors are locked at night as it was around 4am they did it,no hard feelings we still enjoyed stay would recommend 😀

Food excellent and nicely presented. Staff friendly and helpful. Prices very reasonable. Would recommend.

Amazing apartments and complex with swimming pool. Pictures here show before renovations, but at the current time it is lovely modern apartment.

The room we had was too hot, and the fan they give sounds like a plane taking off.

(Translated by Google) 5B Jardines Canarios sul Mar Smart Tv y Fibra MUST avoid if you book in the block. Communication is complicated, the cleaning team was still cleaning when we moved in, even gave them a tip and then we got a dirty, completely destroyed apartment. The entrance door can be opened without a key in 10 seconds, very safe. The elevator gives you the feeling of falling. The stairwell constantly smells of food. The accommodation itself is in a pitiful condition. Cabinets are defective so you can almost hold the doors in your hand. Drawers in the bathroom fall out and are completely loose on your foot. It took 30 minutes to open the bedroom closet to get the towels. Everything is bruised and torn down, walls are completely scratched and dirty. All the dishes are old and dirty so you'd rather buy paper plates and cups. Cupboards are dirty inside and expired food from previous tenants is in the cupboards. No washing up utensils available. Hot water takes forever and when it does you have to dance between the drops to find them. Beds with dirty laundry on them and we won't even talk about it underneath... We left after 2 days despite booking for a week, but unfortunately it didn't leave beforehand due to a lack of replacement. Communication and consent from the landlord agency is pretty much zero. They also require a 150 DEPOSIT, which you almost have to beg for to be refunded. If you can, you should avoid this accommodation, there are much better ones nearby (Original) 5B Jardines Canarios sul Mar Smart Tv y Fibra BLOSS meiden wenn ihr in dem Block bucht. Kommunikation ist kompliziert, Putz-Team war noch bei Bezug am putzen, gaben den sogar Trinkgeld und haben dann ein dreckiges, vollkommen zerstörtes Appartement bekommen. Die Eingangstür kannst ohne Schlüssel in 10 Sekunden öffnen, sehr sicher. Der Fahrstuhl gibt einem das Gefühl des Absturzes. Im Treppenhaus stinkt es permanent nach Essen. Die Unterkunft selber ist im erbärmlichen Zustand. Schränke defekt, das man Türen fast in der Hand hat. Im Badezimmer fallen Schubladen raus und einem auf den Fuss da vollkommen lose. 30 Min gebraucht den Schlafzimmer Schrank zu öffnen um an die Handtücher zu kommen. Alles hat Blessuren und ist abgerissen, Wände vollkommen zerkratzt und dreckig. Das gesamte Geschirr ist alt , dreckig das man sich lieber Pappteller und Becher kauf. Schränke innen dreckig und abgelaufene Lebensmittel von Vormietern stehen in den Schränken. Keine Abwasch Utensilien vorhanden. Warmwasser braucht ewig und wenn dann muss man zwischen den Tropfen tanzen um sie zu finden. Betten dreckige Wäsche drauf und da drunter erzählen wir erst gar nicht... Wir sind nach 2 Tagen gegangen trotz einer Woche Buchung, ging leider nicht vorher mangels Ersatz leider. Kommunikation und Einverständnis der Vermieter-Vermittlung ist ziemlich gleich null. dafür verlangen die auch noch 150,- KAUTION die man fast noch erbetteln muss das diese erstattet werden. Wer kann sollte diese Unterkunft meiden, es hat viel viel bessere in der Nähe

(Translated by Google) Apartment a little dated with moving floor, TV didn't work and they didn't do anything when asked, WiFi requested, after insistence sent a QR code, kitchen oven not working, we had to repair the shower hose because it was cut. Dogs barking all the time. We do not recommend . (Original) Appartamento un po' datato con pavimento che si muoveva, la tv non funzionava e alla richiesta non hanno fatto nulla, WiFi richiesta, dopo insistenza mandato un qr code, forno della cucina non funzionante, abbiamo dovuto riparare il tubo della doccetta perché era tagliato. Cani che abbaiano tutte le ore. Sconsigliamo .

(Translated by Google) Quiet place to live and enjoy the beach just a stone's throw away (Original) Lugar tranquilo para residir y para disfrutar de la playa a un paso

(Translated by Google) Good urbanization, spacious apartments, pool and good views (Original) Buena urbanización, pisos amplios, piscina y buenas vistas

(Translated by Google) Quiet and spacious apartments (Original) Tranquilo y pisos amplios

(Translated by Google) The best relaxing massage I have ever received in my life. Aesthetic treatments are also wonderful, I have seen the results in a short time. Very professional and excellent service. (Original) El mejor masaje relajante que he recibido en mi vida. Los tratamientos estéticos también son maravillosos, he visto los resultados en poco tiempo. Muy profesional y excelente atención.

(Translated by Google) The best place to get massages, facial cleansing and other aesthetic treatments. Tere is very professional and has top quality material! I recommend 100%. I have had both relaxing massages and facial cleansing and I have really enjoyed both things and their results, I will definitely return! 🥰 (Original) El mejor sitio para realizarse masajes, limpiezas faciales y demas tratamientos esteticos. Tere es muy profesional y cuenta con material de primera calidad! Recomiendo 100% Me he realizado tanto masajes relajantes como limpiezas faciales y he disfrutado mucho de ambas cosas y sus resultados, sin duda volvere! 🥰

(Translated by Google) Great aesthetic professionals, they take care of every detail so that your treatment is perfect, the place is relaxing and pleasant, I will definitely continue doing my treatments with them. (Original) Grandes profesionales de la estética, cuidan cada detalle para que tú tratamiento sea perfecto, el lugar es relajante y agradable, sin duda seguiré haciendo mis tratamientos con ellos.

(Translated by Google) "I feel extremely satisfied with the service received. The attention was personalized, fast and efficient. Tere demonstrated great knowledge and dedication in her work. The quality and warmth of the service exceeded my expectations and made me feel valued as a customer. Without a doubt, "I would recommend this service to others and hope to continue receiving the same level of excellence in the future." 💋💆🏻‍♀️ (Original) "Me siento extremadamente satisfecha con el servicio recibido. La atención fue personalizada, rápida y eficiente. Tere demostro un gran conocimiento y dedicación en su trabajo. La calidad y calidez del servicio superó mis expectativas y me hizo sentir valorada como cliente. Sin duda, recomendaría este servicio a otros y espero seguir recibiendo el mismo nivel de excelencia en el futuro." 💋💆🏻‍♀️

(Translated by Google) An incredible place, with spectacular service My experience was wonderful 😃, I hope to return soon to such a relaxing place, I left feeling like new😍 (Original) Un lugar increíble, con un servicio espectacular Mi experiencia fue maravillosa 😃, espero regresar pronto a tan relajante lugar, salí como nueva😍

(Translated by Google) Everything is spectacular 😍 and the attention of the beautician is 10/10 (Original) Es espectacular todo 😍 y la atención de la esteticista 10/10

(Translated by Google) Excellent service.. Quality, attention, price. A 10 out of 10 ❤️ (Original) Excelente servicio .. Calidad, atención, precio. Un 10 de 10 ❤️

The apartment is located near the Playa. It's clean and comfortable to stay. Shops and restaurants are just around the corners. This is highly recommended for tourists especially for a group. It has two rooms and kitchen and balcony.

OK room. Bed was a bit hard. But right in the city! Supermarket 1m walk.

The owner is a truly honourable person. We had to cancel our holidays in the last moment due to the Spanish government blocking tourists from UK and the owner agreed to refund us a whole amounyt we paid for a week rent. We are very grateful. Respect. Muchas gracias 😊

(Translated by Google) A beautiful, pleasant place close to the ferry port for those who want to continue to other islands. Two separate rooms close to the local restaurants that the owner tells you....Good local restaurants. (Original) Un bel endroit agréable et proche du port des ferry pour ceux qui veulent continuer vers d'autres îles. Deux chambres séparés proches des restaurants locaux que vous indique le propriétaire....De bons restaurants locaux.

(Translated by Google) It's super central, the only bad thing is that they don't put thin sheets, only thick blankets and with that heat you get roasted in the bathroom, they don't put toilet paper, it's a building and you hear everything from the neighbors. (Original) Esta súper centrico, lo único malo es que no colocan sábanas finitas solamente mantas gruesas y con ese calor te asas en el baño no colocan papel higiénico es un edificio y escuchas todo de los vecinos.

(Translated by Google) Very clean apartment, well located and very pleasant treatment with the owner. Equipped with everything. 100% recommended (Original) Apartamento muy limpio, bien situado y trato muy agradable con el propietario. Equipado con todo. Recomendable 100%

(Translated by Google) Nice apartment, not far from the harbor, in the middle of life but far away from the tourist "bed castles". Was great. (Original) Schöne Wohnung, nicht weit vom Hafen, mitten im Leben aber fernab der touristischen "Bettenburgen". War toll.

Great place for a holiday

(Translated by Google) Good accommodation (Original) Boas acomodações

(Translated by Google) Always trash or dirt (Original) Siempre basura o suciedad

I have stayed at Hollywood Mirage twice now—once two years ago and again during my recent trip. Unfortunately, I found that the standards have noticeably declined, and I do not intend to return for a third stay. The hotel has become too expensive for what it currently offers. The most disappointing aspect was the cleaning service. Upon arrival, it was evident that my bathroom had not been properly cleaned. During my stay, I had to request room cleaning twice in the evening on a day it was scheduled. Even then, the “cleaning” amounted to little more than a towel change, with the bins left unemptied and the floor unswept. This is far below the standard I had previously experienced. Another major drawback was the lack of consistent hot water. The system appears to rely on water tanks that take considerable time to refill, meaning that most showers were lukewarm at best. While this may not bother everyone, it is far from ideal for guests expecting a comfortable stay. On a positive note, I would like to thank the gentleman at reception on Sunday, 28/09, who kindly arranged an early check-in for me upon arrival. As I was travelling solo, his attentiveness and focus on my safety and comfort were very much appreciated. The reception staff overall were welcoming and professional, which makes it all the more disappointing that the poor cleaning standards and unreliable hot water overshadowed my stay.

We had a great time spending 10 days at the Hollywood Mirage. Staff were very good, welcoming and helpful. You get a small cleaning pack containing washing up liquid and cloths which is a nice touch. Rooms were clean and spacious. Our room had a spiral staircase up to the bedroom., it wasn’t the widest but it was fine for us. We chose to use pool 2 out of the three we could choose from. It gave as the most shade during the hottest times of the day. We will look to come back and stay in the future.

Lovely place - we stayed in one of the corner apartments with a view of the sea. The staff in reception were great, very courteous, as was the receptionist at the gym. Pool was nice but during the day it gets busy with children, couples and families. The animation staff were great to entertain people by the pool with various competitions including bingo. Housekeeping staff came to the apartments every three days. Our apartment was well kitted out with a full sized fridge freezer, cooker and oven. A cupboard just off the kitchen had an ironing board and iron. The coffee maker was easy enough to use. I loved having my cuppa on the balcony. Having two bathrooms (one ensuite) was an unexpected bonus. The area was a bit hilly so the shuttle bus service was very welcome for the return journey in the evening. I would love to come back.

Stayed here last week, loved the hotel. Location was perfect for us, not in the hustle and bustle of the beach fronts but plenty of decent bars and places to eat within a 10 mins walk. Taxi to the front was inexpensive so wasn't an issue being a bit further away from the sea. I wouldn't say it was a 4 star hotel based on finishing touches like bathroom sealant and wobbly toilet seat but I would definitely happily stay there again. Staff were friendly and helpful and pools were clean and also cleaned regularly. My only bad point would be the hotel bar food. It was overpriced and I wouldn't feed it to my dog. Burger fell apart and tasted of nothing, chips were barely edible and the onion rings, well I have no idea you could even make them that badly 🤣 But overall happy with my stay, would recommend and would stay again, just wouldn't eat there 👍

This is a good hotel but needs a few simple inprovements to be great. Air con needs looking at doesnt work asked for it to be looked at was told it was sorted but no improvement. Also the orher improvement after speaking to other familys people we not happy with the food selection for children! Ypu need to privide actual meals not just sweets. You privide chips but ideally you need kore such as pizza and nuggets plus pasta that is actually cooked. Childrwn dont like cruncy pasta

Thoroughly enjoyed our stay. The pools are great and good facilities including gym and spa. Can't fault the room though abit of updating in toilet maybe. Customer service brilliant. Definitely be back

We stayed at Hollywood Mirage for a week. Place looked great at first, but not for long. On the second night of our stay we have discovered the place is full of cockroaches. You could see them on the halls and in bathrooms.The place looks great on the outside but the rooms are not too clean. You could see dust all over the room. We had a cleaning lady come in once during our stay to change the sheets and give fresh towels. On the positive note, the hotel gives you free bus connection to the beach. The hotel is located on a hill, so taking a bus directly to the hotel is a huge plus. Food was average as it usually is in hotels, so no complaints here. If you want to try nice Spanish cuisine, go to a restaurant.

Trust me, forget the bad reviews, make your own mind up. We have just returned, staff were so friendly, the owner is always in site, even picking up rubbish. The rooms are clean, ours was spacious, towels changed every second day. I read someone posting that rubbish bags are left, well those rubbish bags happen to be the linen for the cleaners to change inside the rooms, all sealed. The restaurant is exceptionally good. The location again, brilliant. What more can anyone expect for the money we pay, you get what you pay for, we will like others be back.

Good location as it's situated by lots of bars and shops. Rooms were clean and recently updated with new kitchen and air conditioning. Currently, the other apartments are being refurbished, so there is building work on going. We did have a cement mixer outside our block, but it was not noisy. We had a top floor apartment, and the balcony was too small, and I could not sunbathe as only a table and chair could fit. It was an issue as not enough sunbeds around the pool. Rows of sunbeds saved with towels, but no one appeared until 3pm? Pool was beautiful and shallow, with no deep-end, but did get full with inflatables and holiday makers forming human pyramids. Breakfast on site was good at a reasonable price and evening meals good value with plenty for every taste.

Superb value, stayed here with my beaut wife, no regrets on location, price or cleanliness, the accommodation was spot on and there was plenty of room for a pal of mine to stay too. The location is within shouting distance of the Rum Pot which always has evening entertainment, then you have Star Bar down the road and Soul City, all great pubs with a calm and tranquil atmosphere

Bed bugs in apartment No. 63! A lot of them. We told the staff in the morning and they were surprised, said that nobody reported that before. When we returned to the apartment to pick up something we forgot, we saw that the staff removed the sheets and blankets but was spraying the mattresses with some anti-insect spray -- so probably not removing them before the next guests are coming.

Great apartments everything you need, just a bit dated could be doing with a refurbishment. But clean. Great pool area Staff friendly, great location. We will be back for sure.

Never been to Tenerife before, so went blind. Location great. Bit daunting finding our room, as we arrived at night. But, reception gave us a map. Checked in no problem. Room was basic, but had everything you need. Comfy bed, 2 pillows,kettle, and fridge. Weirdly, there was no wardrobe, there was a rack on the wall, with several hooks for hangers, which were provided, not a problem really. Nice big bathroom with walk in shower. Television with English channels. Also, air conditioning. The pool area was nice, we were a 30 second walk away. Just used the room as a base really. Short walk to the beach. Only used the restaurant for drinks, but it was busy for meals. I would stay again.

We booked an easyJet holiday and we're very pleased. The transfer to the hotel was quick and easy. The check in was smooth. The apartment (no. 31) was clean, comfortable, spacious, and had excellent wifi. The pool was lovely, and the staff were kind, caring, and very helpful. The restaurant attached was delicious, and reasonably priced. Would definitely recommend.

Wanted to see further afield than Los Cristianos and stayed here one night. Check in was easy via the young man Emanuel, helpful. The room was nice and was fold down bed from wall. Nice bar Tanyo's nearby. On site cafe looked good. My main grumble is the 100 Euro damage charge and more so time of 14 days to get back. I don't blame the hotel as they told me via email screen shot when had left their account. It's my only grumble and would put me off returning. Nice hotel though.

Location perfect 2 mins from beach 2 mins from restaurants. Shop on site great choices, swim up pool bar great for self-catering. Supermarket 2 mins, sun bed booking 2 days in advance is fair and efficient so no stupid fighting for beds at 7am. Filter water tap for drinking water is nice touch saves lugging gallons of water from the shop. Best self-catering hotel we have stayed in Tenerife after 10 attempts will definitely be returning.

* We have been unlucky to have been accommodated in a studio apartment with cockroach nest inside. Those little buggers were living in many spaces between the kitchen top and furniture. When we reported the problem the staff was very helpful and kind and they moved us to another room - but alas the problem was there as well! Only after 3rd attempt we've been placed in a room on 3rd floor that was free from those buggers. * The swimming pools are useless as they are closed since 7pm, during the day they are very crowded though but I didn't use it a single time cause I preferred to sightsee the island. Pity these days you can't relax in the evening with a cocktail in a pool! * The staff is extremely helpful, kind and professional * Cleaning service was disappointing, room cleaning happens only every 4 days or so, and it's really not perfect as some might say

Excellent family friendly resort. 2 saltwater pools. The main pool with the pool bar is shallow and 1.4m deep at the deepest so very suitable for not confident swimmers. The poolside entertainment is great the kids loved the mat everyday. The rooms are spacious and clean and have air-conditioning. The resort has WiFi . Highly recommend

Stayed here for 10 night amazing apartments and the staff are superb can’t wait to come back again

Lovely place to stay, good value, great swimming pools and cafes, lovely staff

The hotel complex is lovely and provides everything needed for a comfortable stay. The location is fantastic, close to the beach and main shopping areas, making it very convenient. Unfortunately, I had an upsetting experience with one of the night receptionists. Our apartment faced the street, directly in front of a bar that hosted a massive outdoor party on our first night. With two DJs, a laser show, and dry ice effects, it felt like the party was happening right in our room. My husband and I were exhausted from a long journey and hoping to rest. At midnight, I went to the reception to ask about the situation. The receptionist asked if I was British. When I said I wasn’t, he rudely informed me that parties are common here, and, smiling, added that the party would last all night. His tone was mocking, as if he enjoyed my frustration. He added that the hotel caters to "happy British people," and sarcastically wished me a good stay, which I felt was quite xenophobic. I returned to my room in tears, thinking the party would last all night. It didn’t, it ended at 1 a.m. when the bar closed, but his unkind behavior left a lasting negative impression on us. The following day, my husband approached reception to ask about a room change. Miguel, another receptionist, was extremely helpful and understanding. He explained that the party was not a nightly event and offered us a quieter room for a small fee. Thanks to his professionalism, our stay was much more enjoyable. The other staff members were pleasant, the food was tasty, and the atmosphere was generally positive. I understand the hotel cannot control what happens at nearby bars, and it wasn’t their fault that the party took place. However, a simple, reassuring response from the night receptionist, such as “We’ll find a solution,” would have made a world of difference. His unkind behavior is the reason we’ll likely choose elsewhere when we come back to Adeje. However, don’t let our situation discourage you from staying at an otherwise nice hotel.

The rooms have recently been reverbished, always clean and very comfortable. The staff are friendly, polite and professional. The pool area is always clean and water is tested regularly. Elvis the Lifeguard will move beds and umbrellas for you. Is very attentive and professional. I can not recommend this place enough

Very nice location, partly time share but majority seem to be regular tourists. Rooms aren't big but are comfortable, clean and have everything you could require. Pool area is good and supervised. Bars and food are more than adequate and very well priced. All in all, good vfm.

The rooms are a little dated but are slowly being upgraded to a more modern feel. Theyre extremely well equipped for a great self catering holiday. The studios have everything you need: hair dryer, iron and board, oven, hobs, microwave, toaster, kettle etc and the one bed appartments have all that AND a washing machine! The food in the pool bar is cheap and cheerful with great service. The pool is heated and clean. Honestly cannot fault the place at all.

Hi everyone I have just stayed at this place for 2 weeks. I’ve been visiting Tenerife for the last 20years. And I must say this has been my worst experience of a so called hotel. This place is a time share place it’s out of date. Ther is Anys all over its not good. Beware they change your TOWLS AND ROOM 2 times a weeks hygiene is poor. And as for the reception they will carry on like they don’t now if they Carnt answer your questions typical really.? And be careful they will bullie you in to paying more. The manager is a very aggressive lady if looked at the wrong way ? If you’re young and just after A PIT BED.to stay in then your good to go.

We spent 2 weeks ,beginning of June ,found the staff very helpful, the place (the resort) is so clean, the apartments are well kept ,have a full kitchen ,oven, washing machine everything we needed for self catering holiday. The pool area and pool have a bar which serves snacks, and drinks during the day. There is a life guard on duty ( Elvis) he is very helpful, organising the sun beds, making sure everything runs smoothly. There is entertainment every night in the club house, we found the singers amazing ( Colin, on Wednesday Soul night stood out for us). The resort ,main strip, shopping center is 10 minutes away,( down hill). We used the buses to get around, all ran on time, the local bus station is 18 minutes away, prices 3 euros will take you to other resorts ( playa de los America) All in all had a great time, would recommend the sea trips to watch the whales, dolphins( only 20 euros) best to take the early trip ( 09:00) as the boat is alot quieter then.

If you want a nice quiet place to relax then come here.its more for retired peolpe than for youngsters and not many kids in the pool screaming.Its a good 20min walk to the beach & down hill,but a taxi is around €7 euros from tenerife Vegas strip back to Claveles apartment.Food is excellent & beer is cheap.

Very amazing place! The apartment I stayed in was top! All the facilities and everything was amazing! Staff was very helpful! I strongly recommend this place and I will definitely go again!

I do not recommend this hotel. My experience was very disappointing. At first, I was given an old room filled with mold – the smell was so strong it was difficult to breathe. After I asked to change rooms, I was moved to a better one that was clean and mold-free. However, I didn’t notice until the second night that a small window panel was missing glass. The room faced a busy street, and the noise didn’t stop until after 1 AM, making it very hard to sleep. But the most serious issue happened at the pool. The lifeguard was completely inattentive, sitting on his phone while people could have easily drowned. There was no clear marking of the water depth. I nearly drowned myself, and if it hadn’t been for my 11-year-old son who fought to pull me out, I wouldn’t be alive today. The lifeguard didn’t even notice what happened. It was a traumatic experience, and I would not recommend this hotel to anyone looking for a safe and relaxing vacation.

The rooms were clean and well-equipped with everything needed for cooking and dining. The service was excellent, and the breakfast was varied and of high quality. A washing machine would be a great addition for longer stays. Wifi was bad. The terrace was perfect for sunbathing and enjoying a drink, and the pool was lovely. Most importantly, the staff were considerate and ensured a pleasant holiday experience. Thank you!

We have been to Sol Sun Beach several times now because it is a very welcoming place, friendly staff who are very helpful. The premier apartments are lovely, we had a big balcony & could see the sea. Towels & bedding are changed regularly. We only had breakfast there but had plenty of choice.. The sun terrace is amazing & no problem getting a sun lounger. We will definitely be going back there soon. Special thanks to Carolina (the guest manageress) she is brilliant at her job.

Just got back after a lovely week with hot weather. Hotel was lovely yes there was working going on but these things happen to keep on top and maintained. Staff were friendly and professional. Nothing was to much trouble. Raul, sergo, olga were nice. Would of been nice to have their personality shine but I can't fault them. Restaurant is a little small so when gets busy we found going for breakfast was better. Lots of choice to choose from for food. Rooms are lovely, clean and spacious. we celebrated our little honeymoon and my partner birthday. Plenty of bars and restaurants around. The beach was clean. So much to see. And even tho the electrics blew in room they moved is so it could be fixed promptly.

My stay at Sol Sun Beach Apartamentos was unfortunately a terrible experience, filled with numerous issues. While the rooftop pool was genuinely nice, it was the only positive aspect of our two-day stay. The problems began with a lack of basic service and attention to detail. The cleaning staff left broken glass on the floor, which was a major safety concern. We also ran out of toilet paper and had to repeatedly ask for new rolls before my father had to get angry at the reception desk to finally get some. The amenities in our room were also faulty. The shower temperature constantly fluctuated between scalding hot and freezing cold, and the small fridge in our room was broken, freezing a 2L bottle of water solid. Adding to the frustration, the hotel’s dinner policy was confusing and disappointing. While you could eat unlimited food, drinks were not included and had to be paid for separately, which felt cheap. The hotel's Wi-Fi was also extremely poor everywhere except in our room. Overall, the multiple problems with hygiene, service, and amenities made this a very poor experience. We definitely won't be returning. We will probably return to the island itself at some point in our lives, but we will never stay here ever again.

-gigantic cockroaches in 2 rooms where we stayed (see photo). I think hotel needs desinsection. -some rooms are extremely outdated, dirty, overlooking very loud street with trucks unloading glass, and need renovation. Had to wait 2 days to be relocated to a better room for extra charge of EUR 20/day +friendly staff +good location

We are currently staying at the sol sun beach apartments, this is a beautiful place to stay, our room is amazing, cleaned daily, the pool is Hugh, and location is perfect on the sea front, breakfast lovely too😀 we will definitely be returning soon, please ignore any negative reviews, this place is the amazing value, staff lovely too. Sarah and Adrian x

Paradise Park is a good super àclean hotel. The facilities are fantastic, there is something for everyone. This hotel is suitable for all ages with adult only areas in the restaurant, on the rooftop and at one of the pools. The additional pool which is just next door offers alot more space for all. The all inclusive option includes all the named spirits as well as ciders, cocktails and beers. If there is anything you are not sure about, please just ask at tje front desk. I like a very soft mattress and found my bed too hard, the staff came to my room within 10 minutes with a soft mattress topper, this made such a difference. The staff are exceptional and very helpful. The lady that cleaned our room made out beds daily, gave us clean towels and always spoke to us. Juan Antonio in the restaurant was very kind, helpful, and attentive to all the guests. Juan would offer to get us drinks, efficiently cleared our table and was friendly with his customer service. I travelled with my cousin and we paid for a basic twin room September 2025, had a lovely sea view on the third floor. Would highly recommend.

My wife and I stayed at this hotel for just a week, and frankly, we were looking forward to it being over. We didn't enjoy our stay. We specifically chose a 4-star hotel to have a minimum guaranteed level of service, but our expectations were not met. The electronic room key is attached to your wrist, but the strap has a sharp edge that scratches your skin while sleeping or showering; you have to constantly turn the strap around your wrist so the sharp edge is facing outward. The room was perfectly adequate, except for the fact that the air conditioning didn't work. We had to sleep with the balcony door open, although fortunately the weather permitted it; the nighttime temperature was around 20°C. However, another problem arose: the extremely loud music and the singers' voices from the bar carried throughout the neighborhood, making it difficult to fall asleep until 11-11:30 PM, even though we're used to going to bed much earlier. If you close the balcony door, the musical noise penetrated through the front door from inside the hotel. The room was cleaned, towels and bed linens were changed regularly, and there were no issues with housekeeping. Overall, the hotel is very clean. The restaurant has a very varied menu with plenty of appetizers and a limited number of main courses, but it's difficult to find tasty food, as most dishes are bland or prepared using odd recipes. How would you like BBQ pork ribs that, after being fried, were simmered in a runny sauce with a lot of water? Or natural berry or peach juice generously diluted with water? Entrecôte steak fried to the point of being difficult to cut? Or the same dried-out bacon that crunches like potato chips when you eat it. The list of strange or tasteless dishes goes on and on. But thankfully, there was a variety of fruits and sweets. Please note that the juices with added sugar and citric acid from the machine that you could drink for free in the morning turn out to be £2.20 per 185ml glass in the evening, while the waiter speaks to the hotel guest as if he were a misbehaving 10-year-old boy. The other waiters in the restaurant are smiling, polite, and eager to help, so, thankfully, this waiter's behavior is not a general rule, but rather an exception to the rule. In general, I would say that the restaurant staff tried to compensate for the shortcomings of the kitchen by offering a large variety of snacks, fruits, and sweets. The hotel has some issues with the lighting system; when you leave your room, it's a dark corridor, and the dim lighting only comes on after you've walked a few meters down it. The lighting in the restroom near the restaurant on the very bottom floor is even more annoying. A few minutes after entering the restroom, the lighting goes out completely; not even the emergency light comes on; there simply isn't one. In pitch darkness, it's impossible to even open the stall door, let alone find the front door. Thankfully, after a five-minute wait, a guest entered and the light came on. Apparently, the light sensor is located near the restroom entrance door; it's strange there's no backup sensor above the stalls. Given the above, one can conclude that the hotel is more geared toward young people and children; they'll appreciate this type of cuisine and lifestyle. In any case, my wife and I will try not to stay at this hotel again, as after such a "vacation," we need some rest!

Stayed for 2 weeks. Hotel delivered on location and service. The food was generally plentiful & enjoyed the themed nights, just wish there had been more of them- there was a Mexican themed evening buffet and also Japanese/sushi-themed evening. The entertainment was good, particular mention has to go to Caesar, who was on holiday the first week we were here. His presence in week 2 didn’t go unnoticed and we enjoyed taking part in the evening activities- bingo and the music quizzes. We wish he had been here the full two weeks! The Streletzia bar was where we spent most of our time in the evenings due to its size, seating and opening to the outdoors. The Funcy bar whilst having some good acts on during our stay, had limited seating options in order to see the stage, which was a bit off-putting. Overall a great stay and some great staff/people!

We recently stayed at Paradise Park Fun Lifestyle Hotel in Los Cristianos as a family – myself, my partner, our two sons (11 and 1), and my partner’s mum – and had a fantastic experience. We booked a 2-bedroom premium suite, which was the perfect base for us. The separate living area gave us plenty of space, and the terrace was a real sun trap, complete with two loungers for relaxing in peace. The staff were brilliant throughout – always friendly and helpful. Housekeeping came every day, leaving our rooms spotless with fresh towels. The food, snacks, and drinks on offer were all decent with plenty of choice, and there was never a shortage of something tasty. The hotel has lots of pools, including an adults-only option, and we found them all pleasantly warm. Entertainment was good fun in the evenings, and the location meant we were close to a handful of bars, restaurants, and a small supermarket for convenience. The only downside is that the hotel sits on top of a hill, meaning it’s a bit of a trek down to the beach and the main resort area – but it’s a small trade-off for everything else the hotel offers. Overall, an amazing family holiday – the hotel really does live up to its name for fun and lifestyle. We’d happily stay again.

We are currently on our first trip to paradise park and all I can say is WOW! The staff, hotel , food everything is amazing! The staff go above and beyond for all guests ensuring everyone has a lovely experience. The kids club on an evening is amazing and they even have a mat and toys for young children / babies before the entertainment starts. There is also entertainment around the main pool each day. We have never struggled to get a sun bed around the main pool, however I am unsure if that is because of the time of year. Some people do wait in a line for the pool to open however as stated we always get a bed. The food is amazing with a really large selection so there is always something for everyone. The hotel is located around plenty of bars and restaurants with a 10 /15 minute stroll from the beach. I will however say I found the beds quite uncomfortable so we asked for mattress toppers and this made a huge difference. A holiday to remember and we will definitely be back!

I am with my family and this is an excellent hotel for families, my room is spacious and the cleanliness superb. The food is good with lots of variations and choices for every taste. Slight walk to the beach and you do have to queue for the pools so be early. I have enjoyed my stay although for couples I would choose different.

From arrival, the staff set the tone for a wonderful stay, proving to be consistently friendly and welcoming. Our two-bedroom accommodation was well-maintained, always clean, and provided all necessary conveniences, including a kettle and fridge. The dining experience was a highlight. While the main buffet selection occasionally felt repetitive, the quality of the food was excellent, catering to all tastes. The availability of a snack bar offering continuous service was also a plus. The restaurant team is superb; they are always helpful and show a genuine affinity for children. A special thank you to David and Leidy for their exceptional, positive service. The all-inclusive beverage menu is impressive, offering draft lager, wine, and even Kopparberg cider, complemented by premium spirits, a cocktail list, and various soft drinks. The hotel ensures guests are entertained with daily poolside activities and a diverse nightly program, including a separate children's disco for younger guests. The hotel features a large main pool with an adjacent bar. An added benefit is a quieter secondary pool complex just outside the main grounds, which boasts a river-style pool and a separate smaller pool. This area, also served by its own bar and snack bar, was an ideal spot for guests seeking a more relaxed environment and easier access to sun loungers. In terms of location, the hotel is well-situated near a local shopping center. The main Los Cristianos area and beach are only a 15-minute walk away, though guests should note the return trip is uphill. Fortunately, the hotel provides a complimentary, regular minibus service throughout the day. Transfers from the airport are quick, taking only about 20 minutes. Overall, this is a superb choice for a relaxing and enjoyable holiday, equally suited for families, couples, and older travelers.

Definitely not a 4 star hotel. Rooms very tired. Bathroom door hanging off the hinges on arrival. They did fix pretty quickly but it was barely staying on. Rooms not cleaned particularly well. Dirty bed sheets put on bed numerous times. Dirty glasses were often left in the room and not replaced with clean ones. Even when making it obvious they need changing. Cockroach's found in room and around the corridors. Staff seemed not bothered by this. If you want a sunbed get to the pool very early. People put towels down and they are usually all gone by 7:30. Staff don't seem to care. The pools are good for children. Lifeguards seem more interested in their phones than the safety of guests though. Plastic cups from the pool bar stink of alcohol. If you just get water. They are not washed properly. They are merely dipped in some water and put back out. Incredibly dangerous for health and safety. We had a nice time on holiday. But wouldn't stay in this hotel again due to the lack of cleanliness, general hygiene and tired rooms and facilities.

Fantastic hotel and the staff are exceptional in the way they look after you. The food is top quality freshly prepared and such a varied huge choice, very very good. The only small negative would be the rooms need an upgrade they’re not bad just a bit tired. We went as a group of twelve with 5 children and they absolutely loved it the amenities from the aqua slides to soft play for them and to the fitness classes and gym were first class. We would definitely come back.😊

This is a fantastic hotel for families with and without children. There are a lot of nice water slides and pools, a big playground and fun activities each day. Our son enjoyed the mini disco each night and danced his shoes off. The team put their heart and soul into entertaining the young crowd. It was amazing to see him enjoy himself, as well as all the other kids. Next to that, there were different shows; from magic night to acrobatics. The entire staff is super friendly and happy to help. The food is very good and diverse. The rooms are spacious and nice, although there might be a need for restoration here and there. Definitely recommend!

We had a wonderful holiday at this fantastic hotel in a perfect location right on the boulevard and just minutes from the beach. With two connecting rooms, it was ideal for our family with two teenagers. The view over the pool and the sea was stunning. The pools with the slides are great fun for kids, and there are always plenty of sunbeds available. Although some guests reserve sunbeds early in the morning to secure the ‘best spot’, there are always plenty of loungers available later in the day to enjoy a nice place by the pool. The food was varied, plentiful, and delicious. But what really made our stay unforgettable was the warm and friendly staff. A special thank you to Francisco, Virginia, Suhaila, Oscar, and Javier, and everyone we may have forgotten to mention. You truly made our holiday memorable!

We've just returned home from a week long stay here and the second time we've stayed at Bouganville. We've stayed Half Board both times and at both breakfast and dinner the food quality has always been very good and plenty of choice most of the time. Despite being a large hotel, we've always been surprised at how pleasant the restaurant is and never been horrendously busy. Staff are friendly and attentive. Room cleaning has always been done to a great standard. Rooms sre light and airy, could do with a bit of updating at some point but they could be a lot worse. Both our stays were in September and we never struggled to get sun loungers despite some people putting towels down as early as 7am! Good range of pools for kids, big and small and adults too :D The ones with slides are particularly great! Bougenville is situated near plenty of restaurants, bars and shops and only a short walk away from beaches too. All in all a brilliant hotel and one we will definitely be returning to in future! :) thanks Ibersostar Bouganville! :D

Although a little tired in places the hotel is great. Clean rooms and very well catered for. We was lucky to have the same waiter (Brahim) throughout our meals and he helped make our stay more pleasant. Overall our stay was very memorable made better by paying for the star prestige upgrade. Definitely worth a visit

This is our second time here… Staff very attentive and friendly. We upgraded to prestige and it is certainly worth it for the comfy sun beds, unlimited drinks/ snacks until 18.00 and away from all the hussle. Alessio helped us to upgrade and he is a credit to your team. He went through everything and did his best to ensure we were able to upgrade due to high demands of prestige. Julio on arrival was amazing, served us drinks and helped us get into our suitcase as we lost the key! Thanks again guys Cameron ❤️❤️

Stayed for 10 days in July and got a great vacation. The hotel looks a little bit tired, but the staff is constantly maintaining the property, and the rooms and commonplace are clean. The staff is exceptional and they are always trying their best. Very friendly and professional. Breakfast and lunchtime are very busy in the canteen but the staff there manage the flow perfectly. It was a pleasure to watch them at work, and it's easy to get seated without wanting. But when you have your seat, it can be crowded when you are putting food on the plates. Food tasted fine, just the usual. Location is also good, short walk to the beach and there are plenty of restaurant nearby if you want the change things up a bit. There are two pool areas, the lower one is usually very crowded and it's hard to get spot there so we usually just stayed on upper floor pool where it was less crowded and you can easily get a spot there. Overall, it was a great stay and would recommend this hotel.

I was quite disappointed with my recent stay at this hotel. The food served during my visit was far from fresh — several dishes tasted like they had been prepared hours earlier, which really affected the overall dining experience. Additionally, there was no information provided about the dress code before my stay. It was quite embarrassing to find out about it only upon arrival, which could have easily been avoided with better communication. For the price and rating of this hotel, I expected much better attention to detail and guest service. Unfortunately, I won’t be staying here again. Only the location is perfect.

Hotel was lovely, close to shops, restaurants and the beach. Always clean and well presented. There are three pools on the ground floor. Babies, kids with floats and a dedicated swimming pool. The fifth floor has a pool that starts shallow and gets deep as you go along which allows floats. The food is well prepared but not much variety day to day and a few of the counters have the same meals. Staff were friendly and helpful with the exception of the cleaning staff of the last day repeatedly coming into my room asking me to leave after I paid for a late check out which they did not seem happy about.

We have just returned from a week’s stay at this hotel on an all-inclusive basis and overall had a wonderful holiday. The rooms were spotless, spacious, and very comfortable, and the hotel facilities were excellent. However, I feel it’s important to be honest about the food, which was unfortunately quite poor and did not meet the standard expected from an all-inclusive resort. While everything else about our stay was fantastic, the quality and variety of the food definitely need improvement. Despite this, we still enjoyed our time here and would recommend the hotel for its cleanliness, comfort, and friendly atmosphere — with the hope that the dining experience will be improved in the future.

We only used the hotel as a base as we are out and about for the 10 days we were away. The rooms and hotel was spotlessly cleaned, always a cleaner in sight when walk around. Only had breakfast twice the fresh made omelette was my go to which was lovely. Only marked down as the evenings we had food the food was e aptly the same so we didnt have much choice on trying different things. Seafood and Italian served all the nights we were there. Desserts were lovely gelato machine was our favourite. Would recommend for a basic hotel if you are like us out and about all day but if you want to go all inclusive you may find the food isnt worth it

Just got back from 10 night all inclusive holiday with 14 other people. This hotel is not 4 star more like 2 star. We had our 2 and 3 year old grandchildren with us in buggys and often was waiting long periods for lifts in which 1 was broken down all the time we was there.the pool areas for small kids are OK but they need swim shoes on because ov the dodgy decking that surround the pool. Restaurant food seems to get worse the longer we stayed never saw any real meat all the time we was there.just curries and burgers every day. the entertainment staff outside and in never actnoliged any ov our group at any time of the holiday they seem to dislike English and we're on talking to Spanish and French people all they do is 3 three minutes dancing around the pool every day. Lastly the nightlife the kids club room is so run down and smells ov damp tables and chairs dropping to bits opens at 8.30 closes at 10.30. The piano bar is so boring the singers they have on make you go to sleep they are finished for 10 or 10.30 pm every night. the bar does all inclusive until 11.30 after that you have to pay for the drinks before they are pushing you out to close up that's if you can get smiling Johnny bravo behind the bar to serve you. Unbelievable for the price we paid other hotels around the area much better.

Not the newest hotel, but it’s well maintained and in good condition. The cleaning staff are very friendly and do a great job. The only downside during the last three days was the service lady at the omelet station — she seemed quite uninterested. She always cooks the eggs until they’re completely dry and only then starts preparing the guests’ orders, so the ingredients end up cold. It’s a shame that such a small detail can affect the overall impression of an otherwise pleasant stay.

Lovely resort with lots of different areas to relax or be entertained in. Lots of pools and a few different restaurants. We went for the half board which was good as it meant we could swap lunch and dinner giving us some flexibility. The staff are very nice and helpful and the amenities in general are good. There are only a few things to note: there is no iron or ironing board available so you have to use the in house laundry service; also no kettle or tea making facilities plus using the safe is extra. Apart from these things we did give some feedback that the fan in our room was noisy and there was no switch on one of our bedside lights - neither of which were significant faults but even still, they didn’t respond to this at all. Overall a nice stay and the location is excellent and at the quieter end of Adeje. A nice easy stroll to the old fishing village of La Caleta is recommended for a laid back vibe and some nice sea view restaurants. (There is also a very sweet tabby cat on site!)

We stayed here for a week at the end of September / beginning of October, choosing the HB Privilege Double Room option. The hotel has many strengths, but also a few areas for improvement. Pros: Privilege Program – highly recommended! Access to the sky bar with infinity pool, branded alcoholic and soft drinks included from 11 AM to 5 PM, bathrobes, pool towels, mineral water, coffee machine, and chocolates in the room. Dinner at Sakuro Tepanyaki (live cooking) was a fantastic experience – definitely worth trying. Location – quiet, away from the party crowds and drunken tourists. About 30 minutes’ walk to the more touristy spots. Great ocean views and the sound of waves at night. Food – wide variety of dishes in the restaurants. Breakfast drinks included, but dinner drinks are extra. La Tosca à la carte was rather average. Rooms – clean, good standard, daily housekeeping. Beaches – two nice ones nearby, about 10 minutes on foot. Staff – mostly friendly and helpful. Cons: Main pools (non-Privilege) overcrowded, little space between sunbeds, and no music at the pool area. Limited daytime activities (e.g. zumba) and evening entertainment more focused on families, with little guest interaction. Elevators – poorly located and too few. If your room is far from them, be prepared to walk quite a lot inside the hotel. Corridors, especially on lower floors, look outdated compared to the rooms. A few staff members were overly strict, but most were nice. The Privilege program could be explained more clearly to guests – what is included and what is not. Overall: a very good choice, especially if you’re looking for a quieter location, beautiful views, and Privilege benefits. Some improvements could be made, but our overall impression was positive.

We booked this place for five days on an all-inclusive basis. The hotel is in a good location, and both the rooms and the outdoor areas, including the pool, were very clean. Most of the staff were friendly and polite. The food was good. However, there are a few things that could be improved: The coffee machine in our room wasn’t working properly. We booked a room with a king-size bed, but were given one with two single beds instead. The drinks, especially the cocktails, were disappointingly tasteless. I’m sure many other guests would agree with me that the cocktails served at the bars had no trace of alcohol in them. Even when we asked the bartenders to add extra alcohol to the drinks, it didn’t make any difference. We even ordered margaritas from the paid menu for €12 each, but were once again very disappointed — they tasted like nothing but sugar and water. My husband and I chose this hotel for our honeymoon, and since it was an adults-only resort, we expected higher-quality and unlimited drink

Awful! Avoid! We returned to the hotel after a lovely stay last year, however it has seriously declined in service. The staff spent more time arguing with each other than tending to guests then were extremely unpleasant when eventually serving guests (possibly a Brit-only issue?) We booked a privilege room to celebrate a special occasion which was a total waste of money. Front desk staff are rude, failed to take check in details making us return to the desk during our stay (which we didn’t get an acknowledgement for - the female staff member was standoffish and clueless). The privilege desk where staff are supposed to be available to assist you was consistently unmanned, when it rarely was they spent more time talking to each other. The room stank, had a view of the neighbouring hotels laundry facility and the bathroom was unclean - far from luxury or tranquil. Cleaners were still coming into the room at 6pm to tidy disturbing us in the evening. Overall, the areas were unclean. Plates and glasses left around the hotel, very young children in areas they shouldn’t be and staff are unhelpful making the guests feel like a problem. We were literally shooed away by staff and shouted at. They preach a customer centric mantra when in reality their service is far from it. Customer service after the stay is shocking, with staff avoiding addressing issues raised and having an overall rude tone.

Me and my sister just got back from a 9 night holiday at this hotel, and it was absolutely amazing. Right from first glance stepping into reception we were in love, and the receptionist who checked us in (I didn't catch her name *reddish/plum dyed hair*) was so lovely, welcoming and friendly. She explained to us all the facilities and gave us a QR code for all the other information should we need it in depth in our own time. The room was ready from 3pm but we got our bands immediately so we could have lunch/use the hotel straight away. A porter even carried both of our suircases for us to the room so we didn't lift a finger! Our room was perfect and we even had a sea view which was unexpected! The whole hotel is spotless, many pools and areas to relax, beautifully maintained grounds covered in hibiscus flowers, even an infinity pool overlooking the beach. A piano bar, pool bar which also serves Poolside food/snacks, 2 themed restaurants (1 free meal per person per stay), and a big buffet restaurant. We were all inclusive, all drinks were branded, and all the food was great and varied, with an exception of a couple of times the chunk of salmon I had wasn't fully cooked enough to my preference so I didn't eat it, and a couple of times at breakfast I had to take my omelette back to the station to be cooked more as the egg was still runny in the middle, but it was rectified). Fresh crepes being made for you to order, etc. Someone accidentally smashed the glass sign in the restaurant and in less than 2 seconds there was a swarm of staff blocking the area and cleaning it up safely. Staff around the hotel were all very friendly and accommodating, even greeting you after remembering you after a few days, and the entertainment was varied and of a good quality. Just wished there were more offerings of courtesy busses to take you to different areas like Adeje Town, Los christianos etc, as you need a taxi or car hire to get around really. We did love the free bus to Las Americas though. Overall we would stay here again in a heartbeat! Thank you 🌺😊

Really enjoyed this hotel during a 7 days holiday. The hotel is set in a beautiful, peaceful location and offers spacious, comfortable rooms. The buffets provide a wide variety of delicious options with daily changes, and the staff are always friendly and helpful. The lobby is beautifully designed, and there’s a good selection of leisure facilities with great outdoor pools. A perfect place for a relaxing holiday in Tenerife - highly recommended! Special mention for the delicious fresh pancakes at breakfast!

We stayed 4 nights and room floor was not daily cleaned. Bedsheets were never changed. Only glass of Shower was daily cleaned not floor . I also found for 2 nights small cockroaches in the bathroom. Air co wasn’t working the first night. They fix it after the request. Due to continuous Generator noise we couldn’t enjoy of sitting on the balcony. We were on the second floor . For the price per night we expected much higher standards. Location was not good : not walking distance from any bar or shopping area. People working there were very nice : waiters, receptionist, cleaning staff, .. all workers always keep smile and answer all questions

The hotel overall is old-fashioned and needing updated. Our room was very dated, but was a good size & always kept clean (the maids do a great job). Daytime & main evening entertainment in the pool bar was a very good standard. We found the evening entertainment out the front of the hotel to be a very poor standard! One act was very rude to a guest. The guest & their family were very upset! I overheard the guest complaining to reception staff the next day, but the staff didn't look interested. Unfortunately the food was very basic, and not as much choice compared to all the other hotels we've stayed at in Tenerife. Some staff are very friendly and helpful, and others are rude and impolite. One evening, in the dining hall, whilst sitting eating dinner with my wife, I was approached by a restaurant manager and was told I must go to the reception to sort out an issue on my account. At least let me FINISH EATING DINNER before approaching me! If the food had been a better standard we might have considered returning! But there's too many better hotels in the area, so we won't be returning to GF Fanabe

Fantastic hotel in the heart of Fanabe, great pool areas, even one on the roof, never had problems finding sun loungers any day. Restaurant is very well ran and clean with the bonus of also having good food. Pool snacks also very good. Always entertainment on in both bar areas with loads of seating and table service from very helpful and fast staff. Rooms could do with a bit of an upgrade, but ours was always cleaned to a very high standard the whole holiday. Highly recommend a stay here if your looking for a relaxing time.

We spent a wonderful holiday at GF Fañabe. The staff were incredibly friendly, cheerful, professional, and attentive. The food was absolutely delicious. Every night the hotel organizes various activities — concerts, animations, and comedy shows. People laugh, dance, and truly enjoy their vacation. Downstairs there’s a place to play billiards, a small library with books, and a cozy spot for card games. There are plenty of sunbeds around the pool, so finding a place to relax was never a problem. There is a car rental right next to reception for people interested in renting a car. The process of renting a car is extremely pleasant and fast - we had the car in 20 minutes after the booking. The meal organization was excellent — breakfast, lunch, and dinner were perfectly managed, and in between there was a snack bar open with sandwiches, yogurts, fruits, and sweets available all day. The rooms were spotless. The only small downside was the room décor, which felt a bit like the early 2000s. But apart from that — everything was perfect. It was such an amazing holiday that I actually cried when we were leaving.

Stayed here for 10 nights at the end of September. As others have noted, the decor is showing it's age but I believe a renovation is planned. Only did bed & breakfast but no complaints with the food. Cleaning staff were always polite and did a great job as were other staff were encountered. Plenty of sunbeds round the pool and up on the roof. Only issue is the steep hill back from the front but that's not the fault of the hotel.

We have just come back from a week family holiday (03.08.25-10.08.25) as soon as we arrived and went to the reception our room (111) was ready for us, the room was big and spacious with air con and a balcony, the beds were quite comfy, we also had the park view with side pool view. The mini fridge we had didn’t really keep our drinks cold but we did get someone to come to have a look. Our room was cleaned everyday and the towels were changed daily as well. We did have a room tab so we could either top up with euros or pay at the end of stay, this was quite handy as not many hotels do this. The pools were a decent size (2 shallow ones for smaller children and a fair size one) there was also a roof top pool for adults only, I must say the sun beds were all taken before 8:30 as I would see people putting their towels on them and when we went down there were no available. The food at the restaurant wasn’t great (I’m a fussy eater)but my daughter and husband did enjoy some of the food, some of the meat section wasn’t cooked properly as there were some pink parts still inside the food, dessert selection was ok. Breakfast wasn’t great at all so we didn’t go down at all during our stay. There is a nice restaurant across the road from the hotel called Babushka they do English and Scottish food, we did go there most mornings and we did enjoy the food. I must say we did meet a lovely lady called Sara who were serving us drinks at the bar we would see her most days 😊 Entertainment for kids and the adults were good. There was also some arcades and spa on the lower level of the hotel with a small gift shop and hair salon on the ground level. There is a little play park, football pitch, mini golf and a zip wire for the kids. We did visit Play de la Americas via the train that takes you on a tour this cost us €42 return (this was for 3 people) we also visited the Costa Adeje Market on Thursday (it does open on a Saturday as well) they had plenty of stalls with some lovely gifts to bring home. We did go to Fanabe beach where you can hire jet skis paddle boats and do other activities, we hired a paddle boat with slide this cost us €25 for the hour, my daughter enjoyed herself on this. We did get stopped by a lady who was doing a marketing survey along the beach front for families who were visiting Tenerife we got asked to pick a card and reveal the prize we won, it was a bottle of Rose wine, my daughter also was able to pick a card and she managed to reveal one of the top prizes, €120, a Samsung fold tablet or a holiday, we did go back the following day and when she opened her card it was the holiday 😀 I couldn’t believe we had one this (we are never that lucky to win anything) Overall the holiday was lovely and would recommend to other families 👍🏻

Just got back after a wonderful week there Rooms were spacious ( family room) and were cleaned daily and towels changed daily. The cleaner was thorough in cleaning to a spotless standard. All staff friendly and pleasant. Food was pretty good and a good variety. Pools clean . We were half board , you pay for evening drinks on card or charge to room no cash payment except for the little shop Only drawback is if you want sunbeds somewhere people there from 0530 and all gone by 0730 all left unattended with towels on . That didn't bother us as we went out for the day and returned later and had no problems getting one then. There's a separate small pool behind for little ones .

Dear GF fanabe. This is an update to the review I posted 3 days ago from room 126. I can only say thank you to your team and jet2 rep (chris) for your rapid response and professionalism in dealing with my gripe. Well done 👏. Visited restaurant again and enjoyed the fruits and yogurt selection you provided. Only had coffee and cake at lunchtime which was nice . Oh cafe con leche from machine is the best I've tasted in tenerife after many visits to this brilliant island. So again I applaud you. Hotel is fantastic . And as I said in last post i will come here again. Staff are first class. (Will and Lenin on roof top bar ) in particular. Too many to name .( Martha on housekeeping also) still my only gripe is evening meals for British customers. Not enough variety. No things like fish and chips, steak pie, or Sunday roast. Just some ideas for the team. Again I will be back but on a bed and breakfast basis only as I spent over 300 euros eating out when I shouldn't need to. So I'm keeping one star as compensation. 😂

Overall it was a really good hotel, when we stayed there for 7 nights in September. The occupants were typically older, but it's still a fine option for younger people looking for a relaxed stay. The daily activities run by George and Gloria were great fun, as they bring a lot of energy and engagement, however the evening shows run to 11pm each night, which can be frustrating if you just want to sleep as they take place outside by the pool. The pools are clean, and were never over-populated. We never had a problem finding a sun lounger, and reservations aren't allowed. The spa and massage packages are good and reasonably priced. They also had a deal on when we arrived and it seems this is a common occurrence. We only had breakfast included in our package, which was the usual offering of fruit, pastries, and cooked food - however they lacked hash browns on 6/7 meals which was a shame, but otherwise it was good. It was possible to park a car outside provided it wasn't market day, and the walk into town takes about 10-15 minutes along the water front.

This was the cheapest hotel we could find in January in Los Cristianos, we booked last minute and found a lot of the accommodation in the area was sky high in price. I'd say it was pretty much what we expected - as our expectations were quite low. I would say that the pool area was quite nice with plenty of sunbeds, and the staff here were very accommodating and friendly. We were also quite happy with the size of the private terrace we had on our room (our room was the most basic option). Also, the location is pretty good, close to the main areas. Two things let it down for me: 1. The beds were very uncomfortable, the staff did arrange for us to have a mattress topper put on but even with that you can't get around the fact that the beds are desperately in need of replacement, and we weren't able to sleep well on them at all. 2. The included breakfast, whilst having a lot of options was not the greatest. All of the "hot" options were stone cold on all 4 mornings of our stay, that is to say, the items weren't even slightly warm so I imagine most of the food is cooked very early and then left out rather than kept warm properly. I think go for the hotel if you're on a budget, a short stay here was enough for us though.

We stayed here a few months ago now, but I've probably only just gotten over how utterly horrible it was to actually put the energy into writing a review. During the summer, the staff can't cope with the capacity of the hotel, nor can the amount of sunbeds, chairs or pool space outside. The pictures you see of Sol Arona do not reflect what it actually looks like. Picture the worst sky rise block of flats in your hometown, that's what it really looks like. I was mortified on arrival, then to find the pool is tiny compared to pictures. The mattresses are horrible, drains stink, major timescale build up in the shower no air conditioning, unclear on booking you have to pay for a safe per night, which you'll be lucky if it even works. On arrival, took almost an hour to check in which was awful in the non air conditioned lobby. The first two nights we had horrendous noise from other guests to which we were alerting security until 5am. Security just stopped bothering to knock on the neighbouring room by that point, doing nothing at all about it. We eventually had to move rooms and almost had to pay for the safe for the week again as the reception staff didn't document it properly. Moving on to food, no major issues here, other than the squashed flies around the rims of dessert lids. Range of food was okay. If you're really still thinking of going here after reading this review, don't bother paying all inclusive. You simply can't take advantage of it, there aren't enough members of staff to be able to serve you the all inclusive drinks. You can self serve wine and one lager, but if you ever want something different, just give up hope that you'll be able to get served at the bar. Poolside toilets also disgusting, which is non surprising given the state of the rest of the place. We ended up with money back from our holiday provider for the experience we had (which is something we've never ever had to consider even asking for before) which was backed up by the proof of all of the above. Only good thing about this hotel was the convenience of location and that checking out took 2 seconds. I see Sol Arona reply to reviews, I'd much rather they didn't bother with this one.

Food was beautifully presented buffet meals. Lots of options to suit everyone. Cooked fresh as you wait steaks, fish, etc if preferred.I did see small brown bugs coming up through a hole next to the food & running across it. I'm sure the Staff are aware of this! Can it be prevented in such a large Hotel? Wine was tasty. Gardens well-established & relaxing with smoking areas separate. Beautifully lit at night. My room was overlooking the pool & entertainment stage so I could sit on balcony to chill - East facing so sun all day until sunset. Noisy until Midnight with the various Acts but I didn't mind. Overall it was very relaxing but it's down to personal choice.

This was our first visit but many of the holidaymakers were repeat visitors. This was due to the excellent location of the hotel, just a few mins from the beach, and because it is so cheap. We went half board and found a good choice of dishes and no upset tummies. The downside was the room was very small & poorly decorated. The bathroom stank of sewage. As we were not poolside we were in shade all day, also there was noise from reception, the car park, and teenagers in local park till about midnight. We would advise anyone booking here to book a high-up poolside room to avoid these problems.

I have given three stars to the location. Why? Well Tenerife is beautiful and many locations are as close to the beach and vibrant live around as this one. But Sol Arona seems to milk “location” way too much. Please just for the love of god buy new mattresses, put an effort on the quality of the rooms and facilities. Mind blowing that in this day and age you dare to charge the prices you charge for that quality. I have visited this island many times specially the north and I can tell you and everyone reading this, people here take very seriously quality in hospitality. Only one picture for those that want to understand my comment on facilities. Update based on their response: in order to get a good bed, maybe call them ahead to know which rooms have decent mattresses. It seems it’s okay to have bad facilities. So, seems to them it’s the guest who doesn’t know how to book a room. By the way the prices are pretty much the same. Now, actually thanks for replying I forgot to tell you that you can hear everything from the hallway to the next room to the outside.

This hotel is an absolute disaster and nothing like the photos advertised. Upon arrival, we expected our room key to be ready, as we had already informed the hotel of our arrival. Instead, we’ve been stuck in a queue of 10-15 people for over 20 minutes, waiting for the incompetent reception staff to handle basic check-ins. It’s beyond frustrating to see how slow and unorganized they are. The service is appalling, and the entire place feels like a relic of the Soviet era rather than a vacation spot on Tenerife. For €160 per night for two people, you’d expect at least some level of professionalism and comfort, but this hotel offers neither. The interior is outdated, the staff seem indifferent to the needs of the guests, and the overall atmosphere is just depressing. This has been one of the worst experiences I’ve had with any hotel. Avoid this place at all costs – it’s not worth your time, money, or patience. Absolutely unacceptable!

Lovely hotel can't really fault anything. Rooms are nice clean everything you need. Had a sea view which was lovely. Food was lovely also. Drinks are a little expensive but plenty of bars ,restaurants on your doorstep all within walking distance. Staff friendly and helpful. Pool is lovely and plenty of sunbeds no rush to put your towels down tho some still do. There are several beaches which admittedly I've seen better but they are okay. It's a lovely hotel and I would definitely recommend it. Fabulous stay and holiday.

We had a fantastic stay at Dreams Jardín Hotel. The food was exceptional with top-class variety every day—something for everyone. A special shout-out to the amazing staff: Fernando and Li were always happy to help and so lovely with our 1-year-old. Francis and Melina at the fitness suites made our trip even better with their care and brilliant, enjoyable classes—a real highlight! Our room was spacious with a great-sized balcony, perfect for our little one to crawl around safely. The pools were lovely too. We’ll definitely be back and highly recommend this hotel to others!

Our holiday exceeded all expectations. Dreams Jardín Tropical Resort and Spa is a beautiful hotel. The facilities were fantastic, we used the pool and gym daily, enjoyed the spa, and treated ourselves to a massage. We also included breakfast in our stay, and it was absolutely worth it. We stayed in a junior suite, and it was stunning. If your budget allows, the upgrade is well worth it. What truly made our stay unforgettable, though, was the team. Every member of staff went out of their way to make us feel welcome and at ease, their warmth and hospitality really stood out. Honestly, I can’t fault this hotel. If you’re staying in Adeje, I wouldn’t hesitate to recommend it. My only complaint? That I can’t give it more than 5 stars! ⭐️⭐️⭐️⭐️⭐️

Our second stay at this tranquil oasis. Excellent facilities, great choice of food. If you stay here make a reservation at Pintxos (tapas restaurant), incredibly romantic, wonderful food, very friendly knowledgeable waiters - trust their tapas recommendations. Good value for money without sacrificing taste or customer service. Onsite gym has the best ocean views. Sunset Bar cocktail menu is great value and the ocean view really makes it.

We came to Tenerife in 2019 and walked past this hotel and I really wanted to stay here. It's changed a bit since then and the bottom part has now been sold off and turned into a beach club. The hotel that's now here is still lovely, the communal areas are beautiful and naturally cooled from the breezes that blow through. The rooms are starting to show their age, with a little bit of wear and tear. Showers are hit and miss, often either scolding hot or freezing cold. Electric sockets are loose in the walls. So it needs a bit of renovating. Over all though it didn't distract from how lovely the hotel is. The staff are incredibly accommodating. The food on offer is high quality. We were B&B but ate in a couple of the onside restaurants. Breakfast is high standard and loads on offer. I would definitely return. Note: the hotel need to do something about the ridiculous sun lounger reserving. People putting towels on sun loungers at 8am, and not turning up until 1pm, using them for an hour and leaving again. Meanwhile, couples and young families are wandering around searching, or making do with a single bed. Needs to stop.

We had an amazing stay at this hotel in Tenerife! The atmosphere is so peaceful and welcoming — you instantly feel relaxed the moment you arrive. One of the highlights was definitely the pool area. It feels like you’re swimming in a tropical jungle, surrounded by beautiful palm trees and lush greenery. It’s the perfect place to unwind and enjoy the sun. The staff were absolutely fantastic — friendly, professional, and always ready to help. The hotel itself is clean, stylish, and very well taken care of. Even though there’s no direct beach access, it didn’t matter at all — the overall experience was more than perfect. Everything about this place feels special.

We had a fantastic stay. We only had breakfast since we went out for activities every day. The breakfast was very extensive and delicious. The rooms were very clean and spacious. The staff was always friendly and helpful. The location was quiet yet centrally located.

Stayed here with my partner for 8 nights all inclusive. Really enjoyable experience. Only complaint would be the entertainment finishing at 10-10:30pm and bar closing at 11. Felt too early on some nights. 10 minutes walk to shops and the beach. Staff really helpful and attentive. Our room was lovely and cleaned every day. Bathroom floor a little worn and stuck down with tape but wasn’t an issue. Entertainment team were good. Some were more enthusiastic than others but they put on a good show. Would definitely stay here again.

All round great hotel. The whole place is kept lovely and clean constantly. All inclusive was great and there was plenty of different food on nearly every meal. Plenty of choice for picky kids as well. Good drink selection and the entertainment was decent for both the kids and adults. The location is absolutely spot on as you're smack bang in the middle of everything you could possibly want from bars to shops and restaurants.

Me and my partner stayed here at the end of August 2025 and WOW what an amazing time we had! The hotel is always clean, theirs is staff around 24/7 to help with any questions or problems and the services they provide are great. In regards to the food, it is generally pretty good for an all inclusive resort. There is variety of pizza options at all times at dinner and tea time and the pizza’s are really tasty and at tea there are different food options being cooked. However, they do lack the variety of food they offer; we did tend to be eating the same thing. The desert options were always fantastic as they had a large chocolate fountain, various ice cream options, variety of fruit and various cakes and cookies to choose from.

Just returned home after a fantastic week at the Hovima Suites with my wife and daughter. The was the first time we had stayed here and it definitely won’t be the last. Everything from the food, the cleanliness and the staff was first class. I will absolutely recommend this hotel to my friends and family. Thank you for a great holiday

We just spent a week at this hotel, and I can say it's one of the best I have ever stayed at. The hotel is very family-friendly, with a splash park and kids' pool with different toys to share. The kids' club is open twice a day, and there's a mini disco every evening (I wish it started a bit earlier, though). There are lots of families and kids, but we always managed to find a sunbed or a vacant table during breakfast and dinner. The food is amazing, with a great variety of dishes, sweets, pastries, and dairy products. I can't even imagine what else I could want to eat, as there was always something unusual and everything was really tasty. The location is amazing too. The nearest beach is about a 7-minute walk away, and the HiperDino is about a 3-minute walk away. A separate shout-out to the housekeepers on the second floor. Our kids made such a mess in our room—sand and crumbs everywhere—and every day the housekeeping did an amazing job. I left a thank-you note with a tip, but the money was only taken once. Every person working at this hotel is very friendly and polite. We were never pressured to buy anything or leave tips. I highly recommend staying here if you want to have a relaxing family holiday.

We visited in 2023 and had to return this year too! The hotel is amazing — it is everything you could ask for and more. The entire place is spotless, and all the staff are friendly, welcoming, and professional. There’s entertainment for everyone. The location is perfect — just a five-minute walk to the beach, where you’ll find plenty of shops, restaurants, and bars. There are too many staff members to name who made our stay wonderful, but special mentions go to Alexandra, Rasoul, and Berta — all 5 stars! We even extended our trip while here, and the reception team made the process smooth and stress-free. On site, there’s also a lovely hairdresser, a Starbucks, and a spa for that extra bit of relaxation. Huge thanks to everyone!

We had the most amazing holiday as a family of 6. The rooms and hotel were clean, the food was really good for an all inclusive - tasty and variety for all. Staff were extremely pleasant and helpful. Even our 15 year olds enjoyed every minute. A really lovely holiday for our family! Couldn’t fault it

Lovely hotel, has all the facilities for families, young couples and those of us that are matured in life. Staff are very helpful, polite, and welcoming. Food is very good indeed, a great choice each day for breakfast, lunch and evening meals. Great entertainment each night well supported. Hotel is having a closure end of January for a refurbishment, costing quite a few million euros, 7 months closed. It will be very impressive, I am sure once completed. Yes it's needed because it's a little dated in area's. Love the Adults only area for relaxing, quietness and swimming pool facilities on top deck floor 6. All in all it's a lovely hotel and not too far from the front if you like beach and sea areas of El Duque.. *****

We are booked for November 19th, when is the hotel reopening please. There are 7 of us on a long awaited family break so I’m slightly concerned as the tour operator said it was due to reopen in August. Please can you advise. Thank you

Stunning hotel with everything you could ask for. Stayed here on an all inclusive basis, and was extremely happy with everything. Good selection of food and drinks on offer (the pool bar area offers take away options for food and drink too). Swimming pools very good size and with plenty of sun beds available, no issues getting one at any time of day. Easy 5min walk down into the main town area/beach. Overall would happily recommend this hotel to anyone looking to add a bit more of a luxury feel to their holiday 💁‍♂️

Absolutely amazing, I’ve had a lush time here at GF gran costa adeje the staff were lovely and the buffet was GREAT if your doing all inclusive and the pool is big and well maintained they give you your own towels, the bathroom was incredible very modern and cleaned thoroughly and they make your bed every morning it was amazing definitely recommend this wonderful hotel.

Amazing!!! Been 4 times to this hotel and every time I can not fault beautiful people with amazing service, I'm going back for my 5th stay in November great time to go, food and drink always perfect and if not they are so happy to fix. The staff don't even feel like staff they are like family now I LOVE this hotel I personally would not go to any other

Cant wait for our second stay here in may we loved our first trip, heard lots of mixed reviews about a kids splash park being added? Can someone from the hotel confirm if this is true?

We stayed at this hotel for the second time with our 2 year old daughter. The hotel is great for families with toddlers, babies or older kids: very spacious, the staff is amazing, rooms offer enough space for younger more energetic members of family. We really enjoyed the proximity to the beach, heated children's pool, food for breakfast and dinner and music in the evenings. I don't think the animation team knows how to deal with younger kids (best for 5+), but they're nice and wish we'll. We were however sadly harassed by the neighbor guests who banged on our wall when our daughter was singing or playing in the room. Expect many many senior visitors in this hotel: most of them are nice, but there will always be a few who expect this to be a senior residence with no children around. As miserable as those people are - they can ruin your family's holiday.

We had a wonderful stay at this hotel. The place itself is beautiful and everything is kept spotlessly clean. The staff are incredibly kind and friendly, always making us feel welcome. A special mention goes to Beatriz, Jesus, and Ariel, who went above and beyond to make sure we had a great holiday. Their warm service really stood out to us and made our stay even more enjoyable. There is only one small downside we noticed: the vegetarian food options could definitely be improved. Often, only the side dishes were vegetarian, and at the pool bar the snacks were limited to fruit. All the sandwiches and salads contained meat or fish, which was a little disappointing. It would be great to see a wider variety of vegetarian choices in the future. Overall, though, we truly enjoyed our time here and would gladly come back!

I spent seven nights at Melia Jardines del Teide and left feeling refreshed, sun-kissed, and pleasantly satisfied. The hotel is perched on a hillside, which means the views over Costa Adeje and the Atlantic are absolutely stunning—especially at sunset. I had the Level Master Suite and the rooms were spacious and modern, with a comfortable bed, sofa bed, two bathrooms and two balconies, a space that became my morning coffee spot. The Master Suite offers added benefits, with one free dining option, money discounted for another meal and private return transfers to the airport - it is well worth considering. I had booked The Level experience and the upgrade is well worth it, with private lounge access, premium drinks, and a quieter pool area which made the stay feel more exclusive. Food was a highlight. The Level breakfast buffet had everything from fresh fruit, made-to-order requests, cold-cuts, champagne etc. The Pico Negro and Casa Nostra restaurants were excellent with fantastic food and beverages. I ordered a Rib Eye steak in Pico, and I was not sure whether to eat or climb it (that big!) The evening entertainment at the Retama Lobby Bar was a eclectic mix of music, with the different nightly performances catering for most tastes. All the Staff were extraordinarily friendly, efficient and helpful throughout my stay. This is my second vacation at the hotel (and I am already booked for 2026!) so if you're looking for a relaxing adults-only escape with great views, solid food, and a touch of luxury, Melia Jardines del Teide delivers.

My friend and I stayed at the Melia Jardines del Teide for a week in August. We had the best time! The location was spectacular, the views are amazing and you can walk to the beach. We booked all inclusive but we didn't upgrade to The Level, which didn't look at all necessary. Their pool was situated strangely in the middle of the hotel near to the main restaurant, and the main pool had much better vibes. We are in our 30s and like to have a drink or two but also equally enjoy chilling by the pool and reading. We LOVED the sport activities they offered! Kevin, Elisa, and one other guy who I unfortunately can't remember (who had some amazing energy!!!) were super engaging and fun, and easily coaxed us into the pool every day for aqua fitness, underwater running, underwater cycling, dancing, etc. We also did a yoga class one evening which was exactly what we needed that night! The pool bar staff were fantastic--Bea, Alberto, Nico and Jesus were always smiling and full of banter during their non-stop demanding work..and were happy to let me practice my Spanish with them each day. The staff at the lobby bar were also great..they even remembered our nightly cocktail order out of all those guests. The evening entertainment was varied and much better than you would expect for hotel entertainment. The food was GREAT! So often the food in a hotel buffet can taste really bland and it can get boring after a week. I can't remember the last time I stayed somewhere and was this blown away by the food. The selection is huge, and you won't be able to try everything in a week. I am vegetarian and I really appreciated all the different vegetables they cooked, different pasta dishes, and especially the veggie paella they made a few times! The desserts were amazing, and the breakfast options were also never-ending. I think I counted 8 ways that they would make eggs. Hats off to all the kitchen staff because they put in some serious effort. The room was also great..beds were super comfortable and I think we had 3 huge pillows each. Everything was really clean, and the housekeeping staff did an amazing job and were also extremely friendly. Everyone at the reception was also totally delightful. They organized us a rental car for a day and it was dropped off and picked up from the hotel. All in all, everyone at this hotel seems really happy to be working there and that is super important to me. The grounds are beautiful, and there are so many people working hard each morning to keep that place looking beautiful. It was without a doubt one of the best hotels I have stayed in and I will definitely be back! 10 out of 10!!

We visited Melia Jardines Del Teide in late September to get some late summer sun as a same sex couple from the UK. What we booked: We booked 10 days, Bed and Breakfast and opted for The Level. We booked bed and breakfast as we wanted to sample some of the many local restaurants in the area. We also opted for the level as we liked the idea of a smaller quieter pool, the use of the lounge area and the nibbles and drink options that were made available throughout the day. The Level: On reflection, while the Level perks were nice, the offering is a confusing proposition and really needs to be rethought by Melia. Drinks and food have to be consumed within the Level lounge which I found frustratingly bureaucratic given we’d paid for the food/drinks as part of the upgrade. The level pool is actually more overlooked than the main pool too, and the all inclusive guests that use the buffet at lunch time queue alongside that pool every lunch time. The main pool had a better vibe and was better served with amenities too. This is a site specific issue with Jardines Del Teide though. We did like the A La Carte breakfast option you get with the Level. We did sample the buffet breakfast on two occasions too. The Level Breakfast menu was a little limited for a 10 day stay, but you can configure what you like and the staff were very accommodating. A special mention to Jose and Cecilia (I can’t recall everyone’s names!) but all the staff were smiley and made mornings a real pleasure. The 4pm - 6pm drinks and tapas offering was also a nice thing, but similarly was frustrated by the ‘rules’ of the Level Lounge. The Circle: This is Melia’s ‘subscription scheme’ - but they also work around the hotel site all day to improve the guest experience. They acted like a concierge. We did have a sales pitch for the subscription, and while it wasn’t suitable for the kinds of holidays we take, I can see how it would work for people who like all inclusive breaks and have flexibility with holiday time. We did get a brilliant couples massage from Lana at the spa just for finding out more about Circle. Irrespective of our decision, the Circle team acted like an enhanced concierge during the stay. They arranged several events throughout our time, such as a cheese and wine tasting or a gin tasting experience, and there was entertainment in the afternoons too. A special shout out to Yasmin who gave us brilliant local insights that helped us plan a 2-day road trip all over the island, and to Toni - who not only ironed out a couple of little issues we had with the room with exceptional speed and ease, but was also really personable and engaging company during the stay. They made a huge difference - A big thank you! The hotel site: We loved the fact it was adults only, and that it’s spread out over a big site. It had a feeling of space and exclusivity. Summary: A lovely hotel, in a great spot. Clean, spacious with a great landscaping and surroundings. Fantastic team of staff. Consider mobility and location when booking. And make sure your board and room choices consider the hotel food options and external food facilities.

We stayed at this hotel with our family and were absolutely delighted! The service was impeccable, thanks especially to Jose at the reception who was very friendly and helpful. He solved all our request and did his best to make us happy. The food was amazing and varied, we appreciated the quality and quantity of the meals. The cleanliness of the rooms was impeccable, every day we found our rooms clean and tidy. The view from the rooms was spectacular, we were able to enjoy the panorama every morning. But the real touch of class was Alessio, who helped us with our luggage and everyday with a smile, always very kind and professional. Overall, we were very happy with our stay at this hotel and would recommend it to everyone. Thanks to all the staff for their hospitality and kindness! Definitely coming back ! 5/5 🌟🌟🌟🌟🌟

The hotel is an oasis, palm trees and lovely planting everywhere. The levels experience we went for was so worth the money for complimentary snacks and soft drinks alone, my husband enjoyed the drinks too! Finally and the most important call out is for all the staff, they are all so friendly, helpful and welcoming. I wanted to make a special call out to Patrick, the concierge. He was so helpful in recommending restaurants to suit our tastes, directing us to the local pharmacy when I was unwell and generally just a very helpful and friendly individual to speak too.

This was our second stay at the Meliá Jardines del Teide, and once again it did not disappoint! On arrival we were pleasantly surprised with vouchers for a complimentary bottle of wine and a cocktail as a thank you for returning – such a thoughtful touch that made us feel genuinely appreciated as guests. Unlike our last visit, this time we really made the most of the exceptional daily classes on offer (all included at no extra cost). There are activities running all day, every day, so there’s always something to get involved in if you want to. We tried the Latin dance classes twice and the coffee workshop with Lucas, who was truly outstanding – so knowledgeable, engaging and fun. We also joined aqua fit with Fernando, who was just as fantastic. Both Lucas and Fernando are incredibly friendly, energetic and inclusive, making every class suitable for all abilities. We also joined the jewellery workshop run by Rosie, with Fernando assisting, and this was another highlight. They were brilliant at guiding us through the process, and we left with beautiful, unique glass necklaces as souvenirs – such a memorable experience. Evening entertainment is another strength of the hotel, with a varied programme of talented musicians and performers in a stunning setting with breathtaking views. Lucas and Fernando were again a big part of the fun, keeping everyone engaged and involved. As for food, while we can’t comment on the buffet restaurant as we stayed bed and breakfast, the breakfast itself was excellent – a wide variety of fresh and delicious options to suit all tastes. We also dined at Pico Negro restaurant twice during our stay and both meals were exceptional. The staff there were incredibly attentive, knowledgeable about the dishes, and made us feel so well looked after. The same can be said for the bar staff throughout the hotel – all of them are warm, professional, and go out of their way to make you feel welcome. We also noticed the benefits of The Level, but we never felt as though we were missing out by not booking this package, nor that we were treated any differently – which is a credit to how well all guests are looked after. At the pool, we’ve always been able to find sun loungers without a problem, which made our days there even more enjoyable. The only small negative we would mention is that the pool floor is starting to look a little tired, with some paint coming away at the bottom – hopefully something that can be refreshed soon. The hotel itself is spotless, beautifully maintained, and offers unbeatable views. However, it’s the staff who truly make this place special. From start to finish, every interaction was wonderful, and we honestly can’t recommend the classes, entertainment, or the hotel itself enough. We can’t wait to return again!

Nice hotel. Excellent service from bar staff. Buffet restaurant is typical of all hotels with busy peak periods and tepid food but there is plenty of choice and some freshly cooked items being prepared at all times. Lunch at the poolside bar is reasonably priced. You can upgrade to the "UP!" experience if you want to spend your day sun bathing, eating and drinking on the exclusive roof terrace but we weren't bothered.

Just came home from staying at the gran arona hotel. The hotel is beautiful and rooms are very spacious and beds are very comfortable. Our rooms were cleaned daily which was appreciated. The housekeeping ladies were so nice and friendly. We had a mishap at the start of our holiday, we were overbooked and had to stay in another hotel but both staff were very accommodating and kind. The staff (especially dining) aren’t very friendly. We did feel as though we couldn’t ask any questions because of dismissive responses but I’m also not sure they could understand our accents (we are Irish). We did have an incident with one lady at dinner who yelled at my partner in Spanish for using his napkin to wipe his spilled food off the table. I do wish I reported this to the front desk as I was extremely embarrassed and upset to be yelled at in front of people at dinner. She then was clearly telling other servers at dinner who were giving us dirty looks along with her. We were also very disappointed that in order to get to the roof pool you must pay €85. With the amount of money we are already paying I think that is a disgrace. And if that is advertised on the website it’s not advertised clearly. Over all we had a great time and the best part was just sitting on the comfy pool loungers and then going for a swim to cool off.

My first holiday in 21 years and this did not disappoint the hotel Arona Gran was amazing. Staff were lovely and so helpful the entertainment night and day was fab especially Virginia what a lovely friendly bubbly girl she is. Hotel room was lovely and big very clean . The food they put out was fantastic never seen so much variety I will definitely be coming back here had an amazing experience

A superb hotel with so much going on from the biggest range of high-quality food in a buffet to a highly equipped gym with superb ocean views while you work out! The staff are excellent and very friendly and make the stay here both relaxing and fun. The pools are great for chilling or getting your lengths in and the sun loungers are crucially very comfortable. A real luxury hotel where the attention to detail on the small things makes all the difference to making your stay feel luxury. The views from the balconies whichever side of the hotel you're on but you probably won't need to spend much time in your room anyway with plenty to do around the hotel with planned activities, shows, and being just metres from the seafront and a short walk into the local town. Would highly recommend.

Returned from the Arona Gran last evening after a five night break. I have never had a sun holiday before where 200+ people have been so respectful to one another in the pool area. Absolutely peace and quiet and just what I needed. The staff were all friendly, courteous and helpful at all times. Everything about this accomodation exceeded my expectation with a big shout out to the quality and choice of food deserving of a special mention. I will definitely consider returning here in the new year. Thank you 🙏 JP.

Arona Gran Hotel – Tenerife Review Great location, clean hotel, and excellent staff — always fast, kind, and helpful. Rooms are spacious and luxurious, with both shower and bath. The lobby is beautiful with a real jungle vibe from well-kept plants. However, there are areas for improvement: sun beds are taken by 7am and the policy isn’t enforced; food and coffee are average; air conditioning weak; balcony furniture dated; safe charged extra; TV locked to an app not available in Ireland; WiFi poor; no private parking; bar payments only via room number; no vending machines for late snacks. Entertainment is loud, repetitive, and not very inclusive. On the positive side, drink prices are fair, water fridges on every floor are a big plus, and the live piano each evening is wonderful. The shopping gallery and Dino Market nearby are also very convenient. Overall: 3.5/5. A lovely hotel with potential, but several details need improvement to truly match its 4-star rating.

Excellent hotel - deserving of the rave reviews. Fantastic entrance when you walk in, beautiful real plants all over that are taken care of exceptionally. Welcome drink on arrival is a nice touch and found staff generally helpful and efficient. Very grateful to have been given a free upgrade on arrival to sea view rooms on the top floor, the views were stunning. Rooms tastefully decorated and very clean. Good selection of food particularly at breakfast, love the selection of fresh fruits and the bread is absolutely delicious! My only gripe is I personally found some of the dinner very bland, e.g. grilled meats have no salt or pepper, curry did not have much spice but totally understand they're trying to cater for everyone. Loved the ice cream at dinner - very good quality. They were also fantastic with allergies, far better than previous hotels I have stayed in. The Chef would go round and personally say which dish a member of the party could/ could not have. I also think it would be nice if they had the homemade pizza every evening/ more frequently as it was very popular. Great facilities- especially love the heated pool and jacuzzi features! Entertainment was good, drinks service in the evening can be slow however. Lovely selection of drinks. Cocktails made with fresh fruits etc... Nice to stay in a hotel that is in Canarian hands with a vision for sustainable tourism, liked use of water fountains to minimise plastic bottle use. Wish them best success in the future with now 6 hotels as part of their collection.

Great hotel. Isn't cleaned in the outside areas as you would think. Room was lovely, but did have the junior suite. Strange place where they put the bath. The only problem in the room, was that the air conditioning smelt like sewage. Spoke to reception but nothing was done. In the end I turned it off. Location is great with a good selection of bars and restaurants if required.

My husband and I came here for our honeymoon, as well as our first time on holiday after his accident. We could not have asked for a better experience. Everything was perfect, the staff were friendly, everything was spotless, accessibility was almost perfect! Just the shower space could be improved if there is any future plans for renovation (although not necessary) - we managed :). Location was good! Everything was amazing! Would highly recommend this hotel for active paraplegic couples. We even managed to get my husband in the pool, which again was the first since the accident. All three life guards were happy to help although we didn’t need it. The all inclusive food buffet was really good, something for everyone. All full of flavour.

We initially asked for a higher floor room on the booking twice, we ended up on the bottom floor facing the strip with a room that had awful air-con. Our room was near a storage cupboard for smelly towels or something, there was a horrid smell, the entire time i was there. After complaining, we managed to get our rooms changed 3 day later, not great. Cleaners are fantastic, very nice and welcoming, no complaints, they’re solid at their jobs. Receptionists HIT AND MISS. Some are fantastic, some really come across like “why are you talking to me right now” NOTE some staff don’t make you feel welcome. Gym was fantastic The lack of stairs is a nightmare, the amount of time waiting to use the elevator was annoying. Swimming pool was great, sucks it closes at 6:30PM but i think thats down to local laws or something, so cant complain. This hotel feels like a overly polished 3 star hotel, not quite 4. The food is horrendous standard and entertainment is very meh. Would i stay again, probably not, not my cup of tea and personally for the money we spent on a 4* you would expect better.

We recently stayed at the Guayarmina Princess and we can’t recommend it enough! The hotel is stunning and in a perfect location with plenty of bars, restaurants and shops. The buffet restaurant had a lovely selection of food for breakfast and dinner. The entertainment bar & the cocktail bar both had a great selection of drinks in the evening. The pool was lovely and sun beds can be reserved easily on the app which cancels out any stress about putting towels down early in the morning. The staff were exceptionally helpful and the restaurant staff were very accommodating. The rooms were lovely and spacious and cleaned to perfection. Overall, a lovely stay and will definitely be back!

At first glance, the hotel is absolutely stunning – the architecture is beautiful, the amenities are impressive, and the staff are genuinely lovely. There are plenty of activities on offer, and the overall ambience is very much like being on a luxury cruise ship. However, when you look a little closer, some of the details begin to fall short. Our room had visible mould in some corners, which we reported to reception four times, but unfortunately, nothing was done about it during our stay. The walls are also incredibly thin – if you’re unlucky enough to have inconsiderate neighbours who slam doors and drink loudly at 3 or 4 in the morning, a good night’s sleep is unlikely. The beds themselves are very comfortable, but the pillows leave much to be desired. What’s more disappointing is that the “double bed” is actually two large singles pushed together. For couples who enjoy cuddling or are celebrating something special like a honeymoon, this setup is a definite let-down. All in all, the hotel has a lot of potential and offers a visually beautiful experience with excellent service and facilities. But sadly, the finer details – which are so important – didn’t meet our expectations. With some improvements, especially around maintenance and room comfort, it could truly live up to its first impression.

Room had more than ample space with TV, hairdryer , toiletries , fresh towels ( daily if wanted ) , tea, coffee, small fridge , seating area and balcony . Out room was side facing the Ibostar hotel near the pool end . The only thing we found was at nighttime the room was quite noisy even with the door closed . If you stayed in one of the Platinum rooms over the pool it must have been very noisy . Food - plenty of choice in the Food market , great attentive staff and beer ,wine and choice of drinks great . We tried The Roast restaurant but we're very disappointed. The main course ( mixed grill ) was so over oily, very bland , very overcooked runner beans and chips which were barely blanched ,needless to say we didn't eat there again although could have ! Entertainment was good and varied . Drinks from the bars were fine , the alcoholic cocktails could be a bit hit and miss depending on who was making them but there is plenty to choose from that are All inclusive. The hotel itself is lovely. Beautiful location, very clean ,modern , lovely staff and the pools are gorgeous. Plenty of sunbeds to choose from. It's literally across a pathway to the beach so location is fantastic. ☺️

I’d honestly go back to Tenerife just for this hotel. The Room was perfect with water provided everyday to us. The food at the food market was very nice with different variety everyday. The times were also perfect for both the dinner and the breakfasts. Drinks were fantastic staff constantly checking on us asking if we wanted to order some more. The reception staff were very kind. I lost my cardigan which one of the staff found and gave it back to me. Got to try the roast restaurant twice where I got to try both the steak and chicken which was both the best I’ve had. The hotel location was perfect since it was near to the beach. Got to hear waves from where my room was. Down the road was the bus stop for both the Siam park and Mall. The pool area was really nice. I’d recommend booking sun beds timely enough, there was good availability and when we were there. They had Zumba and volleyball during the day at the pool which was super fun and entertaining. The drinks were so lovely with a huge selection of cocktails. Wish I got the chance to try them all. Overall it was the best 10 nights and I’d love to return some day.

Beautiful hotel with nice architecture and a spacious lobby. It does feel like a maze during the first couple of days with all the different levels, but if you search, you’ll find your way. The bedrooms and bathrooms are practical, nicely decorated, and spacious. The restaurant was a real disappointment. Breakfast is good, but nothing special. Dinner is honestly not good: many dishes are served cold, pizzas stay too long under the heaters and are no longer fresh. During our first days we had a full dinner offering, but from September 7th onward only about two-thirds of the kitchen was in use – probably due to lower occupancy? Not okay, as we are still paying the full price. The pools are great and very accessible for little ones. Major downside: our oldest daughter (2.5 years old, just under 1 m tall) loves the water but was not allowed on the big slides or other water attractions. She could only use the “baby” slides, which were too boring for her. This was a real let-down, especially since the hotel promotes itself as child-friendly and we partly chose it for the slides and play facilities.

What an amazing hotel. Was sceptical when booking, but turned out to be absolutely amazing. Great swimming pools, surf pool, kids pool with entertainment. Every evening there is live music, different, from piano to rock-n-roll! Amazing buffet breakfast. Evening arcade and simulators for kids. Spacious rooms, amazing staff, very clean. Once a week there is Flamenco show which I recommend - book through the hotel with discount. Amazing sand beach around the corner and shopping mall just across the street. I wanted to mention very helpful and kind receptionist Eugenia - helped us numerous times, thank you.

What an amazing hotel! This is the third time I've stayed here with my two children and I cannot fault it. The service is excellent and the hotel is beautiful. The layout of the rooms is perfect for a family of four. The restaurant delivers a wide range of food, catering to all tastes. The staff are so helpful and friendly, and are always ready to help in any way they can. I really would recommend this hotel as a special place to come and relax with your family. It's away from the crowds and has a beautiful beach 5 mins walk away. Thank you GF Victoria 🙏

First time staying at the gf victoria, as usually stay at the gf isabel and can truly say I have never been so disappointed with a hotel ever abroad or even in UK. Every morning at breakfast would ask for a high chair for my lo, every morning would get it myself half way through the restaurant as none staff ever brought the high chair despite asking for it when placing the drinks order. Our room was flooded on 3rd day here. 3 year old daughter slipped and banged her head as we didn't know it was there. Went down and told the reception and told them about it, they did say oh sorry we will get it sorted. We went out and came back 5 hours later and went too room as no one had said we couldn't re enter, too the room flooded more and could clearly see that it was coming from the lights. So we called reception and told them about it again told that someone has checked it so they would send a cleaner too dry the floor. Once the cleaner had arrived I explained too them they could stand there and repeatedly clean it although it was pointless as it's coming from the roof. So called reception again and asked if a manager could come see it as felt like was not took seriously. Manager came about 20 minutes later and said yes we have too move you room as the pool above it leaking. Did apologise however didn't seem overly fazed or interested as it was reported more than once.We packed and got told someone will come get us too move everything too new room. Called them waited 30 minutes after 30 minutes called again waited another 20 minutes no one arrived. Bye this point it was 8pm and child was soo hungry so we took everything too reception ourselves as no one came too help. They did offer us dinner in the buffet but we declined and told them kids didn't like it when we paid 150 euros the night before so wasn't wanting that. So after a long day took lo too mini disco asked for a drink at 8.30 waited until mini disco was over at 9pm still no drink and was leaving. Asked waiter if we could not be charged for the drink we didn't get. Got offered the drink as we were leaving the mini disco which obviously was refused as wanted it for the mini disco. Pools are nice that's if someone hasn't soiled in it and have too wait until full pool is re cleaned. Buffet dinner I would not recommend. Breakfast is good apart from asking for high chairs too not recieve them so have too go hunt about restaurant too get one. I would not recommend this hotel especially for the price you pay too have such horrible experiences felt like it's been a nightmare holiday I would not be back. I would highly recommend gf isabel and will be returning to there.

Stayed there for 8 nights last week with my family Positives: - Great breakfast, even better dinner - Every personnel were great. Service quality is impeccable - You feel the luxury and high quality all around - You do not feel the crowd, premium feel everywhere - Excellent SPA - Fantastic Gym. Best I have seen in a hotel - Good housekeeping services - Lots of activities to entertain kids Some other general comments : - I thought some people in Kids Club would speak German. My son does not speak English yet and could not join the activities(joining kids looked very happy) - Hotel is very new but some things in room(toilets, laundry hangers outside) strangely old and used So why only 3 Stars? Our room had a horrible sewage smell. Every night and morning. We have told to reception 4 times and the housekeeping did some short term solution but the smell came back every night. I was not expecting smelling sewage in a hotel that is this expensive. That smell alone made sure we are probably not going to return

Amazing!!! I'm here as I write this. I have had the pleasure of staying in many lovely family hotels all over the world, this is one of the best I've stayed in. Staff - Friendly and helpful Amenities - First Class Location - First Class Food - First Class Rooms - First Class Cleanliness - First Class Swimming Pools - First Class Samuel, Stella, Goncalo, Olga, Angela it's only a few of the names who deserve a word of appreciation because they do a great job!!! The whole kids club staff is lovely, helpful and great people. My son Oscar is really delighted. The kids entertainment is good and there's plenty to keep you and your family entertained for a week or 2. I would highly recommend it and we definitely come back 💯

Perfect for a family vacation with children. Playa del Duque and the nearby resort facilities and restaurants were all very convenient and enjoyable — not the most luxurious, but incredibly well-designed and comfortable. The pool slides were fun and great for primary and early secondary school kids. Also loved that every room had a microwave. Would definitely come back!One of the best experiences, not just in Tenerife but anywhere in the world!

Bahía del Duque is truly an incredible 5-star hotel with exceptional service from start to finish. Small touches made a big difference — every morning we were warmly greeted and personally walked to our table at breakfast, which set the tone for the day. The location couldn’t be better, right on the beach with expansive grounds that are beautifully maintained. The variety of dining options is impressive, from multiple high-end restaurants to a Michelin-starred experience, all of which lived up to expectations. Our room was serviced daily to a very high standard, and the nightly turndown service with chocolates, slippers, and thoughtful touches made coming back from the evening shows feel extra special. There’s no shortage of activities on offer, and the gym is well-equipped with the latest Technogym equipment. The breakfast buffet was outstanding — fresh, varied, and of consistently high quality. Overall, Bahía del Duque delivers everything you’d expect from a world-class resort and more. Highly recommended for anyone looking for luxury, comfort, and exceptional hospitality in Tenerife.

Staff / service: Absolutely top-tier. Friendly, attentive, and quick to help in every instance. Scenery, Architecture, Pools, Bars, Cocktails: The setting is stunning. Beautifully designed spaces with plenty of character. The pools and cocktail bar in reception in particular was fantastic. Restaurants: Mixed experience. There are Michelin-starred options which I didn’t try, but the main restaurants were underwhelming. There’s a dress code requiring trousers in most places, which is fair enough, but being turned away to change only to return and see others in shorts made the rule feel inconsistent. This discouraged our group from trying more on-site restaurants. The food quality was decent but nothing memorable, and most meals were overpriced. That seemed to be the trend throughout the complex. Breakfast: Solid, with a few caveats. Probably the best buffet-style breakfast I’ve had in terms of quality. It can get repetitive though. I wish the bacon and sausages were better – they were more like frankfurters, and the bacon was chewy. This might be more about the local produce than the hotel itself. Spa: Staff and service were excellent. Massages and general hospitality were top class, and pricing was what you’d expect. Unfortunately, many spa facilities were under renovation, and what was available on the second floor felt lacking. The steam room door didn’t close fully, so it wasn’t hot enough. Sunbeds were marked or dirty, and there was only one bathroom which had no working light. Some taps didn’t work properly either. Room (Sea View): Lovely with a few issues. The view was beautiful, but the minibar was extremely overpriced. I’d prefer an empty fridge to store my own drinks or leftovers. We had a persistent high-pitched noise from the tap, which was never fixed despite reporting it multiple times. Staff acknowledged the issue but no solution was offered. The Wi-Fi had issues early on but was resolved quickly. Other minor inconveniences included a loose handle and inconsistent housekeeping for turndown service. Gym: Disappointing. If you’re a regular gym-goer, this will likely fall short. The gym is far too small for a resort of this scale. There’s not enough weight equipment, no barbells, limited weight racks, and very few accessories like cable handles. Machines are okay, but the max weights are too low, and more variety is needed This hotel gets a lot right. The service is outstanding and the setting is beautiful. But areas like the gym, the inconsistent restaurant experience, and some outdated or under-maintained facilities bring the overall experience down a notch. There’s great potential here, and it could easily be a five-star experience with a few key improvements.

The hotel was marketed as a luxury property, but there was nothing luxurious about our experience. It felt more like a moderately nice Disney resort—crowded, noisy, and overrun with kids. There is no adults-only pool, which is astonishing for a resort of this size. The so-called “adults-only” area is directly adjacent to the main pool, so you’re still surrounded by noise and splashing. Our room had a persistent damp, musty odor, and the turn-down service was inconsistent at best. Only once did we receive proper service; on other nights, staff simply came in, closed the blinds, and left—leaving behind trash, used towels, and an unturned bed. This is not my definition of luxury. Dining was another frustration. While the food itself was decent, getting a reservation was a challenge due to the limited number of restaurants and tables compared to the size of the resort. Staff appeared constantly rushed and disorganized. One night, we were told we could dine as long as we left by 9:30 p.m.—we arrived at 8:00 and ordered immediately, yet service was so slow we didn’t leave until after 10:00. It even took 30 minutes to receive our bill, which was incorrect. We were repeatedly skipped for bread service despite trying to get the staff’s attention. Having just stayed at the Four Seasons in Marrakech—a true luxury property—the difference was night and day. This experience felt more like going from a high-end hotel to a budget motel. We left feeling disappointed and misled, our expectations falling far short of reality.

Definitely not 5-star. Rooms are poorly designed and noisy - AC is extremely loud, walls are paper-thin (you hear snoring, alarms, conversations), and shower temperature is inconsistent. Facilities are outdated (old TV with no channels or smart features, no USB sockets, no kettle), and basics are missing (no drying rack in a beach resort, no do-not-disturb sign, only one towel hook, fridge unusable due to minibar overload). Interior feels messy with wires sticking out and tilted frames. Worst of all, I stepped on glass shards left by previous guests five days into our stay. When I told reception, there was no apology or care. Housekeeping was inconsistent - fresh flower replaced once then left with stagnant water for two weeks, bathroom drying line filthy. Hotel grounds are neglected: loungers dirty and uncomfortable, mats soiled, trash left under sunbeds for days, smoking area tables stacked with dirty cups. Gym requires a keycard to enter but has no proper AC. Calling a buggy takes 15+ minutes, even with staff standing around. Restaurants are below standard: food is oily and inconsistent, pastries unlabeled, stale bread charged at lunch, rotten oranges left in the juice machine, dirty dishes at breakfast, coffee takes forever. Quality is nowhere near 5-star and service is inattentive. Staff were the biggest disappointment. Reception was rude when I asked if they could collect a delivery, replying “we have enough restaurants here.” Taxis through the hotel cost 100+ vs 60 with Uber. Complaints about glass shards ignored, birthday not acknowledged, drinks spilled by pool never cleaned, and our bed left stuck high after housekeeping with no help despite multiple calls. Checkout was cold and dismissive - no “how was your stay,” just an invoice. Overall, this hotel pretends to be luxury but fails on every level. Feels like a neglected 3-star at best.

I visited this hotel today with my family to explore the property for a potential future booking during my trips to Tenerife. As I am now staying in similar level hotel, but I like to change my hotel in every visit to experience more accommodations.Since I regularly spend my summers in Spain, visiting luxury destinations such as Barcelona, Marbella, Málaga, Mallorca, and Madrid, and I always make it a point to visit five-star hotels before choosing where to stay. Upon arrival, we were warmly welcomed by the security team, valet service, and parking staff, and the hotel lobby looked beautifully designed. However, when we approached the reception to request a short tour, we were surprised by the receptionist’s reaction. She questioned how we entered the hotel and informed us that security would escort us out since we weren’t staying there. This was unexpected and disappointing, especially given the standard of service one would normally expect from a five-star property. The receptionist explained that this was hotel policy and management instructions, but unfortunately, the manner in which it was handled made us feel uncomfortable and unwelcome. I work as an executive in one of the world’s top 100 banks, and part of my role involves financing projects of this nature. I would recommend that the management revisit these procedures and ensure that guest interactions reflect the high standards associated with luxury hospitality. While the hotel facilities seem impressive, this experience has left me hesitant about considering Bahía del Duque Resort for future stays unless there is a change in approach to guest relations.

We stayed here for a week in a casa ducalas junior suite. The resort is very nice, the food is gorgeous, the service was exemplary, the staff were accommodating, friendly and professional. Idyllic setting with fabulous pools and gardens, lavishly appointed throughout with magnificent architecture. Thank you so much from Richard and kurt

Gran Hotel Bahia del Duque Resort is a very nice hotel. The room we had was very nice, the bed was comfortable. In the room there was a coffee station with a nespresso machine, a safe, a minibar etc. I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room . The breakfast was super, with a great selection of food and drinks. They have few swimming pools and restaurant to choose from. Most of the staff was friendly and polite. This is a great resort, however, if there was a better attention to the detail it would be even greater. The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest. The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay. (Visited January 2025)

Excellent hotel, we are just back earlier today. We can honestly say we had a lovely stay .staff could not have been more helpful. Reception staff very helpful, we had great chats with Jeorge & Nicholas & all reception staff. Food excellent choices. Housekeeping very efficient service. Pool & Bar excellent. We have stayed before & will be back.

Beautiful hotel,our first visit with you, lovely views very welcoming red balloons and cava in our room on arrival for our anniversary, hotel very clean staff very helpful, the only problem was! it would be nice for a choice to have a empty fridge or mini bar there was no room to put our complimentary water to cool it down, but we do hope to return next year. Many thanks

We stayed here in October 2025. The first look at the hotel is a little disappointing but as soon as you walk through the door that goes away. Its dated for sure but it is spotlessly clean. The pool area is washed down every morning and the cleaning staff are fantastic and always friendly. Definitely upgrade to a sea view room as the sun set photos are like something from a postcard. The rooms are small but comfortable and again really clean. Breakfast is to die for with so much choice and the staff are very welcoming. Located on the front is fantastic and a few mins walk is all it takes to get to the harbour with the main restaurants but there are some lovely ones nearby in the other direction too. Overall we loved it.

Fabulous hotel, couldn't do enough for their guests. Breakfast buffet was brilliant, so much to chose from. From the rooms to the pool the hotel was so clean. Pool towels available from room at no extra cost and you could change with lifeguard. Would recommend anyone to stay here.

Fabulous 10 nights here. Fantastic location with bars/ restaurants aplenty. However we chose to eat at the hotel as the food was fabulous. Great variety for both breakfast and dinner. Service outstanding in all areas...reception/ bar staff / restaurant staff and our fabulous cleaner. Pool area was delightfully clean with plenty of space to relax. I'm usually a beach person but only went once as once again, such fabulous time at the hotel. Thank you to everyone and we will definitely be back!!!!

Lovely clean , well positioned hotel amazing breakfast selection. The staff were all so polite , welcoming and helpful . So good we are returning in May . My husband had stayed in Tenerife many times in the past , this was my first time . We both agree this is a fabulous hotel

Perfect hotel right on promenade. We had a sea view room with balcony & loungers. All the staff we encountered were very friendly & helpful. Breakfasts were very good, but struggled to find something decent at dinner, [not very appealing]. The market on Tuesday & Sunday is literally a 2min walk away as are plenty of cafe's & bars.

Well i wanted to know if the pool was warm in early May it was fabulous. The loungers are very high quality there is shower gel and lots of towels.€ 2.50 will buy a towel in the shop across the road. So don't drag any of your like me limited luggage. 3 min to beech shops restaurants food on site. Nighttime entertainment super and good prices in the bar too. Games in the pool. Supermarket beside the hotel. I will be back 100%

Excellent resort. We love it here. Always greeted with a friendly face. Staff are always, smiling , and always happy to help. Service is brilliant, rooms are well equipped and in pristine condition. Sunbeds are topped thick cushions, very comfortable. The pool is well kept and pool attendant is always on hand. Entertainment for both adults and kids. The pool bar is well equipped with seating area and provides daytime meals, snacks, and drinks. Toilets are spotless. Provisions are provided for recycling and is encouraged.

Just finished our 2week holiday here, made to feel at home from the moment we arrived, nothing is too much trouble for all the staff, from cleaners to management, particularly the sun bean pool bar staff who were incredible, food was amazing. The apartment was very clean and serviced regularly again with very helpful pleasant staff, the only down side were the pool rules which are apparently a Spanish wide thing and not a resort thing, but no rings, lilos, dive sticks, snorkels or balls were allowed in the larger part of the pool, this squeezed a lot of people into a smaller area. Overall I would definitely return.

Lovely hotel, great location, close to beach and restaurants/supermarkets bars shops etc. Rooms are very clean, spacious and well equipped The pool bar is pricey though... and we wouldn't return due to all the pool rules. Its ok for adults but not great for kids... they aren't allowed to play with any pool toys... lifeguard on our case constantly... kids weren't even allowed to play with Sinkies. Apparently pool toys annoy the time share guests.

Lovely hotel with great staff. Ricardo and the other entertainment staff were brilliant, especially with the kids. The hotel is clean, today and well kept. The filtered water tap in the room was a nice touch. Would come back again.

The apartment we were allocated was very near the pool bar bar and restaurant . The noise was very disruptive and beyond the 'quiet times' . The entertainment felt intrusive this stay and one day there was loud music on for over 12 hours. The apartment was comfortable and everything you need was within it.

Didn’t enjoy our stay here very noisy at night One day After we’ve been out for a few hours came back and 2 girls sitting on the sun loungers directly outside our apartment asked them to move they didn’t want to said no and swore at us we asked reception to assist us a male with a beard came over spoke to them and told them don’t have to move? There were loads of sunbeds around don’t know y they picked ours we weren’t very happy with this and won’t b going back there it wasnt cheap either,

Just on way home from a lovely stay at the Malibu Park apartments. On arrival, the welcome was friendly and we taken to our room by the receptionist who ensured we had a safe and everything we needed The room was clean and presentable, a bit dated but as expected for the price we paid. Beds were comfortable and we slept well thought our stay as here wasn't any noise disruption. The apartment would benefit from black out curtains as the linen curtains were transparent. We had a lovely view of the resort from the balcony which was over looking the Aqua park. There is a hilly walk to the centre of the resort and the beach, so wouldn't recommend this hotel if you prefer a more central stay or are unable to walk a fiat distance. However, there are plenty of taxis available around the resort. There are a few cafes and supermarkets situated around the apartments. We recommend the Hemingway cafe. We had breakfast there every morning, quality food and friendly staff. The pool area is pleasant and bar is open from 12 until 6 at this time of year. The apartments are secure and you require a key card to enter. We felt safe and secure throughout our stay. The weather was changeable throughout the week, often overcast and windy, so I would recommend packing a lightweight cardigan or jumper for the evenings. We would stay in the apartments again as they are definitely good value for the price we paid. The staff and receptionists keep in touch via text and answer messages promptly if you have any questions or queries.

Room was ok but bathroom dated and could have done with a scrub around bath and shower screen. No toiletries provided. Lighting in room was also a bit poor as I do like to read in bed. A few more kitchen utensils, glass bowl etc would be good. Did not eat at the hotel so cannot comment. The lift down to street level was very handy and a bus stop just across the road. Our room was a bit far from the pool area but would consider coming back if could get a room overlooking the pool.

Being located just up the hill from the beach Malibu park is great if you want a quieter stay. The pool area has been quiet whenever I have visited and the bar staff are great. The room was showing its age a little but everything was clean and tidy and in working order (apart from the bedside sockets?) Reception staff were great and were on hand at any point to help of required. If you are looking for a quiet place to stay not far from the local amenities then you should be happy at Malibu park.

Just back from a 8 day holiday in April 2025. Couldn't fault the hotel. Room was clean, had everything you would need and more. The pool was stunning and very refreshing after a day in the sun. Only reason for the 4* on the location is due to the hill climb from the main tourist part of the resort. This of course is easier overcome with a hire of a car, scooter or mobility scooter.

Malibu park definitely lives up to the good reviews! The staff were extremely helpful and friendly throughout our stay and using whatsapp to communicate was so convenient for us. Although our room was a little worn in some places, it was clean and had everything we needed for a great stay and we had a great nights sleep every night. The pool area was tidy with plenty of sun loungers, making it easy to relax. I also cannot stress how convenient the location was! The waterparks were only minutes away and the beach and other restaurants was a short walk away. We really enjoyed our stay here and definitely would recommend for those looking for a relaxed budget friendly get-away! :-)

Ainhoa was very friendly and helpful! Always there when needed and have some great recommendations! The apartments are tucked out of the way of the action but it is not far! Short walk away to the beach/shops and plenty of options! Will definitely be back in future

I have not stayed here for a few years. But when I did service was outstanding. I left my money on the bed. On my return 7 hours later I thought I kiss that good bye. but when I got back the maid had cleaned my room and all the cash was still there.

We recently stayed at Paloma Beach Apartments for 10 days, and while there are a few positives, the overall experience left a lot to be desired. The rooms themselves were clean and fairly modern, which was a good start. However, the bathrooms really need extractor fans—after a shower, the humidity just lingers, which isn’t ideal. One of the more frustrating aspects was the hidden charges. You have to pay €2 per person, per day just to use the sunbeds. That feels like a bit of a rip-off, especially considering you’re already paying to stay there. To make matters worse, the bars around the pool close by 4 or 5 PM, and you’re kicked off the sunbeds by 6:30 or 7 PM, so you’re not even getting a full day’s use. Evenings weren’t much better. We tried sitting on the balcony after 10 PM, speaking in quiet tones and playing a game of cards, and still got shouted at by security, who were honestly quite rude. It felt like any attempt to relax was policed unnecessarily. Another big letdown was the lack of housekeeping. In 10 days, our room was never cleaned once. We had a towel change just once, and if we wanted fresh bedding, we had to pay extra—something that should absolutely be included in a stay of that length. In short, while the accommodation itself has potential, the overall management and extra charges really bring the experience down. It felt less like a holiday and more like a series of petty rules and fees. Wouldn’t recommend unless you’re happy to pay extra for the basics and don’t mind being treated like a teenager at a school trip.

Lovely clean apartment with sea view. The pool is nice and clean. The location is great with short walk to beach and the main part of Los Christianos. We enjoyed our stay here and definitely will stay again in our next trip to Tenerife. Thank you

The apartments were great and suited our needs fantastically. The pool area is clean and the water is great. You could easily spend the whole day lazing around. There is a €2 charge for the sunbed which I'm happy with. I guess not everyone will agree with me. The location is great with a lovely sea front walk to the main part of Los Christianos.

Arrived on the 13th of June bar and restaurant shut no advance warning. No floats allowed in pool no ball games allowed in pool. Need to pay for sun beds and umbrella daily and day beds. If you require daily towel change you pay extra we are here 6 days and no bins changed. If you need to use the toilets the key is with the life guard.

Advertised evening entertainment on Love holiday Feels like a school trip . I'll definitely be making a big complaint for FALSE advertisement. Paloma Beach Apartments need to let Love holidays know there's absolutely ZERO entertainment.. taxi each night to experience any type of entertainment. Proper holiday entertainment. Then taxi home . Pool side bar / snack bar closed too early for a holiday resort. If we had known beforehand I would have booked a different location . I'll also add when we ask for clean bed sheets there's a 10 euro charge . Can't wait for the cheeky reply from Gary. It's the norm for him for negative reviews. This gets worse . The reception is closed at 6.36 pm . I needed assistance from the staff but nobody was there. Security who could barely understand me just kept saying closed , closed . Avoid at all costs unless you are a resident. She was able to tell me this isn't a holiday resort it's residential. I changed my room review to a 2 as out of 5 apartments only 2 were decent. NEVER AGAIN 👎👎 Also Gary when I spoke to you about the information on your website regarding onsite entertainment you told me around the corner was onsite.

Spent 2 weeks holiday there. Nice apartment, very well kept. Change of towels and bed linen twice three times a week. Nice pool and pool area. Small bar restaurant poolside (closed early evening). A quiet part of los christanos. Row of bars/restaurants just outside the complex. Supermarkets 3 to 5 minutes away. A nice walk to the centre on the beach front. My 3rd time staying in paloma beach, great staff good reception service. Well worth a visit. Brian.

I stayed on room 77 Paloma Beach Apartments – Tenerife ⭐ Rating: 1/10 This place is an absolute disaster. Reception is only open from 10–6, so if you have a problem outside those hours, tough luck. My air conditioner broke for two nights straight – I reported it, nobody cared, and I had to fix it myself. Unbelievable. There’s zero security – anyone can walk in from the street and even reach your room. They also have the nerve to charge guests extra to use the pool loungers. The rooms? Dark, depressing, and badly maintained – my bedroom light didn’t even work. And the cherry on top: I found a huge cockroach in my bedroom. I called staff to deal with it, and while they killed it, they just left the dead body in my closet. That’s the level of “service” here. See picture Avoid this place at all costs – Paloma Beach is a joke. 👎

There must be two separate parts of these apartments with some of these reviews saying how good they were. These are not equipped enough for self-catering!! The cooking utensils were sparse, only a ladle, cheese slicer and mix and match cutlery, very small chopping board, the sharp knife was as small as a teaspoon just small coffee/expresso cups. There was just hob and microwave, no oven to cook meals, the microwave was basic no instructions on temperature selection control, to cook something on a lower setting was guesswork. The bathroom is in need of updating, just functional. The living furniture is dated, and bedrooms ok. Beds were comfortable and clean. Cleaning staff very friendly the towels are changed every two/three days, although cleaners clean the floor also, only ‘one of the beds was made’, but never given fresh bedding during our stay, considering the heat (no air con, and fans costing a fair bit for a week) we were sweating during the night this was also made worse as the second bedroom has no external window!! Just an opening near the ceiling to the living room. It was like a sauna!! The added smell from other apartments smoking drugs forced us to close our balcony doors and bedroom windows as it made me feel really sick. Reception staff did not care about this. The 3 pools consisted of a very small baby pool (this was never used during our stay). The main pool is very deep 1.9m with the shallow area separated with a huge metal beam at water level with an immediate drop to the 1.9 metres!! The shallow end mainly used by kids happily playing. I couldn’t enjoy the pool as my disability I prefer to be able to touch the floor, I tried holding on to the beam with my feet perched of the shallow floor, but as this curved around I slipped off a few times, in the end I gave up land ended sitting on the edge of the pool most of the time. Bar drinks were okay, food was crap, used it once never again. The adult only pool we tried on our last day, was brilliant, shallow enough to swim and walk, Jacuzzi a bonus and plenty of sunbeds in both areas. The adult pool was not close to bar. We had a fairly good view from apartment albeit the sea quite away in the distance. These apartments are quite away from town down a very very steep hill. Walking down you lean back to keep your balance. I had no chance of ever walking up that hill. So had to get a taxi every day. The bus is only once an hour but no timetable to say when, there was very little information to understand the bus schedules and journey. Anyone considering staying here, take note and be prepared.

We stayed at Neptuno the past week. We found it comfortable and clean. After reading reviews I was scared we’d be up in the mountains the way people spoke about location. The location is not bad at all. 15 minute walk into town. The walk back was up a steep hill but this is very short. There is a scooter pick up right outside the hotel which was very useful to zip up and down. There is a shop (SuperDino) about 5 min walk away. The pool area was clean and nice. The biggest downside for us was the air conditioning (-1 star). When we tried to rent a fan they didn’t have any left so we went to the shop and bought one (which was cheaper than they were renting them out for). We may have been lucky with only having neighbours for two days. Overall, it was very good for the price! You get what you pay for. Thank you Neptuno. I would stay again.

Myself and my boyfriend visited Costa Adeje this past August and stayed at Neptuno. We booked through Love Holidays at a good price and didn’t realise until after how negative some of the reviews were - we were really nervous about going after reading some of these reviews. Thank god we were so pleasantly surprised!! Although the location isn’t central, it’s about a 15 minute walk into the main town. Most of the time, we would just get a taxi - we never paid over €4, and the people working at reception were always extremely accommodating to order them for us. Although the rooms aren’t super modern, they were lovely and clean, with a great balcony and huge sliding doors. I will say though we found the chairs on the balcony slightly uncomfortable after a while - but a pillow fixed that pretty quickly!! I’ve seen comments on here about the shower issue. We showered once, if not twice a day and never had this issue. We mostly were having cold showers because of the heat, anyways! There is no air conditioning in the rooms, but we just left the balcony doors open during the night (it does recommended not to do this, and you can rent fans) and we found it great. Although we never ate at the pool bar, the staff were always so kind, and you can get a small sangria for €3 which was music to our ears!! We spent most of our time in the adult pool, but the larger pool was very enjoyable too, albeit a bit colder but plenty deep and there was always sunbeds available. There is a fab danish bakery a minute walk away, along with a small supermarket and restaurant. There is a larger supermarket, pharmacy and dry cleaners a 5 minute walk away too. I just couldn’t even say how handy this was for us, too. We spent a lot of time just cooking for ourselves. The only complaint I would have about this is that we didn’t have an oven in our room, which was a bit annoying at times. Another thing I would say was that in the apartment we stayed in, the adult pool was right above it and when they would clean the pool the water would come down on to our balcony. We were washing our own clothes and hanging them on the balcony and were annoyed when we woke up with wet towels and clothes - the man that checked us in never told us that this would happen, but this was entirely dependant on where our apartment was. We never had any sound disturbances, or issues with cleanliness or anything! We really loved our stay here and would definitely come here again next year. Literally don’t listen to the bad reviews!! Fantastic bus service two minutes walk away will bring you straight to Los Cristianos for less than €2. Oh, and there is a €100 deposit on the rooms when you arrive - we paid cash and it was given straight back to us on check out! We were allowed store our bags and hang around the pool the whole day, and because it’s a smaller place you get to know the staff and they genuinely are sad to see you go - great English and great conversations across the board!!

I made my booking through the accommodation's website. I chose it because there was a heat wave and it was the only one available in the area which said it had air conditioning. I was surprised to see that my room had no air conditioning and went to ask at reception if there had been a mistake. They told me that none of the rooms had air conditioning and I asked them to check their website for fake advertising (you can see in the websites screenshot that the first icon says air conditioning). The manager wanted me to pay to rent a fan but in the end I only had to pay for the deposit. The guy at reception was really nice and tried to help me with my issue. The rooms are old but fine, a bit expensive since they don't have air conditioning. There is a pool and a bar next to reception where they play music all day long. I choose the 1star rating because of the fake advertising.

I want to start by saying that the staff I spoke to throughout our stay, were very polite and helpful I had no issues with the actual staff service however I wouldn’t want to rate this hotel higher as the issues just don’t make it worth staying even if it’s cheap. Be aware there is €100 deposit required to check in. This can be paid with cash or card. We were not aware of this prior we booked through easyJet holidays and there was no mention of this. Rooms are very basic, couch not in good condition and very uncomfortable. Beds are also very uncomfortable they on wheels and they are 2 singles and they end up sliding apart in the night. The bathroom was okay however the shower situation isn’t ideal. Not enough hot water for a normal length of shower the hot water lasts about 5 minutes at the most then the rest of your shower is freezing and takes more than half an hour to reset. I have never experienced this in a hotel I wouldn’t even think about this being an Issue no matter what budget the holiday is there should be enough hot water for everyone. There is also no WiFi in the rooms at all just by the pool area but it’s not very good. The pool area is okay too the pool bar is very expensive though €15 for 2 cocktails so you couldn’t buy drinks comfortably all day, as it would chip away on your holiday spends. Noise levels from the other rooms is a probably the biggest nightmare, the hotel walls are so thin you can hear everything and it keeps you up at night. Multiple nights we were woken up at 3am,5am by people coming back into their rooms. Often they would play music on their balconies. You just don’t feel rested at all. No one seemed to get told to be quiet. As a self catering hotel the fridge is tiny and the freezer is basically nonexistent doesn’t even have a separate door, the equipment is basic and cheap not very good. No oven as well just an electric hob that doesn’t work well and a microwave. The kitchen utensils are dirty. So overall even though we wanted to cook on some nights we ultimately decided to save the headache and go out for lunch and dinner every day. The location of the hotel is okay. Just based on a very steep hill. For the first half of our stay we would walk into the town and walk back thinking the taxis would be expensive but they were only €6 each way so we decided to start using them which made it better. The hotel desk book your taxis for you which is good and they come almost instantly. Bear in mind it’s around 25 minutes to the nearest beach and the good restaurants.

I wouldn't go here ever again . Pictures online showed fans in the rooms and they do not, middle of a Spanish heatwave with a baby and no Aircon or a fan . 80 euro to rent 1 fan for a week absolute rip off. Staff on reception not much help either any issues they tell U take it up with your booking company. And the extortionate price at the bar was a joke . A can of Monster 4,50 and I walked less then 50 steps around the corner to the little shop can be of monster there 1.75. 2 burgers and chips and 1 BLT with chips 47, euro an absolute joke tiny little portion of chips wudnt fill a 5 year old. Also pool has no closing times so people screaming and shouting in it at midnight . Large bottle of water 3,50 and it's 1,50 in the shop so double the price. Massive hills up to it surrounded by hills not for anyone with kids to walk around it's away from everything only thing it's close to is burger king and shopping center but again massive steep hills. Staff at the bar barely spoke English everything in it over priced . Pool very deep one end and ok the other strep slope in it ment U walked into it and bam slipped into the deep end . Very very disappointed in it views also Running bed by the way the apartments are built and little knob heads shining lasers onto Ur balcony . Other apartments where like in the basement very poorly maintained.

Staff at the bar are lovely, overall it’s relatively clean, depending on what your interpretation of relatively clean is. Okayish size pool with facilities for kids. No air con, no hot water, no guests with manners or some form of intelligence or upbringing. Whose children are borderline feral. In fairness it is the Irish and Brits that let it down. The Dutch and others are perfectly fine. Up a hill which is not an issue if you can walk. If you’re a lazy shit then you’ll moan. Danish bakery over the road does good coffee and pizza but naff muffins. The tv in the room is basically a radio so if you like Julio Englasias you are onto an absolute winner. No sound proofing or protection between apts, above, below or to the side. In cooler times it’ll be a struggle in summer you’ll crash out due to the heat and beer, regardless of air con. Basically it’s like going to a shit caravan site with a pool and nice staff. Take it for what you get. I’d not return, even if paid by for some sadistic person wishing another week of purgatory on me.

It's an older property but very clean and fantastic staff. Very good value for money. Nice little pool. Chilled out vibe. The staff at the pool bar are great. Convenient for a quick meal and homemade and will deliver to room.

Lovely hotel with only a short walk to the beach and other amenities. After a very early flight from the UK we were very tired and so decided to arrive at the hotel much earlier than the stated check-in time and after asking politely, to our delight the receptionist very kindly allowed us to check in nearly 2 hours early at no extra cost! This made the best start to our holiday so we thank the owners for that opportunity! The room was clean but could use some maintenance in some areas, the shower in particular was difficult to achieve the perfect water temperature and the flow of water was poor at certain temperatures. This hotel does not have Air Conditioning but there were plenty of standing fans available in the room for use, the pool and pool bar was fantastic but the amount of sun loungers situated closest to the pool was very limited and meant having to sit elsewhere. Overall a great hotel and would happily stay here again. 5 Stars and strongly recommend it to others.

Fantastic little place with plenty to do around the area. X apartments were spacious and clean and the poolside area spotless. Couldn't have asked for anything better. Thank you club tenerife, will highly recommend x

Rooms are brilliantly clean, well maintained and excellently furnished. The pool area is large enough and also excellently clean. Not a single complaint and would definitely come back

Very well equipped apartments, no ac but 2 fans were available. Loads of towels. Apartment could benefit from a bit of upgrading but overall very good. Located at the top of steep hill/stairs. Close to bus stop, bars restaurants & only €6 in a taxi if climb to steep.

We had a lovely stay here at Club Tenerife. From the check in to the end. Staff has been very helpful and friendly. Rooms were big and very nice. The pool bar in the middle of the complex is the heart of the place. Joe at the pool bar is so fun and friendly, as are the rest of the team. Thank you for making our stay in Club Tenerife so perfect, will definitely be back as soon as we can!! Big thanks to Club Tenerife and Cabana Team, Joe, Donna and Monika

Stayed here as a couple for a whole month, worked remotely and had such a wonderful experience! All the staff were absolutely lovely. We had a big balcony, with a beautiful view of the sea. There’s a great pool bar/restaurant, with great food and drinks for a very good price. Lovely location with lots of restaurants nearby, and about a 15 min walk to the beach. Highly recommend!!

The block is in an ideal spot near to the beach is very clean .communal areas well looked after .pool is private for people staying and is very clean .unfortunately the apartment we rented privately was very poor and old fashioned deffinatly needs an upgrade. So it will depend on what apartment you rent what gull experience you get .

Room 312 has several loose light fixtures, no dishwasher, no washing machine, the curtains in the bedroom next to the living room need replacing, the toilet in the bathroom next to the living room needs fixing, the shower there has a SINK faucet instead of a SHOWER faucet and there are not nearly enough power outlets in the bedrooms. Is it too much to ask for a multi port power-strip? Otherwise it is fine.

Guayero is located in central los cristianos with a host of amenities at its doorstep and loads of fun doggies with so many bars open late at night and amusing activities. There’s always something inviting around these parts.

Right on the seafront, nice pool, only critisicm is that the bed feels like little people are punching you all night long, worst bed that ive ever slept in.

I’m sorry my review is certainly not of the apartments. They are a male and female that live in here and they hold people up and rob their money and jewellery they done it to me twice and done it recently again! They rob on a daily basis. They look like crack heads the girl has black shoulder length hair and wears black sunglasses and her man is tall and thin and has a few tattoos and looks out his face all the time!! Please be super careful as they aren’t afraid to assault to get what they want! Next time I am over I am going to get rid of them for good!! That’s not a threat that’s a promise.

Nice and clean. Friendly helpful people lots to see and do. Good food. Good weather great beaches. Shops good to. This is my third year here I always feel safe

Very nice and cozy apartment, complimentary bottled water. Also washing machine in apartment. No air conditioner, but it is ok, portable fan in apartment . Apartment 408.

(Translated by Google) Not brand new but in the end it was a positive experience. The pool is nice and clean. There is the car park where the barrier with the photo of the license plate opens. Very comfortable (Original) Non nuovissimo ma alla fine è stata un'esperienza positiva. La piscina è bella e pulita. C'è il parcheggio che si apre la sbarra con la foto della targa. Molto comodo

(Translated by Google) I liked the experience, although I still have tomorrow to enjoy, and since I am dedicated to cleaning sofa upholstery and carpets in homes and apartments, I have left my card with the reception staff so they can take me into account. and call me, I will be happy to provide you with the upholstery cleaning service 643806707 I am staying in apartment 513 (Original) Me a gustado la experiencia , haunque me queda todavía mañana por disfrutar, y como me dedico al tema de la limpieza de tapicería de sofás y alfombras de viviendas y apartamentos , le he dejado al personal de la resepcion mi tarjeta para q me tenga en cuenta y me llame, que con mucho gusto le haré el servicio de limpieza de tapicería 643806707 yo Estoy alojado en el apartamento 513

(Translated by Google) Be careful not to rent an apartment from Natalia through Air BNB, she is a thief and the toilets smell very bad. (Original) Attention ne surtout pas louer d'appartement à Natalia par le biais de Air BNB, c'est une voleuse et les toilettes sentent très mauvais.

(Translated by Google) Simple accommodation in the center, fantastic view from the balcony. (Original) Enkel boning centralt, fantastisk utsikt från balkongen.

(Translated by Google) Excellent location (Original) Ottima locazione